1|Page
2|Page
                                        Contents
           1.   Strategic and Business Planning
           2.   Three Key Strategic Questions
           3.   Composition of Strategic Management
           4.   Basic Elements of the Strategic Management Process
           5.   Strategic Management Model
           6.   Environmental Variables
           7.   Definition of Strategy Formulation
           8.   Definition of Vision
           9.   Definition of Mission
           10. What Should be in a Mission Statement?
           11. Definition of Objectives
           12. Making Goal Setting Effective
           13. Strategic Decision-Making Process
           14. Definition of Strategy Implementation
           15. Main Elements of Strategic Audit
         1. Strategic and Business Planning
               Strategic planning
                Strategic planning looks outward to establish the context in which the
                organization or business unit will operate with respect to its defined
                mission, and to set the vision for a desired future state.
               Business planning
                Business planning looks inward to organize available resources in
                pursuit of the vision. Both levels of planning rely on definitive
                objectives and quantitative measures of performance to guide and
                monitor progress.
         2. Three Key Strategic Questions
               Where is the organization now?
               If no changes are made, where will the organization be in one, two,
                five or ten years? Are the answers acceptable?
               If the answers are not acceptable, what specific actions should
                management undertake? What are the risks and payoffs involved?
         3. Composition of Strategic Management
               Strategic Management is Composed of
                    o   Environmental scanning
3|Page
                 o   Strategy formulation
                 o   Strategy implementation
                 o   Evaluation and control
         4. Basic Elements of the Strategic Management
         Process
         5. Strategic Management Model
4|Page
         6. Environmental Variables
              Societal Environment PEST
                  o   Composed of general Economical forces in environment
                      (Political -– Social - Technological
              Task Environment
                  o   Groups in environment that directly affect or are affected by
                      the organization’s operations
                      (Often called industry)
              Structure
                  o   The way an Organization is organized in terms of
                      communication, authority, and workflow
              Organization Culture
                  o   Collection of beliefs, expectations, and values learned and
                      shared by members and transmitted from one generation of
                      employees to another
              Resources
                  o   An asset, competency, process, skill, or knowledge controlled
                      by the corporation
5|Page
         7. Definition of Strategy Formulation
               Strategy Formulation
                    o   The process of developing long-range plans to deal
                        effectively with environmental opportunities and threats in
                        light of the organization strengths and weaknesses
               Composed of
                    o   Vision/ Mission
                    o   Objectives
                    o   Strategies
                    o   Policies
         8. Definition of Vision
               The vision provides a description of what the organization will evolve
                into in the future. It states what the organization wants to become &
                where it wants to go.
               There is one universal rule of planning: You will never be greater than
                the vision that guides you.
           9. Definition of Mission
                   The purpose or reason for the organization’s existence and
                   What it must do to justify its existence
                        o    Products & Service offered & Areas of specialization
                        o    Nature & location of business's marketing territory
                        o    Clientele served & Stakeholders & How we will satisfy them
                        o    Core Values: Ethical, Professional, Social
                It may be narrow or broad in scope
                            Narrow                             Broad
                            Railroad
                            Transportation
                            Insurance
                            Financial Services
         10. What Should be in a Mission Statement?
                10.1 The Purpose Statement
                    o   The purpose statement clearly states what your
                        organization seeks to accomplish:
                    o   Why does your organization exist?
                    o   What is the ultimate result of your work?
                    o   Purpose statements usually include two phrases:
6|Page
                                an infinitive that indicates a change in status,
                                 such as to increase, to decrease, to prevent,
                                 to eliminate
                                an identification of the problem or condition to
                                 be changed
               10.2 The Business Statement
                  o   This statement outlines the business your
                      organization chooses in order to pursue its purpose.
                  o   Specifically, you must answer, "What activity are we
                      going to do to accomplish our purpose?"
                  o   Business statements often include the verb "to
                      provide" or link a purpose statement with the words
                      "by" or "through."
                  o   A cautionary note: If the word "and" is in your
                      purpose or business statement, ask yourselves, "Are
                      we really committed to both ideas connected by the
                      word" and, "or have we simply not been able to
                      accept that one idea is more important?"
               10.3 Statement of Values
                  o   Organization's Core Values, Believes & Behavioral
                      Standards. There are three groups of values: ethical
                      values, Professional values, Public & society values
                  o   Ethical values:
                      Integrity, Honesty & Impartiality etc.
                  o   Professional values:
                      Maximizing stakeholders value added, Innovation,
                      Quality, Flexibility & Responsiveness, Partnership,
                      Continuous Improvement etc.
                  o   Public & Society Values:
                      responsibilities towards our society, environment,
                      Social & Legal Responsibilities
         11. Definition of Objectives
              The end results of planned activity. They state WHAT is to be
               accomplished by WHEN. They should be quantified, if possible.
               11.1 Areas in Which to Set Objectives
                  o   Profitability
                  o   Contributions to employees
                  o   Efficiency
                  o   Contributions to society
                  o   Shareholder wealth
                  o   Market leadership
                  o   Growth
                  o   Technological leadership
                  o   Utilization of resources
                  o   Survival
7|Page
                   o   Reputation
                   o   Personal needs of management
               11.2 Objectives should be
                   o   Relevant
                   o   Able to provide balance
                   o   Practical
                   o   Able to provide contingency
                   o   Challenging
                   o   Ranked in order of importance
                   o   Measurable
                   o   Clearly stated
                   o   Schedulable
                   o   Realistically stated
                   o   Flexible
                   o   Innovative
                   o   Timely
                   o   Limited in number
                   o   Show growth
                   o   Cost effective
         12. Making Goal Setting Effective
           i. Managers should understand the purposes of goals.
           ii. Goals should be properly stated.
                   a. They should be specific.
                   b. They should be concise.
                   c. They should be time-related.
           iii. Goals should be horizontally and vertically consistent.
           iv. Managers must accept and be committed to the goals.
           v. The goal-setting process should be integrated with the reward
               system, but it should also have a diagnostic component.
         13. Strategic Decision-Making Process
8|Page
9|Page
               14. Definition of Strategy Implementation
                    The process of putting strategies and policies into action through the
                     development of
                         o   Programs
                         o   Budgets
                         o   Procedures
               15. Main Elements of Strategic Audit
                 i. Current Situation
                         a. Performance
                         b. Strategic Posture
                 ii. Corporate Governance
                         a. Board of Directors
                         b. Top Management
                 iii. External Environment
10 | P a g e
                       a. Societal
                       b. Task (Industry)
                       c. Opportunities and Threats (EFAS)
               iv. Internal Environment
                       a. Structureb. Culture
                       b. Resources (Mkt, Fin, R&D, Etc.)
                       c. Strengths and Weaknesses (IFAS)
               v. Analysis of Strategic Factors
                       a. SWOT Analysis (SFAS)
                       b. Review Mission and Objectives
               vi. Strategic Alternatives and Recommendations
                       a. Alternatives
                       b. Recommended Strategy
               vii. Implementation
                       a. Programs
                       b. Budgets
                       c. Procedures
               viii.   Evaluation and Control
                       a. Adequate Information System
                       b. Adequate Control Measures
11 | P a g e