Instruction

the teammanual
to trust
for daily operations

• Standard
• Stainless Steel

Safety - Installation

Printer overview - Interface overview

Menu structure

Turning the printer on and off

Selecting and viewing a job

Printing

Printhead maintenance

Adding ink

Troubleshooting Information
Safety - Installation

EC DECLARATION OF CONFORMITY
DECLARATION DE CONFORMITE CE

EN
__________________________________________________________________________

MARKEM-IMAJE CORPORATION MARKEM-IMAJE CORPORATION

150 Congress ST., Keene, NH 03431 150 Congress ST., Keene, NH 03431
United States of America United States of America
ensures that the new equipment referenced certifie que l’équipement neuf, désigné ci-
below: dessous :

Serial nb. :
Model 5200/5400
Nº de serie:
IM
is in accordance with European directives est conforme aux directives européennes
applicable to equipments that is to say: applicables aux imprimantes, soit :

• with the machinery directive 2006/42/EC • à la directive machines 2006/42/EC et

and with the relevant European standards. aux normes européennes qui en constituent
BS EN 60950-1:2006, EN ISO 13849:2008 la réponse technique.
BS EN ISO 12100:2010 BS EN 60950-1:2006, EN ISO 13849:2008
BS EN ISO 12100:2010

• with the electromagnetic compatibility • à la directive compatibilité

directive 2004/108/CE and with the relevant électromagnétique 2004/108/CE et aux
EC

European standards. normes européennes qui en constituent la

EN61000-6-2:2005, EN 61000-6-4 réponse technique.
EN61000-6-2:2005, EN 61000-6-4

• with the low voltage directive 2006/95/CE • à la directive basse tension 2006/95/CE
and with the relevant European standards. et aux normes européennes qui en
BS EN 60950-1:2006 constituent la réponse technique.
BS EN 60950-1:2006

The above referenced equipment bears the En conséquence, le matériel ci-dessus cité,
CE marking. peut porter le marquage CE.
Keene, N.H. U.S.A.
SP

Date: Nov. 23, 11

John ZIMARDO
Manager – Product Reliability &
Regulatory Compliance

__________________________________________________________________________
Markem-Imaje Corporation 150 Congress ST., Keene, NH 03431, United States of America
Tel. : +1-800-258-5356– Fax : +1-603-357-1835 – www.markem-imaje.com

Instruction manual 2
 Safety - Installation

Before using this printer, please read and fully comply with these instructions,
the material safety data sheet (MSDS) for consumables used, and safety
labels affixed to the printer. Servicing must be performed only by qualified
people who are appropriately trained.

■■ Liability
Markem-Imaje shall not be liable for any damage or injury resulting from any
failure to follow these safety instructions, as well as good manufacturing
practices and safety standards that are generally applicable in the industry,
when installing, using or servicing Markem-Imaje equipment.
Any user who modifies or repairs Markem-Imaje equipment, uses
consumables, spare parts or accessories other than those supplied by
Markem-Imaje, or fails to comply with Markem-Imaje specifications shall
have sole responsibility for the consequences thereof.
Markem-Imaje shall not be liable for any malfunction or damage caused
by any modification of the equipment or use of the equipment for any
purposes other than those for which it is designed. The user shall be
solely responsible to take any precautions required by any use to which
the user puts the Markem-Imaje equipment.
Markem-Imaje consumables (inks, cleaning products and other
consumables), spare parts and accessories are designed for use
with Markem-Imaje equipment. Use of consumables, spare parts or
accessories, that are not produced or recommended by Markem-Imaje for
use with the specific Markem-Imaje equipment may harm the equipment
and cause performance failures.
Because Markem-Imaje equipment is tested with Markem-Imaje
consumables and spare parts for conformity with certain regulations and
safety standards, use of non-Markem-Imaje consumables and spare parts
also may be inconsistent with testing conditions and affect compliance
of the equipment with certain standards. The user shall bear all risks
associated with use of unsuitable consumables and spare parts.
This equipment is certified in accordance with the requirements for CE
marking.

3 Instruction manual
Safety - Installation

■■ Safety
Despite all the precautions taken by Markem-Imaje to guarantee
the safety of its printers, a residual risk remains if certain
recommendations for use are not followed.
For each use case of the system, it is recommended to wear adapted
personnal protective equipment (safety shoes, glasses, gloves...).

Disconnect the system from its power source and call in qualified
personnel in the following cases:
• The power cable or plug is damaged or worn.
• Liquid has been spilled on the system.
• The system has been exposed to rain or water.
• The printer is not functioning correctly although the user has
followed the instructions.
• The printer has fallen or its housing is damaged.
• The printer is not functioning correctly and requires service.

■■ Steps to take in the event of an accident

Shut off the printer immediately in the event of an emergency.
In the event of an accident, consult your health department or your
attending physician.

■■ Health / Hygiene / Environment

Noise level does not exceed 75 dB(A)
Operating temperature range:
Standard: 0° to +40°C (32° to +104°F)
Stainless Steel: 0° to +25°C (32° to +77°F)
Relative Humidity: 0 - 90% with no condensation

Instruction manual 4
 Safety - Installation
When working with hot ink, Markem-Imaje recommends wearing
protective gloves and safety goggles.

A dry chemical or CO2 extinguisher should be installed near the

printer as suitable extinguishing media; do not use water.

■■ Labels

Hot Surfaces. This label indicates hot surfaces. To prevent

injury from burns, do not touch the jet array surface or hot ink
directly. Wear protective eyeglasses when working with hot
ink.

Protective Earth. This label identifies a protective earth

point.

High Voltage. This label indicates high voltages inside the

printer. To prevent injury from electrical shock, disconnect
the power cord from the electrical outlet before servicing the
enclosure.

Earth. This label identifies an earth point.

WARNING: Use of non Markem-Imaje specific hot

melt ink can cause system performance issues or
failure and loss of warranty coverage for resulting
damage.

5 Instruction manual
Safety - Installation

■■ Automatic Startup
Do not allow an automatic packaging machine startup after a Model
5200/5400 reset. The Model 5200/5400 end user is responsible for
configuring the software and installing the status output signal option
in a way that requires the operator to manually restart the packaging
machine after a Model 5200/5400 condition has been cleared. Any
deviation from this method is unsafe and any consequences shall be
under the entire responsibility of the user.

■■ Use
The printer is designed for drop-on-demand ink jet printing for
industrial package coding. Any other use of the printer is prohibited,
and any consequences shall be under the entire responsibility of the
user.

■■ Handling
A printhead at operating temperature must not be moved. To prevent
printhead damage, the hot printhead must first be cooled down using
the Shutdown feature and then powered off before being moved.
Weight of print station (not including umbilical lines):
Model 5200: Approx. 63kg (140 lb)
Model 5400: Approx. 77kg (170 lb)
Printhead: Approx. 2.1kg (4.6 lb)
Regarding the system weight, handling tasks have to be performed
by more than one operator.

Instruction manual 6
 Safety - Installation

■■ Servicing
Disconnect the printer from the AC power supply before any
operations requiring components to be removed or exchanged.
Use appropriate tools for any work on the printer.
Servicing must be performed only by qualified people who are
appropriately trained.

■■ Maintenance
Do not attempt to open any sealed sections of the system! These
sections do not require any maintenance on the user’s part.
Disconnect the system from the power supply connected to the
printer before performing work requiring the removal or replacement
of components.
Use appropriate tools for any work on electrical and pneumatic
components. Do not use pointed or sharp objects when replacing
the thermal print head.
We recommend maintenance work to be carried out only by staff who
have received technical training from Markem-Imaje and wearing
personal protective equipment (safety shoes, glasses, gloves...).
Any maintenance work not described in this manual must be carried
out by Markem-Imaje technicians.

7 Instruction manual
Safety - Installation

■■ Installation requirements
Installation must be performed without fail by a Markem-Imaje
technicians team. Any person modifying the installation shall be
wholly liable for such modification.
The printer must be installed in accordance with applicable
requirements.
The Model 5200 can have up to two printheads.
The Model 5400 can have up to four printheads.

Determine a location for the printer that:

• Provides access to the front and rear of the enclosure,
including a minimum of 15cm (6”) clearance in the rear for
adequate cooling ventilation.
• Positions the printhead(s) within 3m (10’) of the enclosure.
• Provides sturdy, level floor space.
• Meets environmental and electrical specifications.

Ensure the electrical requirements are satisfied:

• The printer must be connected to a 50–60Hz, single-phase
AC power supply electricity network, 1450W maximum (Model
5200) or 2530W maximum (Model 5400), with earth ground
using the cable supplied with the printer.
• The end user is responsible for supplying an appropriate plug
or wiring to a terminal block on the AC power cord.
• The AC voltage configuration must be verified or changed to
match the end user’s AC voltage service.
• For electrical characteristics, see the Serial/I.D./Rating Label
on the rear of the enclosure, near the power switch.

Instruction manual 8
 Safety - Installation

■■ Installation checklist
1 Install power cord / plug
3 Assemble printhead 2 Verify or change AC voltage
stand(s) or mounting pole(s)
7 Turn on power
4 Mount the printhead(s)
(See following page)

5 Connect umbilical
lines: ink, electrical,
and vacuum

6 Install any options

8 Set software
parameters

For detailed installation instructions, see the Model 5200/5400

Installation and Setup Guide.

■■ Options / Accessories
For information on installing a Markem-Imaje option or accessory,
refer to the assembly instructions delivered with the item.

9 Instruction manual
Safety - Installation

■■ Determine jetting position

Vertical Jetting Horizontal Jetting Down Jetting

Tilt

CCW CW
45° Slant Rotation

Position the jet array no further than 4,7mm (0.188") from the
product to be printed.

After installing the printer, set software parameters as needed:

• Vertical Jetting: No changes
• Horizontal Jetting: Machine Setup Menu / Printhead Settings /
PH Orientation / Horizontal
• Down Jetting: Machine Setup Menu / Printhead Settings / PH
Orientation / Down
• 45° Slant: Machine Setup Menu / Printhead Settings / PH
Orientation / Custom 4
• Tilt, Rotation: Machine Setup Menu / Printhead Settings / PH
Orientation / Custom 1-3
Machine Setup Menu / Printhead Vacuum Settings / Custom
Vacuum for Custom 1-3 PH Orientations

Instruction manual 10
 Printer overview

1
4
2
6
3

7
8

1 Print station
2 User interface module
3 Enclosure
4 Umbilical
5 Printhead
6 Serial/I.D./Rating Label
7 Ink door
8 Printhead stand

11 Instruction manual
Interface overview

Display
LED
Area
Indicators

Function
Keys (4)

Keypad

Stop printing Move the arrow on the

(offline) display or the insertion
point within a field;
Start printing navigate to and from
(online) fields
Return to previous Select the menu or
menu function described above
Open selected it on the display
menu

Printer status (green) Ink level (blue) Faults (amber)

Instruction manual 12
 Top Level menu overview

1
2
3 13
4
5
6
7
8

9 10 11 12

Function
1 Name of selected job
2 Current date and time
3 Status of the machine
4 Printing state
5 Status of the ink supply
6 Batch count
7 Total count
8 Instructions to go online (or to preview the image)
9 Job Select key
10 Registration key
11 Shutdown (or Startup) key
12 Main Menu key
13 Status of each printhead

13 Instruction manual
How to navigate

Indicates which field on the display is selected;

Pointer
use arrow keys to move.

Indicates additional options listed on display

Up-Arrow
above options listed.

Indicates additional options listed on display

Down-Arrow
above options listed.

Used to display the previous portion of the menu

Page Up
or list.

Used to display the next portion of the menu or

Page Down
list.

Used to change the numerical value of the

Modify
selected parameter.

Plus (F1 key) will increase a value or scroll

Plus
through options.

Minus (F2 key) will decrease a value or scroll

Minus
through options.

Job Select (F1) Initiates job selection.

(F2) Used to adjust the location of the printed

Registration
image on the package.

Shutdown or (F3) Initiates shutdown or startup of the ink

Startup delivery module, ink lines, and printhead heaters.

(F4) Used to enter database management,

Main Menu
machine diagnostics, and machine setup menus.

Used to view an image on the display before

Preview
printing.

Instruction manual 14
 Access to menus
To open a menu, press the function key below the desired function
on the display.

When required to enter text, a Select Character box will appear.

Use arrows to
select a character on the
1 keyboard (2).

2 Use F3 and F4 keys to

move the insertion point (1)
left and right.

Use F1 key to insert the

selected character at the
insertion point (1).

When desired characters Use F2 key to delete the

are displayed, press the character to the left of the
ENTER key. insertion point (1).

15 Instruction manual
Menu structure

■■ Top Level Menu

Job Name
Date and Time
Machine Status
Printing State
Ink Supply Status
PH Status
Batch Count
Total Count
Job Select (F1)
Preview Job
Find Job

Reg +/- (F2)

Registration Offset
PH Trigger
PH Registration

Shutdown or Startup (F3)

Main Menu (F4)
Database Management (F2)
Machine Diagnostics (F3)
Machine Setup (F4)

ENTER key (F1)

Preview Image

Instruction manual 16
 Menu structure

■■ Main Menu

Database Machine Machine Setup

Management (F2) Diagnostics (F3) (F4)
Retrieve Files Version Information User Interface
List Files Ink System PH Settings
Backup Files PH PH Vacuum Settings
Delete Files Ink Delivery Module PH Mapping
Advanced Print Station Print Station Settings
Available Space VPC Shutdown Settings
Recoverable Space User Interface Password Settings
File Space OCU Communications
Total Space Ink Usage Custom Codes
Imaging/Printing Shift Codes
State Logger SSCC Settings
Action Logger Date Change
MCU Logger Image Settings
Statistics Error Conditions
Initialization

17 Instruction manual
Turning the printer on

Ensure power is connected

"I" position powers on the printer

≈ 60 mn

LED blinks slowly

Do not move a hot printhead

Instruction manual 18
 Turning the printer off

Ensure printing has stopped

Wait 3 - 4 hours for message:

“Shutdown Done”

≈ 3-4 h

"0" position powers off the printer

19 Instruction manual
Selecting a job

If job is not
listed

OR

OR

If printer is “Ready” and no

variable field data needs to be
entered, “Chocolate” job is ready
to be printed.

Instruction manual 20
 Selecting a job

If a variable field requires data entry, the display

will list editable fields.

OR

Edit field

"Chocolate" job is ready to be

printed.

21 Instruction manual
Previewing a job

To preview the current job:

To select a job to preview:

PH1 image
is shown

To display
PH2 image

Instruction manual 22
 Previewing a job

PH2 image
is shown

Preview image of next printhead (F1)

Preview image of previous printhead (F2)

Select the job being previewed (F4)

Return to the Top Level menu (ENTER)

"Chocolate" job is ready to be

printed

23 Instruction manual
Printing
Selected job is ready to be printed

Press START to start printing

Press STOP to stop printing

Instruction manual 24
 Adjusting the registration

Reg. Offset
affects registration offset
of all printheads
PH1, PH2, PH3, PH4
affects registration offset
of specied printhead

Select PH#

Use or to
change PH# registration
offset

Use to change
registration offset for all
printheads

Decrease Increase

25 Instruction manual
Adjusting the contrast

The display contrast can be changed from any

menu.
Light Default Dark

0% 70% 100%

Decrease darkness:

Hold down the STOP key

Press the Down Arrow

Increase darkness:

Hold down the STOP key

Press the Up Arrow

Instruction manual 26
 Maintenance

When:
• At the start of each shift
• After each cold startup
• If the printhead has been idle for more than
4 hours
• If the jets are not printing properly

Purge (daily)

Obtain a drip tray

Press and
release once

27 Instruction manual
Maintenance

Jet test (daily)

Obtain a piece of paper.
Press and hold the jet test button while moving
the piece of paper 6mm (1/4”) from the front of
the jet array.

If not OK, repeat:

If several attempts at purging are

unsuccessful in recovering jets:

Instruction manual 28
 Maintenance

Wipe (if necessary)

• Wipe the jet array after purging ONLY
if several attempts at purging are
unsuccessful in recovering jets or in the
down jetting position, after a purge.
• Using a Markem-Imaje Printhead wipe, wipe
the jet array from the middle out.
• Clean any ink buildup around the jet array
area and in the corners of the enclosure
near the jets.

DO NOT SCRUB THE JET ARRAY

No Yes

DO NOT MOVE A HOT PRINTHEAD

29 Instruction manual
Adding ink

If using ink bottles:

Open ink door

Remove cap

Insert bottle

Close ink door

Door locks in 60 sec.

If using ink blocks:

Open ink door

Remove ink block

from wrapper

Insert 1 to 4 ink blocks

Close ink door

Door locks in 60 sec.

Instruction manual 30
 Troubleshooting Information

LED indicators on user interface module

STATUS (green)
Indicates whether conditions are met for
printing.

On Online
Off Power is off
Blinking Warming up or cooling down (fast blinking)
Offline/Ready (slow blinking)

INK (blue)
Indicates when the printer needs ink.

On Add ink bottle

Blinking Add ink bottle immediately
Off Ink OK

FAULT (amber)
Indicates when the printer needs attention.

On Warning
Blinking Error (printing typically stops)
Off No errors or warnings

31 Instruction manual
Troubleshooting Information

LED Indicator on printhead

On Printhead is enabled, ready to print, and there
are no fault conditions

Off Printhead power is disconnected or

printhead is disabled or
printhead is purging

Blinking Printhead is not ready

Printhead is warming up or cooling down

Instruction manual 32
 Troubleshooting Information

Fault messages
When the printer detects a fault, the Top Level Menu
provides an error or warning number and a message
to indicate the nature of the problem.

A warning does not stop printing.

Example: Warning 201 - Add Ink Now (ink low)

An error typically stops printing.

Example: Error 401 - Out Of Ink

OR Correct the problem and press ENTER or EXIT.

S/N: Serial number:

ink:

33 Instruction manual
Notes

Instruction manual 34
 Notes

Photographs and drawings are not binding in detail. Original instructions. This document was originally written in
English. The English text of this document shall alone be authentic and shall prevail in the event of a dispute. Markem-
Imaje reserves the right to modify the specifications of its products without prior notice. Any reproduction, even partial,
of this document is prohibited.

© 12/2011 Markem-Imaje All Rights Reserved. English version

35 Instruction manual
the team to trust

User Documentation Department 12/2011

10054021-AB

www.markem-imaje.com
Markem-Imaje Corporation
150 Congress Street
Keene, NH 03431
United States of America
tel +1 800 258 5356 en
fax +1 603 357 1835