Mahadevan Varatharaj
IT System Engineer
Mobile: +91 9597011570 E-mail: itmaha08@gmail.com
To make my knowledge pave a way for success to my work. To cultivate an enriched career by
updating the currently developing technologies and to look for challenging jobs. This could
provide me an opportunity to expose my technical skills and my objectives.
AREA OF EXPERTISE
▪ Service Desk Support ▪ IT Helpdesk Management
▪ Incident Management ▪ Networking Management
▪ Operating System concepts ▪ Problem Solving
Synopsis
Young, energetic and result oriented professional with 5+ years of comprehensive experience in IT
as System Administrator; Deep understanding of technology with focus on delivering business
solutions; Self-motivated, hardworking, dedicated with ability to understand and meet the time
lines; Highly ambitious and very good understanding of the organizational needs
Professional Certification
Honours Diploma in Computer hardware and Networking course conducted by SISI
Microsoft Certified Professional: windows XP
Career Highlights
• Technical support professional offering extensive experience and thorough knowledge of
different operating systems, hardware, desktop peripherals, IT network systems and
firewalls.
• Over five years’ experience as a desktop support engineer for two organizations
• Excellent analytical and critical thinking skills
• Superior software installation and maintenance skills
Software & Hardware Proficiency
Operating System : Windows 2003, 2008 Servers and Windows 8, 7 ,VISTA &XP
Programming : C, C++, VB.Net
Languages
Software Packages : MS Office 2010/2007 & 2003
Hardware
: HP, Dell, HCL, Compaq, Samsung, Toshiba Desktops, Servers
and Laptops, Printers.
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Professional Experience
InfoEd Technologies(p)Ltd, Chennai Apr 2009 – Jun 2011
IT System Engineer
Main Technical Support Functions:
▪ Provided technical support, including identifying problem incidents with their subsequent
resolutions.
▪ Assisted company personnel with desktop operation, including both hardware and software –
Provided employee training and instructions (through presentations) regarding basic operation of
software and hardware, technical support and quality standards.
▪ Supervised and performed installation of new IT network equipment and system software.
▪ Administered creation of IT accounts and computer systems and offered support.
▪ Updated management on a regular basis through reports and presentations and via email,.
Maintenance & Testing Activities:
▪ Maintained company peripheral network devices regularly, including printers and scanners.
▪ Tested the IT networking systems, monitored the performance of network servers and maintained
firm’s computer systems.
▪ Ensured functionality of desktop systems throughout departments through frequent evaluations
and routine maintenance.
▪ Planned and executed routine repairs and system upgrades.
▪ Made use of helpdesk systems to prioritize work-load and update queries and calls.
▪ Documented and maintained supply of all required inventory
CCS Infotech Pvt Ltd, Chennai Jul 2011 – Sep 2014
IT Desktop Engineer
▪ To ensure smooth running of 100 computers, administration networks, and 4 Servers
▪ Providing technical support to Associate IT Manager
▪ Repairing and replacing all the computer hardware parts which are undergoing problem
▪ Handling virus related issues Taking the lead in recovery of data
▪ Adding new computers in the LAN and assigning them IP addresses
▪ Installing different software on all assigned computers
▪ To check the inventory & write the order as per requirements and forwarding the list to seniors
▪ Repairing connection problems for the internet shared on same line for different computers
▪ To maintain ICT Register
▪ Installing antivirus on all computers and updating it regularly
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Academic Project
Undergone project work on “PROJECT TIME TRACKING SYSTEM ON KISHAL SYSTEM LTD” To coordinate
multiple project and track time for each project. To generate report based on project and resources
Languages Known
Good Oral and Written communication in English and Tamil
Education
Bachelor of Technology with specialization in Information Technology from Sastra University
in 2008 – Course Completed
Diploma with Specialization in Electrical And Electronics Engineering from DOTE in 2006
Personal Details
Nationality : Indian
Date of Birth : 30th July 1986
Marital Status : Single
Permanent Address : 110,Elumoor Post, Kunnam Taluk,
Perambalur – Dist., Tamil Nadu - 621115
Passport No : H8171973 Valid up to 30.03.2020
Visa Status : UAE Visit Visa up to 22.12.2014
Languages : English, Tamil
Reference
Available on request
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