Common Issues List - Effective 1st May 2010

SAP Module
Date / Oracle
S.No. Source Identified Reported By Nature Issue Description ERP / FMS
1 KML 30-Apr-10 Puneet Bhatia Support MM-FI periods have to be opened. MM-FI
2 SKH 30-Apr-10 Uma Shanker Support MM-FI periods have to be opened. MM-FI

problem - error 'PU GR BLOCKED STOCK

14 SKH I 04-May-10 MCD Support EXCEEDED' MM

PO NO: 4300000067 is facing problem in gate entry as

18 SKH I 05-May-10 Sumit Wason Support it is showing that it is not showing any selectable item. MM

Issue in PO No. 55/433 for KML Plant-I. As the user

amended the price of items then the per qty has
changed automatically to Per 1 which earlier was per
20 KML I 05-May-10 Sunil Shishodia Support 100 pcs MM
At the time of MIRO system is not calculating
26 SKH 06-May-10 Tripti Kaushik Support SERVICE TAX amt. MM

User is facing problem in sub con. PO.Vendor rate are

four type-
1 shearing .5/kg
2 cutting .6/kg
3 slating .7/kg
4 packing .4/kg
They are sending one coil (9300 kg) and receive three
diffrent size material.
vendor invoice as per his rate.like shearing 8000 kg. for
all three sizes and amount is 4000/-
Vikas Kumar, if they make po for that as per vendor rate, then how
30 SKH Pun 07-May-10 Kiran Kumar Support can we manage stock for all three size. MM

Profit Center error in PO- Account determination entry

33 SKH Pun 07-May-10 Kiran Kumar Support not possible MM

Problem regarding PR generation. According to the

present system user can make PR of an item many
times and there is no check on it. User wants PR to be
41 SKH 10-May-10 Rajkumar Support approved from Plant head before release. MM
43 SKH 10-May-10 Uma Shanker Support Error in MR21- Number range does not exist. MM

Printing problem (Subcontracting Challan - Document

65 SKH 13-May-10 MCD Support already completed. MM-ABAP
User wants to reprint some 57f4 challan that already
69 SKH 14-May-10 AK Sinha Support being completed. MM-ABAP
When user creates service entry sheet it shows only
75 SKH Pun 15-May-10 Vikash Kumar Support one item in ml81n. MM

For S A No. 5700000114 of M/s Alstorm Technologies ,

vendor code No. A298, we want to know the history of
the S A , i.e. revision of the schedule
agreement ,details of all revisions of S A in SAP. I have
4 hard copies of S A . But vendor a/c is credited on the
79 KML 15-May-10 Ajay Patra Support basis of first S A since 01.04.2009 till 13/05/2010. MM

Plant-3-they have the physical stock but not available

83 SKH 15-May-10 Uma Shanker Support in the system and material has to be sent for repairing. MM
 Wants to know procedure of creating PO without
90 SKH Pun 17-May-10 Vikash Kumar Support quantity (open PO). MM
Sarath Kumar, Material to material stock transfer - transfer the stock
95 SKH Pun 18-May-10 Madhav Sanap Support from RMS000000962 to RMS000000733. MM

For regular consumables our allotted GL 420020, Cost

centre 1960. Since yesterday while making indents
(ME501N) SAP don’t permit’s & suggests that direct
posting is not allowed in the above GL (this is very
surprising and abnormal as A/C department allocated
same GL for the cost centre these GL cover general
103 KML I 18-May-10 RN Jha Support consumable like: - hand gloves, face mark’s etc.) MM-FI

At the time of Gate Entry our System shown ‘’no direct

104 KML I 18-May-10 Rakesh Gupta Support posting in G/L account’’ . MM-FI
Tax code required for the Category - Rate Inclusive of
108 SKH III 19-May-10 Senthil Kumaran Support Tax MM

109 KML II 19-May-10 Umesh Sharma Support Material not defined in storage location. MM

114 SKH Pun 19-May-10 Vikash Kumar Support PA structure error in GRN. MM

Gate entry no 5000360342 and cancelled no

Lakhendra, 5000360364, gate entry cancelled but excise amt not
HariOm, Om cancelled in J1IEX_ first step change ok but in second
117 KML 20-May-10 Prakash Support step not able to post. MM

Bill of SKH Metals Ltd., its P.O no. is 55-211 GRN No.
is 5-199479. at the time of MIRO system is not
calculating the Exice amt. even after appling correct tax
122 SKH I 20-May-10 Tripti Kaushik Support condition. MM

GRN was made by Store dept on 16.05.2010 - The

store person entered 5267 Nos instead of 1500 Nos.
Mistake has happened now and as Excise Person I will
make proper entries. I want to know from you that in
this cases can GRN be edited with right qty after
Vijay Argade, Excise posting. If no than tell us what was the
127 SKH Pun 21-May-10 Sarath Kumar Support procedure to edit after all this or what was the solution? MM

Item no.80 in SA PO no:5500000444 is not displaying

while doing MIGO. User has tried to to increase the
129 SKH Pun 21-May-10 Vikash Kumar Support schedule in ME38 still it is not showing. MM
User has a problem in Duplicate invoice bill. Same bill
131 SKH III 21-May-10 Tripti Kaushik Support number for last year and this year. MM
Error in account determination: table T030K key SKH
132 SKH III 21-May-10 Neha Kansal Support JP5 V7 while doing miro for the bill no 897. MM

User has a bill of Service Entry Sheet. At the time of

MIRO system is calculating Edu-cess & sech on ST
even after applying V0(Nill sale Tax & Nill Exice Duty)
133 SKH III 21-May-10 Tripti Kaushik Support condition. MM
Problem in MIRO for bill no. 834197, system is not
134 SKH III 21-May-10 Neha Kansal Support calculating excise duty. MM

135 SKH III 21-May-10 Neha Kansal Support Quantity missing in bill no.s 98, 241, 251149. MM
User has requested us to develop LSMW format for the
list of items required to be created in Sap (Spare
137 SKH III 22-May-10 Uma Shanker Support parts). MM
User has a bill of Wadson Metals, at the time of MIRO
144 SKH I 24-May-10 Tripti Kaushik Support system is calculating wrong CST. MM
 Error in account determination: table T030K key SKH
145 SKH I 24-May-10 Tripti Kaushik Support JNC VE MM

User has a pending bill of MOTOMAN Motherson

Robotics Ltd., for this vendor someone has done
GR/IR cleraing maintenanace due to which the user
cannot post the invoice.
147 SKH I 24-May-10 Tripti Kaushik Support Maintenance Accout document number is 5400000032. MM
User has a bill of BOSCH at the time of bill vouching
system is calculating wrong SURCHARGE for the
150 SKH I 25-May-10 Tripti Kaushik Support same. MM
System is calculating less quantity at the time of miro
163 SKH I 25-May-10 Tripti Kaushik Support while GRN is correct for bill no. 6965. MM
The company name and logo which are displaying in
the header of "Contract Orders" are not coming since
165 SKH I 25-May-10 Rajaram Support few days. MM-ABAP
In a PO, user wants the excise duty as 10.3% instead
168 SKH Pun 26-May-10 Sarath Kumar Support of 13%. PO number is 4500004487. MM
Error in P.O - faulty items; QI Info Record not
172 SKH Pun 26-May-10 Vikash Kumar Support maintained. QM-MM

wrt issue #168, the problem is occuring in tcode

173 SKH Pun 26-May-10 Sarath Kumar Support ZPOPUNE, it is displaying wrong excise. MM-ABAP

User has a bill of R.K Ent. bill no. - 515 P.O no. is 45-
406.
At the time of MIRO system is not calculating Excise
177 SKH I 26-May-10 Tripti Kaushik Support Duty. MM

User has a bill of SKH Metals Ltd bill no. - 225143 P.O
no. is 55-211.
At the time of MIRO system is not calculating Excise
178 SKH I 26-May-10 Tripti Kaushik Support Duty. MM
Gajraj, Sushil Error in PO - PO header data faulty; doc no. R192 not
179 KML II 26-May-10 Yadav Support within defined interval. MM

User has pending bills of capital item of plant-1, for

those vendors someone has done GR/IR clearng
maintenanace. How can they be posted ?
181 SKH I 27-May-10 Tripti Kaushik Support Maintenance Accout document number 5400000032. MM

Problem during the gate entry - Goods reciept for PO

184 SKH 27-May-10 Pawan Toor Support not allowed; Stock/batch determination not possible. MM
User has a bill of Ejee Parts, at the time of bill passing
185 SKH I 27-May-10 Tripti Kaushik Support system is calculating wrong tax amt. MM
User has done 20 wrong grn in sap system. so he
wants to reverse those grns and requires the
187 SKH Pun 28-May-10 Vikash Kumar Support procedure for the same. MM
User has done wrong GRN we needs to reverse the
GRN but is getting error - no authorization for period
193 SKH Pun 28-May-10 Dilip Shinare Support 001 2011 MM

Part II Serial No.64/65/66/79/80/81 which is our RM i.e.

Argon Gas is showing in capital Goods Account.
Is there any modification possible to move this entries
Sarath Kumar, in Inputs 57AE reports? how to move the entries from
198 SKH Pun 31-May-10 Vijay Argade Support 57 AE Capital Goods to 57 AE inputs? MM

During physical inventory we have not uploaded stock

for spare item. Now we have to send spare part
SPAP0002168 & SPAP0002170 for repairing. So
199 SKH Pun 31-May-10 Rahul Dode Support please upload the stock in the system . MM
 User has done wrong GRN and needs to reverse the
same but is getting error - No authorization for posting
200 SKH Pun 31-May-10 Kiran Kumar, Dilip Support period 001 2011. MM
PO is not showing any qty or value for bill no 911296
201 SKH I 31-May-10 Tripti Kaushik Support while doing MIRO. MM

202 SKH I 31-May-10 Tripti Kaushik Support PO is not showing any qty or value for bill no 131, 9. MM
PO is not showing any qty or value for bills of SKH
203 SKH I 31-May-10 Tripti Kaushik Support Tech. MM
System is not calculating accurate tax for invoice no. -
204 SKH I 31-May-10 Tripti Kaushik Support 1602, vendor name is RTC international. MM
Error during doing MIGO of PO 4300000036. It shows
205 SKH I 31-May-10 MCD Support there is no line item in PO. MM
Posting period for June has to be opened for KML I &
206 KML I & I 31-May-10 Gajendra Support II. MM-FI
Posting period for June has to be opened for
207 SKH Pun 01-Jun-10 Rahul Dode Support SKHPune. MM-FI

Many bills are pending for vouching, but at the time of

208 SKH I 01-Jun-10 Joy Matthew Support MIRO system is not calculating correct tax. MM
218 SKH I & I 01-Jun-10 Ramesh Kumar Support Problems in Purchase Vouching MM
User requires guidance on how to see the history of
change in valuation class of material codes :
219 SKH Pun 02-Jun-10 Ajay Patra Support QA1520000 , QA2520000 MM

We have received material cap for clip brake

(bocp0001368 ) from skh metals ltd 2 (SKH2) but they
send invoice on MM skh metals address (SKH
Dilip Shinare, Magnetic Marelli). So, user cannot make GRN in SKH
222 SKH Pun 02-Jun-10 Kiran Kumar Support SMC .lot of GRN pending due to this. MM

Pradeep Kumar, Please provide me the training for inventory turn ratio
227 KML 02-Jun-10 Rakesh Gupta Support generated in SAP on a war footing basis . MM

User is not able to do GRN as he is getting 'conversion

228 SKH Pun 03-Jun-10 Dilip Shinare Support is not possible' error. UOM has to be changed to kgs. MM
232 SKH III 03-Jun-10 Rakesh Sharma Support Problems during excise posting. MM
It has been observed that material basically Gas is
being booked under BOC Domestic GL head 1302 ,
243 SKH I 05-Jun-10 Ramesh Kumar Support instead of it's correct GL head 1309 . MM

User wants to know how to check the purchases done

in a 1month in SAP,as Kiran suggested to check in
MB51 with plant,mvt type 101,and 1 month posting
date. There we are getting the items which we sent for
service or job work also but our requirement is only to
244 SKH Pun 05-Jun-10 Ajay Kamble Support see the purchases we have done? MM
Error while doing the price change.The material is
maintained in PLant SK03 and also the relevant
245 SKH I & I 05-Jun-10 Sunil Support valuation is maintained. MM
Requires print out of purchase requisition on sap as
247 KML II 05-Jun-10 Umesh Sharma Support per direction given by their plant head. MM

When user tries to change the prices with Tr Codes,

250 SKH I 07-Jun-10 Uma Shanker Support MR21, an error is coming up wrt valuation classes MM
254 SKH I 08-Jun-10 Uma Shanker Support Valuation SK01 not maintained for material MM

Gate entry problem: a gate entry had been intially done

for 103 but at the time of entering 105, the system is
269 KML I 09-Jun-10 Pankaj Sharma Support showing that the bill has been already entered. MM
270 SKH 09-Jun-10 Dilip Shinare Support GRN Error : Deficit of PU ordered qty MM
 Adding an Excise Tax Code for "ED Full CST 1 % with
271 KML II 09-Jun-10 Sunil Shishodia Support C FORM" in KML SAP. MM
272 SKH 09-Jun-10 Dilip Shinare Support Stock upload in the absence of reqd invoices MM
Problem in MIRO : At the time of MIRO, system is
showing an error RG23 Part II posting not yet done but
280 SKH 11-Jun-10 Tripti Kaushik Support its a non exiceable bill. MM

282 SKH 11-Jun-10 Joy Matthew Support Unable to post bill no 1301954 vendor name Ucal Fuel. MM
287 SKH Pun 12-Jun-10 Rahul Dode Support Material to material stock transfer MM

288 SKH 12-Jun-10 Pradyumna Rainak Support Error In Miro; GL Account Not Assign MM
289 KML I 12-Jun-10 G S Kalsi Support Indent login not working MM
At the time of invoice booking system will take all the
293 SKH 14-Jun-10 Pradyumna Rainak Support quantity, instead of the received qty MM
303 SKH 15-Jun-10 Manoj Kumar Support Vendor rejection invoice not created MM

304 KML II 15-Jun-10 Navin Kumar Support T-code to be created for the bills user had passed MM

307 SKH Pun 15-Jun-10 Ajay Kamble Support No suitable item found for purchase order MM
311 SKH 16-Jun-10 Chinmay Sahoo Support Creation of new item code MM
Report reqd for itemwise detail of material consumption
321 KML II 17-Jun-10 Ajay Patra Support GL MM
For P.O No. 55-543 schedule line not generating, due
322 SKH 17-Jun-10 Vikrant Deep Support to gate entry MM

323 SKH Pun 18-Jun-10 Dilip Shinare Support Tax not maintain in PO MM
Pawan Kumar,
324 SKH Pun 18-Jun-10 Vikash Kumar Support CST not getting displayed in the PO print MM
At the time of MIRO system is not calculating correct
325 SKH 19-Jun-10 Joe Mathew Support TAX amt. MM
331 KML I 26-Jun-10 Rakesh Gupta Support Remove block in SAP MM
332 KML I 26-Jun-10 Sushil Yadav Support Remove block in SAP MM
335 SKH 28-Jun-10 Devender Kumar Support System not calculating LST surcharge MM
336 SKH 28-Jun-10 Om Prakash Support Material Tag other than MSIL to be corrected MM
Issues in correlating the receipt with outstanding
338 SKH Pun 28-Jun-10 Vijay Hatgadkar Support invoices. MM

339 SKH 29-Jun-10 Tripti Kaushik Support Unable to vouch bills due to GR/IR clearing maintain MM
343 SKH 30-Jun-10 Rahul Dode Support CST value not displaying in PO print MM
346 SKH 30-Jun-10 Om Prakash Support Problem during printing of invoice MM

Maintain pricing conditions for the material for the

355 SKH 02-Jul-10 MCD Support excise invoice date MM
Purchase Made In Capital Equipmnets ,But
356 KML I 02-Jul-10 Sanjeev Rana Support BCD(Custom) Duty Is Not Capitalised MM
357 KML I 02-Jul-10 Yogesh Vasdev Support TCS not being debited MM
359 KML I 03-Jul-10 Yogesh Vasdev Support Report on pending indents MM
360 KML I 03-Jul-10 Yogesh Vasdev Support Report reqd on ageing of inventory MM
366 KML I 05-Jul-10 RK Arora Support Remove block for part code MM

367 KML I 05-Jul-10 RK Arora Support SAP showing wrong msg for the invoice not received MM

368 SKH 05-Jul-10 RK Arora Support Total amount is not showing in vendor rejection invoice MM
370 SKH - P 06-Jul-10 Dilip Shinare Support Two codes in SAP for one material. MM
374 SKH 08-Jul-10 Aditya Vivek Support Training required for Purchase Indent. MM
Update terminated - invoice document cannot be
375 SKH-I 08-Jul-10 Ajay Kamble Support created. MM
376 KML-I 08-Jul-10 RK Arora Support Materials blocked, block has to be removed. MM

378 KML-I 08-Jul-10 RK Arora Support Measurement unit for material has to be changed. MM
 57/f4 challan was not closed with reference to the
381 SKH-P 08-Jul-10 Dilip Shinare Support sending challan so, user cannot do GRN . MM

User has created 57F4 Challans 251 to 419 manually

and not in SAP. GRN has been done for them without
57F4 Challan. Now he wants to do it in SAP and wants
to continue from Number range 419. He wants to know
if this is possible or he should do it from number range
386 SKH-P 09-Jul-10 Anil Barbade Support 251 onwards. Due to this several challans are pending. MM
Users wants to see PO's for which deletion indicator
397 KML 13-Jul-10 Ajay Patra Support has been set. MM

User cannot despatch material ferocia (1x145x500)

398 SKH-P 13-Jul-10 Umesh Holkar Support due to non avaliability of stock in sap. MM

399 KML I 13-Jul-10 Baljit Singh Support Error in PO - Enter Storage Location MM
Problem in making MR - Maintain Pricing Conditions
400 KML I 14-Jul-10 Baljit Singh Support for Vendor. MM

User has a bill of S.R. Ent. Bill no - 1644 Service Entry

No.- 1000001435. At the time of miro arter entring
amt. of frieght in uplanned cost, system is deducting
that amt. from total amt. with an error message: Error
407 SKH III 15-Jul-10 Tripti Kaushik Support in account determination: table T030 key SKH KDT. MM

Many bills having account determination problem. Eg.

Plant 3 manesar created the purchase order but
wrongly it's processed into the plant 1 , please provide
the check so that plant 1 purchase order not entered
into the plant 3 vise versa plant 3 purchase order not
409 SKH I 15-Jul-10 Rajaram Support entered into tha plant 1. MM

411 KML-I 15-Jul-10 Baljit Singh Support Materials blocked, block has to be removed. MM
Error in GR - Excise invoice items are of different
413 SKH 15-Jul-10 MCD Support register type. MM

For invoice no. 165 dated 22.05.2010, p.o no-

5500000461, neither excise deptt. nor finance deptt
had taken excise duty through j1iex / manually , inspite
of that excise duty had been calculated by the
414 SKH 16-Jul-10 Ramesh Kumar Support system. MM

User generated two reports MB51 (mvt type 105)and

MC.9 for same item and period. Last receipt date is
415 KML II 16-Jul-10 Ashutosh Support different in both cases. MM
Material KZ4228000 KMLS CH01 does not exist - error
419 KML II 17-Jul-10 Baljit Singh Support in PO MM

At the time of taking cenvat entry against supply from

424 SKH III 20-Jul-10 AR Sinha Support Plant-III as stock transfer system get run time error. MM-ABAP

Problem in clearing invoice of AK Inds; release tab not

427 KML I 21-Jul-10 Sunil Shishodia Support displaying in PO 401/17. MM

There are more than one PO/SA against same vendor

and for same material item. In this case , we want to
430 KML II 21-Jul-10 Ajay Patra Support know which PO/SA is active and which is blocked. MM
432 KML I 22-Jul-10 Harihar Nayak Support User not able to pass bills to vendors. MM
Plant (SK01) details in Contract Order No.
436 SKH 23-Jul-10 Vikas Chandra Support 31000000206. MM
 Wrong delivery note entered in invoice, has to be
442 SKH 24-Jul-10 Ramesh Kumar Support corrected. MM

Error in releasing GR blocked stock material doc -

posting not possible, incorrect financial transaction of
447 KML II 26-Jul-10 Baljit Singh Support the cmmt item MM-FI

448 SKH 26-Jul-10 Om Prakash Support Error in MIRO - Annual Budget exceeded. MM-FI

451 SKH 26-Jul-10 Vikas Chandra Support Error in PO 43/48 - wants us to increase quantity MM

Error in invoice cancellation - invoice was created

456 SKH 26-Jul-10 Om Prakash Support using evaluated receipt settlement. MM-FI

462 KML II 27-Jul-10 Ajay Patra Support Needs list of PO/SA released by other users. MM
464 KML I 27-Jul-10 Baljit Singh Support User not able to do GR returns. MM

User has a bill of M/s machine tools (india)ltd, bill

no.86. At the time of miro system is calculating wrong
467 SKH III 28-Jul-10 Joy Matthew Support tax. (2% cst more) MM

User is printing excise invoice and the print has 5 items

475 KML I 28-Jul-10 Puneet Bhatia Support wheras the reference doc has 3. MM
483 KML I 30-Jul-10 Baljit Singh Support Error in PO - PO has no selectable items. MM

User needs us to transfer stock from old material code

487 SKH Pun 31-Jul-10 Netaji Thorat Support to new due to PO change. MM
Upendra, Nafe
488 KML 31-Jul-10 Singh Support Problems occuring due to unopen periods. MM
489 SKH 01-Aug-10 Kiran Kumar Support Problems occuring due to unopen periods. MM

Inventory aging report is has not been developed yet,

report generated from J1IFR is not up to mark and not
491 SKH III 02-Aug-10 Uma Shanker Support showing the aging as per value blocked at vendor end. MM-ABAP

492 SKH Pun 02-Aug-10 Rahul Dode Support Stock of capital items to be uploaded. MM
496 SKH III 03-Aug-10 Ramesh Kumar Support Problem in MIRO. MM
Problem in MIRO - while processing user gets
497 SKH III 03-Aug-10 Ramesh Kumar Support message RG23 Part II not done. MM
Problem in taking print out of PO - Unsupported
498 KML I 03-Aug-10 Rakesh Gupta Support personality PCL MM
Error in MIRO - Vendor not defined in Company Code
499 SKH Pun 03-Aug-10 Pradyumna Rainak Support SKHP MM
500 SKH 03-Aug-10 Pawan Sharma Support Requires Purchase order return process. MM
GRN's made wrong in terms of quantity, date etc. User
504 KML II 04-Aug-10 Sunil Mittal Support wants us to cancel/reverse them. MM
The responsibility of SA releasing in KML-1 is to be
510 KML I 05-Aug-10 Rakesh Rahi Support shifted from Corporate Purchase to Accounts MM
Error in Material creation - material alreqdy maintained
516 KML I 05-Aug-10 QA receipt Support for this transaction MM

517 KML II 06-Aug-10 Umesh Sharma Support Error in GR - account determination problem. MM
520 SKH I 06-Aug-10 Dharamveer Support Excise duty not showing in PO MM
521 KML I 06-Aug-10 Baljit Singh Support Error in GR - PO contains no selectable items. MM
Pending bills for PARK Non woven - No GR possible
522 KML I 07-Aug-10 Baljit Singh Support for PO MM

Profit Center to be entered in material master of two

materials - RMS00001104 and RMS00001106; user
523 SKH Pun 07-Aug-10 Prasad Kulkarni Support unable to do this due to error MM
 User has a bill of Industrial general ageency (IN:No.
7786) & Divine engg: IN:No.005); At the time of miro
529 SKH I 10-Aug-10 Joy Matthew Support system is not calculating tax. MM

In service Po by fault system catch ED value. It

changes PO valve & by mistake if supplier made
invoice as per Po it is also dangerous. User needs new
530 SKH Pun 10-Aug-10 B.Banerjee Support tax code accordingly. MM
Discrepancies at the time of MIRO. The qty of MIRO
was 500 nos. but actual MIGO quantity was 100 nos
534 KML I 10-Aug-10 Harihar Nayak Support each. MM
inv qty is 1000 pcs., miro screen qty reflects 850 pcs
as well as purchase history ZERO qty. Now what is it’s
536 SKH I 11-Aug-10 Ramesh Kumar Support correct no. & how to determine? MM

One of our suppliers (Capital Goods) M/n Nash

Robotic supplied us capital goods through their invoice
no:70 dated16.04.10, Gate entry and GRN already
complted and when we go for Cenavt entry the system
has shown the message posting in plant SK01 not
539 SKH III 11-Aug-10 AR Sinha Support possible. MM
While revoking service entry sheet the system is
showing ,error Posting only possible in periods 2011/05
543 SKH Pun 11-Aug-10 Dilip Shinare Support and 2011/04 in company code SKHP. MM

User wants us to transfer the authorization from the

purchase to the accounts user ID FI_AP fro the
release of schedule agreements.
Vasdev, Manoj Additionally, current authorization provided to materials
544 KML I 12-Aug-10 Nagpal Support id in this regard to be removed. MM-BASIS
546 SKH Pun 12-Aug-10 Anil Barbade Support Profit Center to be maintained for materials. MM
Variance in values displayed on RGP and 57F4
552 SKH I & I 13-Aug-10 Rajeev Kalra Support Challan. MM

Problem in material RMS000001134, during its gate

entry it is not showing its BOM, this material is enter in
553 SKH I 13-Aug-10 Pawan Toor Support plant through subcontracting purchase order 55-563. MM
Numerous wrong GRNs have been made, need to be
554 SKH I 13-Aug-10 Sunil Mittal Support reversed. MM

555 SKH Pun 13-Aug-10 Madhav Sanap Support Not able to print 57F4 Challans in SAP. MM
In PO No 5510000569 (KML-I) price amended but in
556 SKH I 14-Aug-10 Sunil Shishodia Support Print out it is still showing the old rates. MM

Agst. Inv. of BSL , where rate is mentioned @ Rs.1.00

( one ) only ,but our P.O..no- 5500000494 rate is @
Rs 74.08 & 99.09 respectively , so difference amt.
between Inv. & .O rate we intend to post thru sundry
557 SKH I 14-Aug-10 Ramesh Kumar Support provision a/c , but system is not accepting. why ? MM
In PO no. 4400000032 part no.s are not being
558 KML I 14-Aug-10 Baljit Singh Support displayed. MM
External procurement type of material RMS1193 to be
564 SKH Pun 16-Aug-10 Netaji Thorat Support changed. MM
They are receiving 4 vendor invoices. SAP System not
posting Cenvat Entry. SAP Solution Request No.
565 SKH III 16-Aug-10 Devender Kumar Support 9999000211 MM

User has to create production version for materials, but

567 SKH Pun 16-Aug-10 Netaji Thorat Support cannot do so because stock exists. MM

User is printing 57F4 Challan, excess materials are

573 SKH Pun 17-Aug-10 Anil Barbade Support coming in print and its showing place as gurgaon. MM-ABAP
Shambhu Wrong quantity posted in service entry sheet. Needs it
577 SKH III 17-Aug-10 Upadhyay Support to be reversed. MM
 User not able to create SA for material RMS266
584 SKH I 18-Aug-10 Ajab Singh Support because GR blocked stock exists for material. MM

User has a bill of Bhagwati Enterprises; Bill no.3898. At

587 SKH I 18-Aug-10 Joy Matthew Support the time of miro system is not showing amt & qty in po. MM
Bill No – 0710001330 Dt: 15.07.2009 of M/s Tata
ryerson Ltd, is not being punch in SAP do to some
588 SKH I 19-Aug-10 Rajeev Ranjan Support problem. MM

User has a bill of Allied Ferro Industries; Bill no. 46118.

589 SKH I 19-Aug-10 Joy Matthew Support At the time of miro system is calculation wrong rates. MM

IMPORT PO price problem - we need in this PO 0.839

EURO but our system catch round figure i, e 0.84
591 SKH Pun 20-Aug-10 B.Banerjee Support EURO. In this matter we lose so many rupee. MM-FI
599 SKH I 21-Aug-10 Tripti Kaushik Support wrt issue #181, the problem still exists. MM
User unable to enter price of material while creating
612 SKH 26-Aug-10 Sunil Shishodia Support PO. MM
 Resolution
Time/ Open
Date Since
Priority Referred To Status Resolved (Days) Resolution Remarks
Medium Pardeep Malik Resolved 30-Apr-10 1 User to be empowered from Next Month
Medium Uma Shanker Resolved 30-Apr-10 1 User to be empowered from Next Month

Ravi Gupta, User has been explained the correct process to be

Medium Abhishek Rajauria Resolved 04-May-10 1 followed so that this problem is not faced in future.

The user was following a wrong process because of

Medium Abhishek Rajauria Resolved 05-May-10 1 which the problem occurred.

User has been explained the correct process to be

Medium Abhishek Rajauria Resolved 06-May-10 2 followed so that this problem is not faced in future.
Necessary customizations have been done to solve
Medium Pardeep Malik Resolved 06-May-10 1 problem.

Pardeep Malik,
Abhishek
Rajauria, Kiran
Low Kumar Resolved 08-May-10 2

Pardeep Malik,
Abhishek
Rajauria, Ravi
Medium Gupta Resolved 08-May-10 2 Correct process has been explained to user.

Abhishek
Rajauria, Pardeep
Low Malik Resolved 17-May-10 8 User has been adviced to use standard system.
Medium Pardeep Malik Resolved 10-May-10 1 Number Range created.

Pardeep, Ravi
Medium Gupta, Ameen Resolved 14-May-10 2 New Z-tcode has been created to solve the problem.

Medium Pardeep, Ameen Resolved 14-May-10 1 New Z-tcode has been created to solve the problem.
Problem was from user end. Proper procedure to be
Medium Ravi Gupta Resolved 15-May-10 1 followed has been explained to him.

Medium Pardeep Malik Resolved 17-May-10 3 Correct process has been explained to user.

Medium Ravi Gupta Resolved 15-May-10 1 Stock has been updated.

 User has been taught how to create a Scheduling
Medium Ravi Gupta Resolved 17-May-10 1 Agreement.

Medium Ravi Gupta Resolved 18-May-10 1 Stock transfer done.

Pardeep Malik,
Kapil Nehra, Solution provided to uncheck post-automatically field in
Medium Manoj Sapra. Resolved 20-May-10 3 G/L.

Pardeep Malik,
Ravi Gupta, Kapil
Nehra, Manoj
Medium Sapra. Resolved 18-May-10 1 Solution provided to user.

Low Pardeep Malik Resolved 21-May-10 3 Cannot be done.

User has been told to maintain the material in the
Medium Pardeep Malik Resolved 19-May-10 1 respective Storage Location.
Pardeep, Ravi User was entering cost center manually. Correct
Medium Gupta Resolved 21-May-10 3 process has been explained to him.

Pardeep, Ravi
Low Gupta Resolved 24-May-10 5

Medium Pardeep Resolved 20-May-10 1 Problem in Excise posting. Solution explained to user.

Steps to be followed to avoid the problem have been

Medium Pardeep Malik Resolved 21-May-10 1 explained to user.

Medium Pardeep Malik Resolved 21-May-10 1

Problem in process follwed by user. Correct process
Medium Pardeep Malik Resolved 21-May-10 1 has been explained.
Necessary customizations have been done to solve
Medium Pardeep Malik Resolved 21-May-10 1 problem.

Vendor-Material Group classification had been

maintained which was being picked up by the system.
Tax based classification has now been made to solve
Medium Pardeep Malik Resolved 21-May-10 1 the problem.
Necessary customizations have been done to solve
Medium Pardeep Malik Resolved 21-May-10 1 problem.
Necessary customizations have been done to solve
Medium Pardeep Malik Resolved 21-May-10 1 problem.

Standard BDC has to be used which is already avbl

Low Pardeep Malik Resolved 25-May-10 4 with the user.
Pardeep Malik,
Medium Ravi Gupta Resolved 24-May-10 1 CST Maintained. Necessary Customizations done.
 Pardeep Malik, Necessary customizations have been done to solve
Medium Ravi Gupta Resolved 24-May-10 1 problem.

Pardeep Malik,
Medium Ravi Gupta Resolved 24-May-10 1 Solution explained to user.

Solution provided to Ramesh Kumar/Tripti with

Low Pardeep Malik Resolved 29-May-10 5 consultation with Mr.Khurana.

Medium Pardeep Malik Resolved 25-May-10 1

User was not entering Plant in the document, because
of which address was not being displayed. Solution
Medium Pardeep, Ameen Resolved 25-May-10 1 explained to him.

Medium Ravi Gupta Resolved 26-May-10 1 User's understanding is incorrect. The tax is 10.3%.
Tevendra, Kiran
Medium Kumar, Ravi Resolved 26-May-10 1 QI Info record maintained.

Medium Pardeep, Ameen Resolved 26-May-10 1 Necessary changes made in program, problem solved.

Problem arises due to mistake is process followed by

Medium Pardeep Malik Resolved 26-May-10 1 Stores dept. Solution provided.

Problem arises due to mistake is process followed by

Medium Pardeep Malik Resolved 26-May-10 1 Stores dept. Solution provided.
Problem in procedure followed by user. Solution
Medium Pardeep Malik Resolved 26-May-10 1 explained.

Medium Pardeep Malik Resolved 27-May-10 1

Pardeep, Ravi
Medium Gupta Resolved 27-May-10 1
Pardeep, Ravi Necessary customizations have been done to solve
Medium Gupta Resolved 27-May-10 1 problem.

Ravi Gupta, Procedure to be followed has been explained to user

Medium Pardeep Malik Resolved 28-May-10 1 along with its effects wrt other modules.

Low Pardeep Malik Resolved 02-Jun-10 6

Excise Master was not being maintained properly, steps

Ravi Gupta, being followed were also incorrect. Correct process has
Medium Pardeep Malik Resolved 31-May-10 1 been explained to user.

Medium Ravi Gupta Resolved 31-May-10 1

 User has to enter current posting date. Solution
Medium Ravi Gupta Resolved 31-May-10 1 explained to him.
Problem arises due to mistake is process followed by
Medium Pardeep Malik Resolved 31-May-10 1 Stores dept. Solution provided.
Problem arises due to mistake is process followed by
Medium Pardeep Malik Resolved 31-May-10 1 Stores dept. Solution provided.
Problem arises due to mistake is process followed by
Medium Pardeep Malik Resolved 31-May-10 1 Stores dept. Solution provided.
Problem arises due to mistake is process followed by
Medium Pardeep Malik Resolved 31-May-10 1 Stores dept. Solution provided.
Ravi Gupta,
Medium Pardeep Malik Resolved 31-May-10 1 Correct process has been explained to user.

Medium Pardeep Malik Resolved 31-May-10 1 Periods have been opened.

Medium Ravi Gupta Resolved 01-Jun-10 1 Periods have been opened.

Necessary customizations have been done to solve

Medium Pardeep Malik Resolved 4-Jun-10 4 problem.
Medium Pardeep Malik Resolved 01-Jun-10 1 Solution provided to user.

Medium Ravi Gupta Resolved 02-Jun-10 1 User Manual with screenshots provided to user

Medium Ravi Gupta Resolved 02-Jun-10 1 Solution provided to user.

Lakhendra,
Sanjay Sharma, Process explained to user. Will provide training if
Medium Pardeep Malik Resolved 03-Jun-10 2 requirement arises.

Medium Ravi Gupta Resolved 04-Jun-10 2 Material Master maintained. Issue Solved.
Medium Pardeep Malik Resolved 03-Jun-10 1 Solutions provided to user.

Low Pardeep Malik Resolved 15-Jun-10 11

Medium Ravi Gupta Resolved 05-Jun-10 1 Alternate tcodes provided to user.

Medium Ravi Gupta Resolved 05-Jun-10 1 Solution provided to user.

Medium Sunil Sharma Resolved 5-Jun-10 1

Medium Ravi Gupta Resolved 8-Jun-10 2 Process explained to user

Medium Ravi Gupta Resolved 8-Jun-10 1 Right procedure explained to concerned user.

Medium Pardeep Malik Resolved 9-Jun-10 1

Medium Pardeep Malik Resolved 9-Jun-10 1
Medium Pardeep Malik Resolved 9-Jun-10 1
Medium Kiran/Sarath Resolved 9-Jun-10 1 Stock uploaded as per user request.

Medium Pardeep Malik Resolved 11-Jun-10 1

Medium Pardeep Malik Resolved 11-Jun-10 1

Medium Pardeep Mailk Resolved 12-Jun-10 1 User trained on how to perform this activity
Extend the GL in company SKHP; This has to be done
Medium Pardeep Mailk Resolved 14-Jun-10 3 by Mr Vijay and not SAP helpdesk
Medium Arpan Saini Resolved 12-Jun-10 1
GR based IV should have been checked while Creating
Medium Pardeep Mailk Resolved 14-Jun-10 1 PO/Vendor
Medium Pardeep Mailk Resolved 15-Jun-10 1

Medium Pardeep Mailk Resolved 17-Jun-10 3

Medium Ravinder/Sarath Resolved 16-Jun-10 2 Service sheet was not approved by the concerned dept
Medium - Resolved 16-Jun-10 1 To be done by user and not SAP helpdesk

Medium Pardeep Malik Resolved 18-Jun-10 2

Medium Pardeep Malik Resolved 17-Jun-10 1

Pardeep Malik/ Maintain J1ID data for the material with chapter ID and
Medium Ravinder Gupta Resolved 18-Jun-10 1 plant combination.
Raviender/
Low Ameen Resolved 30-Jun-10 13

Medium Pardeep Malik Resolved 19-Jun-10 1

Medium Pardeep/Ravi Resolved 26-Jun-10 1
Medium Pardeep Resolved 26-Jun-10 1
Medium Ravi Resolved 02-Jul-10 5
Medium Ravi Resolved 30-Jun-10 3

Medium Ravi Resolved 28-Jun-10 1 Data entry problem

Medium Ravi/Pardeep Resolved 30-Jun-10 2

Medium Ravi Resolved 30-Jun-10 1
Medium Ravi Resolved 30-Jun-10 1

Scheduling agreement 5500000045 price condition for

Medium Ravi/Pardeep Resolved 02-Jul-10 1 Material BOC000000456 not maintained

Medium Ravi/Pardeep Resolved 06-Jul-10 5

Medium Lakhendra Resolved 03-Jul-10 2
Low Ravi Resolved 05-Jul-10 3 Std report provided
Medium Pardeep Resolved 03-Jul-10 1
Medium Pardeep Resolved 05-Jul-10 1

Medium Pardeep Resolved 05-Jul-10 1

Medium Pardeep Resolved 05-Jul-10 1

Medium Pardeep Resolved 09-Jul-10 4 Problem at user end. Doubt clarified.
Medium Pardeep, Ravi Resolved 15-Jul-10 8

Medium Pardeep, Ravi Resolved 09-Jul-10 2 Solution Provided.

Medium Pardeep Resolved 08-Jul-10 1 Block removed.
Alternate unit of measure created. User will have to use
Medium Pardeep Resolved 08-Jul-10 1 it as required.
 User was following incorrect procedure in SAP. He has
Medium Kiran Kumar Resolved 08-Jul-10 1 been guided on how to do the task.

Medium Pardeep, Ravi Resolved 09-Jul-10 1

Medium Pardeep Resolved 13-Jul-10 1 Soluiton with screenshots provided to user.

Clarification required, users problem doesn't seem to

Medium Rahul Dode Resolved 13-Jul-10 1 exist.
Problem in process followed by user. Solution Provided
Medium Ravi Gupta Resolved 13-Jul-10 1 to user.
User has been adviced to get the validity period of
Medium Ravi Gupta Resolved 14-Jul-10 1 material price extended. This will solve the problem.

Problem in process followed by user in MIRO. Correct

Medium Ravi Gupta Resolved 17-Jul-10 3 process explained.

Medium Ravi Gupta, Surya Resolved 15-Jul-10 1

Material Inventory was incomplete because of which it

was blocked. The user has been told how to complete
Medium Ravi Gupta Resolved 15-Jul-10 1 inventory so that the problem is solved.
User was following incorrect process. Correct process
Medium Ravi Gupta Resolved 15-Jul-10 1 explained to him.

Medium Ravi Gupta Resolved 19-Jul-10 4 Solution explained to user.

User and auditors have been explained that both the

tcodes have a separate use and work differently. Their
result is based on user inputs and hence they should
Medium Ravi Gupta Resolved 17-Jul-10 2 understand the differences from the business users.

Medium Ravi Gupta Resolved 17-Jul-10 1

Medium Ravi Gupta In Progress 4860 User has provided the required data on 6-Aug

Incorrect process followed by user. Solution explained

Medium Ravi Gupta Resolved 21-Jul-10 1 to him.

Medium Ravi Gupta Resolved 27-Jul-10 7 Solution provided to user.

Medium Ravi Gupta Resolved 22-Jul-10 1 Bills had already been passed.

Medium Ravi Gupta Resolved 23-Jul-10 1

 User will have to reverse invoice and GRN, then he can
Medium Tevendra Resolved 24-Jul-10 1 make the changes.

Ravi Gupta, Kapil

Medium Nehra Resolved 26-Jul-10 1 Detailed solution with screenshots provided to user.
Kapil Nehra, Ravi
Medium Gupta Resolved 28-Jul-10 3 User has been adviced to increase the budget.
User wants to increase quantity in standard PO
Medium Ravi Gupta Resolved 26-Jul-10 1 (closed), this is not allowed.

Kapil Nehra, Ravi Error was coming because the line item was blocked by
Medium Gupta Resolved 27-Jul-10 2 purchase dept. Solution explained to user.
Process to be followed to generate this list has been
Medium Ravi Gupta Resolved 28-Jul-10 2 sent to user.
Medium Ravi Gupta Resolved 27-Jul-10 1 Process to be followed has been sent to user.

Medium Ravi Gupta Resolved 28-Jul-10 1

User error. User were trying to print after reversing the

Medium Lakhendra, Nishit Resolved 28-Jul-10 1 invoice
Medium Ravi Gupta Resolved 31-Jul-10 2 User has to user service order for this process.

Stock will not be uploaded by HCL. User has to do this

Medium Ravi Gupta, Nishit Resolved 02-Aug-10 3 after approval from ED and Plant Head.

Medium Ravi Gupta Resolved 31-Jul-10 1 Periods for 05-2011 opened.

Medium Ravi Gupta Resolved 01-Aug-10 Periods for 05-2011 opened.

Pending
with Customer has been provided the relevant reports. They
Medium Ravi Gupta Customer need to use it.
Stock will not be uploaded by HCL. User has to do this
Medium Ravi Gupta Resolved 02-Aug-10 after approval from ED and Plant Head.
Medium Ravi Gupta Resolved 06-Aug-10 Solution provided to user.

Medium Ravi Gupta Resolved 06-Aug-10 Process explained to user.

Print is ok. Problem in process followed by user.
Medium Ravi Gupta Resolved 04-Aug-10 Solution explained.

Medium Ravi Gupta Resolved 03-Aug-10 Vendor Master maintained.

Medium Kiran Kumar Resolved 03-Aug-10 Process with screenshots provided to user.

Medium Ravi Gupta Resolved 19-Aug-10 GRN's reversed by user. Help provided.
Ravi, Arpan,
Medium Nishit Resolved 17-Aug-10 Authorization changed.
The material already exists, user has to create different
Medium Nishit Resolved 06-Aug-10 one or edit using MM02.
Necessary customizations done to solve the problem.
Medium Ravi Gupta Resolved 06-Aug-10 Solution explained to user.
Medium Ravi Gupta Resolved 09-Aug-10 Solution explained to user.
Medium Ravi Gupta Resolved 06-Aug-10 Solution explained to user.

Medium Ravi Gupta Resolved 07-Aug-10 Solution explained to user.

Medium Nishit, Ravi Resolved 07-Aug-10 Required changes made.

 Problem in entries made by store. Solution explained to
Medium Ravi Gupta Resolved 11-Aug-10 user.

Medium Sainath Raikar Open

Problem in entries made by store. Solution explained to

Medium Ravi Gupta Resolved 11-Aug-10 user.

Problem in entries made by store. Solution explained to

Medium Ravi Gupta Resolved 11-Aug-10 user.

Problem in entries made by store. Solution explained to

Medium Ravi Gupta Resolved 19-Aug-10 user.

Medium Ravi Gupta Resolved 12-Aug-10 Solution provided.

Ravi Gupta, Arpan

Medium Saini Resolved 17-Aug-10 Authorization changed.
Medium Ravi Gupta Resolved 12-Aug-10 Profit Center maintained.

Medium Ravi Gupta Resolved 27-Aug-10

Medium Ravi Gupta Resolved 13-Aug-10 Solution provided.

User has been asked to meet Ravi for resoluton of
Medium Ravi Gupta Resolved 13-Aug-10 problem.
There is no problem in printing. User has to use tcode
Medium Nishit Resolved 13-Aug-10 SP02 for the same.

Medium Ravi Gupta Resolved 17-Aug-10

Medium Ravi Gupta Resolved 16-Aug-10

Problem in PO, to be corrected by purchase dept.
Medium Ravi Gupta Resolved 16-Aug-10 Solution explained to user.

Medium Ravi, Nishit Resolved 16-Aug-10 Required changes done in material master.

Medium Ravi Gupta Resolved 20-Aug-10 Solution provided to user.

Medium Sainath, Kiran Resolved 20-Aug-10

Ravi, Krishan Necessary changes made in smart form and output

Medium Kumar Resolved 20-Aug-10 type. Problem solved.

Medium Ravi Gupta Resolved 18-Aug-10 Solution provided to user.

Medium Ravi Gupta Resolved 19-Aug-10 Solution provided to user.

Medium Ravi Gupta Resolved 19-Aug-10 Solution provided to user.

Medium Ravi Gupta Resolved 19-Aug-10 Solution provided to user.

Medium Ravi Gupta Resolved 19-Aug-10 Solution provided to user.

Sainath Raikar,
Medium Kapil Nehra Open
Medium Ravi Gupta Open

Medium Ravi Gupta Open

Other Remarks No of Days
0-2
0-2

0-2

0-2

0-2

0-2

0-2

0-2

6-8
0-2

The challan has already been

printed once. It cannot be
reprinted in standard system. So,
Ameen has to look into this
matter. 0-2

0-2

0-2

2-4

0-2
User has been explained that
scheduling agreement has to be
used. 0-2

0-2

2-4

The finance user has to check the

G/L settings and uncheck the
automatic postings checkbox. He
has been requested to do the
same. 0-2

2-4

0-2

2-4

4-6

0-2

0-2

0-2

0-2

0-2

0-2

0-2

0-2

2-4

0-2
 0-2

Problem from user end. Some

finance user has done the GR/IR
Manintenance. We have still not
been able to find out who has
done this. 0-2

4-6

0-2

0-2

0-2

0-2

Problem in print program.

Calculation formula is incorrect. 0-2

0-2

0-2

0-2

0-2

0-2

0-2

0-2

4-6

0-2

0-2
 0-2

0-2

0-2

0-2

0-2

0-2

0-2

0-2

2-4
0-2

0-2

0-2

0-2

0-2
0-2
The valuation class 1302 contain
a material of value more than 1
crore. >10

0-2

0-2

PR's cannot be printed 0-2

0-2
0-2

0-2
0-2
 0-2
0-2

0-2

0-2
0-2

2-4
0-2

0-2
Stock is not available 0-2

2-4

0-2
0-2

Await user input 0-2

0-2

Await user input 0-2

>10

0-2
0-2
0-2
4-6
2-4

0-2

0-2
0-2
0-2

0-2

4-6
0-2
2-4
0-2
0-2

0-2

0-2
2-4
Correct invoice no. required, the
invoice has already been
reversed.
Problem in output type.

Problem not clear