18 October 2023
U P YA f o r S c h o o l L e a d e r s
Capacitating Schools in Crisis Management Planning and Implementation
D AY 1 – O C TO B E R 11 , 2 0 2 3
RAFI Prayer
Group Roles & Schedules
• You will be grouped into 5 teams:
• RAFI: Day 1 Afternoon – Energizer, Recap of Morning Activity & Summary
• Asturias: Day 2 Morning – Morning Prayer, Energizer & Recap
• Balamban: Day 2 Afternoon – Energizer, Recap of Morning Activity &
Summary
• Pinamungajan: Day 3 Morning - Morning Prayer, Energizer & Recap
• Tuburan: Day 3 Afternoon - Energizer, Recap of Morning Activity &
Summary
GTKY
Who is your celebrity
ka look-alike? What is
your nickname?
What are your
expectations?
1. Training
2. Co-participants
3. Facilitator(s)
HOUSE RULES
• - E xpress yourself responsibly.
- N o to “kill joy”.
- J ust believe in Time Management.
- O pen to learn, relearn & unlearn.
- Y our presence is a gift.
HOUSE RULES
(E.N.J.O.Y.)
Activities for Day 1
❑Arrivals and Admission
❑Preliminaries
❑GTKY
❑Expectations Setting Start: 9:00 am
❑Session Guidelines
❑Workshop Objectives End: 5:30 am
❑Terminologies
❑Key Components of School Resilience
❑The Impact of Crisis on the School System
❑Crisis Management
❑7 Checkpoints of Essential Actions for Crisis Management
❑Settling Down to Rooms
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WORKSHOP
OBJECTIVES
Terminal Objectives
By the end of the UPYA: Resilient School Program, the school heads will be able to:
1. Develop and implement comprehensive Crisis Management Plans (CMPs) tailored to their
specific school contexts, enabling them to effectively navigate and respond to various crises,
including natural disasters, accidents, financial downturns, data breaches, public health
emergencies, and political turmoil.
2. Demonstrate a thorough understanding of crisis management principles, apply proactive
strategies for prevention, efficient preparation and response, and effective recovery, thereby
enhancing the resilience of their school communities and safeguarding the well-being of students,
staff, and stakeholders during challenging and unexpected events.
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Enabling Objectives
Demonstrate an understanding of the concept of resilience and its importance in creating more
resilient schools after the pandemic and other crises.
Define a crisis and analyze its impact on the school system, including teachers, students, and the
entire school community.
Demonstrate a deep understanding of the key principles and components of Crisis Management
including prevention, preparedness, response, and recovery, and explain how each element
contributes to building resilience in schools.
Demonstrate understanding of the Resilient Framework as a blueprint on how to manage crisis in
the future and develop a crisis management plan.
Identify and analyze the unique vulnerabilities and risks faced by their school community,
considering geographical location, historical data, and potential hazards, as a basis for developing
a comprehensive Crisis Management Plan.
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Enabling Objectives
Apply effective data gathering and risk assessment techniques to identify potential crisis
scenarios specific to their school, prioritize potential risks, and develop targeted strategies for
mitigation and response.
Utilize innovative technologies and resources to enhance crisis preparedness and response
capabilities within their school community, considering tools for real-time communication, data
management, and coordination during emergencies.
Collaborate with relevant stakeholders, including educators, staff, students, parents, and local
community members, to ensure a holistic and integrated approach to Crisis Management
Planning, promoting involvement and participation at all levels.
Develop a comprehensive Crisis Management Plan (CMP) for their school, incorporating detailed
crisis response protocols, communication strategies, resource allocation, and contingency
measures tailored to various types of crises.
Articulate the significance of Crisis Management Planning and the impact it can have on building
resilience within their school community, advocating for the importance of proactive measures and
collaboration in ensuring the safety and continuity of education during challenging times.
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Let’s unlock the terms.
Are you ready?
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COLUMN A COLUMN B
A. a dangerous phenomenon, substance, human activity or condition that may
cause loss of life, injury or other health impacts, property damage, loss of
A. Risk livelihood and services, social and economic disruption, or environmental
damage.
B. the ability of a system, community or society exposed to hazards to resist,
absorb, accommodate and recover from the effects of a hazard in a timely and
B. Disaster efficient manner, including through the preservation and restoration of its
essential basic structures and functions.
C. Vulnerability C. the combination of the probability of an event and its negative consequences
D. Resilience D. a time of intense difficulty, trouble, or danger.
E. a serious disruption of the functioning of a community or a society involving
widespread human, material, economic or environmental losses and impacts,
E. Hazard which exceeds the ability of the affected community or society to cope using its
own resources.
F. the characteristics and circumstances of a community, system or asset that
F. Crisis make it susceptible to the damaging effects of a hazard.
G. unforeseen or sudden occurrence, especially danger, demanding immediate
action.
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COLUMN A COLUMN B
A. a dangerous phenomenon, substance, human activity or condition that may cause
A. Risk C loss of life, injury or other health impacts, property damage, loss of livelihood and
services, social and economic disruption, or environmental damage.
B. the ability of a system, community or society exposed to hazards to resist, absorb,
accommodate and recover from the effects of a hazard in a timely and efficient manner,
B. Disaster E including through the preservation and restoration of its essential basic structures and
functions.
C. Vulnerability F C. the combination of the probability of an event and its negative consequences
D. Resilience B D. a time of intense difficulty, trouble, or danger.
E. a serious disruption of the functioning of a community or a society involving
E. Hazard A widespread human, material, economic or environmental losses and impacts, which
exceeds the ability of the affected community or society to cope using its own resources.
D F. the characteristics and circumstances of a community, system or asset that make it
F. Crisis susceptible to the damaging effects of a hazard.
G. unforeseen or sudden occurrence, especially danger, demanding immediate action.
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TERMS DEFINITIONS
CRISIS A time of intense difficulty, trouble, or danger.
A serious disruption of the functioning of a community or a society involving
widespread human, material, economic or environmental losses and impacts,
DISASTER which exceeds the ability of the affected community or society to cope using its
own resources.
A dangerous phenomenon, substance, human activity or condition that may
cause loss of life, injury or other health impacts, property damage, loss of
HAZARD livelihood and services, social and economic disruption, or environmental
damage.
The ability of a system, community or society exposed to hazards to resist,
absorb, accommodate and recover from the effects of a hazard in a timely and
RESILIENCE efficient manner, including through the preservation and restoration of its
essential basic structures and functions.
RISK The combination of the probability of an event and its negative consequences.
The characteristics and circumstances of a community, system or asset that
VULNERABILITY make it susceptible to the damaging effects of a hazard. 18
MODULE 1
Introduction to Resilience
and Crisis Management
Meaningful Conversation
What does
resilience mean to
you as a person?
Meaningful Conversation
How do you
define SCHOOL
RESILIENCE?
Let’s unlock the terms. Are you ready?
• General Definition of Resilience from Oxford Dictionary:
o the capacity to recover quickly from difficulties; toughness
o the ability of a substance or object to spring back into shape; elasticity:
“nylon is excellent in wearability and resilience"
• Definition of Resilience from American Psychological Association
o “Resilience is the process and outcome of successfully adapting to difficult or challenging
life experiences, especially through mental, emotional, and behavioral flexibility and
adjustment to external and internal demands.”
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Definition of Resilience and Resilient Schools
RESILIENCE
• General Definition of Resilience from Oxford Dictionary:
o the capacity to recover quickly from difficulties; toughness
o the ability of a substance or object to spring back into shape; elasticity:
“nylon is excellent in wearability and resilience"
• Definition of Resilience from American Psychological Association
o “Resilience is the process and outcome of successfully adapting to difficult or challenging
life experiences, especially through mental, emotional, and behavioral flexibility and
adjustment to external and internal demands.”
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Definition of Resilience and Resilient Schools
FACTORS CONTRIBUTING RESILIENCE
Factors that contribute to how well people adapt to adversities, predominant among
them:
1. Ways in which individuals view and engage with the world;
2. Availability and quality of social resources;
3. Specific coping strategies; and
4. Psychological research demonstrates that the resources and skills associated
with more positive adaptation (i.e., greater resilience) can be cultivated and
practiced.
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Definition of Resilience and Resilient Schools
SCHOOL RESILIENCE
• School resilience refers to the capacity of an educational institution, such as
a school or a school system, to adapt, withstand, and recover from various
challenges and adversities while continuing to provide a high-quality
education to its students.
• This concept emphasizes the school's ability to effectively respond to
disruptions, whether they are caused by natural disasters, socioeconomic
issues, academic setbacks, or other unforeseen circumstances.
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KEY COMPONENTS OF SCHOOL RESILIENCE
1. ADAPTABILITY
• Schools should have the flexibility to adjust their policies,
teaching methods, and resources in response to changing
circumstances.
• This might involve implementing new teaching technologies,
modifying the curriculum, or providing additional support to
students facing challenges.
2. RESOURCE MANAGEMENT
• Efficient allocation and management of resources,
both human and material, are crucial for resilience.
• Schools must be able to prioritize and distribute
resources effectively to meet the evolving needs of
students and staff.
3. COMMUNITY ENGAGEMENT
• Schools should have the flexibility to adjust their policies,
teaching methods, and resources in response to changing
circumstances.
• This might involve implementing new teaching technologies,
modifying the curriculum, or providing additional support to
students facing challenges.
4. CRISIS PREPAREDNESS
• Schools should have comprehensive crisis management
plans in place to respond swiftly and effectively to
emergencies, such as natural disasters, health crises, or
security threats.
• Regular drills and training can help ensure that everyone
knows their role in times of crisis.
5. SOCIAL AND EMOTIONAL SUPPORT
• Addressing the social and emotional well-being of
students and staff is essential for resilience.
• Schools should provide counseling services, mental
health support, and programs that foster a sense of
belonging and emotional stability.
6. CONTINUOUS IMPROVEMENT
• Resilient schools are committed to ongoing self-
assessment and improvement.
• They use data and feedback to identify weaknesses and
implement strategies for enhancement, ensuring that they
are better prepared for future challenges.
7. INCLUSIVITY
• Resilience should extend to all members of the school
community, including marginalized and vulnerable
groups.
• Schools must be inclusive and equitable in their
response to crises, ensuring that no one is left behind.
In Summary . . . .
In summary, school resilience involves the ability of an
educational institution to navigate adversity while maintaining its
core mission of providing education and support to its students. It
requires adaptability, effective resource management, community
engagement, crisis preparedness, and a commitment to
continuous improvement to ensure that the school can thrive even
in the face of challenges.
ROLE PLAY on CRISIS MANAGEMENT
You will be grouped into 8 groups .
You are expected to portray the scenario
assigned to you.
Highlight what you will do in response to
the assigned CRISIS.
Practice time of 10 minutes.
The Impact of the
Crisis on the School
System
Crisis, whether they are health-related
(e.g., pandemics), natural disasters (e.g.,
hurricanes, earthquakes), social unrest,
or economic downturns, can have
significant and varied impacts on the
school system. These impacts can affect
students, educators, administrators, and
the broader community. Here are some
common ways crises can impact the
school system:
The Impact of the Crisis on the School System
1. Disruption of Learning
One of the most immediate and significant impacts of a crisis is the disruption of
regular classroom instruction. School closures, whether temporary or prolonged,
can interrupt students' learning and potentially lead to learning gaps.
2. Mental and Emotional Well-Being
Crises can take a toll on the mental and emotional well-being of students and
school staff. Fear, anxiety, grief, and stress may increase, necessitating additional
support for mental health and counseling services.
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The Impact of the Crisis on the School System
3. Inequities
Crises can exacerbate existing educational inequities. Students from marginalized
or low-income backgrounds may face greater challenges in accessing remote
learning resources or support, leading to wider achievement gaps.
4. Technology Challenges
Transitioning to remote or online learning during a crisis can be challenging,
particularly for schools that lack the necessary technology infrastructure and
devices. Some students may not have access to the internet or suitable devices,
further deepening educational disparities.
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The Impact of the Crisis on the School System
5. Loss of Social Interaction
The closure of schools can result in a loss of social interaction for students, which
is essential for their social and emotional development. Isolation can lead to
feelings of loneliness and depression.
6. Teacher and Staff Well-Being
Educators and school staff are also affected by crises. They may experience
stress, burnout, and increased workload due to changes in teaching formats,
additional safety measures, and emotional support for students.
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The Impact of the Crisis on the School System
7. Economic Impact
Economic crises can lead to budget cuts and reduced funding for schools. This
can result in layoffs, reduced resources, and program cuts that can negatively
impact the quality of education.
8. Educational Policy Changes
Crises can prompt changes in educational policies and practices. Schools may
adopt new strategies for distance learning, crisis preparedness, and health and
safety measures.
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The Impact of the Crisis on the School System
9. Health and Safety Measures
Schools may need to implement extensive health and safety measures during a
health crisis, such as COVID-19. This includes mask mandates, social distancing,
enhanced cleaning protocols, and vaccination campaigns.
10. Long-Term Educational Effects
Some students may experience long-term educational effects as a result of a
crisis, including decreased motivation, disengagement, and challenges in catching
up with missed learning opportunities.
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The Impact of the Crisis on the School System
11. Community Impact
Schools often serve as community hubs, and their closure can affect not only
students and staff but also families and neighborhoods. The loss of school-based
services and resources can have a broader community impact.
12. Adaptive Resilience
Some students may experience long-term educational effects as a result of a
crisis, including decreased motivation, disengagement, and challenges in catching
up with missed learning opportunities.
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On a positive note, crises can also
prompt schools to develop adaptive
resilience. They may learn to innovate,
use technology more effectively, and
become more prepared for future
challenges.
CRISIS
MANAGEMENT
Crisis Management is a strategic
process that organizations, including
businesses, government agencies, non-
profits, and educational institutions,
employ to effectively respond to and
navigate challenging and unexpected
events that have the potential to disrupt
their normal operations, reputation, or
well-being. These events, often referred
to as crises, can encompass a wide
range of situations, including natural
disasters, public health emergencies,
financial crises, data breaches,
accidents, and more.
The Primary Goals of Crisis Management
Minimize the negative
impact of the crisis on
Mitigate Prioritize the safety and
the organization, its
stakeholders, and its Ensure Safety well-being of individuals,
including employees,
assets. This involves
taking swift action to Damage customers, and
public, in any crisis
the
prevent the situation
from worsening. response efforts.
PRIMARY
Protect and preserve
the organization's GOALS Work towards a return to
reputation and
credibility by normal operations as
quickly as possible, while
transparently
effectively
the crisis
and
managing
and
Maintain Restore also learning from the
crisis to enhance future
communicating
stakeholders.
with
Reputation Normalcy preparedness.
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THE KEY COMPONENTS OF CRISIS MANAGEMENT
LEARNING AND
PREPAREDNESS RESPONSE COMMUNICATION RECOVERY
ADAPTATION
Before a crisis When a crisis Effective After the crisis is One of the essential
occurs, unfolds, the response communication is a contained, the aspects of crisis
organizations phase involves cornerstone of crisis organization enters management is
develop and activating the crisis management. the recovery phase. learning from each
implement crisis management team, Organizations need to This involves crisis and using
coordinating actions, communicate both these experiences
management plans internally and assessing the
and strategies. This and executing the damage, making to enhance future
pre-planned externally, providing preparedness.
includes identifying timely and accurate necessary repairs,
potential risks, strategies to address and implementing Organizations often
the crisis. Immediate information to
conducting risk stakeholders, strategies to return conduct post-crisis
assessments, and actions may include to normal reviews, revise their
including employees,
establishing providing aid, customers, the media, operations. It may crisis management
containing the and the public. Clear plans, and
response teams with situation, and
also include post-
assigned roles and and transparent crisis analysis and implement changes
notifying relevant communication helps based on lessons
responsibilities. authorities. improvement
maintain trust and planning. learned.
mitigate rumors.
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Resilient Framework: 7 checkpoint of essential actions for Crisis Planning
1. Risk Assessment and Identification
Conduct a comprehensive risk assessment to identify potential crises that could
impact the organization. Consider both internal and external risks, such as natural
disasters, cybersecurity threats, economic downturns, and operational
vulnerabilities.
2. Crisis Team Formation and Training
Establish a dedicated crisis management team with clearly defined roles and
responsibilities. Ensure team members are trained and familiar with crisis
procedures. Designate a crisis leader who will coordinate and oversee crisis
response efforts.
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The Impact of the Crisis on the School System
3. Crisis Communication Planning
Develop a robust crisis communication plan that outlines how the organization will
communicate with internal and external stakeholders during a crisis. This plan
should include communication channels, key messages, spokespersons, and
procedures for timely updates.
4. Resource Allocation and Resilience Measures
Allocate the necessary resources, including personnel, technology, and financial
resources, to support crisis management efforts. Implement resilience measures
such as redundant systems, data backups, and supply chain diversification to
minimize the impact of crises.
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The Impact of the Crisis on the School System
5. Incident Response Protocol
Create incident response protocols and procedures tailored to different types of
crises. These protocols should outline immediate actions to take when a crisis
occurs, including containment, mitigation, and notification of relevant authorities.
6. Testing and Drills
Regularly test the crisis management plan through simulated exercises and drills.
These tests help identify gaps, improve coordination, and ensure that the crisis
team is well-prepared to respond effectively
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The Impact of the Crisis on the School System
7. Documentation and Post-Crisis Analysis
Maintain detailed records of crisis events, response actions, and outcomes. After
each crisis, conduct a thorough post-crisis analysis to evaluate the effectiveness
of the response, identify areas for improvement, and update the crisis
management plan accordingly.
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Summary
• It's important to note that crisis planning should be a
dynamic process that evolves as the organization's Start: 9:00 am
environment and risks change. Organizations should also
stay informed about emerging threats and adapt their End: 5:30 pm
crisis management strategies accordingly.
• By following these essential actions and integrating them
into a resilient framework, organizations can enhance
their ability to navigate crises, minimize damage, and
recover more effectively, ultimately strengthening their
overall resilience.
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WORKSHOP TIME!
INCIDENT RESPONSE TEMPLATE
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WORKSHOP TIME!
TESTING AND DRILLS TEMPLATE
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WORKSHOP TIME!
AFTER CRISIS REVIEW REPORT
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Resilient Framework: 7 Checkpoints of Essential Actions for Crisis Planning
1. Risk Assessment and
A resilient framework for crisis planning
Identification
typically involves a set of essential 2. Crisis Team Formation and
actions or checkpoints that
organizations should follow to enhance
Training
their preparedness and response to
crises. While the specific framework 3. Crisis Communication Planning
may vary depending on the
organization's needs and industry, here 4. Resource Allocation and
are seven common checkpoints of
Resilience Measures
essential actions for crisis planning:
5. Incident Response Protocols
6. Testing and Drills
7. Documentation and Post-Crisis
Analysis
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A THOUGHT TO PONDER
During a CRISIS, a tired
body and a tired mind
are refueled by a heart
willing to help.
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