Manajamen Strategi
Manajamen Strategi
2 This Template is organized into three primary parts: Part I, Part II, and the respective data output pages for your respective matrices. All data entered will be entered into Part I
or Part II. Part I consists of data entry in developing matrices, where Part II consists of data entry for your financial information, including ratios, financial statements, and
projected financial statements. Blue buttons are provided for navigating within and to Part I, yellow buttons are for navigating within and to Part II, orange buttons are for
navigating to the respective matrices and pink buttons are for navigating to your financial output tables. The navigation buttons along the top of Part I and Part II may not be
visible for Apple users but all other features should work without any problems.
2 Weights reveal how important a factor is to being successful in the industry. All weights are "industry-based." A factor of 0.10 for example is 5 times more important than a
factor of 0.02 for being successful in the industry. Do not be afraid to include factors with lower weights though. To have a factor make your top 10 list (10 strengths for
example out of the 100s the firm likely has), justifies its importance, yet it still may be relatively a lot less important to the industry than others factors you include. Also, be
mindful with respect to what industry your firm operates. A moderate priced casual hamburger restaurant may have more in common with a moderate priced chicken
restaurant than with McDonalds. Automatically considering McDonalds, Burger King, and Wendy's as the "industry" just because they all sell hamburgers may not be
appropriate. Here, casual moderated priced restaurants may serve better as the "industry." After entering in the weights, check to make sure the sum of your weights equals 1.0
for your internal factors. Also, arrange your strengths with highly weighted factors listed first; arrange your Weaknesses also with highly weighted factors listed first.
3 In contrast to weights that are industry-based, ratings are company-based and reveal how well your firm is performing. Use the coding scheme given below for ratings in an IFE
Matrix: If your strengths are being cut off, simply drag your cursor between the two row numbers on the left to widen the row.
1 = "major weaknesses"
2 = "minor weaknesses"
View IFE Matrix
3 = "minor strength"
4 = "major strength"
2 Weights reveal how important a factor is to being successful in the industry. Read over the #2 tip under strengths and weaknesses above since the same logic applies for the
external factors. After entering in the weights, check to make sure your sum of weights equals 1.0 for all 20 external factors. List factors according with highest weight items
first.
3 Ratings again are company-based and reflect how well the firm is addressing the particular factor. Use the coding scheme given below for ratings in an EFE Matrix. If your
opportunities are being cut off, simply drag your cursor between the two row numbers on the left to widen the row.
1 = "company's response to the external factor is poor"
2 = "company's response to the external factor is average"
View EFE Matrix
3 = "company's response to the external factor is above average"
4 = "company's response to the external factor is superior"
2 After entering in 12 critical success factors, enter in a weight for each factor; weights are industry-based. Be sure to check the bottom of the "Enter Weight Below" column, to
make sure your sum weight is equal to 1.00. It is okay for some factors to receive a low weight and a factor or two to receive a high weight of say 0.20.
3 After entering in your weights, type the name of your company and two other competitors in the corresponding boxes.
4 After entering in the weights and identifying your company and two rival firms, then enter in a Rating (company-based) in the "Enter Rating Below" column for each
organization. DO NOT ASSIGN THE COMPANIES THE SAME RATING; TAKE A STAND; MAKE A CHOICE. In a CPM, use the coding scheme provided below for
ratings.
1 = "major weaknesses"
2 = "minor weaknesses" View CPM Matrix
3 = "minor strength"
4 = "major strength"
1,00
View CPM Matrix
2 In each division, enter a name, followed by the dollar amount in revenues for that division. Do not include M or B for
millions or billions, but do drop off zeros. For example, for $100,000,000, you could enter 100,000 or 100 just be
consistent.
3 After completing Step 2 in developing a BCG, enter in the dollar amount in revenues for the top rival firm for each
division. Note, the top rival may be you and in this situation enter in your company's revenue for that division. Also, note
the top rival may be different for different divisions. For example, if your firm is Avon, Avon's top rival in its lipstick
division may be Revlon, but for nail polish, the top rival in the industry may be L'Oréal, and in makeup, Avon may be the
market leader. There is no need to label the top rival by name, but you could mention in class as part of your presentation.
Be sure to enter in all numbers in the same $ format you used in Step 2 above. If you do not have a perfect apples to apples
comparison, (possibly a rival firm combines lipstick and makeup, where your firm separates the two) then estimate as best
you can and make note in your presentation.
4 Finally, enter in the industry growth rate (IGR) for each division. Generally, taking the top 2 or 3 rivals for each division
(along with your firm), adding their numbers together for the current year and the previous year and using the equation
(Current Year - Previous Year) / Previous Year is sufficient to estimate guess of the industry growth rate. This is because
generally the top 3 players dominate an industry. Note, using this process also weights larger firms more, which is exactly
what you desire. Do not use total revenues; instead, use divisional revenues. Division industry growth rates (IGR) must be
between -0.20 and 0.20. If outside these ranges, simply use -0.20 or 0.20 and mention during your presentation.
5 Everything is calculated and positioned for you (Other than Industry Growth Rate in Step 4) including the Relative Market BCG
Share Position (RMSP). The BCG matrix in this Template does not produce pie slices to show profits. You may wish to
discuss divisional profits in your presentation.
BCG
2 Company wide EFE and IFE scores are automatically entered once you complete the EFE and IFE Matrices.
3 Enter in estimated EFE and IFE Scores for your respective divisions.
4 This Template's IE matrix does not produce pie slices to show profits.
IE
IE
Enter The Name Of Your Firm
Telkomsel
Your Firm's
Enter in division names below. If less than 5, leave the other spaces blank and no circles will appear. Remember you could Estimated Estimated EFE
Division
use divisions by geographic region for the BCG and by product/service type for the IE (or vice versa). IFE Score Score
Revenues
IE
SPACE Matrix
1 Include five (and only five) factors to assess each SPACE axis: Financial Position (FP), Stability Position (SP), Competitive
Position (CP), and Industry Position (IP).
2 Enter the five factors you wish to use each for FP, SP, CP, and IP and the corresponding rating each factor should receive. SPACE
You may use the factors provided here, but try to determine key factors related to your company and industry in the same
manner you did with the CPM. The calculations are done automatically and the rating scale is provided below.
3 Enter in the estimated FP, SP, CP, and IP numbers for up to two competitors. Or, instead of a competitor, you could show
the estimated SPACE values for your firm after your proposed recommendations are implemented, ie a Before and After
analysis. Or you could do both, just cut and paste the SPACE into PowerPoint then refill in the new data. It is important you
fill in all information or Excel will place a circle(s) at the origin of the SPACE since the default will be (0,0) plot, which is
the origin.
FP and IP
Positive 1 (worst) to Positive 7 (best)
CP and SP
Negative 1 (best) to Negative 7 (worst)
Telkomsel
Ratings
Financial Position (FP)
Return on Investment (ROI) 6
Leverage 6
Liquidity 4
Working Capital 5
Cash Flow 6
Ratings
Competitive Position (CP)
Market Share -1
Product Quality -2
Customer Loyalty -1
Technological know-how -1
Control over Suppliers and Distributors -3
XL Axiata
Estimated FP 4
Estimated IP 5
Estimated CP -2
Estimated SP -2
Indosat
Estimated FP 3
Estimated IP 3
Estimated CP -3
Estimated SP -4
SPACE
Perceptual Map
1 In this Template's Perceptual Map, you may include for up to 10 product categories.
2 Enter in the X axis and Y axis dimensions. For example, if developing a map for frozen foods your X axis could range Perceptual Map
from "low calorie" to "high calorie," while the Y axis ranges from "low cost" to "high cost."
3 Enter in the products you wish to compare (up to 10); in the example, these products would be different brands of frozen
foods available for purchase. After entering in the products, rate each factor on a scale of 1 to 9. In our example, extremely
low calorie would receive a score of 1 or 2, and likewise extremely high calorie should receive a score of 8 or 9.
4 To enhance this analysis, you could mentally draw a line (or two lines) of best fit (through products) and identify areas
along the line that do not have (in this example) frozen food products near the line. In this analysis, blank areas of the map
are typically the most advantageous for new product creation. Any products that fall well above or below the line, may be
over or under serving customers and should be examined closely. Do not blindly follow this rule of thumb however since,
for example, a very expensive product may be well off the projected best fit line and yet serve its small customer base quite
well. You may with this Template wish to develop several perceptual maps changing your X and Y dimensions. For
example, if you are a large food processor, you could examine frozen foods on dimensions other than the ones used here,
or you could examine dairy products or any other related products. Simply cut and paste your existing map into Power
Point then enter your data for a new map.
Low Price
High Price
X - axis Y - axis
Enter in up to 10 products Rating Rating
Prabayar 8 7
Pascabayar 8 6
Layanan WiFi 7 6
Perceptual Map
3 Rank the Y axis from 1 (Extremely Slow Market Growth) to 9 (Extremely Rapid Market Growth) X-axis score Y-axis score
Prabayar 9 8
Pascabayar 7 7
Layanan WiFi 8 8
GRAND
SWOT
1 Click on the SWOT Hyperlink below and add your SO,WO,ST, and WT Strategies.
SWOT
QSPM
1. To perform a QSPM, enter two strategies in the corresponding green boxes below. These two strategies should be derived
from your BCG, IE, SPACE, GRAND, and SWOT. In your oral or written project, you will need to provide a
recommendations page(s) on your own with the expected cost of each recommendation, ie after performing the QSPM.
The recommendations page is followed by an EPS/EBIT Analysis to reveal where best to obtain the needed capital (debt vs
equity). You should have multiple recommendations, including perhaps both strategies included in the QSPM, and other
strategies for the firm - but no firm can do everything that would benefit the firm due to limited resources.
2. In developing a QSPM, after entering in your strategies, then rate each strategy based on the strengths, weaknesses, QSPM
opportunities, and threats (factors). Do not give two strategies the same rating for a particular strength, weakness,
opportunity, or threat. (the exception is if you enter 0 to signify a factor "not impacting the choice between strategies" then
you MUST enter 0 for both strategies. For example, if Strategy 1 deserves a rating of 4 on a given factor, but that factor has
little to do with Strategy 2, just assign a rating of 1 to Strategy 2. (Note QSPM's will have 0's across about one half of the
rows). Across each row in performing QSPM analysis, use the rating scale below for AS scores.
Strategy
0 = Not applicable Strategy Two
One
1 = Not attractive
Meningkatk Memperluas
an promosi target pasar
2 = Somewhat attractive
3 = Reasonably attractive
4 = Highly attractive
AS Ratings AS Ratings
Strengths
1 Telkomsel memiliki lebih dari 169.5 juta pelanggan 4 4
2 Memiliki rata-rata kecepatan unduh (download) internet di Indonesia mencapai 20.85 megabits per second (Mbps) 3 4
3 Memiliki (brand value) mencapai US$ 4.69 miliar dan enterprise value sebesar US$ 30.44 miliar 3 3
4 Menjangkau 95% wilayah di Indonesia 4 4
5 Memiliki 397 gerai GraPARi yang tersebar di Indonesia 3 3
6 Menguasai hampir 60% pangsa pasar telekomunikasi seluler di Indonesia 3 4
7 0
8 0
9 0
10 0
AS Ratings AS Ratings
Weaknesses
1 Tarif internet yang relatif mahal dibanding operator lain 4 3
2 Jaringan tidak stabil di beberapa wilayah 2 3
3 0
4 0
5 0
6 0
7 0
8 0
9 0
10 0
AS Ratings AS Ratings
Opportunities
1 Laju pertumbuhan penduduk Indonesia akan mencapai 1.17% 3 4
2 Pengguna internet di Indonesia meningkat 2.67% mencapai 215.63 juta pengguna 4 4
3 Industri teknologi dan informasi sangat berperan penting di masa depan 3 3
4 Tercatat 90.54% rumah tangga di Indonesia telah memiliki/menguasai minimal satu nomor telepon seluler 4 4
5 0
6 0
7 0
8 0
9 0
10 0
AS Ratings AS Ratings
Threats
1 Memiliki pesaing operator seluler yang kuat 4 3
2 Keluhan pelanggan mencapai 21% 3 2
3 Tercatat 12.74 juta akun yang mengalami kebocoran data di Indonesia 2 2
4 0
5 0
6 0
7 0
8 0
9 0
10 0
QSPM