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Commerce - Consumer Protection

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31 views11 pages

Commerce - Consumer Protection

Uploaded by

chandaliya.palak
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF or read online on Scribd
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He vityes, Hoot CONSUMER PROTECTION and: After studying this chapter, you should unde! 15.1 Need for Consumer Protection 15.2 Rights of Consumers 15.8 Consumer Responsibilities 15.4 Methods of Consumer Protection 15.5 Consumer Protection Act, 1986 15.6 Consumer Protection Act, 2019 15.7. Role of Consumer Organisations and NGOs Under the modern concept of marketing, consumer is treated as the king and business is expected to provide maximum possible satisfaction to consumers. But in reality consumers id lack of unity among them. Misleading are often exploited due to their ignorance an unity = advertisements, adulterated and unsafe products, underweighing, overcharging, are some of the examples of exploitation of consumers. Unscrupulous and greedy businessmen exploit consumers. As a result, consumers are deprived of their basic rights. 15.1 NEED FOR CONSUMER PROTECTION any Protection of consumers is necessary due to the following reasons U

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