Isupplier User Guide Supplier
Isupplier User Guide Supplier
Supplier
Table of Contents
Introduction to iSupplier ............................................................................................................................... 3
   Requirements/Software Recommendations ............................................................................................ 4
   Registration ............................................................................................................................................... 4
   Login .......................................................................................................................................................... 5
Basic Overview of the iSupplier Homepage .................................................................................................. 6
   Global Buttons – Home, Logout, Preferences, and Help. ......................................................................... 6
       1.     Tabs ............................................................................................................................................... 7
       2.     Search Field ................................................................................................................................... 7
       3.     Quick Links .................................................................................................................................... 7
       4.     Notifications .................................................................................................................................. 7
       5.     Orders at a Glance ........................................................................................................................ 8
       6.     Shipments at a Glance .................................................................................................................. 8
   User Preferences ....................................................................................................................................... 8
   Searching................................................................................................................................................. 10
   Exporting Data ........................................................................................................................................ 13
Purchase Order Information ....................................................................................................................... 16
   Viewing Purchase Orders/Releases ........................................................................................................ 17
   Orders At A Glance: ....................................................................................................................................... 17
   Orders Tab: ................................................................................................................................................. 17
   Advanced Search..................................................................................................................................... 19
   Simple Search .......................................................................................................................................... 20
   Order Details ........................................................................................................................................... 20
   PO Details for standard purchase orders and blanket releases.............................................................. 21
             Line Detail ................................................................................................................................... 21
             Shipment Detail........................................................................................................................... 21
   PO Details for blanket purchase agreements ......................................................................................... 22
             Line Detail ................................................................................................................................... 22
             Price Break .................................................................................................................................. 22
   Acknowledging Purchase Orders/Releases............................................................................................. 23
   Viewing orders/releases that require acknowledgement ...................................................................... 23
Tecumseh Products Company - iSupplier User Guide                                                                                    Page 1 of 47
Tecumseh’s Oracle iSupplier Portal (iSupplier) is an internet based interface that provides our
supply base with real-time information from our Oracle procure to pay environment. Through
this site a supplier is given instant visibility to standard (spot) purchase orders, blanket
agreements, blanket releases, receipts, current forecasts, and other administrative information
including invoices and payments. The end result of this access is the increased ability of
Tecumseh and our suppliers to communicate more effectively with the same level of information
providing the means for a successful partnership.
While navigation and access to data is intended to be easy within iSupplier, questions on how to
access certain data types and screens may arise. This document was created to provide our
suppliers with general information about how the iSupplier Portal works and how to navigate its
numerous pages. In reading and following this guide with its various screenshots, examples,
and step-by-step instructions a supplier will be better able to accomplish commonly used tasks.
As more features are added and endorsed by Tecumseh in the iSupplier portal, updated guides
and information will be provided.
The trademarks Tecumseh and the Head Design are owned by Tecumseh Products Company. The trademarks Oracle and Oracle
iSupplier Portal are owned by Oracle International Corporation. The trademarks Microsoft, Windows XP, Microsoft Office, and
Internet Explorer are owned by Microsoft Corporation. Tecumseh is a licensed user of the Oracle iSupplier Portal, Windows XP,
Microsoft Office, and Internet Explorer products referenced in this manual. All other trademarks referenced within this manual are
the property of their respective owners.
Accessing Tecumseh’s Oracle iSupplier portal has few computer related requirements. These
requirements consist of:
 Internet Connection
           o   The use of pop-up blockers will negatively affect the use of iSupplier. Please
               allow for special exceptions in the blocking software in order to allow full access
               to the portal.
           o   Screenshots in this guide have been taken while using Microsoft’s Windows XP,
               Microsoft’s Office 2003, and Microsoft’s Internet Explorer version 8.0.6.
Registration
Before a supplier is able to access the iSupplier portal, a Tecumseh Buyer/Administrator must
register the supplier granting them access to Tecumseh’s Oracle environment. The supplier will
then receive an automated e-mail message with the subject “Confirmation of Registration” from
an entity entitled Workflow Mailer. This e-mail will contain a link to Tecumseh’s iSupplier portal
along with a username (an e-mail address) and a temporary password.
      If a registration e-mail is not received after discussing the registration with a Tecumseh
       Buyer within 24 hours, please contact that Buyer or send an e-mail to
       corp.purchasing@tecumseh.com.
Enter the username and password provided in the Confirmation Registration e-mail. Click
“Login.” Note: iSupplier is available in English, Portuguese, French and Spanish. Clicking on the
appropriate language at the bottom of the screen will reload Oracle into the selected language.
Also note: If a password is forgotten, DO NOT click on the “Forgot your password?” link. This link
generally takes a minimum of 24 hours to reset a password. Instead contact a Tecumseh Buyer or send
an e-mail to corp.purchasing@tecumseh.com.
Tecumseh’s Oracle E-Business Suite Homepage will load. Select “iSupplier Portal Full Access”
on the left hand side of the screen; this will open the iSupplier Homepage.
The iSupplier Portal Homepage will look like the screen shot below, consisting of several
elements to aid in “At A Glance” reviews and various arrays of buttons/links to aid in navigating
the portal.
                                                                    1
                                              2
3
           o   Preferences – Displays the users Preferences page (time zone, password, etc)
Tecumseh Products Company - iSupplier User Guide                               Page 6 of 47
   1. Tabs – Provides easy navigation by grouping the common areas of iSupplier into various
      categories.
   2. Search Field – Allows the user to enter a document number and search for purchase
      orders, releases, invoices, and shipment notices.
   4. Notifications – Notifications are messages waiting for supplier users to review. Some
      notifications are view only, while other notifications require an action from the user.
      Clicking on a notifications subject line will open the “Notifications Details” page
      displaying the complete notification details as well as any action buttons.
   6. Shipments at a Glance – This section will display and recent shipments. Click on a
      shipment number to view the details of a recent shipment.
User Preferences
Users can change settings or preferences at anytime using the Global Button “Preferences” in
the upper right hand corner of the screen. The various preferences that can be changed are:
      General – Language, Territory, Time Zone, Client Character Encoding, and Accessibility
       features. (Note: Date and time values are always displayed in the users preferences even if
       Tecumseh is in a different time zone.)
 Formatting – Define how the date/time and numbers are presented in the user account.
      Password – Reset or change the user account password. (A valid password must be at
       least five but not more than 30 characters. Passwords can be numeric, alphanumeric, or special
       characters.)
To save changes that have been made, select the “Apply” button towards the right hand of the
screen located near the top or bottom of the page. To discard changes, select “Cancel.”
The iSupplier Portal provides various locations to search for documents. Throughout these
various fields and pages common rules apply when looking for either a specific document or a
list of documents. Some common search fields include PO Number, Invoice Number, Payment
Number, Date(s), and Status.
When searching, make note that several fields are case sensitive. As such, an effort has been
made by Tecumseh to enter as much data as possible in upper case (CAPITAL) characters.
Another important search function is use of Oracle’s wildcard “%” to search for generic items.
For example, to search for all orders beginning with 20009 and ending in 5, a user would need
to enter 20009%5 in the search field. It is important to know that the “%” does not control the
number of characters in the search results, meaning it may show 200095, or 2000915 as
possible results.
To aid the user when entering search criteria, Oracle provides icons next to fields that require
special formatting or the use of a predefined list of values from within Oracle. These icons
consist of a calendar, flashlight, and quick select.
       Calendar – A “       “ icon may appear next to a date field. If so, clicking on this icon will
       open a pop-up window displaying a calendar. Clicking on a specific day on this calendar
       will close the window and enter the selected date into the search field. Note: Date
       formats, unless altered by the user, will default to DD-MON-YYYY (18-JAN-2009).
       Clicking on this icon will open a pop-up window displaying a list of predefined values.
       Entering “%” in the search field and selecting “Go” will list all of the available values for
       the field.
       Quick Select – A “         “ icon may be displayed when viewing lists of values within
       Oracle. Clicking on this icon will select the value to the right of the icon, close the pop-
       up window, and enter the value in the search field automatically.
When using either a simple search or advanced search, enter the various search criteria
needed to perform the query in the various fields and select “Go.” Results, if available, will be
displayed below the search fields populating various columns with data. If no results are
available, the text “No results found” will appear in the search results portion of the page.
Note: If more than one page of search results is available, navigation links will appear on the
upper right hand of the search results.
Note: The following screen shots and directions are based upon using Microsoft’s (MS) Windows XP
SP3, MS Internet Explorer version 8, and MS Office 2003.
While navigating through iSupplier, screens such as Order Details, Invoice Summary, Purchase
Order History (and others) may include an option to Export (         ) the current data. Clicking
on the “Export” button will take the information on the screen and create a file named
“Export.csv” to download. The user will be prompted to either save or open the file. For this
example, select “Open.”
After selecting Open, the default file viewer will open the document and show the data.
When using Microsoft Excel, the file will open with all of the information being presented in
Column A.
Tecumseh’s Oracle iSupplier Portal allows for instant communication between Tecumseh and
our suppliers. Using iSupplier allows a supplier to instantly view purchase order and release
details, acknowledge purchase orders, request changes, and view the revision history of a
standard (spot) purchase order, blanket purchase agreement or blanket release.
However, before performing any of these actions, it is important to understand what type of
documents Tecumseh utilizes within iSupplier and the numbering method attached to each
document type.
Tecumseh uses three types of documents within the Oracle procurement system:
3. Blanket Releases
Both standard (spot) purchase orders and blanket purchase agreements consist of an 8 digit
number (ex: 20001111). Blanket releases are an extension of a blanket purchase agreement.
Blanket releases include the original blanket agreement number followed by a dash (-) and
another series of digits (ex: 20001111-143). In this example, the number 143 is the release
number applied to blanket agreement 20001111.
Note: All Tecumseh purchase orders and releases viewed within Tecumseh’s iSupplier portal
      are subject to Tecumseh’s standard terms and conditions located at
      http://www.tecumseh.com/en/corporate/global-suppliers/
Viewing purchase orders through iSupplier enables a user to view various order details such as
payment terms, item details, need-by dates, shipment information, and any special instructions
that may exist.
Within iSupplier there are several ways to view purchase orders and releases including Orders
At A Glance, the Purchase Orders page, and simple or advanced searches.
Orders At A Glance:
The first and easiest way to view purchase order information is by utilizing the “Orders At A
Glance” portion of the iSupplier Homepage. The five most recent orders placed by Tecumseh
will be visible on this screen. Clicking on one of the displayed PO Numbers will load the Orders
Detail screen providing additional details about the order. Clicking on the “Full List” button will
load the Purchase Orders page displaying a longer list of recent standard (spot) purchase
orders, blanket agreements and blanket releases.
Orders Tab:
On the iSupplier Homepage, select the “Orders” tab in the upper right hand corner of the
screen. The “Orders” tab will load the Purchase Orders page.
If the purchase order/release desired is not listed as one of the last 25 purchase orders, select
the drop down menu next to “View” and select from the available options and click “Go.” This
will reload the Purchase Orders page changing the displayed order/releases depending upon
the selected “view.”
Note: Available view options include Last 25 Purchase Orders, All Purchase Orders, Purchase
Orders to Acknowledge, and Purchase Orders Pending Supplier Change.
Tecumseh Products Company - iSupplier User Guide                              Page 18 of 47
To begin an advanced search, click the “Advanced Search” button towards the right hand side
of the Purchase Orders page.
Note: If Oracle is unable to find any orders based upon the criteria entered, it will display the
message “No Results Found.” If this happens, try changing some of the search criteria and
click “Go.”
Order Details
Once a standard (spot) order or blanket agreement/release has been selected, iSupplier will
load the Purchase Order Details page. This page lists the document type and order number at
the top of the page and separates the remaining information into two separate areas of the page
as Order Information and PO Details.
PO Details for standard purchase orders and blanket releases display line (item) detail in two
levels: Line Detail and Shipment Detail.
          Line Detail is the default view when a purchase order/release is opened and displays
           Tecumseh’s item number, supplier item (if available), a description of the item, a unit
           of measure, and the valued amount for each line.
          To view the Shipment Detail for all of the lines on a standard order or blanket
           release, click the “Show All” link under the PO Details caption.
          To view the shipment detail on individual lines, select the “Show” link next to any
           given line.
Note: The date listed under “Need-By Date” is the date that the product is needed at a
Tecumseh facility.
      Line Detail is the default view when a blanket purchase agreement is opened and
       displays Tecumseh’s item number, supplier item (if available), a description of the item,
       a unit of measure, the price for each item based upon the unit of measure, and the
       status of the line.
      Price Break data displays volume sensitive pricing (if applicable) specific to each item/line
       on the agreement. Price breaks will display a shipment number (price break line),
       quantity ordered (represents the minimum quantity required to obtain the volume
       sensitive pricing), price break (the new price of each part based upon the quantity
       ordered), the ship-to location (if applicable), a percentage discount compared to the
       original price of the item(s), a start/end date of each price break (if applicable), and the
       status of the price break line.
      To view the Price Break detail for all of the lines on a blanket purchase agreement, click
       the “Show All” link under the PO Details caption.
      To view the Price Break detail on individual lines, select the “Show” link next to the
       desired line.
With each acknowledgment, the supplier has the ability to accept or reject an entire
order/release, or respond to each shipment individually. Example: If a supplier is only able to
fulfill part of an order, the supplier can accept the shipments that it is able to fulfill and reject or
request changes to the shipments it is unable to make.
From the Purchase Orders screen, select “Purchase Orders to Acknowledge” from the drop
down list next to View and select “Go.” This will limit the results at the bottom of the page to
only those orders with a status of “Requires Acknowledgement.”
Click the circle to the left of the PO Number that needs to be reviewed.
Tecumseh Products Company - iSupplier User Guide                                    Page 23 of 47
Once the order has been reviewed the user has one of two actions to take:
1. To accept or reject the entire order and proceed with an Order Level Acknowledgement
Select either the “Accept Entire Order” or “Reject Entire Order” button along the top of the page.
Enter a Note to Buyer for any special consideration for the acceptance/rejection of the order.
Click “Submit.”
While still on the Order Details page, select “Show All” under PO Details to display shipment
level details for all lines on the order/release.
A supplier is able to perform three different actions for order/release shipments within the Order
Acknowledgment screen: Accept, Change, and Reject.
              Accept – Select accept if the shipment is able to be fulfilled with the current
               conditions listed on the order/release.
Note: For any shipment with an action set to Change or Reject, a reason for this selection must
be entered into the Reason field for Oracle to process the change.
Note: An action must be selected on EVERY shipment line in this approach. Otherwise, the
Buyer or Material Planner will not be able to process the purchase order/release.
If applicable, enter any Additional Change Requests into the field provided.
Click “Submit,” a Change Order Confirmation page will load indicating the change request has
been submitted for approval to a Tecumseh Buyer for purchase orders or a Material Planner for
releases. If the request is approved, a notification will appear in the Notifications box indicating
the approval.
Find the purchase order/release by using one of the methods indicated in the “View Purchase
Orders” section of this document that will result in viewing the Purchase Orders page (shown
below).
Once the document is visible on the Purchase Orders page, select the circle next to the PO
Number that needs to be adjusted and select “Request Changes.”
Once the Request Changes Order Details screen loads, select the “Show All” link directly below
the PO Details portion of the page to display the shipment information for each line on the
order/release. Locate the shipment that needs to be split and select the “    “ icon for that line
(towards the right side of the screen). This will reload the Change Request Order Details page.
Adjust the quantity ordered amount in Shipment 1 to represent the actual quantity of items
available to process for the initial shipment. Next, enter the promised date for this shipment to
provide Tecumseh a date that we can expect the shipment. As this shipment is changing from
the original request, enter a reason for the change request in the “Reason” field and select the
Action “Change.”
Enter the remaining number of parts not able to be shipped with Shipment 1 in the quantity
ordered field for Shipment 2. Example: If the original request by Tecumseh was for a quantity
of 5 pieces and Shipment 1 will only be shipping 2 pieces, the quantity in the new shipment
(Shipment 2) must equal 3 to satisfy the original release of 5 pieces. Next, enter the promised
date for this shipment to provide a date that Tecumseh can expect the 2nd shipment. Enter a
statement for the need of Shipment 2 in the “Reason” field.
Add any additional comments/note to the Additional Change Requests text box at the bottom of
the page and click “Submit.”
A change order confirmation page will load indicating the request has been forwarded to a
Tecumseh Buyer for purchase orders or a Materials Planner for releases. After a Buyer or
Click on the “Orders” tab in the upper right hand corner of the screen. This will display the
Purchase Orders page.
Locate the purchase order/release desired and select the PO Number link to load the Order
Details screen.
Select “View Change History” to open the Change History for Order page.
Note: On the change request lines, any field with the “ “ icon indicates a new value.
      Any field with the “ ” icon indicates a cancellation for the change.
As all change request submitted by the supplier require approval by a Tecumseh Buyer for
purchase orders or Materials Planner for releases, the “Buyer Response” field displays the
current state of the request. The available options for this field are Pending, Accepted, or
Rejected.
If the Buyer Response indicates the change request has been rejected, click the “Show” button
to the left of the specific change request to display additional comments by the Buyer or
Materials Planner. The reason the request was rejected will be stated in the “Response
Reason” field.
Begin by clicking the “Orders” tab in the upper right hand corner of the screen.
Once the Purchase Orders page loads, select the “Purchase History” link located in the blue bar
towards the top of the screen.
The Purchase Order Revision History page will load with a document simple search displayed
towards the upper half of the page. Enter the search criteria in the appropriate fields and select
“Go.” (Refer to the Searching section or the View Purchase Orders for more information on
entering search criteria.)
        Compare to Original PO – Compares the current revision of the document (in this
         example revision 77) to the original document (revision 0).
        Compare to Previous PO – Compares the current revision (revision 77) to the last
         revision of the document (revision 76).
        Show all PO Changes – Displays all of the changes to the document through its revision
         history. (Changes from revision 0 through 77 will be displayed.)
Select the “ ” icon below the desired history type to review the PO Comparison Results page.
The PO Comparison Results page displays the revision history by individual changes made to
the document by identifying the revision level when change took place, the line number on the
document, Tecumseh’s item number (if the change was applied to an item), the field that was
altered, the changed from data (the original value of the field), and the changed to data (the new
value of the field).
Shipping Information
The iSupplier Portal enables suppliers to view information related to shipments including
delivery schedules, receipts, and overdue receipts.
Begin by clicking the “Shipments” tab in the upper right hand corner of the screen.
The Delivery Schedule page will appear automatically. Enter the search criteria into the simple
search fields as desired and select “Go.” The page will reload displaying any results that meet
the search criteria. Note: Leaving the fields blank and selecting “Go” will display all open schedules.
When the results have loaded, click on one of the raised column headings to sort by the
information in the column. Note: Clicking the column heading a second time will reverse the sort order
from ascending (A-Z) to descending (Z-A).
Clicking on the links under PO Number, Quantity Received, and Ship-To Location will display
further details about the pending delivery transaction.
Begin by clicking on the “Shipments” tab in the upper right hand corner of the screen.
Once the Delivery Schedules page loads, click on the “Receipts” link located in the blue bar
towards the top of the screen. This will load the “View Receipts” page.
The View Receipts page will load with simple search fields on the screen. Enter the search
criteria into the search fields as desired and select “Go.” The page will reload displaying any
results that meet the search criteria. Note: Leaving the fields blank and selecting “Go” will display all
receipts listed in Oracle.
Clicking on the links under Receipt Number will display the receipt transaction details
associated with the receipt indicating the date of receipt (shown as the creation date) and
packing slip number.
Begin by clicking the “Shipments” tab in the upper right hand corner of the screen.
Once the Delivery Schedules page loads, click on the “Overdue Receipts” link located in the
blue bar towards the top of the screen. This will load the “Overdue Receipts” page.
The Overdue Receipts page will load with simple search fields on the screen. Enter the search
criteria into the search fields as desired and select “Go.” The page will reload displaying any
results that meet the search criteria. Note: Leaving the fields blank and selecting “Go” will display all
overdue receipts.
Clicking on the links under PO Number will open the Order Details page allowing the supplier to
review the order/release that is late. Clicking on the links under Ship-To Location or Buyer will
display further information about either subject such as a mailing or email address.
Tecumseh Products Company - iSupplier User Guide                                   Page 37 of 47
Note: Forecast information is not a request for material. Only blanket releases or standard
(spot) orders are official requests for material by Tecumseh.
Forecast Information
Begin by clicking the “Planning” tab towards the upper right corner of the iSupplier Portal
Homepage.
The Planning Schedule Summary screen will load displaying simple search fields. Leave the
fields blank and select “Go” to display all of the forecast schedules available.
Each forecast (schedule number) released by Tecumseh refers to the forecast of an individual
Ship-To location (ex: ATP US TUPELO, ACP US COOL PRODUCTS) within Tecumseh
Products.
Every forecast (schedule number) also contains a creation date (the date the forecast was
created), a Schedule Horizon Start date (the date the forecast begins), and a Schedule Horizon
End date (the last date considered by the forecast). To view the most up-to-date forecast
information available, make sure the “Creation Date” column has a “       “ image next to it. This
icon indicates the most recent schedules are displayed on the screen.
The Plan Schedule Lines page will load showing the items available within the forecast data.
Note: If an individual item is not visible on the page, click on the “Next 10” link to load another
page of items.
 Summarized View – displays forecast data for multiple items on one screen.
Click on an individual item link to view forecast data for this particular item.
Clicking on the item will load the Horizontal Schedule (forecast) information page.
This page is divided into two areas: generic item information and forecast data.
      Generic item information displays the Tecumseh item number, a description of the item,
       the primary unit of measure, and the minimum order quantity entered into Oracle.
      Forecast Data breaks the forecast into “Buckets” or date ranges providing the estimated
       future need by Tecumseh.
 The forecasted requirements are grouped into ranges of time called “Buckets.” Buckets will be
 represented in weekly, monthly, and quarterly (3-month periods) with the beginning date of the
 bucket range being displayed.
Bucket Number
 Summarized View
 To view a summary of the forecast information for multiple items, select the “Summarized View”
 button from the Plan Schedule Lines screen.
Begin by clicking on the “Account” tab in the upper right hand corner of the screen.
The Invoice Summary screen will load by default presenting various simple search fields. Enter
search criteria into the fields as desired and select “Go.” The page will reload displaying any
results that meet the search criteria. Note: Leaving the fields blank and selecting “Go” will display all
invoices listed in Oracle.
To view details of the invoice and all associated purchase orders/releases, click one of the
Invoice Number links on the far left of the search results.
The Associated POs screen will display is split into two sections:
Begin by clicking on the “Account” tab in the upper right hand corner of the screen.
Once the Invoice Summary page loads, click on the “View Payments” link located in the blue bar
towards the top of the screen. This will load the “Payment Summary” page.
The Payment Summary screen will load with simple search fields appear towards the top of the
screen. Enter search criteria into the fields as desired and select “Go.” The page will reload
displaying any results that meet the search criteria. Note: Leaving the fields blank and selecting
“Go” will display all payments noted in Oracle.
Clicking on a payment number loads the Payment Detail screen for the selected payment.
This Payment Detail screen displays the address the check was issued to, the payment amount,
and the payment date. It also provides a link to the Invoice Summary screen for each invoice
attached to the payment.