Scene 1 Introduction and Travel Specifications
Travel agent: Good afternoon, and welcome to Tara Lakbay Travel Agency. How may I assist
you, ma'am?
*umupo ang customer
Customer: Good afternoon, I was looking forward to booking a trip to Legazpi City and was
wondering if you could assist me in finding tourist spots there.
Travel Agent: Of course! We can help you select places that fit your interests. When do you want
to start traveling?
Customer: I was thinking maybe around May.
Travel Agent: Okay, we have a few tour packages available in May. There are options for the
couple, group, and individual tours. Do you prefer to go alone, ma'am, or with someone?
Customer: I had planned to go on a tour with my husband.
Travel agent: Yes, we have a travel package for two people, ma'am. It will cost 18, 000 pesos or
9,000 per pax. Here is the itinerary and tour package, ma'am.
*sabay bigay ng tablet
Scene 2 Tour Package details
Travel agent: Is there anything else you'd want, ma'am?
Customer: Yes, I was interested to see Mount Mayon since I had heard that it was one of the top
tourist destinations in the Philippines. This is ideal for our wedding anniversary!
Travel agent: Your husband would definitely like the activities, ma'am!
Customer: I'm really looking forward to it. Can you provide me with further detail on the
activities included in that tour package?
Travel Agent: This three-day trip package includes transportation as well as the airplane ticket,
and the following itinerary is available based on your preferences. We'll get a rental car. You will
be picked up by our driver and the tour guide, who will be in charge of the tour. The day 1 trip
begins with breakfast at Jameal's bolalohan since the check-in time at the RedDoorz at Golite
Washington is 12 to 1 pm.
Customer: Do I still have to pay for the hotel accommodation?
Agent for travel: No, ma'am. The tour package already includes it except you will pay for
entrance fees of all tourist destinations and all foods that you want to order.
Client: Wow! That would be great.
Travel agent: After breakfast, you'll explore the Daraga Church, the Albay Park and Wildlife, the
Lignon Hill Nature Park, and Casa Lorenzo food and culture. After lunch, you may now check
into the hotel and relax for three to four hours before visiting a church in St. Gregory. After that,
eat dinner in Jacobs restaurant before heading back to the hotel.
Customer: So We will visit 4 tourist destinations?
Travel agent: You see, you will have breakfast, lunch, and supper at Kusina Zebra at 7 am since
there are many tourist attractions nearby, like Casagawa Ruins, Carver Park, Casagawa
Pasalubong Center, Hoyop Hoyopan Cave, Palale Falls, and Mayon Skydrive Atv Adventure,
where you will explore the Mayon Volcano and ride an ATV. Do you, ma'am, know how to
drive an ATV?
Customer: My spouse and I have already had the experience.
Travel Agent: That's great to hear. On the third or final day, you'll have breakfast at Pares King
and then proceed to SM City if you still want to buy something. You will eat lunch at First
Colonial Grill before returning to Reddoorz Hotel to be ready for your plane.
Customer: Send it to me, please, and I'll look over the information more closely before booking
the trip.
Scene 3 Tour Package details
Customer: What about the Airlines?
Travel agent: The most probable airline to be in charge of flights is Cebu Pacific Airlines; as for
transportation, we are the ones who will organize or coordinate the entire vacation. Do you still
intend to buy it, ma'am?
Customer: Since our anniversary is on May 9, I'd want to start from May 8 to May 10.
Travel agent: Yes, ma'am, but the flight must depart on May 7 at 7 p.m., so that the trip may
begin on May 8. Are you familiar with the term "layover"? You will arrive in Manila first,
followed by a flight to Legazpi City on the second.
Customer: We are aware of that. My friend had already been there. She initially explained
everything to me before I decided to go on the tour. She's also the one who recommends we
celebrate our anniversary there since there are so many tourist attractions.
Travel Agent: That's great to hear, ma'am. The tour package costs 18, 000 good for 2 people. If
you cancel, you will receive a refund, but there will also be a penalty of 2,000php.
Customer: Is that right? That's great to hear; I'll buy the tour package. May I ask for your contact
information in case my husband has any queries about the tour?
Travel Agent: Absolutely, ma'am. Not to worry. Please complete this form, ma'am. The terms
and conditions, as well as other details, have already been stated.
*sabay abot ng paper to fill up.
Customer: here.
*binalik yung form
Travel Agent: Ok ma’am, I’ll process it now.
*After 10 min
Travel agent: So, I've already finished booking your tour, ma'am. Ma'am, we will contact you
and send you an email before your tour.
Customer: Yes, thank you so much. I'll leave now. My hubby is already waiting for me.
*sabay tayo.
Travel Agent: Thank you so much, ma'am. Please get in touch with us whenever you like; we're
always willing to assist you.
