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Usa List

The document lists contact information for various banking and financial services companies, including the name of the company, contact person, and their designation. It provides this information for 35 different companies and includes names of vice presidents, directors, managers, and heads of departments such as operations, customer service, and call centers.

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Bhavika Mishra
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© © All Rights Reserved
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3K views50 pages

Usa List

The document lists contact information for various banking and financial services companies, including the name of the company, contact person, and their designation. It provides this information for 35 different companies and includes names of vice presidents, directors, managers, and heads of departments such as operations, customer service, and call centers.

Uploaded by

Bhavika Mishra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Sr.

no Name of the company Contact Person Designation


1 Bank of America Art Frausto vp of operations
Stacey Boswell head of customer servi
Holly O'Neill md
Carl Underhill head of contact center

2 Wells Fargo Stephen Roemer vp contact center


Karen Bowman head of conatct cente
John Heyse head of customer servi
Amit Jain head of operations
3 Goldman Sachs Shannon Terry head of customer servi
Micheal Blazer vp customer service
Dave Clevenger head of call center
Manu Kumar head of operations

4 PNC Financial Services Jennifer Sexton CFP vp of call center


Cecilia Shepard vp client service
Margaret Richardson coo
Ricky Walters head of operations

5 The Bank of New York Mellon John DiAgostini head of operations


Stephen Conlin vo operations
Dave Spendio vp call center operation
Kathleen Clonan head of call center

6 BMO USA David Leader avp contact center


Christopher Collaros svp operations
Brandi Allen head of operatiosn
Paul Dzurovcik head of collections

7 HSBC Bank USA Vicki Bauer vp cuatomer service


Glen Fernandes svp
Jennifer Ogdon head of operations
Sanjay Coutinho coo
8 M&T Bank Kelly Martin svp
Brandon Smith head of operations
Paul Zimniewicz head of contact center
toni ramos vp contact center
Shelly O'Brien head of customer service
9 Ally Financial Mark Meacham director of contact cen
Donald Robinson head of call center
Naimesh Patel head of operations
Brian Ingram head of collections

10 RBC Bank Jeff Bennett head of collections


Vanessa Nicholson head of customer servi
Jason Dolat head of client experien
Rebecca Clough head of ocntact center
11 Deutsche Bank Bernard Smits heado of customer serv
Prashant Rokde vp
Claudia Calderon coo

12 Webster Bank Brian Runkle head of operations


Mary Horvath head of contact center
Christy Mitchell md call center
Ryan Fenton vp operations

13 CIBC Bank USA Michelle Fox head of operations


Sal Gomez vp operations
David Murray md

14 Columbia Bank Manesh Prabhu avp


Cheril Daniels head of operations
Alana Rouff head of collections
Janice Gray vp collections

15 East West Bank Peter Yeung vp operations


Roger F. Blohm svp operations
Wynne H. head of customer service
Robert Suarez head of collections

16 Valley National Bank Cheryl Bilz head of collections


Drew Gellin head o foperations
Nina Garcia vp contyact center

17 New York Community Bank Tara Evans head of customer conta


John Budriss vo operations
Olga Harrison head of operations

18 South State Bank Nancy Lewis svp


Larry Marine head of collections
Helen May head of contact center
Steven Thompson head of operations

19 Beal Bank Apryl Strass head of operations


Dorothy Watson vp contact center
Jim McHale avp

20 MidFirst Bank Josh Been vp contact center


Lori Lindquist vp operations
Peter Duran head of collections

21 Goldman Sachs Group inc Karl Wianecki head of operations


Heather Schuyler vp operations
Joshua Primeaux svp
Micheal Blazer vp call center

22 Morgan stanley Phil Davies head of operations


Russell Finley head of customer servi
Luis Lopez vp collections
Sara Miller vp client service

23 US Bancorp Suzanne Monroe head of operations


Brett Chell vp operations
DJ Magrone Head of call center
Kelly Hanick vp customer service

24 Truist Financial Coorporation Geoffrey Burbridge vp


Jamie Swider svp operations
Sherry Graziano head of contact center
Akin Tuboku-Metzger Head od customer serv

25 Charles Schwad Corp Michael Haydel headof operations


Wai Chan vp operations
Gautam Vangala Svp
Stacey Daniels head of customer servi

26 TD Group US Hondlings LLC Senta Taylor head of operations


Mark Parker vp operations
Rupen Vithalani headof client service
Nicole Wadlinger head of customer servi

27 Capital One Financial Corp Corey Lee head of operations


Nikolaus Heberlein vp operations
Raegan Morris head of customer servi
reya roy head of call center

28 American Express Dhananjay Singh head of operations


Shannon Eddy director of operations
Gary Henry head of customer servi
Raj (Rajinikanth) Chan vp operations

29 Citizen Financial Groups Stephen DiIuro head of operations


Angelina Colombo EVP client service
John Woods vp operations
Lisa Riley head of customers serv

30 First Citizen Bancshares corp Shawn Bruno head of operations


Chris Sullivan vp operations
Ram Kumar head of customer succe
Kevin Daughtre head of customer conta
31 Fifth Third Bancorp Emily Morgan head of customer servi
Marybeth McManus head of operations
Bridgit Chayt head of collections
Jessica Faris evp operations

32 United Services Autombolie Associat Valerie Ramsey head of operations


John Piper head of commercial
Sheryl Mann head of contact center
Tanmay Gautam head of customer servi

33 Keycorp Julie Gullatta head of call center


Kristin Boyle head of operations
Nora Hartnett head of customer servi
Brian Smith vp operations

34 UBS American Holding LLC Donna Deasy-Collins head of operations


Greg Swindle vp operations
Nancy Barrett head of customer servi

35 Ally Financial inc Andy Bridges director customer care


John Schaller head of customer servi
Mark Meacham head of contact center
Jennifer (Kennedy) Be head of operations

36 Huntington Bancshares Jaime Scearcy head of operations


Gina Green vp operations
Tam Le head of customer servi
Brian Watts evp

37 Santander holdings USA inc RL Prasad head of collections


Enid Pico head of operations
Sandra Broderick head of contact center

38 RBC US Group holdings LLC Cindy L. Schreiner head of operations


Fred Rose head of customer servi
Brian Tierney vp operations
Thomas Mitchell EVP client service

39 Regions Financial corp Mike Daniel coo


Matt Snow head of operations
Mike Amrine head of contact center
Johnny Taylor head of client service

40 Nothern Trust Corp Doug Holt head of operations


Jason Dean EVP
Hannah Hayes vp client service
41 Discover financial services Steve Mendelson vp operations
Jeff Stone head of customer servi
Susan Rickert head of contact center
Dennis Michel evp

42 New york community Thomas Dalton director contact center


Suzanne Hopkins sr contact center head
John Budriss SHRM-SChead of operations
Kelly Anderson vp operations

43 Synchrony financial Dave Eske head of operations


Bob Mihalcik vp operations
Birdell Lewis head of client service
Eva Willatt head of contact center

44 comerica inc Megan Crespi head of operations


Derek Calus vp operations
Kody Krieger svp
Allysun Fleming vp call center

45 zions bancorp na Heather Pederson head of operations


Jennifer Smith head of client service
Stephanie Irvin vp operations

46 First Horizon corp Gwen Dunn vp of operations


Cynthia Parker head of customer servi
Tammy Krapf md
Gerri Bailey head of contact center

47 Raymond james Financial Ben Hetrick head of operations


Stacy Barko head of contact center
Katie Brawner md call center
Susan Horn vp operations

48 Western Alliance Bancorp Julie Raymond head of collections


Chase Wixom head of operations
Kevin Peck vp contyact center

49 Popular Inc Jacquelin Taveras vp operations


HECTOR C BANCHS svp operations
Ignacio Alvarez head of customer servi
Clint Russell head of collections

50 CIB Bancorp USA Marc Brian Queyquep svp operations


Michael Kuronen head of operatiosn
Benny Tatla head of collections
Mail ID Linkedin Profile Eamil remarks follow up Follow up
art.frausto@bofa.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
stacey.boswell@bofa.comhttps://www.linkedin.com/isent emails on 20 septe email 22- email sent
holly.neill@bofa.com https://www.linkedin.com/insent emails on 20 septe email 22- email sent
carl.underhill@bofa.com https://www.linkedin.com/insent emails on 20 septe email 22- email sent

stephen.roemer@wellsfarhttps://www.linkedin.com/ sent emails on 20 septe email 22- email sent


karen.bowman@wellsfarghttps://www.linkedin.com/ sent emails on 20 septe email 22- email sent
john.heyse@wellsfargo.c https://www.linkedin.com/isent emails on 20 septe email 22- email sent
amit.jain@wellsfargo.comhttps://www.linkedin.com/isent emails on 20 septe email 22- email sent
shannon.terry@gs.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
micheal.blazer@gs.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
dave.clevenger@gs.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
manu.kumar@gs.com https://www.linkedin.com/ sent emails on 20 septe email 22- email sent

jennifer.sexton@pnc.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent


cecilia.shepard@pnc.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
margaret.richardson@pnchttps://www.linkedin.com/isent emails on 20 septe email 22- email sent
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john.diagostini@bnymell https://www.linkedin.com/isent emails on 20 septe email 22- email sent


stephen.conlin@bnymellohttps://www.linkedin.com/isent emails on 20 septe email 22- email sent
dave.spendio@bnymellonhttps://www.linkedin.com/ sent emails on 20 septe email 22- email sent
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paul.dzurovcik@bmo.comhttps://www.linkedin.com/isent emails on 20 septe email 22- email sent

vicki.bauer@us.hsbc.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent


glen.fernandes@us.hsbc. https://www.linkedin.com/isent emails on 20 septe email 22- email sent
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kmartin@mtb.com https://www.linkedin.com/ sent emails on 20 septe email 22- email sent
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pzimniewicz@mtb.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
toni.ramos@mtb.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
tomer service https://www.linkedin.com/isent emails on 20 septe email 22- email sent
Mark.Meacham@ally.comhttps://www.linkedin.com sent emails on 20 septe email 22- email sent
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brunkle@websterbank.co https://www.linkedin.com/isent emails on 20 septe email 22- email sent


mhorvath@websterbank. https://www.linkedin.com/ sent emails on 20 septe email 22- email sent
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michelle.fox@us.cibc.comhttps://www.linkedin.com/isent emails on 20 septe email 22- email sent


sal.gomez@us.cibc.com https://www.linkedin.com/ sent emails on 20 septe email 22- email sent
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mprabhu@columbiabank.https://www.linkedin.com/ sent emails on 20 septe email 22- email sent


cdaniels@columbiabank. https://www.linkedin.com/insent emails on 20 septe email 22- email sent
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peter.yeung@eastwestbanhttps://www.linkedin.com/ sent emails on 20 septe email 22- email sent


https://www.linkedin.com/isent emails on 20 septe email 22- email sent
tomer service https://www.linkedin.com/ sent emails on 20 septe email 22- email sent
robert.suarez@eastwestbahttps://www.linkedin.com/isent emails on 20 septe email 22- email sent

cbilz@valley.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent


dgellin@valley.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent
ngarcia@valley.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent

tara.evans@mynycb.com https://www.linkedin.com/isent emails on 20 septe email 22- email sent


john.budriss@mynycb.co https://www.linkedin.com/isent emails on 20 septe email 22- email sent
olga.harrison@mynycb.com sent emails on 20 septe email 22- email sent

nancy.lewis@southstateb https://www.linkedin.com/isent emails on 20 septe email 22- email sent


larry.marine@southstate https://www.linkedin.com/isent emails on 20 septe email 22- email sent
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dwatson@bealbank.com https://www.linkedin.com/ sent emails on 20 septe email 22- email sent
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karl.wianecki@gs.com https://www.linkedin.com/in/karl-wianecki-aa0a731email sent on 16 octo


heather.schuyler@gs.comhttps://www.linkedin.com/in/heather-schuyler-2a0 email sent on 16 octo
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phil.davies@morganstanl https://www.linkedin.com/in/philjdavies/ email sent on 16 octo


russell.finley@morgansta https://www.linkedin.com/in/russell-finley-5857555 email sent on 16 octo
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sara.miller@morganstanl https://www.linkedin.com/in/sara-miller-aba729132email sent on 16 october

suzanne.monroe@usbankhttps://www.linkedin.com/in/suzanne-monroe-98a4email sent on 16 octo


brett.chell@usbank.com https://www.linkedin.com/in/brett-chell-607b4835/ email sent on 16 octo
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kelly.hanick@usbank.com https://www.linkedin.com/in/kelly-hanick-1500671/ email sent on 16 octo

geoffrey.burbridge@truis https://www.linkedin.com/in/geoffreyburbridge/ email sent on 16 octo


jamie.swider@truist.com https://www.linkedin.com/in/jamieswider/ email sent on 16 octo
sherry.graziano@truist.co https://www.linkedin.com/in/sherry-graziano-1b486email sent on 16 octo
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michael.haydel@schwab. https://www.linkedin.com/in/michael-haydel-72871 email sent on 16 octo


wai.chan@schwab.com https://www.linkedin.com/in/waicchan/ email sent on 16 octo
gautam.vangala@schwab.https://www.linkedin.com/in/gautam-vangala-3412 email sent on 16 octo
stacey.daniels@schwab.c https://www.linkedin.com/in/stacey-daniels-9ab716email sent on 16 octo

senta.taylor@td.com https://www.linkedin.com/in/senta-taylor-1427626/email sent on 16 octo


mark.parker@td.com https://www.linkedin.com/in/mark-parker-920ba71/email sent on 16 octo
rupen.vithalani@td.com https://www.linkedin.com/in/rupen-vithalani-37211email sent on 16 octo
nicole.wadlinger@td.com https://www.linkedin.com/in/nicole-wadlinger-4b38email sent on 16 octo

corey.lee@capitalone.comhttps://www.linkedin.com/in/coreylee1885/ email sent on 16 octo


nikolaus.heberlein@capit https://www.linkedin.com/in/nikolaus-heberlein-2b email sent on 16 octo
raegan.morris@capitalon https://www.linkedin.com/in/raegan-morris-a86190email sent on 16 octo
reya.roy@capitalone.com https://www.linkedin.com/in/reya-roy-87b6b8198/?email sent on 16 octo

dhananjay.singh@aexp.cohttps://www.linkedin.com/in/dhananjay-singh-a367 email sent on 16 octo


shannon.eddy@aexp.com https://www.linkedin.com/in/shannon-eddy-91768aemail sent on 16 octo
gary.henry@aexp.com https://www.linkedin.com/in/gary-henry-a59aa0b/ email sent on 16 octo
raj.chanda@aexp.com https://www.linkedin.com/in/raj-rajinikanth-chand email sent on 16 octo

stephen.diIuro@citizensb https://www.linkedin.com/in/stephen-diiuro-4a618 email sent on 16 octo


angelina.colombo@citize https://www.linkedin.com/in/angelina-colombo-a11email sent on 16 octo
john.woods@citizensbankhttps://www.linkedin.com/in/john-woods-369191b/email sent on 16 octo
lisa.riley@citizensbank.co https://www.linkedin.com/in/lisa-riley-72315596/ email sent on 16 octo

shawn.bruno@firstcitizen https://www.linkedin.com/in/shawn-bruno-143a541email sent on 16 octo


chris.sullivan@firstcitizen https://www.linkedin.com/in/chris-sullivan-7a53a63email sent on 16 octo
ram.kumar@firstcitizens. https://www.linkedin.com/in/kumar-ram/ email sent on 16 octo
kevin.daughtre@firstcitiz https://www.linkedin.com/in/kevindaughtrey/ email sent on 16 octo
emily.morgan@53.com https://www.linkedin.com/in/emilymorgan/ email sent on 16 octo
marybeth.mcmanus@53. https://www.linkedin.com/in/marybeth-mcmanus-0 email sent on 16 octo
bridgit.chayt@53.com https://www.linkedin.com/in/bridgit-chayt-118b997email sent on 16 octo
jessica.faris@53.com https://www.linkedin.com/in/jessica-faris-61924a94 email sent on 16 octo

valerie.ramsey@usaa.comhttps://www.linkedin.com/in/valerie-ramsey-mba-0 email sent on 16 octo


john.piper@usaa.com https://www.linkedin.com/in/john-piper-30139347/ email sent on 16 octo
sheryl.mann@usaa.com https://www.linkedin.com/in/sheryl-mann-3a39096bemail sent on 16 octo
tanmay.gautam@usaa.co https://www.linkedin.com/in/tanmay-gautam/ email sent on 16 octo

julie.gullatta@key.com https://www.linkedin.com/in/julie-gullatta-17638aa/email sent on 16 octo


kristin.boyle@key.com https://www.linkedin.com/in/kristin-boyle-1b09214 email sent on 16 octo
nora.hartnett@key.com https://www.linkedin.com/in/nora-hartnett-2631ba9email sent on 16 octo
brian.smith@key.com https://www.linkedin.com/in/brian-smith-b5662a11 email sent on 16 octo

donna.collins@ubs.com https://www.linkedin.com/in/donna-deasy-collins-0 email sent on 16 octo


greg.swindle@ubs.com https://www.linkedin.com/in/greg-swindle-7b81081email sent on 16 octo
nancy.barrett@ubs.com https://www.linkedin.com/in/nancy-barrett-4726a6/email sent on 16 octo

andy.bridges@ally.com https://www.linkedin.com/in/andy-bridges-25abaabemail sent on 16 octo


john.schaller@ally.com https://www.linkedin.com/in/john-schaller-70a1ab4email sent on 16 octo
mark.meacham@ally.comhttps://www.linkedin.com/in/mark-meacham-94812email sent on 16 octo
jennifer.bengel@ally.com https://www.linkedin.com/in/jennifer-kennedy-ben email sent on 16 octo

jaime.scearcy@huntingto https://www.linkedin.com/in/jaime-scearcy/ email sent on 16 octo


gina.green@huntington.c https://www.linkedin.com/in/gina-green-4777568/ email sent on 16 octo
tam.le@huntington.com https://www.linkedin.com/in/tam-le-47931152/ email sent on 16 octo
brian.watts@huntington. https://www.linkedin.com/in/brian-watts-358b337/ email sent on 16 octo

https://www.linkedin.com/in/rl-prasad-1aa9033/ email sent on 16 octo


enid.pico@santander.us https://www.linkedin.com/in/enpico/ email sent on 16 octo
sandra.broderick@santandhttps://www.linkedin.com/in/sandra-broderick-269 email sent on 16 octo

cindy.schreiner@rbc.com https://www.linkedin.com/in/cindy-l-schreiner-b54 email sent on 16 octo


fred.rose@rbc.com https://www.linkedin.com/in/fred-rose-a031436a/ email sent on 16 octo
brian.tierney@rbc.com https://www.linkedin.com/in/brian-tierney-4219271email sent on 16 octo
thomas.mitchell@rbc.comhttps://www.linkedin.com/in/thomas-mitchell-3542 email sent on 16 octo

mike.daniel@regions.comhttps://www.linkedin.com/in/mike-daniel-16625b13email sent on 16 octo


matt.snow@regions.com https://www.linkedin.com/in/matt-snow-44b63013/email sent on 16 octo
mike.amrine@regions.co https://www.linkedin.com/in/mike-amrine-9959674 email sent on 16 octo
johnny.taylor@regions.co https://www.linkedin.com/in/johnny-taylor-75802b email sent on 16 octo

doug.holt@ntrs.com https://www.linkedin.com/in/doug-holt-12005789/ email sent on 16 octo


jason.dean@ntrs.com https://www.linkedin.com/in/jasondean100/ email sent on 16 octo
hannah.hayes@ntrs.com https://www.linkedin.com/in/hannah-hayes-212286email sent on 16 octo
stevemendelson@discovehttps://www.linkedin.com/in/steve-mendelson-222 email sent on 16 octo
jeffstone@discover.com https://www.linkedin.com/in/jstone0/ email sent on 16 octo
susanrickert@discover.co https://www.linkedin.com/in/susan-rickert-9898011email sent on 16 octo
dennismichel@discover.c https://www.linkedin.com/in/dennis-michel-4a07a1 email sent on 16 octo

thomas.dalton@nych.comhttps://www.linkedin.com/in/tdalton99/ email sent on 16 octo


suzanne.hopkins@nych.c https://www.linkedin.com/in/suzannehopkins1/ email sent on 16 octo
john.budriss@nych.com https://www.linkedin.com/in/johnbudriss/ email sent on 16 octo
kelly.anderson@nych.comhttps://www.linkedin.com/in/kellyandersonny/ email sent on 16 octo

dave.eske@syf.com https://www.linkedin.com/in/daveeske/ email sent on 16 octo


bob.mihalcik@syf.com https://www.linkedin.com/in/bob-mihalcik-6b5b1b6email sent on 16 octo
birdell.lewis@syf.com https://www.linkedin.com/in/birdell-lewis-38702b5/email sent on 16 octo
eva.willatt@syf.com https://www.linkedin.com/in/eva-willatt-81467013/ email sent on 16 octo

mcrespi@comerica.com https://www.linkedin.com/in/megancrespi/ email sent on 16 octo


dcalus@comerica.com https://www.linkedin.com/in/derek-calus-04237338 email sent on 16 octo
kkrieger@comerica.com https://www.linkedin.com/in/kody-krieger-8732864 email sent on 16 octo
allysun.fleming@comeric https://www.linkedin.com/in/allysun-fleming-4666b email sent on 16 octo

heather.pederson@zionsbhttps://www.linkedin.com/in/heather-pederson-13 email sent on 16 octo


jennifer.smith@zionsbanchttps://www.linkedin.com/in/jenniferannesmith/ email sent on 16 octo
stephanie.irvin@zionsban https://www.linkedin.com/in/stephanie-irvin-b2437 email sent on 16 octo

gwen.dunn@fhnc.com https://www.linkedin.com/in/gwen-dunn-10853659/email sent on 16 octo


cynthia.parker@fhnc.com https://www.linkedin.com/in/cynthia-parker-b3204 email sent on 16 octo
tammy.krapf@fhnc.com https://www.linkedin.com/in/tammy-krapf-35550b1email sent on 16 octo
gerri.bailey@fhnc.com https://www.linkedin.com/in/gerri-bailey-1892396/ email sent on 16 octo

ben.hetrick@raymondjamhttps://www.linkedin.com/in/ben-hetrick-0a3126a/ email sent on 16 octo


stacy.barko@raymondjamhttps://www.linkedin.com/in/stacy-barko-78006315email sent on 16 octo
katie.brawner@raymondj https://www.linkedin.com/in/graykat/ email sent on 16 octo
susan.horn@raymondjamehttps://www.linkedin.com/in/susan-horn-8a00189/ email sent on 16 octo

julie.raymond@westernal https://www.linkedin.com/in/julie-raymond-2638a4 email sent on 16 octo


cwixom@westernalliance https://www.linkedin.com/in/chase-wixom-a819274/email sent on 16 octo
kevin.peck@westernallia https://www.linkedin.com/in/kevin-peck-733475a7/email sent on 16 octo

jacquelin.taveras@populahttps://www.linkedin.com/in/jacquelin-taveras-824 email sent on 16 octo


https://www.linkedin.com/in/hector-c-banchs-58b9 email sent on 16 octo
ignacio.alvarez@popular. https://www.linkedin.com/in/ignacio-alvarez-esq-a email sent on 16 octo
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https://www.linkedin.com/in/marcbrianqueyquep/ email sent on 16 octo


michael.kuronen@cibc.com
https://www.linkedin.com/in/michael-kuronen-204 email sent on 16 octo
benny.tatla@cibc.com https://www.linkedin.com/in/benny-tatla-6464a218 email sent on 16 octo
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Sr.no Name of the company Contact Person Designation
1 eBay Rosie Jiang head of operations
Trisha Cancino head of customer service
Becky Snipes head of contact cenetr
Dan Leiva vp customer service

2 Kroger Marie Tompkins head of customer service


Brian Sloan head of call center
Jonathan Olsen head of operations
Anthea Jones vp operations

3 Etsy Kasey Haas head of operations


Brendan Mulryan head of customer service
Lauren Weinberg vp operations
Raina Moskowitz coo

4 Shop BBC Shannon Cuthbert head of operations


Suzy Lee Raia svp customer services
Andrew Carley head of customer service

5 The Home Depot Jerry Serra head of operations


Mike Perez vp operaqtions
Matt Carey evp customer experince
Amit Panchal head of customer service

6 Best Buy Cassidy Fox head of customer service


Mitchell Gibson head of operations
David Leeder head of client service
Chayanne Rodriguez heaqd of marketing

7 Infobae Opy Morales head of operations


Guido Masciarelli head of commercial
Maurice J head of customer service

8 Costco Rìcardo Manriquez head of customer service


Cristian Montiel head of contact cenetr
Elizabeth Lynner head of operations
Jeanie Webler vp operations

9 Wayfair Al Gonzalez head of operations


Patrick Yeager vp operations
Joseph Wilson head of contact center
Miranda Conlon vp customer service

10 Mercari Simon Watson head of customer service


Gabriel Woodhead head of customer Experience
Fumie Nakao head of operations
Chiaki Osaka head of product
11 Macy's Mario Jimenez head of operations
Juan Barrero evp operations
Kevin Hogan head of customer service
Stephen J. Avila svp customer service

12 Wish Becca Rogers head of operations


Jerry Louis coo
Raju Kolluru head of customer service
Sarah L. head of marketing

13 Deviant Art Angelo Sotira coo


Joshua head of operations
Christopher Bolt vp operations

14 Chegg Barry Finder head of operations


Jack McDermott head of marketing
Gina J. Kim head of customer service
Katie Dasso head o client service

15 Springer.com Ray Colón evp operations


Todd Springer head of operations
Steve Poulter head of customer service
Samantha Redstall vp customer service

16 Asus Scott Murray head of customer services


Ernest Cheng vp operation s
Jenny Chang head of operation
Kat McClure head of contact center

17 Lowes Ram Krishnamurthy head of operations


Tim O'Neill vp operations
Brian Wolf Vice President Customer Experience
Donna Neale head of customer service

18 DoorDash Arielle Salomon vp customer experience


Ciara Walker head of customer service
Alyssa Reed director of contact center
Arielle Salomon VP Customer Experience

19 Xbox Andrea Jaco head of operations


Andy Beadle head of clinet service
Elke Duncker head of support operation s

20 Old Navy Lynette Brooks head of customer service


James Acosta AGM Operations
Jeff Kirwan SVP operations
Josh Denton head of ecommerce operations
21 iHerb Patrick Murphy head of operations
Todd Densler director of operations
Neil Folgate head of marketing
Rita Nader coo

22 Chewy Julie McAllister head of operations


Khushman Hans head of customer service
John C. evp

23 CBS Sport Danny Kopilnick head of operations


McShane, Thomas vp operations
Ed Coleman head of marketing
Scott Davis head of customer service

24 Walgreens Kristen Vargas head of operations


Steve Gough head of client service
Ron Price vp operations
Jason Cox agm

25 CVS Corporation Mike Johnson head of operations


James Berkey head of marketing
Gloria Walker Director, Customer Care
John Stamps Customer Care Call Center Director

26 t-mobile Denise Vidal vp operations


Kathy Woods VP of Customer Service
Emil Liedtke head of operations

27 temu Michael Trinh head of client service


Kenneth Jin head of operaions

28 Tripadvisor Paul Gonzalez head of operations


Todd Anderson VP of Operations
Sartaj Singh Kajla heado fcustomer service

29 Lowe’s Improvement Conor Stevens head of operations


Morgan Wright head of customer service
Tina O'Dell vp operation s
Melissa Scott agm

30 Today Ellie Kuhn vp operation


Courtney Prescott head of customer service
Lyndsi Lane vp customer service
Sarah Bass head of operations

31 Kayak Paul Jacobs head of operations


Lynn J. Dayton head of commercial
Santina Frongillo
Zachary D. Best

32 Glamour Leissan Galieva head of operations


William Westervelt vp operation
Kenji Hayward Head of Customer Support

33 Jcpenney Aaron Lebeque Director of Customer service


Reynaldo Cruz head of Customer Experience
Jane Sanford Vice President Customer Care
Chris Neskovski Vice President Customer Care

34 Redbubble Aaron Trieu head of operations


Andrew Caldwell head of contact center
Jose Badua Vice President Customer Care
Amber-Rae Rowley head of operations

35 Torrid Elizabeth Haynes VP of Operations


Dan Brunswick head of operations
Jessica Dawley agm customer service

36 GOODRx Alexia Downs head of operations


Charlotte Caldwell coo
Kristen Humphrey head of customer service
Ron Kao head of marketing

37 Bear Melissa (“MJ”) Johnson head of operations


Marilee Bear vp operations
Jordan Bryan vp customer service
Kimberly Di Mario head of collections

38 JOANN Stores Joe Thibault head of collections


Craig Edge vp operations
Mike Kennedy head of contact center

39 Haul Jacque Owens avp customer services


Ashley Marchese avp contact center
Meg Horlacher AVP, Call Center Site Leader
Bruce Arneson Heas of operations

40 Brilliant earth Bianca Avanceña Sia head of contact center


Nitin Dhariwal head of operations
Daniela Gambino vp operations
Victoria Ringquist head of customer experince

41 Viator Jed Viator vp operations


Arianne Contardo head of customer servcice
Carmela (Luzzi) Watson vp contact center
Marcia Lima Cardoso md

42 boohoo Marc Pollard head iof customer service


Meet Paul, vp of operations
Andrew James Watts svp

43 Journeys Rob Taylor head of operations


Craig Ayers vp of operations
William Bennett head of customer service
Brandon Blue coo

44 Sanrio Heather Prior head of operations


Eden Inna Shechter head of customer service
Stephanie Sandoval vp
Mail ID Linkedin Profile Eamil remarks
rosie.jiang@ebay.com https://www.linkedin.com/in/rosie-j email sent on 21 October
trisha.cancino@ebay.com https://www.linkedin.com/in/trisha- email sent on 21 October
becky.snipes@ebay.com https://www.linkedin.com/in/becky-email sent on 21 October
dan.leiva@ebay.com https://www.linkedin.com/in/danleiv email sent on 21 October

marie.tompkins@kroger.com. https://www.linkedin.com/in/marie- email sent on 21 October


brian.sloan@kroger.com https://www.linkedin.com/in/brian-s email sent on 21 October
jonathan.olsen@kroger.com https://www.linkedin.com/in/jonathaemail sent on 21 October
anthea.jones@kroger.com https://www.linkedin.com/in/antheajemail sent on 21 October

kasey.haas@etsy.com https://www.linkedin.com/in/kasey- email sent on 21 October


brendan.mulryan@etsy.com https://www.linkedin.com/in/brenda email sent on 21 October
lauren.weinberg@etsy.com https://www.linkedin.com/in/lauren email sent on 21 October
raina.moskowitz@etsy.com https://www.linkedin.com/in/rainamoemail sent on 21 October

shannon.cuthbert@bbc.co.uk https://www.linkedin.com/in/shanno email sent on 21 October


suzy.raia@bbc.co.uk https://www.linkedin.com/in/suzy-le email sent on 21 October
andrew.carley@bbc.co.uk https://www.linkedin.com/in/andrewemail sent on 21 October

jerry.serra@homedepot.com https://www.linkedin.com/in/jerry-s email sent on 21 October


mike.perez@homedepot.com https://www.linkedin.com/in/mike-p email sent on 21 October
matt.carey@homedepot.com email sent on 21 October
amit.panchal@homedepot.com https://www.linkedin.com/in/amit-p email sent on 21 October

cassidy.fox@bestbuy.com https://www.linkedin.com/in/cassidy email sent on 21 October


mitchell.gibson@bestbuy.com https://www.linkedin.com/in/mitchelemail sent on 21 October
david.leeder@bestbuy.com https://www.linkedin.com/in/david-l email sent on 21 October
chayanne.rodriguez@bestbuy.com https://www.linkedin.com/in/chayan email sent on 21 October

opy.morales@infobae.com https://www.linkedin.com/in/opy-moemail sent on 21 October


guido.masciarelli@infobae.com https://www.linkedin.com/in/guido-memail sent on 21 October
https://www.linkedin.com/in/maurice-
email sent on 21 October

rìcardo.manriquez@costco.com https://www.linkedin.com/in/r%C3% email sent on 21 October


cristian.montiel@costco.com https://www.linkedin.com/in/cristia email sent on 21 October
elizabeth.lynner@costco.com https://www.linkedin.com/in/elizabe email sent on 21 October
jeanie.webler@costco.com https://www.linkedin.com/in/jeanie- email sent on 21 October

https://www.linkedin.com/in/algonzaemail sent on 21 October


patrick.yeager@wayfair.com https://www.linkedin.com/in/patrick email sent on 21 October
joseph.wilson@wayfair.com https://www.linkedin.com/in/joseph-email sent on 21 October
miranda.conlon@wayfair.com https://www.linkedin.com/in/mirand email sent on 21 October

simon.watson@mercari.com https://www.linkedin.com/in/srwatsoemail sent on 21 October


gabriel.woodhead@mercari.com https://www.linkedin.com/in/gabrie email sent on 21 October
fumie.nakao@mercari.com https://www.linkedin.com/in/fumien email sent on 21 October
chiaki.osaka@mercari.com https://www.linkedin.com/in/cosaka/email sent on 21 October
marioh.jimenez@macys.com https://www.linkedin.com/in/mario- email sent on 21 October
juan.barrero@macys.com https://www.linkedin.com/in/juan-baemail sent on 21 October
kevin.hogan@macys.com https://www.linkedin.com/in/kevinm email sent on 21 October
stephen.avila@macys.com https://www.linkedin.com/in/stephenemail sent on 21 October

becca.rogers@wish.com https://www.linkedin.com/in/rogersbemail sent on 21 October


jerry.louis@wish.com https://www.linkedin.com/in/jerrylouiemail sent on 21 October
raju.kolluru@wish.com https://www.linkedin.com/in/rajuk/ email sent on 21 October
https://www.linkedin.com/in/sarahlu email sent on 21 October

angelo.sotira@deviantart.com email sent on 21 October


https://www.linkedin.com/in/joshua- email sent on 21 October
christopher.bolt@deviantart.com https://www.linkedin.com/in/christo email sent on 21 October

barry.finder@chegg.com https://www.linkedin.com/in/barryfinemail sent on 21 October


jack.mcdermott@chegg.com https://www.linkedin.com/in/jackrmcemail sent on 21 October
gina.kim@chegg.com https://www.linkedin.com/in/ginaworemail sent on 21 October
katie.dasso@chegg.com https://www.linkedin.com/in/kathrynemail sent on 21 October

ray.colon@springernature.com https://www.linkedin.com/in/exray/ email sent on 21 October


todd.springer@springernature.com https://www.linkedin.com/in/todd-spemail sent on 21 October
steve.poulter@springernature.com https://www.linkedin.com/in/steve- email sent on 21 October
samantha.redstall@springernature. https://www.linkedin.com/in/samanthemail sent on 21 October

scott.murray@asus.com https://www.linkedin.com/in/scotttmemail sent on 21 October


ernest.cheng@asus.com https://www.linkedin.com/in/ernestcemail sent on 21 October
jenny.chang@asus.com https://www.linkedin.com/in/jennyfeemail sent on 21 October
kat.mcclure@asus.com https://www.linkedin.com/in/kat-mc email sent on 21 October

ram@lowes.com https://www.linkedin.com/in/ramkri email sent on 21 October


tim@lowes.com https://www.linkedin.com/in/tim-o-neemail sent on 21 October
brian@lowes.com https://www.linkedin.com/in/brian-wemail sent on 21 October
donna@lowes.com https://www.linkedin.com/in/donna- email sent on 21 October

arielle.salomon@doordash.com https://www.linkedin.com/in/arielle email sent on 21 October


ciara.walker@doordash.com https://www.linkedin.com/in/ciara-w email sent on 21 October
alyssa.reed@doordash.com https://www.linkedin.com/in/alyssa- email sent on 21 October
arielle.salomon@doordash.com https://www.linkedin.com/in/arielle email sent on 21 October

Andrea@xbox.com https://www.linkedin.com/in/andrea email sent on 21 October


Andy@xbox.com https://www.linkedin.com/in/andybeemail sent on 21 October
Elke@xbox.com https://www.linkedin.com/in/elkedunemail sent on 21 October

lynette.brooks@gap.com https://www.linkedin.com/in/lynette email sent on 21 October


james.acosta@gap.com https://www.linkedin.com/in/james- email sent on 21 October
jeff.kirwan@gap.com https://www.linkedin.com/in/jeff-ki email sent on 21 October
josh.denton@gap.com https://www.linkedin.com/in/josh-d email sent on 21 October
patrick.murphy@iherb.com https://www.linkedin.com/in/patric email sent on 21 October
todd.densler@iherb.com https://www.linkedin.com/in/todd-deemail sent on 21 October
neil.folgate@iherb.com https://www.linkedin.com/in/neilfolgemail sent on 21 October
rita.nader@iherb.com https://www.linkedin.com/in/rita-na email sent on 21 October

jmcallister@chewy.com https://www.linkedin.com/in/juliemcaemail sent on 21 October


khans@chewy.com https://www.linkedin.com/in/khush email sent on 21 October
https://www.linkedin.com/in/johncroemail sent on 21 October

danny.kopilnick@cbs.com https://www.linkedin.com/in/danny-kemail sent on 21 October


mcshane.thomas@cbs.com https://www.linkedin.com/in/mcsha email sent on 21 October
ed.coleman@cbs.com https://www.linkedin.com/in/ed-col email sent on 21 October
scott.davis@cbs.com https://www.linkedin.com/in/scott-d email sent on 21 October

kristen.vargas@walgreens.com https://www.linkedin.com/in/kristen email sent on 21 October


steve.gough@walgreens.com https://www.linkedin.com/in/steve- email sent on 21 October
ron.price@walgreens.com https://www.linkedin.com/in/ronaldnemail sent on 21 October
jason.cox@walgreens.com https://www.linkedin.com/in/jason-c email sent on 21 October

mike.johnson@cvs.co https://www.linkedin.com/in/mike-j email sent on 21 October


james.berkey@cvs.co https://www.linkedin.com/in/jpberkeemail sent on 21 October
gloria.walker@cvs.co https://www.linkedin.com/in/gloria- email sent on 21 October
john.stamps@cvs.co https://www.linkedin.com/in/john-st email sent on 21 October

denise.vidal@t-mobile.com https://www.linkedin.com/in/denise- email sent on 21 October


kathy.woods@t-mobile.com https://www.linkedin.com/in/kathy- email sent on 21 October
emil.liedtke@t-mobile.com https://www.linkedin.com/in/emilliedemail sent on 21 October

michael.trinh@temu.com https://www.linkedin.com/in/michaelemail sent on 21 October


kenneth.jin@temu.com https://www.linkedin.com/in/kenneth-
email sent on 21 October

paul.gonzalez@tripadvisor.com https://www.linkedin.com/in/paul-goemail sent on 21 October


todd.anderson@tripadvisor.com https://www.linkedin.com/in/todd-a email sent on 21 October
sartaj.kajla@tripadvisor.com https://www.linkedin.com/in/sartajkajemail sent on 21 October

conor.stevens@lowes.com https://www.linkedin.com/in/conor-semail sent on 21 October


morgan.wright@lowes.com https://www.linkedin.com/in/morganemail sent on 21 October
tina.odell@lowes.com https://www.linkedin.com/in/tina-o- email sent on 21 October
melissa.scott@lowes.com https://www.linkedin.com/in/melissaemail sent on 21 October

ellie.kuhn@today.com https://www.linkedin.com/in/ellieku email sent on 21 October


courtney.prescott@today.com https://www.linkedin.com/in/courtneemail sent on 21 October
lyndsi.lane@today.com https://www.linkedin.com/in/lyndsi- email sent on 21 October
sarah.bass@today.com https://www.linkedin.com/in/sarah-bemail sent on 21 October

paul.jacobs@kayak.com https://www.linkedin.com/in/pajacobemail sent on 21 October


lynn.dayton@kayak.com https://www.linkedin.com/in/lynnjda email sent on 21 October
santina.frongillo@kayak.com https://www.linkedin.com/in/santina-email sent on 21 October
zachary.best@kayak.com https://www.linkedin.com/in/zbest/ email sent on 21 October

leissan.galieva@glamour.com https://www.linkedin.com/in/leissan/email sent on 21 October


william.westervelt@glamour.com https://www.linkedin.com/in/william email sent on 21 October
kenji.hayward@glamour.com email sent on 21 October

alebeque@jcpenney.com https://www.linkedin.com/in/aaron- email sent on 21 October


rcruz@jcpenney.com https://www.linkedin.com/in/reynaldemail sent on 21 October
jsanford@jcpenney.com https://www.linkedin.com/in/jane-sa email sent on 21 October
cneskovski@jcpenney.com https://www.linkedin.com/in/chris-n email sent on 21 October

aaron.trieu@redbubble.com https://www.linkedin.com/in/aaron-tremail sent on 21 October


andrew.caldwell@redbubble.com https://www.linkedin.com/in/andrewemail sent on 21 October
jose.badua@redbubble.com https://www.linkedin.com/in/jose-ba email sent on 21 October
amber.rowley@redbubble.com https://www.linkedin.com/in/amberr email sent on 21 October

elizabethhaynes@torrid.com email sent on 21 October


danbrunswick@torrid.com https://www.linkedin.com/in/dan-br email sent on 21 October
jessica.dawley@torrid.com https://www.linkedin.com/in/jessica email sent on 21 October

alexia.downs@goodrx.com https://www.linkedin.com/in/alexiad email sent on 21 October


charlotte.caldwell@goodrx.com https://www.linkedin.com/in/charlot email sent on 21 October
kristen.humphrey@goodrx.com https://www.linkedin.com/in/kristen email sent on 21 October
ron.kao@goodrx.com https://www.linkedin.com/in/ronrkaoemail sent on 21 October

melissa.johnson@beargroup.com https://www.linkedin.com/in/melissaemail sent on 21 October


marilee.bear@beargroup.com https://www.linkedin.com/in/marileeemail sent on 21 October
jordan.bryan@beargroup.com https://www.linkedin.com/in/jordan email sent on 21 October
kimberly.mario@beargroup.com https://www.linkedin.com/in/kimberlemail sent on 21 October

joe.thibault@joann.com https://www.linkedin.com/in/joe-thi email sent on 21 October


craig.edge@joann.com https://www.linkedin.com/in/craig-e email sent on 21 October
mike.kennedy@joann.com https://www.linkedin.com/in/mike-k email sent on 21 October

jacque.owens@uhaul.com https://www.linkedin.com/in/jacque email sent on 21 October


ashley.marchese@uhaul.com https://www.linkedin.com/in/ashley email sent on 21 October
meg.horlacher@uhaul.com https://www.linkedin.com/in/meghoremail sent on 21 October
bruce.arneson@uhaul.com https://www.linkedin.com/in/bruce-aemail sent on 21 October

https://www.linkedin.com/in/bianca email sent on 21 October


nitin.dhariwal@brilliantearth.com https://www.linkedin.com/in/nitin-d email sent on 21 October
daniela.gambino@brilliantearth.comhttps://www.linkedin.com/in/daniela email sent on 21 October
victoria.ringquist@brilliantearth.comhttps://www.linkedin.com/in/victoriaemail sent on 21 October

jed.viator@viator.com https://www.linkedin.com/in/jed-via email sent on 21 October


arianne.contardo@viator.com https://www.linkedin.com/in/arianneemail sent on 21 October
carmela.watson@viator.com https://www.linkedin.com/in/carmelalemail sent on 21 October
marcia.cardoso@viator.com https://www.linkedin.com/in/marcial email sent on 21 October

marc.pollard@boohoo.com https://www.linkedin.com/in/marc-p email sent on 21 October


meet.paul@boohoo.com email sent on 21 October
andrew.watts@boohoo.com https://www.linkedin.com/in/andrewemail sent on 21 October

rob.taylor@journeys.com https://www.linkedin.com/in/rob-tay email sent on 21 October


craig.ayers@journeys.com https://www.linkedin.com/in/craig-a email sent on 21 October
william.bennett@journeys.com https://www.linkedin.com/in/william email sent on 21 October
https://www.linkedin.com/in/brando email sent on 21 October

heather.prior@sanrio.com https://www.linkedin.com/in/heatherlemail sent on 21 October


eden.shechter@sanrio.com https://www.linkedin.com/in/edensheemail sent on 21 October
stephanie.sandoval@sanrio.com https://www.linkedin.com/in/stephanemail sent on 21 October
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Sr.no Name of the company Contact Person Designation
1 Allstate Jason Stevens head of operations
Nathan Green vp operations
Christina Metzger vp customer service
Rick Podkowa head of collections

2 Nationwide Paul Falvey head of collections


Joanna Menninga vp operations
Ron Chappeil head of contact center
Matt Parker head of customer service

3 Liberty Mutual Linda Adkins avp customer services


Kelly Howard avp contact center
Amy Ambrosini AVP, Call Center Site Lead
Patricia (Trish) Slocum AVP, Call Center Site Lead

4 Progressive Insurance Karen Gietano head of contact center


Benjamin Siegel head of operations
Frank O'Brien vp operations
David C. Bilas head of customer experin

5 The Travelers Companies Rick Heffernan avp customer services


Pete Collins head of operations contact
Carolyn Jaworski head of operations
Robert Oliva vp

6 State Farm Group Henry Tejada head of operations


Margie Southard vp operations
Steve Florence head of customer care
Linda Harper vp operations

7 AIG Patrick Miller head of operations


Jill Dixon coo
Patricia Benitez head customer service
Cathy Bennett head of contact center

8 GEICO Todd Matthews head of customer service


Rachael Wolfson head of operations
Chris Lawrence vp
S Holder head of call center

9 MetLife Merrilee Matchett head of customer service


Bill Pappas vp operations
Trina Allen head of collections

10 Farmers Insurance Group Rob Sanchez head of collections


Lewis Williams head of operations
David Gregg head of contact center
Tracy Vogel Head of Claims Contact Ce

11 The Hartford Garrett Ballinger head of contact center


Cynthia Finley head of operations
Elizabeth Eberly head of customer experen
Deborah Schmaltz head of collections

12 American Family Insurance Grou Shannon Simpson head of operations


Joel Lee head of contact center
Matt Russell head of customer service
Bob Toney vp

13 Prudential Financial Roger Putnam head of operations


Mike White vp operations
Hema Widhani head of customer service

14 Erie Insurance Group Zack Polanski head of contact center


Laurie Woodward head of operations
Kevin McCann vp
Jon Bloom vp operations

15 Berkshire Hathaway Steve Alon head of operations


David Squatrito vp operations
Brian Duffy head of customer service
MaryAnn Cassidy head of collections

16 The Chubb Corporation Laura Doyle vp collecttions


Robert Elias avp customer service
Lynn Miller head of customer care
Thomas Kropp head of operations

17 Zurich Insurance Group Rick Skinner head of customer service


Mary Alice Fisher avp customer service
William Chandler head of contact center
Sarah Smith head of operations

18 New York Life Insurance CompanJoseph Caldwell head of operations


Benjamin Rosenthal vp operations
Vivian Myers head of customer service

19 Allianz Deloress Wellman vp customer service


Maggie (Pristera) Butler head of customer service
Jasmine S. Westry head of claim and connect
Domenic Millen head of operations

20 Cigna Greg Smith head of operations


Kathy O'Neal head of CUSTOMER SERVICE
Tracy Lopez head of bpo operations
21 USAA Angela Sanchez head of call center operati
kevin mather head of operations
Tanmay Gautam head of global operations
wayne phillips head of collections

22 Mass Mutual Financial Group Angie DeChello head of operations


Amy Ferrero Head of Client Service
Gabriel Borthwick head of customer service

23 UnitedHealth Group Kathy Bauer head of customer service


Jeff Ferrara head of contact center
Travis Garland coo

24 Tokio Marine Angie Tan head of operations


Sherman Ang head of customer care
Les Konkoly coo
Robert Pick vp operations

25 Auto-Owners Insurance Lorna Zolnierek head of operations


Jeff Twait head of call center
Taj hudson coo
Lauren Hilley head of commercial

26 The Cincinnati Insurance Cos. Patty Carson coo


John Crow head of operations
Angie Delaney head of customer service
Jessica Zinsmeister vp operations

27 The Hanover Insurance Group Mary Beth Russell head of client servicing
Sueanne Comerford head of customer care
Karen Andrade vp
Amy Spiker svp

28 CNA Johann D. head of operations


Monica Holt avp
Jessica McKenna head of customer service
Sarah White head of operationjs custo

29 Erie Insurance Amy L head of client experience


Zack Polanski head of operations
Kristen Brown agm operations

30 W. R. Berkley Corp. Mary Stine head of operations


Ken McKinion head of customer service
Susan Vella svp
Mark DeGroot vp customer service
31 GNY Insurance Cos. Vasudevan VeeraraghavanHead Customer Services
Warren Heck head of contact center no
John Ok head of operations
Chris McNulty head of collections

32 Church Mutual Joe Higgins svp


Kevin Root head of customer service
Dr. Dewey Gantz coo
Bethany Hoffmann head of operations

33 AmTrust Financial Andy LaMar SVP


Eric H. vp operations
Ariel Gorelik head of operations

34 Markel Renee McCurry head of sales


John Dwyer head of client services
Marybeth Tremblay head of operations
Paul Wenzler coo

35 Fairfax Financial Hallie Harenski vp operations


Charlotte Neal svp
Amy Sherk head of operations
Jan Garcia head of client service

36 Brotherhood Mutual Insurance CMark Robison head of claims


Dan Book head of operations
Kathy Bruce vp
Erica Smith

37 Munich Re Jeffrey T. Marks Sr. Vice President & Hea


Chris Claus vp
Brian Lotz svp

38 Westfield Insurance Bill Reeves head of operations


Jon Thornton coo
Kate Blakley gm customer service
Jody Cutter head of customer service

39 Utica National Insurance Group Kim Meola head of customer service


Shannon C. Peck head of operations
Kristen Martin head of Commercial
Michael Wolfe dgm

40 Great American Insurance Janelle Reed head of operations


Rob Golden head of customer service
James Niehaus vp
Rob Golden vp customer service
41 GuideOne Insurance Lisa Wakefield coo
Justin Becker head of operations
Chris Steele head of contact center
Diane Cuttell svp

42 QBE Loretta O'Donnell coo


Jason Roecker head of operations
Matt Perrin svp
Kristine Berns head of contact center

43 COUNTRY Financial Kimberly Redd svp


Jesse Kohlbecker head of customer service
Rob McDade coo
Kendall Holmes head of operations

44 Donegal Oshan Donegal coo


Mike Johnson head of customer service
Michael Clement vp

45 Selective Troy Peterson head of customer service


Rohit Mull head of operations
Robert Noble head of customer care
David Bond head of business unit

46 Nuclear Electric Insurance Scott Lauchlan head of SVP


Bruce Sassi vp customer service
Amy Eachus head of operations
Jeanne Mockard vp

47 Argo Nicole Morgan coo


Jeff Smith head of operations
Greg Wurtz head of ocntact center
Rick Mueller avp

48 Grange Insurance Doreen DeLaney Crawley vp operations


Barbara Brown head of cutomer service
Liz Castoldi head of contact center
Terri Brown director

49 Trisura Group Kevin Knight head of operations


Caitlin Wall head of contact center
George James head of collections
Richard Grant head of customer experie

50 Frankenmuth Insurance Tim Meyer head of customer service


Martin Dinehart svp of collections and rec
Tammy Powers head and svp operations
Kathy Woodliff head of contact center
Mail ID Linkedin Profile Eamil remarks follow up
jstevens@allstate. https://www.linkedisent on 28 septembemail sent on 5 october 23
ngreen@allstate.c https://www.linked sent on 28 septembemail sent on 5 october 23
cmetzger@allstate https://www.linkedisent on 28 septembemail sent on 5 october 23
rpodkowa@allstatehttps://www.linked sent on 28 septembemail sent on 5 october 23

falveyp@nationwidhttps://www.linkedisent on 28 septembemail sent on 5 october 23


menningap@nationhttps://www.linked sent on 28 septembemail sent on 5 october 23
chappeilr@nationwhttps://www.linkedisent on 28 septembemail sent on 5 october 23
parkerm@nationwihttps://www.linked sent on 28 septembemail sent on 5 october 23

linda.adkins@liber https://www.linkedisent on 28 septembemail sent on 5 october 23


kelly.howard@libe https://www.linkedisent on 28 septembemail sent on 5 october 23
amy.ambrosini@libhttps://www.linked sent on 28 septembemail sent on 5 october 23
patricia.slocum@li https://www.linkedisent on 28 septembemail sent on 5 october 23

karen.gietano@prohttps://www.linkedisent on 28 septembemail sent on 5 october 23


benjamin.siegel@prhttps://www.linkedisent on 28 septembemail sent on 5 october 23
frank.brien@progrehttps://www.linkedisent on 28 septembemail sent on 5 october 23
david.bilas@progrehttps://www.linkedisent on 28 septembemail sent on 5 october 23

rheffernan@travelehttps://www.linkedisent on 28 septembemail sent on 5 october 23


pcollins@travelers https://www.linkedisent on 28 septembemail sent on 5 october 23
carolyn.jaworski@thttps://www.linkedisent on 28 septembemail sent on 5 october 23
robert.oliva@travelers.com
https://www.linkedisent on 28 septembemail sent on 5 october 23

henry.tejada@stat https://www.linkedisent on 28 septembemail sent on 5 october 23


margie.southard@shttps://www.linked sent on 28 septembemail sent on 5 october 23
steve.florence@st https://www.linkedisent on 28 septembemail sent on 5 october 23
linda.harper@stat https://www.linkedisent on 28 septembemail sent on 5 october 23

patrick.miller@aig https://www.linkedisent on 28 septembemail sent on 5 october 23


jill.dixon@aig.com https://www.linkedisent on 28 septembemail sent on 5 october 23
patricia.benitez@a https://www.linkedisent on 28 septembemail sent on 5 october 23
cathy.bennett@aighttps://www.linkedisent on 28 septembemail sent on 5 october 23

tmatthews@geico. https://www.linked sent on 28 septembemail sent on 5 october 23


rwolfson@geico.cohttps://www.linkedisent on 28 septembemail sent on 5 october 23
clawrence@geico. https://www.linkedisent on 28 septembemail sent on 5 october 23
sholder@geico.comhttps://www.linkedisent on 28 septembemail sent on 5 october 23

merrilee.matchett https://www.linkedsent on 28 septembemail sent on 5 october 23


bill.pappas@metlif https://www.linkedisent on 28 septembemail sent on 5 october 23
trina.allen@metlif https://www.linkedisent on 28 septembemail sent on 5 october 23

rob.sanchez@farmehttps://www.linked sent on 28 septembemail sent on 5 october 23


lewis.williams@far https://www.linkedisent on 28 septembemail sent on 5 october 23
david.gregg@farmehttps://www.linkedisent on 28 septembemail sent on 5 october 23
tracy.vogel@farmehttps://www.linkedisent on 28 septembemail sent on 5 october 23

garrett.ballinger@ https://www.linkedisent on 28 septembemail sent on 5 october 23


cynthia.finley@the https://www.linkedsent on 28 septembemail sent on 5 october 23
elizabeth.eberly@t https://www.linkedisent on 28 septembemail sent on 5 october 23
deborah.schmaltz@https://www.linked sent on 28 septembemail sent on 5 october 23

ssimpson@amfam.https://www.linked sent on 28 septembemail sent on 5 october 23


jlee@amfam.com https://www.linked sent on 28 septembemail sent on 5 october 23
mrussell@amfam.chttps://www.linkedisent on 28 septembemail sent on 5 october 23
btoney@amfam.cohttps://www.linked sent on 28 septembemail sent on 5 october 23

roger.putnam@prud
https://www.linked sent on 28 septembemail sent on 5 october 23
mike.white@pruden
https://www.linked sent on 28 septembemail sent on 5 october 23
hema.widhani@prud
https://www.linkedisent on 28 septembemail sent on 5 october 23

zack.polanski@eriehttps://www.linkedisent on 28 septembemail sent on 5 october 23


laurie.woodward@ehttps://www.linked sent on 28 septembemail sent on 5 october 23
kevin.mccann@eriehttps://www.linked sent on 28 septembemail sent on 5 october 23
jon.bloom@erieins https://www.linked sent on 28 septembemail sent on 5 october 23

steve.alon@berkshhttps://www.linkedisent on 28 septembemail sent on 5 october 23


david.squatrito@b https://www.linkedisent on 28 septembemail sent on 5 october 23
brian.duffy@berks https://www.linkedisent on 28 septembemail sent on 5 october 23
maryann.cassidy@bhttps://www.linked sent on 28 septembemail sent on 5 october 23

ldoyle@chubb.comhttps://www.linkedisent on 28 septembemail sent on 5 october 23


relias@chubb.com https://www.linkedisent on 28 septembemail sent on 5 october 23
lmiller@chubb.comhttps://www.linkedisent on 28 septembemail sent on 5 october 23
tkropp@chubb.comhttps://www.linked sent on 28 septembemail sent on 5 october 23

rick.skinner@zurichhttps://www.linkedisent on 28 septembemail sent on 5 october 23


mary.fisher@zurich.https://www.linkedisent on 28 septembemail sent on 5 october 23
william.chandler@zuhttps://www.linkedisent on 28 septembemail sent on 5 october 23
sarah.smith@zurichhttps://www.linkedisent on 28 septembemail sent on 5 october 23

joseph.caldwell@n https://www.linkedisent on 28 septembemail sent on 5 october 23


benjamin.rosentha https://www.linkedisent on 28 septembemail sent on 5 october 23
vivian.myers@newyhttps://www.linkedisent on 28 septembemail sent on 5 october 23

deloress.wellman@a https://www.linked sent on 28 septembemail sent on 5 october 23


maggie.butler@alli https://www.linkedisent on 28 septembemail sent on 5 october 23
jasmine.westry@allhttps://www.linkedisent on 28 septembemail sent on 5 october 23
domenic.millen@alhttps://www.linked sent on 28 septembemail sent on 5 october 23

greg.smith@cigna. https://www.linkedisent on 28 septembemail sent on 5 october 23


OMER SERVICE https://www.linkedisent on 28 septembemail sent on 5 october 23
tracy.lopez@cigna https://www.linkedisent on 28 septembemail sent on 5 october 23
angela.sanchez@ushttps://www.linked sent on 7 november
kevin.mather@usa https://www.linked sent on 7 november
tanmay.gautam@ushttps://www.linked sent on 7 november
wayne.phillips@us https://www.linkedisent on 7 november

adechello@massmuhttps://www.linkedisent on 7 november
aferrero@massmuthttps://www.linkedisent on 7 november
gborthwick@massmhttps://www.linkedisent on 7 november

kathy.bauer@uhg. https://www.linked sent on 7 november


jeff.ferrara@uhg.c https://www.linkedisent on 7 november
travis.garland@uh https://www.linkedisent on 7 november

angie.tan@tokiomahttps://www.linked sent on 7 november


sherman.ang@toki https://www.linked sent on 7 november
les.konkoly@tokio https://www.linkedisent on 7 november
robert.pick@tokio https://www.linkedisent on 7 november

lorna.zolnierek@aohttps://www.linkedisent on 7 november
jeff.twait@aoins.c https://www.linkedisent on 7 november
Taj.hudson@aoins.https://www.linked sent on 7 november
lauren.hilley@aoin https://www.linkedisent on 7 november

patty.carson@cinfi https://www.linkedisent on 7 november


john.crow@cinfin. https://www.linked sent on 7 november
angie.delaney@cinfhttps://www.linked sent on 7 november
jessica.zinsmeister https://www.linkedisent on 7 november

mary.russell@hanohttps://www.linkedisent on 7 november
sueanne.comerfor https://www.linked sent on 7 november
karen.andrade@hahttps://www.linked sent on 7 november
amy.spiker@hanovhttps://www.linked sent on 7 november

https://www.linkedisent on 7 november
monica.holt@cna. https://www.linked sent on 7 november
jessica.mckenna@chttps://www.linkedisent on 7 november
sarah.white@cna. https://www.linkedisent on 7 november

https://www.linked sent on 7 november


zack.polanski@eriehttps://www.linkedisent on 7 november
kristen.brown@eri https://www.linkedisent on 7 november

mary.stine@berkle https://www.linked sent on 7 november


ken.mckinion@berkhttps://www.linked sent on 7 november
susan.vella@berklehttps://www.linkedisent on 7 november
mark.degroot@berkhttps://www.linked sent on 7 november
vasudevan.veerar https://www.linked sent on 7 november
warren.heck@gny. https://www.linked sent on 7 november
john.ok@gny.com https://www.linkedisent on 7 november
chris.mcnulty@gnyhttps://www.linkedisent on 7 november

joe.higgins@churc https://www.linkedisent on 7 november


kevin.root@churchhttps://www.linkedisent on 7 november
dewey.gantz@churhttps://www.linkedisent on 7 november
bethany.hoffmann https://www.linked sent on 7 november

andy.lamar@amtrushttps://www.linked sent on 7 november


https://www.linkedisent on 7 november
ariel.gorelik@amtruhttps://www.linkedin
sent on 7 november

renee.mccurry@mahttps://www.linkedisent on 7 november
john.dwyer@markehttps://www.linked sent on 7 november
marybeth.trembla https://www.linked sent on 7 november
paul.weenzler@marhttps://www.linkedisent on 7 november

hallie.harenski@faihttps://www.linkedisent on 7 november
charlotte.neal@fairhttps://www.linkedisent on 7 november
Amy.sherk@fairfax.https://www.linked sent on 7 november
jan.garcia@fairfax. https://www.linkedisent on 7 november

mrobison@brotherhttps://www.linked sent on 7 november


dbook@brotherhoohttps://www.linked sent on 7 november
kbruce@brotherhohttps://www.linked sent on 7 november
esmith@brotherhohttps://www.linkedisent on 7 november

Jeffrey.marks@munhttps://www.linkedisent on 7 november
chris.claus@munic https://www.linkedisent on 7 november
brian.lotz@munichhttps://www.linkedisent on 7 november

bill.reeves@westfi https://www.linkedisent on 7 november


jon.thornton@westhttps://www.linkedisent on 7 november
kate.blakley@westfhttps://www.linkedisent on 7 november
jody.cutter@westfihttps://www.linkedisent on 7 november

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Sr.no Name of the company Contact Person Designation
1 Massachusetts General Hospital Benjamin Meller head of operatiosn
Colin Rice head of customer service
Leslie Aldrich vp customer service
Mchurley Louis head of contact center

2 Cleveland Clinic Rena Thompson head of customer service


Joshua Smith head of operations
Heidi Hogan call center head
Rich Lea vp operations

3 Johns Hopkins Hospital Megan Hirsch, MHA head of operations


Lisa Richardson, MHA head of call center operati
Dawn Hohl head of customer servicve

4 Ronald Reagan UCLA Medical CenChris Gerhart head of customer experei


Drew Weil head of operations
tony michaelis vp operations
Melody Rodriguez head of call center

5 Mayo Clinic deb bires head of contact center


Diane Howard head of operations
Jennifer Ott unit head

6 Northwestern Memorial HospitalJulie Bryant vp


Jason Skrzypinski head of operations
Emily Kozak svp
Katie Doyle vp customer care

7 UCSF Medical Center Kevin Pattison vp


Heidi Collins head of operations
Susanna Reyes head of customer service
Margaret Martin head of call center

8 Cedars-Sinai Medical Center Monica Herskowitz head of contact center


Rachel Coren vp of operations
Craig Kwiatkowski svp
Ashley Manfredonia head of operations

9 Mount Sinai Hospital Alexander Baltar vp operations


Kenneth Johnson head of customer servcice
Ken Koppenhaver vp contact center
Selma Torres md

10 Houston Methodist Hospital Kimberly Davis Goode head of operations


Thomas Vernon head of customer service
Charles Scott vp customer service
11 NYU Langone Health Jorge Perez head of customer service
Rogers Pali head of operations
Christine Standell vp operations

12 Stanford Medicine April Prasad head of operations


Chelly Winkler vp of operations
Rhonda Alfaro head of customer service
Michael Pfeffer coo

13 Duke University Hospital Rodney Williams head of operations


Mary Martin coo
Cazzett LeClair head of customer service

14 RUSH University Medical Center Patricia Hernandez head iof customer service
Bradley Hinrichs vp of operations
Richa Gupta svp

15 Mayo Clinic Hospital PHX-1 Paul Brassea head of operations


Mabior Ayuen head of customer service
Richard Gray vp

16 Vanderbilt University Medical CeLee Ann Liska coo


Teresa M. Gillespie head of operations
Erika Powers head of customer service

17 Brigham and Women's Hospital Andrée L Smith head of call center


Lisa Irwin head of operations
Kiran Rai vp
David McCready svp

18 Barnes Jewish Hospital Jesse Arevalo vp


Mike Brandon head of operations
Kim K. Weir head of call center

19 University of Chicago Medical CeJoyce Keldsen head of call center


Magdalena Rybak vp call center operations
Susan Ourada head of operations
Mail ID
benjamin@partners.org
colin@partners.org
leslie@partners.org
mchurley@partners.org

rena.thompson@ccf.org
joshua.smith@ccf.org
heidih.hogan@ccf.org
rich.lea@ccf.org

megan.hirsch@jhmi.edu
lisa.richardson@jhmi.edu
dawn.hohl@jhmi.edu

chris.gerhart@ucla.edu
drew.weil@ucla.edu
tony.michaelis@ucla.edu
melody.rodriguez@ucla.edu

debbires@mayoclinic.com
dhoward@mayoclinic.com
jennifer.ott@mayoclinic.com

julie.bryant@northwestern.edu
jason.skrzypinski@northwestern.edu
emily.kozak@northwestern.edu
katie.doyle@northwestern.edu

kevin.pattison@ucsf.edu
heidi.collins@ucsf.edu
susanna.reyes@ucsf.edu
margaret.martin@ucsf.edu

monica.herskowitz@cshs.org
rachel.coren@cshs.org
craig.kwiatkowski@cshs.org
ashley.manfredonia@cshs.org

alexander.baltar@mountsinai.org
kenneth.johnson@mountsinai.org
ken.koppenhaver@mountsinai.org
selma.torres@mountsinai.org

kgoode@houstonmethodist.org
tvernon@houstonmethodist.org
cscott@houstonmethodist.org
Jorge.Perez@nyulangone.org
rogers.pali@nyulangone.org
christine.standell@nyulangone.org

april.prasad@stanfordhealthcare.org
chelly.winkler@stanfordhealthcare.org
rhonda.alfaro@stanfordhealthcare.org
michael.pfeffer@stanfordhealthcare.org

rodney.williams@dukemedicine.org
mary.martin@dukemedicine.org
cazzett.leclair@dukemedicine.org

patricia.hernandez@rush.edu
bradley.hinrichs@rush.edu
richa.gupta@rush.edu

paul.brassea@mayoclinic.com
mabior.ayuen@mayoclinic.com
richard.gray@mayoclinic.com

lee.liska@vumc.org
teresa.gillespie@vumc.org
rika.powers@vumc.org

lisa.irwin@bwh.harvard.edu
kiran.rai@bwh.harvard.edu
david.mccready@bwh.harvard.edu

jesse.arevalo@bjc.org
mike.brandon@bjc.org
kim.weir@bjc.org

joyce.keldsen@uchicagomedicine.org
magdalena.rybak@uchicagomedicine.or
susan.ourada@uchicagomedicine.org
Linkedin Profile Eamil remarks
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