Order No.

PAPTH160301CE

Service Manual
Fully Automatic Washing Machine

NA-F100A2

Product Colour
White (W)

Destination
Thailand

WARNING
The service information is designed for experienced repair technicians only and is not designed for use by the general
public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting
to service a product. Products powered by electricity should be serviced or repaired only by experienced professional
technicians. Any attempt to service or repair the product or products dealt within this service information by anyone
else could result in serious injury or death.

IMPORTANT SAFETY NOTICE

There are special components used in this equipment which are important for safety. These parts are marked by
in the Schematic Diagrams, Circuit Board Diagrams, Exploded Views and Replacement Parts List. It is essential that
these critical parts should be replaced with manufacturer’s specified parts to prevent shock, fire or other hazards. Do
not modify the original design without permission of manufacturer.

© Panasonic Appliances (Thailand) Co., Ltd. 2016.

All rights reserved. Unauthorized copying and
distribution is a violation of law.

Service NA-F100A2.indd 1 4/26/2559 BE 11:50 AM

 CONTENT

1. Attention in the Repair Work Security 3

2. Parts Identification 4
3. Specifications 5
4. Technical Information
4.1 Standard Wash Capacity 6
4.2 Standard Water Supply 6
5. Installation
5.1 Check the Location 7
5.2 Attach the bottom cover 7
5.3 Attach the external drain water hose 7
5.4 Connect the water tap adaptor and water supply hose 8
5.5 Connect the power plug and grounding wire 8
5.6 Check the Washing Machine does not wobble 8
5.7 Perform a trial operation 8
6. Operations Panel 9
7. Washing 10
8. Washing Options 11-12
9. Maintenance 13
10. Test Mode 14 - 15
11. Troubleshooting 16
12. Table of Errors
12.1 U-Error indication 17
12.2 H-Error indication 18
13. Wiring Diagram
NA-F100A2 19
14. Disassembly
14.1 Controller Unit 20
14.2 Panel Face B 20
15. Parts exploded view and replacement Parts List
15.1 Parts exploded view : Part A 21
15.2 Replacement Parts List : Part A 22
15.3 Parts exploded view : Part B 23
15.4 Replacement Parts List : Part B 24
15.5 Parts exploded view : Part C 25
15.6 Replacement Parts List : Part C 26
15.7 Parts exploded view : Packing 27
15.8 Replacement Parts List : Packing 28

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Service NA-F100A2.indd 2 4/26/2559 BE 11:50 AM

 1. ATTENTION IN THE REPAIR WORK SECURITY

In order to prevent any accident during repair work and ensure security of the product after repair work,
somethings surely followed are explained below.
„ The level of the arised damages or dangers, when indicated contents are ignored, are classified by
following indications and explained.
The content in the column of this indication is
WARNING ´%HDVVXPHGWKDWSRVVLEO\GLHRUJHWVHULRXVO\LQMXUHGµ

ATTENTION The content in the column of this indication is

´%HDVVXPHGWKDWSRVVLEO\JHWGDPDJHVRUSRVVLEO\RQO\GDPDJHREMHFWRFFXUHGµ
„ Types of the contents being followed are classified by following figured symbols and explained.
(The following is an example of expression in pictures)

This figured symbol means caution “ ATTENTION µ

This figured symbol means must not do “ PROHIBITION µ

This figured symbol means surely execute “ INSTRUCTIONS µ

WARNING
Connection of cables should be done according to regular work.
‡&RQQHFWLRQRIFDEOHVVKRXOGEHWLJKWHQHGUHOLDEO\ZLWKVWUHQJWKXVLQJVROGHUOHVVWHUPLQDO
(specified parts always using regular bonding plier)
‡,QVWDOODILUHSURWHFWLRQFRYHU ILUHSURRI FRYHULQJFRQQHFWLQDUHDFRPSOHWHO\DQGFORVHRSHQLQJ
areas by tape. (Please reuse the fire protection cover which came with the products).
‡:KHQGUDZLQJFDEOHVDURXQGIL[LQJWKRVHFDEOHVZLWKFDEOHVXSSUHVVLRQSDUW'RQRWWRXFK
rotating part, high temperature part and surface of metal.
‡%HVXUHWRUHSODFHZLWKFDEOHXQLWZKHQDQ\FDEOHZDVVQDSSHG:KHQDSDUWRIWKHFDEOHXQLW
was cut, you must not do the connection repair. It may be the cause of smoke, ignition or
receiving an electric shock.
Be careful about receiving an electric shock. Pull out electric plug when doing repair work.
:KHQGRLQJHOHFWULFFRQQHFWLRQVHUYLFH 'LVDVVHPEOLQJDVVHPEOLQJDQGUHSODFLQJ
such as voltage measurement, please be parts should be done after pulling out
careful enough about receiving an electric electric plug. Receiving an electric shock
shock at electric charging parts and cable or getting an injury may occur.
terminal parts.
Be sure to use specified parts. Do not touch any rotating object with hand
Always use specified parts for the parts unless it stops completely.
with mark in the electric circuit Slow rotation may also roll in your hands
diagrams and parts list. It may be the and cause injury.
cause of smoke, ignition or damage.
Rebuilding is prohibited. Straightly pull out or insert in huasuton terminal.
'RQRWUHEXLOGPDFKLQHSDUWVDQG 'RQRWWZLVWLW,WPD\EHWKHFDXVHRI
components when repairing service. damage or ignition.
It may be the cause of damage or ignition.

ATTENTION
Please wear gloves when disassembling, replacing and assembling.
Always wear gloves to prevent an injury by the metal end face or an electric shock at the time of
the electricity service
Please be careful to the edges of the metal end face.
:HDUWKHZRUNLQJFORWKHVRIORQJVOHHYHVWRSUHYHQWDQLQMXU\E\WKHPHWDOHQGIDFHRUSOHDVH
work after covering the end face with tape or towel.

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Service NA-F100A2.indd 3 4/26/2559 BE 11:50 AM

 2. PARTS IDENTIFICATION

Detergent inlet Operation Panel

Lid

Lint filter

Power cord and plug

Tub

Softener
inlet
Pulsator

Adjustable leg External drain water hose

Water supply valve

(P. 13)

Accessories

● Water supply hose ● Water tap adaptor ● External drain water

hose

● Bottom cover ● Screw

For the bottom cover

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Service NA-F100A2.indd 4 4/26/2559 BE 11:50 AM

 3. SPECIFICATIONS

Model NA-F100A2
Country Thailand

Model Code W9CP

Rate voltage and Frequency 220V / 50Hz

Power Cord Unit C3

Body Colour White

Rate Power Consumption
220V/50Hz 400W / 220W
(Wash / Spin)
Power Consumption 220V/50Hz 120Wh

Standard Capacity Wash 10.0 Kg

Spin 10.0 Kg

Standard Consumption Water 160 Liter

Product Weight Accessories 38 Kg

Packing 44 Kg

Outer Dimension (mm.) Body 600 X 652 X 1034

Package 660 X 720 X 1144

Pulsator with rated load (rpm.) 95 rpm / min

Spin Tub with rated load (rpm.) 700 rpm / min

Water Supply Pressure 0.01 to 1 MPa (0.1 to 10 Kgf / cm2) / 1 ~ 18 liter / min.

Motor Thermo protector of the single-phase induction motor 135°C

Safety Switch Checking Unbalance

Buzzer Rings when finishing washing or unusual

Detergent Case Dispenser Usable

Fabric Softener Dispenser Usable

Filter Unit Usable

Child Safety Usable

Auto Restart Usable

Auto Power Off Usable

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Service NA-F100A2.indd 5 4/26/2559 BE 11:50 AM

 4. TECHNICAL INFORMATION

4.1 Standard Wash Capacity

MAXIMUM CAPACITY
PROGRAM
NA-F100A2
POWER WASH + SOAK 10.0 kg
STANDARD WASHING 10.0 kg
STANDARD SPIN 10.0 kg
ENERGY SAVE(SPEEDY) 10.0 kg
DELICATE 4.2 kg
BABY-CARE 10.0 kg
FRAGRANCE 10.0 kg
BLANKET 4.2 kg
EXTREME WASH 10.0 kg
AIR DRY 2.0 kg
TUB HYGIENE -

Note : - Normal course and Water Save course are recommended for a normally soiled load at the rated
capacity of this washing machine.

4.2 Standard Water Supply

TOTAL TIME
PROGRAM WASH RINSE SPIN
(APPROX.)
NORMAL 55 min 12 min Refill twice 5 min
ENERGY SAVE(SPEEDY) 40 min 9 min Refill twice 5 min
DELICATE 40 min 9 min Twice 1 min
BABY-CARE 65 min 12 min Refill twice 7 min
FRAGRANCE 75 min 12 min Twice 5 min
BLANKET 65 min 12 min Refill twice 3 min
POWER WASH + SOAK 115 min (Soak 60min)+12 min Refill twice 5 min
EXTREME WASH 64 min 12 min Refill twice 5 min
TUB HYGIENE 145 min (Soak 60min)+12 min Refill twice 7 min

Note : -Total time is approximate (When the standard water supply rate is 15 L / min).
-Total time may increase depending on low water pressure, bad draining conditions, and the amount
and type of clothes.

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Service NA-F100A2.indd 6 4/26/2559 BE 11:50 AM

 5. INSTALLATION

5.1 Check the location.

■ Avoid the following locations for installation.
• Locations with a possibility of freezing
• Damp locations or locations where it may be
exposed to rain, etc.
(To prevent electric shock or fire) Water supply
• Locations exposed to direct sunlight valve screw
(To prevent malfunction or deformation)
Water tap
• Uneven or unstable locations (on blocks, adaptor
timbers, a table with wheels, etc.)
5.2 Attach the bottom cover.
Insert the bottom
cover along the
guides.

Water supply
hose

Fix with 2 screws.

Screw

Bottom cover
External drain
water hose

5.3 Attach the external drain water hose.

Connect. NOTE
● Do not put the
hose tip under
water.
Elbow
Do not direct the
elbow upward. Insert all the way.
● Do not raise the 10 cm or
Slide the hose band in hose higher than less
the arrow direction. 10 cm above the
floor.
● Slide all the way until
it stops. ● Do not extend the 3 m or less
overall length to
more than 3 m.

Hose band

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Service NA-F100A2.indd 7 4/26/2559 BE 11:50 AM

 ■ Make sure to ask a service person for installation. Do not install by yourself.
■ If the installation, test run and inspection of the washing machine are not carried out following this
installation method, Panasonic will not be liable for any accident or damage caused.

5.4 Connect the water tap adaptor and water supply hose.

Connect the water tap adaptor to

Water faucet the water faucet. Screw

1 Turn part A to the left until approx. Part A

4 mm of the thread becomes
Water tap adaptor visible. Flange
Thread
2 Loosen the 4 screws.
3 Connect to the faucet and tighten Claw
Water supply hose the screws.
4 Turn part A to the right and tighten Lever
securely. (To prevent water
leakage)
CAUTION Connect the water supply hose to
● Tighten the nut firmly.
the water tap adaptor.
● Do not twist, squash, modify
or cut the hose. Insert the hose into the adaptor while
pushing down the lever, and hook
the claw of the lever on the flange of
Nut
the adaptor.
Elbow
Connect the water supply hose to
the water supply valve screw.

1 Hold the elbow and tighten the nut. Water supply

2 Check that the elbow is not loose. valve screw
Water supply hose

5.5 Connect the power plug and grounding wire.

● Ask a service person to do the grounding work.
● In case of a 2-pin power cord, establish a ground.
5.6 Check the washing machine does not wobble.
■ If the washing machine wobbles
1 Turn the adjustable leg knob to
the left to loosen.

2 Turn the adjustable

leg to eliminate 3 Turn to the right to
wobble. tighten.

To raise To lower

5.7 Perform a trial operation.

● Check that there is no water leakage, abnormal sounds or error display.

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Service NA-F100A2.indd 8 4/26/2559 BE 11:50 AM

 6. OPERATION PANEL
NA-F100A2

Change water Water amount/ Water level/water amounts

amount remaining time Level
High Mid Low Extra Low
10-8 7-5 4-2 1
During the wash Detergent*
process, press “Water
Level” to change the Water amount
72 59 55 51 47 43 38 33 27 14
(L)
water amount.
● Some water amounts After starting operation, indicates * : 1 scoop of detergent
cannot be selected the water amount according to ● Each water level, except “Extra Low”, has
depending on the the amount of laundry. three water amount options that can be
program. switched while the level is lit by pressing
● When the remaining “Water Level”.
time is displayed,
press “Water Level”
to check the water
amount.
After approx. 5 seconds, indicates
the approximate remaining time
(min).

Air Dry (P.12) Start/Pause Extreme Wash (P.11) Power Off/On

Child Lock lamp (P.13) Program selection

Change process Preset

settings
Set the time to finish washing (in
Change the combination of wash, hours). ( lights.)
rinse and spin processes, and the
time length or number of times for
individual processes. (P.12)

e.g.) 8 hours later NOTE

● In case of a power failure
Lighted ● Setting range: 2 - 24 hours later, during operation, operation will
Flashing (in progress) in one-hour increments. (3 - 24 resume from the point where it
hours later for the Power wash was stopped when the power
+ Soak program) is recovered (Auto Restart).
● After starting operation, you
● Not available for the following ● The power turns off
can change settings only during
programs: automatically if you do not
wash process by pressing
Delicate, Fragrance, Blanket, press “Start/Pause” within
“Start/Pause”.
Tub Hygiene, Air Dry 10 minutes after power-on.

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Service NA-F100A2.indd 9 4/26/2559 BE 11:50 AM

 7. WASHING
Preparation:
● Check if the washing machine is properly installed.
● Turn on the water faucet.

Timer preset
3 2 1
After loading laundry

1 Turn the power on.

● The Normal program is selected when the
power is turned on.
Set how many hours later to finish
operation. (P. 9)

Select a program.
2 Press the button repeatedly until
the desired program lights up.
● 2 minutes after start-up, all indications except
turn off.
● To confirm after the timer has been set, press
.
● To cancel or change, press .
● The hours that can be set differ depending on
■ Timer preset the program.

Start.
3 The pulsator moves without
water and measures the amount
of laundry (approx. 5 seconds).
Fragrance
Use this program to add a particularly large
amount of fabric softener for nice scent and
Water amount indication
(approx. 5 seconds) softness.

Remaining time indication When the Fragrance program is

● To check the water amount selected
→Press “Water Level”.
● The buzzer sounds before the final rinse and
■ After pressing "Start"
operation is paused.
● You can change the water level until the
end of the wash process. ● Put the desired amount of fabric softener which
● You can change each of the "Wash", has been diluted with water directly into the tub.
"Rinse" and "Spin" operation contents until ● Operation will resume if the lid is left closed for
the end of the wash process. Press "Pause" more than 1 hour.
beforehand. ● The Fragrance program cannot be selected when
● You cannot change the program. Child Lock (P. 13) is set.
According to the water amount indication

4
¥“ž‹p¥~–‚
}špììmŒš®p
Put in detergent.
● Approx. 20 seconds after the water amount
‚®œ‹›„
is displayed, water supply begins. Œšƒ ›Ô ‚
¡ÓŠ

Close the lid.

5
Operation ends with beeps. - 10 -

Service NA-F100A2.indd 10 4/26/2559 BE 11:50 AM

 8. WASHING OPTIONS

Air Dry Select “Delicate”/“Blanket”/“Extreme Wash”

Delicate Extreme Wash

Use this program to gently wash delicate Use this program to clean clothes thoroughly by
clothes and stylish garments. plenty of water in wash and rinse process.
Load laundry evenly. ■ Recommended type of clothes
● Load items that easily float first,
• Heavy dirt clothes
and press them from above.
• Thick clothes e.g. Jeans
● Use laundry nets for delicate
underwear only. • Dark colour
● Amount that can be washed at • Towel
one time: • Duvet

Water Level Capacity

55 L 4.2 kg
Ring Shower
51 L 3.0 kg
47 L 1.0 kg
NOTE
● Do not use bleach.
● Use liquid delicate detergent.
● After operation ends, take out clothes immediately.
(To prevent wrinkles and colour staining)
Good to know For higher rinsing efficiency
Blanket
• The amount of water in the wash will be used
■ Washable blankets more than normal program 2-3 levels.
• Material: 100% synthetic fibre or 100% cotton • The water flow from ring shower lets water
• Weight: 4.2 kg or less penetrate into fabric texture and the clothes stay
• Blankets with a machine-washable tag under water, resulting in higher dirt removing
attached efficiency.
● Put a blanket in the net and load it in the tub. • Rinsing twice with the maximum water level is
Roll ● The zipper part added to thoroughly clean clothes.
should face up.
(To prevent
damage to the
net)

NOTE
● Use liquid detergent.
● The water amount indication shows the maximum
and cannot be changed. - 11 -

Service NA-F100A2.indd 11 4/26/2559 BE 11:50 AM

 WASHING OPTIONS

Air Dry Wash / Rinse / Spin

Water is removed from clothes by the air blown Preparation: Turn on the water faucet.
from the tub rotation.
After loading laundry
■ Clothes that can be dried
• Material: Synthetic fibre
• Weight: 2.0 kg or less
1 Turn the power on.

According to your purpose

1
After loading clothes and closing the lid

Turn the power on. 2 Change process

settings.
● Change the water amount
Press.
2 After closing the lid
as necessary.

3
Start.
3 Start.

After 90 minutes, drying

ends with beeps. Operation ends with
beeps.
NOTE
● Clothes may not be sufficiently dried depending on
the amount and type of clothes, the temperature,
and the installation condition of the washing
machine.
● Since no heater is used for this function, you may
feel that clothes are cold and half dry.

Contents of Programs
Total time
Program Wash Rinse1) Spin
(approx.)
Normal 55 min 12 min Refill twice 5 min
Energy Save (Speedy) 50 min 9 min Refill twice 5 min
Delicate 40 min 9 min Twice 1 min
Baby-care 65 min 12 min Refill twice 7 min
Extreme Wash 65 min 12 min Twice 5 min
Fragrance 75 min 12 min Twice 5 min
Blanket 65 min 12 min Refill twice 3 min

Power wash + Soak 115 min 2) (Soak 60 min) + 12 min 3) Refill twice 5 min

Tub Hygiene 145 min 2) (Soak 60 min) + 12 min 3) Refill twice 7 min

NOTE 1) Refill:
It fills the tub with water, and rinses
● Total time is approximate. laundry while supplying water.
(When the standard water supply rate is 2) Remaining time of 90 minutes or less
15 L / min) will be displayed.
● Total time may increase depending on low water
pressure, bad draining conditions, and the amount
and type of clothes. 3) Although the time indication is “12 min”, soaking is
done before that.
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Service NA-F100A2.indd 12 4/26/2559 BE 11:50 AM

 9. MAINTENANCE

Cancelling end buzzer Lint filter

After each operation
Pressing down,
Lint filter
press.

Then hold on for

2 short
3 seconds. beeps
4 short
● To reset, do the same procedure. beeps
Remove the
filter.
Setting Child Lock
To prevent children from falling into the tub and
drowning, if the lid is opened while the washing
machine is operating, this function sounds a buzzer
until it is closed. Not closing it within 10 seconds
Open the filter
flushes the water out. and remove
● This function does not lock the lid and button
operations.
lint.
● When water is drained forcibly, “U 99” is displayed.
(P.17)

After closing the lid ● If lint is difficult to

remove, soak and
Turn the power on. wash the filter in
water.

Press and hold for

2 short Attach the filter in its original
5 seconds. beeps position.

4 short
1 2
● To cancel, do the same procedure. beeps

Turning the tub by hand

If it is difficult to reach the detergent or softener inlet.

Turn the power on. 3 4 Click

When a clicking sound is heard

Turn the tub.
(Clockwise only) NOTE
● Do not wash laundry without the filter.
(To prevent damage to clothes)
● Turn the tub by hand if it is difficult to remove the
filter.
NOTE ● If the filter is broken, purchase a new one at your
● If there is water in the tub or “Start” is pressed, the local dealer.
tub cannot be turned.
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Service NA-F100A2.indd 13 4/26/2559 BE 11:50 AM

 10. TEST MODE

Fig-1

Fig-2

-Set the power switch to "off" as Fig-1.

-Press and hold both the "Water level" and "Wash" buttons with one hand.
-Press the power swith to "on".
-Release your fingers from the buttons and power switch which you pressed same as Fig-2.
-Within three seconds press the "Water level" button to set the desire check procedure.
(Check Contents as press button step by step : A,B,C,E M,G and H)

Number of timers
Check Check Lamp illumination
The “Water Level” Operation condition
Procedure Contents condition
button is pressed
● Cycle end buzzer ● When the end buzzer sound
● Timer indicator three times, the lamps will flash
on and off the remaining time
0 A ● Auto power off
display and the power will be
switched off immediately after
operation is finished.

● Washing operation ● If there is no water in the

tub, the operation still wash.
1 B
● If the PCB fault occurred,
an error indication “H05” will
display.
● Spinning operation ● The spinning operation,
● Lid / SF switch Check lid & SF switch
2 C
operation.
● “Light up” lid switch working.

● Adjust the water ● Press the “Wash” button to

amount against adjust L0 (initial mode)
amount detection L1 (1-rank higher water level).
3 E ● Press “Start/Pause” button
to confirm.

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Service NA-F100A2.indd 14 4/26/2559 BE 11:50 AM

 Set to initial mode In case to change PCB or
for tension of belt move V-belt. Set the V-belt
tension to initial mode for using
below procedure.
The initial display will be
indicated “b0”, after that press
4 M “Start/Pause” button once, it
shall be listened click sound six
times to set properly.

Indicate the error “Digit lights” shall be indicate

message of the last “E” initially, press “Wash” button
time to show the last error and press
the wash button again to return
to initial mode.
If any error message occurred
5 G in the past, “H” or “U” some
number shall be indicated
alternately.
If no error message occurred,
the light indicates “00”.

Indicate the “Digit lights” shall be indicate

operation times “C” initially, press “Wash”
button to change indication
Digit of operation times.
Press once : Digit “Thousand.
6 H Hundred”.
Press twice : Digit “Ten.One”.

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 11. TROUBLESHOOTING

Symptoms Points to be checked

Time indication increases or ● Time indication is approximate. Remaining time is corrected

does not decrease during operation and displayed.
Time

Operation time is longer than

the time indication.
● The operation time may be longer if laundry is concentrated
on one side or the water supply or drainage is not good.
Operation does not stop even
(Error Display "U11", "U14")
after the preset time.
● Power failure?
● Is the lid closed completely?
● Has the power fuse blown or the breaker tripped?
No operation ● Is the power plug inserted completely?
Main unit

● Is the water faucet turned on?

● Did you press “Start”?
● Is the timer preset?

Cannot change process settings

● Process settings can be changed during wash process by
pressing “Pause”. To change the program or settings after the
(after start-up).
end of wash process, turn the power off and on again.
● Is the water faucet turned on?
No water supply ● Water outage?
● Is the water supply filter clogged with dirt?

Water is supplied in the middle

● If the water level drops, water is added automatically.
● With a large amount of laundry, water is added several times
of wash process.
automatically.
Wash

The water level is too high for ● If laundry is wet or there is water in the tub before operation,
the amount of laundry. the water level may be higher.

The water level is too low for the ● With light clothes (of synthetic fibre, etc.), the water level may
amount of laundry. be lower.

Operation started with rinse, but

● If there is no water in the tub, water is supplied after spin.
● If there is water in the tub, water is supplied after water
water is not supplied.
discharge.
Operation suddenly changes to
Rinse/Spin

rinse process in the middle of ● If clothes are concentrated on one side of the tub, the
washing machine automatically corrects unevenness by
spin.
starting rinse process.
Only spin is desired, but (Place clothes as evenly as possible.)
operation starts with rinse.

● The tub rotation speed is adjusted to reduce foaming during

Irregular rotation during spin
spin.
Power failure/ ● Operation will resume from the point where it was stopped
The breaker has tripped. when the power is recovered (Auto Restart).
● When water supply is recovered, remove the water supply
Others

Water outage hose, release turbid water from the faucet, and then start the
washing machine.
Cannot select the Fragrance ● If Child Lock is set, the Fragrance program cannot be
program. selected.

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 12. TABLE OF ERRORS

12.1 U-Error indication

● If there is an operation error or if there is a problem with the washing machine, such as faulty draining,
spining etc; operation will stop, the warning buzzer will sound, and an error indication will be displayed.
- All the switchs cannot be operated.
- An error indication will be displayed.

Indication Content Check Point Method to clear

Water can not drain Check at drain water hose, clogged or not? Resume operation by
Check at hose tip under water flow. opening and closing
Check at drain hose raised higher than 10 cm. the lid
U11 above the floor. Clear and clean drain
Check total length longer than 3 m. hose
(including the extension hose).
The lid is open Did you try to run the washing machine with Close the lid
U12 the lid open?

Spin or Air Dry is Are clothes concentrated on one side of tub? Distribute the clothes
not possible Is the washing machine installed on an evenly and close the lid
U13 unstable or inclined surface? Resume operation by
opening and closing
the lid
Water can not be Is the water faucet turned on? Resume operation by
U14 supplied Water outage?
Is the water supply filter clogged with dirt?
opening and closing
the lid
Water has been Water has been forcibly drained because the Disconnect the power
U99 forcibly drained lid was open for 10 seconds or more with Child plug--->plug in (after 5
lock set. sec.)

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Service NA-F100A2.indd 17 4/26/2559 BE 11:50 AM

 12.2 H-Error indication
● If there is an operation error or if there is a problem with the washing machine,
- All the switchs cannot be operated.
- An error indication will be displayed.

Indication Content Check Point Method to clear

Water level sensor Check at condition of the connector Disconnect the power
error plug--->plug in
H01 Replace the Pressure sensor switch
Replace PCB board
Motor triac error In water drain action check both side of Disconnect the power
plug--->plug in
H02 capacitor that voltage not equal to “0” V.
Replace PCB board
Load relay short After turn on the Motor for 2 seconds, Change Capacitor
H04 error capacitor voltage is not “0”
The memory circuit Replace PCB board Disconnect the power
H05 of IC error plug--->plug in

Safety switch Replace Safety switch Disconnect the power

H12 connection error plug--->plug in

Thermistor error Replace PCB board Disconnect the power

H17 (for X series) plug--->plug in

Overflow error Check Feed valve and PCB Disconnect the power
H21 Replace Feed valve
plug--->plug in

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Service NA-F100A2.indd 18 4/26/2559 BE 11:50 AM

 13. WIRING DIAGRAM

NA-F100A2

WIRING DIAGRAM
FEED
VALVE1 ELECTRONIC CONTROLLER

ORANGE WHITE
YELLOW WHITE
BLUE

LIGHT BLUE
BROWN WHITE
PURPLE

WHITE

BLUE
RED

YELLOW

BLACK

RED YELLOW
GRAY

GRAY BLACK
YELLOW

BLUE

PRESSURE SENSOR
YELLOW
YELLOW

W
YELLO

SAFETY SW.
BLUE
BLUE
RED

RED

MR.SENSOR
CAPACITOR MOTOR
GEARED MOTOR

BROWN
GREEN/YELLOW

BLUE

CAUTION DIFFERENT COLOR CONNECTION

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 14. DISASSEMBLY

14.1 Controller Unit

Fig.1 Fig.2 Fig.3 Fig.4

- Use Screwdriver (+) take off screws at Panel A as Fig.1

- Pull off Insulatiron Spacer A loose from lock of Controller Unit as Fig.2
- Use Screwdriver (+) take off screws at Controller Unit with Panel Face B as Fig.3
- Change new part of Controller Unit as Fig.4

14.2 Panel Face B

Fig.5 Fig.6 Fig.7

- Use Screwdriver (-) push lock loose from Panel Face C as Fig.5
- Use Screwdriver (-) push insert between Panel Face B and Panel Face C as Fig.6
- Take off all parts of Panel Face B for change new part as Fig.7

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 15. PARTS EXPLODED VIEW AND REPLACEMENT PARTS LIST

15.1 Parts Exploded View : Part A

A19

A20

A8
A9

A7
A5

A3
A6
A2

A13
A4

A14

A10

A10

A15

A1

A17 A16

A11

A12

A18

A21

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 15.2 Replacement Parts List
Parts List - Part A
Ref. F100A2
Part Name Part No. Safety Remark
No. TH
A1 BODY B AXW01029CP00 1
A2 PANEL FACE B AXW01469CP00 1 ENGLISH/THAI
AXW01469ME00 ENGLISH/WATER SAVE
AXW01469CP10 ENGLISH/ENERGY SAVE
A3 PANEL FACE D AXW01488XT00 1
A4 PANEL FACE E AXW01498XT00 1
A5 PANEL FACE C AXW01479CP00 1
A6 CONTROLLER UNIT AXW024C9CP06 S 1
AXW024C9ME06 S
A7 INSULATION SPACER A AXW04868XT00 1
A8 PANEL A AXW01309CP00 1 WHITE
A9 LOCATING INSTRUCTION D AXW99628XT00 1 THAI
AXW99628XV00 ENGLISH
AXW99629CP00 INDONESIAN
A10 LID HINGE SPRING AXW11168XT00 1 RIGHT SIDE
AXW11168XT50 1 LEFT SIDE
A11 ANTIFREEZE INSTRUCTION B AXW99599CP00 1
A12 PANEL A BACK COVER AXW01389CP00 1
A13 PRESSURE SENSOR UNIT AXW024T04200 S 1
A14 SUB DRAIN HOSE UNIT AXW002Q9CP00 1
A15 SAFETY SWITCH A AXW166125000 S 1
A16 FEEDING VALVE AXW292126616 S 1
A17 SOAP CASE PACKING AXW21647EC00 1
A18 CONNECTOR LEAD WIRE UNIT AXW014A9CP00 S 1
A19 LID UNIT AXW001G9CP00 S 1 WHITE
A20 LID HINGE SHAFT AXW01937JS00 2
A21 SENSOR UNIT AXW024N09400 S 1

Screws
Ref. F100A2
Part Name Part No. Safety Remark
No. TH
SPECIAL TAPPING SCREW XTWAXW469J 4 BODY B~BODY AU
BINDING TAPPING SCREW XTB4+12CFJ 4 LID UNIT
XTB4+15CFJ 6 CONTROLLER HOLDER~PANEL A
XTB4+15CFJ 2 PANEL A BACK COVER~SAFETY SW.
XTB4+15CFJ 4 PANEL A~BODY B
XTB4+15CFJ 6 PANEL A BACK COVER~BODY B
XTB4+15CFJ 2 PANEL A BACK COVER~FEEDING VALVE

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 15.3 Parts Exploded View : Part B

B17
B21

B18 B14

B1
B15

B9

B2

B2
B20
B16
B16 B19

B10

B11

B12

B13

B3

B4

B4
B4

B6

Accessories B12

B7

B8

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 15.4 Replacement Parts List
Parts List - Part B
Ref. F100A2
Part Name Part No. Safety Remark
No. TH
B1 BODY A UNIT AXW001A9CP00 1
AXW001A9CP50 FOR EXTERNAL EARTH
B2 GRIP AXW01106UP0W 2
B3 BASE A AXW03019CP00 1 BLACK
B4 LEG COVERING AXW03397JS00 3 BLACK
B6 ADJUSTABLE LEG UNIT AXW003D7EC00 1
B7 SERVICE PRESSURE HOSE UNIT AXW012D8AR00 1
B8 BOTTOM COVER AXW21586ZR00 1
B9 BACK PANEL AXW01566ZV10 1
B10 POWER CORD UNIT -S3 AXW004A772D4 S
POWER CORD UNIT -C3 AXW004A72974 S 1
POWER CORD UNIT -A2 AXW004A83440 S
POWER CORD UNIT -C2-E AXW004A73719 S
B11 CHEMICAL COVER AXW04487EC10 1
B12 HOSE B UNIT AXW002E8XT00 1
B13 HOSE BAND AXW02458AR00 1
B14 CAPACITOR AXW04037P967 S 1 12.5μF, COIL0.5
B15 NAME PLATE AXW01539CP00 S 1 THAI
AXW01539CP10 S ENGLISH
AXW01539CP20 S ENGLISH
AXW01539CP30 S ENGLISH
AXW01539CP40 S ENGLISH
B16 BODY A PROTECTION AXW90468AR30 2 t20x50x50/FRONT SIDE
B17 BODY A PROTECTION AXW90468AR10 1 t30x50x50/REAR SIDE
B18 BODY A PROTECTION AXW90467JP50 1 t1x70x240/LEFT SIDE
B19 BODY A PROTECTION AXW90466AA6M 1 t1x70x120/RIGHT SIDE
B20 SPINNER LID LABEL AXW11178XT1W 1 THAI
AXW11178XV0W ENGLISH
AXW11179CP0W INDONESIAN
B21 EARTH WIRE UNIT AXW030C8XT00 S EXTERNAL EARTH

Screws
Ref. F100A2
Part Name Part No. Safety Remark
No. TH
SPECIAL TAPPING SCREW XTTAXW444J 10 BASE A
XTTAXW444J 4 BACK PANEL
XTTAXW444J 2 BOTTOM COVER
PAN HEAD TAPPING SCREW XTN4+8HFJ 1 EARTH U~BODY A
XSN4+W10FJ 1 CAPACITOR

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 15.5 Parts Exploded View : Part C

C1

C2 (For A1)

C3

C4

C5
C9
C6
C7
C8

C12
C13

C10
C11

C30-1

C30-2

C30-3
GREY C30-4
C14
C15 GREY C30-5

C30-6
C15
C30-7
NATURAL

NATURAL
C30
C15

C15

C16 C31

C17 C26

C24
C18
C27
C32
C28
C19

C20 C25 C29

C21

C22

C23

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 15.6 Replacement Parts List
Parts List - Part C
Ref. F100A2
Part Name Part No. Safety Remark
No. TH
C1 OUTER TUB COVER AXW32248AR0W 1
C2 SCREW CAP AXW21118XW00 1
C3 O-RING AXW02577BK00 1
C4 PULSATOR AXW05019CP00 1
C5 SHAFT BUSHING AXW05046ZR00 1
C6 SPINNER SHAFT FLANGE NUT AXW15176RU10 1
C7 SPINNER FLANGE WASHER B AXW151980200 1
C8 BALANCER UNIT AXW035A8AR0W 1
C9 SOFTENER CASE LID AXW21778AR1B 1 BLUE
C10 TUB B UNIT AXW012T9CP00 1
C11 SLOT AXW11989CP00 1
C12 FILTER UNIT AXW022A8AR1W 1 WHITE
C13 TUB E UNIT AXW012V9CP00 1
C14 TUB UNIT AXW002A9CP00 1
C15 SUSPENSION UNIT AXW034U9CP00 2 FRONT/RIGHT+LEFT/NATURAL
AXW034U9CP50 2 REAR/RIGHT+LEFT/GREY
C16 OUTER TUB A AXW12018AR00 1
C17 OUTER TUB B AXW12028AR00 1
C18 MOTOR WASHER A AXW04207JS10 2
C19 MOTOR AXW040159626 S 1
C20 MOTOR WASHER B AXW04217BK10 2
C21 MOTOR PULLEY UNIT AXW004G8AR20 1
AXW004G8AR10
C22 V-BELT AXW041219860 1 M-19.8", 50Hz
AXW04127BL60 M-19.5", 60Hz
C23 SPINNER PLATE B AXW32328AR00 1
C24 OVER FLOW HOSE B AXW02348AR10 1
C25 EARTH WIRE UNIT AXW003F9CP00 S 1 INTERNAL
C26 HOSE BAND AXW02458AR00 1 HOSE A - BASE A
C27 HOSE A AXW02479CP00 1
C28 HOSE BAND AXW02457EC00 1 HOSE A - VALVE UNIT
C29 MACHA-CASE UNIT AXW020A8AH20 1
C30 VALVE UNIT AXW009D8AR00 1
C30-1 VALVE ROD A AXW09328AR00 1
C30-2 VALVE WASHER AXW09728AR00 1
C30-3 VALVE LID AXW09038AR00 1
C30-4 VALVE SPRING B AXW09718AR00 1
C30-5 VALVE ROD B AXW09818AR00 1
C30-6 VALVE PACKING AXW090956N2A 1
C30-7 VALVE FRAME A AXW09018AR00 1
C31 GEARED MOTOR AXW348204506 S 1
C32 LEAD WIRE UNIT AXW014B9CP00 S 1 GEARED MOTOR - SENSOR UNIT

Screws
Ref. F100A2
Part Name Part No. Safety Remark
No. TH
SPECIAL TAPPING SCREW XTWAXW523 8 TUB A~TUB D
PAN HEAD TAPPING SCREW XTN4+8HFJ 1 EARTH U~OUTER TUB B
SPECIAL SMALL SCREW XSSAXW682 1 PULSATOR UNIT
SPECIAL BOLT XVGAXW705 1 MOTOR PULLEY
XVGAXW839J 2 MOTOR
XVGAXW840J 4 MECHA CASE~OUTER TUB B
SPECIAL TAPPING SCREW XTWAXW6517J 7 OUTER TUB A~B
XTWAXW6517J 4 SPINNER PLATE B
XTWAXW6518J 3 GEARED MOTOR (CLUTCH)
XTWAXW530 8 BALANCER U~TUB A

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 15.7 Parts Exploded View : Packing

Accessories
9
8

6
10

4 3

THIS PART USE FOR PACKING,

NOT PART OF PRODUCT.

2
Fully atic
Au
Wash tomatic tom hine
y Au c
ing M
achin Full ing Ma
h
e Was

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 15.8 Replacement Parts List
Parts List - Packing

Ref. F100A2
Part Name Part No. Safety Remark
No. TH
1 PROTECTION CASE A AXW90019CP00 1 THAI
AXW90019CP50 ENGLISH
2 CASE PLATE A AXW91189CP00 2
3 CORNER CUSHION -F AXW90159CP00 1 FRONT SIDE
CORNER CUSHION -B AXW90159CP50 1 BACK SIDE
4 CORNER PAD AXW90168XT00 2 FRONT SIDE
5 PROTECTION CASE B UNIT AXW090B9CP00 1
6 LID SHEET AXW90698XT00 1 TOP LID UNIT
AXW90698XT50 1 UNDER LID UNIT
7 OPERATING INSTRUCTION AXW99019CP00 1 ENGLISH/THAI
AXW99019ME00 ENGLISH (WATER SAVE)
AXW99019CP10 ENGLISH (ENERGY SAVE)
AXW99019CP20 ENGLISH/INDONESIAN
8 ACCESORY BAG AXW90576UP30 1
9 SPIN TUB SUPPORT AXW90859CP00 1
10 SIDE CUSHION AXW90049CP00 1

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