Wirecard Case Study
Wirecard Case Study
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Wirecard filed for insolvency on June 25 2020. The act is the culmination of a long fraud
and a failure of regulatory mechanisms to uphold financial ethics. The fraud came to light
when Wirecard was unable to justify €1.9 billion in its accounts. Wirecard later revealed
the money “probably didn’t exist”, owning up to lying and fraud (Chanjaroen). Wirecard’s
key ethical failure is its prolonged lying and fraud, spanning over two decades. As a result,
an ethical analysis includes not only the Wirecard management, but a wider range of moral
agents, from external German regulators BaFin, to internal auditors Ernst & Young (EY)
complicit through their negligence. The analysis raises ethical questions around
regulatory capture, conflict of interest, and financial transparency, collateral to the central
consideration of Wirecard’s lying and fraud.
The Rise and Fall of Wirecard
Founded in 1999 in Munich (Germany), primarily as a provider of financial services to the
gambling and pornography industries at the close of the dotcom boom, Wirecard expanded
steadily in the early 2000s in the online payment transaction sector. In 2006, CEO Markus
Braun pulled Wirecard into banking through the acquisition of XCOM AG. This allowed Wire
Card AG to enter the debit and credit card issuing business, gaining a universal banking
licence (“Wire Card AG acquire XCOM”). In entering these markets, Wirecard obtained
licenses from Visa and Mastercard. In the early 2000s, Wirecard became a hybrid and
complex company functioning across multiple sectors.
Perhaps its early years as a provider to the gambling and pornography industries
should have raised red flags on the ethics of Wirecard. Islamic finance, which
incorporates Shariah Law in its financial ethics and legislation, holds that “all
economic activity should aim at human well-being, which includes justice, equality
harmony, moderation and a balance of material and spiritual needs” (Boatright, p.14).
In upholding the values inscribed in the Qur’an, one of the key tenets of Islamic
finance is the avoidance of haram activities, such as drugs, gambling and
pornography. Therefore, Wirecard’s early provision of financial services to these
industries would be seen as immoral under Islamic finance.
Wirecard’s share price quickly recovered from the 2008 scandal as the group grew rapidly
in the proceeding decade. In 2010, Jan Marsalek was appointed Chief Operations Officer
(COO). By 2010 the majority of the key players involved in the final 2020 scandal were
central in making the ethical decisions regarding Wirecard, namely Marsalek, Braun and EY.
External governmental regulators ought to have become increasingly involved as Wirecard
grew and topped the Frankfurt stock market.
In October that year, J Capital Research, a US and Hong Kong independent research
group, published a report that recommended shorting Wirecard stocks. In the report,
JCap raised doubts about Wirecard’s Asian partner companies, stating:
“Having found little evidence that Wirecard has any volume of business, we visited five of
the subsidiaries in Southeast Asia. Only one of the premises had a reasonably credible
presence, and even that one appeared much smaller than disclosures would suggest. At
two of the listed locations we could find no company at all, although there were unrelated
companies with similar names” (McCrum, “JCap on Wirecard”).
Again, suspicion was raised over Wirecard’s Asian expansion. According to the report,
JCap was unable to locate the third-party offices in either Cambodia or Laos, with the
ones in Vietnam and Singapore having “no capacity for providing [the] services”
Wirecard suggested it provided. In response, Wirecard denied all of JCap’s claims,
suggesting it failed to understand Wirecard’s business model and its report was
“ultimately misinformation and incorrect” (Ibid.). Wirecard emphasised success in its
Asian expansion, quoting that “around 25% of Wirecard’s transaction volume relate from
merchants headquartered outside of Europe.” The JCap report concluded “We think that
fictional assets in Asia may be hiding the uncomfortable truth that there is no profit”.
With hindsight, JCap’s report pre-empts the future discovery of the €1.9 billion ‘hole’ in
Wirecard’s balance sheet, which points to fraudulent methods in accounting for
Wirecard’s Asian assets.
Despite JCap’s report and The Financial Times’ multiple case studies and
investigations, no significant regulatory or audit inquiry was undertaken, exhibiting EY
and BaFin’s negligence of their duty to uphold financial transparency.
After the Zatarra report, Wirecard’s shares saw a short-lived 25% drop in price. CEO
Markus Braun claimed all statements by Zatarra were false and “slanderous”, leading to
an immediate surge of 8.9% (Stefan and Rach). This surge clearly demonstrated
investors’ scepticism towards Zatarra and a misplaced trust in Wirecard.
This scepticism was shared by German regulators BaFin. From 2016 onward BaFin become a
key player in the Wirecard scandal. BaFin is the abbreviation for the Federal Financial
Supervisory Authority in Germany, an “autonomous public-law institution” subject to
supervision by the German Ministry of Finance. In response to the Zatarra scandal, BaFin
opened an investigation into Zatarra and potential short-sellers associated with it for market
manipulation. Ironically, BaFin did not seriously investigate the claims made against
Wirecard. Despite the sequence of similar accusations made against Wirecard by various
individuals and organizations, Wirecard continued growing operations without in-depth
regulatory investigation. Thus, auditor EY and regulator BaFin displayed fiduciary and
regulatory negligence respectively.
The reasons why market manipulation and fraud are both unethical are similar. Both
are unethical because they centre around lying, forsaking transparency and
undermining commutative justice. BaFin’s prioritization of a crackdown on market
manipulation over a crackdown on fraud creates an unfounded ethical hierarchy as
both malpractices equally threaten transparency and fair play. The imbalance in
treatment of both claims of misconduct suggests a parallel imbalance in loyalties in
both BaFin and EY favouring Wirecard. Hence, the immoral fiduciary and regulatory
negligence that allowed Wirecard to continue its fraudulent growth.
Figure 2: Wirecard overtakes Deutsche Bank and Commerzbank
This growth is owed in part to EY’s publication of a clean audit report for 2017,
clearing allegations of accounting irregularities and regaining investor trust. It
was later found in June 2020 that EY failed for more than 3 years to request
account information from a Singapore bank to corroborate Wirecard’s claims that
it held up to €1 billion in cash there (Kinder, Storbeck, Palma). Had EY checked
these bank statements, as is standard procedure for auditors, much of the fraud
discovered in June 2020 could have been revealed and prosecuted earlier.
Indeed, internet watchdog Citizen’s Lab found a hacker hire-group ‘Dark Basins’ targeted
individuals investigating Wirecard’s accounting irregularities. (Murphy) Citizen’s Lab uses
Wirecard’s critics as a key example of Dark Basins’ work, stating that “some individuals were
targeted almost daily for months, and continued to receive messages for years.” Wirecard
has denied using any of these aggressive intimidation tactics.
Wirecard seemed to start out strong in its second decade, securing a €900 billion
deal with Japanese multinational company SoftBank Group Corp, ranked the 36th
largest company in the world by Forbes. EY approved the 2018 accounts.
Meanwhile, the FT continues to publish details and instances of irregularities
across Wirecard’s different operations, particularly those in Singapore, the
Philippines and Dubai which Wirecard continually rejects. The legal war between
the FT and Wirecard continued throughout 2019.
After postponing the publication of the 2019 audited annual report, Wirecard revealed
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that it had €1.9 billion euros missing on June 18 , 2020. On June 22 the company
confessed the “missing 1.9 billion euros of cash probably didn’t exist” (Chanjaroen). This
confirmed the longstanding allegations from different sources against Wirecard for
accounting irregularities and fraud. When the missing money was first ‘discovered’,
Wirecard attempted to throw the blame on Philippine lenders, who in turn denied any
business with Wirecard (Batino). Indeed, the Central Bank of the Philippines later
confirmed the money never entered the country.
In the week following the lack of publication of the audited report on the re-scheduled date,
Wirecard’s shares plunged by 86% (Henning and Arons). COO Jan Marsalek was suspended
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and CEO Markus Braun was arrested on June 23 2020 (Matussek and Syed). The board
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appoints James Freis as the new CEO on June 19 , his second day of work at the company.
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Wirecard files for insolvency on June 25 and faces the termination of €800 million worth of
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loans from lenders on June 30 , with a further
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€500 million terminating on July 1 2020 (Syed, Casiraghi, Graber). The insolvency does
not cover Wirecard Bank in Munich. Munich prosecutor Wolfang Schirp is leading a
German lawsuit against EY for negligence in signing off a 2018 report which contained
clear irregularities. BaFin’s president, Felix Hufeld called the Wirecard scandal a
“complete disaster”, yet focused blame on Wirecard’s management and the “scores of
auditors” who did not adequately notify of irregularities. (Comfort) German Finance
Minster, Olaf Scholz, has defended BaFin from increasing scrutiny, and called for
changes to regulatory requirements.
The ultimate collapse of Wirecard by the end of June 2020 has unearthed the
key players in the ethical dilemmas posed throughout the two decades of
Wirecard’s operations.
Ethics Analysis
So far ex-CEO Marcus Braun and Oliver Bellenhaus, the Managing Director of the Dubai-
based Wirecard subsidiary Cardsystems Middle East FZ-LLC, have been arrested. Germany
has issued an arrest warrant for Ex-COO Jan Marsalek, whose location is unknown after
immigration records suggesting he was in the Philippines were found to be fake (Lopez).
Thus, immediate legal action is largely confined to the prosecution of agents within
Wirecard’s Management and its third-party subsidiaries. The arrest of
Bellenhaus manifests the significance of third-party proxy companies in countries
where Wirecard did not hold a banking licence as central to Wirecard’s fraud.
1.2 EY
EY held a moral duty to oversee and ensure Wirecard was meeting its duty of fair play
and transparency. Particularly significant is the presence of a conflict of interest in EY’s
audit function. The failure of EY in its negligence in spotting Wirecard’s malpractice
sheds light on the conflict of interests present in most audit firms’ work with their
clients, an area which clearly requires more regulation in order to ensure ethical
standards are met. EY has shown similar negligence with companies NMC Heath and
Luckin Coffee in 2020, demonstrating conflicts of interest are endemic within this firm
and across this field.
Although ethical issues may be inherent in the field of audit services as it stands,
there are nonetheless individual agents involved within EY. Martin Dahmen, Andreas
Budde, Andreas Loetscher and Ralf Broschulat were the EY auditors responsible for
approving Wirecard’s accounts since 2013. They negligently signed off accounts
without fulfilling their audit duties raising questions as to why, as individuals, they
chose to look the other way, fail to meet audit standards, and ignore Wirecard’s
increasingly evident fraud.
1.3 BaFin
As Germany’s financial regulator BaFin held a moral obligation to ensure Wirecard’s
transparency. Of specific significance is its decision to ban short-selling in 2019, and
yet not institute a parallel investigation into Wirecard. Similarly, in 2016 BaFin
investigated short-sellers without detailed investigation into Wirecard’s compliance
problems. Neglect of various reports from The Financial Times starting in 2015
shows a lack of good judgement as regulators.
An understanding of the immorality of deceit and lying can be broken down through a
deontological approach to ethics, such as Kant’s. Immanuel Kant (1724-1804) revolutionized
ethics through his deontological-based approach that presents maxims of right and wrong
and moral duties humans ought to follow based on pure reason. Kant introduced the idea of
the “good will” as the only thing “which can be regarded as good without qualification.”
(Kant, 393) He argued one must act out of duty and on the basis of a moral principle. Kant’s
categorical imperative, representing a moral ‘ought’ independent of results, removes a result
and consequence based, teleological, understanding of morality by creating independent
maxims of moral duty and a universal law. Unlike a utilitarian approach which considers the
end-result to find “the greatest good for the greater number”, Kant’s deontology sees a duty
to follow a universal moral law irrespective of end consequence. For Kant, deceit is one of
his universal ‘wrongs’ proven through his 3 formulations.
“Act as if the maxims of your action were to become through your will a universal
law of nature.” (Kant, First Formulation)
Following the first formulation, if lying became universal law, the reliability and meaning
of language would become void, therefore it could not become a “universal law of
nature”. Likewise, individuals would be unable to make free rational choices as the
information used to make these decisions would be false and manipulated through
deceit. With Wirecard’s fraud, if everyone deceived investors through inaccurate
accounting and inflation of profits no one would invest. Moreover, fraud denies a client
in a transaction her freedom to make rational decisions, as these decisions are based on
deceit and lies. Thus, according to Kant’s deontological ethics, the act of lying, like
fraud, cannot be universalized and is therefore, immoral.
In contrast, the Utilitarian view could argue fraud was not unethical if it meant a larger
proportion of people benefitted from it. For example, the case could be made that fraud
leads to a ‘greatest good for the greatest number’. With Wirecard, fraud allowed for the
growth of Wirecard therefore gave more jobs and overall wealth increasing individual
livelihoods. However, Edwin R. Micewski and Carmelita Troy argue against the use of
utilitarian ethics in business. They conclude that because harm endured in
business is “usually limited to loss of material property”, not a loss of human life or health,
the consequentialist, teleological analysis falls apart (19). They assert that “ethics devoid of
deontological ingredients, that is, ethics that focuses primarily on the consequences and not
on the rightness or wrongness of the act itself, is, in the end, no true ethics at all”, especially
in the field of business ethics (Micewski and Troy, 19).
“act in such a way that you treat humanity, whether in your own person or in the
person of any other, never merely as a means to an end but always at the same time
as an end” (Kant, Second Formulation)
Wirecard’s use of escrow accounts as a veil to their fraud suggests a need for greater
oversight on these financial instruments, especially from auditors. On principle, escrows were
developed in order to prevent malpractice, ensuring parties paid one another and provided
services promised through a moderation of funds by a third-party. These escrow accounts
allowed Wirecard to do business in countries where it didn’t have a licence, such as
Singapore, Malaysia and Dubai among others, through small, local third-party payment
companies. The revenue obtained from these were supposedly placed in escrow accounts.
Indeed, Wirecard claimed the €1.9 billion missing cash was held in escrow accounts. However,
EY continually failed to properly verify the existence of this cash. As escrow accounts hold
cash outside the company’s primary cash-flow it is easier for deception to take place using
them. Furthermore, it immorally implicates third-party agents within the fraud. The FT
Alphaville series on Wirecard (2015) explains irregularities in excessive profit growth from
these third-party companies in non-licensed countries. In hindsight, this showed early
evidence of the use of escrow accounts to cover up fraud and revenue inflation. Indeed, the
2015 JCap report claimed many of the third-party payment companies were largely non-
existent or incompatible with the large operations they supposedly undertook. Thus, the
Wirecard fraud centred around these overlooked escrow accounts, which were inadequately
regulated and verified by auditors, despite the large sums of money allegedly held in them.
The Seven Pillars Institute describes commutative justice as “fairness in the exchange of
goods or services” (SPI, “Financial Crisis 2008”). Central to this mode of justice is the
idea “each party must enter into the transaction freely and not be coerced” (Ibid.). Indeed,
the financial market is built upon the axiom of commutative justice. John R. Boatright
views a financial transaction “as a type of promise”, relying on the “basic moral duty to
keep all promises made” (18). Extending the pre-requisite that a moral agent has freedom
of choice, an individual involved in a transaction must have “information symmetry”
(Ibid.). Peter Koslowski outlines 4 key requisites for commutative justice in finance: (1) a
reflection of market price; (2) appropriate exchange; (3) mutual advantage and benefit; (4)
balance of interests. Koslowski’s requisites refer to ideas of contractual relationship
between individuals in the pursuit of morality. Through its fraud and profit inflation,
Wirecard failed to present an accurate reflection of its market price. Shareholders and
investors entered transactions under the impression that Wirecard had a larger market
capitalization and future expected growth. This information asymmetry and false
reflection of the company’s market value because of Wirecard’s fraud constitutes an
inappropriate exchange with investors and breaks the principles of commutative justice.
Yet, scandals revolving around accounting irregularities and fraud are not
uncommon within the financial industry. As a result, multiple external
mechanisms with a duty to foster transparency and commutative justice have
been developed. The failure of these fiduciary and regulatory mechanisms in the
Wirecard scandal shows inherent flaws in their structure.
The established obligation of EY’s audit branch is to ensure regulatory requirements are
upheld. The firm’s stated aim is to “help [organizations] fulfill regulatory requirements,
keep investors informed and meet the needs of all of their stakeholders.” This enshrines
its obligation to supervise an organization’s duty of transparency towards their
investors within the financial market as central to its aims and moral purpose. However,
the client-based relationship between the audit firm and its client, in this case EY and
Wirecard respectively, creates a conflict of interest.
Following the Wirecard scandal, the UK’s Financial Reporting Council (FRC)
responsible for regulating auditors, accountants and actuaries announced that the ‘Big
Four’ accounting firms – EY, Deloitte, KPMG, PwC – had to separate their audit units
from other operations by June 2024. This is a step in the right direction towards
minimizing the structural conflict of interests in the sector. Other countries should
follow in the FRC’s footsteps and pass similar regulations.
The opposing economic theory to regulatory capture follows the public interest paradigm,
which holds that regulatory agencies benevolently serve the public interest to improve
social welfare. Regulatory Capture theory usefully helps understand how collusion can take
place, rather than ignoring its possibility. It aims to explain why regulatory agencies often
fail to enforce the law against the companies they are regulating. When a regulatory agency
is ‘captured’ it poses a great threat as it holds the authority of government yet uses it
against the public interest it is supposed to serve. Regulatory capture can occur through
various methods, for example: the development of close relationships between regulators
and companies; information asymmetry coming from the firm; and, the possibility of
corruption, among others.
The three-step model of regulatory capture understands its functioning through a hierarchy:
first, the political principal (German government in Wirecard’s case); second, the regulator
(BaFin); and third, the agent (Wirecard). This model was proposed by Tirole in 1986,
following from Stigler’s work. This helps visualize the key entities holding moral agency in a
given instance of potential capture, such as in the Wirecard scandal.
In the case of BaFin, the government’s interest may have become ‘captured’ by Wirecard’s
fraudulent interests because of its seeming success. The information asymmetry and
fraudulent accounting made Wirecard appear to be Germany’s, and indeed, Europe’s biggest
and most successful technology company. In all likelihood, the company’s apparent
success accounts for why BaFin, backed by the finance ministry repeatedly sided with
Wirecard and vouched for its honesty, despite growing evidence against it over the 2010s.
Supporting Wirecard was in the government’s interest because maintaining Wirecard’s
success fostered investor faith and optimism in German tech, favouring Germany over long-
time leaders in the field such as the USA. There may have been a favouring of reputation,
fuelled by Wirecard’s deceit, over social welfare and the public interest by both the
government and thus, BaFin.
The head of BaFin, Felix Hufeld, attempted to circumvent direct blame by stating that
“Wirecard’s top management as well as “scores of auditors” failed to act or realize
what’s going on”, without directly recognizing the need to change within his own
organization. This arrogant approach to the scandal undermines the future potential
of genuine self-reflection and developing a stronger mechanism that ensures
transparency and fair play in finance.
Conclusion
As the multiple legal procedures take place against individuals within the Wirecard
management, it is important to emphasize the responsibility held by external regulators
BaFin and EY. Although a prosecution has been opened against EY by Wolfgang Schirp,
there has been no direct investigation into BaFin’s negligence and potential ‘capture’
throughout Wirecard’s long history of accounting irregularity and fraud. In order to
use the scandal of Wirecard as a lesson to avoid regulatory capture, BaFin should be
held accountable as much as EY or Wirecard’s management, albeit with differing
methods of redistributing justice. Where individuals like Markus Braun and Jan
Marsalek will most likely need to serve retributive justice because of their direct
immoral acts of fraud and deceit, Wirecard’s scandal sheds light on the need for
reform of regulatory authorities within the financial market in order to ensure
commutative justice and duty of fair play is upheld.
With regards to the greater impact Wirecard’s collapse had on the regulatory and
auditing agencies, such as Germany’s BaFin and the ‘Big Four’, little concrete change has
taken place as of yet. Nevertheless, the German government has drafted bills looking to:
(1) impose greater independence and accountability on auditing firms and individual
auditors, allowing for more robust means of punitive justice; (2) grant BaFin greater
regulatory powers and freedom to investigate suspected fraud; (3) force rotation of
auditors each decade; and (5) limit client overlap between firm’s consultancy and auditing
practices. If these bills pass despite opposition from auditors and organizations like the
German chamber of Public Accountants (WPK), they would be steps in the right direction
towards greater accountability and acceptance of moral responsibility. Meaningful change
would turn Germany and Europe’s largest case of accounting fraud in this decade into a
positive restructuring of the audit and regulatory sector, which other countries, beyond
Germany and the EU, should implement for greater accounting transparency.
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• Conflict of Interest
• Well-being/welfarism
• Trust/trustworthiness
• Categorical Imperative
• Market Capitalization
• Responsibility
• Justice as Fairness
• Equality
• Integrity
• Acquisitions
• Balance Sheet
• Liabilities
• Deontology
• Inflation
• Moral Agency
• Values
• Duty
• Index
• Freedom
• Good
• Maxims
• Harm