Age wise classification
Table 1
No. of respondents Percentage
Below 25 10 10
26 – 35 18 18
36 – 45 12 12
46 – 55 20 20
Above 55 40 40
Total 100 100
Fig.1
40
35
30
25
20
15
10
0
Below 25 26 - 35 36 - 45 46 - 55 Above 55
Analysis
As from the above table and from the above figure it can be seen that out of 100 respondents
10% are aged below 25 and 18% are aged between 26 – 35 .while 12% of them are aged
between 36 – 45 20% of the respondents are aged between 46 and 55. Remaining 40% of
them have an age above 55.
47
Gender wise classification
Table 2
Gender No. of respondents Percentage
Male 54 54
Female 46 46
Total 100 100
Fig. 2
Female
46%
Male
54%
Analysis
As from the above figure can be seen that out of 100 respondents 54% are male respondents
remaining 46% are female respondents
48
Education wise classification
Table 3
Education No. of respondents Percentage
SSLC 0 0
Plus two 0 0
Graduation 40 40
PG 36 36
Technical 24 24
Others 0 0
Total 100 100
Fig. 3
45
40
35
30
25
20
15
10
0
SSLC Plus two Graduation PG Technical Others
Analysis
Having regarded the education level of the respondents it can be seen from the above 40% of
the respondents are under graduate and 36% of the respondent are post graduate. While 24%
of them are educated in technical field. Only 0% respondents having SSLC and Plus two.
49
Experience wise classification
Table 4
Experience No. of respondents Percentage
Less than 3 10 10
3-6 14 14
6–9 16 16
9 – 12 12 12
12&above 48 48
Total 100 100
Fig. 4
50
45
40
35
30
25
20
15
10
0
Less than 3
3 to 6
6 to 9
9 to 12
12&above
Analysis
From the chart and above figure it can be seen that 10% of the respondents have experience
below 3 years and 14% of them have an experience of the 3 to 6 years. While 16% of them
have an experience of 6 to 9 years 12% of them are experienced 9 to 12 years and 48% of the
respondents have an experience of more than 12 years
50
Rating of the performance appraisal system at HLL
Table 5
Response No. of respondents Percentage
Excellent 26 26
Good 46 46
Average 28 28
Poor 0 0
Very poor 0 0
Total 100 100
Fig. 5
50
45
40
35
30
25
20
15
10
0
Excellent Good Average Poor Very poor
Analysis
As from the above table as well as from the above figure it can be seen that 26% of the
respondents are rated excellent about the performance appraisal system in HLL.46% says
good and 28% says average. While 0% respondents are poor and very poor rating
51
Performance appraisal process at HLL
Table 6
Response No. of respondents Percentage
Very familiar 36 36
Somewhat familiar 40 40
Neutral 22 22
Very unfamiliar 0 0
Total 100 100
Fig. 6
40
35
30
25
40
20 36
15
22
10
5
0
0
Very familiar Somewhat familiar Neutral Very unfamiliar
Analysis
From the above table it is clear that 36% of workers are very familiar with the performance
appraisal process in HLL. About 40% are somewhat clear,22% are in the neutral category.
And 0% are very unfamiliar category.
52
Formal feedback regarding employee’s performance
Table 7
Response No. of respondents Percentage
Yes 58 58
No 28 28
To an extend 14 14
Total 100 100
Fig. 7
14%
Yes
No
To an extend
28%
58%
Analysis
From the above table and chart, it shown that 58% of the employees get formal feedback
regarding about their performance. 28% of employees did not get feedback and 14% get
feedback to an extend.
53
Time spent in performance appraisal process is worth
Table 8
Response No. of respondents Percentage
Strongly agree 20 20
Agree 52 52
Neutral 28 28
Strongly disagree 0 0
Disagree 0 0
Total 100 100
Fig. 8
60
50
40
30
20
10
0
Strongly agree Agree Neutral Strongly disagree disagree
Analysis
The above table as well as the above figure shows that 20% of the respondents strongly agree
that the time spent in performance appraisal process is worth. 52% of the respondents have
agreed with this fact. Only 0% are disagree and also 0% are strongly disagree. Here 28% of
the respondents became neutral.
54
About the performance appraisal improve employee’s job satisfaction
Table 9
Response No. of respondents Percentage
Strongly agree 32 32
Agree 50 50
Neutral 12 12
Strongly disagree 6 6
Disagree 0 0
Total 100 100
Fig. 9
60
50
40
30
20
10
0
Strongly agree agree Neutral Strongly disagree Disagree
Analysis
From the above table and chart we can see that 32% respondents strongly agree that
performance appraisal improve their job satisfaction. While 50% of them agreed and 6%
strongly disagreed. Only 0% disagree. Here 12% of respondents became neutral.
55
Appraisal system of the employees in HLL
Table 10
Response No. of respondents Percentage
Highly satisfied 26 26
Satisfied 56 56
Highly dissatisfied 8 8
Dissatisfied 10 10
Total 100 100
Fig. 10
60 56
50
40
30 26
20
10
8
10
0
Highly satisfied satisfied Neutral dissatisfied
Analysis
As from the above table as well as from the above figure it can be seen that 26% of the
respondents are highly satisfied with the appraisal system of the employees in HLL. 56% of
the respondents were satisfied. While 10% of the respondents are dissatisfied with the same
and it can be seen 8% of the respondents are highly dissatisfied
56
The present system of performance appraisal need further improvement
Table 11
Response No. of respondents Percentage
Strongly agree 18 18
Agree 46 46
Neutral 18 18
Strongly disagree 6 6
Disagree 12 12
Total 100 100
Fig. 11
50
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral strongly disagree Disagree
Analysis
The above table as well as the above figure shows that 18% of the respondents strongly agree
that the present system of appraisal need further improvement.46% of the respondents have
agreed with this fact. While 12% respondents disagree with this. It can be seen from the
above that 6% of the respondents have a strong disagreement regarding this. Here 18% of the
respondent became neutral
57
About the motivation by this appraisal
Table 12
Response No. of respondents Percentage
Never 16 16
Rarely 32 32
Sometimes 42 42
Every time 10 10
Total 100 100
Fig. 12
45
40
35
30
25
20
15
10
0
Never Rarely Sometimes Every time
Analysis
It can be seen from the above that 16% of the respondents are of the opinion that they never
satisfied with the motivation by the appraisal to their expectation. 32% of the respondent’s
opinion that rarely satisfied with the same. While 42% of the respondents are of the opinion
that often the respondent got satisfaction with the motivation by the appraisal to their
expectation. 10% of the respondents say every time they got satisfaction from this.
58
Opinion about the comfort with the performance appraiser
Table 13
Response No. of respondents Percentage
Strongly agree 18 18
Agree 18 18
Neutral 24 24
Strongly disagree 10 10
Disagree 30 30
Total 100 100
Fig. 13
30
25
20
15
10
0
Strongly agree Agree Neutral Strongly disagree Disagree
Analysis
The above table as well as above figure shows that 18% of the respondents strongly agree
that they are comfortable with the performance appraiser.18% of the respondents have agreed
with this fact. While 30% of the respondents disagree with this, it can be seen from the above
that 10% of the respondent are strong disagreement. Here 24% of the respondent become
neutral.
59
Opinion about performance appraisal helps in employee’s career development
Table 14
Response No. of respondents Percentage
Strongly agree 30 30
Agree 42 42
Neutral 18 18
Strongly disagree 0 0
Disagree 10 10
Total 100 100
Fig. 14
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral Strongly disagree Disagree
Analysis
As from the above table and chart it shows that 30% of respondents strongly agree that the
performance appraisal helps their career development. 42% agree this fact. While 10% of
respondents disagree this fact and 0% strongly disagree. Here 18% become neutral.
60
How often your performance appraised?
Table 15
Response No. of respondents Percentage
Every 3 months 22 22
One year 60 60
Every 6 months 18 18
More than one year 0 0
Total 100 100
Fig. 15
70
60
50
40
30
20
10
0
Every 3 months One year Every 6 months More than one year
Analysis
It can be seen from the above that 22% of respondents are saying every 3 months their
performance appraised. 60% are says performance appraised in one year. 18% are replied
performance appraised every 6 months. 0% respondents says performance appraised more
than one year.
61
Conflict due to performance appraisal system
Table 16
Response No. of respondents Percentage
Always 18 18
Often 18 18
Vocationally 24 24
Rarely 10 10
Never 30 30
Total 100 100
Fig. 16
30
25
20
15
10
0
Always Often Vocationally Rarely Never
Analysis
The above table as well as the above chart shows that 18% respondents says always conflict
occurred due to performance appraisal system.18% says often conflict. While 24% says that
vocationally 10% says rarely and 30% of respondents says never conflict occurred due to
performance appraisal system.
62
Opinion about proper feedback mechanism will improve employee performance.
Table 17
Response No. of respondents Percentage
Yes 60 60
No 12 12
To an extend 28 28
Total 100 100
Fig. 17
28%
Yes
60% No
12% To an extend
Analysis
The above table as well as above chart shows that 60% of respondents says proper feedback
mechanism will improve employee performance. And 12% says proper feedback mechanism
did not improve employee performance. While 28% says to an extent.
63
Performance appraisal system give a proper assessment of your contribution to the
organization
Table 18
Response No. of respondents Percentage
Strongly agree 22 22
Agree 54 54
Neutral 16 16
Strongly disagree 8 8
Disagree 0 0
Total 100 100
Fig. 18
60
50
40
30
20
10
0
Strongly agree Agree Neutral Strongly disagree Disagree
Analysis
The above table as well as above chart shows that 22% respondents strongly agree that
performance appraisal system give a proper assessment of their contribution to the
organization.54% agreed,8% respondents strongly disagreed and 0% disagree. Here 16% in
neutral category.
64
Understanding the rating scale used in performance appraisal process
Table 19
Response No. of respondents Percentage
No little 26 26
Unknown 44 44
Well known 30 30
Total 100 100
Fig. 19
No
Well little
known 26%
30%
Unknown
44%
Analysis
From the above table and chart 30% of the employees well known about the rating scale used
in performance appraisal process.26% are in no little category. While 44% are unknown
about the rating scale used in performance appraisal process.
65
Opinion about performance appraisal system provides an open communication channel
between superior and subordinate
Table 20
Response No. of respondents Percentage
Strongly agree 14 14
Agree 50 50
Neutral 18 18
Strongly disagree 8 8
Disagree 10 10
Total 100 100
Fig. 20
50
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral Strongly disagree Disagree
Analysis
From the above table and chart 14% of respondents strongly agreed the open communication
channel between superior and subordinate.50% agreed this fact. While 8% strongly disagreed
and 10% disagreed. Here 18% became neutral category.
66
Opinion about individual performance is strongly reflected in employee compensation
Table 21
Response No. of respondents Percentage
Strongly agree 14 14
Agree 32 32
Neutral 40 40
Strongly disagree 0 0
Disagree 14 14
Total 100 100
Fig. 21
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral Strongly disagree Disagree
Analysis
The above table as well as the above chart shows that 14% respondents strongly agreed that
the individual performance strongly reflected in employee compensation. 32% agreed this
fact. While 14% respondents disagreed that the individual performance strongly reflected in
employee compensation and 0% strongly disagree. Here 40% in neutral category.
67
Training given after appraisal is effective?
Table 22
Response No. of respondents Percentage
Substantially 24 24
Marginally 36 36
To a certain extend 28 28
To less extend 12 12
Not at all 0 0
Total 100 100
Fig. 22
40
35
30
25
20
15
10
0
Substantially Marginally To a certain extend To less extend Not at all
Analysis
From the above table and chart 24% are substantially effective training given after
appraisal.36% are effective marginally, 28% are great extend 12% are less extend and 0% are
in not at all category.
68
Rating about the transparency of the performance appraisal system
Table 23
Response No. of respondents Percentage
Highly satisfied 20 20
Satisfied 56 56
Highly dissatisfied 8 8
Dissatisfied 0 0
Neutral 16 16
Total 100 100
Fig.23
60
50
40
30
20
10
0
Highly satisfied Satisfied Highly dissatisfied Dissatisfied Neutral
Analysis
From the above table and chart 20% are highly satisfied about the transparency of the
performance appraisal system. 56% are satisfied with this fact. While 8% are highly
dissatisfied and 0% are dissatisfied. Here 16% are in neutral category.
69
Rating about the appraiser’s job knowledge
Table 24
Response No. of respondents Percentage
Excellent 30 30
Good 48 48
Average 12 12
Below average 10 10
Poor 0 0
Total 100 100
Fig. 24
50
45
40
35
30
25
20
15
10
0
Excellent Good Average Below average Poor
Analysis
As from the above table and chart 30% respondents are rated excellent about the appraiser’s
job knowledge.48% rated good and 12% are rated average. 10% respondents are rated below
average. 0% respondents rated poor about the appraiser’s job knowledge.
70
