Inspection Schedule of Licensee (UL- AS)

Government of India
Ministry of Communications and Information Technology
Department of Telecommunications
_________________LSA
Address: __________________________
___________________________________
___________________________________

Inspection Schedule of Licensee (UL-Access Service)

Instructions:

1.To be filled by the Nodal Officer or Authorized signatory.

2.All pages must be signed.
3.Attachments shall be provided in softcopies in CDs/DVDs/Pen drive. All PDF
files shall be signed (Digitally or ink signed)
4.File types should be Excel, Word, or Plain text only. Large files may be zipped.
5.If document(s) mentioned here have been submitted already during earlier
inspections, same need not be submitted again, and a proper remark may be
placed against that particular point here.

Signature _________________________________ Page 1 of 19

 Inspection Schedule of Licensee (UL- AS)

A. General

1. Name of the Licensee. ________________________________________________________

2. License No. ______________________________ Dated.

______________________________

(Copy of license to be submitted)

3. Service Areas _______________________________________________________________

4. Name, designation and contact details of the Authorized Signatory:

_____________________________________________________________________

Tel No.________________________ Mobile No.: ______________________

E-mail Id. _____________________

5. Name, designation and contact details of the Nodal Officer:

_____________________________________________________________________

Tel No.________________________ Mobile No.: _________________________

E-mail Id. _____________________

6. Services offered: Please tick whichever is applicable

Sl Service Name Yes/No Name of Service (If

applicable)
1 Wireline telephone
2 Wireless/Mobile telephone
3 Non-Voice Messaging (SMS)
4 Internet Services
5 Internet telephony
6 Leased circuits
7 VPN
8 National/International Roaming
9 Voice Mail
10 Email
11 Audiotex
12 Video Conferencing
13 CUG
14 Voice chat

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 Inspection Schedule of Licensee (UL- AS)
15 Broadband
16 Broadband VAS (Pl Specify)
17 3G Service
18 3G VAS (Pl specify)
19 3G Fax
20 Location Based Services (LBS)
21 Data Services (WAP/GPRS/EDGE)
(PL MENTION)
22 IN Services
23 EVDO/WLL Services
24 IP TV
25 Audio Conference
26 Mobile Number Portability (MNP)
27 GSM PCO
28 CDMA/WLL PCO
29 Unified Messaging Service
(Voice Mail/FAX Message/
Email/Email To Speech)
30 MMS (Multimedia Messaging
Service)
31 Web Co-Location Services
32 Web HOSTING
33 BULK SMS
34 Wi-Fi Hot spots
35 Other services offered in the
License Area
36 Any other types of VAS

7. Supplementary Services (please tick on the services being provided)

S Service Name Yes/No Name of Service

N (If applicable)
o
1 Calling Number Identification
Presentation
2 Calling Number Identification
Restriction
3 Connected Number Identification
Presentation
4 Connected Number Identification
Restriction
5 Malicious Call Identification
6 Call Forwarding Unconditional
7 Call Forwarding on Mobile
Subscriber Busy
8 Call Forwarding on No Reply
9 Call Forwarding on Mobile

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 Inspection Schedule of Licensee (UL- AS)
Subscriber Not Reachable
10 Call Transfer
11 Mobile Access Hunting
12 Call Waiting
13 Call Hold
14 Completion of Call to Busy
Subscriber
15 Three Party Service
16 Conference Calling
17 Closed User Group
18 Advice of Charge
19 Free phone Service
20 Reverse Charging (Called or Calling
MS)
21 Barring of All Outgoing Calls
22 Barring of Outgoing International
Calls
23 Barring of Outgoing International
Call except those directed to the
Home PLMN Country.
24 Barring of All Incoming Calls
25 Barring of All Incoming Calls when
Roaming Outside the Home PLMN
Country.
26 Unstructured supplementary
services data.
27 Videotext and Facsimile
28 Other Services, if any

8. If there is only one switch to perform functions of ILD / NLD / Cellular / Basic
and located at same station then whether the separate accounts of all the
operations are maintained or not.

9. Self-Certificate for the adherence to the National Fundamental Plan and

technical standard as prescribed from time to time by DoT in this respect.

Signature _________________________________ Page 4 of 19

 Inspection Schedule of Licensee (UL- AS)

B. Technical
(Details in the mentioned formats may be provided in a CD)

1. Detailed Network Diagram for 2G/3G/4G showing Interconnectivity

between (mentioning Location, Bandwidth) all network elements like
LR//IN/MME/ GGSN/SGSN/SMSC/MMSC
/APServer/EIR/BSC/UMS/LBS/NGN/RBT/SSTP/MGW/GMGW etc. and MSC.

2. Equipment and Connectivity

a. Network Equipment – MSC / MGW /MME/ Wire line Switch

Sl. Locatio MSC Manufactured Commissioned VLR SP GT SW REMARK

N n /MG by Date Cap Co Co Versi S
o. W acity de de on
/MM
E

b. Network Equipment – BSC / RAN

S Locati Parent Manufa MO Commis Capa SW Media Band Rem

l on MSC cture D sioned city Ve of widt ark
. /MG d By EL Date rsi conne h of s
W on ctivity medi
N a
o
.

c. Network equipment – BTS / Node-B/e-NodeB

S Loca Paren Manu SACFA Commi Capacit Self- SW Media Re

l. tion t BSC factur Clearan ssioned y(In Certifie Versi of m
N ed By ce Date Erlangs) d/ on conne ar
o (Yes/No) /BW in TERM ctivity ks
Gbps (LSA)
Certifie
d

3. Interconnection within same operator:

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 Inspection Schedule of Licensee (UL- AS)
From To Type of traffic Type of Related TGP % Remarks
(Access/NLD signallin ASR Nam utilization
/ILD/Others) g e /
rejections

4. Interconnection with other operators:

Name of Fro To Type of Type of CCR Action by the

MSC m traffic Signalling Licensee for
augmenting the
capacity, if
required

Fro T Type of traffic Type of CCR Relat TGP % Remar

m o (Access/NLD/ILD/ signa ed Na utilizati ks
Others) lling ASR me on/
rejectio
ns

5. Direct connectivity to MSC / GMSC (Switching Nodes) of other operators

6. Frequency Band allocated

Name of TSP UPLINK DOWNLINK BAND Services

(Original (GSM/3G/CDMA/4G)
Licensee)

7. Additional Spectrum being used

Name of TSP UPLINK DOWNLINK BAND Services

(Original (GSM/3G/CDMA/4G)
Licensee)

8. Consolidated Traffic Report of all MSC/MSC Server /S-GW in the network

during Time Consistent Busy Hour (TCBH) for One Week (As per Annexure-1)

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 Inspection Schedule of Licensee (UL- AS)
9. Radio Performance Report during Time Consistent Busy Hour, BSC /RNC
wise for one week. (AS per Annexure -I).

10. Count of subscriber as per billing system, IN, HLR / HSS and VLR/MME
including roaming subscribers. (Screen shots of system terminal as proof)

11. What is the purging period for VLR/MMEdata base (is it 72 hours?)

12. The numbers allocated and VLR/MME Figure (V) as percentage of number
allocated (V/N)?

13. Routing Analysis Table. of switch, Router configuration files of all the
Major/Core routers.

14. Sub’s terminal equipment’s provided, Make /model and certifications (including
Dongles) by the operator.

Sl. Equipment Make Model Whether MTCTE If yes, MTCTE

No compliant Certification
. No/Date

15. Sample of subscriber information/services as available in HLR /HSS &

VLR MME. (Screenshots from HLR/HSS & VLR/MME)

16. Sample of subscriber information/services as available in IN. (Screenshots from

IN).

17. Core Network Equipment’s (4G/3G/2G) as in the format.

Sl. Name Of Manufactured Installation LSA / Quantity

No. Equipment By Date Location

18. Submit the copy of Acceptance test for interconnectivity carried out for each
and every interface with any service provider.

19. Whether domestic traffic is routed through any switch/system located

outside India?

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 Inspection Schedule of Licensee (UL- AS)

20. SACFA Clearance details for various point to point radio links.

Address of the Height of Tower/ Frequency of Power Radiated SACFA

Sl.
Radio Link building Operation by the Radio ID/
No. SACFA
(GBT/RTT) in Equipment Cleara
Mtrs (in Watts) nce
Obtain
A End B End A End B End A End B End A End B End

21. Whether limited mobility subscribers and WLL subscribers are restricted to
SDCA and subs premises respectively?

22. Please furnish the total count of mobile numbers ported in and ported out
till date. Also furnish the list of rejected cases along with the reasons for
rejection in the last 3 months.

Total Ported OUT Total Ported IN Net Ported Numbers

Numbers Numbers

23. Numbering Series allotted.

CCITT E.164 Number Country National SN SN Range

series Code(CC) Destination Code Range Stop
MSISDN Number (NDC) Start
Range(s):

24. M2M Numbering Series allotted for __________ LSA

Sl. No M2M identifier SN range Start SN range Stop Remarks

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 Inspection Schedule of Licensee (UL- AS)

25. Compliance on MTCTE as per the DoT / TEC guidelines issued from time to
time.

Sl. Equipment Make Model Whether If yes, MTCTE

No. MTCTE Certificate
compliant No/Date

26. Status of IPv6 implemented as per DoT guidelines for:

i. Core Network
ii. Subscriber Terminals (CPE)

27. Net Neutrality:

i) Whether the Licensee is compliant to Net Neutrality as per the guidelines issued
by DoT from time to time. Yes/No.

ii) If No, provide reasons for non-compliance:

Signature _________________________________ Page 9 of 19

 Inspection Schedule of Licensee (UL- AS)

C. Security

1. Any BTS / NodeB/eNodeB emanating signal which are useable near

international Border? (Yes/No)

2. Any bulk encryption equipment employed in the network? (Yes/No)

3. Encryption: List of Customers using encryption

Sl. Name of Address Whether permission Whether decryption

No. the has been taken key, split into two
Customer from Telecom parts, has been
Authority deposited with the
telecom Authority

4. Arrangement of Lawful interception and monitoring facility.

Sl Monitoring Yes/No
1 At least 480 simultaneous calls with at least 30 simultaneous
calls for each of the designated LEAs. Each MSC in the
service area shall have the capacity for provisioning of at least
3000 numbers for monitoring
2 Tracing facility for malicious calls
3 Tracing facility for messages
4 Tracing facility for Foreign in-roamers
5 Interception of Speech
6 Interception of SMS
7 Interception of DATA (GSM, CDMA,3G,4G)
(GPRS/EDGE/3G/EVDO)
8 Interception of all VAS
9 Interception of Video Calls

5. Details of foreign personnel deployed for Operation and maintenance and their
security clearance from Ministry of Home Affairs.
6. Name of National Roaming Partners and International Roaming partners and a
sample copy of agreement.
7. Details of NLD and ILD partners and a sample copy of agreement.

Signature _________________________________ Page 10 of 19

 Inspection Schedule of Licensee (UL- AS)
8. Availability of Complete list of subscribers including their name and address on
password protected licensee’s web site. (Website ID & Username/Password for
same)

URL of the web site:

User Name:
Password:

9. Any guideline issued by Licensee to prevent misuse of CLIR facility. Availability

of CLIR Subscriber on password protected websites with their complete address
details. (Website ID & Username/Password for same).

10. Record of Periodic inspections of Bulk user/Audiotex License holders’ premises

by Service Providers for checking their bonafide and to detect the misuse of such
connections or leased circuits. (SAMPLE CASES SHOULD BE ATTACHED AS
“BULK INSPECTION”)? to check the format

11. Record of Periodic inspections of Leased circuits user’s Including Audiotex

License Holders premises by Licensee for checking their bonafide and to detect
misuse by the Customer. Inspection reports to be cross checked. (Sample Check
of Customers will be accompanied by Licensee)

12. CDRs are being stored for Two years. Yes/No. (Sample to be provided).

13. Whether analysis of CDRs for heavy users are being done? Copy of the reports
submitted during the last quarter to Security unit to be furnish.

14. Whether analysis of CLI and detection of improper CLIs is being done? Copy of
detected cases in the last quarter to be submitted to Compliance.

15. What is the procedure being followed to update the EIR periodically?
16. What steps are being taken to prevent IMEI cloning?

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 Inspection Schedule of Licensee (UL- AS)
17. Whether calls with unauthorized IMEI, without IMEI or all zero IMEI are being
checked and rejected?

18. ILL Customers:

i. Whether licensee is obtaining compliance from its ILL customers that they
maintain the usage of IP addresses/Network Address Translation (NAT) syslog, in
case of multiple users on the same ILL, for a minimum period of one year as per
the directions/instructions issued by the licensor from time to time? (Yes/No)
ii. Whether the licensee has entered into an agreement with each ILL customer
which clearly mentions the activities that are prohibited. (Yes/No)
iii. Provide the sample copy of agreement with ILL Customers along with
a. Network Diagram showing required details of the setup at ILL Customer
premises
b. Details of other communications links (PSTN, NLD, ILD, WLL, GSM, other
licensee etc.) and reasons for taking the link by the customer.
iv. List of Inspections carried out by the licensee on their ILL customers in last one
year. Sample inspection reports to be submitted
v. Whether the Licensee has detected any misuse of Internet Leased Line? (Yes/No)
vi. If yes, provide the details of action taken by the Licensee against the subscriber.

19. Audiotex license customers

i. Whether licensee is obtaining compliance from its Audiotex licensee customers

that they maintain the usage of IP addresses/Network Address Translation
(NAT) syslog, in case of multiple users on the same ILL, for a minimum period of
one year as per the directions/instructions issued by the licensor from time to
time? (Yes/No)

ii. Whether the licensee has

entered into an agreement with each Audiotex licensee customer which
clearly mentions the activities that are prohibited. (Yes/No)

iii. Provide the sample copy of

agreement with Audiotex licensee Customers along with

Pl note:-
1. Network Diagram showing required details of the setup at ILL Customer
( Audiotex licensee customer) premises.

2. Details of other communications links (PSTN, NLD, ILD, WLL, GSM, other ISP
etc.) and reasons for taking the link by the customer.

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 Inspection Schedule of Licensee (UL- AS)
iv. List of Inspections carried out by the Li cens e e on their all Audiotex licensee
Customers in last one year. All inspection reports to be submitted.

v. Whether the Licensee has

detected any misuse of Internet Leased Line? (Yes/No)

vi. If yes, provide the details of

action taken by the Licensee against the Audiotex License holder.

20. Names and Nationalities of Officers in key positions, and clearance from Ministry
of Home Affairs if the officer is a foreigner.

Position Nationality Clearance from

MHA (Yes/No)
Chairman
Managing Director
Chief Executive Officer
Chief Technical Officer
Chief Security Officer
Chief Financial Officer
Officer In charge of Lawful interceptions

21. A list of Directors and their Nationalities.

22. Details of the system for enabling lawful interception from a centralized location.

23. Details of BULK SMS provision process.

24. Whether CDR contains all the parameters as per the latest instructions of DoT?
Provide sample copy of CDRs of test numbers.

25. What is the present methodology adopted to communicate the location based
information to LEAs?

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 Inspection Schedule of Licensee (UL- AS)
26.Details of the Nodal officer appointed for Trusted Telecom Portal ,submitted to the
Designated Authority i.e National Cyber Security Coordinator ( copy of the letter
shall be enclosed)

Sl Item Details
No
1 Name of the Nodal officer

2 Designation

3 Date of Submission to the

Designated authority
4 Copy of the Nomination letter
enclosed ( YES/NO)

27. Compliance on Trusted Sources as per the DoT /Designated Authority directions
issued from time to time

S Equipment Make Model Whether Equipment is Whether permission has

designated as “Trusted taken for
Product or not” by the upgradation/expansion
Designated authority of equipment which was
( Yes/No) not designated as
Trusted Product.
Details of the permission
along with the copy
(YES/NO/Not Applicable)

28. Whether Licensee is submitting the compliance letter regarding compliance of all
conditions (format enclosed in the annexure) on 1 st day of January and 1st day of
July of every year to the Licensor? (Yes/NO). (The compliance letter is to be given by
authorized signatory of the Licensee Company as per the DoT Ltr No 20-1236/2021-
AS-I dated 5th July 2021) . Copy enclosed at Annexure ‘II’

a. Please enclose the copy of the first and latest 2 compliance letters submitted.

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 Inspection Schedule of Licensee (UL- AS)

D. Operations

1. Average time taken for provisioning of new connection.

2. Details of all emergency, public utility services and helpline to its subscribers.

1. List of National specific level 1 Short Codes

Sl No Short code Name of service Remarks

2. List of State Specific level 1 Short Codes

Sl No Short code Name of service Remarks

3. Provide the list of A u di o t ex Li c ense ho l der s , those are being provided with
telecom resources, as per the following format.
Sl. Name of Address Type of Details Audiotex Remarks
N Audiotex service of BW/ License No.
o. Licensee provided Plan with date

4. Copy of QoS Reports submitted in last two Quarters to TRAI. (Performance &
Inter-Operator minutes of O/g and I/c traffic) (AS PER FORMAT)

5. Details on Public Grievance redressal Mechanism and their redressal policies.

What is the MTTR? Please furnish last three months figure (ENCLOSE THE
METHODS IN FLOW CHART PATTERN)

6. Contracts entered into with CMTS Provider and other Licensed Telecom Service
Provider for sharing of infrastructure /backbone. Whether copy of all such
contracts submitted to Licensor. (Attach sample Copy)

7. Contracts entered NLD and ILD Licensees for sharing of infrastructure /backbone.
Whether copy of all such contracts submitted to Licensor. (Attach Sample Copy)

Sl No Nature of Name of Period of Date of

Contract NLD/ILD contract submission of
Provider the Copy of the
contract to DoT

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 Inspection Schedule of Licensee (UL- AS)
8. Contracts entered with Infrastructure Providers (IP-I) for sharing of infrastructure
/backbone. Whether copy of all such contracts submitted to Licensor. (Attach
Sample Copy)

Sl Nature of Name of NLD/ILD Period of Copy of the

No Contract Provider contract contract
submitted to
Licensor

9. Status of fulfillment of Roll –Out obligations as per License conditions.

1) 10% MRO 2) 50 % MRO (Attach Certificate)

10. MNP process & its Grievance redressed Mechanism. (Enclose Flowchart
pattern).

11. Postpaid & Prepaid Tariff. (Attach The Available Plans).

12. Postpaid & Prepaid Schemes. (Attach The Available Schemes).

13. Methodology for Registration of Demand for the telephone, mobile & broadband
connections & provisions. (Attach the Methods in Flow Chart & Attach the
sample CAF alongwith POA/POI).

14. Samples of itemized bills provided to customers (Bills in adequate details giving,
Billing Cycle, Plan and Billing procedure.) (Attach the Sample)

15. Disaster Management – Preparedness Plan as per SoP-2020 including the

following:

i. Compliance on the status ICR Roaming (copies of agreements to be

submitted
ii. Compliance on the status of PCR implementation
iii. Compliance on the status of CAP implementation
iv. Drills conducted during the past one year

Signature _________________________________ Page 16 of 19

 Inspection Schedule of Licensee (UL- AS)

E. Financial

1. Equity details as on Latest. (FINANCIAL STAKEHOLDERS), (AS PER FORMAT).

S No. Name of promoters Indian/Foreign % of equity held Net worth

2. Composite Foreign equity of the Licensee Company as per FDI Notification.

Table from other to be added

3. Copy of Statement of Revenue and License Fee for the previous 8 quarters.
(ATTACH THE HARD & SOFT COPIES OF SAME)

4. Copy of Audit report on statement of Revenue and License Fee. (ATTACH HARD
& SOFT COPIES)

5. Copy of Annual Financial Statement. (PROFIT & LOSS, CASH FLOW &
BALANCE SHEET, ATTACH HARD & SOFT COPIES OF SAME).

Representative of Licensee Company

Signature:

Name:

Designation:

Signature _________________________________ Page 17 of 19

 Inspection Schedule of Licensee (UL- AS)

Annexure-I

TRAFFIC REPORT (Parameters)

The essential parameters required in traffic reports (MSC wise) are:

1. Trunk Group Name
2. POI operator
3. Busy Hour
4. Incoming traffic (in Er)
5. Outgoing traffic (in Er)
6. Incoming Call completion ratio
(IC CCR= Incoming successful calls / Total Incoming Calls)
7. Incoming Answer to Seizure Ratio
(IC ASR = Incoming calls Answered / Total Incoming calls seizure)
8. Outgoing Call completion ratio
(OG CCR= Outgoing successful calls / Total Outgoing Calls)
9. Outgoing Answer to Seizure Ratio
(OG ASR = Outgoing calls Answered successfully / Total Outgoing calls seizure)
10. Total Incoming calls
11. Total Incoming seizure
12. Total Incoming calls Answered
13. Total Outgoing calls
14. Total Outgoing seizure
15. Total Outgoing calls Answered
16. % congestion
17. Total traffic handled

Signature _________________________________ Page 18 of 19

 Inspection Schedule of Licensee (UL- AS)

Annexure ‘II’

Format for Compliance

Subject: Compliance to Amendments in Telecom Licenses issued by Department

of Telecommunications for procurement of Telecommunication
Equipment from Trusted Sources – reg.

This is to certify that we do hereby comply with the norms to be followed by licensee
in license condition no.
i) Clause 39.7.1of Unified License OR
ii) Clause 41.6A(iii) (a) of UAS License OR
iii) Clause 23.7 A(x) of NLD or 23.7A(x) of ILD License OR
iv) Clause 1.10.12 of ISP License Granted Under Guidelines dated 08.03.2002
OR
v) Clause 34.29 of ISP License Granted Under Guidelines dated 24.08.2007 OR
vi) 38.7.1 of UL(VNO) (whichever is applicable) issued by DoT vide license
amendment dated 10.03.2021 & 15.03.2021 for procurement of
Telecommunication equipment.

(Signature of Authorized Signatory)

Name:
Designation:
Date:
Email Id:
M. No:

Name of Licensee:
Type of License held:
UASL/UL/UL(VNO)/NLD/ILD/ISP
License No.
Service Area:

Signature _________________________________ Page 19 of 19