Teachers' Role in Group Dialogue
Teachers' Role in Group Dialogue
To cite this article: Noreen M. Webb , Megan L. Franke , Tondra De , Angela G. Chan , Deanna
Freund , Pat Shein & Doris K. Melkonian (2009) ‘Explain to your partner’: teachers' instructional
practices and students' dialogue in small groups, Cambridge Journal of Education, 39:1, 49-70, DOI:
10.1080/03057640802701986
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Cambridge Journal of Education
Vol. 39, No. 1, March 2009, 49–70
Collaborative group work has great potential to promote student learning, and
increasing evidence exists about the kinds of interaction among students that are
necessary to achieve this potential. Less often studied is the role of the teacher in
promoting effective group collaboration. This article investigates the extent to
which teachers’ instructional practices were related to small-group dialogue in
four urban elementary mathematics classrooms in the US. Using videotaped and
audiotaped recordings of whole-class and small-group discussions, we examined
the extent to which teachers pressed students to explain their thinking during their
interventions with small groups and during whole-class discussions, and we
explored the relationship between teachers’ practices and the nature and extent of
students’ explaining during collaborative group work. While teachers used a
variety of instructional practices to structure and orchestrate students’ dialogue in
small groups, only probing students’ explanations to uncover details of their
thinking and problem-solving strategies exhibited a strong relationship with
student explaining. Implications for future research, professional development,
and teacher education are discussed.
Keywords: classrooms; grouping; cooperative group learning
Introduction
There is little doubt about the potential of collaborative group work to promote
student learning, and increasing evidence exists about the kinds of interaction among
students that are necessary to achieve group work’s potential (O’Donnell, 2006;
Webb & Palincsar, 1996). Less often studied is the role of the teacher in promoting
effective group collaboration. This article investigates the extent to which teachers’
instructional practices are related to the students’ dialogue when working in small
groups. Specifically, we focus on teachers’ interventions with small groups and how
their engagement with students during whole-class instruction relates to student
explaining during collaborative group work.
Empirical findings from group-work studies demonstrate the critical relationship
between explaining and achievement (see Fuchs et al., 1997; Howe et al., 2007; Howe
& Tolmie, 2003; King, 1992; Nattiv, 1994; Slavin, 1987; Veenman, Denessen, van
den Akker, & van der Rijt, 2005; Webb, 1991). Moreover, complex explanations
(e.g., giving reasons elaborated with further evidence) have been shown to be more
strongly related with learning than less complex explanations (providing simple
reasons: Chinn, O’Donnell, & Jinks, 2000). Explaining to others can promote
learning as the explainer has the opportunity to reorganize and clarify material, to
recognize misconceptions, to fill in gaps in her own understanding, to internalize and
acquire new strategies and knowledge, and to develop new perspectives and
understanding (Bargh & Schul, 1980; King, 1992; Peterson, Janicki, & Swing, 1981;
Rogoff, 1991; Saxe, Gearhart, Note, & Paduano, 1993; Valsiner, 1987). When
explaining their problem-solving processes, students think about the salient features
of the problem, which develops their problem-solving strategies as well as their
metacognitive awareness of what they do and do not understand (Cooper, 1999).
Given the relationship between explaining and student outcomes, what can
teachers do to promote student explaining in collaborative groups? Research has
found that providing instruction and practice in explanation-related behaviours has
beneficial effects on group discussion. Effective training programs include
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less clear. Cohen (1994) cautioned teachers to intervene minimally with small groups,
arguing that students will be more likely to initiate ideas and take responsibility for their
discussions if teachers provide little explicit content help. She recommended that
teachers carefully listen to group discussions to make hypotheses about the groups’
difficulties before deciding on questions to ask or suggestions to make.
The results of some studies examining the relationship between teachers’
interventions with small groups and the quality of group discussion support Cohen’s
(1994) caution against direct teacher supervision. Chiu (2004) found that higher
levels of teacher help (e.g., explaining a concept, or giving a solution tactic) reduced
groups’ subsequent time-on-task and depth of their discussions (whether students
provided new ideas and explanations) compared to lower levels of teacher help (e.g.,
drawing attention to an aspect of the problem through asking questions instead of
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providing a solution strategy or telling groups how to proceed). Gillies (2004) and
Dekker and Elshout-Mohr (2004) also confirmed the detrimental effect of giving
groups direct help about the task content. In Gillies’ study, students in classrooms
with teachers who engaged in communication behaviours such as asking open and
tentative questions to probe, clarify, and focus student thinking provided more
detailed explanations than did students in classrooms in which teachers provided
direct instruction and explicit content help. In Dekker and Elshout-Mohr’s study,
students in classrooms in which teachers were instructed to provide only process help
to groups (e.g., encouraging students to explain and justify their work) engaged in
more extensive discussions and exhibited more equal participation among group
members than students in classrooms in which teachers were instructed to provide
only content help (e.g., hints about the mathematical content and strategies).
Somewhat in contrast to the findings just described, Meloth and Deering (1999)
reported that high-content help (e.g., providing direct instruction about content) was
not necessarily detrimental to productive group discussions.
An important qualification of these results may serve as a unifying thread
throughout these studies, helping to resolve the apparently inconsistent results.
Meloth and Deering found that high-content help facilitated productive group
discussion when the teacher listened to the group’s ideas (for example, finding out
whether groups were focusing on irrelevant information) before providing specific
instruction. Chiu (2004) also suggested that what was effective about the indirect
help that teachers provided in his study was that teachers asked questions of students
to elicit their suggestions about how to proceed. Similarly, Gillies’ (2004) examples of
teachers who had received communications skills training showed teachers
ascertaining students’ ideas and strategies before offering suggestions or focusing
the group’s attention on aspects of the task.
An intriguing possibility, then, is that what matters in terms of teacher
interventions with small groups is not whether teachers provide help that focuses on
the subject matter content of group work versus guidance about what collaborative
processes groups should carry out, or whether teachers should provide more-explicit
versus less-explicit content help. Rather, what may be important is whether teachers
try to ascertain student thinking and base their interaction with the group on what
they learn about students’ thinking on the task. The importance of teachers doing
this finds much support in wider literatures on effective teaching practices (see
Fennema et al., 1996; Franke, Carpenter, Levi, & Fennema, 2000; Franke, Kazemi,
& Battey, 2007; Lampert, 1990; Mercer, 2000).
52 N.M. Webb et al.
Method
Sample
Four elementary-school classrooms (Grades 2 and 3) in three schools in a large
urban school district in Southern California are the focus of this study.1 These
schools are large (more than 1100 students), serve predominantly Latino (with some
African-American) students, have a high percentage of students receiving free or
reduced lunch, have a substantial proportion of English language learners, and have
low standardized achievement test scores.
Cambridge Journal of Education 53
Observation procedures
In most cases, students worked in pairs, with the exception of a few larger groups
ranging in size from three to five. Teachers assigned students seated adjacently into
pairs (or groups). Because students’ seating proximity was not based on student
characteristics (e.g., achievement level, gender), group composition can be
considered random. Analysis of group composition showed a variety of groupings
in each class (e.g., some same-gender pairs, some mixed-gender pairs), with no
particular pattern predominating. The groups remained intact for the two occasions
of observations analyzed here; otherwise, group membership was fluid and teachers
changed group composition frequently.
Each class was videotaped and audiotaped on two occasions within a one-week
period. We recorded all teacher-student interaction during whole-class instruction,
and recorded a sample of groups, selected at random, from each classroom. The
number of students recorded in each class ranged from 11 to 15 out of the 20
students enrolled in each class. Comparison of the recorded students with the non-
recorded students revealed no significant differences in gender, ethnicity, or
performance on the achievement tests administered in this study.
Observers recorded classroom activity as teachers taught problems of their choice
related to the topics of equality and relational thinking. Teachers posed such problems
as (a) 50+50525+%+50, and (b) 11+255+8 (true or false?). Consistent with their
accustomed practice, teachers incorporated group-work time into the class during
which students worked together to solve and discuss problems assigned by the teacher.
Teachers introduced a problem, asked groups to work together to solve the problem
and share their thinking, and then brought the whole class together for selected students
to share their answers and strategies with the whole class, usually at the board.
54 N.M. Webb et al.
view of the equal sign (Jacobs et al., 2007). For example, to answer the problem
3+45%+5, students needed to know that the numbers to the left of the equal sign
summed to the same result as the numbers to the right of the equal sign, rather than
treating the equal sign as an operation such as ‘the answer comes next’. Other items
were designed to assess students’ abilities to identify and use number relations to
simplify calculations. For example, in 889+11821185%, students could simplify this
problem by recognizing that 118211850.
We also individually interviewed the students from each class who were audio or
videotaped on the observation days. We asked students what number they would put
in the box to make certain number sentences true, for example, 13+185%+19, and
asked them to describe their problem-solving strategies. For this paper, we analyzed
the accuracy of their answers. Internal consistency alpha coefficients for the written
assessment and interview were .88 and .74, respectively.
We coded student participation along two dimensions. First was the highest level
of student participation on a problem: (a) gives correct and complete explanation;
(b) gives ambiguous, incomplete, or incorrect explanation; (c) gives answer only; and
(d) gives neither an answer nor an explanation (see Table 1). An explanation was
considered complete if the coder could unambiguously discern how the student
solved the problem. This included evidence from both verbal and non-verbal
communication (such as gesturing to different parts of the number sentence). A
correct and complete explanation was any explanation that described in detail a
strategy that would consistently work for the problem, and involved an
unambiguous and appropriate solution to the problem. Any explanation not
considered complete was coded as incomplete, which included both incomplete and
ambiguous explanations. An incorrect explanation was an explanation that was
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member was involved in the development of the codes and had primary
responsibility for coding particular problems and particular groups of students
from each classroom. We resolved questions about coding through discussion, and
these questions often led to further refinement of the teacher and student codes.
After we refined the codes, research-team members systematically reviewed their
own and others’ coding to ensure that the codes reflected the final coding scheme and
to uncover inconsistencies in coding. All inconsistencies were brought to the entire
team and were resolved through discussion and consensus.
Results
In the following sections, we provide results about teachers’ instructions for student
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behaviour during group work (to produce a picture of these classrooms’ climates for
student participation), the relationship between student participation and achieve-
ment, teacher interventions with small groups and the links between those
interventions and student participation during group work, teacher practices in
the whole class, and classroom differences in students’ explanations and student
achievement.
Relationship between student participation during group work and student achievement
We next examined the relationship between student participation during group work
and their achievement to confirm that the previously established relationship
between explaining and achievement held up in these classrooms. Consistent with
previous research, Table 2 shows that explaining was significantly correlated with
achievement.2 In particular, giving correct and complete explanations was positively
Cambridge Journal of Education 57
Table 2. Correlations between student participation during group work and achievement
scores.
Notes: (a) Percent of group conversations in which a student displayed this behaviour. (b)
Percent of problems correct. *p,.05 **p,.01 ***p,.001.
related to achievement scores. That is, the greater the percentage of group
conversations during which students gave a correct and complete explanation, the
higher were their achievement scores. Other kinds of student participation (giving
ambiguous, incomplete, or incorrect explanations; giving only answers; giving
neither answers nor explanations) were not related or were negatively related to
achievement. The remaining sections, then, pay particular attention to the
relationship between teacher practices and students giving correct and complete
explanations.
Note: (a) Percent of group conversations in which the teacher exhibited this practice.
explanations to uncover
details or further thinking
about their problem-solving
strategies
Notes: (a) Includes only teacher interventions in which groups did not give a correct/complete
explanation by the time the teacher intervened (59 interventions). (b) Number of group
conversations in each teacher practice category are 16, 15, 18, 10, respectively. (c) Percent of
interventions in which teacher used this practice and in which group exhibited this category of
explaining.
all instances of teacher probing showed the same results. The following examples
contrast more-effective and less-effective instances of teacher probing. In the first
example, the teacher responds to a student’s ambiguous explanation by asking a
sequence of questions specific to what the student said. The questions direct the
student to say more about particular aspects of her strategy. The teacher asks
questions about the student’s strategy until the student has described an explicit
connection between the two sides of the number sentence: 7+1 and the 1022. During
this interchange, the student engages in additional explaining (lines 3, 5, 11, 13) beyond
the initial explanation (line 1) and arrives at a correct/complete explanation (line 13).
Problem: 7+15102%
1. Student 1: Eight take away two is ten. Ten take away eight… so you have to
regroup. Ten take away eight is two. So you take the one to the
zero and it would be zero but it would be a two. And this one is
because seven plus one is eight. Ten take away two is eight.
60 N.M. Webb et al.
would be eight.
14. Teacher: OK.
In the second example, the teacher responds to a student’s ambiguous
explanation (line 1) with a follow-up question (line 2) that seeks clarification of
what the student said. The teacher makes a claim in the follow-up question that
extends what the student said and then asks the student if that is what he was
thinking. The student responds by adding clarification to the teachers’ claim (line 3).
In doing so, the student exhibits further thinking, but this interchange does not yield
a correct/complete explanation, nor does this student or group ever produce a
correct/complete explanation for this problem.
Problem: a5b+b. True or false?
1. Student 2: I think not true because an A needs to have a partner and a B too.
2. Teacher: So you think that it has to be two As and two Bs?
3. Student 2: And the B should be on the A side and the A should be on the B
side.
These examples highlight how probing student thinking can play out differently
for students. In both instances students had not yet verbalized a correct/complete
explanation before interacting with the teacher and the interactions elicited more
student explaining. However, in the first example, the teacher used details of the
student’s strategy given in the student’s initial explanation to drive her probing
questions. Her specific questions allowed the student to clarify the specifics of the
initial explanation and provide a correct/complete explanation. While the second
example also showed teacher probing, the teacher interjected her own interpretation
of student thinking into her probing questions, and seemed satisfied with students
engaging in additional explaining, even if the explanations were not correct or
complete.
When teachers engaged with students around their work on the problem but did
not probe the details of student thinking about their problem-solving strategies
(Table 4), groups often gave no additional explanation. Teacher behaviour often
consisted of repeating or revoicing something the students had said, although
teachers sometimes evaluated students’ answers or strategies or, when groups were
having difficulty, led them through the steps in the solution. Sometimes, teachers’
revoicing of students’ explanations left the mistaken impression that the group’s
work was correct. In the following example, the teacher asked groups to fill in the
box to make the number sentence true, but the group misinterpreted the problem.
Cambridge Journal of Education 61
The teacher repeated the students’ answer (line 4) and implied that their answer was
correct. The group did not talk about the problem after line 5.
Problem: 1000+A51000+50. A5%
two sets of group episodes were similar in terms of the nature of student
participation prior to the teacher’s intervention (e.g., the accuracy of their answers,
the nature of any explanations they gave), their group work behaviour on previous
problems, and the wording of teachers’ reminders about the norms for behaviour. To
account for the effectiveness of these teacher reminders about group work
behaviour, it may be necessary to consider other factors such as general norms for
behaviour in a particular classroom, the nature of the problem, and the particular
students who were working together (and their previous history of collaboration).
Finally, as shown in Table 4, when teachers made brief comments or suggestions,
groups seldom gave more explanation after the teacher’s intervention. Teachers’
brief comments or suggestions included acknowledging or evaluating student work
(‘very creative’, ‘it looks good’), repeating the problem assigned (‘Can you find your
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own numbers to fill in instead of letters?’), suggesting a strategy (‘Can we use the box
strategy?’), or commenting on behaviour (‘quiet down’, ‘let him borrow your
pencil’). Typically, groups did little work after these teacher interjections.
Note: (a) Number of problems with teacher–student engagement in whole-class instruction for
each teacher are 30, 8, 12, 7, respectively. Number of small-group interviews for each teacher
are 14, 8, 13, 8, respectively. (b) Percent of teacher engagements with students in whole-class
instruction in which the teacher exhibited this practice. (c) Percent of teacher interventions
with small groups in which the teacher exhibited this practice (includes only teacher
interventions around the math content; excludes teacher interventions around only norms for
behaviour or classroom management because those teacher practices did not occur during
whole-class instruction.
Cambridge Journal of Education 63
management issues are excluded from this table because they did not occur
during engagements with students in the whole-class context). Not only did
teachers differ from one another in terms of their practices (differences between
teachers in the whole class in the proportion of segments in which they probed
students’ explanations to uncover details or further thinking about their problem-
solving strategies, Fisher’s exact test, p,.001; differences between teachers in
small groups in the proportion of conversations in which they probed students’
explanations to uncover details or further thinking about their problem-solving
strategies, Fisher’s exact test, p5.001), but their practices in the whole-class
setting were strikingly similar to their practices when engaging with small groups.
Teacher 3 showed a strong tendency to probe students’ explanations, whether in
the whole class or in small groups. Teacher 4 probed student thinking a
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Table 6. Student explaining during group work and achievement across classrooms.
Classroom
1 2 3 4
Student achievement
Note: (a) Percent of group conservations in which group exhibited this behaviour; (b) Percent
of problems correct.
64 N.M. Webb et al.
Discussion
This study examined the relationship between teacher practices and student
explaining when they worked in collaborative small groups. We examined teacher
practices in two ways: (1) the relationship between specific teacher interventions with
small groups and the extent of student explaining in those groups; and (2)
correspondences between teacher-to-teacher differences in their practices and
classroom-to-classroom differences in student explaining during collaborative group
work. We discuss the results for each of these in turn.
When intervening with small groups, the teacher practice that had the strongest
relationship with student explaining was probing students’ explanations to uncover
details or further thinking about their problem-solving strategies. More than any
other teacher practice, probing students’ explanations when intervening with small
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distinguishing teachers was the extent to which they probed student thinking – both
when interacting with students during whole-class instruction, and when intervening
with small groups. Not only did some teachers probe student thinking much more
frequently than did other teachers, the tendency of teachers to probe (or not probe)
student thinking was remarkably consistent between their interactions with students
during whole-class interactions and when intervening with small groups. In the
classrooms in which teachers often probed student thinking, groups showed the
highest incidence of giving correct/complete explanations. In the classrooms in which
teachers did not often probe student thinking, groups showed lower incidences of
giving correct/complete explanations.
This paper, then, uncovered positive associations between teacher probing of
student thinking (during whole-class instruction and when interacting with small
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groups) and the nature and extent of explaining in small groups, especially whe-
ther groups gave correct/complete explanations. How might we interpret these
relationships?
One interpretation is that teacher probing is an effective intervention strategy for
promoting explaining in small groups, especially for giving correct/complete
explanations. Teachers’ questions may help students clarify ambiguous explanations,
make explicit steps in their problem-solving procedures, justify their problem-solving
strategies, and correct their misconceptions or incorrect strategies. Another
interpretation is that frequent teacher probing of student thinking communicates
the expectation that students should engage in extended explaining, especially
continuing until they are able to give correct/complete explanations. This
expectation then becomes a feature of the classroom climate that influences student
participation. Wood, Cobb, and Yackel (1991) observed this process in action. By
asking students to explain their methods for solving problems and refraining from
evaluating students’ answers, teachers helped create expectations and obligations for
students to publicly display their thinking underlying how they solved mathematical
problems.
We must be cautious, however, about interpreting the direction of effects
between teacher practice and student participation. While one interpretation of the
positive association between teacher probing and group explaining is that teacher
probing helped groups to explain further and give correct/complete explanations, it
is also possible that (a) these groups would have given correct/complete explanations
even in the absence of the teacher’s probing questions (the teacher’s practice was
unrelated to group behaviour); (b) teachers chose certain groups for apply probing
behaviour with the expectation (perhaps based on previous experience or
observations) that they would be able or likely to provide more complete or correct
explanations (previous group behaviour influenced the teacher’s practice); (c) high-
level student explaining (possibly due to higher student mathematical ability) elicited
teacher probing (when students revealed details about their strategies and thinking,
teachers had more information on which to base probing questions); or (d) teacher
practices and student participation influenced each other in reciprocal fashion
(teacher probing promoted student explaining, and student explaining enabled
teacher probing).
Similar caveats apply to the relationship observed here between teacher-to-
teacher differences in teacher practices and classroom-to-classroom differences in
group behaviour. For example, students in some classrooms may be more capable of
66 N.M. Webb et al.
Acknowledgements
This work was supported in part by the Spencer Foundation; the National Science
Foundation (MDR-8550236, MDR-8955346); the Academic Senate on Research, Los
Angeles Division, University of California; and the Diversity in Mathematics Education
Center for Learning and Teaching (DIME). Funding to DIME was provided by grant number
ESI-0119732 from the National Science Foundation.
Cambridge Journal of Education 67
We would like to thank Marsha Ing for her helpful comments on an earlier version of this
article.
Notes
1. Analyses of teacher practices and student participation in three of these classrooms were
reported in Webb et al. (in press). The current study is larger and more comprehensive than
the previous one: it uses a larger sample of classrooms, considers all instances of
collaborative group work in all classrooms, uses more in-depth (and finer grained) coding
of teacher practices and student activity, and analyzes links between teacher practices and
student activity during the same group episodes.
2. For some classes prior achievement scores (standardized test scores from the previous
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spring) were not available. Consequently, we could not compute partial correlations to
control for prior achievement.
3. All recorded students except one (n550) experienced a teacher intervention.
4. All recorded students except one (n550) were members of groups that had not already
given a correct/complete explanation by the start of the teacher intervention.
5. For contingency tables with small expected cell counts, we used a Fisher’s exact test (Fisher,
1935).
6. Unless otherwise indicated, all significance levels are the results of Fisher’s exact tests of
contingency tables.
Notes on contributors
Noreen M. Webb is a Professor in the Department of Education, Graduate School of
Education & Information Studies, University of California, Los Angeles. Her research spans
domains in learning and instruction, especially the study of teaching and learning processes
and performance of individuals and groups in mathematics and science classrooms, and
educational and psychological measurement.
Megan L. Franke is a Professor in the Department of Education, Graduate School of
Education & Information Studies, University of California, Los Angeles. Her work focuses on
understanding and supporting teacher learning through professional development,
particularly within elementary mathematics.
Tondra De is a doctoral student in the Department of Education, Graduate School of
Education & Information Studies, University of California, Los Angeles.
Angela G. Chan is a doctoral student in the Department of Education, Graduate School of
Education & Information Studies, University of California, Los Angeles. Her research
interests include issues of equity in the development of elementary mathematics teachers, with
a particular focus on classroom practice and teacher identity.
Deanna Freund is a doctoral student in the Department of Education, Graduate School of
Education & Information Studies, University of California, Los Angeles.
Pat Shein is a doctoral student in the Department of Education, Graduate School of
Education & Information Studies, University of California, Los Angeles. Her interests include
exploring ways to support English Learner students in mathematics learning.
Doris K. Melkonian is a doctoral student in the Department of Education, Graduate
School of Education & Information Studies, University of California, Los Angeles. Her
interests include collaborative learning, and gender related issues in mathematics and science
education.
68 N.M. Webb et al.
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