Dr.
Die
                                                             Cast
World Class, Brick and Mortar or Blood and Spirit?
One thing that has surprised me        and procedures. There is an adage           New machinery is nice but I am
every few years is the beautiful       that “to err is human, but it takes a    more concerned about the care and
state-of-the-art facilities that are   computer to really mess things up.”      maintenance of the equipment …
built with the best of everything      I would take that one step further       and the skill of the operators and
and then almost as quickly as          and state that “operators don’t have     support staff. One of my die casting
they appeared, they are listed in      the authority to mess things up;         customers was another die casting
a liquidation auction flyer! With      only management has the authority        plant. Their plant had the newest of
all that beautiful state-of-the-art    to really mess things up.”               everything. They had “outsourced”
machinery, building and equip-            We all manage something. If we        their new part numbers for the next
ment how could they fail, what         are in engineering, sales, manufac-      model year to me to run while they
happened?! Now I’m sure we could       turing, maintenance or supervision,      supported their current part num-
consume a lot of beverage into the     you are a manager. Our machine           bers. When they started running
wee hours of the night debating the    operators live with our decisions        the new dies in their machines, their
root causes but I would like to pose   every day. Our decisions might seem      scrap was so great they couldn’t keep
my thoughts.                           minor to us, but they can have far       up and transferred the dies back
   People make the difference,         reaching consequences. Take for          to me. They came to my plant to
but then so does leadership. A         example, deciding where to place a       observe and study the process that
number of years ago I was told         water line in a die. Seems routine,      we were using. They were amazed to
that the “people” (that is opera-      but thermal control is critical to not   find their dies running in very old
tors, set-up, maintenance etc.) of a   only cycle time but part quality.        machines. As one of their manag-
certain shop were incapable of ever    How about specifying the height of       ers exclaimed, “Those machines are
doing quality work. Even though        a furnace? What difference could an      older than I am!” The machines were
all the equipment in the shop was      inch make? I was preparing to order      very well maintained and some of the
less than eight years-old, it was      a new remelt furnace and I wanted to     systems had been updated in order
clear that the shop was certainly      make sure it could be cleaned with-      to achieve the necessary param-
performing poorly with high            out requiring the furnace operator       eters. The skill of the entire staff:
scrap (greater than 30% overall)       to stand on a platform. The furnace      operations, maintenance, operators,
and lots of machine downtime           operator explained that one of his       setup and tooling were all necessary
(30%+ downtime). Yet six months        four furnaces, “hurt his shoulder        ingredients in the success of that die
later, these very same people were     when he cleaned it.” We measured         casting plant. Take a look at your
producing at less than 5% scrap at     the sill of the furnace and it was       plant and the people in key positions.
79% utilization. What made the         only 1 inch higher than the others.      Chances are their skills and perfor-
difference? Unquestionably, there      The difference of one inch made the      mance has a far greater impact on
were mechanical repairs and main-      difference not only in his efficiency    your success than you realize.
tenance, but the majority of the       but kept him from having to endure
improvements came from training        shoulder surgery!                                                           ,
Who’s Dr. Die Cast?                         Bob McClintic & Associates                 rmcclintic@ameritech.net
Robert P. McClintic                                2544 Almar St                         www.drdiecast.com
Die Casting Consultant                        Jenison, MI 49428-9108                       (616) 669-2932
12/DIE CASTING ENGINEER 1January 2011                                                         www.diecasting.org/dce