SELF-PACED LEARNING MODULE
COLLEGE
                                    MODULE 6
Subject:
           MICRO PERSPECTIVE OF TOURISM AND
                     HOSPITALITY
                        AISAT COLLEGE – DASMARIÑAS, INC.
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                   Unit       Food and Beverages Sector
                 Module       Food and Beverages Sector
                 THC4-        Micro Perspective of Tourism and                                     Page |2
                                                                               Units:    80hrs
                 MPTH1        Hospitality
                                   INFORMATION SHEET MD-6.1.1
                                    ‘Food and Beverages Sector”
Learning Objectives:
  At the end of the lesson the student should be able to;
    1. Trace the history of the food and beverage industry:
    2. Describe the different types of restaurants;
    3. Explain the importance of franchising to the restaurants industry;
History of the Food and Beverage Service
    •   In early history, there was much evidence that certain groups of people together in big groups
        and that the early inns provided a crude menu. In the Roma era, there were some
        establishments that offered sausage or roast meat, bread, and a Cup of wine. The forerunner of
        the modern restaurant that provides hot food and drink developed in Rome. Many of the early
        restaurants were in the cities, near temples and government buildings.
    •   After the fall of the Roman Empire, the manors and castles provided food to large numbers of
        people. The early inns provided bread and wine to travelers.
    •   In 1200, Public cook shops were opened in London which offered precooked takeout food. The
        royal families of Europe introduced cutlery, table linen, crystal glasses, new foods such as turkey
        and potato, and the roadside tavern. In the sixteenth century, British inns and taverns began to
        serve one meal a day at a fixed time and price and at a common table. The meal was known as
        ordinary and the dining rooms were called ordinaries.
    •   In the United States, taverns and inns were very similar to those in England.
    •   Famous tavern in New York was Frances Tavern. In 1834, the famous Delmonico's was opened in
        New York. In the early 1900s, several events that were significant to the food industry Occurred.
        The hamburger was first served in 1904 at the St. Louis World's Fair. The first root beer stand
        was founded by Roy Allen and Frank Wright.
    •   The Second World War brought many changes to the American public. People became richer,
        the automobile made them more mobile, and they shifted to the suburban areas of cities. In the
        1960s, fast-food establishments emerged.
    •   At present, modern popular cuisine including French, Chinese, Mexican, and Japanese have
        become common in most Cruise Line role food plays in tourism may not be a direct but an
        indirect attraction.
                                      PREPARED BY:                          APPROVED FOR IMPLEMENTATION:
               MODULE  6th
 MIDTERM                                 MS. NICOLE S. MARCELINO                MR. WILBERT A. MAÑUSCA
                 6    Meeting
                                              Subject Teacher                        School Director
                   Unit       Food and Beverages Sector
                 Module       Food and Beverages Sector
                 THC4-        Micro Perspective of Tourism and                                      Page |3
                                                                                Units:   80hrs
                 MPTH1        Hospitality
Types of Restaurants
The following are the different types of restaurants:
    1. Family or Commercial Restaurants
        Family-style restaurants offer a wide menu of "meat and potato" selections with a price range
    that deals to an average family income. They serve beer and wine if they have a liquor license. The
    decor is bright. A combination of counters, table, and booths is common. Parking is necessary
    combination usually arrive by car. Family restaurants are normally located near a residential area
    and a highway.
   2. Coffee Shops
       Coffee shops are characterized by a food service. The decor pie and prices are relatively low. It is
   usually located in an office building or snopping mall. The rent is high. The staff are often minimally
   trained. The peak periods of a coffee shop are lunch and coffee breaks. Operating hours from early
   morning to early evening. A takeout service may be offered.
   3. Cafeterias
       Cafeterias are usually located in shopping centers and office buildings. Self-service is typical with
   limited menus of soups, entrees, desserts, and beverages. Cafeterias often require a large
   preparation area.
   4. Gourmet Restaurants
       Gourmet restaurants generally require a higher initial investment than other types of
   restaurants because they require an expensive ambience and decor. They cater to those who want a
   higher standard and are willing to pay the price.
   5. Ethnic Restaurants
       Ethnic restaurants feature the food of a specific region or country. They can be Chinese or
   classical French cuisine. The decor usually has an ethnic motif.
            In order to be successful ethnic restaurants must serve authentic cuisine of the region or
   country they are featuring and those who prepare the food must be well- trained and
   knowledgeable. Price range from budget to high.
   6. Fast-food Restaurants
       Fast-food restaurants have increased in the past 20 years as people have become more mobile.
   Franchising is common in this type of restaurant. The menu is limited with low prices. Because of
   low prices, many customer patronize fast-food restaurants.
   7. Deli Shops
       Deli shops provide delicatessen food service, combining traditional delicatessen cold meats and
   cheese with takeout sandwiches, salads, and similar items. Some deli shops have limited seating
   capacity. They are usually located in shopping areas or office buildings and are open from 9:00 AM
   to 5:00 PM or 9:00 PM.
                                      PREPARED BY:                         APPROVED FOR IMPLEMENTATION:
              MODULE  6th
 MIDTERM                                 MS. NICOLE S. MARCELINO                 MR. WILBERT A. MAÑUSCA
                6    Meeting
                                              Subject Teacher                         School Director
                   Unit        Food and Beverages Sector
                  Module       Food and Beverages Sector
                  THC4-        Micro Perspective of Tourism and                                    Page |4
                                                                               Units:    80hrs
                  MPTH1        Hospitality
    8. Buffet Restaurants
         Buffet restaurants are established on a completely self-serve basis. However, if liquor, beer, and
    wine are offered, table and service for these beverages are provided. The food buffet is usually an
    "all you can eat" hot and cold food for one price. Food preparation and service stat are kept to a
    minimum.
    9. Transportation Restaurants
        There is a natural link between transportation and food service. Several restaurants are
    generally found along auto and bus transportation routes. They are also found at bus, rail, and air
    transportation buildings, as well as on transportation vehicles as trains and ships.
Franchising
                 is a system for expanding a business and
                 distributing goods and services.
        Franchised restaurants are a major component of the food service industry, particularly in the
fast-food sector. The reasons for the popularity of franchising in the restaurant industry are very similar
to those in the hotel industry. Franchises are beneficial to the franchisees because they provide
operational, training, layout and design assistance, location assistance, managerial expertise, group
purchasing power and most importantly, the identification of a well-known brand supported by regional,
national, and international advertising and promotion. Franchised restaurants can easily get financing
from lending institutions than independents.
Menus
        The menu is the basic planning document for a successful restaurant. Several aspects of the
restaurant's operation depend on the menu. The menu contains what the restaurant offers, the range of
offerings, as well as the selling prices. The menu must portray the style and theme of the restaurant.
Thus, the menu's design, printing size, and colors are important. The menu also determines the
equipment needed and the investment required. In general, the more extensive the menu is, the more
varied the needed equipment will be. In addition, the menu identifies the labor costs of a restaurant. It
can determine number of staff required and the cost of staff training for food preparation and service
The more items are contained in the menu, the more complex the service will be.
                                      PREPARED BY:                         APPROVED FOR IMPLEMENTATION:
               MODULE  6th
 MIDTERM                                 MS. NICOLE S. MARCELINO                 MR. WILBERT A. MAÑUSCA
                 6    Meeting
                                              Subject Teacher                         School Director
                                 Unit       Food and Beverages Sector
                                Module      Food and Beverages Sector
                                THC4-       Micro Perspective of Tourism and                                  Page |5
                                                                                            Units:   80hrs
                                MPTH1       Hospitality
IN-FLIGHT Airline Catering        the delivery of prepared and packaged food and beverages at any
MEAL -                            public airport for consumption aboard an aircraft while in flight.
meal                  Airline companies spend billions of dollars every year for food purchases. The average cost per
served to    airline passenger is between $1 and $7 depending on the length of the journey. The amount is less for
passengers   shorter trips, since passengers may be offered only a non-alcoholic beverage and a light snack. For
onboard a    longer trips in which two or three meals may be offered including free alcoholic beverages, the amount
commercial
airliner.    is higher. Around 3 to 4% of an airline's total costs is spent on food.
             Food Quality         the sum of all properties and attributes of a food item
                                  that are acceptable to the customer.
                     The main problem of airline companies is to cook the meal on the ground and serve it several
             hours later in an extraordinary dry cabin atmosphere, seven miles high, to different groups of people
             with their own food preferences, and whose main motivation is to travel rather than to eat.
                                 the movement of goods from Point A to Point B, which entails
             Logistics
                                 two functions: transportation and warehousing.
                      To produce hot meals, the airline companies have to prepare specifications tor recipes,
             ingredients, cooking methods and temperatures, and labor for each flight These require a forecast using
             the actual passenger reservations for each tignt including an allowance for standbys and last-minute
             reservations in order to have the correct raw materials, equipment, and food production staff for each
             shift. Preliminary meal counts are usually prepared from 24 to 72 hours ahead so that food supplies can
             be bought.
                                        a narrow passageway between two walls, traditionally
             Airplane Galleys           with a sink on one side and storage.
  kitchen
  is the
  other              The first airplane galley was designed in 1936 by Douglas for its DC-3. Meals prepared on the
  term for   ground were kept hot or cold in insulated containers on the aircraft. After World War I, the introduction
  airplane   of larger airplanes enabled them to have ovens and refrigerators onboard in their galleys. The
  galleys.   removable ovens are filled with hot food in the ground flight kitchen, moved to the aircraft, and then
             plugged into electrical outlets.
             Flight Kitchens         provision of all flight catering operations.
                     The first airline flight kitchen was opened in the late 1930s near Washington D.C. Hoover Field
             airport by a gentleman named Marriott. He had a restaurant near airport. He noticed that passengers
             would go to his restaurant to eat before boarding their flights because no meals were served in the
             airplane.
                     He approached Eastern Air Transport, now known as Eastern Airlines, and offered to prepare
             lunch boxes in his restaurant for Eastern's passengers. Eastern agreed, so the first flight kitchen was
             established. At present, Marriott in- Flite services has approximately 100 flight kitchens around the
             world which cater to 150 different airlines and serve 100 million meals a year.
                                                    PREPARED BY:                        APPROVED FOR IMPLEMENTATION:
                               MODULE  6th
              MIDTERM                                  MS. NICOLE S. MARCELINO               MR. WILBERT A. MAÑUSCA
                                 6    Meeting
                                                            Subject Teacher                       School Director
                   Unit       Food and Beverages Sector
                 Module       Food and Beverages Sector
                 THC4-        Micro Perspective of Tourism and                                    Page |6
                                                                              Units:    80hrs
                 MPTH1        Hospitality
Difference Between Airline Catering and Restaurant catering      food adjustment or other special request is
                                                                 hard when it comes to airline catering.
         Airline catering is different from restaurant catering because in the latter, the cooks can make
last-minute adjustments. For example, a steak might be prepared in the flight kitchen to be
accompanied by a sauce and vegetables to be served two hours later. During this time, it must be kept
hot. If there is flight delay of one hour, the steak will be stringy, the sauce will be congealed, and the
vegetables will be mushy.
                              refers to a variety of actions intended to raise
                              greater awareness or advancement of an item.
Restaurant Promotion
Many restaurants advertise their menu on newspapers. Local newspaper advertisements are used by
most restaurants as a major form of external promotion Several restaurants advertise in the yellow
pages of the local telephone directory; some use local radio or television stations. Most popular
restaurants and national restaurant chains advertise in airline in-flight magazines, consumer travel
magazines, and travel trade publications.
                                      PREPARED BY:                        APPROVED FOR IMPLEMENTATION:
               MODULE  6th
 MIDTERM                                 MS. NICOLE S. MARCELINO                MR. WILBERT A. MAÑUSCA
                 6    Meeting
                                              Subject Teacher                        School Director