SM Kyocera p6130 CDN
SM Kyocera p6130 CDN
ECOSYS P6035cdn
ECOSYS P7040cdn
PF-5100
SERVICE
MANUAL
Published in September 2015
842NM112
2NRSM062
Rev.2
CAUTION
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste
officials for details in your area for proper disposal.
ATTENTION
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires
municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.
For the purpose of this service manual, products are identified to the following type.
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, light-
ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
This page is intentionally left blank.
2NR/2NS/2NT
CONTENTS
1 Specifications
1-1 Specifications ........................................................................................................................... 1-1
(1) Common functions............................................................................................................... 1-1
(2) Printer Functions ................................................................................................................. 1-3
(3) Paper Feeder (500-sheet) (Option) ..................................................................................... 1-5
1-2 Parts names ............................................................................................................................. 1-6
(1) Machine Exterior.................................................................................................................. 1-6
(2) Connectors/Interior .............................................................................................................. 1-7
(3) With Optional Equipments Attached.................................................................................. 1-10
(4) Operation Panel Keys........................................................................................................ 1-12
(4-1) 30 ppm models......................................................................................................... 1-12
(4-2) 35/40 ppm models.................................................................................................... 1-13
1-3 Options ................................................................................................................................... 1-14
2 Installation
2-1 Environment ............................................................................................................................. 2-1
2-2 Installing the machine ............................................................................................................... 2-2
(1) Unpacking and checking bundled items .............................................................................. 2-3
(2) Setting up the Toner Container ........................................................................................... 2-7
(3) Connecting the Interface Cable ........................................................................................... 2-7
(4) Loading Paper ..................................................................................................................... 2-9
(5) Connecting the Power Cord .............................................................................................. 2-14
(6) Turn the power on. ............................................................................................................ 2-14
(7) Default Setting (for 30 ppm model).................................................................................... 2-15
(7-1) Setting Date and Time.............................................................................................. 2-15
(7-2) Network Setup (LAN Cable Connection).................................................................. 2-15
(7-3) Altitude Adjustment Setting ...................................................................................... 2-16
(8) Default Setting (for 35/40 ppm model)............................................................................... 2-16
(8-1) Setting Date and Time.............................................................................................. 2-16
(8-2) Network Setup (LAN Cable Connection).................................................................. 2-17
(8-3) Altitude Adjustment Setting ...................................................................................... 2-17
(9) Installing Software ............................................................................................................. 2-18
(10) Output of Status Page ....................................................................................................... 2-19
(11) Completion of installing the main unit (Turning the power off) .......................................... 2-21
2-3 Installing the optional equipment ............................................................................................ 2-22
(1) Card Authentication Kit(B) ................................................................................................. 2-22
(2) Paper Feeder (500-sheet x1) ............................................................................................ 2-23
(3) Memory Module................................................................................................................. 2-27
(4) HD-6/HD-7 (SSD) .............................................................................................................. 2-29
(5) IB-50 (Network Interface Kit) ............................................................................................. 2-29
(6) IB-51 (Wireless Network Interface Kit) .............................................................................. 2-29
(7) SD/SDHC Card.................................................................................................................. 2-31
(8) Data Security Kit(E) (Data Security Kit)............................................................................. 2-33
(9) UG-33 (ThinPrint Option)................................................................................................... 2-33
2-4 Optional Applications .............................................................................................................. 2-34
3 Machine Design
3-1 Mechanical Configration ........................................................................................................... 3-1
(1) Cross-section view (Main unit) ............................................................................................ 3-1
2NR/2NS/2NT
4 Maintenance
4-1 Precautions for maintenance .................................................................................................... 4-1
(1) Precautions.......................................................................................................................... 4-1
(2) Drum unit ............................................................................................................................. 4-1
2NR/2NS/2NT
5 Firmware
5-1 Firmware Updates .................................................................................................................... 5-1
6 Service mode
6-1 Service mode............................................................................................................................ 6-1
(1) Executing the service mode (30/35 ppm models) ............................................................... 6-1
(2) Descriptions of service modes............................................................................................. 6-4
(3) Executing the service mode (40 ppm model) .................................................................... 6-18
(4) Descriptions of service modes........................................................................................... 6-20
(5) Print Event Log .................................................................................................................. 6-27
7 Troubleshooting
7-1 Paper misfeed detection ........................................................................................................... 7-1
(1) Paper misfeed indication ..................................................................................................... 7-1
(2) Paper misfeed detection condition ...................................................................................... 7-4
(3) First check items.................................................................................................................. 7-8
(4) Items and corrective actions relating to the device that will cause paper jam ................... 7-11
(5) Paper jam at feeding from paper feeder 1......................................................................... 7-14
(6) Paper jam at feeding from cassette 2 (paper feerder 1).................................................... 7-15
(7) Paper jam at feeding from the MP tray.............................................................................. 7-17
(8) Paper jam at the duplex re-feeding section ....................................................................... 7-18
(9) Electrical parts that could cause paper jam at the transfer , the fuser and the eject parts 7-19
7-2 Self diagnostic ........................................................................................................................ 7-20
(1) Self diagnostic function...................................................................................................... 7-20
(2) Self diagnostic codes......................................................................................................... 7-20
7-3 Image formation problems ...................................................................................................... 7-71
(1) Poor image (Image rendering problems: Mono-color printer engine)................................ 7-72
(1-1) No image appears (entirely white)............................................................................ 7-74
(1-2) No image appears (entirely black)............................................................................ 7-76
(1-3) Image is too light ...................................................................................................... 7-77
(1-4) The background is colored ....................................................................................... 7-79
(1-5) White streaks are printed vertically .......................................................................... 7-80
(1-6) Black or color streaks appear longitudinally ............................................................. 7-81
(1-7) Black, white or color streaks appear horizontally ..................................................... 7-82
(1-8) Uneven density vertically.......................................................................................... 7-83
(1-9) Uneven density horizontally ..................................................................................... 7-84
(1-10) Black or color dots appear on the image.................................................................. 7-85
(1-11) Offset occurs ............................................................................................................ 7-86
(1-12) Part of image is missing ........................................................................................... 7-86
2NR/2NS/2NT-2
8 PWBs
8-1 Description for PWB ................................................................................................................. 8-1
(1) Main/Engine PWB ............................................................................................................... 8-1
(1-1) Connector position ..................................................................................................... 8-1
(1-2) PWB photograph ........................................................................................................ 8-1
(1-3) Connector lists............................................................................................................ 8-2
(2) Engine relay PWB ............................................................................................................... 8-8
(2-1) Connector position ..................................................................................................... 8-8
(2-2) PWB photograph ........................................................................................................ 8-8
(2-3) Connector lists............................................................................................................ 8-9
(3) High-voltage PWB ............................................................................................................. 8-14
(3-1) Connector position ................................................................................................... 8-14
(3-2) PWB photograph ...................................................................................................... 8-15
(3-3) Connector lists.......................................................................................................... 8-16
(4) High-voltage PWB 2 .......................................................................................................... 8-17
(4-1) Connector position ................................................................................................... 8-17
(4-2) PWB photograph ...................................................................................................... 8-17
(4-3) Connector lists.......................................................................................................... 8-18
(5) Power source PWB ........................................................................................................... 8-19
2NR/2NS/2NT-1
9 Appendixes
9-1 Appendixes ............................................................................................................................... 9-1
(1) Repetitive defects gauge ..................................................................................................... 9-1
(2) Firmware environment commands ...................................................................................... 9-2
(3) System Error (Fxxxx) Outline .............................................................................................. 9-9
(4) Wiring diagram .................................................................................................................. 9-13
Installation Guide
PF-5100 (Paper Feeder)
2NR/2NS/2NT-1
1 Specifications
1-1 Specifications
(1) Common functions
Item Specifications
Product Name ECOSYS P6130cdn (30 ppm)
ECOSYS P6035cdn (35 ppm)
ECOSYS P7040cidn (40 ppm)
Type Desktop
Printing Method Electrophotography by semiconductor laser
Paper Weight Cassette 60 to 163 g/m2
Multi Purpose 60 to 220 g/m2, 230 g/m2 (Cardstock)
Tray
Paper Type Cassette Plain, Rough, Recycled, Vellum, Preprinted, Bond, Color
(Colour),Prepunched, Letterhead, Thick, High Quality, Custom
1 to 8(Duplex: Same as Simplex)
Multi Purpose Plain, Transparency (OHP film), Rough, Vellum, Labels, Recy-
Tray cled,Preprinted, Bond, Cardstock, Coated, Color (Colour),
Prepunched,Letterhead, Envelope, Thick, High Quality, Cus-
tom 1 to 8
Paper Size Cassette A4, A5, A6, B5, B6, Letter, Legal, Statement, Executive,Oficio
II,Folio, 216 × 340 mm, 16K, B5 (ISO),Custom (105 × 148 mm
to 216 × 356 mm)
Multi Purpose A4, A5, A6, B5, B6, Folio, 216 × 340 mm, Letter, Legal, State-
Tray ment,Executive, Oficio II, 16K, B5 (ISO), Envelope #10, Enve-
lope #9,Envelope #6 3/4, Envelope Monarch, Envelope DL,
Envelope C5,Hagaki (Cardstock), Oufuku Hagaki (Return
postcard), Youkei 4,Youkei 2, Custom (70 × 148 mm to 216 ×
356 mm)
Warm-up Time Power on 26 seconds or less (30 ppm models)
(22°C/71.6°F, 25 seconds or less (35 ppm models)
60%) 24 seconds or less (40 ppm models)
Sleep 17 seconds or less (30 ppm models)
19 seconds or less (35 ppm models)
21 seconds or less (40 ppm models)
Paper Capac- Cassette 500 sheets (80 g/m2)
ity
Multi Purpose 100 sheets (80 g/m2)
Tray
Output Tray Top tray 250 sheets (80 g/m2) (30 ppm models)
Capacity 500 sheets (80 g/m2) (35/40 ppm models)
Image Write System Semiconductor laser and electrophotography
Photoconductor OPC (drum diameter 30 mm) (30/35 ppm models)
a-Si (drum diameter 30 mm) (40 ppm models)
1-1
2NR/2NS/2NT
Item Specifications
Charging system Charger roller
Developing system Touch down developing system
Developer: 2-component
Toner replenishing: Automatic from a toner container
Transfer system Primary: Transfer belt
Secondary: Transfer roller
Separation system Small diameter separation, discharger needle (GND)
Cleaning system Drum: Counter blade
Transfer belt: Fur brush
Charge erasing system Exposure by cleaning lamp (LED)
Fixing system Heat and pressure fusing with the heat roller and the press
roller
Heat source: halogen heater
Abnormally high temperature protection devices: thermostat
Memory 512 MB
Interface Standard USB Interface Connector: 1 (Hi-Speed USB)
Network interface: 1
(10 BASE-T/100 BASE-TX/1000 BASE-T)
USB Port: 2 (Hi-Speed USB)
Option eKUIO: 1
Operating Temperature 10 to 32.5°C/50 to 90.5°F
Environment Humidity 10 to 80 %
Altitude 3,500 m/11,482 ft maximum
Brightness 1,500 lux maximum
Dimension (W × D × H) (30 ppm models)
15 23/64 × 20 61/64 × 16 1/8
390 × 532 × 409.5 mm
(35/40 ppm models)
15 23/64 × 20 61/64 × 18 31/64
390 × 532 × 469.5 mm
Weight (30 ppm models)(without toner container)
Approx. 61.7 lb/Approx. 28.0 kg
(35 ppm models)(without toner container)
Approx. 63.9 lb/Approx. 29.0 kg
(40 ppm models)(without toner container)
Approx. 67.2 lb/Approx. 30.5 kg
1-2
2NR/2NS/2NT-1
Item Specifications
Space Required (W × D)(Using 15 23/64 × 28 37/64
multi purpose tray) 390 × 725.8 mm
Power Source (30 ppm models)
120 V Specification Model: 120 V 60 Hz 9.0 A
230 V Specification Model: 220 to 240 V 50/60 Hz 5.0 A
(35 ppm models)
120 V Specification Model: 120 V 60 Hz 10.0 A
230 V Specification Model: 220 to 240 V 50/60 Hz 5.6 A
(40 ppm models)
120 V Specification Model: 120 V 60 Hz 11.3 A
230 V Specification Model: 220 to 240 V 50/60 Hz 5.8 A
1-3
2NR/2NS/2NT-1
35 ppm models
Item Description
Printing Speed Black and A4-R 35 sheets/min
White Printing Letter-R 37 sheets/min
Legal 30 sheets/min
B5 35 sheets/min
A5 35 sheets/min
A6 35 sheets/min
Full Color A4-R 35 sheets/min
Printing Letter-R 37 sheets/min
Legal 30 sheets/min
B5 35 sheets/min
A5 35 sheets/min
A6 35 sheets/min
First Print Black and 6.5 seconds or less
Time White
Color 7.5 seconds or less
(A4, feed from
Cassette)
Resolution 600 × 600 dpi, 9600 dpi equivalent × 600 dpi
Operating System Windows XP, Windows Server 2003, Windows Vista, Windows
7,Windows 8, Windows 8.1, Windows Server 2008/R2,Win-
dows Server 2012/R2, Mac OS 10.5 or later
Interface USB Interface Connector: 1 (Hi-Speed USB)
Network interface: 1
(10 BASE-T/100 BASE-TX/1000 BASE-T)
Optional Interface (Option): 1
(For IB-50/IB-51/HD-6/HD-7 mounting)
Page Description Language PRESCRIBE
Emulations PCL6 (PCL-XL, PCL5c), KPDL3, XPS
40 ppm models
Item Description
Printing Speed Black and A4-R 40 sheets/min
White Printing Letter-R 42 sheets/min
Legal 34 sheets/min
B5 40 sheets/min
A5 40 sheets/min
A6 40 sheets/min
Full Color A4-R 40 sheets/min
Printing Letter-R 42 sheets/min
Legal 34 sheets/min
B5 40 sheets/min
A5 40 sheets/min
A6 40 sheets/min
1-4
2NR/2NS/2NT-1
Item Description
First Print Black and 6.0 seconds or less
Time White
Color 7.0 seconds or less
(A4, feed from
Cassette)
Resolution 600 × 600 dpi, 9600 dpi equivalent × 600 dpi
Operating System Windows XP, Windows Server 2003, Windows Vista, Windows
7,Windows 8, Windows 8.1, Windows Server 2008/R2,Win-
dows Server 2012/R2, Mac OS 10.5 or later
Interface USB Interface Connector: 1 (Hi-Speed USB)
Network interface: 1
(10 BASE-T/100 BASE-TX/1000 BASE-T)
Optional Interface (Option): 1
(For IB-50/IB-51/HD-6/HD-7 mounting)
Page Description Language PRESCRIBE
Emulations PCL6 (PCL-XL, PCL5c), KPDL3, XPS
1-5
2NR/2NS/2NT
1-6
2NR/2NS/2NT
(2) Connectors/Interior
30 ppm models
1-7
2NR/2NS/2NT
1-8
2NR/2NS/2NT
30 ppm models
1-9
2NR/2NS/2NT
1-10
2NR/2NS/2NT
3
4
4
1. Cassette
2. Paper size window
3. Interface Connector
4. Positioning pin
1-11
2NR/2NS/2NT
• Increments or decrements
numbers, or selects menu
in the message display.
• When a specific error
occurs, select the [ ]
key to show the Help
screen.
Finalizes a function or menu,
and numbers that have been
entered.
1-12
2NR/2NS/2NT
Select Key :
Selects the menu
displayed at the bottom
of the message display.
Numeric keys.
Enter numbers and symbols.
1-13
2NR/2NS/2NT
1-3 Options
The following optional equipment is available for the machine.
30 ppm models
(2) PF-5100
Software option
(8) Data Security kit(E)
(9) UG-33
(4) HD-6/HD-7 (5) IB-50 (6) IB-51
1-14
2NR/2NS/2NT
(2) PF-5100
Software option
(8) Data Security kit(E)
1-15
2NR/2NS/2NT
1-16
2NR/2NS/2NT
2 Installation
2-1 Environment
The operative environmental conditions are as follows:
Temperature: 50 to 90.5°F (10 to 32.5°C)
(But humidity should be 70% or less when the temperature is 90.5°F
(32.5°C).)
Humidity: 10 to 80%
(But the temperature should be 86°F (30°C) or less when humidity is 80%.)
Adverse environmental conditions may affect the image quality. It is recommended to use the machine as fol-
lows:
Temperature: 60.8 to 80.6 °F or less (16 to 27 °C)
Humidity: 36 to 65%
Avoid the following locations when selecting a site for the machine.
Avoid locations near a window or with exposure to direct sunlight.
Avoid locations with vibrations.
Avoid locations with rapid temperature fluctuations.
Avoid locations with direct exposure to hot or cold air.
Avoid poorly ventilated locations.
If the floor is delicate against casters, when this machine is moved after installation, the floor material may be
damaged.
During operation, some ozone is released, but the amount does not cause any ill effect to one's health.
If, however, the machine is used over a long period of time in a poorly ventilated room or when making an
extremely large number of printings, the smell may become unpleasant. To maintain the appropriate environ-
ment for copy work, it is suggested that the room be properly ventilated.
Installation space
400 mm
400 mm (15-3/4")
(15-3/4")
2-1
2NR/2NS/2NT
Start
Loading Paper
Power On
Default Setting
Installing Software
2-2
2NR/2NS/2NT
6 7 15
13
4 5 14
8
9
12
2 11
3
16
1 10
Figure 2-2
2-3
2NR/2NS/2NT
5
4 12
10
6
7 11
2
9 3
13
1 8
Figure 2-3
2-4
2NR/2NS/2NT
7 8
6
16
14
9
4 15
5
10
3
13 2 12
17
1 11
Figure 2-4
2-5
2NR/2NS/2NT
6
11 4 5 13
7
8 12
2
10 3
14
1 9
Figure 2-5
2-6
2NR/2NS/2NT
Figure 2-6
1 2 K
33
M
C
Y
Figure 2-7
2-7
2NR/2NS/2NT
Figure 2-8
Figure 2-9
2-8
2NR/2NS/2NT-1
IMPORTANT
Cassette 1 can hold paper with the weight between 60 - 163g/m2.
Cassettes 2 to 4 can hold paper with the weight between 60 - 220g/m2.
Figure 2-10
NOTE
When pulling the cassette out of the main unit, make sure it is supported and does not fall out.
Figure 2-11
2-9
2NR/2NS/2NT
2.Adjust the position of the paper length guide. Press the tab and slide the guides to the paper size to use.
Figure 2-12
2-10
2NR/2NS/2NT
3.Turn the size dial so that the paper size to use appears in the paper size window.
Figure 2-13
3. Load paper.
1.Fan the paper, then tap it on a level surface to align the edges.
2.Load paper in the cassette by placing the print side face-up.
Figure 2-14
Note
Before loading paper in the cassette, fan the paper taken from a new package to separate it. (see page 2-
13)
Before loading the paper, be sure that it is not curled or folded. Such paper may cause paper jams.
Make sure that the loaded paper does not exceed the level indicator (see the illustration above).
If paper is loaded without adjusting the paper length guide and paper width guides to the paper size to use,
the paper may skew or become jammed.
2-11
2NR/2NS/2NT
Figure 2-15
2-12
2NR/2NS/2NT
Before loading paper in the cassette or MP tray, treat the paper taken from a new package to separate it in
the following steps.
Figure 2-16
Fan the paper, then tap it on a level surface to align the edges.
In addition, note the following points.
If the paper is curled or folded, straighten it before loading. Such paper may cause a jam.
Avoid exposing paper taken from a package to high temperatures and high humidity as dampness can be
a cause of problems. Seal any remaining paper after loading in the MP tray or cassettes back in the paper
storage bag.
If the machine will not be used for a prolonged period, protect all paper from humidity by removing it from
the cassettes and sealing it in the paper storage bag.
Note
If you print onto paper already used for printing, do not use it with a staple or clip. This may cause poor
image quality or malfunctions.
2-13
2NR/2NS/2NT
Figure 2-17
Figure 2-18
Note
After turning off the power switch, do not turn on the power switch again immediately. Wait 5 seconds or
more, and then turn on the power switch.
2-14
2NR/2NS/2NT
2-15
2NR/2NS/2NT-1
IMPORTANT
After changing the setting, restart the network from the System Menu, or turn the power off and then on.
* : Description of setting
Normal: Altitude from 0 to 1000m
2-16
2NR/2NS/2NT-1
IMPORTANT
After changing the setting, restart the network from the System Menu, or turn the power off and then on.
2-17
2NR/2NS/2NT
2-18
2NR/2NS/2NT
Figure 2-19
1
Report Print >
1
> Print Status Page
2
Figure 2-20
Figure 2-21
Status page will be printed.
2-19
2NR/2NS/2NT
[Menu]Key
Figure 2-22
Exit
2
Figure 2-23
1
Report Print:
01 Menu Map
02 Status Page
03 Font List
Exit 2
Yes No
Figure 2-24
2-20
2NR/2NS/2NT-1
(11) Completion of installing the main unit (Turning the power off)
1. Make sure that each indicator is not flashing, and then turn the power switch off.
&KHFNWKDWWKHLQGLFDWRUVDUHRII
Figure 2-25
IMPORTANT
When the "Data" indicator is lit up, the main unit is operating. Turning the power switch off while the main
unit is operating may cause malfunctions.
2-21
2NR/2NS/2NT
Note:
To install the optional function, you need the License Key. Please access the designated website of your
dealer or service representative, and register the "Machine No." indicated on your machine and the "Prod-
uct ID" indicated on the License Certificate supplied with the product to issue the License Key.
* : When the machine enters Energy Saver sleep mode, the ID card cannot be recognized. If you want to
use the card reader during the sleep mode, set [Off] in "Sleep Rules" of [Sleep Level] by referring to the
operation guide.
* : When the optional network interface kit is equipped, the setting is unnecessary.
2-22
2NR/2NS/2NT
a
Figure 2-26
2-23
2NR/2NS/2NT
3. Pull out the cassette (b) from the paper feeder (a).
a
b
Figure 2-27
4. Adjust the position of the paper guides. Press the tab and slide the guides to the paper size to use.
* : Paper sizes are marked on the cassette.
Figure 2-28
5. Adjust the paper length guide to the paper size required. Press the tab and slide the guides to the paper
size to use.
Figure 2-29
2-24
2NR/2NS/2NT
6. Turn the size dial so that the paper size to use appears in the paper size window.
Figure 2-30
7. Fan the paper taken from a package to separate it, and then tap it on a level surface to align the edges.
Figure 2-31
Figure 2-32
2-25
2NR/2NS/2NT
a
b
Figure 2-33
2-26
2NR/2NS/2NT
Figure 2-34
To protect electronic parts, discharge static electricity from your body by touching a water pipe (faucet) or
other large metal object before handling the memory modules. Or, wear an antistatic wrist strap, if possi-
ble, when you install the memory modules.
Figure 2-35
2-27
2NR/2NS/2NT
Figure 2-36
5. Carefully press the inserted memory module toward the main unit.
6. Reattach the cover.
2-28
2NR/2NS/2NT
&KHFNWKDWWKHLQGLFDWRUVDUHRII
Figure 2-37
Figure 2-38
2-29
2NR/2NS/2NT
Figure 2-39
Figure 2-40
5. Remove the breakaway cover from the interface cover. Reattach the interface cover to its original posi-
tion.
Figure 2-41
2-30
2NR/2NS/2NT
6. Insert the power cord into the outlet and turn the power switch on.
Figure 2-42
Formatting an SSD
30 ppm models
1. [Menu] key > [▲] [▼] key > [Device Common] > [►] key > [▲] [▼] key > [SSD] > [►] key
2. Format an optional SSD.
35/40 ppm models
1. [Menu] key > [▲] [▼] key > [Device Common] > [OK] key > [▲] [▼] key > [Format SSD] >
[OK] key
2. Format an optional SSD.
* : When an optional SSD is inserted into the main unit for the first time, it must be formatted before use.
IMPORTANT
Formatting will delete all existing data on an SSD.
1. Turn the power switch off and unplug the power cord from the outlet.
&KHFNWKDWWKHLQGLFDWRUVDUHRII
Figure 2-43
2-31
2NR/2NS/2NT
Figure 2-44
Figure 2-45
Figure 2-46
5. Remove the breakaway cover from the interface cover. Reattach the interface cover to its original posi-
tion.
Figure 2-47
2-32
2NR/2NS/2NT
6. Insert the power cord into the outlet and turn the power switch on.
Figure 2-48
Formatting an SD Card
30 ppm models
1. [Menu] key > [▲] [▼] key > [Device Common] > [►] key > [▲] [▼] key >[SD card] > [►] key
2. Format an optional SD card.
35/40 ppm models
1. [Menu] key > [▲] [▼] key > [Device Common] > [OK] key > [▲] [▼] key > [Format SD Card] >[OK] key
2. Format an optional SD card.
* : A new SD card must be formatted with the main unit before use.
IMPORTANT
Formatting will delete all existing data on the SD card.
If you have installed an application, do not format the SD card to avoid the removal of the application in the
SD card.
2-33
2NR/2NS/2NT
Application
Data Security Kit
Card Authentication Kit
ThinPrint Option *1
* : Restrictions such as the number of times the application can be used during the trial period differ
depending on the application.
* : If you change the date/time while using the trial version of an application, you will no longer be able to
use the application.
If the login user name entry screen appears during operations, enter a login user name and password, and
select [Login]. For this, you need to login with administrator privileges.
The factory default login user name and login password are set as shown below.
Model name Login User Name Login Password
30 ppm models 3000 3000
35 ppm models 3500 3500
40 ppm models 4000 4000
If you started the Security Kit or Thin Print option and entered the license key, turn thepower OFF/ON.
2-34
2NR/2NS/2NT
If the login user name entry screen appears during operations, enter a login user name and password, and
select [Login]. For this, you need to login with administrator privileges.
The factory default login user name and login password are set as shown below.
Model name Login User Name Login Password
30 ppm models 3000 3000
35 ppm models 3500 3500
40 ppm models 4000 4000
2-35
2NR/2NS/2NT
2-36
2NR/2NS/2NT
3 Machine Design
3-1 Mechanical Configration
(1) Cross-section view (Main unit)
30 ppm models
18
14 15
17
13 9 12 8 11 7 10 6
16
19
2
5 4
1
Figure 3-1
3-1
2NR/2NS/2NT
18
14 15
17
13 9 12 8 11 7 10 6
16
19
2
5 4
1
Figure 3-2
1. Cassette paper feed section 9. Drum unit Y 16. Secondary transfer and sep-
2. MP paper feed section 10. Developer unit K aration section
3. Paper conveying section 11. Developer unit M 17. Fuser section
4. Laser scanner unit KM 12. Developer unit C 18. Feedshift and eject section
5. Laser scanner unit CY 13. Developer unit Y 19. Duplex conveying section
6. Drum unit K 14. Toner container section
7. Drum unit M 15. Primary transfer section
8. Drum unit C
3-2
2NR/2NS/2NT
Paper path
Figure 3-3
3-3
2NR/2NS/2NT
PFS
ES
C DUPCS
A
RS
D MPPCS
MPPS
PS
B
PFFS1
PFPS1
PFFS2
PFPS2
PFFS3
PFPS3
Figure 3-4
3-4
2NR/2NS/2NT
1
2
3 4
Figure 3-5
1. Main/Engine PWB
2. High-voltage PWB
3. Power source PWB
4. Power source fan motor
3-5
2NR/2NS/2NT
8 12
9 9 9 9
6 3 4
10 1
11
Figure 3-6
3-6
2NR/2NS/2NT
Figure 3-7
Figure 3-8
1. SD card socket
2. EEPROM
3-7
2NR/2NS/2NT
Figure 3-9
Figure 3-10
3-8
2NR/2NS/2NT
Figure 3-11
40 ppm models
Generating the main charger high-voltage,
the developer bias, pre-bias and the sec-
ondary transfer bias.
Figure 3-12
3-9
2NR/2NS/2NT
Figure 3-13
Figure 3-14
Figure 3-15
3-10
2NR/2NS/2NT-1
Figure 3-16
Figure 3-17
3-11
2NR/2NS/2NT-1
Drum unit
27 (K,M,C,Y)
17
16
3 4
7
1
8
9
28
5 10
18 Developer unit
29 (K,M,C,Y)
11
30
2
31
12
13
14
6 15
23
Laser scanner unit
(KM,CY)
25
Machine Right 24
Machine Inner 19
Machine Left Fuser unit 26 20
21
22
Figure 3-18
1. Main/Engine PWB (MEPWB)................ Controlling the entire software to control the interface to the PC
and the network and the image data process, etc.. Controlling the
entire hardware to control the high-voltag
2. Engine relay PWB (ECPWB) ................ Consisiting of the drive control circuit for each electric part and the
wiring relay circuit to the Main/Engine PWB
3. Operation panel PWB (OPPWB) .......... Consisting of the LCD, the LED indicator and the key switches
3-12
2NR/2NS/2NT-2
4. High-voltage PWB (HVPWB) ................ Generating the main charger high-voltage, the developer bias, the
primary transfer bias*1, pre-bias*2, the secondary transfer bias
and the transfer cleaning bias*1
5. High-voltage PWB 2 (HVPWB2)*2........ Generating the primary transfer bias and the transfer cleaning
bias
6. Power source PWB (PSPWB) .............. Changing the input voltage (AC) from the AC power supply to DC
such as DC24V and controlling the fuser heater
7. Drum PWB K (DRPWB-K) .................... Wiring relay to the electric parts inside drum unit K and storing the
individual drum information in the EEPROM
8. Drum PWB M (DRPWB-M) ................... Wiring relay to the electric parts inside drum unit M and storing
the individual drum information in the EEPROM
9. Drum PWB C (DRPWB-C).................... Wiring relay to the electric parts inside drum unit C and storing the
individual drum information in the EEPROM
10. Drum PWB Y (DRPWB-Y) .................... Wiring relay to the electric parts inside drum unit Y and storing the
individual drum information in the EEPROM
11. Drum relay PWB (DRCPWB)................ Consisting of the wiring relay circuit to the Main/Engine PWB, the
drum units and the developer units
12. Developer PWB K (DLPPWB-K)........... Wiring relay to the electric parts inside developer unit K
13. Developer PWB M(DLPPWB-M)........... Wiring relay to the electric parts inside developer unit M
14. Developer PWB C(DLPPWB-C) ........... Wiring relay to the electric parts inside developer unit C
15. Developer PWB Y(DLPPWB-Y)............ Wiring relay to the electric parts inside developer unit Y
16. Toner container relay PWB
(TCONCPWB)....................................... Consisting of the wiring relay circuit between the Main/Engine
PWB and the toner containers
17. Eject PWB (EJPWB) ............................. Consisting of the wiring relay circuit to the Main/Engine PWB and
each electric part in the eject section
18. Cassette PWB (CPWB) ........................ Consisting of the wiring relay circuit between the engine relay
PWB and each electric part in the cassette
19. APC PWB K(APCPWB-K) .................... Emitting and controlling the laser beam (Black)
20. APC PWB M(APCPWB-M) ................... Emitting and controlling the laser beam (Magenta)
21. APC PWB C(APCPWB-C) .................... Emitting and controlling the laser beam (Cyan)
22. APC PWB Y(APCPWB-Y) .................... Emitting and controlling the laser beam (Yellow)
23. PD PWB K(PDPWB-K) ......................... Controlling the synchronous lateral laser beam (Black)
24. PD PWB M(PDPWB-M) ........................ Controlling the synchronous lateral laser beam (Magenta)
25. PD PWB C(PDPWB-C)......................... Controlling the synchronous lateral laser beam (Cyan)
26. PD PWB Y(PDPWB-Y) ......................... Controlling the synchronous lateral laser beam (Yellow)
27. Zener PWB (FZEPWB) ......................... Controlling the fuser erasing voltage
28. Drum heater PWB K (DHTK)*3............. Controlling the drum K heater voltage
29. Drum heater PWB M (DHTM)*3............ Controlling the drum M heater voltage
30. Drum heater PWB C (DHTC)*3 ............ Controlling the drum C heater voltage
31. Drum heater PWB Y (DHTY)*3............. Controlling the drum Y heater voltage
3-13
2NR/2NS/2NT-1
No. Name used in service manual Name used in parts list Part.No.
PARTS PWB ASSY MAIN EU 302NR9417_(30 ppm models)
SP 302NS9406_(35 ppm models)
(Except for EU) 302NT9404_(40 ppm models)
1 Main/Engine PWB (MEPWB)
PARTS PWB ASSY MAIN EU 302NR9418_(30 ppm models)
SP 302NS9407_(35 ppm models)
(EU) 302NT9405_(40 ppm models)
302NR9411_(30 ppm models)
PARTS PWB ASSY ENGINE
2 Engine relay PWB (ECPWB) 302NS9404_(35 ppm models)
CONNECT SP
302NT9403_(40 ppm models)
302NR9424_(30 ppm models)
3 Operation panel PWB (OPPWB) PARTS OPERATION ASSY SP 302NS9409_(35/40 ppm
models)
302NR9403_(30/35 ppm
PARTS HIGH VOLTAGE UNIT
4 High-voltage PWB (HVPWB) models)
SP
302NT9401_(40 ppm models)
5 High-voltage PWB2 (HVPWB2)*2 HVU2 302K04504_
302NR9404_(30 ppm models)
PARTS SWITCHING REGULA-
302NS9401_(35/40 ppm
TOR 100V SP (100/120V)
models)
6 Power source PWB (PSPWB)
302NR9405_(30 ppm models)
PARTS SWITCHING REGULA-
302NS9402_(35/40 ppm
TOR 230V SP(230V)
models)
7 Drum PWB K (DRPWB-K)
8 Drum PWB M (DRPWB-M) 302NR9301_(30/35 ppm
DK-5140 (30/35 ppm models)
models)
9 Drum PWB C (DRPWB-C) DK-5160 (40 ppm models)
302NT9301_(40 ppm models)
10 Drum PWB Y (DRPWB-Y)
302NR9412_(30/35 ppm
PARTS PWB ASSY DRUM
11 Drum relay PWB (DRCPWB) models)
CONNECT SP
302NT9402_(40 ppm models)
DV-5140(K) 302NR9302_(30 ppm models)
12 Developer PWB K(DLPPWB-K) DV-5150(K) 302NS9301_(35 ppm models)
DV-5160(K) 302NT9302_(40 ppm models)
DV-5140(M) 302NR9304_(30 ppm models)
13 Developer PWB M(DLPPWB-M) DV-5150(M) 302NS9303_(35 ppm models)
DV-5160(M) 302NT9304_(40 ppm models)
DV-5140(C) 302NR9305_(30 ppm models)
14 Developer PWB C(DLPPWB-C) DV-5150(C) 302NS9304_(35 ppm models)
DV-5160(C) 302NT9305_(40 ppm models)
DV-5140(Y) 302NR9303_(30 ppm models)
15 Developer PWB Y(DLPPWB-Y) DV-5150(Y) 302NS9302_(35 ppm models)
DV-5160(Y) 302NT9303_(40 ppm models)
Toner container relay PWB PARTS PWB ASSY CON-
16 302NR9410_
(TCONCPWB) TAINER CONN SP
3-14
2NR/2NS/2NT-2
No. Name used in service manual Name used in parts list Part.No.
302NR9413_(30 ppm models)
17 Eject PWB (EJPWB) PARTS PWB ASSY EXIT SP 302NS9405_(35/40 ppm
models)
PARTS PWB ASSY CASSETTE
18 Cassette PWB (CPWB) 302KV9434_
SP
19 APC PWB K(APCPWB-K) 302NR9307_(30/35 ppm
LK-5140A
models)
20 APC PWB M(APCPWB-M) LK-5160A
302NT9307_(40 ppm models)
21 APC PWB C(APCPWB-C) 302NR9308_(30/35 ppm
LK-5140B
models)
22 APC PWB Y(APCPWB-Y) LK-5160B
302NT9308_(40 ppm models)
23 PD PWB K(PDPWB-K) 302NR9307_(30/35 ppm
LK-5140A
models)302NT9307_(40 ppm
24 PD PWB M(PDPWB-M) LK-5160A
models)
25 PD PWB C(PDPWB-C) 302NR9308_(30/35 ppm
LK-5140B
models)
26 PD PWB Y(PDPWB-Y) LK-5160B
302NT9308_(40 ppm models)
P.W.BOARD ASSY FUSER
27 Zener PWB (FZEPWB) 302HN0124_
ZENER
28 Drum heater PWB K (DHTK)*3
29 Drum heater PWB M (DHTM)*3 PARTS PWB ASSY DRUM
302NT9409_
30 Drum heater PWB C (DHTC)*3 HEATER SP
3-15
2NR/2NS/2NT-1
Drum unit
(K,M,C,Y)
21 19
7
23
4
12
3
1 13 18
24 2 Developer unit
(K,M,C,Y)
22 17
6 26 8
5 25 14 27
9
10
11
16
15
Laser scanner unit
(KM,CY)
Fuser unit
(30 ppm model)
16 20
Machine Right
Machine Inner 15
Machine Left
Fuser unit 20
(35/40 ppm model)
Figure 3-19
1. Paper sensor 1 (PS1) ........................... Detecting the level of the remaining paper inside the cassette
2. Paper sensor 2 (PS2) ........................... Detecting the level of the remaining paper inside the cassette
3-16
2NR/2NS/2NT
3. Lift sensor (LS)...................................... Detecting the upper limit when lifting the bottom plate inside the
cassette
4. Registration sensor (RS)....................... Controlling the timing to start the secondary paper feeding
5. MP paper sensor (MPPS) ..................... Detecting the presense of the paper on the MP tray
6. MP conveying sensor (MPPCS) ........... Detecting the paper jam at the MP conveying section
7. Eject sensor (ES) .................................. Detecting the paper jam at the fuser section
8. Toner sensor K (TS-K) .......................... Detecting the toner amount inside developer unit K
9. Toner sensor M (TS-M) ......................... Detecting the toner amount inside developer unit M
10. Toner sensor C (TS-C).......................... Detecting the toner amount inside developer unit C
11. Toner sensor Y (TS-Y) .......................... Detecting the toner amount inside developer unit Y
12. ID sensor 1 (IDS1) ................................ Measuring the toner density at the color adjustment (calibration)
13. ID sensor 2 (IDS2) ................................ Measuring the toner density at the color adjustment (calibration)
14. Waste toner sensor (WTS).................... Detecting the waste toner amount inside the waste toner box
15. Fuser thermistor 1 (FTH1) .................... Detecting the temperature at the heat roller (edge)
16. Fuser thermistor 2 (FTH2) .................... Detecting the temperature at the heat roller (center)
17. Power switch (PSSW)........................... Turning on and off the Main/Engine PWB, the engine relay PWB
and the operation panel PWB, etc.
18. Interlock switch (ILSW) ......................... Shutting off the 24V power supply line and resetting when the
inner tray or the rear cover is opened
19. Paper full sensor (PFS)......................... Detecting the paper-full on the upper tray
20. Press-release sensor (PRS) ................. Detecting the mode of the fuser pressure
21. Duplex sensor (DUPCS)*1.................... Detecting the paper jam at the duplex section
22. Cassette size switch (CSSW) ............... Detecting the paper size setting by the size dial and detecting the
presence of cassette
23. Tray switch (ITSW)................................ Detecting the opening and closing of the upper tray
24. Toner container switch (TCSW) ............ Detecting the presence of the toner container
25. Waste toner cover sensor (WTCS) ....... Detecting the opening and closing of the waste toner cover
26. Outer temperature sensor (OTEMS)..... Detecting the temperature and humidity outside the main unit
27. Internal temperature sensor (ITEMS) ... Detecting the internal temperature
No. Name used in service manual Name used in parts list Part.No.
1 Paper sensor 1 (PS1)
2 Paper sensor 2 (PS2) PWB ASSY CASSETTE SP 302KV9434_
3 Lift sensor (LS)
4 Registration sensor (RS) PARTS SENSOR OPT. SP 303NW9404_
5 MP paper sensor (MPPS) PARTS SENSOR OPT. SP 302P79401_
6 MP conveying sensor (MPPCS) PARTS SENSOR OPT. SP 302P79401_
302NR9413_(30 ppm models)
7 Eject sensor (ES) PARTS PWB ASSY EXIT SP 302NS9405_(35/40 ppm
models)
DV-5140(K) 302NR9302_(30 ppm models)
8 Toner sensor K(TS-K) DV-5150(K) 302NS9301_(35 ppm models)
DV-5160(K) 302NT9302_(40 ppm models)
DV-5140(M) 302NR9304_(30 ppm models)
9 Toner sensor M(TS-M) DV-5150(M) 302NS9303_(35 ppm models)
DV-5160(M) 302NT9304_(40 ppm models)
3-17
2NR/2NS/2NT-2
No. Name used in service manual Name used in parts list Part.No.
DV-5140(C) 302NR9305_(30 ppm models)
10 Toner sensor C(TS-C) DV-5150(C) 302NS9304_(35 ppm models)
DV-5160(C) 302NT9305_(40 ppm models)
DV-5140(Y) 302NR9303_(30 ppm models)
11 Toner sensor Y(TS-Y) DV-5150(Y) 302NS9302_(35 ppm models)
DV-5160(Y) 302NT9303_(40 ppm models)
12 ID sensor 1 (IDS1) PARTS ID SENSOR SP 302NR9402_
13 ID sensor 2 (IDS2) PARTS ID SENSOR SP 302NR9402_
PARTS TONER FULL DETECT
14 Waste toner sensor (WTS) 302NR9407_
ASSY SP
15 Fuser thermistor 1 (FTH1) 120V: FK-5142 302NR9311_(30 ppm models)
120V: FK-5162 302NT9311_(35 ppm models)
120V: FK-5172 302NT9318_(40 ppm models)
16 Fuser thermistor 2 (FTH2) 230V: FK-5140 302NR9309_(30 ppm models)
230V: FK-5160 302NT9309_(35 ppm models)
230V: FK-5170 302NT9316_(40 ppm models)
17 Power switch (PSSW) PARTS PWB ASSY EXIT SP 302NR9416_
18 Interlock switch (ILSW) SW.MICRO 7SM010104+++H01
302NR9413_(30 ppm models)
19 Paper full sensor (PFS) PARTS PWB ASSY EXIT SP 302NS9405_(35/40 ppm
models)
120V: FK-5142 302NR9311_(30 ppm models)
120V: FK-5162 302NT9311_(35 ppm models)
120V: FK-5172 302NT9318_(40 ppm models)
20 Press-release sensor (PRS)
230V: FK-5140 302NR9309_(30 ppm models)
230V: FK-5160 302NT9309_(35 ppm models)
230V: FK-5170 302NT9316_(40 ppm models)
21 Duplex sensor (DUPCS)*1 SENSOR OPT. 7NXSG2A241++H01
22 Cassette size switch (CSSW) SWITCH SIZE 302HN4418_
23 Tray switch (ITSW) SW.PUSH 7SP01000004+H01
24 Toner container switch (TCSW) SW.PUSH 7SP01000004+H01
Waste toner cover sensor
25 PARTS SENSOR OPT. SP 302P79401_
(WTCS)
Outer temperature sensor PARTS PWB ASSY THERMIS-
26 302M29413_
(OTEMS) TOR SP
302NR9307_(30/35 ppm
Internal temperature sensor LK-5140A
27 models)
(ITEMS) LK-5160A
302NT9307_(40 ppm models)
*1: for 35/40 ppm models only
3-18
2NR/2NS/2NT-1
(4-3) Motors
Toner container
(K,M,C,Y)
22
8
16
Drum unit
6 19 (K,M,C,Y)
10
11 9 7
12 13
1
3
5
21 2 15 Developer unit
(K,M,C,Y)
18
20
4
17
13
Laser scanner unit
(KM,CY) 14
Machine Right
Machine Inner
Fuser unit
Machine Left
Figure 3-20
1. Paper conveying and
developer motor (PCDVM).................... Driving the paper feeding and conveying systems and developer
unit K
2. Drum motor 1 (DRM1) .......................... Driving drum unit K and M
3. Drum motor 2 (DRM2) .......................... Driving drum unit C and Y
4. Lift motor (LM)....................................... Operating the bottom plate inside the cassette
5. Developer motor (DEVM)...................... Driving developer unit Y, M and C
6. Fuser motor (FUM) ............................... Driving the transfer and fuser sections
7. Primary transfer motor (TRM) ............... Driving the primary transfer unit
8. Duplex eject motor (DUEM) .................. Driving the duplex conveying and eject section
3-19
2NR/2NS/2NT-2
No. Name used in service manual Name used in parts list Part.No.
Paper conveying and developer
1 PARTS MOTOR-BL W10 SP 302LC9429_
motor (PCDVM)
2 Drum motor 1 (DRM1) 302NR9313_(30 ppm models)
DR-5140: 30 ppm models
302NT9312_(35/40 ppm mod-
3 Drum motor 2 (DRM2) DR-5150: 35/40 ppm models
els)
4 Lift motor (LM) PARTS DC MOTOR ASSY SP 302NR9409_
302NR9313_(30 ppm models)
DR-5140: 30 ppm models
5 Developer motor (DEVM) 302NT9312_(35/40 ppm mod-
DR-5150: 35/40 ppm models
els)
PARTS MOTOR-PM MOVING 303NB9404_(30/35 ppm
6 Fuser motor (FUM) SP models)
PARTS MOTOR-PM FUSER SP 302NT9414_(40 ppm models)
7 Primary transfer motor (TRM) PARTS MOTOR-BL W20 SP 302K99432_
8 Duplex eject motor (DUEM) PARTS MOTOR EJECT SP 302P79406_
9 Toner motor K (TM-K) PARTS DC MOTOR ASSY SP 302NR9408_
10 Toner motor M (TM-M) PARTS DC MOTOR ASSY SP 302NR9408_
11 Toner motor C (TM-C) PARTS DC MOTOR ASSY SP 302NR9408_
12 Toner motor Y (TM-Y) PARTS DC MOTOR ASSY SP 302NR9408_
302NR9307_(30/35 ppm
LK-5140A
13 Polygon motor KM (PM-KM) models)
LK-5160A 302NT9307_(40 ppm models)
302NR9308_(30/35 ppm
LK-5140B
14 Polygon motor CY (PM-CY) models)
LK-5160B 302NT9308_(40 ppm models)
15 LSU cleaning motor (LSUCM) PARTS DC MOTOR ASSY SP 302NG9405_
PARTS,FAN COOLING CON-
16 Container fan motor (CFM) 302FZ9442_
VEYING SP
3-20
2NR/2NS/2NT-1
No. Name used in service manual Name used in parts list Part.No.
17 LSU fan motor 1 (LSUFM1) PARTS FAN MOTOR SP 302NG9422_
18 LSU fan motor 2 (LSUFM2) PARTS FAN MOTOR SP 302NG9422_
PARTS,FAN COOLING CON-
19 Eject fan motor (EJFM) 302FZ9442_
VEYING SP
PARTS,FAN COOLING CON-
20 Power source fan motor (PSFM) 302FZ9442_
VEYING SP
21 Transfer fan motor (TRFM) FAN MOTOR 302HN4421_
22 Duplex fan motor (DUFM)*1 FAN MOTOR 302HN4421_
*1: for 40 ppm models only
3-21
2NR/2NS/2NT
Drum unit
(K,M,C,Y)
5 3 8
9
1 10
4
11
6
2
Developer unit
7 (K,M,C,Y)
14
12
Laser scanner unit
(KM,CY)
Fuser unit
Machine Right (30 ppm model)
Machine Inner 14
Machine Left
15
12
Fuser unit
(35/40 ppm model) 13
Figure 3-21
3-22
2NR/2NS/2NT-2
1. Paper feed clutch (PFCL) ..................... Controlling the primary paper feeding from the cassette
2. MP conveying clutch (MPFCL) ............. Controlling the drive for the MP conveying section
3. Registration clutch (RCL)...................... Controlling the drive for the secondary paper feeding
4. Middle clutch (MIDCL) .......................... Controlling the drive for the paper conveying section
5. Developer clutch (DEVCL).................... Controlling the drive to developer unit K
6. Duplex clutch (DUCL)*1........................ Controlling the drive to duplex section
7. MP solenoid (MPSOL) .......................... Controlling the MP bottom plate
8. Cleaning lamp K (CL-K) ........................ Removing the remaining electric charge on the drum (Black)
9. Cleaning lamp M (CL-M)....................... Removing the remaining electric charge on the drum (Magenta)
10. Cleaning lamp C (CL-C)........................ Removing the remaining electric charge on the drum (Cyan)
11. Cleaning lamp Y (CL-Y) ........................ Removing the remaining electric charge on the drum (Yellow)
12. Fuser heater 1 (FUH1).......................... Heating the heat roller
13. Fuser heater 2 (FUH2)*1 ...................... Heating the heat roller
14. Fuser thermostat 1 (FUTS1) ................. Shutting off the power supply to the fuser heater when the abnor-
mal high temperature on the heat roller is detected
15. Fuser thermostat 2 (FUTS2)*1.............. Shutting off the power supply to the fuser heater when the abnor-
mal high temperature on the heat roller is detected
Part name table for the clutches, the solenoids and the others
No. Name used in service manual Name used in parts list Part.No.
1 Paper feed clutch (PFCL) PARTS CLUTCH 35 Z35R SP 302NR9401_
2 MP conveying clutch (MPFCL) CLUTCH 50 Z35R 302KV4404_
3 Registration clutch (RCL) PARTS CLUTCH 35 Z35R SP 302NR9401_
4 Middle clutch (MIDCL) PARTS CLUTCH 35 Z35R SP 302NR9401_
5 Developer clutch (DEVCL) PARTS CLUTCH 35 Z35R SP 302NR9401_
6 Duplex clutch (DUCL)*1 PARTS CLUTCH 35 Z35R SP 302NR9401_
7 MP solenoid (MPSOL) SOLENOID TONER 302GR4415_
8 Cleaning lamp K (CL-K)
9 Cleaning lamp M(CL-M) 302NR9301_(30/35 ppm
DK-5140 (30/35 ppm models)
models)
10 Cleaning lamp C(CL-C) DK-5160 (40 ppm models)
302NT9301_(40 ppm models)
11 Cleaning lamp Y(CL-Y)
120V: FK-5142 302NR9311_(30 ppm models)
120V: FK-5162 302NT9311_(35 ppm models)
120V: FK-5172 302NT9318_(40 ppm models)
12 Fuser heater 1 (FH1)
230V: FK-5140 302NR9309_(30 ppm models)
230V: FK-5160 302NT9309_(35 ppm models)
230V: FK-5170 302NT9316_(40 ppm models)
120V: FK-5162 302NT9311_(35 ppm models)
120V: FK-5172 302NT9318_(40 ppm models)
13 Fuser heater 2 (FH2) *1
230V: FK-5160 302NT9309_(35 ppm models)
230V: FK-5170 302NT9316_(40 ppm models)
120V: FK-5142 302NR9311_(30 ppm models)
120V: FK-5162 302NT9311_(35 ppm models)
120V: FK-5172 302NT9318_(40 ppm models)
14 Fuser thermostat 1 (FUTS1)
230V: FK-5140 302NR9309_(30 ppm models)
230V: FK-5160 302NT9309_(35 ppm models)
230V: FK-5170 302NT9316_(40 ppm models)
3-23
2NR/2NS/2NT-2
No. Name used in service manual Name used in parts list Part.No.
120V: FK-5162 302NT9311_(35 ppm models)
120V: FK-5172 302NT9318_(40 ppm models)
15 Fuser thermostat 2 (FUTS2) *1
230V: FK-5160 302NT9309_(35 ppm models)
230V: FK-5170 302NT9316_(40 ppm models)
*1: for 35/40 ppm models only
3-24
2NR/2NS/2NT
10 9 4
11 5
1 2,3
8
Figure 3-22
1. PF main PWB (PFMPWB) .................... Interfacing to the main unit and controlling the entire paper feeder
2. PF paper sensor 1(PFPS1)................... Detecting the level of the remaining paper inside the cassette
3. PF paper sensor 2(PFPS2)................... Detecting the level of the remaining paper inside the cassette
4. PF lift sensor (PFLS)............................. Detecting the upper limit when lifting the bottom plate inside the
cassette
5. PF paper feed sensor (PFFS) ............... Detecting the paper jam at the paper feeder
6. PF cassette size switch (PFCSSW)...... Detecting the paper size setting by the size dial
7. PF rear cover switch (PFRCSW) .......... Consisting of the safety circuit when opening and closing the PF
rear cover
8. PF paper feed motor (PFPFM) ............. Driving the paper feeding system
9. PF lift motor (PFLM).............................. Operating the bottom plate inside the cassette
10. PF paper feed clutch(PFPFCL)............. Controlling the timing for the paper feeding
11. PF conveying clutch(PFPCCL) ............. Controlling the paper conveying
3-25
2NR/2NS/2NT
No. Name used in service manual Name used in parts list Part.No.
1 PF main PWB (PFMPWB)
2 PF paper sensor 1 (PFPS1) PARTS PWB ASSY PF MAIN
303PK9401_
3 PF paper sensor 2 (PFPS2) SP
3-26
2NR/2NS/2NT
8 9 10 11
6
5 2 3
1
12
13
4
14
15 16
17
Figure 3-23
3-27
2NR/2NS/2NT
DU conveying roller
Eject roller
Fuser motor
Front registration
roller
Registration MP conveying
clutch roller
MP conveying
Middle clutch roller MP conveying
roller
MP pape
feed rolle
Paper feed clutch
MP conveying clutch
Figure 3-24
3-28
2NR/2NS/2NT
DU conveying roller
Eject roller
Fuser motor
Front registration
roller
Registration MP conveying
clutch roller
MP conveying
roller MP conveying
Middle clutch roller
Duplex clutch
MP paper
Paper conveying and feed roller
developer motor
MP conveying clutch
Figure 3-25
3-29
2NR/2NS/2NT
Figure 3-26
3-30
2NR/2NS/2NT
2
A
3 B
1
4
C
6
F
5 D
7
E
Figure 3-27
3-31
2NR/2NS/2NT
A
B
C D
F
Figure 3-28
3-32
2NR/2NS/2NT
2 3
H G F E
D C B A
3-33
2NR/2NS/2NT-1
E F G H
A B C D
Figure 3-30
3-34
2NR/2NS/2NT
D C B A
E
4 3 2 1
Figure 3-31
3-35
2NR/2NS/2NT
A B C D
Figure 3-32
3-36
2NR/2NS/2NT
[Components parts] 8 11 7 6 2 3 1 4 5
1. Paper feed roller
2. Pickup roller
3. Paper feed holder
4. Retard roller
5. Retard holder
6. Separation pad
7. Bottom plate
8. Paper width guides
9. Paper length guide
10. Cassette base
11. Actuator
(Paper sensor 1, 2) 10
Figure 3-33
11
7
1
8
10
8
2 4
Figure 3-34
3-37
2NR/2NS/2NT
ECPWB
YC15-1 FEMOTREV 6
YC15-2 FEDMTRDYN 5
FEDMTCLK PFM
YC15-3 4
YC15-4 FEDMTREMN 3
FEDCLDRVN 2 PFCL
YC15-13
YC25-1 LIFTMTB 2
LIFTMTA LM
YC25-2 1
LIFTSEN 2
YC8-4 PS1
YC8-3 PAPVOL1 3 PS2
PAPVOL2 LS
YC8-2 4
CPWB
Figure 3-35
3-38
2NR/2NS/2NT
[Components parts] 10
1. MP paper feed roller
2. MP separation pad 8 7 11 1 5
3. MP bottom plate
4. MP separation pad
5. MP conveying roller
6. MP conveying pulley
7. MP paper width guides
8. MP base
9. MP cover
10. MP tray
11. Actuator 9
(MP paper sensor ) 3
4 2 6
Figure 3-36
7 3 12
10 8 4 11 7 9
Figure 3-37
3-39
2NR/2NS/2NT
ECPWB
6 FEMOTREV YC15-1
FEDMTRDYN YC15-2
PFM 5 FEDMTCLK
4 YC15-3
3 FEDMTREMN
T YC15-4
MPFPAP YC6-3
MPPS
Figure 3-38
3-40
2NR/2NS/2NT
[Components parts] 7 8
1. MP conveying roller 11
2. MP conveying pulley
3. Upper MP conveying guide
4. Lower MP conveying guide
5. Middle roller 3 1
1
6. Middle pulley 1
7. Front registration roller
8. Rear registration roller
9. MP conveying sensor 5 6
10. Actuator
(MP conveying sensor)
2 4 2 2
11. Registration sensor 9 10
Figure 3-39
7
8
11
6
5
1 10
2
3
9
2
2
2
2
4
Figure 3-40
3-41
2NR/2NS/2NT
MEPWB
REGPAP
YC12-2 RS
YC21-1 REGCLDRVN RCL
ECPWB
YC15-9 MIDCLDRVN MIDCL
YC15-1 FEMOTREV 6
YC15-2 FEDMTRDYN 5
FEDMTCLK PFM
YC15-3 4
YC15-4 FEDMTREMN 3
YC15-11 MPFCLDRVN MPFCL
Figure 3-41
3-42
2NR/2NS/2NT
[Components parts]
1. Polygon motor
2. Polygon mirror
3. fθ lens A
4. fθ lens B
5. Mirror A
6. Mirror B 9
9
7. Mirror C
8. LSU glass
9. Spiral 5 4 8 3 2 3 8 4 5
6 7 1 7 6
Figure 3-42
3-43
2NR/2NS/2NT
8 9
9 4
8
3 5
2
9
8 5 3 1 6
4
7
9 4
8
2 3 5
7
5 3 1
4 6
7
7
6
Figure 3-43
3-44
PDYN YC1-12
YC2017-7
VREFY
YC2017-11 YC1-2 PDYN
VDOY1P YC2-3
PD
YC2017-13 YC1-7
Photo
VDOY1N
sensor
PWB-Y
YC2017-15 YC1-6
OUTPEYN
YC2017-19 YC1-3
SAMPLEY1N
YC2017-21 YC1-5
diode
Laser
VDOY2P YC1-10
APCPWB-Y
YC2017-23
VDOY2N
Laser light
YC2017-25 YC1-9
YC2017-27 SAMPLEY2N
YC1-4
POLREYN1
YC2017-1
[Control block diagram]
POLRDYN1
YC2017-3
POLCLK1
PM-CY
YC2017-5
13 2 13
LSUTHERMC
YC2017-22 PDCN YC1-13
YC2017-6 YC1-12
diode
YC1-9
Laser
YC2017-14
OUTPECN YC1-3
Laser light
YC2017-18 SAMPLEC1N PDCN
YC2017-20 YC1-5
PD
YC2-3
Photo
VDOC2P LSUTHRMC
APCPWB-C
YC1-7
sensor
YC2017-24
PWB-C
VDOC2N YC1-6 YC2-2
YC2017-26
SAMPLEC2N YC1-4
YC2017-28
Laser scanner unit KM
PDMN
YC2016-7 YC1-12
3-45
MEPWB
VREFM
YC2016-11 YC1-2
VDOM1P PDYN
Figure 3-44
YC2016-13 YC1-7 YC2-3
PD
VDOM1N
Photo
YC2016-15 YC1-6
sensor
PWB-Y
PWB-M
OUTPEMN
YC2016-19 YC1-3
SAMPLEM1N
YC2016-21 YC1-5
diode
VDOM2P
Laser
YC2016-23 YC1-10
APCPWB-M
VDOM2N
Laser light
YC2016-25 YC1-9
YC2016-27 SAMPLEM2N YC1-4
POLREMN1
YC2016-1
POLRDYN1
YC2016-3
POLCLK1 PM-CY
PM-KM
YC2016-5
13 2 1 3
LSUTHERMK YC1-13
YC2016-22 PDKN
YC2016-6 YC1-12
VREFK
YC2016-10 YC1-2
VDOK1P
YC2016-12 YC1-10
diode
Laser
VDOK1N
YC2016-14 YC1-9
OUTPEKN
Laser light
YC2016-18 YC1-3
SAMPLEK1N PDCN
YC2016-20 YC1-5 YC2-3
PD
APCPWB-K
CM
VDOK2P
LSU
Photo
YC2016-24 YC1-7
sensor
PWB-C
PWB-K
YC2016-26 VDOK2N
YC1-6
SAMPLEK2N YC3
ITEMS
YC2016-28 YC1-4
YC26-1,2 LSUMTA, B
2NR/2NS/2NT
2NR/2NS/2NT
[Components parts] 6 7 2 1
1. Sleeve roller
2. Magnet roller
3. Developer screw A
4. Developer screw B
5. Developer blade
6. Developer case
7. Developer top cover
8. Developer base 5
9. Toner sensor
4 3
9
8
Figure 3-45
2 1
3
9 Drum
6
Figure 3-46
3-46
2NR/2NS/2NT
6 MOTREV
YC12-1
5 DLPCMTRDN YC12-2
DEVM 4 DLPCMTCLK ECPWB
YC12-3
3 DLPCMTREMN YC12-4
DEVCL DLPKCLDRVN
YC15-7
Drum
Drum
Drum
Magnet bias M
Magnet bias C
Magnet bias Y
Magnet bias K
Drum
Sleeve bias M
Sleeve bias C
Sleeve bias K
Sleeve bias Y
Developer
unit K
Developer
unit M
Developer
HVPWB Developer
YC101-3
YC101-4
YC101-5
YC101-7
YC101-9
unit C
unit Y
DACSDI
HVCLK
TNSENM
YC8-3 TNSENC
YC9-3 TNSENY
TNSENK
YC6-5 DLPTH
MEPWB
YC7-3
YC6-3
Figure 3-47
3-47
2NR/2NS/2NT
[Components parts]
1. Drum
2. Charger roller
3. Charger cleaning roller
4. Charger case
[Components parts] 1 6 8
5. Drum frame
6. Cleaning blade
7. Drum screw
8. Cleaning lamp
5
7
3 24
Figure 3-48
3-48
2NR/2NS/2NT
1
6
7
8
Figure 3-49
3-49
YC7-3 DACSLD1 YC101-3
YC7-4 DACSLD2 YC101-4 Main charger high-voltage K
YC7-5 DACSCLK YC101-5
DACSDI
3
DRM2 4
5
3
DRM1 4
5
YC7-7 YC101-7 Main charger high-voltage C
MEPWB
YC7-10 MISENS YC101-10
Main charger high-voltage M
Main charger
YC15-11
YC15-4
YC15-2
high-voltage Y
[Control block diagram]
HVPWB
PTSCL
PTSDA
DRMMT2REMN
DRMMT2CLK
DRMMT2RDYN
DRMTREMN
DRMMTCLK
DRMMTRDYN
ERASEDR
Charger roller
YC13-8
YC13-7
YC13-6
YC13-3
YC13-2
YC13-1
YC1-4
YC1-2
YC1-11
Charger roller
Drum unit Y
EECLK
YC5-2
YC5-3 ERASEYDR
ECPWB
YC5-4 EEDATA
DA0 ERASEYDR
3-50
YC5-7
CL-Y
DRPWB-Y
Charger roller
YC5-8 DA1
Figure 3-50
Drum
EECLK
Ground
YC4-2
YC4-3 ERASECDR
Charger roller
EEDATA
Drum
YC4-4
DA0 ERASECDR
YC4-7
CL-C
DRPWB-C
YC4-8 DA1
Ground
DRCPWB
YC3-2 EECLK
YC3-3 ERASEMDR
Drum
EEDATA Ground
YC3-4
DA0 ERASEMDR
YC3-7
CL-M
DRPWB-M
YC3-8 DA1
Drum unit K
Drum
YC2-2 EECLK
Drum unit C
Drum unit M
YC2-3 ERASEKDR
Ground
DRPWB-K
YC2-8 DA1
2NR/2NS/2NT
2NR/2NS/2NT
[Components parts]
1. Tension roller 10 1 7 2
2. Drive roller 9
3. Primary transfer roller K
4. Primary transfer roller M
5. Primary transfer roller C
6. Primary transfer roller Y
7. Transfer belt
8. Cleaning fur brush
9. Cleaning roller
10. Cleaning blade 11 8 3 4 5 6 12,13
11. Cleaning screw
12. ID sensor 1
13. ID sensor 2
Figure 3-51
3 12 2
7
4
5
13
6
1
10
9
8
11
Figure 3-52
3-51
2NR/2NS/2NT
ECPWB
YC14-1 IMGCCW
YC14-2 IMGMTRDYN
IMGMTCLK TRM
YC14-3
YC14-4 IMGMTREMN
Transfer
MEPWB HVPWB cleaning bias
Primary transfer
YC7-3 DACSLD1 YC101-3 bias Y
YC7-4 DACSLD2 YC101-4
YC7-5 DACSCLK YC101-5 Primary transfer bias C
YC7-7 DACSDI YC101-7
HVREMN Primary transfer bias M
YC7-8 YC101-8
Primary transfer bias K
IDS1
LEDREFL
YC13-4 YC1-2
VOSL YC1-4
YC13-2
VOPL YC1-5
YC13-1
IDS2
YC14-4 LEDREFR YC1-2
YC14-2 VOSL YC1-4
VOPL YC1-5
YC14-1
Figure 3-53
3-52
2NR/2NS/2NT
40 ppm models
ECPWB
YC14-1 IMGCCW
YC14-2 IMGMTRDYN
IMGMTCLK TRM
YC14-3
YC14-4 IMGMTREMN
Transfer
MEPWB HVPWB2
cleaning bias
Primary transfer
YC9-2 TIMCNT CN2-2 bias Y
YC9-3 TIYCNT CN2-3
YC9-4 HVREM CN2-4 Primary transfer bias C
YC9-5 CLCNT CN2-5
YC9-6 T1CCNT CN2-6
Primary transfer bias M
YC9-7 T2KCNT CN2-7 Primary transfer bias K
IDS1
LEDREFL
YC13-4 YC1-2
VOSL YC1-4
YC13-2
VOPL YC1-5
YC13-1
IDS2
YC14-4 LEDREFR YC1-2
YC14-2 VOSR YC1-4
YC14-1 VOPR YC1-5
Figure 3-54
3-53
2NR/2NS/2NT
[Components parts] 2 4
1. Secondary transfer roller
2. Primary transfer belt
3. Transfer front guide
4. Separation brush
1
3
Figure 3-55
3-54
2NR/2NS/2NT
2 1 4 3
Figure 3-56
[Control block diagram]
Ground
MEPWB
Figure 3-57
3-55
2NR/2NS/2NT
4 7 1 2 4 8 5 1 2,3
Figure 3-59
3-56
2NR/2NS/2NT
ECPWB
YC20-5 STFUSBN
1
YC20-6 STFUSAN
2
YC20-7 STFUSB FUM
3
YC20-8 STFUSA 4
EJPWB
MEPWB FTHERM2
YC2-7 FTH2
PDIRN
YC11-5 YC1-5 FTHERM1
YC2-5 FTH1
FTHERM1
YC11-2 YC1-2 PDIRN
YC2-3 EVSW
PSPWB
LIVE
YC102-3 FTS1
MEPWB EJPWB
NCTHCOM
YC2-8
NCTHDET FTH2
PDIRN YC2-7
YC11-5 YC1-5
FTHERM1
FTHERM1 YC2-5 FTH1
YC11-2 YC1-2
PDIRN
YC2-3 ENVS
PSPWB
HEATREM1 NEUTRAL
YC20-4 YC105-2 YC102-5 FH2
Figure 3-61
3-57
2NR/2NS/2NT
7 2 4 3 6
Figure 3-62
9
2 1
6 5 8
Figure 3-63
3-58
2NR/2NS/2NT
30 ppm models
1
2
3
4
5
Figure 3-64
3
4
7
2
6
6
5 9 8
Figure 3-65
3-59
2NR/2NS/2NT
ECPWB
STDUPB1
YC20-1
YC20-2 STDUPB3
YC20-3 STDUPA3 DUEM
STDUPA1
YC20-4
MEPWB EJPWB
PDFULL PFS
YC11-6
FUSJAM
YC11-7
ES
Figure 3-66
ECPWB
STDUPB1
YC20-1
YC20-2 STDUPB3
YC20-3 STDUPA3 DUEM
STDUPA1
YC20-4
MEPWB EJPWB
PDFULL PFS
YC11-6
FUSJAM
YC11-7
ES
Figure 3-67
3-60
2NR/2NS/2NT
4 3 4 3
5 5
7
6 6
4 3 4 3
4 4
3 3
Figure 3-68
3-61
2NR/2NS/2NT
30 ppm models
3
3
4
Figure 3-69
3-62
2NR/2NS/2NT
4
7
3
3
4
Figure 3-70
3-63
2NR/2NS/2NT
ECPWB
YC15-1 MOTREV
6
YC15-2 FEDMTRDYN
5
YC15-3 FEDMTCLK PFM
4
YC15-4 FEDMTREMN
3
Figure 3-71
ECPWB
YC7-1 DUPPAP MIDCL
DUPCS
YC15-1 MOTREV
6
YC15-2 FEDMTRDYN
5
YC15-3 FEDMTCLK PCDVM
4
YC15-4 FEDMTREMN
3
YC15-15 DUPCLDRN MIDCL
DUCL
Figure 3-72
3-64
2NR/2NS/2NT
2 1
10 5 6
8
11
4
3
7
9
Figure 3-73
3-65
2NR/2NS/2NT
6
5
1
2
7
3
8
11
Figure 3-74
3-66
2NR/2NS/2NT
PFMPWB
YC1-3 OUT PFFS
YC7-1 LMOT+
LMOT- PFLM
YC7-2
FEEDCLN
YC9-3 PFPCL
TRANSCLN 1
YC9-1 PFPCCL
2
YC6-1 TMDIR 6
YC6-2 TMLOCK 5
4PFPFM
TMCLK PFM
YC6-3
YC6-4 #TMDRY 3
PFLS
PFPS1
PFPS2
Figure 3-75
3-67
2NR/2NS/2NT
3-68
2NR/2NS/2NT
4 Maintenance
4-1 Precautions for maintenance
(1) Precautions
Before disassembling the main unit, press the power switch to turn the power off. Before work, unplug the
power plug after confirming the operation panel is turned off.
Do not touch the PWB with finger directly. Take care not damage the PWB.
If ICs are mounted on the PWB, do not touch them by hand or something charged with electrostatic.
Make sure to release the hook before disconnecting the connector with the hook.
Take care not to pinch wires at work.
Use the original screws when reassembling the parts once disassembled.
Refer to the parts list if the kind and size f the screw is uncertain.
A black-colored band when seen through the the anti-counterfeit film portion left side window ( mark).
A shiny or gold-colored band when seen through the anti-counterfeit film portion right side window
( mark).
When seen as the above, it is genuine. Otherwise (e.g. both seen in gold), it is a
counterfeit.
4-1
2NR/2NS/2NT
See through the left window See through the right window
( marking) ( marking)
Brand Brand
protection protection
seal seal
Figure 4-1
The brand protection seal has an incision as shown below to prohibit reuse.
Incision
Cut
Figure 4-2
4-2
2NR/2NS/2NT-1
230V/ 240V/
4-3
2NR/2NS/2NT-1
35 ppm model
120V
230V/ 240V
4-4
2NR/2NS/2NT-2
40 ppm model
120V
230V/ 240V
4-5
2NR/2NS/2NT
Figure 4-3
Figure 4-4
4-6
2NR/2NS/2NT
Figure 4-5
IMPORTANT
Without releasing the lock lever, do not lift
up the toner container forcefully.
Figure 4-6
4-7
2NR/2NS/2NT
Figure 4-7
Figure 4-8
4-8
2NR/2NS/2NT
IMPORTANT
If omitting to attach the lever cover, [Cover
open] message is displayed while the tray
switch is not turned on.
Figure 4-9
4-9
2NR/2NS/2NT
Figure 4-10
a
b
Figure 4-11
4-10
2NR/2NS/2NT
Figure 4-12
IMPORTANT
Do not touch the release lever (b) after detach- c a
ing the primary transfer unit (a).
This lever (b) is connected with the shutter
lever (c) and so they are released together by
installing the toner container into the main unit. b
The operation mistakenly open the toner feed
inlet (d).
Figure 4-13
4-11
2NR/2NS/2NT
Procedures
1. Detach the drum unit (a)(M,C and Y) by
pulling it up.
Lift up the drum unit (K)(b) and pull it
toward the machine front side to detach
it.
a(M)
a(C)
a(Y)
b(K)
Figure 4-14
4-12
2NR/2NS/2NT
Figure 4-15
1
2
Figure 4-16
4-13
2NR/2NS/2NT
Figure 4-17
Figure 4-18
4-14
2NR/2NS/2NT
a
Figure 4-19
2. Detach the developer unit (a)(K, M, C and Y).
3. Reattach the parts in the original position.
IMPORTANT
When attaching the developer unit (a), match a
the colors between the back side (b) of the
developer unit and the right side (c) of the main
unit.
b c
Figure 4-20
4-15
2NR/2NS/2NT
Figure 4-21
4-16
2NR/2NS/2NT
Figure 4-22
Figure 4-23
4-17
2NR/2NS/2NT
Figure 4-24
Figure 4-25
4-18
2NR/2NS/2NT-1
Figure 4-26
IMPORTANT
Take care not to touch the connector of the
pressure release sensor (b) when fitting the
fuser unit (a).
A service call error may appear if the sensor is
disconnected.
b
Figure 4-27
4-19
2NR/2NS/2NT
Figure 4-28
Figure 4-29
4-20
2NR/2NS/2NT
c
1
Figure 4-30
4-21
2NR/2NS/2NT
Figure 4-31
4-22
2NR/2NS/2NT
IMPORTANT
d
Install the cassette first when attaching the
retard roller unit. The retard pressure release
1
lever must be located at the machine front side 2
from the retard roller unit to apply appropriate
pressure.
Figure 4-32
4-23
2NR/2NS/2NT
c
c
b
a
Figure 4-33
4-24
2NR/2NS/2NT
b
a
Figure 4-34
4-25
2NR/2NS/2NT
A2
Figure 4-35
Figure 4-36
4-26
2NR/2NS/2NT
b
a
Figure 4-37
4-27
2NR/2NS/2NT
Figure 4-38
b
b
Figure 4-39
4-28
2NR/2NS/2NT
IMPORTANT
When reattaching the secondary transfer roller a
unit (a), first fit the upper part and then insert
the hook (b) into the square hole.
Then, insert each hook (c) of both transfer
release levers into the inside ribs (d).
b
c b
c
d d
Figure 4-40
Start
4-29
2NR/2NS/2NT
Procedures
1. Execute the laser scanner cleaning
30 ppm models
(1)Display the screen.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Service Setting]
> [►] key
(2)Adjust.
[▲][▼] key > [LSU] > [OK] key > [OK] key
After executing the laser scanner cleaning, [Service Settings] is displayed.
30 ppm models
(1)Display the screen.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key
(2)Adjust.
[▲][▼] key > [Color Calibration] > [OK] key > [OK] key
[Color Calibration] is executed and [Adjustment/Maintenance] is displayed when completing it.
(2) Adjust.
Select [Yes} to execute the color calibration.
[Color Calibration] is executed and [Adjustment/Maintenance] is displayed when completing it.
(2)Print chart.
[▲][▼] key > [Print chart] > [OK] key > [OK] key
The charts are printed. The chart indicating H-L (left), V (center) and H-R (right) per each color M
(Magenta), C (Cyan) and Y (Yellow) is printed.
4-30
2NR/2NS/2NT
(2)Print chart.
[▲][▼] key > [Print chart] > [OK] key > [Yes]
The charts are printed. The chart indicating H-L (left), V (center) and H-R (right) per each color M
(Magenta), C (Cyan) and Y (Yellow) is printed.
After printing, the [Color registration (Normal)] is displayed.
Figure 4-41
30 ppm models
(3)Indicate the correction menu.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Color Registra-
tion (Normal)] > [►] key > [▲][▼] key > [Magenta] > [OK] key
The correction menu for Magenta is displayed.
(4)Input values.
1.Find the point where two lines are most aligned from each chart. If it is at "0", the correction is
unnecessary. In case of the illustration below, "B" is the value that should be set.
4-31
2NR/2NS/2NT
Figure 4-42
2.Select [◄] or [►] key and change L, V and R. Select [▲] or [▼] key and input the values read
from the chart. Press [OK] key.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲] key when proceeding
in the reverse direction.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲] key when proceeding
in the reverse direction.
Select the [OK] key.
The Magenta correction is complete.
3.Repeat step (3) and (4) to adjust Cyan and Yellow.
(4)Input values.
1.Find the point where two lines are most aligned from each chart. If it is at "0", the correction is
unnecessary. In case of the illustration below, "B" is the value that should be set.
Figure 4-43
2.Select [◄] or [►] key and change L, V and R. Select [▲] or [▼] key and input the values read
from the chart. Press [OK] key.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲] key when proceeding
in the reverse direction.
Numeric keys input is not available.
3.Repeat step (3) and (4) to adjust Cyan and Yellow.
4-32
2NR/2NS/2NT
Detailed Setting
30 ppm models
(1)Display the screen.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Color Registra-
tion (Detail)] > [►] key
(2)Print chart.
[▲][▼] key > [Print chart] > [OK] key > [OK] key
The charts are printed. The chart indicating H1 to H5 (upper) and V1 to V5 (lower) per each color
M (Magenta), C (Cyan) and Y (Yellow) is printed.
4-33
2NR/2NS/2NT
Figure 4-44
30 ppm models
(3)Indicate the correction menu.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Color Registra-
tion (Detail)] > [►] key > [▲][▼] key > [Magenta] > [OK] key
The correction menu for Magenta is displayed.
(4)Input values.
1.Find the point where two lines are most aligned from each chart. If it is at "0", the correction is
unnecessary. In case of the illustration below, "B" is the value that should be set.
Read the values from H1 to H5 in the chart.
Read the value of V-3 (center) only of V1 to V5 in the chart.
4-34
2NR/2NS/2NT
Figure 4-45
2.Select [◄] or [►] key and change H and V. Select [▲] or [▼] key and input the values read
from the chart. Press [OK] key.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲]key when proceeding
in the reverse direction.
3.Select the [OK] key.
The Magenta correction is complete.
4.Repeat step (3) and (4) to adjust Cyan and Yellow.
Figure 4-46
2.Select [◄] or [►] key and change H-1 to H-5, V-3. Select [▲] or [▼] key and input the values
read from the chart. Press [OK] key.
After a while completing the Magenta correction, the color registration correction (Detail) is dis-
played.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲]key when proceeding
in the reverse direction.
Numeric keys input is not available.
3.Repeat step (3) and (4) to adjust Cyan and Yellow.
4-35
2NR/2NS/2NT
Figure 4-47
4-36
2NR/2NS/2NT
Figure 4-48
Figure 4-49
4-37
2NR/2NS/2NT
IMPORTANT a
Make sure not to touch the waste toner cover
sensor (b) when reattaching the front cover (a).
If the waste toner cover sensor (b) comes off, b
even if you close the waste toner cover, [cover
open] will be displayed.
Figure 4-50
Figure 4-51
4-38
2NR/2NS/2NT
Figure 4-52
Figure 4-53
4-39
2NR/2NS/2NT
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-54
30 ppm models
3. Remove the screw (a)(M3x8).
4. Slide the upper right cover (b) toward the
machine rear side and detach it.
Figure 4-55
4-40
2NR/2NS/2NT
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten seven hooks (c) by sliding it
toward the machine front side and insert the
positioning projection (d) into the hole.
c
b
Figure 4-56
Figure 4-57
4-41
2NR/2NS/2NT
Figure 4-58
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-59
4-42
2NR/2NS/2NT
30 ppm models
3. Remove the screw (a)(M3x8).
4. Slide the upper right cover (b) toward the
machine rear side and detach it.
Figure 4-60
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten seven hooks (c) by sliding it
toward the machine front side and insert the
positioning projection (d) into the hole.
c
b
Figure 4-61
4-43
2NR/2NS/2NT
Figure 4-62
Figure 4-63
4-44
2NR/2NS/2NT
Figure 4-64
Figure 4-65
4-45
2NR/2NS/2NT
Figure 4-66
4-46
2NR/2NS/2NT
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover (b). Slide it toward the machine front
side to fasten three hooks (c) and then lower it d
to fasten three hooks (d), and fasten two hooks
(e) at the machine rear side.
Check if three hooks (d) at the machine rear c
side are surely fastened.
d
3
1
a
e
b
Figure 4-67
4-47
2NR/2NS/2NT
Figure 4-68
Figure 4-69
4-48
2NR/2NS/2NT
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-70
30 ppm models
3. Remove the screw (a)(M3x8).
4. Slide the upper right cover (b) toward the
machine rear side and detach it.
Figure 4-71
4-49
2NR/2NS/2NT
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten seven hooks (c) by sliding it
toward the machine front side and insert the
positioning projection (d) into the hole.
c
b
Figure 4-72
Figure 4-73
4-50
2NR/2NS/2NT
Figure 4-74
Figure 4-75
Figure 4-76
4-51
2NR/2NS/2NT
Figure 4-77
4-52
2NR/2NS/2NT
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover (b). Slide it toward the machine front
side to fasten three hooks (c) and then lower it d
to fasten three hooks (d), and fasten two hooks
(e) at the machine rear side.
Check if three hooks (d) at the machine rear c
side are surely fastened.
d
3
1
a
e
b
Figure 4-78
4-53
2NR/2NS/2NT
a
2
b
Figure 4-79
Figure 4-80
4-54
2NR/2NS/2NT
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-81
30 ppm models
2. Remove the screw (a)(M3x8).
3. Slide the upper left cover (b) toward the
machine rear side and detach it. d
c
IMPORTANT
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it d
toward the machine front side.
a
b
Figure 4-82
4-55
2NR/2NS/2NT
Figure 4-83
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-84
4-56
2NR/2NS/2NT
Figure 4-85
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover d
(b). And, slide it toward the machine front 2 c
side to fasten three hooks (c) and four
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
e
3
1
a
Figure 4-86
4-57
2NR/2NS/2NT
Figure 4-87
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-88
4-58
2NR/2NS/2NT
Figure 4-89
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover d
(b). And, slide it toward the machine front 2 c
side to fasten three hooks (c) and four
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
e
3
1
a
Figure 4-90
4-59
2NR/2NS/2NT
a
e d
e
c d
Figure 4-91
4-60
2NR/2NS/2NT
IMPORTANT
When attaching the lower left cover (a), insert 1
two bosses (b) at the machine front side into
the holes and apply the center hook (c). Then,
push it toward the machine rear side. After
that, secure the screw.
b
a
Figure 4-92
4-61
2NR/2NS/2NT
Procedures
1. Pull the lower part of the opening
toward the machine rear side and
release the hook (a).
2. Remove the interface cover (b).
a
Figure 4-93
4-62
2NR/2NS/2NT
Figure 4-94
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-95
4-63
2NR/2NS/2NT
Figure 4-96
Figure 4-97
4-64
2NR/2NS/2NT
Figure 4-98
Figure 4-99
4-65
2NR/2NS/2NT
Figure 4-100
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover (b). Slide it toward the machine front
side to fasten three hooks (c) and then lower it d
to fasten three hooks (d), and fasten two hooks
(e) at the machine rear side.
Check if three hooks (d) at the machine rear c
side are surely fastened.
d
3
1
a
e
b
Figure 4-101
4-66
2NR/2NS/2NT
Figure 4-102
b
a
Figure 4-103
4-67
2NR/2NS/2NT
a a
Figure 4-104
1
b
Figure 4-105
4-68
2NR/2NS/2NT
b c
Figure 4-106
4-69
2NR/2NS/2NT
a b
Figure 4-107
b
IMPORTANT
Check if two hooks (b) are fastened after reat-
taching the PWB guide (a).
The optional board connector can not be con-
nected without applying the hook.
Figure 4-108
4-70
2NR/2NS/2NT
YC2
YC2009
YC3
YC2018
YC24
YC20
YS2000
YC2000
YC5
a
YC6
YC2017 YC2016 YC12 YC19
YC2005 YC2006
YC13 YC21
YC4 YC14 YC15
Figure 4-109
4-71
2NR/2NS/2NT
Figure 4-110
a
c
Figure 4-111
4-72
2NR/2NS/2NT
Figure 4-112
Figure 4-113
4-73
2NR/2NS/2NT-2
1. Upgrade the main and the engine firmware to the latest version, and install the option language and color
table1,2). (see page 1-6-58)
2. Execute the color calibration
30 ppm models
(1)Display the screen.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key
(2)Adjust.
[▲][▼] key > [Color Calibration] > [OK] key > [OK] key
[Color Calibration] is executed and [Adjustment/Maintenance] is displayed when completing it.
(2) Adjust.
Select [Yes} to execute the color calibration.
[Color Calibration] is executed and [Adjustment/Maintenance] is displayed when completing it.
(2)Print chart.
[▲][▼] key > [Print chart] > [OK] key > [OK] key
The charts are printed. The chart indicating H-L (left), V (center) and H-R (right) per each color M
(Magenta), C (Cyan) and Y (Yellow) is printed.
(2)Print chart.
[▲][▼] key > [Print chart] > [OK] key > [Yes]
The charts are printed. The chart indicating H-L (left), V (center) and H-R (right) per each color M
(Magenta), C (Cyan) and Y (Yellow) is printed.
After printing, the [Color registration (Normal)] is displayed.
4-74
2NR/2NS/2NT
Figure 4-114
30 ppm models
(3)Indicate the correction menu.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Color Registra-
tion (Normal)] > [►] key > [▲][▼] key > [Magenta] > [OK] key
The correction menu for Magenta is displayed.
(4)Input values.
1.Find the point where two lines are most aligned from each chart. If it is at "0", the correction is
unnecessary. In case of the illustration below, "B" is the value that should be set.
4-75
2NR/2NS/2NT
Figure 4-115
2.Select [◄] or [►] key and change L, V and R. Select [▲] or [▼] key and input the values read
from the chart. Press [OK] key.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲] key when proceeding
in the reverse direction.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲] key when proceeding
in the reverse direction.
Select the [OK] key.
The Magenta correction is complete.
3.Repeat step (3) and (4) to adjust Cyan and Yellow.
(4)Input values.
1.Find the point where two lines are most aligned from each chart. If it is at "0", the correction is
unnecessary. In case of the illustration below, "B" is the value that should be set.
Figure 4-116
2.Select [◄] or [►] key and change L, V and R. Select [▲] or [▼] key and input the values read
from the chart. Press [OK] key.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲] key when proceeding
in the reverse direction.
Numeric keys input is not available.
3.Repeat step (3) and (4) to adjust Cyan and Yellow.
4-76
2NR/2NS/2NT
Detailed Setting
30 ppm models
(1)Display the screen.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Color Registra-
tion (Detail)] > [►] key
(2)Print chart.
[▲][▼] key > [Print chart] > [OK] key > [OK] key
The charts are printed. The chart indicating H1 to H5 (upper) and V1 to V5 (lower) per each color
M (Magenta), C (Cyan) and Y (Yellow) is printed.
4-77
2NR/2NS/2NT
Figure 4-117
30 ppm models
(3)Indicate the correction menu.
[Menu] key > [▲][▼] key > [Adjustment/Maintenance] > [►] key > [▲][▼] key > [Color Registra-
tion (Detail)] > [►] key > [▲][▼] key > [Magenta] > [OK] key
The correction menu for Magenta is displayed.
(4)Input values.
1.Find the point where two lines are most aligned from each chart. If it is at "0", the correction is
unnecessary. In case of the illustration below, "B" is the value that should be set.
Read the values from H1 to H5 in the chart.
Read the value of V-3 (center) only of V1 to V5 in the chart.
4-78
2NR/2NS/2NT
Figure 4-118
2.Select [◄] or [►] key and change H and V. Select [▲] or [▼] key and input the values read
from the chart. Press [OK] key.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲]key when proceeding
in the reverse direction.
3.Select the [OK] key.
The Magenta correction is complete.
4.Repeat step (3) and (4) to adjust Cyan and Yellow.
Figure 4-119
2.Select [◄] or [►] key and change H-1 to H-5, V-3. Select [▲] or [▼] key and input the values
read from the chart. Press [OK] key.
After a while completing the Magenta correction, the color registration correction (Detail) is dis-
played.
Select [▲] key to shift the value 0 to 9. Select [▼] key when proceeding in the reverse direc-
tion.
Select [▼] key to shift the value from 0 to alphabets of A to I. Select [▲]key when proceeding
in the reverse direction.
Numeric keys input is not available.
3.Repeat step (3) and (4) to adjust Cyan and Yellow.
4-79
2NR/2NS/2NT
(2)UG-33 (ThinPrint)
(3)Data Security Kit(E)
*:Re-input four-digit encrypted code that was input at setup.
5. Reset the user initial values from the System Menu and Command Center.
Figure 4-120
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-121
4-80
2NR/2NS/2NT
Figure 4-122
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover
(b). And, slide it toward the machine front d
side to fasten three hooks (c) and four c
2
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
3
1
a
Figure 4-123
4-81
2NR/2NS/2NT
a
e d
e
c d
Figure 4-124
IMPORTANT
When attaching the lower left cover (a), insert
two bosses at the machine front side into the
1
holes and apply the center hook. Then, push it
toward the machine rear side. After that,
secure the screw.
b
a
Figure 4-125
4-82
2NR/2NS/2NT
YC14 YC3
YC18
YC8 YC26
YC2
YC5
YC1
YC7 YC4
YC19
YC6
YC22
YC27
1
YC23
2
YC21 YC24
Figure 4-126
4-83
2NR/2NS/2NT
a b
Figure 4-127
Figure 4-128
4-84
2NR/2NS/2NT
Figure 4-129
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-130
4-85
2NR/2NS/2NT
Figure 4-131
Figure 4-132
4-86
2NR/2NS/2NT
Figure 4-133
Figure 4-134
4-87
2NR/2NS/2NT
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover. Slide it toward the machine front side to
fasten three hooks (b) and then lower it to fas- d
ten five hooks (c), and fasten two hooks (d) at
the machine rear side.
Check if two hooks (d) at the machine rear side c
are surely fastened.
d
3
1
a
e
b
Figure 4-135
4-88
2NR/2NS/2NT
Figure 4-136
Figure 4-137
4-89
2NR/2NS/2NT
Figure 4-138
IMPORTANT a
Make sure not to touch the waste toner cover
sensor (b) when reattaching the front cover (a).
If the waste toner cover sensor (b) comes off, b
even if you close the waste toner cover, [cover
open] will be displayed.
Figure 4-139
4-90
2NR/2NS/2NT
Figure 4-140
a
a
a
Figure 4-141
4-91
2NR/2NS/2NT-1
b b
Figure 4-142
IMPORTANT
When reattaching the high-voltage PWB (d),
insert the lower part of the PWB into four of the
lower hooks (b) and insert the left and right
positioning pins (c) into the holes. Then, raise
the PWB and apply two hooks each at the left e
2
and right side.
4-92
2NR/2NS/2NT
(4) Detaching and reattaching the high-voltage PWB 2 (for 40 ppm models only)
Procedures
Figure 4-144
Figure 4-145
4-93
2NR/2NS/2NT
Figure 4-146
IMPORTANT a
Make sure not to touch the waste toner cover
sensor (b) when reattaching the front cover (a).
If the waste toner cover sensor (b) comes off, b
even if you close the waste toner cover, [cover
open] will be displayed.
Figure 4-147
4-94
2NR/2NS/2NT
Figure 4-148
Figure 4-149
4-95
2NR/2NS/2NT-1
IMPORTANT
When reattaching the high-voltage PWB 2 (a),
insert the lower part of the PWB into four of the
D
lower hooks (b), and raise the PWB and fasten
two hooks at the right side.
Also, check the terminal spring (c) contacts the
terminal (d).
Terminal:
Lower side: 5
b
c d
Figure 4-150
4-96
2NR/2NS/2NT
Procedures
1. Pull the lower part of the opening
toward the machine rear side and
release the hook (a).
2. Remove the interface cover (b).
a
Figure 4-151
Figure 4-152
4-97
2NR/2NS/2NT
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-153
Figure 4-154
4-98
2NR/2NS/2NT
Figure 4-155
Figure 4-156
4-99
2NR/2NS/2NT
Figure 4-157
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover (b). Slide it toward the machine front
side to fasten three hooks (c) and then lower it d
to fasten three hooks (d), and fasten two hooks
(e) at the machine rear side.
Check if three hooks (d) at the machine rear c
side are surely fastened.
d
3
1
a
e
b
Figure 4-158
4-100
2NR/2NS/2NT
a
2
b
Figure 4-159
a
Figure 4-160
4-101
2NR/2NS/2NT
b
a
b
c c
YC105
YC104 YC103
YC101 YC102
Figure 4-161
IMPORTANT
When reattaching the power source shield (a),
insert the lower two hooks (b) into the square d
holes (c) of the main unit and fasten the upper
hook (d). Then, secure it with the screw (e).
b
a
e
Figure 4-162
4-102
2NR/2NS/2NT-1
Procedures
a
1. Open the top tray (a).
2. Insert a flat-blade screwdriver (c) into the
square hole of the top tray (b) and release
two hooks (e) of the operation panel (d). e
3. Lift up the operation panel and remove it
from the upper tray.
c
Figure 4-163
30 ppm models
Figure 4-164
35/40 ppm models
Figure 4-165
4-103
2NR/2NS/2NT
Figure 4-166
Figure 4-167
4-104
2NR/2NS/2NT
Figure 4-168
Figure 4-169
4-105
2NR/2NS/2NT
Figure 4-170
Figure 4-171
4-106
2NR/2NS/2NT
IMPORTANT
If omitting to attach the lever cover, [Cover
open] message is displayed while the tray
switch is not turned on.
Figure 4-172
Figure 4-173
4-107
2NR/2NS/2NT
a
b
Figure 4-174
Figure 4-175
4-108
2NR/2NS/2NT
Figure 4-176
4-109
2NR/2NS/2NT
a(M)
a(C)
a(Y)
b(K)
Figure 4-177
IMPORTANT
Hold the handles (b) on both sides when
detaching the drum unit (a).
b
Figure 4-178
4-110
2NR/2NS/2NT
Figure 4-179
Figure 4-180
a
Figure 4-181
4-111
2NR/2NS/2NT
IMPORTANT
When attaching the developer unit (a), match a
the colors between the back side (b) of the
developer unit and the right side (c) of the main
unit.
b c
Figure 4-182
Figure 4-183
4-112
2NR/2NS/2NT
Figure 4-184
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten nine hooks (c) by sliding it
toward the machine front side and insert the c
positioning projection (d) into the hole.
b
Figure 4-185
4-113
2NR/2NS/2NT
Figure 4-186
Figure 4-187
4-114
2NR/2NS/2NT
Figure 4-188
Figure 4-189
4-115
2NR/2NS/2NT
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover (b). Slide it toward the machine front
side to fasten three hooks (c) and then lower it d
to fasten three hooks (d), and fasten two hooks
(e) at the machine rear side.
Check if three hooks (d) at the machine rear c
side are surely fastened.
d
3
1
a
e
b
Figure 4-190
4-116
2NR/2NS/2NT
Figure 4-191
b
a
Figure 4-192
4-117
2NR/2NS/2NT
a a
Figure 4-193
1
b
b
Figure 4-194
4-118
2NR/2NS/2NT
b c
Figure 4-195
4-119
2NR/2NS/2NT
a b
Figure 4-196
a
31. Slide the PWB guide (a) toward the
machine rear side to release two hooks
(b).
IMPORTANT
Check if two hooks (b) are fastened after reat-
taching the PWB guide (a).
The optional board connector can not be con-
nected without applying the hook.
Figure 4-197
4-120
2NR/2NS/2NT
Figure 4-198
Figure 4-199
4-121
2NR/2NS/2NT
35. Pull the wire (a) into the main unit from
the opening (b).
a
YC2016
b
YC2017
Figure 4-200
4-122
2NR/2NS/2NT
Figure 4-201
Figure 4-202
4-123
2NR/2NS/2NT
Figure 4-203
Figure 4-204
4-124
2NR/2NS/2NT
Figure 4-205
a
37. Remove each set of three pins (a).
38. Detach the LSUs (b) for KM and CY. b(KM)
*:Pull out the wire from the opening and
a
remove it.
39. Check the paper feed drive unit and clean a
or replace it if necessary.
40. Reattach the parts in the original position.
41. Execute the following after replacing with
the new laser scanner unit.
System Menu
[Adjustment/Maintenance]
1.Executes Color adjustment
(Color Calibration)
2.Executes Color Registration
b(CY)
IMPORTANT
Secure the pins in order of A, B and C when
reattaching the LSU.
C C
B A B A
Figure 4-206
4-125
2NR/2NS/2NT
Figure 4-207
Figure 4-208
4-126
2NR/2NS/2NT
IMPORTANT
Pull the wire (b) out from the aperture (c) of the c
c
frame when reattaching the LSU (a).
There is an engraving (d) of an arrow indicat-
ing the opening position in the frame.
b(RED)
b(BLUE)
a(KM)
a(YC)
Figure 4-209
4-127
2NR/2NS/2NT
c
c
Figure 4-210
4-128
2NR/2NS/2NT
Figure 4-211
b a
Figure 4-212
4-129
2NR/2NS/2NT
Figure 4-213
Figure 4-214
4-130
2NR/2NS/2NT
Figure 4-215
IMPORTANT a
Make sure not to touch the waste toner cover
sensor (b) when reattaching the front cover (a).
If the waste toner cover sensor (b) comes off, b
even if you close the waste toner cover, [cover
open] will be displayed.
Figure 4-216
4-131
2NR/2NS/2NT
c
Figure 4-217
4-132
2NR/2NS/2NT
Figure 4-218
16. Remove two screws (a)(M3x8).
4-133
2NR/2NS/2NT
b
a
Figure 4-219
IMPORTANT
Lower the MP bottom plate (b) so that the lever
(c) is on it when reattaching the lower MP
c
paper feed unit (a).
*:The paper is not fed because the MP
bottom plate (b) cannot ascend and
descend when it is not in the correct posi-
tion.
Figure 4-220
4-134
2NR/2NS/2NT
a
1
Figure 4-221
IMPORTANT
When reattaching the MP paper feed roller (a), a
3
be aware of the attachment direction.
Figure 4-222
4-135
2NR/2NS/2NT
2
c
Figure 4-223
c
a c
b c
YC6
Figure 4-224
4-136
2NR/2NS/2NT
b
a
Figure 4-225
IMPORTANT
Check if the wire is fastened to the hook (b)
before reattaching the MP conveying unit (a).
Figure 4-226
4-137
2NR/2NS/2NT
Figure 4-227
4-138
2NR/2NS/2NT
Figure 4-228
4-139
2NR/2NS/2NT
b
c
Figure 4-229
Figure 4-230
4-140
2NR/2NS/2NT
Figure 4-231
Figure 4-232
4-141
2NR/2NS/2NT
IMPORTANT
When reattaching the upper right cover (a),
insert the hook (b) to the machine front side,
and then fasten seven hooks (c) by sliding it
toward the machine front side and insert the
positioning projection (d) into the hole.
c
b
Figure 4-233
Figure 4-234
4-142
2NR/2NS/2NT
Figure 4-235
Figure 4-236
Figure 4-237
4-143
2NR/2NS/2NT
Figure 4-238
IMPORTANT
When reattaching the middle right cover (a),
insert the lower rib into the the lower right
cover (b). Slide it toward the machine front
side to fasten three hooks (c) and then lower it
d
to fasten three hooks (d), and fasten two hooks
(e) at the machine rear side.
Check if three hooks (d) at the machine rear c
side are surely fastened.
d
㸱
1
a
e
b
Figure 4-239
4-144
2NR/2NS/2NT
Figure 4-240
b
a
Figure 4-241
4-145
2NR/2NS/2NT
a a
Figure 4-242
1
b
Figure 4-243
4-146
2NR/2NS/2NT
IMPORTANT
If removing the shield cover (b) when removing
the controller shield (a), reattach it at that time.
b
a
Figure 4-244
c
IMPORTANT
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it d
toward the machine front side.
a
b
Figure 4-245
4-147
2NR/2NS/2NT
Figure 4-246
Figure 4-247
4-148
2NR/2NS/2NT
a
a
Figure 4-248
Figure 4-249
4-149
2NR/2NS/2NT
Figure 4-250
Figure 4-251
4-150
2NR/2NS/2NT
IMPORTANT
When reattaching the upper cover, apply two a
hooks (c). Press the machine rear side and
apply three hooks (b).
c
b
Figure 4-252
Figure 4-253
4-151
2NR/2NS/2NT-1
Figure 4-254
Figure 4-255
4-152
2NR/2NS/2NT
Figure 4-256
1
3
4
2
Figure 4-257
4-153
2NR/2NS/2NT
Figure 4-258
Figure 4-259
4-154
2NR/2NS/2NT
Figure 4-260
IMPORTANT
When reattaching the eject unit (a), insert the d
gear shaft (b) into the hole on the side plate
and two positioning pins (c) into the holes. a
Then, insert the projections (e) into two
square holes (d). d
Figure 4-261
4-155
2NR/2NS/2NT
Figure 4-262
4-156
2NR/2NS/2NT
c
1
Figure 4-263
4-157
2NR/2NS/2NT
Figure 4-264
Figure 4-265
4-158
2NR/2NS/2NT
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-266
Figure 4-267
4-159
2NR/2NS/2NT
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the the lower left d
cover (b). When reattaching it, fasten three 2 c
hooks (c) and four hooks (d) by sliding it
toward the machine front side, and then
lower the machine rear side of it to fasten
three hooks (e).
e
3
1
a
Figure 4-268
4-160
2NR/2NS/2NT
Figure 4-269
Figure 4-270
4-161
2NR/2NS/2NT
Figure 4-271
4-162
2NR/2NS/2NT
b
f
c
Figure 4-272
4-163
2NR/2NS/2NT
YC3
YC18
Figure 4-273
4-164
2NR/2NS/2NT
Figure 4-274
Figure 4-275
4-165
2NR/2NS/2NT
IMPORTANT
If omitting to attach the lever cover, [Cover
open] message is displayed while the tray
switch is not turned on.
Figure 4-276
4-166
2NR/2NS/2NT
a
a a
b a
a
a a
a a
a
a
Figure 4-277
IMPORTANT a
After reattaching the main drive motor unit (a),
check if the couplings for driving the primary b
transfer unit, the developer unit and the drum
unit are relocated by being connected with the
drive release lever (b).
Figure 4-278
4-167
2NR/2NS/2NT
IMPORTANT
Attach the main drive motor unit (a) after con-
firming the drive coupling is at the release
position.
(Drive release joint (b) is raised.)
b a
Figure 4-279
c
e
Figure 4-280
4-168
2NR/2NS/2NT
Figure 4-281
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-282
4-169
2NR/2NS/2NT
Figure 4-283
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover d
(b). And, slide it toward the machine front 2 c
side to fasten three hooks (c) and four
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
e
3
1
a
Figure 4-284
4-170
2NR/2NS/2NT
a
e d
e
c d
Figure 4-285
4-171
2NR/2NS/2NT
IMPORTANT
When attaching the lower left cover (a), insert
two bosses (b) at the machine front side into
1
the holes and apply the center hook (c). Then,
push it toward the machine rear side. After
that, secure the screw.
b
a
Figure 4-286
4-172
2NR/2NS/2NT
b a
Figure 4-287
4-173
2NR/2NS/2NT
d d
e b
a d
Figure 4-288
4-174
2NR/2NS/2NT
a a
a
b
Figure 4-289
4-175
2NR/2NS/2NT
Figure 4-290
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-291
4-176
2NR/2NS/2NT
Figure 4-292
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover d
(b). And, slide it toward the machine front 2 c
side to fasten three hooks (c) and four
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
e
3
1
a
Figure 4-293
4-177
2NR/2NS/2NT
a
e d
e
c d
Figure 4-294
4-178
2NR/2NS/2NT
IMPORTANT
When attaching the lower left cover (a), insert
two bosses (b) at the machine front side into
1
the holes and apply the center hook (c). Then,
push it toward the machine rear side. After
that, secure the screw.
b
a
Figure 4-295
Figure 4-296
4-179
2NR/2NS/2NT
Figure 4-297
Figure 4-298
4-180
2NR/2NS/2NT
IMPORTANT a
Make sure not to touch the waste toner cover
sensor (b) when reattaching the front cover (a).
If the waste toner cover sensor (b) comes off, b
even if you close the waste toner cover, [cover
open] will be displayed.
Figure 4-299
c
Figure 4-300
4-181
2NR/2NS/2NT
Figure 4-301
Figure 4-302
4-182
2NR/2NS/2NT
YC12 YC16
YC10
a
YC5
YC4
YC6
YC22
YC23
Figure 4-303
4-183
2NR/2NS/2NT
Figure 4-304
Figure 4-305
4-184
2NR/2NS/2NT
Figure 4-306
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-307
4-185
2NR/2NS/2NT
Figure 4-308
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover d
(b). And, slide it toward the machine front 2 c
side to fasten three hooks (c) and four
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
e
3
1
a
Figure 4-309
4-186
2NR/2NS/2NT
a
e d
e
c d
Figure 4-310
4-187
2NR/2NS/2NT
IMPORTANT
When attaching the lower left cover (a), insert
two bosses (b) at the machine front side into
1
the holes and apply the center hook (c). Then,
push it toward the machine rear side. After
that, secure the screw.
b
a
Figure 4-311
10. Detach the main drive motor unit (a). (1-4-158Refer to page 1-6-58)
f
d a
g
e
Figure 4-312
4-188
2NR/2NS/2NT
Figure 4-313
Figure 4-314
4-189
2NR/2NS/2NT
Figure 4-315
d
a
2
c
Figure 4-316
4-190
2NR/2NS/2NT
Figure 4-317
4-191
2NR/2NS/2NT
b
b
a
b
b a
b
Figure 4-318
4-192
2NR/2NS/2NT
a
a
a
a
Figure 4-319 a
4-193
2NR/2NS/2NT
Figure 4-320
Figure 4-321
4-194
2NR/2NS/2NT
Figure 4-322
Figure 4-323
4-195
2NR/2NS/2NT
b
a
Figure 4-324
IMPORTANT c
Apply one drop of grease (d)(EM-50LP) on the
gear surface when attaching the new motor.
Insert the boss (c) to the positioning hole (b) of
the toner motor (a) and reattach it.
b
Figure 4-325
4-196
2NR/2NS/2NT
IMPORTANT
Reattach the drive cam (b) if coming off when
reattaching the toner motor unit (a).
Check if the drive cam (b) gear is meshed with
the lock lever (c) gear when reattaching the
toner motor unit (a).
*:Drive can not be released without the
drive cam.
Figure 4-326
Figure 4-327
4-197
2NR/2NS/2NT
IMPORTANT d c
When reattaching the upper left cover (b),
insert the hook (c) to the machine front side,
and then fasten seven hooks (d) by sliding it
d
toward the machine front side.
Figure 4-328
Figure 4-329
4-198
2NR/2NS/2NT
IMPORTANT
When reattaching the middle left cover (a),
insert the lower rib into the lower left cover d
(b). And, slide it toward the machine front 2 c
side to fasten three hooks (c) and four
hooks (d), then lower the machine rear side
of it to fasten three hooks (e) at the
machine rear side.
e
3
1
a
Figure 4-330
a
e d
e
c d
Figure 4-331
4-199
2NR/2NS/2NT
IMPORTANT
When attaching the lower left cover (a), insert
two bosses (b) at the machine front side into
1
the holes and apply the center hook (c). Then,
push it toward the machine rear side. After
that, secure the screw.
b
a
Figure 4-332
4-200
2NR/2NS/2NT
YC14 YC3
YC18
YC8 YC26
YC2
YC5
YC1
YC7 YC4
YC19
YC6
YC22
YC27
1
YC23
YC21 YC24 2
Figure 4-333
a b
Figure 4-334
4-201
2NR/2NS/2NT
c b
Figure 4-335
4-202
2NR/2NS/2NT
Figure 4-336
b
Figure 4-337
4-203
2NR/2NS/2NT
IMPORTANT
Apply one drop of grease (EM-50LP) on the
gear surface when attaching the new motor
(a).
Figure 4-338
a
c
Figure 4-339
4-204
2NR/2NS/2NT
Figure 4-340
4-205
2NR/2NS/2NT
Figure 4-341
Figure 4-342
4-206
2NR/2NS/2NT
35 ppm models
Procedures
1. Insert a flat-blade screwdriver (a) into
the square hole (c) of the panel fixing
plate (b) and remove it by lifting it up.
c
a
Figure 4-343
Figure 4-344
4-207
2NR/2NS/2NT-1
b
Figure 4-345
35/40 ppm models
e g
b
Figure 4-346
4-208
2NR/2NS/2NT
Figure 4-347
4-209
2NR/2NS/2NT-1
c a
Figure 4-348
IMPORTANT
Install the cassette first when attaching the
retard roller unit. The retard pressure release
lever must be located at the machine front side
2 1
from the retard roller unit to apply appropriate
pressure.
a
Figure 4-349
4-210
2NR/2NS/2NT
<Procedure>
1. Remove the cassette (a) from the paper
feeder (b).
b
a
Figure 4-350
Figure 4-351
4-211
2NR/2NS/2NT
a 2
Figure 4-352
Figure 4-353
4-212
2NR/2NS/2NT
<Procedure>
1. Remove the cassette (a) from the paper
feeder (b).
b
a
Figure 4-354
Figure 4-355
4-213
2NR/2NS/2NT
b a
Figure 4-356
Figure 4-357
4-214
2NR/2NS/2NT
Figure 4-358
4-215
2NR/2NS/2NT
Figure 4-359
4-216
2NR/2NS/2NT
Figure 4-360
Figure 4-361
4-217
2NR/2NS/2NT
Figure 4-362
4-218
2NR/2NS/2NT
b
a
Figure 4-363
bers. a 3
a 6
a 7
Figure 4-364
4-219
2NR/2NS/2NT
Figure 4-365
b a
Figure 4-366
4-220
2NR/2NS/2NT
Figure 4-367
Figure 4-368
4-221
2NR/2NS/2NT
b
a
Figure 4-369
a
a
b b
b
Figure 4-370
4-222
2NR/2NS/2NT-1
Figure 4-371
Figure 4-372
4-223
2NR/2NS/2NT
Figure 4-373
a 2
Figure 4-374
4-224
2NR/2NS/2NT
Figure 4-375
Figure 4-376
Figure 4-377
4-225
2NR/2NS/2NT-1
Figure 4-378
a
IMPORTANT
Before attaching the top cover (a), confirm
the ground spring (b) is inserted in the hole
on the main unit.
Attach the spring with its projection facing down.
b
Figure 4-379
4-226
2NR/2NS/2NT
5 Firmware
5-1 Firmware Updates
Preparations
Unzip the file containing the downloaded firmware and then copy the firmware and high-speed master file
(skip files: ES_SKIP.ON) in the root folder of the USB memory.
*: If the high-speed master file exists, the same version firmware update is skipped.
Procedures
1. After turning the power switch on, the
screen is properly displayed and then
turn the power switch off.
2. Insert the USB memory with the firmware
into the USB memory slot.
3. Turn the power switch on.
4. "FW-Update" is displayed and the firm-
ware update starts.
USB memory
slot
USB memory
Figure 5-1
5-1
2NR/2NS/2NT
During the firmware upgrade, the progress indicator shows the firmware names and the progress.
Display sample
First line: Displays "FW-Update". FW-Update
Second line: Progress indicator of the firm-
ware update.
5. After the firmware update is successful, the first page displays the completion message and the
following pages display the target firmware and the updated version.
First page
First line: Displays "FW-Update", (page FW-Update 1/9
number/total number of pages). Completed
Second line: Displays "Completed". (Com-
pletion message)
Never turn the power switch off or disconnect the USB memory during the firmware update.
If any errors appear during the firmware update (such as the file can not be read), the process is can-
celled immediately and the completion message is displayed.
First page
First line: Displays "FW-Update", (page FW-Update 1/9
number/total number of pages), the up and Error
down key icon.
Second line: Displays "Error".
5-2
2NR/2NS/2NT-1
Safe-Update
When the firmware update was interrupted by power shut-off or disconnecting the USB memory during the
firmware update, the firmware update is retried at the next power-on.
Turn the main power on again while the USB memory is installed.
*: The firmware update that was already completed before power shut-down is skipped.
Error code
No. Descriptions
0100 No Master file
0200 Version mismatch of the master file
03xx No Download File (No.xx)
04xx File (No.xx) Checksum mismatch
05xx File (No.xx) Preparation failure
06xx File (No.xx) Oversize
08xx File (No.xx) Writing failure
0000 Others
N001 Network connection failed. (There is no upgrade target interrupted)
N002 Network connection failed. (There is an upgrade target interrupted)
Emergency-Update
When the firmware update fails in Safe-Update, the following message or error code is displayed.
FW-Update
Error FFFF
Update the firmware after the machine is recovered in the following procedures.
Preparations
Format the USB memory in "FAT" or "FAT32" in advance.
Unzip the compressed file downloaded containing the firmware for the controller PWB.
Copy all the unzipped files in the root folder of the USB memory.
e.g.
Removable disk (E)
+- DL_CTRL.2NR*
+- uImage.kmmfp
+- 2nt.dtb
+- rootdiskimage.bin
└- appdiskimage.bin
5-3
2NR/2NS/2NT
Procedures
1. Unplug the power cord.
2. Insert the USB memory with the firmware
into the USB memory slot.
3. Plug the power cord into the wall outlet
and turn the power switch on.
USB memory
slot
USB memory
Figure 5-2
6. Unplug the power cord and disconnect the USB memory from the USB memory slot.
7. Unzip the file containing the downloaded firmware and then copy the firmware and high-speed master
file (skip files: ES_SKIP.ON) in the root folder of the USB memory.
8. Execute the normal firmware update.
5-4
2NR/2NS/2NT
If any errors appear during the firmware update, the process is cancelled and the error message is displayed
on the operation panel. Redo after checking the following contents in that case.
Error code
No. Descriptions
1 Check if the USB memory is properly installed.
2 Check if the management file "KM_EMRG.XXX" is generated from the offi-
cial master file "DL_CTRL.XXX".
3 Check if the contents in the USB memory are sufficient.
4 Execute the firmware update again after formatting the USB memory.
5-5
2NR/2NS/2NT
5-6
2NR/2NS/2NT
6 Service mode
6-1 Service mode
The machine is equipped with a maintenance function which can be used to maintain and service the
machine.
[Message Display]
Ready to print
Report print
USB Memory
Job Box
Counter
Paper settings
Print settings 4. Select [Service]
Network using the cursor up/down keys.
Device common 5. Press the “>” key.
Security Quiet Mode
User/Job Account Color Calibration
Aplication
Registration
Administrator
Normal 6. Select the setting item.
Adjust/Maintenance Restart Printer
Print Status Page
Service
Print Network Status Page
DEV-CLN
LSU
Drum
Altitude Adj.
MC
6-1
2NR/2NS/2NT
35 ppm models
[Message Display]
Ready to print
Menu:
Report
Counter
Paper settings
Print settings
Network
Device common
Security
User/Job Account 4. Select [Service Setting]
Aplication using the cursor up/down keys.
5. Press the OK key.
Adjust/Maint. Adjust/Maint.:
Op Functions
Quiet Mode
ColorCalibration
Color Regist.
Test Page
Maintenance
DEV-CLN
Drum
LSU
Write Data
Altitude Adj.
MC
6-2
2NR/2NS/2NT
Service setting
6-3
2NR/2NS/2NT
Description
Printing a service status page. The status page includes various settings and service data.
Purpose
This is used to retrieve the setting environment information and service data.
Method
1.Enter the Service Setting menu.
2.Select [Service Status Page].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.Service status page will be printed.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
6-4
2NR/2NS/2NT
Controller Information
Memory status
(7) Standard Size 512MB
(8) Option Slot 0 MB
.
(9) Total Size 512MB
.
Time .
(10) Local Time Zone +01:00Amsterdam .
(11) Date and Time 2014/10/27 12:00 .
(12) Time Server 10.183.53.13 .
Installed Options .
(13) Paper Feeder2: Installed .
(14) Paper Feeder3: Not Installed .
(15) Paper Feeder4: Not Installed .
(16) Memory Card Not Installed .
(17) SSD Installed .
(18) Card Authentication Kit (B) Installed .
(19) Security Kit (E) Installed .
(20) UG-33 Installed .
(21) USB Keyboard Installed .
(22) USB Keyboard Type .
US-English
.
Print Settings
(23) MP Tray Priority Auto Feed .
.
Print Coverage .
(24) Average(%) / Usage Page(A4/Letter Conversion) .
.
(25) Total
.
K: 1.10 / 1111111.11 .
C: 2.20 / 2222222.22 .
M: 3.30 / 3333333.33 PDF mode Y5 00
Y: 4.40 / 4444444.44
(29) RP Code
(26) Period (27/10/2009 - 03/1 1/2009 08:40) 1234 5678 9012
(27) Last Page (%) 1.00 5678 9012 3456
9012 3456 7890
3456 7890 1234
(30) Altitude Adjustment
Status Normal
1 (6) [XXXXXXXXXX]
Figure 6-1
6-5
2NR/2NS/2NT
00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/0
00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/0
00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/0
00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/0
00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/0
00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/00070107FE/0
00070107FE/
(76) 3/
0/1.0/2.5 (77) (78) (79)
1/0/1/1/ 2014/10/15 12:34:56 (80)
1/5/ (81)(82)
1/ (83)
0/15:47 (84) (85)
1/ (86)
ABCDEFGHIJKL/ABCDEFGHIJKL/ABCDEFGHIJKL/ABCDEFGHIJKL/ (87)
ABCDEFGHIJKL/ABCDEFGHIJKL/ABCDEFGHIJKL/ABCDEFGHIJKL/ (88)
2 [XXXXXXXXXX]
6-6
2NR/2NS/2NT
6-7
2NR/2NS/2NT
(39) Left offset for each cassette MP tray Left offset/Paper feeder 2 Left offset/Paper
feeder 3 Left offset/Paper feeder 4 Left offset/Duplex Left
offset/Rotation copy Left offset
(40) L value Top margin integer part/Top margin decimal part/Left mar-
gin integer part /Left margin decimal part
6-8
2NR/2NS/2NT-1
6-9
2NR/2NS/2NT
6-10
2NR/2NS/2NT
Code conversion
A B C D E F G H I J
0 1 2 3 4 5 6 7 8 9
6-11
2NR/2NS/2NT
Network Status
Description
Printing a network status page.
Purpose
To acquire the detailed network setting information.
Method
1.Enter the Service Setting menu.
2.Select [NW Status].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.Network status page will be printed.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
Description
Printing an OP Network status page.
Purpose
To acquire the detailed OP Network setting information.
Method
1.Enter the Service Setting menu.
2.Select [OP NW Status].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.OP Network status page will be printed.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
6-12
2NR/2NS/2NT
Test Page
Description
Outputs the test page which is printed in four colors respectively with halftones of three different
levels.
Purpose
To output the test page to judge the cause of the image error.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Test Page].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.Test page will be printed.
16/256
Density*2 24/256 Black
32/256
Cyan
Magenta
Green*1
(Yellow)
Figure 6-2
*1: Since focusing in yellow is hardly readable, yellow is mixed with cyan for more readability,
resulting in green.
*2: Each portion of colors has three different magnitude of halftones (bands).
If focus is excessively lost, dots are not recognizable with the 16/256 band, resulting in uneven
density. It also results in vertical streaks in the 24/256 and/or 32/256 bands.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
6-13
2NR/2NS/2NT
Write Data
Description
To write data into a USB memory.
Execution is possible only when a USB memory is detected.
Method
Install the USB memory before attempting to write data.
1. Enter the Service Setting menu.
2. Using the [▲] [▼] keys, select [Write Data].
3. Press the [OK] key.
4. Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.[Data waiting] is displayed and the printer waits for data to be written.
6. When the data is sent, [Processing] appears and the data is written to USB memory. When
data writing ends, the display returns to [Ready].
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
Maintenance
Description
Counter reset for the maintenance kit
The [Install MK] message means that maintenance kit should be replaced at fixed pages of print-
ing. The interval counter must be manually reset using this service item.
* :This is displayed on the system menu, only when the maintenance kit becomes at the time
to replace.
Purpose
To reset the life counter for maintenance kit.
Replacing procedure
Drum unit (P.4-12)
Developer unit (K,Y,M,C) (P.4-14)
Primary transfer unit (P.4-6)
Secondary transfer unit (P.4-6)
Fuser unit (P.4-17)
Paper feed roller unit (P.4-25)
Retard roller unit (P.4-20)
6-14
2NR/2NS/2NT
Method
1. Enter the Service Setting menu.
2. Using the [▲] [▼] keys, select [Maintenance].
3. Press the [OK] key.
4. Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5. [Completed] is displayed. The counter for each component is reset immediately.
Remarks
Occurrences of resetting the maintenance kits are recorded on the service status pageor event
log in number of pages at which the maintenance kit was replaced (P.6-4see page 1-3-2,
pageP.6-27 1-3-18). This may be used to determine the possibility that the counter was errone-
ously or unintentionally reset.
DEV-CLN
Description
The laser output of the image data for developer refreshing is carried out, and the operation of
exposure, developing and primary transfer is performed, for ten pages ? equivalent. (paper is not
fed).
Purpose
To perform when the image failure or problem in developer unit occur
Method
1.Enter the Service Setting menu.
2.Select [Developer refreshing].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.Developer refreshing will be executed.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
6-15
2NR/2NS/2NT
LSU
Description
The LSU cleaning motor drives the cleaning pad to wipe the LSU dust shield glass.
Purpose
To perform when the image failure occurs and stripes are seen in the vertical direction
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Laser scanner cleaning].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.Laser scanner cleaning will be executed.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
Drum
Description
Rotates the drum approximately 2 minutes with toner lightly on the overall drum. The cleaning
blade in the drum unit scrapes toner off the drum surface to clean it.
Purpose
To clean the drum surface when image failure occurs due to the drum. This mode is effective
when dew condensation on the drum occurs.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Drum refreshing].
3.Press the [OK] key.
4.Press the [OK] key. (30 ppm models)
By the left selection key, select [Yes]. (35 ppm models)
5.Drum refreshing will be executed.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
Altitude Adjustment
Description
Perform the altitude Adjustment Setting.
Purpose
To perform when print quality deteriorates in an installation at the altitude of 1001 meters or
higher
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Altitude Adj.].
3.Press the [OK] key.
4.Using the [▲] [▼] keys, select [Normal], [1001 - 2000m], [2001 - 3000m] or [3001 - 3500m].
5.Press the [OK] key to set the setting.
6-16
2NR/2NS/2NT
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
MC
Description
Sets the main charger output.
Purpose
To perform when the image density declines, dirt of a background or an offset has occurred.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [MC].
3.Press the [OK] key.
4.Using the [▲] [▼] keys, select the setting "1 to 7".
5.Press the [OK] key to set the setting.
Completion
Press the [Menu] key. (30 ppm models)
By the right selection key, select [Exit]. (35 ppm models)
6-17
2NR/2NS/2NT-2
[Message Display]
Ready to print
Menu:
Report
Counter
Paper settings
Print settings
Network
Device common
Security
User/Job Account 4. Select [Service Setting]
Aplication using the cursor up/down keys.
5. Press the OK key.
Adjust/Maint. Adjust/Maint.:
Op Functions
Quiet Mode
ColorCalibration
Color Regist.
Test Page
Maintenance*1
DEV-CLN
Drum
LSU
Auto DrumRefresh
Drum Heater
Write Data
Altitude Adj.
6-18
2NR/2NS/2NT-2
Service setting
6-19
2NR/2NS/2NT
Description
Printing a service status page. The status page includes various settings and service data.
Function
This is used to retrieve the setting environment information and service data.
Procedure
1.Enter the Service Setting menu.
2.Select [Service Status Page].
3.Press the [OK] key.
4.By the left selection key, select [Yes].
Service status page will be printed.
* :Refer to "Detail of service status page" for the detailed contents. (P.6-5Refer to page 1-6-
58)
Completion
By the right selection key, select [Exit].
Network Status
Description
Printing a network status page.
Purpose
To acquire the detailed network setting information.
Method
1.Enter the Service Setting menu.
2.Select [NW Status].
3.Press the [OK] key.
4.By the left selection key, select [Yes].
Network status page will be printed.
Completion
By the right selection key, select [Exit].
OP Network Status
Description
Printing an OP Network status page.
Purpose
To acquire the detailed OP Network setting information.
* :This is displayed on the system menu, when the optional NIC is installed.
Method
1.Enter the Service Setting menu.
2.Select [OP NW Status].
3.Press the [OK] key.
4.By the left selection key, select [Yes].
OP Network status page will be printed.
Completion
By the right selection key, select [Exit].
6-20
2NR/2NS/2NT
Test Page
Description
Outputs the test page which is printed in four colors respectively with halftones of three different
levels.
Purpose
To output the test page to judge the cause of the image error.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Test Page].
3.Press the [OK] key.
4.By the left selection key, select [Yes].
Test page will be printed.
16/256
Density*2 24/256 Black
32/256
Cyan
Magenta
Green*1
(Yellow)
Figure 6-3
*1: Since focusing in yellow is hardly readable, yellow is mixed with cyan for more readability,
resulting in green.
*2: Each portion of colors has three different magnitude of halftones (bands).
If focus is excessively lost, dots are not recognizable with the 16/256 band, resulting in uneven
density. It also results in vertical streaks in the 24/256 and/or 32/256 bands.
Completion
By the right selection key, select [Exit].
6-21
2NR/2NS/2NT
Maintenance
Description
Counter reset for the maintenance kit
The [Install MK] message means that maintenance kit should be replaced at fixed pages of print-
ing. The interval counter must be manually reset using this service item.
* :This is displayed on the system menu, only when the maintenance kit becomes at the time
to replace.
Purpose
To reset the life counter for maintenance kit.
Replacing procedure
Drum unit (P.4-12)
Developer unit (K,Y,M,C) (P.4-14)
Primary transfer unit (P.4-6)
Secondary transfer unit (P.4-28?
Fuser unit (P.4-17)
Paper feed roller unit (P.4-25)
Retard roller unit (P.4-20)
Method
1. Enter the Service Setting menu.
2. Using the [▲] [▼] keys, select [Maintenance].
3. Press the [OK] key.
4. By the left selection key, select [Yes].
5. [Completed] is displayed. The counter for each component is reset immediately.
Remarks
Occurrences of resetting the maintenance kits are recorded on the service status pageor event
log in number of pages at which the maintenance kit was replaced (P.6-4see page 1-3-2,
pageP.6-27 1-3-18). This may be used to determine the possibility that the counter was errone-
ously or unintentionally reset.
6-22
2NR/2NS/2NT
DEV-CLN
Description
The laser output of the image data for developer refreshing is carried out, and the operation of
exposure, developing and primary transfer is performed, for ten pages ? equivalent. (paper is not
fed).
Purpose
To perform when the image failure or problem in developer unit occur
Method
1.Enter the Service Setting menu.
2.Select [Developer refreshing].
3.Press the [OK] key.
4.By the left selection key, select [Yes].
5.Developer refreshing will be executed.
Completion
By the right selection key, select [Exit].
6-23
2NR/2NS/2NT
Drum
Description
Rotates the drum approximately 2 minutes with toner lightly on the overall drum. The cleaning
blade in the drum unit scrapes toner off the drum surface to clean it.
Purpose
To clean the drum surface when image failure occurs due to the drum. This mode is effective
when dew condensation on the drum occurs.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Drum refreshing].
3.Press the [OK] key.
4.By the left selection key, select [Yes]. Drum refreshing will be executed.
Completion
By the right selection key, select [Exit].
LSU
Description
The LSU cleaning motor drives the cleaning pad to wipe the LSU dust shield glass.
Purpose
To perform when the image failure occurs and stripes are seen in the vertical direction
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Laser scanner cleaning].
3.Press the [OK] key.
4.By the left selection key, select [Yes]. Laser scanner cleaning will be executed.
Completion
By the right selection key, select [Exit].
6-24
2NR/2NS/2NT-2
Description
Auto drum surface refresh
The drum surface refreshing operation is normally performed when the power is turned on or
during warm-up when the main unit is recovering from the sleep mode, but even then only at
those times that the temperature/humidity sensor detects the drum surface to be in a state of
dew condensation.
Purpose
To clean the drum surface when image failure occurs due to the drum. This mode is effective
when dew condensation on the drum occurs.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Auto Drum refreshing].
3.Press the [OK] key.
4.Using the [▲] [▼] keys, select the desire mode (Off/Short/Standard/Long).
5.By the left selection key, select [Yes]. Drum refreshing will be executed.
Completion
By the right selection key, select [Exit].
Drum Heater
Description
Sets the drum heater control.
Purpose
To change the setting according to the machine installation environment.
* :This is displayed on the system menu, only when the drum heater is installed.
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Drum Heater].
3.Press the [OK] key.
4.Select [Off] or [On] using the [▲] [▼] keys..
Completion
By the right selection key, select [Exit].
6-25
2NR/2NS/2NT
Write Data
Description
To write data into a USB memory.
Execution is possible only when a USB memory is detected.
Method
Install the USB memory before attempting to write data.
1. Enter the Service Setting menu.
2. Using the [▲] [▼] keys, select [Write Data].
3. Press the [OK] key.
4. By the left selection key, select [Yes].
5.[Data waiting] is displayed and the printer waits for data to be written.
6. When the data is sent, [Processing] appears and the data is written to USB memory. When
data writing ends, the display returns to [Ready].
Completion
By the right selection key, select [Exit].
Altitude Adjustment
Description
Perform the altitude Adjustment Setting.
Purpose
To perform when print quality deteriorates in an installation at the altitude of 1001 meters or
higher
Method
1.Enter the Service Setting menu.
2.Using the [▲] [▼] keys, select [Altitude Adj.].
3.Press the [OK] key.
4.Using the [▲] [▼] keys, select [Normal], [1001 - 2000m], [2001 - 3000m] or [3001 - 3500m].
5.Press the [OK] key to set the setting.
Completion
By the right selection key, select [Exit].
6-26
2NR/2NS/2NT
Description
Printing a history list of occurences of paper jam, self-diagnostics, toner replacements, etc.
Purpose
Analyze the failure by determining the cause depending on the history of occurrence.
Method
1.Connect the USB interface connector or LAN interface connector to the main unit and PC.
2.Connect the power cord to the machine.
3.Turn the power switch on. Make sure the machine is ready.
4.Send the following PRESCRIBE command sequence from the PC to the machine.
!R!KCFG"ELOG";EXIT;
Completion
Press the [Stop] key.
6-27
2NR/2NS/2NT
Event Log
Printer (2) 2014/10/19 15:15
(3) (4) (5)
(1) Firmware version 2NT_2000.001.077 2014.09.19 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX]
(6) [XXXXXXXXXX]
Figure 6-4
6-28
2NR/2NS/2NT
6-29
2NR/2NS/2NT-1
6-30
2NR/2NS/2NT-1
(11) Counter (f) Paper jam (g) Self diagnostic error (h) Maintenance replacing
Log item
Consist of Indicates the log counter of Indicates the log counter of Indicates the log counter
three log paper jams depending on self diagnostics errors depending on the mainte-
counters
location. depending on cause. nance replacing item.
of paper Refer to Paper Jam Log.
jams, self Example: C6000: 4 T: Toner container
diagnos-
All instances including Self diagnostic error 6000 00: Black
tics errors, those are not occurred are has happened four times. 01: Cyan
and main- displayed. 02: Magenta
tenance
03: Yellow
replace-
ment M: Maintenance kit
items.
01: MK-5140/ 5142/ 5144
(for 30 ppm model only)
MK-5150/ 5152/ 5154
(for 35 ppm model only)
MK-5160/ 5162/ 5164
(for 40 ppm model only)
Example: T00: 1
The toner container
(Black) has been replaced
once.
6-31
2NR/2NS/2NT
6-32
2NR/2NS/2NT
7 Troubleshooting
7-1 Paper misfeed detection
(1) Paper misfeed indication
When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed
message on the operation panel. To remove paper misfed in the machine, pull out the cassette, open the
paper conveying unit or paper conveying cover.
The locations are displayed on the operation panel when a paper jam has occurred.
Paper jam
Cassette 1
Figure 7-1
7-1
2NR/2NS/2NT
7-2
2NR/2NS/2NT
Paper
jammed in
Cassette 1.
JAM****
Help
F
G
A
C
B
B
Shows the location of a paper jam.
D
B
E
B
Figure 7-2
7-3
2NR/2NS/2NT
PFS
ES
C DUPCS
A
RS
D MPPCS
MPPS
PS
B
PFFS1
PFPS1
PFFS2
PFPS2
PFFS3
PFPS3
Figure 7-3
7-4
2NR/2NS/2NT
JAM
Code Contents Detection conditions
Position*
Initial jam The power is turned on when a sensor in the con- -
0000
veying system is on.
Secondary feeding timeout Secondary paper feed request given by the con- -
0100
troller is unreachable.
Wait for ready of print-process Before the paper feeding, the reply of Standby- -
package Ready from the driving function does not come
0101 for 40 s, or before the secondary paper feeding,
the reply of StartReady from the drive function
does not come for 40 s.
Wait for ready of conveying Before the paper feeding or the secondary paper -
package feeding starts, the permission notice of the paper
0104
feeding or the secondary paper feeding does not
come for 40 s.
0105 Drive prevention jam A drive does not stop. -
Paper feeding request for Paper feeding request for duplex printing given by -
0106
duplex printing time out the controller is unreachable.
Wait for ready of fuser pack- Before the paper feeding or the secondary paper -
0107 age feeding starts, the secondary paper feeding tem-
perature does not come for 80 s.
0110 Rear cover open jam The rear cover is opened during printing. -
0111 Top cover open jam The inner tray is opened during printing. -
0211 Cassette cover 2 open jam The cassette cover 2 is opened during printing. -
0212 Cassette cover 3 open jam The cassette cover 3 is opened during printing. -
0213 Cassette cover 4 open jam The cassette cover 4 is opened during printing. -
No paper feeding jam Registration sensor (RS) does not turn on during B
0501
paper feed from cassette 1.
PF feed sensor 1 (PFFS1) does not turn on dur- B
0502
ing paper feed from cassette 2.
PF feed sensor 2 (PFFS2) does not turn on dur- B
0503
ing paper feed from cassette 3.
PF feed sensor 3 (PFFS3) does not turn on dur- B
0504
ing paper feed from cassette 4.
Registration sensor (RS) does not turn on during B
paper feed from duplex section.
* When the eject motor is reversely rotating.
0508
35/40 ppm printer model only: when the duplex
clutch is ON
7-5
2NR/2NS/2NT
JAM
Code Contents Detection conditions
Position*
Multiple sheets jam Registration sensor (RS) does not turn off during B
0511
paper feed from cassette 1.
PF feed sensor 1 (PFFS1) does not turn off dur- B
0512
ing paper feed from cassette 2.
PF feed sensor 2 (PFFS2) does not turn off dur- B
0513
ing paper feed from cassette 3.
PF feed sensor 3 (PFFS3) does not turn off dur- B
0514
ing paper feed from cassette 4.
Multiple sheets jam Registration sensor (RS) does not turn off during E
0518
paper feed from duplex section.
MP conveying sensor (MPPCS) does not turn off E
0519
during paper feed from MP tray.
PF feed sensor 2 PF feed sensor 2 (PFFS2) does not turn on dur- B
1403
non arrival jam ing paper feed from cassette 3.
PF feed sensor 3 (PFFS3) does not turn on dur- B
1404
ing paper feed from cassette 4.
PF feed sensor 2 PF feed sensor 2 (PFFS2) does not turn off dur- C
1413
stay jam ing paper feed from cassette 3.
PF feed sensor 3 (PFFS3) does not turn off dur- C
1414
ing paper feed from cassette 4.
PF feed sensor 3 PF feed sensor 3 (PFFS3) does not turn on dur- B
1604
non arrival jam ing paper feed from cassette 4.
PF feed sensor 3 PF feed sensor 3 (PFFS3) does not turn off dur- C
1614
stay jam ing paper feed from cassette 4.
Registration sensor non Registration sensor (RS) does not turn on during C
4002
arrival jam paper feed from cassette 2.
Registration sensor (RS) does not turn on during B
4003
paper feed from cassette 3.
Registration sensor (RS) does not turn on during B
4004
paper feed from cassette 4.
Registration sensor (RS) does not turn on during A
4009
paper feed from MP tray.
Registration sensor stay jam Registration sensor (RS) does not turn off during D
4012
paper feed from cassette 2.
Registration sensor (RS) does not turn off during D
4013
paper feed from cassette 3.
Registration sensor (RS) does not turn off during D
4014
paper feed from cassette 4.
Registration sensor (RS) does not turn off during D
paper feed from MP tray.
4019
7-6
2NR/2NS/2NT
JAM
Code Contents Detection conditions
Position*
Eject sensor non arrival jam Eject sensor (ES) does not turn on during paper E
4201
feed from cassette 1.
Eject sensor (ES) does not turn on during paper E
4202
feed from cassette 2.
Eject sensor (ES) does not turn on during paper E
4203
feed from cassette 3.
Eject sensor (ES) does not turn on during paper E
4204
feed from cassette 4.
Eject sensor (ES) does not turn on during paper D
4208
feed from duplex section.
Eject sensor (ES) does not turn on during paper D
4209
feed from MP tray.
Eject sensor stay jam Eject sensor (ES) does not turn off during paper E
4211
feed from cassette 1.
Eject sensor (ES) does not turn off during paper E
4212
feed from cassette 2.
Eject sensor (ES) does not turn off during paper E
4213
feed from cassette 3.
Eject sensor (ES) does not turn off during paper E
4214
feed from cassette 4.
Eject sensor (ES) does not turn off during paper E
4218
feed from duplex section.
Eject sensor (ES) does not turn off during paper E
4219
feed from MP tray.
* Refer to figure 7-4 for the paper misfeed indication (see page 7-4).
7-7
2NR/2NS/2NT
7-8
2NR/2NS/2NT
7-9
2NR/2NS/2NT
7-10
2NR/2NS/2NT
(4) Items and corrective actions relating to the device that will cause paper jam
7-11
2NR/2NS/2NT
PF conveying sen- 1. Check to see if the If it does not operate smoothly, reattach or replace
sor stay jam actuator of the paper the actuator's return spring.
(J1413, J1414, conveying sensor is
J1614) smoothly operative.
2. Check the operation of If the sensor is inoperative, replace it.
the sensor.
3. Check if the PF paper If stained, replace the clutch. Re-assmeble the clutch
feed clutch rotates fol- so that it is not continuously energized. Change of
lowing other compo- wirings, etc.
nent.
4. Check if the conveying If the bracket is attached while twisted, remove the
guide is attached while screw securing the conveying guide and properly
twisted. (If the attached reattach the bracket in the right positioning.
parts of the guide is
floated, the actuator
does not protrude suffi-
ciently.)
5. Check no wrinkles are Adjust the cursors to the size of the paper.
observed at the sluck of
paper during paper
feeding.
PF conveying sen- 1. Check to see if the Reattach or replace the actuator's return spring.
sor non arrival jam actuator is smoothly
(J1403, J1404, operative.
J1604)
2. Check the operation of If the roller does not rotate smoothly, loosen the
the motor. screws for adjusting the position (at the gear train
Check the transmis- bracket) to mount the driving gears, and tighten so
sion of the gear drive by that a gap between the gears and frame is elimi-
the clutch operation. nated.
* : * Check the convey-
ing roller rotates and
is smoothly mov-
able in the thrust
direction.
7-12
2NR/2NS/2NT
7-13
2NR/2NS/2NT
Timing of detection
Jam code
J0501, J0511
Corrective Action
Related parts
Registration sensor Main/Engine PWB
Paper feed clutch Engine relay PWB
Middle clutch
Paper conveying and developer motor
7-14
2NR/2NS/2NT
Timing of detection
Jam code
J0502, J0512, J4002, J4012
Corrective Action
Related parts
PF paper feed sensor Paper conveying and developer motor
PF paper feed clutch Registration sensor
PF Paper conveying and developer PF main PWB
motor
PF conveying clutch Main/Engine PWB (MEPWB)
Middle clutch Engine relay PWB (ECPWB)
7-15
2NR/2NS/2NT
7-16
2NR/2NS/2NT
Timing of detection
Jam code
J0509,J0519
Corrective Action
Related parts
Registration sensor MP conveying clutch
7-17
2NR/2NS/2NT
Timing of detection
Jam code
J0508,J0518
Corrective Action
Related parts
Registration sensor Main/Engine PWB
7-18
2NR/2NS/2NT
(9) Electrical parts that could cause paper jam at the transfer , the fuser and the eject
parts
Timing of detection
Jam code
J4201,J4211
Corrective Action
Related parts
Eject sensor Main/Engine PWB
Checking proce-
Point of checking connection of On/
dure at the occur- Corrective action at the occurrence of
Off control signal output connector
rence step J41XX
(terminal)
J4201/J4211
1 Items for Initial Checks (see page 7-8)
Check continuity, location and operation Main/Engine PWB YC11-7
2
of eject sensor
3 Main/Engine PWB: Replace (see page 4-62)
4 Duplex eject motor: Operation check Engine relay PWB YC20-1/2/3/4
Conveying/Developer motor: Operation Engine relay PWB YC15-1/2/3/4
5
check
6 Engine relay PWB: Replace
7-19
2NR/2NS/2NT-1
Indica-
Contents Related parts Check procedures/corrective measures
tion
Backup memory device Flash memory 1. Unplug the power cord from the wall out-
error (Main/Engine let, and wait five seconds. Then plug the
Outputs an abnormal status PWB) power cord and then turn on the power
from the flash memory. switch.
0100 2. Check that the connectors on the Main/
Engine PWB are properly connected,
and if not, re-connect them.
3. Replace the Main/Engine PWB. (see
page 4-62)
MAC address data error Flash memory 1. Unplug the power cord from the wall out-
In case MAC address is (Main/Engine let, and wait five seconds. Then plug the
invalid data PWB) power cord and then turn on the power
switch.
0120 2. Check the MAC address on the network
status page.
3. Replace the Main/Engine PWB. (see
page 4-62)
Backup memory read/write Flash memory 1. Unplug the power cord from the wall out-
error (Main/Engine PWB) (Main/Engine let, and wait five seconds. Then plug the
Read/write to the NAND PWB) power cord and then turn on the power
memory can not be executed (Main/Engine switch.
PWB) 2. Check that the connectors on the Main/
Engine PWB are properly connected,
and if not, re-connect them.
3. Replace the Main/Engine PWB. (see
0130
page 4-62)
7-20
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
0140 Backup memory data error Flash memory 1. Unplug the power cord from the wall out-
(Main/Engine PWB) (Main/Engine let, and wait five seconds. Then plug the
At power up, the data that was PWB) power cord and then turn on the power
read from the NAND memory (Main/Engine switch.
has been determined to be a PWB) 2. Replace the Main/Engine PWB. (see
error. page 4-62)
0150 EEPROM read/write error EEPROM 1. Unplug the power cord from the wall out-
(Main/Engine PWB) (Main/Engine let, and wait five seconds. Then plug the
1. No response is issued PWB) power cord and then turn on the power
from the device in reading/ switch.
writing for 5 ms or more 2. Check that the EEPROM is peroperly
and this problem is installed on the Main/Engine PWB and if
repeated 5 times succes- not, reinstall it.
sively. 3. Replace the Main/Engine PWB. (see
2. Mismatch of reading data page 4-62)
from two locations occurs 4. Check the EEPROM and if it is dam-
8 times successively. aged, contact the service support.
3. Mismatch between writ-
ing data and reading data
occurs 8 times succes-
sively.
0160 EEPROM data error (Main/ EEPROM (Main/ 1. Unplug the power cord from the wall out-
Engine PWB) Engine PWB) let, and wait five seconds. Then plug the
Reading data from EEPROM power cord and then turn on the power
is detected abnormal. switch.
2. If the EEPROM data are currupted, con-
tact the service support.
0170 Billing counting error EEPROM (Main/ 1. Check that the EEPROM installed in the
Mismatch between the value Engine PWB) Main/Engine PWB is correct and, if not,
of the Main/Engine PWB and install the correct EEPROM for the
EEPROM, in one of the value model.
of billing counter, life counter, 2. Replace the Main/Engine PWB. (see
or scanner counter. page 4-62)
3. If the EEPROM data are currupted, con-
tact the service support.
Backup memory device FRAM (Main/ 1. Unplug the power cord from the wall out-
error (Main/Engine PWB) Engine PWB) let, and wait five seconds. Then plug the
At power up, read/write data power cord and then turn on the power
from FRAM can not be per- switch.
formed. (retry: 3times) 2. Check that the connectors on the Main/
Engine PWB are properly connected,
and if not, re-connect them.
0190
3. Replace the Main/Engine PWB. (see
page 4-62)
7-21
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
Communication error Main/Engine PWB 1. Unplug the power cord from the wall out-
between the engine ASIC let, and wait five seconds. Then plug the
During the readback data power cord and then turn on the power
checked after data transmis- switch.
0360 sion, the checksum error or 2. Check that the connectors on the Main/
the video signal is not Engine PWB are properly connected,
inverted. (failed 10 consecu- and if not, re-connect them.
tive times) 3. Replace the Main/Engine PWB. (see
page 4-62)
Image formation problems Main/Engine PWB 1. Check if the problem is a printing opera-
The printing sequence JAM tion error detection in a particular file,
(J010X) is detected for 2 con- and if it is possible to obtain the repro-
secutive times. duction of phenomena by the identifica-
tion of the job that detected the error,
0800 take the job log.
2. If the problem occurs in unspecified job,
check the connectors on the Main/
Engine PWB, and reattach it.
3. Replace the Main/Engine PWB. (see
page 4-62)
0840 Faults of RTC Settings of RTC 1. Execute Date Setting using the system
Check at power up. menu.
The RTC setting has reverted Backup battery 1. Check if the backup battery on the Main/
to a previous state. The
(Main/Engine Engine PWB is not short-circuited.
machine has not been pow- PWB) 2. Unplug the power cord from the wall out-
ered for 5 years (compared to (Main/Engine let, and wait five seconds. Then plug the
the settings stored periodically
PWB) power cord and then turn on the power
in the EEPROM). switch. If the same service call error is
The RTC setting is older than displayed, replace the backup battery.
00:01 on January 1, 2000.
Main/Engine PWB 1. If the communication error (due to a
Checked periodically (at every noise, etc.) is present with the RTC on
5 minutes) after power-up. the Main/Engine PWB, check that the
The RTC setting has reverted PWB is properly grounded or secured by
to a state older than the last screws.
time it was checked. 2. Replace the Main/Engine PWB. (see
10 minutes have been passed page 4-62)
since the previous check.
7-22
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
1010 Lift motor error (main unit) Bottom plate 1. Check to see if the bottom plate can
move smoothly and repair or replace it if
The following states have any problem is found.
been detected 5 times in suc-
Defective connec- 1. Reinsert the connector.
cession. tor cable or poor 2. If a wire is pinched by other component,
The lift motor overcurrent is contact in the con- or has defect conduction, replace it.
detected for 80 ms.
nector Lift motor and Engine relay PWB (YC25)
After the cassette is installed, Engine relay PWB (YC1) and Main/Engine
the upper limit detection sen- PWB (YC4)
sor does not turn ON within 10 Llift sensor and Engine relay PWB (YC8)
s.
During printing, after the Drive transmission 1. Check if the gears rotate smoothly. If
upper limit detection sensor system for the lift not, clean or grease the bushes and
detects off, and 1 s after motor gears.
ascending control, and the 2. Check broken gears and replace if any.
upper limit detection sensor Lift motor Replace the lift motor.
does not detect on.
Lift sensor (upper 1. Check if the actuator of the lift sensor
The upper limit detection sen-
limit detection sen- can be turned ON/OFF to suit the rise of
sor does not turn off within 5 s
sor) the cassette bottom plate.
after descending control.
2. Replace the lift sensor
The upper limit detection sen-
sor does not turn on within 5 s Engine relay PWB 1. Replace the engine relay PWB. (see
after ascending control. page 4-80)
Main/Engine PWB 1. Replace the Main/Engine PWB. (see
page 4-62)
7-23
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
1020 PF lift motor error (PF1) Bottom plate Check to see if the bottom plate can move
smoothly and repair or replace it if any prob-
The following states have lem is found.
been detected 5 times in suc-
Defective connec- 1. Reconnect the connector if its connec-
cession. tor cable or poor tion is loose.
The lift motor overcurrent is contact in the con- 2. If a wire is pinched by other component,
detected for 200 ms.
nector or has defect conduction, replace it.
After the cassette is installed, PF lift motor 1 and PF main PWB (YC7)
the upper limit detection sen- LPF1 main PWB and Engine relay PWB
sor does not turn ON within 10 (YC19)
s.
During printing, after the
upper limit detection sensor Drive transmission 1. Check if the gears rotate smoothly. If
detects off, and 1 s after system for the lift not, clean or grease the bushes and
ascending control, and the motor gears.
upper limit detection sensor 2. Check broken gears and replace if any.
does not detect on. PF lift motor 1 Replace the PF lift motor 1.
The upper limit detection sen-
PF1 main PWB 1. Check if the actuator of the PF lift sensor
sor does not turn off within 5 s
PF lift sensor can be turned ON/OFF to suit the rise of
after descending control.
(upper limit detec- the cassette bottom plate.
The upper limit detection sen-
tion sensor) 2. Replace the PF1 main PWB. (see page
sor does not turn on within 5 s
4-213).
after ascending control.
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
7-24
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
1030 PF lift motor error (PF2) Bottom plate Check to see if the bottom plate can move
smoothly and repair or replace it if any prob-
The following states have lem is found.
been detected 5 times in suc-
Defective connec- 1. Reconnect the connector if its connec-
cession. tor cable or poor tion is loose.
The lift motor overcurrent is contact in the con- 2. If a wire is pinched by other component,
detected for 200 ms.
nector or has defect conduction, replace it.
After the cassette is installed, PF lift motor 2 and PF main PWB (YC7)
the upper limit detection sen- PF2 main PWB and Engine relay PWB
sor does not turn ON within 10 (YC19)
s.
During printing, after the Drive transmission 1. Check if the gears rotate smoothly. If
upper limit detection sensor system for the lift not, clean or grease the bushes and
detects off, and 1 s after motor gears.
ascending control, and the 2. Check broken gears and replace if any.
upper limit detection sensor PF lift motor 2 Replace the PF lift motor 2.
does not detect on.
PF2 main PWB 1. Check if the actuator of the PF lift sensor
The upper limit detection sen-
(PF lift sensor) can be turned ON/OFF to suit the rise of
sor does not turn off within 5 s
(upper limit detec- the cassette bottom plate.
after descending control.
tion sensor) 2. Replace the PF2 main PWB. (see page
The upper limit detection sen-
4-213).
sor does not turn on within 5 s
after ascending control. Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
7-25
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
1040 PF lift motor error (PF3) Bottom plate Check to see if the bottom plate can move
smoothly and repair or replace it if any prob-
The following states have lem is found.
been detected 5 times in suc-
Defective connec- 1. Reconnect the connector if its connec-
cession. tor cable or poor tion is loose.
The lift motor overcurrent is contact in the con- 2. If a wire is pinched by other component,
detected for 200 ms.
nector or has defect conduction, replace it.
After the cassette is installed, PF lift motor 3 and PF main PWB (YC7)
the upper limit detection sen- PF3 main PWB and Engine relay PWB
sor does not turn ON within 10 (YC19)
s.
During printing, after the Drive transmission 1. Check if the gears rotate smoothly. If
upper limit detection sensor system for the lift not, clean or grease the bushes and
detects off, and 1 s after motor gears.
ascending control, and the 2. Check broken gears and replace if any.
upper limit detection sensor PF lift motor 3 Replace the PF lift motor 3.
does not detect on.
PF3 main PWB 1. Check if the actuator of the PF lift sensor
The upper limit detection sen-
(PF lift sensor) can be turned ON/OFF to suit the rise of
sor does not turn off within 5 s
(upper limit detec- the cassette bottom plate.
after descending control.
tion sensor) 2. Replace the PF3 main PWB. (see page
The upper limit detection sen-
4-213).
sor does not turn on within 5 s
after ascending control. Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
1810 Paper feeder communica- Paper feeder 1 Check the wiring connection status with the
tion error (first cassette) main unit, and if necessary, reconnecting it.
A communication error from
PF1 main PWB 1. Confirm that the wiring connector is
paper feeder is detected 10 firmly connected, and if necessary, con-
times in succession. nect the connector all the way in.
PF1 main PWB (YC3) and Engine relay
PWB (YC19)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Reinstall the PF firmware.
4. Replace the PF1 main PWB. (see page
4-213).
Engine relay PWB 1. Replace the engine relay PWB.(see
page 4-80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-26
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
1820 Paper feeder communica- Paper feeder 2 Check the wiring connection status with
tion error (second cassette) PF1, and if necessary, reconnect it.
A communication error from PF2 main PWB 1. Confirm that the wiring connector is
paper feeder is detected 10
firmly connected, and if necessary, con-
times in succession. nect the connector all the way in.
PF2 main PWB (YC3) and PF1 main
PWB (YC5,4)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Reinstall the PF firmware.
4. Replace the PF2 main PWB.
PF1 main PWB Replace the PF1 main PWB. (see page 4-
213)
1830 Paper feeder communica- Paper feeder 3 Check the wiring connection status with
tion error (third cassette) PF2, and if necessary, reconnect it.
A communication error from PF3 main PWB 1. Confirm that the wiring connector is
paper feeder is detected 10 firmly connected, and if necessary, con-
times in succession.
nect the connector all the way in.
PF3 main PWB (YC3) and PF2 main
PWB (YC5,4)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Reinstall the PF firmware.
4. Replace the PF3 main PWB.
PF2 main PWB Replace the PF2 main PWB. (see page 4-
213)
1900 Paper feeder 1 EEPROM PF1 main PWB 1. Unplug the power cord from the wall out-
error (first cassette) EEPROM let, and wait five seconds. Then plug the
When writing the data, read power cord and then turn on the power
and write data does not match switch.
4 times in succession. 2. Confirm that the wiring connector to the
main unit is firmly connected, and if nec-
essary, connect the connector all the
way in.
3. Replace the PF1 main PWB.
1910 Paper feeder 2 EEPROM PF2 main PWB 1. Unplug the power cord from the wall out-
error (second cassette) (EEPROM) let, and wait five seconds. Then plug the
When writing the data, read power cord and then turn on the power
and write data does not match switch.
4 times in succession. 2. Confirm that the wiring connector with
the PF1 is firmly connected, and if nec-
essary, connect the connector all the
way in.
3. Replace the PF2 main PWB.
7-27
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
1920 Paper feeder 3 EEPROM PF3 main PWB 1. Unplug the power cord from the wall out-
error (third cassette) (EEPROM) let, and wait five seconds. Then plug the
When writing the data, read power cord and then turn on the power
and write data does not match switch.
4 times in succession. 2. Confirm that the wiring connector with
the PF2 is firmly connected, and if nec-
essary, connect the connector all the
way in.
3. Replace the PF3 main PWB.
2101 Developer motor steady- Developer unit 1. Check that the developer roller can be
state error (C,M,Y) rotated by hand, and if it is locked,
replace the developer unit.
After motor is stabilized, the Developer motor 1. Check if the couplings and gears rotate
stable signal is turned OFF for
smoothly, and if necessary replace
continuous 2 s. them.
2. Reconnect the connector if its connec-
tion is loose.
3. Check continuity within the connector
wire. If none, replace the wire.
Developer motor and Engine relay PWB
(YC12)
Engine relay PWB (YC1) and Main/
Engine PWB (YC4)
4. Replace the developer motor
(see page 4-158)
Engine relay PWB Replace the engine relay PWB.(see page 4-
80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-28
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
2111 Developer motor startup Developer unit 1. Check that the developer roller can be
error (C,M,Y) rotated by hand, and if it is locked,
replace the developer unit.
After the motor starting, the
Developer motor 1. Check if the couplings and gears rotate
stable signal is not turned ON smoothly, and if necessary replace
within 3 s. them.
2. Reconnect the connector if its connec-
tion is loose.
3. Check continuity within the connector
wire. If none, replace the wire.
Developer motor and Engine relay PWB
(YC12)
Engine relay PWB (YC1) and Main/
Engine PWB (YC4)
4. Replace the developer motor
(see page 4-158)
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
2201 Drum motor CY steady- Drum unit C or Check that the drum can be rotated by hand,
state error Drum unit Y and if it is locked, replace the drum unit C or
After motor is stabilized, the drum unit Y.
stable signal is turned OFF for
Defective connec- 1. Reconnect the connector if its connec-
continuous 2 s. tor cable or poor tion is loose.
contact in the con- 2. Check continuity within the connector
nector wire. If none, replace the wire.
Drum motor CY and Engine relay PWB
(YC13)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the couplings and gears rotate
system for the smoothly, and if not, clean or grease the
drum motor CY gears.
2. Check broken couplings and gears, and
replace if any.
Drum motor CY Replace the drum motor CY.
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
7-29
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
2202 Drum motor KM steady- Drum unit K or Check that the drum can be rotated by hand,
state error Drum unit M and if it is locked, replace the drum unit K or
drum unit M.
After motor is stabilized, the
Defective connec- 1. Reconnect the connector if its connec-
stable signal is turned OFF for tor cable or poor tion is loose.
continuous 2 s. contact in the con- 2. Check continuity within the connector
nector wire. If none, replace the wire.
Drum motor KM and Engine relay PWB
(YC13)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the couplings and gears rotate
system for the smoothly, and if not, clean or grease the
drum motor KM gears.
2. Check broken couplings and gears, and
replace if any.
Drum motor KM Replace the drum motor KM.
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
2211 Drum motor CY startup Drum unit C or Check that the drum can be rotated by hand,
error Drum unit Y and if it is locked, replace the drum unit C or
After the motor starting, the drum unit Y.
stable signal is not turned ON
Defective connec- 1. Reconnect the connector if its connec-
within 3 s. tor cable or poor tion is loose.
contact in the con- 2. Check continuity within the connector
nector wire. If none, replace the wire.
Drum motor CY and Engine relay PWB
(YC13)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the couplings and gears rotate
system for the smoothly, and if not, clean or grease the
drum motor CY gears.
2. Check broken couplings and gears, and
replace if any.
Drum motor CY Replace the drum motor CY.
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
7-30
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
2212 Drum motor KM startup Drum unit K or Check that the drum can be rotated by hand,
error Drum unit M and if it is locked, replace the drum unit K or
drum unit M.
After the motor starting, the
Defective connec- 1. Reconnect the connector if its connec-
stable signal is not turned ON tor cable or poor tion is loose.
within 3 s. contact in the con- 2. Check continuity within the connector
nector wire. If none, replace the wire.
Drum motor KM and Engine relay PWB
(YC13)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the couplings and gears rotate
system for the smoothly, and if not, clean or grease the
drum motor KM gears.
2. Check broken couplings and gears, and
replace if any.
Drum motor KM Replace the drum motor KM.
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
2500 Paper feed motor error Defective connec- 1. Reconnect the connector if its connec-
After the motor starting, the tor cable or poor tion is loose.
stable signal is not turned ON contact in the con- 2. Check continuity within the connector
within 3 s. nector wire. If none, replace the wire.
After motor is stabilized, the Paper conveying and developer motor and
stable signal is turned OFF for Engine relay PWB (YC15)
continuous 2 s. Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the rollers and gears rotate
system for the smoothly. If not, clean or grease the
Paper conveying bushes and gears.
and developer 2. Replace the gears, if damaged.
motor
Paper conveying Replace the Paper conveying and developer
and developer motor.
motor
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
7-31
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
2600 PF drive motor 1 error (PF1) Defective connec- 1. Reconnect the connector if its connec-
During the motor drive, the tor cable or poor tion is loose.
stable signal is not turned on contact in the con- 2. Check continuity within the connector
for continuous 5 s. nector wire. If none, replace the wire.
PF drive motor 1 and PF1 main PWB (YC6)
Drive transmission 1. Check if the rollers and gears rotate
system for the PF smoothly. If not, clean or grease the
drive motor bushes and gears.
2. Replace the gears, if damaged.
PF drive motor 1 Replace the PF drive motor 1.
PF main PWB Replace the PF main PWB. (see page 4-
213).
2610 PF drive motor 2 error (PF2) Defective connec- 1. Reconnect the connector if its connec-
During the motor drive, the tor cable or poor tion is loose.
stable signal is not turned on contact in the con- 2. Check continuity within the connector
for continuous 5 s. nector wire. If none, replace the wire.
PF drive motor 2 and PF2 main PWB (YC6)
Drive transmission 1. Check if the rollers and gears rotate
system for the PF smoothly. If not, clean or grease the
drive motor bushes and gears.
2. Replace the gears, if damaged.
PF drive motor 2 Replace the PF drive motor 2.
PF main PWB Replace the PF main PWB. (see page 4-
213).
2620 PF drive motor 3 error (PF3) Defective connec- 1. Reinsert the connector.
During the motor drive, the tor cable or poor 2. Check continuity within the connector
stable signal is not turned on contact in the con- wire. If none, replace the wire.
for continuous 5 s. nector PF drive motor 3 and PF3 main PWB (YC6)
Drive transmission 1. Check if the rollers and gears rotate
system for the PF smoothly. If not, clean or grease the
drive motor bushes and gears.
2. Replace the gears, if damaged.
PF drive motor 3 Replace the PF drive motor 3.
PF main PWB Replace the PF main PWB. (see page 4-
213).
7-32
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
2760 Primary transfer belt motor Primary transfer 1. Check that the belt can be rotated by
startup error unit hand, and if it is locked, get rid of the
After the motor starting, the factor.
stable signal is not turned ON 2. Replace the primary transfer unit.
within 3 s. Defective connec- 1. Reconnect the connector if its connec-
tor cable or poor tion is loose.
contact in the con- 2. Check continuity within the connector
nector wire. If none, replace the wire.
Primary transfer motor and Engine relay
PWB (YC14)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the rollers and gears rotate
system for the Pri- smoothly. If not, clean or grease the
mary transfer bushes and gears.
motor 2. Replace the gears, if damaged.
Primary transfer Replace the Primary transfer motor.
motor
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
2820 Primary transfer belt motor Primary transfer 1. Check that the belt can be rotated by
steady-state error unit hand, and if it is locked, check if foreign
After motor is stabilized, the objects such as jammed paper, and if
stable signal is turned OFF for jammed, get rid of it.
continuous 2 s. 2. Replace the primary transfer unit.
Defective connec- 1. Reconnect the connector if its connec-
tor cable or poor tion is loose.
contact in the con- 2. Check continuity within the connector
nector wire. If none, replace the wire.
Primary transfer motor and Engine relay
PWB (YC14)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
Drive transmission 1. Check if the rollers and gears rotate
system for the Pri- smoothly. If not, clean or grease the
mary transfer bushes and gears.
motor 2. Replace the gears, if damaged.
Primary transfer Replace the Primary transfer motor.
motor
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB Replace the Main/Engine PWB. (see page
4-62)
7-33
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
4001 Polygon motor (BlacK, Polygon motor 1. Confirm that the wiring connector is
Magenta) startup error (Black, Magenta) firmly connected, and if necessary, con-
After the polygon motor start- nect the connector all the way in.
ing, the motor stable signal is LSU and Main/engine PBW (YC2016)
not turned ON after 6 s. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4002 Polygon motor (Cyan, Yel- Polygon motor 1. Confirm that the wiring connector is
low) startup error (Cyan, Yellow) firmly connected, and if necessary, con-
After the polygon motor start- nect the connector all the way in.
ing, the motor stable signal is LSU and Main/engine PBW (YC2017)
not turned ON after 6 s. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4011 Polygon motor (BlacK, Polygon motor 1. Confirm that the wiring connector is
Magenta) steady error (Black, Magenta) firmly connected, and if necessary, con-
After the polygon motor stabi- nect the connector all the way in.
lization, the motor stable sig- LSU and Main/engine PBW (YC2016)
nal is turned OFF for 2. If the wiring is disconnected, short-cir-
consecutive 6 s. cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-34
2NR/2NS/2NT-1
Indica-
Contents Related parts Check procedures/corrective measures
tion
4012 Polygon motor (Cyan, Yel- Polygon motor 1. Confirm that the wiring connector is
low) steady error (Cyan, Yellow) firmly connected, and if necessary, con-
After the polygon motor stabi- nect the connector all the way in.
lization, the motor stable sig- LSU and Main/engine PBW (YC2017)
nal is turned OFF for 2. If the wiring is disconnected, short-cir-
consecutive 6 s. cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4101 Laser BD (Black) error LSU (Black, 1. Confirm that the wiring connector is
The laser can not be received Magenta) firmly connected, and if necessary, con-
for 1 s, after the Yellow laser nect the connector all the way in.
emission starts. LSU and Main/engine PBW (YC2016)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4102 Laser BD (Cyan) error LSU (Cyan, Yel- 1. Confirm that the wiring connector is
low) firmly connected, and if necessary, con-
The laser can not be received nect the connector all the way in.
for 1 s, after the Cyan laser LSU and Main/engine PBW (YC2017)
emission starts. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-35
2NR/2NS/2NT-1
Indica-
Contents Related parts Check procedures/corrective measures
tion
4103 Laser BD (Magenta) error LSU (Black, 1. Confirm that the wiring connector is
The laser can not be received Magenta) firmly connected, and if necessary, con-
for 1 s, after the Magenta nect the connector all the way in.
laser emission starts. LSU and Main/engine PBW (YC2016)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4104 Laser BD (Yellow) error LSU (Cyan, Yel- 1. Confirm that the wiring connector is
The laser can not be received low) firmly connected, and if necessary, con-
for 1 s, after the Yellow laser nect the connector all the way in.
emission starts. LSU and Main/engine PBW (YC2017)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4201 Laser BD (Black) steady- LSU (Black, 1. Confirm that the wiring connector is
state error Magenta) firmly connected, and if necessary, con-
During the polygon motor nect the connector all the way in.
steady rotation, the BD signal LSU and Main/engine PBW (YC2016)
of Black is not detected. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-36
2NR/2NS/2NT-1
Indica-
Contents Related parts Check procedures/corrective measures
tion
4202 Laser BD (Cyan) steady- LSU (Cyan, Yel- 1. Confirm that the wiring connector is
state error low) firmly connected, and if necessary, con-
During the polygon motor nect the connector all the way in.
steady rotation, the BD signal LSU and Main/engine PBW (YC2017)
of Cyan is not detected. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4203 Laser BD (Magenta) steady- LSU (Black, 1. Confirm that the wiring connector is
state error Magenta) firmly connected, and if necessary, con-
During the polygon motor nect the connector all the way in.
steady rotation, the BD signal LSU and Main/engine PBW (YC2016)
of Magenta is not detected. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
4204 Laser BD (Yellow) steady- LSU (Cyan, Yel- 1. Confirm that the wiring connector is
state error low) firmly connected, and if necessary, con-
During the polygon motor nect the connector all the way in.
steady rotation, the BD signal LSU and Main/engine PBW (YC2017)
of Yellow is not detected. 2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the LSU. (see page 4-104)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-37
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
4600 LSU cleaning motor error LSU cleaning spiral 1. Execute [LSU cleaning] using [Adjust-
ment/Maintenance] of the system menu.
During driving the LSU clean- 2. Check that the drive gear and cleaning
ing motor, an over-current is spiral can rotate and they are not
detected for 5 s successively. unusually loaded, and if necessary,
clean and grease.
LSU cleaning 1. Confirm that the LSU cleaning motor has
motor been firmly attached.
2. Replace the LSU cleaning motor.
Engine relay PWB 1. Reconnect the connector if its connec-
tion is loose.
2. If a wire is pinched by other component,
or has defect conduction, replace it.
LSU cleaning motor and Engine relay PWB
(YC26)
3. Replace the engine relay PWB. (see
page 4-80)
4700 VIDEO_ASIC device error Main/Engine PWB 1. Unplug the power cord from the wall out-
1. Communication with the let, and wait five seconds. Then plug the
video ASIC has failed 5 times power cord and then turn on the power
successively. switch.
2. After writing to VIDEO 2. Check that the connectors on the Main/
ASIC, the error that the read- Engine PWB are properly connected,
ing value from same address and if not, re-connect them.
does not match occurs 8 3. Replace the Main/Engine PWB. (see
times successively. page 4-62)
7-38
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
5101 Main high-voltage error K Drum unit 1. Confirm that the drum or the drum screw
(40 ppm model) can rotate.
When adjusting Vpp in the 2. If it won’t rotate, replace the drum unit.
main charger adjustment, the
Main charger roller 1. Confirm that the Main charger roller unit
inflowing current of the drum unit has been firmly attached.
unit (K) is excessively low. 2. Replace the Main charger roller unit.
High-voltage PWB 1. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
High-voltage PWB (YC101) and Main/
Engine PBW (YC7)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the High-voltage PWB.
(see page 4-84)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB.
(see page 4-62)
5102 Main high-voltage error C Drum unit 1. Confirm that the drum or the drum screw
(40 ppm model) can rotate.
When adjusting Vpp in the 2. If it won’t rotate, replace the drum unit.
main charger adjustment, the Main charger roller 1. Confirm that the Main charger roller unit
inflowing current of the drum
unit has been firmly attached.
unit (C) is excessively low. 2. Replace the Main charger roller unit.
High-voltage PWB 1. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
High-voltage PWB (YC101) and Main/
Engine PBW (YC7)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the High-voltage PWB.
(see page 4-84)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB.
(see page 4-62)
7-39
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
5103 Main high-voltage error M Drum unit 1. Confirm that the drum or the drum screw
(40 ppm model) can rotate.
When adjusting Vpp in the 2. If it won’t rotate, replace the drum unit.
main charger adjustment, the
Main charger roller 1. Confirm that the Main charger roller unit
inflowing current of the drum unit has been firmly attached.
unit (M) is excessively low. 2. Replace the Main charger roller unit.
High-voltage PWB 1. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
High-voltage PWB (YC101) and Main/
Engine PBW (YC7)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the High-voltage PWB.
(see page 4-84)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB.
(see page 4-62)
5104 Main high-voltage error Y Drum unit 1. Confirm that the drum or the drum screw
(40 ppm model) can rotate.
When adjusting Vpp in the 2. If it won’t rotate, replace the drum unit.
main charger adjustment, the
Main charger roller 1. Confirm that the Main charger roller unit
inflowing current of the drum unit has been firmly attached.
unit (Y) is excessively low. 2. Replace the Main charger roller unit.
High-voltage PWB 1. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
High-voltage PWB (YC101) and Main/
Engine PBW (YC7)
2. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
3. Replace the High-voltage PWB.
(see page 4-84)
Main/Engine PWB 1. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
2. Replace the Main/Engine PWB.
(see page 4-62)
7-40
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6000 Broken fuser main heater Fuser unit 1. Check there is no paper jam..
wire 2. Confirm that the wiring connector is
During the warming up, the firmly connected, and if necessary, con-
temperature detected by the nect the connector all the way in.
center thermistor does not Fuser unit and Eject PWB (YC2)
reach 100 °C/212.0 °F for 20 Eject PWB (YC1) and Main/Engine PWB
s. (YC11)
3. If the wiring is disconnected, short-cir-
During the warming up, the cuited or has ground fault, replace the
temperature detected by the wire.
center thermistor does not 4. If the fuser heater is not turned on (bro-
reach the stable display tem- ken thermostat wire), replace the fuser
perature for 30 s successively, unit. (see page 4-17)
after it reach to 100 °C/212.0 Power source 1. Confirm that the wiring connector is
°F. PWB firmly connected, and if necessary, con-
nect the connector all the way in.
Power source PWB (YC105) and Main/
Engine PWB (YC20)
2. Replace the power source PWB. (see
page 4-97)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-41
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6020 Abnormally high fuser cen- Fuser unit 1. Check there is no paper jam..
ter thermistor temperature 2. Check if the fuser roller has foreign
objects such as the toner contamination.
The center thermistor 3. Confirm that the wiring connector is
detected the temperature firmly connected, and if necessary, con-
exceeds 240 °C/464.0 °F for 1 nect the connector all the way in.
s successively. Fuser unit and Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
4. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
5. Replace the fuser unit.
(see page 4-17)
Power source 1. Confirm that the wiring connector is
PWB firmly connected, and if necessary, con-
nect the connector all the way in.
Power source PWB (YC105) and Main/
Engine PWB (YC20)
If the fuser heater is turned on at all times,
replace the power source PWB. (see page
4-97)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Check if the Main/Engine PWB is prop-
erly secured with screws.
3. Replace the Main/Engine PWB. (see
page 4-62)
6030 Broken fuser center therm- Fuser unit 1. Check there is no paper jam..
istor wire 2. Confirm that the wiring connector is
firmly connected, and if necessary, con-
During the edge thermistor nect the connector all the way in.
detects more than 30 °C/86.0 Fuser unit and Eject PWB (YC2)
°F the center thermistor Eject PWB (YC1) and Main/Engine PWB
detects low temperature for (YC11)
1.6 s. 3. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
4. Replace the fuser unit. (see page 4-17)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-42
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6040 Fuser heater error Fuser unit 1. Check there is no paper jam..
(35/40 ppm models) 2. Confirm that the wiring connector is
Input value from the fuser firmly connected, and if necessary, con-
center thermistor is abnormal nect the connector all the way in.
for 1 s successively. Fuser unit and Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
3. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
4. Replace the fuser unit. (see page 4-17)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
6000 Broken fuser heater wire Connector pin If the interface connector pins of the fuser
6020 Abnormally high fuser center unit and the main unit are deformed owing to
6030 thermistor temperature foreign ogbjects, replace the connectors or
6220 Broken fuser center thermistor the units including the connectors.
6230 wire Triac Unplug the power cord, and then check if
Com- Abnormally high fuser edge
TRA31: for main the continuity between T1 and T2 of triac
mon thermistor temperature heater control TRA31 / TRA41 (TRA41: 35/40 ppm model
Broken fuser edge thermistor TRA41: for sub only) on the power source PWB has a resis-
wire
heater control (35/ tance of MΩ level and no short-circuit. (see
40 ppm models Figure 7-4)
only) If there is a short-circuit, replace the power
source PWB. (see page 4-97)
T1
T2
TRA31 TRA41
Figure 7-4
7-43
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6050 Abnormally low fuser center Reduction of the 1. Check that no voltage drop of more than
thermistor temperature power supply volt- 10% of the rated is caused during print-
age ing.
During the warming up and 2. If the power is overloaded, change the
the printing, the center therm- AC outlet that supplies power.
istor has detected less than Fuser unit 1. Check there is no paper jam..
100 °C/212.0 °F for 1 s suc- 2. Confirm that the wiring connector is
cessively. firmly connected, and if necessary, con-
nect the connector all the way in.
Fuser unit and Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
3. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
4. If the fuser heater is not turned on (bro-
ken thermostat wire), replace the fuser
unit.
(see page 4-17)
Power source 1. Confirm that the wiring connector is
PWB firmly connected, and if necessary, con-
nect the connector all the way in.
Power source PWB (YC105) and Main/
Engine PWB (YC20)
2. Replace the power source PWB. (see
page 4-97)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-44
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6200 Fuser heater error (sub Fuser unit 1. Check there is no paper jam..
heater: 35/40 ppm models) 2. Confirm that the wiring connector is
During the warming up, even firmly connected, and if necessary, con-
if the main heater (sub heater nect the connector all the way in.
for 35ppm models) is turned Fuser unit and Eject PWB (YC2)
on for 30 s successively, the Eject PWB (YC1) and Main/Engine PWB
temperature detected by the (YC11)
edge thermistor does not 3. If the wiring is disconnected, short-cir-
reach 100 °C/212.0 °F. cuited or has ground fault, replace the
During the warming up, the wire.
temperature detected by the 4. If the fuser sub-heater is not turned on
edge thermistor does not (broken thermostat wire), replace the
reach the stable display tem- fuser unit.
perature, even if the main (see page 4-17)
heater (sub heater for 35/ Power source 1. Confirm that the wiring connector is
40ppm models) is turned on
PWB firmly connected, and if necessary, con-
for 30 s successively, after the nect the connector all the way in.
temperature detected by the Power source PWB (YC105) and Main/
edge thermistor has reached
Engine PWB (YC20)
to 100 °C/212.0 °F. 2. Replace the power source PWB. (see
page 4-97)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-45
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6220 Abnormally high fuser Fuser unit 1. Check there is no paper jam..
heater temperature 2. Check if the fuser roller has foreign
The temperature detected by objects such as the toner contamination.
the edge thermistor exceeds 3. Confirm that the wiring connector is
240 °C/464.0 °F for 1 s suc- firmly connected, and if necessary, con-
cessively. nect the connector all the way in.
Fuser unit and Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
4. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
5. Replace the fuser unit.
(see page 4-17)
Power source 1. Confirm that the wiring connector is
PWB firmly connected, and if necessary, con-
nect the connector all the way in.
Power source PWB (YC105) and Main/
Engine PWB (YC20)
2. If the fuser heater is turned on at all
times, replace the power source PWB.
(see page 4-97)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Check if the Main/Engine PWB is prop-
erly secured with screws.
3. Replace the Main/Engine PWB. (see
page 4-62)
6230 Broken fuser edge thermis- Fuser unit 1. Check there is no paper jam..
tor wire 2. Confirm that the wiring connector is
firmly connected, and if necessary, con-
Fuser edge thermistor detects nect the connector all the way in.
low temperature for 1.6 s. Fuser unit and Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
3. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
4. Replace the fuser unit. (see page 4-17)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-46
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6250 Abnormally low fuser edge Reduction of the 1. Check that no voltage drop of more than
thermistor temperature power supply volt- 10% of the rated is caused during print-
age ing.
During the warming up and 2. If the power is overloaded, change the
the printing, the edge thermis- AC outlet that supplies power.
tor has detected less than Fuser unit 1. Check there is no paper jam..
100 °C/212.0 °F for 1 s suc-
2. Confirm that the wiring connector is
cessively. firmly connected, and if necessary, con-
nect the connector all the way in.
Fuser unit and Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
3. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
4. If the fuser heater is not turned on (bro-
ken thermostat wire), replace the fuser
unit.
(see page 4-17)
Power source 1. Confirm that the wiring connector is
PWB firmly connected, and if necessary, con-
nect the connector all the way in.
Power source PWB (YC105) and Main/
Engine PWB (YC20)
2. Replace the power source PWB. (see
page 4-97)
Eject PWB Replace the eject PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
6400 Zero-cross signal error Power source 1. Confirm that the wiring connector is
During the fuser heater on, PWB firmly connected, and if necessary, con-
and no detection the discon- nect the connector all the way in.
nection 24V, the zero-cross Power source PWB (YC105) and Main/
signal is not input for 1 s suc- Engine PWB (YC20)
cessively. 2. Replace the power source PWB. (see
page 4-97)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-47
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6610 The fuser pressure release Fuser unit 1. Check there is no paper jam..
error 2. Check if the fuser pressure can be
reduced by inverse rotation of the fuser
The fuser release sensor gear by hand.
does not turn on or off, after 3. Check if the Press-release sensor light
30 s from starting pressuriza- is blocked out by the actuator during
tion or depressurization oper- depressurization operation.
ation. 4. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
Fuser unit (Press-release sensor) and
Eject PWB (YC2)
Eject PWB (YC1) and Main/Engine PWB
(YC11)
5. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
6. Replace the fuser unit. (see page 4-17)
Fuser motor 1. Check if the fuser motor is rotating.
2. When turning the power on, check if the
fuser motor rotates reversely.
3. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
Fuser motor and Engine relay PWB
(YC20)
4. If the wiring is disconnected, short-cir-
cuited or has ground fault, replace the
wire.
5. Replace the fuser motor.
Eject PWB Replace the eject PWB.
Engine relay PWB Replace the engine relay PWB. (see page 4-
80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-48
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
6910 Engine firmware unex- Main/Engine PWB 1. Unplug the power cord from the wall out-
pected error let, and wait five seconds. Then plug the
The drum motor drive contin- power cord and then turn on the power
ued more than 60 minutes switch.
except during printing. (engine 2. Check if the Main/Engine PWB is prop-
lock) erly secured with screws. (Grounding
The charge bias is turned off, check)
during the developer bias is 3. Check that the connectors on the Main/
on. Engine PWB are properly connected,
If the writing operation to the and if not, re-connect them.
EEPROM is locked for 30 sec. 4. Check the engine firmware and upgrade
Fuser temperature is abnor- to the latest version if necessary.
mal, for more than a predeter- 5. Replace the Main/Engine PWB. (see
mined time. page 4-62)
7001 Toner motor K error Toner container 1. Check that the spiral of the toner con-
Black tainer can be rotated by hand
During driving the toner motor, 2. Replace the toner container.
an over-current detection sig- Drive transmission 1. Check if the couplings and gears rotate
nal is detected for 40 ms suc- system for the smoothly, and if not, clean or grease the
cessively.
toner motor gears.
2. Check broken couplings and gears, and
When detected during warm- replace if any.
ing up
The message of "Shake the Defective connec- 1. Reconnect the connector if its connec-
toner container (K)" is dis- tor cable or poor tion is loose.
played. (exited by the opening contact in the con- 2. If a wire is pinched by other component,
and closing of the inner tray) nector or has defect conduction, replace it.
Toner motor and Engine relay PWB (YC18)
Repeat the operation above, Engine relay PWB (YC1) and Main/Engine
for three times. Four times or PWB (YC4)
more, if an over-current detec- Toner motor 1. Check how the toner motor is attached.
tion signal is detected for 5 s 2. Replace the toner motor.
successively, a service call
Engine relay PWB Replace the engine relay PWB.
error message appears.
(see page 4-80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-49
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7002 Toner motor C error Toner container 1. Check that the spiral of the toner con-
Cyan tainer can be rotated by hand
During driving the toner motor, 2. Replace the toner container.
an over-current detection sig-
Drive transmission 1. Check if the couplings and gears rotate
nal is detected for 40 ms suc- system for the smoothly, and if not, clean or grease the
cessively. toner motor gears.
2. Check broken couplings and gears, and
When detected during warm- replace if any.
ing up
The message of "Shake the Defective connec- 1. Reconnect the connector if its connec-
toner container (C)" is dis- tor cable or poor tion is loose.
played. (exited by the opening contact in the con- 2. If a wire is pinched by other component,
and closing of the inner tray) nector or has defect conduction, replace it.
Toner motor and Engine relay PWB (YC18)
Repeat the operation above, Engine relay PWB (YC1) and Main/Engine
for three times. Four times or PWB (YC4)
more, if an over-current detec- Toner motor 1. Check how the toner motor is attached.
tion signal is detected for 5 s 2. Replace the toner motor.
successively, a service call
Engine relay PWB Replace the engine relay PWB.
error message appears.
(see page 4-80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-50
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7003 Toner motor M error Toner container 1. Check that the spiral of the toner con-
During driving the toner motor, Magenta tainer can be rotated by hand
an over-current detection sig- 2. Replace the toner container.
nal is detected for 40 ms suc-
Drive transmission 1. Check if the couplings and gears rotate
cessively. system for the smoothly, and if not, clean or grease the
toner motor gears.
When detected during warm-
2. Check broken couplings and gears, and
ing up replace if any.
The message of "Shake the
toner container (M)" is dis- Defective connec- 1. Reconnect the connector if its connec-
played. (exited by the opening tor cable or poor tion is loose.
and closing of the inner tray) contact in the con- 2. If a wire is pinched by other component,
nector or has defect conduction, replace it.
Repeat the operation above, Toner motor and Engine relay PWB (YC18)
for three times. Four times or Engine relay PWB (YC1) and Main/Engine
more, if an over-current detec- PWB (YC4)
tion signal is detected for 5 s Toner motor 1. Check how the toner motor is attached.
successively, a service call 2. Replace the toner motor.
error message appears.
Engine relay PWB Replace the engine relay PWB.
(see page 4-80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-51
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7004 Toner motor Y error Toner container 1. Check that the spiral of the toner con-
During driving the toner motor, Yellow tainer can be rotated by hand
an over-current detection sig- 2. Replace the toner container.
nal is detected for 40 ms suc-
Drive transmission 1. Check if the couplings and gears rotate
cessively. system for the smoothly, and if not, clean or grease the
toner motor gears.
When detected during warm-
2. Check broken couplings and gears, and
ing up replace if any.
The message of "Shake the
toner container (Y)" is dis- Defective connec- 1. Reconnect the connector if its connec-
played. (exited by the opening tor cable or poor tion is loose.
and closing of the inner tray) contact in the con- 2. If a wire is pinched by other component,
nector or has defect conduction, replace it.
Repeat the operation above, Toner motor and Engine relay PWB (YC18)
for three times. Four times or Engine relay PWB (YC1) and Main/Engine
more, if an over-current detec- PWB (YC4)
tion signal is detected for 5 s Toner motor 1. Check how the toner motor is attached.
successively, a service call 2. Replace the toner motor.
error message appears.
Engine relay PWB Replace the engine relay PWB.
(see page 4-80)
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-52
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7101 Toner sensor K error Toner container 1. Check that the toner container has been
Black properly installed, and if necessary, re-
For a certain period of time, install.
the sensor output value is less 2. Check that the toner supply inlet of the
than 0.1V, or more than 3.2V. toner container can be opened by the
lever operation.
3. Replace the toner container.
Primary transfer 1. Check whether the toner supply inlet at
unit the upper side of the unit opens by
attaching the toner container.
2. Check whether the toner supply inlet at
the lower side of the unit is open by the
lever operation.
3. Check if toner is clogged in the toner
supplying pass in the cleaning section.
4. Replace the primary transfer unit.
Developer unit 1. Confirm that the connector of the devel-
(toner sensor) oper unit is firmly connected, and if nec-
essary, push the unit all the way in.
Developer unit (toner sensor) and Drum
relay PWB (YC6)
Drum relay PWB (YC1) and Main/Engine
PWB (YC15)
2. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
3. Check if the gears and spirals in the
developer unit rotate smoothly.
4. Replace the developer unit. (see page 4-
14)
Toner motor 1. Check that the toner motor is properly
attached.
2. Check the couplings and gears can
rotate or they are not unusually loaded,
and if necessary, replace.
3. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
Toner motor and Engine relay PWB (YC18)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
7-53
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7101 Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7102 Toner sensor C error Toner container 1. Check that the toner container has been
Cyan properly installed, and if necessary, re-
For a certain period of time, install.
the sensor output value is less 2. Check that the toner supply inlet of the
than 0.1V, or more than 3.2V. toner container can be opened by the
lever operation.
3. Replace the toner container.
Primary transfer 1. Check whether the toner supply inlet at
unit the upper side of the unit opens by
attaching the toner container.
2. Check whether the toner supply inlet at
the lower side of the unit is open by the
lever operation.
3. Check if toner is clogged in the toner
supplying pass in the cleaning section.
4. Replace the primary transfer unit.
Developer unit 1. Confirm that the connector of the devel-
(toner sensor) oper unit is firmly connected, and if nec-
essary, push the unit all the way in.
Developer unit (toner sensor) and Drum
relay PWB (YC8)
Drum relay PWB (YC1) and Main/Engine
PWB (YC15)
2. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
3. Check if the gears and spirals in the
developer unit rotate smoothly.
4. Replace the developer unit. (see page 4-
14)
7-54
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7102 Toner motor 1. Check that the toner motor is properly
attached.
2. Check the couplings and gears can
rotate or they are not unusually loaded,
and if necessary, replace. Replace, if
damaged.
3. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
Toner motor and Engine relay PWB (YC18)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
7-55
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7103 Developer unit 1. Confirm that the connector of the devel-
(toner sensor) oper unit is firmly connected, and if nec-
essary, push the unit all the way in.
Developer unit (toner sensor) and Drum
relay PWB (YC7)
Drum relay PWB (YC1) and Main/Engine
PWB (YC15)
2. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
3. Check if the gears and spirals in the
developer unit rotate smoothly.
4. Replace the developer unit. (see page 4-
14)
Toner motor 1. Check that the toner motor is properly
attached.
2. Check the couplings and gears can
rotate or they are not unusually loaded,
and if necessary, replace.
3. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
Toner motor and Engine relay PWB (YC18)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
7-56
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7104 Toner sensor Y error Toner container 1. Check that the toner container has been
Yellow properly installed, and if necessary, re-
For a certain period of time, install.
the sensor output value is less 2. Check that the toner supply inlet of the
than 0.1V, or more than 3.2V. toner container can be opened by the
lever operation.
3. Replace the toner container.
Primary transfer 1. Check whether the toner supply inlet at
unit the upper side of the unit opens by
attaching the toner container.
2. Check whether the toner supply inlet at
the lower side of the unit is open by the
lever operation.
3. Check if toner is clogged in the toner
supplying pass in the cleaning section.
4. Replace the primary transfer unit.
Developer unit 1. Confirm that the connector of the devel-
(toner sensor) oper unit is firmly connected, and if nec-
essary, push the unit all the way in.
Developer unit (toner sensor) and Drum
relay PWB (YC9)
Drum relay PWB (YC1) and Main/Engine
PWB (YC4)
2. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
3. Check if the gears and spirals in the
developer unit rotate smoothly.
4. Replace the developer unit. (see page 4-
14)
Toner motor 1. Check that the toner motor is properly
attached.
2. Check the couplings and gears can
rotate or they are not unusually loaded,
and if necessary, replace.
3. Confirm that the wiring connector is
firmly connected, and if necessary, con-
nect the connector all the way in.
Toner motor and Engine relay PWB (YC18)
Engine relay PWB (YC1) and Main/Engine
PWB (YC4)
4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the toner motor.
Drum relay PWB Replace the drum relay PWB.
7-57
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7104 Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7200 Broken inner thermistor Developer unit K 1. Confirm that the connector of developer
(Developer) unit K is firmly connected, and if neces-
sary, push the unit all the way in.
The sensor input sampling is Developer unit K (toner sensor) and Drum
greater than the reference relay PWB (YC6)
value. Drum relay PWB (YC1) and Main/Engine
(After detection, controlled at PWB (YC4)
25°C/77.0 °F) 2. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
3. Replace the developer unit K. (see page
4-14)
7-58
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7221 Broken inner thermistor LSU (Magenta & 1. Confirm that the wiring connector of LSU
(LSU Magenta & Black) Black) (Magenta & Black) is firmly connected,
and if necessary, connect the connector
The sensor input sampling is all the way in.
greater than the reference LSU (Magenta & Black) and Main/
value. Engine PWB (YC2016)
(After detection, controlled at 2. If the wire is disconnected, short-cir-
25°C/77.0 °F) cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
3. Replace the LSU (Magenta & Black).
(see page 4-104)
7-59
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7403 Developer unit M type mis- Developer unit M Check if the developer unit of different mod-
match error (Magenta) els is mounted, and replace it to the correct
one.
Improper adaptation of the (see page 4-14)
main unit and developer unit
is detected.
7404 Developer unit Y type mis- Developer unit Y Check if the developer unit of different mod-
match error (Yellow) els is mounted, and replace it to the correct
one.
Improper adaptation of the (see page 4-14)
main unit and developer unit
is detected.
7411 Drum unit K type mismatch Drum unit K Check if the drum unit of different models is
error (Black) attached, and replace it to the correct one.
(see page 4-12)
Improper adaptation of the
main unit and drum unit is
detected.
7412 Drum unit C type mismatch Drum unit C Check if the drum unit of different models is
error (Cyan) attached, and replace it to the correct one.
(see page 4-12)
Improper adaptation of the
main unit and drum unit is
detected.
7413 Drum unit M type mismatch Drum unit M Check if the drum unit of different models is
error (Magenta) attached, and replace it to the correct one.
(see page 4-12)
Improper adaptation of the
main unit and drum unit is
detected.
7414 Drum unit Y type mismatch Drum unit Y Check if the drum unit of different models is
error (Yellow) attached, and replace it to the correct one.
(see page 4-12)
Improper adaptation of the
main unit and drum unit is
detected.
7-60
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7601 ID sensor L error (Left side) ID sensor L (Left 1. Clean the ID sensor surface.
side) 2. Check how the ID sensor is attached.
When the measured value of 3. Check if the error is detected after per-
the ID sensor matches any of forming the calibration.
the following. 4. Confirm that the wiring connector is
If the light potential P-wave is firmly connected, and if necessary, con-
lower than the dark potential nect the connector all the way in.
P-wave (+0.5V). ID sensor and Main/Engine PWB (YC13)
If light potential S-wave is 5. If the wiring is disconnected, short-cir-
lower than the dark potential cuited or has ground fault, replace the
S-wave. wire.
The dark potential P/S-wave 6. Replace the ID sensor.
is greater than 0.8V, or less
Main/Engine PWB 1. Check the engine firmware and upgrade
than 0.15V. to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7602 ID sensor R error (Right ID sensor R (Right 1. Clean the ID sensor surface.
side) side) 2. Check how the ID sensor is attached.
3. Check if the error is detected after per-
When the measured value of forming the calibration.
the ID sensor matches any of 4. Confirm that the wiring connector is
the following. firmly connected, and if necessary, con-
If the light potential P-wave is nect the connector all the way in.
lower than the dark potential ID sensor and Main/Engine PWB (YC14)
P-wave (+0.5V). 5. If the wiring is disconnected, short-cir-
If light potential S-wave is cuited or has ground fault, replace the
lower than the dark potential wire.
S-wave. 6. Replace the ID sensor.
The dark potential P/S-wave Main/Engine PWB 1. Check the engine firmware and upgrade
is greater than 0.8V, or less to the latest version if necessary.
than 0.15V.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-61
2NR/2NS/2NT-2
Indica-
Contents Related parts Check procedures/corrective measures
tion
7611 ID sensor density error (K) Primary transfer 1. After turning OFF the power switch, dis-
During the calibration, ID sen- unit connect the power plug and connect it
sor cannot read a patch den- ID sensor again, then turning ON the power switch.
sity on the primary transfer Drum unit 2. By adjustment / maintenance of the sys-
belt normally. (Black) Developer unit tem menu, execute the color calibration.
LSU 3. Check the occurrence of this C call in
Main/Engine PWB the Event Log.
4. When the same C call is detected again,
Clean if there are any dirt or stains on
the primary transfer belt or the ID sensor
surface.
5. Check whether the shutter of ID sensor
is opened during closing the paper tray.
6. There is no improvement, replace the
primary transfer unit. (see page 4-5)
7. After performing the test print, if the poor
density occurs, check whether any fail-
ure in the drum unit, developer unit,
LSU.
8. There is no improvement, replace the
main / engine PWB. (see page 4-62)
7612 ID sensor density error (C) Primary transfer 1. After turning OFF the power switch, dis-
During the calibration, ID sen- unit connect the power plug and connect it
sor cannot read a patch den- ID sensor again, then turning ON the power switch.
sity on the primary transfer Drum unit 2. By adjustment / maintenance of the sys-
belt normally. (Cyan) Developer unit tem menu, execute the color calibration.
LSU 3. Check the occurrence of this C call in
Main/Engine PWB the Event Log.
4. When the same C call is detected again,
Clean if there are any dirt or stains on
the primary transfer belt or the ID sensor
surface.
5. Check whether the shutter of ID sensor
is opened during closing the paper tray.
6. There is no improvement, replace the
primary transfer unit. (see page 4-5)
7. After performing the test print, if the poor
density occurs, check whether any fail-
ure in the drum unit, developer unit,
LSU.
8. There is no improvement, replace the
main / engine PWB. (see page 4-62)
7-62
2NR/2NS/2NT-2
Indica-
Contents Related parts Check procedures/corrective measures
tion
7613 ID sensor density error (M) Primary transfer 1. After turning OFF the power switch, dis-
During the calibration, ID sen- unit connect the power plug and connect it
sor cannot read a patch den- ID sensor again, then turning ON the power switch.
sity on the primary transfer Drum unit 2. By adjustment / maintenance of the sys-
belt normally. (Magenta) Developer unit tem menu, execute the color calibration.
LSU 3. Check the occurrence of this C call in
Main/Engine PWB the Event Log.
4. When the same C call is detected again,
Clean if there are any dirt or stains on
the primary transfer belt or the ID sensor
surface.
5. Check whether the shutter of ID sensor
is opened during closing the paper tray.
6. There is no improvement, replace the
primary transfer unit. (see page 4-5)
7. After performing the test print, if the poor
density occurs, check whether any fail-
ure in the drum unit, developer unit,
LSU.
8. There is no improvement, replace the
main / engine PWB. (see page 4-62)
7614 ID sensor density error (Y) Primary transfer 1. After turning OFF the power switch, dis-
During the calibration, ID sen- unit connect the power plug and connect it
sor cannot read a patch den- ID sensor again, then turning ON the power switch.
sity on the primary transfer Drum unit 2. By adjustment / maintenance of the sys-
belt normally. (Yellow) Developer unit tem menu, execute the color calibration.
LSU 3. Check the occurrence of this C call in
Main/Engine PWB the Event Log.
4. When the same C call is detected again,
Clean if there are any dirt or stains on
the primary transfer belt or the ID sensor
surface.
5. Check whether the shutter of ID sensor
is opened during closing the paper tray.
6. There is no improvement, replace the
primary transfer unit. (see page 4-5)
7. After performing the test print, if the poor
density occurs, check whether any fail-
ure in the drum unit, developer unit,
LSU.
8. There is no improvement, replace the
main / engine PWB. (see page 4-62)
7-63
2NR/2NS/2NT-2
Indica-
Contents Related parts Check procedures/corrective measures
tion
7620 ID sensor timing error Primary transfer 1. After turning OFF the power switch, dis-
The ID sensor does not prop- unit connect the power plug and connect it
erly read the patch printing ID sensor again, then turning ON the power switch.
position on the primary trans- Drum unit 2. By adjustment / maintenance of the sys-
fer belt or there is poor den- Developer unit tem menu, execute the color calibration.
sity. LSU 3. Check the occurrence of this C call in
*: Automatic color registration Main/Engine PWB the Event Log.
correction does not succeed 4. When the same C call is detected again,
Clean if there are any dirt or stains on
the primary transfer belt or the ID sensor
surface.
5. Check whether the shutter of ID sensor
is opened during closing the paper tray.
6. There is no improvement, replace the
primary transfer unit. (see page 4-5)
7. After performing the test print, if the poor
density occurs, check whether any fail-
ure in the drum unit, developer unit,
LSU.
8. When checking the printing position of
the color, if there is any color shift
occurs, re-install the LSU and the drum
unit.
9. There is no improvement, replace the
main / engine PWB.
7800 Broken outer thermistor Temperature sen- 1. Confirm that the wiring connector is
sor firmly connected, and if necessary, con-
The sensor input sampling is nect the connector all the way in.
greater than the reference Outer temperature sensor and Main/Engine
value. PWB (YC24)
(After detection, controlled at 2. If the wiring is disconnected, short-cir-
25 °C/77.0 °F) cuited or has ground fault, replace the
wire.
3. Replace the temperature sensor PWB.
Main/Engine PWB 1. Check the engine firmware and upgrade
to the latest version if necessary.
2. Replace the Main/Engine PWB. (see
page 4-62)
7-64
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7901 Drum unit K EEPROM error Drum unit K 1. Unplug the power cord from the wall out-
let, and wait five seconds. Then plug the
No response is issued from power cord and then turn on the power
the device in reading/writing switch.
for 5 ms or more and this 2. Confirm that the connector of the drum
problem is repeated 5 times unit is firmly connected, and if neces-
successively. sary, push the unit all the way in.
Mismatch of reading data from 3. Confirm that the wiring connector is
two locations occurs 8 times firmly connected, and if necessary, con-
successively. nect the connector all the way in.
Mismatch between writing Drum unit and Drum relay PWB (YC2)
data and reading data occurs Drum relay PWB (YC1) and Main/Engine
8 times successively. PWB (YC15)
4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the drum unit.
(see page 4-12)
Drum relay PWB Replace the drum relay PWB.
7-65
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7903 Drum unit M EEPROM error Drum unit M 1. Unplug the power cord from the wall out-
let, and wait five seconds. Then plug the
No response is issued from power cord and then turn on the power
the device in reading/writing switch.
for 5 ms or more and this 2. Confirm that the connector of the drum
problem is repeated 5 times unit is firmly connected, and if neces-
successively. sary, push the unit all the way in.
Mismatch of reading data from 3. Confirm that the wiring connector is
two locations occurs 8 times firmly connected, and if necessary, con-
successively. nect the connector all the way in.
Mismatch between writing Drum unit and Drum relay PWB (YC3)
data and reading data occurs Drum relay PWB (YC1) and Main/Engine
8 times successively. PWB (YC15)
4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the drum unit.
(see page 4-12)
Drum relay PWB Replace the drum relay PWB.
7-66
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7911 Developer unit K EEPROM Developer unit K 1. Unplug the power cord from the wall out-
error let, and wait five seconds. Then plug the
power cord and then turn on the power
No response is issued from switch.
the device in reading/writing 2. Confirm that the connector of the devel-
for 5 ms or more and this oper unit is firmly connected, and if nec-
problem is repeated 5 times essary, push the unit all the way in.
successively. 3. Confirm that the wiring connector is
Mismatch of reading data from firmly connected, and if necessary, con-
two locations occurs 8 times nect the connector all the way in.
successively. Developer unit and Drum relay PWB (YC6)
Mismatch between writing Drum relay PWB (YC1) and Main/Engine
data and reading data occurs PWB (YC15)
8 times successively. 4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the developer unit.
(see page 4-14)
Drum relay PWB Replace the drum relay PWB.
7-67
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
7913 Developer unit M EEPROM Developer unit M 1. Unplug the power cord from the wall out-
error let, and wait five seconds. Then plug the
power cord and then turn on the power
(1)No response is issued from switch.
the device in reading/writing 2. Confirm that the connector of the devel-
for 5 ms or more and this oper unit is firmly connected, and if nec-
problem is repeated 5 times essary, push the unit all the way in.
successively. 3. Confirm that the wiring connector is
(2)Mismatch of reading data firmly connected, and if necessary, con-
from two locations occurs 8 nect the connector all the way in.
times successively. Developer unit and Drum relay PWB (YC7)
(3)Mismatch between writing Drum relay PWB (YC1) and Main/Engine
data and reading data occurs PWB (YC15)
8 times successively. 4. If the wire is disconnected, short-cir-
cuited or has ground fault, or the con-
nector pin is deformed, replace the wire.
5. Replace the developer unit.
(see page 4-14)
Drum relay PWB Replace the drum relay PWB.
7-68
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
F000 Communication error Main/Engine PWB 1. Unplug the power cord from the wall out-
between Main/Engine PWB let, and wait five seconds. Then plug the
and Operation panel PWB power cord and then turn on the power
switch.
2. Check the wirings and connectors
between the Main/Engine PWB and the
operation panel PWB.
Operation panel PWB and Main/Engine
PWB (YC2002).
3. Replace the Main/Engine PWB. (see
page 4-62)
Operation panel Replace the operation panel PWB. (see
PWB page 4-103)
F010 Program read error Main/Engine PWB 1. Unplug the power cord from the wall out-
let, and wait five seconds. Then plug the
power cord and then turn on the power
switch.
2. If not corrected, replace the Main/Engine
PWB and check operation. (see page 4-
62)
F020 Main/Engine PWB RAM Main memory of 1. Unplug the power cord from the wall out-
checksum error the Main/Engine let, and wait five seconds. Then plug the
PWB (RAM) power cord and then turn on the power
switch.
2. If not corrected, replace the Main/Engine
PWB and check operation. (see page 4-
62)
F040 Communication error Main/Engine PWB 1. Unplug the power cord from the wall out-
between Main/Engine PWB let, and wait five seconds. Then plug the
and Print engine power cord and then turn on the power
switch.
2. Repair or replace the wire from the Main/
Engine PWB that may be grounded.
(Check short-circuit between 5V and
3.3V.)
3. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
4. If not corrected, replace the Main/Engine
PWB. (see page 4-62)
7-69
2NR/2NS/2NT
Indica-
Contents Related parts Check procedures/corrective measures
tion
F050 Print engine main program Main/Engine PWB 1. Unplug the power cord from the wall out-
error let, and wait five seconds. Then plug the
power cord and then turn on the power
switch.
2. Confirm that the EEPROM has been
properly installed.
3. Check both main and engine firmware,
and upgrade to the latest version, if nec-
essary.
4. If not corrected, replace the Main/Engine
PWB. (see page 4-62)
7-70
2NR/2NS/2NT
7-71
2NR/2NS/2NT-2
(1-1)No image (1-2)No image (1-3)Image is too (1-4)The back- (1-5)White streaks
appears (entirely appears (entirely light ground is colored are printed verti-
white) black) cally
(1-6)Black or color (1-7)Black, white or color streaks appear (1-8)Uneven density vertically
streaks appear horizontally
longitudinally
7-72
2NR/2NS/2NT-2
7-73
2NR/2NS/2NT-2
Check if the developer roller can Replace the developer unit if it has a problem.
be rotated manually. (see page 4-14)
7-74
2NR/2NS/2NT-2
7-75
2NR/2NS/2NT-2
Check if the contact on the high Correct the contact if it is deformed so that it
voltage PWB to the main charge contacts.
roller is deformed.
2 Drum unit Check if there is the contact fail- 1. Correct the contact if it is deformed so that
ure with the high voltage PWB. it contacts.
2. Detach the drum unit.
Check the ground contact for the Correct the contact if it is deformed so that it
drum ground failure. contacts.
3 Developer unit Check if there is the contact fail- 1. Correct the contact if it is deformed so that
ure with the high voltage PWB. it contacts.
2) Attach the new fuser unit.
4 High voltage PWB Check the connector connection. If the connector is not inserted enough, recon-
Or check continuity of the wire. nect it. Replace the wire if there is no continu-
ity.
High-voltage PWB and Main/Engine PWB
There is the main charge current Replace the high voltage PWB.
failure or developer bias output (see page 4-84)
failure.
4 Laser scanner unit Failure in turning the laser diode Replace the LSU. (see page 4-104)
(LSU) on/off control failure on the LSU
PWB.
5 Main/Engine PWB The video data of the Main/ Replace the Main/Engine PWB. (see page 4-
Engine PWB is faulty. 62)
7-76
2NR/2NS/2NT-2
Developer bias setting failure. Execute the color adjustment using [Adjust-
ment/Maintenance] of the system menu. (see
page 4-29)
3 Developer unit There is the contact failure with Clean the DS roller. Replace the developer unit
the drum due to the dirt or dam- if broken.
age in the sides of the developer
roller.
Check the contact between the Attach the new fuser unit.
developer roller and drum sur-
face. (Pressure failure)
Check if the toner control sensor Replace the developer unit.
is normal.
7-77
2NR/2NS/2NT-2
6 High voltage PWB Check the contact and output of 1. Correct the contact if it is deformed so that
the high voltage connection ter- it contacts.
minal of the developer, main 2. Replace the high voltage PWB.
charge and transfer bias.* (see page 4-84)
*: 30/35 ppm model only
7 Primary transfer Check the primary transfer roller 1. Refit the primary transfer roller.
unit attachment and if the belt con- 2. Detach the primary transfer unit.
tacts the drum.
Check the high voltage contact 1. Correct the contact if it is deformed so that
deformation. it contacts.
8 High voltage PWB Primary transfer current output Replace the high voltage PWB 2.
2 failure on the high voltage PWB
(40 ppm model 2.
only)
9 LSU 1. LSU laser beam power fail- Replace the LSU.
ure. (see page 4-104)
2. Internal mirror contamination
10 Drum unit 1. Check if the eraser lamp is 1. Clean the eraser lamp if it is dirty.
dirty. 2. Replace the drum unit if it is not improved
2. Check the lamp on/off. after cleaning, it is not turned on or the sur-
3. Check if the drum surface is face is worn. (see page 4-12)
worn down.
11 Charger roller Check the contact with the high Remove foreign objects if adhering to the con-
voltage PWB. tact.
12 Main/Engine PWB Defective Main/Engine PWB. Replace the Main/Engine PWB. (see page 4-
62)
7-78
2NR/2NS/2NT-2
3 High voltage PWB There is the contact failure or Correct the contact if it is deformed. Or, replace
output failure of the developer the high voltage PWB. (see page 4-84)
bias or main charge current from
the high voltage PWB.
4 Main/Engine PWB Defective Main/Engine PWB. Replace the Main/Engine PWB. (see page 4-
62)
7-79
2NR/2NS/2NT-2
3 Light path between Check if the light path is inter- If there are foreign objects on the frame
the LSU and the rupted by foreign objects such between the LSU and the drum unit, and on
drum as dust, toner, etc. the seals, remove them.
4 Drum unit Check if the main charge roller is Clean the main charge roller if it is dirty. Or,
dirty. replace. (see page 4-140)
Check if the eraser lamp is dirty. Clean the eraser lamp if it is dirty.
7-80
2NR/2NS/2NT-2
Check if the drum surface is Detach the drum unit. (see page 4-12)
scratched.
Check if the cleaning blade edge
is damaged.
Check if there is wear or paper
dust pinched in.
Check if toner is accumulated at
the cleaning section.
3 Developer unit Foreign objects adhere to the 1. Clean the developer roller surface.
developer roller surface. 2. Replace the developer unit if foreign
objects are mixed in. (see page 4-14)
7-81
2NR/2NS/2NT-2
3. Check if the drum is Detach the drum unit. (see page 4-12)
scratched.
4. Check the ground terminal of 1. Check the drum unit attachment and reat-
the drum or drum drive shaft. tach it if its fixing is insufficient.
2. Detach the drum unit.
(see page 4-12)
3 Charger roller Check if the print appears in the Replace the main charge roller if deformed.
main charge roller circumference
interval.
3 Primary transfer Check if the high voltage PWB 1. Clean the contact if it is dirty.
belt contact with the primary transfer 2. Correct the contact if it is deformed so that
roller is dirty with toner. Check if it contacts.
the contact is deformed and 3. Detach the primary transfer unit.
there is no contact. (see page 4-6)
4 High voltage PWB Contact failure of the high volt- Check if how the high voltage PWB is attached
age PWB or uneven bias volt- and secure it with screws to secure grounding.
age. Or, replace. (see page 4-84)
7-82
2NR/2NS/2NT-2
2 Secondary trans- Check the fitting condition of the If the transfer roller and belt are at incorrect
fer roller primary transfer roller. (Uneven position, correct it and reattach them. Detach
Primary transfer pressure to the drum) the primary transfer unit.
unit (see page 4-6)
3 Drum unit 1. Check if toner spreads 1. Drum refreshing is executed. [Adjustment/
evenly on the drum. Maintenance]
2. Check if it is used at high 2. Use in the environment without condensa-
humidity. tion.
3. Check if the drum surface is 3. Detach the drum unit.
worn down. (see page 4-12)
4 Developer unit 1. Check if the toner layer thick- 1. Execute the developer refresh (DEV-CLN)
ness on the developer roller to evenly distribute the toner in the devel-
is even. oper unit. ([System Menu] > [Adjustment/
2. Check if the DS pulleys the Maintenance])
sides of the developer rollers 2. Clean the developer roller and DS pulley.
are dirty or damaged. Failure Replace the developer unit if broken. (see
of the developer roller to page 4-14)
contact the drum surface
3) Foreign objects inside the
developer unit.
7-83
2NR/2NS/2NT-2
3 Charger roller 1. Check if the main charge 1. Reattach the main charge roller if it is
roller is attached wrongly. improperly attached.
2. Check if the main charge 2. Replace the main charge roller if deformed.
roller is deformed. (see page 4-140)
Check if the direction of the fur 1. Clean the main charge cleaning roller or
brush on the surface of the main replace the main charge roller. (see page
charge cleaning roller is uniform. 4-140)
4 Developer unit 1. Check if the developer bias 1. Clean the contact if it is dirty.
connection terminal of the 2. Clean the developer unit or replace it if the
developer unit is dirty with DS pulley is damaged.
toner. (see page 4-14)
2. The DS pulleys at the sides
of the developer unit are
damaged.
5 LSU Check the image if it is the phe- Replace the LSU. (see page 4-104)
nomenon from uneven laser
beam output.
7-84
2NR/2NS/2NT-2
2 Charger roller Check if the image appears in Replace the main charge roller if it appears in
the main charge roller circumfer- the circumference interval. (see page 4-140)
ence interval.
3 Developer unit Check if the developer bias 1. Clean the edge of the developer roller if
leaks. leaked.
2. If used at high altitude, set the high altitude
at [Adjustment/Maintenance] in [System
Menu].
Check if the image appears in 1. Clean the developer roller if the offset
the developer roller circumfer- image appears in the roller circumference
ence interval. interval.
2. Replace the developer unit.
(see page 4-14)
7-85
2NR/2NS/2NT-2
2 Primary transfer Check if the primary transfer belt If the surface is deformed or dirty, clean the pri-
belt surface is deformed or dirty. mary transfer belt or replace the unit. (see
Primary transfer page 4-6)
unit
7-86
2NR/2NS/2NT-2
2 LSU Check if the LSU slit glass is fully 3. If the LSU slit glass is dirty, execute the
dirty. laser scanner cleaning.
4. Replace the LSU. (see page 4-104)
7-87
2NR/2NS/2NT-2
(1-15) Unevenly repeating horizontal streaks in the printed objects Colored spots in
the printed objects
7-88
2NR/2NS/2NT-2
7-89
2NR/2NS/2NT-2
(2) Poor image (Caused by transferring toner, paper conveying, or fusing: Four-color
printer engine)
(2-1)No image (2-2)Image is too (2-3)The back- (2-4)White streaks (2-5)Black or color
appears (entirely light ground is colored are printed verti- streaks appear
white) cally longitudinally
(2-6)Black, white or color streaks appear (2-7)Uneven transferring toner (2-8)Black or color
horizontally dots appear on
the image
7-90
2NR/2NS/2NT-2
(2-21)Dirty reverse
side of paper
7-91
2NR/2NS/2NT-2
2 High-voltage PWB 1. Check how the connector is 1. If the connector is not inserted enough,
inserted. reconnect it.
High voltage PWB to Main/ 2. Replace the wire if there is no continuity.
Engine PWB 3. Replace the high voltage PWB.
2. Check the wire's continuity. (see page 4-84,4-93)
3 Main/Engine PWB 1. Check how the connector is 1. If the connector is not inserted enough,
inserted. reconnect it.
2. Check the wire's continuity. 2. Replace the wire if there is no continuity.
3. Check if the secondary 3. Replace the Main/Engine PWB if no signal
transfer high voltage on sig- is output. (see page 4-62)
nal is input from Main/Engine
PWB.
7-92
2NR/2NS/2NT-2
3 Secondary trans- Check the secondary transfer If the secondary transfer roller is taken off, refit
fer roller roller position. (Pressure failure) it.
4 High voltage PWB Check if there is dirt or deforma- 1. Clean the contact if it is dirty.
tion in the contact of the high 2. Correct the contact if it is deformed so that
voltage PWB to the secondary it contacts.
transfer roller. (Secondary trans- 3. Replace the high voltage PWB.
fer bias error) (see page 4-84,4-93)
7-93
2NR/2NS/2NT-2
7-94
2NR/2NS/2NT-2
Check dirt or scratch in the inter- Replace the primary transfer unit if it is dirty or
val of the primary transfer belt has scratches.
circumference. (see page 4-6)
2 Secondary trans- Check dirt, deformation or wear 1. Clean the secondary transfer roller if con-
fer roller of the secondary transfer roller. taminated.
2. Replace the secondary transfer roller if it is
deformed or worn out.
(see page 4-28)
3 Separation brush Check if the separation needles Clean the separation needles if they are dirty.
are dirty with paper dust and
toner.
4 Fuser unit 1. The paper separation plate is 1. Clean the paper separation plate if contam-
contaminated with toner. inated.
2. Check if the paper weight 2. Change the setting if the paper weight set-
setting matches the paper to ting does not match the paper to use.
use.
5 Eject guide The ribs are dirty with toner. Clean it if dirty.
7-95
2NR/2NS/2NT-2
7-96
2NR/2NS/2NT-2
2 Secondary trans- Check dirt, deformation or wear 1. Clean the secondary transfer belt if con-
fer roller of the secondary transfer roller. taminated.
2. Replace the secondary transfer roller if it is
not improved after cleaning it. (see page 4-
28)
3 Fuser unit Check if the roller and fuser Replace the fuser unit if the roller and fuser
pressure release mechanism are pressure release mechanism are deformed,
deformed, worn or damaged. worn or damaged. (see page 4-17)
7-97
2NR/2NS/2NT-2
7-98
2NR/2NS/2NT-2
4 Conveying guide The paper conveying guide is Replace the paper conveying guide if
deformed. deformed.
7-99
2NR/2NS/2NT-2
(2-10) The leading edge of the image is consistently misaligned with the original
(2-11) The leading edge of the image is sporadically misaligned with the original
Print sample
7-100
2NR/2NS/2NT-2
Print sample
4 Fuser unit The fuser pressure spring of the Detach the fuser unit. (see page 4-17)
fuser unit is faulty.
Print sample
7-101
2NR/2NS/2NT-2
Print sample
7-102
2NR/2NS/2NT-2
Print sample
Print sample
7-103
2NR/2NS/2NT-2
(2-17) Image center does not align with the original center
Print sample
2 Image position Check the center alignment If adjustment is insufficient, adjust the center
adjustment during writing images. line by the maintenance menu in Product
Library.
7-104
2NR/2NS/2NT-2
Print sample
4 Image adjustment Check if the target density Execute the color adjustment using [Adjust-
adjustment was done. ment/Maintenance] of the system menu. (see
page 4-29)
5 Developer unit Toner is easily. Execute the color adjustment (calibration) after
executing the developer refresh (DEV-CLN).
([System Menu] > [Adjustment/Maintenance])
6 Drum unit Check the drum surface conden- Drum refreshing is executed. ([System Menu]
sation. > [Adjustment/Maintenance])
7 Printer driver set- Check the printer color table 1. Change the printer color table selection to
ting selection. the proper mode in the color reproduction
mode in [Imaging] tab of the printer driver.
2. Download necessary color tables.
Check the printer data is CMYK. If the printer data is CMYK, select the proper
mode in the KPDL color conversion process.
7-105
2NR/2NS/2NT-2
3 Primary transfer Check if the ID sensor can Execute the color adjustment (calibration) and
unit detect the image density cor- replace the primary transfer unit if the color
rectly after executing the color registration patches appear twice at the left
adjustment (calibration) with and right sides of the transfer belt. (see page 4-
degraded belt. 6)
Check the belt skew. Attach the new primary transfer unit. Replace
the frame if deformed.
4 Main/Engine PWB Extreme color registration shift. Replace the Main/Engine PWB.
(The motor speed is not correctly (see page 4-62)
controlled.)
7-106
2NR/2NS/2NT-2
Print sample
7-107
2NR/2NS/2NT-1
7-108
2NR/2NS/2NT
(8) 1. Defective connector Reconnect the connector if its connection is loose. Also
Registration clutch cable or poor con- check the continuity within the connector wire. If none,
does not operate. tact in the connector replace the wire.
Registration clutch and Main/Engine PWB (YC21)
2. Defective clutch. Replace the conveying drive unit.
3. Defective PWB. Replace the Main/Engine PWB. (see page 4-62)
(9) 1. Defective connector Reconnect the connector if its connection is loose. Also
Duplex clutch does cable or poor con- check the continuity within the connector wire. If none,
not operate. tact in the connector replace the wire.
(35/40 ppm printer Duplex clutch and Engine relay PWB (YC15)
model only) Engine relay PWB (YC1) and Main/Engine PWB (YC4)
2. Defective clutch. Replace the conveying drive unit.
3. Defective PWB. Replace the Main/Engine PWB. (see page 4-62)
7-109
2NR/2NS/2NT
7-110
2NR/2NS/2NT
7-111
2NR/2NS/2NT
7-112
2NR/2NS/2NT
Check if it occurrs when the cassette lift Check if the cassette lift motor is
motor operates. attached properly, and if necessary,
reattach it.
7-113
2NR/2NS/2NT
7-114
2NR/2NS/2NT
8 PWBs
8-1Description for PWB
(1) Main/Engine PWB
(1-1) Connector position
7 1 1
8
YC7 YC2002 1 5 YC11
1 8 YC2003
YC1
YC9
1
YC2
1 YC2009
19 YC3
4 1
1 2
YC2018
4 1 YC2007
YC24
5
YC20
1
YS2000 1
9
YC2000
YC5
1
YC6
1 YC2017 YC2016 YC12 YC19
1 2
3 1
YC2005 YC2006
1 30 1 30
1 2
YC4 YC14 YC15 YC13 YC21 1 5 1 5
1 18 1 5 1 11 1 5
Figure 8-1
Figure 8-2
8-1
2NR/2NS/2NT
8-2
2NR/2NS/2NT
8-3
2NR/2NS/2NT
8-4
2NR/2NS/2NT
8-5
2NR/2NS/2NT
8-6
2NR/2NS/2NT
8-7
2NR/2NS/2NT
7 1 2 10 2 6
2 1
8 2 1 9 1 5
YC20 YC13 YC12 YC16
1
3 1
6
4 2
5
YC14 7 1 YC3
2
1
1
8 2
YC18
1
8
YC8 YC26
YC2
5
1
1
1
2
1
17 1
1
4
3
YC5
13
18 2
1
14
YC1
YC7
1
YC4
4
1
3
YC19
YC6
12
6
YC27
1
1
1 2
YC23
2
2
1
YC21 YC24
Figure 8-3
Figure 8-4
8-8
2NR/2NS/2NT
8-9
2NR/2NS/2NT
8-10
2NR/2NS/2NT
8-11
2NR/2NS/2NT
8-12
2NR/2NS/2NT-1
8-13
2NR/2NS/2NT
1 12
YC101
Figure 8-5
40 ppm models
1 12
YC101
Figure 8-6
8-14
2NR/2NS/2NT
Figure 8-7
40 ppm model
Figure 8-8
8-15
2NR/2NS/2NT
8-16
2NR/2NS/2NT
1 12
CN2
Figure 8-9
Figure 8-10
8-17
2NR/2NS/2NT
8-18
2NR/2NS/2NT
YC105
YC104 YC103
YC101 YC102
Figure 8-11
YC105
YC104 YC103
YC101 YC102
Figure 8-12
8-19
2NR/2NS/2NT
Figure 8-13
Figure 8-14
8-20
2NR/2NS/2NT-1
8-21
2NR/2NS/2NT
1 7
YC1
Figure 8-15
1 7
YC1
Figure 8-16
8-22
2NR/2NS/2NT
Figure 8-17
Figure 8-18
8-23
2NR/2NS/2NT
8-24
2NR/2NS/2NT
2
2
2
7
8
7
8
7
8
7
8
2 YC1 11
7
8
7
8
7
8
YC13 YC12 YC11 YC10
7
1
1
YC4 YC3
1
YC2
1
2
1
2
1
2
1
2
1
2
1
2
1
2
Figure 8-19
Figure 8-20
8-25
2NR/2NS/2NT
8-26
2NR/2NS/2NT
8-27
2NR/2NS/2NT
8-28
2NR/2NS/2NT
YC10
1 4 6 1 4 1
3
YC4
7 1
1
2
YC7
1
12
9
YC3
TB1
YC5
2
YC14
1
1
1
YC1
1 3
Figure 8-21
Figure 8-22
8-29
2NR/2NS/2NT
8-30
2NR/2NS/2NT
8-31
2NR/2NS/2NT
8-32
2NR/2NS/2NT
9 Appendixes
9-1 Appendixes
(1) Repetitive defects gauge
9-1
2NR/2NS/2NT-1
Note: Before changing any FRPO parameters, print out a service status page, so you will know the parameter
values before the changes are made. To return FRPO parameters to their factory default values, send the
FRPO INIT (FRPO-INITialize) command.(!R! FRPO INIT; EXIT;)
FRPO parameters
Factory
Item FRPO Setting values
setting
Default pattern resolution B8 0: 300 dpi 0
1: 600 dpi
Copy count C0 Number of copies to print:1-999 1
Page orientation C1 0: Portrait 0
1: Landscape
Default font No. C2 Middle two digits of power-up font 0
C3 Last two digits of power-up font 0
C5 First two digits of power-up font 0
9-2
2NR/2NS/2NT
Factory
Item FRPO Setting values
setting
Default emulation mode P1 0 : Line printer 9(U.S.A)
1 : IBM proprinter or
2 : DIABLO 630 6(Euro and
5 : Epson LQ-850 other)
6 : PCL6 (except PCL XL)
8 : KC-GL
9 : KPDL
11 : PC-PR201
12 : IBM 5577
13 : VP-1000
14 : N5200
15 : FMPR-359F1
Carriage-return action * P2 0: Ignores 0x0d 1
1: Carriage-return
2: Carriage-return+linefeed
Linefeed action * P3 0: Ignores 0x0d 1
1: Linefeed
2: Linefeed+carriage-return
Automatic emulation sensing P4 0: AES disabled 1(U.S.A)
(For KPDL3) 1: AES enabled or
0(Euro and
other)
Automatic emulation switching P7 0: Page eject commands 11(U.S.A)
trigger 1: None or
(For KPDL3) 2: Page eject and PRESCRIBE EXIT 10(Euro and
3: PRESCRIBE EXIT other)
4: Formfeed (^L)
6: Page eject, PRESCRIBE EXIT and formfeed
10: Page eject commands; if AES fails,
resolves to KPDL
Command recognition character P9 ASCII code of 33 to 126 82 (R)
9-3
2NR/2NS/2NT-1
Factory
Item FRPO Setting values
setting
Default paper size R2 0: Size of the default paper cassette (See R4.) 0
1: Monarch (3-7/8 × 7-1/2 inches)
2: Business (4-1/8 × 9-1/2 inches)
3: International DL (11 × 22 cm)
4: International C5 (16.2 × 22.9 cm)
5: Executive (7-1/4 × 10-1/2 inches)
6: US Letter (8-1/2 × 11 inches)
7: US Legal (8-1/2 × 14 inches)
8: A4 (21.0 × 29.7 cm)
9: JIS B5 (18.2 × 25.7 cm)
13: ISO A5
14: A6 (10.5 × 14.8 cm)
15: JIS B6 (12.8 × 18.2 cm)
16: Commercial #9 (3-7/8 × 8-7/8 inches)
17: Commercial #6 (3-5/8 × 6-1/2 inches)
18: ISO B5 (17.6 × 25 cm)
19: Custom (11.7 × 17.7 inches)
31: Hagaki (10 × 14.8 cm)
32: Ofuku-hagaki (14.8 × 20 cm)
33: Officio II
40: 16K
42: 216x340
50: Statement
51: Folio
52: Youkei 2
53: Youkei 4
Default cassette R4 0: MP tray 1
1: Cassette 1
2: Cassette 2
3: Cassette 3
4: Cassette 4
9-4
2NR/2NS/2NT
Factory
Item FRPO Setting values
setting
Wide A4 T6 0: Off 0
1: On
Line spacing U0 Lines per inch (integer value) 6
Code set at power up in daisy- U7 0: Same as the default emulation mode (P1) 53
wheel emulation 1: IBM
6: IBM PC-8
50: US ASCII (U6 = 21 SET)
52: HP Roman-8 (U6 = 77 SET)
9-5
2NR/2NS/2NT-1
Factory
Item FRPO Setting values
setting
Font height for the default scal- V0 Integer value in 100 points: 0 to 9 0
able font
V1 Integer value in points: 0 to 99 12
9-6
2NR/2NS/2NT
Factory
Item FRPO Setting values
setting
Paper type for paper cassettes 1 X1 1: Plain 1
3: Preprinted
5: Bond
6: Recycled
7: Vellum
8: Rough
9: Letterhead
10: Color
11: Prepunched
16: Thick
17: High quality
21: Custom1
22: Custom2
23: Custom3
24: Custom4
25: Custom5
26: Custom6
27: Custom7
28: Custom8
Paper type for paper cassettes 2 X2 1: Plain 1
to 4 X3 3: Preprinted
X4 4: Label
5: Bond
6: Recycled
7: Vellum
8: Rough
9: Letterhead
10: Color
11: Prepunched
12: Envelope
14: Coated
16: Thick
17: High quality
21: Custom1
22: Custom2
23: Custom3
24: Custom4
25: Custom5
26: Custom6
27: Custom7
28: Custom8
9-7
2NR/2NS/2NT
Factory
Item FRPO Setting values
setting
Automatic continue timer Y1 Number from 0 to 99 in increments of 5 sec- 6
onds (30 secons)
Error message for device error Y3 0 to 255 0
Default operation for PDF direct Y5 0: Enlarges or reduces the image to fit in the 0
printing current paper size. Loads paper from the
current paper cassette.
1: Through the image. Loads paper which is
the same size as the image.
2: Enlarges or reduces the image to fit in the
current paper size. Loads Letter, A4 size
paper depending on the image size.
3: Through the image. Loads Letter, A4 size
paper depending on the image size.
8: Through the image. Loads paper from the
current paper cassette.
9: Through the image. Loads Letter, A4 size
paper depending on the image size.
10: Enlarges or reduces the image to fit in the
current paper size. Loads Letter, A4 size
paper depending on the imagesize.
e-MPS error Y6 0:Does not print the error report and display 3
the error message.
1:Prints the error report.
2:Displays the error message.
3:Prints the error report and displays the error
message.
9-8
2NR/2NS/2NT-1
Please utilize it as the measures when the system is not recovered after power off/on or it frequently occurs.
(Note) Please initially check the following when the error (Fxxx) is indicated.
- Check the DIMM (DDR memory) and neighboring parts
: Check the contact on the control PWB by releasing and reinserting the DIMM.
If the error repeats after that, replace the DIMM.
9-9
2NR/2NS/2NT-1
P6130cdn, P6030cdn, P7040cdn
No. Content Check procedure & check point Remark (Common)
(Printer)
9-10
2NR/2NS/2NT-1
P6130cdn, P6030cdn, P7040cdn
No. Content Check procedure & check point Remark (Common)
(Printer)
An error is detected at the 1. Execute U021 (Init memory) and check function.
F1DX Image memory management 2. Replace the main/engine PWB and check function. No remarks
section 3. Retrieve the USBLOG and contact the Service Administrative Division.
An error is detected at the 1. Replace the main/engine PWB and check function.
F26X No remarks
System management section 2. Retrieve the USBLOG and contact the Service Administrative Division.
An error is detected at the 1. Replace the main/engine PWB and check function.
F35X No remarks
Print control section 2. Retrieve the USBLOG and contact the Service Administrative Division.
9-11
2NR/2NS/2NT-1
P6130cdn, P6030cdn, P7040cdn
No. Content Check procedure & check point Remark (Common)
(Printer)
F46F eror is printer process
1. Replace the main/engine PWB and check function. error.
An error is detected at the
F46X 2. Retrieve the USBLOG and contact the Service Administrative Division. If it repeats with a certain No remarks
Print image process section
(or retrieve the print capture data by case) print data, retrieve the
capture data and USBLOG.
F47X
An error is detected at the
1. Replace the main/engine PWB and check function.
F48X Image edit process control No remarks
2. Retrieve the USBLOG and contact the Service Administrative Division.
section
F49X
An error is detected at the 1. Replace the main/engine PWB and check function.
F4DX No remarks
Entity control section 2. Retrieve the USBLOG and contact the Service Administrative Division.
F51X
F52X
The USB log is necessary
F53X An error is detected at the 1. Replace the main/engine PWB and check function.
for analysis. Please No remarks
F55X Job control section 2. Retrieve the USBLOG and contact the Service Administrative Division.
cooperate in retrieving it
F56X
F57X
An error is detected at the 1. Replace the main/engine PWB and check function.
F61X The error disappears if turning the power off and on.
Report compiling section 2. Retrieve the USBLOG and contact the Service Administrative Division.
An error is detected at the 1. Replace the main/engine PWB and check function.
F63X No remarks
Device control section 2. Retrieve the USBLOG and contact the Service Administrative Division.
9-12
No.1 (30 ppm model)
(4) Wiring diagram
USB_HOST
GND
GND
VBUS
DATAP
DATAN
5
4
3
2
1
LAN USB_HOST USB e-KUIO
5
4
3
2
1
AC IN
YC2008
Serial I/F
Serial I/F
Serial I/F
+5V1_PANEL_C
LCD
1 1
128×32
FPRSTN
YC1
LCDPWB
2 2
3 +3.3V1_C
3
YC2002
FPTXD
4 4
FPRXD
5 5
GND
SD Card
6 6
WAKEUP_PNLKEYM
2
1
7 7
CPU
UART
1
LIVE
YC101
2 NEUTRAL
+24V1
1 1 1 1
+24V1 YC5
2 2 2 2
GND +3.3V3
YC103
3 3 3 3 3 3 1 1
Option DIMM
DDR Memory
4 4 GND REGPAP
4 4 2 2 2 2
RS
GND
YC12
5 5 5 5 GND 3 3
GND 1 1
6 6 6 6
7 7 +24V2
7 7
PSPWB
+24V2
8 8 8 8
+24V2
9 9 9 9
5 +3.3V3
5 5 5
PSSLEEPN 4 LEDREFL
4 4 1 1 4
ZCROSSN 3 GND
3 3 2 2 3
YC20
VOSL
IDS1
RELAYON
YC13
3 3 2 2
YC105
2 2 VOPL
HEATREM1 1 1
1 1 4 4
RELAY
YC102
YC104
5 5
1
2
3
1
2
3
5 +3.3V3
1 5
2
3
1
2
3
4 LEDREFR
4
3 GND
3
VOSR
IDS2
2
YC14
LIVE
VOPR
+24V1
+24V2
1 1
NEUTRAL1
9-13
3
2
ILSW
3
2
NCTHCOM
1 1
FTHERM1
YC1
2 2
MEPWB
YC11
NCTHDET
EJPWB
3 3
+3.3V4
4 4
PDIRN
5 5
PDFULL
6 6
ES
FUSJAM
PFS
7 7
1 2 +24V1 GND
1 1 8 8
2 1 LVUFANDRN
2 2
YC19
PSFM
7
6
5
4
3
2
7
6
5
4
3
2
FTS1
Charge erasing brush
GND
GND
YC2 1 1 GND
1 1 TOPOPN
4 4
PDIRN
YC3
2 2 GND
3 3
ITSW
FTHERM2
FTHERM1
1
2
1
2
+3.3V4_LED1
2
1
2
1
1
2
3
1 1 TCONTERRN
1
2
3
2 2
FZEPWB
GND
FH1
2 2 1 1
TCSW
Heat roller
ENVS
FTH2
FTH1
POWERSW
1 1
GND
2 2
PSSW
YC2018
AIRTEMP
4 4 1 1
+3.3V3
3 3 2 2
YC24
HUMOUT
2 2 3 3
HUMCLK
OTEMS
1 1 4 4
2NR/2NS/2NT
2NR/2NS/2NT
1
2
3
4
5
6
7
1
2
3
5
4
3
2
1
5
4
3
2
1
ES
+5V1_PANEL_C
FPRSTN
+3.3V1_C
FPTXD
FPRXD
GND
WAKEUP_PNLKEY
1
2
3
6 6 GND 1 3 FTH2
7 7 NCTHDET 2 2
YC1
8 8 NCTHCOM 3 1
1
2
3
4
5
6
7
8
REGPAPN
NCTHCOM
FTHERM1
NCTHDET
+3.3V4
PDIRN
PDFULL
FUSJAM
GND
LEDREFR
+3.3V3
LEDREFL
GND
+3.3V3
+3.3V3
VOSR
VOPR
VOSL
VOPL
GND
GND
3
2
1
e-KUIO
3
2
1
5
4
3
2
1
1
2
3
4
5
6
7
1
2
3
4
5
6
7
8
5
4
3
2
1
YC2002 YC12 YC13 YC14 YC11
VBUS 1 1
USB_HOST
DATAN 2 2
DATAP 3 3 YC2008
GND 4 4 SD Card Option DIMM MEPWB
GND 5 5
USB
Serial I/F
DDR Memory
USB_HOST
Serial I/F
Serial I/F
1
2
4
3
2
1
1
2
1
2
3
4
5
6
7
8
9
1
2
3
4
5
1 1
2 2
3 3
4 4
5
1
2
3
4
1
2
4
3
2
1
1
2
1
2
3
4
5
6
7
8
9
HUMOUT
+24V1
LVUFANDRN
TCONTERRN
POWERSW
HUMCLK
HEATREM1
HEATREM2
PSSLEEPN
AIRTEMP
TOPOPN
GND
GND
GND
+3.3V3
ZCROSSN
RELAYON
+24V1
+24V1
+24V2
+24V2
+24V2
GND
GND
GND
GND
1
2
3
4
5
6
7
8
9
1
5
4
3
2
2
1
1
5
4
3
2
1
2
3
4
5
6
7
8
9
1
4
3
2
1
2
1
2
YC103 YC105
1
2
4
3
2
1
1
2
1
2
+24V2
3 3
PSFM ITSW TCSW PSSW
YC104 2 2
+24V1
1 1
OTEMS
ILSW
PSPWB
Charge erasing brush
FZEPWB
Heat roller
YC102 NEUTRAL2
5 5 4 4
YC101 4 4 FH2
LIVE 3 3
LIVE
1 1 3 3 2 2
Heat roller
2 2 NEUTRAL RELAY 2 2 FTS1 FTS2
NEUTRAL1
AC IN 1 1 1 1
FH1
9-14
No.2 (30/35 ppm model)
7 7 PDYN
12 12
+3.3V3_VIDEO
YC1
9 9 11 11 +3.3V3_VIDEO
YC2017
VREFY 1 1
11 11 10 10
YC1
VDOY1N (N.C.)
YC2
VDO_LDOUT_1_AP 13 13 9 9 2 2
VDOY1P PDYN
VDO_LDOUT_1_AN 15 15 8 8 3 3
GND GND
17 17 7 7 4 4
PDPWB-Y
OUTPEYN
19 19 6 6
SAMPLEY1N
21 21 5 5
VDOY2N
APCPWB-Y
VDO_LDOUT_2_AP 23 23 4 4
VDOY2P
VDO_LDOUT_2_AN 25 25 3 3
SAMPLEY2N
27 27 2 2
+5.0V3
29 29 1 1
4 4 +24V3 5 5
GND
YC1
2 2 4 4
POLREMN1
1 1 3 3
POLRDYN1
3 3
PM-CY
2 2
MEPWB
POLCLK1
5 5 1 1
PDCN 13
6 6 13
+3.3V3_VIDEO
YC1
8 8 12 12
VREFC
10 10 11 11 +3.3V3_VIDEO
VDOC1N 1 1
VDO_LDOUT_1_BP 12 12 10 10
YC1
LSUTHERMC
YC2
VDOC1P 2 2
VDO_LDOUT_1_BN 14 14 9 9 PDCN
GND 8 8 3 3
16 16 GND
OUTPECN 4 4
18 18 7 7
PDPWB-C
SAMPLEC1N TH1
20 20 6 6
VDO_LDOUT_2_BP 22 22 LSUTHERMC
5 5
VDOC2N
APCPWB-C
VDO_LDOUT_2_BN 24 24 4 4
26 26 VDOC2P
3 3
SAMPLEC2N
Cleaning
+24V3 28 28 2 2
1 1 +5.0V3
+24V3 30 30 1 1
YC7
2 2
Primary transfer-K
Primary transfer-Y
Primary transfer-C
Primary transfer-M
Secondary transfer
YC101
DACSLD1
3 3
DACSLD2
4 4
DACSCLK
9-15
5 5
GND 6
6 PDMN
DACSD0 7 7 12 12
7 7 +3.3V3_VIDEO
HVREMN
YC1
HVPWB
9 9 11 11
Chager-K
Chager-Y
8
Chager-C
8 +3.3V3_VIDEO
Chager-M
YC2016
HVCLKK VREFM 1 1
11 11 10 10
YC1
9 9 VDOM1N (N.C.)
YC2
MKISENS VDO_LDOUT_1_AP 13 13 9 9 2 2
10 GND 10 VDOM1P PDMN
VDO_LDOUT_1_AN 15 15 8 8 3 3
11 GND 11 GND GND
12 12 17 17 7 7 4 4
PDPWB-M
OUTPEMN
19 19 6 6
SAMPLEM1N
21 21 5 5
VDOM2N
APCPWB-M
VDO_LDOUT_2_AP 23 23 4 4
VDOM2P
VDO_LDOUT_2_AN 25 25 3 3
SAMPLEM2N
27 27 2 2
+5.0V3
29 29 1 1
Developer SLV-K
Developer SLV-Y
Developer SLV-C
Developer SLV-M
Developer MAG-K
Developer MAG-Y
Developer MAG-C
Developer MAG-M
4 4 +24V3 5 5
GND
YC1
2 2 4 4
POLREMN1
1 1 3 3
POLRDYN1
3 3 2 2
PM-KM
POLCLK1
5 5 1 1
PDKN 13
6 6 13
+3.3V3_VIDEO
YC1
8 8 12 12
VREFK
10 10 11 11 +3.3V3_VIDEO
VDOK1N 1 1
VDO_LDOUT_1_BP 12 12 10 10
YC1
(N.C.)
YC2
VDOK1P 2 2
VDO_LDOUT_1_BN 14 14 9 9 PDKN
GND 8 8 3 3
16 16 GND
OUTPEKN 4 4
18 18 7 7
PDPWB-K
20 20 SAMPLEK1N
6 6
VDO_LDOUT_2_BP 22 22 LSUTHERMK
5 5
VDOK2N
APCPWB-K
VDO_LDOUT_2_BN 24 24 4 4
26 26 VDOK2P
3 3 1 1
SAMPLEK2N
YC3
28 28 2 2
+5.0V3 2 2
30 30 1 1
ITEMS
2NR/2NS/2NT
No.2 (40 ppm model)
7 7 PDYN
12 12
+3.3V3_VIDEO
YC1
9 9 11 11 +3.3V3_VIDEO
YC2017
VREFY 1 1
11 11 10 10
YC1
VDOY1N (N.C.)
YC2
VDO_LDOUT_1_AP 13 13 9 9 2 2
VDOY1P PDYN
VDO_LDOUT_1_AN 15 15 8 8 3 3
GND GND
17 17 7 7 4 4
PDPWB-Y
OUTPEYN
19 19 6 6
SAMPLEY1N
21 21 5 5
VDOY2N
APCPWB-Y
VDO_LDOUT_2_AP 23 23 4 4
VDOY2P
VDO_LDOUT_2_AN 25 25 3 3
SAMPLEY2N
27 27 2 2
+5.0V3
29 29 1 1
4 4 +24V3 5 5
GND
MEPWB
YC1
2 2 4 4
POLREMN1
1 1 3 3
POLRDYN1
3 3
PM-CY
2 2
POLCLK1
5 5 1 1
+24V3 1
1
+24V3
2 2
YC7
YC101
DACSLD1
3 3
DACSLD2
4 4 PDCN
DACSCLK 6 6 13 13
Secondary transfer
5 5 +3.3V3_VIDEO
YC1
GND 6 8 8 12 12
6 VREFC
DACSD0 10 10 11 11 +3.3V3_VIDEO
7 7 VDOC1N 1 1
HVREMN VDO_LDOUT_1_BP 12 12 10 10
YC1
LSUTHERMC
PB
YC2
8 8 VDOC1P 2 2
HVCLKK VDO_LDOUT_1_BN 14 14 9 9 PDCN
9 9 GND 3 3
MKISENS 16 16 8 8 GND
10 GND 10 OUTPECN 4 4
Chager-K
18 18 7 7
Chager-C
Chager-M
PDPWB-C
TH1
HVPWB 1
11 11 SAMPLEC1N
Chager-YY
GND 20 20 6 6
12 12 LSUTHERMC
HVDCLKY VDO_LDOUT_2_BP 22 22 5 5
13 13 VDOC2N
APCPWB-C
HVDCLKM VDO_LDOUT_2_BN 24 24 4 4
14 HVDCLKC 14 26 26 VDOC2P
3 3
15 15 SAMPLEC2N
MCHGCLK 28 28 2 2
16 16 +5.0V3
MYISENS 30 30 1 1
17 17
MMISENS
18 18
MCISENS
19 19
9-16
Developer SLV-K
Developer SLV-Y
Developer SLV-C
Developer SLV-M
Developer MAG-K
Developer MAG-Y
Developer MAG-C
Developer MAG-M
7 7 PDMN
12 12
+3.3V3_VIDEO
YC1
9 9 11 11 +3.3V3_VIDEO
YC2016
VREFM 1 1
11 11 10 10
YC1
VDOM1N (N.C.)
YC2
VDO_LDOUT_1_AP 13 13 9 9 2 2
VDOM1P PDMN
VDO_LDOUT_1_AN 15 15 8 8 3 3
GND GND
17 17 7 7 4 4
PDPWB-M
OUTPEMN
19 19 6 6
SAMPLEM1N
21 21 5 5
VDOM2N
APCPWB-M
VDO_LDOUT_2_AP 23 23 4 4
VDOM2P
VDO_LDOUT_2_AN 25 25 3 3
SAMPLEM2N
27 27 2 2
+5.0V3
29 29 1 1
+24V3 8 8
1
CN2
TIMCNT +24V3
2 7 7
YC9
Primary transfer-K
Primary transfer-Y
Primary transfer-C
4 4 5 5
Primary transfer-M
TIYCNT
GND
YC1
3 6 6 2 2 4 4
HVREM POLREMN1
4 5 5 1 1 3 3
CLCNT POLRDYN1
5 4 4 3 3 2 2
PM-KM
T1CCNT 3 3 POLCLK1
6 1 1
T2KCNT 5 5
7 2 2
GND
8 1 1
Cleaning
HVPWB2
PDKN 13
6 6 13
+3.3V3_VIDEO
YC1
8 8 12 12
VREFK
10 10 11 11 +3.3V3_VIDEO
VDOK1N 1 1
VDO_LDOUT_1_BP 12 12 10 10
YC1
(N.C.)
YC2
VDOK1P 2 2
VDO_LDOUT_1_BN 14 14 9 9 PDKN
GND 8 8 3 3
16 16 GND
OUTPEKN 4 4
18 18 7 7
PDPWB-K
20 20 SAMPLEK1N
6 6
VDO_LDOUT_2_BP 22 22 LSUTHERMK
5 5
VDOK2N
APCPWB-K
VDO_LDOUT_2_BN 24 24 4 4
26 26 VDOK2P
3 3 1 1
SAMPLEK2N
YC3
28 28 2 2
+5.0V3 2 2
30 30 1 1
ITEMS
2NR/2NS/2NT
2NR/2NS/2NT-1
No.3
OPSCK YC2
YC1 18 18 18 18 YC4
GND GND 1 1 GND Drum unit K
17 17 17 17 EECLK 2 2 EECLK DRPWB-K
OPSDI
16 16 16 16 ERASEKDR 3 3 ERASEKDR
OPRDYN
15 15 15 15 EEDATA 4 4 EEDATA
OPSDO GND
14 14 14 14 N.C 5 5 N.C CL-K
+3.3V3 1 1 1
13 13 13 13 +3.3V3 6 6 +3.3V3 ERASEKDR
FRAM2SCL DA0 2 2 2
12 12 12 12 DA0 7 7 EEPROM
ERRTEMP DA1 8 8 DA1
11 11 11 11
FRAM2SDA
10 10 10 10 YC3
WAKEUPINTN
9 9 9 9
EGASSCK GND 1 1 GND Drum unit M
8 8 8 8 MEPWB 2 2 EECLK DRPWB-M
+3.3V3 EECLK
ECPWB 7 7 7 7 ERASEMDR 3 3 ERASEMDR
EGASSDO
6 6 6 6 EEDATA 4 4 EEDATA
+3.3V1 GND
5 5 5 5 N.C 5 5 N.C CL-M
EGASEN 1 1 1
4 4 4 4 +3.3V3 6 6 +3.3V3 ERASEMDR
EGASCS DA0 2 2 2
3 3 3 3 DA0 7 7 EEPROM
GND DA1 8 8 DA1
2 2 2 2
EGASSDI
1 1 1 1 YC4
ERASEDR GND 1 1 GND
YC15 11 11 YC1 EECLK 2 2 EECLK DRPWB-C Drum unit C
DLPTHERM
10 10 ERASECDR 3 3 ERASECDR
+24V3 1 1 DRMHEATDR
2 2 YC21 9 9 EEDATA 4 4 EEDATA
RCL 1 1 REGCLDRVN TNSENM N.C 5 5 N.C GND
2 2 8
TNSENK
8 1 1 1 CL-C
7 7 +3.3V3 6 6 +3.3V3 ERASECDR
TNSENY DA0 2 2 2
6 6 DA0 7 7 EEPROM
TNSENC DA1 8 8 DA1
5 5
+24V1 4 PTSDA 4
YC2 8 8 1 1 YC2 +3.3V3 YC5
GND 3 3
7 7 2 2 PTSCL GND 1 1 GND
GND 2 2 EECLK DRPWB-Y Drum unit Y
6 6 3 3 GND EECLK 2 2
GND 1 1 ERASEYDR
5 5 4 4 ERASEYDR 3 3
4 4 GND 5 5 EEDATA 4 4 EEDATA
+24V3 N.C 5 5 N.C GND
3 3 6 6 1 1 1 CL-Y
+24V3 +3.3V3 6 6 +3.3V3 ERASEYDR
2 2 7 7 2 2 2
+24V3 DA0 7 7 DA0 EEPROM
1 1 8 8 8 8 DA1
DA1
1
2
1
2
1
2
1
2
3
1
2
3
4
2
1
2
1
DHTK 1 GND 2 2
3 3 TNSENM
+24V1 1
2
+24V1 1
2
1
2
3
4
1
2
1
2
1
2
1
2
1
GND 2
WSTOPN 3
4 4 PTSCL +3.3V2
+24V3
+24V1
EXITFANDRN
+24V1
+24V1
LSUCYFANDRN
IMGFANDRN
TCONTFANDRN
LSUKMFANDRN
UFPFANDRN
+3.3V1_LED1
1
LEDA
LEDK
PTRE
PTRC
5 5 DLPTH TNSENM
6 6 2 2
PTSDA GND TS-M
HEATDRM 1 1 YC11 3 3
2 7 7 DA0
DHTM 1 GND 2 2 8 8 DA1 4 4
2
1
2
1
2
1
1
2
1
2
1
2
1 2 2
4 4 PTSCL +3.3V2
5 5 DLPTH 1 1
3
1
2
3
1
TNSENC
6 6 2 2
PTSDA GND TS-C
3
1
2
3
1
7 7 DA0 3 3
2
HEATDRY 1 1 YC13 4 4
CFM TRFM LSUFM2 LSUFM1 EJFM DUFM 8 8 DA1
WTCS DHTY 1 GND 2 2
9-17
No.4 (30 ppm model)
LS
PS2
PS1
+3.3V3
+3.3V3 5 1
12 1 1 LIFTSEN
4 2
YC1
11 2 2 PAPVOL1
OPSEL2 3 3
YC8
PAPVOL2
CPWB
10 3 3 2 4
OPSEL1 GND
9 4 4 1 5
OPSEL0
8 5 5
YC19
GND
7 6 6
GND
6 7 7
OPSDO
5 8 8
Serial I/F
OPSDI
4 9 9
PF(OPTION)
OPRDYN
3 10 10
2 OPSCLK 11 11
1 +24V3 12 12
STFUSA
8 8 1 1
STFUSB
7 7 2 2
YC20
STFUSAN
6 6 3 3
FUM
CAS0 4 STFUSBN
1 1 4 5 5 4 4
COM
YC5
2 2 3 3
CAS1 2 2
3 3
CSSW
CAS2 1 1
4 4
STDUPA1
4 4 1 1
STDUPA3
3 3 2 2
STDUPB3
2 2 3 3
DUEM
STDUPB1
1 1 4 4
FRAM3SCL 4
1
+3.3V3
YC3
2 3
FRAM3SDA 2
3
GND 1
4
TCONCPWB
+24V3
14 14 1 1
13 13 FEDCLDRN 2 2
PFCL
YC15
+24V3
12 12 1 1
ECPWB
11 11 MPFCLDRN 2 2
MPFCL
LIFTMTA
1 1 2 2
LIFTMTB
LM
2 2 1 1 +24V3
YC25
10 10 1 1
MIDCLDRN 2 2
9 9
MIDCL
LSUMTA 2 2
1 1 +24V3
9-18
2 2
LSUMTB 1 1 8 8 1 1
YC26
7 7 DLPKCLDRN 2 2
LSUCM
DEVCL
6 6 +24V3 1 1
+24V3 8 8 GND
1 1 5 5 2 2
TNMTKDRVN 7 7 FEDMTREMN
2 2
TM-K
YC18
4 4 3 3
3 3 FEDMTCLK 4 4
FEDMTRDYN
PCDVM
2 2 5 5
+24V3 FEMOTREV
1 1 6 6 1 1 6 6
TNMMTDRVN 5 5
2 2
TM-M
+24V3 +24V3
1 1 4 4 6 6 1 1
TNMTCDRVN GND
2 2 3 3 5 5 2 2
YC14
TM-C
IMGMTREMN
4 4 3 3
IMGMTCLK
3 3
TRM
4 4
+24V3 IMGMTRDYN
2 2 2 2 5 5
1 1 IMGCCW
TNMTYDRVN 1 1 1 1 6 6
2 2
TM-Y
+24V3
6 6 1 1
+24V3 GND
1 2 1 1 5 5 2 2
YC12
MPFSOLDRVN DLPCMTREMN
2 1 2 2 4 4 3 3
YC16
DLPCMTCLK
MPSOL
3 3 4 4
DLPCMTRDYN
DEVM
2 2 5 5
MOTREV
1 1 6 6
1 1 MPFJAM 6 6
GND 5 5
2 2
YC6
+3.3V3_LED2 4 +24V3
4
MPPCS
3 3 10 10 1 1
GND
9 9 2 2
DRMMT2REMN
YC13
8 8 3 3
DRMMT2CLK
7 7 4 4
DRMMT2RDYN
DRM2
6 6 5 5
1 1 MPFPAP 3 3 6 6
GND 2 2
2 2
MPPS
+3.3V3_LED1 1 1
3 3
+24V3
5 5 1 1
GND
4 4 2 2
DRMMTREMN
3 3 3 3
DRMMTCLK
2 2 4 4
DRMMTRDYN
DRM1
1 1 5 5
6 6
2NR/2NS/2NT
No.4 (35/40 ppm model)
+3.3V3
LS
+3.3V3 5 1
PS2
PS1
12 1 1 LIFTSEN
4 2
YC1
11 2 2 PAPVOL1
OPSEL2 3 3
YC8
PAPVOL2
CPWB
10 3 3 2 4
OPSEL1 GND
9 4 4 1 5
OPSEL0
8 5 5
YC19
GND
7 6 6
GND
6 7 7
OPSDO
5 8 8
Serial I/F
OPSDI
4 9 9
PF(OPTION)
OPRDYN
3 10 10
2 OPSCLK 11 11 STFUSA
8 8 1 1
1 +24V3 12 12 STFUSB
YC20 7 7 2 2
STFUSAN
6 6 3 3
FUM
STFUSBN
5 5 4 4
CAS0 4 4
1 1
COM
YC5
2 2 3 3
CAS1 2 2 STDUPA1
3 3 4 4 1 1
CSSW
CAS2 1 1 STDUPA3
4 4 3 3 2 2
STDUPB3
2 2 3 3
DUEM
STDUPB1
1 1 4 4
FRAM3SCL 4
1
+3.3V3 3
YC3
2
FRAM3SDA 2 +24V3
3 16 16 1 1
GND 1
4 15 15 DUPCLDRN 2 2
TCONCPWB
DUCL
+24V3
14 14 1 1
DUPPAP 3 3 13 13 FEDCLDRN 2 2
PFCL
YC15
1 1
GND 2 2
2 2
YC7
+3.3V3_LED3 1 1
DUPCS
3 3 +24V3
12 12 1 1
ECPWB
11 11 MPFCLDRN 2 2
MPFCL
LIFTMTA
1 1 2 2 +24V3
LIFTMTB 10 10 1 1
LM
2 2 1 1 MIDCLDRN
YC25
9 9 2 2
MIDCL
LSUMTA 2 2
1 1 +24V3
9-19
2 2
LSUMTB 1 1 8 8 1 1
YC26
7 7 DLPKCLDRN 2 2
LSUCM
DEVCL
6 6 +24V3 1 1
+24V3 8 8 GND
1 1 5 5 2 2
TNMTKDRVN 7 7 FEDMTREMN
2 2
TM-K
YC18
4 4 3 3
3 3 FEDMTCLK 4 4
FEDMTRDYN
PCDVM
2 2 5 5
+24V3 FEMOTREV
1 1 6 6 1 1 6 6
TNMMTDRVN 5 5
2 2
TM-M
+24V3 +24V3
1 1 4 4 6 6 1 1
TNMTCDRVN GND
2 2 3 3 5 5 2 2
YC14
TM-C
IMGMTREMN
4 4 3 3
IMGMTCLK
3 3
TRM
4 4
+24V3 IMGMTRDYN
2 2 2 2 5 5
1 1 IMGCCW
TNMTYDRVN 1 1 1 1 6 6
2 2
TM-Y
+24V3
6 6 1 1
+24V3 GND
1 2 1 1 5 5 2 2
YC12
MPFSOLDR DLPCMTREMN
2 1 2 2 4 4 3 3
YC16
DLPCMTCLK
MPSOL
3 3 4 4
DLPCMTRDYN
DEVM
2 2 5 5
MOTREV
1 1 6 6
1 1 MPFJAM 6 6
GND 5 5
2 2
YC6
+3.3V3_LED2 4 +24V3
4
MPPCS
3 3 10 10 1 1
GND
9 9 2 2
DRMMT2REMN
YC13
8 8 3 3
DRMMT2CLK
7 7 4 4
DRMMT2RDYN
DRM2
6 6 5 5
1 1 MPFPAP 3 3 6 6
GND 2 2
2 2
MPPS
+3.3V3_LED1 1 1
3 3
+24V3
5 5 1 1
GND
4 4 2 2
DRMMTREMN
3 3 3 3
DRMMTCLK
2 2 4 4
DRMMTRDYN
DRM1
1 1 5 5
6 6
2NR/2NS/2NT
2NR/2NS/2NT-1
2 YC114
PFLM
1 LMOT-
YC7 2 1 LMOT+
1 2
PFPS1
YC6 6 1 +24V 6 1
GND
PFPFM
5 2 5 2
#TMDRY
YC115 4 3 4 3
3 PFPS2 3 4
TMCLK
3 4
2 TMLOCK
2 5 TMDIR 2 5
1 1 6 1 6
PFLS
GND
YC4 3 1
2 2 +24V
1 3
5 YC113
4
3 7
2 11
Engine I/F
4 9 4 9
3 OPSEL0
8 6 GND
8
2 7 5 7
1 +3.3V
6 7 OPSDO
6
PFRCSW
5 8 5
OPSDI
4 9 OPRDYN 4
GND 3 10 OPSCLK 3
2 2 1 2 YC14 2 11 2
1 1 COV_SW 2 1 GND
1 12 1
PFPFCL
+24V
3 3 FG
2 2 TB1 1 1 1
PFCSSW
1 1 1 1
PAPSIZ0
4 4
FEEDCLN YC2 2 2 PAPSIZ1 3 3
3 3 GND 2 2
PAPSIZ2
4 4 1 1
PFPCCL
1 4 YC9
3 3 +24V
2 3
2 2 3 2
TRANSCLN
1 1 4 1
3 3 OUT
PFFS
YC1 GND
1 1
2 2 +3.3V 2 2
1 1 3 3
9-20
Installation Guide
Installation Guide
PF-5100
安裝手冊
㉘㾌㙼⇨㉐
Руководство по установке
For U.S.A.: For Canada:
To install the optional paper feeder unit, contact your service representative. CAN ICES-3B/NMB-3B
This unit is for use only with Models ECOSYS M6035cidn, ECOSYS M6535cidn, ECOSYS M6030cdn,
ECOSYS M6530cdn, ECOSYS P6035cdn, ECOSYS P7040cdn and ECOSYS P6130cdn.
PF-5100 安裝PF-5100 1 2
PF-5100 㻼㻲㻙㻡㻝㻜㻜㉘㾌
㉘㾌
PF-5100 㻼㻲㻙㻡㻝㻜㻜䛾タ⨨
PF-5100
PF-5100
Установка PF-5100
1 2 3 2 1
4
1 2
Загрузка бумаги
裝入紙張
㟝㫴G㤵㣠
KYOCERA Document Solutions Italia S.p.A. KYOCERA Document Solutions Norge Nuf
Postboks 150 Oppsal, 0619 Oslo,
Via Verdi, 89/91 20063 Cernusco s/N.(MI),
Norway
Italy
Phone: +47-22-62-73-00
Phone: +39-02-921791
Fax: +47-22-62-72-00
Fax: +39-02-92179-600
KYOCERA Document Solutions Belgium N.V. KYOCERA Document Solutions Danmark A/S
Ejby Industrivej 60, DK-2600 Glostrup,
Sint-Martinusweg 199-201 1930 Zaventem,
Denmark
Belgium
Phone: +45-70223880
Phone: +32-2-7209270
Fax: +45-45765850
Fax: +32-2-7208748
KYOCERA Document Solutions France S.A.S. KYOCERA Document Solutions Portugal Lda.
Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa,
Espace Technologique de St Aubin
Portugal
Route de I’Orme 91195 Gif-sur-Yvette CEDEX,
Phone: +351-21-843-6780
France
Fax: +351-21-849-3312
Phone: +33-1-69852600
Fax: +33-1-69853409
KYOCERA Document Solutions
KYOCERA Document Solutions Espana, S.A. South Africa (Pty) Ltd.
Edificio Kyocera, Avda. de Manacor No.2, KYOCERA House, Hertford Office Park,
28290 Las Matas (Madrid), Spain 90 Bekker Road (Cnr. Allandale), Midrand, South Africa.
Phone: +34-91-6318392 Phone: +27-11-540-2600
Fax: +34-91-6318219 Fax: +27-11-466-3050