Entrep
Entrep
COLLEGE
MODULE 10
Subject:
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Unit Business Plan
Module PLANNING A NEW BUSINESS VENTURE
Entrepreneurship in Tourism and Page |2
THC10-ETH Units: 3hrs
Hospitality
Knowing what you want to accomplish is the first step in planning a new enterprise. Once you have a
clear idea of the enterprise, you can develop guidelines for action.
Your first step in starting a business is to turn your idea for a business into a plan of action. You will do
this by writing a business plan. A business plan is a written description of every part of the new
enterprise. Beginning with a definition of the business you intend to conduct, you will map out the
course for the enterprise.
A definition of the business contains a description of the industry, your company, the products or
services you will offer, and the image you desire.
The Industry
All the firms that offer a particular product or service make up an industry. IBM, Apple Computer, and
the other computer manufacturers make up the computer industry. Likewise, PepsiCo, Inc. and Coca-
Cola Co. are two of the companies in the soft drink industry.
A definition of the business should include the outlook for the industry. Discuss changes or trends that
could affect your business either positively or negatively. Are people buying more or less of the
industry’s product? Will new products from another industry make it harder or easier to sell your
products?
Your Company
A definition of the business must contain a description of the company you intend to start. Here is an
example of a definition of a company:
The store will sell a complete line of office supplies and custom-printed forms to consumers and to
businesses. No other local firm offers such an extensive line of products. Offices, banks, and other users
will be given both discounted prices and free delivery service when they place large orders.
The business name is a part of the description of your company. You should explain the business name
in the business plan. Because the name may be difficult to change later on, take care in selecting the
name in the beginning. Your answers to the following questions should be helpful when deciding on a
business name:
2. Is any other company or organization using the name I am considering? Is anybody using a
similar name? Two or more companies using the same or similar names can be confusing to
customers. You may also find yourself in legal difficulty if you use an established firm’s name.
3. Am I aware of the problems that may arise when I put my own name on the business? Having
your name on the business could be embarrassing to you and your family if the business fails.
On the other hand, if the business is successful, you may have difficulty selling it because
prospective buyers may not want a business with someone else’s name on it. If you are
successful in selling it, you may not like what the new owner does to your name through
dishonesty or poor treatment of customers.
4. Is my company’s name linked to a current fad, catchword, or anything else that could lose it
popularity? If so, the name may someday tell customers that the business, along with its
products and services, is outdated.
You can look at products and services from two different viewpoints: the seller’s and the consumer’s.
Seller’s Viewpoint. The seller’s viewpoint is a narrow definition of products and services. That is,
many sellers see products as physical objects only. They think of the products in terms of the
component parts and materials used in manufacturing. In a similar way, sellers may see services
as consisting only of the tasks performed.
Consumer’s Viewpoint. From the consumer’s viewpoint, products and services are seen in terms
of the benefits derived from their use. They key idea is that consumers buy what the products or
services will do for them. Therefore, entrepreneurs should see themselves as sellers of benefits.
Consumers shopping for a microwave oven are buying more than just an oven. They are buying
convenience and the ability to get meals on the table quickly. When you buy a car, you are
probably buying more than a means of transportation. You may also be buying a symbol of
status, taste, and achievement.
How will you answer the question, “What is your business?” Some examples may help you think of a
response. The owner of a tire store may answer, “I sell more than tires, I sell customer safety.” The
operator of a fast-food restaurant may say, “I sell more than food, I sell family fun and convenience at a
low price.”
Image Desired
An enterprise can also be described in terms of its image, which is how customers feel about doing
business with the enterprise. It is a personality and identity that makes customers think immediately of
the business when they want the particular kind of products or services it offers. What makes or creates
the image of a business? Image is the result of the total business and all its parts. You will determine the
image when you (1) plan to sell specific products and services, (2) plan what customer services to offer,
(3) select a location, and (4) hire employees.
Specific Products and Services. After you select the type of enterprise you want, you must
choose specific products and services to offer. You must define exactly what you are going to
sell.
It is not enough to say that you will open an auto parts store. What parts will you keep in stock? Will you
specialize in certain types of cars? Answers to these questions will help determine the image. If you
stock parts for American-made cars, you will have one image. If you limit your inventory to parts for
imported cards, you will have another image. You will have a third type of image if you specialize in
parts for antique and restored cars.
You will have to make similar decisions if you open a service enterprise. As an example, the policy of one
photographer might be to serve people who want pictures taken at weddings, family reunions, and
other special occasions. Another photographer’s services might be limited to taking portraits in the
studio. In a similar way, owners of travel agencies, motels, and movie theaters must define exactly what
services they sell.
Customer Services. Customer services are the extra benefits that a business provides for its
customers. For example, some grocery stores provide custom trimming of meat at no extra cost,
neighborhood bulletin boards, and a courtesy booth for the payment of utility bills. Another
example is clothing stores that offer free alterations to customers.
Customer services are often associated with, but not limited to, retail stores. Think of the mail-order
firms that permit a thirty-day trial of merchandise, the muffler shops that guarantee their product for as
long as you won the car, and dry cleaners that offer one-hour service.
You must make definite plans about the customer services that you will offer. Your decision will affect
the image of the enterprise.
Location. Where will the enterprise be located? A jeweler who wants to convey a quality image
should locate near fashionable stores. On the other hand, a building materials discount store
could be appropriately located in a warehouse district. In addition, customers should have easy
access to the business with ample and convenient parking. When selecting a location, ask
yourself this question: How will my customers feel about coming to this location?
Employees. The attitude of employees affects the image of the business. A restaurant with
excellent food will acquire a poor image if meals are not served promptly and courteously. An
efficient appliance repair service may lose its clientele if employees are not polite when entering
customers’ homes.
You may be the only employee in the beginning. When you are ready to hire others, remember what
image you want to establish for the enterprise. Then, hire only those employees who will help you
achieve that image.
The three principal legal forms of business enterprise are (1) sole proprietorship, (2) partnership, and (3)
corporation. One of the entrepreneur’s most important decisions is choosing the appropriate legal form
for the business. Before making this decision, prospective entrepreneurs should consider these
questions:
The legal form of organization affects most areas of the enterprise. Therefore, the entrepreneur should
understand all three forms and be familiar with the advantages and disadvantages of each. At the same
time, entrepreneurs should know they may be required to comply with certain regulations, regardless of
the legal form of the enterprise. For example, the law generally requires every business with one of
more employees to obtain an Employer Identification Number is obtained by filing Form SS-4 with the
Internal Revenue Service. This identification number is not the same as the Social Security number
required on individual income tax returns.
An entrepreneur should also realize that the legal form of the business can be changed as the enterprise
develops and grows. For instance, a new business may begin as a sole proprietorship and develop into a
partnership. Some proprietorships and partnerships may later become corporations.
Sole Proprietorship
A sole proprietorship is an enterprise that is owned by only one person. It is sometimes referred to
simply as a proprietorship. This is by far the most popular legal form. Proprietorships exist in just about
every filed of business activity. However, they are dominant in the areas of services, retail trade, and
construction. Proprietorships generally have small sales volumes and employ only a few workers.
Profits to Owner. A proprietor owns the business. A proprietor is the sole owner of any profits
earned and does not have to share them with anyone else. This is not the case with other legal
forms. In partnerships and corporations, some portion of the profits will be distributed to
others.
Easy Start-up. Many people prefer the proprietorship because it is the easiest and simplest form
of business to start. Generally, no legal document is necessary to establish a sole proprietorship.
It exists as soon as business is conducted. For example, you can be the proprietor of your own
carpet cleaning service as soon as you purchase the appropriate equipment and cleaning
supplies. In other words, you could be in business and ready to serve your first customer by
tomorrow.
Depending on the type of enterprise you open, you may have to obtain a license. For example,
restaurant must usually be approved by the local board of health.
Complete Control and Flexibility. Since a sole proprietor does not have to get anyone else’s
approval, decisions affecting the business can usually be made more quickly. In partnerships and
corporations, important decisions are generally made only after consulting others.
Consider a painting contractor who has an opportunity to buy paint at a bargain price. The order must
be for a large quantity, and the order must be placed by the end of the day. In a sole proprietorship, the
entrepreneur could make the decision in a matter of minutes. In a partnership or corporation, the
entrepreneur might not be able to consult with the others by the deadline. As a result, the chance to
save money would be lost.
Tax Benefits. Sole proprietors are taxed as individuals; the business itself is not taxed. Special
taxes that are levied against a corporation do not apply to proprietorship.
The proprietorship’s tax return is similar to any other individual taxpayer’s. Personal and family
deductions and exemptions are listed on the Internal Revenue Service Form 1040. In addition,
proprietors file Schedule C to deduct business expenses from business income. Business income is total
dollars received for all goods and services sold during the year. Business expenses are ordinary and
necessary costs of operating the business. Generally, a sole proprietor may deduct expenses such as
employees’ wages and salaries, interest on business debts, insurance premiums, bad debts, and rent on
buildings, trucks, and other equipment.
Secrecy. Sole proprietorship offers the best possibility for keeping information confidential. This
may be important it the success of the enterprise depends on a secret process of formula. Also,
the owner does not have to tell anyone other than the Internal Revenue Service what the profits
are.
Easy Dissolution. Proprietorship are easy to start, and they are almost as easy to dissolve. All a
proprietor must do is sell the equipment, inventory, and other assets used in the enterprise. To
protect the credit rating, a proprietor should make sure employees and creditors are paid in full.
Unlimited Liability. Proprietors may keep all the profits of their businesses, but they also have
unlimited liability. Unlimited liability means that they are personally liable for all business debts.
A proprietor may have to use personal savings, investments, or belongings to settle debts.
Therefore, proprietors risk not only their invested business capital but also their personal assets.
Limited Life. A proprietorship has limited life because it is directly tied to the life of the owner.
Limited life means that the business will be dissolved upon the death, imprisonment, or
bankruptcy of the proprietor. In addition, an extended illness of physical disability may force
the owner heir wanting to continue the business. Instead of continuing the former enterprise, a
new sole proprietorship would have to be established.
Difficulty in Obtaining Capital. Sole proprietors have two sources of funds for starting the
business. One source is their own personal funds, which may not be adequate. The other
source is borrowed funds. However, lenders often hesitate to grant loans to sole proprietors
because of the risk involved in a new enterprise. Having insufficient operating funds can
severely limit the enterprise’s growth and may cause it to fail.
Management Difficulty. Management difficulty occurs because the proprietor carries the entire
burden of managing the business. Some entrepreneurs describe this situation as “spreading
themselves too thin.” Someone must make the products, help customers, complete tax forms,
write advertisements, collect overdue bills, and order merchandise. One person seldom does all
these things equally well, but usually it is the proprietor who must do them alone. Spending
time on these necessary tasks leaves less time for planning the future.
Little Incentive for Employees. By definition, a proprietorship does not have partners or part
owners. Therefore, employees can never be more than employees. They cannot but, or be
given, a share of the ownership. This may cause a highly competent employee to quit and
possibly start a competing business.
Partnership
A partnership is a business enterprise owned by two or more persons. This legal form of ownership
overcomes some of the limitations of sole proprietorship. The name of the business often indicates a
partnership: for example, Smith and Jones’s Hardware or Bill and Tom’s TV Repair. Several types of
partnership arrangements exist. However, the following discussion deals with the more common type
known as a general partnership. All partners in a general partnership have unlimited liability for the
enterprise’s debts.
Advantages of Partnership
Easy Start-up. A partnership is almost as easy to form as proprietorship. The enterprise is ready
to start once the partners have agreed on various details about the partnership. For example,
they must decide how much money each will invest, how profits and losses will be shared, and
how assets will be divided if the business is dissolved. These and other important points should
be included in a written agreement known as articles of partnership. This agreement is not
required by law, but its use can prevent misunderstandings and legal difficulties.
Added Capital. Many partnerships are formed because two or more people can assemble more
money than one person can. This makes it possible to start a larger business and have reserve
funds for unexpected expenses. Also, lenders may be more willing to grant loans because more
persons are available to repay the debt.
Combined Management Skills. Each partner can contribute a skill to the enterprise that the
other may not have. One partner may be an outstanding chef. The other may be a skilled
manager who likes to keep records and supervise employees. By combining their skills, the two
partners could open a restaurant. Together in a partnership they could be successful, where
alone they might fail.
Tax Benefits. The partnership itself is not taxed. Instead, partners pay income tax on their
individual portions of the enterprise’s profits.
Employee Incentives. Partners can encourage competent employees to remain with the business
by inviting them to become partners. Articles of partnership should be modified to reflect any
changes.
Disadvantages of Partnership
The strong points of the partnership may be overshadowed by one or more of the following
disadvantages: (1) unlimited liability of the partners, (2) limited life, (3) divided authority, and (4) frozen
investment.
Unlimited Liability of the Partners. Each partner is liable for all partnership debts. That is,
creditors may sue any of the partners to settle the debt. This is true even if one partner has
incurred the debt on behalf of the business.
Limited Life. The life of a partnership is limited and uncertain. Any change among the partners
can cause the partnership to dissolve. The death or withdrawal of one partner will bring the
enterprise to an end. However, the remaining partners may start a new partnership. Of course,
this assumes they have enough money to buy the former partner’s share of ownership.
Divided Authority. Because authority is shared by all partners, there is potential for
disagreement. Each partner could have different ideas about hiring employees, buying
merchandise, or advertising and sales promotion programs. Many otherwise successful business
ventures have been dissolved because partners could not work together. The possibility that
problems will occur increases with the number of partners.
Corporation
A corporation is an enterprise that has the legal rights, duties, and powers of a person. Because a
corporation exists independently of its owners, a corporation is an artificial being or “person.” A
corporation may own property in its own name and may also enter into contracts, borrow money, and
perform other day-to-day business activities.
Corporations are established by obtaining a charter from the state in which the business is to be located.
The charter is a written document outlining the conditions under which the corporations will operate.
The owners are called stockholders. Individuals become owners by buying shares of stock, which
represent shares of ownership in the corporation. Some large corporations have thousands of
stockholders, representing people from a variety of occupations. Generally, these people are interested
in the business only as an investment. However, in small business ventures, the stockholders and the
managers are the same individuals. To them, the business is more than an investment; the business
represents their careers.
Advantages of Corporation
Limited Liability. In a corporation, the most a stockholder can lose is the amount of money
invested in the business. Because a corporation is a separate entity, the corporation, rather than
the owners, owes the debts. Therefore, personal savings and belongings will not be taken to pay
debts of the corporation. This is a major advantage of the corporate form of ownership.
Continuous Life. When a proprietor or a partner dies, the business is ended legally. This is not
true of corporations. A corporation’s existence is not affected by the death or incapacity of an
owner. The enterprise can operate indefinitely as long as it is profitable.
Ability to Attract Funds. Corporations are able to acquire additional funds by selling shares of
stock. Individuals may be more willing to invest in corporations than in partnerships because
their liability is limited. For these reasons, corporations usually have more opportunities to
expand. They are able to get money from new buildings, equipment, and inventories.
Specialized Management. Proprietors and partners must perform a wide variety of functions.
However, because they are frequently larger than other legal forms, corporations can have
APPROVED FOR IMPLEMENTATION:
MODULE 1st – 3rd
MID-TERM
10 Meeting MS. PEARL NOGRA-FABIA MR. WILBERT A. MAÑUSCA
Subject Teacher School Director
Unit Business Plan
Module PLANNING A NEW BUSINESS VENTURE
Entrepreneurship in Tourism and P a g e | 11
THC10-ETH Units: 3hrs
Hospitality
specialized management. This means that each person can concentrate on one set of duties.
One manager may oversee the manufacturing of the product while another specializes in
accounting.
Disadvantages of Corporation
Complicated Formation. Getting a corporation started usually requires more time and money
than other legal forms of ownership. For example, the corporation must conform to certain laws
to obtain a character from the state. Thus, a lawyer’s services are needed in filing the necessary
papers. In addition to the lawyer’s fees, a corporation will probably have to pay fee to the state.
Double Taxation. Perhaps the major disadvantage of the corporate form of ownership is the
problem of double taxation. This means that profits are taxed twice. A corporation must pay
taxes on its profits. Stockholders also have to pay personal income taxes on their share of the
profits.
Government Regulation. Federal and state regulations of corporations have increased over the
years. Depending on the state in which a corporation is chartered, various reports are required
each year. The corporation must also register in all other states in which it does business. This
often involves the payment of a special tax.
Charter Restrictions. A charter for a corporation indicated the type of business the corporation
will pursue. The charter permits the enterprise to engage in only those business activities stated
in the document. Therefore, a corporation cannot make a major change in its line of business
until the charter is amended. This will take time and involve additional legal fees.
Little Secrecy. The more owners a corporation has, the more difficult it will be to maintain
confidentially. All stockholders are entitled to now sales, profit, and asset figures each year. A
special production method may be impossible to keep secret.
Planning how to get the work done is an important step in starting an enterprise. This involves deciding
what tasks must be performed to make the enterprise a success. If there are other partners of
employees, an entrepreneur must decide who will perform each task. An entrepreneur should also
realize the importance of personnel management.
The first step in organizing the work of the enterprise is to determine what tasks should be performed.
Some duties are necessary in almost all business ventures: making or buying products, providing
services, setting prices, waiting on customers, paying bills, advertising, cleaning and maintenance, and
preparing accounting and tax statements.
List every task that comes to mind. Do not worry about how small the task seems to be. Also, you need
not follow a particular order or sequence. Just keep adding to the list until you believe it is complete.
After an entrepreneur has identified the necessary tasks for the enterprise, the entrepreneur should
indicate who will perform each task. This can be done with an organization chart. An organization chart
is a diagram that shows how one job in the enterprise fits in with others. Of course, a one-person
enterprise does not need an organization chart. Some small businesses start out with a few employees
and grow larger. The organization chart should be on paper and explained to all members of the
enterprise.
The single most important resource in an enterprise is its people. Therefore, an entrepreneur must be
prepared to manage this resource. The purpose of personnel management is to build a motivated and
effective work force. The activities that make up this process are (1) hiring, (2) training, (3) determining
compensation, and (4) determining employee benefits.
Hiring. The hiring process involved deciding if a prospective employee is suitable for the job.
Employers interview job applicants and also contact persons listed as references on the
employment application form. As the firm grows in size, however, additional methods may be
used. For instance, persons applying for jobs may be required to take written tests or
demonstrate that they can perform the work.
Training. The purpose of training is to improve job performance. All new employees require a
certain amount of training. Those without prior experience must be taught the skills to do the
job. Employees with related job experience probably were hired because they have the skills.
However, they still need training. For instance, they may have to learn the procedure for
handling customer complaints or making bank deposits.
Determining Employee Benefits. Employees may receive fringe benefits in addition to regular
compensation. Entrepreneurs offer fringe benefits to compare effectively for good employees. A
popular benefit is health insurance in which the employer pays all or part of the health
insurance premium. Other fringe benefits are paid vacations and holidays, life insurance plans,
and pensions. Some employees get a discount on purchases.
SOURCES OF ASSISTANCE
Starting a business is a complex process, regardless of whether you start from scratch, buy an existing
business, or buy a franchise. As a prospective entrepreneur, you should obtain the assistance of advisers
in business matters. Advisers you should contact include (1) attorneys, (2) accountants, (3) bankers, and
trade associations.
Attorneys
Some persons visit an attorney only when they are involved in a lawsuit. However, many entrepreneurs
have learned to consult an attorney on other matters as well. An attorney can help set up the business
and give advance warning of potential legal problems. Compliance with local and national laws can be
best assured with legal advice. An entrepreneur should study documents such as licenses, permits, and
equipment purchase and lease agreements. When considering a franchise, a franchisee should examine
carefully the contract used by the franchisor. Paying an attorney for these services is usually money well
spent. If possible, select an attorney who is familiar with small business.
Accountants
Records of sales, expenses and profits are necessary in managing an enterprise. Accountants can assist
in setting up the records system to provide this information. They can also advise on tax problems and
prepare tax returns. A prospective franchisee should discuss the franchisor’s financial records with an
accountant. With an accountant’s help, a prospective franchisee can find out if the franchisor’s
estimates of sales and profits are realistic.
Bankers
Bankers are best known as lenders of money. However, they can also provide valuable information on
starting a business. Bankers are able to do this because they keep in close touch with the business
community. Bankers can help in comparing franchises or in checking credit ratings of customers.
Although bankers are not experts in every area, they can usually help select other professional advisers.
For instance, they can give you names of attorneys to consider.
Trade Associations
Another source of assistance is a trade association. A trade association is a group of businesses that have
joined together to benefit a particular line of business. These groups assist members by offering ideas
and information that will contribute to better management.