Firmware Downgrade Instruction
Updated date: October, 2019
1. Printer Model List
Current Downgrade
Printer Series Printer Model Firmware to Firmware
Version Version
HP OfficeJet Pro 8210 All-in-One Printer
8210 Series HP OfficeJet Pro 8216 All-in-One Printer 1919A 1834A
HP OfficeJet Pro 8218 All-in-One Printer
HP OfficeJet Pro 8710 All-in-One Printer
8710 Series HP OfficeJet Pro 8715 All-in-One Printer 1919BR 1848A
HP OfficeJet Pro 8718 All-in-One Printer
HP OfficeJet Pro 8720 All-in-One Printer
8720 Series 1919BR 1848A
HP 95X Series HP OfficeJet Pro 8725 All-in-One Printer
HP OfficeJet Pro 8730 All-in-One Printer
8730/8740 Series HP OfficeJet Pro 8740 All-in-One Printer 1919A 1903B
HP OfficeJet Pro 8745 All-in-One Printer
7720 Series HP OfficeJet Pro 7720 Wide Format All-in-One Printer 1909B 1851A
7730 Series HP OfficeJet Pro 7730 Wide Format All-in-One Printer 1909B 1851A
7740 Series HP OfficeJet Pro 7740 Wide Format All-in-One Printer 1942A 1849A
8702 1828A (No new firmware)
HP OfficeJet 6950 All-in-One Printer 1938A 1847A
HP OfficeJet 6954 All-in-One Printer 1938A 1847A
HP OfficeJet 6962 All-in-One Printer 1938A 1847A
HP 90X Series HP OfficeJet Pro 6960 All-in-One Printer 1938A 1847A
HP OfficeJet Pro 6968 All-in-One Printer 1938A 1847A
HP OfficeJet Pro 6970 All-in-One Printer 1938A 1847A
HP OfficeJet Pro 6978 All-in-One Printer 1938A 1847A
HP pagewide Pro 352dw 1937D 1829A
HP pagewide Pro MFP 377dw 1937D 1829A
HP PageWide Pro 452dn 1937D 1908C
HP PageWide Pro 452dw 1937D 1829A
HP 97X Series HP PageWide Pro MFP 477dw 1937D 1829A
HP PageWide Pro 552dw 1937D 1829A
HP PageWide Pro MFP 577dw 1937D 1829A
HP PageWide Managed P55250dw 1937D 1829A
HP PageWide Managed MFP P57750dw 1937D 1829A
Note: Please choose the indicated software to downgrade the firmware according to your printer model
and current firmware version.
2. Before Firmware Downgrade
2.1 E
Ensure turninng off “Autommatically Uppdate Check”” function beffore downgraade.
2.3 S
Some downgrrade packagee would be faiilure if your printer
p firmw
ware updated tto the newestt
version that neweer than the ab
bove version.
3. H
How to downggrade
3.11 Make sure your
y printer connected
c to tthe computerr with USB caable, choose aand open the
suitable firmwaare downgradde software.
3.22 After detecttion, the updaate notice willl be shown as below in the computer (ttake HP 8710
0
as an example)
3.3 Choose the printer
p that neeed to be dow
wngraded and
d click “Updaate”
3.44 As the printeer is downgraading, noticess as below aree shown in th
he computer aand the printeer’s
conntrol panel
3.55 Click “OK” after finished
d
3.66 The firmwarre version aftter downgradeed will be sho
own as below
w