Lenovo System x3650 M4 HD

Installation and Service Guide

Machine Type: 5460

Note

Before using this information and the product it supports, read the general information in Appendix D
“Getting help and technical assistance” on page 1135, Appendix E “Notices” on page 1139, the Warranty
Information document, and the Safety Information and Environmental Notices and User Guide documents on
the Lenovo Documentation CD.

Sixth Edition (September 2016)

© Copyright Lenovo 2015, 2016.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.
Contents

Safety . . . . . . . . . . . . . . . . . . v DIMM installation sequence. . . . . . . . 46

Safety statements . . . . . . . . . . . . . . vi Memory mirrored channel . . . . . . . . 46
Memory rank sparing . . . . . . . . . . 47
Chapter 1. The Lenovo System x3650 Installing a memory module . . . . . . . . 48
M4 HD Type 5460 server . . . . . . . . 1 Installing an adapter . . . . . . . . . . . . 49
The Lenovo Documentation CD . . . . . . . . . 3 Installing an adapter in a PCI riser-card
Hardware and software requirements . . . . . 3 assembly . . . . . . . . . . . . . . . 50
Using the Documentation Browser . . . . . . 4 Installing an adapter in the rear two
Related documentation . . . . . . . . . . . . 4 hard-disk-drive kit . . . . . . . . . . . 52
Notices and statements in this document . . . . . 5 Installing the ServeRAID adapter memory
module . . . . . . . . . . . . . . . . . 53
Server features and specifications . . . . . . . . 6
Installing a RAID adapter battery or flash power
What your server offers . . . . . . . . . . . 12 module . . . . . . . . . . . . . . . . . 54
Reliability, availability, and serviceability. . . . . 15 Installing the dual-port network adapter . . . . . 57
Systems Director . . . . . . . . . . . . . . 16 Installing a power supply. . . . . . . . . . . 61
Server controls, LEDs, and power . . . . . . . 17 Installing a hot-swap ac power supply . . . 61
Front view. . . . . . . . . . . . . . . 17 Installing a hot-swap dc power supply . . . 64
Video and USB breakout cable . . . . . . 19 Installing a USB embedded hypervisor flash
Operator information panel . . . . . . . . 19 device . . . . . . . . . . . . . . . . . . 69
Rear view . . . . . . . . . . . . . . . 20 Installing the front video and USB breakout
Server power features . . . . . . . . . . 22 cable . . . . . . . . . . . . . . . . . . 70
Installing an additional microprocessor and heat
Chapter 2. Installing optional sink . . . . . . . . . . . . . . . . . . . 71
devices . . . . . . . . . . . . . . . . 25 Thermal grease . . . . . . . . . . . . 79
Instructions for Business Partners . . . . . . . 25 Installing the 8x2.5-inch hot-swap HDD assembly
Sending DSA data to Lenovo . . . . . . . . . 26 kit with expander . . . . . . . . . . . . . . 80
Server components . . . . . . . . . . . . . 26 Installing the 8x2.5-inch hot-swap HDD assembly
kit. . . . . . . . . . . . . . . . . . . . 84
System-board internal connectors . . . . . 28
Installing the 3x8 2.5-inch hot-swap HDD assembly
System-board external connectors . . . . . 28 kit. . . . . . . . . . . . . . . . . . . . 88
System-board switches, jumpers, and Installing the 16x1.8-inch SSD assembly kit . . . 91
buttons . . . . . . . . . . . . . . . . 29
Completing the installation . . . . . . . . . . 94
System-board LEDs . . . . . . . . . . . 31
Replacing the air baffle . . . . . . . . . 94
System-board optional-device connectors . . 32
Replacing a PCI riser-card assembly . . . . 95
PCI riser-card adapter connectors . . . . . 33
Replacing the cover . . . . . . . . . . . 96
PCI riser-card assembly LEDs . . . . . . . 34
Connecting the external cables . . . . . . 97
Installation guidelines . . . . . . . . . . . . 34
Updating the server configuration . . . . . 98
System reliability guidelines . . . . . . . . 35
Working inside the server with the power on . 36 Chapter 3. Configuration information
Handling static-sensitive devices . . . . . 36 and instructions . . . . . . . . . . . . 99
Removing the cover . . . . . . . . . . . . 37 Updating the firmware. . . . . . . . . . . . 99
Removing a PCI riser-card assembly . . . . . . 37 Configuring the server . . . . . . . . . . . . 100
Removing the air baffle . . . . . . . . . . . 38 Using the ServerGuide Setup and Installation
Stretching a PCI riser-card assembly . . . . . . 39 CD . . . . . . . . . . . . . . . . . 102
Shrinking a PCI riser-card assembly . . . . . . 40 Using the Setup utility . . . . . . . . . . 103
Installing drives . . . . . . . . . . . . . . 41 Using the Boot Manager . . . . . . . . . 109
Drive IDs . . . . . . . . . . . . . . . 41 Starting the backup server firmware . . . . 110
Installing a hot-swap drive . . . . . . . . 42 The UpdateXpress System Pack Installer . . 110
Installing a memory module . . . . . . . . . 43 Using the integrated management module . . 110

© Copyright Lenovo 2015, 2016 i

 Using the remote presence and blue-screen Solving Ethernet controller problems . . . . . . 159
capture features . . . . . . . . . . . . 111 Solving undetermined problems . . . . . . . . 160
Using the embedded hypervisor . . . . . . 113 Problem determination tips . . . . . . . . . . 160
Configuring the Ethernet controller . . . . . 114 Recovering the server firmware (UEFI update
Enabling Features on Demand Ethernet failure) . . . . . . . . . . . . . . . . . . 162
software . . . . . . . . . . . . . . . 114 In-band manual recovery method . . . . . 162
Enabling Features on Demand RAID In-band automated boot recovery method . . 164
software . . . . . . . . . . . . . . . 114
Out-of-band method . . . . . . . . . . 164
Configuring RAID arrays . . . . . . . . . 115
Automated boot recovery (ABR) . . . . . . . . 164
Using Lenovo XClarity Administrator . . . . 115
Nx-boot failure. . . . . . . . . . . . . . . 164
Advanced Settings Utility program . . . . . 115
Updating Systems Director . . . . . . . . 116 Chapter 5. Parts listing, Lenovo
Updating the Universal Unique Identifier System x3650 M4 HD Type 5460 . . 167
(UUID) . . . . . . . . . . . . . . . . 117
Replaceable server components. . . . . . . . 167
Updating the DMI/SMBIOS data . . . . . . 119
Structural parts. . . . . . . . . . . . . 174
Chapter 4. Troubleshooting . . . . . 123 Power cords . . . . . . . . . . . . . . . 175
Start here. . . . . . . . . . . . . . . . . 123
Chapter 6. Removing and replacing
Diagnosing a problem . . . . . . . . . . 123
components . . . . . . . . . . . . . 179
Undocumented problems . . . . . . . . 125
Returning a device or component . . . . . . . 179
Service bulletins . . . . . . . . . . . . . . 125
Internal cable routing and connectors. . . . . . 179
Checkout procedure . . . . . . . . . . . . 126
Cabling front USB and video connector . . . 179
About the checkout procedure . . . . . . 126
Cabling operator information panel . . . . . 180
Performing the checkout procedure . . . . 126
Cabling video graphic adapter . . . . . . . 181
Diagnostic tools . . . . . . . . . . . . . . 127
Cabling backplane . . . . . . . . . . . 182
Light path diagnostics . . . . . . . . . . 129
Removing and replacing server components . . . 195
Event logs. . . . . . . . . . . . . . . 135
Removing and replacing structural parts . . . 195
POST . . . . . . . . . . . . . . . . 137
Removing and replacing Tier 1 CRUs . . . . 210
Dynamic System Analysis . . . . . . . . 137
Removing and replacing Tier 2 CRUs . . . . 282
Automated service request (call home) . . . . . 140
Electronic Service Agent . . . . . . . . . 140 Appendix A. Integrated management
Error messages . . . . . . . . . . . . . . 140 module II (IMM2) error messages . 303
Troubleshooting by symptom . . . . . . . . . 140 IMM Events that automatically notify Support . . 304
General problems. . . . . . . . . . . . 141 List of IMM events . . . . . . . . . . . . . 312
Hard disk drive problems . . . . . . . . . 141
Hypervisor problems . . . . . . . . . . 143 Appendix B. UEFI/POST diagnostic
Intermittent problems . . . . . . . . . . 143 codes . . . . . . . . . . . . . . . . 953
Keyboard, mouse, or USB-device List of UEFI events . . . . . . . . . . . . . 953
problems . . . . . . . . . . . . . . . 143
Memory problems . . . . . . . . . . . 144 Appendix C. DSA diagnostic test
Microprocessor problems . . . . . . . . 145 results . . . . . . . . . . . . . . . . 977
Monitor and video problems . . . . . . . 146 DSA Broadcom network test results . . . . . . 977
Network connection problems. . . . . . . 148 Test results for the DSA Broadcom network
test . . . . . . . . . . . . . . . . . 977
Optional-device problems . . . . . . . . 149
DSA Brocade test results . . . . . . . . . . 987
Power problems . . . . . . . . . . . . 149
Test results for the DSA Brocade test . . . . 987
Serial-device problems . . . . . . . . . 155
DSA checkpoint panel test results . . . . . . . 996
ServerGuide problems . . . . . . . . . . 156
Test results for the DSA checkpoint panel
Software problems . . . . . . . . . . . 157
test . . . . . . . . . . . . . . . . . 996
Universal Serial Bus (USB) port problems . . 157
DSA CPU stress test results . . . . . . . . . 998
Video problems . . . . . . . . . . . . 157
Test results for the DSA CPU stress test . . . 998
Solving power problems . . . . . . . . . . . 157
DSA Emulex adapter test results. . . . . . . 1001

ii Lenovo System x3650 M4 HD Installation and Service Guide

 Test results for the DSA Emulex adapter How to send DSA data . . . . . . . . . . 1136
test . . . . . . . . . . . . . . . . 1001 Creating a personalized support web page . . 1136
DSA EXA port ping test results . . . . . . . 1005 Software service and support . . . . . . . . 1137
Test results for the DSA EXA port ping Hardware service and support . . . . . . . 1137
test . . . . . . . . . . . . . . . . 1005
Taiwan product service . . . . . . . . . . 1137
DSA hard drive test results . . . . . . . . . 1008
Test results for the DSA hard drive test . . 1008 Appendix E. Notices . . . . . . . . . 1139
DSA Intel network test results . . . . . . . . 1009 Trademarks . . . . . . . . . . . . . . . 1140
Test results for the DSA Intel network test . 1009 Important notes . . . . . . . . . . . . . 1140
DSA LSI hard drive test results . . . . . . . 1016 Recycling information . . . . . . . . . . . 1140
Test results for the DSA LSI hard drive Particulate contamination . . . . . . . . . 1141
test . . . . . . . . . . . . . . . . 1016
Telecommunication regulatory statement . . . 1141
DSA Mellanox adapter test results . . . . . . 1017
Electronic emission notices. . . . . . . . . 1141
Test results for the DSA Mellanox adapter
test . . . . . . . . . . . . . . . . 1018 Federal Communications Commission (FCC)
statement . . . . . . . . . . . . . . 1141
DSA memory isolation test results . . . . . . 1020
Industry Canada Class A emission compliance
Test results for the DSA memory isolation statement . . . . . . . . . . . . . . 1142
test . . . . . . . . . . . . . . . . 1020
Avis de conformité à la réglementation
DSA memory stress test results . . . . . . . 1098 d'Industrie Canada . . . . . . . . . . 1142
Test results for the DSA memory stress Australia and New Zealand Class A
test . . . . . . . . . . . . . . . . 1098 statement . . . . . . . . . . . . . . 1142
DSA Nvidia GPU test results . . . . . . . . 1101 European Union EMC Directive conformance
Test results for the DSA Nvidia GPU test. . 1102 statement . . . . . . . . . . . . . . 1142
DSA optical drive test results . . . . . . . . 1108 Germany Class A statement . . . . . . 1142
Test results for the DSA optical drive test . 1108 Japanese electromagnetic compatibility
DSA system management test results . . . . 1113 statements . . . . . . . . . . . . . 1143
Test results for the DSA system management Korea Communications Commission (KCC)
test . . . . . . . . . . . . . . . . 1113 statement . . . . . . . . . . . . . . 1144
DSA tape drive test results . . . . . . . . . 1128 Russia Electromagnetic Interference (EMI)
Class A statement . . . . . . . . . . 1144
Test results for the DSA tape drive test . . 1128
People's Republic of China Class A electronic
emission statement . . . . . . . . . . 1145
Appendix D. Getting help and
Taiwan Class A compliance statement . . 1145
technical assistance . . . . . . . . 1135
Taiwan BSMI RoHS declaration . . . . . 1146
Before you call. . . . . . . . . . . . . . 1135
Using the documentation . . . . . . . . . 1136 Index. . . . . . . . . . . . . . . . . 1147
Getting help and information from the World Wide
Web . . . . . . . . . . . . . . . . . . 1136

© Copyright Lenovo 2015, 2016 iii

iv Lenovo System x3650 M4 HD Installation and Service Guide
Safety
Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

© Copyright Lenovo 2015, 2016 v

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Bu ürünü kurmadan önce güvenlik bilgilerini okuyun.

Safety statements
These statements provide the caution and danger information that is used in this documentation.

Important: Each caution and danger statement in this documentation is labeled with a number. This number
is used to cross reference an English-language caution or danger statement with translated versions of the
caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the
Safety Information document under Statement 1.

Be sure to read all caution and danger statements in this documentation before you perform the procedures.
Read any additional safety information that comes with your system or optional device before you install
the device.

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.

vi Lenovo System x3650 M4 HD Installation and Service Guide

 • Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the device covers, unless instructed otherwise in the installation and
configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or
opening covers on this product or attached devices.

To Connect: To Disconnect:
1. Turn everything OFF. 1. Turn everything OFF.
2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.

Statement 2

CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.

Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.

© Copyright Lenovo 2015, 2016 vii

 DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.

Class 1 Laser Product

Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1

Statement 4

CAUTION: Use safe practices when lifting.

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

2
1

viii Lenovo System x3650 M4 HD Installation and Service Guide

Statement 6

CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected to the
device, you must connect the other end of the power cord to an easily accessible power source.

Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

Statement 12

CAUTION:
The following label indicates a hot surface nearby.

Statement 26

CAUTION:
Do not place any object on top of rack-mounted devices.

© Copyright Lenovo 2015, 2016 ix

Statement 27

CAUTION:
Hazardous moving parts are nearby.

Rack Safety Information, Statement 2

DANGER

• Always lower the leveling pads on the rack cabinet.

• Always install stabilizer brackets on the rack cabinet.
• Always install servers and optional devices starting from the bottom of the rack cabinet.
• Always install the heaviest devices in the bottom of the rack cabinet.

x Lenovo System x3650 M4 HD Installation and Service Guide

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server
This publication contains information and instructions for setting up your Lenovo System x3650 M4 HD
server, instructions for installing some optional devices, cabling and configuring the server, removing and
replacing devices, and diagnostics and troubleshooting information.

In addition to the instructions in Chapter 2 “Installing optional devices” on page 25 for installing optional
hardware devices, updating firmware and device drivers, and completing the installation, Business Partners
must also complete the steps in “Instructions for Business Partners” on page 25.

The Lenovo System x3650 M4 HD server is a 2U-high1 rack model server for high-volume network
transaction processing. This high-performance, multicore server is ideally suited for networking environments
that require superior microprocessor performance, input/output (I/O) flexibility, and high manageability.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of
the server. These design features make it possible for you to customize the system hardware to meet your
needs today and provide flexible expansion capabilities for the future.

The server comes with a limited warranty. For information about the terms of the warranty, see the Warranty
Information document that comes with the server.

The server contains X-Architecture technologies, which help increase performance and reliability. For more
information, see “What your server offers” on page 12 and “Reliability, availability, and serviceability”
on page 15.

You can obtain up-to-date information about the server and other Lenovo server products at
http://shop.lenovo.com/us/ en/systems/. At http://www.ibm.com/support/mysupport/, you can create a
personalized support page by identifying Lenovo products that are of interest to you. From this personalized
page, you can subscribe to weekly email notifications about new technical documents, search for information
and downloads, and access various administrative services.

If you participate in the Lenovo client reference program, you can share information about your
use of technology, best practices, and innovative solutions; build a professional network; and gain
visibility for your business. For more information about the Lenovo client reference program, see
http://www.ibm.com/ibm/clientreference/.

The server comes with either 2.5-inch hard disk drive bays nor 1.8-inch solid state drive bays. Some models
come with two 2.5-inch hard disk drive bays on the rear of the server.

Note: The illustrations in this document might differ slightly from your model.

The following illustration shows a server with 2.5-inch SAS/SATA hot-swap hard disk drive bays.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U”. A
1-U-high device is approximately 1.75 inches tall.

© Copyright Lenovo 2015, 2016 1

 Bay 0 Bay 23

Figure 1. Front view: 2.5-inch hot-swap hard disk drive model

Bay 24 Bay 25
000
00

000

0000000

000
00

000

000
000

000

0000000

000
000

000

0000000 0000000

00
000
000

000

00
00

000

00

Figure 2. Rear view: 2.5-inch hot-swap hard disk drive model

The following illustration shows a server with sixteen 2.5-inch SAS/SATA hot-swap hard disk drive bays and
sixteen 1.8-inch solid state drive bays.

Bay 0 Bay 15 Bay 16 Bay 31

00000 00000

00000 00000

00000 00000

00000 00000

2.5-inch hard disk 1.8-inch solid state

drive bays 0-15 drive bays 16 - 31

Figure 3. Front view: 2.5-inch hot-swap hard disk drive and 1.8-inch solid state drive model

The drive ID for each bay is printed on the server front, above each bay.

If firmware and documentation updates are available, you can download them from the Lenovo website. The
server might have features that are not described in the documentation that comes with the server, and
the documentation might be updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included in the server documentation.
To check for updates, go to http://www.lenovo.com/support.

Record information about the server in the following table.

Product name Machine Type (s) Model number Serial number

Lenovo System x3650 M4 5460
HD server

The model number and serial number are on the ID label on the front of the server, as shown in the following
illustration.

Note: The illustrations in this document might differ slightly from your hardware.

2 Lenovo System x3650 M4 HD Installation and Service Guide

 ID label

Figure 4. ID label

In addition, the system service label, which is on the cover of the server, provides a QR code for mobile
access to service information. You can scan the QR code using a QR code reader and scanner with a mobile
device and get quick access to the Lenovo Service Information website. The Lenovo Service Information
website provides additional information for parts installation and replacement videos, and error codes
for server support.

The following illustration shows the QR code (http://ibm.co/17l72kD):

Figure 5. QR code

You can download an Lenovo ServerGuide Setup and Installation CD to help you configure the hardware,
install device drivers, and install the operating system.

For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.

The Lenovo Documentation CD

The Lenovo Documentation CD contains documentation for the server in Portable Document Format (PDF)
and includes the Lenovo Documentation Browser to help you find information quickly.

Hardware and software requirements

The Lenovo Documentation CD requires the following minimum hardware and software:
• Microsoft Windows XP, Windows 2000, or Red Hat Linux
• 100 MHz microprocessor
• 32 MB of RAM
• Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating systems

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 3

Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents,
and view documents, using Adobe Acrobat Reader or xpdf.

The Documentation Browser automatically detects the regional settings in use in your server and displays
the documents in the language for that region (if available). If a document is not available in the language for
that region, the English-language version is displayed.

Use one of the following procedures to start the Documentation Browser:

• If Autostart is enabled, insert the CD into the CD or DVD drive. The Documentation Browser starts
automatically.
• If Autostart is disabled or is not enabled for all users, use one of the following procedures:
– If you are using a Windows operating system, insert the CD into the CD or DVD drive and click Start ➙
Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the CD or DVD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then, run the following
command from the /mnt/cdrom directory:
sh runlinux.sh

Select the server from the Product menu. The Available Topics list displays all the documents for the
server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has
additional documents under it. Click the plus sign to display the additional documents.

When you select a document, a description of the document is displayed under Topic Description. To select
more than one document, press and hold the Ctrl key while you select the documents. Click View to view
the selected document or documents in Acrobat Reader or xpdf. If you selected more than one document,
all the selected documents are opened in Acrobat Reader or xpdf.

To search all the documents, type a word or word string in the Search field and click Search. The
documents in which the word or word string appears are listed in order of the most occurrences. Click a
document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf
search function within the document.

Click Help for detailed information about using the Documentation Browser.

Related documentation
This Installation and Service Guide contains general information about the server including how to set up and
cable the server, how to install supported optional devices, how to configure the server, and information to
help you solve problems yourself and information for service technicians. The following documentation also
comes with the server:
• Environmental Notices and User Guide
This document is in PDF format on the Lenovo Documentation CD. It contains translated environmental
notices.
• Lenovo License Agreement for Machine Code
This document is in PDF format on the Lenovo Documentation CD. It provides translated versions of the
Lenovo License Agreement for Machine Code for your product.
• Important Notices

4 Lenovo System x3650 M4 HD Installation and Service Guide

 This document is in printed format and comes with the server. It contains information about the safety,
environmental, and electronic emission notices for your Lenovo product.
• Licenses and Attributions Documents
This document is in PDF format on the Lenovo Documentation CD. It provides the open source notices.
• Rack Installation Instructions
This printed document contains instructions for installing the server in a rack and comes with the rack kit.
• Rack Safety Information
This multilingual document provides translated versions of the caution and danger statements that appear
in the rack documentation. Each caution and danger statement has an assigned number, which you can
use to locate the corresponding statement in your native language.
• Safety Information
This document is in PDF format on the Lenovo Documentation CD. It contains translated caution and
danger statements. Each caution and danger statement that appears in the documentation has a number
that you can use to locate the corresponding statement in your language in the Safety Information
document.
• Safety Information Labels
This document provides the Simplified Chinese, Mongolian, Tibetan, Uygur, and Zhuang translated
versions of the product safety labels.
• Warranty Information
This document is in printed format and comes with the server. It contains warranty terms and a pointer to
the Lenovo Statement of Limited Warranty on the Lenovo website.

Depending on the server model, additional documentation might be included on the Lenovo Documentation
CD.

The ToolsCenter for System x and BladeCenter is an online information center that contains information
about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The
ToolsCenter for System x and BladeCenter is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/.

The server might have features that are not described in the documentation that you received with the
server. The documentation might be updated occasionally to include information about those features, or
technical updates might be available to provide additional information that is not included in the server
documentation. These updates are available from the Lenovo website. To check for updates, go to
http://www.lenovo.com/support.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual Safety Information
document, which is on the Lenovo System x Documentation CD. Each statement is numbered for reference
to the corresponding statement in your language in the Safety Information document.

The following notices and statements are used in this document:

• Note: These notices provide important tips, guidance, or advice.

• Important: These notices provide information or advice that might help you avoid inconvenient or
problem situations.
• Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is
placed just before the instruction or situation in which damage might occur.

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 5

• Caution: These statements indicate situations that can be potentially hazardous to you. A caution
statement is placed just before the description of a potentially hazardous procedure step or situation.
• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous
to you. A danger statement is placed just before the description of a potentially lethal or extremely
hazardous procedure step or situation.

Server features and specifications

Use this information for an overview of the server features and specifications.

The following information is a summary of the features and specifications of the server. Depending on the
model, some features might not be available, or some specifications might not apply.

Microprocessor (depending on the model):

• Supports up to two multi-core microprocessors (one installed)
• Level-3 cache
• Two QuickPath Interconnect (QPI) links speed up to 8.0 GT per second

Notes:
• Use the Setup utility to determine the type and speed of the microprocessors in the server
• For a list of supported microprocessors, see http://www.lenovo.com/ serverproven/.
Memory:
• Minimum: 2 GB
• Maximum: 768 GB
– 64 GB using unbuffered DIMMs (UDIMMs)
– 384 GB using registered DIMMs (RDIMMs)
– 768 GB using load reduction DIMMs (LRDIMMs)
• Type:
– PC3-8500 (DDR3-1066), PC3-10600 (DDR3-1333), PC3-12800 (DDR3-1600), or PC3-14900
(DDR3-1866)
– Single-rank, dual-rank, or quad-rank
– Unbuffered DIMM (UDIMM), registered DIMM (RDIMM), or load reduced DIMM (LRDIMM)
• Slots: 24 dual inline
• Supports (depending on the model):
– 4 GB UDIMM
– 2 GB, 4 GB, 8 GB, and 16 GB RDIMMs
– 32 GB LRDIMM
Integrated functions:
• Integrated Management Module II (IMM2), which consolidates multiple management functions in a
single chip.
• Intel I350AM4 Quad Port Gigabit Ethernet controller with Wake on LAN support
• Universal Serial Bus (USB) ports
– Front (optional): two ports (supported when the video and USB breakout cable is installed)
– Rear: four ports
– Internal: one port for Hypervisor USB key

6 Lenovo System x3650 M4 HD Installation and Service Guide

 • Six network ports (four 1 Gb Ethernet ports on the system board and two additional ports when the
optional dual-port network adapter is installed)
• One System Management RJ-45 on the rear to connect to a systems management network. This
system management connector is dedicated to the IMM2 functions.
• One serial port
• Two VGA ports. One is on the rear, the other one is optional when the video and USB breakout
cable is installed
• Light path diagnostics panel
Drive expansion bays (depending on the model):
• Sixteen 2.5-inch hot-swap SAS/SATA hard disk drive bays
– Add eight 2.5-inch hot-swap SAS/SATA hard disk drive bays (front); two 2.5-inch hot-swap
SAS/SATA hard disk drive bays (rear)
– Add sixteen 1.8-inch solid state drive bays

Attention: As a general consideration, do not mix standard 512-byte and advanced 4-KB format drives
in the same RAID array because it might lead to potential performance issues.
PCI expansion slots (depending on your model):

PCI riser-card assembly 1

• Type 1
– Slot 1: PCI Express 3.0 x8 (full-height, full-length)
– Slot 2: PCI Express 3.0 x8 (full-height, half-length)
– Slot 3: PCI Express 3.0 x8 (full-height, half-length)
• Type 2
– Slot 1: PCI Express 3.0 x16 (full-height, full-length)
– Slot 2: PCI Express 3.0 x8 (full-height, half-length)
– Slot 3 (not available)
• Type 3
– Slot 1: PCI-X (full-height, full-length)
– Slot 2: PCI-X (full-height, half-length)
– Slot 3: PCI Express 3.0 x16 (full-height, half-length)
• Type 4
– Slot 1 (not available)
– Slot 2: PCI Express 3.0 x16 (full-height, half-length)
– Slot 3: PCI Express 3.0 x8 (full-height, half-length)
PCI riser-card assembly 2
• Type 1
– Slot 4: PCI Express 3.0 x8 (full-height, full-length)
– Slot 5: PCI Express 3.0 x8 (full-height, full-length)
– Slot 6: PCI Express 3.0 x8 (full-height, half-length)
• Type 2
– Slot 4: PCI Express 3.0 x16 (full-height, full-length)
– Slot 5: PCI Express 3.0 x8 (full-height, full-length)
– Slot 6 (not available)
• Type 3
– Slot 4: PCI-X (full-height, full-length)
– Slot 5: PCI-X (full-height, full-length)
– Slot 6: PCI Express 3.0 x16 (full-height, half-length)
• Type 4
– Slot 4 (not available)
– Slot 5: PCI Express 3.0 x16 (full-height, full-length)
– Slot 6: PCI Express 3.0 x8 (full-height, half-length)

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 7

Power supply:
• Up to two hot-swap power supplies for redundancy support
– 550-watt ac
– 750-watt ac
– 750-watt dc
– 900-watt ac

Notes:
• Power supplies in the server must be with the same power rating or wattage.
Hot-swap fans:

The server supports 4 hot-swap fans.

RAID controllers (depending on the model):

Supported on-board RAID controllers:

• ServeRAID M5210e
Integrated functions:
• Integrated Management Module II (IMM2), which consolidates multiple management functions in a
single chip.
• Intel I350AM4 Quad Port Gigabit Ethernet controller with Wake on LAN support
• Universal Serial Bus (USB) ports
– Front (optional): two ports (supported when the video and USB breakout cable is installed)
– Rear: four ports
– Internal: one port for Hypervisor USB key
• Six network ports (four 1 Gb Ethernet ports on the system board and two additional ports when the
optional dual-port network adapter is installed)
• One System Management RJ-45 on the rear to connect to a systems management network. This
system management connector is dedicated to the IMM2 functions.
• One serial port
• Two VGA ports. One is on the rear, the other one is optional when the video and USB breakout
cable is installed
• Light path diagnostics panel
Video controller (integrated into the IMM2):
• Matrox G200eR core (two analog ports: one front and one rear that can be connected at the same
time)

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

– SVGA compatible video controller
– DDR3 528 MHz SDRAM video memory controller
– Avocent Digital Video Compression
– 16 MB of video memory (not expandable)
Size (2U):
• Height: 86.5 mm (3.406 in.)
• Depth: EIA flange to rear - 714 mm (28.110 in.), Overall - 746 mm (29.370 in.)
• Width: With top cover - 445 mm (17.520 in.), With front bezel - 482.0 mm (18.976 in.)
• Weight: approximately 25 kg (55 lb) to 30 kg (65 lb) depending upon configuration
Acoustical noise emissions:
• Sound power, idling: 6.3 bels maximum
• Sound power, operating: 7.0 bels maximum

8 Lenovo System x3650 M4 HD Installation and Service Guide

Environment:

Server on
• Maximum altitude: 3,050 m (10,000 ft), 5°C to 28°C (41°F to 82°F)

Attention:
– Design to ASHRAE Class A3, Temperature: 36°C - 40°C (96.8°F - 104°F) with relaxed support:
– Support cloud like workload with no performance degradation acceptable (Turbo-Off).
– Under no circumstance, can any combination of worst case workload and configuration result
in system shutdown or design exposure at 40°C.
– The worst case workload (such as Linpack, Turbo-On) may have performance degradation.
• Temperature:
– 5°C to 40°C (41°F to 104°F)
– Altitude: 0 to 950 m (3,117 ft); decrease the maximum system temperature by 1°C for every
175-m increase in altitude.
• Humidity:
– Non-condensing: -12°C dew point (10.4°F)
– Relative humidity: 8% to 85%
• Maximum dew point: 24°C (75°F)
• Maximum rate of temperature change:
– Hard disk drives: 20°C/hr (68°F/hr)
Environment:

Server off:
• Temperature: 5°C to 45°C (41°F to 113°F)
• Relative humidity: 8% to 85%
• Maximum dew point: 27°C (80.6°F)

Storage (non-operating):
• Temperature: 1°C to 60°C (33.8°F to 140.0°F)
• Maximum altitude: 3,050 m (10,000 ft)
• Relative humidity: 5% to 80%
• Maximum dew point: 29°C (84.2°F)

Shipment (non-operating):
• Temperature: -40°C to 60°C (-40°F to 140.0°F)
• Maximum altitude: 10,700 m (35,105 ft)
• Relative humidity: 5% to 100%
• Maximum dew point: 29°C (84.2°F)

Particulate contamination: airborne particulates and reactive gases acting alone or in combination
with other environmental factors such as humidity or temperature might pose a risk to the server. For
information about the limits for particulates and gases, see “Particulate contamination” on page 1141.
Heat output:

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 9

 Approximate heat output:
• Minimum configuration: 419.68 Btu per hour (AC 123 watts)
• Maximum configuration: 4053 Btu per hour (AC 1188 watts)
Electrical input:
• Sine-wave input (50 - 60 Hz) required
• Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
• Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
• Input kilovolt-amperes (kVA), approximately:
– Minimum: 0.14 kVA
– Maximum: 1.201 kVA

Notes:
1. Power consumption and heat output vary depending on the number and type of optional features
installed and the power-management optional features in use.
2. The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random
sample of machines. All measurements are made in accordance with ISO 7779 and reported in
conformance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average
values stated because of room reflections and other nearby noise sources. The noise emission level
stated in the declared (upper limit) sound-power level, in bels, for a random sample of system.

Table 1. Power supply configurations

One or two Two Two
550-watt One 750-watt power 750-watt One 900-watt power 900-watt
power supply power supply power
supplies supplies supplies
Video Not Not Quadro Two Quadro Not Quadro Two Quadro
adapters supported supported K600 or K600 or supported K600 or K600 or
K2000 K2000 K2000 K2000
Microprocessor Support up Support up
to 95-watt to 115-watt
Maximum 8 16 for 16 for 16 24 24
amount of UDIMM and UDIMM and
DIMMs (LRDIMM RDIMM RDIMM (LRDIMM (LRDIMM (LRDIMM
not not not not
supported) 8 for 8 for supported) supported) supported)
LRDIMM LRDIMM
Maximum 2 1 1 1 3 1 2
amount of PCI
adapters
Maximum 16 26 26 26 26 26 16
amount of
2.5-inch HDDs
Notes:
1. If you install two Quadro K600 or K2000 video adapters, you must install two power supplies (750-watt or
900-watt).
2. Power supplies in the server must be with the same power rating or wattage.
3. You may use the Power Configurator utility to determine current system power consumption. For more information
and to download the utility, go to http://www.ibm.com/systems/ bladecenter/resources/ powerconfig.html.

10 Lenovo System x3650 M4 HD Installation and Service Guide

Table 2. Specific GPUs supported environment
System with no GPU System with one K2000 System with two K2000
Microprocessor E5-2637V2, E5-2643V2, E5-2637V2, E5-2643V2, E5-2637V2, E5-2643V2,
E5-2667V2 E5-2667V2 E5-2667V2
Temperature 5°C to 30°C (41°F to 85°F) 5°C to 30°C (41°F to 85°F) 5°C to 25°C (41°F to 77°F)
Altitude 0 to 304.8m (0 to 1,000 ft) 0 to 304.8m (0 to 1,000 ft) 0 to 304.8m (0 to 1,000 ft)
Notes:
1. Ambient temperature reaches up to 35°C for systems installed with GPUs that are not listed in the table.

EU Regulation 617/2013 Technical Documentation:

International Business Machines Corporation
New Orchard Road
Armonk, New York 10504
http://www.ibm.com/customersupport/

For more information on the energy efficiency program, go to

http://www.ibm.com/systems/x/hardware/energy-star/index.html
Product Type:
Computer server
Year first manufactured:
2013
Internal/external power supply efficiency:
• http://www.plugloadsolutions.com/psu_reports/IBM_FSA011_550W_SO-301_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_7001676-XXXX_550W_SO-458_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_7001605-XXXX_750W_SO-258_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/SO-299_IBM_DPS-750AB-1_750W_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_DPS-750AB-14%20A_750W_SO-527_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_7001606-XXXX_900W_SO-273_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_DPS-900CB%20A_900W_SO-440_Report.pdf
Maximum power (watts):
See Power supply.
Idle state power (watts):
272
Sleep mode power (watts):
Not applicable for servers.
Off mode power (watts):
16
Noise levels (the declared A-weighed sound power level of the computer):
See Acoustical noise emissions.
Test voltage and frequency:
230V / 50 Hz or 60 Hz
Total harmonic distortion of the electricity supply system:

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 11

 The maximum harmonic content of the input voltage waveform will be equal or less than 2%. The
qualification is compliant with EN 61000-3-2.
Information and documentation on the instrumentation set-up and circuits used for electrical testing:
ENERGY STAR Test Method for Computer Servers; ECOVA Generalized Test Protocol for Calculating
the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies.
Measurement methodology used to determine information in this document:
ENERGY STAR Servers Version 2.0 Program Requirements; ECOVA Generalized Test Protocol for
Calculating the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies.

What your server offers

This section introduces features and technologies the server uses and provides.

• Active Energy Manager

The Active Energy Manager solution is an Systems Director plug-in that measures and reports server
power consumption as it occurs. This enables you to monitor power consumption in correlation to
specific software application programs and hardware configurations. You can obtain the measurement
values through the systems-management interface and view them, using Systems Director. For more
information, including the required levels of Systems Director and Active Energy Manager, see the
Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/index.jsp?
topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html or see
http://www.ibm.com/systems/management/director/downloads.html.
• Dynamic System Analysis (DSA)
The server comes with the Dynamic System Analysis (DSA) Preboot diagnostic program. DSA collects
and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of
diagnostic tests of the major components of the server. DSA creates a DSA log, which is a chronologically
ordered merge of the system-event log (as the IPMI event log), the integrated management module (IMM)
event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file
to Lenovo Support or view the information as a text file or HTML file.
Two editions of Dynamic System Analysis are available: DSA Portable and DSA Preboot. For more
information about both editions, see “DSA editions” on page 138.
• Features on Demand
If a Features on Demand feature is integrated in the server or in an optional device that is installed in the
server, you can purchase an activation key to activate the feature. For information about Features on
Demand, see https://fod.lenovo.com/lkms.
• LenovoServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD, which you can download from the web, provides programs to
help you set up the server and install a Windows operating system. The ServerGuide program detects
installed optional hardware devices and provides the correct configuration programs and device drivers.
For more information about the ServerGuide Setup and Installation CD, see “Using the ServerGuide
Setup and Installation CD” on page 102.
• Systems Director
Systems Director is a platform-management foundation that streamlines the way you manage physical
and virtual systems in a heterogeneous environment. By using industry standards, Systems Director
supports multiple operating systems and virtualization technologies. For more information, see the
Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/index.jsp?
topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html and “Systems Director” on page 16.
• Lenovo XClarity Administrator

12 Lenovo System x3650 M4 HD Installation and Service Guide

 Lenovo XClarity Administrator is a centralized resource-management solution that enables administrators
to deploy infrastructure faster and with less effort. The solution seamlessly integrates into System x,
ThinkServer, and NeXtScale servers, as well as the Flex System converged infrastructure platform.
Lenovo XClarity Administrator provides the following features:
– Intuitive graphical user interface
– Automated discovery and inventory
– Firmware updates and compliance
– Configuration patterns
– Bare metal deployment
– Security management
– Upward integration
– Representational state transfer (REST) application programming interfaces and Windows PowerShell
– Simple network management protocol (SNMP), system log, and e-mail forwarding
For more information, see “Using Lenovo XClarity Administrator” on page 115.
• The Integrated management module II (IMM2) combines service processor functions, video controller,
and remote presence and blue-screen capture features in a single chip. The IMM provides advanced
service-processor control, monitoring, and alerting function. If an environmental condition exceeds
a threshold or if a system component fails, the IMM lights LEDs to help you diagnose the problem,
records the error in the IMM event log, and alerts you to the problem. Optionally, the IMM also provides a
virtual presence capability for remote server management capabilities. The IMM provides remote server
management through the following industry-standard interfaces:
– Intelligent Platform Management Interface (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3.0
– Common Information Model (CIM)
– Web browser
Some of the features that are unique to the IMM are enhanced performance, higher-resolution remote
video, expanded security options, and Feature on Demand enablement for hardware and firmware options.
For additional information, see “Using the integrated management module” on page 110 and
the Integrated Management Module II User’s Guide at http://publib.boulder.ibm.com/infocenter/
systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html.
• Integrated network support
The server comes with an integrated dual-port Intel Gigabit Ethernet controller, which supports connection
to a 10 Mbps, 100 Mbps, or 1000 Mbps network. For more information, see “Configuring the Ethernet
controller” on page 114.
• Integrated Trusted Platform Module (TPM)
This integrated security chip performs cryptographic functions and stores private and public secure keys.
It provides the hardware support for the Trusted Computing Group (TCG) specification. You can download
the software to support the TCG specification, when the software is available. You can enable TPM
support through the Setup utility under the System Security menu option.
• Large data-storage capacity and hot-swap capability
The hot-swap server models support a maximum of twenty-six 2.5-inch hot-swap Serial Attached SCSI
(SAS) hard disk drives or Serial ATA (SATA) hard disk drives or sixteen 1.8-inch solid-state drives.
With the hot-swap feature, you can add, remove, or replace hard disk drives without turning off the server.
• Large system-memory capacity

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 13

 The server can support up to 768 GB of system memory. The server provides 24 dual inline memory
module (DIMM) connectors. The server memory controller supports error correcting code (ECC) for
PC3-8500 (DDR3-1066), PC3-10600 (DDR3-1333), PC3-12800 (DDR3-1600), or PC3-14900 (DDR3-1866),
DDR3 (third-generation double-data-rate), synchronous dynamic random access memory (SDRAM)
DIMMs.
• Light path diagnostics
Light path diagnostics provides LEDs to help you diagnose problems. For more information about light
path diagnostics and the LEDs, see “Light path diagnostics” on page 129.
• Mobile access to Lenovo Service Information website
The server provides a QR code on the system service label, which is on the cover of the server, that you
can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo
Service Information website. The Lenovo Service Information website provides additional information for
parts installation and replacement videos, and error codes for server support. For the QR code, see QR
code information on page Chapter 1 “The Lenovo System x3650 M4 HD Type 5460 server” on page 1.
• Multi-core processing
The server supports up to two multi-core microprocessors. The server comes with a minimum of one
microprocessor.
• PCI adapter capabilities
The server has two PCI interface slots (one supports low-profile cards, and one supports half-length,
full-height cards). Slot 2 can support PCI Express or PCI-X adapters through an optional PCI riser card.
See “Server features and specifications” on page 6 for detailed information.
• Redundant connection
The addition of the optional Ethernet adapter provides failover capability to a redundant Ethernet
connection with the applicable application installed. If a problem occurs with the primary Ethernet
connection and the optional Ethernet adapter is installed on the server, all Ethernet traffic that is
associated with the primary connection is automatically switched to the optional redundant Ethernet
adapter connection. If the applicable device drivers are installed, this switching occurs without data loss
and without user intervention.
• Redundant cooling and optional power capabilities
The server supports a maximum of two 550-watt, 750-watt, or 900-watt hot-swap power supplies
and four dual-motor hot-swap fans, which provide redundancy and hot-swap capability for a typical
configuration. The redundant cooling by the fans in the server enables continued operation if one of the
fans fails. The server comes with the minimum of one 550-watt, 750-watt, or 900-watt hot-swap power
supply and three fans.
You must install the fourth fan when you install the second microprocessor in the server. You can order
the second optional power supply for power redundancy.

Note: You cannot mix different wattages of power supplies in the server.
• ServeRAID support
The ServeRAID adapter provides hardware redundant array of independent disks (RAID) support to
create configurations. The standard RAID adapter provides RAID levels 0, 1, and 10. An optional RAID
adapter is available for purchase.
• Systems-management capabilities
The server comes with an integrated management module II (IMM2). When the IMM is used with the
systems-management software that comes with the server, you can manage the functions of the server
locally and remotely. The IMM also provides system monitoring, event recording, and network alert
capability. The systems-management connector on the rear of the server is dedicated to the IMM. The
dedicated systems-management connector provides additional security by physically separating the

14 Lenovo System x3650 M4 HD Installation and Service Guide

 management network traffic from the production network. You can use the Setup utility to configure the
server to use a dedicated systems-management network or a shared network.
• UEFI-compliant server firmware
Lenovo System x Server Firmware (server firmware) offers several features, including Unified Extensible
Firmware Interface (UEFI) 2.1 compliance; Active Energy Manager technology; enhanced reliability,
availability, and serviceability (RAS) capabilities; and basic input/output system (BIOS) compatibility
support. UEFI replaces the BIOS and defines a standard interface between the operating system,
platform firmware, and external devices. UEFI-compliant System x servers are capable of booting
UEFI-compliant operating systems, BIOS-based operating systems, and BIOS-based adapters as well
as UEFI-compliant adapters.

Note: The server does not support DOS (Disk Operating System).
• VMware ESXi embedded hypervisor
An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase.
Hypervisor is virtualization software that enables multiple operating systems to run on a host system
at the same time. The USB embedded hypervisor flash device can be installed in the internal USB
connector. For more information about using the embedded hypervisor, see “Using the embedded
hypervisor” on page 113.

Reliability, availability, and serviceability

Three important computer design features are reliability, availability, and serviceability (RAS). The RAS
features help to ensure the integrity of the data that is stored in the server, the availability of the server when
you need it, and the ease with which you can diagnose and correct problems.

Your server has the following RAS features:

• 3-year parts and 3-year labor limited warranty (Machine Type 5460)
• 24-hour support center
• Automatic error retry and recovery
• Automatic restart on nonmaskable interrupt (NMI)
• Automatic restart after a power failure
• Backup basic input/output system switching under the control of the integrated management module
(IMM)
• Built-in monitoring for fan, power, temperature, voltage, and power-supply redundancy
• Cable-presence detection on most connectors
• Chipkill memory protection
• Double-device data correction (DDDC) for x4 DRAM technology DIMMs (available on 16 GB DIMMs only).
Ensures that data is available on a single x4 DRAM DIMM after a hard failure of up to two DRAM DIMMs.
One x4 DRAM DIMM in each rank is reserved as a space device.
• Diagnostic support for ServeRAID and Ethernet adapters
• Error codes and messages
• Error correcting code (ECC) L3 cache and system memory
• Full Array Memory Mirroring (FAMM) redundancy
• Hot-swap cooling fans with speed-sensing capability
• Hot-swap hard disk drives
• Information and light path diagnostics LED panels
• Integrated Management Module (IMM)
• Light path diagnostics LEDs for memory DIMMs, microprocessors, hard disk drives, solid state drives,
power supplies, and fans
• Memory mirroring and memory sparing support
• Memory error correcting code and parity test
• Memory down sizing (non-mirrored memory). After a restart of the server after the memory controller
detected a non-mirrored uncorrectable error and the memory controller cannot recover operationally,

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 15

 the IMM logs the uncorrectable error and informs POST. POST logically maps out the memory with the
uncorrectable error, and the server restarts with the remaining installed memory.
• Menu-driven setup, system configuration, and redundant array of independent disks (RAID) configuration
programs
• Microprocessor built-in self-test (BIST), internal error signal monitoring, internal thermal trip signal
monitoring, configuration checking, and microprocessor and voltage regulator module failure identification
through light path diagnostics
• Nonmaskable interrupt (NMI) button
• Parity checking on the small computer system interface (SCSI) bus and PCI-E and PCI/PCI-X buses
• Power management: Compliance with Advanced Configuration and Power Interface (ACPI)
• Power-on self-test (POST)
• Predictive Failure Analysis (PFA) alerts on memory, microprocessors, SAS/SATA hard disk drives or
solid state drives, fans, power supplies, and VRM
• Redundant Ethernet capabilities with failover support
• Redundant hot-swap power supplies and redundant hot-swap fans
• Redundant network interface card (NIC) support
• Remind button to temporarily turn off the system-error LED
• Remote system problem-determination support
• ROM-based diagnostics
• ROM checksums
• Serial Presence Detection (SPD) on memory, VPD on system board, power supply, and hard disk drive or
solid state drive backplanes, microprocessor and memory expansion tray, and Ethernet cards
• Single-DIMM isolation of excessive correctable error or multi-bit error by the Unified Extensible Firmware
Interface (UEFI)
• Solid state drives
• Standby voltage for system-management features and monitoring
• Startup (boot) from LAN through remote initial program load (RIPL) or dynamic host configuration
protocol/boot protocol (DHCP/BOOTP)
• System auto-configuring from the configuration menu
• System-error logging (POST and IMM)
• Systems-management monitoring through the Inter-Integrated Circuit (IC) protocol bus
• Uncorrectable error (UE) detection
• Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics, IMM firmware, and
read-only memory (ROM) resident code, locally or over the LAN
• Vital product data (VPD) on microprocessors, system board, power supplies, and SAS/SATA (hot-swap
hard disk drive or solid state drive) backplane
• Wake on LAN capability

Systems Director
Systems Director is a platform-management foundation that streamlines the way you manage physical
and virtual systems supports multiple operating systems and virtualization technologies in Lenovo and
non-Lenovo x86 platforms.

Through a single user interface, Systems Director provides consistent views for viewing managed systems,
determining how these systems relate to one other, and identifying their statuses, helping to correlate
technical resources with business needs. A set of common tasks that are included with Systems Director
provides many of the core capabilities that are required for basic management, which means instant
out-of-the-box business value. The common tasks include the following items:
• Discovery
• Inventory
• Configuration
• System health

16 Lenovo System x3650 M4 HD Installation and Service Guide

• Monitoring
• Updates
• Event notification
• Automation for managed systems

The Systems Director Web and command-line interfaces provide a consistent interface that is focused
on driving these common tasks and capabilities:
• Discovering, navigating, and visualizing systems on the network with the detailed inventory and
relationships to the other network resources
• Notifying users of problems that occur on systems and the ability to isolate the sources of the problems
• Notifying users when systems need updates and distributing and installing updates on a schedule
• Analyzing real-time data for systems and setting critical thresholds that notify the administrator of
emerging problems
• Configuring settings of a single system and creating a configuration plan that can apply those settings to
multiple systems
• Updating installed plug-ins to add new features and functions to the base capabilities
• Managing the life cycles of virtual resources

For more information about Systems Director, see the documentation on

the Systems Director DVD that comes with the server, the Systems Director
Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/index.jsp?
topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html, and the Systems Management website at
http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of Systems Management and
Systems Director.

Server controls, LEDs, and power

This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.

For the locations of other LEDs on the system board, see “System-board LEDs” on page 31.

Front view
The following illustrations show the controls, LEDs, and connectors on the front of your server model.

Controls, LEDs, and connectors on your server model.

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 17

 Hard disk drive
activity LED (green)
Hard disk drive
status LED (yellow)
Operator Video and USB
Tag information panel breakout connector

Rack Rack
release 2.5-inch hard disk drive bays release
latch latch

Figure 6. Front view: 2.5-inch hard-disk-drive bay model

Hard disk drive

activity LED (green)

Hard disk drive Hard disk drive

activity LED (green) 0000
status LED (yellow)

Hard disk drive

0000

Operator 0000

Video and USB

status LED (yellow) information panel breakout connector

00000 00000

00000 00000

00000 00000

00000 00000

Rack Rack
release 2.5-inch hard disk 1.8-inch solid state release
latch drive bays drive bays latch

Figure 7. Front view: 2.5-inch hard-disk-drive bay and 1.8-inch solid-state-drive bay model

• Rack release latches: Press the latches on each front side of the server to remove the server from the
rack.
• Hard disk drive activity LEDs: This LED is used on hot-swap hard disk drives. Each hot-swap hard disk
drive has an activity LED, and when this LED is flashing, it indicates that the drive is in use.
• Hard disk drive status LEDs: This LED is used on hot-swap hard disk drives. When this LED is lit, it
indicates that the drive has failed. If an optional ServeRAID controller is installed in the server, when this
LED is flashing slowly (one flash per second), it indicates that the drive is being rebuilt. When the LED is
flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.
• Operator information panel: This panel contains controls and LEDs that provide information about the
status of the server. For information about the controls and LEDs on the operator information panel, see
“Operator information panel” on page 19.
• Tag: Pull the tag forward to access the tag.
• Video and USB breakout connector: Connect the video and USB breakout cable to this connector (see
“Video and USB breakout cable” on page 19 for more information).
• Video connector (optional): Connect a monitor to this connector. The video connectors on the front and
rear of the server can be used simultaneously.

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

18 Lenovo System x3650 M4 HD Installation and Service Guide

• USB connectors (optional): Connect a USB device, such as a USB mouse or keyboard to any of these
connectors.

Video and USB breakout cable

Use this information for details about the video and USB breakout cable.

Use the video and USB breakout cable to connect external I/O devices to the server. The video and USB
breakout cable connects through the video and USB breakout connector (see “Front view” on page 17). The
video and USB breakout cable has connectors for a display device (video) and two USB connectors for
a USB keyboard and mouse.

The following illustration shows the connectors and components on the video and USB breakout cable.

USB ports (2)

Captive screws

To video and USB connector

Video connector (blue)

Figure 8. Video and USB breakout cable

Operator information panel

The following illustration shows the controls and LEDs on the operator information panel.

Power-control button/
power-on LED

Ethernet activity LEDs Reset button

1 2 3 4

Ethernet icon Locator button/ Check log LED System-error LED

locator LED

Figure 9. Operator information panel

• Power-control button and power-on LED: Press this button to turn the server on and off manually.
The states of the power-on LED are as follows:
Off: Power is not present or the power supply, or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not ready to be turned on. The
power-control button is disabled. This will last approximately 5 to 10 seconds.

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 19

 Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can
press the power-control button to turn on the server.
Lit: The server is turned on.
• Ethernet activity LEDs: When any of these LEDs is lit, they indicate that the server is transmitting to
or receiving signals from the Ethernet LAN that is connected to the Ethernet port that corresponds
to that LED.
• System-locator button/LED: Use this blue LED to visually locate the server among other servers. A
system-locator LED is also on the rear of the server. This LED is used as a presence detection button as
well. You can use Systems Director or IMM web interface to light this LED remotely. This LED is controlled
by the IMM. The locator button is pressed to visually locate the server among the others servers.
• Check log LED: When this yellow LED is lit, it indicates that a system error has occurred. Check the
event log for additional information. See “Event logs” on page 135 for more information about event logs.
• System-error LED: When this yellow LED is lit, it indicates that a system error has occurred. A
system-error LED is also on the rear of the server. An LED on the light path diagnostics panel on
the operator information panel or on the system board is also lit to help isolate the error. This LED is
controlled by the IMM.

Notes:
1. Depending on the type of operator information panel installed in your server, the Reset button is on
the operator information panel or the light path diagnostics panel.
2. You do not have to pull out the operator information panel to obtain more information if there's no
release latch existed in your server model.

Rear view
The following illustration shows the connectors on the rear of the server.

Shared system
management
Network connectors
Drive bay 24 Drive bay 25 (with optional adapter) Power supply 2

000
00

000

0000000

000
00

000

000
000

000

0000000

000
000

000

0000000 0000000

00
000
000

000

00
00

000

00

Ethernet Dedicated system Video Serial USB Power supply 1

connectors management connectors

Figure 10. Rear view

• NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to
blue screen the server and take a memory dump (use this button only when directed by the Lenovo
service support). You might have to use a pen or the end of a straightened paper clip to press the button.
The NMI button is in the lower left-hand corner on the rear of the server.
• Power connector: Connect the power cord to this connector.

Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace it
immediately.

20 Lenovo System x3650 M4 HD Installation and Service Guide

• Video connector: Connect a monitor to this connector. The video connectors on the front and rear of
the server can be used simultaneously.

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

• Serial connector: Connect a 9-pin serial device to this connector. The serial port is shared with the
integrated management module II (IMM2). The IMM2 can take control of the shared serial port to redirect
serial traffic, using Serial over LAN (SOL).
• USB connectors: Connect a USB device, such as a USB mouse or keyboard to any of these connectors.
• Systems-management Ethernet connector: Use this connector to connect the server to a network for
full systems-management information control. This connector is used only by the integrated management
module II (IMM2). A dedicated management network provides additional security by physically separating
the management network traffic from the production network. You can use the Setup utility to configure
the server to use a dedicated systems management network or a shared network.
• Ethernet connectors: Use either of these connectors to connect the server to a network. When you
enable shared Ethernet for IMM2 in the Setup utility, you can access the IMM2 using either the Ethernet 1
or the system-management Ethernet (default) connector. See Using the Setup utility for more information.

The following illustration shows the LEDs on the rear of the server.

Hard disk drive Hard disk drive

activity LED (green) status LED (yellow)

AC power
LED (green)

DC power
000
00

000

0000000

000
00

000

000
000

0000000
000

LED (green)
000
000

000

Power-supply
0000000 0000000

00
000
000

000

error LED (yellow)

00
00

000

Ethernet Ethernet Power-on System-error

link LED activity LED LED (green) LED (yellow)
Locator LED (blue)

Figure 11. Rear view LEDs

The following illustration shows the LEDs on a dc power supply.

Figure 12. DC power supply LEDs

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 21

• Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is transmitting to or
receiving signals from the Ethernet LAN that is connected to the Ethernet port.
• Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active link connection on the
10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet port.
• AC power LED: Each hot-swap ac power supply has an ac power LED. When the ac power LED is lit, it
indicates that sufficient power is coming into the power supply through the power cord. During typical
operation, the ac power LED is lit. For any other combination of LEDs, see “AC power-supply LEDs” on
page 131.
• DC power LED: Each hot-swap ac power supply has a dc power LED. When the dc power LED is lit, it
indicates that the power supply is supplying adequate dc power to the system. During typical operation,
both the ac and dc power LEDs are lit. For any other combination of LEDs, see “AC power-supply
LEDs” on page 131.
• IN OK power LED: Each hot-swap dc power supply has an IN OK power LED. When the IN OK power
LED is lit, it indicates that sufficient power is coming into the power supply through the power cord.
During typical operation, both the IN OK and OUT OK power LEDs are lit. For any other combination of
LEDs, see “DC power-supply LEDs” on page 133.
• OUT OK power LED: Each hot-swap dc power supply has an OUT OK power LED. When the OUT
OK power LED is lit, it indicates that the power supply is supplying adequate dc power to the system.
During typical operation, both the IN OK and OUT OK power LEDs are lit. For any other combination of
LEDs, see “DC power-supply LEDs” on page 133.
• Power-supply error LED: When the power-supply error LED is lit, it indicates that the power supply
has failed.

Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace
the power supply immediately.
• Power-on LED: When this LED is lit and not flashing, it indicates that the server is turned on. The states
of the power-on LED are as follows:
Off: Power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not ready to be turned on. The
power-control button is disabled. This will last approximately 5 to 10 seconds.
Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can
press the power-control button to turn on the server.
Lit: The server is turned on.
• System-locator LED: Use this LED to visually locate the server among other servers. You can use
Systems Director or IMM2 web interface to light this LED remotely.
• System-error LED: When this LED is lit, it indicates that a system error has occurred. An LED on the light
path diagnostics panel is also lit to help isolate the error.

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not
run, and all core logic except for the integrated management module II (IMM2) is shut down; however, the
server can respond to requests from IMM2, such as a remote request to turn on the server.

The power-on LED flashes to indicate that the server is connected to an ac power source but is not turned on.

Turning on the server

Use this information for details about turning on the server.

Approximately 5 seconds after the server is connected to power, one or more fans might start running to
provide cooling while the server is connected to power and the power-on button LED will blink quickly.

22 Lenovo System x3650 M4 HD Installation and Service Guide

Approximately 5 to 10 seconds after the server is connected to power, the power-control button becomes
active (the power-on LED will blink slowly), and one or more fans might start running to provide cooling while
the server is connected to power. You can turn on the server by pressing the power-control button.

The server can also be turned on in any of the following ways:

• If a power failure occurs while the server is turned on, the server will restart automatically when power
is restored.
• If your operating system supports the Wake on LAN feature, the Wake on LAN feature can turn on the
server.

Notes:
1. When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various
system resources and is unavailable to the operating system. The amount of memory that is reserved
for system resources depends on the operating system, the configuration of the server, and the
configured PCI options.
2. Ethernet 1 connector supports Wake on LAN feature.
3. When you turn on the server with the graphical adapters installed, the Lenovo logo displays on the
screen after approximately 3 minutes. This is normal operation while the system loads.

Turning off the server

Use this information for details about turning off the server.

When you turn off the server and leave it connected to power, the server can respond to requests to the
service processor, such as a remote request to turn on the server. While the server remains connected to
power, one or more fans might continue to run. To remove all power from the server, you must disconnect it
from the power source.

Some operating systems require an orderly shutdown before you turn off the server. See your
operating-system documentation for information about shutting down the operating system.

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

2
1
The server can be turned off in any of the following ways:
• You can turn off the server from the operating system, if your operating system supports this feature. After
an orderly shutdown of the operating system, the server will turn off automatically.

Chapter 1. The Lenovo System x3650 M4 HD Type 5460 server 23

• You can press the power-control button to start an orderly shutdown of the operating system and turn off
the server, if your operating system supports this feature.
• If the operating system stops functioning, you can press and hold the power-control button for more
than 4 seconds to turn off the server.
• The server can be turned off by Wake on LAN feature with the following limitation:

Note: When you install any PCI adapter, the power cords must be disconnected from the power source
before you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise,
the Wake on LAN feature might not work.
• The integrated management module II (IMM2) can turn off the server as an automatic response to a
critical system failure.

24 Lenovo System x3650 M4 HD Installation and Service Guide

Chapter 2. Installing optional devices
This section provides detailed instructions for installing optional hardware devices in the server.

In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware
and device drivers, and completing the installation, Business Partners must also complete the steps in
“Instructions for Business Partners” on page 25.

Important: To help ensure that the devices that you install work correctly and do not introduce problems,
observe the following precautions:

1. Make sure that the server and the installed firmware levels support the devices that you are installing.
If necessary, update the UEFI and IMM firmware and any other firmware that is stored on the system
board. For information about where firmware is stored in the server, see “Updating the firmware” on page
99. For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
2. Use the best practices to apply current firmware and device-driver updates for the server and
optional devices. To download the “System x Firmware Update Best Practices” document, go
to www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5082923&brandind=5000008.
Additional hints and tips are available from the following sites:
• Lenovo support: http://www.lenovo.com/support
• System x configuration tools: http://shop.lenovo.com/us/ en/systems/server-library/
#comboFilters[category]=.Tools
3. Before you install optional hardware devices, make sure that the server is working correctly. Start the
server and make sure that the operating system starts, if an operating system is installed, or that a
19990305 error code is displayed, indicating that an operating system was not found but the server
is otherwise working correctly. If the server is not working correctly, see “Running the DSA Preboot
diagnostic programs” on page 139 for information about how to run diagnostics.
4. Follow the installation procedures in this chapter and use the correct tools. Incorrectly installed devices
can cause system failure because of damaged pins in sockets or connectors, loose cabling, or loose
components.

Instructions for Business Partners

In addition to the instructions in this section for installing optional hardware devices, updating firmware and
device drivers, and completing the installation, Business Partners must also complete the following steps.

1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and
that no error LEDs are lit, run the Dynamic System Analysis (DSA) stress test. For information about
using DSA, see “Dynamic System Analysis” on page 137.
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and
functions correctly with the newly installed devices.
3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see
“How to send DSA data” on page 1136.
4. To ship the server, repackage it in the original undamaged packing material and observe Lenovo
procedures for shipping.

Support information for Business Partners is available at http://www.ibm.com/partnerworld.

© Copyright Lenovo 2015, 2016 25

Sending DSA data to Lenovo
You can send DSA data to Lenovo with standard upload, standard upload with the system serial number,
secure upload, and secure upload with the system serial number.

Before you send diagnostic data to Lenovo, read the terms of use at http://www.ibm.com/de/support/
ecurep/terms.html.

You can use any of the following methods to send diagnostic data to Lenovo:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw

Server components
The following illustration shows the major components in the server.

The illustrations in this document might differ slightly from your hardware.

26 Lenovo System x3650 M4 HD Installation and Service Guide

 Cover 00000000

00000000

00000000

00000000

00000000

Dual-port network adapter

Air baffle

PCI riser-card assembly

0000

0000

0000

0000

00

0000

00

Flash power module

00

Rear two hard disk drive kit

00000

00000

00000

ServeRAID battery 0

Heat sink

Fan
Microprocessor installation tool

Microprocessor

DIMM
Fan bracket

System board

Hot-swap HDD
backplane
Safety cover
Power-supply filler
panel
Power paddle card
Expander 0

00

00

Power supply

Chassis

4-drive filler 000

panel 000

000

Bezel
2.5-inch hard-disk drive

1.8-inch solid-state drive

1.8-inch SSD backplane
assembly

Figure 13. Server components

Blue on a component indicates touch points, where you can grip the component to remove it from or install
it in the server, open or close a latch, and so on.

Orange on a component or an orange label on or near a component indicates that the component can be
hot-swapped, which means that if the server and operating system support hot-swap capability, you can
remove or install the component while the server is running. (Orange can also indicate touch points on

Chapter 2. Installing optional devices 27

hot-swap components.) See the instructions for removing or installing a specific hot-swap component for
any additional procedures that you might have to perform before you remove or install the component.

System-board internal connectors

The following illustration shows the internal connectors on the system board.

Dual-port
PCI riser network System PCI riser
connector 2 connector battery connector 1

SAS 1
Video graphic adapter
power connector for riser 2 SAS 0

RAID upgrade
USB hypervisor
connector
connector

Power signal connector

(2nd power supply
Operator information
to system board)
panel connector

Power supply connector SAS/SATA backplane

(2nd power supply power connector 2
to system board)

Microprocessor 2

DIMM connectors
Microprocessor 1
SAS/SATA backplane
configuration connector 1

Fan 4

SAS/SATA backplane
power connector 1
Video graphic adapter Fan 3 Fan 2 SAS/SATA Fan 1 Video and USB
power connector for riser 1 backplane breakout connector
configuration
connector 2

Figure 14. System-board internal connectors

System-board external connectors

The following illustration shows the external connectors on the system board.

28 Lenovo System x3650 M4 HD Installation and Service Guide

 Ethernet connectors

System
Serial Video management Ethernet connector/
USB connectors connector connector (dedicated) System management (shared)

Figure 15. System-board external connectors

System-board switches, jumpers, and buttons

The following illustration shows the location of the switches, jumpers, and buttons on the server.

Important:
1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all
power cords and external cables. Review the information in “Safety” on page v, “Installation guidelines”
on page 34, “Handling static-sensitive devices” on page 36, and “Turning off the server” on page 23.
2. Any system-board switch or jumper block that is not shown in the illustrations in this document are
reserved.
3. If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to
access the switches.

Chapter 2. Installing optional devices 29

 off on
1
2
Switch block 3 (SW3) 3
NMI button 4

1 UEFI boot backup

2 jumper (JP7)
3

CMOS clear
3 2 1 jumper (JP1)
1
System TPM physical 2
presence jumper (JP20) 3

Figure 16. System-board switches, jumpers, and buttons

The following table describes the jumpers on the system board.

Table 3. System board jumpers

Jumper number Jumper name Jumper setting
JP1 CMOS clear jumper • Pins 1 and 2: Normal (default).
• Pins 2 and 3: Clears the real-time clock (RTC)
registry.
JP7 UEFI boot backup jumper • Pins 1 and 2: Normal (default). Loads the
primary server firmware ROM page.
• Pins 2 and 3: Loads the secondary (backup)
server firmware ROM page.
JP20 System TPM physical presence • Pins 1 and 2: Normal (default).
jumper • Pins 2 and 3: Indicates a physical presence to
the system TPM.
1. If no jumper is present, the server responds as if the pins are set to the default.
2. Changing the position of the UEFI boot backup jumper (JP7) from pins 1 and 2 to pins 2 and 3 before the server
is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is
turned on. This can cause an unpredictable problem.

30 Lenovo System x3650 M4 HD Installation and Service Guide

The following table describes the functions of the SW3 switch block on the system board.

Table 4. System board SW3 switch block definition

Switch number Default position Description
1 Off Reserved.
2 Off Reserved.
3 Off Reserved.
4 Off Power-on password override. Changing the position of this switch
bypasses the power-on password check the next time the server
is turned on and starts the Setup utility so that you can change
or delete the power-on password. You do not have to move the
switch back to the default position after the power-on password
in overridden.

Changing the position of this switch does not affect the administrator
password check if an administrator password is set.

See “Passwords” on page 107 for additional information about

passwords.

The following table describes the functions of the button on the system board.

Table 5. Button on the server

Button name Function
Force NMI button This button is on the rear of the server. Press this button
to force a nonmaskable interrupt to the microprocessor.
You might have to use a pen or the end of a straightened
paper clip to press the button. You can also use it to force
a blue-screen memory dump (use this button only when
you are directed to do so by Lenovo support).

System-board LEDs
The following illustration shows the light-emitting diodes (LEDs) on the system board.

Chapter 2. Installing optional devices 31

 System error
LED Locator LED Power LED

RTMM heartbeat LED

IMM heartbeat
LED

Standby power
LED

Dual-port network
adapter LED

System battery
error LED

DIMM 19-24
error LEDs DIMM 1-6
(under the latches) error LEDs
(under the latches)

Microprocessor 2 Microprocessor 1
error LED error LED

Fan 4 Fan 3 DIMM 7-18 Fan 2 System board Fan 1

error LED error LED error LEDs error LED error LED error LED
(under the latches)

Figure 17. System-board LEDs

System-board optional-device connectors

The following illustration shows the connectors on the system board for the optional devices.

32 Lenovo System x3650 M4 HD Installation and Service Guide

 Dual-port network
adapter connector
PCI riser connector 1

PCI riser connector 2

Microprocessor 2 Microprocessor 1

DIMMs 19-24 DIMMs 1-6

DIMMs 7-18

Figure 18. System-board optional-device connectors

PCI riser-card adapter connectors

The following illustration shows the connectors on the PCI riser card for user-installable PCI adapters.

PCI riser-card assembly PCI riser-card assembly

(in short position) (in long position)

Adapter Adapter
connectors connectors
000000

0000000

000000

0000000

000000

0000000

00000

000000

00000

0000000

00
00000

00000

Adapter Adapter
0000000

00000

00000

00

Full-length
adapter
bracket Full-length
adapter
bracket

Figure 19. PCI riser-card adapter connectors

Chapter 2. Installing optional devices 33

PCI riser-card assembly LEDs
The following illustration shows the light-emitting diodes (LEDs) on the PCI riser-card assembly.

Note: Error LEDs remain lit only while the server is connected to power.

Upper PCI slot error LED

Center PCI slot error LED

Lower PCI slot error LED 000

000

000

0000000

000

0000000

0000000

0000

0000000

00

0000

0000

00

0000

0000

0000

Figure 20. PCI riser-card assembly LEDs

Installation guidelines
Use this information for installation.

Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the system to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a
hot-swap device.

Before you install optional devices, read the following information:

• Read the safety information in “Safety” on page v, the guidelines in “Working inside the server with the
power on” on page 36, and “Handling static-sensitive devices” on page 36. This information will help
you work safely.
• Make sure that the devices that you are installing are supported. For a list of supported optional devices
for the server, see http://www.lenovo.com/ serverproven/.
• When you install your new server, take the opportunity to download and apply the most recent firmware
updates. This step will help to ensure that any known issues are addressed and that your server is ready
to function at maximum levels of performance. To download firmware updates for your server, go to
http://www.ibm.com/support/ fixcentral.

Some cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
For additional information about tools for updating, managing, and deploying firmware, see the
ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/.
• Before you install optional hardware, make sure that the server is working correctly. Start the server, and
make sure that the operating system starts, if an operating system is installed, or that a 19990305 error
code is displayed, indicating that an operating system was not found but the server is otherwise working

34 Lenovo System x3650 M4 HD Installation and Service Guide

 correctly. If the server is not working correctly, see “Running the DSA Preboot diagnostic programs” on
page 139 for information about how to run diagnostics.
• Observe good housekeeping in the area where you are working. Place removed covers and other parts
in a safe place.
• Do not attempt to lift an object that you think is too heavy for you. If you have to lift a heavy object,
observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy object.
– To avoid straining the muscles in your back, lift by standing or by pushing up with your leg muscles.
• Make sure that you have an adequate number of properly grounded electrical outlets for the server,
monitor, and other devices.
• Back up all important data before you make changes to disk drives.
• Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx screwdriver available.
• To view the error LEDs on the system board and internal components, leave the server connected to
power.
• You do not have to turn off the server to install or replace hot-swap power supplies, hot-swap fans, or
hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform
any steps that involve removing or installing adapter cables and you must disconnect the power source
from the server before you perform any steps that involve removing or installing a riser card.
• Blue on a component indicates touch points, where you can grip the component to remove it from or
install it in the server, open or close a latch, and so on.
• Orange on a component or an orange label on or near a component indicates that the component can be
hot-swapped, which means that if the server and operating system support hot-swap capability, you can
remove or install the component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific hot-swap component for
any additional procedures that you might have to perform before you remove or install the component.
• When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires.

System reliability guidelines

The system reliability guidelines are to ensure proper system cooling.

To help ensure proper system cooling and system reliability, make sure that the following requirements
are met:
• Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield
installed in it.
• Each of the power-supply bays has a power supply or a filler installed in it.
• If the server has redundant power, each of the power-supply bays has a power supply installed in it.
• There is adequate space around the server to allow the server cooling system to work properly. Leave
approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place
objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on
the server. Operating the server for extended periods of time (more than 30 minutes) with the server
cover removed might damage server components.
• You have followed the cabling instructions that come with optional adapters.
• You have replaced a failed fan within 48 hours.
• You have replaced a hot-swap fan within 30 seconds of removal.

Chapter 2. Installing optional devices 35

• You have replaced a hot-swap drive within 2 minutes of removal.
• You have replaced a failed hot-swap power supply within 2 minutes of removal.
• You do not operate the server without the air baffle installed. Operating the server without the air baffle
might cause the microprocessor to overheat.
• Microprocessor socket 2 always contains either a socket cover or a microprocessor and heat sink.
• You have installed the fourth and sixth fans when you installed the second microprocessor option.

Working inside the server with the power on

Guidelines to work inside the server with the power on.

Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.

You might have to have the server turned on while the cover is off, to look at light path diagnostics LEDs or
replace hot swap components. Follow these guidelines when you work inside a server that is turned on:
• Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside
the server; do not wear cuff links while you are working inside the server.
• Do not allow your necktie or scarf to hang inside the server.
• Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.
• Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you
lean over it.
• Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.

Handling static-sensitive devices

Use this information to handle static-sensitive devices.

Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep
static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:
• Limit your movement. Movement can cause static electricity to build up around you.
• The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist
strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system
when working inside the server with the power on.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted metal surface on the
outside of the server for at least 2 seconds. This drains static electricity from the package and from
your body.
• Remove the device from its package and install it directly into the server without setting down the device.
If it is necessary to set down the device, put it back into its static-protective package. Do not place the
device on the server cover or on a metal surface.
• Take additional care when handling devices during cold weather. Heating reduces indoor humidity
and increases static electricity.

36 Lenovo System x3650 M4 HD Installation and Service Guide

Removing the cover
Use this information to remove the cover.

To remove the server cover, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. If the server has been installed in a rack, slide the server out from the rack enclosure.

2 Cover-release
latch
0

1 0

000000000000

000000000000

000000000000

000000000000

000000000000

3
0

000000000000

000000000000

Figure 21. Cover removal

Step 4. Pull up firmly on the blue latch on the top (in the center of the front of the server) of the cover and
slide the cover toward the rear of the server until the cover has disengaged from the chassis.
Step 5. Lift the server cover off the server and set it aside.

Attention: For proper cooling and airflow, replace the server cover before you turn on the server.

Removing a PCI riser-card assembly

Use this information to remove a PIC riser-card assembly.

The server comes with one riser-card assembly (with option to add one more) that each contains two to
three PCI slots. See “Server features and specifications” on page 6 for a list of PCI riser-card assemblies
that you can use with the server.

To remove a PCI riser-card assembly, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables.

Chapter 2. Installing optional devices 37

Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Grasp the assembly at the front tab and rear edge and lift it to remove it from the server. Place the
riser-card assembly on a flat, static-protective surface.

PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

000

0000

0000

Figure 22. PCI riser-card assembly removal

Removing the air baffle

When you work with some optional devices, you must first remove the air baffle to access certain
components or connectors on the system board. The following illustration shows how to remove the air
baffle.

To remove the air baffle, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables
(see “Turning off the server” on page 23).
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Remove PCI riser-card assemblies, if necessary (see “Removing a PCI riser-card assembly” on
page 221).

38 Lenovo System x3650 M4 HD Installation and Service Guide

Step 5. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle
out of the server.

PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

Air baffle
000

0000

0000

Figure 23. Air baffle removal

Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components.

Stretching a PCI riser-card assembly

Use this information to stretch a PCI riser-card assembly.

Note: It is not necessary to capture adaptor card with the full-length adaptor bracket when installing half
length adaptor cards.

If you are installing a full-length adapter in the upper riser-card PCI slot, you must first stretch the PCI
riser-card assembly.

To stretch the riser-card assembly, complete the following steps:

Step 1. Orient the riser-card assembly as shown.

Chapter 2. Installing optional devices 39

 2

Figure 24. PCI riser-card assembly stretchability

Step 2. Rotate the thumbscrew, which is close by the PCI slot end, counterclockwise and lengthen the PCI
riser-card assembly.
Step 3. Fasten the thumbscrew.
Step 4. Return to the adapter-installation instructions (see “Replacing an adapter” on page 228).

Shrinking a PCI riser-card assembly

Use this information to shrink a PCI riser-card assembly.

If you are removing a full-length adapter in the upper riser-card PCI slot and will replace it with a shorter
adapter or no adapter, you must shrink the full-length PCI riser-card assembly.

To shrink the full-length PCI riser-card assembly, complete the following steps:

Step 1. Rotate the thumb screw, which is far from the PCI slot end, counterclockwise and shorten the PCI
riser-card assembly.

Figure 25. PCI riser-card assembly shrink

Step 2. Fasten the thumbscrew.

Step 3. Return to “Replacing an adapter” on page 228 or “Replacing a PCI riser-card assembly” on page
222, as applicable.

40 Lenovo System x3650 M4 HD Installation and Service Guide

Installing drives
The following notes describe the type of hard disk drives that the server supports and other information that
you must consider when you install a hard disk drive.
• Locate the documentation that comes with the drive and follow those instructions in addition to the
instructions in this chapter.
• Make sure that you have all the cables and other equipment that are specified in the documentation that
comes with the drive.
• Select the bay in which you want to install the drive.
• Check the instructions that come with the drive to determine whether you have to set any switches or
jumpers on the drive.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays
and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express
adapter, save the EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot
cover in the event that you later remove the device.
• For a complete list of supported optional devices for the server, see http://www.lenovo.com/
serverproven/.

Drive IDs
The drive ID that is assigned to each drive is printed on the front or rear of the server. The following
illustrations show the locations of the IDs of the drives. The ID numbers and the drive bay numbers are
the same.

2.5-inch hot-swap hard disk drive IDs

The hot-swap-drive ID that is assigned to each drive is printed on the front or rear of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the
drive bay numbers are the same.

Bay 0 Bay 23

Figure 26. Front view: 2.5-inch hot-swap hard disk drive IDs

Bay 24 Bay 25
000
00

000

0000000

000
00

000

000
000

000

0000000

000
000

000

0000000 0000000

00
000
000

000

00
00

000

00

Figure 27. Rear view: 2.5-inch hot-swap hard disk drive IDs

2.5-inch and 1.8-inch hot-swap drive IDs

The hot-swap-drive ID that is assigned to each drive is printed on the front of the server.

Chapter 2. Installing optional devices 41

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the
drive bay numbers are the same.

Bay 0 Bay 15 Bay 16 Bay 31

00000 00000

00000 00000

00000 00000

00000 00000

2.5-inch hard disk 1.8-inch solid state

drive bays 0-15 drive bays 16 - 31

Figure 28. Front view: 2.5-inch and 1.8-inch hot-swap drive IDs

Installing a hot-swap drive

Use this information to install a hot-swap drive.

To install a hot-swap drive, complete the following steps:

Note: If you have only one hard disk drive, you must install it in the bay 0.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the filler panel from the empty drive bay. Keep the filler panel in a safe place.
Step 3. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server; then, remove the drive from the package and place it on a static-protective surface.
Step 4. Install a 2.5-inch hot-swap drive:
a. Make sure that the tray handle is in the open (unlocked) position.
b. Align the drive with the guide rails in the bay.

Latch

Handle

Filler panel handle

Figure 29. 2.5-inch hot-swap hard disk drives installation

c. Gently push the drive into the bay until the drive stops.
d. Rotate the tray handle to the closed (locked) position.
Step 5. Install a 1.8-inch hot-swap drive:
a. Insert the drive into the drive bay with the label side of the drive facing the right side of the
server.

42 Lenovo System x3650 M4 HD Installation and Service Guide

 1.8-inch
hot-swap
hard disk drive
0000

0000

0000

0000

0000

000

000

000

000

Filler

Figure 30. 1.8-inch hot-swap solid state drives installation

b. Push the drive tray into the drive bay and rotate the drive tray handle to the closed position
and ensure that the latch is in the locked position.
c. Reinstall the filler panel.
Step 6. Check the hard disk drive status LED to verify that the hard disk drive is operating correctly. If
the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be
replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.

Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have
to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID adapter
documentation for additional information about RAID operation and complete instructions for
using the ServeRAID adapter.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing a memory module

The following notes describe the types of DIMMs that the server supports and other information that you
must consider when you install DIMMs.
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed.
• The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, 1333, 1600, or
1866 MHz, PC3-6400, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered,
synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with
error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory
modules for the server.
– The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
gggggeRxff PC3v-wwwwwm-aa-bb-ccd
where:
– ggggg is the total capacity of the DIMM (for example, 1 GB, 2 GB, or 4 GB)
– eR is the number of ranks
1R = single-rank

Chapter 2. Installing optional devices 43

 2R = dual-rank
4R = quad-rank
– xff is the device organization (bit width)
x4 = x4 organization (4 DQ lines per SDRAM)
x8 = x8 organization
x16 = x16 organization
– v is the SDRAM and support component supply voltage (VDD)
• Blank = 1.5 V specified
• L = 1.35 V specified, 1.5 V operable

Note: Values for these voltages are “specified” which means the device characteristics such as
timing are supported at this voltage. Values are “operable” which means that the devices can
be operated safely at this voltage. However, device characteristics such as timing may not
be guaranteed. All devices must be “tolerant” of the highest DDR3 nominal voltage of 1.5 V,
meaning that they may not operate at 1.5 V but may be powered at that voltage without damage
to the devices.
– wwwww is the DIMM bandwidth, in MBps
6400 = 6.40 GBps (DDR3-800 SDRAMs, 8-byte primary data bus)
8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus)
10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus)
12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus)
14900 = 14.93 GBps (DDR3-1866 SDRAMs, 8-byte primary data bus)
– m is the DIMM type
E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
L = Load Reduction DIMM (LRDIMM)
R = Registered DIMM (RDIMM)
U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
– aa is the CAS latency, in clocks at maximum operating frequency
– bb is the JEDEC SPD Revision Encoding and Additions level
– cc is the reference design file for the design of the DIMM
– d is the revision number of the reference design of the DIMM

Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in
the format xxxxx nRxxx PC3v-xxxxxx-xx-xx-xxx. The numeral in the sixth numerical position indicates
whether the DIMM is single-rank (n=1), dual-rank (n=2), or quad-rank (n=4).
• The following rules apply to DDR3 RDIMM speed as it relates to the number of RDIMMs in a channel:
– When you install 1 RDIMM per channel, the memory runs at 1866 MHz
– When you install 2 RDIMMs per channel, the memory runs at 1600 MHz
– When you install 3 RDIMMs per channel, the memory runs at 1066 MHz
– All channels in a server run at the fastest common frequency
– Do not install registered, unbuffered, and load reduction DIMMs in the same server
• The maximum memory speed is determined by the combination of the microprocessor, DIMM speed,
DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.

44 Lenovo System x3650 M4 HD Installation and Service Guide

• In two-DIMM-per-channel configuration, the server automatically operates with a maximum memory
speed of up to 1600 MHz when the following condition is met:
– Two 1.35 V single-rank, dual-ranl, or quad-rank UDIMMs, RDIMMs or LRDIMMs are installed in the
same channel. In the Setup utility, Memory speed is set to Max performance and LV-DIMM power is
set to Enhance performance mode. The 1.35 V UDIMMs, RDIMMs or LRDIMMs will function at 1.5 V.
• The server supports a maximum of 16 dual-rank UDIMMs. The server supports up to two UDIMMs
per channel.
• The server supports a maximum of 24 single-rank, dual-rank, or 16 quad-rank RDIMMs. The server does
not support three quad-rank RDIMMs in the same channel.
• The following table shows an example of the maximum amount of memory that you can install using
ranked DIMMs:

Table 6. Maximum memory installation using ranked DIMMs

Number of DIMMs DIMM type DIMM size Total memory
16 Dual-rank UDIMM 4 GB 64 GB
24 Single-rank RDIMM 2 GB 48 GB
24 Single-rank RDIMM 4 GB 96 GB
24 Dual-rank RDIMM 4 GB 96 GB
24 Dual-rank RDIMM 8 GB 192 GB
24 Dual-rank RDIMM 16 GB 384 GB
16 Quad-rank RDIMM 8 GB 128 GB
24 Quad-rank LRDIMM 32 GB 768 GB

• The UDIMM option that is available for the server is 4 GB. The server supports a minimum of 4 GB and a
maximum of 64 GB of system memory using UDIMMs.
• The RDIMM options that are available for the server are 2 GB, 4 GB, 8 GB, and 16 GB. The server
supports a minimum of 2 GB and a maximum of 384 GB of system memory using RDIMMs.
• The LRDIMM option that is available for the server is 32 GB. The server supports a minimum of 32 GB
and a maximum of 768 GB of system memory using LRDIMMs.

Note: The amount of usable memory is reduced depending on the system configuration. A certain
amount of memory must be reserved for system resources. To view the total amount of installed memory
and the amount of configured memory, run the Setup utility. For additional information, see “Configuring
the server” on page 100.
• A minimum of one DIMM must be installed for each microprocessor. For example, you must install a
minimum of two DIMMs if the server has two microprocessors installed. However, to improve system
performance, install a minimum of four DIMMs for each microprocessor.
• DIMMs in the server must be the same type (RDIMM, UDIMM, or LRDIMM) to ensure that the server
will operate correctly.
• When you install one quad-rank DIMM in a channel, install it in the DIMM connector furthest away from
the microprocessor.

1. You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have
to wait until all of the DIMM slots for microprocessor 1 are filled.
2. DIMM slots 13-24 are reserved for microprocessor 2; thus, DIMM slots 13-24 are enabled when
microprocessor 2 is installed.

The following illustration shows the location of the DIMM connectors on the system board.

Chapter 2. Installing optional devices 45

Figure 31. DIMM connectors location

DIMM installation sequence

Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed
in slot 1. When you install additional DIMMs, install them in the order shown in the following table to
optimize system performance.

Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed
in slot 1. When you install additional DIMMs, install them in the order shown in the following table to optimize
system performance. In general, all three channels on the memory interface for each microprocessor can be
populated in any order and have no matching requirements.

Table 7. Normal mode DIMM installation sequence

Number of installed
microprocessor DIMM connector population sequence
One microprocessor installed 1, 4, 9, 12, 2, 5, 8, 11, 3, 6, 7, 10
Two microprocessors installed 1, 13, 4, 16, 9, 21, 12, 24, 2, 14, 5, 17, 8, 20, 11, 23, 3, 15, 6, 18, 7, 19, 10, 22

Memory mirrored channel

Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels
simultaneously.

If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup
pair of DIMMs. To enable memory mirrored channel through the Setup utility, select System Settings ➙
Memory. For more information, see “Using the Setup utility” on page 103. When you use the memory
mirrored channel feature, consider the following information:

46 Lenovo System x3650 M4 HD Installation and Service Guide

• When you use memory mirrored channel, you must install a pair of DIMMs at a time. The two DIMMs in
each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in
speed. The channels run at the speed of the slowest DIMM in any of the channels.
• The maximum available memory is reduced to half of the installed memory when memory mirrored
channel is enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of
addressable memory is available when you use memory mirrored channel.
• For UDIMMs, DIMM connectors 3, 6, 7, and 10 for microprocessor 1 and DIMM connectors 15, 18, 19,
and 22 for microprocessor 2 are not used in memory mirrored channel mode.

The following diagram lists the DIMM connectors on each memory channel.

Figure 32. Connectors on each memory channel

The following table shows the installation sequence for memory mirrored channel mode:

Table 8. Memory mirrored channel mode DIMM population sequence

Number of installed
Number of DIMMs microprocessor DIMM connector
First pair of DIMMs 1 1, 4
Second pair of DIMMs 1 9, 12
Third pair of DIMMs 1 2, 5
Fourth pair of DIMMs 1 8, 11
Fifth pair of DIMMs 1 3, 6
Sixth pair of DIMMs 1 7, 10
Seventh pair of DIMMs 2 13, 16
Eighth pair of DIMMs 2 21, 24
Ninth pair of DIMMs 2 14, 17
Tenth pair of DIMMs 2 20, 23
Eleventh pair of DIMMs 2 15, 18
Twelfth pair of DIMMs 2 19, 22
Note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory mirrored channel mode when UDIMMs
are installed in the server.

Memory rank sparing

The memory rank sparing feature disables the failed memory from the system configuration and activates a
rank sparing DIMM to replace the failed active DIMM.

Chapter 2. Installing optional devices 47

You can enable rank sparing memory in the Setup utility, select System Settings ➙ Memory. For more
information, see “Using the Setup utility” on page 103.

The maximum available memory is reduced when memory rank sparing mode is enabled.

The following diagram lists the DIMM connectors on each memory channel.

Figure 33. Connectors on each memory channel

Follow the installation sequence for rank sparing mode:

• Install at least one quad-rank DIMM in a channel.
• Install at least two single-rank or dual-rank DIMMs in a channel.

Table 9. Memory rank sparing mode DIMM population sequence

Number of installed
Number of DIMMs microprocessor DIMM connector
First pair of DIMMs 1 1, 2
Second pair of DIMMs 1 4, 5
Third pair of DIMMs 1 8, 9
Fourth pair of DIMMs 1 11, 12
Fifth pair of DIMMs 1 7, 10
Sixth pair of DIMMs 1 3, 6
Seventh pair of DIMMs 2 13, 14
Eighth pair of DIMMs 2 16, 17
Ninth pair of DIMMs 2 20, 21
Tenth pair of DIMMs 2 23, 24
Eleventh pair of DIMMs 2 19, 22
Twelfth pair of DIMMs 2 15, 18
Note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory rank sparing mode when UDIMMs
are installed in the server.

Installing a memory module

Use this information to install a memory module.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.

48 Lenovo System x3650 M4 HD Installation and Service Guide

Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Remove PCI riser-card assemblies if necessary (see “Removing a PCI riser-card assembly” on
page 37).
Step 5. Remove the air baffle (see “Removing the air baffle” on page 38).
Step 6. Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.

Figure 34. DIMM removal

Step 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
outside of the server. Then, remove the DIMM from the package.
Step 8. Turn the DIMM so that the alignment slot align correctly with the alignment tab.
Step 9. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of
the DIMM connector (see “System-board optional-device connectors” on page 32 for the locations
of the DIMM connectors).
Step 10. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the
DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector.

Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing an adapter
Use this information to install an adapter.

Chapter 2. Installing optional devices 49

Installing an adapter in a PCI riser-card assembly
The following notes describe the types of adapters that the server supports and other information that
you must consider when you install an adapter.

• Locate the documentation that comes with the adapter and follow those instructions in addition to
the instructions in this section.
• The server provides two internal SAS connectors and two SAS/SATA RAID riser-card slots on the system
board. See “System-board optional-device connectors” on page 32 for the location of the internal
SAS/SATA RAID connector and riser-card slots. You can replace the Lenovo ServeRAID SAS/SATA
adapter with an optional Lenovo ServeRAID SAS/SATA adapter in the slot. For configuration information,
see the ServeRAID documentation at http://www.lenovo.com/support.
• Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor.
This is the highest resolution that is supported for any add-on video adapter that you install in the server.
• The server does not support legacy 5V PCI adapters.
• When you install any PCI adapter, the power cords must be disconnected from the power source before
you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the
active power management event signal will be disabled by the system-board logic, and the Wake on LAN
feature might not work. However, after the server is powered-on locally, the active power manager active
power management event signal will be enabled by the system-board logic.
• The server provides two PCI riser-card slots on the system board. If you want to install a PCI Express or
PCI-X adapter, you must order the PCI riser-card option.
• If you are installing a ServeRAID-M5110 or ServeRAID-M5120 adapter, it can only be installed in PCI
slot 1, 2, 4, or 5.

The following table shows the locations of the adapter expansion slots from the rear of the server.

Table 10. The maximum adapter dimension supported in each slot (rear view)
PCI riser-card assembly 1 PCI riser-card assembly 2
1 Full height, up to full length 4 Full height, up to full length
2 Full height, half length 5 Full height, up to full length
3 Full height, half length 6 Full height, half length

To install an adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
Step 3. Remove the server cover (see “Removing the cover” on page 37).
Step 4. Determine which expansion slot you will use for the adapter.
Step 5. If you are installing an adapter in PCI expansion slot 1, 2, or 3, remove PCI riser-card assembly 1; if
you are installing an adapter in PCI expansion slot 4, 5, or 6, remove PCI riser-card assembly 2.
See “Removing a PCI riser-card assembly” on page 221.
Step 6. Rotate the bracket out of the way.
Step 7. Slide the expansion-slot cover out of the PCI riser-card assembly expansion slot.

50 Lenovo System x3650 M4 HD Installation and Service Guide

 PCI
riser-card
assembly

Adapter
connectors 00000000
Bracket
00000000

Expansion-slot
00000000

cover
0000

00000000

0000

0000

0000

0000

0000

0000

00

0000

0000

0000

Full-length
adapter Adapter
bracket

Figure 35. Adapter installation

a. Riser-card assembly 1: if the adapter is a full-length adapter for the upper expansion slot in
the riser card, remove the full-length-adapter bracket from underneath the top of the riser-card
assembly (if any) and keep it in a safe place for potential future use.

PCI
riser-card
assembly

0000000

0000000

0000000

0000

0000000

0000

0000

00

0000

0000

0000

Full-length
adapter
bracket

Figure 36. Full-length-adapter bracket removal

b. Riser-card assembly 2: if the adapter is a full-length adapter for the upper expansion slot in
the riser card, the full-length-adapter bracket is on the cage by default.
Step 8. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page
179).

Attention:
• When you route cables, do not block any connectors or the ventilated space around any of
the fans.
• Make sure that cables are not routed on top of components that are under the PCI riser-card
assembly.

Chapter 2. Installing optional devices 51

 • Make sure that cables are not pinched by the server components.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing an adapter in the rear two hard-disk-drive kit

Use this information to replace an adapter in the rear two hard-disk-drive kit.

You can only install SeveRAID-H1110 adapter in the rear two hard-disk-drive kit.

To install an adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
Step 3. Remove the server cover (see “Removing the cover” on page 37).
Step 4. Remove the rear two hard-disk-drive kit (see “Removing the rear two hard-disk-drive kit” on
page 224).
Step 5. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before
you install the adapter.

Attention:
• When you route cables, do not block any connectors or the ventilated space around any of
the fans.
• Make sure that cables are not routed on top of components under the rear two hard-disk-drive
kit.
• Make sure that cables are not pinched by the server components.
Step 6. Align the adapter with the slot on the rear two hard-disk-drive kit.
Step 7. Press the adapter firmly into the slot on the rear two hard-disk-drive kit.

Rear two hard-disk-drive kit

Bracket
Adapter
00000000

00000000

Expansion-slot
connector 00000000

cover
00000000

0000

0000

0000

0000

Adapter

Figure 37. Adapter installation

Step 8. Replace the rear two hard-disk-drive kit in the server (see “Replacing the rear two hard-disk-drive
kit” on page 225).

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

52 Lenovo System x3650 M4 HD Installation and Service Guide

Installing the ServeRAID adapter memory module
Use this information to install the ServeRAID adapter memory module.

To install the ServeRAID adapter memory module, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Connect the cable to the ServeRAID adapter memory module.

ServeRAID memory module

Flash power module cable

Figure 38. Cable installation

Step 5. Align the memory module with the retention pins. Install the memory module into the system board.

ServeRAID memory module

Connector

Rentention pins

Figure 39. ServeRAID adapter memory module installation

Step 6. Connect the other end of the cable to the flash power module.

Chapter 2. Installing optional devices 53

 Flash power module cable ServeRAID memory module

00000

00000

00000

00000

Flash power module 00000

00000

Figure 40. Cable installation

Note: Make sure the flash power module is seated properly (see “Installing a RAID adapter battery
or flash power module” on page 54).

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing a RAID adapter battery or flash power module

When you install any RAID adapter that comes with batteries or flash power modules, it is sometimes
necessary to install the batteries or flash power modules in another location in the server to prevent the
batteries or flash power modules from overheating. The batteries or flash power modules must be installed
on top of the air baffle.

Important:
• The battery must recharge for at least 6 hours under normal operating conditions. To protect your data,
the ServeRAID controller firmware changes the write policy to write-through until the battery unit is
sufficiently charged. When the battery unit is charged, the ServeRAID controller firmware changes the
write policy to write-back.
• For brevity, in this documentation the Intelligent Battery Backup Unit (iBBU) is often referred to as the
battery.

To install a RAID adapter battery or flash power module, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords and external devices
(see “Turning off the server” on page 23).
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Push the tab to open the cover on top of the air baffle.

54 Lenovo System x3650 M4 HD Installation and Service Guide

 Release tab

Figure 41. Holder-cover open

Step 5. Connect one end of the cable to the ServeRAID memory module.
Step 6. Route the battery or flash power module cable along the chassis.

Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 7. Install the battery or flash power module on top of the air baffle.
a. Align the battery or flash power module cable connector with the slot on the holder. Place
the battery or flash power module into the holder and make sure that the holder engages
the battery or flash power module securely.

Chapter 2. Installing optional devices 55

 Battery 2 / flash power module 2

Battery 1 / flash power module 1

Figure 42. RAID adapter battery or flash power module installation

Note: The positioning of the battery or flash power module depends on the type of the
batteries or flash power modules that you install.
b. Connect the other end of the cable to the battery or flash power module.

Flash power module cable ServeRAID memory module

00000

00000

00000

00000

Flash power module 00000

00000

Figure 43. Battery or flash power module cable installation

Note: Make sure the battery or flash power module is seated properly.

56 Lenovo System x3650 M4 HD Installation and Service Guide

Step 8. Close the cover of the holder.

Figure 44. Holder-cover close

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing the dual-port network adapter

You can purchase one of the following dual-port network adapters to add two additional network ports in
the server.

To order a dual-port network adapter option, contact your Lenovo sales representative or Lenovo reseller.

Table 11. Supported dual-port network adapters on the network connector

Option part
Dual-port network adapter number FRU part number
Qlogic dual-port 10GbE SFP+ Embedded VFA 90Y6454 90Y5099
Dual-port FDR embedded adapter 00D4143 00J6248

The following notes describe the types of adapters that the server supports and other information that
you must consider when you install an adapter:
• To configure network adapters, complete the following steps:
1. From the Setup utility main menu (see “Using the Setup utility” on page 103), select System Settings
➙ Network.
2. From the Network Device List, select one network adapter.

Note: You might need to enter each item (displaying MAC address) to see detailed information.
3. Press Enter to configure the network adapter settings.

Chapter 2. Installing optional devices 57

• To convert the NIC/iSCSI/FCoE for Emulex Dual Port 10GbE SFP+ Embedded VFA III, complete the
following steps:
1. From the Setup utility main menu (see “Using the Setup utility” on page 103), select System Settings
➙ Network and press Enter.
2. From the Network Device List, select Emulex network adapter.

Note: You might need to enter each item (displaying MAC address) to see detailed information.
3. Press Enter to configure Emulex network adapter, select Personality and press Enter to change
the settings.
– NIC
– iSCSI (enabled after FoD installed)
– FCoE (enabled after FoD installed)
• To download the latest version of drivers for iSCSI and FCoE from the Lenovo website, complete the
following steps:
1. Go to http://www.ibm.com/support/ fixcentral.
2. Click Product support ➙ System x ➙ Product family ➙ System x3650 M4 HD ➙ 5460.
3. From the Operating system menu, select your operating system, and then click Search to display
the available drivers.
4. Download the latest version of drivers.
– Emulex iSCSI Device Driver for Windows 2008
– Emulex FCoE Device Driver for Windows 2008

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.
• Port 0 on the Emulex Dual Port 10GbE SFP+ Embedded VFA III can be configured as shared system
management.
• When the server is in standby mode, both ports on the Emulex Dual Port 10GbE SFP+ Embedded VFA
III function at 100M connection speed with Wake on LAN feature.

The Emulex Dual Port 10GbE SFP+ Embedded VFA III is automatically disabled if one of the following
errors occurs:
• An error log indicates a temperature warning for the Ethernet adapter.
• All power supplies are removed or the server is disconnected from the power source.

To install the dual-port network adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Remove PCI riser-card assembly 2, if any (see “Removing a PCI riser-card assembly” on page 221).
Step 5. Loosen the thumbscrew to remove the network adapter filler panel on the rear of the chassis (if
it has not been removed already).

58 Lenovo System x3650 M4 HD Installation and Service Guide

 Network adapter
filler panel

00

00

00

00

00

000

000

000

00

000

000

Figure 45. Network adapter filler panel removal

Step 6. Touch the static-protective package that contains the new adapter to any unpainted metal surface
on the server. Then, remove the adapter from the package.
Step 7. Align the adapter so that the port connectors on the adapter line up with the pin and thumbscrew
on the chassis; then, align the connector of the adapter with the adapter connector on the system
board.

Chapter 2. Installing optional devices 59

 Network
adapter Captive screws

Screw holes

Retention
brackets

00

00

00

00

00

000

000

000

00

000

Thumbscrew
000

Pin

Network
adapter connector

Figure 46. Network adapter installation

Step 8. Press the adapter firmly until the pin, and retention brackets engage the adapter. Make sure the
adapter is securely seated on the connector on the system board.

Attention: Make sure the port connectors on the adapter are aligned properly with the chassis on
the rear of the server. An incorrectly seated adapter might cause damage to the system board
or the adapter.
Step 9. Fasten the thumbscrew on the rear side of the chassis.

60 Lenovo System x3650 M4 HD Installation and Service Guide

 Captive screws

Retention
brackets

00

00

00

00

00

000

000

000

00

000

Thumbscrew
000

Pin

Figure 47. Screws engagement

Step 10. Fasten the two captive screws on the network adapter.
Step 11. Reinstall PCI riser-card assembly 2 in PCI riser connector 2 if you have removed it previously (see
“Replacing a PCI riser-card assembly” on page 222).

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing a power supply

Use this information to install a power supply.

Installing a hot-swap ac power supply

Use this information to install a hot-swap ac power supply.

The following notes describe the type of power supply that the server supports and other information that
you must consider when you install a power supply:
• Before you install an additional power supply or replace a power supply with one of a different wattage,
you may use the Power Configurator utility to determine current system power consumption. For more
information and to download the utility, go to http://www.ibm.com/systems/ bladecenter/resources/
powerconfig.html.
• The server comes with one hot-swap 12-volt output power supply that connects to power supply bay 1.
The input voltage is 100-127 V ac or 200-240 V ac auto-sensing.
• Power supplies in the server must be with the same power rating or wattage to ensure that the server will
operate correctly. For example, you cannot mix 550-watt and 750-watt power supplies in the server.
• Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power
supply with the same wattage immediately.
• You can order an optional power supply for redundancy.

Chapter 2. Installing optional devices 61

• These power supplies are designed for parallel operation. In the event of a power-supply failure, the
redundant power supply continues to power the system. The server supports a maximum of two
power supplies.

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

2
1
Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

62 Lenovo System x3650 M4 HD Installation and Service Guide

 0000

0000000

0000

0000000

0000000

0000000

0000

0000

0000

0000000

0000

0000

0000

0000000

0000

0000000

0000000

0000

0000

0000

0000

00

0000

Power supply
000

filler panel
000

Hot-swap
power supply 2

Figure 48. Power supply installation

To install a hot-swap ac power supply, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Touch the static-protective package that contains the hot-swap power supply to any unpainted
metal surface on the server; then, remove the power supply from the package and place it on
a static-protective surface.
Step 3. If you are adding a power supply to the server, attach the redundant power information label that
comes with this option on the server cover near the power supplies.
Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the
power-supply bay until it clicks. Make sure that the power supply connects firmly into the
power-supply connector.

Attention: Do not install power supplies of different watt in the server.

Step 5. Route the power cord through the handle and cable tie if any, so that it does not accidentally
become unplugged.
Step 6. Connect the power cord for the new power supply to the power-cord connector on the power
supply.
Step 7. Connect the other end of the power cord to a properly grounded electrical outlet.
Step 8. Make sure that the ac power LED and the dc power LED on the ac power supply are lit, indicating
that the power supply is operating correctly. The two green LEDs are to the right of the power-cord
connector.
Step 9. If you are replacing a power supply with one of a different wattage in the server, apply the new
power information label provided over the existing power information label on the server. Power
supplies in the server must be with the same power rating or wattage to ensure that the server
will operate correctly.

Chapter 2. Installing optional devices 63

 Figure 49. Power information label

Step 10. If you are adding a power supply to the server, attach the redundant power information label that
comes with this option on the server cover near the power supplies.

XXXW ~ AC XXXW ~ AC
1 xxx-xxx/ 2 xxx-xxx/
xxx-xxxV~ xxx-xxxV~

x,x/x,x A x,x/x,x A

xx/xx Hz xx/xx Hz

0000

00000

0000

00000

00000

0000

00000

0000

00000

0000

00

00000

000

00

00000

000

000

Power supplies

Figure 50. Attaching the redundant power information label

Installing a hot-swap dc power supply

Observe the following precautions when you install a hot-swap dc power supply.

The following notes describe the type of power supply that the server supports and other information that
you must consider when you install a power supply:
• Before you install an additional power supply or replace a power supply with one of a different wattage,
you may use the Power Configurator utility to determine current system power consumption. For more
information and to download the utility, go to http://www.ibm.com/systems/ bladecenter/resources/
powerconfig.html.
• The server comes with one hot-swap 12-volt output power supply that connects to power supply bay 1.
The input voltage is -48 V dc or -60 V dc auto-sensing.
• Before you install a dc power supply in the server, you must remove all ac power supplies. Do not use
both ac and dc power supplies in the same server. Install up to two dc power supplies or up to two ac
power supplies, but not a combination.

64 Lenovo System x3650 M4 HD Installation and Service Guide

• Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power
supply with the same wattage immediately.
• You can order an optional power supply for redundancy.
• These power supplies are designed for parallel operation. In the event of a power-supply failure, the
redundant power supply continues to power the system. The server supports a maximum of two
power supplies.

Regulations
• It is the customer's responsibility to supply the necessary power cable.
To reduce the risk of electric shock or energy hazards:
– Use a circuit breaker that is rated at 25 amps.
– Use 2.5 mm2 (12 AWG) at 90°C copper wire.
– Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31 inch-pounds).
For more information, see “Statement 34” on page 67.
• If the power source requires ring terminals, you must use a crimping tool to install the ring terminals to
the power cord wires. The ring terminals must be UL approved and must accommodate the wire that is
described in the above-mentioned note .

Statement 29

CAUTION:
This equipment is designed to permit the connection of the earthed conductor of the dc supply
circuit to the earthing conductor at the equipment.

This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the
earthing conductor at the equipment. If this connection is made, all of the following conditions must be met:
• This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a
bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode
conductor is connected.
• This equipment shall be located in the same immediate area (such as, adjacent cabinets) as any other
equipment that has a connection between the earthed conductor of the same dc supply circuit and the
earthing conductor, and also the point of earthing of the dc system. The dc system shall not be earthed
elsewhere.
• The dc supply source shall be located within the same premises as this equipment.
• Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source
and the point of connection of the earthing electrode conductor.

Statement 31

Chapter 2. Installing optional devices 65

 DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded power source.
• Connect to properly wired power sources any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached ac power cords, dc power sources, network connections,
telecommunications systems, and serial cables before you open the device covers, unless you
are instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when you install, move, or
open covers on this product or attached devices.

To Connect: To Disconnect:
1. Turn OFF all power sources and equipment that is to 1. Turn OFF all power sources and equipment that is to
be attached to this product. be attached to this product.
2. Attach signal cables to the product. • For ac systems, remove all power cords from the
3. Attach power cords to the product. chassis power receptacles or interrupt power at
the ac power distribution unit.
• For ac systems, use appliance inlets.
• For dc systems, disconnect dc power sources
• For dc systems, ensure correct polarity of -48 V dc at the breaker panel or by turning off the power
connections: RTN is + and -48 V dc is -. Earth source. Then, remove the dc cables.
ground should use a two-hole lug for safety.
2. Remove the signal cables from the connectors.
4. Attach signal cables to other devices.
3. Remove all cables from the devices.
5. Connect power cords to their sources.
6. Turn ON all the power sources.

Statement 33

CAUTION:
This product does not provide a power-control button. Turning off blades or removing power modules
and I/O modules does not turn off electrical current to the product. The product also might have more
than one power cord. To remove all electrical current from the product, make sure that all power
cords are disconnected from the power source.

66 Lenovo System x3650 M4 HD Installation and Service Guide

Statement 34

CAUTION:
To reduce the risk of electric shock or energy hazards:
• This equipment must be installed by trained service personnel in a restricted-access location,
as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information
Technology Equipment.
• Connect the equipment to a properly grounded safety extra low voltage (SELV) source. A SELV
source is a secondary circuit that is designed so that normal and single fault conditions do not
cause the voltages to exceed a safe level (60 V direct current).
• Incorporate a readily available approved and rated disconnect device in the field wiring.
• See the specifications in the product documentation for the required circuit-breaker rating for
branch circuit overcurrent protection.
• Use copper wire conductors only. See the specifications in the product documentation for the
required wire size.
• See the specifications in the product documentation for the required torque values for the
wiring-terminal screws.

Important: Be sure to read the multilingual safety instructions on the CD that comes with the server
before you use the product.

Installing a hot-swap dc power supply

Use this information to install a hot-swap dc power supply.

Attention: Only trained service personnel other than Lenovo service technicians are authorized to install
and remove the -48 volt dc power supply, and make the connections to and disconnections from the -48
volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the
-48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or
remove the -48 volt power cable.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Touch the static-protective package that contains the hot-swap power supply to any unpainted
metal surface on the server; then, remove the power supply from the package and place it on
a static-protective surface.
Step 3. Turn off the circuit breaker for the dc power source to which the new power supply will be
connected. Disconnect the power cord from the dc power source.

Chapter 2. Installing optional devices 67

Step 4. Attach the dc power cable to the new power supply.

Figure 51. DC power supply rear view

Step 5. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler
from the power-supply bay.

0000

0000000

0000

0000000

0000000

0000000

0000

0000

0000

0000000

0000

0000

0000

0000000

0000

0000000

0000000

0000

0000

0000

0000

00

0000

Power supply
000

filler panel
000

Hot-swap
power supply 2

Figure 52. Power supply installation

Step 6. Grasp the handle on the rear of the power supply and slide the power supply forward into the
power-supply bay until it clicks. Make sure that the power supply connects firmly into the
power-supply connector.
Step 7. Route the power cord through the handle and cable tie if any, so that it does not accidentally
become unplugged.
Step 8. Connect the other ends of the dc power cable to the dc power source. Cut the wires to the
correct length, but do not cut them shorter than 150 mm (6 inch). If the power source requires
ring terminals, you must use a crimping tool to install the ring terminals to the power cord wires.
The ring terminals must be UL approved and must accommodate the wires that are described in
“Regulations” on page 65. The minimum nominal thread diameter of a pillar or stud type of terminal
must be 4 mm; for a screw type of terminal the diameter must be 5.0 mm.
Step 9. Turn on the circuit breaker for the dc power source to which the new power supply is connected.

68 Lenovo System x3650 M4 HD Installation and Service Guide

Step 10. Make sure that the green power LEDs on the power supply are lit, indicating that the power supply
is operating correctly.
Step 11. If you are replacing a power supply with one of a different wattage in the server, apply the new
power information label provided over the existing power information label on the server. Power
supplies in the server must be with the same power rating or wattage to ensure that the server
will operate correctly.

Figure 53. Power information label

Step 12. If you are adding a power supply to the server, attach the redundant power information label that
comes with this option on the server cover near the power supplies.

Figure 54. Redundant power information label

Installing a USB embedded hypervisor flash device

Use this information to install a USB embedded hypervisor flash device.

To install a USB hypervisor flash device, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Remove PCI riser-card assembly 2 (see “Removing a PCI riser-card assembly” on page 221).
Step 5. Install the flash device:

Chapter 2. Installing optional devices 69

 Lockbar

USB embedded
hypervisor
flash device

00

00

00

00

00

000

000

000

00

000

000

Figure 55. USB hypervisor flash device installation

a. Align the flash device with the connector on the system board and push it into the USB
connector until it is firmly seated.
b. Slightly pull up on the blue lockbar to lock the flash device into the USB connector.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing the front video and USB breakout cable

Use this information to install the front video and USB breakout cable.

To install the front video and USB breakout cable, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Insert the video and USB breakout cable on the breakout connector from the front of the server.

70 Lenovo System x3650 M4 HD Installation and Service Guide

 Video and USB breakout connector

USB port

Video and USB breakout cable

Video connector

Figure 56. Breakout cable installation

Step 3. Fasten the two captive screws on the breakout cable.

Installing an additional microprocessor and heat sink

The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink.

• Microprocessors are to be installed only by trained technicians.

Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use
the microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• Be extremely careful, the microprocessor socket contacts are very fragile. Do not touch the
microprocessor socket contacts. Contaminants on the microprocessor contacts or microprocessor socket
contacts, such as oil from your skin, can cause connection failures between the contacts and the socket.
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can contaminate the thermal grease and the microprocessor socket.
• Do not use any tools or sharp objects to lift the locking levers on the microprocessor socket. Doing so
might result in permanent damage to the system board.
• Each microprocessor socket must always contain either a socket cover or a microprocessor and heat sink.

Chapter 2. Installing optional devices 71

• Be sure to use only the installation tools provided with the new microprocessor to remove or install
the microprocessor. Do not use any other tool.
• When installing multiple microprocessors, open one microprocessor socket at a time to avoid damaging
other microprocessor socket contacts.
• The microprocessor installation tool has the microprocessor installed on the tool, and may have a
protective cover over the microprocessor. Do not use the tool, or remove the cover until you are
instructed to do so.

Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly.
• The server supports up to two multi-core microprocessors. See http://www.lenovo.com/ serverproven/
for a list of supported microprocessors.
• The first microprocessor must always be installed in microprocessor socket 1 on the system board.
• When one microprocessor is installed, the air baffle must be installed to provide proper system cooling.
• Do not remove the first microprocessor from the system board when you install the second
microprocessor.
• When you install the second microprocessor, you must also install additional memory, the fourth and sixth
fans. See “Installing a memory module” on page 43 for details about the installation sequence.
• Do not mix microprocessors with different cores in the same server.
• To ensure proper server operation when you install an additional microprocessor, use microprocessors
that have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core
frequency, power segment, internal cache size, and type.
• Mixing microprocessors of different stepping levels within the same server model is supported.
• When mixing microprocessors with different stepping levels within the same server model, you do not
have to install the microprocessor with lowest stepping level and features in microprocessor socket 1.
• Both microprocessor voltage regulator modules are integrated on the system board.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the latest level of server firmware and other code updates for your
server, go to http://www.ibm.com/support/ fixcentral.
• The microprocessor speeds are automatically set for this server; therefore, you do not have to set any
microprocessor frequency-selection jumpers or switches.
• If the thermal-grease protective cover (for example, a plastic cap or tape liner) is removed from the heat
sink, do not touch the thermal grease on the bottom of the heat sink or set down the heat sink. For more
information about applying or working with thermal grease, see “Thermal grease” on page 79.

Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal
grease and requires replacing the thermal grease.
• To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo
reseller.

There are two types of microprocessor installation tools. The tools are similar in function and design,
however Tool A has one setting for installing one size of microprocessor, and supports the following
families of microprocessors: E5-26xx, E5-46xx. Installation Tool B has two settings for installing two
different sizes of microprocessors. The settings that are marked on Tool B are “L” for smaller low core
microprocessors, and “H” for larger high core microprocessors. Installation Tool B supports the following
families of microprocessors: E5-26xx, E5-46xx, E5-26xx v2, E5-46xx v2.

Microprocessor Installation Tools A and B are shown in the following illustration.

72 Lenovo System x3650 M4 HD Installation and Service Guide

 Installation tool

Installation tool

Microprocessor

Cover

Microprocessor

Microprocessor Installation Tool A Microprocessor Installation Tool B

Figure 57. Microprocessor installation tools

To install an additional microprocessor and heat sink, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

Attention: When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details about handling these devices, see “Handling static-sensitive devices”
on page 36.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 38).
Step 5. Rotate the heat sink retention module release lever to the open position.

Chapter 2. Installing optional devices 73

 Figure 58. Heat-sink lever rotation

Step 6. Open the microprocessor socket release levers and retainer:

Figure 59. Microprocessor socket levers and retainer disengagement

a. Identify which release lever is labeled as the first release lever to open and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.

Attention: Do not touch the connectors on the microprocessor and the microprocessor socket.
Step 7. Install the microprocessor in the microprocessor socket:
a. Open the packaging that contains the new microprocessor installation tool assembly and
carefully remove the installation tool assembly from the package.

Note: Do not touch the microprocessor contacts. Contaminants on the microprocessor

contacts, such as oil from your skin, can cause connection failures between the contacts
and the socket.
b. Remove the microprocessor protective cover if one is present. The microprocessor is
preinstalled on the installation tool.

74 Lenovo System x3650 M4 HD Installation and Service Guide

 Installation tool

Microprocessor

Cover

Figure 60. Installation tool cover removal

c. Align the installation tool with the microprocessor socket. The installation tool rests flush on
the socket only if properly aligned.

Figure 61. Installation tool alignment

d. Install the microprocessor using the following instructions for your installation tool.
• If using Installation Tool A, twist the handle on the microprocessor tool assembly
counterclockwise to the open position to insert the microprocessor into the socket, and
lift the installation tool out of the socket.
• If using Installation Tool B, twist the handle of the installation tool assembly counterclockwise
until the microprocessor is inserted into the socket, and lift the installation tool out of the
socket. The following illustration shows the tool handle in the open position.

Chapter 2. Installing optional devices 75

 E5-x6xx
E5-x6xx v2

L
H

Figure 62. Installation Tool B

Figure 63. Installation tool handle adjustment

Attention:
• Do not press the microprocessor into the socket.
• Make sure that the microprocessor is oriented and aligned correctly in the socket before
you try to close the microprocessor retainer.
• Do not touch the thermal material on the bottom of the heat sink or on top of the
microprocessor. Touching the thermal material will contaminate it.
Step 8. Remove the microprocessor socket cover, tape, or label from the surface of the microprocessor
socket, if one is present. Store the socket cover in a safe place.

76 Lenovo System x3650 M4 HD Installation and Service Guide

 Socket cover

Microprocessor

Figure 64. Socket cover removal

Attention: When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details about handling these devices, see “Handling static-sensitive devices”
on page 36.
Step 9. Close the microprocessor socket release levers and retainer:

Microprocessor
release lever

Microprocessor

Microprocessor
release lever

Figure 65. Microprocessor socket levers and retainer engagement

a. Close the microprocessor retainer on the microprocessor socket.

b. Identify which release lever is labeled as the first release lever to close and close it.
c. Close the second release lever on the microprocessor socket.

Attention:
• If you are installing a new heat sink, do not set down the heat sink after you remove the
plastic cover.
• Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal
grease will contaminate it.
Step 10. Install the heat sink.

Attention:
• Do not set down the heat sink after you remove the plastic cover.

Chapter 2. Installing optional devices 77

 • Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic
cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 79
for more information.

Figure 66. Thermal grease

a. Remove the plastic protective cover from the bottom of the heat sink.
b. Position the heat sink over the microprocessor. The heat sink is keyed to assist with proper
alignment.

Figure 67. Heat sink installation

c. Align and place the heat sink on top of the microprocessor in the retention bracket, thermal
material side down.
d. Press firmly on the heat sink.
e. Rotate the heat sink retention module release lever to the closed position and hook it
underneath the lock tab.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

78 Lenovo System x3650 M4 HD Installation and Service Guide

Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed from the top of the
microprocessor and is going to be reused or when debris is found in the grease. Use this information to
replace damaged or contaminated thermal grease on the microprocessor and heat sink.

When you are installing the heat sink on the same microprocessor that it was removed from, make sure
that the following requirements are met:
• The thermal grease on the heat sink and microprocessor is not contaminated.
• Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor.

• Read the safety information that begins on “Safety” on page v.

• Read the “Installation guidelines” on page 34.
• Read “Handling static-sensitive devices” on page 36.

To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the
following steps:

Step 1. Place the heat sink on a clean work surface.

Step 2. Remove the cleaning pad from its package and unfold it completely.
Step 3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Note: Make sure that all of the thermal grease is removed.

Step 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then,
dispose of the cleaning pad after all of the thermal grease is removed.
Step 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 ml each on the top of
the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the
microprocessor; this is to ensure uniform distribution of the grease.

0.02 mL of thermal
grease

Microprocessor

Figure 68. Thermal grease distribution

Note: If the grease is properly applied, approximately half of the grease will remain in the syringe.

Figure 69. Syringe

Chapter 2. Installing optional devices 79

Step 6. Install the heat sink onto the microprocessor. See “Replacing a microprocessor and heat sink” on
page 287.

Installing the 8x2.5-inch hot-swap HDD assembly kit with expander

Use this information to add eight 2.5-inch hard-disk-drive bays in the server.

You can install an Lenovo System x3650 M4 HD Plus Eight 2.5-inch Hot-Swap HDD Assembly Kit
with Expander to add eight additional 2.5-inch hot-swap hard-disk-drive bays in the server. See
http://www.lenovo.com/ serverproven/ for a list of supported optional devices. To order a 8x2.5-inch
hot-swap HDD assembly kit with expander, contact your Lenovo sales representative or Lenovo reseller.

The 8x2.5-inch hot-swap HDD assembly kit with expander contains the following components:
• One expander
• One backplane connection cable
• Two screws
• One power cable
• One configuration cable
• Eight 2.5-inch HDD fillers

Note: The option including structural parts and Tier 1 parts.

To install the 8x2.5-inch hot-swap HDD assembly kit with expander, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the cover (see “Removing the cover” on page 37).
Step 3. Touch the static-protective package that contains the expander to any unpainted surface on the
outside of the server; then, grasp the expander and remove it from the package.
Step 4. Install the expander in the farthest slot from the power supplies.

80 Lenovo System x3650 M4 HD Installation and Service Guide

 Retention latch

Expander

Figure 70. Expander installation

a. Align the tabs on the bottom of the expander with the slots on the bottom of the backplane
cage.
b. Insert the expander tabs into slots on the bottom of the backplane cage and push the
expander forward into the retention latch (on top of the backplane cage) until the expander is
locked in place.
Step 5. Connect the backplane connection cable, power cable, and the configuration cable.

Chapter 2. Installing optional devices 81

 0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

SAS 1

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0

Figure 71. Cables connection

82 Lenovo System x3650 M4 HD Installation and Service Guide

 Configuration
cable

Expander

Configuration
cable

Configuration
cable Backplane
Mini-SAS cable Backplane
connection Power
cable cable

Backplane
connection
cable

Power
cable

Figure 72. Backplanes cable connection

Step 6. Remove the two 4-drive filler panels from the right side.

Filler panel

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

4-drive filler panel

Figure 73. Filler panels removal

Step 7. Install the hard disk drives, if any (see “Installing a hot-swap drive” on page 42).
Step 8. Install the 2.5-inch HDD fillers into empty drives.

Chapter 2. Installing optional devices 83

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing the 8x2.5-inch hot-swap HDD assembly kit

Use this information to add eight 2.5-inch hard-disk-drive bays in the server.

You can install an Lenovo System x3650 M4 HD Plus Eight 2.5-inch Hot-Swap HDD Assembly Kit to
add eight additional 2.5-inch hot-swap hard-disk-drive bays in the server. See http://www.lenovo.com/
serverproven/ for a list of supported optional devices. To order a 8x2.5-inch hot-swap HDD assembly kit,
contact your Lenovo sales representative or Lenovo reseller.

The 8x2.5-inch hot-swap HDD assembly kit contains the following components:
• One hot-swap HDD backplane
• Two mini-SAS cables
• One power cable
• One configuration cable
• Eight 2.5-inch HDD fillers

Note: The option including structural parts and Tier 1 parts.

To install the 8x2.5-inch hot-swap HDD assembly kit, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the cover (see “Removing the cover” on page 37).
Step 3. Touch the static-protective package that contains the backplane to any unpainted surface on the
outside of the server; then, grasp the backplane and remove it from the package.
Step 4. Install the backplane in the farthest slot from the power supplies.

84 Lenovo System x3650 M4 HD Installation and Service Guide

 Retention latch

Backplane

Figure 74. Backplane installation

a. Align the tabs on the bottom of the backplane with the slots on the bottom of the backplane
cage.
b. Insert the backplane tabs into slots on the bottom of the backplane cage and push the
backplane forward into the retention latch (on top of the backplane cage) until the backplane is
locked in place.
Step 5. Connect the mini-SAS cables, power cable, and the configuration cable.

Chapter 2. Installing optional devices 85

 00000000000
000000000

00000000000
000000000

00000000000
000000000

00000000000
000000000

Port 1

SAS 1
Port 0

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0 Port 0 Port 1

Figure 75. Cables connection

86 Lenovo System x3650 M4 HD Installation and Service Guide

 Configuration
cable

Backplane

Configuration
cable

Expander

Configuration
cable

Mini-SAS cable Power Backplane

cable

Mini-SAS cable Power

cable Backplane
connection
cable

Power
cable

Figure 76. Backplanes cable connection

Step 6. Remove the two 4-drive filler panels from the right side.

Filler panel

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

4-drive filler panel

Figure 77. Filler panels removal

Step 7. Install the hard disk drives, if any (see “Installing a hot-swap drive” on page 42).
Step 8. Install the 2.5-inch HDD fillers into empty drives.

Chapter 2. Installing optional devices 87

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing the 3x8 2.5-inch hot-swap HDD assembly kit

Use this information to add eight 2.5-inch hard-disk-drive bays in the server.

You can install an Lenovo System x3650 M4 HD 3x8 2.5-inch Hot-Swap HDD Assembly Kit to add eight
additional 2.5-inch hot-swap hard-disk-drive bays in the server. See http://www.lenovo.com/ serverproven/
for a list of supported optional devices. To order a 3x8 2.5-inch hot-swap HDD assembly kit, contact
your Lenovo sales representative or Lenovo reseller.

The 3x8 2.5-inch hot-swap HDD assembly kit contains the following components:
• Two hot-swap HDD backplanes
• One power cable
• One configuration cable
• One backplane power Y-cable
• One backplane configuration Y-cable
• Four mini-SAS cables (820 mm)
• Two mini-SAS cables (925 mm)
• Eight 2.5-inch HDD fillers

Note: The option including structural parts and Tier 1 parts.

To install the 3x8 2.5-inch hot-swap HDD assembly kit, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the cover (see “Removing the cover” on page 37).
Step 3. Remove the hard disk drives and filler panels from drive bay 8 to 15.

Figure 78. Drives, and filler panels removal

Step 4. Remove the two 4-drive filler panels from the right side.
Step 5. Disconnect all the cables connected from the expander.
Step 6. Remove the expander from the middle slot. Lift the expander out of the server by pulling it toward
the rear of the server and then lifting it up.

88 Lenovo System x3650 M4 HD Installation and Service Guide

 Retention latch

Expander

Figure 79. Expander removal

Step 7. Touch the static-protective package that contains the backplane to any unpainted surface on the
outside of the server; then, grasp the backplane and remove it from the package.
Step 8. Install the backplane in the slot you removed the expander earlier.

Retention latchs

Backplanes

Figure 80. Backplane installation

a. Align the tabs on the bottom of the backplane with the slots on the bottom of the backplane
cage.

Chapter 2. Installing optional devices 89

 b. Insert the backplane tabs into slots on the bottom of the backplane cage and push the
backplane forward into the retention latch (on top of the backplane cage) until the backplane is
locked in place.
Step 9. Repeat step 8 to install the backplane in the farthest slot from the power supplies.
Step 10. Connect the mini-SAS cables, power cables, and the configuration cables.

Riser 1

Riser 2

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

Port 1

SAS 1
Port 0

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Port 0 Port 1 Port 0 Port 1 Port 0 Port 1

Figure 81. Cables connection

90 Lenovo System x3650 M4 HD Installation and Service Guide

 Configuration
cable

Backplane

Configuration
cable

Backplane

Configuration
cable

Mini-SAS cable Power

Backplane
cable

Mini-SAS cable Power

cable

Mini-SAS cable Power

cable

Figure 82. Backplanes cable connection

Step 11. Install the hard disk drives (see “Installing a hot-swap drive” on page 42).
Step 12. Install the 2.5-inch HDD fillers into empty drives.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Installing the 16x1.8-inch SSD assembly kit

Use this information to install the 16x1.8-inch SSD assembly kit.

To order the 16x1.8-inch SSD assembly kit, contact your Lenovo sales representative or Lenovo reseller.

The 16x1.8-inch SSD assembly kit contains the following components:

• Two 1.8-inch solid-state-drive backplane assemblies
• One power cable
• One configuration cable
• Four mini-SAS cables (820 mm)

To install the 16x1.8-inch SSD assembly kit in the server, complete the following steps.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Remove the two 4-drive filler panels from the right side.

Chapter 2. Installing optional devices 91

 0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

0000

4-drive filler panel

Figure 83. Filler panels removal

Step 5. Install the 1.8-inch backplane assemblies.

8x1.8-inch
drive backplane 0000

assembly 0000

0000

0000

0000

0000

0000

0000

0000

1.8-inch
filler panel

Figure 84. 1.8-inch backplane assembly installation

Step 6. Connect the following cables in the order listed:

• Configuration cable
• Mini-SAS cables
• Power cable

92 Lenovo System x3650 M4 HD Installation and Service Guide

 Riser 1

Riser 2

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

Port 1

SAS 1
Port 0

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0 Port 0 Port 1

Figure 85. Cables connection

Chapter 2. Installing optional devices 93

 Mini-SAS cable

1.8-inch backplane assembly

Mini-SAS cable
1.8-inch backplane assembly

Configuration
cable

Expander
Configuration
Configuration
cable Power cable
cable
Configuration
Backplane
cable Power
cable

Mini-SAS cable Power

cable Backplane
connection
cable

Power
cable

Figure 86. Backplanes cable connection

Step 7. Insert the hard disk drives and the filler panels into the bays.
Step 8. Install the cover (see “Replacing the cover” on page 196).

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation”
on page 94.

Completing the installation

Use this information to complete the installation.

To complete the installation, complete the following steps:

Step 1. If you removed the air baffle, reinstall it (see “Replacing the air baffle” on page 94).
Step 2. If you removed the server cover, replace it (see “Replacing the cover” on page 96).
Step 3. Install the server in the rack cabinet (see the Rack Installation Instructions that come with the
server for instructions).
Step 4. Reconnect the cables and power cords (see “Connecting the external cables” on page 97).
Step 5. Update the server configuration (see “Updating the server configuration” on page 98).
Step 6. Slide the server back into the rack, if necessary.
Step 7. Start the server. Confirm that it starts correctly and recognizes the newly installed devices, and
make sure that no error LEDs are lit.
Step 8. (Business Partners only) Complete the additional steps in “Instructions for Business Partners”
on page 25.

Replacing the air baffle

Use this information to replace the air baffle.

94 Lenovo System x3650 M4 HD Installation and Service Guide

To replace the air baffle (if it has been removed), complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables
(see “Turning off the server” on page 23).
Step 3. Make sure that PCI riser-card assemblies are removed if they are in long position and sitting on the
air baffle (see “Removing a PCI riser-card assembly” on page 221).
Step 4. Align the air baffle pins with the baffle pin holes on both sides of the chassis; then, lower the air
baffle into the server. Press the air baffle down until it is securely seated.

Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for
proper cooling.

PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

Air baffle
000

0000

0000

Figure 87. Air baffle installation

Replacing a PCI riser-card assembly

Use this information to install a PCI riser-card assembly.

To install a PCI riser-card assembly, complete the following steps:

Chapter 2. Installing optional devices 95

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Make sure that the server and all peripheral devices are turned off and that the power cords and all
external cables are disconnected.
Step 3. Reinstall any adapters and reconnect any internal cables that you removed in other procedures.
Step 4. Align the PCI riser-card assembly with the selected PCI riser-card connector on the system board:

PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

000

0000

0000

Figure 88. PCI riser-card assembly installation

• PCI riser-card assembly 1: Carefully fit the two alignment slots on the side of the assembly
onto the two alignment brackets in the side of the chassis.
• PCI riser-card assembly 2: Carefully align the bottom edge (the contact edge) of the PCI
riser-card assembly with the PCI riser connector on the system board.
Step 5. Press down on the assembly. Make sure that the PCI riser-card assembly is fully seated in the PCI
riser connector on the system board.

Replacing the cover

Use this information to reinstall the cover.

To replace the server cover, complete the following steps:

96 Lenovo System x3650 M4 HD Installation and Service Guide

Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly
and that you have not left loose tools or parts inside the server. Also, make sure that all internal
cables are correctly routed.

Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the
cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be
very difficult to remove the cover later.
Step 2. Position the cover on top of the server.
Step 3. Slide the cover toward the front of the server.
Step 4. Make sure that the cover correctly engages all the inset tabs on the server.
Step 5. Press down the blue latch on the top (in the center of the front of the server) of the cover.

2 Cover-release
latch
0

000000000000

000000000000

000000000000

000000000000

1
0

000000000000

000000000000

000000000000

Figure 89. Cover installation

Step 6. Slide the server all the way into the rack until it latches.

Connecting the external cables

The following illustrations show the locations of the input and output connectors of the server.

The following illustrations show the locations of the input and output connectors on the front and rear of
the server.

Video and USB

breakout connector

Figure 90. Front view

Chapter 2. Installing optional devices 97

 Shared system
management
Network connectors
Drive bay 24 Drive bay 25 (with optional adapter) Power supply 2

000
00

000

0000000

000
00

000

000
000

000

0000000

000
000

000

0000000 0000000

00
000
000

000

00
00

000

00

Ethernet Dedicated system Video Serial USB Power supply 1

connectors management connectors

Figure 91. Rear view

You must turn off the server before you connect or disconnect cables.

See the documentation that comes with any external devices for additional cabling instructions. It might be
easier for you to route cables before you connect the devices to the server.

If the server comes with an installed operating system, see the documentation that comes with the operating
system for additional cabling instructions.

Updating the server configuration

When you start the server for the first time after you add or remove a device, you might receive a message
that the configuration has changed. The Setup utility starts automatically so that you can save the new
configuration settings.

Some optional devices have device drivers that you must install. For information about installing device
drivers, see the documentation that comes with each device.

If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the
documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.

For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Ethernet
controller” on page 114.

98 Lenovo System x3650 M4 HD Installation and Service Guide

Chapter 3. Configuration information and instructions
This section provides information about updating the firmware and using the configuration utilities.

Updating the firmware

Use this information to update the firmware.

Important:
1. Some cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
2. Before you update the firmware, be sure to back up any data that is stored in the Trusted Platform
Module (TPM), in case any of the TPM characteristics are changed by the new firmware. For instructions,
see your encryption software documentation.
3. Installing the wrong firmware or device-driver update might cause the server to malfunction. Before you
install a firmware or device-driver update, read any readme and change history files that are provided
with the downloaded update. These files contain important information about the update and the
procedure for installing the update, including any special procedure for updating from an early firmware
or device-driver version to the latest version.

You can install code updates that are packaged as an UpdateXpress System Pack or UpdateXpress CD
image. An UpdateXpress System Pack contains an integration-tested bundle of online firmware and
device-driver updates for your server. Use UpdateXpress System Pack Installer to acquire and apply
UpdateXpress System Packs and individual firmware and device-driver updates. For additional information
and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and
BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER and click UpdateXpress
System Pack Installer.

When you click an update, an information page is displayed, including a list of the problems that the update
fixes. Review this list for your specific problem; however, even if your problem is not listed, installing the
update might solve the problem.

Be sure to separately install any listed critical updates that have release dates that are later than the release
date of the UpdateXpress System Pack or UpdateXpress image.

The firmware for the server is periodically updated and is available for download on the Lenovo website. To
check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management
module (IMM) firmware, go to http://www.ibm.com/support/ fixcentral.

Download the latest firmware for the server; then, install the firmware, using the instructions that are included
with the downloaded files.

When you replace a device in the server, you might have to update the firmware that is stored in memory on
the device or restore the pre-existing firmware from a CD or DVD image.

The following list indicates where the firmware is stored:

• UEFI firmware is stored in ROM on the system board.
• IMM2 firmware is stored in ROM on the system board.
• Ethernet firmware is stored in ROM on the Ethernet controller and on the system board.

© Copyright Lenovo 2015, 2016 99

• ServeRAID firmware is stored in ROM on the system board and the RAID adapter (if one is installed).
• SAS/SATA firmware is stored in ROM on the SAS/SATA controller on the system board.

Configuring the server

The following configuration programs come with the server:

• Setup utility
The Setup utility is part of the UEFI firmware. Use it to perform configuration tasks such as changing
interrupt request (IRQ) settings, changing the startup-device sequence, setting the date and time, and
setting passwords. For information about using this program, see “Using the Setup utility” on page 103.
• Boot Manager program
The Boot Manager is part of the UEFI firmware. Use it to override the startup sequence that is set in the
Setup utility and temporarily assign a device to be first in the startup sequence. For more information
about using this program, see “Using the Boot Manager” on page 109.
• LenovoServerGuide Setup and Installation CD
The ServerGuide program provides software-setup tools and installation tools that are designed for the
server. Use this CD during the installation of the server to configure basic hardware features, such as an
integrated SAS/SATA controller with RAID capabilities, and to simplify the installation of your operating
system. For information about using this CD, see “Using the ServerGuide Setup and Installation CD” on
page 102.
• FastSetup
FastSetup is a no-cost software tool that helps simplify the maintenance and deployment of
selected Lenovo BladeCenter chassis, servers, and components. The intuitive graphical interface
initializes all phases of server setup, including discovery, update, and configuration. Features
include templates that enable replication of settings to many servers and automation that
reduces hands-on time and user errors. Wizards and other default settings enable customization
capabilities. The low-touch, set-once and walk-away feature reduces the hands-on server setup
time from days to minutes, particularly for larger deployments. For information about this tool, see
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=TOOL-FASTSET.
• Integrated management module
Use the integrated management module II (IMM2) for configuration, to update the firmware and
sensor data record/field replaceable unit (SDR/FRU) data, and to remotely manage a network. For
information about using the IMM, see “Using the integrated management module” on page 110 and
the Integrated Management Module II User's Guide at http://publib.boulder.ibm.com/infocenter/
systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html.
• VMware ESXi embedded hypervisor
An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase.
Hypervisor is virtualization software that enables multiple operating systems to run on a host system at
the same time. The USB embedded hypervisor flash device can be installed in USB connectors 3 and
4 on the system board. For more information about using the embedded hypervisor, see “Using the
embedded hypervisor” on page 113.
• Remote presence capability and blue-screen capture
The remote presence and blue-screen capture features are integrated functions of the integrated
management module (IMM2). The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system
state
– Remotely accessing the server, using the keyboard and mouse from a remote client

100 Lenovo System x3650 M4 HD Installation and Service Guide

 – Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO
and diskette image files as virtual drives that are available for use by the server
– Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive
The blue-screen capture feature captures the video display contents before the IMM restarts the
server when the IMM detects an operating-system hang condition. A system administrator can use
the blue-screen capture feature to assist in determining the cause of the hang condition. For more
information, see “Using the remote presence and blue-screen capture features” on page 111.
• Ethernet controller configuration
For information about configuring the Ethernet controller, see “Configuring the Ethernet controller” on
page 114.
• Features on Demand software Ethernet software
The server provides Features on Demand software Ethernet support. You can purchase a Features on
Demand software upgrade key for Fibre Channel over Ethernet (FCoE) and iSCSI storage protocols. For
more information, see “Enabling Features on Demand Ethernet software” on page 114.
• Features on Demand software RAID software
The server provides Features on Demand software RAID support. You can purchase a Features on
Demand software upgrade key for RAID. For more information, see “Enabling Features on Demand
RAID software” on page 114.
• Advanced Settings Utility (ASU) program
Use this program as an alternative to the Setup utility for modifying UEFI settings and IMM settings. Use
the ASU program online or out of band to modify UEFI settings from the command line without the
need to restart the server to run the Setup utility. For more information about using this program, see
“Advanced Settings Utility program” on page 115.
• Configuring RAID arrays
For information about configuring RAID arrays, see “Configuring RAID arrays” on page 115.
The following table lists the different server configurations and the applications that are available for
configuring and managing RAID arrays.

Table 12. Server configuration and applications for configuring and managing RAID arrays
RAID array configuration (before RAID array management (after
Server configuration operating system is installed) operating system is installed)
ServeRAID-H1110 adapter LSI Utility (Setup utility, press MegaRAID Storage Manager (MSM),
Ctrl+C), ServerGuide, Human SAS2IRCU (Command Line) Utility
Interface Infrastructure (HII) for Storage Management
ServeRAID-M1115 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM),
(press Ctrl+H to start), pre-boot CLI MegaCLI (Command Line Interface),
(press Ctrl+P to start), ServerGuide, and Lenovo Director
HII
ServeRAID-M5110 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM),
(press Ctrl+H to start), pre-boot CLI MegaCLI, and Lenovo Director
(press Ctrl+P to start), ServerGuide,
HII
ServeRAID-M5120 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM),
(press Ctrl+H to start), pre-boot CLI MegaCLI, and Lenovo Director
(press Ctrl+P to start), ServerGuide,
HII

1. For more information about the Human Interface Infrastructure (HII) and SAS2IRCU, go to
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5088601.

Chapter 3. Configuration information and instructions 101

 2. For more information about the MegaRAID, go to
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5073015.

Using the ServerGuide Setup and Installation CD

Use this information as an overview for using the ServerGuide Setup and Installation CD.

The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are
designed for your server. The ServerGuide program detects the server model and optional hardware devices
that are installed and uses that information during setup to configure the hardware. The ServerGuide
simplifies the operating-system installations by providing updated device drivers and, in some cases,
installing them automatically.

You can download a free image of the ServerGuide Setup and Installation CD from
http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-GUIDE.

In addition to the ServerGuide Setup and Installation CD, you must have your operating-system CD to
install the operating system.

ServerGuide features
This information provides an overview of the ServerGuide features.

Features and functions can vary slightly with different versions of the ServerGuide program. To learn more
about the version that you have, start the ServerGuide Setup and Installation CD and view the online
overview. Not all features are supported on all server models.

The ServerGuide program has the following features:

• An easy-to-use interface
• Diskette-free setup, and configuration programs that are based on detected hardware
• Device drivers that are provided for the server model and detected hardware
• Operating-system partition size and file-system type that are selectable during setup

The ServerGuide program performs the following tasks:

• Sets system date and time
• Detects the RAID adapter or controller and runs the SAS/SATA RAID configuration program
• Checks the microcode (firmware) levels of a ServeRAID adapter and determines whether a later level is
available from the CD
• Detects installed hardware options and provides updated device drivers for most adapters and devices
• Provides diskette-free installation for supported Windows operating systems
• Includes an online readme file with links to tips for your hardware and operating-system installation

Setup and configuration overview

ServerGuide setup and configuration overview

When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the
CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are
required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with
RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

Typical operating-system installation

ServerGuide typical operating-system installation

102 Lenovo System x3650 M4 HD Installation and Service Guide

The ServerGuide program can reduce the time it takes to install an operating system. It provides the device
drivers that are required for your hardware and for the operating system that you are installing. This section
describes a typical ServerGuide operating-system installation.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

1. After you have completed the setup process, the operating-system installation program starts. (You
will need your operating-system CD to complete the installation.)
2. The ServerGuide program stores information about the server model, service processor, hard disk drive
controllers, and network adapters. Then, the program checks the CD for newer device drivers. This
information is stored and then passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are based on your
operating-system selection and the installed hard disk drives.
4. The ServerGuide program prompts you to insert your operating-system CD and restart the server. At
this point, the installation program for the operating system takes control to complete the installation.

Installing your operating system without using ServerGuide

Use this information to install the operating system on the server without using ServerGuide.

If you have already configured the server hardware and you are not using the ServerGuide program to
install your operating system, you can download operating-system installation instructions for the server
from http://www.lenovo.com/support.

Using the Setup utility

Use these instructions to start the Setup utility.

Use the Unified Extensible Firmware Interface (UEFI) Setup Utility program to perform the following tasks:
• View configuration information
• View and change assignments for devices and I/O ports
• Set the date and time
• Set and change passwords
• Set the startup characteristics of the server and the order of startup devices
• Set and change settings for advanced hardware features
• View, set, and change settings for power-management features
• View and clear error logs
• Change interrupt request (IRQ) settings
• Resolve configuration conflicts

Starting the Setup utility

Use this information to start the Setup utility.

To start the Setup utility, complete the following steps:

Step 1. Turn on the server.

Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.

Chapter 3. Configuration information and instructions 103

Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password,
you must type the administrator password to access the full Setup utility menu. If you do not type
the administrator password, a limited Setup utility menu is available.
Step 3. Select settings to view or change.

Setup utility menu choices

Use the Setup utility main menu to view and configure server configuration data and settings.

The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the
firmware, some menu choices might differ slightly from these descriptions.
• System Information
Select this choice to view information about the server. When you make changes through other choices
in the Setup utility, some of those changes are reflected in the system information; you cannot change
settings directly in the system information. This choice is on the full Setup utility menu only.
– System Summary
Select this choice to view configuration information, including the ID, speed, and cache size of the
microprocessors, machine type and model of the server, the serial number, the system UUID, and the
amount of installed memory. When you make configuration changes through other options in the
Setup utility, the changes are reflected in the system summary; you cannot change settings directly in
the system summary.
– Product Data
Select this choice to view the system-board identifier, the revision level or issue date of the firmware,
the integrated management module and diagnostics code, and the version and date.
This choice is on the full Setup utility menu only.
• System Settings
Select this choice to view or change the server component settings.
– Adapters and UEFI Drivers
Select this choice to view information about the UEFI 1.10 and UEFI 2.0 compliant adapters and
drivers installed in the server.
– Processors
Select this choice to view or change the processor settings.
– Memory
Select this choice to view or change the memory settings.
– Devices and I/O Ports
Select this choice to view or change assignments for devices and input/output (I/O) ports. You can
configure the serial ports, configure remote console redirection, enable or disable integrated Ethernet
controllers, the SAS/SATA controllers, SATA optical drive channels, PCI slots, and video controller. If
you disable a device, it cannot be configured, and the operating system will not be able to detect it
(this is equivalent to disconnecting the device).
– Power
Select this choice to view or change power capping to control consumption, processors, and
performance states.
– Operating Modes
Select this choice to view or change the operating profile (performance and power utilization).
– Legacy Support
Select this choice to view or set legacy support.

104 Lenovo System x3650 M4 HD Installation and Service Guide

 Note: In the legacy mode, this system has limited ROM space for installed options. At most four
network interface cards (NICs) are supported for legacy PXE boot. If more than four NICs are
installed, legacy PXE boot will not be attempted on some of the NICs. To enable legacy PXE boot on
the desired NIC connectors, prioritize the desired NIC connectors by changing the ROM execution
Order or disable the NIC connectors that you do not use from the Enable/Disable Adapter Option
ROM Support menu.
– Force Legacy Video on Boot
Select this choice to force INT video support, if the operating system does not support UEFI video
output standards.
– Rehook INT 19h
Select this choice to enable or disable devices from taking control of the boot process. The default
is Disable.
– Legacy Thunk Support
Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are
non-UEFI compliant. The default is Enable.
– Infinite Boot Retry
Select this choice to enable or disable UEFI to infinitely retry the legacy boot order. The default
is Disable.
– BBS Boot
Select this choice to enable or disable legacy boot in BBS manner. The default is Enable.
– System Security
Select this choice to view or configure Trusted Platform Module (TPM) support.
– Integrated Management Module
Select this choice to view or change the settings for the integrated management module.
– Power Restore Policy
Select this choice to set the mode of operation after the power lost.
– Commands on USB Interface
Select this choice to enable or disable the Ethernet over USB interface on IMM. The default is
Enable.
– Network Configuration
Select this choice to view the system management network interface port, the IMM MAC address,
the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and
gateway address, specify whether to use the static IP address or have DHCP assign the IMM2 IP
address, save the network changes, and reset the IMM.
– Reset IMM to Defaults
Select this choice to view or reset IMM to the default settings.
– Reset IMM
Select this choice to reset IMM.
– Recovery
Select this choice to view or change the system recovery parameters.
– POST Attempts
Select this choice to view or change the number of attempts to POST.
• POST Attempts Limit
Select this choice to view or change the Nx boot failure parameters.

Chapter 3. Configuration information and instructions 105

 – System Recovery
Select this choice to view or change system recovery settings.
• POST Watchdog Timer
Select this choice to view or enable the POST watchdog timer.
• POST Watchdog Timer Value
Select this choice to view or set the POST loader watchdog timer value.
• Reboot System on NMI
Select this choice to enable or disable restarting the system whenever a nonmaskable interrupt
(NMI) occurs. Enable is the default.
• Halt on Severe Error
Select this choice to enable or disable the system from booting into OS, displaying the POST
event viewer whenever a severe error was detected. Disable is the default.
– Storage
Select this choice to view or change the storage device settings.
– Network
Select this choice to view or change the network device options, such as iSCSI.
– Drive Health
Select this choice to view the status of the controllers installed in the blade server.
• Date and Time
Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second).
This choice is on the full Setup utility menu only.
• Start Options
Select this choice to view or change the start options, including the startup sequence, keyboard NumLock
state, PXE boot option, and PCI device boot priority. Changes in the startup options take effect when you
start the server.
The startup sequence specifies the order in which the server checks devices to find a boot record. The
server starts from the first boot record that it finds. If the server has Wake on LAN hardware and software
and the operating system supports Wake on LAN functions, you can specify a startup sequence for the
Wake on LAN functions. For example, you can define a startup sequence that checks for a disc in the
CD-RW/DVD drive, then checks the hard disk drive, and then checks a network adapter.
This choice is on the full Setup utility menu only.
• Boot Manager
Select this choice to view, add, delete, or change the device boot priority, boot from a file, select a
one-time boot, or reset the boot order to the default setting.
• System Event Logs
Select this choice to enter the System Event Manager, where you can view the POST event log and the
system-event log. You can use the arrow keys to move between pages in the error log. This choice
is on the full Setup utility menu only.
The POST event log contains the most recent error codes and messages that were generated during POST.
The system-event log contains POST and system management interrupt (SMI) events and all events that
are generated by the baseboard management controller that is embedded in the integrated management
module (IMM).

106 Lenovo System x3650 M4 HD Installation and Service Guide

 Important: If the system-error LED on the front of the server is lit but there are no other error indications,
clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event
log to turn off the system-error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the POST error messages.
– System Event Log
Select this choice to view the system event log.
– Clear System Event Log
Select this choice to clear the system event log.
• User Security
Select this choice to set, change, or clear passwords. See “Passwords” on page 107 for more information.
This choice is on the full and limited Setup utility menu.
– Set Power-on Password
Select this choice to set or change a power-on password. See “Power-on password:” on page 108
for more information.
– Clear Power-on Password
Select this choice to clear a power-on password. See “Power-on password:” on page 108 for more
information.
– Set Administrator Password
Select this choice to set or change an administrator password. An administrator password is intended
to be used by a system administrator; it limits access to the full Setup utility menu. If an administrator
password is set, the full Setup utility menu is available only if you type the administrator password at
the password prompt. See “Administrator password:” on page 109 for more information.
– Clear Administrator Password
Select this choice to clear an administrator password. See “Administrator password:” on page 109
for more information.
• Save Settings
Select this choice to save the changes that you have made in the settings.
• Restore Settings
Select this choice to cancel the changes that you have made in the settings and restore the previous
settings.
• Load Default Settings
Select this choice to cancel the changes that you have made in the settings and restore the factory
settings.
• Exit Setup
Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in
the settings, you are asked whether you want to save the changes or exit without saving them.

Passwords
From the User Security menu choice, you can set, change, and delete a power-on password and an
administrator password.

The User Security choice is on the full Setup utility menu only.

If you set only a power-on password, you must type the power-on password to complete the system startup
and to have access to the full Setup utility menu.

Chapter 3. Configuration information and instructions 107

An administrator password is intended to be used by a system administrator; it limits access to the full Setup
utility menu. If you set only an administrator password, you do not have to type a password to complete the
system startup, but you must type the administrator password to access the Setup utility menu.

If you set a power-on password for a user and an administrator password for a system administrator, you can
type either password to complete the system startup. A system administrator who types the administrator
password has access to the full Setup utility menu; the system administrator can give the user authority to
set, change, and delete the power-on password. A user who types the power-on password has access
to only the limited Setup utility menu; the user can set, change, and delete the power-on password, if the
system administrator has given the user that authority.

Power-on password:
If a power-on password is set, when you turn on the server, you must type the power-on password to
complete the system startup. You can use any combination of 6 - 20 printable ASCII characters for the
password.

When a power-on password is set, you can enable the Unattended Start mode, in which the keyboard and
mouse remain locked but the operating system can start. You can unlock the keyboard and mouse by
typing the power-on password.

If you forget the power-on password, you can regain access to the server in any of the following ways:
• If an administrator password is set, type the administrator password at the password prompt. Start the
Setup utility and reset the power-on password.
• Remove the battery from the server, wait 30 seconds, and then reinstall it.
• Change the position of the power-on password switch (switch 4) on the system board switch block (SW3)
to bypass the power-on password check (see Table 4 “System board SW3 switch block definition” on
page 31 for more information).

108 Lenovo System x3650 M4 HD Installation and Service Guide

 off on
1
2
Switch block 3 (SW3) 3
NMI button 4

1 UEFI boot backup

2 jumper (JP7)
3

CMOS clear
3 2 1 jumper (JP1)
1
System TPM physical 2
presence jumper (JP20) 3

Figure 92. System-board switches, jumpers, and buttons

Attention: Before you change any switch settings or move any jumpers, turn off the server; then,
disconnect all power cords and external cables. See the safety information that begins “Safety” on page
v. Do not change settings or move jumpers on any system-board switch or jumper blocks that are
not shown in this document.
While the server is turned off, move power-on password switch (switch 4) on the system board switch
block (SW3) to the On position to enable the power-on password override. You can then start the Setup
utility and reset the power-on password. You do not have to return the switch to the previous position.
The power-on password override switch does not affect the administrator password.

Administrator password:
If an administrator password is set, you must type the administrator password for access to the full Setup
utility menu. You can use any combination of 6 to 20 printable ASCII characters for the password.

Attention: If you set an administrator password and then forget it, there is no way to change, override,
or remove it. You must replace the system board.

Using the Boot Manager

The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to
temporarily redefine the first startup device without changing settings in the Setup utility.

Chapter 3. Configuration information and instructions 109

To use the Boot Manager program, complete the following steps:

Step 1. Turn off the server.

Step 2. Restart the server.
Step 3. When the prompt <F12> Select Boot Device is displayed, press F12.
Step 4. Use the Up arrow and Down arrow keys to select an item from the menu and press Enter.

The next time the server starts, it returns to the startup sequence that is set in the Setup utility.

Starting the backup server firmware

The system board contains a backup copy area for the server firmware. This is a secondary copy of the
server firmware that you update only during the process of updating the server firmware. If the primary copy
of the server firmware becomes damaged, use this backup copy.

To force the server to start from the backup copy, turn off the server; then, place the UEFI boot backup
jumper (JP7) in the backup position (pins 2 and 3). See “System-board switches, jumpers, and buttons”
on page 29 for the location of the UEFI boot backup jumper (JP7).

Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is
restored, turn off the server; then, move the UEFI boot backup jumper (JP7) back to the primary position
(pins 1 and 2).

The UpdateXpress System Pack Installer

The UpdateXpress System Pack Installer detects supported and installed device drivers and firmware in the
server and installs available updates.

For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter
for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ and click
UpdateXpress System Pack Installer.

Using the integrated management module

The integrated management module (IMM) is a second generation of the functions that were formerly
provided by the baseboard management controller hardware. It combines service processor functions, video
controller, and remote presence function in a single chip.

The IMM supports the following basic systems-management features:

• Active Energy Manager.
• Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, e-mail).
• Auto Boot Failure Recovery (ABR).
• Automatic microprocessor disable on failure and restart in a two-microprocessor configuration when one
microprocessor signals an internal error. When one of the microprocessors fail, the server will disable the
failing microprocessor and restart with the other microprocessor.
• Automatic Server Restart (ASR) when POST is not complete or the operating system hangs and the
operating system watchdog timer times-out. The IMM might be configured to watch for the operating
system watchdog timer and reboot the system after a timeout, if the ASR feature is enabled. Otherwise,
the IMM allows the administrator to generate a nonmaskable interrupt (NMI) by pressing an NMI button on
the light path diagnostics panel for an operating-system memory dump. ASR is supported by IPMI.
• A virtual media key, which enables remote presence support (remote video, remote keyboard/mouse,
and remote storage).

110 Lenovo System x3650 M4 HD Installation and Service Guide

• Boot sequence manipulation.
• Command-line interface.
• Configuration save and restore.
• DIMM error assistance. The Unified Extensible Firmware Interface (UEFI) disables a failing DIMM that is
detected during POST, and the IMM lights the associated system error LED and the failing DIMM error LED.
• Environmental monitor with fan speed control for temperature, voltages, fan failure, power supply failure,
and power backplane failure.
• Intelligent Platform Management Interface (IPMI) Specification V2.0 and Intelligent Platform Management
Bus (IPMB) support.
• Invalid system configuration (CONFIG) LED support.
• Light path diagnostics LEDs indicators to report errors that occur with fans, power supplies,
microprocessor, hard disk drives, and system errors.
• Local firmware code flash update
• Nonmaskable interrupt (NMI) detection and reporting.
• Operating-system failure blue screen capture.
• PCI configuration data.
• Power/reset control (power-on, hard and soft shutdown, hard and soft reset, schedule power control).
• Query power-supply input power.
• ROM-based IMM firmware flash updates.
• Serial over LAN (SOL).
• Serial port redirection over telnet or ssh.
• SMI handling
• System event log (SEL) - user readable event log.

The IMM also provides the following remote server management capabilities through the ipmitool
management utility program:
• Command-line interface (IPMI Shell)
The command-line interface provides direct access to server management functions through the IPMI
2.0 protocol. Use the command-line interface to issue commands to control the server power, view
system information, and identify the server. You can also save one or more commands as a text file and
run the file as a script.
• Serial over LAN
Establish a Serial over LAN (SOL) connection to manage servers from a remote location. You can remotely
view and change the UEFI settings, restart the server, identify the server, and perform other management
functions. Any standard Telnet client application can access the SOL connection.

For more information about IMM, see the Integrated Management Module II User's Guide at
http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/
printable_doc.html.

Using the remote presence and blue-screen capture features

The remote presence and blue-screen capture features are integrated functions of the integrated
management module II (IMM2).

The remote presence feature provides the following functions:

Chapter 3. Configuration information and instructions 111

• Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system
state
• Remotely accessing the server, using the keyboard and mouse from a remote client
• Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO
and diskette image files as virtual drives that are available for use by the server
• Uploading a diskette image to the IMM memory and mapping it to the server as a virtual drive

The blue-screen capture feature captures the video display contents before the IMM restarts the server when
the IMM detects an operating-system hang condition. A system administrator can use the blue-screen
capture to assist in determining the cause of the hang condition.

Obtaining the IMM host name

Use this information to obtain the IMM host name.

If you are logging on to the IMM for the first time after installation, the IMM defaults to DHCP. If a DHCP
server is not available, the IMM uses a static IP address of 192.168.70.125. The default IPv4 host name
is “IMM-” (plus the last 12 characters on the IMM MAC address). The default host name also comes on
the IMM network access tag that comes attached to the power supply on the rear of the server. The IMM
network access tag provides the default host name of the IMM and does not require you to start the server.

The IPv6 link-local address (LLA) is derived from the IMM default host name. The IMM LLA is on the IMM
network access tag is on the power supply on the rear of the server. To derive the link-local address,
complete the following steps:

Step 1. Take the last 12 characters on the IMM MAC address (for example, 5CF3FC5EAAD0).
Step 2. Separate the number into pairs of hexadecimal characters (for example, 5C:F3:FC:5E:AA:D0).
Step 3. Separate the first six and last six hexadecimal characters.
Step 4. Add “FF” and “FE” in the middle of the 12 characters (for example, 5C F3 FC FF FE 5E AA D0).
Step 5. Convert the first pair of hexadecimal characters to binary (for example, 5=0101, C=1100, which
results in 01011100 F3 FC FF FE 5E AA D0).
Step 6. Flip the 7th binary character from left (0 to 1 or 1 to 0), which results in 01011110 F3 FF FE 5E AA D0.
Step 7. Convert the binary back to hexadecimal (for example, 5E F3FCFFFE5EAAD0).

Obtaining the IP address for the IMM

To access the web interface to use the remote presence feature, you need the IP address or host name of
the IMM. You can obtain the IMM IP address through the Setup utility and you can obtain the IMM host
name from the IMM network access tag.

The server comes with a default IP address for the IMM of 192.168.70.125.

To obtain the IP address, complete the following steps:

Step 1. Turn off the server.

Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. (This prompt is displayed on the screen for
only a few seconds. You must press F1 quickly.) If you have set both a power-on password and
an administrator password, you must type the administrator password to access the full Setup
utility menu.
Step 3. From the Setup utility main menu, select System Settings.

112 Lenovo System x3650 M4 HD Installation and Service Guide

Step 4. On the next screen, select Integrated Management Module.
Step 5. On the next screen, select Network Configuration.
Step 6. Find the IP address and write it down.
Step 7. Exit from the Setup utility.

Logging on to the web interface

Use this information to log on to the web interface.

To log on to the IMM web interface, complete the following steps:

Step 1. On a system that is connected to the server, open a web browser. In the Address or URL field,
type the IP address or host name of the IMM to which you want to connect.

Note: If you are logging on to the IMM for the first time after installation, the IMM defaults to
DHCP. If a DHCP host is not available, the IMM assigns a static IP address of 192.168.70.125.
The IMM network access tag provides the default host name of the IMM and does not require
you to start the server.
Step 2. On the Login page, type the user name and password. If you are using the IMM for the first time,
you can obtain the user name and password from your system administrator. All login attempts are
documented in the system-event log.

Note: The IMM is set initially with a user name of USERID and password of PASSW0RD (with a
zero, not a the letter O). You have read/write access. You must change the default password the
first time you log on.
Step 3. Click Log in to start the session. The System Status and Health page provides a quick view
of the system status.

Note: If you boot to the operating system while in the IMM GUI and the message Booting OS or in
unsupported OS is displayed under System Status ➙ System State, disable Windows 2008 or 2012 firewall
or type the following command in the Windows 2008 or 2012 console. This might also affect blue-screen
capture features.
netsh firewall set icmpsetting type=8 mode=ENABLE

By default, the icmp packet is blocked by Windows firewall. The IMM GUI will then change to “OS booted”
status after you change the setting as indicated above in both the Web and CLI interfaces.

Using the embedded hypervisor

The VMware ESXi embedded hypervisor software is available on the optional Lenovo USB flash device with
embedded hypervisor.

The USB flash device can be installed in USB connectors on the system board (see “System-board internal
connectors” on page 28 for the location of the connectors). Hypervisor is virtualization software that enables
multiple operating systems to run on a host system at the same time. The USB flash device is required to
activate the hypervisor functions.

To start using the embedded hypervisor functions, you must add the USB flash device to the startup
sequence in the Setup utility.

To add the USB flash device to the startup sequence, complete the following steps:

Step 1. Turn on the server.

Chapter 3. Configuration information and instructions 113

 Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1.
Step 3. From the Setup utility main menu, select Boot Manager.
Step 4. Select Add Boot Option; then, select Generic Boot Option ➙ Embedded Hypervisor. Press
Enter, and then select Esc.
Step 5. Select Change Boot Order ➙ Change the order. Use the Up arrow and Down Arrow keys
to select Embedded Hypervisor and use the plus (+) and minus (-) keys to move Embedded
Hypervisor in the boot order. When Embedded Hypervisor is in the correct location in the boot
order, press Enter. Select Commit Changes and press Enter.
Step 6. Select Save Settings and then select Exit Setup.

If the embedded hypervisor flash device image becomes corrupt, you can download the image from
http://www-03.ibm.com/systems/x/os/vmware/esxi/.

For additional information and instructions, see VMware vSphere 4.1 Documentation at
http://www.vmware.com/support/pubs/vs_pages/vsp_pubs_esxi41_e_vc41.html or the VMware vSphere
Installation and Setup Guide at http://pubs.vmware.com/vsphere-50/topic/ com.vmware.ICbase/PDF/
vsphere-esxi-vcenter-server-50-installation-setup-guide.pdf.

Configuring the Ethernet controller

The Ethernet controllers are integrated on the system board. They provide an interface for connecting to a 10
Mbps, 100 Mbps, or 1 Gbps network and provide full-duplex (FDX) capability, which enables simultaneous
transmission and reception of data on the network.

If the Ethernet ports in the server support auto-negotiation, the controllers detect the data-transfer rate
(10BASE-T, 100BASE-TX, or 1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network
and automatically operate at that rate and mode.

You do not have to set any jumpers or configure the controllers. However, you must install a device driver to
enable the operating system to address the controllers.

To find device drivers and information about configuring the Ethernet controllers, go to
http://www.lenovo.com/support.

Enabling Features on Demand Ethernet software

You can activate the Features on Demand (FoD) software upgrade key for Fibre Channel over Ethernet (FCoE)
and iSCSI storage protocols that is integrated in the integrated management module.

For more information and instructions for activating the Features on Demand Ethernet software key, see the
Lenovo Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms,
log in, and click Help.

Enabling Features on Demand RAID software

You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the
integrated management module.

For more information and instructions for activating the Features on Demand RAID software key, see the
Lenovo Features on Demand User’s Guide. To download the document, go to https://fod.lenovo.com/lkms,
log in, and click Help.

114 Lenovo System x3650 M4 HD Installation and Service Guide

Configuring RAID arrays
Through the Setup utility, you can access utilities to configure RAID arrays.

The specific procedure for configuring arrays depends on the RAID controller that you are using. For details,
see the documentation for your RAID controller. To access the utility for your RAID controller, complete the
following steps:

Step 1. Turn on the server.

Note: Approximately 10 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When prompted, <F1 Setup> is displayed, press F1. If you have set an administrator password, you
must type the administrator password to access the full Setup utility menu. If you do not type the
administrator password, a limited Setup utility menu is available.
Step 3. Select System Settings ➙ Storage.
Step 4. Press Enter to refresh the list of device drivers.
Step 5. Select the device driver for your RAID controller and press Enter.
Step 6. Follow the instructions in the documentation for your RAID controller.

Using Lenovo XClarity Administrator

The initial setup of Lenovo XClarity Administrator includes the following:
• Preparing the network
• Installing and configuring the Lenovo XClarity Administrator virtual appliance
• Managing systems
• Setting up automatic problem notification optionally
To manage systems based on the network topology that is implemented in your environment, there are a
number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity
Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the
latest applicable Lenovo XClarity Administrator updates. For installing the Lenovo XClarity Administrator in
VMware ESXi-based and Hyper-V environments and downloading Lenovo XClarity Administrator updates, go
to:
https://support.lenovo.com/us/en/ documents/LNVO-XCLARIT

Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features
for a limited time. To continue using Lenovo XClarity Administrator after the 90–day trial period, you are
required to purchase a full-function-enablement license for each Lenovo XClarity Administrator instance. You
can purchase and download the license from:
https://support.lenovo.com/us/en/documents/lnvo-lxcaupd

Advanced Settings Utility program

The Advanced Settings Utility (ASU) program is an alternative to the Setup utility for modifying UEFI settings.

Use the ASU program online or out of band to modify UEFI settings from the command line without the need
to restart the system to access the Setup utility.

You can also use the ASU program to configure the optional remote presence features or other IMM2
settings. The remote presence features provide enhanced systems-management capabilities.

Chapter 3. Configuration information and instructions 115

In addition, the ASU program provides IMM LAN over USB interface configuration through the command-line
interface.

Use the command-line interface to issue setup commands. You can save any of the settings as a file and run
the file as a script. The ASU program supports scripting environments through a batch-processing mode.

For more information and to download the ASU program, go to https://support.lenovo.com/us/en/

documents/LNVO-ASU.

Updating Systems Director

Use this information to update the Systems Director.

If you plan to use Systems Director to manage the server, you must check for the latest applicable Systems
Director updates and interim fixes.

Note: Changes are made periodically to the website. The actual procedure might vary slightly from what is
described in this document.

Installing a newer version

To locate and install a newer version of Systems Director, complete the following steps:

Step 1. Check for the latest version of Systems Director:

a. Go to http://www.ibm.com/systems/management/director/downloads.html.
b. If a newer version of Systems Director than what comes with the server is shown in the
drop-down list, follow the instructions on the web page to download the latest version.
Step 2. Install the Systems Director program.

Installing updates with your management server is connected to the Internet

If your management server is connected to the Internet, to locate and install updates and interim fixes,
complete the following steps:

Step 1. Make sure that you have run the Discovery and Inventory collection tasks.
Step 2. On the Welcome page of the Systems Director web interface, click View updates.
Step 3. Click Check for updates. The available updates are displayed in a table.
Step 4. Select the updates that you want to install, and click Install to start the installation wizard.

Installing updates with your management server is not connected to the Internet
If your management server is not connected to the Internet, to locate and install updates and interim fixes,
complete the following steps:

Step 1. Make sure that you have run the Discovery and Inventory collection tasks.
Step 2. On a system that is connected to the Internet, go to http://www.ibm.com/support/ fixcentral.
Step 3. From the Product family list, select Systems Director.
Step 4. From the Product list, select Systems Director.
Step 5. From the Installed version list, select the latest version, and clickContinue.
Step 6. Download the available updates.
Step 7. Copy the downloaded files to the management server.
Step 8. On the management server, on the Welcome page of the Systems Director web interface, click
the Manage tab, and click Update Manager.

116 Lenovo System x3650 M4 HD Installation and Service Guide

Step 9. Click Import updates and specify the location of the downloaded files that you copied to the
management server.
Step 10. Return to the Welcome page of the Web interface, and click View updates.
Step 11. Select the updates that you want to install, and click Install to start the installation wizard.

Updating the Universal Unique Identifier (UUID)

The Universal Unique Identifier (UUID) must be updated when the system board is replaced. Use the
Advanced Settings Utility to update the UUID in the UEFI-based server.

The ASU is an online tool that supports several operating systems. Make sure that you download the version
for your operating system. You can download the ASU from the Lenovo website. To download the ASU and
update the UUID, complete the following steps.

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.

Step 1. Download the Advanced Settings Utility (ASU) at https://support.lenovo.com/us/en/

documents/LNVO-ASU.
Step 2. ASU sets the UUID in the Integrated Management Module (IMM). Select one of the following
methods to access the Integrated Management Module (IMM) to set the UUID:
• Online from the target system (LAN or keyboard console style (KCS) access)
• Remote access to the target system (LAN based)
• Bootable media containing ASU (LAN or KCS, depending upon the bootable media)
Step 3. Copy and unpack the ASU package, which also includes other required files, to the server. Make
sure that you unpack the ASU and the required files to the same directory. In addition to the
application executable (asu or asu64), the following files are required:
• For Windows based operating systems:
– ibm_rndis_server_os.inf
– device.cat
• For Linux based operating systems:
– cdc_interface.sh
Step 4. After you install ASU, use the following command syntax to set the UUID:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> [access_method]

Where:

<uuid_value>
Up to 16-byte hexadecimal value assigned by you.
[access_method]
The access method that you selected to use from the following methods:

• Online authenticated LAN access, type the command:

[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]
Where:

imm_internal_ip
The IMM internal LAN/USB IP address. The default value is 169.254.95.118.

Chapter 3. Configuration information and instructions 117

 imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).

Note: If you do not specify any of these parameters, ASU will use the default values. When the
default values are used and ASU is unable to access the IMM using the online authenticated
LAN access method, ASU will automatically use the unauthenticated KCS access method.
The following commands are examples of using the userid and password default values and
not using the default values:
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> –user <user_id>
–password <password>
Example that does use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
• Online KCS access (unauthenticated and user restricted):
You do not need to specify a value for access_method when you use this access method.
Example:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI
driver be installed. Some operating systems have the IPMI driver installed by default.
ASU provides the corresponding mapping layer. See the Advanced Settings Utility User's
Guide for more details. You can download the Advanced Settings Utility User's Guide at
https://support.lenovo.com/us/en/ documents/LNVO-ASU.
• Remote LAN access, type the command:

Note: When using the remote LAN access method to access IMM using the LAN from a client,
the host and the imm_external_ip address are required parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:

imm_external_ip
The external IMM LAN IP address. There is no default value. This parameter is required.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).
The following commands are examples of using the userid and password default values and
not using the default values.
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> –host <imm_ip>
–user <user_id> –password <password>
Example that does use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> –host <imm_ip>
• Bootable media:

118 Lenovo System x3650 M4 HD Installation and Service Guide

 You can also build a bootable media using the applications available through the ToolsCenter
website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the
ToolsCenter page, scroll down for the available tools.
Step 5. Restart the server.

Updating the DMI/SMBIOS data

The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the
Advanced Settings Utility to update the DMI in the UEFI-based server.

The ASU is an online tool that supports several operating systems. Make sure that you download the version
for your operating system. You can download the ASU from the Lenovo website. To download the ASU
and update the DMI, complete the following steps.

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.

Step 1. Download the Advanced Settings Utility (ASU) at https://support.lenovo.com/us/en/

documents/LNVO-ASU.
Step 2. ASU sets the DMI in the Integrated Management Module (IMM). Select one of the following
methods to access the Integrated Management Module (IMM) to set the DMI:
• Online from the target system (LAN or keyboard console style (KCS) access)
• Remote access to the target system (LAN based)
• Bootable media containing ASU (LAN or KCS, depending upon the bootable media)
Step 3. Copy and unpack the ASU package, which also includes other required files, to the server. Make
sure that you unpack the ASU and the required files to the same directory. In addition to the
application executable (asu or asu64), the following files are required:
• For Windows based operating systems:
– ibm_rndis_server_os.inf
– device.cat
• For Linux based operating systems:
– cdc_interface.sh
Step 4. After you install ASU, type the following commands to set the DMI:

asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method]

asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method]
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> [access_method]

Where:

<m/t_model>
The server machine type and model number. Type mtm xxxxyyy, where xxxx is the machine
type and yyy is the server model number.
<s/n>
The serial number on the server. Type sn zzzzzzz, where zzzzzzz is the serial number.
<asset_method>
The server asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.
[access_method]

Chapter 3. Configuration information and instructions 119

 The access method that you select to use from the following methods:

• Online authenticated LAN access, type the command:

[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]
Where:

imm_internal_ip
The IMM internal LAN/USB IP address. The default value is 169.254.95.118.
imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).

Note: If you do not specify any of these parameters, ASU will use the default values. When the
default values are used and ASU is unable to access the IMM using the online authenticated
LAN access method, ASU will automatically use the unauthenticated KCS access method.
The following commands are examples of using the userid and password default values and
not using the default values.
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
–user <imm_user_id> –password <imm_password>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –user <imm_user_id>
–password <imm_password>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
–user <imm_user_id> –password <imm_password>
Examples that do use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
• Online KCS access (unauthenticated and user restricted): You do not need to specify a value for
access_method when you use this access method.
The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver
be installed. Some operating systems have the IPMI driver installed by default. ASU provides
the corresponding mapping layer. You can download the Advanced Settings Utility User's Guide
at https://support.lenovo.com/us/en/ documents/LNVO-ASU.
• The following commands are examples of using the userid and password default values and
not using the default values.
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
• Remote LAN access, type the command:

Note: When using the remote LAN access method to access IMM using the LAN from a client,
the host and the imm_external_ip address are required parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:

imm_external_ip
The external IMM LAN IP address. There is no default value. This parameter is required.

120 Lenovo System x3650 M4 HD Installation and Service Guide

 imm_user_id
The IMM account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).
The following commands are examples of using the userid and password default values and
not using the default values.
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> –host <imm_ip>
–user <imm_user_id> –password <imm_password>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –host <imm_ip>
–user <imm_user_id> –password <imm_password>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip>
–user <imm_user_id> –password <imm_password>
Examples that do use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> –host <imm_ip>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –host <imm_ip>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip>
• Bootable media:
You can also build a bootable media using the applications available through the ToolsCenter
website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the
ToolsCenter page, scroll down for the available tools.
Step 5. Restart the server.

Chapter 3. Configuration information and instructions 121

122 Lenovo System x3650 M4 HD Installation and Service Guide
Chapter 4. Troubleshooting
This chapter describes the diagnostic tools and troubleshooting information that are available to help
you solve problems that might occur in the server.

If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix D
“Getting help and technical assistance” on page 1135 for more information.

Start here
You can solve many problems without outside assistance by following the troubleshooting procedures in
this documentation and on the World Wide Web.

This document describes the diagnostic tests that you can perform, troubleshooting procedures, and
explanations of error messages and error codes. The documentation that comes with your operating system
and software also contains troubleshooting information.

Diagnosing a problem
Before you contact IBM or an approved warranty service provider, follow these procedures in the order in
which they are presented to diagnose a problem with your server.

Step 1. Return the server to the condition it was in before the problem occurred.

If any hardware, software, or firmware was changed before the problem occurred, if possible,
reverse those changes. This might include any of the following items:
• Hardware components
• Device drivers and firmware
• System software
• UEFI firmware
• System input power or network connections
Step 2. View the light path diagnostics LEDs and event logs.

The server is designed for ease of diagnosis of hardware and software problems.
• Light path diagnostics LEDs: See “Light path diagnostics” on page 129 for information about
using light path diagnostics LEDs.
• Event logs: See “Event logs” on page 135 for information about notification events and
diagnosis.
• Software or operating-system error codes: See the documentation for the software or
operating system for information about a specific error code. See the manufacturer's website
for documentation.
Step 3. Run Dynamic System Analysis (DSA) and collect system data.

Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software,
and operating system. Have this information available when you contact IBM or an approved
warranty service provider. For instructions for running DSA, see the Dynamic System Analysis
Installation and User's Guide.

© Copyright Lenovo 2015, 2016 123

 To download the latest version of DSA code and the Dynamic System Analysis Installation and
User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA.
Step 4. Check for and apply code updates.

Fixes or workarounds for many problems might be available in updated UEFI firmware,
device firmware, or device drivers. To display a list of available updates for the server, go to
http://www.ibm.com/support/ fixcentral.

Attention: Installing the wrong firmware or device-driver update might cause the server to
malfunction. Before you install a firmware or device-driver update, read any readme and change
history files that are provided with the downloaded update. These files contain important
information about the update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the latest version.

Important: Some cluster solutions require specific code levels or coordinated code updates. If
the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
a. Install UpdateXpress system updates.

You can install code updates that are packaged as an UpdateXpress System Pack or
UpdateXpress CD image. An UpdateXpress System Pack contains an integration-tested
bundle of online firmware and device-driver updates for your server. In addition, you
can use IBM ToolsCenter Bootable Media Creator to create bootable media that is
suitable for applying firmware updates and running preboot diagnostics. For more
information about UpdateXpress System Packs, see http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=SERV-XPRESS and “Updating the firmware” on page 99. For
more information about the Bootable Media Creator, see https://support.lenovo.com/
us/en/documents/LNVO-BOMC.

Be sure to separately install any listed critical updates that have release dates that are later
than the release date of the UpdateXpress System Pack or UpdateXpress image (see step b).
b. Install manual system updates.
1. Determine the existing code levels.
In DSA, click Firmware/VPD to view system firmware levels, or click Software to view
operating-system levels.
2. Download and install updates of code that is not at the latest level.
To display a list of available updates for the server, go to http://www.ibm.com/support/
fixcentral.
When you click an update, an information page is displayed, including a list of the
problems that the update fixes. Review this list for your specific problem; however, even if
your problem is not listed, installing the update might solve the problem.
Step 5. Check for and correct an incorrect configuration.

If the server is incorrectly configured, a system function can fail to work when you enable it; if you
make an incorrect change to the server configuration, a system function that has been enabled
can stop working.
a. Make sure that all installed hardware and software are supported.

See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed
operating system, optional devices, and software levels. If any hardware or software
component is not supported, uninstall it to determine whether it is causing the problem.

124 Lenovo System x3650 M4 HD Installation and Service Guide

 You must remove nonsupported hardware before you contact IBM or an approved warranty
service provider for support.
b. Make sure that the server, operating system, and software are installed and configured
correctly.

Many configuration problems are caused by loose power or signal cables or incorrectly seated
adapters. You might be able to solve the problem by turning off the server, reconnecting
cables, reseating adapters, and turning the server back on. For information about performing
the checkout procedure, see “About the checkout procedure” on page 126. For information
about configuring the server, see Chapter 3 “Configuration information and instructions” on
page 99.
Step 6. See controller and management software documentation.

If the problem is associated with a specific function (for example, if a RAID hard disk drive is
marked offline in the RAID array), see the documentation for the associated controller and
management or controlling software to verify that the controller is correctly configured.

Problem determination information is available for many devices such as RAID and network
adapters.

For problems with operating systems or software or devices, go to http://www.lenovo.com/support.

Step 7. Check for troubleshooting procedures and RETAIN tips.

Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.
To search for troubleshooting procedures and RETAIN tips, go to http://www.lenovo.com/support.
Step 8. Use the troubleshooting tables.

See “Troubleshooting by symptom” on page 140 to find a solution to a problem that has identifiable
symptoms.

A single problem might cause multiple symptoms. Follow the troubleshooting procedure for the
most obvious symptom. If that procedure does not diagnose the problem, use the procedure for
another symptom, if possible.

If the problem remains, contact IBM or an approved warranty service provider for assistance with
additional problem determination and possible hardware replacement. To open an online service
request, go to http://www.ibm.com/support/ entry/portal/Open_service_request. Be prepared to
provide information about any error codes and collected data.

Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have
been previously identified by IBM. After you have verified that all code is at the latest level, all hardware
and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact IBM or an approved warranty service provider for assistance.

To open an online service request, go to http://www.ibm.com/support/ entry/portal/Open_service_request.

Be prepared to provide information about any error codes and collected data and the problem determination
procedures that you have used.

Service bulletins
Lenovo continually updates the support website with the latest tips and techniques that you can use to solve
problem that you might have with the Lenovo System x3650 M4 HD server.

Chapter 4. Troubleshooting 125

To find service bulletins that are available for the Lenovo System x3650 M4 HD server, go to
http://www.lenovo.com/support and search for 5460, and retain.

Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.

About the checkout procedure

Before you perform the checkout procedure for diagnosing hardware problems, review the following
information:

• Read the safety information that begins on [age “Safety” on page v.

• The Dynamic System Analysis (DSA) provides the primary methods of testing the major components of
the server, such as the system board, Ethernet controller, keyboard, mouse (pointing device), serial
ports, and hard disk drives. You can also use them to test some external devices. If you are not sure
whether a problem is caused by the hardware or by the software, you can use the diagnostic programs to
confirm that the hardware is working correctly.
• When you run DSA, a single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will not occur the next
time you run DSA.

Important: If multiple error codes or light path diagnostics LEDs indicate a microprocessor error, the
error might be in the microprocessor or in the microprocessor socket. See “Microprocessor problems” on
page 145 for information about diagnosing microprocessor problems.
• Before you run DSA, you must determine whether the failing server is part of a shared hard disk drive
cluster (two or more servers sharing external storage devices). If it is part of a cluster, you can run all
diagnostic programs except the ones that test the storage unit (that is, a hard disk drive in the storage
unit) or the storage adapter that is attached to the storage unit. The failing server might be part of a
cluster if any of the following conditions is true:
– You have identified the failing server as part of a cluster (two or more servers sharing external storage
devices).
– One or more external storage units are attached to the failing server and at least one of the attached
storage units is also attached to another server or unidentifiable device.
– One or more servers are located near the failing server.

Important: If the server is part of a shared hard disk drive cluster, run one test at a time. Do not run
any suite of tests, such as “quick” or “normal” tests, because this might enable the hard disk drive
diagnostic tests.
• If the server is halted and a POST error code is displayed, see Appendix B “UEFI/POST diagnostic codes”
on page 953. If the server is halted and no error message is displayed, see “Troubleshooting by symptom”
on page 140 and “Solving undetermined problems” on page 160.
• For information about power-supply problems, see “Solving power problems” on page 157, “Power
problems” on page 149, and “Power-supply LEDs” on page 131.
• For intermittent problems, check the event log; see “Event logs” on page 135 and Appendix C “DSA
diagnostic test results” on page 977.

Performing the checkout procedure

Use this information to perform the checkout procedure.

To perform the checkout procedure, complete the following steps:

126 Lenovo System x3650 M4 HD Installation and Service Guide

Step 1. Is the server part of a cluster?
• No: Go to step 2.
• Yes: Shut down all failing servers that are related to the cluster. Go to step 2.
Step 2. Complete the following steps:
a. Check the power supply LEDs (see “Power-supply LEDs” on page 131).
b. Turn off the server and all external devices.
c. Check all internal and external devices for compatibility at http://www.lenovo.com/
serverproven/.
d. Check all cables and power cords.
e. Set all display controls to the middle positions.
f. Turn on all external devices.
g. Turn on the server. If the server does not start, see “Troubleshooting by symptom” on page 140.
h. Check the system-error LED on the operator information panel. If it is lit, check the light path
diagnostics LEDs (see “Light path diagnostics” on page 129).
i. Check for the following results:
• Successful completion of POST (see “POST” on page 137 for more information)
• Successful completion of startup, which is indicated by a readable display of the
operating-system desktop
Step 3. Is there a readable image on the monitor screen?
• No: Find the failure symptom in “Troubleshooting by symptom” on page 140; if necessary, see
“Solving undetermined problems” on page 160.
• Yes: Run DSA (see “Running the DSA Preboot diagnostic programs” on page 139).
– If DSA reports an error, follow the instructions in Appendix C “DSA diagnostic test results” on
page 977.
– If DSA does not report an error but you still suspect a problem, see “Solving undetermined
problems” on page 160.

Diagnostic tools
The section introduces available tools to help you diagnose and solve hardware-related problems.

• Light path diagnostics

Use light path diagnostics to diagnose system errors quickly. See “Light path diagnostics” on page 129
for more information.
• Event logs
The event logs list the error codes and messages that are generated when an error is detected for the
subsystems IMM2, POST, DSA, and the server baseboard management controller. See “Event logs” on
page 135 for more information.
• Integrated management module II
The integrated management module II (IMM2) combines service processor functions, video controller,
and remote presence and blue-screen capture features in a single chip. The IMM provides advanced
service-processor control, monitoring, and alerting function. If an environmental condition exceeds
a threshold or if a system component fails, the IMM lights LEDs to help you diagnose the problem,
records the error in the IMM event log, and alerts you to the problem. Optionally, the IMM also provides a
virtual presence capability for remote server management capabilities. The IMM provides remote server
management through the following industry-standard interfaces:

Chapter 4. Troubleshooting 127

 – Intelligent Platform Management Protocol (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3
– Common Information Model (CIM)
– Web browser
For more information about the integrated management module II (IMM2), see “Using the
integrated management module” on page 110, Appendix A “Integrated management module II
(IMM2) error messages” on page 303, and the Integrated Management Module II User's Guide at
http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/
printable_doc.html.
• Dynamic System Analysis
Two editions of Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable
and DSA Preboot:
– DSA Portable
DSA Portable collects and analyzes system information to aid in diagnosing server problems. DSA
Portable runs on the server operating system and collects the following information about the server:
– Drive health information
– Event logs for ServeRAID controllers and service processors
– IMM2 configuration information
– IMM2 environmental information
– Installed hardware, including PCI and USB information
– Installed applications and hot fixes
– Kernel modules
– Light path diagnostics status
– Microprocessor, input/out hub, and UEFI error logs
– Network interfaces and settings
– Option card driver and firmware information
– RAID controller configuration
– Service processor (integrated management module) status and configuration
– System configuration
– Vital product data, firmware, and UEFI configuration
DSA Portable creates a DSA log, which is a chronologically ordered merge of the system-event log
(as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log),
and the operating-system event logs. You can send the DSA log as a file to Lenovo Support (when
requested by Lenovo Support) or view the information as a text file or HTML file.

Note: Use the latest available version of DSA to make sure you are using the most
recent configuration data. For documentation and download information for DSA, see
http://shop.lenovo.com/us/en/systems/solutions/.
For additional information, see “Dynamic System Analysis” on page 137 and Appendix C “DSA
diagnostic test results” on page 977.
– DSA Preboot
DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot
collects and analyzes system information to aid in diagnosing server problems, as well as offering a
rich set of diagnostic tests of the major components of the server. DSA Preboot collects the following
information about the server:

128 Lenovo System x3650 M4 HD Installation and Service Guide

 – Drive health information
– IMM2 configuration information
– IMM2 environmental information
– Event logs for ServeRAID controllers and service processors
– Installed hardware, including PCI and USB information
– Light path diagnostics status
– Microprocessor, input/output hub, and UEFI error logs
– Network interfaces and settings
– Option card driver and firmware information
– RAID controller configuration
– Service processor (integrated management module) status and configuration
– System configuration
– Vital product data, firmware, and UEFI configuration
DSA Preboot also provides diagnostics for the following system components (when they are installed):
1. Emulex network adapter
2. IMM I2C bus
3. Light path diagnostics panel
4. Memory modules
5. Microprocessors
6. Optical devices (CD or DVD)
7. SAS or SATA drives
8. LSI controller
9. Broadcom network adapter
10. FusionIO storage
11. Intel GPU
12. Nvidia GPU
See “Running the DSA Preboot diagnostic programs” on page 139 for more information on running the
DSA Preboot program on the server.
• Troubleshooting by symptom
These tables list problem symptoms and actions to correct the problems. See “Troubleshooting by
symptom” on page 140 for more information.

Light path diagnostics

Light path diagnostics is a system of LEDs on various external and internal components of the server that
leads you to the failed component. When an error occurs, LEDs are lit along the path of the front panel, the
light path diagnostics panel, then on the failed component. By viewing the LEDs in a particular order, you
can often identify the source of the error.

When LEDs are lit to indicate an error, they remain lit when the server is turned off, provided that the server is
still connected to power and the power supply is operating correctly.

Before you work inside the server to view light path diagnostics LEDs, read the safety information “Safety”
on page v and “Handling static-sensitive devices” on page 36.

If an error occurs, view the light path diagnostics LEDs in the following order:

Chapter 4. Troubleshooting 129

 1. Look at the operator information panel on the front of the server.
• If the check log LED is lit, it indicates that information about an un-isolated fault condition in the
server is available in the IMM event log or in the system-event log.
• If the system-error LED is lit, it indicates that an error has occurred; go to 2.
The following illustration shows the operator information panel.

Power-control button/
power-on LED

Ethernet activity LEDs Reset button

1 2 3 4

Ethernet icon Locator button/ Check log LED System-error LED

locator LED

Figure 93. Operator information panel

2. Remove the server cover and look inside the server for lit LEDs. Certain components inside the server
have LEDs that are lit to indicate the location of a problem.

Note: You do not have to remove the server cover to view the LEDs on hard disk drives and power
supplies.
The following illustration shows the LEDs on the system board.

130 Lenovo System x3650 M4 HD Installation and Service Guide

 System error
LED Locator LED Power LED

RTMM heartbeat LED

IMM heartbeat
LED

Standby power
LED

Dual-port network
adapter LED

System battery
error LED

DIMM 19-24
error LEDs DIMM 1-6
(under the latches) error LEDs
(under the latches)

Microprocessor 2 Microprocessor 1
error LED error LED

Fan 4 Fan 3 DIMM 7-18 Fan 2 System board Fan 1

error LED error LED error LEDs error LED error LED error LED
(under the latches)

Figure 94. System board error LEDs

Power-supply LEDs
The following minimum configuration is required for the server to start.
• One microprocessor in microprocessor socket 1
• One 2 GB DIMM on the system board
• One power supply
• Power cord
• Four cooling fans
• One PCI riser-card assembly in PCI connector 1

AC power-supply LEDs
Use this information to view AC power-supply LEDs.

The following minimum configuration is required for the DC LED on the power supply to be lit:
• Power supply
• Power cord

Note: You must turn on the server for the DC LED on the power supply to be lit.

The following illustration shows the locations of the power-supply LEDs on the ac power supply.

Chapter 4. Troubleshooting 131

 AC power
LED (green)

DC power
LED (green)

Power-supply
error LED (amber)

0000000 0000000

00

000

000

0000000 0000000

00

000
000

0000000 0000000

000

000
000

0000000 0000000

000

0000000 0000000

000
000

000

0000000 0000000

000
000
00

000

00
00

000

0000

Figure 95. AC power-supply LEDs

The following table describes the problems that are indicated by various combinations of the power-supply
LEDs on an ac power supply and suggested actions to correct the detected problems.

AC power-supply LEDs
AC DC Error (!) Description Action Notes
On On Off Normal operation.
Off Off Off No ac power to the 1. Check the ac power to the This is a normal
server or a problem server. condition when no ac
with the ac power 2. Make sure that the power power is present.
source. cord is connected to a
functioning power source.
3. Restart the server. If the
error remains, check the
power-supply LEDs.
4. If the problem remains,
replace the power-supply.
Off Off On The power supply Replace the power supply.
has failed.
Off On Off The power supply Replace the power supply.
has failed.
Off On On The power supply Replace the power supply.
has failed.
On Off Off Power-supply not 1. Reseat the power supply. Typically indicates a
fully seated, faulty 2. Follow actions in “Power power-supply is not
system board, or problems” on page 149. fully seated.
the power supply
has failed. 3. Follow actions in “Solving
power problems” on page
157 until the problem is
solved.
On Off On The power supply Replace the power supply.
has failed.
On On On The power supply Replace the power supply.
has failed.

132 Lenovo System x3650 M4 HD Installation and Service Guide

DC power-supply LEDs
Use this information to view DC power-supply LEDs.

The following illustration shows the locations of the power-supply LEDs on the dc power supply.

Figure 96. DC power-supply LEDs

The following table describes the problems that are indicated by various combinations of the power-supply
LEDs on a dc power supply and suggested actions to correct the detected problems.

DC power-supply LEDs
IN OK OUT OK Error (!) Description Action Notes
On On Off Normal operation.
Off Off Off No dc power to the 1. Check the dc power to the This is a normal
server or a problem server. condition when no dc
with the dc power 2. Make sure that the power power is present.
source. cord is connected to a
functioning power source.
3. Restart the server. If the
error remains, check the
power-supply LEDs.
4. If the problem remains,
replace the power-supply.
Off Off On The power supply Replace the power supply.
has failed.
Off On Off The power supply Replace the power supply.
has failed.
Off On On The power supply Replace the power supply.
has failed.
On Off Off Power-supply not 1. Reseat the power supply. Typically indicates a
fully seated, faulty 2. Follow actions in the “Power power-supply is not
system board, or problems” on page 149. fully seated.
the power supply
has failed. 3. Follow actions in “Solving
power problems” on page
157 until the problem is
solved.

Chapter 4. Troubleshooting 133

 DC power-supply LEDs
IN OK OUT OK Error (!) Description Action Notes
On Off On The power supply Replace the power supply.
has failed.
On On On The power supply Replace the power supply.
has failed.

System pulse LEDs

Use this information to view the system pulse LEDs.

The following LEDs are on the system board and monitor the system power-on and power-off sequencing
and boot progress (see “System-board LEDs” on page 31 for the location of these LEDs).

Table 13. System pulse LEDs

LED Description Action
RTMM heartbeat Power-on and power-off 1. If the LED blinks at 1Hz, it is functioning
sequencing. properly and no action is necessary.
2. If the LED is not blinking, (trained technician
only) replace the system board.
IMM2 heartbeat IMM2 heartbeat boot process. The following steps describe the different stages
of the IMM2 heartbeat sequencing process.
1. When this LED is blinking fast
(approximately 4Hz), this indicates,
that the IMM2 code is in the loading
process.
2. When this LED goes off momentarily, this
indicates that the IMM2 code has loaded
completely.
3. When this LED goes off momentarily and
then starts blinking slowing (approximately
1Hz), this indicates that IMM2 is fully
operational. You can now press the
power-control button to power-on the
server.
4. If this LED does not blink within 30 seconds
of connecting a power source to the server,
(trained technician only) replace the system
board.

PCI riser-card LEDs

Use this information to view the PCI riser-card LEDs.

The following illustration shows the location of the PCI riser-card LEDs.

134 Lenovo System x3650 M4 HD Installation and Service Guide

 UpperPCI slot error LED

Center PCI slot error LED

Lower PCI slot error LED 000

000

000

0000000

000

0000000

0000000

0000

0000000

00

0000

0000

00

0000

0000

0000

Figure 97. PCI riser-card LEDs

Event logs
Error codes and messages displayed in POST event log, system-event log, integrated management module
(IMM2) event log, and DSA event log.

• POST event log: This log contains the most recent error codes and messages that were generated
during POST. You can view the contents of the POST event log from the Setup utility (see “Starting the
Setup utility” on page 103). For more information about POST error codes, see Appendix B “UEFI/POST
diagnostic codes” on page 953.
• System-event log: This log contains POST and system management interrupt (SMI) events and all
events that are generated by the baseboard management controller that is embedded in the integrated
management module (IMM). You can view the contents of the system-event log through the Setup
utility and through the Dynamic System Analysis (DSA) program (as IPMI event log).The system-event
log is limited in size. When it is full, new entries will not overwrite existing entries; therefore, you must
periodically clear the system-event log through the Setup utility. When you are troubleshooting an error,
you might have to save and then clear the system-event log to make the most recent events available for
analysis. For more information about the system-event log, see Appendix A “Integrated management
module II (IMM2) error messages” on page 303.
Messages are listed on the left side of the screen, and details about the selected message are displayed
on the right side of the screen. To move from one entry to the next, use the Up Arrow (-) and Down
Arrow (¯) keys.
Some IMM sensors cause assertion events to be logged when their setpoints are reached. When a
setpoint condition no longer exists, a corresponding deassertion event is logged. However, not all events
are assertion-type events.
• Integrated management module II (IMM2) event log: This log contains a filtered subset of all IMM,
POST, and system management interrupt (SMI) events. You can view the IMM event log through the IMM
web interface. For more information, see “Logging on to the web interface” on page 113. You can also
view the IMM event log through the Dynamic System Analysis (DSA) program (as the ASM event log).
For more information about IMM error messages, see Appendix A “Integrated management module II
(IMM2) error messages” on page 303.
• DSA event log: This log is generated by the Dynamic System Analysis (DSA) program, and it is a
chronologically ordered merge of the system-event log (as the IPMI event log), the IMM chassis-event log
(as the ASM event log), and the operating-system event logs. You can view the DSA event log through the
DSA program (see “Viewing event logs without restarting the server” on page 136). For more information

Chapter 4. Troubleshooting 135

 about DSA and DSA messages, see “Dynamic System Analysis” on page 137 and Appendix C “DSA
diagnostic test results” on page 977.

Viewing event logs through the Setup utility

To view the POST event log or system-event log, complete the following steps:

Step 1. Turn on the server.

Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and
an administrator password, you must type the administrator password to view the event logs.
Step 3. Select System Event Logs and use one of the following procedures:
• To view the POST event log, select POST Event Viewers.
• To view the system-event log, select System Event Log.

Viewing event logs without restarting the server

If the server is not hung and the IMM is connected to a network, methods are available for you to view one or
more event logs without having to restart the server.

If you have installed Dynamic System Analysis (DSA) Portable, you can use it to view the system-event log
(as the IPMI event log), or the IMM event log (as the ASM event log), the operating-system event logs, or the
merged DSA log. You can also use DSA Preboot to view these logs, although you must restart the server to
use DSA Preboot. To install DSA Portable or check for and download a later version of DSA Preboot CD
image, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA.

If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions
of the Linux operating system come with a current version of IPMItool. For an overview of IPMI, go to
http://www.ibm.com/developerworks/linux/blueprints/ and click Using Intelligent Platform Management
Interface (IPMI) on Lenovo Linux platforms.

You can view the IMM event log through the Event Log link in the integrated management module II (IMM2)
web interface. For more information, see “Logging on to the web interface” on page 113.

The following table describes the methods that you can use to view the event logs, depending on the
condition of the server. The first three conditions generally do not require that you restart the server.

Table 14. Methods for viewing event logs

Condition Action
The server is not hung and is connected to a network Use any of the following methods:
(using an operating system controlled network ports). • Run DSA Portable to view the diagnostic event log
(requires IPMI driver) or create an output file that you
can send to Lenovo service and support (using ftp or
local copy).
• Use IPMItool to view the system-event log (requires
IPMI driver).
• Use the web browser interface to the IMM to view the
system-event log locally (requires RNDIS USB LAN
driver).
The server is not hung and is not connected to a network • Run DSA Portable to view the diagnostic event log
(using an operating system controlled network ports). (requires IPMI driver) or create an output file that you
can send to Lenovo service and support (using ftp or
local copy).
• Use IPMItool to view the system-event log (requires
IPMI driver).

136 Lenovo System x3650 M4 HD Installation and Service Guide

Table 14. Methods for viewing event logs (continued)
Condition Action
• Use the web browser interface to the IMM to view the
system-event log locally (requires RNDIS USB LAN
driver).
The server is not hung and the integrated management In a web browser, type the IP address for the IMM2
module II (IMM2) is connected to a network. and go to the Event Log page. For more information,
see “Obtaining the IMM host name” on page 112 and
“Logging on to the web interface” on page 113.
The server is hung, and no communication can be made • If DSA Preboot is installed, restart the server and press
with the IMM. F2 to start DSA Preboot and view the event logs (see
“Running the DSA Preboot diagnostic programs” on
page 139 for more information).
• Alternatively, you can restart the server and press F1 to
start the Setup utility and view the POST event log or
system-event log. For more information, see “Viewing
event logs through the Setup utility” on page 136.

Clearing the event logs

Use this information to clear the event logs.

To clear the event logs, complete the following steps:

Note: The POST error log is automatically cleared each time the server is restarted.

Step 1. Turn on the server.

Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and
an administrator password, you must type the administrator password to view the event logs.
Step 3. To clear the IMM system-event log, select System Event Logs ➙ Clear System Event Log,
then, press Enter twice.

POST
When you turn on the server, it performs a series of tests to check the operation of the server components
and some optional devices in the server. This series of tests is called the power-on self-test, or POST.

Note: This server does not use beep codes for server status.

If a power-on password is set, you must type the password and press Enter (when you are prompted),
for POST to run.

If POST detects a problem, an error message is displayed. See Appendix B “UEFI/POST diagnostic codes”
on page 953 for more information.

If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page
135 for more information.

Dynamic System Analysis

Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server
problems.

DSA collects the following information about the server:

• Drive health information

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• Event logs for ServeRAID controllers and service processors
• Hardware inventory, including PCI and USB information
• Installed applications and hot fixes (available in DSA Portable only)
• Kernel modules (available in DSA Portable only)
• Light path diagnostics status
• Network interfaces and settings
• Performance data and details about processes that are running
• RAID controller configuration
• Service processor (integrated management module) status and configuration
• System configuration
• Vital product data and firmware information

For system-specific information about the action that you should take as a result of a message that DSA
generates, see Appendix C “DSA diagnostic test results” on page 977.

If you cannot find a problem by using DSA, see “Solving undetermined problems” on page 160 for
information about testing the server.

Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation
while the program loads.

Make sure that the server has the latest version of the DSA code. To obtain DSA code and the
Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/
en/documents/LNVO-DSA.

DSA editions
Two editions of Dynamic System Analysis are available.
• DSA Portable
DSA Portable Edition runs within the operating system; you do not have to restart the server to run it. It is
packaged as a self-extracting file that you download from the web. When you run the file, it self-extracts
to a temporary folder and performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder and leaves the results of
the data collection and diagnostics on the server.
If you are unable to restart the server, use DSA Portable.
• DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the server to run it. It is provided in
the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE
using the ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at
https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition to the capabilities of the other
editions of DSA, DSA Preboot includes diagnostic routines that would be disruptive to run within the
operating-system environment (such as resetting devices and causing loss of network connectivity). It
has a graphical user interface that you can use to specify which diagnostics to run and to view the
diagnostic and data collection results.
DSA Preboot provides diagnostics for the following system components, if they are installed:
– Emulex network adapter
– Optical devices (CD or DVD)
– Tape drives (SCSI, SAS, or SATA)
– Memory

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 – Microprocessor
– Checkpoint panel
– I2C bus
– SAS and SATA drives
If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot.

For more information and to download the utilities, go to https://support.lenovo.com/us/

en/documents/LNVO-DSA.

Running the DSA Preboot diagnostic programs

Use this information to run the DSA Preboot diagnostic programs

Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem,
skip the memory test.

To run the DSA Preboot diagnostic programs, complete the following steps:

Step 1. If the server is running, turn off the server and all attached devices.
Step 2. Turn on all attached devices; then, turn on the server.
Step 3. When the prompt <F2> Diagnostics is displayed, press F2.

Note: The DSA Preboot diagnostic program might appear to be unresponsive for an unusual
length of time when you start the program. This is normal operation while the program loads. The
loading process may take up to 10 minutes.
Step 4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnostic program.

Note: After you exit from the stand-alone memory diagnostic environment, you must restart the
server to access the stand-alone memory diagnostic environment again.
Step 5. Type gui to display the graphical user interface, or type cmd to display the DSA interactive menu.
Step 6. Follow the instructions on the screen to select the diagnostic test to run.

If the diagnostic programs do not detect any hardware errors but the problem remains during normal server
operation, a software error might be the cause. If you suspect a software problem, see the information
that comes with your software.

A single problem might cause more than one error message. When this happens, correct the cause of the
first error message. The other error messages usually will not occur the next time you run the diagnostic
programs.

If the server stops during testing and you cannot continue, restart the server and try running the DSA
Preboot diagnostic programs again. If the problem remains, replace the component that was being tested
when the server stopped.

Diagnostic text messages

Diagnostic text messages are displayed while the tests are running.

A diagnostic text message contains one of the following results:

Passed: The test was completed without any errors.
Failed: The test detected an error.
Aborted: The test could not proceed because of the server configuration.

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Additional information concerning test failures is available in the extended diagnostic results for each test.

Viewing the test log results and transferring the DSA collection
Use this information to view the test log results and transferring the DSA collection.

To view the test log for the results when the tests are completed, click the Success link in the Status column,
if you are running the DSA graphical user interface, or type :x to exit the Execute Tests menu, if you are
running the DSA interactive menu, or select Diagnostic Event Log in the graphical user interface. To transfer
DSA Preboot collections to an external USB device, type the copy command in the DSA interactive menu.
• If you are running the DSA graphical user interface (GUI), click the Success link in the Status column.
• If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select
completed tests to view the results.

You can also send the DSA error log to the Lenovo support to aid in diagnosing the server problems.

Automated service request (call home)

Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is
detected. These tools can help Lenovo Support speed up the process of diagnosing problems.

The following sections provide information about the call home tools.

Electronic Service Agent

Electronic Service Agent monitors, tracks, and captures system hardware errors and hardware and software
inventory information, and reports serviceable problems directly to Lenovo Support. You can also choose to
collect data manually. It uses minimal system resources, and can be downloaded from the Lenovo website.

For more information and to download Electronic Service Agent, go to http://www-01.ibm.com/support/esa/.

Error messages
This section provides the list of error codes and messages for UEFI/POST, IMM2, and DSA that are
generated when a problem is detected.

See Appendix B “UEFI/POST diagnostic codes” on page 953, Appendix A “Integrated management module
II (IMM2) error messages” on page 303, and Appendix C “DSA diagnostic test results” on page 977 for
more information.

Troubleshooting by symptom
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you cannot find a solution to the problem in these tables, see Appendix C “DSA diagnostic test results” on
page 977 for information about testing the server and “Running the DSA Preboot diagnostic programs” on
page 139 for additional information about running DSA Preboot program. For additional information to help
you solve problems, see “Start here” on page 123.

If you have just added new software or a new optional device and the server is not working, complete the
following steps before you use the troubleshooting tables:

Step 1. Check the system-error LED on the operator information panel; if it is lit, check the light path
diagnostics LEDs (see “Light path diagnostics” on page 129).

140 Lenovo System x3650 M4 HD Installation and Service Guide

Step 2. Remove the software or device that you just added.
Step 3. Run Dynamic System Analysis (DSA) to determine whether the server is running correctly (for
information about using DSA, see Appendix C “DSA diagnostic test results” on page 977).
Step 4. Reinstall the new software or new device.

General problems
Use this information to solve general problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
A cover latch is broken, an If the part is a CRU, replace it. If the part is a microprocessor or the system board,
LED is not working, or a similar the part must be replaced by a trained technician.
problem has occurred.
The server is hung while the 1. See “Nx-boot failure” on page 164 for more information.
screen is on. Cannot start the 2. See “Recovering the server firmware (UEFI update failure)” on page 162 for
Setup utility by pressing F1. more information.

Hard disk drive problems

Use this information to solve hard disk drive problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
A hard disk drive has failed, Replace the failed hard disk drive (see “Removing a hot-swap hard disk drive” on
and the associated yellow hard page 210 and “Replacing a hot-swap drive” on page 211).
disk drive status LED is lit.
A newly installed hard disk 1. Make sure that the installed hard disk drive or ServeRAID adapter is supported.
drive is not recognized. For a list of supported optional devices, see http://www.lenovo.com/
serverproven/.
2. Observe the associated yellow hard disk drive status LED. If the LED is lit, it
indicates a drive fault.
3. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert
the drive, making sure that the drive assembly connects to the hard disk drive
backplane.
4. Observe the associated green hard disk drive activity LED and the yellow
status LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the
drive is recognized by the controller and is working correctly. Run the DSA
diagnostics program to determine whether the drive is detected.

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action

• If the green activity LED is flashing and the yellow status LED is flashing
slowly, the drive is recognized by the controller and is rebuilding.
• If neither LED is lit or flashing, check the hard disk drive backplane (go to 5).
• If the green activity LED is flashing and the yellow status LED is lit, replace
the drive. If the activity of the LEDs remains the same, go to 5. If the activity
of the LEDs changes, return to 2.
5. Make sure that the hard disk drive backplane is correctly seated. When it is
correctly seated, the drive assemblies correctly connect to the backplane
without bowing or causing movement of the backplane.
6. Reseat the backplane power cable and repeat steps 2 through 4.
7. Reseat the backplane signal cable and repeat steps 2 through 4.
8. Suspect the backplane signal cable or the backplane:
• If the server has eight hot-swap bays:
a. Replace the affected backplane signal cable.
b. Replace the affected backplane.
9. See “Problem determination tips” on page 160.
Multiple hard disk drives fail. Make sure that the hard disk drive, SAS/SATA adapter, and server device drivers
and firmware are at the latest level.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
Multiple hard disk drives are 1. Review the storage subsystem logs for indications of problems within the
offline. storage subsystem, such as backplane or cable problems.
2. See “Problem determination tips” on page 160.
A replacement hard disk drive 1. Make sure that the hard disk drive is recognized by the adapter (the green hard
does not rebuild. disk drive activity LED is flashing).
2. Review the SAS/SATA adapter documentation to determine the correct
configuration parameters and settings.
A green hard disk drive activity If the green hard disk drive activity LED does not flash when the drive is in use, run
LED does not accurately the DSA Preboot diagnostic programs to collect error logs (see “Running the DSA
represent the actual state of Preboot diagnostic programs” on page 139).
the associated drive.
• If there is a hard disk drive error log, replace the affected hard disk drive.
• If there is no disk drive error log error log, replace the affected backplane.
An yellow hard disk drive 1. If the yellow hard disk drive LED and the RAID adapter software do not indicate
status LED does not accurately the same status for the drive, complete the following steps:
represent the actual state of a. Turn off the server.
the associated drive.
b. Reseat the SAS/SATA adapter.
c. Reseat the backplane signal cable and backplane power cable.
d. Reseat the hard disk drive.
e. Turn on the server and observe the activity of the hard disk drive LEDs.
2. See “Problem determination tips” on page 160.

142 Lenovo System x3650 M4 HD Installation and Service Guide

Hypervisor problems
Use this information to solve hypervisor problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
If an optional embedded 1. Make sure that the optional embedded hypervisor flash device is selected on
hypervisor flash device is not the boot manager <F12> Select Boot Device at startup.
listed in the expected boot 2. Make sure that the embedded hypervisor flash device is seated in the connector
order, does not appear in the correctly (see “Removing a USB embedded hypervisor flash device” on page
list of boot devices, or a similar 264 and “Replacing a USB embedded hypervisor flash device” on page 265).
problem has occurred.
3. See the documentation that comes with the optional embedded hypervisor
flash device for setup and configuration information.
4. Make sure that other software works on the server.

Intermittent problems
Use this information to solve intermittent problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
A problem occurs only 1. Make sure that:
occasionally and is difficult to • All cables and cords are connected securely to the rear of the server and
diagnose. attached devices.
• When the server is turned on, air is flowing from the fan grille. If there is
no airflow, the fan is not working. This can cause the server to overheat
and shut down.
2. Check the system-error log or IMM event logs (see “Event logs” on page 135).
The server resets (restarts) 1. If the reset occurs during POST and the POST watchdog timer is enabled (click
occasionally. System Settings ➙ Recovery ➙ System Recovery ➙ POST Watchdog Timer
in the Setup utility to see the POST watchdog setting), make sure that sufficient
time is allowed in the watchdog timeout value (POST Watchdog Timer). If the
server continues to reset during POST, see Appendix B “UEFI/POST diagnostic
codes” on page 953 and Appendix C “DSA diagnostic test results” on page 977.
2. If neither condition applies, check the system-error log or IMM system-event
log (see “Event logs” on page 135).

Keyboard, mouse, or USB-device problems

Use this information to solve keyboard, mouse, or USB-device problems.

Chapter 4. Troubleshooting 143

 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
All or some keys on the 1. Make sure that:
keyboard do not work. • The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. If you are using a USB keyboard, run the Setup utility and enable keyboardless
operation.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect
the keyboard from the hub and connect it directly to the server.
4. Replace the keyboard.
The mouse or USB-device 1. Make sure that:
does not work.
• The mouse or USB device cable is securely connected to the server.
• The mouse or USB device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse option is enabled in the Setup utility.
2. If you are using a USB mouse or USB device and it is connected to a USB
hub, disconnect the mouse or USB device from the hub and connect it directly
to the server.
3. Replace the mouse or USB-device.

Memory problems
Use this information to solve memory problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
The amount of system memory Note: Each time you install or remove a DIMM, you must disconnect the server from
that is displayed is less than the power source; then, wait 10 seconds before restarting the server.
the amount of installed physical 1. Make sure that:
memory.
• No error LEDs are lit on the operator information panel.
• No DIMM error LEDs are lit on the system board.
• Memory mirrored channel does not account for the discrepancy.
• The memory modules are seated correctly.
• You have installed the correct type of memory.
• If you changed the memory, you updated the memory configuration in the
Setup utility.
• All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.

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 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action

• There is no memory mismatch when the server is at the minimum memory

configuration.
2. Reseat the DIMMs, and then restart the server.
3. Check the POST error log:
• If a DIMM was disabled by a systems-management interrupt (SMI), replace
the DIMM.
• If a DIMM was disabled by the user or by POST, reseat the DIMM; then, run
the Setup utility and enable the DIMM.
4. Check that all DIMMs are initialized in the Setup utility; then, run memory
diagnostics (see “Running the DSA Preboot diagnostic programs” on page 139).
5. Reverse the DIMMs between the channels (of the same microprocessor), and
then restart the server. If the problem is related to a DIMM, replace the failing
DIMM.
6. Re-enable all DIMMs using the Setup utility, and then restart the server.
7. (Trained technician only) Install the failing DIMM into a DIMM connector
for microprocessor 2 (if installed) to verify that the problem is not the
microprocessor or the DIMM connector.
8. (Trained technician only) Replace the system board.
Multiple DIMMs in a channel Note: Each time you install or remove a DIMM, you must disconnect the server from
are identified as failing. the power source; then, wait 10 seconds before restarting the server.
1. Reseat the DIMMs; then, restart the server.
2. Remove the highest-numbered DIMM of those that are identified and replace
it with an identical known good DIMM; then, restart the server. Repeat as
necessary. If the failures continue after all identified DIMMs are replaced, go
to step 4.
3. Return the removed DIMMs, one at a time, to their original connectors, restarting
the server after each DIMM, until a DIMM fails. Replace each failing DIMM
with an identical known good DIMM, restarting the server after each DIMM
replacement. Repeat step 3 until you have tested all removed DIMMs.
4. Replace the highest-numbered DIMM of those identified; then, restart the
server. Repeat as necessary.
5. Reverse the DIMMs between the channels (of the same microprocessor), and
then restart the server. If the problem is related to a DIMM, replace the failing
DIMM.
6. (Trained technician only) Install the failing DIMM into a DIMM connector
for microprocessor 2 (if installed) to verify that the problem is not the
microprocessor or the DIMM connector.
7. (Trained technician only) Replace the system board.

Microprocessor problems
Use this information to solve microprocessor problems.

Chapter 4. Troubleshooting 145

 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
The server goes directly to the 1. Correct any errors that are indicated by the light path diagnostics LEDs (see
POST Event Viewer when it is “Light path diagnostics” on page 129).
turned on. 2. Make sure that the server supports all the microprocessors and that the
microprocessors match in speed and cache size. To view the microprocessor
information, run the Setup utility and select System Information ➙ System
Summary ➙ Processor Details.
3. (Trained technician only) Make sure that microprocessor 1 is seated correctly.
4. (Trained technician only) Remove microprocessor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained technician only) Microprocessor
b. (Trained technician only) System board

Monitor and video problems

Use this information to solve monitor and video problems.

Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the
documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you
cannot diagnose the problem, call for service.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
Testing the monitor. 1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is being
tested on a different server.
3. Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be a video device driver.
4. (Trained technician only) Replace the system board.
The screen is blank. 1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. The IMM2 remote presence function is disabled if you install an optional video
adapter. To use the IMM2 remote presence function, remove the optional video
adapter.
3. If the server installed with the graphical adapters while turning on the server,
the Lenovo logo displays on the screen after approximately 3 minutes. This is
normal operation while the system loads.
4. Make sure that:

146 Lenovo System x3650 M4 HD Installation and Service Guide

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
• The server is turned on. If there is no power to the server, see “Power
problems” on page 149.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
5. Make sure that the correct server is controlling the monitor, if applicable.
6. Make sure that damaged server firmware is not affecting the video; see
“Updating the firmware” on page 99.
7. Observe the checkpoint LEDs on the system board; if the codes are changing,
go to step 6.
8. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. Video adapter (if one is installed)
c. (Trained technician only) System board.
9. See “Solving undetermined problems” on page 160.
The monitor works when 1. Make sure that:
you turn on the server, but
• The application program is not setting a display mode that is higher than
the screen goes blank when
the capability of the monitor.
you start some application
programs. • You installed the necessary device drivers for the application.
2. Run video diagnostics (see “Running the DSA Preboot diagnostic programs”
on page 139).
• If the server passes the video diagnostics, the video is good; see “Solving
undetermined problems” on page 160.
• (Trained technician only) If the server fails the video diagnostics, replace
the system board.
The monitor has screen 1. If the monitor self-tests show that the monitor is working correctly, consider
jitter, or the screen image is the location of the monitor. Magnetic fields around other devices (such as
wavy, unreadable, rolling, or transformers, appliances, fluorescents, and other monitors) can cause screen
distorted. jitter or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor.

Attention: Moving a color monitor while it is turned on might cause screen

discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on
the monitor.

a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3 in.).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a. Monitor cable

Chapter 4. Troubleshooting 147

 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action

b. Video adapter (if one is installed)

c. Monitor
d. (Trained technician only) System board.
Wrong characters appear on 1. If the wrong language is displayed, update the server firmware to the latest level
the screen. (see “Updating the firmware” on page 99) with the correct language.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a. Monitor cable
b. Video adapter (if one is installed)
c. Monitor
d. (Trained technician only) System board.

Network connection problems

Use this information to solve network connection problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
Unable to wake the server 1. If you are using the dual-port network adapter and the server is connected to
using the Wake on LAN feature. the network using Ethernet 5 connector, check the system-error log or IMM2
system event log (see “Event logs” on page 135), make sure:
a. Fan 3 is running in standby mode, if Emulex dual port 10GBase-T embedded
adapter is installed.
b. The room temperature is not too high (see “Server features and
specifications” on page 6).
c. The air vents are not blocked.
d. The air baffle is installed securely.
2. Reseat the dual-port network adapter (see “Removing the dual-port network
adapter” on page 235 and “Replacing the dual-port network adapter” on page
237).
3. Turn off the server and disconnect it from the power source; then, wait 10
seconds before restarting the server.
4. If the problem still remains, replace the dual-port network adapter.
Log in failed by using LDAP 1. Make sure the license key is valid.
account with SSL enabled. 2. Generate a new license key and log in again.

148 Lenovo System x3650 M4 HD Installation and Service Guide

Optional-device problems
Use this information to solve optional-device problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
An Lenovo optional device that 1. Make sure that:
was just installed does not • The device is designed for the server (see http://www.lenovo.com/
work. serverproven/).
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An Lenovo optional device that 1. Make sure that all of the cable connections for the device are secure.
worked previously does not 2. If the device comes with test instructions, use those instructions to test the
work now. device.
3. If the failing device is a SCSI device, make sure that:
• The cables for all external SCSI devices are connected correctly.
• The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
• Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.

Power problems
Use this information to solve power problems.

Chapter 4. Troubleshooting 149

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.

Symptom Action

The power-control button does 1. Verify that input power is applied to the server and that the power supplies are
not work, and the reset button functioning:
does not work (the server does a. Make sure that both power supplies installed in the server are of the same
not start). type. Mixing different power supplies in the server will cause a system error.
Note: The power-control
button will not function until b. Make sure that the power cords are correctly connected to the server and to
approximately 5 to 10 seconds a working electrical outlet. The power source meets the input power
requirements for the installed power supplies (see the power supply labels).
after the server has been
connected to power. c. Make sure that the LEDs on the power supplies do not indicate a problem.
See “Power-supply LEDs” on page 131.
2. Make sure that the power-control button and the reset button are working
correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. (Trained technician only) Reseat the operator information panel cable, and
then repeat steps a and b.
d. (Trained technician only) If the problem remains, reseat the operator
information panel.
e. (Trained technician only) If the problem still remains, replace the operator
information panel.
3. Make sure that:
• The type of memory that is installed is correct.
• The processors are installed in the correct sequence.
• The minimum number of DIMMs are installed and functional for your
processor configuration.
4. If you just installed an optional device, remove it, and restart the server. If the
server now starts, you might have installed more devices than the power supply
supports.
5. If the problem still remains, see “Solving undetermined problems” on page 160.
6. If everything is done but the issue still cannot be resolved, please collect the
failure information with system logs captured to Lenovo support.

The system-error LED on the 1. Disconnect the server power cords.

light path diagnostics panel 2. (Trained technician only) remove microprocessor 1 if the Pwr rail A error has
is lit and the Pwr rail A error been recorded in the IMM event log.
has been recorded in the IMM
event log. 3. (Trained technician only) replace the system board (see “Removing the system
board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the component; then, restarting the server. If the Pwr rail A error
has been recorded in the IMM event log again, the component that you just
reinstalled is defective. Replace the defective component.

150 Lenovo System x3650 M4 HD Installation and Service Guide

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action

• (Trained technician only) Microprocessor 1 (see “Removing a microprocessor

and heat sink” on page 282 and “Replacing a microprocessor and heat sink”
on page 287).
5. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. (Trained technician only) remove microprocessor 2 if Pwr rail B error has been
is lit and the Pwr rail B error recorded in the IMM event log.
has been recorded in the IMM
event log. 3. Restart the server. If the Pwr rail B error has been recorded in the IMM event log
again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the component; then, restarting the server. If the Pwr rail B error
has been recorded in the IMM event log again, the component that you just
reinstalled is defective. Replace the defective component.
• (Trained technician only) Microprocessor 2 (see “Removing a microprocessor
and heat sink” on page 282 and “Replacing a microprocessor and heat sink”
on page 287).
5. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. Remove the following components if Pwr rail C error has been recorded in the
is lit and the Pwr rail C error IMM2 event log:
has been recorded in the IMM
event log. • Optional adapter (if one is present) installed in PCI riser-card assembly 1
or HDD/ServerRAID-H1110 (if they are present) installed in the rear two
hard-disk-drive kit
• PCI riser-card assembly 1 or rear two hard-disk-drive kit
• Fan 1
• DIMMs 1 through 6
3. Restart the server. If the Pwr rail C error has been recorded in the IMM event log
again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr rail C error has been recorded in the IMM event
log again, the component that you just reinstalled is defective. Replace the
defective component.
• DIMMs 1 through 6 (see “Removing a memory module” on page 214 and
“Installing a memory module” on page 43).
• Fan 1
• PCI riser-card assembly 1 (see “Removing a PCI riser-card assembly” on
page 221 and “Replacing a PCI riser-card assembly” on page 222) or rear
two hard-disk-drive kit (see “Removing the rear two hard-disk-drive kit” on
page 224 and “Replacing the rear two hard-disk-drive kit” on page 225.
• Optional adapter (if one is present) installed in PCI riser-card assembly 1 (see
“Removing an adapter” on page 226 and “Replacing an adapter” on page

Chapter 4. Troubleshooting 151

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
228) or HDD/ServerRAID-H1110 (if they are present) installed in the rear two
hard-disk-drive kit (see “Removing a hot-swap hard disk drive” on page 210
and “Replacing a hot-swap drive” on page 211).
5. Follow actions in “Solving power problems” on page 157, if the system-error
LED on the light path diagnostics panel is still lit.
6. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. Remove the following components if the Pwr rail D error has been recorded
is lit and the Pwr rail D error in the IMM event log:
has been recorded in the IMM
event log. • Dual-port network adapter (if one is present)
• Fan 2
• DIMMs 7 through 12
3. Restart the server. If the Pwr rail D error has been recorded in the IMM event log
again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr rail D error has been recorded in the IMM event
log again, the component that you just reinstalled is defective. Replace the
defective component.
• DIMMs 7 through 12 (see “Removing a memory module” on page 214 and
“Installing a memory module” on page 43).
• Fan 2 (see “Removing a hot-swap fan” on page 241 and “Replacing a
hot-swap fan” on page 242).
• Dual-port network adapter (if one is present)
5. Follow actions in “Solving power problems” on page 157, if the system-error
LED on the light path diagnostics panel is still lit.
6. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. Remove the following components if the Pwr rail E error has been recorded
is lit and the Pwr rail E error in the IMM event log:
has been recorded in the IMM
event log. • Hard disk drives
• DIMMs 13 through 18
3. Restart the server. If the Pwr rail E error has been recorded in the IMM event log
again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr rail E error has been recorded in the IMM event
log again, the component that you just reinstalled is defective. Replace the
defective component.
• DIMMs 13 through 18 (see “Removing a memory module” on page 214 and
“Installing a memory module” on page 43).

152 Lenovo System x3650 M4 HD Installation and Service Guide

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action

• Hard disk drives

5. Follow actions in “Solving power problems” on page 157, if the system-error
LED on the light path diagnostics panel is still lit.
6. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. Remove the following components if the Pwr rail F error has been recorded
is lit and the Pwr rail F error in the IMM event log:
has been recorded in the IMM
event log. • Optional adapter (if one is present) installed in PCI riser-card assembly 1
or HDD/ServerRAID-H1110 (if they are present) installed in the rear two
hard-disk-drive kit
• PCI riser-card assembly 1 or rear two hard-disk-drive kit
• Fan 4
• DIMMs 19 through 24
3. Restart the server. If the Pwr rail F error has been recorded in the IMM event
log again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr rail F error has been recorded in the IMM event
log again, the component that you just reinstalled is defective. Replace the
defective component.
• DIMMs 19 through 24 (see “Removing a memory module” on page 214 and
“Installing a memory module” on page 43)
• Fan 4 (see “Removing a hot-swap fan” on page 241 and “Replacing a
hot-swap fan” on page 242)
• PCI riser-card assembly 1 (see “Removing a PCI riser-card assembly” on
page 221 and “Replacing a PCI riser-card assembly” on page 222) or rear
two hard-disk-drive kit (see “Removing the rear two hard-disk-drive kit” on
page 224 and “Replacing the rear two hard-disk-drive kit” on page 225.
• Optional adapter (if one is present) installed in PCI riser-card assembly 1 (see
“Removing an adapter” on page 226 and “Replacing an adapter” on page
228) or HDD/ServerRAID-H1110 (if they are present) installed in the rear two
hard-disk-drive kit (see “Removing a hot-swap hard disk drive” on page 210
and “Replacing a hot-swap drive” on page 211).
5. Follow actions in “Solving power problems” on page 157, if the system-error
LED on the light path diagnostics panel is still lit.
6. Replace the power supply if the system-error LED on the operator information
panel is still lit.

Chapter 4. Troubleshooting 153

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. Remove the following components if the Pwr rail G error has been recorded
is lit and the Pwr rail G error in the IMM event log:
has been recorded in the IMM
event log. • Optional PCI adaptor power cable (if one is present)
• Fan 3
• Hard disk drives
• Hard disk drive backplane assembly
3. Restart the server. If the Pwr rail G error has been recorded in the IMM event
log again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr rail G error has been recorded in the IMM event
log again, the component that you just reinstalled is defective. Replace the
defective component.
• Hard disk drive backplane assembly
• Hard disk drives
• Fan 3 (see “Removing a hot-swap fan” on page 241 and “Replacing a
hot-swap fan” on page 242)
• Optional PCI adaptor power cable (if one is present) (see “Removing an
adapter” on page 226 and “Replacing an adapter” on page 228).
5. Follow actions in “Solving power problems” on page 157, if the system-error
LED on the light path diagnostics panel is still lit.
6. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The system-error LED on the 1. Disconnect the server power cords.
light path diagnostics panel 2. Remove the following components if the Pwr rail H error has been recorded
is lit and the Pwr rail H error in the IMM event log:
has been recorded in the IMM
event log. • Hard disk drive power cable
• Hard disk drives
• Hard disk drive backplane
or
• PCI adaptor power cable
• Adapters installed in PCI riser-card assembly 2
• PCI riser-card assembly 2
3. Restart the server. If the Pwr rail H error has been recorded in the IMM event
log again, (trained technician only) replace the system board (see “Removing the
system board” on page 296 and “Replacing the system board” on page 298).
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr rail H error has been recorded in the IMM event
log again, the component that you just reinstalled is defective. Replace the
defective component.

154 Lenovo System x3650 M4 HD Installation and Service Guide

 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action

• Hard disk drive backplane (see “Removing the hot-swap drive backplane” on
page 260 and “Replacing the hot-swap drive backplane” on page 261).
• Hard disk drives (see “Removing a hot-swap hard disk drive” on page 210
and “Replacing a hot-swap drive” on page 211).
• Hard disk drive power cable (see “Removing the hot-swap drive backplane”
on page 260 and “Replacing the hot-swap drive backplane” on page 261).
or
• PCI riser-card assembly 2 (see “Removing a PCI riser-card assembly” on
page 221 and “Replacing a PCI riser-card assembly” on page 222).
• Adapters installed in PCI riser-card assembly 2 (see “Removing an adapter”
on page 226 and “Replacing an adapter” on page 228).
• PCI adapter power cable (see “Removing an adapter” on page 226 and
“Replacing an adapter” on page 228).
5. Follow actions in “Solving power problems” on page 157, if the system-error
LED on the operator information panel is still lit.
6. Replace the power supply if the system-error LED on the operator information
panel is still lit.
The server does not turn off. 1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button and hold it down for
5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,
disconnect the power cord for 20 seconds; then, reconnect the power cord
and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
The server unexpectedly shuts See “Solving undetermined problems” on page 160.
down, and the LEDs on the
operator information panel are
not lit.

Serial-device problems
Use this information to solve serial-device problems.

Chapter 4. Troubleshooting 155

 • Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
The number of serial ports that 1. Make sure that:
are identified by the operating • Each port is assigned a unique address in the Setup utility and none of the
system is less than the number serial ports is disabled.
of installed serial ports. • The serial-port adapter (if one is present) is seated correctly.
2. Reseat the serial port adapter.
3. Replace the serial port adapter.
A serial device does not work. 1. Make sure that:
• The device is compatible with the server.
• The serial port is enabled and is assigned a unique address.
• The device is connected to the correct connector (see “System-board
internal connectors” on page 28).
2. Reseat the following components:
a. Failing serial device
b. Serial cable
3. Replace the components listed in 2 one at a time, in the order shown, restarting
the server each time.
4. (Trained technician only) Replace the system board.

ServerGuide problems
Use this information to solve ServerGuide problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
The MegaRAID Storage 1. Make sure that the hard disk drive is connected correctly.
Manager program cannot 2. Make sure that the SAS/SATA hard disk drive cables are securely connected.
view all installed drives, or the
operating system cannot be
installed.
The operating-system Make more space available on the hard disk.
installation program
continuously loops.
The ServerGuide program will Make sure that the operating-system CD is supported by the ServerGuide
not start the operating-system program. For a list of supported operating-system versions, go to
CD. http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-GUIDE, click
the link for your ServerGuide version, and scroll down to the list of supported
Microsoft Windows operating systems.
The operating system cannot Make sure that the server supports the operating system. If it does, either no logical
be installed; the option is not drive is defined (SCSI RAID servers), or the ServerGuide System Partition is not
available. present. Run the ServerGuide program and make sure that setup is complete.

156 Lenovo System x3650 M4 HD Installation and Service Guide

Software problems
Use this information to solve software problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
You suspect a software 1. To determine whether the problem is caused by the software, make sure that:
problem. • The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software.
If you have just installed an adapter or memory, the server might have a
memory-address conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you received any error messages when using the software, see the information
that comes with the software for a description of the messages and suggested
solutions to the problem.
3. Contact the software vendor.

Universal Serial Bus (USB) port problems

Use this information to solve Universal Serial Bus (USB) port problems.

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
• Go to the Lenovo support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom Action
A USB device does not work. 1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in the Setup
utility (see “Using the Setup utility” on page 103 for more information).
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.

Video problems
Use this information to solve video problems.

See “Monitor and video problems” on page 146.

Solving power problems

Use this information to solve power problems.

Chapter 4. Troubleshooting 157

Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the
power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of
an overcurrent condition. To diagnose a power problem, use the following general procedure:

Step 1. Turn off the server and disconnect all power cords.
Step 2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if a
loose screw is causing a short circuit on a circuit board.
Step 3. Check the lit LEDs on the operator information panel (see “Light path diagnostics” on page 129).
Step 4. If the check log LED on the light path diagnostics panel is lit, check the IMM event log for faulty
Pwr rail and complete the following steps. Table 15 “Components associated with power rail
errors” on page 158 identifies the components that are associated with each Pwr rail and the
order in which to troubleshoot the components.
a. Disconnect the cables and power cords to all internal and external devices (see “Internal cable
routing and connectors” on page 179). Leave the power-supply cords connected.
b. For Pwr rail A error, complete the following steps:
1. (Trained technician only) Replace the system board.
2. (Trained technician only) Replace the microprocessor.
c. For other rail errors (Pwr rail A error, see step b), remove each component that is associated
with the faulty Pwr rail, one at a time, in the sequence indicated in Table 15 “Components
associated with power rail errors” on page 158, restarting the server each time, until the
cause of the overcurrent condition is identified.

Table 15. Components associated with power rail errors

Pwr rail error in the IMM event log Components
Pwr rail A error • Microprocessor 1
Pwr rail B error • Microprocessor 2
Pwr rail C error • Adapter (if one is installed) in PCI riser-card assembly 1
or HDD/ServerRAID-H1110 (if they are present) installed
in the rear two hard-disk-drive kit
• PCI riser-card assembly 1 or rear two hard-disk-drive kit
• Fan 1
• DIMMs 1 through 6
Pwr rail D error • Dual-port network adapter
• Fan 2
• DIMMs 7 through 12
Pwr rail E error • Hard disk drives
• DIMMs 13 through 18
Pwr rail F error • Adapter (if one is installed) in PCI riser-card assembly 1
or HDD/ServerRAID-H1110 (if they are present) installed
in the rear two hard-disk-drive kit
• PCI riser-card assembly 1 or rear two hard-disk-drive kit
• Fan 4
• DIMMs 19 through 24

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Table 15. Components associated with power rail errors (continued)
Pwr rail error in the IMM event log Components
Pwr rail G error • PCI adaptor power cable (if one is present)
• Fan 3
• Hard disk drives
• Hard disk drive backplane assembly
Pwr rail H error • Hard disk drive power cable
• Hard disk drives
• Hard disk drive backplane
or
• PCI adapter power cable
• Adapter installed in PCI riser-card assembly 2
• PCI riser-card assembly 2

d. Replace the identified component.

Step 5. Remove the adapters and disconnect the cables and power cords to all internal and external
devices until the server is at the minimum configuration that is required for the server to start (see
“Power-supply LEDs” on page 131 for the minimum configuration).
Step 6. Reconnect all power cords and turn on the server. If the server starts successfully, reseat the
adapters and devices one at a time until the problem is isolated.

If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 131 to
replace the components in the minimum configuration one at a time until the problem is isolated.

Solving Ethernet controller problems

Use this information to solve Ethernet controller problems.

The method that you use to test the Ethernet controller depends on which operating system you are using.
See the operating-system documentation for information about Ethernet controllers, and see the Ethernet
controller device-driver readme file.

Try the following procedures:

Step 1. Make sure that the correct device drivers, which come with the server are installed and that they
are at the latest level.
Step 2. Make sure that the Ethernet cable is installed correctly.
• The cable must be securely attached at all connections. If the cable is attached but the problem
remains, try a different cable.
• If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.
• If you directly connect two servers (without a hub), or if you are not using a hub with X ports,
use a crossover cable. To determine whether a hub has an X port, check the port label. If the
label contains an X, the hub has an X port.
Step 3. Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated
Ethernet controller manually to match the speed and duplex mode of the hub.
Step 4. Check the Ethernet controller LEDs on the rear panel of the server. These LEDs indicate whether
there is a problem with the connector, cable, or hub.

Chapter 4. Troubleshooting 159

 • The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub.
If the LED is off, there might be a defective connector or cable or a problem with the hub.
• The Ethernet transmit/receive activity LED is lit when the Ethernet controller sends or receives
data over the Ethernet network. If the Ethernet transmit/receive activity is off, make sure that the
hub and network are operating and that the correct device drivers are installed.
Step 5. Check the LAN activity LED on the rear of the server. The LAN activity LED is lit when data is active
on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
Step 6. Check for operating-system-specific causes of the problem.
Step 7. Make sure that the device drivers on the client and server are using the same protocol.

If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the
network administrator must investigate other possible causes of the error.

Solving undetermined problems

If Dynamic System Analysis (DSA) did not diagnose the failure or if the server is inoperative, use the
information in this section.

If you suspect that a software problem is causing failures (continuous or intermittent), see “Software
problems” on page 157.

Corrupted data in CMOS memory or corrupted UEFI firmware can cause undetermined problems. To reset
the CMOS data, use the CMOS clear jumper (JP1) to clear the CMOS memory and override the power-on
password; see Table 3 “System board jumpers” on page 30 for more information. If you suspect that the
UEFI firmware is corrupted, see “Recovering the server firmware (UEFI update failure)” on page 162.

If the power supplies are working correctly, complete the following steps:

Step 1. Turn off the server.

Step 2. Make sure that the server is cabled correctly.
Step 3. Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the
server and reconfigure it each time.
• Any external devices.
• Surge-suppressor device (on the server).
• Printer, mouse, and non-Lenovo devices.
• Each adapter.
• Hard disk drives.
• Memory modules. The minimum configuration requirement is 2 GB DIMM in slot 1.
Step 4. Turn on the server.

If the problem is solved when you remove an adapter from the server but the problem recurs when you
reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with
a different one, suspect the riser card.

If you suspect a networking problem and the server passes all the system tests, suspect a network cabling
problem that is external to the server.

Problem determination tips

Because of the variety of hardware and software combinations that can encounter, use the following
information to assist you in problem determination.

160 Lenovo System x3650 M4 HD Installation and Service Guide

If possible, have this information available when requesting assistance from Lenovo.

The model name and serial number are located on the ID label on the front of the server as shown in
the following illustration.

Note: The illustrations in this document might differ slightly from your hardware.

ID label

Figure 98. ID label

• Machine type and model

• Microprocessor or hard disk drive upgrades
• Failure symptom
– Does the server fail the diagnostic tests?
– What occurs? When? Where?
– Does the failure occur on a single server or on multiple servers?
– Is the failure repeatable?
– Has this configuration ever worked?
– What changes, if any, were made before the configuration failed?
– Is this the original reported failure?
• Diagnostic program type and version level
• Hardware configuration (print screen of the system summary)
• UEFI firmware level
• IMM firmware level
• Operating system software

You can solve some problems by comparing the configuration and software setups between working and
nonworking servers. When you compare servers to each other for diagnostic purposes, consider them
identical only if all the following factors are exactly the same in all the servers:
• Machine type and model
• UEFI firmware level
• IMM firmware level
• Adapters and attachments, in the same locations
• Address jumpers, terminators, and cabling
• Software versions and levels

Chapter 4. Troubleshooting 161

• Diagnostic program type and version level
• Configuration option settings
• Operating-system control-file setup

See Appendix D “Getting help and technical assistance” on page 1135 for information about calling Lenovo
for service.

Recovering the server firmware (UEFI update failure)

Use this information to recover the server firmware.

Important: Some cluster solutions require specific code levels or coordinated code updates. If the device
is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.

If the server firmware has become corrupted, such as from a power failure during an update, you can
recover the server firmware in the following way:
• In-band method: Recover server firmware, using either the boot block jumper (Automated Boot
Recovery) and a server Firmware Update Package Service Pack.
• Out-of-band method: Use the IMM web interface to update the firmware, using the latest server
firmware update package.

Notes: You can obtain a server update package from one of the following sources:
• Download the server firmware update from the World Wide Web.
• Contact your Lenovo service representative.

To download the server firmware update package from the World Wide Web, go to
http://www.lenovo.com/support.

The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable
UEFI firmware image in the backup bank. If the server firmware in the primary bank becomes corrupted, you
can either manually boot the backup bank with the UEFI boot backup jumper (JP7), or in the case of image
corruption, this will occur automatically with the Automated Boot Recovery function.

In-band manual recovery method

Use this information to recover the server firmware and restore the server operation to the primary bank.

To recover the server firmware and restore the server operation to the primary bank, complete the following
steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server, and disconnect all power cords and external cables.
Step 3. Remove the cover (see “Removing the cover” on page 37).
Step 4. Locate the UEFI boot backup jumper (JP7) on the system board.

162 Lenovo System x3650 M4 HD Installation and Service Guide

 UEFI boot backup
jumper(JP2)

CMOS clear
jumper (JP1)

System TPM physical

presence jumper(JP20)

Figure 99. UEFI boot backup jumper (JP7) location

Step 5. Move the UEFI boot backup jumper (JP7) from pins 1 and 2 to pins 2 and 3 to enable the UEFI
recovery mode.
Step 6. Reinstall the server cover; then, reconnect all power cords.
Step 7. Restart the server. The system begins the power-on self-test (POST).
Step 8. Boot the server to an operating system that is supported by the firmware update package that
you downloaded.
Step 9. Perform the firmware update by following the instructions that are in the firmware update package
readme file.
Step 10. Turn off the server and disconnect all power cords and external cables, and then remove the
cover (see “Removing the cover” on page 37).
Step 11. Move the UEFI boot backup jumper (JP7) from pins 2 and 3 back to the primary position (pins 1
and 2).
Step 12. Reinstall the cover (see “Replacing the cover” on page 196).
Step 13. Reconnect the power cord and any cables that you removed.
Step 14. Restart the server. The system begins the power-on self-test (POST). If this does not recover the
primary bank, continue with the following steps.
Step 15. Remove the cover (see “Removing the cover” on page 37).
Step 16. Reset the CMOS by removing the system battery (see “Removing the system battery” on page 266).
Step 17. Leave the system battery out of the server for approximately 5 to 15 minutes.
Step 18. Reinstall the system battery (see “Replacing the system battery” on page 269).
Step 19. Reinstall the cover (see “Replacing the cover” on page 196).

Chapter 4. Troubleshooting 163

Step 20. Reconnect the power cord and any cables that you removed.
Step 21. Restart the server. The system begins the power-on self-test (POST).
Step 22. If these recovery efforts fail, contact your Lenovo service representative for support.

In-band automated boot recovery method

Use this information to use the in-band automated boot recovery method.

Note: Use this method if the system-error LED on the operator information panel is lit and there is a log
entry or Booting Backup Image is displayed on the firmware splash screen; otherwise, use the in-band
manual recovery method.

Step 1. Boot the server to an operating system that is supported by the firmware update package that
you downloaded.
Step 2. Perform the firmware update by following the instructions that are in the firmware update package
readme file.
Step 3. Restart the server.
Step 4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The
server boots from the primary bank.

Out-of-band method
Use this information to use the out-of-band method.

See the IMM2 documentation (Integrated Management Module II User's Guide) at

http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/
printable_doc.html.

Automated boot recovery (ABR)

While the server is starting, if the integrated management module II detects problems with the server
firmware in the primary bank, the server automatically switches to the backup firmware bank and gives you
the opportunity to recover the firmware in the primary bank.

For instructions for recovering the UEFI firmware, see “Recovering the server firmware (UEFI update failure)”
on page 162. After you have recovered the firmware in the primary bank, complete the following steps:

Step 1. Restart the server.

Step 2. When the prompt Press F3 to restore to primary is displayed, press F3 to start the server from
the primary bank.

Nx-boot failure
Configuration changes, such as added devices or adapter firmware updates, and firmware or application
code problems can cause the server to fail POST (the power-on self-test).

If this occurs, the server responds in either of the following ways:

• The server restarts automatically and attempts POST again.
• The server hangs, and you must manually restart the server for the server to attempt POST again.

After a specified number of consecutive attempts (automatic or manual), the Nx-boot failure feature causes
the server to revert to the default UEFI configuration and start the Setup utility so that you can make the

164 Lenovo System x3650 M4 HD Installation and Service Guide

necessary corrections to the configuration and restart the server. If the server is unable to successfully
complete POST with the default configuration, there might be a problem with the system board.

To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the
Setup utility, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST Attempts Limit. The available
options are 3, 6, 9, and 255 (disable Nx-boot failure).

Chapter 4. Troubleshooting 165

166 Lenovo System x3650 M4 HD Installation and Service Guide
Chapter 5. Parts listing, Lenovo System x3650 M4 HD Type
5460
The following replaceable components are available for the Lenovo System x3650 M4 HD Type 5460 server.

For an updated parts listing, go to http://www.lenovo.com/support.

Replaceable server components

Replaceable components consist of consumable parts, structural parts, and field replaceable units (FRUs).

• Structural parts: Purchase and replacement of structural parts (components, such as chassis assembly,
top cover, and bezel) is your responsibility. If Lenovo acquires or installs a structural component at
your request, you will be charged for the service. See “Structural parts” on page 174 for the list of
structural parts.
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for your server.

For information about the terms of the warranty and getting service and assistance, see the Warranty
Information document that comes with the server. For more information about getting service and
assistance, see Appendix D “Getting help and technical assistance” on page 1135.

Visit http://www.lenovo.com/ serverproven/ for the latest options supporting plan.

The following illustration shows the major components in the server. The illustrations in this document might
differ slightly from your hardware. For a list of structural parts, see “Structural parts” on page 174.

© Copyright Lenovo 2015, 2016 167

 1 00000000

00000000

00000000

00000000

00000000

2
26

0000

0000

0000

0000

00

0000

25 000

000
4
00000

00000

00000

00

24

23 6

8
22

21

10

11

20 14 0

12
0

13

19 000

000

000

15
18

17 16

Figure 100. Server components

The following table lists the part numbers for the server replaceable components.

168 Lenovo System x3650 M4 HD Installation and Service Guide

Table 16. Parts listing, Type 5460
CRU part CRU part
Index number (Tier number (Tier
number Description of server component 1) 2)
2 Qlogic dual-port 10 GbE SFP+ embedded VFA 90Y5099
2 Dual-port FDR embedded adapter 00J6248
3 PCI Express riser-card assembly (x8) - Type 11 00Y7796
3 PCI Express riser-card assembly (x8, x16) - Type 21 00Y7797
3 PCI-X riser-card assembly - Type 31 00Y7798
3 PCI Express riser-card assembly (x8, x16) - Type 41 00Y7799
4 Rear two hard-disk-drive kit 00AM236
5 Heat sink, 95 watt 94Y6618
5 Heat sink, 130 watt 94Y6614
5 Heat sink, 130 watt (support 2 GPUs) 94Y7603
5 Heat sink, 135 watt 94Y6696
6 Microprocessor installation tool 94Y9960
7 Microprocessor, Intel Xeon E5-2603 v2, 4-core, 1.8 GHz, 10 MB, 1333 00Y2778
MHz, 80 W
7 Microprocessor, Intel Xeon E5-2609 v2, 4-core, 2.5 GHz, 10 MB, 1333 00Y2779
MHz, 80 W
7 Microprocessor, Intel Xeon E5-2620 v2, 6-core, 2.1 GHz, 15 MB, 1600 00Y2780
MHz, 80 W
7 Microprocessor, Intel Xeon E5-2628L v2, 8-core, 1.9 GHz, 20 MB, 1600 00AE525
MHz, 70 W
7 Microprocessor, Intel Xeon E5-2630 v2, 6-core, 2.6 GHz, 15 MB, 1600 00Y2781
MHz, 80 W
7 Microprocessor, Intel Xeon E5-2630L v2, 6-core, 2.6 GHz, 15 MB, 1600 00Y2792
MHz, 60 W
7 Microprocessor, Intel Xeon E5-2637 v2, 4-core, 3.5 GHz, 15 MB, 1866 00Y2789
MHz, 130 W
7 Microprocessor, Intel Xeon E5-2640 v2, 8-core, 2.0 GHz, 20 MB, 1600 00Y2782
MHz, 95 W
7 Microprocessor, Intel Xeon E5-2643 v2, 6-core, 3.5 GHz, 25 MB, 1866 00Y2790
MHz, 130 W
7 Microprocessor, Intel Xeon E5-2648L v2, 10-core, 1.9 GHz, 25 MB, 00AE523
1866 MHz, 70 W
7 Microprocessor, Intel Xeon E5-2650 v2, 8-core, 2.6 GHz, 20 MB, 1866 00Y2783
MHz, 95 W
7 Microprocessor, Intel Xeon E5-2650L v2, 10-core, 1.7 GHz, 25 MB, 00Y2793
1600 MHz, 70 W
7 Microprocessor, Intel Xeon E5-2660 v2, 10-core, 2.2 GHz, 25 MB, 1866 00Y2784
MHz, 95 W
7 Microprocessor, Intel Xeon E5-2667 v2, 8-core, 3.3 GHz, 25 MB, 1866 00Y2791
MHz, 130 W
7 Microprocessor, Intel Xeon E5-2670 v2, 10-core, 2.5 GHz, 25 MB, 1866 00Y2785
MHz, 115 W

Chapter 5. Parts listing, Lenovo System x3650 M4 HD Type 5460 169

Table 16. Parts listing, Type 5460 (continued)
CRU part CRU part
Index number (Tier number (Tier
number Description of server component 1) 2)
7 Microprocessor, Intel Xeon E5-2680 v2, 10-core, 2.8 GHz, 25 MB, 1866 00Y2786
MHz, 115 W
7 Microprocessor, Intel Xeon E5-2690 v2, 10-core, 3.0 GHz, 25 MB, 1866 00Y2787
MHz, 130 W
7 Microprocessor, Intel Xeon E5-2695 v2, 12-core, 2.4 GHz, 30 MB, 1866 00Y2776
MHz, 115 W
7 Microprocessor, Intel Xeon E5-2697 v2, 12-core, 2.7 GHz, 30 MB, 1866 00Y2777
MHz, 130 W
Heat sink retention module 94Y7739
8 Memory, 4 GB single-rank 1.35 V, DDR3, 1600 MHz, RDIMM 00D5026
8 Memory, 4 GB single-rank 1.5 V, DDR3, 1866 MHz, RDIMM 00D5022
8 Memory, 8 GB dual-rank 1.35 V, DDR3, 1600 MHz, RDIMM 00D5046
8 Memory, 8 GB dual-rank 1.35 V, DDR3, 1600 MHz, UDIMM 00D5018
8 Memory, 16 GB dual-rank 1.35 V, DDR3, 1600 MHz, RDIMM 46W0674
8 Memory, 16 GB dual-rank 1.5 V, DDR3, 1866 MHz, RDIMM 46W0670
8 Memory, 32 GB quad-rank 1.5 V, DDR3, 1866 MHz, LRDIMM 46W0763
9 System board 00AL055
12 Power supply, 550 Watt, ac - Acbel 94Y8105
12 Power supply, 550 Watt - Emerson 94Y8065
12 Power supply, 750 Watt, high efficiency, ac - Delta 69Y5747
12 Power supply, 750 Watt, ac - Delta (This part is interchangeable with 94Y8079
part number 94Y8071)
12 Power supply, 750 Watt, ac - Emerson (This part is interchangeable 94Y8071
with part number 94Y8079)
12 Power supply, 750 Watt, dc - Emerson 69Y5742
12 Power supply, 900 Watt - Delta 94Y8087
12 Power supply, 900 Watt, ac - Delta (This part is interchangeable with 94Y8067
part number 94Y8073)
12 Power supply, 900 Watt, ac - Emerson (This part is interchangeable 94Y8073
with part number 94Y8067)
14 Power paddle card 69Y5787
Operator information panel assembly 00AM240
16 Solid state drive, 1.8-inch, SATA, 128 GB 00W1223
16 Solid state drive, 1.8-inch, SATA, 256 GB 00W1228
17 Backplane assembly, 1.8-inch solid state drive 59Y6222
18 Solid state drive, 2.5-inch hot-swap, SATA, 128 GB 90Y8649
18 Solid state drive, 2.5-inch hot-swap, SATA, 256 GB 90Y8644
18 Solid state drive, 2.5-inch hot-swap, SAS, 200 GB 49Y6130
18 Solid state drive, 2.5-inch hot-swap, SAS, 400 GB 49Y6135

170 Lenovo System x3650 M4 HD Installation and Service Guide

Table 16. Parts listing, Type 5460 (continued)
CRU part CRU part
Index number (Tier number (Tier
number Description of server component 1) 2)
18 Solid state drive, 2.5-inch hot-swap, SAS, 800 GB 49Y6140
18 Hard disk drive, 2.5-inch hot-swap, 146 GB, 15 K 90Y8927
18 Hard disk drive, 2.5-inch hot-swap, 300 GB, 10 K 90Y8878
18 Hard disk drive, 2.5-inch hot-swap, 300 GB, 15 K 81Y9671
18 Hard disk drive, 2.5-inch hot-swap, 500 GB, 7.2 K 90Y8954
18 Hard disk drive, 2.5-inch hot-swap, 600 GB, 10 K 90Y8873
18 Hard disk drive, 2.5-inch hot-swap, 900 GB, 10 K 81Y9651
18 Hard disk drive, 2.5-inch hot-swap, 1 TB, 7.2 K 81Y9691
20 Backplane, 8x2.5-inch hard disk drive with expander 90Y5875
21 Backplane, 8x2.5-inch hard disk drive 46W9187
22 Fan cage 00AM212
23 Fan 94Y6620
24 ServeRAID battery 81Y4579
25 Flash power module 47C8696
N2125 SAS/SATA HBA 46C9011
N2215 SAS/SATA HBA 47C8676
ServeRAID M5210 SAS/SATA adapter 46C9111
ServeRAID M5200 series 1 GB cache (RAID 5 upgrade) 47C8657
ServeRAID M5200 series 1 GB flash (RAID 5 upgrade) 47C8661
ServeRAID M5200 series 2 GB flash (RAID 5 upgrade) 47C8665
365 GB High IOPS MLC mono adapter 00AE814
785 GB High IOPS MLC mono adapter 00AE815
Hypervisor, embedded USB flash device 42D0545
Broadcom NetXtreme II 1000 Express Ethernet adapter 39Y6070
Broadcom NetXtreme II dual-port 10 Gb adapter 49Y7912
Broadcom NetXtreme II 1000 Express dual-port Ethernet adapter 49Y7947
Broadcom NetXtreme II 1000 Express quad-port Ethernet adapter 49Y7949
Brocade 8 GB single-port adapter 46M6061
Brocade 8 GB dual-port adapter 46M6062
Brocade 10 Gb adapter 42C1822
Brocade 10 Gb virtual fabric and SR optical transceiver 46C9297
Brocade 16 Gb FC single-port HBA 81Y1671
Brocade 16 Gb FC dual-port HBA 81Y1678
Emulex dual port 10GbE SFP+ Embedded VFA IIIr 00Y7731
Emulex dual port 10GbE SFP+ Embedded VFA III adapter 90Y5100
Emulex 16 Gb FC single-port HBA 81Y1658

Chapter 5. Parts listing, Lenovo System x3650 M4 HD Type 5460 171

Table 16. Parts listing, Type 5460 (continued)
CRU part CRU part
Index number (Tier number (Tier
number Description of server component 1) 2)
Emulex 16 Gb FC dual-port HBA 81Y1665
Emulex 8Gb FC Single-port HBA 00JY847
Emulex 8Gb FC Dual-port HBA 00JY848
Intel PRO/1000 PF server adapter 42C1752
Intel X520-DA2 dual-port 10 GbE SFP+ adapter 49Y7962
Intel X520 dual-port 10 GbE SFP+ embedded adapter 49Y7982
Intel Ethernet dual-port server adapter I340-T2 94Y5166
Intel Ethernet quad-port server adapter I340-T4 94Y5167
Mellanox ConnectX-3 FDR VPI IB/E adapter 00D9552
Mellanox ConnectX-3 10 GbE adapter 00D9692
Video adapter, NVIDIA Quadro K600 90Y2383
Video adapter, NVIDIA Quadro K2000 90Y2379
QLogic 8 Gb FC single-port HBA 00Y5628
QLogic 8 Gb FC dual-port HBA 00Y5629
Qlogic 10 Gb converged network adapter (CNA) 00Y3274
QLogic 10 Gb virtual fabric and SR optical transceiver 42C1816
QLogic 10 Gb CNA 90Y4605
Kit, keyboard, video, and mouse cables 00X6366
USB connector 44E8877
Tool, USB keyboard (US English layout) and USB mouse (3 button, 85Y7355
optical)
Battery, 3.0 volt 33F8354
Thermal grease kit 41Y9292
Alcohol wipes 59P4739
Cable, SPEC power 00D3334
Cable, USB breakout 00J6557
Cable, internal USB and video 00Y8436
Cable, operator information panel 00J6556
Cable, USB conversion 39M2909
Cable, USB 44E8873
Cable, USB 44E8875
Cable, SAS Y-cable 44E8878
Cable, USB, 3 m 44E8891
Cable, USB dongle kit 44E8892
Cable, USB 1 m 44E8893
Cable, USB 3.0 46C2598
Cable, USB 46M6475

172 Lenovo System x3650 M4 HD Installation and Service Guide

Table 16. Parts listing, Type 5460 (continued)
CRU part CRU part
Index number (Tier number (Tier
number Description of server component 1) 2)
Cable, USB 46M6477
Cable, USB, 430 mm 49Y8382
Cable, SAS 69Y2281
Cable, USB 81Y3643
Cable, 1.8-inch SSD backplane configuration 00D3910
Cable, 1.8-inch SSD backplane power/signal - not needed 69Y2289
Cable, 1.8-inch SSD backplane power 00J6558
Cable, 2.5-inch HDD backplane configuration (1 to 2) 46W8469
Cable, 2.5-inch HDD backplane configuration (1 to 3) 00D3049
Cable, 2.5-inch HDD backplane configuration with expander (1 to 2) 00Y7671
Cable, 2.5-inch HDD backplane configuration (1 to 1) 00Y8432
Cable, 2.5-inch HDD backplane power 00J6559
Cable, 2.5-inch HDD backplane connection cable 90Y4661
Cable, mini-SAS, 710 mm 00Y8633
Cable, mini-SAS, 820 mm 00Y8433
Cable, mini-SAS, 925 mm 00Y7674
Cable, rear backplane configuration 00Y8435
Cable, rear backplane mini-SAS 00Y8434
Cable, rear backplane power 00J6562
Cable, flash power module 46C9793
Cable, 6Gbps external mini-SAS, SFF-8088 to SFF-8088, 1 m 00YE299
Cable, 6Gbps external mini-SAS, SFF-8088 to SFF-8088, 2 m 00YE300
Cable, 6Gbps external mini-SAS, SFF-8088 to SFF-8088, 4 m 00YE301
Cable, 6Gbps external mini-SAS, SFF-8088 to SFF-8088, 6 m 00YE302
Cable, 6Gbps external mini-SAS, SFF-8644 to SFF-8088, 0.5 m 00YE303
Cable, 7Gbps external mini-SAS, SFF-8644 to SFF-8088, 1 m 00YE304
Cable, 8Gbps external mini-SAS, SFF-8644 to SFF-8088, 2 m 00YE305
Cable, 9Gbps external mini-SAS, SFF-8644 to SFF-8088, 4 m 00YE306
Cable, 10Gbps external mini-SAS, SFF-8644 to SFF-8088, 6 m 00YE307
Cord, power cord 39M5523
Cord, power cord 39M5377
Cord, power cord 69Y1623
Cord, power cord 69Y1624
Cord, power cord 69Y1625
Cord, power cord 69Y1626
Cord, power cord 69Y1627

Chapter 5. Parts listing, Lenovo System x3650 M4 HD Type 5460 173

Table 16. Parts listing, Type 5460 (continued)
CRU part CRU part
Index number (Tier number (Tier
number Description of server component 1) 2)
Cord, power cord 69Y1628
Cord, power cord 69Y1629
Internal RDX USB 3.0 drive dock 46C2346
External RDX USB 3.0 drive dock 46C2347
External RDX power adapter 81Y8905
RDX 320 GB cartridge 46C5394
RDX 500 GB cartridge 46C5395
Drive, 5.25-inch, 80 GB, USB 99Y3870
Half high LTO Gen 3 SAS tape drive 46X5663
Half high LTO Gen 4 SAS tape drive 46X5672
Half high LTO Gen 5 SAS tape drive 46X5683
LTO Ultrium universal cleaning cartridge 35L2086
Label, CRU 00AM277
Label, system service 00AM320
Label, system service 00MV273
Alcohol wipe 00MP352
1. See “Server features and specifications” on page 6 for more details.

Structural parts
Structural parts are not covered by the Lenovo Statement of Limited Warranty.

The following structural parts are available for purchase from the retail store.

Table 17. Structural parts, Type 5460

Index Description Part number
1 Top cover 00AM237
9 Safety cover 94Y6619
10 Filler, power supply bay 94Y7610
Filler, fan blank 94Y6736
12 Chassis assembly 00AM235
12 Chassis assembly, 24 hard disk drives 00MV271
12 Chassis assembly, 24 hard disk drives (OEM) 00KA082
14 Bezel 00AM238
14 Bezel, 24 hard disk drives 00MV272
14 Bezel, 24 hard disk drives (OEM) 00KA083
Filler, single 2.5-inch hot-swap hard disk drive bay 44T2248
Filler, 4x1.8-inch solid state drive 49Y4936
18 Filler, 4x2.5-inch hot-swap hard disk drive 49Y5359

174 Lenovo System x3650 M4 HD Installation and Service Guide

Table 17. Structural parts, Type 5460 (continued)
Index Description Part number
25 Air baffle 94Y6624
EIA brackets (brackets will come in a pair, ID label will be located on 00AM239
the left bracket)
Slide rail kit, universal 94Y6719
Slide rail kit, Gen-III 94Y6625
CMA kit 49Y4817
CMA kit, 2U/4U 68Y7213
CMA kit, Gen-III 1U 94Y6626
CMA kit, Gen-III 2U 94Y6627
DAT160 (DDS6) cleaning cartridge - 4 mm 23R5638
Bracket, 3.5-inch to 5.25-inch conversion kit 32P4743
Bracket, tape mount kit 41Y7711
Miscellaneous parts kit 00AM278
Cable clip (front, internal)
Cable retainer (rear, external)
Lenovo logo (EIA bracket)
Fan filler
Screw
Rubber stopper
Hex screw

To order a structural part, complete the following steps:

1. Go to http://www.ibm.com.
2. From the Products menu, select Upgrades, accessories & parts.
3. Click Obtain maintenance parts; then, follow the instructions to order the part from the retail store.

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.

If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact
your Lenovo sales representative or Lenovo reseller for assistance.

Power cords
For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid
electrical shock, always use the power cord and plug with a properly grounded outlet.

For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid
electrical shock, always use the power cord and plug with a properly grounded outlet.

Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and
certified by the Canadian Standards Association (CSA).

Chapter 5. Parts listing, Lenovo System x3650 M4 HD Type 5460 175

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.

Power cords for a specific country or region are usually available only in that country or region.

Power cord part number Used in these countries and regions

39M5206 China
39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan,
Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire (Ivory Coast), Croatia
(Republic of), Czech Republic, Dahomey, Djibouti, Egypt, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran,
Kazakhstan, Kyrgyzstan, Laos (People’s Democratic Republic of), Latvia, Lebanon,
Lithuania, Luxembourg, Macedonia (former Yugoslav Republic of), Madagascar,
Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of), Monaco,
Mongolia, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway,
Poland, Portugal, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of), Somalia,
Spain, Suriname, Sweden, Syrian Arab Republic, Tajikistan, Tahiti, Togo, Tunisia,
Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis
and Futuna, Yugoslavia (Federal Republic of), Zaire
39M5130 Denmark
39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South
Africa, Sri Lanka, Swaziland, Uganda
39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong
Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines,
Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad
and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia,
Zimbabwe
39M5158 Liechtenstein, Switzerland
39M5165 Chile, Italy, Libyan Arab Jamahiriya
39M5172 Israel
39M5095 220 - 240 V

Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela

176 Lenovo System x3650 M4 HD Installation and Service Guide

Power cord part number Used in these countries and regions
39M5081 110 - 120 V

Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela
39M5219 Korea (Democratic People’s Republic of), Korea (Republic of)
39M5199 Japan
39M5068 Argentina, Paraguay, Uruguay
39M5226 India
39M5240 Brazil

Chapter 5. Parts listing, Lenovo System x3650 M4 HD Type 5460 177

178 Lenovo System x3650 M4 HD Installation and Service Guide
Chapter 6. Removing and replacing components
There are three types of replaceable components.

• Structural parts: Purchase and replacement of structural parts (components, such as chassis assembly,
top cover, and bezel) is your responsibility. If Lenovo acquires or installs a structural component at
your request, you will be charged for the service.
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for your server.

See Chapter 5 “Parts listing, Lenovo System x3650 M4 HD Type 5460” on page 167 to determine whether a
component is a structural part, Tier 1 CRU, or Tier 2 CRU.

For information about the terms of the warranty, see the Warranty Information document that comes with
the server.

For more information about getting service and assistance, see Appendix D “Getting help and technical
assistance” on page 1135.

Returning a device or component

If you are instructed to return a device or component, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Internal cable routing and connectors

This section provides information about routing the cables when you install some components in the server.

For more information about the requirements for cables and connecting devices, see the documentation
that comes with these devices.

Cabling front USB and video connector

The internal routing and connector for the front USB and video cable.

The following illustration shows the internal routing and connectors for the front USB and video cable.

© Copyright Lenovo 2015, 2016 179

 00000000
0000000

00000000
0000000

00000000
0000000

Video and USB breakout

signal cable

Figure 101. Front USB and video cable connection

Cabling operator information panel

The internal routing and connectors for the operator information panel.

The following notes describe additional information you must consider when you install or remove the
operator information panel cable:
• You may remove the optional optical drive cable to obtain more room before you install or remove the
operator information panel cable.
• To remove the operator information panel cable, slightly press the cable toward the fan cage; then, pull to
remove the cable from the connector on the system board. Pulling the cable out of the connector by
excessive force might cause damage to the cable or connector.
• To connect the operator information panel cable on the system board, press evenly on the cable. Pressing
on one side of the cable might cause damage to the cable or connector.

Attention: Failing to install or remove the cable with care may damage the connectors on the system board.
Any damage to the connectors may require replacing the system board.

180 Lenovo System x3650 M4 HD Installation and Service Guide

 00000000
0000000

00000000
0000000

00000000
0000000

Operator information
panel cable

Figure 102. Operator information panel cable connection

Cabling video graphic adapter

The internal routing and connectors for the video graphic adapter cables.

The following illustration shows the internal routing and connectors for the video graphic adapter cables.

Chapter 6. Removing and replacing components 181

 Video graphic
adapters

00000000
000000

Video graphic adapter

00000000
000000

00000000
000000

power connector for riser 2

Video graphic
adapter power
cables

Video graphic adapter

power connector for riser 1

Figure 103. Video graphic adapter cables connection

Cabling backplane
The internal routing and connectors for the backplanes.

Attention: Please note that the mini-SAS cables for some systems do not connect to the system board but
to the RAID adapters.

16x2.5-inch drive model

The internal routing and connectors for the 16x2.5-inch drive model cables.

The following illustration shows the internal routing and connectors for the 16x2.5-inch hot-swap HDD model.

182 Lenovo System x3650 M4 HD Installation and Service Guide

 00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

Configuration cable
Mini-SAS cable

Power cable

Backplane connection cable

Figure 104. 16x2.5-inch hot-swap HDD model cable connection

The following illustration shows the internal routing and connectors for the 16x2.5-inch hot-swap HDD
model cables.

Chapter 6. Removing and replacing components 183

 Expander

Configuration
cables

Configuration
cable Backplane
Mini-SAS cable

Power
cable

Backplane
connection
cable

Power
cable

Figure 105. 16x2.5-inch hot-swap HDD model cable connection

24x2.5-inch drive model with expander

The internal routing and connectors for the 24x2.5-inch drive model with expander cables.

The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD
model with expander.

184 Lenovo System x3650 M4 HD Installation and Service Guide

 0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

SAS 1

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0

Figure 106. 24x2.5-inch hot-swap HDD model with expander cable connection

The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD
model with expander cables.

Chapter 6. Removing and replacing components 185

 Configuration
cable

Expander

Configuration
cable

Configuration
cable Backplane
Mini-SAS cable Backplane
connection Power
cable cable

Backplane
connection
cable

Power
cable

Figure 107. 24x2.5-inch hot-swap HDD model with expander cable connection

24x2.5-inch drive model

The internal routing and connectors for the 24x2.5-inch drive model cables.

The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model.

Note: Make sure that Port 1 on the hardware ServeRAID is connected to Port 1 on the backplane. Likewise,
Port 0 on the hardware ServeRAID should be connected to Port 0 on the backplane.

186 Lenovo System x3650 M4 HD Installation and Service Guide

 00000000000
000000000

00000000000
000000000

00000000000
000000000

00000000000
000000000

Port 1

SAS 1
Port 0

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0 Port 0 Port 1

Figure 108. 24x2.5-inch hot-swap HDD model cable connection (applicable to FLATWOODS ServeRAID M5210
SAS/SATA Controller)

Chapter 6. Removing and replacing components 187

 00000000000
000000000

00000000000
000000000

00000000000
000000000

00000000000
000000000

Port 0

SAS 1
Port 1

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0 Port 0 Port 1

Figure 109. 24x2.5-inch hot-swap HDD model cable connection (applicable to RACINE RAID N2215 controller)

The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD
model cables.

188 Lenovo System x3650 M4 HD Installation and Service Guide

 Configuration
cable

Backplane

Configuration
cable

Expander

Configuration
cable

Mini-SAS cable Power Backplane

cable

Mini-SAS cable Power

cable Backplane
connection
cable

Power
cable

Figure 110. 24x2.5-inch hot-swap HDD model cable connection

24x2.5-inch drive model with 3 same backplanes

The internal routing and connectors for the 24x2.5-inch drive model cables.

The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD model.

Note: Make sure that Port 1 on the hardware ServeRAID is connected to Port 1 on the backplane. Likewise,
Port 0 on the hardware ServeRAID should be connected to Port 0 on the backplane.

Chapter 6. Removing and replacing components 189

 Riser 1

Riser 2

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

Port 1

SAS 1
Port 0

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Port 0 Port 1 Port 0 Port 1 Port 0 Port 1

Figure 111. 24x2.5-inch hot-swap HDD model cable connection (applicable to FLATWOODS ServeRAID M5210
SAS/SATA Controller)

190 Lenovo System x3650 M4 HD Installation and Service Guide

 Riser 1

Riser 2

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

0000000000

Port 0

SAS 1
Port 1

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Port 0 Port 1 Port 0 Port 1 Port 0 Port 1

Figure 112. 24x2.5-inch hot-swap HDD model cable connection (applicable to RACINE RAID N2215 controller)

The following illustration shows the internal routing and connectors for the 24x2.5-inch hot-swap HDD
model cables.

Chapter 6. Removing and replacing components 191

 Configuration
cable

Backplane

Configuration
cable

Backplane

Configuration
cable

Mini-SAS cable Power

Backplane
cable

Mini-SAS cable Power

cable

Mini-SAS cable Power

cable

Figure 113. 24x2.5-inch hot-swap HDD model cable connection

16x2.5-inch and 16x1.8-inch drive model

The internal routing and connectors for the 16x2.5-inch and 16x1.8-inch drive model cables.

The following illustration shows the internal routing and connectors for the 16x2.5-inch and 16x1.8-inch
drive model.

Note: Make sure that Port 1 on the hardware ServeRAID is connected to Port 1 on the backplane. Likewise,
Port 0 on the hardware ServeRAID should be connected to Port 0 on the backplane.

192 Lenovo System x3650 M4 HD Installation and Service Guide

 Riser 1

Riser 2

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

Port 1

SAS 1
Port 0

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0 Port 0 Port 1

Figure 114. 16x2.5-inch and 16x1.8-inch drive model cable connection (applicable to FLATWOODS ServeRAID M5210
SAS/SATA Controller)

Chapter 6. Removing and replacing components 193

 Riser 1

Riser 2

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

00000000000

0000000000

Port 0

SAS 1
Port 1

SAS 0

Power cable

Configuration cable
Mini-SAS cable

Power cable
Configuration cable

Backplane connection cable Port 1 Port 0 Port 0 Port 1

Figure 115. 16x2.5-inch and 16x1.8-inch drive model cable connection (applicable to RACINE RAID N2215 controller)

The following illustration shows the internal routing and connectors for the 16x2.5-inch and 16x1.8-inch
drive model cables.

194 Lenovo System x3650 M4 HD Installation and Service Guide

 Mini-SAS cable

1.8-inch backplane assembly

Mini-SAS cable
1.8-inch backplane assembly

Configuration
cable

Expander
Configuration
Configuration
cable Power cable
cable
Configuration
Backplane
cable Power
cable

Mini-SAS cable Power

cable Backplane
connection
cable

Power
cable

Figure 116. 16x2.5-inch and 16x1.8-inch drive model cable connection

Removing and replacing server components

This section provides information for removing and replacing components in the server.

Removing and replacing structural parts

Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request,
you will be charged for the installation.

The illustrations in this document might differ slightly from your hardware.

Removing the cover

Use this information to remove the cover.

To remove the server cover, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. If the server has been installed in a rack, slide the server out from the rack enclosure.

Chapter 6. Removing and replacing components 195

 2 Cover-release
latch
0

1 0

000000000000

000000000000

000000000000

000000000000

000000000000

3
0

000000000000

000000000000

Figure 117. Cover removal

Step 4. Pull up firmly on the blue latch on the top (in the center of the front of the server) of the cover and
slide the cover toward the rear of the server until the cover has disengaged from the chassis.
Step 5. Lift the server cover off the server and set it aside.

Attention: For proper cooling and airflow, replace the server cover before you turn on the server.

Replacing the cover

Use this information to reinstall the cover.

To replace the server cover, complete the following steps:

Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly
and that you have not left loose tools or parts inside the server. Also, make sure that all internal
cables are correctly routed.

Before you slide the cover forward, make sure that all the tabs on the front, rear, and side of the
cover engage the chassis correctly. If all the tabs do not engage the chassis correctly, it will be
very difficult to remove the cover later.
Step 2. Position the cover on top of the server.
Step 3. Slide the cover toward the front of the server.
Step 4. Make sure that the cover correctly engages all the inset tabs on the server.
Step 5. Press down the blue latch on the top of the cover.

196 Lenovo System x3650 M4 HD Installation and Service Guide

 2 Cover-release
latch
0

000000000000

000000000000

000000000000

000000000000

1
0

000000000000

000000000000

000000000000

Figure 118. Cover installation

Step 6. Slide the server all the way into the rack until it latches.
Step 7. Reconnect the external cables and power cords.

Removing the bezel

Use this information to remove the bezel.

To remove the bezel, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove all the cables that are connected to the front of the server.
Step 3. Remove the screws from the bezel.

Note: Use the hex screw driver to remove the screws.

Chapter 6. Removing and replacing components 197

 Hex screw driver

Figure 119. Bezel removal

Step 4. Rotate the top of the bezel away from the server.
Step 5. Remove the operator information panel assembly (see “Removing the operator information panel
assembly” on page 278).

If you are instructed to return the bezel, follow all packaging instructions, and use any packaging materials
for shipping that are supplied to you.

Replacing the bezel

Use this information to replace the bezel.

To install the bezel, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Reinstall the operator information panel assembly in the bezel, if it has been removed earlier (see
“Replacing the operator information panel assembly” on page 279).
Step 4. Insert the tabs on the bottom of the bezel into the slots on the underside of the chassis and attach
it with the screws.

Note: Use the hex screw driver to install the screws.

198 Lenovo System x3650 M4 HD Installation and Service Guide

 Hex screw driver

Figure 120. Bezel installation

Step 5. Connect any cables you previously removed from the front of the server.

Removing the air baffle

When you work with some optional devices, you must first remove the air baffle to access certain
components or connectors on the system board. The following illustration shows how to remove the air
baffle.

To remove the air baffle, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables
(see “Turning off the server” on page 23).
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove PCI riser-card assemblies, if necessary (see “Removing a PCI riser-card assembly” on
page 221).
Step 5. Place your fingers under the front and back of the top of the air baffle; then, lift the air baffle
out of the server.

Chapter 6. Removing and replacing components 199

 PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

Air baffle
000

0000

0000

Figure 121. Air baffle removal

Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components.

Replacing the air baffle

Use this information to replace the air baffle.

To install the air baffle, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Align the air baffle pins with the baffle pin holes on both sides of the chassis; then, lower the air
baffle into the server. Press the air baffle down until it is securely seated.

Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for
proper cooling.

200 Lenovo System x3650 M4 HD Installation and Service Guide

 PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

Air baffle
000

0000

0000

Figure 122. Air baffle installation

Step 5. Replace PCI riser-card assemblies, if necessary.

Step 6. Reinstall the cover (see “Replacing the cover” on page 196).
Step 7. Slide the server into the rack.
Step 8. Reconnect the power cords and any cables that you removed.
Step 9. Turn on the peripheral devices and the server.

Removing a RAID adapter battery or flash power module

Use this information to remove a RAID adapter battery or flash power module.

If a RAID adapter battery or flash power module is installed near the fan cage and you need to replace it,
complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Push the tab to open the cover on top of the air baffle.

Chapter 6. Removing and replacing components 201

 Release tab

Figure 123. Cover open

Step 5. Lift the battery or flash power module up to remove it from the holder.

202 Lenovo System x3650 M4 HD Installation and Service Guide

 Battery / flash
power module

Battery / flash
power module cable
connector

Figure 124. RAID adapter battery or flash power module removal

Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 6. Disconnect the cable from the battery.

Note: You don't have to disconnect the cable from the flash power module.

If you are instructed to return the RAID adapter battery or flash power module, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to you.

Replacing a RAID adapter battery or flash power module

When you install any RAID adapter that comes with batteries or flash power modules, it is sometimes
necessary to install the batteries or flash power modules in another location in the server to prevent the
batteries or flash power modules from overheating. The batteries or flash power modules must be installed
on top of the air baffle.

Important:
• The battery must recharge for at least 6 hours under normal operating conditions. To protect your data,
the ServeRAID controller firmware changes the write policy to write-through until the battery unit is
sufficiently charged. When the battery unit is charged, the ServeRAID controller firmware changes the
write policy to write-back.
• For brevity, in this documentation the Intelligent Battery Backup Unit (iBBU) is often referred to as the
battery.

Chapter 6. Removing and replacing components 203

To install a RAID adapter battery or flash power module in the server, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords and external devices.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the cover (see “Removing the cover” on page 195).
Step 5. Push the tab to open the cover on top of the air baffle.

Release tab

Figure 125. Holder-cover open

Step 6. Connect one end of the cable to the ServeRAID memory module.
Step 7. Route the battery or flash power module cable along the chassis.

Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 8. Install the battery or flash power module on top of the air baffle.
a. Align the battery or flash power module cable connector with the slot on the holder. Place
the battery or flash power module into the holder and make sure that the holder engages
the battery or flash power module securely.

204 Lenovo System x3650 M4 HD Installation and Service Guide

 Battery 2 / flash power module 2

Battery 1 / flash power module 1

Figure 126. RAID adapter battery or flash power module installation

Note: The positioning of the battery or flash power module depends on the type of the
batteries or flash power modules that you install.
b. Connect the other end of the cable to the battery or flash power module.

Flash power module cable ServeRAID memory module

00000

00000

00000

00000

Flash power module 00000

00000

Figure 127. Battery or flash power module cable installation

Note: Make sure the battery or flash power module is seated properly.

Chapter 6. Removing and replacing components 205

Step 9. Close the cover of the holder.

Figure 128. Holder-cover close

Step 10. Reinstall the cover (see “Replacing the cover” on page 196).
Step 11. Slide the server into the rack.
Step 12. Reconnect the power cords and all external cables, and turn on the server and peripheral devices.

Removing the safety cover

Use this information to remove the safety cover.

Removing the 240 VA safety cover

Use this information to remove the 240 VA safety cover.

To remove the 240 VA safety cover, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server, and disconnect all power cords and external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the screws from the safety cover.

206 Lenovo System x3650 M4 HD Installation and Service Guide

 Screw
Safety cover

Figure 129. 240 VA safety cover removal

Step 5. Disconnect the hard disk drive backplane power cables from the connector in front of the safety
cover.
Step 6. Slide the cover forward to disengage it from the system board, and then lift it out of the server.
Step 7. If you are instructed to return the 240 VA safety cover, follow all packaging instructions, and use
any packaging materials for shipping that are supplied to you.

Removing the power paddle card cover

Use this information to remove the power paddle card cover.

To remove the power paddle card cover, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server, and disconnect all power cords and external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the screw from the power paddle card cover.

Chapter 6. Removing and replacing components 207

 Screw

Safety cover

Figure 130. Power paddle card cover removal

Step 5. Lift the power paddle card cover out of the server.
Step 6. If you are instructed to return the power paddle card cover, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.

Replacing the safety cover

Use this information to replace the safety cover.

Replacing the 240 VA safety cover

Use this information to replace the 240 VA safety cover.

To install the 240 VA safety cover, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Line up and insert the tabs on the bottom of the safety cover into the slots on the system board.

208 Lenovo System x3650 M4 HD Installation and Service Guide

 Screw
Safety cover

Figure 131. 240 VA safety cover installation

Step 4. Slide the safety cover toward the back of the server until it is secure.
Step 5. Connect the hard disk drive backplane power cables to the connector in front of the safety cover.
Step 6. Install the screws into the safety cover.
Step 7. Replacing the cover (see “Replacing the cover” on page 196).
Step 8. Slide the server into the rack.
Step 9. Reconnect the power cords and all external cables, and turn on the server and peripheral devices.

Replacing the power paddle card cover

Use this information to replace the power paddle card cover.

To install the power paddle card cover, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Align the power paddle card cover with the pins on the chassis and install it in the server until it
is secure.

Chapter 6. Removing and replacing components 209

 Screw

Safety cover

Figure 132. Power paddle card cover installation

Step 4. Install the screw into the power paddle card cover.
Step 5. Replacing the cover (see “Replacing the cover” on page 196).
Step 6. Slide the server into the rack.
Step 7. Reconnect the power cords and all external cables, and turn on the server and peripheral devices.

Removing and replacing Tier 1 CRUs

Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will
be charged for the installation.

The illustrations in this document might differ slightly from your hardware.

Removing a hot-swap hard disk drive

Use this information to remove a hot-swap hard disk drive.

Attention:
• To avoid damage to the hard disk drive connectors, make sure that the server cover is in place and fully
closed whenever you install or remove a hard disk drive.
• To make sure that there is adequate system cooling, do not operate the server for more than 2 minutes
without either a hard disk drive or a filler panel installed in each bay.
• Before you make changes to disk drives, disk drive controllers (including controllers that are integrated
on the system board), disk drive backplanes, or disk drive cables, back up all important data that is
stored on hard disks.
• Before you remove any component of a RAID array, back up all RAID configuration information.

To remove a hot-swap hard disk drive, complete the following steps.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.

210 Lenovo System x3650 M4 HD Installation and Service Guide

Step 2. Make sure you save the data on your drive, especially if it is part of a RAID array, before you
remove it from the server.
Step 3. Remove a 2.5-inch hot-swap hard disk drive:
a. Slide the release latch (orange) up gently to unlock the drive handle.

Handle

Latch

Figure 133. 2.5-inch hot-swap hard disk drives removal

Step 4. Remove a 1.8-inch hot-swap solid state drive:

a. Remove the filler panel

Release latch

1.8-inch
hot-swap
hard disk drive Handle
0000

0000

0000

0000

0000

000

000

000

000

Filler

Figure 134. 1.8-inch hot-swap solid state drives removal

b. Slide the release latch (orange) down gently to unlock the drive handle.
Step 5. Grasp the handle and slide the drive out of the drive bay.
Step 6. Reinstall the drive bay filler panel if necessary.
Step 7. If you are instructed to return the drive, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing a hot-swap drive

Use this information to replace a hot-swap drive.

Chapter 6. Removing and replacing components 211

The following notes describe the type of drives that the server supports and other information that you
must consider when you install a drive.
• Locate the documentation that comes with the drive and follow those instructions in addition to the
instructions in this chapter.
• Make sure that you have all the cables and other equipment that are specified in the documentation that
comes with the drive.
• Select the bay in which you want to install the drive.
• Check the instructions that come with the drive to determine whether you have to set any switches or
jumpers on the drive.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays
and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express
adapter, save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the
event that you later remove the device.
• For a complete list of supported optional devices for the server, see http://www.lenovo.com/
serverproven/.

To install a hot-swap drive, complete the following steps:

Note: If you have only one drive, you must install it in bay 0.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the filler panel. Keep the filler panel in a safe place.
Step 3. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server; then, remove the drive from the package and place it on a static-protective surface.
Step 4. Install a 2.5-inch hot-swap drive:
a. Make sure that the tray handle is in the open (unlocked) position.
b. Align the drive with the guide rails in the bay.

Latch

Handle

Filler panel handle

Figure 135. 2.5-inch hot-swap hard disk drives installation

c. Gently push the drive into the bay until the drive stops.
d. Rotate the tray handle to the closed (locked) position.
Step 5. Install a 1.8-inch hot-swap drive:

212 Lenovo System x3650 M4 HD Installation and Service Guide

 a. Insert the drive into the drive bay with the label side of the drive facing the right side of the
server.

1.8-inch
hot-swap
hard disk drive
0000

0000

0000

0000

0000

000

000

000

000

Filler

Figure 136. 1.8-inch hot-swap solid state drives installation

b. Push the drive tray into the drive bay and rotate the drive tray handle to the closed position
and ensure that the latch is in the locked position.
c. Reinstall the filler panel.
Step 6. Check the hard disk drive status LED to verify that the hard disk drive is operating correctly. If
the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be
replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.

Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have
to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID adapter
documentation for additional information about RAID operation and complete instructions for
using the ServeRAID adapter.
Step 7. If you are installing additional hot-swap hard disk drives, do so now.
Step 8. Turn on the peripheral devices and the server.

Drive IDs
The drive ID that is assigned to each drive is printed on the front or rear of the server. The following
illustrations show the locations of the IDs of the drives. The ID numbers and the drive bay numbers are
the same.

2.5-inch hot-swap hard disk drive IDs

The hot-swap-drive ID that is assigned to each drive is printed on the front or rear of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the
drive bay numbers are the same.

Chapter 6. Removing and replacing components 213

 Bay 0 Bay 23

Figure 137. Front view: 2.5-inch hot-swap hard disk drive IDs

Bay 24 Bay 25
000
00

000

0000000

000
00

000

000
000

000

0000000

000
000

000

0000000 0000000

00
000
000

000

00
00

000

00

Figure 138. Rear view: 2.5-inch hot-swap hard disk drive IDs

2.5-inch and 1.8-inch hot-swap drive IDs

The hot-swap-drive ID that is assigned to each drive is printed on the front of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the
drive bay numbers are the same.

Bay 0 Bay 15 Bay 16 Bay 31

00000 00000

00000 00000

00000 00000

00000 00000

2.5-inch hard disk 1.8-inch solid state

drive bays 0-15 drive bays 16 - 31

Figure 139. Front view: 2.5-inch and 1.8-inch hot-swap drive IDs

Removing a memory module

Use this information to remove a memory module.

To remove a dual inline memory module (DIMM), complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 199).
Step 5. Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.

214 Lenovo System x3650 M4 HD Installation and Service Guide

 Figure 140. DIMM removal

Step 6. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing a memory module

The following notes describe the types of DIMMs that the server supports and other information that you
must consider when you install DIMMs.
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed.
• The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, 1333, 1600, or
1866 MHz, PC3-6400, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered,
synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with
error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory
modules for the server.
– The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
gggggeRxff PC3v-wwwwwm-aa-bb-ccd
where:
– ggggg is the total capacity of the DIMM (for example, 1 GB, 2 GB, or 4 GB)
– eR is the number of ranks
1R = single-rank
2R = dual-rank
4R = quad-rank
– xff is the device organization (bit width)
x4 = x4 organization (4 DQ lines per SDRAM)
x8 = x8 organization
x16 = x16 organization
– v is the SDRAM and support component supply voltage (VDD)

Chapter 6. Removing and replacing components 215

 • Blank = 1.5 V specified
• L = 1.35 V specified, 1.5 V operable

Note: Values for these voltages are “specified” which means the device characteristics such as
timing are supported at this voltage. Values are “operable” which means that the devices can
be operated safely at this voltage. However, device characteristics such as timing may not
be guaranteed. All devices must be “tolerant” of the highest DDR3 nominal voltage of 1.5 V,
meaning that they may not operate at 1.5 V but may be powered at that voltage without damage
to the devices.
– wwwww is the DIMM bandwidth, in MBps
6400 = 6.40 GBps (DDR3-800 SDRAMs, 8-byte primary data bus)
8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus)
10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus)
12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus)
14900 = 14.93 GBps (DDR3-1866 SDRAMs, 8-byte primary data bus)
– m is the DIMM type
E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
L = Load Reduction DIMM (LRDIMM)
R = Registered DIMM (RDIMM)
U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
– aa is the CAS latency, in clocks at maximum operating frequency
– bb is the JEDEC SPD Revision Encoding and Additions level
– cc is the reference design file for the design of the DIMM
– d is the revision number of the reference design of the DIMM

Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in
the format xxxxx nRxxx PC3v-xxxxxx-xx-xx-xxx. The numeral in the sixth numerical position indicates
whether the DIMM is single-rank (n=1), dual-rank (n=2), or quad-rank (n=4).
• The following rules apply to DDR3 RDIMM speed as it relates to the number of RDIMMs in a channel:
– When you install 1 RDIMM per channel, the memory runs at 1866 MHz
– When you install 2 RDIMMs per channel, the memory runs at 1600 MHz
– When you install 3 RDIMMs per channel, the memory runs at 1066 MHz
– All channels in a server run at the fastest common frequency
– Do not install registered, unbuffered, and load reduction DIMMs in the same server
• The maximum memory speed is determined by the combination of the microprocessor, DIMM speed,
DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.
• In two-DIMM-per-channel configuration, the server automatically operates with a maximum memory
speed of up to 1600 MHz when the following condition is met:
– Two 1.35 V single-rank, dual-ranl, or quad-rank UDIMMs, RDIMMs or LRDIMMs are installed in the
same channel. In the Setup utility, Memory speed is set to Max performance and LV-DIMM power is
set to Enhance performance mode. The 1.35 V UDIMMs, RDIMMs or LRDIMMs will function at 1.5 V.
• The server supports a maximum of 16 dual-rank UDIMMs. The server supports up to two UDIMMs
per channel.
• The server supports a maximum of 24 single-rank, dual-rank, or 16 quad-rank RDIMMs. The server does
not support three quad-rank RDIMMs in the same channel.

216 Lenovo System x3650 M4 HD Installation and Service Guide

• The following table shows an example of the maximum amount of memory that you can install using
ranked DIMMs:

Table 18. Maximum memory installation using ranked DIMMs

Number of DIMMs DIMM type DIMM size Total memory
16 Dual-rank UDIMM 4 GB 64 GB
24 Single-rank RDIMM 2 GB 48 GB
24 Single-rank RDIMM 4 GB 96 GB
24 Dual-rank RDIMM 4 GB 96 GB
24 Dual-rank RDIMM 8 GB 192 GB
24 Dual-rank RDIMM 16 GB 384 GB
16 Quad-rank RDIMM 8 GB 128 GB
24 Quad-rank LRDIMM 32 GB 768 GB

• The UDIMM option that is available for the server is 4 GB. The server supports a minimum of 4 GB and a
maximum of 64 GB of system memory using UDIMMs.
• The RDIMM options that are available for the server are 2 GB, 4 GB, 8 GB, and 16 GB. The server
supports a minimum of 2 GB and a maximum of 384 GB of system memory using RDIMMs.
• The LRDIMM option that is available for the server is 32 GB. The server supports a minimum of 32 GB
and a maximum of 768 GB of system memory using LRDIMMs.

Note: The amount of usable memory is reduced depending on the system configuration. A certain
amount of memory must be reserved for system resources. To view the total amount of installed memory
and the amount of configured memory, run the Setup utility. For additional information, see “Configuring
the server” on page 100.
• A minimum of one DIMM must be installed for each microprocessor. For example, you must install a
minimum of two DIMMs if the server has two microprocessors installed. However, to improve system
performance, install a minimum of four DIMMs for each microprocessor.
• DIMMs in the server must be the same type (RDIMM, UDIMM, or LRDIMM) to ensure that the server
will operate correctly.
• When you install one quad-rank DIMM in a channel, install it in the DIMM connector furthest away from
the microprocessor.

1. You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have
to wait until all of the DIMM slots for microprocessor 1 are filled.
2. DIMM slots 13-24 are reserved for microprocessor 2; thus, DIMM slots 13-24 are enabled when
microprocessor 2 is installed.

The following illustration shows the location of the DIMM connectors on the system board.

Chapter 6. Removing and replacing components 217

Figure 141. DIMM connectors location

DIMM installation sequence

Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed
in slot 1. When you install additional DIMMs, install them in the order shown in the following table to
optimize system performance.

Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed
in slot 1. When you install additional DIMMs, install them in the order shown in the following table to optimize
system performance. In general, all three channels on the memory interface for each microprocessor can be
populated in any order and have no matching requirements.

Table 19. Normal mode DIMM installation sequence

Number of installed
microprocessor DIMM connector population sequence
One microprocessor installed 1, 4, 9, 12, 2, 5, 8, 11, 3, 6, 7, 10
Two microprocessors installed 1, 13, 4, 16, 9, 21, 12, 24, 2, 14, 5, 17, 8, 20, 11, 23, 3, 15, 6, 18, 7, 19, 10, 22

Memory mirrored channel

Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels
simultaneously.

If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup
pair of DIMMs. To enable memory mirrored channel through the Setup utility, select System Settings ➙
Memory. For more information, see “Using the Setup utility” on page 103. When you use the memory
mirrored channel feature, consider the following information:
• When you use memory mirrored channel, you must install a pair of DIMMs at a time. The two DIMMs in
each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in
speed. The channels run at the speed of the slowest DIMM in any of the channels.

218 Lenovo System x3650 M4 HD Installation and Service Guide

• The maximum available memory is reduced to half of the installed memory when memory mirrored
channel is enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of
addressable memory is available when you use memory mirrored channel.
• For UDIMMs, DIMM connectors 3, 6, 7, and 10 for microprocessor 1 and DIMM connectors 15, 18, 19,
and 22 for microprocessor 2 are not used in memory mirrored channel mode.

The following diagram lists the DIMM connectors on each memory channel.

Figure 142. Connectors on each memory channel

The following table shows the installation sequence for memory mirrored channel mode:

Table 20. Memory mirrored channel mode DIMM population sequence

Number of installed
Number of DIMMs microprocessor DIMM connector
First pair of DIMMs 1 1, 4
Second pair of DIMMs 1 9, 12
Third pair of DIMMs 1 2, 5
Fourth pair of DIMMs 1 8, 11
Fifth pair of DIMMs 1 3, 6
Sixth pair of DIMMs 1 7, 10
Seventh pair of DIMMs 2 13, 16
Eighth pair of DIMMs 2 21, 24
Ninth pair of DIMMs 2 14, 17
Tenth pair of DIMMs 2 20, 23
Eleventh pair of DIMMs 2 15, 18
Twelfth pair of DIMMs 2 19, 22
Note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory mirrored channel mode when UDIMMs
are installed in the server.

Memory rank sparing

The memory rank sparing feature disables the failed memory from the system configuration and activates a
rank sparing DIMM to replace the failed active DIMM.

You can enable rank sparing memory in the Setup utility, select System Settings ➙ Memory. For more
information, see “Using the Setup utility” on page 103.

The maximum available memory is reduced when memory rank sparing mode is enabled.

Chapter 6. Removing and replacing components 219

The following diagram lists the DIMM connectors on each memory channel.

Figure 143. Connectors on each memory channel

Follow the installation sequence for rank sparing mode:

• Install at least one quad-rank DIMM in a channel.
• Install at least two single-rank or dual-rank DIMMs in a channel.

Table 21. Memory rank sparing mode DIMM population sequence

Number of installed
Number of DIMMs microprocessor DIMM connector
First pair of DIMMs 1 1, 2
Second pair of DIMMs 1 4, 5
Third pair of DIMMs 1 8, 9
Fourth pair of DIMMs 1 11, 12
Fifth pair of DIMMs 1 7, 10
Sixth pair of DIMMs 1 3, 6
Seventh pair of DIMMs 2 13, 14
Eighth pair of DIMMs 2 16, 17
Ninth pair of DIMMs 2 20, 21
Tenth pair of DIMMs 2 23, 24
Eleventh pair of DIMMs 2 19, 22
Twelfth pair of DIMMs 2 15, 18
Note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory rank sparing mode when UDIMMs
are installed in the server.

Replacing a memory module

Use this information to replace a memory module.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove PCI riser-card assemblies if necessary (see “Removing a PCI riser-card assembly” on
page 221).
Step 5. Remove the air baffle (see “Removing the air baffle” on page 199).

220 Lenovo System x3650 M4 HD Installation and Service Guide

Step 6. Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.

Figure 144. DIMM installation

Step 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
outside of the server. Then, remove the DIMM from the package.
Step 8. Turn the DIMM so that the alignment slot align correctly with the alignment tab.
Step 9. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of
the DIMM connector (see “System-board optional-device connectors” on page 32 for the locations
of the DIMM connectors).
Step 10. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the
DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector.

Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.
Step 11. Reconnect the power cords and any cables that you removed.
Step 12. Replace the air baffle (see “Replacing the air baffle” on page 200).

Note: Close all the retaining clips even for slots without DIMMs installed before replacing the
air baffle.
Step 13. Replace PCI riser-card assemblies if you have removed them earlier (see “Replacing a PCI
riser-card assembly” on page 222).
Step 14. Replace the cover (see “Replacing the cover” on page 196).
Step 15. Turn on the peripheral devices and the server.

Removing a PCI riser-card assembly

The server comes with one riser-card assembly (with option to add one more) that each contains two
to three PCI slots.

Chapter 6. Removing and replacing components 221

See http://www.lenovo.com/ serverproven/ for a list of riser-card assemblies that you can use with the server.

To remove a PCI riser-card assembly, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Grasp the assembly at the front tab and rear edge and lift it to remove it from the server. Place the
riser-card assembly on a flat, static-protective surface.

PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

000

0000

0000

Figure 145. PCI riser-card assembly removal

Replacing a PCI riser-card assembly

The server provides two PCI riser-card slots on the system board.

The following information indicates the riser-card slots:

• Standard models of the server come with one PCI Express riser-card assembly installed. If you want to
replace them with PCI-X riser-card assemblies, you must order the PCI-X riser-card assembly option,
which includes the bracket.

222 Lenovo System x3650 M4 HD Installation and Service Guide

• A PCI Express riser-card assembly has a black connector and supports PCI Express adapters, and a
PCI-X riser-card assembly has a white (light in color) connector and supports PCI-X adapters.
• PCI riser slot 1 is the farthest slot from the power supply. You must install a PCI riser-card assembly in
slot 1 with microprocessor 1.
• PCI riser slot 2 is the closest slot to the power supply. You must install a PCI riser-card assembly in
slot 2 with microprocessor 2.
• PCI riser-card brackets must be installed even if you do not install an adapter.

To install a PCI riser-card assembly, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Reinstall any adapters and reconnect any internal cables you might have removed in other
procedures (see “Replacing an adapter” on page 228 and “Internal cable routing and connectors”
on page 179).
Step 5. Align the PCI riser-card assembly with the selected PCI connector on the system board:
a. PCI connector 1: Carefully fit the two alignment slots on the side of the assembly onto the
two alignment brackets in the side of the chassis.

Chapter 6. Removing and replacing components 223

 PCI riser-card
assembly 2
000000

000000

000000

0000

000000

0000
00

0000

00

PCI riser-card
assembly 1
000

000000

000

000000

000000

000

000000

000
0

000

0000

0000

Figure 146. PCI riser-card assembly installation

b. PCI connector 2: Carefully align the bottom edge (the contact edge) of the riser-card
assembly with the riser-card connector on the system board.
Step 6. Press down on the assembly. Make sure that the riser-card assembly is fully seated in the
riser-card connector on the system board.
Step 7. Replace the cover (see “Replacing the cover” on page 196).
Step 8. Slide the server into the rack.
Step 9. Reconnect the power cords and any cables that you removed.
Step 10. Turn on the peripheral devices and the server.

Removing the rear two hard-disk-drive kit

The server comes with one rear two hard-disk-drive kit.

See http://www.lenovo.com/ serverproven/ for a list of hard disk drives that you can use with the server.

To remove the rear two hard-disk-drive kit, complete the following steps:

Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines”
on page 34.

224 Lenovo System x3650 M4 HD Installation and Service Guide

Step 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Grasp the kit at the front tab and rear edge and lift it to remove it from the server. Place the kit
on a flat, static-protective surface.

Rear two hard-disk-drive kit

0000000

0000000

0000000

0000000

000000

000000

000000

0000

00

0000

00

0000

0000

Figure 147. Rear two hard-disk-drive kit removal

Replacing the rear two hard-disk-drive kit

Use this information to replace the rear two hard-disk-drive kit on the system board.

To install the rear two hard-disk-drive kit, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Reinstall any adapters and reconnect any internal cables you might have removed in other
procedures (see “Replacing an adapter” on page 228 and “Internal cable routing and connectors”
on page 179).
Step 5. Align the rear two hard-disk-drive kit with the connector on the system board:

Chapter 6. Removing and replacing components 225

 Rear two hard-disk-drive kit

0000000

0000000

0000000

0000000

000000

000000

000000

0000

00

0000

00

0000

0000

Figure 148. Rear two hard-disk-drive kit installation

Step 6. Press down on the kit. Make sure that the kit is fully seated in the connector on the system board.
Step 7. Replace the cover (see “Replacing the cover” on page 196).
Step 8. Slide the server into the rack.
Step 9. Reconnect the power cords and any cables that you removed.
Step 10. Turn on the peripheral devices and the server.

Removing an adapter
Use this information to remove an adapter.

Removing an adapter from a PCI riser-card assembly

Use this information to remove an adapter from a PCI expansion slot in a PCI riser-card assembly. These
instructions apply to PCI adapters such as video graphic adapters and network adapters.

The following table shows the locations of the adapter expansion slots from the rear of the server.

Table 22. The maximum adapter dimension supported in each slot (rear view)
PCI riser-card assembly 1 PCI riser-card assembly 2
1 Full height, up to full length 4 Full height, up to full length
2 Full height, half length 5 Full height, up to full length
3 Full height, half length 6 Full height, half length

226 Lenovo System x3650 M4 HD Installation and Service Guide

Note: If you are replacing a high power graphics adapter, you might need to disconnect the internal power
cable from the system board before removing the adapter.

To remove an adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords; then, remove the
cover (see “Removing the cover” on page 195).
Step 3. Remove the PCI riser-card assembly that contains the adapter (see “Removing a PCI riser-card
assembly” on page 221).
• If you are removing an adapter from PCI expansion slot 1, 2, or 3, remove PCI riser-card
assembly 1.
• If you are removing an adapter from PCI expansion slot 4, 5, or 6, remove PCI riser-card
assembly 2.

PCI PCI
riser-card riser-card
assembly assembly
(in short position) (in long position)

Adapter Adapter
connectors connectors
000000

0000000

000000

0000000

000000

0000000

00000

000000

00000

0000000

00
00000

00000

Adapter Adapter
0000000

00000

00000

00

Full-length
adapter
bracket Full-length
adapter
bracket

Figure 149. Adapter removal

Step 4. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall
the adapter later).
Step 5. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI
expansion slot.
Step 6. If the adapter is a full-length adapter in the upper expansion slot of the PCI riser-card assembly
and you do not intend to replace it with another full-length adapter, remove the full-length-adapter
bracket and store it on the underside of the top of the PCI riser-card assembly.
Step 7. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Removing an adapter from the rear two hard-disk-drive kit

Use this information to remove an adapter from the rear two hard-disk-drive kit.

You can only install SeveRAID-H1110 adapter in the rear two hard-disk-drive kit.

To remove an adapter, complete the following steps:

Chapter 6. Removing and replacing components 227

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords; then, remove the
cover (see “Removing the cover” on page 195).
Step 3. Remove the rear two hard-disk-drive kit that contains the adapter (see “Removing the rear two
hard-disk-drive kit” on page 224).

Rear two hard-disk-drive kit

Bracket
Adapter
00000000

00000000

Expansion-slot
connector 00000000

cover
00000000

0000

0000

0000

0000

Adapter

Figure 150. Adapter removal

Step 4. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall
the adapter later).
Step 5. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the rear
two hard-disk-drive kit.
Step 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing an adapter
Use this information to replace an adapter.

Notes:
• If your adapter was previously configured, backup or record its configuration information, if possible,
before replacing the adapter. See the documentation for your adapter for information and instructions.
• If you are replacing a ServeRAID adapter, import your RAID configuration to the replacement adapter as
a foreign configuration after you finish the replacement. See the ServeRAID-M Software User Guide at
https://support.lenovo.com/us/en/documents/migr-5086126 for instructions.

Replacing an adapter in a PCI riser-card assembly

The following notes describe the types of adapters that the server supports and other information that
you must consider when you install an adapter.

• Locate the documentation that comes with the adapter and follow those instructions in addition to
the instructions in this section.
• The server provides one internal SAS/SATA RAID connector and two PCI slots on the system board.
See “System-board optional-device connectors” on page 32 for the location of the internal SAS/SATA
RAID connector and riser-card slots. You can replace the Lenovo ServeRAID SAS/SATA adapter with
an optional Lenovo ServeRAID SAS/SATA adapter in the slot. For configuration information, see the
ServeRAID documentation at http://www.lenovo.com/support.

228 Lenovo System x3650 M4 HD Installation and Service Guide

• Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor.
This is the highest resolution that is supported for any add-on video adapter that you install in the server.
• Any high-definition video-out connector or stereo connector on any add-on video adapter is not supported
• The server does not support legacy 5V PCI adapters.
• When you install any PCI adapter, the power cords must be disconnected from the power source before
you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the
active power management event signal will be disabled by the system-board logic, and the Wake on LAN
feature might not work. However, after the server is powered-on locally, the active power manager active
power management event signal will be enabled by the system-board logic.
• The server provides two PCI riser-card slots on the system board. If you want to install a PCI Express or
PCI-X adapter, you must order the PCI riser-card option.
• If you are installing a ServeRAID-M5110 or ServeRAID-M5120 adapter, it can only be installed in PCI
slot 1, 2, 4, or 5.

The following table shows the locations of the adapter expansion slots from the rear of the server.

Table 23. The maximum adapter dimension supported in each slot (rear view)
PCI riser-card assembly 1 PCI riser-card assembly 2
1 Full height, up to full length 4 Full height, up to full length
2 Full height, half length 5 Full height, up to full length
3 Full height, half length 6 Full height, half length

To install an adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before
you install the adapter.
Step 5. Stretch your PCI riser-card assembly if you are installing a full-length adapter. See “Stretching a
PCI riser-card assembly” on page 39 for instructions.

Chapter 6. Removing and replacing components 229

 PCI
riser-card
assembly

Adapter
connectors 00000000
Bracket
00000000

Expansion-slot
00000000

cover
0000

00000000

0000

0000

0000

0000

0000

0000

00

0000

0000

0000

Full-length
adapter Adapter
bracket

Figure 151. Adapter installation

a. Riser-card assembly 1: if the adapter is a full-length adapter for the upper expansion slot in
the riser card, remove the full-length-adapter bracket from underneath the top of the riser-card
assembly (if any) and keep it in a safe place for potential future use.

PCI
riser-card
assembly

0000000

0000000

0000000

0000

0000000

0000

0000

00

0000

0000

0000

Full-length
adapter
bracket

Figure 152. Full-length-adapter bracket removal

b. Riser-card assembly 2: if the adapter is a full-length adapter for the upper expansion slot in
the riser card, the full-length-adapter bracket is on the cage by default.
Step 6. Align the adapter with the PCI slot on the riser card and the guide on the external end of the
riser-card assembly.
Step 7. Press the adapter firmly into the PCI slot on the riser card.

230 Lenovo System x3650 M4 HD Installation and Service Guide

 PCI PCI
riser-card riser-card
assembly assembly
(in short position) (in long position)

Adapter Adapter
connectors connectors
000000

0000000

000000

0000000

000000

0000000

00000

000000

00000

0000000

00
00000

00000

Adapter Adapter
0000000

00000

00000

00

Full-length
adapter
bracket Full-length
adapter
bracket

Figure 153. Adapter installation

Step 8. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page
179).

Attention:
• When you route cables, do not block any connectors or the ventilated space around any of
the fans.
• Make sure that cables are not routed on top of components under the PCI riser-card assembly.
• Make sure that cables are not pinched by the server components.
Step 9. Replace the PCI riser-card assembly in the server (see “Replacing a PCI riser-card assembly” on
page 222).
Step 10. Perform any configuration tasks that are required for the adapter.
Step 11. Reinstall the cover (see “Replacing the cover” on page 196).
Step 12. Slide the server into the rack.
Step 13. Reconnect the power cords and any cables that you removed.
Step 14. Turn on the peripheral devices and the server.

Replacing an adapter in the rear two hard-disk-drive kit

Use this information to replace an adapter in the rear two hard-disk-drive kit.

You can only install SeveRAID-H1110 adapter in the rear two hard-disk-drive kit.

To install an adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the rear two hard-disk-drive kit (see “Removing the rear two hard-disk-drive kit” on
page 224).
Step 5. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before
you install the adapter.

Chapter 6. Removing and replacing components 231

Step 6. Align the adapter with the slot on the rear two hard-disk-drive kit.
Step 7. Press the adapter firmly into the slot on the rear two hard-disk-drive kit.

Rear two hard-disk-drive kit

Bracket
Adapter
00000000

00000000

Expansion-slot
connector 00000000

cover
00000000

0000

0000

0000

0000

Adapter

Figure 154. Adapter installation

Step 8. Connect any required cables to the adapter (see “Internal cable routing and connectors” on page
179).

Attention:
• When you route cables, do not block any connectors or the ventilated space around any of
the fans.
• Make sure that cables are not routed on top of components under the rear two hard-disk-drive
kit.
• Make sure that cables are not pinched by the server components.
Step 9. Replace the rear two hard-disk-drive kit in the server (see “Replacing the rear two hard-disk-drive
kit” on page 225).
Step 10. Perform any configuration tasks that are required for the adapter.
Step 11. Reinstall the cover (see “Replacing the cover” on page 196).
Step 12. Slide the server into the rack.
Step 13. Reconnect the power cords and any cables that you removed.
Step 14. Turn on the peripheral devices and the server.

Removing the ServeRAID adapter memory module

Use this information to remove the ServeRAID adapter memory module.

For more information about the MegaRAID, go to

http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5073015.

To remove the ServeRAID adapter memory module, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Disconnect the cable from the flash power module.

232 Lenovo System x3650 M4 HD Installation and Service Guide

 Flash power module cable ServeRAID memory module

00000

00000

00000

00000

00000

Flash power module 00000

Figure 155. Cable removal

Step 5. Remove the ServeRAID adapter memory module from the system board.

ServeRAID memory module

Connector

Rentention pins

Figure 156. ServeRAID adapter memory module removal

Step 6. Disconnect the cable from the ServeRAID adapter memory module.

Chapter 6. Removing and replacing components 233

 ServeRAID memory module

Flash power module cable

Figure 157. Cable removal

If you are instructed to return the memory module, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing the ServeRAID adapter memory module

Use this information to replace the ServeRAID adapter memory module.

To install the ServeRAID adapter memory module, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Connect the cable to the ServeRAID adapter memory module.

ServeRAID memory module

Flash power module cable

Figure 158. Cable installation

Step 5. Align the memory module with the retention pins. Install the ServeRAID adapter memory module
into the system board.

234 Lenovo System x3650 M4 HD Installation and Service Guide

 ServeRAID memory module

Connector

Rentention pins

Figure 159. ServeRAID adapter memory module installation

Step 6. Connect the other end of the cable to the flash power module.

Flash power module cable ServeRAID memory module

00000

00000

00000

00000

Flash power module 00000

00000

Figure 160. Cable installation

Note: Make sure the flash power module is seated properly (see “Replacing a RAID adapter
battery or flash power module” on page 203).
Step 7. Reconnect the power cords and any cables that you removed.
Step 8. Reinstall the cover (see “Replacing the cover” on page 196).
Step 9. Slide the server into the rack.
Step 10. Turn on the peripheral devices and the server.

Removing the dual-port network adapter

Use this information to remove the dual-port network adapter.

Chapter 6. Removing and replacing components 235

To remove the dual-port network adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove PCI riser-card assembly 2, if any (see “Removing a PCI riser-card assembly” on page 221).
Step 5. Loosen the two captive screws on the network adapter from the screw holes on the system board.

Captive screws

Retention
brackets

00

00

00

00

00

000

000

000

00

000

Thumbscrew
000

Pin

Figure 161. Screws disengagement

Step 6. Loosen the thumbscrew on the chassis.

Step 7. Grasp the network adapter and disengage it from the pin, retention brackets, and the connector on
the system board; then, lift the adapter out of the port openings on the rear of the chassis and
remove it from the server.

236 Lenovo System x3650 M4 HD Installation and Service Guide

 Network
adapter Captive screws

Screw holes

Retention
brackets

00

00

00

00

00

000

000

000

00

000

Thumbscrew
000

Pin

Network
adapter connector

Figure 162. Dual-port network adapter removal

Step 8. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing the dual-port network adapter

You can purchase one of the following dual-port network adapters to add two additional network ports in
the server.

To order a dual-port network adapter option, contact your Lenovo sales representative or Lenovo reseller.

Table 24. Supported dual-port network adapters on the network connector

Option part
Dual-port network adapter number FRU part number
Qlogic dual-port 10GbE SFP+ Embedded VFA 90Y6454 90Y5099
Dual-port FDR embedded adapter 00D4143 00J6248

The following notes describe the types of adapters that the server supports and other information that
you must consider when you install an adapter:
• To configure network adapters, complete the following steps:
1. From the Setup utility main menu (see “Using the Setup utility” on page 103), select System Settings
➙ Network.
2. From the Network Device List, select one network adapter.

Note: You might need to enter each item (displaying MAC address) to see detailed information.
3. Press Enter to configure the network adapter settings.
• To convert the NIC/iSCSI/FCoE for Emulex Dual Port 10GbE SFP+ Embedded VFA III, complete the
following steps:

Chapter 6. Removing and replacing components 237

 1. From the Setup utility main menu (see “Using the Setup utility” on page 103), select System Settings
➙ Network and press Enter.
2. From the Network Device List, select Emulex network adapter.

Note: You might need to enter each item (displaying MAC address) to see detailed information.
3. Press Enter to configure Emulex network adapter, select Personality and press Enter to change
the settings.
– NIC
– iSCSI (enabled after FoD installed)
– FCoE (enabled after FoD installed)
• To download the latest version of drivers for iSCSI and FCoE from the Lenovo website, complete the
following steps:
1. Go to http://www.ibm.com/support/ fixcentral.
2. Click Product support ➙ System x ➙ Product family ➙ System x3650 M4 HD ➙ 5460.
3. From the Operating system menu, select your operating system, and then click Search to display
the available drivers.
4. Download the latest version of drivers.
– Emulex iSCSI Device Driver for Windows 2008
– Emulex FCoE Device Driver for Windows 2008

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.
• Port 0 on the Emulex Dual Port 10GbE SFP+ Embedded VFA III can be configured as shared system
management.
• When the server is in standby mode, both ports on the Emulex Dual Port 10GbE SFP+ Embedded VFA
III function at 100M connection speed with Wake on LAN feature.

The Emulex Dual Port 10GbE SFP+ Embedded VFA III is automatically disabled if one of the following
errors occurs:
• An error log indicates a temperature warning for the Ethernet adapter.
• All power supplies are removed or the server is disconnected from the power source.

To install the dual-port network adapter, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove PCI riser-card assembly 2, if any (see “Removing a PCI riser-card assembly” on page 221).
Step 5. Loosen the thumbscrew to remove the network adapter filler panel on the rear of the chassis (if
it has not been removed already).

238 Lenovo System x3650 M4 HD Installation and Service Guide

 Network adapter
filler panel

00

00

00

00

00

000

000

000

00

000

000

Figure 163. Network adapter filler panel removal

Step 6. Touch the static-protective package that contains the new adapter to any unpainted metal surface
on the server. Then, remove the adapter from the package.
Step 7. Align the adapter so that the port connectors on the adapter line up with the pin and thumbscrew
on the chassis; then, align the connector of the adapter with the adapter connector on the system
board.

Chapter 6. Removing and replacing components 239

 Network
adapter Captive screws

Screw holes

Retention
brackets

00

00

00

00

00

000

000

000

00

000

Thumbscrew
000

Pin

Network
adapter connector

Figure 164. Network adapter installation

Step 8. Press the adapter firmly until the pin, and retention brackets engage the adapter. Make sure the
adapter is securely seated on the connector on the system board.

Attention: Make sure the port connectors on the adapter are aligned properly with the chassis on
the rear of the server. An incorrectly seated adapter might cause damage to the system board
or the adapter.
Step 9. Fasten the thumbscrew on the rear side of the chassis.

240 Lenovo System x3650 M4 HD Installation and Service Guide

 Captive screws

Retention
brackets

00

00

00

00

00

000

000

000

00

000

Thumbscrew
000

Pin

Figure 165. Screws engagement

Step 10. Fasten the two captive screws on the network adapter.
Step 11. Reinstall PCI riser-card assembly 2 in PCI riser connector 2 if you have removed it previously (see
“Replacing a PCI riser-card assembly” on page 222).
Step 12. Replace the cover (see “Replacing the cover” on page 196).
Step 13. Slide the server into the rack.
Step 14. Reconnect the power cords and any cables that you removed.
Step 15. Turn on the peripheral devices and the server.

Removing a hot-swap fan

Use this information to remove a hot-swap fan.

Attention: To ensure proper server operation, replace a failed hot-swap fan within 30 seconds.

To remove a hot-swap-fan, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the cover (see “Removing the cover” on page 195). The LED on the system board near the
connector for the failing hot-swap fan will be lit.

Attention: To ensure proper system cooling, do not remove the top cover for more than 30 minutes
during this procedure.
Step 3. Grasp the hot-swap fan by the finger grips on the sides of the dual-motor hot-swap fan.

Chapter 6. Removing and replacing components 241

 Vertical tabs

Fan 4

Fan 3
Fan 2
Fan 1

Figure 166. Fan removal

Step 4. Rotate the air baffle up.

Step 5. Lift the hot-swap fan out of the server.

Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds.
Step 6. If you are instructed to return the fan, follow all of the packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Replacing a hot-swap fan

Use this information to replace a hot-swap fan.

For proper cooling, the server requires that all four hot-swap fans be installed at all times.

Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds.

To replace a hot-swap fan, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the cover (see “Removing the cover” on page 195).
Step 3. Rotate the air baffle up.
Step 4. Touch the static-protective package that contains the new fan to any unpainted metal surface on
the server. Then, remove the new fan from the package.
Step 5. Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with
the connector on the system board.
Step 6. Insert the fan into the fan slot in the fan assembly bracket and press it down until it is seated
correctly in the slot and the fan connector is seated correctly in the connector on the system board.

242 Lenovo System x3650 M4 HD Installation and Service Guide

 Vertical tabs

Fan 4

Fan 3
Fan 2
Fan 1

Figure 167. Fan installation

Note: Make sure that the newly-installed fan aligns horizontally with other correctly-seated fans
for proper installation.
Step 7. Replace the cover (see “Replacing the cover” on page 196).
Step 8. Slide the server into the rack.

Removing the fan bracket

To replace some components or to create working room, you might have to remove the fan bracket.

Note: To remove or install a fan, it is not necessary to remove the fan bracket. See “Removing a hot-swap
fan” on page 241 and “Replacing a hot-swap fan” on page 242.

To remove the fan bracket, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the fans (see “Removing a hot-swap fan” on page 241).
Step 5. Remove the fan bracket.
a. If there are screws installed in the fan bracket, remove the three screws.

Note: Use the hex screw driver to remove the screws.

Chapter 6. Removing and replacing components 243

 Screws

Hex screw driver

Figure 168. Fan bracket screws removal

b. Press the fan-bracket release latches toward each other and lift the fan bracket out of the
server.

244 Lenovo System x3650 M4 HD Installation and Service Guide

 Fan-bracket
release latches

Figure 169. Fan bracket removal

Replacing the fan bracket

Use this information to replace the fan bracket.

To install the fan bracket, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Lower the fan bracket into the chassis.

Chapter 6. Removing and replacing components 245

 0

Pins

Figure 170. Fan bracket installation

Step 5. Align the holes in the bottom of the bracket with the pins in the bottom of the chassis.
Step 6. Press the bracket into position until the fan-bracket release levers click into place.
Step 7. Install the three screws in the fan bracket if present.

Note: Use the hex screw driver to install the screws.

246 Lenovo System x3650 M4 HD Installation and Service Guide

 Screws

Hex screw driver

Figure 171. Fan bracket screws installation

Step 8. Replace the fans (see “Replacing a hot-swap fan” on page 242).
Step 9. Replace the cover (see “Replacing the cover” on page 196).
Step 10. Slide the server into the rack.
Step 11. Reconnect the power cords and any cables that you removed.
Step 12. Turn on the peripheral devices and the server.

Removing a power supply

Use this information to remove a power supply.

Removing a hot-swap ac power supply

Observe the following precautions when you remove a hot-swap ac power supply.

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

Chapter 6. Removing and replacing components 247

2
1
Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

To remove a hot-swap ac power supply, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. If only one power supply is installed, turn off the server and peripheral devices and disconnect
all power cords.
Step 3. If the server is in a rack, at the back of the server, pull back the cable management arm to gain
access to the rear of the server and the power supply.
Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of
the server.

248 Lenovo System x3650 M4 HD Installation and Service Guide

 0000

0000000

0000

0000000

0000000

0000000

0000

0000

0000

0000000

0000

0000

0000

0000000

0000

0000000

0000000

0000

0000

0000

0000

00

0000

Power supply
000

filler panel
000

Hot-swap
power supply 2

Figure 172. Power supply removal

Step 5. If you are instructed to return the power supply, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Removing a hot-swap dc power supply

Observe the following precautions when you remove a hot-swap dc power supply.

Statement 29

CAUTION: This equipment is designed to permit the connection of the earthed conductor of the dc supply
circuit to the earthing conductor at the equipment.

This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the
earthing conductor at the equipment. If this connection is made, all of the following conditions must be met:
• This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a
bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode
conductor is connected.
• This equipment shall be located in the same immediate area (such as, adjacent cabinets) as any other
equipment that has a connection between the earthed conductor of the same dc supply circuit and the
earthing conductor, and also the point of earthing of the dc system. The dc system shall not be earthed
elsewhere.
• The dc supply source shall be located within the same premises as this equipment.
• Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source
and the point of connection of the earthing electrode conductor.

Statement 31

Chapter 6. Removing and replacing components 249

 DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded power source.
• Connect to properly wired power sources any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached ac power cords, dc power sources, network connections,
telecommunications systems, and serial cables before you open the device covers, unless you
are instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when you install, move, or
open covers on this product or attached devices.

To Connect: To Disconnect:
1. Turn OFF all power sources and equipment that is to 1. Turn OFF all power sources and equipment that is to
be attached to this product. be attached to this product.
2. Attach signal cables to the product. • For ac systems, remove all power cords from the
3. Attach power cords to the product. chassis power receptacles or interrupt power at
the ac power distribution unit.
• For ac systems, use appliance inlets.
• For dc systems, disconnect dc power sources
• For dc systems, ensure correct polarity of -48 V dc at the breaker panel or by turning off the power
connections: RTN is + and -48 V dc is -. Earth source. Then, remove the dc cables.
ground should use a two-hole lug for safety.
2. Remove the signal cables from the connectors.
4. Attach signal cables to other devices.
3. Remove all cables from the devices.
5. Connect power cords to their sources.
6. Turn ON all the power sources.

Statement 33

CAUTION:
This product does not provide a power-control button. Turning off blades or removing power modules
and I/O modules does not turn off electrical current to the product. The product also might have more
than one power cord. To remove all electrical current from the product, make sure that all power
cords are disconnected from the power source.

Statement 34

250 Lenovo System x3650 M4 HD Installation and Service Guide

CAUTION:
To reduce the risk of electric shock or energy hazards:
• This equipment must be installed by trained service personnel in a restricted-access location,
as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information
Technology Equipment.
• Connect the equipment to a properly grounded safety extra low voltage (SELV) source. A SELV
source is a secondary circuit that is designed so that normal and single fault conditions do not
cause the voltages to exceed a safe level (60 V direct current).
• Incorporate a readily available approved and rated disconnect device in the field wiring.
• See the specifications in the product documentation for the required circuit-breaker rating for
branch circuit overcurrent protection.
• Use copper wire conductors only. See the specifications in the product documentation for the
required wire size.
• See the specifications in the product documentation for the required torque values for the
wiring-terminal screws.

Important: Be sure to read the multilingual safety instructions on the CD that comes with the server
before you use the product.

To remove a hot-swap dc power supply, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. If only one power supply is installed, turn off the server and peripheral devices and disconnect
all power cords.
Step 3. If the server is in a rack, at the back of the server, pull back the cable management arm to gain
access to the rear of the server and the power supply.
Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of
the server.

Chapter 6. Removing and replacing components 251

 0000

0000000

0000

0000000

0000000

0000000

0000

0000

0000

0000000

0000

0000

0000

0000000

0000

0000000

0000000

0000

0000

0000

0000

00

0000

Power supply
000

filler panel
000

Hot-swap
power supply 2

Figure 173. Power supply removal

Step 5. If you are instructed to return the power supply, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Replacing a power supply

Use this information to replace a power supply.

Replacing a hot-swap ac power supply

Observe the following precautions when you replace a hot-swap ac power supply.

The following notes describe the type of power supply that the server supports and other information that
you must consider when you install a power supply:
• Before you install an additional power supply or replace a power supply with one of a different wattage,
you may use the Power Configurator utility to determine current system power consumption. For more
information and to download the utility, go to http://www.ibm.com/systems/ bladecenter/resources/
powerconfig.html.
• The server comes with one hot-swap 12-volt output power supply that connects to power supply bay 1.
The input voltage is 100-127 V ac or 200-240 V ac auto-sensing.
• Power supplies in the server must be with the same power rating or wattage to ensure that the server will
operate correctly. For example, you cannot mix 550-watt and 750-watt power supplies in the server.
• Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power
supply with the same wattage immediately.
• You can order an optional power supply for redundancy.
• These power supplies are designed for parallel operation. In the event of a power-supply failure, the
redundant power supply continues to power the system. The server supports a maximum of two
power supplies.

Statement 5

252 Lenovo System x3650 M4 HD Installation and Service Guide

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.

2
1
Statement 8

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.

To install a hot-swap ac power supply, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Touch the static-protective package that contains the hot-swap power supply to any unpainted
metal surface on the server; then, remove the power supply from the package and place it on
a static-protective surface.
Step 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler
from the power-supply bay.

Chapter 6. Removing and replacing components 253

 0000

0000000

0000

0000000

0000000

0000000

0000

0000

0000

0000000

0000

0000

0000

0000000

0000

0000000

0000000

0000

0000

0000

0000

00

0000

Power supply
000

filler panel
000

Hot-swap
power supply 2

Figure 174. Power supply installation

Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the
power-supply bay until it clicks. Make sure that the power supply connects firmly into the
power-supply connector.

Attention: Do not install the different power rating or wattage of power supplies, high-efficiency
and non-high-efficiency power supplies in the server.
Step 5. Route the power cord through the clip next to power-supply and through any cable clamps on
the rear of the server, to prevent the power cord from being accidentally pulled out when you
slide the server in and out of the rack.
Step 6. Connect the power cord for the new power supply to the power-cord connector on the power
supply. The following illustration shows the power-cord connectors on the rear of the server.

0000000 0000000

00

000

000

0000000 0000000

00

000
000

0000000 0000000

000

000
000

0000000 0000000

000

0000000 0000000

000
000

000

0000000 0000000

000
000
00

000

00
00

000

0000

Power cord
connectors

Figure 175. Power-cord connectors on rear of server

Step 7. Connect the other end of the power cord to a properly grounded electrical outlet.
Step 8. Make sure that the ac power LED and the dc power LED on the ac power supply are lit, indicating
that the power supply is operating correctly. The two green LEDs are to the right of the power-cord
connector.
Step 9. If you are replacing a power supply with one of a different wattage in the server, apply the new
power information label provided over the existing power information label on the server. Power
supplies in the server must be with the same power rating or wattage to ensure that the server
will operate correctly.

254 Lenovo System x3650 M4 HD Installation and Service Guide

 Figure 176. Power information label

Step 10. If you are adding a power supply to the server, attach the redundant power information label that
comes with this power supply on the server cover near the power supplies.

XXXW ~ AC XXXW ~ AC
1 xxx-xxx/ 2 xxx-xxx/
xxx-xxxV~ xxx-xxxV~

x,x/x,x A x,x/x,x A

xx/xx Hz xx/xx Hz

0000

00000

0000

00000

00000

0000

00000

0000

00000

0000

00

00000

000

00

00000

000

000

Power supplies

Figure 177. Redundant power information label

Installing a hot-swap dc power supply

Observe the following precautions when you install a hot-swap dc power supply.

The following notes describe the type of power supply that the server supports and other information that
you must consider when you install a power supply:
• Before you install an additional power supply or replace a power supply with one of a different wattage,
you may use the Power Configurator utility to determine current system power consumption. For more
information and to download the utility, go to http://www.ibm.com/systems/ bladecenter/resources/
powerconfig.html.
• The server comes with one hot-swap 12-volt output power supply that connects to power supply bay 1.
The input voltage is -48 V dc or -60 V dc auto-sensing.
• Before you install a dc power supply in the server, you must remove all ac power supplies. Do not use
both ac and dc power supplies in the same server. Install up to two dc power supplies or up to two ac
power supplies, but not a combination.

Chapter 6. Removing and replacing components 255

• Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power
supply with the same wattage immediately.
• You can order an optional power supply for redundancy.
• These power supplies are designed for parallel operation. In the event of a power-supply failure, the
redundant power supply continues to power the system. The server supports a maximum of two
power supplies.

Regulations
• It is the customer's responsibility to supply the necessary power cable.
To reduce the risk of electric shock or energy hazards:
– Use a circuit breaker that is rated at 25 amps.
– Use 2.5 mm2 (12 AWG) at 90°C copper wire.
– Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31 inch-pounds).
For more information, see “Statement 34” on page 258.
• If the power source requires ring terminals, you must use a crimping tool to install the ring terminals to
the power cord wires. The ring terminals must be UL approved and must accommodate the wire that is
described in the above-mentioned note .

Statement 29

CAUTION:
This equipment is designed to permit the connection of the earthed conductor of the dc supply
circuit to the earthing conductor at the equipment.

This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the
earthing conductor at the equipment. If this connection is made, all of the following conditions must be met:
• This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a
bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode
conductor is connected.
• This equipment shall be located in the same immediate area (such as, adjacent cabinets) as any other
equipment that has a connection between the earthed conductor of the same dc supply circuit and the
earthing conductor, and also the point of earthing of the dc system. The dc system shall not be earthed
elsewhere.
• The dc supply source shall be located within the same premises as this equipment.
• Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source
and the point of connection of the earthing electrode conductor.

Statement 31

256 Lenovo System x3650 M4 HD Installation and Service Guide

 DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded power source.
• Connect to properly wired power sources any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached ac power cords, dc power sources, network connections,
telecommunications systems, and serial cables before you open the device covers, unless you
are instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table when you install, move, or
open covers on this product or attached devices.

To Connect: To Disconnect:
1. Turn OFF all power sources and equipment that is to 1. Turn OFF all power sources and equipment that is to
be attached to this product. be attached to this product.
2. Attach signal cables to the product. • For ac systems, remove all power cords from the
3. Attach power cords to the product. chassis power receptacles or interrupt power at
the ac power distribution unit.
• For ac systems, use appliance inlets.
• For dc systems, disconnect dc power sources
• For dc systems, ensure correct polarity of -48 V dc at the breaker panel or by turning off the power
connections: RTN is + and -48 V dc is -. Earth source. Then, remove the dc cables.
ground should use a two-hole lug for safety.
2. Remove the signal cables from the connectors.
4. Attach signal cables to other devices.
3. Remove all cables from the devices.
5. Connect power cords to their sources.
6. Turn ON all the power sources.

Statement 33

CAUTION:
This product does not provide a power-control button. Turning off blades or removing power modules
and I/O modules does not turn off electrical current to the product. The product also might have more
than one power cord. To remove all electrical current from the product, make sure that all power
cords are disconnected from the power source.

Chapter 6. Removing and replacing components 257

Statement 34

CAUTION:
To reduce the risk of electric shock or energy hazards:
• This equipment must be installed by trained service personnel in a restricted-access location,
as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information
Technology Equipment.
• Connect the equipment to a properly grounded safety extra low voltage (SELV) source. A SELV
source is a secondary circuit that is designed so that normal and single fault conditions do not
cause the voltages to exceed a safe level (60 V direct current).
• Incorporate a readily available approved and rated disconnect device in the field wiring.
• See the specifications in the product documentation for the required circuit-breaker rating for
branch circuit overcurrent protection.
• Use copper wire conductors only. See the specifications in the product documentation for the
required wire size.
• See the specifications in the product documentation for the required torque values for the
wiring-terminal screws.

Important: Be sure to read the multilingual safety instructions on the CD that comes with the server
before you use the product.

Replacing a hot-swap dc power supply

Use this information to replace a hot-swap dc power supply.

To install a hot-swap dc power supply, complete the following steps:

Attention: Only trained service personnel other than Lenovo service technicians are authorized to install
and remove the -48 volt dc power supply, and make the connections to and disconnections from the -48
volt dc power source. Lenovo service technicians are not certified or authorized to install or remove the
-48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or
remove the -48 volt power cable.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Touch the static-protective package that contains the hot-swap power supply to any unpainted
metal surface on the server; then, remove the power supply from the package and place it on
a static-protective surface.

258 Lenovo System x3650 M4 HD Installation and Service Guide

Step 3. Turn off the circuit breaker for the dc power source to which the new power supply will be
connected. Disconnect the power cord from the dc power source.
Step 4. Attach the dc power cable to the new power supply.

Figure 178. DC power supply rear view

Step 5. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler
from the power-supply bay.

0000

0000000

0000

0000000

0000000

0000000

0000

0000

0000

0000000

0000

0000

0000

0000000

0000

0000000

0000000

0000

0000

0000

0000

00

0000

Power supply
000

filler panel
000

Hot-swap
power supply 2

Figure 179. Power supply installation

Step 6. Grasp the handle on the rear of the power supply and slide the power supply forward into the
power-supply bay until it clicks. Make sure that the power supply connects firmly into the
power-supply connector.
Step 7. Route the power cord through the handle and cable tie if any, so that it does not accidentally
become unplugged.
Step 8. Connect the other ends of the dc power cable to the dc power source. Cut the wires to the
correct length, but do not cut them shorter than 150 mm (6 inch). If the power source requires
ring terminals, you must use a crimping tool to install the ring terminals to the power cord wires.
The ring terminals must be UL approved and must accommodate the wires that are described in
“Regulations” on page 256. The minimum nominal thread diameter of a pillar or stud type of
terminal must be 4 mm; for a screw type of terminal the diameter must be 5.0 mm.

Chapter 6. Removing and replacing components 259

Step 9. Turn on the circuit breaker for the dc power source to which the new power supply is connected.
Step 10. Make sure that the green power LEDs on the power supply are lit, indicating that the power supply
is operating correctly.
Step 11. If you are replacing a power supply with one of a different wattage in the server, apply the new
power information label provided over the existing power information label on the server. Power
supplies in the server must be with the same power rating or wattage to ensure that the server
will operate correctly.

Figure 180. Power information label

Step 12. If you are adding a power supply to the server, attach the redundant power information label that
comes with this power supply on the server cover near the power supplies.

Figure 181. Redundant power information label

Removing the hot-swap drive backplane

Use this information to remove the hot-swap drive backplane.

Attention:
1. Before removing any components or disconnecting any cables, keep note of their respective locations
and how they are connected to the system board.

To remove the hot-swap hard disk drive backplane, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).

260 Lenovo System x3650 M4 HD Installation and Service Guide

Step 4. Pull the hard disk drives out of the server slightly to disengage them from the hard disk drive
backplane (see “Removing a hot-swap hard disk drive” on page 210).
Step 5. To obtain more working room, remove the fans (see “Removing a hot-swap fan” on page 241).
Step 6. Lift the backplane out of the server by pulling it toward the rear of the server and then lifting it up.

Retention latch

Backplane

Figure 182. Hot-swap drive backplane removal

Step 7. Disconnect all cables from the hard disk drive backplane.

If you are instructed to return the hard disk drive backplane, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Replacing the hot-swap drive backplane

Use this information to replace the hot-swap drive backplane.

Attention:
1. Before removing any components or disconnecting any cables, keep note of their respective locations
and how they are connected to the system board.

To replace the hot-swap hard disk drive backplane, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Remove the cover (see “Removing the cover” on page 195).
Step 3. Align the backplane with the backplane slot in the chassis and the small slots on top of the hard
disk drive cage.
Step 4. Lower the backplane into the slots on the chassis.
Step 5. Rotate the top of the backplane until the front tab clicks into place into the latches on the chassis.

Chapter 6. Removing and replacing components 261

 Retention latch

Backplane

Figure 183. Hot-swap drive backplane installation

Step 6. Reconnect the cables to the hard disk drive backplane.

Step 7. Reinstall the hard disk drives (see “Replacing a hot-swap drive” on page 211).
Step 8. Install the cover (see “Replacing the cover” on page 196).
Step 9. Slide the server into the rack.
Step 10. Reconnect the power cords and any cables that you removed.
Step 11. Turn on the peripheral devices and the server.

Removing the 8x1.8-inch SSD backplane assembly

Use this information to remove the 8x1.8-inch SSD backplane assembly.

Attention:
1. Before removing any components or disconnecting any cables, keep note of their respective locations
and how they are connected to the system board.

To remove the 8x1.8-inch hot-swap SSD backplane assembly, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. If the server is installed in a rack, slide it out of the rack.
Step 4. Remove the cover (see “Removing the cover” on page 195).
Step 5. Remove the drive filler panel.

262 Lenovo System x3650 M4 HD Installation and Service Guide

Step 6. Remove the drives from the drive backplane assembly (see “Removing a hot-swap hard disk drive”
on page 210) and install them in the new backplane assembly.
Step 7. Disconnect the combination power/configuration cable from the backplane assembly. If SAS signal
cables are attached to the drive backplane, disconnect them.
Step 8. Lift up the spring release latch slightly while pushing the assembly from the back and slide the
backplane assembly out the front of the server.

8x1.8-inch
drive backplane 0000

assembly 0000

0000

0000

0000

0000

0000

0000

0000

Release latch

1.8-inch
filler panel

Figure 184. Backplane assembly removal

If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing the 8x1.8-inch SSD backplane assembly

Use this information to replace the 8x1.8-inch SSD backplane assembly.

Attention:
1. Before removing any components or disconnecting any cables, keep note of their respective locations
and how they are connected to the system board.

To replace the 8x1.8-inch hot-swap SSD backplane assembly, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Align the drive backplane assembly with the drive-bay slots in which you want to install the
assembly.

Chapter 6. Removing and replacing components 263

 8x1.8-inch
drive backplane 0000

assembly 0000

0000

0000

0000

0000

0000

0000

0000

1.8-inch
filler panel

Figure 185. Backplane assembly installation

Step 5. Slide the drive backplane assembly into the slot until it clicks into place.
Step 6. Connect the combination power/configuration cable to the connectors on the backplane assembly;
then connect the signal cables to the backplane assembly (as shown in the illustration).

Note: You can reconnect the cables to the drive backplane before installing the backplane onto the
cage or you can connect the cables after you install the backplane, if that is easier for you.
Step 7. Reinstall the drives that you removed from the old assembly into the new drive backplane assembly
(see “Replacing a hot-swap drive” on page 211).
Step 8. Install the drive filler panel.
Step 9. Install the cover (see “Replacing the cover” on page 196).
Step 10. Slide the server into the rack.
Step 11. Reconnect the power cords and any cables that you removed.
Step 12. Turn on the peripheral devices and the server.

Removing a USB embedded hypervisor flash device

Use this information to remove a USB embedded hypervisor flash device.

To remove a USB hypervisor flash device, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the flash device:

264 Lenovo System x3650 M4 HD Installation and Service Guide

 Lockbar

USB embedded
hypervisor
flash device

00

00

00

00

00

000

000

000

00

000

000

Figure 186. USB hypervisor flash device removal

a. Unlock the retention latch on the USB connector by pushing down on the blue lockbar.
b. Grasp the flash device and pull to remove it from the connector.

If you are instructed to return the flash device, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing a USB embedded hypervisor flash device

Use this information to replace a USB embedded hypervisor flash device.

To install a USB hypervisor flash device, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove PCI riser-card assembly 2 (see “Removing a PCI riser-card assembly” on page 221).
Step 5. Install the flash device:

Chapter 6. Removing and replacing components 265

 Lockbar

USB embedded
hypervisor
flash device

00

00

00

00

00

000

000

000

00

000

000

Figure 187. USB hypervisor flash device installation

a. Align the flash device with the connector on the system board and push it into the USB
connector until it is firmly seated.
b. Slightly pull up on the blue lockbar to lock the flash device into the USB connector.
Step 6. Reconnect the power cords and any cables that you removed.
Step 7. Replace the cover (see “Replacing the cover” on page 196).
Step 8. Slide the server into the rack.
Step 9. Turn on the peripheral devices and the server.

Removing the system battery

The following notes describe information that you must consider when remove the battery.

• Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly
to avoid possible danger. If you replace the battery, you must adhere to the following instructions.

Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
• If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal
components, be aware of the following environmental consideration. Batteries and accumulators that
contain heavy metals must not be disposed of with normal domestic waste. They will be taken back
free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a
proper manner.
• To order replacement batteries, call 1-800-IBM-SERV within the United States, and 1-800-465-7999 or
1-800-465-6666 within Canada. Outside the U.S. and Canada, call your Lenovo sales representative or
Lenovo reseller.

266 Lenovo System x3650 M4 HD Installation and Service Guide

 Note: After you replace the battery, you must reconfigure the server and reset the system date and time.
Statement 2

CAUTION:
When replacing the lithium battery, use only Lenovo Part Number 33F8354 or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium
battery, replace it only with the same module type made by the same manufacturer. The battery
contains lithium and can explode if not properly used, handled, or disposed of.

Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

To remove the system battery, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. If necessary, lift the PCI riser-card assembly 2 out of the way (see “Removing a PCI riser-card
assembly” on page 221).
Step 5. Remove the system battery:

Chapter 6. Removing and replacing components 267

 Battery

Figure 188. System battery removal

a. If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from
the battery connector.
b. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket.

Attention: Neither tilt nor push the battery by using excessive force.

Figure 189. System battery removal

c. Use your thumb and index finger to lift the battery from the socket.

Attention: Do not lift the battery by using excessive force. Failing to remove the battery
properly may damage the socket on the system board. Any damage to the socket may require
replacing the system board.
Step 6. Dispose of the battery as required by local ordinances or regulations. See the Lenovo Environmental
Notices and User's Guide on the Lenovo Documentation CD for more information.

268 Lenovo System x3650 M4 HD Installation and Service Guide

Replacing the system battery
The following notes describe information that you must consider when replace the system battery in the
server.

• When replacing the system battery, you must replace it with a lithium battery of the same type from
the same manufacturer.
• To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or
1-800-465-6666 within Canada. Outside the U.S. and Canada, call your Lenovo sales representative or
Lenovo reseller.
• After you replace the system-board battery, you must reconfigure the server and reset the system date
and time.
• To avoid possible danger, read and follow the following safety statement.

Statement 2

CAUTION:
When replacing the lithium battery, use only Lenovo Part Number 33F8354 or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.

Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

To install the replacement system battery, complete the following steps:

Step 1. Follow any special handling and installation instructions that come with the replacement battery.
Step 2. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 3. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 4. Remove the cover (see “Removing the cover” on page 195).
Step 5. If necessary, lift the PCI riser-card assembly 2 out of the way (see “Removing a PCI riser-card
assembly” on page 221).
Step 6. Insert the new battery:

Chapter 6. Removing and replacing components 269

 Battery

Figure 190. System battery installation

a. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip.

Figure 191. System battery installation

b. Press the battery down into the socket until it clicks into place. Make sure that the battery clip
holds the battery securely.
c. If you removed a rubber cover from the battery holder, use your fingers to install the battery
cover on top of the battery connector.
Step 7. Reinstall the PCI riser-card assembly 2 (see “Replacing a PCI riser-card assembly” on page 222), if
necessary.
Step 8. Install the cover (see “Replacing the cover” on page 196).
Step 9. Slide the server into the rack.
Step 10. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices
and the server.
Step 11. Start the Setup utility and reset the configuration.

270 Lenovo System x3650 M4 HD Installation and Service Guide

 • Set the system date and time.
• Set the power-on password.
• Reconfigure the server.
See “Using the Setup utility” on page 103 for details.

Removing the front video and USB breakout cable

Use this information to remove the front video and USB breakout cable.

To remove the front video and USB breakout cable, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Disconnect the cables connected to the front video and USB connectors.
Step 3. Loosen the two captive screws on the breakout cable.

Video and USB breakout connector

USB port

Video and USB breakout cable

Video connector

Figure 192. Breakout cable removal

Step 4. Remove the breakout cable from the server.

If you are instructed to return the breakout cable, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Chapter 6. Removing and replacing components 271

Replacing the front video and USB breakout cable
Use this information to replace the front video and USB breakout cable.

To install the front video and USB breakout cable, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Insert the video and USB breakout cable on the breakout connector from the front of the server.

Video and USB breakout connector

USB port

Video and USB breakout cable

Video connector

Figure 193. Breakout cable installation

Step 3. Fasten the two captive screws on the breakout cable.

Removing the video and USB breakout signal cable

Use this information to remove the video and USB breakout signal cable.

To remove the video and USB breakout signal cable, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the front video and USB breakout cable (see “Removing the front video and USB breakout
cable” on page 271).

272 Lenovo System x3650 M4 HD Installation and Service Guide

Step 4. Remove the cover (see “Removing the cover” on page 195).
Step 5. Remove the bezel (see “Removing the bezel” on page 197).
Step 6. Remove the two screws that secure the KVM assembly to the side of the chassis, then remove
the KVM assembly.

Note: Use the hex screw driver to remove the two screws.

KVM connector
assembly

Hex screw driver

Figure 194. KVM assembly removal

Step 7. Disconnect the front video and USB breakout signal cable from the system board.

Chapter 6. Removing and replacing components 273

 00000000
0000000

00000000
0000000

00000000
0000000

Video and USB breakout

signal cable

Figure 195. Disconnecting the video and USB breakout signal cable from system board

Step 8. Remove the SAS, power and operator information panel cables from the cable clips and move
them aside. The power cable is present when the third backplane is installed in the server.

Cable clip

Figure 196. SAS, power and operator information panel cable removal

Step 9. Remove the video and USB breakout signal cable from the cable clip; then, slide the cable out
from the chassis.

274 Lenovo System x3650 M4 HD Installation and Service Guide

 Video and USB
breakout cable

2
Cable clip

Figure 197. Video and USB breakout signal cable removal

Step 10. If you are instructed to return the breakout cable, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Replacing the video and USB breakout signal cable

Use this information to replace the video and USB breakout signal cable.

To install the video and USB breakout signal cable, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Connect the video and USB breakout signal cable to the system board.

Chapter 6. Removing and replacing components 275

 00000000
0000000

00000000
0000000

00000000
0000000

Video and USB breakout

signal cable

Figure 198. Connecting the video and USB breakout signal cable to the system board

Step 3. Route the video and USB breakout signal cable along the chassis. Make sure it passes through the
relevant cable clips.

276 Lenovo System x3650 M4 HD Installation and Service Guide

 Video and USB
breakout cable

Cable clip 1

Figure 199. Video and USB breakout signal cable routing

Step 4. Reconnect the video and USB breakout signal cable to the KVM assembly; then, install the two
screws to secure the KVM assembly to the side of the chassis.

Note: Use the hex screw driver to install the two screws.

KVM connector
assembly

Hex screw driver

Figure 200. KVM assembly installation

Step 5. Insert the SAS, power and operator information panel cables into the cable clips. The power cable
is present when the third backplane is installed in the server.

Chapter 6. Removing and replacing components 277

 Cable clip

Figure 201. SAS, power and operator information panel cable insertion

Step 6. Install the bezel (see “Replacing the bezel” on page 198).
Step 7. Install the cover (see “Replacing the cover” on page 196).
Step 8. Insert the video and USB breakout cable (see “Replacing the front video and USB breakout
cable” on page 272).
Step 9. Slide the server into the rack.
Step 10. Reconnect the power cords and any cables that you removed.
Step 11. Turn on the peripheral devices and the server.

Removing the operator information panel assembly

Use this information to remove the operator information panel assembly.

To remove the operator information panel, complete the following steps.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Disconnect the cable from the back of the operator information panel assembly.

278 Lenovo System x3650 M4 HD Installation and Service Guide

 Operator information
panel assembly

Operator information
panel cable

Figure 202. Operator information panel cable removal

Step 5. Remove the bezel (see “Removing the bezel” on page 197).
Step 6. Rotate the bezel to loosen the two screws from the bezel.

Note: Use the hex screw driver to remove the two screws.

Screws

Operator information
panel assembly Hex screw driver

Figure 203. Operator information panel removal

Step 7. Carefully remove the assembly from the bezel.

Step 8. If you are instructed to return the operator information panel assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to you.

Replacing the operator information panel assembly

Use this information to replace the operator information panel assembly.

To install the operator information panel, complete the following steps.

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.

Chapter 6. Removing and replacing components 279

Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the bezel (see “Removing the bezel” on page 197).
Step 5. Align the assembly on the bezel and install the two screws.

Note: Use the hex screw driver to install the two screws.

Screws

Operator information
panel assembly Hex screw driver

Figure 204. Operator information panel installation

Step 6. Replace the bezel (see “Replacing the bezel” on page 198).
Step 7. Connect the operator information cable from the system board to the rear of the assembly (see
“Cabling operator information panel” on page 180).

Operator information
panel assembly

Operator information
panel cable

Figure 205. Operator information panel cable installation

Step 8. Replace the cover (see “Replacing the cover” on page 196).
Step 9. Slide the server into the rack.
Step 10. Reconnect the power cords and any cables that you removed.
Step 11. Turn on the peripheral devices and the server.

280 Lenovo System x3650 M4 HD Installation and Service Guide

Removing the power paddle card
Use this information to remove the power paddle card.

To remove the power paddle card, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Pull power supply 2 slightly out of the rear of the server, just enough to disengage it from the server.
Step 4. Remove the cover (see “Removing the cover” on page 195).
Step 5. Remove the power paddle card cover (see “Removing the power paddle card cover” on page 207).
Step 6. Remove the two screws from the power paddle card and lift it out of the server.

Screws

Power paddle card

0

Figure 206. Power paddle card removal

If you are instructed to return the power paddle card, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Replacing the power paddle card

Use this information to replace the power paddle card.

To install the power paddle card, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
Step 3. Install the power paddle card in the server.

Chapter 6. Removing and replacing components 281

 Screws

Power paddle card

0

Figure 207. Power paddle card installation

Step 4. Install the two screws in the power paddle card.

Step 5. Replace the power paddle card cover (see “Replacing the power paddle card cover” on page 209).
Step 6. Install the cover (see “Replacing the cover” on page 196).
Step 7. Reconnect the power cords and any cables that you removed.
Step 8. Slide the server into the rack.
Step 9. Turn on the peripheral devices and the server.

Removing and replacing Tier 2 CRUs

You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type
of warranty service that is designated for your server.

The illustrations in this document might differ slightly from your hardware.

Removing a microprocessor and heat sink

Use this information to remove a microprocessor and heat sink.

• Microprocessors are to be removed only by trained technicians.

Important: Always use the microprocessor installation tool to remove a microprocessor. Failing to use
the microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• Be extremely careful, the microprocessor socket contacts are very fragile. Do not touch the
microprocessor socket contacts. Contaminants on the microprocessor contacts or microprocessor socket
contacts, such as oil from your skin, can cause connection failures between the contacts and the socket.
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can contaminate the thermal grease and the microprocessor socket.
• Do not use any tools or sharp objects to lift the locking levers on the microprocessor socket. Doing so
might result in permanent damage to the system board.

282 Lenovo System x3650 M4 HD Installation and Service Guide

• Each microprocessor socket must always contain either a socket cover or a microprocessor and heat sink.
• Be sure to use only the installation tools provided with the new microprocessor to remove or install
the microprocessor. Do not use any other tool.
• When installing multiple microprocessors, open one microprocessor socket at a time to avoid damaging
other microprocessor socket contacts.
• The microprocessor installation tool has the microprocessor installed on the tool, and may have a
protective cover over the microprocessor. Do not use the tool, or remove the cover until you are
instructed to do so.

Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly.
The tools are similar in function and design, however Tool A has one setting for installing one size of
microprocessor, and supports the following families of microprocessors: E5-26xx, E5-46xx. Installation Tool
B has two settings for installing two different sizes of microprocessors. The settings that are marked on Tool
B are “L” for smaller low core microprocessors, and “H” for larger high core microprocessors. Installation
Tool B supports the following families of microprocessors: E5-26xx, E5-46xx, E5-26xx v2, E5-46xx v2.

Microprocessor Installation Tools A and B are shown in the following illustration.

Installation tool

Installation tool

Microprocessor

Cover

Microprocessor

Microprocessor Installation Tool A Microprocessor Installation Tool B

Figure 208. Microprocessor installation tools

To remove a microprocessor and heat sink, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect all power cords.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 199).
Step 5. Locate the microprocessor to be removed (see “System-board internal connectors” on page 28).
Step 6. Remove the heat sink.

Chapter 6. Removing and replacing components 283

 Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal
material will contaminate it. If the thermal material on the microprocessor or heat sink becomes
contaminated, you must wipe off the contaminated thermal material on the microprocessor or heat
sink with the alcohol wipes and reapply clean thermal grease to the heat sink.
a. Open the heat sink retention module release lever to the fully open position.
b. Lift the heat sink out of the server. After removal, place the heat sink (with the thermal grease
side up) on a clean, flat surface.

Figure 209. Heat sink removal

Step 7. Open the microprocessor socket release levers and retainer.

Microprocessor
release lever

Microprocessor

Microprocessor
release lever

Figure 210. Microprocessor socket levers and retainer disengagement

a. Identify which release lever is labeled as the first release lever to open and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.

Attention: Do not touch the microprocessor contacts. Contaminants on the microprocessor

contacts, such as oil from your skin, can cause connection failures between the contacts
and the socket.

284 Lenovo System x3650 M4 HD Installation and Service Guide

Step 8. Remove the microprocessor from the socket.
a. Select the empty installation tool and ensure that the handle is in the open position. If the
installation tool handle is not in the open position, use the following instructions for your
installation tool:
• If using Installation Tool A, twist the microprocessor installation tool handle counterclockwise
to the open position.

Handle

Installation tool

Figure 211. Installation tool handle adjustment

• If using Installation Tool B, 1 lift the interlock latch and hold it up while you 2 twist the
microprocessor installation tool handle counterclockwise to the open position, and then
release the interlock latch. The following illustration of the installation tool shows the
location of the interlock latch and counterclockwise rotation of the handle before loading
the microprocessor.

Figure 212. Installation tool handle adjustment

b. Align the installation tool with the screws, as shown in the following graphic, and lower the
installation tool on the microprocessor. The installation tool rests flush on the socket only
when it is aligned correctly.

Chapter 6. Removing and replacing components 285

 Installation tool

Microprocessor Alignment
pins

Figure 213. Installation tool alignment

c. Using the following instructions for your installation tool to remove the microprocessor.
• If using Installation Tool A, gently twist the handle clockwise to the closed position and
lift the microprocessor out of the socket.
• If using Installation Tool B, gently twist the handle of the installation tool clockwise until it
locks in the “H” or “L” position, depending on the size of microprocessor, and then lift the
microprocessor out of the socket.

Handle
Installation
tool

Microprocessor

Figure 214. Installation tool handle adjustment

d. Lift the microprocessor out of the socket.

286 Lenovo System x3650 M4 HD Installation and Service Guide

 Installation tool

Microprocessor

Figure 215. Installation tool removal

Step 9. Install the new microprocessor (see “Replacing a microprocessor and heat sink” on page 287).

Attention: If you are replacing a microprocessor, use the empty installation tool that comes with
the new microprocessor to remove the microprocessor.
Step 10. If you do not intend to install a microprocessor on the socket, install the socket cover on the
microprocessor socket.

Attention: The pins on the socket are fragile. Any damage to the pins may require replacing the
system board.

If you are instructed to return the microprocessor, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Replacing a microprocessor and heat sink

The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink.

• Microprocessors are to be installed only by trained technicians.

Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use
the microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• Be extremely careful, the microprocessor socket contacts are very fragile. Do not touch the
microprocessor socket contacts. Contaminants on the microprocessor contacts or microprocessor socket
contacts, such as oil from your skin, can cause connection failures between the contacts and the socket.
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can contaminate the thermal grease and the microprocessor socket.
• Do not use any tools or sharp objects to lift the locking levers on the microprocessor socket. Doing so
might result in permanent damage to the system board.
• Each microprocessor socket must always contain either a socket cover or a microprocessor and heat sink.
• Be sure to use only the installation tools provided with the new microprocessor to remove or install
the microprocessor. Do not use any other tool.
• When installing multiple microprocessors, open one microprocessor socket at a time to avoid damaging
other microprocessor socket contacts.

Chapter 6. Removing and replacing components 287

• The microprocessor installation tool has the microprocessor installed on the tool, and may have a
protective cover over the microprocessor. Do not use the tool, or remove the cover until you are
instructed to do so.

Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly.
• The server supports up to two multi-core microprocessors. See http://www.lenovo.com/ serverproven/
for a list of supported microprocessors.
• The first microprocessor must always be installed in microprocessor socket 1 on the system board.
• When one microprocessor is installed, the air baffle must be installed to provide proper system cooling.
• Do not remove the first microprocessor from the system board when you install the second
microprocessor.
• When you install the second microprocessor, you must also install additional memory, the fourth and sixth
fans. See “Installing a memory module” on page 215 for details about the installation sequence.
• Do not mix microprocessors with different cores in the same server.
• To ensure proper server operation when you install an additional microprocessor, use microprocessors
that have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core
frequency, power segment, internal cache size, and type.
• Mixing microprocessors of different stepping levels within the same server model is supported.
• When mixing microprocessors with different stepping levels within the same server model, you do not
have to install the microprocessor with lowest stepping level and features in microprocessor socket 1.
• Both microprocessor voltage regulator modules are integrated on the system board.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the latest level of server firmware and other code updates for your
server, go to http://www.ibm.com/support/ fixcentral.
• The microprocessor speeds are automatically set for this server; therefore, you do not have to set any
microprocessor frequency-selection jumpers or switches.
• If the thermal-grease protective cover (for example, a plastic cap or tape liner) is removed from the heat
sink, do not touch the thermal grease on the bottom of the heat sink or set down the heat sink. For more
information about applying or working with thermal grease, see “Thermal grease” on page 79.

Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal
grease and requires replacing the thermal grease.
• To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo
reseller.

There are two types of microprocessor installation tools. The tools are similar in function and design,
however Tool A has one setting for installing one size of microprocessor, and supports the following
families of microprocessors: E5-26xx, E5-46xx. Installation Tool B has two settings for installing two
different sizes of microprocessors. The settings that are marked on Tool B are “L” for smaller low core
microprocessors, and “H” for larger high core microprocessors. Installation Tool B supports the following
families of microprocessors: E5-26xx, E5-46xx, E5-26xx v2, E5-46xx v2.

Microprocessor Installation Tools A and B are shown in the following illustration.

288 Lenovo System x3650 M4 HD Installation and Service Guide

 Installation tool

Installation tool

Microprocessor

Cover

Microprocessor

Microprocessor Installation Tool A Microprocessor Installation Tool B

Figure 216. Microprocessor installation tools

To replace a microprocessor and heat sink, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 34.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

Attention: When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details about handling these devices, see “Handling static-sensitive devices”
on page 36.
Step 3. Remove the cover (see “Removing the cover” on page 195).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 199).
Step 5. Rotate the heat sink retention module release lever to the open position.

Chapter 6. Removing and replacing components 289

 Figure 217. Heat-sink lever rotation

Step 6. Open the microprocessor socket release levers and retainer:

Figure 218. Microprocessor socket levers and retainer disengagement

a. Identify which release lever is labeled as the first release lever to open and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.

Attention: Do not touch the connectors on the microprocessor and the microprocessor socket.
Step 7. Install the microprocessor in the microprocessor socket:
a. Open the packaging that contains the new microprocessor installation tool assembly and
carefully remove the installation tool assembly from the package.

Note: Do not touch the microprocessor contacts. Contaminants on the microprocessor

contacts, such as oil from your skin, can cause connection failures between the contacts
and the socket.
b. Remove the microprocessor protective cover if one is present. The microprocessor is
preinstalled on the installation tool.

290 Lenovo System x3650 M4 HD Installation and Service Guide

 Installation tool

Microprocessor

Cover

Figure 219. Installation tool cover removal

c. Align the installation tool with the microprocessor socket. The installation tool rests flush on
the socket only if properly aligned.

Figure 220. Installation tool alignment

d. Install the microprocessor using the following instructions for your installation tool.
• If using Installation Tool A, twist the handle on the microprocessor tool assembly
counterclockwise to the open position to insert the microprocessor into the socket, and
lift the installation tool out of the socket.
• If using Installation Tool B, twist the handle of the installation tool assembly counterclockwise
until the microprocessor is inserted into the socket, and lift the installation tool out of the
socket. The following illustration shows the tool handle in the open position.

Chapter 6. Removing and replacing components 291

 E5-x6xx
E5-x6xx v2

L
H

Figure 221. Installation Tool B

Figure 222. Installation tool handle adjustment

Attention:
• Do not press the microprocessor into the socket.
• Make sure that the microprocessor is oriented and aligned correctly in the socket before
you try to close the microprocessor retainer.
• Do not touch the thermal material on the bottom of the heat sink or on top of the
microprocessor. Touching the thermal material will contaminate it.
Step 8. Remove the microprocessor socket cover, tape, or label from the surface of the microprocessor
socket, if one is present. Store the socket cover in a safe place.

292 Lenovo System x3650 M4 HD Installation and Service Guide

 Socket cover

Microprocessor

Figure 223. Socket cover removal

Attention: When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details about handling these devices, see “Handling static-sensitive devices”
on page 36.
Step 9. Close the microprocessor socket release levers and retainer:

Microprocessor
release lever

Microprocessor

Microprocessor
release lever

Figure 224. Microprocessor socket levers and retainer engagement

a. Close the microprocessor retainer on the microprocessor socket.

b. Identify which release lever is labeled as the first release lever to close and close it.
c. Close the second release lever on the microprocessor socket.

Attention:
• If you are installing a new heat sink, do not set down the heat sink after you remove the
plastic cover.
• Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal
grease will contaminate it.
Step 10. Install the heat sink.

Attention:
• Do not set down the heat sink after you remove the plastic cover.

Chapter 6. Removing and replacing components 293

 • Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic
cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 79
for more information.

Figure 225. Thermal grease

a. Remove the plastic protective cover from the bottom of the heat sink.
b. Position the heat sink over the microprocessor. The heat sink is keyed to assist with proper
alignment.

Figure 226. Heat sink installation

c. Align and place the heat sink on top of the microprocessor in the retention bracket, thermal
material side down.
d. Press firmly on the heat sink.
e. Rotate the heat sink retention module release lever to the closed position and hook it
underneath the lock tab.
Step 11. Reinstall the air baffle (see “Replacing the air baffle” on page 200).
Step 12. Install the cover (see “Replacing the cover” on page 196).
Step 13. Slide the server into the rack.
Step 14. Reconnect the power cords and any cables that you removed.
Step 15. Turn on the peripheral devices and the server.

294 Lenovo System x3650 M4 HD Installation and Service Guide

Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed from the top of the
microprocessor and is going to be reused or when debris is found in the grease. Use this information to
replace damaged or contaminated thermal grease on the microprocessor and heat sink.

When you are installing the heat sink on the same microprocessor that it was removed from, make sure
that the following requirements are met:
• The thermal grease on the heat sink and microprocessor is not contaminated.
• Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor.

• Read the safety information that begins on “Safety” on page v.

• Read the “Installation guidelines” on page 34.
• Read “Handling static-sensitive devices” on page 36.

To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the
following steps:

Step 1. Place the heat sink on a clean work surface.

Step 2. Remove the cleaning pad from its package and unfold it completely.
Step 3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Note: Make sure that all of the thermal grease is removed.

Step 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then,
dispose of the cleaning pad after all of the thermal grease is removed.
Step 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 ml each on the top of
the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the
microprocessor; this is to ensure uniform distribution of the grease.

0.02 mL of thermal
grease

Microprocessor

Figure 227. Thermal grease distribution

Note: If the grease is properly applied, approximately half of the grease will remain in the syringe.

Figure 228. Syringe

Chapter 6. Removing and replacing components 295

Step 6. Install the heat sink onto the microprocessor. See “Replacing a microprocessor and heat sink” on
page 287.

Removing the system board

Use this information to remove the system board.

Attention:
1. When you replace the system board, you must either update the server with the latest firmware or
restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that
you have the latest firmware or a copy of the pre-existing firmware before you proceed.
2. Before removing any components or disconnecting any cables, keep note of their respective locations
and how they are connected to the system board.
3. When you replace the system board, make sure that you remove the Integrated Management Module
Advanced Upgrade and place it on the new system board. For information about the Advanced
Upgrade, see “Using the remote presence and blue-screen capture features” on page 111.
4. Before you replace the system board, make sure that you back up any features on demand (FoD) keys
that were enabled. Reactivate any Features on Demand features. Instructions for automating the
activation of features and installing activation keys is in the Lenovo Features on Demand User's Guide.
To download the document, go to https://fod.lenovo.com/lkms, log in, and click Help.

To remove the system board, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v, “Handling static-sensitive devices”
on page 36, and “Installation guidelines” on page 34.
Step 2. Turn off the server and any attached devices.
Step 3. Turn off the peripheral devices and disconnect all power cords.

Attention: When you replace the system board, you must either update the server with the
latest firmware or restore the pre-existing firmware that the customer provides on a diskette or
CD image. Make sure that you have the latest firmware or a copy of the pre-existing firmware
before you proceed.
Step 4. Pull the power supplies out of the rear of the server, just enough to disengage them from the server.
Step 5. Remove the cover (see “Removing the cover” on page 195).
Step 6. Remove all PCI riser-card assemblies and adapters (see “Removing a PCI riser-card assembly” on
page 221 and “Removing an adapter” on page 226).
Step 7. Remove the rear two hard-disk-drive kit, if any (see “Removing the rear two hard-disk-drive kit” on
page 224).
Step 8. Remove the air baffle (see “Removing the air baffle” on page 199).
Step 9. Remove the dual-port network adapter (see “Removing the dual-port network adapter” on page
235).
Step 10. Remove the ServeRAID adapter memory module (see “Removing the ServeRAID adapter memory
module” on page 232).
Step 11. Remove the memory modules and set them aside on a static-protective surface for reinstallation
(see “Removing a memory module” on page 214).

Note: Make a note of the location of each DIMM as you remove it, so that you can later reinstall it
in the same connector.
Step 12. Remove the USB embedded hypervisor flash device (see “Removing a USB embedded hypervisor
flash device” on page 264).

296 Lenovo System x3650 M4 HD Installation and Service Guide

Step 13. (Trained technician only) Remove all heat sinks and microprocessors, and set them aside on
a static-protective surface for reinstallation (see “Removing a microprocessor and heat sink” on
page 282).

Attention:
1. Remove the socket covers from the microprocessor sockets on the new system board and
place them on the microprocessor sockets of the system board you are removing.
2. Do not allow the thermal grease to come in contact with anything, and keep each heat sink
paired with its microprocessor for reinstallation. Contact with any surface can compromise the
thermal grease and the microprocessor socket. A mismatch between the microprocessor and
its original heat sink can require the installation of a new heat sink.
Step 14. Remove the system battery (see “Removing the system battery” on page 266).
Step 15. Remove the hot-swap fans (see “Removing a hot-swap fan” on page 241).
Step 16. Remove the fan bracket (see “Removing the fan bracket” on page 243).
Step 17. Disconnect all cables from the system board. Make a list of each cable as you disconnect it; you
can then use this as a checklist when you install the new system board (see “Internal cable routing
and connectors” on page 179 for more information).

Attention: Disengage all latches, release tabs or locks on cable connectors when you disconnect
all cables from the system board. Failing to release them before removing the cables will damage
the cable sockets on the system board. The cable sockets on the system board are fragile. Any
damage to the cable sockets may require replacing the system board.
Step 18. Pull out and lift up the pin and the thumbscrews on each side of the system board.

Chapter 6. Removing and replacing components 297

 Pin
Thumbscrew
Handle

Figure 229. System board removal

Step 19. Remove the socket covers from the microprocessor sockets on the new system board and place
them on the microprocessor sockets of the old system board that you are removing.
Step 20. If you are instructed to return the system board, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Attention: Make sure to place the socket covers for the microprocessor sockets on the system
board before returning the system board.

Replacing the system board

Use this information to replace the system board.

Attention:
1. When you reassemble the components in the server, be sure to route all cables carefully so that they are
not exposed to excessive pressure.

298 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Before removing any components or disconnecting any cables, keep note of their respective locations
and how they are connected to the system board.
3. When you replace the system board, you must either update the server with the latest firmware or restore
the pre-existing firmware from a diskette or CD image. Make sure that you have the latest firmware
or a copy of the pre-existing firmware before you proceed. See “Updating the firmware” on page
99, “Updating the Universal Unique Identifier (UUID)” on page 117, and “Updating the DMI/SMBIOS
data” on page 119 for more information.
4. When you replace the system board, make sure that you remove the Integrated Management Module
Advanced Upgrade and place it on the new system board. For information about the Advanced
Upgrade, see “Using the remote presence and blue-screen capture features” on page 111.
5. Reactivate any Features on Demand features. Instructions for automating the activation of features and
installing activation keys is in the IBM Features on Demand User's Guide. To download the document,
go to https://fod.lenovo.com/lkms, log in, and click Help.
6. Some cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.

To install the system board, complete the following steps:

Step 1. Read the safety information that begins on “Safety” on page v, “Handling static-sensitive devices”
on page 36, and “Installation guidelines” on page 34.
Step 2. Align the system board at an angle, as shown in the illustration; then, rotate and lower it flat and
slide it back toward the rear of the server. Make sure that the rear connectors extend through
the rear of the chassis.

Chapter 6. Removing and replacing components 299

 Pin
Thumbscrew
Handle

Figure 230. System board installation

Step 3. Reconnect to the system board the cables that you disconnected. See “Internal cable routing and
connectors” on page 179.
Step 4. Rotate the system-board thumbscrews toward the rear of the server until the latch clicks into place.
Step 5. Install the fan bracket (see “Replacing the fan bracket” on page 245).
Step 6. Install the hot-swap fans (see “Replacing a hot-swap fan” on page 242).

Note: Remember to insert the hot-swap drive backplane cables in between the hot-swap fans as
shown in the illustration. Do not leave the cables on top of the hot-swap fans.

300 Lenovo System x3650 M4 HD Installation and Service Guide

 Figure 231. Cable routing of hot-swap drive backplane cables

Step 7. Install the system battery (see “Replacing the system battery” on page 269).
Step 8. (Trained technician only) Install the microprocessor and heat sink (see “Replacing a microprocessor
and heat sink” on page 287).
Step 9. Install the USB embedded hypervisor flash device (see “Replacing a USB embedded hypervisor
flash device” on page 265).
Step 10. Install the memory modules (see “Installing a memory module” on page 215).
Step 11. Install the ServeRAID memory module (see “Replacing the ServeRAID adapter memory module” on
page 234).
Step 12. Install the dual-port network adapter (see “Replacing the dual-port network adapter” on page 237).
Step 13. Install the air baffle (see “Replacing the air baffle” on page 200).
Step 14. Install the PCI riser-card assemblies and adapters, if any were installed (see “Replacing an adapter”
on page 228 and “Replacing a PCI riser-card assembly” on page 222).
Step 15. Install the rear two hard-disk-drive kit, if any (see “Replacing the rear two hard-disk-drive kit” on
page 225).
Step 16. Install the cover (see “Replacing the cover” on page 196).
Step 17. Push the power supplies back into the server.
Step 18. Slide the server into the rack.
Step 19. Reconnect the power cords and any cables that you removed.
Step 20. Turn on the peripheral devices and the server.
Step 21. Start the Setup utility and reset the configuration.
• Set the system date and time.
• Set the power-on password.
• Reconfigure the server.
See “Using the Setup utility” on page 103 for more details.
Step 22. Either update the server with the latest RAID firmware or restore the pre-existing firmware from a
diskette or CD image.
Step 23. Update the UUID (see “Updating the Universal Unique Identifier (UUID)” on page 117).
Step 24. Update the DMI/SMBIOS (see “Updating the DMI/SMBIOS data” on page 119).
Step 25. Reactivate any Features on Demand features.

Chapter 6. Removing and replacing components 301

302 Lenovo System x3650 M4 HD Installation and Service Guide
Appendix A. Integrated management module II (IMM2) error
messages
When a hardware event is detected by the IMM on the server, the IMM logs that event in the system-event
log in the server.

For each event code, the following fields are displayed:

Event identifier
A hexadecimal identifier that uniquely identifies an event or class of events. In this documentation, the
event identifiers are prefixed with 0x and followed by eight characters.
Event description
The logged message string that appears for an event. When the event string is displayed in the
system-event log, information such as a specific component is displayed. In this documentation, that
additional information appears as variables, such as [arg1] or [arg2].
Explanation
Additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. In the system-event log, severity is abbreviated to
the first character. The following severities can be displayed.

Info:
The event was recorded for audit purposes, usually a user action or a change of states that is
normal behavior.
Warning:
The event is not as severe as an error, but if possible, the condition should be corrected before it
becomes an error. It might also be a condition that requires additional monitoring or maintenance.

Error:
The event is a failure or critical condition that impairs service or an expected function.
Alert Category
Similar events are grouped together in categories. The alert category is in the following format:

severity - device

severity is one of the following severity levels:

• Critical: A key component in the server is no longer functioning.
• Warning: The event might progress to a critical level.
• System: The event is the result of a system error or a configuration change.

device is the specific device in the server that caused the event to be generated.
Serviceable
Whether user action is required to correct the problem.
CIM Information
The prefix of the message ID and the sequence number that is used by the CIM message registry.
SNMP Trap ID
The SNMP trap ID that is found in the SNMP alert management information base (MIB).

© Copyright Lenovo 2015, 2016 303

Automatically contact Service
If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), IBM Support will be
notified automatically if the event is generated.

While you wait for IBM Support to call, you can perform the recommended actions for the event.
User response
The actions that you should perform to solve the event.

Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support.

Note: This list includes error codes and messages that might not apply to this machine type and model.

The following list shows the IMM2 error messages and suggested actions to correct the detected server
problems. For more information about IMM2, see the Integrated Management Module II User's Guide
at http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/
printable_doc.html.

IMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as
call home) if certain types of errors are encountered. If you have configured this function, see the table for
a list of events that automatically notify Support.

Table 25. Events that automatically notify Support

Automatically
Event ID Message String Notify Support
40000086-00000000 Test Call Home Generated by user [arg1]. Yes
40000087-00000000 Manual Call Home by user [arg1]: [arg2]. Yes
80010202-0701ffff Numeric sensor [NumericSensorElementName] going low Yes
(lower critical) has asserted.
80010902-0701ffff Numeric sensor [NumericSensorElementName] going Yes
high (upper critical) has asserted.
806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on Yes
system [ComputerSystemElementName]. (No Op ROM
Space)
806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on Yes
system [ComputerSystemElementName]. (All PCI Error)
806f0021-2c01ffff Fault in slot [PhysicalConnectorSystemElementName] on Yes
system [ComputerSystemElementName]. (Mezz Error)
806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on Yes
system [ComputerSystemElementName]. (PCI 1)
806f0108-0a01ffff [PowerSupplyElementName] has Failed. (Power Supply 1) Yes
806f0108-0a02ffff [PowerSupplyElementName] has Failed. (Power Supply 2) Yes
806f010c-2001ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 1)
806f010c-2002ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 2)

304 Lenovo System x3650 M4 HD Installation and Service Guide

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f010c-2003ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 3)
806f010c-2004ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 4)
806f010c-2005ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 5)
806f010c-2006ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 6)
806f010c-2007ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 7)
806f010c-2008ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 8)
806f010c-2009ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 9)
806f010c-200affff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 10)
806f010c-200bffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 11)
806f010c-200cffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 12)
806f010c-200dffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 13)
806f010c-200effff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 14)
806f010c-200fffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 15)
806f010c-2010ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 16)
806f010c-2011ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 17)
806f010c-2012ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 18)

Appendix A. Integrated management module II (IMM2) error messages 305

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f010c-2013ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 19)
806f010c-2014ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 20)
806f010c-2015ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 21)
806f010c-2016ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 22)
806f010c-2017ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 23)
806f010c-2018ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 24)
806f010c-2581ffff Uncorrectable error detected for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (All DIMMS)
806f010d-0400ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 0)
806f010d-0401ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 1)
806f010d-0402ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 2)
806f010d-0403ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 3)
806f010d-0404ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 4)
806f010d-0405ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 5)
806f010d-0406ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 6)
806f010d-0407ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 7)
806f010d-0408ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 8)
806f010d-0409ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 9)
806f010d-040affff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 10)
806f010d-040bffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 11)

306 Lenovo System x3650 M4 HD Installation and Service Guide

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f010d-040cffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 12)
806f010d-040dffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 13)
806f010d-040effff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 14)
806f010d-040fffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 15)
806f010d-0410ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 16)
806f010d-0411ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 17)
806f010d-0412ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 18)
806f010d-0413ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 19)
806f010d-0414ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 20)
806f010d-0415ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 21)
806f010d-0416ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 22)
806f010d-0417ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 23)
806f010d-0418ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 24)
806f010d-0419ffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 25)
806f010d-041affff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 26)
806f010d-041bffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 27)
806f010d-041cffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 28)
806f010d-041dffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 29)
806f010d-041effff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 30)
806f010d-041fffff The Drive [StorageVolumeElementName] has been Yes
disabled due to a detected fault. (Drive 31)
806f011b-0701ffff The connector [PhysicalConnectorElementName] has Yes
encountered a configuration error.
806f011b-2502ffff The connector [PhysicalConnectorElementName] has Yes
encountered a configuration error. (nvDIMM 02 Cable)

Appendix A. Integrated management module II (IMM2) error messages 307

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f011b-2505ffff The connector [PhysicalConnectorElementName] has Yes
encountered a configuration error. (nvDIMM 05 Cable)
806f011b-2508ffff The connector [PhysicalConnectorElementName] has Yes
encountered a configuration error. (nvDIMM 08 Cable)
806f011b-250bffff The connector [PhysicalConnectorElementName] has Yes
encountered a configuration error. (nvDIMM 11 Cable)
806f0207-0301ffff [ProcessorElementName] has Failed with FRB1/BIST Yes
condition. (CPU 1)
806f0207-0302ffff [ProcessorElementName] has Failed with FRB1/BIST Yes
condition. (CPU 2)
806f0207-2584ffff [ProcessorElementName] has Failed with FRB1/BIST Yes
condition. (All CPUs)
806f020d-0400ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 0)
806f020d-0401ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 1)
806f020d-0402ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 2)
806f020d-0403ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 3)
806f020d-0404ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 4)
806f020d-0405ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 5)
806f020d-0406ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 6)
806f020d-0407ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 7)
806f020d-0408ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 8)
806f020d-0409ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 9)
806f020d-040affff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 10)
806f020d-040bffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 11)
806f020d-040cffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 12)
806f020d-040dffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 13)
806f020d-040effff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 14)
806f020d-040fffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 15)

308 Lenovo System x3650 M4 HD Installation and Service Guide

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f020d-0410ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 16)
806f020d-0411ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 17)
806f020d-0412ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 18)
806f020d-0413ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 19)
806f020d-0414ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 20)
806f020d-0415ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 21)
806f020d-0416ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 22)
806f020d-0417ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 23)
806f020d-0418ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 24)
806f020d-0419ffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 25)
806f020d-041affff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 26)
806f020d-041bffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 27)
806f020d-041cffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 28)
806f020d-041dffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 29)
806f020d-041effff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 30)
806f020d-041fffff Failure Predicted on drive [StorageVolumeElementName] Yes
for array [ComputerSystemElementName]. (Drive 31)
806f050c-2001ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 1)
806f050c-2002ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 2)
806f050c-2003ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 3)
806f050c-2004ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 4)

Appendix A. Integrated management module II (IMM2) error messages 309

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f050c-2005ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 5)
806f050c-2006ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 6)
806f050c-2007ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 7)
806f050c-2008ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 8)
806f050c-2009ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 9)
806f050c-200affff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 10)
806f050c-200bffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 11)
806f050c-200cffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 12)
806f050c-200dffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 13)
806f050c-200effff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 14)
806f050c-200fffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 15)
806f050c-2010ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 16)
806f050c-2011ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 17)
806f050c-2012ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 18)
806f050c-2013ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 19)
806f050c-2014ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 20)

310 Lenovo System x3650 M4 HD Installation and Service Guide

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f050c-2015ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 21)
806f050c-2016ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 22)
806f050c-2017ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 23)
806f050c-2018ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 24)
806f050c-2581ffff Memory Logging Limit Reached for Yes
[PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (All DIMMS)
806f060d-0400ffff Array [ComputerSystemElementName] has failed. (Drive Yes
0)
806f060d-0401ffff Array [ComputerSystemElementName] has failed. (Drive Yes
1)
806f060d-0402ffff Array [ComputerSystemElementName] has failed. (Drive Yes
2)
806f060d-0403ffff Array [ComputerSystemElementName] has failed. (Drive Yes
3)
806f060d-0404ffff Array [ComputerSystemElementName] has failed. (Drive Yes
4)
806f060d-0405ffff Array [ComputerSystemElementName] has failed. (Drive Yes
5)
806f060d-0406ffff Array [ComputerSystemElementName] has failed. (Drive Yes
6)
806f060d-0407ffff Array [ComputerSystemElementName] has failed. (Drive Yes
7)
806f060d-0408ffff Array [ComputerSystemElementName] has failed. (Drive Yes
8)
806f060d-0409ffff Array [ComputerSystemElementName] has failed. (Drive Yes
9)
806f060d-040affff Array [ComputerSystemElementName] has failed. (Drive Yes
10)
806f060d-040bffff Array [ComputerSystemElementName] has failed. (Drive Yes
11)
806f060d-040cffff Array [ComputerSystemElementName] has failed. (Drive Yes
12)
806f060d-040dffff Array [ComputerSystemElementName] has failed. (Drive Yes
13)
806f060d-040effff Array [ComputerSystemElementName] has failed. (Drive Yes
14)

Appendix A. Integrated management module II (IMM2) error messages 311

Table 25. Events that automatically notify Support (continued)
Automatically
Event ID Message String Notify Support
806f060d-040fffff Array [ComputerSystemElementName] has failed. (Drive Yes
15)
806f060d-0410ffff Array [ComputerSystemElementName] has failed. (Drive Yes
16)
806f060d-0411ffff Array [ComputerSystemElementName] has failed. (Drive Yes
17)
806f060d-0412ffff Array [ComputerSystemElementName] has failed. (Drive Yes
18)
806f060d-0413ffff Array [ComputerSystemElementName] has failed. (Drive Yes
19)
806f060d-0414ffff Array [ComputerSystemElementName] has failed. (Drive Yes
20)
806f060d-0415ffff Array [ComputerSystemElementName] has failed. (Drive Yes
21)
806f060d-0416ffff Array [ComputerSystemElementName] has failed. (Drive Yes
22)
806f060d-0417ffff Array [ComputerSystemElementName] has failed. (Drive Yes
23)
806f060d-0418ffff Array [ComputerSystemElementName] has failed. (Drive Yes
24)
806f060d-0419ffff Array [ComputerSystemElementName] has failed. (Drive Yes
25)
806f060d-041affff Array [ComputerSystemElementName] has failed. (Drive Yes
26)
806f060d-041bffff Array [ComputerSystemElementName] has failed. (Drive Yes
27)
806f060d-041cffff Array [ComputerSystemElementName] has failed. (Drive Yes
28)
806f060d-041dffff Array [ComputerSystemElementName] has failed. (Drive Yes
29)
806f060d-041effff Array [ComputerSystemElementName] has failed. (Drive Yes
30)
806f060d-041fffff Array [ComputerSystemElementName] has failed. (Drive Yes
31)
806f0813-2581ffff A Uncorrectable Bus Error has occurred on system Yes
[ComputerSystemElementName]. (DIMMs)
806f0813-2582ffff A Uncorrectable Bus Error has occurred on system Yes
[ComputerSystemElementName]. (PCIs)
806f0813-2584ffff A Uncorrectable Bus Error has occurred on system Yes
[ComputerSystemElementName]. (CPUs)

List of IMM events

This section lists all messages that can be sent from the IMM.

312 Lenovo System x3650 M4 HD Installation and Service Guide

• 40000001-00000000 : Management Controller [arg1] Network Initialization Complete.
This message is for the use case where a Management Controller network has completed initialization.

May also be shown as 4000000100000000 or 0x4000000100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0001
User Response
Information only; no action is required.

• 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error.

This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA
Certificate.

May also be shown as 4000000200000000 or 0x4000000200000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - SSL certification
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0002
User Response
Make sure that the certificate that you are importing is correct and properly generated.

• 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].

Appendix A. Integrated management module II (IMM2) error messages 313

 This message is for the use case where a user modifies the Ethernet Port data rate.

May also be shown as 4000000300000000 or 0x4000000300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0003
User Response
Information only; no action is required.

• 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where A user modifies the Ethernet Port duplex setting.

May also be shown as 4000000400000000 or 0x4000000400000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0004
User Response
Information only; no action is required.

• 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the Ethernet Port MTU setting.

May also be shown as 4000000500000000 or 0x4000000500000000

314 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0005
User Response
Information only; no action is required.

• 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2]
by user [arg3].
This message is for the use case where a user modifies the Ethernet Port MAC address setting.

May also be shown as 4000000600000000 or 0x4000000600000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0006
User Response
Information only; no action is required.

• 40000007-00000000 : Ethernet interface [arg1] by user [arg2].

This message is for the use case where a user enables or disabled the ethernet interface.

May also be shown as 4000000700000000 or 0x4000000700000000

Appendix A. Integrated management module II (IMM2) error messages 315

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0007
User Response
Information only; no action is required.

• 40000008-00000000 : Hostname set to [arg1] by user [arg2].

This message is for the use case where user modifies the Hostname of a Management Controller.

May also be shown as 4000000800000000 or 0x4000000800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0008
User Response
Information only; no action is required.

• 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where user modifies the IP address of a Management Controller.

May also be shown as 4000000900000000 or 0x4000000900000000

Severity
Info

316 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0009
User Response
Information only; no action is required.

• 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user
[arg3].
This message is for the use case where a user modifies the IP subnet mask of a Management Controller.

May also be shown as 4000000a00000000 or 0x4000000a00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0010
User Response
Information only; no action is required.

• 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the default gateway IP address of a Management
Controller.

May also be shown as 4000000b00000000 or 0x4000000b00000000

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 317

 No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0011
User Response
Information only; no action is required.

• 4000000c-00000000 : OS Watchdog response [arg1] by [arg2] .

This message is for the use case where an OS Watchdog has been enabled or disabled by a user.

May also be shown as 4000000c00000000 or 0x4000000c00000000

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0012
User Response
Information only; no action is required.

• 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned.

This message is for the use case where a DHCP server fails to assign an IP address to a Management
Controller.

May also be shown as 4000000d00000000 or 0x4000000d00000000

Severity
Warning
Serviceable
No

318 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0013
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM.

• 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].
This message is for the use case where a user successfully logs in to a Management Controller.

May also be shown as 4000000e00000000 or 0x4000000e00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0014
User Response
Information only; no action is required.

• 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3].

This message is for the use case where a user is using the Management Controller to perform a power
function on the system.

May also be shown as 4000000f00000000 or 0x4000000f00000000

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 319

 No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0015
User Response
Information only; no action is required.

• 40000010-00000000 : Security: Userid: [arg1] had [arg2] login failures from WEB client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from
a web browser.

May also be shown as 4000001000000000 or 0x4000001000000000

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0016
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.

• 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from
the Legacy CLI.

May also be shown as 4000001100000000 or 0x4000001100000000

320 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0017
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.

• 40000012-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from WEB browser at IP address [arg2].
This message is for the use case where a remote user has failed to establish a remote control session
from a Web browser session.

May also be shown as 4000001200000000 or 0x4000001200000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0018
User Response
Make sure that the correct login ID and password are being used.

• 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from TELNET client at IP address [arg2].
This message is for the use case where a user has failed to log in to a Management Controller from
a telnet session.

Appendix A. Integrated management module II (IMM2) error messages 321

 May also be shown as 4000001300000000 or 0x4000001300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0019
User Response
Make sure that the correct login ID and password are being used.

• 40000014-00000000 : The [arg1] on system [arg2] cleared by user [arg3].

This message is for the use case where a Management Controller Event Log on a system is cleared
by a user.

May also be shown as 4000001400000000 or 0x4000001400000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0020
User Response
Information only; no action is required.

• 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2].

This message is for the use case where a Management Controller reset is initiated by a user.

May also be shown as 4000001500000000 or 0x4000001500000000

322 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0021
User Response
Information only; no action is required.

• 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5],

GW@=[arg6], DNS1@=[arg7] .
This message is for the use case where a Management Controller IP address and configuration has
been assigned by the DHCP server.

May also be shown as 4000001600000000 or 0x4000001600000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0022
User Response
Information only; no action is required.

• 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4],

GW@=[arg5] .
This message is for the use case where a Management Controller IP address and configuration has
been assigned statically using user data.

Appendix A. Integrated management module II (IMM2) error messages 323

 May also be shown as 4000001700000000 or 0x4000001700000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0023
User Response
Information only; no action is required.

• 40000018-00000000 : LAN: Ethernet[[arg1]] interface is no longer active.

This message is for the use case where a Management Controller ethernet interface is no longer active.

May also be shown as 4000001800000000 or 0x4000001800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0024
User Response
Information only; no action is required.

• 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active.

This message is for the use case where a Management Controller ethernet interface is now active.

May also be shown as 4000001900000000 or 0x4000001900000000

324 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0025
User Response
Information only; no action is required.

• 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2].

This message is for the use case where a user changes the DHCP setting.

May also be shown as 4000001a00000000 or 0x4000001a00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0026
User Response
Information only; no action is required.

• 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user

[arg2].
This message is for the use case where a user restores a Management Controller configuration from a file.

May also be shown as 4000001b00000000 or 0x4000001b00000000

Severity
Info

Appendix A. Integrated management module II (IMM2) error messages 325

 Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0027
User Response
Information only; no action is required.

• 4000001c-00000000 : Watchdog [arg1] Screen Capture Occurred .

This message is for the use case where an operating system error has occurred and the screen was
captured.

May also be shown as 4000001c00000000 or 0x4000001c00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0028
User Response
If there was no operating-system error, complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
If there was an operating-system error, check the integrity of the installed operating system.

• 4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen.

This message is for the use case where an operating system error has occurred and the screen capture
failed.

326 Lenovo System x3650 M4 HD Installation and Service Guide

 May also be shown as 4000001d00000000 or 0x4000001d00000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0029
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog. Check the integrity of the installed operating system.
5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code.

• 4000001e-00000000 : Running the backup Management Controller [arg1] main application.

This message is for the use case where a Management Controller has resorted to running the backup
main application.

May also be shown as 4000001e00000000 or 0x4000001e00000000

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0030

Appendix A. Integrated management module II (IMM2) error messages 327

 User Response
Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.

• 4000001f-00000000 : Please ensure that the Management Controller [arg1] is flashed with the
correct firmware. The Management Controller is unable to match its firmware to the server.
This message is for the use case where a Management Controller firmware version does not match
the server.

May also be shown as 4000001f00000000 or 0x4000001f00000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0031
User Response
Update the IMM firmware to a version that the server supports. Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the cluster solution before you update the code.

• 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values.
This message is for the use case where a Management Controller has been reset due to a user restoring
the configuration to default values.

May also be shown as 4000002000000000 or 0x4000002000000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

328 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: IMM ID: 0032
User Response
Information only; no action is required.

• 40000021-00000000 : Management Controller [arg1] clock has been set from NTP server [arg2].
This message is for the use case where a Management Controller clock has been set from the Network
Time Protocol server.

May also be shown as 4000002100000000 or 0x4000002100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0033
User Response
Information only; no action is required.

• 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid.
Clearing configuration data region and disabling SSL.
This message is for the use case where a Management Controller has detected invalid SSL data in the
configuration data and is clearing the configuration data region and disabling the SSL.

May also be shown as 4000002200000000 or 0x4000002200000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 329

 22
CIM Information
Prefix: IMM ID: 0034
User Response
Complete the following steps until the problem is solved:
1. Make sure that the certificate that you are importing is correct.
2. Try to import the certificate again.

• 40000023-00000000 : Flash of [arg1] from [arg2] succeeded for user [arg3] .

This message is for the use case where a user has successfully flashed the firmware component (MC
Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion
Enclosure Power Backplane, Integrated System Management Processor, or Remote Expansion Enclosure
Processor) from the interface and IP address ( %d.

May also be shown as 4000002300000000 or 0x4000002300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0035
User Response
Information only; no action is required.

• 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3].

This message is for the use case where a user has not flashed the firmware component from the interface
and IP address due to a failure.

May also be shown as 4000002400000000 or 0x4000002400000000

Severity
Info
Serviceable
No
Automatically notify support
No

330 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0036
User Response
Information only; no action is required.

• 40000025-00000000 : The [arg1] on system [arg2] is 75% full.

This message is for the use case where a Management Controller Event Log on a system is 75% full.

May also be shown as 4000002500000000 or 0x4000002500000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log 75% full
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0037
User Response
Information only; no action is required.

• 40000026-00000000 : The [arg1] on system [arg2] is 100% full.

This message is for the use case where a Management Controller Event Log on a system is 100% full.

May also be shown as 4000002600000000 or 0x4000002600000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log 75% full

Appendix A. Integrated management module II (IMM2) error messages 331

 SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0038
User Response
To avoid losing older log entries, save the log as a text file and clear the log.

• 40000027-00000000 : Platform Watchdog Timer expired for [arg1].

This message is for the use case when an implementation has detected a Platform Watchdog Timer
Expired

May also be shown as 4000002700000000 or 0x4000002700000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - OS Timeout
SNMP Trap ID
21
CIM Information
Prefix: IMM ID: 0039
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.

• 40000028-00000000 : Management Controller Test Alert Generated by [arg1].

This message is for the use case where a user has generated a Test Alert.

May also be shown as 4000002800000000 or 0x4000002800000000

Severity
Info
Serviceable
No

332 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0040
User Response
Information only; no action is required.

• 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from SSH.

May also be shown as 4000002900000000 or 0x4000002900000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0041
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.

• 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash
the [arg3] firmware.
This message is for the use case where a specific type of firmware mismatch has been detected.

May also be shown as 4000002a00000000 or 0x4000002a00000000

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 333

 Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0042
User Response
Reflash the IMM firmware to the latest version.

• 4000002b-00000000 : Domain name set to [arg1].

Domain name set by user

May also be shown as 4000002b00000000 or 0x4000002b00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0043
User Response
Information only; no action is required.

• 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2].

Domain source changed by user

May also be shown as 4000002c00000000 or 0x4000002c00000000

Severity
Info
Serviceable
No

334 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0044
User Response
Information only; no action is required.

• 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2].

DDNS setting changed by user

May also be shown as 4000002d00000000 or 0x4000002d00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0045
User Response
Information only; no action is required.

• 4000002e-00000000 : DDNS registration successful. The domain name is [arg1].

DDNS registation and values

May also be shown as 4000002e00000000 or 0x4000002e00000000

Severity
Info
Serviceable
No
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 335

 Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0046
User Response
Information only; no action is required.

• 4000002f-00000000 : IPv6 enabled by user [arg1] .

IPv6 protocol is enabled by user

May also be shown as 4000002f00000000 or 0x4000002f00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0047
User Response
Information only; no action is required.

• 40000030-00000000 : IPv6 disabled by user [arg1] .

IPv6 protocol is disabled by user

May also be shown as 4000003000000000 or 0x4000003000000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none

336 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID

CIM Information
Prefix: IMM ID: 0048
User Response
Information only; no action is required.

• 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1].

IPv6 static address assignment method is enabled by user

May also be shown as 4000003100000000 or 0x4000003100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0049
User Response
Information only; no action is required.

• 40000032-00000000 : IPv6 DHCP enabled by user [arg1].

IPv6 DHCP assignment method is enabled by user

May also be shown as 4000003200000000 or 0x4000003200000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 337

 CIM Information
Prefix: IMM ID: 0050
User Response
Information only; no action is required.

• 40000033-00000000 : IPv6 stateless auto-configuration enabled by user [arg1].

IPv6 statless auto-assignment method is enabled by user

May also be shown as 4000003300000000 or 0x4000003300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0051
User Response
Information only; no action is required.

• 40000034-00000000 : IPv6 static IP configuration disabled by user [arg1].

IPv6 static assignment method is disabled by user

May also be shown as 4000003400000000 or 0x4000003400000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0052

338 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Information only; no action is required.

• 40000035-00000000 : IPv6 DHCP disabled by user [arg1].

IPv6 DHCP assignment method is disabled by user

May also be shown as 4000003500000000 or 0x4000003500000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0053
User Response
Information only; no action is required.

• 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1].

IPv6 statless auto-assignment method is disabled by user

May also be shown as 4000003600000000 or 0x4000003600000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0054
User Response
Information only; no action is required.

Appendix A. Integrated management module II (IMM2) error messages 339

• 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] .
IPv6 Link Local address is active

May also be shown as 4000003700000000 or 0x4000003700000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0055
User Response
Information only; no action is required.

• 40000038-00000000 : ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4],

GW@=[arg5] .
IPv6 Static address is active

May also be shown as 4000003800000000 or 0x4000003800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0056
User Response
Information only; no action is required.

• 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5].

340 Lenovo System x3650 M4 HD Installation and Service Guide

 IPv6 DHCP-assigned address is active

May also be shown as 4000003900000000 or 0x4000003900000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0057
User Response
Information only; no action is required.

• 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2]
by user [arg3].
A user modifies the IPv6 static address of a Management Controller

May also be shown as 4000003a00000000 or 0x4000003a00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0058
User Response
Information only; no action is required.

• 4000003b-00000000 : DHCPv6 failure, no IP address assigned.

S DHCP6 server fails to assign an IP address to a Management Controller.

Appendix A. Integrated management module II (IMM2) error messages 341

 May also be shown as 4000003b00000000 or 0x4000003b00000000

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0059
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to
the IMM.

• 4000003c-00000000 : Platform Watchdog Timer expired for [arg1].

An implementation has detected an OS Loader Watchdog Timer Expired

May also be shown as 4000003c00000000 or 0x4000003c00000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Loader timeout
SNMP Trap ID
26
CIM Information
Prefix: IMM ID: 0060
User Response

1. Reconfigure the watchdog timer to a higher value.

2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.

342 Lenovo System x3650 M4 HD Installation and Service Guide

 4. Disable the watchdog.
5. Check the integrity of the installed operating system.

• 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the telnet port number

May also be shown as 4000003d00000000 or 0x4000003d00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0061
User Response
Information only; no action is required.

• 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SSH port number

May also be shown as 4000003e00000000 or 0x4000003e00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0062
User Response
Information only; no action is required.

Appendix A. Integrated management module II (IMM2) error messages 343

• 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTP port number

May also be shown as 4000003f00000000 or 0x4000003f00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0063
User Response
Information only; no action is required.

• 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTPS port number

May also be shown as 4000004000000000 or 0x4000004000000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0064
User Response
Information only; no action is required.

• 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].

344 Lenovo System x3650 M4 HD Installation and Service Guide

 A user has modified the CIM HTTP port number

May also be shown as 4000004100000000 or 0x4000004100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0065
User Response
Information only; no action is required.

• 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTPS port number

May also be shown as 4000004200000000 or 0x4000004200000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0066
User Response
Information only; no action is required.

• 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Agent port number

May also be shown as 4000004300000000 or 0x4000004300000000

Appendix A. Integrated management module II (IMM2) error messages 345

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0067
User Response
Information only; no action is required.

• 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Traps port number

May also be shown as 4000004400000000 or 0x4000004400000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0068
User Response
Information only; no action is required.

• 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Syslog receiver port number

May also be shown as 4000004500000000 or 0x4000004500000000

Severity

346 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0069
User Response
Information only; no action is required.

• 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Remote Presence port number

May also be shown as 4000004600000000 or 0x4000004600000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0070
User Response
Information only; no action is required.

• 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3].

A user has modified the state of an LED

May also be shown as 4000004700000000 or 0x4000004700000000

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 347

 No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0071
User Response
Information only; no action is required.

• 40000048-00000000 : Inventory data changed for device [arg1], new device data hash=[arg2], new
master data hash=[arg3] .
Something has caused the physical inventory to change

May also be shown as 4000004800000000 or 0x4000004800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0072
User Response
Information only; no action is required.

• 40000049-00000000 : SNMP [arg1] enabled by user [arg2] .

A user enabled SNMPv1 or SNMPv3 or Traps

May also be shown as 4000004900000000 or 0x4000004900000000

Severity
Info
Serviceable
No

348 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0073
User Response
Information only; no action is required.

• 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] .

A user disabled SNMPv1 or SNMPv3 or Traps

May also be shown as 4000004a00000000 or 0x4000004a00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0074
User Response
Information only; no action is required.

• 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4],

Address=[arg5], .
A user changed the SNMP community string

May also be shown as 4000004b00000000 or 0x4000004b00000000

Severity
Info
Serviceable
No
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 349

 Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0075
User Response
Information only; no action is required.

• 4000004c-00000000 : LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2],

DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7].
A user changed the LDAP server configuration

May also be shown as 4000004c00000000 or 0x4000004c00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0076
User Response
Information only; no action is required.

• 4000004d-00000000 : LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3],

BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7],
GroupAttribute=[arg8], LoginAttribute=[arg9].
A user configured an LDAP Miscellaneous setting

May also be shown as 4000004d00000000 or 0x4000004d00000000

Severity
Info
Serviceable
No
Automatically notify support
No

350 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0077
User Response
Information only; no action is required.

• 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3],

StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6].
A user configured the Serial Port mode

May also be shown as 4000004e00000000 or 0x4000004e00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0078
User Response
Information only; no action is required.

• 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST
Auto-adjust=[arg4], Timezone=[arg5].
A user configured the Date and Time settings

May also be shown as 4000004f00000000 or 0x4000004f00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 351

 none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0079
User Response
Information only; no action is required.

• 40000050-00000000 : Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3],

Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7].
A user configured the Location setting

May also be shown as 4000005000000000 or 0x4000005000000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0080
User Response
Information only; no action is required.

• 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2].

A user configured the Server Power Off Delay

May also be shown as 4000005100000000 or 0x4000005100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none

352 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID

CIM Information
Prefix: IMM ID: 0081
User Response
Information only; no action is required.

• 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4].

A user configured a Server Power action at a specific time

May also be shown as 4000005200000000 or 0x4000005200000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0082
User Response
Information only; no action is required.

• 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].
A user configured a recurring Server Power Action

May also be shown as 4000005300000000 or 0x4000005300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 353

 CIM Information
Prefix: IMM ID: 0083
User Response
Information only; no action is required.

• 40000054-00000000 : Server [arg1] [arg2] cleared by user [arg3].

A user cleared a Server Power Action.

May also be shown as 4000005400000000 or 0x4000005400000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0084
User Response
Information only; no action is required.

• 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2],

NTPServerHost=[arg3]:[arg4],NTPUpdateFrequency=[arg5].
A user configured the Date and Time synchronize settings

May also be shown as 4000005500000000 or 0x4000005500000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0085

354 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Information only; no action is required.

• 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3].

A user configured the SMTP server

May also be shown as 4000005600000000 or 0x4000005600000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0086
User Response
Information only; no action is required.

• 40000057-00000000 : Telnet [arg1] by user [arg2].

A user enables or disables Telnet services

May also be shown as 4000005700000000 or 0x4000005700000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0087
User Response
Information only; no action is required.

Appendix A. Integrated management module II (IMM2) error messages 355

• 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2],
PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6],
IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
A user configures the DNS servers

May also be shown as 4000005800000000 or 0x4000005800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0088
User Response
Information only; no action is required.

• 40000059-00000000 : LAN over USB [arg1] by user [arg2].

A user configured USB-LAN

May also be shown as 4000005900000000 or 0x4000005900000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0089
User Response
Information only; no action is required.

356 Lenovo System x3650 M4 HD Installation and Service Guide

• 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2],
USB-LAN port=[arg3].
A user configured USB-LAN port forwarding

May also be shown as 4000005a00000000 or 0x4000005a00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0090
User Response
Information only; no action is required.

• 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2].

A user enables or disables Secure web services

May also be shown as 4000005b00000000 or 0x4000005b00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0091
User Response
Information only; no action is required.

• 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2].

Appendix A. Integrated management module II (IMM2) error messages 357

 A user enables or disables Secure CIM/XML services

May also be shown as 4000005c00000000 or 0x4000005c00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0092
User Response
Information only; no action is required.

• 4000005d-00000000 : Secure LDAP [arg1] by user [arg2].

A user enables or disables Secure LDAP services

May also be shown as 4000005d00000000 or 0x4000005d00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0093
User Response
Information only; no action is required.

• 4000005e-00000000 : SSH [arg1] by user [arg2].

A user enables or disables SSH services

May also be shown as 4000005e00000000 or 0x4000005e00000000

358 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0094
User Response
Information only; no action is required.

• 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2],

OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].
A user configures Server Timeouts

May also be shown as 4000005f00000000 or 0x4000005f00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0095
User Response
Information only; no action is required.

• 40000060-00000000 : License key for [arg1] added by user [arg2].

A user installs License Key

May also be shown as 4000006000000000 or 0x4000006000000000

Appendix A. Integrated management module II (IMM2) error messages 359

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0096
User Response
Information only; no action is required.

• 40000061-00000000 : License key for [arg1] removed by user [arg2].

A user removes a License Key

May also be shown as 4000006100000000 or 0x4000006100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0097
User Response
Information only; no action is required.

• 40000062-00000000 : Global Login General Settings set by user [arg1]:

AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].
A user changes the Global Login General Settings

May also be shown as 4000006200000000 or 0x4000006200000000

Severity
Info

360 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0098
User Response
Information only; no action is required.

• 40000063-00000000 : Global Login Account Security set by user

[arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3],
MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5],
MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7],
LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10],
ChangePasswordFirstAccess=[arg11].
A user changes the Global Login Account Security Settings to Legacy

May also be shown as 4000006300000000 or 0x4000006300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0099
User Response
Information only; no action is required.

• 40000064-00000000 : User [arg1] created.

A user account was created

May also be shown as 4000006400000000 or 0x4000006400000000

Appendix A. Integrated management module II (IMM2) error messages 361

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0100
User Response
Information only; no action is required.

• 40000065-00000000 : User [arg1] removed.

A user account was deleted

May also be shown as 4000006500000000 or 0x4000006500000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0101
User Response
Information only; no action is required.

• 40000066-00000000 : User [arg1] password modified.

A user account was changed

May also be shown as 4000006600000000 or 0x4000006600000000

Severity
Info

362 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0102
User Response
Information only; no action is required.

• 40000067-00000000 : User [arg1] role set to [arg2].

A user account role assigned

May also be shown as 4000006700000000 or 0x4000006700000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0103
User Response
Information only; no action is required.

• 40000068-00000000 : User [arg1] custom privileges set: [arg2].

User account priveleges assigned

May also be shown as 4000006800000000 or 0x4000006800000000

Severity
Info
Serviceable
No

Appendix A. Integrated management module II (IMM2) error messages 363

 Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0104
User Response
Information only; no action is required.

• 40000069-00000000 : User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2],

PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5].
User account SNMPv3 settings changed

May also be shown as 4000006900000000 or 0x4000006900000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0105
User Response
Information only; no action is required.

• 4000006a-00000000 : SSH Client key added for user [arg1].

User locally defined an SSH Client key

May also be shown as 4000006a00000000 or 0x4000006a00000000

Severity
Info
Serviceable
No
Automatically notify support
No

364 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0106
User Response
Information only; no action is required.

• 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2].
User imported an SSH Client key

May also be shown as 4000006b00000000 or 0x4000006b00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0107
User Response
Information only; no action is required.

• 4000006c-00000000 : SSH Client key removed from user [arg1].

User removed an SSH Client key

May also be shown as 4000006c00000000 or 0x4000006c00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none

Appendix A. Integrated management module II (IMM2) error messages 365

 SNMP Trap ID

CIM Information
Prefix: IMM ID: 0108
User Response
Information only; no action is required.

• 4000006d-00000000 : Management Controller [arg1]: Configuration saved to a file by user [arg2].

A user saves a Management Controller configuration to a file.

May also be shown as 4000006d00000000 or 0x4000006d00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0109
User Response
Information only; no action is required.

• 4000006e-00000000 : Alert Configuration Global Event Notification set by user [arg1]:

RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4].
A user changes the Global Event Notification settings.

May also be shown as 4000006e00000000 or 0x4000006e00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

366 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: IMM ID: 0110
User Response
Information only; no action is required.

• 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3],

Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8].
A user adds or updates an Alert Recipient

May also be shown as 4000006f00000000 or 0x4000006f00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0111
User Response
Information only; no action is required.

• 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2],

AllowedFilters=[arg3] .
A user enabled the SNMP Traps configuration

May also be shown as 4000007000000000 or 0x4000007000000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information

Appendix A. Integrated management module II (IMM2) error messages 367

 Prefix: IMM ID: 0112
User Response
Information only; no action is required.

• 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3].
Power Cap values changed by user

May also be shown as 4000007100000000 or 0x4000007100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0113
User Response
Information only; no action is required.

• 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts.
Minimum Power Cap value changed

May also be shown as 4000007200000000 or 0x4000007200000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0114
User Response

368 Lenovo System x3650 M4 HD Installation and Service Guide

 Information only; no action is required.

• 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts.
Maximum Power Cap value changed

May also be shown as 4000007300000000 or 0x4000007300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0115
User Response
Information only; no action is required.

• 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts.
Soft Minimum Power Cap value changed

May also be shown as 4000007400000000 or 0x4000007400000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0116
User Response
Information only; no action is required.

Appendix A. Integrated management module II (IMM2) error messages 369

• 40000075-00000000 : The measured power value exceeded the power cap value.
Power exceeded cap

May also be shown as 4000007500000000 or 0x4000007500000000

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0117
User Response
Information only; no action is required.

• 40000076-00000000 : The new minimum power cap value exceeded the power cap value.
Minimum Power Cap exceeds Power Cap

May also be shown as 4000007600000000 or 0x4000007600000000

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0118
User Response
Information only; no action is required.

• 40000077-00000000 : Power capping was activated by user [arg1].

370 Lenovo System x3650 M4 HD Installation and Service Guide

 Power capping activated by user

May also be shown as 4000007700000000 or 0x4000007700000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0119
User Response
Information only; no action is required.

• 40000078-00000000 : Power capping was deactivated by user [arg1].

Power capping deactivated by user

May also be shown as 4000007800000000 or 0x4000007800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0120
User Response
Information only; no action is required.

• 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1].
Static Power Savings mode turned on by user

May also be shown as 4000007900000000 or 0x4000007900000000

Appendix A. Integrated management module II (IMM2) error messages 371

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0121
User Response
Information only; no action is required.

• 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1].
Static Power Savings mode turned off by user

May also be shown as 4000007a00000000 or 0x4000007a00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0122
User Response
Information only; no action is required.

• 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1].
Dynamic Power Savings mode turned on by user

May also be shown as 4000007b00000000 or 0x4000007b00000000

Severity

372 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0123
User Response
Information only; no action is required.

• 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1].
Dynamic Power Savings mode turned off by user

May also be shown as 4000007c00000000 or 0x4000007c00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0124
User Response
Information only; no action is required.

• 4000007d-00000000 : Power cap and external throttling occurred.

Power cap and external throttling occurred

May also be shown as 4000007d00000000 or 0x4000007d00000000

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 373

 No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0125
User Response
Information only; no action is required.

• 4000007e-00000000 : External throttling occurred .

External throttling occurred

May also be shown as 4000007e00000000 or 0x4000007e00000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0126
User Response
Information only; no action is required.

• 4000007f-00000000 : Power cap throttling occurred.

Power cap throttling occurrred

May also be shown as 4000007f00000000 or 0x4000007f00000000

Severity
Info
Serviceable
No
Automatically notify support

374 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0127
User Response
Information only; no action is required.

• 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode.

Remote Control session started

May also be shown as 4000008000000000 or 0x4000008000000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0128
User Response
Information only; no action is required.

• 40000081-00000000 : PXE boot requested by user [arg1].

PXE boot requested

May also be shown as 4000008100000000 or 0x4000008100000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 375

 none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0129
User Response
Information only; no action is required.

• 40000082-00000000 : The measured power value has returned below the power cap value.
Power exceeded cap recovered

May also be shown as 4000008200000000 or 0x4000008200000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0130
User Response
Information only; no action is required.

• 40000083-00000000 : The new minimum power cap value has returned below the power cap value.
Minimum Power Cap exceeds Power Cap recovered

May also be shown as 4000008300000000 or 0x4000008300000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID

376 Lenovo System x3650 M4 HD Installation and Service Guide

 164
CIM Information
Prefix: IMM ID: 0131
User Response
Information only; no action is required.

• 40000084-00000000 : IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the IMM firmware to the same level on all nodes.
A mismatch of IMM firmware has been detected between nodes

May also be shown as 4000008400000000 or 0x4000008400000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0132
User Response
Attempt to flash the IMM firmware to the same level on all nodes.

• 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt
to flash the FPGA firmware to the same level on all nodes.
A mismatch of FPGA firmware has been detected between nodes

May also be shown as 4000008500000000 or 0x4000008500000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22

Appendix A. Integrated management module II (IMM2) error messages 377

 CIM Information
Prefix: IMM ID: 0133
User Response
Attempt to flash the FPGA firmware to the same level on all nodes.

• 40000086-00000000 : Test Call Home Generated by user [arg1].

Test Call Home generated by user.

May also be shown as 4000008600000000 or 0x4000008600000000

Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0134
User Response
Information only; no action is required.

• 40000087-00000000 : Manual Call Home by user [arg1]: [arg2].

Manual Call Home by user.

May also be shown as 4000008700000000 or 0x4000008700000000

Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0135

378 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
IBM Support will address the problem.

• 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by

user [arg2] completed.
This message is for the use case where a user restores a Management Controller configuration from a
file and it completes.

May also be shown as 4000008800000000 or 0x4000008800000000

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0136
User Response
Information only; no action is required.

• 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by

user [arg2] failed to complete.
This message is for the use case where a user restores a Management Controller configuration from a file
and the restoration fails to complete.

May also be shown as 4000008900000000 or 0x4000008900000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 379

 Prefix: IMM ID: 0137
User Response

1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation.

• 4000008a-00000000 : Management Controller [arg1]: Configuration restoration from a file by

user [arg2] failed to start.
This message is for the use case where a user restores a Management Controller configuration from
a file and the restoration fails to start.

May also be shown as 4000008a00000000 or 0x4000008a00000000

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0138
User Response

1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation.

• 4000008b-00000000 : One or more of the Storage Management IP addresses has changed.

This message is for the use case where an IP address for the Storage Management has changed

May also be shown as 4000008b00000000 or 0x4000008b00000000

Severity
Info
Serviceable

380 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0139
User Response
Information only; no action is required.

• 80010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical)

has asserted. (CMOS Battery)
This message is for the use case when an implementation has detected a Lower Non-critical sensor
going low has asserted.

May also be shown as 800100020701ffff or 0x800100020701ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Voltage
SNMP Trap ID
13
CIM Information
Prefix: PLAT ID: 0476
User Response
Replace the system battery.

• 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

asserted.
This message is for the use case when an implementation has detected a Lower Critical sensor going
low has asserted.

May also be shown as 800102020701ffff or 0x800102020701ffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 381

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0480
User Response
If the specified sensor is CMOS battery, replace the system battery. If the specified sensor is Planar
3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar
12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)

• 80010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

asserted. (Fan 1A/1B Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going
low has asserted.

May also be shown as 800102041d01ffff or 0x800102041d01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response

1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)

382 Lenovo System x3650 M4 HD Installation and Service Guide

• 80010204-1d02ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
asserted. (Fan 2A/2B Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going
low has asserted.

May also be shown as 800102041d02ffff or 0x800102041d02ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response

1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)

• 80010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

asserted. (Fan 3A/3B Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going
low has asserted.

May also be shown as 800102041d03ffff or 0x800102041d03ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 383

 Prefix: PLAT ID: 0480
User Response

1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)

• 80010204-1d04ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

asserted. (Fan 4A/4B Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going
low has asserted.

May also be shown as 800102041d04ffff or 0x800102041d04ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response

1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)

• 80010701-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (ROMB Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107010701ffff or 0x800107010701ffff

Severity
Warning
Serviceable
Yes

384 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (Ambient Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107010c01ffff or 0x800107010c01ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

Appendix A. Integrated management module II (IMM2) error messages 385

• 80010701-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (PCI Riser 1 Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011001ffff or 0x800107011001ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (PCI Riser 2 Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011002ffff or 0x800107011002ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12

386 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (Rear BP Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011003ffff or 0x800107011003ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (CPU1 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011401ffff or 0x800107011401ffff

Appendix A. Integrated management module II (IMM2) error messages 387

 Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (CPU2 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011402ffff or 0x800107011402ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

388 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (DIMM AB VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011403ffff or 0x800107011403ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (DIMM CD VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011404ffff or 0x800107011404ffff

Severity
Warning
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 389

 Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (DIMM EF VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011405ffff or 0x800107011405ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

390 Lenovo System x3650 M4 HD Installation and Service Guide

• 80010701-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (DIMM GH VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107011406ffff or 0x800107011406ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (Mezz Card Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107012c01ffff or 0x800107012c01ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 391

 12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has asserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.

May also be shown as 800107012d01ffff or 0x800107012d01ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has asserted. (ROMB Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109010701ffff or 0x800109010701ffff

392 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted. (Ambient Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109010c01ffff or 0x800109010c01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

Appendix A. Integrated management module II (IMM2) error messages 393

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted. (PCI Riser 1 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011001ffff or 0x800109011001ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted. (PCI Riser 2 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011002ffff or 0x800109011002ffff

Severity
Error
Serviceable

394 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted. (Rear BP Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011003ffff or 0x800109011003ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

Appendix A. Integrated management module II (IMM2) error messages 395

• 80010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (CPU1 VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011401ffff or 0x800109011401ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted. (CPU2 VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011402ffff or 0x800109011402ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID

396 Lenovo System x3650 M4 HD Installation and Service Guide

 0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has asserted. (DIMM AB VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011403ffff or 0x800109011403ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has asserted. (DIMM CD VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011404ffff or 0x800109011404ffff

Appendix A. Integrated management module II (IMM2) error messages 397

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has asserted. (DIMM EF VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011405ffff or 0x800109011405ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

398 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has asserted. (DIMM GH VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109011406ffff or 0x800109011406ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

asserted. (Mezz Card Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109012c01ffff or 0x800109012c01ffff

Severity
Error
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 399

 Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has asserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109012d01ffff or 0x800109012d01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

400 Lenovo System x3650 M4 HD Installation and Service Guide

• 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted.
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.

May also be shown as 800109020701ffff or 0x800109020701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0494
User Response
If the specified sensor is Planar 3.3V or Planar 5V, (trained technician only) replace the system board.
If the specified sensor is Planar 12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)

• 80010b01-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (ROMB Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b010701ffff or 0x80010b010701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

Appendix A. Integrated management module II (IMM2) error messages 401

 CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (Ambient Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b010c01ffff or 0x80010b010c01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (PCI Riser 1 Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011001ffff or 0x80010b011001ffff

402 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (PCI Riser 2 Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011002ffff or 0x80010b011002ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

Appendix A. Integrated management module II (IMM2) error messages 403

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (Rear BP Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011003ffff or 0x80010b011003ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (CPU1 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011401ffff or 0x80010b011401ffff

Severity
Error
Serviceable

404 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (CPU2 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011402ffff or 0x80010b011402ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

Appendix A. Integrated management module II (IMM2) error messages 405

• 80010b01-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper
non-recoverable) has asserted. (DIMM AB VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011403ffff or 0x80010b011403ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (DIMM CD VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011404ffff or 0x80010b011404ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID

406 Lenovo System x3650 M4 HD Installation and Service Guide

 0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (DIMM EF VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011405ffff or 0x80010b011405ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (DIMM GH VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b011406ffff or 0x80010b011406ffff

Appendix A. Integrated management module II (IMM2) error messages 407

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (Mezz Card Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b012c01ffff or 0x80010b012c01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

408 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has asserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable
sensor going high has asserted.

May also be shown as 80010b012d01ffff or 0x80010b012d01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)

• 80030006-2101ffff : Sensor [SensorElementName] has deasserted. (Sig Verify Fail)

This message is for the use case when an implementation has detected a Sensor has deasserted.

May also be shown as 800300062101ffff or 0x800300062101ffff

Severity
Info
Serviceable
No

Appendix A. Integrated management module II (IMM2) error messages 409

 Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.

• 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod)

This message is for the use case when an implementation has detected a Sensor has deasserted.

May also be shown as 800300122301ffff or 0x800300122301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.

• 80030108-1301ffff : Sensor [SensorElementName] has asserted. (PS Heavy Load)

This message is for the use case when an implementation has detected a Sensor has asserted.

May also be shown as 800301081301ffff or 0x800301081301ffff

Severity
Info
Serviceable
No
Automatically notify support
No

410 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response

1. Replace the power supply with higher rated power.

2. Reduce the total power consumption by removing newly added or unused option like drives or
adapters.

• 80070101-0c01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical

state. (Ambient Status)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-critical from normal.

May also be shown as 800701010c01ffff or 0x800701010c01ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response

1. Check the microprocessor installed is Intel E5-2690.

2. Reduce the ambient temperature under 27 Celsius degree.

• 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical

state. (GPT Status)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-critical from normal.

May also be shown as 8007010f2201ffff or 0x8007010f2201ffff

Appendix A. Integrated management module II (IMM2) error messages 411

 Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response

1. Check the IBM support site for service bulletins or firmware updates that apply to this GPT error.
2. Set the UEFI setting DISK GPT Recovery to Automatic.
3. Replace the corrupt disk.

• 8007010f-2582ffff : Sensor [SensorElementName] has transitioned from normal to non-critical

state. (I/O Resources)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-critical from normal.

May also be shown as 8007010f2582ffff or 0x8007010f2582ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following step to solve PCI I/O resource errors:
1. Go to F1 Setup
2. System Settings
3. Device and I/O ports
4. PCI 64 bit Resource and choose enable

412 Lenovo System x3650 M4 HD Installation and Service Guide

• 80070114-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical
state. (TPM Phy Pres Set)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-critical from normal.

May also be shown as 800701142201ffff or 0x800701142201ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response

1. Complete the administrative tasks that require the TPM physical presence switch to be in
the ON position.
2. Restore the physical presence switch to the OFF position.
3. Reboot the system.
4. (Trained technician only) If the error continues, replace the planar.

• 80070201-0301ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702010301ffff or 0x800702010301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature

Appendix A. Integrated management module II (IMM2) error messages 413

 SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffles are in place and correctly installed, and that the server
cover is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 80070201-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (CPU 2 OverTemp)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702010302ffff or 0x800702010302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffles are in place and correctly installed, and that the server
cover is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

414 Lenovo System x3650 M4 HD Installation and Service Guide

• 80070202-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (SysBrd Vol Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702020701ffff or 0x800702020701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Check the system-event log.

2. Check for an error LED on the system board.
3. Replace any failing device.
4. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
5. (Trained technician only) Replace the system board.

• 80070204-0a01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (PS 1 Fan Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702040a01ffff or 0x800702040a01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 415

 Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Replace power supply n. (n = power supply number)

• 80070204-0a02ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (PS 2 Fan Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702040a02ffff or 0x800702040a02ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Replace power supply n. (n = power supply number)

• 80070208-0a01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (PS 1 Therm Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702080a01ffff or 0x800702080a01ffff

416 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Use the IBM Power Configurator utility to ensure current system power consumption
is under limitation. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
3. Replace power supply n. (n = power supply number)

• 80070208-0a02ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (PS 2 Therm Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702080a02ffff or 0x800702080a02ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.

Appendix A. Integrated management module II (IMM2) error messages 417

 2. Use the IBM Power Configurator utility to ensure current system power consumption
is under limitation. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
3. Replace power supply n. (n = power supply number)

• 8007020c-2502ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (nvDIMM 02 Status)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007020c2502ffff or 0x8007020c2502ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
None

• 8007020c-2505ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (nvDIMM 05 Status)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007020c2505ffff or 0x8007020c2505ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

418 Lenovo System x3650 M4 HD Installation and Service Guide

 50
CIM Information
Prefix: PLAT ID: 0522
User Response
None

• 8007020c-2508ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (nvDIMM 08 Status)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007020c2508ffff or 0x8007020c2508ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
None

• 8007020c-250bffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (nvDIMM 11 Status)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007020c250bffff or 0x8007020c250bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other

Appendix A. Integrated management module II (IMM2) error messages 419

 SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
None

• 8007020f-2201ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (TXT ACM Module)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007020f2201ffff or 0x8007020f2201ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

1. If enabling TXT is not required, disable TXT from the Setup Utility.
2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility.
3. If the problem remains, contact your service representative. nvDIMM Flash :

• 8007020f-2582ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (I/O Resources)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007020f2582ffff or 0x8007020f2582ffff

Severity
Error
Serviceable
Yes

420 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following step to solve PCI I/O resource errors:
1. Go to F1 Setup
2. System Settings
3. Device and I/O ports
4. PCI 64 bit Resource and choose enable

• 80070214-2201ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (TPM Lock)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702142201ffff or 0x800702142201ffff

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0522
User Response

1. Update the server firmware (see Recovering the server firmware).

2. If the problem persists, (trained technician only) replace the system board (see Removing the
system board and Installing the system board).

• 80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (SysBrd Fault)

Appendix A. Integrated management module II (IMM2) error messages 421

 This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 800702190701ffff or 0x800702190701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Check for an error LED on the system board.

2. Check the system-event log.
3. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Replace any failing device.
5. (Trained technician only) Replace the system board.

• 8007021b-0301ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (CPU 1 QPILinkErr)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007021b0301ffff or 0x8007021b0301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

422 Lenovo System x3650 M4 HD Installation and Service Guide

 50
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Check for a server firmware update.

2. Make sure that the installed microprocessors are compatible.
3. (Trained technician only) Replace microprocessor 2.

• 8007021b-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe

state. (CPU 2 QPILinkErr)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.

May also be shown as 8007021b0302ffff or 0x8007021b0302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

1. Check for a server firmware update.

2. Make sure that the installed microprocessors are compatible.
3. (Trained technician only) Replace microprocessor 2.

• 80070301-0301ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a

less severe state. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-recoverable from less severe.

May also be shown as 800703010301ffff or 0x800703010301ffff

Severity

Appendix A. Integrated management module II (IMM2) error messages 423

 Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response

1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffle is in place and correctly installed, and that the server cover
is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 80070301-0302ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a

less severe state. (CPU 2 OverTemp)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-recoverable from less severe.

May also be shown as 800703010302ffff or 0x800703010302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response

424 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffle is in place and correctly installed, and that the server cover
is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 80070603-0701ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (Pwr

Rail A-H Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-recoverable.

May also be shown as 800706030701ffff or 0x800706030701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530
User Response
If the specified sensor is one of the Pwr Rail A-H Fault, please follow actions in "Power Problems and
Solving Power Problems".

• 80070608-0a01ffff : Sensor [SensorElementName] has transitioned to non-recoverable.

This message is for the use case when an implementation has detected a Sensor transitioned to
non-recoverable.

May also be shown as 800706080a01ffff or 0x800706080a01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 425

 Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530
User Response
If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved:
1. Use the IBM Power Configurator utility to determine current system power
consumption. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
2. Follow actions in "Power Problems and Solving Power Problems".
If the specified sensor is PS n 12V OV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12V UV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12Vaux Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Replace power supply n. (n = power supply number)

• 80070608-0a02ffff : Sensor [SensorElementName] has transitioned to non-recoverable.

This message is for the use case when an implementation has detected a Sensor transitioned to
non-recoverable.

May also be shown as 800706080a02ffff or 0x800706080a02ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530

426 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved:
1. Use the IBM Power Configurator utility to determine current system power
consumption. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
2. Follow actions in "Power Problems and Solving Power Problems".
If the specified sensor is PS n 12V OV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12V UV Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
If the specified sensor is PS n 12Vaux Fault, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Replace power supply n. (n = power supply number)

• 80070614-2201ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy

Pres Set)
This message is for the use case when an implementation has detected a Sensor transitioned to
non-recoverable.

May also be shown as 800706142201ffff or 0x800706142201ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response

1. Update the server firmware (see Recovering the server firmware).

2. If the problem persists, (trained technician only) replace the system board (see Removing the
system board and Installing the system board).

Appendix A. Integrated management module II (IMM2) error messages 427

• 8008010f-2101ffff : Device [LogicalDeviceElementName] has been added. (Phy Presence Jmp)
This message is for the use case when an implementation has detected a Device was inserted.

May also be shown as 8008010f2101ffff or 0x8008010f2101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.

• 80080128-2101ffff : Device [LogicalDeviceElementName] has been added. (Low Security Jmp)

This message is for the use case when an implementation has detected a Device was inserted.

May also be shown as 800801282101ffff or 0x800801282101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.

• 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit)

428 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected Redundancy was Restored.

May also be shown as 800b00081301ffff or 0x800b00081301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Redundant Power Supply
SNMP Trap ID
10
CIM Information
Prefix: PLAT ID: 0561
User Response
No action; information only.

• 800b0108-1301ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Power

Unit)
This message is for the use case when Redundancy Lost has asserted.

May also be shown as 800b01081301ffff or 0x800b01081301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Redundant Power Supply
SNMP Trap ID
9
CIM Information
Prefix: PLAT ID: 0802
User Response

1. Check the LEDs for both power supplies.

2. Follow the actions in Power-supply LEDs.

Appendix A. Integrated management module II (IMM2) error messages 429

• 800b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Fan
Zone 1)
This message is for the use case when Redundancy Lost has asserted.

May also be shown as 800b010a1e81ffff or 0x800b010a1e81ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0802
User Response

1. Make sure that the connectors on fan n are not damaged.

2. Make sure that the fan n connectors on the system board are not damaged.
3. Make sure that the fans are correctly installed.
4. Reseat the fans.
5. Replace the fans. (n = fan number)

• 800b010a-1e82ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Fan

Zone 2)
This message is for the use case when Redundancy Lost has asserted.

May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11

430 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0802
User Response

1. Make sure that the connectors on fan n are not damaged.

2. Make sure that the fan n connectors on the system board are not damaged.
3. Make sure that the fans are correctly installed.
4. Reseat the fans.
5. Replace the fans. (n = fan number)

• 800b010c-2581ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Backup

Memory)
This message is for the use case when Redundancy Lost has asserted.

May also be shown as 800b010c2581ffff or 0x800b010c2581ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0802
User Response

1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the
failures.
2. Re-enable mirroring in the Setup utility.

• 800b0309-1301ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully

Redundant for [RedundancySetElementName] has asserted. (Power Resource)
This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded
or Fully Redundant to Non-redundant:Sufficient.

May also be shown as 800b03091301ffff or 0x800b03091301ffff

Severity

Appendix A. Integrated management module II (IMM2) error messages 431

 Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Redundant Power Supply
SNMP Trap ID
10
CIM Information
Prefix: PLAT ID: 0806
User Response

1. Non-redundant sufficient: Power load will be handled by remaining power supply, though the
system may throttle to avoid a power supply over-current condition.
2. Replace the power supply with higher rated power.

• 800b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully

Redundant for [RedundancySetElementName] has asserted. (Backup Memory)
This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded
or Fully Redundant to Non-redundant:Sufficient.

May also be shown as 800b030c2581ffff or 0x800b030c2581ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0806
User Response

1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the
failures.
2. Re-enable mirroring in the Setup utility.

432 Lenovo System x3650 M4 HD Installation and Service Guide

• 800b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has
asserted. (Power Resource)
This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient
Resources.

May also be shown as 800b05091301ffff or 0x800b05091301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Redundant Power Supply
SNMP Trap ID
9
CIM Information
Prefix: PLAT ID: 0810
User Response

1. Power load may be handled by remaining power supply. The system will attempt to throttle to
avoid a power supply over-current condition. But a system shutdown may happen anyway if
the power load is too great.
2. Reduce the total power consumption by removing newly added or unused options like drives or
adaptors.
3. Use the IBM Power Configurator utility to determine current system power
consumption. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
4. Replace the power supply with higher rated power.

• 800b050a-1e81ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName]

has asserted. (Fan Zone 1)
This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient
Resources.

May also be shown as 800b050a1e81ffff or 0x800b050a1e81ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 433

 Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0810
User Response

1. Make sure that the connectors on fan n are not damaged.

2. Make sure that the fan n connectors on the system board are not damaged.
3. Make sure that the fans are correctly installed.
4. Reseat the fans.
5. Replace the fans. (n = fan number)

• 800b050a-1e82ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName]

has asserted. (Fan Zone 2)
This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient
Resources.

May also be shown as 800b050a1e82ffff or 0x800b050a1e82ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0810
User Response

1. Make sure that the connectors on fan n are not damaged.

2. Make sure that the fan n connectors on the system board are not damaged.
3. Make sure that the fans are correctly installed.
4. Reseat the fans.
5. Replace the fans. (n = fan number)

434 Lenovo System x3650 M4 HD Installation and Service Guide

• 800b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has
asserted. (Backup Memory)
This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient
Resources.

May also be shown as 800b050c2581ffff or 0x800b050c2581ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0810
User Response

1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the
failures.
2. Re-enable mirroring in the Setup utility.

• 806f0007-0301ffff : [ProcessorElementName] has Failed with IERR. (CPU 1)

This message is for the use case when an implementation has detected a Processor Failed - IERR
Condition.

May also be shown as 806f00070301ffff or 0x806f00070301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042

Appendix A. Integrated management module II (IMM2) error messages 435

 User Response

1. Make sure that the latest level of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)

• 806f0007-0302ffff : [ProcessorElementName] has Failed with IERR. (CPU 2)

This message is for the use case when an implementation has detected a Processor Failed - IERR
Condition.

May also be shown as 806f00070302ffff or 0x806f00070302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042
User Response

1. Make sure that the latest level of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)

436 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f0008-0a01ffff : [PowerSupplyElementName] has been added to container
[PhysicalPackageElementName]. (Power Supply 1)
This message is for the use case when an implementation has detected a Power Supply has been added.

May also be shown as 806f00080a01ffff or 0x806f00080a01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.

• 806f0008-0a02ffff : [PowerSupplyElementName] has been added to container

[PhysicalPackageElementName]. (Power Supply 2)
This message is for the use case when an implementation has detected a Power Supply has been added.

May also be shown as 806f00080a02ffff or 0x806f00080a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 437

• 806f0009-1301ffff : [PowerSupplyElementName] has been turned off. (Host Power)
This message is for the use case when an implementation has detected a Power Unit that has been
Disabled.

May also be shown as 806f00091301ffff or 0x806f00091301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power Off
SNMP Trap ID
23
CIM Information
Prefix: PLAT ID: 0106
User Response
No action; information only.

• 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0400ffff or 0x806f000d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0401ffff : The Drive [StorageVolumeElementName] has been added. (Drive 1)

438 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0401ffff or 0x806f000d0401ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0402ffff : The Drive [StorageVolumeElementName] has been added. (Drive 2)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0402ffff or 0x806f000d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0403ffff : The Drive [StorageVolumeElementName] has been added. (Drive 3)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0403ffff or 0x806f000d0403ffff

Appendix A. Integrated management module II (IMM2) error messages 439

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0404ffff : The Drive [StorageVolumeElementName] has been added. (Drive 4)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0404ffff or 0x806f000d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0405ffff : The Drive [StorageVolumeElementName] has been added. (Drive 5)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0405ffff or 0x806f000d0405ffff

Severity

440 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0406ffff : The Drive [StorageVolumeElementName] has been added. (Drive 6)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0406ffff or 0x806f000d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0407ffff : The Drive [StorageVolumeElementName] has been added. (Drive 7)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0407ffff or 0x806f000d0407ffff

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 441

 No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0408ffff : The Drive [StorageVolumeElementName] has been added. (Drive 8)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0408ffff or 0x806f000d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0409ffff : The Drive [StorageVolumeElementName] has been added. (Drive 9)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0409ffff or 0x806f000d0409ffff

Severity
Info
Serviceable
No
Automatically notify support

442 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-040affff : The Drive [StorageVolumeElementName] has been added. (Drive 10)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d040affff or 0x806f000d040affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-040bffff : The Drive [StorageVolumeElementName] has been added. (Drive 11)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d040bffff or 0x806f000d040bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 443

 Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-040cffff : The Drive [StorageVolumeElementName] has been added. (Drive 12)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d040cffff or 0x806f000d040cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-040dffff : The Drive [StorageVolumeElementName] has been added. (Drive 13)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d040dffff or 0x806f000d040dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

444 Lenovo System x3650 M4 HD Installation and Service Guide

 5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-040effff : The Drive [StorageVolumeElementName] has been added. (Drive 14)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d040effff or 0x806f000d040effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-040fffff : The Drive [StorageVolumeElementName] has been added. (Drive 15)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d040fffff or 0x806f000d040fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 445

 Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0410ffff : The Drive [StorageVolumeElementName] has been added. (Drive 16)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0410ffff or 0x806f000d0410ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0411ffff : The Drive [StorageVolumeElementName] has been added. (Drive 17)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0411ffff or 0x806f000d0411ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response

446 Lenovo System x3650 M4 HD Installation and Service Guide

 No action; information only.

• 806f000d-0412ffff : The Drive [StorageVolumeElementName] has been added. (Drive 18)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0412ffff or 0x806f000d0412ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0413ffff : The Drive [StorageVolumeElementName] has been added. (Drive 19)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0413ffff or 0x806f000d0413ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 447

• 806f000d-0414ffff : The Drive [StorageVolumeElementName] has been added. (Drive 20)
This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0414ffff or 0x806f000d0414ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0415ffff : The Drive [StorageVolumeElementName] has been added. (Drive 21)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0415ffff or 0x806f000d0415ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0416ffff : The Drive [StorageVolumeElementName] has been added. (Drive 22)

448 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0416ffff or 0x806f000d0416ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0417ffff : The Drive [StorageVolumeElementName] has been added. (Drive 23)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0417ffff or 0x806f000d0417ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0418ffff : The Drive [StorageVolumeElementName] has been added. (Drive 24)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0418ffff or 0x806f000d0418ffff

Appendix A. Integrated management module II (IMM2) error messages 449

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-0419ffff : The Drive [StorageVolumeElementName] has been added. (Drive 25)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d0419ffff or 0x806f000d0419ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-041affff : The Drive [StorageVolumeElementName] has been added. (Drive 26)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d041affff or 0x806f000d041affff

Severity

450 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-041bffff : The Drive [StorageVolumeElementName] has been added. (Drive 27)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d041bffff or 0x806f000d041bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-041cffff : The Drive [StorageVolumeElementName] has been added. (Drive 28)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d041cffff or 0x806f000d041cffff

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 451

 No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-041dffff : The Drive [StorageVolumeElementName] has been added. (Drive 29)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d041dffff or 0x806f000d041dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-041effff : The Drive [StorageVolumeElementName] has been added. (Drive 30)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d041effff or 0x806f000d041effff

Severity
Info
Serviceable
No
Automatically notify support

452 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000d-041fffff : The Drive [StorageVolumeElementName] has been added. (Drive 31)

This message is for the use case when an implementation has detected a Drive has been Added.

May also be shown as 806f000d041fffff or 0x806f000d041fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.

• 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in

the system. (ABR Status)
This message is for the use case when an implementation has detected that memory was detected in
the system.

May also be shown as 806f000f220101ff or 0x806f000f220101ff

Severity
Error
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 453

 Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0794
User Response

1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page: a. Restart the server. b. At the prompt,
press F3 to recover the firmware.
3. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem
goes away.
5. If the problem remains, (trained technician only) replace the system board.
Firmware Error : Sys Boot Status :

• 806f000f-220102ff : Subsystem [MemoryElementName] has insufficient memory for operation.

(ABR Status)
This message is for the use case when an implementation has detected that the usable Memory is
insufficient for operation.

May also be shown as 806f000f220102ff or 0x806f000f220102ff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0132
User Response

1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.

454 Lenovo System x3650 M4 HD Installation and Service Guide

 3. (Trained technician only) Replace the system board.
Firmware Error : Sys Boot Status :

• 806f000f-220103ff : The System [ComputerSystemElementName] encountered firmware error -

unrecoverable boot device failure. (ABR Status)
This message is for the use case when an implementation has detected that System Firmware Error
Unrecoverable boot device failure has occurred.

May also be shown as 806f000f220103ff or 0x806f000f220103ff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0770
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :

• 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard

failure. (ABR Status)
This message is for the use case when an implementation has detected that a fatal motherboard failure in
the system.

May also be shown as 806f000f220104ff or 0x806f000f220104ff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 455

 50
CIM Information
Prefix: PLAT ID: 0795
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Info Center for the appropriate user response. Firmware Error : Sys Boot Status :

• 806f000f-220107ff : The System [ComputerSystemElementName] encountered firmware error -

unrecoverable keyboard failure. (ABR Status)
This message is for the use case when an implementation has detected that System Firmware Error
Unrecoverable Keyboard failure has occurred.

May also be shown as 806f000f220107ff or 0x806f000f220107ff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0764
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :

• 806f000f-22010aff : The System [ComputerSystemElementName] encountered firmware error - no

video device detected. (ABR Status)
This message is for the use case when an implementation has detected that System Firmware Error No
video device detected has occurred.

May also be shown as 806f000f22010aff or 0x806f000f22010aff

Severity
Error
Serviceable
Yes
Automatically notify support

456 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0766
User Response
This is a UEFI detected event. The UEFI(POST) error for this event can be found in the logged IMM
message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of
the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :

• 806f000f-22010bff : Firmware BIOS (ROM) corruption was detected on system

[ComputerSystemElementName] during POST. (ABR Status)
Firmware BIOS (ROM) corruption was detected on the system during POST.

May also be shown as 806f000f22010bff or 0x806f000f22010bff

Severity
Info
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0850
User Response

1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page: a. Restart the server. b. At the prompt,
press F3 to recover the firmware.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem
goes away.
5. If the problem remains, (trained service technician) replace the system board. Firmware Error
: Sys Boot Status :

Appendix A. Integrated management module II (IMM2) error messages 457

• 806f000f-22010cff : CPU voltage mismatch detected on [ProcessorElementName]. (ABR Status)
This message is for the use case when an implementation has detected a CPU voltage mismatch with the
socket voltage.

May also be shown as 806f000f22010cff or 0x806f000f22010cff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0050
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Info Center for the appropriate user response. Firmware Error : Sys Boot Status :

• 806f000f-2201ffff : The System [ComputerSystemElementName] encountered a POST Error. (ABR

Status)
This message is for the use case when an implementation has detected a Post Error.

May also be shown as 806f000f2201ffff or 0x806f000f2201ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0184
User Response

458 Lenovo System x3650 M4 HD Installation and Service Guide

 This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :

• 806f0013-1701ffff : A diagnostic interrupt has occurred on system [ComputerSystemElementName].

(NMI State)
This message is for the use case when an implementation has detected a Front Panel NMI / Diagnostic
Interrupt.

May also be shown as 806f00131701ffff or 0x806f00131701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0222
User Response
If the NMI button has not been pressed, complete the following steps:
1. Make sure that the NMI button is not pressed.
2. Replace the operator information panel cable.
3. Replace the operator information panel.

• 806f0021-2201ffff : Fault in slot [PhysicalConnectorSystemElementName] on system

[ComputerSystemElementName]. (No Op ROM Space)
This message is for the use case when an implementation has detected a Fault in a slot.

May also be shown as 806f00212201ffff or 0x806f00212201ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other

Appendix A. Integrated management module II (IMM2) error messages 459

 SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response

1. Check the PCI LED.

2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.

• 806f0021-2582ffff : Fault in slot [PhysicalConnectorSystemElementName] on system

[ComputerSystemElementName]. (All PCI Error)
This message is for the use case when an implementation has detected a Fault in a slot.

May also be shown as 806f00212582ffff or 0x806f00212582ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response

1. Check the PCI LED.

2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove both adapters.
5. Replace the riser card.

460 Lenovo System x3650 M4 HD Installation and Service Guide

 6. (Trained service technicians only) Replace the system board.

• 806f0021-2c01ffff : Fault in slot [PhysicalConnectorSystemElementName] on system

[ComputerSystemElementName]. (Mezz Error)
This message is for the use case when an implementation has detected a Fault in a slot.

May also be shown as 806f00212c01ffff or 0x806f00212c01ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response

1. Check the PCI LED.

2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.

• 806f0021-3001ffff : Fault in slot [PhysicalConnectorSystemElementName] on system

[ComputerSystemElementName]. (PCI 1)
This message is for the use case when an implementation has detected a Fault in a slot.

May also be shown as 806f00213001ffff or 0x806f00213001ffff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 461

 Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response

1. Check the PCI LED.

2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board. PCI 2 : PCI 3 : PCI 4 : PCI 5 :
PCI 6 :

• 806f0023-2101ffff : Watchdog Timer expired for [WatchdogElementName]. (IPMI Watchdog)

This message is for the use case when an implementation has detected a Watchdog Timer Expired.

May also be shown as 806f00232101ffff or 0x806f00232101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0368
User Response
No action; information only.

• 806f0028-2101ffff : Sensor [SensorElementName] is unavailable or degraded on management

system [ComputerSystemElementName]. (TPM Cmd Failures)

462 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Sensor is Unavailable or
degraded.

May also be shown as 806f00282101ffff or 0x806f00282101ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0398
User Response

1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart
the server.
2. If the problem remains, (trained technician only) replace the system board.

• 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName].

(CPU 1)
This message is for the use case when an implementation has detected an Over-Temperature Condition
Detected for Processor.

May also be shown as 806f01070301ffff or 0x806f01070301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
User Response

Appendix A. Integrated management module II (IMM2) error messages 463

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)
4. Make sure that the heat sink for microprocessor n is installed correctly.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0107-0302ffff : An Over-Temperature Condition has been detected on [ProcessorElementName].

(CPU 2)
This message is for the use case when an implementation has detected an Over-Temperature Condition
Detected for Processor.

May also be shown as 806f01070302ffff or 0x806f01070302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)
4. Make sure that the heat sink for microprocessor n is installed correctly.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0108-0a01ffff : [PowerSupplyElementName] has Failed. (Power Supply 1)

This message is for the use case when an implementation has detected a Power Supply has failed.

May also be shown as 806f01080a01ffff or 0x806f01080a01ffff

464 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0086
User Response

1. Reseat power supply n.

2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n.
3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for
more information. (n = power supply number)

• 806f0108-0a02ffff : [PowerSupplyElementName] has Failed. (Power Supply 2)

This message is for the use case when an implementation has detected a Power Supply has failed.

May also be shown as 806f01080a02ffff or 0x806f01080a02ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0086
User Response

1. Reseat power supply n.

2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n.

Appendix A. Integrated management module II (IMM2) error messages 465

 3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for
more information. (n = power supply number)

• 806f0109-1301ffff : [PowerSupplyElementName] has been Power Cycled. (Host Power)

This message is for the use case when an implementation has detected a Power Unit that has been
power cycled.

May also be shown as 806f01091301ffff or 0x806f01091301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0108
User Response
No action; information only.

• 806f010c-2001ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2001ffff or 0x806f010c2001ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138

466 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2002ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2002ffff or 0x806f010c2002ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.

Appendix A. Integrated management module II (IMM2) error messages 467

 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2003ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2003ffff or 0x806f010c2003ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

468 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010c-2004ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2004ffff or 0x806f010c2004ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2005ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2005ffff or 0x806f010c2005ffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 469

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2006ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2006ffff or 0x806f010c2006ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

470 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2007ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2007ffff or 0x806f010c2007ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.

Appendix A. Integrated management module II (IMM2) error messages 471

 4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2008ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2008ffff or 0x806f010c2008ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

472 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010c-2009ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2009ffff or 0x806f010c2009ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-200affff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c200affff or 0x806f010c200affff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 473

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-200bffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c200bffff or 0x806f010c200bffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

474 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-200cffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c200cffff or 0x806f010c200cffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.

Appendix A. Integrated management module II (IMM2) error messages 475

 4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-200dffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c200dffff or 0x806f010c200dffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

476 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010c-200effff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c200effff or 0x806f010c200effff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-200fffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c200fffff or 0x806f010c200fffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 477

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2010ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2010ffff or 0x806f010c2010ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

478 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2011ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2011ffff or 0x806f010c2011ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.

Appendix A. Integrated management module II (IMM2) error messages 479

 4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2012ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2012ffff or 0x806f010c2012ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

480 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010c-2013ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2013ffff or 0x806f010c2013ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2014ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2014ffff or 0x806f010c2014ffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 481

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2015ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2015ffff or 0x806f010c2015ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

482 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2016ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2016ffff or 0x806f010c2016ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.

Appendix A. Integrated management module II (IMM2) error messages 483

 4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2017ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2017ffff or 0x806f010c2017ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

484 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010c-2018ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2018ffff or 0x806f010c2018ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010c-2581ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected a Memory uncorrectable error.

May also be shown as 806f010c2581ffff or 0x806f010c2581ffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 485

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs. Update firmware version to the latest level and
reconnect to server to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.

• 806f010d-0400ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 0)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0400ffff or 0x806f010d0400ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

486 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0401ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 1)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0401ffff or 0x806f010d0401ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0402ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 2)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0402ffff or 0x806f010d0402ffff

Appendix A. Integrated management module II (IMM2) error messages 487

 Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0403ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 3)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0403ffff or 0x806f010d0403ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane

488 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0404ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 4)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0404ffff or 0x806f010d0404ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0405ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 5)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0405ffff or 0x806f010d0405ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes

Appendix A. Integrated management module II (IMM2) error messages 489

 Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0406ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 6)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0406ffff or 0x806f010d0406ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

490 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010d-0407ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 7)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0407ffff or 0x806f010d0407ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0408ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 8)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0408ffff or 0x806f010d0408ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 491

 CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0409ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 9)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0409ffff or 0x806f010d0409ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-040affff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 10)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d040affff or 0x806f010d040affff

492 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-040bffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 11)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d040bffff or 0x806f010d040bffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

Appendix A. Integrated management module II (IMM2) error messages 493

 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-040cffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 12)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d040cffff or 0x806f010d040cffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-040dffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 13)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d040dffff or 0x806f010d040dffff

Severity
Error
Serviceable
Yes

494 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-040effff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 14)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d040effff or 0x806f010d040effff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

Appendix A. Integrated management module II (IMM2) error messages 495

• 806f010d-040fffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 15)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d040fffff or 0x806f010d040fffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0410ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 16)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0410ffff or 0x806f010d0410ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

496 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0411ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 17)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0411ffff or 0x806f010d0411ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0412ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 18)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0412ffff or 0x806f010d0412ffff

Appendix A. Integrated management module II (IMM2) error messages 497

 Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0413ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 19)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0413ffff or 0x806f010d0413ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

498 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0414ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 20)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0414ffff or 0x806f010d0414ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0415ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 21)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0415ffff or 0x806f010d0415ffff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 499

 Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0416ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 22)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0416ffff or 0x806f010d0416ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

500 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f010d-0417ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 23)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0417ffff or 0x806f010d0417ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0418ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 24)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0418ffff or 0x806f010d0418ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 501

 CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-0419ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 25)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d0419ffff or 0x806f010d0419ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-041affff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 26)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d041affff or 0x806f010d041affff

502 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-041bffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 27)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d041bffff or 0x806f010d041bffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

Appendix A. Integrated management module II (IMM2) error messages 503

 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-041cffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 28)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d041cffff or 0x806f010d041cffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-041dffff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 29)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d041dffff or 0x806f010d041dffff

Severity
Error
Serviceable
Yes

504 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010d-041effff : The Drive [StorageVolumeElementName] has been disabled due to a detected

fault. (Drive 30)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d041effff or 0x806f010d041effff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

Appendix A. Integrated management module II (IMM2) error messages 505

• 806f010d-041fffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 31)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.

May also be shown as 806f010d041fffff or 0x806f010d041fffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)

• 806f010f-2201ffff : The System [ComputerSystemElementName] encountered a firmware hang.

(Firmware Error)
This message is for the use case when an implementation has detected a System Firmware Hang.

May also be shown as 806f010f2201ffff or 0x806f010f2201ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Boot failure
SNMP Trap ID
25

506 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0186
User Response

1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
3. (Trained technician only) Replace the system board.

• 806f0113-0301ffff : A bus timeout has occurred on system [ComputerSystemElementName].

(CPU 1 PECI)
This message is for the use case when an implementation has detected a Bus Timeout.

May also be shown as 806f01130301ffff or 0x806f01130301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0224
User Response

1. Reseat the microprocessor, and then restart the server.

2. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0113-0302ffff : A bus timeout has occurred on system [ComputerSystemElementName].

(CPU 2 PECI)
This message is for the use case when an implementation has detected a Bus Timeout.

May also be shown as 806f01130302ffff or 0x806f01130302ffff

Severity
Error
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 507

 Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0224
User Response

1. Reseat the microprocessor, and then restart the server.

2. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f011b-0701ffff : The connector [PhysicalConnectorElementName] has encountered a

configuration error.
This message is for the use case when an implementation has detected an Interconnect Configuration
Error.

May also be shown as 806f011b0701ffff or 0x806f011b0701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0266
User Response
If the specified sensor is front USB connector, reset the front USB cable on the system board. If
the specified sensor is front video connector, reset the front video cable in the system board. If the
specified sensor is PwrPaddle cable, complete the following steps until problem is solved:
1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.

508 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f011b-2502ffff : The connector [PhysicalConnectorElementName] has encountered a
configuration error. (nvDIMM 02 Cable)
This message is for the use case when an implementation has detected an Interconnect Configuration
Error.

May also be shown as 806f011b2502ffff or 0x806f011b2502ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0266
User Response
If the specified sensor is front USB connector, reset the front USB cable on the system board. If
the specified sensor is front video connector, reset the front video cable in the system board. If the
specified sensor is PwrPaddle cable, complete the following steps until problem is solved:
1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.

• 806f011b-2505ffff : The connector [PhysicalConnectorElementName] has encountered a

configuration error. (nvDIMM 05 Cable)
This message is for the use case when an implementation has detected an Interconnect Configuration
Error.

May also be shown as 806f011b2505ffff or 0x806f011b2505ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other

Appendix A. Integrated management module II (IMM2) error messages 509

 SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0266
User Response
If the specified sensor is front USB connector, reset the front USB cable on the system board. If
the specified sensor is front video connector, reset the front video cable in the system board. If the
specified sensor is PwrPaddle cable, complete the following steps until problem is solved:
1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.

• 806f011b-2508ffff : The connector [PhysicalConnectorElementName] has encountered a

configuration error. (nvDIMM 08 Cable)
This message is for the use case when an implementation has detected an Interconnect Configuration
Error.

May also be shown as 806f011b2508ffff or 0x806f011b2508ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0266
User Response
If the specified sensor is front USB connector, reset the front USB cable on the system board. If
the specified sensor is front video connector, reset the front video cable in the system board. If the
specified sensor is PwrPaddle cable, complete the following steps until problem is solved:
1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.

• 806f011b-250bffff : The connector [PhysicalConnectorElementName] has encountered a

configuration error. (nvDIMM 11 Cable)

510 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected an Interconnect Configuration
Error.

May also be shown as 806f011b250bffff or 0x806f011b250bffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0266
User Response
If the specified sensor is front USB connector, reset the front USB cable on the system board. If
the specified sensor is front video connector, reset the front video cable in the system board. If the
specified sensor is PwrPaddle cable, complete the following steps until problem is solved:
1. Reseat the power paddle cable on the system board.
2. Replace the power paddle cable.
3. (Trained technician only) Replace the supercap n. (n = supercap number)
4. (Trained technician only) Replace the system board.

• 806f0123-2101ffff : Reboot of system [ComputerSystemElementName] initiated by

[WatchdogElementName]. (IPMI Watchdog)
This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred.

May also be shown as 806f01232101ffff or 0x806f01232101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information

Appendix A. Integrated management module II (IMM2) error messages 511

 Prefix: PLAT ID: 0370
User Response
No action; information only.

• 806f0125-0c01ffff : [ManagedElementName] detected as absent. (Front Panel)

This message is for the use case when an implementation has detected a Managed Element is Absent.

May also be shown as 806f01250c01ffff or 0x806f01250c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0392
User Response
No action; information only.

• 806f0125-1001ffff : [ManagedElementName] detected as absent. (PCI Riser 1)

This message is for the use case when an implementation has detected a Managed Element is Absent.

May also be shown as 806f01251001ffff or 0x806f01251001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0392
User Response

512 Lenovo System x3650 M4 HD Installation and Service Guide

 No action; information only.

• 806f0125-1002ffff : [ManagedElementName] detected as absent. (PCI Riser 2)

This message is for the use case when an implementation has detected a Managed Element is Absent.

May also be shown as 806f01251002ffff or 0x806f01251002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0392
User Response
No action; information only.

• 806f0125-2c01ffff : [ManagedElementName] detected as absent. (Mezz Card)

This message is for the use case when an implementation has detected a Managed Element is Absent.

May also be shown as 806f01252c01ffff or 0x806f01252c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0392
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 513

• 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1)
This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST
condition.

May also be shown as 806f02070301ffff or 0x806f02070301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response

1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)

• 806f0207-0302ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 2)

This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST
condition.

May also be shown as 806f02070302ffff or 0x806f02070302ffff

Severity
Error
Serviceable
Yes
Automatically notify support

514 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response

1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)

• 806f0207-2584ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (All CPUs)

This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST
condition.

May also be shown as 806f02072584ffff or 0x806f02072584ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response

1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.

Appendix A. Integrated management module II (IMM2) error messages 515

 2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)

• 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 0)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0400ffff or 0x806f020d0400ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0401ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 1)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0401ffff or 0x806f020d0401ffff

Severity
Warning

516 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0402ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 2)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0402ffff or 0x806f020d0402ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.

Appendix A. Integrated management module II (IMM2) error messages 517

 3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0403ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 3)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0403ffff or 0x806f020d0403ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0404ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 4)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0404ffff or 0x806f020d0404ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes

518 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0405ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 5)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0405ffff or 0x806f020d0405ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

Appendix A. Integrated management module II (IMM2) error messages 519

• 806f020d-0406ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 6)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0406ffff or 0x806f020d0406ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0407ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 7)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0407ffff or 0x806f020d0407ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27

520 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0408ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 8)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0408ffff or 0x806f020d0408ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0409ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 9)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0409ffff or 0x806f020d0409ffff

Appendix A. Integrated management module II (IMM2) error messages 521

 Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-040affff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 10)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d040affff or 0x806f020d040affff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

522 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-040bffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 11)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d040bffff or 0x806f020d040bffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-040cffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 12)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d040cffff or 0x806f020d040cffff

Severity
Warning
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 523

 Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-040dffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 13)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d040dffff or 0x806f020d040dffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

524 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f020d-040effff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 14)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d040effff or 0x806f020d040effff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-040fffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 15)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d040fffff or 0x806f020d040fffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27

Appendix A. Integrated management module II (IMM2) error messages 525

 CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0410ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 16)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0410ffff or 0x806f020d0410ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0411ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 17)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0411ffff or 0x806f020d0411ffff

526 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0412ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 18)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0412ffff or 0x806f020d0412ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

Appendix A. Integrated management module II (IMM2) error messages 527

 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0413ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 19)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0413ffff or 0x806f020d0413ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0414ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 20)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0414ffff or 0x806f020d0414ffff

Severity
Warning
Serviceable
Yes

528 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0415ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 21)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0415ffff or 0x806f020d0415ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

Appendix A. Integrated management module II (IMM2) error messages 529

• 806f020d-0416ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 22)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0416ffff or 0x806f020d0416ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0417ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 23)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0417ffff or 0x806f020d0417ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27

530 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0418ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 24)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0418ffff or 0x806f020d0418ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-0419ffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 25)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d0419ffff or 0x806f020d0419ffff

Appendix A. Integrated management module II (IMM2) error messages 531

 Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-041affff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 26)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d041affff or 0x806f020d041affff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

532 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-041bffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 27)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d041bffff or 0x806f020d041bffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-041cffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 28)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d041cffff or 0x806f020d041cffff

Severity
Warning
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 533

 Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-041dffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 29)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d041dffff or 0x806f020d041dffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

534 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f020d-041effff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 30)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d041effff or 0x806f020d041effff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f020d-041fffff : Failure Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 31)
This message is for the use case when an implementation has detected an Array Failure is Predicted.

May also be shown as 806f020d041fffff or 0x806f020d041fffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27

Appendix A. Integrated management module II (IMM2) error messages 535

 CIM Information
Prefix: PLAT ID: 0168
User Response

1. Run the hard disk drive diagnostic test on drive n.

2. Reseat the following components: a. Hard disk drive b. Cable from the system board to the
backplane.
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk
drive backplane. (n = hard disk drive number)

• 806f0223-2101ffff : Powering off system [ComputerSystemElementName] initiated by

[WatchdogElementName]. (IPMI Watchdog)
This message is for the use case when an implementation has detected a Poweroff by Watchdog has
occurred.

May also be shown as 806f02232101ffff or 0x806f02232101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0372
User Response
No action; information only.

• 806f0308-0a01ffff : [PowerSupplyElementName] has lost input. (Power Supply 1)

This message is for the use case when an implementation has detected a Power Supply that has input
that has been lost.

May also be shown as 806f03080a01ffff or 0x806f03080a01ffff

Severity
Info
Serviceable
No

536 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0100
User Response

1. Reconnect the power cords.

2. Check power supply n LED.
3. See Power-supply LEDs for more information. (n = power supply number)

• 806f0308-0a02ffff : [PowerSupplyElementName] has lost input. (Power Supply 2)

This message is for the use case when an implementation has detected a Power Supply that has input
that has been lost.

May also be shown as 806f03080a02ffff or 0x806f03080a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0100
User Response

1. Reconnect the power cords.

2. Check power supply n LED.
3. See Power-supply LEDs for more information. (n = power supply number)

• 806f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2001ffff or 0x806f030c2001ffff

Appendix A. Integrated management module II (IMM2) error messages 537

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2002ffff or 0x806f030c2002ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory

538 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2003ffff or 0x806f030c2003ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.

Appendix A. Integrated management module II (IMM2) error messages 539

 3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2004ffff or 0x806f030c2004ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

540 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2005ffff or 0x806f030c2005ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2006ffff or 0x806f030c2006ffff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 541

 Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2007ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2007ffff or 0x806f030c2007ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response

542 Lenovo System x3650 M4 HD Installation and Service Guide

 Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2008ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2008ffff or 0x806f030c2008ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.

Appendix A. Integrated management module II (IMM2) error messages 543

 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2009ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2009ffff or 0x806f030c2009ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c200affff or 0x806f030c200affff

544 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-200bffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c200bffff or 0x806f030c200bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory

Appendix A. Integrated management module II (IMM2) error messages 545

 SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-200cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c200cffff or 0x806f030c200cffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.

546 Lenovo System x3650 M4 HD Installation and Service Guide

 3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-200dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c200dffff or 0x806f030c200dffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

Appendix A. Integrated management module II (IMM2) error messages 547

• 806f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c200effff or 0x806f030c200effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-200fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c200fffff or 0x806f030c200fffff

Severity
Error
Serviceable
Yes

548 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2010ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2010ffff or 0x806f030c2010ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response

Appendix A. Integrated management module II (IMM2) error messages 549

 Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2011ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2011ffff or 0x806f030c2011ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.

550 Lenovo System x3650 M4 HD Installation and Service Guide

 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2012ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2012ffff or 0x806f030c2012ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2013ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2013ffff or 0x806f030c2013ffff

Appendix A. Integrated management module II (IMM2) error messages 551

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2014ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2014ffff or 0x806f030c2014ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory

552 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2015ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2015ffff or 0x806f030c2015ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.

Appendix A. Integrated management module II (IMM2) error messages 553

 3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2016ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2016ffff or 0x806f030c2016ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

554 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f030c-2017ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2017ffff or 0x806f030c2017ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f030c-2018ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected a Memory Scrub failure.

May also be shown as 806f030c2018ffff or 0x806f030c2018ffff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 555

 Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f0313-1701ffff : A software NMI has occurred on system [ComputerSystemElementName].

(NMI State)
This message is for the use case when an implementation has detected a Software NMI.

May also be shown as 806f03131701ffff or 0x806f03131701ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0228
User Response

556 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Check the device driver.
2. Reinstall the device driver.
3. Update all device drivers to the latest level.
4. Update the firmware (UEFI and IMM).

• 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog

[WatchdogElementName]. (IPMI Watchdog)
This message is for the use case when an implementation has detected a Power Cycle by Watchdog
occurred.

May also be shown as 806f03232101ffff or 0x806f03232101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0374
User Response
No action; information only.

• 806f040c-2001ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2001ffff or 0x806f040c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 557

 CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2002ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2002ffff or 0x806f040c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2003ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 3)

558 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2003ffff or 0x806f040c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2004ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2004ffff or 0x806f040c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information

Appendix A. Integrated management module II (IMM2) error messages 559

 Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2005ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2005ffff or 0x806f040c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2006ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected that Memory has been Disabled.

560 Lenovo System x3650 M4 HD Installation and Service Guide

 May also be shown as 806f040c2006ffff or 0x806f040c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2007ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2007ffff or 0x806f040c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131

Appendix A. Integrated management module II (IMM2) error messages 561

 User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2008ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2008ffff or 0x806f040c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2009ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2009ffff or 0x806f040c2009ffff

562 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-200affff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c200affff or 0x806f040c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

Appendix A. Integrated management module II (IMM2) error messages 563

 1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-200bffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c200bffff or 0x806f040c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-200cffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c200cffff or 0x806f040c200cffff

Severity

564 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-200dffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c200dffff or 0x806f040c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

Appendix A. Integrated management module II (IMM2) error messages 565

 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-200effff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c200effff or 0x806f040c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-200fffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c200fffff or 0x806f040c200fffff

Severity
Info

566 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2010ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2010ffff or 0x806f040c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.

Appendix A. Integrated management module II (IMM2) error messages 567

 4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2011ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2011ffff or 0x806f040c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2012ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2012ffff or 0x806f040c2012ffff

Severity
Info
Serviceable
No
Automatically notify support

568 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2013ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2013ffff or 0x806f040c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

Appendix A. Integrated management module II (IMM2) error messages 569

• 806f040c-2014ffff : [PhysicalMemoryElementName] Disabled on Subsystem
[MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2014ffff or 0x806f040c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2015ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2015ffff or 0x806f040c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other

570 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2016ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2016ffff or 0x806f040c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

Appendix A. Integrated management module II (IMM2) error messages 571

• 806f040c-2017ffff : [PhysicalMemoryElementName] Disabled on Subsystem
[MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2017ffff or 0x806f040c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2018ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2018ffff or 0x806f040c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

572 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f040c-2581ffff : [PhysicalMemoryElementName] Disabled on Subsystem

[MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected that Memory has been Disabled.

May also be shown as 806f040c2581ffff or 0x806f040c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response

1. Make sure the DIMM is installed correctly.

2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Install the DIMM to another slot and restart the server.
4. Check the IBM support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).

• 806f0413-2582ffff : A PCI PERR has occurred on system [ComputerSystemElementName]. (PCIs)

This message is for the use case when an implementation has detected a PCI PERR.

Appendix A. Integrated management module II (IMM2) error messages 573

 May also be shown as 806f04132582ffff or 0x806f04132582ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response

1. Check the PCI LED.

2. Reseat the affected adapters and riser cards.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Remove both adapters.
5. Replace the PCIe adapters.
6. Replace the riser card.

• 806f0507-0301ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 1)

This message is for the use case when an implementation has detected a Processor Configuration
Mismatch has occurred.

May also be shown as 806f05070301ffff or 0x806f05070301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40

574 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0062
User Response

1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
3. Make sure that the installed microprocessors are compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0507-0302ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 2)

This message is for the use case when an implementation has detected a Processor Configuration
Mismatch has occurred.

May also be shown as 806f05070302ffff or 0x806f05070302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response

1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
3. Make sure that the installed microprocessors are compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0507-2584ffff : [ProcessorElementName] has a Configuration Mismatch. (All CPUs)

Appendix A. Integrated management module II (IMM2) error messages 575

 This message is for the use case when an implementation has detected a Processor Configuration
Mismatch has occurred.

May also be shown as 806f05072584ffff or 0x806f05072584ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response

1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
3. Make sure that the installed microprocessors are compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f050c-2001ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2001ffff or 0x806f050c2001ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID

576 Lenovo System x3650 M4 HD Installation and Service Guide

 43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2002ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2002ffff or 0x806f050c2002ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.

Appendix A. Integrated management module II (IMM2) error messages 577

 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2003ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2003ffff or 0x806f050c2003ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2004ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

578 Lenovo System x3650 M4 HD Installation and Service Guide

 May also be shown as 806f050c2004ffff or 0x806f050c2004ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2005ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2005ffff or 0x806f050c2005ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory

Appendix A. Integrated management module II (IMM2) error messages 579

 SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2006ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2006ffff or 0x806f050c2006ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.

580 Lenovo System x3650 M4 HD Installation and Service Guide

 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2007ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2007ffff or 0x806f050c2007ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2008ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

Appendix A. Integrated management module II (IMM2) error messages 581

 May also be shown as 806f050c2008ffff or 0x806f050c2008ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2009ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2009ffff or 0x806f050c2009ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory

582 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-200affff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c200affff or 0x806f050c200affff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.

Appendix A. Integrated management module II (IMM2) error messages 583

 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-200bffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c200bffff or 0x806f050c200bffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-200cffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

584 Lenovo System x3650 M4 HD Installation and Service Guide

 May also be shown as 806f050c200cffff or 0x806f050c200cffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-200dffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c200dffff or 0x806f050c200dffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory

Appendix A. Integrated management module II (IMM2) error messages 585

 SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-200effff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c200effff or 0x806f050c200effff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.

586 Lenovo System x3650 M4 HD Installation and Service Guide

 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-200fffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c200fffff or 0x806f050c200fffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2010ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

Appendix A. Integrated management module II (IMM2) error messages 587

 May also be shown as 806f050c2010ffff or 0x806f050c2010ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2011ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2011ffff or 0x806f050c2011ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory

588 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2012ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2012ffff or 0x806f050c2012ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.

Appendix A. Integrated management module II (IMM2) error messages 589

 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2013ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2013ffff or 0x806f050c2013ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2014ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

590 Lenovo System x3650 M4 HD Installation and Service Guide

 May also be shown as 806f050c2014ffff or 0x806f050c2014ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2015ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2015ffff or 0x806f050c2015ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory

Appendix A. Integrated management module II (IMM2) error messages 591

 SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2016ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2016ffff or 0x806f050c2016ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.

592 Lenovo System x3650 M4 HD Installation and Service Guide

 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2017ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2017ffff or 0x806f050c2017ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2018ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

Appendix A. Integrated management module II (IMM2) error messages 593

 May also be shown as 806f050c2018ffff or 0x806f050c2018ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.

• 806f050c-2581ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.

May also be shown as 806f050c2581ffff or 0x806f050c2581ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory

594 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response

1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Replace the affected microprocessor. One of the DIMMs :

• 806f050d-0400ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 0)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0400ffff or 0x806f050d0400ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

Appendix A. Integrated management module II (IMM2) error messages 595

• 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1)
This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0401ffff or 0x806f050d0401ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0402ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 2)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0402ffff or 0x806f050d0402ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

596 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0403ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 3)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0403ffff or 0x806f050d0403ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0404ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 4)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0404ffff or 0x806f050d0404ffff

Appendix A. Integrated management module II (IMM2) error messages 597

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0405ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 5)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0405ffff or 0x806f050d0405ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.

598 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0406ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 6)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0406ffff or 0x806f050d0406ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0407ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 7)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0407ffff or 0x806f050d0407ffff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 599

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0408ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 8)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0408ffff or 0x806f050d0408ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

600 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f050d-0409ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 9)
This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0409ffff or 0x806f050d0409ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-040affff : Array [ComputerSystemElementName] is in critical condition. (Drive 10)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d040affff or 0x806f050d040affff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 601

 CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-040bffff : Array [ComputerSystemElementName] is in critical condition. (Drive 11)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d040bffff or 0x806f050d040bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-040cffff : Array [ComputerSystemElementName] is in critical condition. (Drive 12)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d040cffff or 0x806f050d040cffff

602 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-040dffff : Array [ComputerSystemElementName] is in critical condition. (Drive 13)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d040dffff or 0x806f050d040dffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.

Appendix A. Integrated management module II (IMM2) error messages 603

 2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-040effff : Array [ComputerSystemElementName] is in critical condition. (Drive 14)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d040effff or 0x806f050d040effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-040fffff : Array [ComputerSystemElementName] is in critical condition. (Drive 15)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d040fffff or 0x806f050d040fffff

Severity
Error
Serviceable
Yes

604 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0410ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 16)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0410ffff or 0x806f050d0410ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

Appendix A. Integrated management module II (IMM2) error messages 605

• 806f050d-0411ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 17)
This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0411ffff or 0x806f050d0411ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0412ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 18)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0412ffff or 0x806f050d0412ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

606 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0413ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 19)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0413ffff or 0x806f050d0413ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0414ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 20)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0414ffff or 0x806f050d0414ffff

Appendix A. Integrated management module II (IMM2) error messages 607

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0415ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 21)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0415ffff or 0x806f050d0415ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.

608 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0416ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 22)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0416ffff or 0x806f050d0416ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0417ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 23)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0417ffff or 0x806f050d0417ffff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 609

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-0418ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 24)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0418ffff or 0x806f050d0418ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

610 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f050d-0419ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 25)
This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d0419ffff or 0x806f050d0419ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-041affff : Array [ComputerSystemElementName] is in critical condition. (Drive 26)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d041affff or 0x806f050d041affff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 611

 CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-041bffff : Array [ComputerSystemElementName] is in critical condition. (Drive 27)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d041bffff or 0x806f050d041bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-041cffff : Array [ComputerSystemElementName] is in critical condition. (Drive 28)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d041cffff or 0x806f050d041cffff

612 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-041dffff : Array [ComputerSystemElementName] is in critical condition. (Drive 29)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d041dffff or 0x806f050d041dffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.

Appendix A. Integrated management module II (IMM2) error messages 613

 2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-041effff : Array [ComputerSystemElementName] is in critical condition. (Drive 30)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d041effff or 0x806f050d041effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f050d-041fffff : Array [ComputerSystemElementName] is in critical condition. (Drive 31)

This message is for the use case when an implementation has detected that an Array is Critical.

May also be shown as 806f050d041fffff or 0x806f050d041fffff

Severity
Error
Serviceable
Yes

614 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.

• 806f0513-2582ffff : A PCI SERR has occurred on system [ComputerSystemElementName]. (PCIs)

This message is for the use case when an implementation has detected a PCI SERR.

May also be shown as 806f05132582ffff or 0x806f05132582ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response

1. Check the PCI LED.

2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.

Appendix A. Integrated management module II (IMM2) error messages 615

 4. Make sure that the adapter is supported. For a list of supported optional devices, see
http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.
5. Remove both adapters.
6. Replace the PCIe adapters.
7. Replace the riser card.

• 806f052b-2101ffff : Invalid or Unsupported firmware or software was detected on system

[ComputerSystemElementName]. (IMM2 FW Failover)
This message is for the use case when an implementation has detected an Invalid/Unsupported
Firmware/Software Version.

May also be shown as 806f052b2101ffff or 0x806f052b2101ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0446
User Response

1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem
goes away.
5. If the problem remains, (trained service technician) replace the system board.

• 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]

has asserted. (CPU 1)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.

May also be shown as 806f06070301ffff or 0x806f06070301ffff

616 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.

• 806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]

has asserted. (CPU 2)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.

May also be shown as 806f06070302ffff or 0x806f06070302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.

Appendix A. Integrated management module II (IMM2) error messages 617

• 806f0607-2584ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has asserted. (All CPUs)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.

May also be shown as 806f06072584ffff or 0x806f06072584ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor. One of the CPUs :

• 806f0608-1301ffff : [PowerSupplyElementName] has a Configuration Mismatch. (PS Configuration)

This message is for the use case when an implementation has detected a Power Supply with a
Configuration Error.

May also be shown as 806f06081301ffff or 0x806f06081301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information

618 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0104
User Response

1. Make sure that the power supplies installed are with the same rating or wattage.
2. Reinstall the power supplies with the same rating or wattage.

• 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0400ffff or 0x806f060d0400ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0401ffff : Array [ComputerSystemElementName] has failed. (Drive 1)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0401ffff or 0x806f060d0401ffff

Severity
Error
Serviceable
Yes
Automatically notify support

Appendix A. Integrated management module II (IMM2) error messages 619

 Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0402ffff : Array [ComputerSystemElementName] has failed. (Drive 2)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0402ffff or 0x806f060d0402ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0403ffff : Array [ComputerSystemElementName] has failed. (Drive 3)

620 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0403ffff or 0x806f060d0403ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0404ffff : Array [ComputerSystemElementName] has failed. (Drive 4)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0404ffff or 0x806f060d0404ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

Appendix A. Integrated management module II (IMM2) error messages 621

 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0405ffff : Array [ComputerSystemElementName] has failed. (Drive 5)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0405ffff or 0x806f060d0405ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0406ffff : Array [ComputerSystemElementName] has failed. (Drive 6)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0406ffff or 0x806f060d0406ffff

Severity
Error
Serviceable
Yes

622 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0407ffff : Array [ComputerSystemElementName] has failed. (Drive 7)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0407ffff or 0x806f060d0407ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

Appendix A. Integrated management module II (IMM2) error messages 623

• 806f060d-0408ffff : Array [ComputerSystemElementName] has failed. (Drive 8)
This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0408ffff or 0x806f060d0408ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0409ffff : Array [ComputerSystemElementName] has failed. (Drive 9)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0409ffff or 0x806f060d0409ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176

624 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-040affff : Array [ComputerSystemElementName] has failed. (Drive 10)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d040affff or 0x806f060d040affff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-040bffff : Array [ComputerSystemElementName] has failed. (Drive 11)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d040bffff or 0x806f060d040bffff

Severity
Error
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 625

 Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-040cffff : Array [ComputerSystemElementName] has failed. (Drive 12)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d040cffff or 0x806f060d040cffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

626 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f060d-040dffff : Array [ComputerSystemElementName] has failed. (Drive 13)
This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d040dffff or 0x806f060d040dffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-040effff : Array [ComputerSystemElementName] has failed. (Drive 14)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d040effff or 0x806f060d040effff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 627

 Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-040fffff : Array [ComputerSystemElementName] has failed. (Drive 15)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d040fffff or 0x806f060d040fffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0410ffff : Array [ComputerSystemElementName] has failed. (Drive 16)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0410ffff or 0x806f060d0410ffff

Severity
Error

628 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0411ffff : Array [ComputerSystemElementName] has failed. (Drive 17)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0411ffff or 0x806f060d0411ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

Appendix A. Integrated management module II (IMM2) error messages 629

• 806f060d-0412ffff : Array [ComputerSystemElementName] has failed. (Drive 18)
This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0412ffff or 0x806f060d0412ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0413ffff : Array [ComputerSystemElementName] has failed. (Drive 19)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0413ffff or 0x806f060d0413ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

630 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0414ffff : Array [ComputerSystemElementName] has failed. (Drive 20)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0414ffff or 0x806f060d0414ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0415ffff : Array [ComputerSystemElementName] has failed. (Drive 21)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0415ffff or 0x806f060d0415ffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 631

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0416ffff : Array [ComputerSystemElementName] has failed. (Drive 22)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0416ffff or 0x806f060d0416ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

632 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f060d-0417ffff : Array [ComputerSystemElementName] has failed. (Drive 23)
This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0417ffff or 0x806f060d0417ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0418ffff : Array [ComputerSystemElementName] has failed. (Drive 24)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0418ffff or 0x806f060d0418ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 633

 Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-0419ffff : Array [ComputerSystemElementName] has failed. (Drive 25)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d0419ffff or 0x806f060d0419ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-041affff : Array [ComputerSystemElementName] has failed. (Drive 26)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d041affff or 0x806f060d041affff

Severity
Error

634 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-041bffff : Array [ComputerSystemElementName] has failed. (Drive 27)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d041bffff or 0x806f060d041bffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

Appendix A. Integrated management module II (IMM2) error messages 635

• 806f060d-041cffff : Array [ComputerSystemElementName] has failed. (Drive 28)
This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d041cffff or 0x806f060d041cffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-041dffff : Array [ComputerSystemElementName] has failed. (Drive 29)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d041dffff or 0x806f060d041dffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

636 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-041effff : Array [ComputerSystemElementName] has failed. (Drive 30)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d041effff or 0x806f060d041effff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f060d-041fffff : Array [ComputerSystemElementName] has failed. (Drive 31)

This message is for the use case when an implementation has detected that an Array Failed.

May also be shown as 806f060d041fffff or 0x806f060d041fffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 637

 Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response

1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.

• 806f070c-2001ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2001ffff or 0x806f070c2001ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 2)

638 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2002ffff or 0x806f070c2002ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2003ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2003ffff or 0x806f070c2003ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

Appendix A. Integrated management module II (IMM2) error messages 639

• 806f070c-2004ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2004ffff or 0x806f070c2004ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2005ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2005ffff or 0x806f070c2005ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response

640 Lenovo System x3650 M4 HD Installation and Service Guide

 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2006ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2006ffff or 0x806f070c2006ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2007ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2007ffff or 0x806f070c2007ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41

Appendix A. Integrated management module II (IMM2) error messages 641

 CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2008ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2008ffff or 0x806f070c2008ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2009ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2009ffff or 0x806f070c2009ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory

642 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-200affff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c200affff or 0x806f070c200affff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-200bffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c200bffff or 0x806f070c200bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 643

 Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-200cffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c200cffff or 0x806f070c200cffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-200dffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c200dffff or 0x806f070c200dffff

Severity
Error
Serviceable
Yes

644 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-200effff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c200effff or 0x806f070c200effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-200fffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c200fffff or 0x806f070c200fffff

Severity
Error

Appendix A. Integrated management module II (IMM2) error messages 645

 Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2010ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2010ffff or 0x806f070c2010ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2011ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2011ffff or 0x806f070c2011ffff

646 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2012ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2012ffff or 0x806f070c2012ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2013ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

Appendix A. Integrated management module II (IMM2) error messages 647

 May also be shown as 806f070c2013ffff or 0x806f070c2013ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2014ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2014ffff or 0x806f070c2014ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2015ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 21)

648 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2015ffff or 0x806f070c2015ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2016ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2016ffff or 0x806f070c2016ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

Appendix A. Integrated management module II (IMM2) error messages 649

• 806f070c-2017ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2017ffff or 0x806f070c2017ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2018ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2018ffff or 0x806f070c2018ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response

650 Lenovo System x3650 M4 HD Installation and Service Guide

 Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.

• 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.

May also be shown as 806f070c2581ffff or 0x806f070c2581ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology. One of the DIMMs :

• 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 0)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0400ffff or 0x806f070d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 651

 CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0401ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 1)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0401ffff or 0x806f070d0401ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0402ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 2)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0402ffff or 0x806f070d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

652 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 3)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0403ffff or 0x806f070d0403ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0404ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 4)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0404ffff or 0x806f070d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other

Appendix A. Integrated management module II (IMM2) error messages 653

 SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 5)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0405ffff or 0x806f070d0405ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 6)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0406ffff or 0x806f070d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

654 Lenovo System x3650 M4 HD Installation and Service Guide

 System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 7)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0407ffff or 0x806f070d0407ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0408ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 8)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0408ffff or 0x806f070d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 655

 Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0409ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 9)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0409ffff or 0x806f070d0409ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-040affff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 10)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d040affff or 0x806f070d040affff

Severity
Info
Serviceable
No
Automatically notify support

656 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 11)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d040bffff or 0x806f070d040bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-040cffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 12)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d040cffff or 0x806f070d040cffff

Severity
Info
Serviceable
No

Appendix A. Integrated management module II (IMM2) error messages 657

 Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-040dffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 13)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d040dffff or 0x806f070d040dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-040effff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 14)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d040effff or 0x806f070d040effff

Severity
Info
Serviceable

658 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 15)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d040fffff or 0x806f070d040fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0410ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 16)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0410ffff or 0x806f070d0410ffff

Severity
Info

Appendix A. Integrated management module II (IMM2) error messages 659

 Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0411ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 17)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0411ffff or 0x806f070d0411ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0412ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 18)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0412ffff or 0x806f070d0412ffff

Severity

660 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0413ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 19)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0413ffff or 0x806f070d0413ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0414ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 20)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0414ffff or 0x806f070d0414ffff

Appendix A. Integrated management module II (IMM2) error messages 661

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0415ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 21)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0415ffff or 0x806f070d0415ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0416ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 22)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0416ffff or 0x806f070d0416ffff

662 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0417ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 23)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0417ffff or 0x806f070d0417ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0418ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 24)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0418ffff or 0x806f070d0418ffff

Appendix A. Integrated management module II (IMM2) error messages 663

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-0419ffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 25)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d0419ffff or 0x806f070d0419ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-041affff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 26)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d041affff or 0x806f070d041affff

664 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-041bffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 27)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d041bffff or 0x806f070d041bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-041cffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 28)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d041cffff or 0x806f070d041cffff

Appendix A. Integrated management module II (IMM2) error messages 665

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-041dffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 29)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d041dffff or 0x806f070d041dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-041effff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 30)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d041effff or 0x806f070d041effff

666 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f070d-041fffff : Rebuild in progress for Array in system [ComputerSystemElementName].

(Drive 31)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.

May also be shown as 806f070d041fffff or 0x806f070d041fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.

• 806f072b-2201ffff : A successful software or firmware change was detected on system

[ComputerSystemElementName]. (Bkup Auto Update)
This message is for the use case when an implementation has detected a Successful Software or
Firmware Change.

May also be shown as 806f072b2201ffff or 0x806f072b2201ffff

Appendix A. Integrated management module II (IMM2) error messages 667

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0450
User Response
No action; information only. ROM Recovery :

• 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1)

This message is for the use case when an implementation has detected a Processor has been Disabled.

May also be shown as 806f08070301ffff or 0x806f08070301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0061
User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.

• 806f0807-0302ffff : [ProcessorElementName] has been Disabled. (CPU 2)

This message is for the use case when an implementation has detected a Processor has been Disabled.

May also be shown as 806f08070302ffff or 0x806f08070302ffff

668 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0061
User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.

• 806f0807-2584ffff : [ProcessorElementName] has been Disabled. (All CPUs)

This message is for the use case when an implementation has detected a Processor has been Disabled.

May also be shown as 806f08072584ffff or 0x806f08072584ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0061
User Response

1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).

Appendix A. Integrated management module II (IMM2) error messages 669

 3. (Trained technician only) Replace the incompatible microprocessor.

• 806f0813-2581ffff : A Uncorrectable Bus Error has occurred on system

[ComputerSystemElementName]. (DIMMs)
This message is for the use case when an implementation has detected a Bus Uncorrectable Error.

May also be shown as 806f08132581ffff or 0x806f08132581ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response

1. Check the system-event log.

2. Check the DIMM error LEDs.
3. Remove the failing DIMM from the system board.
4. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
5. Make sure that the installed DIMMs are supported and configured correctly.
6. (Trained technician only) Replace the system board.

• 806f0813-2582ffff : A Uncorrectable Bus Error has occurred on system

[ComputerSystemElementName]. (PCIs)
This message is for the use case when an implementation has detected a Bus Uncorrectable Error.

May also be shown as 806f08132582ffff or 0x806f08132582ffff

Severity
Error
Serviceable
Yes
Automatically notify support

670 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response

1. Check the system-event log.

2. Check the PCI LED.
3. Remove the adapter from the indicated PCI slot.
4. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
5. (Trained technician only) Replace the system board.

• 806f0813-2584ffff : A Uncorrectable Bus Error has occurred on system

[ComputerSystemElementName]. (CPUs)
This message is for the use case when an implementation has detected a Bus Uncorrectable Error.

May also be shown as 806f08132584ffff or 0x806f08132584ffff

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response

1. Check the system-event log.

2. Reseat the failing microprocessor from the system board (see Removing a microprocessor
and heat sink).
3. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.

Appendix A. Integrated management module II (IMM2) error messages 671

 4. (Trained technician only) Replace microprocessor.
5. Make sure that the two microprocessors are matching.
6. (Trained technician only) Replace the system board.

• 806f0823-2101ffff : Watchdog Timer interrupt occurred for [WatchdogElementName]. (IPMI

Watchdog)
This message is for the use case when an implementation has detected a Watchdog Timer interrupt
occurred.

May also be shown as 806f08232101ffff or 0x806f08232101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0376
User Response
No action; information only.

• 806f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 1)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2001ffff or 0x806f090c2001ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22

672 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 2)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2002ffff or 0x806f090c2002ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 3)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2003ffff or 0x806f090c2003ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 673

 Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 4)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2004ffff or 0x806f090c2004ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 5)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2005ffff or 0x806f090c2005ffff

Severity
Warning

674 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 6)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2006ffff or 0x806f090c2006ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 7)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2007ffff or 0x806f090c2007ffff

Appendix A. Integrated management module II (IMM2) error messages 675

 Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 8)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2008ffff or 0x806f090c2008ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

676 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]
Throttled. (DIMM 9)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2009ffff or 0x806f090c2009ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-200affff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 10)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c200affff or 0x806f090c200affff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

Appendix A. Integrated management module II (IMM2) error messages 677

 1. Reseat the DIMM, and then restart the server.
2. Replace DIMM n. (n = DIMM number)

• 806f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 11)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c200bffff or 0x806f090c200bffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 12)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c200cffff or 0x806f090c200cffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22

678 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-200dffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 13)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c200dffff or 0x806f090c200dffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 14)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c200effff or 0x806f090c200effff

Severity
Warning
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 679

 Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-200fffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 15)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c200fffff or 0x806f090c200fffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 16)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2010ffff or 0x806f090c2010ffff

Severity
Warning

680 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2011ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 17)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2011ffff or 0x806f090c2011ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2012ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 18)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2012ffff or 0x806f090c2012ffff

Appendix A. Integrated management module II (IMM2) error messages 681

 Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2013ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 19)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2013ffff or 0x806f090c2013ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

682 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]
Throttled. (DIMM 20)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2014ffff or 0x806f090c2014ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2015ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 21)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2015ffff or 0x806f090c2015ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

Appendix A. Integrated management module II (IMM2) error messages 683

 1. Reseat the DIMM, and then restart the server.
2. Replace DIMM n. (n = DIMM number)

• 806f090c-2016ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 22)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2016ffff or 0x806f090c2016ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2017ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 23)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2017ffff or 0x806f090c2017ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22

684 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f090c-2018ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]

Throttled. (DIMM 24)
This message is for the use case when an implementation has detected Memory has been Throttled.

May also be shown as 806f090c2018ffff or 0x806f090c2018ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response

1. Reseat the DIMM, and then restart the server.

2. Replace DIMM n. (n = DIMM number)

• 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1)

This message is for the use case when an implementation has detected a Processor is running in the
Degraded state.

May also be shown as 806f0a070301ffff or 0x806f0a070301ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 685

 Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)
4. Make sure that the heat sink for microprocessor n is installed correctly.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0a07-0302ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 2)

This message is for the use case when an implementation has detected a Processor is running in the
Degraded state.

May also be shown as 806f0a070302ffff or 0x806f0a070302ffff

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications.(see
Features and specifications for more information)
4. Make sure that the heat sink for microprocessor n is installed correctly.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

686 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f0a0c-2001ffff : An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2001ffff or 0x806f0a0c2001ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2002ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 687

 0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2003ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2004ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff

688 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2005ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2005ffff or 0x806f0a0c2005ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

Appendix A. Integrated management module II (IMM2) error messages 689

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2006ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2007ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2007ffff or 0x806f0a0c2007ffff

Severity
Error
Serviceable

690 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2008ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

Appendix A. Integrated management module II (IMM2) error messages 691

• 806f0a0c-2009ffff : An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2009ffff or 0x806f0a0c2009ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-200affff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c200affff or 0x806f0a0c200affff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID

692 Lenovo System x3650 M4 HD Installation and Service Guide

 0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-200bffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-200cffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff

Appendix A. Integrated management module II (IMM2) error messages 693

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-200dffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c200dffff or 0x806f0a0c200dffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

694 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-200effff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c200effff or 0x806f0a0c200effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-200fffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c200fffff or 0x806f0a0c200fffff

Severity
Error
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 695

 Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2010ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2010ffff or 0x806f0a0c2010ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

696 Lenovo System x3650 M4 HD Installation and Service Guide

• 806f0a0c-2011ffff : An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2011ffff or 0x806f0a0c2011ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2012ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2012ffff or 0x806f0a0c2012ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 697

 0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2013ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2013ffff or 0x806f0a0c2013ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2014ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2014ffff or 0x806f0a0c2014ffff

698 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2015ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2015ffff or 0x806f0a0c2015ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

Appendix A. Integrated management module II (IMM2) error messages 699

 1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2016ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2016ffff or 0x806f0a0c2016ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2017ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2017ffff or 0x806f0a0c2017ffff

Severity
Error
Serviceable

700 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

• 806f0a0c-2018ffff : An Over-Temperature Condition has been detected on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.

May also be shown as 806f0a0c2018ffff or 0x806f0a0c2018ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node
cover is installed and completely closed.
2. Make sure the fans are operating, and there are no obstructions to the airflow.
3. Reduce the Ambient temperature. The system must be operating within the specifications (see
Features and specifications for more information).

Appendix A. Integrated management module II (IMM2) error messages 701

• 806f0a13-0301ffff : A Fatal Bus Error has occurred on system [ComputerSystemElementName].
(CPU 1 PECI)
This message is for the use case when an implementation has detected a Bus Fatal Error.

May also be shown as 806f0a130301ffff or 0x806f0a130301ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response

1. Reseat the microprocessor, and then restart the server.

2. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 806f0a13-0302ffff : A Fatal Bus Error has occurred on system [ComputerSystemElementName].

(CPU 2 PECI)
This message is for the use case when an implementation has detected a Bus Fatal Error.

May also be shown as 806f0a130302ffff or 0x806f0a130302ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response

702 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Reseat the microprocessor, and then restart the server.
2. (Trained technician only) Replace microprocessor n. (n = microprocessor number)

• 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical)

has deasserted. (CMOS Battery)
This message is for the use case when an implementation has detected a Lower Non-critical sensor
going low has deasserted.

May also be shown as 810100020701ffff or 0x810100020701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Voltage
SNMP Trap ID
13
CIM Information
Prefix: PLAT ID: 0477
User Response
No action; information only.

• 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

deasserted. (CMOS Battery)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.

May also be shown as 810102020701ffff or 0x810102020701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1

Appendix A. Integrated management module II (IMM2) error messages 703

 CIM Information
Prefix: PLAT ID: 0481
User Response
If the specified sensor is one of the following, SysBrd 3.3V, SysBrd 5V or SysBrd 12V: No action;
information only.

• 81010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

deasserted. (Fan 1A Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.

May also be shown as 810102041d01ffff or 0x810102041d01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. Fan 1B Tach :

• 81010204-1d02ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

deasserted. (Fan 2A Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.

May also be shown as 810102041d02ffff or 0x810102041d02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure

704 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. Fan 2B Tach :

• 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

deasserted. (Fan 3A Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.

May also be shown as 810102041d03ffff or 0x810102041d03ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. Fan 3B Tach :

• 81010204-1d04ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has

deasserted. (Fan 4A Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.

May also be shown as 810102041d04ffff or 0x810102041d04ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 705

 Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. Fan 4B Tach :

• 81010701-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (ROMB Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107010701ffff or 0x810107010701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (Ambient Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107010c01ffff or 0x810107010c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No

706 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (PCI Riser 1 Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011001ffff or 0x810107011001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (PCI Riser 2 Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011002ffff or 0x810107011002ffff

Severity
Info
Serviceable
No
Automatically notify support

Appendix A. Integrated management module II (IMM2) error messages 707

 No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (Rear BP Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011003ffff or 0x810107011003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (CPU1 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011401ffff or 0x810107011401ffff

Severity
Info
Serviceable
No

708 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (CPU2 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011402ffff or 0x810107011402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (DIMM AB VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011403ffff or 0x810107011403ffff

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 709

 No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (DIMM CD VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011404ffff or 0x810107011404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (DIMM EF VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011405ffff or 0x810107011405ffff

Severity
Info

710 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (DIMM GH VR Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107011406ffff or 0x810107011406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (Mezz Card Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107012c01ffff or 0x810107012c01ffff

Severity

Appendix A. Integrated management module II (IMM2) error messages 711

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)

has deasserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.

May also be shown as 810107012d01ffff or 0x810107012d01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.

• 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

deasserted. (ROMB Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109010701ffff or 0x810109010701ffff

712 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

deasserted. (Ambient Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109010c01ffff or 0x810109010c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (PCI Riser 1 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011001ffff or 0x810109011001ffff

Appendix A. Integrated management module II (IMM2) error messages 713

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (PCI Riser 2 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011002ffff or 0x810109011002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

deasserted. (Rear BP Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011003ffff or 0x810109011003ffff

714 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

deasserted. (CPU1 VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011401ffff or 0x810109011401ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has

deasserted. (CPU2 VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011402ffff or 0x810109011402ffff

Appendix A. Integrated management module II (IMM2) error messages 715

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (DIMM AB VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011403ffff or 0x810109011403ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (DIMM CD VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011404ffff or 0x810109011404ffff

716 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (DIMM EF VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011405ffff or 0x810109011405ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (DIMM GH VR Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109011406ffff or 0x810109011406ffff

Appendix A. Integrated management module II (IMM2) error messages 717

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (Mezz Card Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109012c01ffff or 0x810109012c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109012d01ffff or 0x810109012d01ffff

718 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.

• 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical)

has deasserted.
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.

May also be shown as 810109020701ffff or 0x810109020701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0495
User Response
If the specified sensor is one of the following, SysBrd 3.3V, SysBrd 5V or SysBrd 12V: No action;
information only.

• 81010b01-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (ROMB Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b010701ffff or 0x81010b010701ffff

Appendix A. Integrated management module II (IMM2) error messages 719

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (Ambient Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b010c01ffff or 0x81010b010c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-1001ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (PCI Riser 1 Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

720 Lenovo System x3650 M4 HD Installation and Service Guide

 May also be shown as 81010b011001ffff or 0x81010b011001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-1002ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (PCI Riser 2 Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011002ffff or 0x81010b011002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-1003ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (Rear BP Temp)

Appendix A. Integrated management module II (IMM2) error messages 721

 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011003ffff or 0x81010b011003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (CPU1 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011401ffff or 0x81010b011401ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

722 Lenovo System x3650 M4 HD Installation and Service Guide

• 81010b01-1402ffff : Numeric sensor [NumericSensorElementName] going high (upper
non-recoverable) has deasserted. (CPU2 VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011402ffff or 0x81010b011402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (DIMM AB VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011403ffff or 0x81010b011403ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 723

• 81010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper
non-recoverable) has deasserted. (DIMM CD VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011404ffff or 0x81010b011404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (DIMM EF VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011405ffff or 0x81010b011405ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

724 Lenovo System x3650 M4 HD Installation and Service Guide

• 81010b01-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper
non-recoverable) has deasserted. (DIMM GH VR Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b011406ffff or 0x81010b011406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81010b01-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper

non-recoverable) has deasserted. (Mezz Card Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b012c01ffff or 0x81010b012c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 725

• 81010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper
non-recoverable) has deasserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.

May also be shown as 81010b012d01ffff or 0x81010b012d01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.

• 81030006-2101ffff : Sensor [SensorElementName] has asserted. (Sig Verify Fail)

This message is for the use case when an implementation has detected a Sensor has asserted.

May also be shown as 810300062101ffff or 0x810300062101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.

726 Lenovo System x3650 M4 HD Installation and Service Guide

• 81030012-2301ffff : Sensor [SensorElementName] has asserted. (OS RealTime Mod)
This message is for the use case when an implementation has detected a Sensor has asserted.

May also be shown as 810300122301ffff or 0x810300122301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.

• 81030108-1301ffff : Sensor [SensorElementName] has deasserted. (PS Heavy Load)

This message is for the use case when an implementation has detected a Sensor has deasserted.

May also be shown as 810301081301ffff or 0x810301081301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.

• 81070101-0c01ffff : Sensor [SensorElementName] has deasserted the transition from normal to

non-critical state. (Ambient Status)

Appendix A. Integrated management module II (IMM2) error messages 727

 This message is for the use case when an implementation has detected that a Sensor has deasserted a
transition to non-critical from normal.

May also be shown as 810701010c01ffff or 0x810701010c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.

• 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal

to non-critical state. (GPT Status)
This message is for the use case when an implementation has detected that a Sensor has deasserted a
transition to non-critical from normal.

May also be shown as 8107010f2201ffff or 0x8107010f2201ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.

728 Lenovo System x3650 M4 HD Installation and Service Guide

• 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state. (I/O Resources)
This message is for the use case when an implementation has detected that a Sensor has deasserted a
transition to non-critical from normal.

May also be shown as 8107010f2582ffff or 0x8107010f2582ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.

• 81070201-0301ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702010301ffff or 0x810702010301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 729

• 81070201-0302ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (CPU 2 OverTemp)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702010302ffff or 0x810702010302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

• 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (SysBrd Vol Fault)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702020701ffff or 0x810702020701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

730 Lenovo System x3650 M4 HD Installation and Service Guide

• 81070204-0a01ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (PS 1 Fan Fault)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702040a01ffff or 0x810702040a01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

• 81070204-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (PS 2 Fan Fault)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702040a02ffff or 0x810702040a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 731

• 81070208-0a01ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (PS 1 Therm Fault)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702080a01ffff or 0x810702080a01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

• 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (PS 2 Therm Fault)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702080a02ffff or 0x810702080a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

732 Lenovo System x3650 M4 HD Installation and Service Guide

• 8107020f-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (TXT ACM Module)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 8107020f2201ffff or 0x8107020f2201ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only. nvDIMM Flash :

• 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (I/O Resources)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 8107020f2582ffff or 0x8107020f2582ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 733

• 81070214-2201ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (TPM Lock)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702142201ffff or 0x810702142201ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

• 81070219-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (SysBrd Fault)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 810702190701ffff or 0x810702190701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

734 Lenovo System x3650 M4 HD Installation and Service Guide

• 8107021b-0301ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (CPU 1 QPILinkErr)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 8107021b0301ffff or 0x8107021b0301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

• 8107021b-0302ffff : Sensor [SensorElementName] has transitioned to a less severe state from

critical. (CPU 2 QPILinkErr)
This message is for the use case when an implementation has detected a Sensor transition to less
severe from critical.

May also be shown as 8107021b0302ffff or 0x8107021b0302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 735

• 81070301-0301ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable
from a less severe state. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected that the Sensor transition to
non-recoverable from less severe has deasserted.

May also be shown as 810703010301ffff or 0x810703010301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
No action; information only.

• 81070301-0302ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable

from a less severe state. (CPU 2 OverTemp)
This message is for the use case when an implementation has detected that the Sensor transition to
non-recoverable from less severe has deasserted.

May also be shown as 810703010302ffff or 0x810703010302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
No action; information only.

736 Lenovo System x3650 M4 HD Installation and Service Guide

• 81070603-0701ffff : Sensor [SensorElementName] has deasserted the transition to
non-recoverable. (Pwr Rail A Fault)
This message is for the use case when an implementation has detected that the Sensor transition to
non-recoverable has deasserted.

May also be shown as 810706030701ffff or 0x810706030701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
No action; information only. Pwr Rail B Fault : Pwr Rail C Fault : Pwr Rail D Fault : Pwr Rail E Fault :
Pwr Rail F Fault : Pwr Rail G Fault : Pwr Rail H Fault :

• 81070608-0a01ffff : Sensor [SensorElementName] has deasserted the transition to

non-recoverable.
This message is for the use case when an implementation has detected that the Sensor transition to
non-recoverable has deasserted.

May also be shown as 810706080a01ffff or 0x810706080a01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response

Appendix A. Integrated management module II (IMM2) error messages 737

 If the specified sensor is one of the following, PS1 12V OC Fault, PS1 12V OV Fault, PS1 12V UV
Fault or PS1 12Vaux Fault: No action; information only.

• 81070608-0a02ffff : Sensor [SensorElementName] has deasserted the transition to

non-recoverable.
This message is for the use case when an implementation has detected that the Sensor transition to
non-recoverable has deasserted.

May also be shown as 810706080a02ffff or 0x810706080a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
If the specified sensor is one of the following, PS1 12V OC Fault, PS1 12V OV Fault, PS1 12V UV
Fault or PS1 12Vaux Fault: No action; information only.

• 810b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan

Zone 1)
This message is for the use case when Redundacy Lost has deasserted.

May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information

738 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0803
User Response
No action; information only.

• 810b010a-1e82ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan

Zone 2)
This message is for the use case when Redundacy Lost has deasserted.

May also be shown as 810b010a1e82ffff or 0x810b010a1e82ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0803
User Response
No action; information only.

• 810b010c-2581ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Backup

Memory)
This message is for the use case when Redundacy Lost has deasserted.

May also be shown as 810b010c2581ffff or 0x810b010c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0803

Appendix A. Integrated management module II (IMM2) error messages 739

 User Response
No action; information only.

• 810b0309-1301ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully

Redundant for [RedundancySetElementName] has deasserted. (Power Resource)
This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient
Resources.

May also be shown as 810b03091301ffff or 0x810b03091301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Redundant Power Supply
SNMP Trap ID
10
CIM Information
Prefix: PLAT ID: 0807
User Response
No action; information only.

• 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully

Redundant for [RedundancySetElementName] has deasserted. (Backup Memory)
This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient
Resources.

May also be shown as 810b030c2581ffff or 0x810b030c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information

740 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0807
User Response
No action; information only.

• 810b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName]

has deasserted. (Power Resource)
This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient
Resources.

May also be shown as 810b05091301ffff or 0x810b05091301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Redundant Power Supply
SNMP Trap ID
9
CIM Information
Prefix: PLAT ID: 0811
User Response
No action; information only.

• 810b050a-1e81ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName]

has deasserted. (Fan Zone 1)
This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient
Resources.

May also be shown as 810b050a1e81ffff or 0x810b050a1e81ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11

Appendix A. Integrated management module II (IMM2) error messages 741

 CIM Information
Prefix: PLAT ID: 0811
User Response
No action; information only.

• 810b050a-1e82ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName]

has deasserted. (Fan Zone 2)
This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient
Resources.

May also be shown as 810b050a1e82ffff or 0x810b050a1e82ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0811
User Response
No action; information only.

• 810b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName]

has deasserted. (Backup Memory)
This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient
Resources.

May also be shown as 810b050c2581ffff or 0x810b050c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID

742 Lenovo System x3650 M4 HD Installation and Service Guide

 41
CIM Information
Prefix: PLAT ID: 0811
User Response
No action; information only.

• 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR. (CPU 1)

This message is for the use case when an implementation has detected a Processor Recovered - IERR
Condition.

May also be shown as 816f00070301ffff or 0x816f00070301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0043
User Response
No action; information only.

• 816f0007-0302ffff : [ProcessorElementName] has Recovered from IERR. (CPU 2)

This message is for the use case when an implementation has detected a Processor Recovered - IERR
Condition.

May also be shown as 816f00070302ffff or 0x816f00070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40

Appendix A. Integrated management module II (IMM2) error messages 743

 CIM Information
Prefix: PLAT ID: 0043
User Response
No action; information only.

• 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container

[PhysicalPackageElementName]. (Power Supply 1)
This message is for the use case when an implementation has detected a Power Supply has been
removed.

May also be shown as 816f00080a01ffff or 0x816f00080a01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.

• 816f0008-0a02ffff : [PowerSupplyElementName] has been removed from container

[PhysicalPackageElementName]. (Power Supply 2)
This message is for the use case when an implementation has detected a Power Supply has been
removed.

May also be shown as 816f00080a02ffff or 0x816f00080a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

744 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.

• 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power)

This message is for the use case when an implementation has detected a Power Unit that has been
Enabled.

May also be shown as 816f00091301ffff or 0x816f00091301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power On
SNMP Trap ID
24
CIM Information
Prefix: PLAT ID: 0107
User Response
No action; information only.

• 816f000d-0400ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 0)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0400ffff or 0x816f000d0400ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 745

 CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0401ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 1)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0401ffff or 0x816f000d0401ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0402ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 2)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0402ffff or 0x816f000d0402ffff

746 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0403ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 3)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0403ffff or 0x816f000d0403ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.

Appendix A. Integrated management module II (IMM2) error messages 747

 3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0404ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 4)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0404ffff or 0x816f000d0404ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0405ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 5)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0405ffff or 0x816f000d0405ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

748 Lenovo System x3650 M4 HD Installation and Service Guide

 Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0406ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 6)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0406ffff or 0x816f000d0406ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0407ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 7)
This message is for the use case when an implementation has detected a Drive has been Removed.

Appendix A. Integrated management module II (IMM2) error messages 749

 May also be shown as 816f000d0407ffff or 0x816f000d0407ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0408ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 8)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0408ffff or 0x816f000d0408ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

750 Lenovo System x3650 M4 HD Installation and Service Guide

 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0409ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 9)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0409ffff or 0x816f000d0409ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-040affff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 10)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d040affff or 0x816f000d040affff

Severity
Error
Serviceable
Yes

Appendix A. Integrated management module II (IMM2) error messages 751

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-040bffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 11)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d040bffff or 0x816f000d040bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

752 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f000d-040cffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 12)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d040cffff or 0x816f000d040cffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-040dffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 13)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d040dffff or 0x816f000d040dffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 753

 Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-040effff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 14)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d040effff or 0x816f000d040effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-040fffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 15)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d040fffff or 0x816f000d040fffff

Severity

754 Lenovo System x3650 M4 HD Installation and Service Guide

 Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0410ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 16)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0410ffff or 0x816f000d0410ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.

Appendix A. Integrated management module II (IMM2) error messages 755

 4. Check the SAS cable.

• 816f000d-0411ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 17)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0411ffff or 0x816f000d0411ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0412ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 18)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0412ffff or 0x816f000d0412ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive

756 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0413ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 19)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0413ffff or 0x816f000d0413ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0414ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 20)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0414ffff or 0x816f000d0414ffff

Appendix A. Integrated management module II (IMM2) error messages 757

 Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0415ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 21)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0415ffff or 0x816f000d0415ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.

758 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0416ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 22)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0416ffff or 0x816f000d0416ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0417ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 23)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0417ffff or 0x816f000d0417ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 759

 Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0418ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 24)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0418ffff or 0x816f000d0418ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-0419ffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 25)

760 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d0419ffff or 0x816f000d0419ffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-041affff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 26)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d041affff or 0x816f000d041affff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

Appendix A. Integrated management module II (IMM2) error messages 761

 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-041bffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 27)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d041bffff or 0x816f000d041bffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-041cffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 28)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d041cffff or 0x816f000d041cffff

Severity
Error
Serviceable

762 Lenovo System x3650 M4 HD Installation and Service Guide

 Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-041dffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 29)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d041dffff or 0x816f000d041dffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

Appendix A. Integrated management module II (IMM2) error messages 763

• 816f000d-041effff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 30)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d041effff or 0x816f000d041effff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000d-041fffff : The Drive [StorageVolumeElementName] has been removed from unit

[PhysicalPackageElementName]. (Drive 31)
This message is for the use case when an implementation has detected a Drive has been Removed.

May also be shown as 816f000d041fffff or 0x816f000d041fffff

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

764 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0163
User Response

1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.

• 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error

deassertion.
This message is for the use case when an implementation has detected that Post Error has deasserted.

May also be shown as 816f000f2201ffff or 0x816f000f2201ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0185
User Response
If the specified sensor is one of the following, ABR Status, Firmware Error or Sys Boot Status: No
action; information only.

• 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic

interrupt. (NMI State)
This message is for the use case when an implementation has detected a recovery from a Front Panel
NMI / Diagnostic Interrupt

May also be shown as 816f00131701ffff or 0x816f00131701ffff

Severity
Info
Serviceable
No

Appendix A. Integrated management module II (IMM2) error messages 765

 Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0223
User Response
No action; information only.

• 816f0021-2201ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system

[ComputerSystemElementName]. (No Op ROM Space)
This message is for the use case when an implementation has detected a Fault condition in a slot has
been removed.

May also be shown as 816f00212201ffff or 0x816f00212201ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.

• 816f0021-2582ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system

[ComputerSystemElementName]. (All PCI Error)
This message is for the use case when an implementation has detected a Fault condition in a slot has
been removed.

May also be shown as 816f00212582ffff or 0x816f00212582ffff

Severity
Info
Serviceable

766 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only. One of PCI Error :

• 816f0021-2c01ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system

[ComputerSystemElementName]. (Mezz Error)
This message is for the use case when an implementation has detected a Fault condition in a slot has
been removed.

May also be shown as 816f00212c01ffff or 0x816f00212c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.

• 816f0021-3001ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system

[ComputerSystemElementName]. (PCI 1)
This message is for the use case when an implementation has detected a Fault condition in a slot has
been removed.

May also be shown as 816f00213001ffff or 0x816f00213001ffff

Severity
Info

Appendix A. Integrated management module II (IMM2) error messages 767

 Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only. PCI 2 : PCI 3 : PCI 4 : PCI 5 : PCI 6 :

• 816f0028-2101ffff : Sensor [SensorElementName] has returned to normal on management system

[ComputerSystemElementName]. (TPM Cmd Failures)
This message is for the use case when an implementation has detected a Sensor returned from
degraded/unavailable/failure.

May also be shown as 816f00282101ffff or 0x816f00282101ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0399
User Response
No action; information only.

• 816f0107-0301ffff : An Over-Temperature Condition has been removed on [ProcessorElementName].

(CPU 1)
This message is for the use case when an implementation has detected a Over-Temperature Condition
has been Removed for Processor.

May also be shown as 816f01070301ffff or 0x816f01070301ffff

Severity

768 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
No action; information only.

• 816f0107-0302ffff : An Over-Temperature Condition has been removed on [ProcessorElementName].

(CPU 2)
This message is for the use case when an implementation has detected a Over-Temperature Condition
has been Removed for Processor.

May also be shown as 816f01070302ffff or 0x816f01070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
No action; information only.

• 816f0108-0a01ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 1)

This message is for the use case when an implementation has detected a Power Supply return to normal
operational status.

May also be shown as 816f01080a01ffff or 0x816f01080a01ffff

Severity

Appendix A. Integrated management module II (IMM2) error messages 769

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.

• 816f0108-0a02ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 2)

This message is for the use case when an implementation has detected a Power Supply return to normal
operational status.

May also be shown as 816f01080a02ffff or 0x816f01080a02ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.

• 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2001ffff or 0x816f010c2001ffff

Severity

770 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2002ffff or 0x816f010c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2003ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2003ffff or 0x816f010c2003ffff

Appendix A. Integrated management module II (IMM2) error messages 771

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2004ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2004ffff or 0x816f010c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2005ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2005ffff or 0x816f010c2005ffff

772 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2006ffff or 0x816f010c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2007ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2007ffff or 0x816f010c2007ffff

Appendix A. Integrated management module II (IMM2) error messages 773

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2008ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2008ffff or 0x816f010c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2009ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2009ffff or 0x816f010c2009ffff

774 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c200affff or 0x816f010c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-200bffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c200bffff or 0x816f010c200bffff

Appendix A. Integrated management module II (IMM2) error messages 775

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-200cffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c200cffff or 0x816f010c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-200dffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c200dffff or 0x816f010c200dffff

776 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-200effff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c200effff or 0x816f010c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-200fffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c200fffff or 0x816f010c200fffff

Appendix A. Integrated management module II (IMM2) error messages 777

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2010ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2010ffff or 0x816f010c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2011ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2011ffff or 0x816f010c2011ffff

778 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2012ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2012ffff or 0x816f010c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2013ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2013ffff or 0x816f010c2013ffff

Appendix A. Integrated management module II (IMM2) error messages 779

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2014ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2014ffff or 0x816f010c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2015ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2015ffff or 0x816f010c2015ffff

780 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2016ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2016ffff or 0x816f010c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2017ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2017ffff or 0x816f010c2017ffff

Appendix A. Integrated management module II (IMM2) error messages 781

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2018ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2018ffff or 0x816f010c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.

• 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.

May also be shown as 816f010c2581ffff or 0x816f010c2581ffff

782 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only. One of the DIMMs :

• 816f010d-0400ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 0)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0400ffff or 0x816f010d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0401ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 1)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0401ffff or 0x816f010d0401ffff

Severity
Info

Appendix A. Integrated management module II (IMM2) error messages 783

 Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0402ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 2)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0402ffff or 0x816f010d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0403ffff or 0x816f010d0403ffff

Severity
Info
Serviceable
No

784 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0404ffff or 0x816f010d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0405ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 5)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0405ffff or 0x816f010d0405ffff

Severity
Info
Serviceable
No
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 785

 Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0406ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 6)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0406ffff or 0x816f010d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0407ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 7)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0407ffff or 0x816f010d0407ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive

786 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0408ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 8)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0408ffff or 0x816f010d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0409ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 9)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0409ffff or 0x816f010d0409ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 787

 CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-040affff : The Drive [StorageVolumeElementName] has been enabled. (Drive 10)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d040affff or 0x816f010d040affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-040bffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 11)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d040bffff or 0x816f010d040bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167

788 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
No action; information only.

• 816f010d-040cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 12)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d040cffff or 0x816f010d040cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-040dffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 13)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d040dffff or 0x816f010d040dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 789

• 816f010d-040effff : The Drive [StorageVolumeElementName] has been enabled. (Drive 14)
This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d040effff or 0x816f010d040effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-040fffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 15)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d040fffff or 0x816f010d040fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 16)

790 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0410ffff or 0x816f010d0410ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0411ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 17)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0411ffff or 0x816f010d0411ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0412ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 18)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0412ffff or 0x816f010d0412ffff

Appendix A. Integrated management module II (IMM2) error messages 791

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0413ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 19)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0413ffff or 0x816f010d0413ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0414ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 20)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0414ffff or 0x816f010d0414ffff

Severity

792 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0415ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 21)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0415ffff or 0x816f010d0415ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0416ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 22)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0416ffff or 0x816f010d0416ffff

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 793

 No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0417ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 23)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0417ffff or 0x816f010d0417ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0418ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 24)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0418ffff or 0x816f010d0418ffff

Severity
Info
Serviceable
No
Automatically notify support

794 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-0419ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 25)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d0419ffff or 0x816f010d0419ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-041affff : The Drive [StorageVolumeElementName] has been enabled. (Drive 26)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d041affff or 0x816f010d041affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 795

 Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-041bffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 27)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d041bffff or 0x816f010d041bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-041cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 28)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d041cffff or 0x816f010d041cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

796 Lenovo System x3650 M4 HD Installation and Service Guide

 5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-041dffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 29)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d041dffff or 0x816f010d041dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-041effff : The Drive [StorageVolumeElementName] has been enabled. (Drive 30)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d041effff or 0x816f010d041effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 797

 Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010d-041fffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 31)

This message is for the use case when an implementation has detected a Drive was Enabled.

May also be shown as 816f010d041fffff or 0x816f010d041fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.

• 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware

hang. (Firmware Error)
This message is for the use case when an implementation has recovered from a System Firmware Hang.

May also be shown as 816f010f2201ffff or 0x816f010f2201ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0187

798 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
No action; information only.

• 816f0113-0301ffff : System [ComputerSystemElementName] has recovered from a bus timeout.

(CPU 1 PECI)
This message is for the use case when an implemenation has detected that a system has recovered from
a Bus Timeout.

May also be shown as 816f01130301ffff or 0x816f01130301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0225
User Response

1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Installing the system board). (n = microprocessor number)

• 816f0113-0302ffff : System [ComputerSystemElementName] has recovered from a bus timeout.

(CPU 2 PECI)
This message is for the use case when an implemenation has detected that a system has recovered from
a Bus Timeout.

May also be shown as 816f01130302ffff or 0x816f01130302ffff

Severity
Info
Serviceable
No
Automatically notify support

Appendix A. Integrated management module II (IMM2) error messages 799

 No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0225
User Response

1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Installing the system board). (n = microprocessor number)

• 816f011b-0701ffff : The connector [PhysicalConnectorElementName] configuration error has

been repaired. (Front USB)
This message is for the use case when an implementation has detected an Interconnect Configuration
was Repaired.

May also be shown as 816f011b0701ffff or 0x816f011b0701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0267
User Response
No action; information only. Front Video : PwrPaddle Cable :

• 816f0125-0c01ffff : [ManagedElementName] detected as present. (Front Panel)

This message is for the use case when an implementation has detected a Managed Element is now
Present.

May also be shown as 816f01250c01ffff or 0x816f01250c01ffff

800 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.

• 816f0125-1001ffff : [ManagedElementName] detected as present. (PCI Riser 1)

This message is for the use case when an implementation has detected a Managed Element is now
Present.

May also be shown as 816f01251001ffff or 0x816f01251001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.

• 816f0125-1002ffff : [ManagedElementName] detected as present. (PCI Riser 2)

This message is for the use case when an implementation has detected a Managed Element is now
Present.

May also be shown as 816f01251002ffff or 0x816f01251002ffff

Appendix A. Integrated management module II (IMM2) error messages 801

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.

• 816f0125-2c01ffff : [ManagedElementName] detected as present. (Mezz Card)

This message is for the use case when an implementation has detected a Managed Element is now
Present.

May also be shown as 816f01252c01ffff or 0x816f01252c01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.

• 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1)

This message is for the use case when an implementation has detected a Processor Recovered -
FRB1/BIST condition.

May also be shown as 816f02070301ffff or 0x816f02070301ffff

Severity

802 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only.

• 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 2)

This message is for the use case when an implementation has detected a Processor Recovered -
FRB1/BIST condition.

May also be shown as 816f02070302ffff or 0x816f02070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only.

• 816f0207-2584ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (All CPUs)

This message is for the use case when an implementation has detected a Processor Recovered -
FRB1/BIST condition.

May also be shown as 816f02072584ffff or 0x816f02072584ffff

Severity
Info

Appendix A. Integrated management module II (IMM2) error messages 803

 Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only. One of the CPUs :

• 816f020d-0400ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 0)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0400ffff or 0x816f020d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 1)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0401ffff or 0x816f020d0401ffff

Severity

804 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 2)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0402ffff or 0x816f020d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0403ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 3)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0403ffff or 0x816f020d0403ffff

Appendix A. Integrated management module II (IMM2) error messages 805

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0404ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 4)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0404ffff or 0x816f020d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 5)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0405ffff or 0x816f020d0405ffff

806 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 6)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0406ffff or 0x816f020d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0407ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 7)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0407ffff or 0x816f020d0407ffff

Appendix A. Integrated management module II (IMM2) error messages 807

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0408ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 8)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0408ffff or 0x816f020d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 9)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0409ffff or 0x816f020d0409ffff

808 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-040affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 10)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d040affff or 0x816f020d040affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-040bffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 11)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d040bffff or 0x816f020d040bffff

Appendix A. Integrated management module II (IMM2) error messages 809

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-040cffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 12)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d040cffff or 0x816f020d040cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 13)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d040dffff or 0x816f020d040dffff

810 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-040effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 14)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d040effff or 0x816f020d040effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-040fffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 15)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d040fffff or 0x816f020d040fffff

Appendix A. Integrated management module II (IMM2) error messages 811

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0410ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 16)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0410ffff or 0x816f020d0410ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0411ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 17)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0411ffff or 0x816f020d0411ffff

812 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0412ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 18)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0412ffff or 0x816f020d0412ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0413ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 19)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0413ffff or 0x816f020d0413ffff

Appendix A. Integrated management module II (IMM2) error messages 813

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0414ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 20)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0414ffff or 0x816f020d0414ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0415ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 21)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0415ffff or 0x816f020d0415ffff

814 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0416ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 22)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0416ffff or 0x816f020d0416ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0417ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 23)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0417ffff or 0x816f020d0417ffff

Appendix A. Integrated management module II (IMM2) error messages 815

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0418ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 24)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0418ffff or 0x816f020d0418ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-0419ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 25)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d0419ffff or 0x816f020d0419ffff

816 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-041affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 26)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d041affff or 0x816f020d041affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-041bffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 27)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d041bffff or 0x816f020d041bffff

Appendix A. Integrated management module II (IMM2) error messages 817

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-041cffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 28)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d041cffff or 0x816f020d041cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-041dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 29)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d041dffff or 0x816f020d041dffff

818 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-041effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 30)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d041effff or 0x816f020d041effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f020d-041fffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array

[ComputerSystemElementName]. (Drive 31)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.

May also be shown as 816f020d041fffff or 0x816f020d041fffff

Appendix A. Integrated management module II (IMM2) error messages 819

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.

• 816f0308-0a01ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power

Supply 1)
This message is for the use case when an implementation has detected a Power Supply that has input
that has returned to normal.

May also be shown as 816f03080a01ffff or 0x816f03080a01ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.

• 816f0308-0a02ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power

Supply 2)
This message is for the use case when an implementation has detected a Power Supply that has input
that has returned to normal.

May also be shown as 816f03080a02ffff or 0x816f03080a02ffff

820 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.

• 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 1)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2001ffff or 0x816f030c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 2)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2002ffff or 0x816f030c2002ffff

Severity

Appendix A. Integrated management module II (IMM2) error messages 821

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 3)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2003ffff or 0x816f030c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 4)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2004ffff or 0x816f030c2004ffff

Severity
Info

822 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 5)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2005ffff or 0x816f030c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 6)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2006ffff or 0x816f030c2006ffff

Severity
Info
Serviceable

Appendix A. Integrated management module II (IMM2) error messages 823

 No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2007ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 7)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2007ffff or 0x816f030c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2008ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 8)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2008ffff or 0x816f030c2008ffff

Severity
Info
Serviceable
No

824 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2009ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 9)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2009ffff or 0x816f030c2009ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 10)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c200affff or 0x816f030c200affff

Severity
Info
Serviceable
No
Automatically notify support

Appendix A. Integrated management module II (IMM2) error messages 825

 No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-200bffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 11)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c200bffff or 0x816f030c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-200cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 12)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c200cffff or 0x816f030c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No

826 Lenovo System x3650 M4 HD Installation and Service Guide

 Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-200dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 13)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c200dffff or 0x816f030c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 14)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c200effff or 0x816f030c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Appendix A. Integrated management module II (IMM2) error messages 827

 Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-200fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 15)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c200fffff or 0x816f030c200fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2010ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 16)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2010ffff or 0x816f030c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory

828 Lenovo System x3650 M4 HD Installation and Service Guide

 SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2011ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 17)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2011ffff or 0x816f030c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2012ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 18)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2012ffff or 0x816f030c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID

Appendix A. Integrated management module II (IMM2) error messages 829

 41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2013ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 19)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2013ffff or 0x816f030c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2014ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 20)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2014ffff or 0x816f030c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41

830 Lenovo System x3650 M4 HD Installation and Service Guide

 CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2015ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 21)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2015ffff or 0x816f030c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2016ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 22)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2016ffff or 0x816f030c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

Appendix A. Integrated management module II (IMM2) error messages 831

 Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2017ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 23)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2017ffff or 0x816f030c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.

• 816f030c-2018ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has recovered. (DIMM 24)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.

May also be shown as 816f030c2018ffff or 0x816f030c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137

832 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
No action; information only.

• 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI

State)
This message is for the use case when an implementation has detected a Software NMI has been
Recovered from.

May also be shown as 816f03131701ffff or 0x816f03131701ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0230
User Response
No action; information only.

• 816f040c-2001ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2001ffff or 0x816f040c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130

Appendix A. Integrated management module II (IMM2) error messages 833

 User Response
No action; information only.

• 816f040c-2002ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2002ffff or 0x816f040c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2003ffff or 0x816f040c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response

834 Lenovo System x3650 M4 HD Installation and Service Guide

 No action; information only.

• 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2004ffff or 0x816f040c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2005ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2005ffff or 0x816f040c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 835

• 816f040c-2006ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2006ffff or 0x816f040c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2007ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2007ffff or 0x816f040c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

836 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f040c-2008ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2008ffff or 0x816f040c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2009ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2009ffff or 0x816f040c2009ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 837

• 816f040c-200affff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c200affff or 0x816f040c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-200bffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c200bffff or 0x816f040c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

838 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f040c-200cffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c200cffff or 0x816f040c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-200dffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c200dffff or 0x816f040c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 839

• 816f040c-200effff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c200effff or 0x816f040c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-200fffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName].

(DIMM 15)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c200fffff or 0x816f040c200fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

840 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f040c-2010ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2010ffff or 0x816f040c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2011ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2011ffff or 0x816f040c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 841

• 816f040c-2012ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2012ffff or 0x816f040c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2013ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2013ffff or 0x816f040c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

842 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f040c-2014ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2014ffff or 0x816f040c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2015ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2015ffff or 0x816f040c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 843

• 816f040c-2016ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2016ffff or 0x816f040c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2017ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2017ffff or 0x816f040c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

844 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f040c-2018ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2018ffff or 0x816f040c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.

• 816f040c-2581ffff : [PhysicalMemoryElementName] Enabled on Subsystem

[MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected that Memory has been Enabled.

May also be shown as 816f040c2581ffff or 0x816f040c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only. One of the DIMMs :

Appendix A. Integrated management module II (IMM2) error messages 845

• 816f0413-2582ffff : A PCI PERR recovery has occurred on system [ComputerSystemElementName].
(PCIs)
This message is for the use case when an implementation has detected a PCI PERR recovered.

May also be shown as 816f04132582ffff or 0x816f04132582ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0233
User Response
No action; information only.

• 816f0507-0301ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch.

(CPU 1)
This message is for the use case when an implementation has Recovered from a Processor Configuration
Mismatch.

May also be shown as 816f05070301ffff or 0x816f05070301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only.

846 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0507-0302ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch.
(CPU 2)
This message is for the use case when an implementation has Recovered from a Processor Configuration
Mismatch.

May also be shown as 816f05070302ffff or 0x816f05070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only.

• 816f0507-2584ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch.

(All CPUs)
This message is for the use case when an implementation has Recovered from a Processor Configuration
Mismatch.

May also be shown as 816f05072584ffff or 0x816f05072584ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only. One of the CPUs :

Appendix A. Integrated management module II (IMM2) error messages 847

• 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2001ffff or 0x816f050c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2002ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2002ffff or 0x816f050c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

848 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050c-2003ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2003ffff or 0x816f050c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2004ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2004ffff or 0x816f050c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 849

• 816f050c-2005ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2005ffff or 0x816f050c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2006ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2006ffff or 0x816f050c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

850 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050c-2007ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2007ffff or 0x816f050c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2008ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2008ffff or 0x816f050c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 851

• 816f050c-2009ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2009ffff or 0x816f050c2009ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-200affff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c200affff or 0x816f050c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

852 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050c-200bffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c200bffff or 0x816f050c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-200cffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c200cffff or 0x816f050c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 853

• 816f050c-200dffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c200dffff or 0x816f050c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-200effff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c200effff or 0x816f050c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

854 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050c-200fffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c200fffff or 0x816f050c200fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2010ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2010ffff or 0x816f050c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 855

• 816f050c-2011ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2011ffff or 0x816f050c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2012ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2012ffff or 0x816f050c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

856 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050c-2013ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2013ffff or 0x816f050c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2014ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2014ffff or 0x816f050c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 857

• 816f050c-2015ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2015ffff or 0x816f050c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2016ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2016ffff or 0x816f050c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

858 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050c-2017ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2017ffff or 0x816f050c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

• 816f050c-2018ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on

Subsystem [MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2018ffff or 0x816f050c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 859

• 816f050c-2581ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.

May also be shown as 816f050c2581ffff or 0x816f050c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only. One of the DIMMs :

• 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 0)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0400ffff or 0x816f050d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

860 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f050d-0401ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 1)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0401ffff or 0x816f050d0401ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0402ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 2)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0402ffff or 0x816f050d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 861

• 816f050d-0403ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 3)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0403ffff or 0x816f050d0403ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 4)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0404ffff or 0x816f050d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0405ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 5)

862 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0405ffff or 0x816f050d0405ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0406ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 6)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0406ffff or 0x816f050d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0407ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 7)

Appendix A. Integrated management module II (IMM2) error messages 863

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0407ffff or 0x816f050d0407ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0408ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 8)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0408ffff or 0x816f050d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0409ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 9)

864 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0409ffff or 0x816f050d0409ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-040affff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 10)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d040affff or 0x816f050d040affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-040bffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 11)

Appendix A. Integrated management module II (IMM2) error messages 865

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d040bffff or 0x816f050d040bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-040cffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 12)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d040cffff or 0x816f050d040cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-040dffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 13)

866 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d040dffff or 0x816f050d040dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-040effff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 14)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d040effff or 0x816f050d040effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-040fffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 15)

Appendix A. Integrated management module II (IMM2) error messages 867

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d040fffff or 0x816f050d040fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0410ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 16)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0410ffff or 0x816f050d0410ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0411ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 17)

868 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0411ffff or 0x816f050d0411ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0412ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 18)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0412ffff or 0x816f050d0412ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0413ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 19)

Appendix A. Integrated management module II (IMM2) error messages 869

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0413ffff or 0x816f050d0413ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0414ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 20)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0414ffff or 0x816f050d0414ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0415ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 21)

870 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0415ffff or 0x816f050d0415ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0416ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 22)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0416ffff or 0x816f050d0416ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0417ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 23)

Appendix A. Integrated management module II (IMM2) error messages 871

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0417ffff or 0x816f050d0417ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0418ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 24)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0418ffff or 0x816f050d0418ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-0419ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 25)

872 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d0419ffff or 0x816f050d0419ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-041affff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 26)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d041affff or 0x816f050d041affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-041bffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 27)

Appendix A. Integrated management module II (IMM2) error messages 873

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d041bffff or 0x816f050d041bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-041cffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 28)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d041cffff or 0x816f050d041cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-041dffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 29)

874 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d041dffff or 0x816f050d041dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-041effff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 30)

This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d041effff or 0x816f050d041effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f050d-041fffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 31)

Appendix A. Integrated management module II (IMM2) error messages 875

 This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.

May also be shown as 816f050d041fffff or 0x816f050d041fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.

• 816f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]

has deasserted. (CPU 1)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted.

May also be shown as 816f06070301ffff or 0x816f06070301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only.

• 816f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]

has deasserted. (CPU 2)

876 Lenovo System x3650 M4 HD Installation and Service Guide

 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted.

May also be shown as 816f06070302ffff or 0x816f06070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only.

• 816f0607-2584ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]

has deasserted. (All CPUs)
This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted.

May also be shown as 816f06072584ffff or 0x816f06072584ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only. One of the CPUs :

• 816f0608-1301ffff : [PowerSupplyElementName] Configuration is OK. (PS Configuration)

This message is for the use case when an implementation when a Power Supply configuration is OK.

Appendix A. Integrated management module II (IMM2) error messages 877

 May also be shown as 816f06081301ffff or 0x816f06081301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0105
User Response
No action; information only.

• 816f060d-0400ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 0)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0400ffff or 0x816f060d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0401ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 1)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0401ffff or 0x816f060d0401ffff

878 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 2)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0402ffff or 0x816f060d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0403ffff or 0x816f060d0403ffff

Appendix A. Integrated management module II (IMM2) error messages 879

 Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0404ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 4)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0404ffff or 0x816f060d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0405ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 5)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0405ffff or 0x816f060d0405ffff

Severity

880 Lenovo System x3650 M4 HD Installation and Service Guide

 Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0406ffff or 0x816f060d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0407ffff or 0x816f060d0407ffff

Severity
Info

Appendix A. Integrated management module II (IMM2) error messages 881

 Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0408ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 8)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0408ffff or 0x816f060d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0409ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 9)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0409ffff or 0x816f060d0409ffff

Severity
Info
Serviceable

882 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-040affff : Array in system [ComputerSystemElementName] has been restored. (Drive 10)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d040affff or 0x816f060d040affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 11)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d040bffff or 0x816f060d040bffff

Severity
Info
Serviceable
No

Appendix A. Integrated management module II (IMM2) error messages 883

 Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-040cffff : Array in system [ComputerSystemElementName] has been restored. (Drive 12)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d040cffff or 0x816f060d040cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-040dffff : Array in system [ComputerSystemElementName] has been restored. (Drive 13)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d040dffff or 0x816f060d040dffff

Severity
Info
Serviceable
No
Automatically notify support

884 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-040effff : Array in system [ComputerSystemElementName] has been restored. (Drive 14)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d040effff or 0x816f060d040effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-040fffff : Array in system [ComputerSystemElementName] has been restored. (Drive 15)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d040fffff or 0x816f060d040fffff

Severity
Info
Serviceable
No
Automatically notify support
No

Appendix A. Integrated management module II (IMM2) error messages 885

 Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0410ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 16)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0410ffff or 0x816f060d0410ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0411ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 17)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0411ffff or 0x816f060d0411ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

886 Lenovo System x3650 M4 HD Installation and Service Guide

 Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0412ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 18)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0412ffff or 0x816f060d0412ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0413ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 19)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0413ffff or 0x816f060d0413ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive

Appendix A. Integrated management module II (IMM2) error messages 887

 SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0414ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 20)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0414ffff or 0x816f060d0414ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0415ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 21)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0415ffff or 0x816f060d0415ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

888 Lenovo System x3650 M4 HD Installation and Service Guide

 5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0416ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 22)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0416ffff or 0x816f060d0416ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0417ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 23)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0417ffff or 0x816f060d0417ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Appendix A. Integrated management module II (IMM2) error messages 889

 CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0418ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 24)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0418ffff or 0x816f060d0418ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-0419ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 25)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d0419ffff or 0x816f060d0419ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information

890 Lenovo System x3650 M4 HD Installation and Service Guide

 Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-041affff : Array in system [ComputerSystemElementName] has been restored. (Drive 26)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d041affff or 0x816f060d041affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-041bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 27)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d041bffff or 0x816f060d041bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177

Appendix A. Integrated management module II (IMM2) error messages 891

 User Response
No action; information only.

• 816f060d-041cffff : Array in system [ComputerSystemElementName] has been restored. (Drive 28)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d041cffff or 0x816f060d041cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-041dffff : Array in system [ComputerSystemElementName] has been restored. (Drive 29)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d041dffff or 0x816f060d041dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response

892 Lenovo System x3650 M4 HD Installation and Service Guide

 No action; information only.

• 816f060d-041effff : Array in system [ComputerSystemElementName] has been restored. (Drive 30)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d041effff or 0x816f060d041effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

• 816f060d-041fffff : Array in system [ComputerSystemElementName] has been restored. (Drive 31)

This message is for the use case when an implementation has detected that a Failed Array has been
Restored.

May also be shown as 816f060d041fffff or 0x816f060d041fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 893

• 816f070c-2001ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 1)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2001ffff or 0x816f070c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2002ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 2)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2002ffff or 0x816f070c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

894 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070c-2003ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 3)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2003ffff or 0x816f070c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 4)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2004ffff or 0x816f070c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 895

• 816f070c-2005ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 5)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2005ffff or 0x816f070c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2006ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 6)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2006ffff or 0x816f070c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

896 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070c-2007ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 7)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2007ffff or 0x816f070c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2008ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 8)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2008ffff or 0x816f070c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 897

• 816f070c-2009ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 9)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2009ffff or 0x816f070c2009ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-200affff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 10)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c200affff or 0x816f070c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

898 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070c-200bffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 11)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c200bffff or 0x816f070c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-200cffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 12)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c200cffff or 0x816f070c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 899

• 816f070c-200dffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 13)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c200dffff or 0x816f070c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-200effff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 14)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c200effff or 0x816f070c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

900 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070c-200fffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 15)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c200fffff or 0x816f070c200fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2010ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 16)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2010ffff or 0x816f070c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 901

• 816f070c-2011ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 17)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2011ffff or 0x816f070c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2012ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 18)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2012ffff or 0x816f070c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

902 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070c-2013ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 19)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2013ffff or 0x816f070c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2014ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 20)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2014ffff or 0x816f070c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 903

• 816f070c-2015ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 21)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2015ffff or 0x816f070c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2016ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 22)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2016ffff or 0x816f070c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

904 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070c-2017ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 23)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2017ffff or 0x816f070c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

• 816f070c-2018ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem

[MemoryElementName]has deasserted. (DIMM 24)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2018ffff or 0x816f070c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 905

• 816f070c-2581ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (All DIMMS)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.

May also be shown as 816f070c2581ffff or 0x816f070c2581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only. One of the DIMMs :

• 816f070d-0400ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 0)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0400ffff or 0x816f070d0400ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

906 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 1)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0401ffff or 0x816f070d0401ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0402ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 2)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0402ffff or 0x816f070d0402ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 907

• 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 3)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0403ffff or 0x816f070d0403ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0404ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 4)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0404ffff or 0x816f070d0404ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

908 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 5)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0405ffff or 0x816f070d0405ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0406ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 6)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0406ffff or 0x816f070d0406ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 909

• 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 7)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0407ffff or 0x816f070d0407ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0408ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 8)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0408ffff or 0x816f070d0408ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

910 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-0409ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 9)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0409ffff or 0x816f070d0409ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-040affff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 10)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d040affff or 0x816f070d040affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 911

• 816f070d-040bffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 11)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d040bffff or 0x816f070d040bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-040cffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 12)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d040cffff or 0x816f070d040cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

912 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-040dffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 13)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d040dffff or 0x816f070d040dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-040effff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 14)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d040effff or 0x816f070d040effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 913

• 816f070d-040fffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 15)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d040fffff or 0x816f070d040fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0410ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 16)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0410ffff or 0x816f070d0410ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

914 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-0411ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 17)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0411ffff or 0x816f070d0411ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0412ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 18)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0412ffff or 0x816f070d0412ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 915

• 816f070d-0413ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 19)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0413ffff or 0x816f070d0413ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0414ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 20)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0414ffff or 0x816f070d0414ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

916 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-0415ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 21)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0415ffff or 0x816f070d0415ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0416ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 22)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0416ffff or 0x816f070d0416ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 917

• 816f070d-0417ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 23)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0417ffff or 0x816f070d0417ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-0418ffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 24)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0418ffff or 0x816f070d0418ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

918 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-0419ffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 25)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d0419ffff or 0x816f070d0419ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-041affff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 26)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d041affff or 0x816f070d041affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 919

• 816f070d-041bffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 27)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d041bffff or 0x816f070d041bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-041cffff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 28)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d041cffff or 0x816f070d041cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

920 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f070d-041dffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 29)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d041dffff or 0x816f070d041dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f070d-041effff : Rebuild completed for Array in system [ComputerSystemElementName].

(Drive 30)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d041effff or 0x816f070d041effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 921

• 816f070d-041fffff : Rebuild completed for Array in system [ComputerSystemElementName].
(Drive 31)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.

May also be shown as 816f070d041fffff or 0x816f070d041fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.

• 816f0807-0301ffff : [ProcessorElementName] has been Enabled. (CPU 1)

This message is for the use case when an implementation has detected a Processor has been Enabled.

May also be shown as 816f08070301ffff or 0x816f08070301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only.

922 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0807-0302ffff : [ProcessorElementName] has been Enabled. (CPU 2)
This message is for the use case when an implementation has detected a Processor has been Enabled.

May also be shown as 816f08070302ffff or 0x816f08070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only.

• 816f0807-2584ffff : [ProcessorElementName] has been Enabled. (All CPUs)

This message is for the use case when an implementation has detected a Processor has been Enabled.

May also be shown as 816f08072584ffff or 0x816f08072584ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only. One of the CPUs :

• 816f0813-2581ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable

Bus Error. (DIMMs)

Appendix A. Integrated management module II (IMM2) error messages 923

 This message is for the use case when an implementation has detected a that a system has recovered
from a Bus Uncorrectable Error.

May also be shown as 816f08132581ffff or 0x816f08132581ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.

• 816f0813-2582ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable

Bus Error. (PCIs)
This message is for the use case when an implementation has detected a that a system has recovered
from a Bus Uncorrectable Error.

May also be shown as 816f08132582ffff or 0x816f08132582ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.

924 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0813-2584ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable
Bus Error. (CPUs)
This message is for the use case when an implementation has detected a that a system has recovered
from a Bus Uncorrectable Error.

May also be shown as 816f08132584ffff or 0x816f08132584ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.

• 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 1)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2001ffff or 0x816f090c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 925

• 816f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 2)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2002ffff or 0x816f090c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 3)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2003ffff or 0x816f090c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

926 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 4)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2004ffff or 0x816f090c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 5)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2005ffff or 0x816f090c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 927

• 816f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 6)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2006ffff or 0x816f090c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 7)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2007ffff or 0x816f090c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

928 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 8)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2008ffff or 0x816f090c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 9)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2009ffff or 0x816f090c2009ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 929

• 816f090c-200affff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 10)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c200affff or 0x816f090c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 11)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c200bffff or 0x816f090c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

930 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 12)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c200cffff or 0x816f090c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-200dffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 13)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c200dffff or 0x816f090c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 931

• 816f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 14)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c200effff or 0x816f090c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-200fffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 15)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c200fffff or 0x816f090c200fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

932 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 16)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2010ffff or 0x816f090c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2011ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 17)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2011ffff or 0x816f090c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 933

• 816f090c-2012ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 18)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2012ffff or 0x816f090c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2013ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 19)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2013ffff or 0x816f090c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

934 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 20)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2014ffff or 0x816f090c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2015ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 21)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2015ffff or 0x816f090c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 935

• 816f090c-2016ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 22)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2016ffff or 0x816f090c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f090c-2017ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no

longer Throttled. (DIMM 23)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2017ffff or 0x816f090c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

936 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f090c-2018ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 24)
This message is for the use case when an implementation has detected Memory is no longer Throttled.

May also be shown as 816f090c2018ffff or 0x816f090c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.

• 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded

State. (CPU 1)
This message is for the use case when an implementation has detected a Processor is no longer running
in the Degraded state.

May also be shown as 816f0a070301ffff or 0x816f0a070301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 937

• 816f0a07-0302ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded
State. (CPU 2)
This message is for the use case when an implementation has detected a Processor is no longer running
in the Degraded state.

May also be shown as 816f0a070302ffff or 0x816f0a070302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
No action; information only.

• 816f0a0c-2001ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

938 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0a0c-2002ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2003ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 939

• 816f0a0c-2004ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2005ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2005ffff or 0x816f0a0c2005ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

940 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0a0c-2006ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2007ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 941

• 816f0a0c-2008ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2008ffff or 0x816f0a0c2008ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2009ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

942 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0a0c-200affff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c200affff or 0x816f0a0c200affff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-200bffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c200bffff or 0x816f0a0c200bffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 943

• 816f0a0c-200cffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-200dffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c200dffff or 0x816f0a0c200dffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

944 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0a0c-200effff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c200effff or 0x816f0a0c200effff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-200fffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c200fffff or 0x816f0a0c200fffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 945

• 816f0a0c-2010ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2010ffff or 0x816f0a0c2010ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2011ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2011ffff or 0x816f0a0c2011ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

946 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0a0c-2012ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2012ffff or 0x816f0a0c2012ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2013ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2013ffff or 0x816f0a0c2013ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 947

• 816f0a0c-2014ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2014ffff or 0x816f0a0c2014ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2015ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2015ffff or 0x816f0a0c2015ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

948 Lenovo System x3650 M4 HD Installation and Service Guide

• 816f0a0c-2016ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2016ffff or 0x816f0a0c2016ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a0c-2017ffff : An Over-Temperature Condition has been removed on the

[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2017ffff or 0x816f0a0c2017ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

Appendix A. Integrated management module II (IMM2) error messages 949

• 816f0a0c-2018ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.

May also be shown as 816f0a0c2018ffff or 0x816f0a0c2018ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.

• 816f0a13-0301ffff : System [ComputerSystemElementName] has recovered from a Fatal Bus

Error. (CPU 1 PECI)
This message is for the use case when an implementation has detected that a system has recovered
from a Bus Fatal Error.

May also be shown as 816f0a130301ffff or 0x816f0a130301ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0245
User Response

950 Lenovo System x3650 M4 HD Installation and Service Guide

 1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Installing the system board). (n = microprocessor number)

• 816f0a13-0302ffff : System [ComputerSystemElementName] has recovered from a Fatal Bus

Error. (CPU 2 PECI)
This message is for the use case when an implementation has detected that a system has recovered
from a Bus Fatal Error.

May also be shown as 816f0a130302ffff or 0x816f0a130302ffff

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0245
User Response

1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Installing the system board). (n = microprocessor number)

Appendix A. Integrated management module II (IMM2) error messages 951

952 Lenovo System x3650 M4 HD Installation and Service Guide
Appendix B. UEFI/POST diagnostic codes
UEFI/POST diagnostic error codes can be generated when the server starts or while the server is running.
UEFI/POST codes are logged in the IMM event log in the server.

For each event code, the following fields are displayed:

Event identifier
An identifier that uniquely identifies an event.

Event description
The logged message string that appears for an event.

Explanation
Additional information to explain why the event occurred.

Severity
An indication of the level of concern for the condition. The severity is abbreviated in the event log to the
first character. The following severities can be displayed.

Table 26. Event severity levels

Severity Description
Informational An informational message is something that was recorded for audit purposes,
usually a user action or a change of states that is normal behavior.
Warning A warning is not as severe as an error, but if possible, the condition should be
corrected before it becomes an error. It might also be a condition that requires
additional monitoring or maintenance.
Error An error typically indicates a failure or critical condition that impairs service or
an expected function.

User response
The actions that you should take to resolve the event.

Perform the steps in the order shown until the problem is solved. After you perform all of the actions that
are described in this field, if you cannot solve the problem, contact IBM Support.

The following is the list of the UEFI/POST error codes and suggested actions to correct the detected
problems.

List of UEFI events

This section lists all messages that can be sent from UEFI.

• I.11002 [I.11002] A processor mismatch has been detected between one or more processors in
the system.
Explanation: One or More Mismatched Processors Detected

Severity
Error

© Copyright Lenovo 2015, 2016 953

 User Response
Complete the following steps:
1. This message could occur with messages about other Processor configuration problems.
Resolve those messages first.
2. If the problem persists, ensure that matching processors are installed (i.e., matching option
part numbers, etc)
3. Verify that the Processor’s are installed in the correct sockets according to the service
information for this product. If not, correct that problem.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
5. (Trained Service technician only) Replace mismatching processor. Inspect Processor socket
and replace the system board first if socket is damaged.

• I.18005 [I.18005] A discrepancy has been detected in the number of cores reported by one or
more processor packages within the system.
Explanation: Processors have mismatched number of cores

Severity
Error
User Response
Complete the following steps:
1. If this is a newly installed option, ensure that matching Processors are installed in the correct
Processor sockets according to the service information for this product.
2. Check IBM support site for an applicable service bulletin that applies to this Processor error.
3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged.

• I.18006 [I.18006] A mismatch between the maximum allowed QPI link speed has been detected for
one or more processor packages.
Explanation: Processors have mismatched QPI Speed

Severity
Error
User Response
Complete the following steps:
1. If this is a newly installed option, ensure that matching Processor CPUs are installed in the
correct ProcessorCPU sockets according to the service information for this product
2. Check IBM support site for an applicable retain tipservice bulletin or firmware update that
applies to this Processor error.
3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged.

• I.18007 [I.18007] A power segment mismatch has been detected for one or more processor
packages.

954 Lenovo System x3650 M4 HD Installation and Service Guide

 Explanation: Processors have mismatched Power Segments

Severity
Error
User Response
Complete the following steps:
1. Processors installed do not have the same power requirements
2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts)
3. If power requirements match, check IBM support site for an applicable service bulletin or
firmware update that applies to this Processor error.
4. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged

• I.18008 [I.18008] Currently, there is no additional information for this event.

Explanation: Processors have mismatched Internal DDR3 Frequency

Severity
Error
User Response
Complete the following steps:
1. Verify that matching DIMMs are installed in the correct population sequence, according to the
service information for this product. {Add link to Memory chart.} Correct any configuration
issues found.
2. (Trained Service technician only) Replace associated Processor. Inspect Processor socket and
replace the system board first if socket is damaged

• I.18009 [I.18009] A core speed mismatch has been detected for one or more processor packages.
Explanation: Processors have mismatched Core Speed

Severity
Error
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets according to the
service information for this product. Correct any mismatch issues found.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged.

• I.1800A [I.1800A] A mismatch has been detected between the speed at which a QPI link has
trained between two or more processor packages.
Explanation: Processors have mismatched Bus Speed

Appendix B. UEFI/POST diagnostic codes 955

 Severity
Error
User Response
Complete the following steps:
1. Verify that the Processor is a valid option that is listed as a Server Proven device for this system.
If not, remove the Processor and install a Server Proven one.
2. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product. Correct any mismatch found.
3. Check IBM support site for an applicable service bulletin or firmware update that applies to
this processor error.
4. (Trained Service technician only) Replace the Processor. Inspect Processor socket and replace
the system board first if socket is damaged

• I.1800B [I.1800B] A cache size mismatch has been detected for one or more processor packages.
Explanation: Processors have one or more cache levels with mismatched size

Severity
Error
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets according to the
service information for this product. Correct any mismatch found.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.

• I.1800C [I.1800C] A cache type mismatch has been detected for one or more processor packages.
Explanation: Processors have one or more cache levels with mismatched type

Severity
Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.

• I.1800D [I.1800D] A cache associativity mismatch has been detected for one or more processor
packages.
Explanation: Processors have one or more cache levels with mismatched associativity

Severity

956 Lenovo System x3650 M4 HD Installation and Service Guide

 Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.

• I.1800E [I.1800E] A processor model mismatch has been detected for one or more processor
packages.
Explanation: Processors have mismatched Model Number

Severity
Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.

• I.1800F [I.1800F] A processor family mismatch has been detected for one or more processor
packages.
Explanation: Processors have mismatched Family

Severity
Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.

• I.18010 [I.18010] A processor stepping mismatch has been detected for one or more processor
packages.
Explanation: Processors of the same model have mismatched Stepping ID

Severity
Error
User Response

Appendix B. UEFI/POST diagnostic codes 957

 Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.

• I.2018002 [I.2018002] The device found at Bus % Device % Function % could not be configured
due to resource constraints. The Vendor ID for the device is % and the Device ID is %.
Explanation: OUT_OF_RESOURCES (PCI Option ROM)

Severity
Info
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat adapter and any attached cables.
2. Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update
that applies to this error. NOTE: It may be necessary to disable unused option ROMs from UEFI
F1 setup or ASU or using adapter manufacturer utilities so that adapter firmware can be updated.
3. Move card to a different slot. If slot not available or error re-occurs, replace adapter.
4. (Trained Service technician only) If adapter was moved to a different slot and error did not
re-occur, verify that this is not a system limitation and then replace the system board. Also, if
this is not the initial installation and the error persists after adapter replacement, replace system
board.

• I.2018003 [I.2018003] A bad option ROM checksum was detected for the device found at Bus %
Device % Function %. The Vendor ID for the device is % and the Device ID is %.
Explanation: ROM CHECKSUM ERROR

Severity
Error
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat adapter and any attached cables.
2. Move adapter to a different system slot, if available.
3. Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update
that applies to this error. NOTE: It may be necessary to configure slot to Gen1 or to use
special utility software so that adapter firmware can be upgraded. Gen1/Gen2 settings can be
configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3
Speed Selection, or the ASU Utility.
4. Replace adapter.

958 Lenovo System x3650 M4 HD Installation and Service Guide

• I.3048005 [I.3048005] UEFI has booted from the backup flash bank.
Explanation: Booting Backup UEFI Image

Severity
Info
User Response
Complete the following steps:
1. Refer to service information for this product section on UEFI Recovery to return system to
primary bank.

• I.3808004 [I.3808004] The IMM System Event log (SEL) is full.

Explanation: IPMI System Event Log is Full

Severity
Info
User Response
Complete the following steps:
1. Use IMM Web Interface to clear event log.
2. If IMM communication is unavailable, use F1 Setup to access System Event Logs Menu and
Choose Clear IMM System Event Log and Restart Server.

• I.3818001 [I.3818001] The firmware image capsule signature for the currently booted flash bank
is invalid.
Explanation: Current Bank CRTM Capsule Update Signature Invalid

Severity
Info
User Response
Complete the following steps:
1. Reboot system. Will come up on backup UEFI image. Reflash the primary UEFI image.
2. If error does not persist no additional recovery action is required.
3. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system
board.

• I.3818002 [I.3818002] The firmware image capsule signature for the non-booted flash bank is
invalid.
Explanation: Opposite Bank CRTM Capsule Update Signature Invalid

Severity
Info
User Response
Complete the following steps:
1. Reflash backup UEFI image.
2. If error does not persist no additional recovery action is required.

Appendix B. UEFI/POST diagnostic codes 959

 3. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system
board.

• I.3818003 [I.3818003] The CRTM flash driver could not lock the secure flash region.
Explanation: CRTM Could not lock secure flash region

Severity
Info
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 setup, flash UEFI image and reset bank to primary (if required). If system
boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the
system board.

• I.58015 [I.58015] Memory spare copy initiated.

Explanation: Spare Copy Started

Severity
Info
User Response
Complete the following steps:
1. No user required for this event. This is for informational purposes only.

• I.580A4 [I.580A4] Memory population change detected.

Explanation: DIMM Population Change Detected

Severity
Info
User Response
Complete the following steps:
1. Check system event log for uncorrected DIMM failures and replace those DIMMs.

• I.580A5 [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored
copy.
Explanation: DIMM Mirror Fail-over Detected

Severity
Info
User Response
Complete the following steps:
1. Check the system-event log for uncorrected DIMM failures and replace those DIMMs.

960 Lenovo System x3650 M4 HD Installation and Service Guide

• I.580A6 [I.580A6] Memory spare copy has completed successfully.
Explanation: Spare Copy Complete

Severity
Info
User Response
Complete the following steps:
1. Check system log for related DIMM failures and replace those DIMMs.

• S.1100B [S.1100B] CATERR(IERR) has asserted on processor %.

Explanation: Processor CATERR(IERR) has asserted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
2. (Trained Service technician only) Replace the Processor.

• S.1100C [S.1100C] An uncorrectable error has been detected on processor %.

Explanation: Uncorrectable processor error detected

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reboot system. If problem persists escalate to the next level of supprt.

• S.2011001 [S.2011001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %.
The Vendor ID for the device is % and the Device ID is %.
Explanation: PCI SERR Detected

Severity
Error
User Response
Complete the following steps:
1. If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a.
Reseat Adapter and any attached cables. b. Reload Device Driver c. If device is not recognized,
reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2 settings can be configured

Appendix B. UEFI/POST diagnostic codes 961

 via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed
Selection, or the ASU Utility.
2. Check IBM support site for an applicable device driver, firmware update, revision of service
information for this product or other information that applies to this error. Load new device driver
and any required firmware updates.
3. If problem persists, then remove Adapter Card. If system reboots successfully without the
adapter, replace that card.
4. (Trained Service technician only) Replace the processor.

• S.2018001 [S.2018001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %.
The Vendor ID for the device is % and the Device ID is %.
Explanation: PCIe Uncorrected Error Detected

Severity
Error
User Response
Complete the following steps:
1. If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a.
Reseat Adapter and any attached cables. b. Reload Device Driver c. If device is not recognized,
reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2 settings can be configured
via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed
Selection, or the ASU Utility.
2. Check IBM support site for an applicable device driver, firmware update, version of service
information for this product or other information that applies to this error. Load new device driver
and any required firmware updates.
3. If problem persists, then remove Adapter Card. If system reboots successfully without the
adapter, replace that card.
4. Trained Service technician only) Replace the processor.

• S.3020007 [S.3020007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.

• S.3028002 [S.3028002] Boot permission timeout detected.

Explanation: Boot Permission Negotiation Timeout

962 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Error
User Response
Complete the following steps:
1. Check CMM/IMM logs for communication errors and resolve.
2. Reseat system
3. If problem persists escalate to the next level of support

• S.3030007 [S.3030007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.

• S.3040007 [S.3040007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.

• S.3050007 [S.3050007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.

Appendix B. UEFI/POST diagnostic codes 963

• S.3058004 [S.3058004] A Three Strike boot failure has occurred. The system has booted with
default UEFI settings.
Explanation: POST failure has occurred! System booted with default settings.

Severity
Error
User Response
Complete the following steps:
1. This event resets UEFI to the default settings for the next boot. If successful, user is forced into
F1 setup. Original UEFI settings are still present.
2. If User did not intentionally trigger the reboots, check logs for probable cause.
3. Undo recent system changes (settings or devices added). If not recent system changes, remove
all options then remove CMOS battery for 30 seconds to clear CMOS contents. Verify that the
system boots. Then, re-install options one at a time to locate the problem.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
5. Reflash UEFI firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents
7. (Trained service technician only) Replace the system board.

• S.3060007 [S.3060007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.

• S.3070007 [S.3070007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.

964 Lenovo System x3650 M4 HD Installation and Service Guide

• S.3108007 [S.3108007 ] The default system settings have been restored.
Explanation: System Configuration Restored to Defaults

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.

• S.3818004 [S.3818004] The CRTM flash driver could not successfully flash the staging area. A
failure occurred.
Explanation: CRTM Update Failed

Severity
Error
User Response
Complete the following steps:
1. Continue booting sytem. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the error persists, continue booting system and reflash UEFI image.
4. (Trained service technician only) Replace the system board.

• S.3818007 [S.3818007] The firmware image capsules for both flash banks could not be verified.
Explanation: CRTM image capsule could not be verified

Severity
Error
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 steup, flash UEFI image and reset bank to primary (if required). If system
boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the
system board.

• S.51003 [S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %.
Explanation: [S.51003] An uncorrectable memory error was detected on processor % channel %. The
failing DIMM within the channel could not be determined.[S.51003] An uncorrectable memory error has
been detected during POST. Fatal Memory Error Occurred

Severity
Error

Appendix B. UEFI/POST diagnostic codes 965

 User Response
Complete the following steps:
1. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM
is properly seated and visually verify that there is no foreign material in any DIMM connector
on that memory channel. If either of these conditions is found, correct and retry with the same
DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in
DIMM population that could be related to this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If problem re-occurs on the same DIMM connector, replace the other DIMMs on the same
memory channel.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to this
memory error.
5. (Trained Service technician only) If problem re-occurs on the same DIMM connector, inspect
connector for damage. If found, replace system board.
6. (Trained Service technician only) Replace affected Processor.
7. (Trained Service technician only) Replace system board.

• S.51006 [S.51006] A memory mismatch has been detected. Please verify that the memory
configuration is valid.
Explanation: One or More Mismatched DIMMs Detected

Severity
Error
User Response
Complete the following steps:
1. Could follow an uncorrectable memory error or failed memory test. Check log and service that
event first. DIMMs disabled by other errors or actions could cause this event.
2. Verify that the DIMMs are installed in the correct population sequence, according to the service
information for this product.
3. Disable memory mirroring and sparing. If this action eliminates the mismatch, check IBM
Support site for information related to this problem.
4. Reflash UEFI firmware.
5. Replace DIMM
6. (Trained Service technician only) Replace Processor.

• S.51009 [S.51009] No system memory has been detected.

Explanation: No Memory Detected

Severity
Error
User Response
Complete the following steps:
1. Make sure that one or more DIMMs are installed in the server.

966 Lenovo System x3650 M4 HD Installation and Service Guide

 2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, verify that
all DIMM connectors are enabled using the Setup utility or the Advanced Settings Utility (ASU).
3. Re-Install all DIMMs verifying the correct population sequence, according to the service
information for this product.
4. (Trained service technician only) Replace the processor.
5. (Trained service technician only) Replace the system board.

• S.58008 [S.58008] A DIMM has failed the POST memory test.

Explanation: DIMM Failed Memory Test

Severity
Error
User Response
Complete the following steps:
1. You must AC-cycle the system to re-enable affected DIMM connector or re-enable manually
using F1 setup
2. If the node has been recently installed, serviced, moved, or upgraded, check to ensure that
DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector. If
either condition is observed, correct and retry with the same DIMM. (Note: Event Log may
contain a recent 00580A4 event denoting detected change in DIMM population that could
be related to this problem.)
3. If problem persists, replace the DIMM identified by LightPath and/or event log entry.
4. If problem re-occurs on the same DIMM connector, swap the other DIMMs on the same memory
channel across channels one at a time to a different memory channel or Processor. (check
service information for this product/Install guide for population requirements for sparing/paring
modes). If problem follows a moved DIMM to a different memory channel, replace that DIMM.
5. Check IBM support site for an applicable service bulletin or firmware update that applies to this
memory error.
6. (Trained service technician only) If problem stays with the original DIMM connector, re-inspect
DIMM connector for foreign material and remove, if found. If connector is damaged, replace
system board.
7. (Trained service technician only) Remove affected Processor and inspect Processor socket pins
for damaged or mis-aligned pins. If damage is found, or this is an upgrade Processor, replace
system board. If there are multiple Processor’s, swap Processor’s to move affected Procesor to
another Processor socket and retry. If problem follows the affected Processor (or there is only
one Processor), replace the affected Processor.
8. (Trained Service technician only) Replace the system board.

• S.68005 [S.68005] An error has been detected by the the IIO core logic on Bus %. The Global Fatal
Error Status register contains %. The Global Non-Fatal Error Status register contains %. Please
check error logs for the presence of additional downstream device error data.
Explanation: Critical IOH-PCI Error

Severity
Error
User Response

Appendix B. UEFI/POST diagnostic codes 967

 Complete the following steps:
1. Check log for a separate error for an associated PCIe device and service that error.
2. Check IBM support site for an applicable service bulletin or firmware update for the system or
adapter that applies to this error.
3. (Trained Service technician only) Replace the system board.

• S.680B8 [S.680B8] Internal QPI Link Failure Detected.

Explanation: Internal QPI Link Failure Detected

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Inspect processor socket for foreign debris or damage. If debris is found remove debris.
3. If error recurs, or socket damage is found, replace the system board (Trained Service technician
only) .
4. (Trained Service Technician Only) Replace the processor.

• S.680B9 [S.680B9] External QPI Link Failure Detected.

Explanation: External QPI Link Failure Detected

Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Inspect processor socket for foreign debris or damage. If debris is found remove debris.
3. If error recurs, or socket damage is found, replace the system board (Trained Service technician
only) .

• W.11004 [W.11004] A processor within the system has failed the BIST.
Explanation: Processor Self Test Failure Detected

Severity
Error
User Response
Complete the following steps:
1. If the Processor or firmware was just updated, check IBM support site for an applicable service
bulletin or firmware update that applies to this Processor error.

968 Lenovo System x3650 M4 HD Installation and Service Guide

 2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move
affected Processor to another Processor socket and retry. If problem follows the affected
Processor, or this is a single Processor system, replace the Processor. Inspect Processor
socket on each Processor removal and replace system board first if damaged or mis-aligned
pins are found.
3. (Trained Service technician only) Replace the system board.

• W.3048006 [W.3048006] UEFI has booted from the backup flash bank due to an Automatic Boot
Recovery (ABR) event.
Explanation: Automated Boot Recovery, Booting Backup UEFI Image

Severity
Warning
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash Primary UEFI image. Refer to UEFI Recovery section of service information for this
product.
3. (Trained service technician only) Replace the system board.

• W.305000A [W.305000A] An invalid date and time have been detected.

Explanation: RTC Date and Time Incorrect

Severity
Warning
User Response
Complete the following steps:
1. Check IMM/chassis event log. This event should immediately precede 0068002 error. Service
that event or any other battery related errors.
2. Use F1 Setup to reset date and time. If problem returns after a system reset, replace CMOS
battery.
3. If problem persists then check IBM support site for an applicable service bulletin or firmware
update that applies to this error.
4. Trained Service technician only) Replace the system board.

• W.3058009 [W.3058009] DRIVER HEALTH PROTOCOL: Missing Configuraiton. Requires Change

Settings From F1.
Explanation: DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1

Severity
Warning
User Response
Complete the following steps:

Appendix B. UEFI/POST diagnostic codes 969

 1. Go to System Settings > Settings > Driver Health Status List and find a driver/controller
reporting Configuration Required status.
2. Search for the driver menu from System Settings and change settings appropriately.
3. Save settings and restart system.

• W.305800A [W.305800A] DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.

Explanation: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.

• W.305800B [W.305800B] DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller.

Explanation: DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller

Severity
Warning
User Response
Complete the following steps:
1. No action required – system will reboot at the end of POST.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.

• W.305800C [W.305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required

Controller.
Explanation: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.

• W.305800D [W.305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires

'Reboot'.

970 Lenovo System x3650 M4 HD Installation and Service Guide

 Explanation: DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system to reconnect the controller.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.

• W.305800E [W.305800E] DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver.
Explanation: DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.

• W.3808000 [W.3808000] An IMM communication failure has occurred.

Explanation: IMM Communication Failure

Severity
Warning
User Response
Complete the following steps:
1. Remove AUX power from the node. This will reboot the entire node.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
3. Reflash UEFI Firmware.
4. (Trained service technician only) Replace the system board.

• W.3808002 [W.3808002] An error occurred while saving UEFI settings to the IMM.
Explanation: Error Updating System Configuration to IMM

Severity
Warning
User Response
Complete the following steps:
1. Use F1 Setup, Verify Settings and Save Settings to recover settings.
2. Remove AUX power from the node. This will reboot the entire node.

Appendix B. UEFI/POST diagnostic codes 971

 3. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
4. Reflash IMM Firmware.
5. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
6. Trained Service technician only) Replace the system board.

• W.3808003 .[W.3808003] Unable to retrieve the system configuration from the IMM.
Explanation: Error Retrieving System Configuration from IMM

Severity
Warning
User Response
Complete the following steps:
1. Use F1 Setup, Verify Settings and Save Settings to recover settings.
2. Remove AUX power from the node. This will reboot the entire node.
3. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
4. Reflash IMM Firmware.
5. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
6. Trained Service technician only) Replace the system board.

• W.3818005 [W.3818005] The CRTM flash driver could not successfully flash the staging area. The
update was aborted
Explanation: CRTM Update Aborted

Severity
Warning
User Response
Complete the following steps:
1. Continue booting system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the event persists, continue booting system and reflash UEFI image.
4. (Trained service technician only) Replace the system board.

• W.3938002 [W.3938002] A boot configuration error has been detected.

Explanation: Boot Configuration Error

Severity
Warning
User Response
Complete the following steps:
1. F1 Setup -> Save Settings

972 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Retry OOB config update

• W.50001 [W.50001] A DIMM has been disabled due to an error detected during POST.
Explanation: DIMM Disabled

Severity
Info
User Response
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, re-enable
the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
3. If problem persists, Power cycle the node from management console.
4. Reset IMM to default settings.
5. Reset UEFI to default settings.
6. Reflash IMM and UEFI firmware.
7. (Trained Service technician only) Replace system board.

• W.58001 [W.58001] The PFA Threshold limit (correctable error logging limit) has been exceeded on
DIMM number % at address %. MC5 Status contains % and MC5 Misc contains %.
Explanation: DIMM PFA Threshold Exceeded

Severity
Error
User Response
Complete the following steps:
1. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM
is properly seated and visually verify that there is no foreign material in any DIMM connector
on that memory channel. If either of these conditions is found, correct and retry with the same
DIMM. (Note: Event Log may contain a recent 00580A4 event denoting detected change in
DIMM population that could be related to this problem.)
2. Check IBM support site for an applicable firmware update that applies to this memory error. The
release notes will list the known problems the update addresses.
3. If the previous steps do not resolve the problem, at the next maintenance opportunity, replace
the affected DIMM (as indicated by LightPath and/or failure log entry).
4. If PFA re-occurs on the same DIMM connector, swap the other DIMMs on the same memory
channel one at a time to a different memory channel or Processor. (check service information for
this product/Install guide for population requirements for sparing/paring modes). If PFA follows a
moved DIMM to any DIMM connector on the different memory channel, replace the moved DIMM.
5. Check IBM support site for an applicable Service Bulletins (Service bulletins) that applies to this
memory error. (Link to IBM support service bulletins)
6. (Trained service technician only) If problem continues to re-occur on the same DIMM connector,
inspect DIMM connector for foreign material and remove, if found. If connector is damaged,
replace system board.

Appendix B. UEFI/POST diagnostic codes 973

 7. (Trained service technician only) Remove affected Processor and inspect Processor socket pins
for damaged or mis-aligned pins. If damage is found or Processor is an upgrade part, replace
system board.
8. (Trained Service technician only) Replace affected processor.
9. (Trained Service technician only) Replace system board.

• W.58007 [W.58007] Invalid memory configuration (Unsupported DIMM Population) detected. Please
verify memory configuration is valid.
Explanation: Unsupported DIMM Population

Severity
Error
User Response
Complete the following steps:
1. Could follow an uncorrectable memory error or failed memory test. Check log and service that
event first. DIMMs disabled by other errors or actions could cause this event.
2. Ensure that the DIMM connectors are populated according to the guidelines in the service
information for this product.

• W.580A1 [W.580A1] Invalid memory configuration for Mirror Mode. Please correct memory
configuration.
Explanation: Unsupported DIMM Population for Mirror Mode

Severity
Error
User Response
Complete the following steps:
1. If a DIMM connector error LED is lit, resolve the failure.
2. Make sure that the DIMM connectors are correctly populated for mirroring mode, according to
the service information for this product.

• W.580A2 [W.580A2] Invalid memory configuration for Sparing Mode. Please correct memory
configuration.
Explanation: Unsupported DIMM Population for Spare Mode

Severity
Error
User Response
Complete the following steps:
1. Make sure that the DIMM connectors are correctly populated for sparing mode, according to
the service information for this product.

• W.68002 [W.68002] A CMOS battery error has been detected

974 Lenovo System x3650 M4 HD Installation and Service Guide

Explanation: CMOS Battery Fault

Severity
Error
User Response
Complete the following steps:
1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
3. Replace CMOS Battery
4. (Trained Service technician only) Replace the system board.

Appendix B. UEFI/POST diagnostic codes 975

976 Lenovo System x3650 M4 HD Installation and Service Guide
Appendix C. DSA diagnostic test results
After running the DSA diagnostic tests, use this information to resolve any issues that were found.

DSA Broadcom network test results

The following messages can result when you run the Broadcom network test.

Test results for the DSA Broadcom network test

The following messages can result when you run the DSA Broadcom network test.

• 405-000-000 : BRCM:TestControlRegisters Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-001-000 : BRCM:TestMIIRegisters Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

© Copyright Lenovo 2015, 2016 977

• 405-002-000 : BRCM:TestEEPROM Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-003-000 : BRCM:TestInternalMemory Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-004-000 : BRCM:TestInterrupt Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No

978 Lenovo System x3650 M4 HD Installation and Service Guide

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-005-000 : BRCM:TestLoopbackMAC Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-006-000 : BRCM:TestLoopbackPhysical Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-007-000 : BRCM:TestLEDs Test Passed

The test passed.

Recoverable
No

Appendix C. DSA diagnostic test results 979

 Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-800-000 : BRCM:TestControlRegisters Test Aborted

The control registers test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-801-000 : BRCM:TestMIIRegisters Test Aborted

The MII register test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

980 Lenovo System x3650 M4 HD Installation and Service Guide

• 405-802-000 : BRCM:TestEEPROM Test Aborted
The EEPROM test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-803-000 : BRCM:TestInternalMemory Test Aborted

The internal memory test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-804-000 : BRCM:TestInterrupt Test Aborted

The interrupt test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 981

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-805-000 : BRCM:TestLoopbackMAC Test Aborted

Loopback testing at the MAC layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-806-000 : BRCM:TestLoopbackPhysical Test Aborted

Loopback testing at the physical layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-807-000 : BRCM:TestLEDs Test Aborted

Verification of status LEDs was canceled.

Recoverable
No

982 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-900-000 : BRCM:TestControlRegisters Test Failed

A failure was detected while testing internal MAC registers

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-901-000 : BRCM:TestMIIRegisters Test Failed

A failure was detected while testing internal PHY registers.

Recoverable
No
Severity
Error
Serviceable
Yes

Appendix C. DSA diagnostic test results 983

 Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-902-000 : BRCM:TestEEPROM Test Failed

A failure was detected while testing non-volatile RAM.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-903-000 : BRCM:TestInternalMemory Test Failed

A failure was detected while testing internal memory.

Recoverable
No
Severity

984 Lenovo System x3650 M4 HD Installation and Service Guide

 Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-904-000 : BRCM:TestInterrupt Test Failed

A failure was detected while testing interrupts.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-905-000 : BRCM:TestLoopbackMAC Test Failed

BRCM:TestLoopbackMAC Test Failed.

Appendix C. DSA diagnostic test results 985

 Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 405-906-000 : BRCM:TestLoopbackPhysical Test Failed

A failure was detected during the loopback test at the physical layer.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

986 Lenovo System x3650 M4 HD Installation and Service Guide

• 405-907-000 : BRCM:TestLEDs Test Failed
A failure was detected while verifying operation of the status LEDs.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA Brocade test results

The following messages can result when you run the Brocade test.

Test results for the DSA Brocade test

The following messages can result when you run the DSA Brocade test.

• 218-000-000 : Brocade:MemoryTest Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 987

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-001-000 : Brocade:ExternalLoopbackTest Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-002-000 : Brocade:SerdesLoopbackTest Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-003-000 : Brocade:PCILoopbackTest Passed

The test passed.

Recoverable
No

988 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-004-000 : Brocade:ExternalEthLoopbackTest Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-005-000 : Brocade:SerdesEthLoopbackTest Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

Appendix C. DSA diagnostic test results 989

• 218-006-000 : Brocade:InternalLoopbackTest Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-800-000 : Brocade:MemoryTest Aborted

The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-801-000 : Brocade:ExternalLoopbackTest Aborted

The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

990 Lenovo System x3650 M4 HD Installation and Service Guide

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-802-000 : Brocade:SerdesLoopbackTest Aborted

The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-803-000 : Brocade:PCILoopbackTest Aborted

The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted

The test was canceled.

Recoverable
No

Appendix C. DSA diagnostic test results 991

 Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-805-000 : Brocade:SerdesEthLoopbackTest Aborted

The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-806-000 : Brocade:InternalLoopbackTest Aborted

The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

992 Lenovo System x3650 M4 HD Installation and Service Guide

• 218-900-000 : Brocade:MemoryTest Failed
A failure was detected while testing the adapter memory.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-901-000 : Brocade:ExternalLoopbackTest Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.

Related links

Appendix C. DSA diagnostic test results 993

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 218-902-000 : Brocade:SerdesLoopbackTest Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-903-000 : Brocade:PCILoopbackTest Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.

994 Lenovo System x3650 M4 HD Installation and Service Guide

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-904-000 : Brocade:ExternalEthLoopbackTest Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check or replace SFP/cable.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-905-000 : Brocade:SerdesEthLoopbackTest Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.

Appendix C. DSA diagnostic test results 995

 2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 218-906-000 : Brocade:InternalLoopbackTest Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA checkpoint panel test results

The following messages can result when you run the checkpoint panel test.

Test results for the DSA checkpoint panel test

The following messages can result when you run the DSA checkpoint panel test.

• 180-000-000 : Check-point Panel Test Passed

Check-point Panel Test Passed.

996 Lenovo System x3650 M4 HD Installation and Service Guide

 Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 180-801-000 : Check-point Panel Test Aborted

Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is
connected.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Inspect and reseat operator information panel cable at both ends.
2. Verify that the Baseboard Management Controller (BMC) is working.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 180-901-000 : Check-point Panel Test Failed

Check-point Panel Test Failed. Operator reported incorrect display.

Recoverable
No
Severity

Appendix C. DSA diagnostic test results 997

 Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the operator information panel cabling for loose or broken connections at both ends or
damage to the cable.
2. Replace the information panel cable if damage is present.
3. Run the test again.
4. Replace the operator information panel assembly.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA CPU stress test results

The following messages can result when you run the CPU stress test.

Test results for the DSA CPU stress test

The following messages can result when you run the DSA CPU stress test.

• 089-000-000 : CPU Stress Test Passed

CPU Stress Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA

998 Lenovo System x3650 M4 HD Installation and Service Guide

 – Latest level of BMC/IMM

• 089-801-000 : CPU Stress Test Aborted

CPU Stress Test Aborted. Internal Program Error.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
The latest level firmware for this component can be found in reference to this system type at
the IBM Support website.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 089-802-000 : CPU Stress Test Aborted

CPU Stress Test Aborted. System resource unavailability error.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response

Appendix C. DSA diagnostic test results 999

 Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 089-803-000 : CPU Stress Test Aborted

CPU Stress Test Aborted. Memory size is insufficient to run the test. At least 1GB is required.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 089-804-000 : CPU Stress Test Aborted

CPU Stress Test Aborted. User pressed Ctrl-C.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No

1000 Lenovo System x3650 M4 HD Installation and Service Guide

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 089-901-000 : CPU Stress Test Failed

CPU Stress Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system and then run the test again.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA Emulex adapter test results

The following messages can result when you run the Emulex adapter test.

Test results for the DSA Emulex adapter test

The following messages can result when you run the DSA Emulex adapter test.

• 516-000-000 : ELXUCNA: NIC MAC LoopBackTest Passed

Appendix C. DSA diagnostic test results 1001

 The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-001-000 : ELXUCNA: NIC PHY LoopBackTest Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

1002 Lenovo System x3650 M4 HD Installation and Service Guide

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted

Loopback testing at the MAC layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-801-000 : ELXUCNA: NIC PHY LoopBackTest Aborted

Loopback testing at the physical layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-802-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Aborted

Verification of status LEDs was canceled.

Recoverable
No
Severity
Warning

Appendix C. DSA diagnostic test results 1003

 Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-900-000 : ELXUCNA: NIC MAC LoopBackTest Failed

A failure was detected during the loopback test at the MAC layer.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed

A failure was detected during the loopback test at the physical layer.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No

1004 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 516-902-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Failed

A failure was detected while verifying operation of the status LEDs.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA EXA port ping test results

The following messages can result when you run the EXA port ping test.

Test results for the DSA EXA port ping test

The following messages can result when you run the DSA EXA port ping test.

Appendix C. DSA diagnostic test results 1005

• 401-000-000 : EXA Port Ping Test Passed
EXA Port Ping Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 401-801-000 : EXA Port Ping Test Aborted

EXA Port Ping Test Aborted. Unable to get device base address.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 401-802-000 : EXA Port Ping Test Aborted

EXA Port Ping Test Aborted. Port connections may not be correct.

Recoverable

1006 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 401-901-001 : EXA Port Ping Test Failed

EXA Port Ping Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Check scalability cables for loose connections.
4. Replace the scalability cable(s) for specified port(s).
5. If the problem remains, contact your technical-service representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

Appendix C. DSA diagnostic test results 1007

DSA hard drive test results
The following messages can result when you run the hard drive test.

Test results for the DSA hard drive test

The following messages can result when you run the DSA hard drive test.

• 217-000-000 : HDD Test Passed

HDD Stress Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 217-800-000 : HDD Test Aborted

HDD Test Aborted. The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify that Hard drive supports self test and self test logging.
4. If the problem remains, contact your technical-support representative.

Related links

1008 Lenovo System x3650 M4 HD Installation and Service Guide

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 217-900-000 : HDD Test Failed

HDD Test Failed. The hard drive self-test detected a failure.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA Intel network test results

The following messages can result when you run the Intel network test.

Test results for the DSA Intel network test

The following messages can result when you run the DSA Intel network test.

• 406-000-000 : IANet:Registers Test Passed

The test passed.

Recoverable
No
Severity
Event

Appendix C. DSA diagnostic test results 1009

 Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-001-000 : IANet:EEPROM Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-002-000 : IANet:FIFO Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-003-000 : IANet:Interrupts Test Passed

1010 Lenovo System x3650 M4 HD Installation and Service Guide

 The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-004-000 : IANet:Loopback Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-800-000 : IANet:Registers Test Aborted

Registers test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

Appendix C. DSA diagnostic test results 1011

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 406-801-000 : IANet:EEPROM Test Aborted

EEPROM test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-802-000 : IANet:FIFO Test Aborted

FIFO test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-803-000 : IANet:Interrupts Test Aborted

Interrupt test was canceled.

Recoverable
No
Severity
Warning

1012 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-804-000 : IANet:Loopback Test Aborted

Loopback test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-900-000 : IANet:Registers Test Failed

A failure was detected during the Registers test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Appendix C. DSA diagnostic test results 1013

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-901-000 : IANet:EEPROM Test Failed

A failure was detected during the EEPROM test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-902-000 : IANet:FIFO Test Failed

A failure was detected during the FIFO test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.

1014 Lenovo System x3650 M4 HD Installation and Service Guide

 2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-903-000 : IANet:Interrupts Test Failed

A failure was detected during the Interrupt test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log. If the
ethernet device is sharing interrupts, if possible modify the interrupt assignments using F1
Setup to assign a unique interrupt to the device.
4. Rerun the test.
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 406-904-000 : IANet:Loopback Test Failed

A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable

Appendix C. DSA diagnostic test results 1015

 Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the Ethernet cable for damage and ensure correct cable type and attachment.
2. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Rerun the test.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA LSI hard drive test results

The following messages can result when you run the LSI hard drive test.

Test results for the DSA LSI hard drive test

The following messages can result when you run the DSA LSI hard drive test.

• 407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed

The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted

1016 Lenovo System x3650 M4 HD Installation and Service Guide

 The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed

The hard drive self-test detected a failure.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA Mellanox adapter test results

The following messages can result when you run the Mellanox adapter test.

Appendix C. DSA diagnostic test results 1017

Test results for the DSA Mellanox adapter test
The following messages can result when you run the DSA Mellanox adapter test.

• 408-000-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Passed

Port Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed

Port Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted

Port Test was canceled.

Recoverable
No
Severity
Warning
Serviceable

1018 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted

Port Test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 408-900-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Failed

Port Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.

Related links

– IBM Support website

Appendix C. DSA diagnostic test results 1019

 – Latest level of DSA
– Latest level of BMC/IMM

• 408-901-000 : MLNX:MLNX_DiagnosticTestIBPort Test Failed

Port Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state and a subnet manager
running on the fabric to which the port is attached.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA memory isolation test results

The following messages can result when you run the memory isolation test.

Test results for the DSA memory isolation test

The following messages can result when you run the DSA memory isolation test.

• 201-000-000 : Standalone Memory Test Passed

Quick/Full Memory Test All CPUs Passed.

Recoverable
No
Severity
Event
Serviceable
No

1020 Lenovo System x3650 M4 HD Installation and Service Guide

 Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-000-001 : Standalone Memory Test Passed

Quick/Full Memory Test CPU 1 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-000-002 : Standalone Memory Test Passed

Quick/Full Memory Test CPU 2 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-000-003 : Standalone Memory Test Passed

Quick/Full Memory Test CPU 3 Passed.

Appendix C. DSA diagnostic test results 1021

 Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-000-004 : Standalone Memory Test Passed

Quick/Full Memory Test CPU 4 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-811-000 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.

1022 Lenovo System x3650 M4 HD Installation and Service Guide

 2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-811-001 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-811-002 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support

Appendix C. DSA diagnostic test results 1023

 No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-811-003 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-812-000 : Standalone Memory Test Aborted

Memory test is not supported for this system.

Recoverable
No
Severity

1024 Lenovo System x3650 M4 HD Installation and Service Guide

 Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-812-001 : Standalone Memory Test Aborted

Memory test is not supported for this system.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-812-002 : Standalone Memory Test Aborted

Memory test is not supported for this system.

Appendix C. DSA diagnostic test results 1025

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-812-003 : Standalone Memory Test Aborted

Memory test is not supported for this system.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1026 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-813-000 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-813-001 : Standalone Memory Test Aborted

Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1027

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-813-002 : Standalone Memory Test Aborted

Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-813-003 : Standalone Memory Test Aborted

Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1028 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-814-000 : Standalone Memory Test Aborted

Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-814-001 : Standalone Memory Test Aborted

Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1029

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-814-002 : Standalone Memory Test Aborted

Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-814-003 : Standalone Memory Test Aborted

Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning

1030 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-815-000 : Standalone Memory Test Aborted

Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-815-001 : Standalone Memory Test Aborted

Program Error with Quick Memory Menu Option Selection.

Appendix C. DSA diagnostic test results 1031

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-815-002 : Standalone Memory Test Aborted

Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1032 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-815-003 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-816-000 : Standalone Memory Test Aborted

Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1033

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-816-001 : Standalone Memory Test Aborted

Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-816-002 : Standalone Memory Test Aborted

Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1034 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-816-003 : Standalone Memory Test Aborted

Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-818-000 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1035

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-818-001 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-818-002 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning

1036 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-818-003 : Standalone Memory Test Aborted

Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-819-000 : Standalone Memory Test Aborted

The start-end address ranges in the restricted area of the memory.

Appendix C. DSA diagnostic test results 1037

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-819-001 : Standalone Memory Test Aborted

The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1038 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-819-002 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-819-003 : Standalone Memory Test Aborted

The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1039

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-820-000 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-820-001 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1040 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-820-002 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-820-003 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1041

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-821-000 : Standalone Memory Test Aborted

Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-821-001 : Standalone Memory Test Aborted

Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning

1042 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-821-002 : Standalone Memory Test Aborted

Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-821-003 : Standalone Memory Test Aborted

Variable range MTRR registers are larger than fixed range MTRR registers.

Appendix C. DSA diagnostic test results 1043

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-822-000 : Standalone Memory Test Aborted

Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1044 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-822-001 : Standalone Memory Test Aborted
Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-822-002 : Standalone Memory Test Aborted

Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1045

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-822-003 : Standalone Memory Test Aborted

Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-824-000 : Standalone Memory Test Aborted

Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run
the test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1046 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-824-001 : Standalone Memory Test Aborted

Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run
the test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-824-002 : Standalone Memory Test Aborted

Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run
the test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support

Appendix C. DSA diagnostic test results 1047

 No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-824-003 : Standalone Memory Test Aborted

Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run
the test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-826-000 : Standalone Memory Test Aborted

BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No

1048 Lenovo System x3650 M4 HD Installation and Service Guide

 Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-826-001 : Standalone Memory Test Aborted

BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-826-002 : Standalone Memory Test Aborted

Appendix C. DSA diagnostic test results 1049

 BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-826-003 : Standalone Memory Test Aborted

BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA

1050 Lenovo System x3650 M4 HD Installation and Service Guide

 – Latest level of BMC/IMM

• 201-827-000 : Standalone Memory Test Aborted

BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-827-001 : Standalone Memory Test Aborted

BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Appendix C. DSA diagnostic test results 1051

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-827-002 : Standalone Memory Test Aborted

BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-827-003 : Standalone Memory Test Aborted

BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1052 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-844-000 : Standalone Memory Test Aborted

Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-844-001 : Standalone Memory Test Aborted

Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1053

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-844-002 : Standalone Memory Test Aborted

Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-844-003 : Standalone Memory Test Aborted

Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning

1054 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-845-000 : Standalone Memory Test Aborted

Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-845-001 : Standalone Memory Test Aborted

Chipset Error: Problem clearing MSR machine check control registers.

Appendix C. DSA diagnostic test results 1055

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-845-002 : Standalone Memory Test Aborted

Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1056 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-845-003 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-859-000 : Standalone Memory Test Aborted

INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1057

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-859-001 : Standalone Memory Test Aborted

INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-859-002 : Standalone Memory Test Aborted

INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1058 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-859-003 : Standalone Memory Test Aborted

INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-860-000 : Standalone Memory Test Aborted

No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1059

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-860-001 : Standalone Memory Test Aborted

No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-860-002 : Standalone Memory Test Aborted

No OEM0 type 1 found.

Recoverable
No
Severity
Warning

1060 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-860-003 : Standalone Memory Test Aborted

No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-861-000 : Standalone Memory Test Aborted

No SRAT type 1 found.

Appendix C. DSA diagnostic test results 1061

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-861-001 : Standalone Memory Test Aborted

No SRAT type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1062 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-861-002 : Standalone Memory Test Aborted
No SRAT type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-861-003 : Standalone Memory Test Aborted

No SRAT type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1063

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-862-000 : Standalone Memory Test Aborted

No OEM1 structure found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-862-001 : Standalone Memory Test Aborted

No OEM1 structure found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1064 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-862-002 : Standalone Memory Test Aborted

No OEM1 structure found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-862-003 : Standalone Memory Test Aborted

No OEM1 structure found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1065

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-863-000 : Standalone Memory Test Aborted

No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-863-001 : Standalone Memory Test Aborted

No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning

1066 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-863-002 : Standalone Memory Test Aborted

No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-863-003 : Standalone Memory Test Aborted

No IBMERROR key in OEM1 structure.

Appendix C. DSA diagnostic test results 1067

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-864-000 : Standalone Memory Test Aborted

No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1068 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-864-001 : Standalone Memory Test Aborted
No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-864-002 : Standalone Memory Test Aborted

No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1069

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-864-003 : Standalone Memory Test Aborted

No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-865-000 : Standalone Memory Test Aborted

No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1070 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-865-001 : Standalone Memory Test Aborted

No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-865-002 : Standalone Memory Test Aborted

No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1071

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-865-003 : Standalone Memory Test Aborted

No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-866-000 : Standalone Memory Test Aborted

EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning

1072 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-866-001 : Standalone Memory Test Aborted

EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-866-002 : Standalone Memory Test Aborted

EFI-SAL Invalid parameter from GetMemoryMap function.

Appendix C. DSA diagnostic test results 1073

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-866-003 : Standalone Memory Test Aborted

EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1074 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-867-000 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-867-001 : Standalone Memory Test Aborted

EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1075

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-867-002 : Standalone Memory Test Aborted

EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-867-003 : Standalone Memory Test Aborted

EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1076 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-868-000 : Standalone Memory Test Aborted

EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-868-001 : Standalone Memory Test Aborted

EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1077

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-868-002 : Standalone Memory Test Aborted

EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-868-003 : Standalone Memory Test Aborted

EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning

1078 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-869-000 : Standalone Memory Test Aborted

EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-869-001 : Standalone Memory Test Aborted

EFI/SAL Invalid parameter from GetMemoryMap function.

Appendix C. DSA diagnostic test results 1079

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-869-002 : Standalone Memory Test Aborted

EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1080 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-869-003 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-870-000 : Standalone Memory Test Aborted

CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1081

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-870-001 : Standalone Memory Test Aborted

CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-870-002 : Standalone Memory Test Aborted

CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1082 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-870-003 : Standalone Memory Test Aborted

CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-871-000 : Standalone Memory Test Aborted

Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1083

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-871-001 : Standalone Memory Test Aborted

Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-871-002 : Standalone Memory Test Aborted

Data Mis-compare encountered.

Recoverable
No
Severity
Warning

1084 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-871-003 : Standalone Memory Test Aborted

Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-877-000 : Standalone Memory Test Aborted

BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Appendix C. DSA diagnostic test results 1085

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-877-001 : Standalone Memory Test Aborted

BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1086 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-877-002 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-877-003 : Standalone Memory Test Aborted

BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1087

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-878-000 : Standalone Memory Test Aborted

Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-878-001 : Standalone Memory Test Aborted

Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

1088 Lenovo System x3650 M4 HD Installation and Service Guide

 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-878-002 : Standalone Memory Test Aborted

Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-878-003 : Standalone Memory Test Aborted

Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1089

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-885-000 : Standalone Memory Test Aborted

Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-885-001 : Standalone Memory Test Aborted

Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning

1090 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-885-002 : Standalone Memory Test Aborted

Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-885-003 : Standalone Memory Test Aborted

Processor does not support MTRR register manipulation. Can not write to memory without cache.

Appendix C. DSA diagnostic test results 1091

 Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-886-000 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1092 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-886-001 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-886-002 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1093

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 201-886-003 : Standalone Memory Test Aborted

Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-899-000 : Standalone Memory Test Aborted

Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1094 Lenovo System x3650 M4 HD Installation and Service Guide

• 201-899-001 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-899-002 : Standalone Memory Test Aborted

Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-899-003 : Standalone Memory Test Aborted

Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Appendix C. DSA diagnostic test results 1095

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-901-000 : Standalone Memory Test Failed

Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-901-001 : Standalone Memory Test Failed

Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No

1096 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 201-901-002 : Standalone Memory Test Failed

Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

Appendix C. DSA diagnostic test results 1097

• 201-901-003 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA memory stress test results

The following messages can result when you run the memory stress test.

Test results for the DSA memory stress test

The following messages can result when you run the DSA memory stress test.

• 202-000-000 : MemStr Test Passed

Test Passed.

Recoverable
No
Severity
Event

1098 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 202-801-000 : MemStr Test Aborted

Internal program error.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Check the system firmware level and upgrade if necessary.
6. Run the memory diagnostic to identify the specific failing DIMM.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 202-802-000 : MemStr Test Aborted

Memory size is insufficient to run the test. At least 1 GB is required.

Recoverable
No
Severity
Warning

Appendix C. DSA diagnostic test results 1099

 Serviceable
Yes
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 202-803-000 : MemStr Test Aborted

User pressed Ctrl-C.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 202-901-000 : MemStr Test Failed

Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Execute the standard DSA memory diagnostics to validate all memory.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Turn off the system and disconnect it from power.
4. Reseat the memory cards and DIMMs.
5. Reconnect the system to power and turn the system on.

1100 Lenovo System x3650 M4 HD Installation and Service Guide

 6. Run the test again.
7. Execute the standard DSA memory diagnostics to validate all memory.
8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 202-902-000 : MemStr Test Failed

Memory size is insufficient to run the test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Ensure that all memory is enabled by checking the "Available System Memory" in the "Resource
Utilization" section of the DSA Diagnostic Event log.
2. If necessary, access the Configuration/Setup Utility program by pressing F1 during system
boot and enable all memory.
3. Make sure that the DSA Diagnostic code is at the latest level.
4. Run the test again.
5. Execute the standard DSA memory diagnostics to validate all memory.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA Nvidia GPU test results

The following messages can result when you run the Nvidia GPU test.

Appendix C. DSA diagnostic test results 1101

Test results for the DSA Nvidia GPU test
The following messages can result when you run the DSA Nvidia GPU test.

• 409-000-000 : NVIDIA User Diagnostic Test Passed

NVIDIA User Diagnostic test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed

Nvidia GPU Bandwidth test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed

Nvidia GPU Query test passed.

Recoverable
No
Severity
Event
Serviceable

1102 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed

Nvidia GPU Matrix test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-006-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Passed

Nvidia GPU Binomial test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-800-000 : NVIDIA User Diagnostic Test Aborted

NVIDIA User Diagnostic test was canceled.

Appendix C. DSA diagnostic test results 1103

 Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-803-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Aborted

Nvidia GPU Bandwidth test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted

Nvidia GPU Query test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA

1104 Lenovo System x3650 M4 HD Installation and Service Guide

 – Latest level of BMC/IMM

• 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted

Nvidia GPU Matrix test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-806-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Aborted

Nvidia GPU Binomial test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-900-000 : NVIDIA User Diagnostic Test Failed

NVIDIA User Diagnostic Test Failed.

Recoverable
No
Severity
Event
Serviceable
Yes

Appendix C. DSA diagnostic test results 1105

 Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-903-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Failed

Nvidia GPU Bandwidth Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed

1106 Lenovo System x3650 M4 HD Installation and Service Guide

 Nvidia GPU Query Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed

Nvidia GPU Matrix Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.

Appendix C. DSA diagnostic test results 1107

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 409-906-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Failed

Nvidia GPU Binomial Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA optical drive test results

The following messages can result when you run the optical drive test.

Test results for the DSA optical drive test

The following messages can result when you run the DSA optical drive test.

• 215-000-000 : Optical Drive Test Passed

Optical Drive Test Passed.

Recoverable

1108 Lenovo System x3650 M4 HD Installation and Service Guide

 No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 215-801-000 : Optical Drive Test Aborted

Optical Drive Test Aborted. Unable to communicate with driver.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the DSA Diagnostic code is at the latest level.
2. Run the test again.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
6. Run the test again.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 215-802-000 : Optical Drive Test Aborted

Optical Drive Test Aborted. A read error was encountered.

Recoverable
No

Appendix C. DSA diagnostic test results 1109

 Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 215-803-000 : Optical Drive Test Failed

Optical Drive Test Failed. Disk may be in use by the operating system.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Wait for the system activity to cease
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

1110 Lenovo System x3650 M4 HD Installation and Service Guide

• 215-804-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. The media tray is open.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again.
2. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 215-901-000 : Optical Drive Test Aborted

Optical Drive Test Aborted. Drive media is not detected.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.

Appendix C. DSA diagnostic test results 1111

 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 215-902-000 : Optical Drive Test Failed

Optical Drive Test Failed. Read miscompare.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 215-903-000 : Optical Drive Test Aborted

Optical Drive Test Aborted. Could not access the device.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No

1112 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA system management test results

The following messages can result when you run the system management test.

Test results for the DSA system management test

The following messages can result when you run the DSA system management test.

• 166-000-001 : IMM I2C Test Passed

IMM I2C Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-801-001 : IMM I2C Test Aborted

Appendix C. DSA diagnostic test results 1113

 IMM returned incorrect response length.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-802-001 : IMM I2C Test Aborted

Test cannot be completed for unknown reason.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-803-001 : IMM I2C Test Aborted

Node Busy. Try later.

1114 Lenovo System x3650 M4 HD Installation and Service Guide

 Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-804-001 : IMM I2C Test Aborted

Invalid Command.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-805-001 : IMM I2C Test Aborted

Invalid Command for given LUN.

Recoverable
No

Appendix C. DSA diagnostic test results 1115

 Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-806-001 : IMM I2C Test Aborted

Timeout while processing command.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-807-001 : IMM I2C Test Aborted

Out of space.

Recoverable
No
Severity
Warning

1116 Lenovo System x3650 M4 HD Installation and Service Guide

 Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-808-001 : IMM I2C Test Aborted

Reservation Canceled or Invalid Reservation ID.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-809-001 : IMM I2C Test Aborted

Request data truncated.

Recoverable
No
Severity
Warning
Serviceable
Yes

Appendix C. DSA diagnostic test results 1117

 Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-810-001 : IMM I2C Test Aborted

Request data length invalid.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-811-001 : IMM I2C Test Aborted

Request data field length limit exceeded.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No

1118 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-812-001 : IMM I2C Test Aborted

Parameter out of range.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-813-001 : IMM I2C Test Aborted

Cannot return number of requested data bytes.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:

Appendix C. DSA diagnostic test results 1119

 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-814-001 : IMM I2C Test Aborted

Requested Sensor, data, or record not present.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-815-001 : IMM I2C Test Aborted

Invalid data field in Request.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

1120 Lenovo System x3650 M4 HD Installation and Service Guide

 Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-816-001 : IMM I2C Test Aborted

Command illegal for specified sensor or record type.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-817-001 : IMM I2C Test Aborted

Command response could not be provided.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

Appendix C. DSA diagnostic test results 1121

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 166-818-001 : IMM I2C Test Aborted

Cannot execute duplicated request.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-819-001 : IMM I2C Test Aborted

Command response could not be provided. SDR Repository in?update mode.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA

1122 Lenovo System x3650 M4 HD Installation and Service Guide

 – Latest level of BMC/IMM

• 166-820-001 : IMM I2C Test Aborted

Command response could not be provided. Device in firmware update mode.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-821-001 : IMM I2C Test Aborted

Command response could not be provided. BMC initialization in progress.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

Appendix C. DSA diagnostic test results 1123

• 166-822-001 : IMM I2C Test Aborted
Destination unavailable.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-823-001 : IMM I2C Test Aborted

Cannot execute command. Insufficient privilege level.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-824-001 : IMM I2C Test Aborted

1124 Lenovo System x3650 M4 HD Installation and Service Guide

 Cannot execute command.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-901-001 : IMM I2C Test Failed

IMM Indicates failure in RTMM bus (BUS 0).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

Appendix C. DSA diagnostic test results 1125

• 166-904-001 : IMM I2C Test Failed
IMM Indicates failure in PCA9543 IO Expander bus (BUS 3).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-905-001 : IMM I2C Test Failed

IMM Indicates failure in MAX7319 IO Expander bus (BUS 4).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

1126 Lenovo System x3650 M4 HD Installation and Service Guide

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 166-907-001 : IMM I2C Test Failed

IMM Indicates failure in Ambient Temperature Sensor bus (BUS 6).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 166-908-001 : IMM I2C Test Failed

IMM Indicates failure in PCA9557 IO Expander bus (BUS 7).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.

Appendix C. DSA diagnostic test results 1127

 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

DSA tape drive test results

The following messages can result when you run the tape drive test.

Test results for the DSA tape drive test

The following messages can result when you run the DSA tape drive test.

• 264-000-000 : Tape Test Passed

Tape Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-901-000 : Tape Test Failed

An error was found in the tape alert log.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No

1128 Lenovo System x3650 M4 HD Installation and Service Guide

 User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the drive firmware is at the latest level.
6. Rerun the test after upgrading to the latest firmware level.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-902-000 : Tape Test Failed

Tape Test Failed. Media is not detected.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-903-000 : Tape Test Failed

Tape Test Failed. Media is not detected.

Appendix C. DSA diagnostic test results 1129

 Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-904-000 : Tape Test Failed

Tape Test Failed. Drive hardware error.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

1130 Lenovo System x3650 M4 HD Installation and Service Guide

 – IBM Support website
– Latest level of DSA
– Latest level of BMC/IMM

• 264-905-000 : Tape Test Failed

Tape Test Failed. Software error: invalid request.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system.
2. Check the system firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Make sure that the drive firmware is at the latest level.
6. Run the test again.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-906-000 : Tape Test Failed

Tape Test Failed. Unrecognized error.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No

Appendix C. DSA diagnostic test results 1131

 User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. Make sure that the DSA Diagnostic code is at the latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if necessary.
8. Run the test again.
9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-907-000 : Tape Test Failed

An error was found in the block address somewhere.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.

Related links

– IBM Support website

– Latest level of DSA
– Latest level of BMC/IMM

• 264-908-000 : Tape Test Failed

An error was found in getting tape capacity.

Recoverable
No
Severity

1132 Lenovo System x3650 M4 HD Installation and Service Guide

 Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that medium is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.

Related links

– Support website
– Latest level of DSA
– Latest level of BMC/IMM

Appendix C. DSA diagnostic test results 1133

1134 Lenovo System x3650 M4 HD Installation and Service Guide
Appendix D. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information about Lenovo products, you
will find a wide variety of sources available from Lenovo to assist you.

Use this information to obtain additional information about Lenovo and Lenovo products, and determine
what to do if you experience a problem with your Lenovo system or optional device.

Note: This section includes references to IBM web sites and information about obtaining service. IBM is
Lenovo's preferred service provider for the System x, Flex System, and NeXtScale System products.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself.

If you believe that you require warranty service for your Lenovo product, the service technicians will be able
to assist you more efficiently if you prepare before you call.
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Check for updated software, firmware, and operating-system device drivers for your Lenovo product. The
Lenovo Warranty terms and conditions state that you, the owner of the Lenovo product, are responsible
for maintaining and updating all software and firmware for the product (unless it is covered by an
additional maintenance contract). Your service technician will request that you upgrade your software and
firmware if the problem has a documented solution within a software upgrade.
• If you have installed new hardware or software in your environment, check http://www.lenovo.com/
serverproven/ to make sure that the hardware and software is supported by your product.
• Go to http://www.lenovo.com/support to check for information to help you solve the problem.
• Gather the following information to provide to the service technician. This data will help the service
technician quickly provide a solution to your problem and ensure that you receive the level of service
for which you might have contracted.
– Hardware and Software Maintenance agreement contract numbers, if applicable
– Machine type number (Lenovo 4-digit machine identifier)
– Model number
– Serial number
– Current system UEFI and firmware levels
– Other pertinent information such as error messages and logs
• Go to http://www.ibm.com/support/ entry/portal/Open_service_request to submit an Electronic Service
Request. Submitting an Electronic Service Request will start the process of determining a solution to
your problem by making the pertinent information available to the service technicians. The IBM service
technicians can start working on your solution as soon as you have completed and submitted an
Electronic Service Request.

You can solve many problems without outside assistance by following the troubleshooting procedures
that Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.

© Copyright Lenovo 2015, 2016 1135

Using the documentation
Information about your Lenovo system and preinstalled software, if any, or optional device is available in the
product documentation. That documentation can include printed documents, online documents, readme
files, and help files.

See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to http://www.lenovo.com/support.

Getting help and information from the World Wide Web

Up-to-date information about Lenovo products and support is available on the World Wide Web.

On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services,
and support is available at http://www.lenovo.com/support. The most current version of the product
documentation is available in the following product-specific Information Centers:
• Flex System products:
http://pic.dhe.ibm.com/infocenter/ flexsys/information/index.jsp
• System x products:
http://shop.lenovo.com/us/ en/systems/
• NeXtScale System products:
http://pic.dhe.ibm.com/infocenter/ nxtscale/documentation/index.jsp

How to send DSA data

You can use the Enhanced Customer Data Repository to send diagnostic data to IBM.

Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/
ecurep/terms.html.

You can use any of the following methods to send diagnostic data:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw

Creating a personalized support web page

You can create a personalized support web page by identifying Lenovo products that are of interest to you.

1136 Lenovo System x3650 M4 HD Installation and Service Guide

To create a personalized support web page, go to http://www.ibm.com/support/ mynotifications. From this
personalized page, you can subscribe to weekly email notifications about new technical documents, search
for information and downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.

For more information about Support Line and other IBM services, see http://www.ibm.com/services
or see http://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call
1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.

You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner
Locator. For IBM support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the
U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Taiwan product service

Use this information to contact product service for Taiwan.

Appendix D. Getting help and technical assistance 1137

1138 Lenovo System x3650 M4 HD Installation and Service Guide
Appendix E. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your area.

Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

© Copyright Lenovo 2015, 2016 1139

Trademarks
Lenovo, the Lenovo logo, Flex System, System x, NeXtScale System, and x Architecture are trademarks of
Lenovo in the United States, other countries, or both.

Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.

Internet Explorer, Microsoft, and Windows are trademarks of the Microsoft group of companies.

Linux is a registered trademark of Linus Torvalds.

Other company, product, or service names may be trademarks or service marks of others.

Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors also affect
application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes,
and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives
and population of all hard-disk-drive bays with the largest currently supported drives that are available
from Lenovo.

Maximum memory might require replacement of the standard memory with an optional memory module.

Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore,
a solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a
device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in
the Official Published Specifications for the device.

Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for
the non-Lenovo products is provided by the third party, not Lenovo.

Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.

Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their
equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist
equipment owners in recycling their IT products. For information on recycling Lenovo products, go
to:http://www.lenovo.com/recycling.

1140 Lenovo System x3650 M4 HD Installation and Service Guide

Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in
combination with other environmental factors such as humidity or temperature might pose a risk to the
device that is described in this document.

Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature
or moisture content of the air, can influence the impact of particulates or environmental corrosives and
gaseous contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or
parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.

Table 27. Limits for particulates and gases

Contaminant Limits
Particulate • The room air must be continuously filtered with 40% atmospheric dust spot efficiency (MERV
9) according to ASHRAE Standard 52.21.
• Air that enters a data center must be filtered to 99.97% efficiency or greater, using
high-efficiency particulate air (HEPA) filters that meet MIL-STD-282.
• The deliquescent relative humidity of the particulate contamination must be more than 60%2.
• The room must be free of conductive contamination such as zinc whiskers.
Gaseous • Copper: Class G1 as per ANSI/ISA 71.04-19853
• Silver: Corrosion rate of less than 300 Å in 30 days
1ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by
Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
2The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
enough water to become wet and promote ionic conduction.
3ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.

Telecommunication regulatory statement

This product may not be certified in your country for connection by any means whatsoever to interfaces of
public telecommunications networks. Further certification may be required by law prior to making any such
connection. Contact a Lenovo representative or reseller for any questions.

Electronic emission notices

When you attach a monitor to the equipment, you must use the designated monitor cable and any
interference suppression devices that are supplied with the monitor.

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment

Appendix E. Notices 1141

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be required
to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that might cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 2014/30/EU on the
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the installation of option cards from other manufacturers.

This product has been tested and found to comply with the limits for Class A equipment according to
European Standards harmonized in the Directives in compliance. The limits for Class A equipment were
derived for commercial and industrial environments to provide reasonable protection against interference
with licensed communication equipment.

Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

Warning: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

Germany Class A statement

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur
Elektromagnetischen Verträglichkeit

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur

Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der
EU-Richtlinie 2014/30/EU (früher 2004/108/EC) zur Angleichung der Rechtsvorschriften über die
elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der Klasse A der
Norm gemäß Richtlinie.

1142 Lenovo System x3650 M4 HD Installation and Service Guide

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses
Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG
(früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EU-Richtlinie 2014/30/EU (früher 2004/108/EC) in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit

von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische
Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU (früher 2004/108/EC), für
Geräte der Klasse A.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach
EN 55024 und EN 55022 Klasse A.

Nach der EN 55022: „Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.“

Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4). Dieses Genehmigungsverfahren
ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.

Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern
angegeben, zu installieren und zu betreiben.

Japanese electromagnetic compatibility statements

Japan VCCI Class A statement

Japanese Electrical Appliance and Material Safety Law statement (for detachable AC power cord)

Appendix E. Notices 1143

JEITA harmonics guideline - Japanese Statement for AC power consumption (W)

JEITA harmonics guideline - Japanese Statement of Compliance for Products Less than or Equal
to 20A per phase

JEITA harmonics guideline - Japanese Statement of Compliance for Products More than 20A

Korea Communications Commission (KCC) statement

This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay
attention to it. This is for any areas other than home.

Russia Electromagnetic Interference (EMI) Class A statement

1144 Lenovo System x3650 M4 HD Installation and Service Guide

People's Republic of China Class A electronic emission statement

Taiwan Class A compliance statement

Appendix E. Notices 1145

Taiwan BSMI RoHS declaration

1146 Lenovo System x3650 M4 HD Installation and Service Guide

Index
1.8-inch hot-swap solid state drive B
IDs 42, 214
backplane
16x1.8-inch drive
cabling 182
cabling 192
backplane assembly, 8x1.8-inch SSD
16x1.8-inch SSD assembly kit, installing 91
removing 262
16x2.5-inch drive
replacing 263
cabling 182, 192
backup firmware
2.5-inch hot-swap hard disk drive
starting 110
IDs 41–42, 213–214
battery, RAID adapter
240 VA safety cover
removing 201
removing 206
replacing 203
replacing 208
battery, system
24x2.5-inch drive model
removing 266
cabling 186, 189
replacing 269
24x2.5-inch drive model with expander
bays 7
cabling 184
before you install a legacy operating system 102
3x8 2.5-inch hot-swap HDD assembly kit
bezel
installing 88
removing 197
3x8 2.5-inch hot-swap HDD assembly kit, installing 88
replacing 198
8x2.5-inch hot-swap HDD assembly kit
blue-screen capture feature
expander
overview 111
installing 80
blue-screen feature 111
installing 84
Boot Manager 110
8x2.5-inch hot-swap HDD assembly kit, installing 80, 84
Boot Manager program 100
breakout cable 19
button, presence detection 19
A buttons
ABR, automatic boot recovery 164 system board 29
AC power-supply
LEDs 131
AC power-supply LEDs 131 C
acoustical noise emissions 8 cable
Active Energy Manager plug-in 12 connecting 97
active memory 12 cabling 179
adapter 16x1.8-inch drive 192
installing 50, 52 16x2.5-inch drive 182, 192
removing 226–227 24x2.5-inch drive model 186, 189
replacing 228, 231 24x2.5-inch drive model with expander 184
adapter, installation 50, 52 backplane
adapter, supported 50, 52 configuration 182
administrator front
password 109 USB connector 179
Advanced Settings Utility program video connector 179
overview 115 operator information panel 180
air baffle video graphic adapter 181
removing 38, 199 call home feature
replacing 95, 200 Electronic Service Agent 140
ASM event log 136 call home tools 140
assertion event, system-event log 135 Canada Class A electronic emission statement 1142
assistance, getting 1135 caution statements 5
attention notices 5 checkout procedure 126
Australia Class A statement 1142 performing 126
automatic boot recovery (ABR) 164 China Class A electronic emission statement 1145
availability, server 15 Class A electronic emission notice 1142
collecting data 123

© Copyright Lenovo 2015, 2016 1147

completing DIMM
options installation 94 installing 43, 48, 215
components memory
server 26, 167 two-DIMM-per-channel (2DPC) 43, 215
configuration removing 214
information 99 replacing 220
instructions 99 two-DIMM-per-channel (2DPC)
Nx-boot failure 164 requirement 43, 215
ServerGuide Setup and Installation CD 99 DIMM installation sequence 46, 218
Setup utility 99 memory mirrored channel 46, 218
configuration programs 100 rank sparing 48, 219
configuring display problems 146
RAID arrays 115 documentation 4
with ServerGuide 102 CD 3
configuring hardware 100 Documentation Browser 4
configuring your server 99 updates 1
connecting using 1136
cable 97 documentation, updated
connector finding 4
USB 17 drive
video IDs 41, 213
front 17 installing 41
connectors DSA
external 29 edition 138
internal 28 program, overview 137
options on the system board 33 test log, viewing 140
PCI riser-card adapter 33 text message format 139
contamination, particulate and gaseous 1141 DSA data
controller how to send to Lenovo 26
Ethernet 114 DSA log 135–136
controls and LEDs DSA Portable 127, 138
operator information panel 19 DSA Preboot 127, 138
controls, LEDs, and power 17 DSA, sending data 1136
cooling 12 dual-port network adapter
cover installing 57
removing 37, 195 removing 236
replacing 96, 196 replacing 237
creating a personalized support web page 1137 Dynamic System Analysis (DSA) Preboot diagnostics
custom support web page 1137 program 12

D E
danger statements 5 electrical input 10
data collection 123 electronic emission Class A notice 1142
DC power-supply Electronic Service Agent 140
LEDs 133 embedded hypervisor
DC power-supply LEDs 133 using 113
deassertion event, system-event log 135 enabling
device drivers 110 Features on Demand
devices, static-sensitive Ethernet software 114
handling 36 RAID software 114
diagnostic Enterprise X-Architecture technology 12
on-board programs, starting 139 environment 9
tools, overview 127 error codes and messages
diagnostic codes and messages IMM2 303
POST/UEFI 953 error messages 140
diagnostics error symptoms
program overview 137 general 141
diagnostics program hard disk drive 141
DSA Preboot 12 hypervisor flash device 143

1148 Lenovo System x3650 M4 HD Installation and Service Guide

 intermittent 143 G
keyboard 143
gaseous contamination 1141
memory 144
general
microprocessor 145
problems 141
monitor 146
Germany Class A statement 1142
mouse 143
grease, thermal 79, 295
network connection 148
guidelines
optional devices 149
options installation 34
power 149
system reliability 35
serial port 155
ServerGuide 156
software 157
USB port 157
H
USB-device 143 handling static-sensitive devices 36
video 146, 157 hard disk drive
errors activity LED 17
format, DSA code 139 problems 141
Ethernet 12 status LED 17
controller 159 hardware
Ethernet activity requirements 3
LED 19 hardware service and support telephone numbers 1137
Ethernet controller configuration 100 hardware, configuring 100
Ethernet support 12 heat output 9
European Union EMC Directive conformance statement 1142 heat sink
event log 135 installing 71
viewing 136 removing 282
event log, POST 135 replacing 287
event log, system 135 help
event logs from the World Wide Web 1136
clearing 137 from World Wide Web 1136
event logs, methods for viewing 136 sending diagnostic data 1136
expansion bays 7 sources of 1135
external connectors 29 hot-swap ac power supply
installing 61
removing 247
F replacing 252
hot-swap dc power supply
fan bracket
installing 67
removing 243
removing 249
replacing 245
replacing 258
fans 8, 12
hot-swap drive
FCC Class A notice 1142
installing 42
features 6
replacing 212
ServerGuide 102
hot-swap drive backplane
Features on Demand 12
removing 260
finding
replacing 261
updated documentation 4
hot-swap fan
firmware
removing 241
updates 1
replacing 242
firmware updates 1
hot-swap hard disk drives
firmware, server, recovering 162
2.5-inch 42, 210, 212
firmware, updating 99
removing 210
flash power module, RAID adapter
hot-swap solid state drives
removing 201
1.8-inch 42, 210, 212
replacing 203
how to send DSA data to Lenovo 26
front
humidity 9
view 17
hypervisor flash device
front view
problems 143
connectors 17
LED location 17

© Copyright Lenovo 2015, 2016 1149

I IP address for the IMM 112
IPMI event log 135–136
IDs
IPMItool 136
1.8-inch hot-swap solid state drive 42, 214
2.5-inch hot-swap hard disk drive 41–42, 213–214
drive 41, 213 J
IMM host name 112
IMM web interface 113 Japanese electromagnetic compatibility statements 1143
IMM2 100 jumper
error messages 303 UEFI boot recovery 162
IMM2 heartbeat jumpers
LED 134 system board 29
important notices 5, 1140
in-band
automated boot recovery method 164
K
manual recovery method 162 Korea Class A electronic emission statement 1144
information center 1136
installation
guidelines 34
L
installation guidelines 34 LED
installation, options Ethernet activity 19
completing 94 hard disk drive activity 17
installing hard disk drive status 17
16x1.8-inch SSD assembly kit 91 IMM2 heartbeat 134
3x8 2.5-inch hot-swap HDD assembly kit 88 power-on 19
8x2.5-inch hot-swap HDD assembly kit 80, 84 RTMM heartbeat 134
adapter 50 system information 19
PCI riser-card assembly 50 system locator 19
rear two hard-disk-drive kit 52 system-error 19
DIMM 43, 48, 215 LEDs
drive 41 AC power-supply 131
dual-port network adapter 57 DC power-supply 133
heat sink 71 on the PCI riser-card 134
hot-swap ac power supply 61 power-supply 131
hot-swap dc power supply 67 riser-card assembly 34
hot-swap drive 42 system board 32
memory module 43, 215 legacy operating system
microprocessor 71 requirement 102
optional devices 25 Lenovo XClarity Administrator
PCI riser-card assembly 95 updating 115
power supply 61 License Agreement for Machine Code 4
ServeRAID adapter battery 54 Licenses and Attributions Documents 4
ServeRAID adapter flash power module 54 light path diagnostics 12, 129
ServeRAID adapter memory module 53 panel 129
USB hypervisor flash device 69 local area network (LAN) 12
video and USB breakout cable, front 70 log on 113
instructions
Business Partners 25
integrated functions 8 M
Integrated functions 6 management, system 12
integrated management module memory 12
overview 12 specifications 6
using 110 memory mirrored channel
integrated management module II description 46, 218
error messages 303 DIMM population sequence 46, 218
event log 135–136 memory module
programs 100 installing 43, 215
intermittent removing 214
problems 143 memory rank sparing
internal connectors 28 description 48, 219
introduction 1 memory support 12

1150 Lenovo System x3650 M4 HD Installation and Service Guide

menu choices riser-card assembly 222
Setup utility 104 PCI expansion slots 7
messages, diagnostic PCI riser slots
POST/UEFI 953 installation configurations 228
method 164 supported configurations 228
methods, viewing event logs 136 PCI riser-card
microprocessor 12 LEDs location 134
installing 71 PCI riser-card assembly
problems 145 installing 95
removing 282 removing 37, 222
replacing 287 replacing 222
specifications 6 PCI riser-card assembly (full-length)
mirrored channel mode 46, 218 stretching 39
model name PCI riser-card assembly (half-length)
location 161 shrinking 40
People's Republic of China Class A electronic emission
statement 1145
N POST
New Zealand Class A statement 1142 event log 136
NMI button 20 POST event log 135
NOS installation POST/UEFI
with ServerGuide 103 diagnostic codes 953
without ServerGuide 103 power
notes 5 power-control button 19
notes, important 1140 specifications 10
notices 1139 supply 8
electronic emission 1142 power cords 175
FCC, Class A 1142 power features
notices and statements 5 server 22
Nx-boot failure 164 power on and working inside the server 36
power paddle card
removing 281
O replacing 281
obtaining 112 power paddle card cover
online documentation 1 removing 207
online publications 4 replacing 209
operating-system event log 135–136 power problems 149, 158
operator information panel power supply
cabling 180 installing 61
controls and LEDs 19 removing 247
removing 278 replacing 252
replacing 279 precautions 64, 255
optional device problems 149 power-on LED 19, 22
optional devices power-supply
installing 25 LEDs 131
optional devices connectors power-supply LEDs 131
system board 33 presence detection button 19
out-of-band 164 problems
Ethernet controller 159
general 141
P hard disk drive 141
hypervisor flash device 143
particulate contamination 1141
IMM2 303
parts listing 167
intermittent 143
parts, structural 174
keyboard 143
password 107
memory 144
administrator 107
microprocessor 145
power-on 107
monitor 146
password, power-on
mouse 143
switch on system board 108
network connection 148
PCI

© Copyright Lenovo 2015, 2016 1151

 optional devices 149 components 179
power 149, 158 cover 37, 195
serial port 155 DIMM 214
ServerGuide 156 dual-port network adapter 236
software 157 fan bracket 243
undetermined 160 heat sink 282
USB port 157 hot-swap ac power supply 247
video 146, 157 hot-swap dc power supply 249
procedure, checkout 126 hot-swap drive backplane 260
product service, Taiwan 1137 hot-swap fan 241
publications hot-swap hard disk drive 210
online 1 memory module 214
product data 1 microprocessor 282
operator information panel 278
PCI riser-card assembly 37, 222
R power paddle card 281
power paddle card cover 207
rack release latches 17
power supply 247
RAID adapter
RAID adapter battery 201
battery
RAID adapter flash power module 201
removing 201
rear two hard-disk-drive kit 224
replacing 203
safety cover 206
flash power module
ServeRAID adapter memory module 232
removing 201
system board 296
replacing 203
USB hypervisor flash device 264
RAID arrays
video and USB breakout cable, front 271
configuring 115
video and USB breakout signal cable 272
rank sparing
Replaceable server components 167
DIMM population sequence 48, 219
replacing
rank sparing mode 48, 219
240 VA safety cover 208
RAS features, server 15
8x1.8-inch SSD backplane assembly 263
rear
adapter 228
view 20
rear two hard-disk-drive kit 231
rear two hard-disk-drive kit
air baffle 95, 200
removing 224
battery, system 269
replacing 225
bezel 198
rear view
components 179
connectors 20
cover 96, 196
LED location 20
DIMM 220
recovering the server firmware 162
dual-port network adapter 237
redundant
fan bracket 245
cooling 12
heat sink 287
Ethernet connection 12
hot-swap ac power supply 252
NIC 12
hot-swap dc power supply 258
Redundant
hot-swap drive 212
Ethernet capabilities 15
hot-swap drive backplane 261
hot-swap power supplies 15
hot-swap fan 242
reliability, server 15
microprocessor 287
remote battery, ServeRAID adapter
operator information panel 279
installing 54
PCI riser-card assembly 222
remote presence feature
power paddle card 281
using 111
power paddle card cover 209
removing
power supply 252
240 VA safety cover 206
precautions 64, 255
8x1.8-inch SSD backplane assembly 262
RAID adapter battery 203
adapter 226
RAID adapter flash power module 203
PCI riser-card assembly 226
rear two hard-disk-drive kit 225
rear two hard-disk-drive kit 227
safety cover 208
air baffle 38, 199
server components 195
battery, system 266
ServeRAID adapter memory module 234
bezel 197

1152 Lenovo System x3650 M4 HD Installation and Service Guide

 structural parts 195 ServerGuide CD 1
system board 298 service and support
Tier 1 CRUs 210 before you call 1135
Tier 2 CRUs 282 hardware 1137
USB hypervisor flash device 265 software 1137
video and USB breakout cable, front 272 service bulletins 126
video and USB breakout signal cable 275 serviceability, server 15
returning Setup utility 99–100
component 179 menu choices 104
device 179 starting 103
riser-card assembly using 103
LEDs 34 shrinking PCI riser-card assembly 40
RTMM heartbeat shutting down the server 23
LED 134 slots
Russia Class A electronic emission statement 1144 PCI expansion 7
SMP 12
software
S requirements 3
software problems 157
safety v
software service and support telephone numbers 1137
safety cover
solid state drive backplane assembly, 8x1.8-inch
removing 206
removing 262
replacing 208
replacing 263
Safety Information 5
specifications 6
safety statements v–vi
starting
sending diagnostic data 1136
Setup utility 103
sending DSA data
the backup firmware 110
to Lenovo 26
statements and notices 5
serial number 1
static-sensitive devices
location 161
handling 36
serial port problems 155
stretching
server
full-length PCI riser-card assembly 39
offerings 12
structural parts 174
power features 22
support web page, custom 1137
turning off 23
switches
turning on 22
system board 29
working inside with the power on 36
symmetric multiprocessing 12
server , backup firmware
system
starting 110
error LED front 19
server components 26, 167
locator LED, front 19
server configuration
System
updating 98
information LED 19
server controls, LEDs, and power 17
system board
server firmware, recovering 162
buttons 29
server shutdown 23
external connectors 29
ServeRAID adapter
internal connectors 28
battery
jumpers 29
installing 54
LEDs 32
flash power module
power-on password switch 108
installing 54
removing 296
ServeRAID adapter memory module
replacing 298
installing 53
switches 29
removing 232
system board optional devices connectors 33
replacing 234
system event log 136
ServeRAID support 12
system pulse LEDs 134
ServerGuide 12
system reliability guidelines 35
features 102
system-event log 135
NOS installation 103
system-event log, assertion event 135
setup 102
system-event log, deassertion event 135
Setup and Installation CD 99
Systems Director 12
using 102

© Copyright Lenovo 2015, 2016 1153

 systems management tool 16 V
updating 116
video
systems management 12
connector 19
systems management tool
video and USB breakout cable, front
Systems Director 16
installing 70
removing 271
replacing 272
T video and USB breakout signal cable
Taiwan BSMI RoHS declaration 1146 removing 272
Taiwan Class A electronic emission statement 1145 replacing 275
Taiwan product service 1137 video connector
telecommunication regulatory statement 1141 front 17
telephone numbers 1137 video controller, integrated
temperature 9 specifications 8
test log, viewing 140 viewing event log 136
thermal grease 79, 295 VMware Hypervisor support 100
TOE 8
tools, call home 140
tools, diagnostic 127 W
trademarks 1140
Wake on LAN feature 22
troubleshooting 123
what the server offers 12
symptom 140
working inside with the power on 36
turning off the server 23
turning on the server 22

X
U X-Architecture technology 12
UEFI
boot recovery jumper 162
undetermined problems 160
undocumented problems 125
United States FCC Class A notice 1142
Universal Serial Bus (USB) problems 157
UpdateXpress 99, 110
updating
DMI/SMBIOS data 119
firmware 99
Lenovo XClarity Administrator 115
server configuration 98
Systems Director 116
Systems Director, IBM 116
Universal Unique Identifier (UUID) 117
USB
connector 17, 19
USB hypervisor flash device
installing 69
removing 264
replacing 265
using
embedded hypervisor 113
integrated management module 110
Setup utility 103
the remote presence feature 111
Utility program
Advanced Settings 115
utility, Setup 100
starting 103
using 103

1154 Lenovo System x3650 M4 HD Installation and Service Guide