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Faq Jira

The document provides information about various Jira concepts and functions: 1. It describes how to create a sprint report, workflow, issues, and bug reports in Jira. 2. Key terms are defined, including what an issue is, issue collectors, roles of administrators, and what Jira is used for. 3. Additional details are provided on gadgets, validators, labeling issues, popular add-ons, reports, searching, schemes, and sub-tasks.

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100% found this document useful (1 vote)
187 views6 pages

Faq Jira

The document provides information about various Jira concepts and functions: 1. It describes how to create a sprint report, workflow, issues, and bug reports in Jira. 2. Key terms are defined, including what an issue is, issue collectors, roles of administrators, and what Jira is used for. 3. Additional details are provided on gadgets, validators, labeling issues, popular add-ons, reports, searching, schemes, and sub-tasks.

Uploaded by

raj xilinive
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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1. How do I create a sprint report in Jira?

Sprint report can be seen by doing the following steps:

 Click on the JIRA icon


 Click on Projects and then select the relevant project
 Click on Reports and then select ‘Sprint Report.’
 Now, Select the relevant sprint from the sprint drop-down

2. What is workflow in Jira?

A workflow in JIRA is a series of following tasks which are participating in the life cycle of a bug
or an issue.

Create: Create an issue or bug

Work in progress: They are a series of actions that are performed to fix the problem

Closed: Completion of the issue after verification Workflow represents the business processes.

3. What is an issue in Jira?

Issues are basically the building blocks of a JIRA project. An issue represents a bug or error,
software task, a story, leave request form, help-desk ticket or any another issue type in the
project. Many organizations use JIRA to track different types of issues.

4. What is issue collector in JIRA?

An “issue collector” enables the user to embed a JIRA feedback form into the user’s own
website. As a result, visitors are able to log issues or bugs into JIRA through the site. Besides
that, the website visitors need not make an account in JIRA to fill up the JIRA feedback form.

5. How to create a bug report in Jira?

 A bug report can be created by the following steps:


 Login into the JIRA account
 Click on the CREATE tab on the upside menu bar to create an Issue.
 ‘Create Issue’ window will appear on the screen
 Select the project in which there is a bug and add issue type as Bug.
 Fill up the complete form like Summary, Description, Priority, Environment, Attachment,
Assignee and Status.
 Click on create to report the bug.

6. What is the role of JIRA administrator?

Some of the roles of JIRA administrator are:-

 Should be able to install and setup JIRA software in any of the licensed servers.
 Should be able to setup authentication and an authorization system (like LDAP).
 Should be able to do the customization of workflows, screens, fields, permissions, issue type
schemes and notifications.
 The administrator could be able to use JIRA at its best, uploading Test-cases using plugins,
bulk upload of issues.
 Should be able to maintain the complete JIRA instance in a very efficient way so that JIRA
instance can be able to integrate with the other tools in Atlassian

7. What is JIRA and why it is used?

JIRA is fundamentally a project management tool which provides the platform for tracking
issues, for finding bugs and also for managing the progress of the project.

It is used as in:

 JIRA is able to track the progress of the project from time to time.
 The work-flow can be easily customized as per the requirement of the user.
 JIRA application can track issues, history of the work done on issues, when, what and by
whom.
 JIRA can run on any operating system because it is platform independent.
 JIRA is very helpful to improve the ability of the development team and testing team to
perform a task in a better way.

8. What are gadgets in Jira?

The first page of the JIRA application after the login is a ‘Dashboard.’ Gadgets are used to design
the JIRA dashboard. Gadgets display the progress of the project. Some of the must-have
gadgets are Assigned to Me, Calendar , Created vs. Resolved, Issues in Progress, JIRA Road Map,
Sprint Burndown, Sprint Health, Pie chart.

9. Explain the role of the validator in JIRA?

The role of the validator is to check whether any input that has made to the transition is valid or
not before any transition. If a validator fails to validate the information, then the issue will not
move forward towards the destination status of the development.

10. What is the importance of labeling issue in Jira?

Labeling an issue in JIRA allows the user to find the category in which an item belongs to. Issues
can be searched with the help of labels. Labels can be set initially at the time of creating the
issue, and if required, a label can also be modified.

11. What are the precautions to be taken while moving issues in JIRA?

If your source has custom types or values such as Issue type, issue status or any other custom
field that does not occur in target then either you must choose a new issue type/status to be
mapped or provide new values.

12. Mention some of the popular add-ons for JIRA?

 Some popular add-ons for JIRA include:


 Suites utilities for JIRA
 ScriptRunner for JIRA
 Zephyr for JIRA – Test Management
 JIRA Toolkit Plugin
 Atlassian REST API Browser
 Portfolio for JIRA
 JIRA Misc. Workflow Extensions
 Tempo Timesheets for JIRA
 JIRA Charting Plugin

13. What is Reports in JIRA?

To track the progress in Agile, a Burndown Chart shows the actual and estimated amount of
work to be done in the sprint. A typical burndown chart will look somewhat like this, where the
red line indicates the actual task remaining while the blue line indicates ideal task remaining
during the scrum cycle

14. What is Quick Search in Jira?

The quick search is the fastest way to define search criteria. It is not so accurate. If you want to
do basic search then you should use it else do not use it. For example: if you know which
project, which keyword then use it. Do not use for complex criteria.

To use the quick search: Enter your search criteria in the search box in the header and press
Enter.

15. What information is not recorded into the cloned issue from the original one?

Comments, time tracking, and history of the issue are not carried to the cloned issue.

16. What are the schemes in Jira?

Schemas define a set of values that can be used as Jira project configurations. One set of
schema can be used for one or more project configurations.

17. What is a Sub-task in JIRA?

Sub-task is the way of splitting up a parent issue into a number of smaller tasks that can be
assigned and tracked separately. All the sub-tasks to a parent issue are summarised on the
parent issue’s main screen. Sub-tasks always belong to the same project as their parent issue.

18. How is a sub-task created in JIRA?

Navigate to the issue you would like to be the parent issue of the sub-task you are about to
create.Select More > Create Sub-Task. You will see the Create Subtask screen. Fill in the details
as needed, and then click Create at the bottom of the page.

19. How to create Kanban board in JIRA?

 Log In to the JIRA application using valid credentials and get navigated to the dashboard.
 Click on Project dropdown and select Create Project.
 Select Kanban Software development and click Next.
 Enter all the necessary details and click Create.

20. What is a Scrum board in JIRA?

A Scrum board in JIRA is a board that was created using the Scrum preset. If a team is planning
to work in sprints then Scrum board is suitable for them.

21. What is a validator in JIRA?

Validators in JIRA check that any input made to the transition is valid before the transition is
performed. The issue will not progress to the destination status of the transition when a
validator fails.

22. Adding Gadgets to JIRA dashboard?

Several gadgets can be added to JIRA personal dashboards. The JIRA admin is responsible for
adding a gadget to a default dashboard of a JIRA application. no other users have permission to
add these gadgets to the default dashboard. Several applications allow sharing of dashboards
among a specific set of people, in such cases if one user makes a change to the dashboard the
other people who share the dashboard could also see the changes.

A process of Adding a gadget to a dashboard:

1) Selecting the dashboard link will navigate the user to the dashboard

2) Select Add gadget button in the dashboard

3) Using the gadget wizard to pick the items preferred for adding

4) We can see a list of these gadgets in Gadgets for JIRA applications.

23. What is Jira Core, Mention its uses and who are Jira core project administrators?

It is an efficient workflow management system which allows formulating unique process. this
utility allows to both increase and decreases the complexity of the workflows. This allows
implying more importance on the process involved. The beauty of JIRA Core is that the only
constraints on your workflow are your processes

Uses of Jira Core : Run a t-shirt business setting up workflows that can manage your internal
processes such as your design process your sales process, your manufacturing process, and
even controlling your stock.

Jira Core Users: Users are accountable for functioning with particular JIRA Core projects. They
can provide access to the project’s issues based on their permissions, workflow transition and
closing on its completion.

Jira Core Project Administrators:All the project configurations are managed by JIRA project
administrators, they have the permissions for performing almost all configurations related
requests. The major ones are modifying the look and feel of the project and configuration
changes
24. Explain JIRA project Key?

A three to Four character length item which appears for each and every bug and issue created
in a specific JIRA project. Every project will be associated with a project jey at the initial stage of
creating the project. This Assignation will be performed by a JIRA administrator. The admin has
the ability to change the key during the project creation process and this key is screened across
all instances of the corresponding project.

25. Why is an issue labeled in JIRA?

Labeling an issue is important in JIRA to find which category it belongs to. If you want to search
any issue later then it can be quickly found with the help of labels alone. Labels should be
added at the time of issue creation and they can be modified if required. To check the labels for
an issue, you should go under the details section for complete information.

26. What are the uses of comments in issues?

Comments are used to share the issue with another Jira user. We can mention them in the
comment section of an issue or in the issue description field. Another way of sharing an issue is
by emailing the links to the user.

27. What are the kinds of reports generated by Jira?

Jira produces various reports to describe the progress of a project. They are pie charts reports,
user workload reports, time tracking reports, schematic reports, recently created issues report,
average age report, created v/s resolved reports, version workload reports and so on.

28. Why do you think Jira is the ideal issue management software?

Jira Software comes with a fair license policy. It offers customization and is easily extensible. Jira
quickly analyses projects to give the latest status of progress. It is recognized as the best with
many popular companies. Also, Jira can be run anywhere and can even be connected with
mobile phones. It has multiple features that are unavailable with any other software. So Jira is
the most ideal issue management software.

29. What is the version control software with which Jira can integrate?

Jira is able to integrate with version control software like Git, Visual SourceSafe, Perforce,
Mercurial, CVS, ClearCase, and Subversion.

30. What is the use of “Move Issue” wizard in JIRA?

The move issue wizard enables you to specify another project in your JIRA instance. Move
wizard permit you to change certain attributes of an issue like.

 Issue Type: If your issue is a custom issue type and does not occur in your target project, you
must choose a new issue type for your issue.
 Issue Status: If you have assigned your issue as a custom issue status and it does not exist in
your project, you must select a new issue status for your issue.
 Custom Fields: If you have determined required custom fields for your issue, which do not
occur in the target project, you must set values for them.

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