User Manual

PanelView Plus 6 Terminals

700, 1000, 1250, 1500
Catalog Numbers 2711P-Kxxxx8, 2711P-Txxxx8, 2711P-Bxxxx8, 2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9
Important User Information
Solid-state equipment has operational characteristics differing from those of electromechanical equipment. Safety
Guidelines for the Application, Installation and Maintenance of Solid State Controls (publication SGI-1.1 available from
your local Rockwell Automation sales office or online at http://www.rockwellautomation.com/literature/) describes some
important differences between solid-state equipment and hard-wired electromechanical devices. Because of this difference,
and also because of the wide variety of uses for solid-state equipment, all persons responsible for applying this equipment
must satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from
the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or
liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or
software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation,
Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous
environment, which may lead to personal injury or death, property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death,
property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the
consequence

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that
dangerous voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that
surfaces may reach dangerous temperatures.

IMPORTANT Identifies information that is critical for successful application and understanding of the product.

Allen-Bradley, CompactLogix, ControlLogix, FactoryTalk View Machine Edition, FactoryTalk View Studio, FactoryTalk ViewPoint, PLC-5, PanelView, DH+, RSNetWorx for ControlNet, RSLogix 5000, NetLinx, Rockwell
Software, Rockwell Automation, RSLinx, RSLinx Enterprise, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.
 Table of Contents

Preface Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Firmware Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 1
Overview Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows CE Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Open Versus Closed System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Startup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Desktop Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Software Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Modular Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configured Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Display Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Catalog Number Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Terminal Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Module Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 2
Install Terminal Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Environment and Enclosure Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
North American Hazardous Location Approval . . . . . . . . . . . . . . . . . . . . 24
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Outdoor Installation for High-bright Displays . . . . . . . . . . . . . . . . . . . . . . 26
Using an Antiglare Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using a Solar Visor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Selecting an Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Backlight Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Orientation of the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Panel Cutout Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Product Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mount the Terminal in a Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 3
Connect Power Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Wiring and Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remove and Install the Power Terminal Block . . . . . . . . . . . . . . . . . . . . . . 34

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DC Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
External Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Earth/Ground Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connect DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
AC Power Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Protective Earth and Functional Earth Connection. . . . . . . . . . . . . . 37
Connect AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Initial Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reset the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 4
Configuration Mode Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Access Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Input Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Terminal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Load and Run Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Startup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enter Configuration Mode on Startup . . . . . . . . . . . . . . . . . . . . . . . . . 48
Run the Loaded Application on Startup . . . . . . . . . . . . . . . . . . . . . . . . 49
Desktop Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enable Desktop Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Disable Desktop Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Set a Desktop Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Reset the Desktop Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Communication Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configure KEPServer Serial Port ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configure RSLinx Communication Properties . . . . . . . . . . . . . . . . . . 54
Configure a Device Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Ethernet Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Set the Ethernet IP Address for the Terminal . . . . . . . . . . . . . . . . . . . 56
Set the Ethernet Link Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Define Name Server Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
View or Change Terminal Device Name . . . . . . . . . . . . . . . . . . . . . . . . 59
Authorize Terminal to Access Network Resources. . . . . . . . . . . . . . . 60
File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Delete Application File or Font File . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Delete Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Copy Application File or Font File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Adjust the Display Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
View the Display Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configure the Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Enable or Disable the Screen Cursor. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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 Table of Contents

Input Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configure Keyboard or Keypad Settings . . . . . . . . . . . . . . . . . . . . . . . . 65
Set the Sensitivity of the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Change the Popup for String Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Calibrate a Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Set Double-tap Sensitivity for a Touch Screen. . . . . . . . . . . . . . . . . . . 67
Configure Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Check Integrity of Application Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
View and Clear the System Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
View Terminal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Display FactoryTalk View ME Station Information . . . . . . . . . . . . . 75
Enable or Disable the Alarm Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Change the Date for Terminal Operations. . . . . . . . . . . . . . . . . . . . . . 76
Change the Time for Terminal Operations . . . . . . . . . . . . . . . . . . . . . 76
Change the Time Zone for Terminal Operations . . . . . . . . . . . . . . . . 77
Regional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Select a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Change the Decimal Separator for Numeric Formats . . . . . . . . . . . . 78
Change the Time Format for a Language . . . . . . . . . . . . . . . . . . . . . . . 79
Change the Short Date Format for a Language . . . . . . . . . . . . . . . . . . 80
Change the Long Date Format for a Language . . . . . . . . . . . . . . . . . . 81
Font Linking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Chapter 5
Windows CE Operating System Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Windows CE 6.0 Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Shell and User Interface Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Application Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Scripting Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Network Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Server Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Windows CE 6.0 with
Extended Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Windows Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Hardware Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
System Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Keypad Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Repeat Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

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Touch Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Double-Tap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Display Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Desktop Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Backlight Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Screen Saver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Network Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Startup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Automatic Printer Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Manual Printer Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Task Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Windows Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
PDF Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Command Prompt Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Chapter 6
Install and Replace Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Components Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Install or Replace the Logic Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Install or Replace a Communication Module . . . . . . . . . . . . . . . . . . . . . . 103
Replace the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Replace the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Remove the Display Module Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Replace the Display Module Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Replace the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Remove the Product ID Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Replace the Keypad Legend Inserts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Load an SD Card or USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Clean the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Chapter 7
Terminal Connections Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Wiring and Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Connections to Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Communication Port Isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

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Serial Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Modem Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Construct a Null Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Computer Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Security Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
DH-485/DH+ Communication Module . . . . . . . . . . . . . . . . . . . . . . . . . 126
Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
DH-485 Network Port Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
DH+ Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
ControlNet Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
ControlNet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Compatible ControlNet Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Software and Firmware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 130
ControlNet Module Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
NAP and Redundant Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Module Connection to ControlNet Network . . . . . . . . . . . . . . . . . . 132

Chapter 8
Firmware Upgrades Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Terminal Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Download Firmware Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Firmware Upgrade Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Upgrading Terminal Firmware from a Storage Device . . . . . . . . . . . . . . 135
Create a Firmware Upgrade Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Upgrade Terminal Firmware Using Firmware Upgrade Card. . . . 137
Upgrade Terminal Firmware over the Network . . . . . . . . . . . . . . . . . . . . 138

Chapter 9
Troubleshoot the System Chapter Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Isolate the Anomaly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Check for Adequate Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Check Indicators at Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Check the Start-up Messages and Codes . . . . . . . . . . . . . . . . . . . . . . . 143
Check Voltages and Temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Check the System Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Start-up Messages and Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Check Terminal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Application Does Not Run. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Configuration Mode Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

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Table of Contents

File System Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Advanced Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Access Maintenance Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Appendix A
Specifications Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Appendix B
Fonts Resident on Terminal True Type Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Appendix C
Virtual Key Codes Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Index

8 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Preface

Objectives This preface provides information on these topics:

• Intended audience
• Additional resources
• Firmware upgrades

Intended Audience Use this manual if you are responsible for installing, operating, or
troubleshooting the PanelView Plus 6 terminals. This manual does not give
procedures for creating applications that run on terminals.

Equipment installers must be familiar with standard panel installation

techniques.

Additional Resources These documents contain additional information concerning related Rockwell
Automation products.

Resource Description
Industrial Automation Wiring and Grounding Provides general guidelines for installing a
Guidelines, publication 1770-4.1 Rockwell Automation industrial system.
Product Certifications website, Provides declarations of conformity, certificates,
http://www.ab.com and other certification details.

You can view or download publications at

http://www.rockwellautomation.com/literature/. To order paper copies of
technical documentation, contact your local Rockwell Automation distributor or
sales representative.

Firmware Upgrades For the latest firmware upgrades and other downloads for your PanelView Plus 6
terminal, go to http://www.rockwellautomation.com/support and select
Firmware Updates under Downloads.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 9

Preface

Notes:

10 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Chapter 1
Overview

Chapter Objectives This chapter provides an overview of the PanelView Plus 6 terminals.

Topic Page
Windows CE Operating System 12
Open Versus Closed System 12
Desktop Access 13
Software Support 13
Modular Components 14
Configured Terminals 15
Display Modules 16
Catalog Number Explanation 17
Terminal Selections 17
Module Selections 19
Accessories 20

PanelView Plus 6 terminals are operator interface devices that run HMI machine-
level applications in an industrial environment. They are used to monitor,
control, or display information graphically, allowing operators to quickly
understand the status of their application.

This platform is programmed using common development software providing

multi-language support, and integrates into systems with Rockwell Automation
controllers including the preferred Logix controllers.

Modular components are usable across the entire PanelView Plus 6 platform:
• Display modules range in size from 6.5 to 15-inches with either key, touch,
or combination key/touch input
• Windows CE logic module runs an open or closed desktop environment
and offers optional, extended features and file viewers
• Optional communication modules for network communication

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Chapter 1 Overview

Windows CE Operating All PanelView Plus 6 terminals run the Windows CE operating system (OS),
providing the foundational OS elements for the majority of user needs.
System
For users with more complex application requirements, PanelView Plus 6
terminals are available with optional, extended features, and file viewers.
Table 1 - Operating System Features
Cat. No. Cat. No.
Standard Features 2711P-xxxx8 2711P-xxxx9
2711P-RP8x 2711P-RP9x
FTP server • •
VNC Client/server • •
ActiveX controls • •
Third-party device support • •

PDF reader • •

Optional Extended Features

Web browser - Internet Explorer — •

Remote desktop connection — •

Media player — •

Microsoft Office file viewers

• PowerPoint — •
• Excel — •

• Word — •

WordPad text editor — •

Open Versus Closed System All PanelView Plus 6 terminals can be configured to run an open or closed
desktop environment:
• An open system launches the Windows Explorer shell on startup and
appears with the Windows CE desktop and control panel. The system is
configurable via the control panel and supports Windows operations.
• A closed system launches a FactoryTalk View Machine Edition application
on startup and does not allow access to the Windows CE desktop.
All terminals are initially shipped as closed systems restricting access to the
desktop. The first time you start the system, the terminal launches FactoryTalk
View ME Station Configuration mode. At this point, you can change the start-up
option and allow desktop access.

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 Overview Chapter 1

Startup Options You can configure your terminal to perform one of three actions at startup:
• Launch a FactoryTalk View Machine Edition HMI application
• Launch the FactoryTalk View Machine Edition Configuration mode of
the terminal where you load and run applications, configure startup
options and terminal settings, and enable or disable desktop access.
• Launch the Windows Explorer desktop shell. The system is configurable
via the control panel and supports Windows operations.

The factory default state and the startup option following a firmware upgrade is
to launch the FactoryTalk View ME Station Configuration mode of the terminal.
Refer to Startup Options on page 47 for information on how to change the
startup option.

Desktop Access Any of the terminals can be configured to allow or restrict desktop access. From
the desktop, you can perform system and control panel operations, or run third-
party applications. Terminals with optional, extended features can additionally
run viewers, media players, and launch the web browser. You can even allow access
temporarily to perform specific tasks, then disable desktop access to prevent
unauthorized changes.
TIP All terminals are initially shipped with desktop access disabled.

Refer to Desktop Access on page 50 for details on how to modify desktop access.

IMPORTANT Allowing desktop access does not change the feature set of your
terminal. For example, If you have a PanelView Plus 6 terminal without
extended features, opening the desktop will not give you access to them.

Software Support All PanelView Plus 6 terminals support the same HMI software.

Table 2 - PanelView Plus 6 Software Support

Software Description Version

FactoryTalk Machine Edition Station Runtime environment for FactoryTalk View Machine Edition .mer applications. Machine 6.0 or later
Edition Station is preloaded on each PanelView Plus 6 terminal and does not require
FactoryTalk View activation.
FactoryTalk View Studio Configuration software for developing and testing HMI applications that run on PanelView 6.0 or later
for Machine Edition Plus 6 terminals preloaded with FactoryTalk View Machine Edition Station.
FactoryTalk ViewPoint Add-on capability provided with FactoryTalk View Studio software. 1.2 or later
• This web-based, thin-client solution allows manufacturers or casual users to monitor or
download changes to a running Machine Edition application from remote locations via an
Internet browser.
• A single license is embedded with each PanelView Plus 6 terminal supporting a single
client connection to terminal. No additional software is required.
Windows CE 6.0 operating system All PanelView Plus 6 terminals and logic modules support the Windows CE 6.0 operating 6.0 R3
system with or without optional, extended features.

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Chapter 1 Overview

Modular Components The terminals consist of three modular components: display module, logic
module, and optional communication module. These components allow for
flexible configuration, installation, and upgrades. You can order a factory-
assembled unit with a single catalog number or separate components for field
installation.

Figure 1 - Modular Components

Table 3 - Modular Component Descriptions

Item Terminal Component Description Options for Environmental Conditions
1 Display module Flat panel, color graphic display in four sizes with Display modules are also available with these
keypad, touch-screen, or combination keypad/ characteristics.
touch-screen input. • Marine-certified
• 700 (6.5 in.) • Conformal-coated
• 1000 (10.4 in.) • High-bright display for outdoor use
• 1250 (12.1 in.) • Built-in antiglare overlay
• 1500 (15 in.)
2 Logic module The logic modules has these hardware features. Logic modules are also available in a
• Power input, AC or DC conformal-coated option.
• RS-232 serial port
• Ethernet port
• 2 USB 2.0 host ports, 1 high-speed device port
• Network interface for optional communication
module
• 512 MB nonvolatile flash and 512 MB RAM
• Secure Digital (SD) card slot
• Battery-backed real-time clock
• Status indicators
• Reset switches
• Single PCI slot
3 Communication module Optional module for communication with these Communication modules are also available with
networks. these characteristics.
• DH+/DH-485 • Marine-certified
• ControlNet scheduled and unscheduled • Conformal-coated

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 Overview Chapter 1

Configured Terminals A configured terminal, ordered as a single-catalog number, has a display module
and logic module.

An optional DH+/DH-485 or ControlNet communication module can be

added later for additional network capabilities.

9 1

8
2
7

6 5 4 3

Table 4 - Logic Module Features

Item Feature
1 Network interface connector for optional communication module
2 AC or DC power input(1)
• Isolated 18…32V DC
• 85…264V AC
3 10/100 BaseT, Auto MDI/MDI-X, Ethernet port for logic controller
communication
4 Serial RS-232 port for file transfers, printing, and logic controller
communication
5 2 USB host ports for attaching USB devices including mouse, keyboard,
printer, and flash drives that are hot-swappable
6 1 USB device port for connecting a host personal computer
7 Reset switches
8 Status indicators
9 Secure Digital (SD) card slot that is hot-swappable and supports cat. no.
1784-SDx SD cards.
(1) For DC applications using AC power, an external, remote AC-to-DC power supply, cat. no.
2711P-RSACDIN, is available for DIN-rail mounting.

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Chapter 1 Overview

Display Modules All 700 to 1500 display modules have TFT color, graphic displays with either
keypad, touch screen, or combination keypad/touch-screen input. Common
features and firmware provide for easy migration to a larger display:
• Eight-wire resistive touch screens are extremely accurate for operator
interfaces. When a point on the touch screen is pressed, the layers connect
and change the electrical current, which is then registered and processed.
• All keypad or combination keypad/touch-screen displays are similar except
for the number of functions keys.

To meet the requirements of specific environmental conditions, high-bright

displays, marine-certified displays, and conformal-coated displays are also
available. Plus, you can order field replaceable bezels.

Figure 2 - Display Modules

1 1
2

3
2
5
4

IMPORTANT The keypad is designed for finger or gloved finger operation. The touch
screen may be operated with a finger, gloved finger, or plastic stylus
device with a minimum tip radius of 1.3 mm (0.051 in.). Using any other
object or tool may damage the keypad or touch screen.

Table 5 - Display Features

Item Feature Description
1 Replaceable ID Label Allen-Bradley label that can be replaced with custom
label.
2 Display Analog resistive touch screen applies to touch-screen or
combination keypad/touch-screen terminals.
3 Numeric keypad 0…9, –, Backspace, Enter, Left and Right tab, Shift, Esc,
Ctrl, Alt keys.
4 Navigation keys Use the arrow keys to move the cursor in lists and select
objects.
Alt+arrow key activates home, end, page up, and page
down functions.
5 Function keys Keys that initiate functions on the terminal display.
700 F1 …F10, K1…K12 Replaceable legends are available to customize the
1000 F1 …F16, K1…K16 function key labels.
1250 F1 …F20, K1…K20
1500 F1 …F20, K1…K20

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 Overview Chapter 1

Catalog Number This is the catalog number explanation for configured units of the
PanelView Plus 6 terminals.
Explanation
Input Display Display
Type Communication (1) Power Operating System Special Option
Type Size
2711P- K = Keypad 7 = 6.5 in. C = Color 4 = Ethernet, RS-232 & (2) USB A = AC 8= Windows CE 6.0 operating system K = Conformal-Coated

T = Touch 10 = 10.4 in. D = DC 9 = Windows CE 6.0 operating system

with extended features

B = Keypad/Touch 12 = 12.1 in.

15 = 15 in.

(1) Optional communication modules are available as separate catalog numbers.

Terminal Selections The PanelView Plus 6 configured terminals have logic modules with or without
extended features and file viewers. Communication modules are ordered as
separate catalog numbers.

Table 6 - PanelView Plus 6 Terminals

Cat. Nos. Display Communication Input Nonvolatile Flash/
Keypad Touch Keypad/Touch Size Type RS-232 Ethernet Power RAM Memory(2)

700 Model
2711P-K7C4D8 2711P-T7C4D8 2711P-B7C4D8 6.5-in. Color • • DC 512 MB/512 MB
– 2711P-T7C4D8K(1) – • • DC 512 MB/512 MB
2711P-K7C4A8 2711P-T7C4A8 2711P-B7C4A8 • • AC 512 MB/512 MB
1000 Model
2711P-K10C4D8 2711P-T10C4D8 2711P-B10C4D8 10.4-in Color • • DC 512 MB/512 MB
2711P-K10C4A8 2711P-T10C4A8 2711P-B10C4A8 • • AC 512 MB/512 MB
1250 Model
2711P-K12C4D8 2711P-T12C4D8 2711P-B12C4D8 12.1-in Color • • DC 512 MB/512 MB
(1)
– 2711P-T12C4D8K – • • DC 512 MB/512 MB
2711P-K12C4A8 2711P-T12C4A8 2711P-B12C4A8 • • AC 512 MB/512 MB
1500 Model
2711P-K15C4D8 2711P-T15C4D8 2711P-B15C4D8 15-in. Color • • DC 512 MB/512 MB
2711P-K15C4A8 2711P-T15C4A8 2711P-B15C4A8 • • AC 512 MB/512 MB
(1) Conformal-coated terminal.
(2) The logic module supports FactoryTalk View Machine Edition software, version 6.0 or later, FactoryTalk ViewPoint software version 1.2 or later, and the
Windows CE 6.0 operating system.

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Chapter 1 Overview

Table 7 - PanelView Plus 6 Terminals with Extended Features

Cat. Nos. Display Communication Input Nonvolatile Flash/
Keypad Touch Keypad/Touch Size Type RS-232 Ethernet Power RAM Memory(1)

700 Model
2711P-K7C4D9 2711P-T7C4D9 2711P-B7C4D9 6.5-in. Color • • DC 512 MB/512 MB
2711P-K7C4A9 2711P-T7C4A9 2711P-B7C4A9 • • AC 512 MB/512 MB
1000 Model
2711P-K10C4D9 2711P-T10C4D9 2711P-B10C4D9 10.4-in Color • • DC 512 MB/512 MB
2711P-K10C4A9 2711P-T10C4A9 2711P-B10C4A9 • • AC 512 MB/512 MB
1250 Model
2711P-K12C4D9 2711P-T12C4D9 2711P-B12C4D9 12.1-in Color • • DC 512 MB/512 MB
2711P-K12C4A9 2711P-T12C4A9 2711P-B12C4A9 • • AC 512 MB/512 MB
1500 Model
2711P-K15C4D9 2711P-T15C4D9 2711P-B15C4D9 15-in. Color • • DC 512 MB/512 MB
2711P-K15C4A9 2711P-T15C4A9 2711P-B15C4A9 • • AC 512 MB/512 MB
(1) The logic module supports FactoryTalk View Machine Edition software, version 6.0 or later, FactoryTalk ViewPoint software version 1.2 or later, and the
Windows CE 6.0 operating system with extended features and file viewers.

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 Overview Chapter 1

Module Selections Display modules, logic modules, and communication modules can be ordered as
separate components for field installation.

Table 8 - Display Modules

Marine Conformal Built-in
Cat. No. Input Type Display Certified Coated Antiglare Overlay
700 Model
2711P-RDK7C Keypad 7-in. color
2711P-RDK7CK Keypad •
2711P-RDT7C Touch
2711P-RDT7CK Touch •
2711P-RDT7CM Touch •
2711P-RDB7C Keypad/Touch
2711P-RDB7CK Keypad/Touch •
2711P-RDB7CM Keypad/Touch •
1000 Model
2711P-RDK10C Keypad 10-4 in. color
2711P-RDT10C Touch
2711P-RDT10CM Touch •
2711P-RDB10C Keypad/Touch
2711P-RDB10CM Keypad/Touch •
1250 Model
2711P-RDK12C Keypad 12.1-in. color
2711P-RDK12CK Keypad •
2711P-RDT12C Touch
2711P-RDT12CK Touch •
(1)
2711P-RDT12H Keypad/Touch
2711P-RDT12AG Touch •
2711P-RDB12C Keypad/Touch
2711P-RDB12CK Keypad/Touch •
1500 Model
2711P-RDK15C Keypad 15-in. color
2711P-RDT15C Touch
2711P-RDT15AG Touch
2711P-RDB15C Keypad/Touch •
(1) H at end of cat. no. refers to 1250 High-bright display module.

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Chapter 1 Overview

Table 9 - Logic Modules

Power Nonvolatile Flash/ Conformal
Cat. No. Communication Included Software
Input RAM Memory Coated
Without Extended Features
2711P-RP8A AC 512 MB/512 MB • Ethernet • Windows CE 6.0 operating system
• RS-232 • FactoryTalk View Machine Edition runtime,
2711P-RP8D DC 512 MB/512 MB • Network interface for version 6.0 or later
communication module • FactoryTalk ViewPoint software,
2711P-RP8DK DC 512 MB/512 MB • version 1.2 or later
With Extended Features
2711P-RP9A AC 512 MB/512 MB • Ethernet • Windows CE 6.0 operating system
• RS-232 with extended features and file viewers
2711P-RP9D DC 512 MB/512 MB • Network interface • FactoryTalk View Machine Edition runtime,
communication module version 6.0 or later
2711P-RP9DK DC 512 MB/512 MB • • FactoryTalk ViewPoint software,
version 1.2 or later

Table 10 - Communication Modules

Communication Conformal Marine
Cat. No
DH+ DH-485 ControlNet (1) Coated Certified

2711P-RN6 • •
2711P-RN6K • • •
2711P-RN15S • •
2711P-RN15SK • •
(1) Scheduled and unscheduled communication.

Accessories Tables 11…20 list accessories for the PanelView Plus 6 terminals.
Table 11 - Secure Digital (SD) Cards
Cat. No. Description
1784-SD1 1 GB Secure Digital (SD) card
1784-SD2 2 GB Secure Digital (SD) card
2711C-RCSD USB to SD adapter for secure digital card (SD)

Table 12 - Function Key Legend Inserts

Cat. No. Terminal Model(1) Includes
2711P-RFK7 700
2711P-RFK10 1000 Blank legend inserts
2711P-RFK12 1250 and software

22711P-RFK15 1500
(1) Applies to keypad and keypad/touch-screen terminals.

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 Overview Chapter 1

Table 13 - Backlight Replacements

Number of
Cat. No. Terminal Model Series Backlights
2711P-RL7C 700 A and B 1
2711P-RL7C2 C and D 1
2711P-RL10C 1000 A 1
2711P-RL10C2 B and C 1
2711P-RL12C 1250 A and B 2
2711P-RL12C2 C 1
2711P-RL15C 1500 B 2

Table 14 - Antiglare Overlays

Operator Input
Cat. No.(1) Terminal Model
Keypad Touch Key/Touch
2711P-RGK7 • •
700
2711P-RGT7 •
2711P-RGK10 • •
1000
2711P-RGT10 •
2711P-RGK12 • •
1250
2711P-RGT12 •
2711P-RGK15 • •
1500
2711P-RGT15 •
(1) Three overlays are shipped with each catalog number.

Table 15 - Solar Visor

Cat. No, Description
2711P-RVT12 Solar visor for 1250 high-bright display module, cat. no. 2711P-RDT12H

Table 16 - Mounting Hardware

Cat. No, Description Quantity
2711P-RTMC Mounting clips 8

Table 17 - Programming Cable

Cat. No. Description Length
2711C-CBL-UU02 USB host to USB device programming cable 2 m (6.5 ft)

Table 18 - Power Supply and Power Terminal Blocks

Cat. No, Description Quantity
2711P-RSACDIN DIN-rail power supply, AC-to-DC, 85…265V AC, 47…63 Hz 1

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 21

Chapter 1 Overview

Table 18 - Power Supply and Power Terminal Blocks

Cat. No, Description Quantity
2711P-RY2032 Replacement battery 1
2711P-RTBAC3 AC power terminal block 10
2711P-RTBDC2 2-pin DC power terminal block 10

Table 19 - Bezel Replacements

Operator Input
Cat. No. Terminal Model
Keypad Touch Key/Touch
2711P-RBK7 •
2711P-RBT7 700 •
2711P-RBB7 •
2711P-RBK10 •
2711P-RBT10 1000 •
2711P-RBB10 •
2711P-RBK12 •
2711P-RBT12 •
1250
2711P-RBT12H(1) •
2711P-RBB12 •
2711P-RBK15 •
2711P-RBT15 1500 •
2711P-RBB15 •
(1) Applies to the cat. no. 2711P-RDT12H 1250 high-bright display module.

Table 20 - Adapter Plates

Adapts This
Cat. No, To This Terminal Cutout
PanelView Plus 6 Terminal
2711P-RAK7 700 keypad or keypad/touch PanelView Standard 900 keypad
2711P-RAT7 700 touch PanelView Plus 900 touch
2711P-RAK10 1000 keypad or keypad/touch PanelView 1000/1000e keypad
2711P-RAT10 1000 touch PanelView 1000/1000e touch
2711P-RAK15 1500 keypad or keypad/touch PanelView 1200e/1400e keypad
2711P-RAT15 1500 touch PanelView 1200e/1400e touch
(1)
2711P-RAK12E 1250 keypad PanelView 1200/1400e keypad
(2)
2711P-RAT12E2 1250 touch PanelView 1200 touch
(2)
2711P-RAT12E 1250 touch PanelView 1200e/1400e touch
2711P-RAK12S 1250 keypad(1) or keypad/touch PanelView Standard 1400 keypad
(2)
2711P-RAT12S 1250 touch PanelView Standard 1400 touch
(1) Applies also to PanelView 1000/1000e keypad or keypad/touch terminals.
(2) Applies also to PanelView 1000/1000e touch terminals.

22 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Chapter 2

Install Terminal

Chapter Objectives This chapter provides details on how to install your terminal in a panel.

Topic Page
Environment and Enclosure Information 23
North American Hazardous Location Approval 24
Outdoor Installation for High-bright Displays 26
Required Tools 28
Clearances 28
Panel Cutout Dimensions 28
Product Dimensions 29
Mount the Terminal in a Panel 30

Environment and Enclosure ATTENTION: This equipment is intended for use in a Pollution Degree 2
Information industrial environment, in overvoltage Category II applications (as defined
in IEC 60664-1), at altitudes up to 2000 m (6561 ft) without derating.
The terminals are intended for use with programmable logic controllers.
Terminals that are AC powered must be connected to the secondary of an
isolating transformer.
This equipment is considered Group 1, Class A industrial equipment
according to IEC CISPR 11. Without appropriate precautions, there may be
difficulties ensuring electromagnetic compatibility in residential and other
environments due to conducted or radiated disturbances.
Korean Radio Wave Suitability Registration - When so marked this
equipment is registered for Electromagnetic Conformity Registration as
business equipment (A), not home equipment. Sellers or users are required to
take caution in this regard.
This equipment is supplied as open-type equipment. It must be mounted
within an enclosure that is suitably designed for those specific
environmental conditions that will be present and appropriately designed to
prevent personal injury resulting from accessibility to live parts. The interior
of the enclosure must be accessible only by the use of a tool. The terminals
meet specified NEMA Type and IEC ratings only when mounted in a panel or
enclosure with the equivalent rating. Subsequent sections of this publication
may contain additional information regarding specific enclosure type ratings
that are required to comply with certain product safety certifications.
In addition to this publication, see:
• Industrial Automation Wiring and Grounding Guidelines, publication 1770-
4.1, for additional installation requirements.
• NEMA Standards 250 and IEC 60529, as applicable, for explanations of the
degrees of protection provided by different types of enclosure.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 23

Chapter 2 Install Terminal

North American Hazardous

Location Approval
The following information applies when operating this Informations sur l’utilisation de cet équipement en
equipment in hazardous locations. environnements dangereux.
When marked, these products are suitable for use in "Class I, Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne conviennent
Division 2, Groups A, B, C, D"; Class I, Zone 2, Group IIC, Class II, qu'à une utilisation en environnements de Classe I Division 2
Division II, Groups F, G; Class III hazardous locations and Groupes A, B, C, D dangereux et non dangereux. Chaque produit
nonhazardous locations only. Each product is supplied with est livré avec des marquages sur sa plaque d'identification qui
markings on the rating nameplate indicating the hazardous indiquent le code de température pour les environnements
location temperature code. When combining products within a dangereux. Lorsque plusieurs produits sont combinés dans un
system, the most adverse temperature code (lowest "T" number) système, le code de température le plus défavorable (code de
may be used to help determine the overall temperature code of the température le plus faible) peut être utilisé pour déterminer le
system. Combinations of equipment in your system are subject to code de température global du système. Les combinaisons
investigation by the local Authority Having Jurisdiction at the time d'équipements dans le système sont sujettes à inspection par les
of installation. autorités locales qualifiées au moment de l'installation.
WARNING: EXPLOSION HAZARD - AVERTISSEMENT: RISQUE D’EXPLOSION –
• Do not disconnect equipment unless power • Couper le courant ou s'assurer que
has been removed or the area is known to be l'environnement est classé non dangereux
nonhazardous. avant de débrancher l'équipement.
• Do not disconnect connections to this • Couper le courant ou s'assurer que
equipment unless power has been removed l'environnement est classé non dangereux
or the area is known to be nonhazardous. avant de débrancher les connecteurs. Fixer
• Substitution of components may impair tous les connecteurs externes reliés à cet
suitability for Class I, Division 2. équipement à l'aide de vis, loquets
• Peripheral equipment must be suitable for coulissants, connecteurs filetés ou autres
the location in which it is used. moyens fournis avec ce produit.
• The battery or real-time clock module in this • La substitution de composants peut rendre
product must only be changed in an area cet équipement inadapté à une utilisation en
known to be nonhazardous. environnement de Classe I, Division 2.
• All wiring must be in accordance with Class • S'assurer que l'environnement est classé
I, Division 2, Class II, Division 2, or Class III, non dangereux avant de changer les piles.
Division 2 wiring methods of Articles 501,
502 or 503, as appropriate, of the National
Electrical Code and/or in accordance with
Section 18-1J2 of the Canadian Electrical
Code, and in accordance with the authority
having jurisdiction.

DC-powered terminals have a temperature code of T4 when operating in a

55 °C (131 °F) maximum ambient temperature. Do not install terminals in
environments where atmospheric gases have ignition temperatures less than
135 °C (275 °F).

The AC-powered terminals have a temperature code of T3 when operating in a

55 °C (131 °F) maximum ambient temperature. Do not install terminals in
environments where atmospheric gases have ignition temperatures less then
200 °C (392 °F).

24 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Install Terminal Chapter 2

USB Ports

The terminals contain USB host ports that comply with hazardous location
environments. Field wiring compliance requirements are provided in compliance
with the National Electrical Code, Article 500.

Figure 3 - PanelView Plus 6 Terminals Control Drawing

Associated Nonincendive Field Wiring Apparatus
PanelView Plus 6 Host Product

Nonincendive Field
Wiring Apparatus

USB Host Port USB Peripheral Device

USB Host Port
USB Peripheral Device

Table 21 - PanelView Plus 6 USB Port Circuit Parameters

Ca La
Voc Isc
Groups A and B Groups C and D Groups A and B Groups C and D
5.25V DC 1.68 A 10 µF 10 µF 15 µH 15 µH

Selected nonincendive field wiring apparatus must have nonincendive circuit

parameters conforming with Table 22.

Table 22 - Required Circuit Parameters for the USB Peripheral Device

Vmax ≥ Voc
Imax ≥ Isc
Ci + Ccable ≤ Ca
Li + Lcable £ La

Application Information

Per the National Electrical Code, the circuit parameters of nonincendive field
wiring apparatus for use in hazardous locations shall be coordinated with the
associated nonincendive field wiring apparatus such that their combination
remains nonincendive. The PanelView Plus 6 terminals and the USB peripheral
devices shall be treated in this manner.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 25

Chapter 2 Install Terminal

The circuit parameters of the PanelView Plus 6 USB ports are given in Table 21
on page 25. The USB peripheral device and its associated cabling shall have
circuit parameters with the limits given in Table 22 on page 25 for them to
remain nonincendive when used with the PanelView Plus 6 USB port. If cable
capacitance and inductance are not known, the following values from ANSI/
ISA-RP 12.06.01-2003 may be used:
Ccable = 197 μF/m (60 μF/ft)
Lcable = 0.7 μH/m (0.20 μH/ft)
Nonincendive field wiring must be wired and separated in accordance with
501.10(B)(3) of the National Electrical Code (NEC) ANSI/NFPA 70 or other
local codes as applicable.

This associated nonincendive field wiring apparatus has not been evaluated for
use in combination with another associated nonincendive field wiring apparatus.
Table 23 - Symbol Definitions
Voc Open circuit voltage of the host USB port.
Isc Maximum output current of the host USB port.
Vmax Maximum applied voltage rating of the USB peripheral device.
Vmax shall be greater than or equal to Voc in Table 1 (Vmax ≥ Voc ).
Imax Maximum current to which the USB peripheral device can be subjected.
Imax shall be greater than or equal to Isc in Table 1 (Imax ≥ Isc).
Ci Maximum internal capacitance of the USB peripheral device.
Ca Maximum allowed capacitance of the USB peripheral device and its associated
cable. The sum of Ci of the USB peripheral device and Ccable of the associated
cable shall be less than or equal to Ca (Ci + Ccable ≤ Ca).
Li Maximum internal inductance of the USB peripheral device.
La Maximum allowed inductance of the USB peripheral device and its associated
cable. The sum of Li of the USB peripheral device and Lcable of the associated cable
shall be less than or equal to La (Li + Lcable ≤ La).

Outdoor Installation for When using a high-bright display module outdoors, catalog number
2711P-RDT12H, there are important considerations in maximizing the field-life
High-bright Displays of the front bezel and display:
• Using an antiglare overlay and visor
• Selecting the proper enclosure
• Using the proper orientation of the terminal

Ultraviolet and infrared radiation can reduce the field life of any electronic
device. While the materials used in the terminal bezels provide long field life, that
field life can be extended by proper installation.

IMPORTANT The high-bright display module is compatible only with DC-powered

logic modules, catalog numbers 2711P-RP8D, 2711P-RP8DK,
2711P-RP9D, 2711P-RP9DK. It cannot be used with AC-powered logic
modules.

26 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Install Terminal Chapter 2

Using an Antiglare Overlay

Ultraviolet (UV) radiation from the sun causes all plastics to fade or yellow, and
become brittle over time. Using an antiglare overlay, catalog number
2711P-RGT12, will protect the front of the terminal from direct exposure to UV
radiation and increase its field life.

Using a Solar Visor

If the high-bright display module will be in direct sunlight during the hottest part
of the day and the external ambient temperature exceeds 40 °C (104 °F), use the
visor kit, catalog number 2711P-RVT12. The visor reduces the solar load on the
front of the display and helps to maintain temperatures within specification.

The high-bright display module has a built-in temperature sensor that

automatically reduces the backlight intensity if the temperature inside the cabinet
exceeds 55 °C (131 °F). This reduces the risk of damage to the display.

Selecting an Enclosure
The paint, color, size, and power dissipated by the internal components of an
enclosure affect the temperature rise inside the cabinet. Hoffman, a Rockwell
Automation Encompass Partner, has information to help you select an enclosure,
and heating/cooling accessories to meet the temperature requirements of the
installed equipment. See http://www.hoffmanonline.com.
Stirring fans or active cooling may be required in high altitude and high ambient
temperature locations to keep the internal enclosure temperature below
55 °C (131 °F). Use a heater in installations where the ambient temperature is
below 0 °C (32 °F).

Backlight Considerations
The backlight of the high-bright display generates a significant amount of heat
when set to full intensity. To minimize the amount of heat generated and extend
the life of the backlight, decrease the display intensity by using the screen saver
with a 5…10 minute delay.

Orientation of the Terminal

If outside, avoid placing the terminal on the south (north in the southern
hemisphere) or west side of cabinet, if possible. This will reduce the heat rise due
to solar loading during the hottest part of the day.
Mount the terminal vertically to minimize the solar loading on the display. Do
not mount the terminal in a sloped enclosure if it will be exposed to direct
sunlight.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 27

Chapter 2 Install Terminal

Required Tools These tools are required for panel installation:

• Panel cutout tools
• Small, slotted screwdriver
• Torque wrench for tightening the terminal mounting clips

Clearances Allow adequate spacing around the terminal, inside the enclosure, for adequate
ventilation. Consider heat produced by other devices in the enclosure. The
ambient temperature around the terminals must be between
0…55 °C (32…131 °F).

These minimum clearances are required for ventilation:

• Top clearance: 51 mm (2 in.)
• Bottom clearance: 102 mm (4 in.)
• Side clearances: 25 mm (1 in.)
• Back clearance: 25 mm (1 in.)

Minimum side clearance for inserting an SD card is 102 mm (4 in.).

Panel Cutout Dimensions Use the full size template shipped with your terminal to mark the cutout
dimensions.

Terminal Type Height, mm (in.) Width, mm (in.)

700 Keypad or Keypad and Touch 167 (6.57) 264 (10.39)
700 Touch 154 (6.08) 220 (8.67)
1000 Keypad or Keypad and Touch 224 (8.8) 375 (14.75)
1000 Touch 224 (8.8) 305 (12.00)
1250 Keypad or Keypad and Touch 257 (10.11) 390 (15.35)
1250 Touch(1) 257 (10.11) 338 (13.29)
1500 Keypad or Keypad and Touch 305 (12.00) 419 (16.50)
1500 Touch 305 (12.00) 391 (15.40)
(1) Also applies to High-bright display module, cat. no. 2711P-RDT12H also.

28 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Install Terminal Chapter 2

Product Dimensions The table provides product dimensions for the terminals. The 1000 keypad and
keypad/touch terminals are shown for illustrative purposes. All other terminal
sizes look similar.

Figure 4 - PanelView Plus 6 Terminal Dimensions - Model 1000

a a
b b

Table 24 - PanelView Plus 6 Terminal Dimensions

Depth a Depth b
Terminal Model Width Height Display to Logic Module Display to Comm Module
290 mm 193 mm 55 mm 83 mm
700 Keypad or Keypad/Touch 11.40 in. 7.58 in. 2.18 in. 3.27 in.
246 mm 179 mm 55 mm 83 mm
700 Touch 9.68 in. 7.04 in. 2.18 in. 3.27 in.
399 mm 248 mm 55 mm 83 mm
1000 Keypad or Keypad/Touch 15.72 in. 9.77 in. 2.18 in. 3.27 in.
329 mm 248 mm 55 mm 83 mm
1000 Touch 12.97 in. 9.77 in. 2.18 in. 3.27 in.
416 mm 282 mm 55 mm 83 mm
1250 Keypad or Keypad/Touch 16.36 in. 11.12 in. 2.18 in. 3.27 in.
363 mm 282 mm 55 mm 83 mm
1250 Touch 14.30 in. 11.12 in. 2.18 in. 3.27 in.
363 mm 282 mm 74 mm 101 mm
1250 High-bright Touch 14.30 in. 11.12 in. 2.9 in. 3.99 in.
469 mm 330 mm 65 mm 93 mm
1500 Keypad or Keypad/Touch 18.46 in. 12.97 in. 2.55 in. 3.65 in.
1500 Touch 416 mm 330 mm 65 mm 93 mm
16.37 in. 12.97 in. 2.55 in. 3.65 in.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 29

Chapter 2 Install Terminal

Mount the Terminal in a Mounting clips secure the terminal to the panel. The number of clips you use
varies by terminal size.
Panel
ATTENTION: Disconnect all electrical power from the panel
before making the panel cutout.
Make sure the area around the panel cutout is clear.
Take precautions so metal cuttings do not enter any components
already installed in the panel.
Failure to follow these warnings may result in personal injury or
damage to panel components.

Follow these steps to mount the terminal in a panel.

1. Cut an opening in the panel by using the panel cutout template shipped
with the terminal.
2. Make sure the terminal sealing gasket is properly positioned on the
terminal.
This gasket forms a compression type seal. Do not use sealing compounds.

Sealing Gasket

Be careful not to pinch the legend strip during installation.

3. Place the terminal in the panel cutout.
Mounting Clip
Mounting Clip Slot

4. Slide the ends of the mounting clips into the slots on the terminal.

30 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Install Terminal Chapter 2

5. Tighten the mounting clip screws by hand until the gasket seal contacts the
mounting surface uniformly.

6. Tighten the mounting clips screws to a torque of 0.90…1.1 N•m

(8…10 lb•in) by using the specified sequence, making sure not to
overtighten.

1 4 1 5 3 1 6
Torque Sequence Torque Sequence 3 Torque Sequence 8
for 4 Clips for 6 Clips
for 8 Clips
3 2 4
4 2 6 7
5 2

ATTENTION: Tighten the mounting clips to the specified torque to

provide a proper seal and to prevent damage to the product. Allen-Bradley
assumes no responsibility for water or chemical damage to the product or
other equipment within the enclosure because of improper installation.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 31

Chapter 2 Install Terminal

Notes:

32 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Chapter 3

Connect Power

Chapter Objectives This chapter covers wiring and safety guidelines, and procedures for connecting
power.

Topic Page
Wiring and Safety Guidelines 33
Remove and Install the Power Terminal Block 34
DC Power Connections 35
AC Power Connections 37
Initial Startup 39
Reset the Terminal 40

Wiring and Safety Use publication NFPA 70E, Electrical Safety Requirements for Employee
Workplaces, IEC 60364 Electrical Installations in Buildings, or other applicable
Guidelines wiring safety requirements for the country of installation when wiring the
devices. In addition to the NFPA guidelines, here are some other guidelines to
follow:
• Connect the device and other similar electronic equipment to its own
branch circuit.
• Protect the input power by a fuse or circuit breaker rated at no more than
15 A.
• Route incoming power to the device by a separate path from the
communication lines.
• Cross power and communication lines at right angles if they must cross.
Communication lines can be installed in the same conduit as low-level
DC I/O lines (less than 10V).
• Shield and ground cables appropriately to avoid electromagnetic
interference (EMI).
Grounding minimizes noise from EMI and is a safety measure in electrical
installations.

For more information on grounding recommendations, refer to the National

Electrical Code published by the National Fire Protection Association.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 33

Chapter 3 Connect Power

Remove and Install the The terminals are shipped with a power terminal block installed. You can remove
the terminal block for ease of installation, wiring, and maintenance:
Power Terminal Block
• Logic modules with a DC power input use a two-position terminal block.
• Logic modules with an AC power input use a three-position terminal
block.

WARNING: Explosion Hazard

Substitution of components may impair suitability for hazardous locations.
Do not disconnect equipment unless power has been switched off and area
is known to be nonhazardous.
Do not connect or disconnect components unless power has been switched
off.
All wiring must comply with N.E.C. articles 501, 502, 503, and/or C.E.C.
section 18-1J2 as appropriate.
Peripheral equipment must be suitable for the location in which it is used.

SHOCK HAZARD: Disconnect all power before installing or replacing

components. Failure to disconnect power may result in electrical shock or
damage to the terminal.

Follow these steps to remove the terminal block.

1. Loosen the two screws that secure the terminal block.
2. Gently pull the terminal block away from the connector.

Two-position Three-position
DC Terminal Block AC Terminal Block

Follow these steps to install the terminal block.

1. Reattach the terminal block to the connector until seated.
2. Tighten the two screws that secure the terminal block to the connector.

34 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Connect Power Chapter 3

DC Power Connections DC-powered PanelView Plus 6 devices have an integrated, isolated 24V DC
power supply with these power ratings:
• 24V DC nominal (18…32V DC)
• 70 W maximum (2.9 A at 24V DC)

The power supply is internally protected against reverse polarity of the DC+ and
DC- connections. Connecting DC+ or DC- to the earth/ground terminal may
damage the device.
The input power terminal block supports these wire sizes.
Table 25 - Wire Specifications for DC Input Power Terminal Block
Dual-wire Single-wire Terminal Screw
Wire Type Gauge(1) Gauge Torque

Stranded or solid Cu 90 °C (194 °F) 0.3…1.3 mm2 0.3…2.1 mm2 0.56 N•m (5 lb•in)
22…16 AWG (22…14 AWG)
(1) Two-wire max per terminal.

External Power Supply

Use a SELV or PELV 24V DC power supply, such as catalog number 2711P-
RSACDIN, to power PanelView Plus 6 terminals with a DC power input.

The terminals may be powered by the same power source as other equipment, by
a DC power bus.

ATTENTION: Use a SELV or PELV supply as required by local wiring codes

for your installation. The SELV and PELV power sources provide protection
so that under normal and single fault conditions, the voltage between
conductors and earth ground does not exceed a safe value.

Earth/Ground Connection

PanelView Plus 6 devices with a DC power input have an earth/ground terminal

that you must connect to a low-impedance earth/ground. The earth/ground
connection is on the rear of the display module.

IMPORTANT The earth/ground connection to ground is mandatory. This connection is

required for noise immunity, reliability, and Electromagnetic Compliance
(EMC) with the European Union (EU) EMC directive for CE-mark
conformance. This connection is required for safety by Underwriters
Laboratory.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 35

Chapter 3 Connect Power

The earth/ground terminal requires a minimum wire gauge.

Table 26 - Earth/Ground Wire Specifications for DC Power
Symbol Wire Type Wire Gauge Terminal Screw Torque
2.1…5.3 mm2 1.13…1.36 N•m
GND Stranded or solid Cu 90 °C (194 °F) (14…10 AWG) (10…12 lb•in)

ATTENTION: Damage or malfunction can occur when a voltage potential

exists between two separate ground points. Make sure the terminal does
not serve as a conductive path between ground points at different
potentials

All of the communication ports on the supported communication modules and

the terminal itself are isolated, with the exception of the USB ports.

Connect DC Power

WARNING: Explosion Hazard

Do not disconnect equipment unless power has been switched off and
area is known to be nonhazardous.
Disconnect all power before installing or replacing components. Failure to
disconnect power may result in electrical shock or damage to the terminal.

Follow these steps to connect the terminal to DC power.

1. Verify that the terminal is not connected to a power source.

2. Secure the DC power wires to the terminal block.
Follow the markings on the terminal blocks and the terminal for proper
connections.
3. Secure the earth/ground wire to the earth/ground terminal screw at the
bottom of the display.

– +

DC - DC+
Earth/Ground to Ground Bus GND

4. Apply power to the terminal.

36 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Connect Power Chapter 3

AC Power Connections PanelView Plus 6 devices with an integrated AC power supply have these power
ratings:
• 85…264V AC (47…63 Hz)
• 160 VA max

The input power terminal block supports these wire sizes.

Table 27 - Wire Specifications for AC Input Power Terminal Block
Dual-wire Single-wire Terminal Screw
Wire Type Gauge(1) Gauge Torque
0.3…1.3 mm2 0.3…2.1 mm
Stranded or solid Cu 90 °C (194 °F) 0.56 N•m (5 lb•in)
22…16 AWG (22…14 AWG)
(1) Two-wire max per terminal.

Protective Earth and Functional Earth Connection

PanelView Plus 6 devices with an AC power input have both a protective earth
and functional earth terminal that you must connect to a low-impedance earth
ground:
• Protective earth terminal is on the power input terminal block.
• Functional earth connection is on the back of the display.

ATTENTION: The functional earth and protective earth connections to

ground are mandatory. The functional earth ground connection is required
for electromagnetic compliance (EMC) with the EU (European Union) EMC
directive for CE-mark conformance. The protective earth ground
connection is required for safety and regulatory compliance.

IMPORTANT On PanelView Plus 6 devices with an AC power input, you must connect
both protective earth and functional earth to ground.

The protective earth and functional earth terminals require a minimum wire
gauge.
Table 28 - Functional Earth and Protective Earth Wire Specifications for AC Power
Wire Gauge Terminal
Connection Wire Type Screw Torque
2.1…3.3 mm2
Protective earth Stranded or solid Cu 90 °C (194 °F) 0.56 N•m (5 lb•in)
(14…12 AWG)

2.1…5.3 mm2 1.13… 1.36 N•m

Functional earth GND Stranded or solid Cu 90 °C (194 °F)
(14…10 AWG) (10…12 lb•in)

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 37

Chapter 3 Connect Power

Connect AC Power

WARNING: Explosion Hazard

Do not disconnect equipment unless power has been switched off and
area is known to be nonhazardous.
Disconnect all power before installing or replacing components. Failure to
disconnect power may result in electrical shock or damage to the terminal.

ATTENTION: Improper wiring of the power terminals may result in

voltage at the communication connector shells.
Do not apply power to the terminal until all wiring connections have been
made. Failure to do so may result in electrical shock.

Follow these steps to connect the terminal to AC power.

1. Verify that the terminal is not connected to a power source.
2. Secure the AC power wires to the terminal block.
Follow the markings on the terminal block and terminal for proper
connections.
3. Secure the protective earth/ground wire to the marked position of the
power input terminal block.
4. Secure the functional earth/ground wire to the functional earth terminal
screw on the back of the display to ground bus.

L1 L2N

L1
L2/Neutral
Protective Earth
Functional Earth/Ground to Ground Bus to Ground Bus

5. Apply power to the terminal.

38 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Connect Power Chapter 3

Initial Startup The first time you start the system, the terminal goes through its power-up
sequence and launches FactoryTalk View ME Station, the Configuration mode of
the terminal.

You can change the action the terminal takes on startup by choosing Terminal
Settings>Startup Options. You can do one of the following:
• Launch FactoryTalk Machine Edition and run an HMI application that is
configured to run at startup.
• Launch FactoryTalk View Machine Edition and run the configuration
options for the terminal (default, shown above).
• Launch the Windows Explorer desktop.

All PanelView Plus 6 terminals can also be configured to allow desktop access.
Terminals are initially shipped with desktop access disabled. To allow or restrict
desktop access, choose Terminal Settings>Desktop Access.

For more information on changing the start-up option and restricting or allowing
desktop access, refer to Chapter 4 - Configuration Mode.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 39

Chapter 3 Connect Power

Reset the Terminal Use the reset switch on the back of the terminal to restart the terminal without
having to disconnect and reapply power. After a reset, the terminal performs a
series of startup tests and then takes one of these actions:
• Launches FactoryTalk Machine Edition and runs an HMI application that
is configured to run at startup.
• Launches FactoryTalk Machine Edition and runs configuration options for
the terminal.
• Launches the Windows Explorer desktop shell.

The action that occurs depends on the startup options configured for your
terminal. Refer to Startup Options on page 47 for details.

Refer to Start-up Messages and Codes on page 144 for a list of startup
information and error messages.

To reset the terminal, insert a thin, nonconductive probe into the hole marked
reset and press the switch.

ATTENTION: Use a nonconductive object to press the reset switch. Don’t

use a conducting object such as a paper clip. This may damage the
terminal. Don’t use the tip of a pencil; graphite may damage the terminal.

Figure 5 - Reset Switch

COMM
FAULT
LT
DEFAU
RESET

40 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Chapter 4

Configuration Mode

Chapter Objectives This chapter shows how to use FactoryTalk View ME Station on your terminal to
load and run applications, configure startup options, access the Windows
Explorer desktop, configure communication, and perform other terminal
operations.

Topic Page Topic Page

Access Configuration Mode 41 Configure Print Options 68
Terminal Settings 44 Check Integrity of Application Files 70
Load and Run Application 46 Configure Diagnostics 71
Startup Options 47 View and Clear the System Event Log 72
Desktop Access 50 System Information 73
Communication Setup 54 Enable or Disable the Alarm Display 75
Ethernet Network Connections 56 Time and Date Settings 76
File Management 60 Regional Settings 78
Display Settings 63 Font Linking 82
Input Device Settings 65

Access Configuration Mode The terminals use onboard software, FactoryTalk View ME Station, to perform
and configure terminal operations. When you reset the terminal, one of these
actions occur, depending on the configured startup option:
• FactoryTalk View ME Station is launched, which is the Configuration
mode of the terminal (closed system). This is the initial default.
• The Windows Explorer desktop is launched (open system).
• FactoryTalk View Machine Edition .mer application is set to run (closed
system).

From Windows Explorer desktop, you can access the Configuration mode of the
terminal by double-clicking the FactoryTalk View ME Station icon on the
desktop.

IMPORTANT To access Configuration mode from a running application, press the Goto
Configuration Mode button. This button is added to application screens
in FactoryTalk View Studio software during application development. The
application stops running but is still loaded.

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Chapter 4 Configuration Mode

Figure 6 - FactoryTalk View ME Station Configuration Mode Dialog Box

Name of application that is currently loaded.

Appears only if application is loaded.

Displays network information every 60

seconds. If the network is shutdown the
IP address and subnet mask appear as 0.0.0.0.

Table 29 - Configuration Mode Operations

Terminal Operation Description
Load Application (F1) Opens a dialog where you select an application to load. The loaded application name appears under Current application.
Run Application (F2) Runs the loaded .mer application displayed under Current application. You must load an application before running it.
Application Settings (F3) Opens a menu of application-specific configuration settings, such as device shortcuts defined for the loaded .mer
application. Device shortcuts are read-only and cannot be edited.
For example, your .MER application might have CLX defined as a device shortcut name for a ControlLogix controller.
Terminal Settings (F4) Opens a menu of options to configure non-application, terminal settings for the PanelView Plus 6 device.
Delete Log Files Before Toggles between Yes and No. If you select Yes, all data log files, alarm history and alarm status file will be deleted
Running (F5) before the application is run. If you select No, log files are not deleted first.
Deleting log files is a way to reclaim memory in the terminal.
Reset (F7) Resets the terminal.
• On open Windows CE terminals, the desktop is launched.
• On closed Windows CE terminals, the action on startup depends on configured startup options.
Exit (F8) Exits Configuration mode. If desktop access is allowed, you can access the desktop.

Navigation Buttons
Many FactoryTalk View ME Station dialog boxes have data entry and navigation
buttons:
• On touch-screen terminals, tap the button with your finger or stylus.
• On keypad terminals, select the function key listed on the button.
• If a mouse is attached, click a button.
Table 30 - Navigation Buttons
Button Description Button Description

Close Returns to the previous dialog. Moves highlight up or down a list.

[F8] Pressing this button from the Configuration mode
dialog will access the desktop, if allowed.
OK Cancel Accepts changes and returns to previous dialog or Selects a highlighted function or item from a list.
[F7] [F8] cancels the operation without saving changes.

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Input Panel
When you press a button or function key on a data entry field, the input panel
opens. This is where you enter or edit data:
• If a field is restricted to a numeric value, only the 0…9 keys will be enabled.
• If the value is an IP address, the 0…9 and decimal point keys will be
enabled. All other buttons will be disabled.

Figure 7 - Input Panel

Display Area

Character Keyboard

Controls

Table 31 - Input Panel Controls

Input Panel Controls Function
SHF Switches keys between their shifted and unshifted state. The initial default is shifted.
CAPS Switches keys between lowercase and uppercase characters. The initial default is lowercase.
SPACE Enters a space between characters in the Display Area.
Backspace Deletes the previous character (to the left of the cursor) in the Display Area.
Select Selects a character and enters it in the Display Area.
Right, Left, Up, Down Arrow Keys Selects the character to the right, left, above or below the currently selected character.
Enter Accepts the entered characters and returns to the previous dialog.
ESC Cancels the current operation and returns to the previous dialog.

Follow these steps to enter characters in the display area.

1. Select a character on the character keyboard.
• On a touch-screen terminal, tap or press a key.
• On a keypad terminal, use the arrow keys on the keypad to select a key.
• If a mouse is attached, click a key.
2. Press the Select button to copy the character to the display area.
3. Press Enter when done to exit the input panel.

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Chapter 4 Configuration Mode

Terminal Settings You can modify settings on the terminal that are not specific to the application.
1. Select Terminal Settings from the FactoryTalk View ME Station
Configuration mode dialog.

Moves selection bar

up or down.

Accesses settings for

selected function.

Closes dialog and returns

to previous dialog.

2. Select a function by using the up and down cursor buttons.

• On touch-screen terminals, press the button.
• On keypad terminals, press the key on the keypad or the corresponding
terminal function key.
3. Press the Enter key to access selected function.
Table 32 - Terminal Settings
Terminal Settings Description
Alarms Specifies whether to close the alarm display on the terminal when the newest alarm is acknowledged by an
operator. By default, the alarm display is closed.
Diagnostics Setup Forwards diagnostic messages form a remote log destination to a computer running diagnostics.
Display Sets the intensity of the backlight, shows the temperature of the displays, configures the screen saver, and
enables the touch-screen cursor.
Desktop Access Setup Specifies whether the desktop can be accessed with or without a password, and lets you set/reset the password.
File Management Copies or deletes application files and font files from the terminal by using an SD card or a USB flash drive. You
can also delete all FactoryTalk View ME Station log files.
Font Linking Links a font file to a base font loaded on the terminal.
Input Devices Configures settings for the keypad, touch screen, or attached keyboard and mouse, including touch-screen
calibration. Also lets you choose between a pop-up character input or pop-up keyboard for string input.
File Integrity Check Checks the integrity of the .mer application file and runtime files by logging details to a file integrity check log. You
can view and clear this log at any time.
Networks and Communications Configures Ethernet settings and communication settings for serial, DHPlus, DH-485, and ControlNet applications.
Print Setup Configures settings for printing displays, alarm messages, and diagnostics messages generated by the application.
Startup Options Specifies whether the terminal launches the desktop, Configuration mode, or runs an application on startup.
System Event Log Displays system events logged by the terminal and lets you clear events from the log.
System Information Displays power, temperature, battery and memory details for the terminal. Also shows the firmware number for
FactoryTalk View ME software and technical support information.
Time/Date/Regional Settings Sets the date, time, language, and numeric format used by the terminal and applications.

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Figure 8 - Terminal Settings Menu Structure

Alarms page 75

Diagnostics Setup
page 71

Display
Display Intensity Display Temperature Screen Saver Cursor
page 63 page 63 page 64 page 64
Desktop Access
page 50

File Management
Copy Files Delete Files

Copy Applications Copy Fonts Delete Applications Delete Fonts Delete Log Files
page 62 page 62 page 60 page 60 page 61

Font Linking page 82

Input Devices
Keyboard/Keypad Mouse Touch Screen String Popup
page 65 page 65 page 66
Calibrate Touch Screen Double Tap
Sensitivity
File Integrity Check page 66 page 67
page 70

Networks and Communication

KEPServer Serial Port IDs Ethernet Network RSLinx Enterprise
Connections Communications
page 54 page 54

Network Adapters Device Name Network Identification

page 56 page 59 page 60

Print Setup
Alarm Print Setup Diagnostics Print Setup Display Print Setup
page 68 page 68 page 68
Startup Options page 47

System Event Log

page 72

System Information
About FactoryTalk Terminal Information
View ME Station
page 75 page 73

Time/Date/Regional Settings
Date Time Time Zone Regional Settings
page 76 page 76 page 77

Language Numeric Format Long Date Format Short Date Format Time Format
page 78 page 78 page 81 page 80 page 79

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Chapter 4 Configuration Mode

Load and Run Application Before running a FactoryTalk View Machine Edition .mer application, you must
first load the application. You can load an .mer application from internal flash
memory in the terminal, an SD card, or a USB flash drive.

List of FactoryTalk View .mer

applications stored in terminal
Moves
memory.
Highlight Up
Moves
Highlight Down

Follows these steps to load and run an application.

1. Press the Load Application from the Configuration mode dialog.
2. Press the Source button to select the location of the file you want to load.
• Internal Storage - internal flash memory of the terminal.
• External Storage 1 - SD card loaded in the card slot of the terminal.
• External Storage 2 - USB flash drive connected to a USB host port.
TIP FactoryTalk View ME Station recognizes only Machine Edition
files in the My Device\Application Data\Rockwell
Software\RSViewME\Runtime\ folder.

3. Select an .mer file from the list by using the up and down cursor keys.
4. Press the Load button to load the selected application.
You will be asked if you want to replace the terminal’s communication
configuration with the configuration in the application.
5. Select Yes or No.
If you select Yes, any changes to the device addresses or driver properties in
the RSLinx Communications dialog will be lost.
The name of the currently loaded application will appear at the top of the
main Configuration mode dialog.
6. Press the Run button on the Configuration mode dialog to run the loaded
application.
TIP Log files are generated by the application. To delete the log files before
running an application, select the Delete Log Files Before Running button
on the Configuration Mode dialog. You can reclaim memory in the
terminal by deleting log files.
TIP Refer to Load and Run Application on page 46 to set the application to
automatically run on startup or a terminal reset.

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Startup Options You can specify what action the terminal takes on startup or a reset.

This Start-up Option Performs This Action Typical System

Do not start FactoryTalk Launches the Windows Explorer desktop on Open
View ME Station startup.
Go to Configuration Mode Launches FactoryTalk View ME Station Closed
Configuration mode on startup. This is the initial,
factory default setting.
Run Current Application Runs the FactoryTalk View ME application Closed
loaded in the terminal on startup.

IMPORTANT When desktop access is restricted, the startup option must be set to Run
Current Application or Go to Configuration Mode (default). Refer to
page 51 for details on how to disable desktop access.

Disable FactoryTalk View ME Station Software on Startup

FactoryTalk View ME Station is typically disabled on startup for terminals with

extended features, allowing the desktop to launch. The desktop can also be
launched from FactoryTalk View ME Station by pressing the Exit button on the
Configuration mode dialog.

Follow these steps to disable FactoryTalk View ME Station on startup so that the
desktop can launch.
1. Select Terminal Settings>Startup Options.

2. Press the On Startup button until ‘Do not start FactoryTalk View ME’ is
selected.
TIP When disabling FactoryTalk View ME Station, desktop access must be
set to allow or your will receive a warning. Refer to Enable Desktop
Access on page 50 for details.
3. Press OK.

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Chapter 4 Configuration Mode

Enter Configuration Mode on Startup

Follow these steps to automatically launch the FactoryTalk View ME Station

Configuration mode dialog on startup.
1. Choose Terminal Settings>Startup Options.

2. Press the On Startup button to select Go to Configuration Mode.

3. Press the Configuration Mode Options button.

4. Press the Load Current Application button to specify whether you want to
load the current application on startup.
5. Press the Replace RSLinx Communications button to specify whether to
use the communication configuration of the current application or that of
the terminal on startup.
• Select No to use the RSLinx configuration of the terminal.
• Select Yes to use the configuration of the application. The terminal
configuration is replaced with the application settings. Any changes to
device addresses or driver properties in RSLinx communication will be
lost.
6. Press OK to return to the previous dialog.
7. Press OK to return to Terminal Settings.

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Run the Loaded Application on Startup

Follow these steps to run the FactoryTalk View .mer application currently loaded
in the terminal on startup. This is typical when running a closed system.
1. Select Terminal Settings>Startup Options.

2. Press the On Startup button to select Run Current Application.

If an application is not loaded, the options are disabled.

3. Press the Replace RSLinx Communications button to specify what
configuration settings to use when running the application.
• Select No to use the RSLinx configuration of the terminal.
• Select Yes to use the configuration of the application. The terminal
configuration is replaced with the application settings. Any changes to
device addresses or driver properties in RSLinx communication will be
lost.
4. Press the Delete Log Files On Every Power Cycle button to specify what
action to take with the log files on startup.
• Select Yes to delete all log files (data, alarm history, alarm status)
generated by the terminal before running application. The files are
deleted from the system default location.
• Select No to retain all log files.
5. Press OK twice to return to Terminal Settings.

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Chapter 4 Configuration Mode

Desktop Access You can allow or restrict access to the Windows desktop on all PanelView Plus 6
terminals. From the desktop, you can perform system and control panel
operations, or run third-party applications. Terminals with extended features can
additionally run viewers, media players, and launch the web browser. You can
even allow access temporarily to perform specific tasks, then disable desktop
access to prevent unauthorized changes.
Typically, a terminal does not allow desktop access unless it has
extended features.
TIP All terminals are shipped from factory with desktop access disabled.

With restricted access, the only way to access the desktop is to first enter a
password. The terminals are shipped from the factory with a default password
and challenge question that we recommend you change.
• Default password = password (case sensitive)
• Default challenge question = What is the opposite of lock?
• Default challenge answer = unlock (case sensitive)
When desktop access is set to allow, you can access the desktop by pressing the
Exit button from FactoryTalk View ME Station, Configuration mode.

Enable Desktop Access

Follow these steps to enable desktop access.

1. Select Terminal Settings>Desktop Access Setup.
2. Press the Desktop Access button to select Allow.
The Enter Password dialog box appears.
TIP Each time you change access from disallow to allow, you are
required to enter a password. The initial default password is
‘password’.
3. Press the Password button to enter the password and press Enter.
4. Press Enter again to return to Desktop Access Management.

Notice that the password has been cleared.

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5. Press OK to exit Desktop Access Management, then Close to exit Terminal

Settings.
6. Press Exit from FactoryTalk View ME Station to access the desktop.
With desktop access set to allow, you will not be required to enter a
password.

Disable Desktop Access

To restrict desktop access, the FactoryTalk View ME Station startup option must
be set to one of these options:
• Go to Configuration Mode (this is the default)
• Run Current Application
See page 46 for details on how to change the startup option.
You will also be required to enter a password and challenge question:
• The password is required to access the desktop from FactoryTalk View ME
Station when pressing the Exit button.
• The challenge question and response will be required to change the
password with the Reset Password function.

Follow these steps to disable desktop access.

1. Select Terminal Settings>Desktop Access Setup.

2. Press the Desktop Access button to select Disallow.

The Set Password button is enabled.

TIP If you did not appropriately change the startup option, you will
get an error.

3. Refer to Set a Desktop Password on page 52 to set a password and

challenge question.
You must set a password and challenge question when disabling desktop
access or you will get an error message.

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Chapter 4 Configuration Mode

Set a Desktop Password

IMPORTANT If you disallow or restrict access to the desktop, you will be required to
set a password along with a challenge question.

Follow these steps to set a new password.

1. Press the Set Password button from Desktop Access Management.

2. Press the Set Password button and enter an 8…20 character password, then
press Enter.
TIP You would have to correctly enter this password before accessing
the desktop.
3. Press the Set Challenge button and enter a question that you would have to
correctly respond to before changing the password with the Reset
Password button.
4. Press the Set Response button to enter the response to the challenge
question, then press Enter.
5. Press OK.
The Desktop Access Management dialog will show that a password and
challenge question are set.
6. Press OK to return to Terminal Settings.

IMPORTANT Secure your password and challenge question for future use. To clear and
reset the password, you must correctly respond to the challenge
question. If you forget the response, the only way to clear the password
is to restore the factory default settings on the terminal.

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Reset the Desktop Password

To clear the current password and reset a new password, you must first correctly
respond to the current challenge question. If you cannot remember the response,
you will have to restore the terminal to its factory default settings. Refer to Access
Maintenance Operations on page 151 for details.

IMPORTANT You can clear and reset the password and challenge question if access to
the desktop is restricted or set to disallow.

Follow these steps to reset a desktop access password.

1. Press the Reset Password button from Desktop Access Management.

2. Press the Answer Challenge button and enter the correct response to the
current challenge question.
3. Press the Clear Password button to clear the current password and
challenge question.
The dialog indicates the password and challenge information is cleared.
Password status: Password is not set
Challenge status: Challenge is not set
4. Press the Close button.
5. Follow the Set a Desktop Password procedure on page 52 to set a new
password and challenge question.

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Chapter 4 Configuration Mode

Communication Setup You configure communication for your application and controller by using
RSLinx Enterprise software:
• Access KEPServer Serial Port ID’s.
• Edit the driver settings for the protocol used by your .mer application.
• Edit the device address of the controller on the network.

Configure KEPServer Serial Port ID’s

To access KEPServer serial communication, you must have KEPServer Enterprise
installed on your terminal. If you plan on using KEPServer Enterprise and serial
communication, you must specify which COM port to use.

To access the KEPServer Serial Port ID dialog, select Terminal

Settings>Networks and Communications>KEPServer Serial Port ID’s. If
KEPServer Enterprise is not installed, you will get an error message.

Configure RSLinx Communication Properties

Follow these steps to configure driver settings for the communication protocol
used by your application.
1. Select Terminal Settings>Networks and Communications>RSLinx
Enterprise Communications.
You will see a tree view of installed cards and network configurations.

Communication Driver

Ethernet Driver
Has no properties to edit.

Use the Restore Default button to restore the

default RSLinx configuration overwriting the
current configuration stored in the terminal.

2. Select a communication card installed on your terminal.

3. Press the Edit Driver button to view the current driver properties.
4. Select a property to modify, then press the Edit button.
5. Modify the setting, then press the Enter button.
You return to the previous dialog with the newly entered data.

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Table 33 - Communication Driver Properties

Field Description Valid Values
Serial Properties
Use Auto Config Automatically or manually configures the baud rate, parity, and error Yes (auto configure)
checking parameters. No (manual configure)
Device The serial device terminal is connected to. PLC-5, SLC, MicroLogix, Logix
Platform
Error Check Type of error checking used. Error checking is automatically configured if BCC, CRC
Use Auto Config is set to Yes.
Parity Type of parity used. Parity is automatically configured if Use Auto Config is None, Odd, Even
set to Yes.
Baud Rate Data rate at which serial driver communicates. The baud rate is 110, 300, 600, 1200, 4800,
automatically configured if Use Auto Config is set to Yes. 9600, 19200, 38400, 57600,
115200
Stop Bits Number of stop bits used. 1 or 2
Ack/Poll Timeout Ack/Poll timeout value in ms. 20…60,000 ms
Max Retries Number of retries before serial driver fails. 0…10
Station Number Station number based on a specific device. 0…254
COM Port Communication port used on the terminal. 1…4
DHPlus Properties
Jumper ID Identifies the communication card if multiple cards are installed on 0…3
terminal.
Station Number The unique address of terminal on the DHPlus network. 0…77 (octal)
Baud Rate The communication rate of the DHPlus network. 57,600 (default)
115,200
230,400
DH-485 Properties
Jumper ID Identifies the communication card if multiple cards are installed on 0…3
terminal.
Station Number The unique station number of the terminal on the DH-485 network. 0…31 (decimal)
Baud Rate The communication rate of the DH-485 network. 9600
19,200
MaxStationNumber The maximum station number on the DH-485 network. The value must be 0…31 (decimal)
greater than or equal to the Station Number.
ControlNet Properties
Device ID Unique address of the PanelView Plus 6 terminal on the ControlNet 1…99
network.

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Chapter 4 Configuration Mode

Configure a Device Address

Follow these steps to edit the address of a device such as a logic controller.
1. From the RSLinx Configuration dialog, select a device node.
2. Press the Edit Device button to view the device name and current address.

3. Press the Device Address button to modify the address.

The input panel opens with the current address.
4. Use the Input Panel to modify the address and then press the Enter button.
You return to the previous dialog with the new address.
5. Press OK.

IMPORTANT Modified settings do not take effect until the terminal is restarted.

Ethernet Network The terminal has a built-in Ethernet driver. You can configure this Ethernet
information for your terminal:
Connections
• IP address of terminal on network including link speed
• Device name to identify terminal on network
• Username and password to access network resources

Set the Ethernet IP Address for the Terminal

Some networks automatically assign IP addresses to Ethernet devices if DHCP is

enabled. If DHCP is not enabled, you can manually enter an IP address for your
terminal.

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Follow these steps to view or enter the IP address of your terminal.

1. Select Terminal Settings>Networks and Communications>Network
Connections>Network Adapters.

2. Press the IP Address button to view or modify the IP address.

3. Press the DHCP button to enable or disable DHCP assignment of
addresses.
• If DHCP is enabled or set to Yes, IP address are automatically assigned.
• If DHCP is disabled, you can manually enter IP address. Press the IP
address, Subnet Mask, and Gateway buttons to enter IP formatted
addresses.
4. Press OK when done.
You may be prompted to reset the device from the FactoryTalk View
Station Configuration mode dialog.
5. Press Close.
Field Description Valid Values
Use DHCP Enables or disables Dynamic Host Configuration Protocol (DHCP) Yes (default)
settings. DHCP automatically allocates network devices and No
configurations to newly attached devices on the network.
• If DHCP is set to Yes, the terminal is automatically assigned an IP
address, Subnet Mask, and Gateway. The fields are disabled.
• If DHCP is set to No, you can enter the IP address, Subnet Mask,
and Gateway address.
IP Address A unique address identifying the terminal on the Ethernet network. xxx.xxx.xxx.xxx
000.000.000.000 (default)
• Range of values for the first set of decimal numbers is
1…255 unless all fields are set to 000.
• The range of values for the last three sets of decimal
numbers is 0…255.
Subnet Mask Address must be identical to the server subnet mask. xxx.xxx.xxx.xxx
Gateway Optional Gateway address. xxx.xxx.xxx.xxx
Mac ID Read-only field.

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Set the Ethernet Link Speed

You can set the speed and duplex setting of the Ethernet link.
1. Select Terminal Settings>Networks and Communications>Network
Connections>Network Adapters.

2. Press the Settings button to view or modify the Ethernet link settings.
3. Press the Ethernet Configuration button to select an Ethernet link option
for your Ethernet connection.
The default setting of Auto will automatically sense the link option and
speed based on the terminal connection to a network.

Define Name Server Addresses

You can define name server addresses for the EtherNet/IP network adapter.
These addresses are automatically assigned if DHCP is enabled for the adapter.

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Follow these steps to define a name server address.

1. Select Terminal Settings>Networks and Communications>Network
Connections>Network Adapters.
2. Press a button to enter a name server address.
Field Description Valid Values
Primary DNS The address of the primary DNS resolver. xxx.xxx.xxx.xxx
Secondary DNS The address of the secondary DNS resolver. xxx.xxx.xxx.xxx
Primary WINS The address of the primary WINS resolver. xxx.xxx.xxx.xxx
Secondary WINS The address of the secondary WINS resolver. xxx.xxx.xxx.xxx

3. Press OK when done.

View or Change Terminal Device Name

Each terminal has a default device name and description that is used to identify
the terminal on the network. You can view or modify this information.
1. Select Terminal Settings>Networks and Communications>Network
Connections>Device Name.

2. Press the Device Name button to enter or edit the device name.
3. Press the Device Description button to enter a description for the device.
Field Description Valid Values
Device Name (1) Unique name that identifies the 1…15 characters
terminal to other computers on the • A leading character in the range of a through z or
network. A through Z.
• Remaining characters in the range of a through z,
A through Z, 0…9, or - (hyphen)
Device Description Provides a description of the 50 characters max
terminal. The default is the logic
module catalog number.
(1) Check with your network administrator to determine a valid device name.

4. Press OK.

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Chapter 4 Configuration Mode

Authorize Terminal to Access Network Resources

The terminal can access network resources with proper identification. A user
name, password, and domain must be provided by your network administrator.
1. Select Terminal Settings>Network and Communications>Network
Connections>Network Identification.

2. Press the user name, password and domain buttons and enter the
information provided by your network administrator.
Field Description Valid Values
User Name Identifies the user to the network. 70 characters max
Password Characters that gain access to network No character limitation
along with the user name.
Domain Name Provided by network administrator. 15 characters max

3. Press OK when done.

File Management The terminal supports operations for managing files that are stored on the
terminal:
• Deleting application .mer files, font files, or generated log files
• Copying application files or font files between storage locations

Delete Application File or Font File

You can delete FactoryTalk View ME .mer files or font files that reside in the
internal flash memory of the terminal, a loaded USB flash drive, or a loaded SD
card. The procedure for deleting an application file or a font file is the same.

1. Select Terminal Settings>File Management>Delete Files>Delete

Applications or Delete Fonts.

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2. Press the Source button to choose the storage location of the application or
font file you want to delete.
• Internal Storage - internal flash memory of the terminal
• External Storage 1 - SD card loaded in the card slot of the terminal
• External Storage 2 - USB flash drive connected to a USB host port

3. Select a file from the list.

4. Press the Delete button.
5. Select Yes or No when asked if you want to delete the selected application
or font file from the storage location.

Delete Log Files

You can delete generated log files, alarm history files, and alarm status files from
the System Default location on the terminal.

1. Select Terminal Settings>File Management>Delete Files>Delete Log

Files.
You are asked to confirm the deletion of the files.
Do you want to delete all of the FactoryTalk View ME Station Log Files?
2. Select Yes or No.
Log files not located in the System Default location will not be deleted.

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Copy Application File or Font File

You can copy Factory Talk View application .mer files or font files from one
storage location to another in the terminal. The procedure for copying an
application file or a font file between storage locations is the same.
1. Select Terminal Settings>File Management>Copy Files>Copy
Applications or Copy Fonts.

List of files stored

in flash memory of
terminal.

2. Press the Source button to choose the location of the file you want to copy.
• Internal Storage - internal flash memory of the terminal
• External Storage 1 - SD card loaded in the card slot of the terminal
• External Storage 2 - USB flash drive connected to a USB host port
3. Select a file from the storage location.
4. Press the Destination button on the same dialog.

5. Press the Destination button to choose the location to copy the file.
The destination must be different than the source location.
6. Press the Copy button to copy the selected file to the destination.
If the file exists, you will be asked if you want to overwrite the file.
7. Select Yes or No.
TIP FactoryTalk View ME Station software looks for .mer files in the
My Device\Application Data\Rockwell Software\RSViewME\Runtime\
folder and font files in the \Rockwell Software\RSViewME\Fonts\ folder.

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Display Settings For the terminal display, you can adjust its intensity, view its temperature,
configure the screen saver, or enable/disable the screen cursor.

Adjust the Display Intensity

You can modify the intensity of the terminal backlight. You can use the default
intensity of 100% or you can change the intensity for runtime operations.
1. Select Terminal Settings>Display>Display Intensity.

2. Press the Startup Intensity button to switch between the Default intensity
and the Runtime intensity.
• If you choose Runtime, the startup screens use the runtime intensity.
• If you choose Default, the startup screens use the default setting, 100%
3. Increase or decrease the intensity for runtime operations, by pressing the
up or down arrow keys.
4. Press OK when done to save the intensity changes.

View the Display Temperature

To view the current temperature of the display, select Terminal
Settings>Display>Display Temperature.

The terminals have a cold-cathode fluorescent lamp (CCFL) backlight. This

backlight requires temperature control when the internal temperature of the
product is below 10 °C (50 °F) or above 60 °C (140 °F). The terminal monitors
low and high temperature conditions. If the internal temperature is the following:
• Below 10 °C (50 °F), the backlight is set to overdrive or the full-rated
current setting for at least five minutes.
• Above 60 °C (50 °F), the backlight is set to underdrive; 40% or less of full
brightness. This reduces heat generation from the backlight.
Temperature monitoring begins when the backlight turns on at startup or when
the screen saver is deactivated. The temperature control affects only display
intensity; it does not restrict the use or operation of the terminal.
When a low or high temperature condition is detected, an error is sent to the
system event log. If the temperature control is not functioning, a noncritical error
is sent to the system event log but the terminal continues to operate normally.
TIP The CCFL backlight temperature control takes precedence over the
application backlight settings.

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Chapter 4 Configuration Mode

Configure the Screen Saver

The screen saver on the terminal activates after an idle period using a specific
intensity. The default idle timeout is 10 minutes. You can adjust the idle timeout
and intensity level for the screen saver, disable the screen saver, and enable or
disable the screen saver bitmap.
1. Select Terminal Settings>Display>Screen Saver.

2. Press the Screen Saver button to select an idle timeout for activating the
screen saver.
To disable the screen saver, select the Disabled option.
3. Increase or decrease the brightness intensity of the screen saver by pressing
the up and down cursor buttons.
4. Press the Advanced Settings button to access the bitmap option.
• Select the Screen Saver Image button to enable or disable the screen
saver bitmap.
• Press OK to return to the previous.
5. Press OK to exit and return to the terminal settings.

Enable or Disable the Screen Cursor

The terminal has a screen cursor that you can enable or disable.
1. Select Terminal Settings>Display>Cursor.

2. Press the Enable Cursor button to enable or disable the cursor.

3. Press OK to exit and return to Terminal Settings.

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Input Device Settings You can adjust the settings for input devices used by the terminal including the
keypad, attached keyboard, mouse, touch screen, and string entry popup.

Configure Keyboard or Keypad Settings

You can adjust settings for keys on an attached keyboard or the terminal keypad.
1. Select Terminal Settings>Input Devices>Keyboard/Keypad.

2. Press the Repeat Rate button to specify the number of times a key is
repeated per second when you hold a key down.
Valid values for the keypad are 0 and 2…30. The keyboard is device
dependent but typical values are the same.
3. Press the Repeat Delay button to select the amount of time that elapses per
second before a key is repeated.
Values are device dependent. Unsupported values are dimmed.
4. Press OK when done.

Set the Sensitivity of the Mouse

You can set and test the sensitivity for both the speed and physical distance
between mouse clicks. The process is identical to setting the double-tap
sensitivity for the touch screen. See page 67.

To set the mouse sensitivity, select Terminal Settings>Input Devices>Mouse.

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Chapter 4 Configuration Mode

Change the Popup for String Entry

You can specify whether to use the standard input panel for data entry or a string
popup. The popup keyboard is the default.

1. Select Terminal Settings>Input Devices>Keypad>String Popup.

2. Press the Invoke pop-up character input instead of popup keyboard button
to select the preferred input method for string entry.
3. Press OK.

Calibrate a Touch Screen

Follow these steps to calibrate the touch screen.
IMPORTANT Use a plastic stylus device with a minimum tip radius of
1.3 mm (0.051 in.) to prevent damage to the touch screen.
1. Select Terminal Settings>Input Devices>Touch Screen>Calibration.
Carefully press and briefly hold stylus on the center of the target.
Repeat at as the target moves around the screen.

2. Follow the instructions on the screen.

When the calibration is complete, you will see a message that indicates new
calibration settings have been measured.
On Touch screens • Tap the screen to register saved data.
• Wait for 30 seconds to cancel saved data and keep the
current settings.
On Keypad terminals • Press the Enter key to accept new settings
• Press the Esc key to keep old settings.

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Set Double-tap Sensitivity for a Touch Screen

You can set and test the sensitivity for both the speed and physical distance
between touch-screen presses. The process is identical to setting the double-tap
sensitivity for the mouse.
1. Select Terminal Settings>Input Devices>Touch Screen>Double Tap
Sensitivity.

2. Double-tap the Set button to set the sensitivity of touch-screen presses.

3. Double-tap the Test button to test the sensitivity of touch-screen presses.
If you double-tap the test button with the time set using the Set button, the
Test button will reverse its foreground and background colors.
4. Press OK when done.

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Chapter 4 Configuration Mode

Configure Print Options You can configure settings for printing displays, alarm messages, or diagnostic
messages from FactoryTalk View ME .mer applications. The general setup for
printing displays and messages is the same, however, the advanced settings are
different.

PanelView Plus 6 terminals are shipped with support for a large selection of
Canon, Epson, Hewlett-Packard, and Brother Printers. Printer installation will
attempt to use USB Plug-and-Play capabilities to the extent that known printers
are mapped automatically to the appropriate driver. The printing solution allows
applications and users to select, manage, and share printers without knowing the
underlying details of the printer. Printers that do not configure automatically to
the appropriate driver can be installed manually.

Follow these steps to access the print setup.

1. Select a Terminal Settings>Print Setup> option.
• Alarm Print Setup
• Diagnostic Setup
• Display Print Setup
Print Setup displays installed printers that are available to the FactoryTalk
View Machine Edition application.
The terminals are not shipped with pre-configured printers so initially the
dialog appears empty. The appearance of the dialog will depend on what
printers you install.

2. Select an installed printer.

TIP A failed attempt to automatically install a printer will be reported
in the system event log.
A printer that does not install automatically can be installed
manually by using the control panel in Windows Explorer.

3. Press the Advanced button to access additional settings.

• The advanced settings for printing displays determine:
– Print orientation (portrait or landscape).
– Draft mode (enable or disable).
– Color (yes or no).

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 Configuration Mode Chapter 4

• Advanced settings for printing diagnostic and alarm messages

determines when to print messages sent to the network or USB port.

Print Messages After Default Value Example

Specified number of messages 60 messages When the queue has 60 messages, the messages are printed
regardless of how long they have been in the queue.
You can change the number of messages.
500 messages or timeout period, 168 hours (7 days) If the queue has 350 messages after 168 hours, the 350
whichever is first messages are printed.
You can change the timeout period.
Specified number of messages or timeout 60 messages If the queue has 60 messages after 24 hours, then the 60
period, whichever is first. 168 hours (7 days) messages are printed.

You can change the number of messages and the timeout

period.

For example, the number of messages is set to 75 and the

timeout period is set to 48 hours.
·If the queue has 75 messages after 24 hours, then the 75
messages are printed before the set timeout of 48 hours.
·If the queue has 15 messages after 48 hours, the 15
messages are printed after the set timeout period.

4. Press OK when done.

5. Press OK to return to Terminal Settings.

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Chapter 4 Configuration Mode

Check Integrity of It is recommended that you periodically check the integrity of the FactoryTalk
View .mer application file that is currently loaded in the terminal and the runtime
Application Files files. All errors, warnings, and information messages generated by these files are
logged to a file. You can periodically view the log and clear all items from the log.

1. Select Terminal Settings>File Integrity Check.

2. Press either of the Enable buttons to enable or disable file integrity checks.
• Enable Check of the MER
• Enable Check of the Runtime Files

By default, integrity checks are automatically performed on the application

.mer file and runtime files. If you disable either of these functions, the files
will not be checked nor will the log file be updated.
3. Press OK to save changes.

Follow these steps to view the file integrity check log.

1. Press the View Log button from the File Integrity Check dialog.

2. Select an event and press the More Details button to display details for a
specific file check event.
3. Press the Clear All button to clear all details from the log.
4. Press Close to return to previous dialog.

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Configure Diagnostics You can configure diagnostics for the current computer. To access diagnostics,
select Terminal Settings>Diagnostic Setup from the Configuration Mode main
dialog. You will see a tree view of diagnostic nodes.

To access the Remote

Log Setup or Message
Routing, select the node
and then the Edit button.

The Remote Log Destination forwards received messages to a Windows

computer running diagnostics. The location is determined by the IP address and
port number.
Field Description Valid Values
Address Address of the remote Windows computer. xxx.xxx.xxx.xxx
Port The port used to communicate with the 4445 (default)
remote Windows computer.

The Message Routing dialog lets you access these dialogs:

• Remote Log
• FactoryTalk View Diagnostics List
Each dialog shows a list of messages that can be sent to that destination. The list
shows the status of each message type. Use the On/Off button to turn a message
type on or off. A message type is enabled if it has a checked box.

The Audit Message Logging dialog lets you log messages as Audit or Information
when the Edit button is pressed.

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Chapter 4 Configuration Mode

View and Clear the System The System Event Log dialog displays a list of warnings, errors, and events logged
by the terminal. The log provides a time stamp of when each event occurred and
Event Log text describing the event. If the event log is full when a new event occurs, the
oldest entry is removed to accommodate the new event.

1. Select Terminal Settings>System Event Log.

2. Select an event and press the More Details button to display log details for
that event.
3. Press the Clear All button to clear all system event logs.
4. Press Close.

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 Configuration Mode Chapter 4

System Information From Configuration mode, you can view terminal information and firmware
revision information for software installed on a terminal. This information may
be useful during troubleshooting.

View Terminal Information

The read-only information is provided for the terminal:

• Total power on time in minutes
• Processor temperature
• Battery voltage and battery state
• Memory allocated and used on terminal
• RAM memory used during runtime

Follow these steps to display terminal information.

1. Select Terminal Settings>System Information>Terminal Information.

All fields are read-only:

• The CPU temperature should be less than 95 °C (203 °F).
• The battery voltage must be at least 2.75V DC.

Battery State Description

Good Good battery condition.
Failing Low battery. Replace the battery.
Bad Battery is missing or bad. Replace the battery.

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Chapter 4 Configuration Mode

2. Press the Memory Allocation button to view the following.

• Amount of allocated storage or program memory
• Amount of storage or program memory in use
• Amount of available flash memory

3. Press Close to return to previous dialog.

4. Press the Runtime RAM Usage button to troubleshoot runtime anomalies
by showing the amount of RAM used by your application at runtime.

5. Press OK to return to previous dialog.

6. Press Close until you return to terminal settings.

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 Configuration Mode Chapter 4

Display FactoryTalk View ME Station Information

You can display the firmware and version information for installed system
components on your terminal and technical support information.

1. Select Terminal Settings>System Information>About FactoryTalk View

ME Station.

2. Press the Technical Support button to display the support phone number
and website for your terminal .
3. Press Close until you return to terminal settings.

Enable or Disable the Each new alarm that occurs on the terminal is displayed in the alarm display or
banner. When the newest alarm is acknowledged by the operator, you can choose
Alarm Display to close the alarm display or leave it open. By default the alarm display is closed.

1. Select Terminal Settings>Alarms.

2. Press Yes or No.

• Yes, the default option, closes the alarm display each time the operator
acknowledges the newest alarm.
• No leaves the alarm display open after the operator acknowledges the
newest alarm.
3. Press OK.

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Chapter 4 Configuration Mode

Time and Date Settings You can change the date, time, time zone, and regional settings for terminal
operations.

Change the Date for Terminal Operations

Follow these steps to adjust the date for terminal operations.
1. Select Terminal Settings>Time/Date/Regional Settings>Date.
The current date appears in the Year, Month, and Day fields.

2. Press the Year, Month, and Day buttons to change the values.
Field Description Valid Values
Year The current year in a four-digit format. 1980…2099
Month The current month. 1…12
Day The current day. The day of the month is validated. 0…31

3. Press OK when done.

Change the Time for Terminal Operations

Follow these steps to adjust the time for terminal operations.
1. Select Terminal Settings>Time/Date/Regional Settings>Time.
The current time appears in 24-hour format in separate Hour, Minute, and
Second fields.

2. Press the Hour, Minute, and Seconds buttons to change the values.
Field Description Valid Values
Hour The current hour in 24-hour format. 0…23
Minute The current minute in 24-hour format. 0…59
Seconds The current second in 24-hour format. 0…59

3. Press OK when done.

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Change the Time Zone for Terminal Operations

You can view or modify the current time zone that is installed on the terminal.
Time zones are installed as a part of the operating system. Changing the time
zone adjusts the current time and date to match the new time zone.
1. Select Terminal Settings>Time/Date/Regional Settings>Time Zone.

2. Press the up and down cursor buttons to select a time zone.

Language Default Time Zone
English (GMT -05:00) Eastern Time (US and Canada)
French (GMT +01:00) Brussels, Copenhagen, Madrid, Paris
German (GMT +01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Japanese (GMT +09:00) Osaka, Sapporo, Tokyo

If the selected time zone supports Daylight Savings, you can press the
Daylight Savings button.
3. Press the Daylight Savings button to enable or disable daylight savings for
the selected time zone.
Daylight Savings is set to Yes for all time zones except for Japanese, which
does not support daylight savings. Daylight savings changes are not
permanently applied until you close the Time Zone dialog.
4. Press the Use Daylight Savings Button to select Yes or No.

5. Press Close when done.

6. Press OK to return to previous dialog box.

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Chapter 4 Configuration Mode

Regional Settings You can adjust regional settings for a specific language installed on the terminal,
including the date, time and numeric formats. Regional settings are accessed by
choosing Terminal Settings>Time/Date/Regional Settings>Regional Settings.
The current language is shown at the bottom of the Regional Settings dialog.

Select a Language

Before you can modify regional settings for a language, you need to select a
language installed on the terminal. Languages are installed as a part of the
operating system.
1. Select Terminal Settings>Time/Date/Regional Settings>Regional
Settings>Language.

2. Select a language by pressing the up and down cursor keys.

3. Press OK.
The selected language shows at the bottom of the Regional Settings dialog.

Change the Decimal Separator for Numeric Formats

You can change the decimal separator used in numerics for the current language.
The default decimal separator is a period.
1. Select Terminal Settings>Time/Date/Regional Settings>Regional
Settings>Numeric Format.

The field shows the default decimal separator. The field will accept a
separator up to three characters.
2. Enter up to three characters for the new separator, then press OK.

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Change the Time Format for a Language

Follow these steps to change the time format for the selected language.
1. Select Terminal Settings>Time/Date/Regional Settings>Regional
Settings>Time Format.

The current time is shown using the currently selected format.

2. Press the appropriate buttons to adjust the formats.
Field Description Example
h:mm:ss tt (default) 7:23:02 AM or 1:13:31 PM
h = hour, no leading zero 11:43:59 AM
tt = AM or PM symbol
hh:mm:ss tt 07:23:02 AM or 01:13:31 PM
hh = hour with leading zero 11:43:59 PM
tt = AM or PM symbol
Time Format
H:mm:ss 7:03:42 or 1:13:32
H = hour in 24-hour format, no leading zero 23:43:59

HH:mm:ss 07:03:42 or 01:13:22

HH = hour in 24-hour format with leading zero 23:43:59

AM Symbol Characters to indicate AM. If the time format is AM (default)

set to h:mm:ss tt or hh:mm:ss tt, you can modify 12 character max
the AM symbol.
PM Symbol Characters to indicate PM. If the time format is PM (default)
set to h:mm:ss tt or hh:mm:ss tt, you can modify 12 character max
the PM symbol.
Separator Characters that separate fields in time format. : (default)
3 character max

3. Press OK.

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Chapter 4 Configuration Mode

Change the Short Date Format for a Language

Follow these steps to change the short date format for the selected language.
1. Select Terminal Settings>Time/Date/Regional Settings>Regional
Settings>Short Date Format.

The current date is shown in the selected, short date format.

Field Short Date Formats Example
Format M/d/yyyy (default) 9/2/2010
M/d/yy 9/2/10
MM/dd/yy 09/02/10
MM/dd/yyyy 09/02/2010
yy/MM/dd 10/09/02
yyyy-MM-dd 2010-09-02
dd-MMM-yy 02-Sep-10
Separator Character separator for fields in time format. - or / (default)
The default separator is either - or / depending 3 character max
on short date format.

2. Press the Format button to select an available format.

3. Press the Separator button to change the field separator for the date
elements.
4. Press OK when done.

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Change the Long Date Format for a Language

Follow these steps to change the long date format used by the selected language.

1. Select Terminal Settings>Time/Date/Regional Settings>Regional

Settings>Long Date Format.

The current date is shown in the selected long date format.

2. Press the Long Date Format button to select a date format.
Long Date Formats Example
dddd, MMMM, dd, yyyy (default) Wednesday, September 01, 2010
dddd is name of week day
MMMM is name of month
dd is two-digit day of month with leading zero
yyyy is four-digit year
MMMM dd, yyyy September 01, 2010
MMMM is name of month
dd is two-digit day of month with leading zero
yyyy is four-digit year
dddd, dd MMMM, yyyy Wednesday, 01 September, 2010
dddd is name of week day
dd is two-digit day of month with leading zero
MMMM is name of month
yyyy is four-digit year
dd MMMM, yyyy 01 September, 2010
dd is two-digit day of month with leading zero
MMMM is name of month
yyyy is four-digit year

3. Press OK when done.

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Chapter 4 Configuration Mode

Font Linking Font linking lets you run a translated application on the terminal by linking a font
file to the base font (for example, linking a Chinese font file to the base font
Arial).
For more details on preinstalled terminal fonts and additional fonts available for
downloading, see Fonts Resident on Terminal on page 159.
Select Terminal Settings>Font Linking to access this function.

List of fonts loaded on

the terminal.

Shows the location and name of the

font that is linked to the base font
Shows all fonts loaded on the terminal except the used by the terminal. If a file is not
base font. Select the name of the font you are linked, box will be empty.
linking to the base font. Select the Add Fonts button
to link the font file for the selected font to the base
font. You will return to the Linked Fonts dialog.

Deletes linked Edits the link by letting you add the linked
font file (if any). file to a font loaded on the terminal.

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 Chapter 5

Windows CE Operating System

Chapter Objectives All PanelView Plus 6 terminals run the Windows CE 6.0 operating system (OS)
providing the foundational OS elements for the majority of user needs.
PanelView Plus 6 terminals with extended features provide an additional level of
support for users with more complex application requirements.
Topic Page
Windows CE 6.0 Standard Features 83
Windows CE 6.0 with Extended Features 85
Windows Control Panel 86
Hardware Monitor 87
Keypad Properties 89
Touch Properties 89
Display Properties 90
Network Servers 92
System Information 92
Printer Support 95
Windows Explorer 97
PDF Reader 98

Windows CE 6.0 Standard All PanelView Plus 6 platforms support standard features provided by the
Windows CE 6.0 operating system.
Features

Shell and User Interface Support

The Windows CE 6.0 operating system provides shell and user interface support
features:
• Command shell
• Command processor
• Console window
• Windows Explorer shell
• Mouse and touch screen support
• Common dialog
• Control panel applets
• Network user interface
• Software input panel

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Chapter 5 Windows CE Operating System

• PDF reader
• VNC server and client viewer

TIP The platform distributes a VNC client, vncviewer.exe, that can be

deployed to a personal computer. You can use this VNC client to connect,
view, and control the VNC server on the Windows CE platform.

TIP The Windows Explorer shell supports right-click functionality. A touch

screen press held for one second or longer will produce a right-click.

Application Support
The Windows CE 6.0 operating system (OS) provides application support in
both the OS and the Software Development Kit (SDK):
• .Net Compact Framework, version 3.5
• C++ libraries and runtimes
• Component services DCOM/COM/OLE
• Message queueing MSMQ
• MSXML, version 3.0
• MFC for devices, version 8.0
• ATL
• ActiveSync
• CAB file installer/uninstaller
• Toolhelp API
• Error reporting (generator, transfer driver, control panel)

Scripting Support

The Windows CE 6.0 operating system supports these scripting features:

• Batch/command (BAT and CMD files)
• JScript
• VBScript

Network Support

The Windows CE 6.0 operating system supports these network features:

• Winsock support
• Network utilities - ipconfig, ping, route
• Network Driver Architecture (NDIS)
• Windows Networking API/Redirector
• Wired Local Area Network, 802.3, 802.5

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 Windows CE Operating System Chapter 5

Server Support

This table lists servers supported by the Windows CE 6.0 operating system.
.

Table 34 - Windows CE 6.0 Server Support

Server Default Description
Support State
Web server Enabled The web server delivers content, such as Web pages, using the HTTP
protocol over the Web.
FactoryTalk View Machine Edition software provides the ability to
enable/disable the web server on all platforms. A platform connected
to an Ethernet network will respond when an external client attempts
to access the platform with a browser.
FTP server Enabled File Transfer Protocol (FTP) is a standard network protocol used to
exchange and manipulate files over a TCP/IP-based network.
UPnP server Enabled Universal Plug and Play (UPnP) is a set of networking protocols that
allows devices to install and connect seamlessly to a network.
File Server Enabled A network protocol that allows shared access to files, printers, serial
ports, and miscellaneous communication between computers on a
network.
VNC server(1) Disabled Virtual Network Computing (VNC) is a graphical desktop sharing
system used to remotely control another computer. It transmits
keyboard/mouse events from one computer to another, over a
network.
ViewPoint Enabled A web-server based application that allows remote user access via a
web browser to the FactoryTalk View Machine Edition HMI
application that is running on the terminal. ViewPoint software is a
Rockwell Automation product.
(1) The terminal distributes the VNC client in its file system at \Windows\CeVncViewer.exe.

Windows CE 6.0 with PanelView Plus 6 terminals and logic modules with extended features,
catalog numbers, 2711P-RP9x and 2711P-xxxx9, provide additional operating
Extended Features system components.

Table 35 - Operating System with Extended Features

Icon Software Icon Software
Microsoft Internet Explorer 6 web Microsoft Office 2007 PowerPoint file
browser with Silverlight 2 viewer

Adobe Flash Lite 3.1 Microsoft Office 2007 Word file

ActiveX plug-in for Internet Explorer 6 viewer

Microsoft Remote Desktop Connection Microsoft Office 2007 Excel file

viewer

Microsoft media player 6.4 and 7.0 OCX Westtek JETCET PDF viewer

Microsoft WordPad text editor Standard Software Development Kit

(SDK) for Windows Embedded CE

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Chapter 5 Windows CE Operating System

Windows Control Panel The Windows control panel is the primary desktop interface for configuring a
PanelView Plus 6 terminal. You can set system-wide properties, such as network
configuration, screen saver configuration, and touch screen calibration.

Table 36 lists the control panel applets. The language of the control panel applets
is based on the language set for the operating system. English is the default.
TIP Some control panel operations are also performed from the Terminal
Settings in FactoryTalk View ME Station.

You can access the control panel in several ways:

• Choose Settings>Control Panel from the Start menu.
• Open My Device on the desktop, then open the Control Panel.
Table 36 - Control Panel Applets
Name Description
Accessibility Adjusts your terminals settings for vision, hearing, and mobility
Certificates Manages digital certificates for establishing trust and secure communication.
Date and Time Sets the time, date, and time zone.
Dialing Sets dialing patterns and location settings.
Display Changes the desktop appearance such as backlight, screen saver, and other settings.
Error Reporting Enables and configures software error reporting.
Hardware Monitor Displays voltage and temperature information, and the system event log.
Input Panel Configures the soft keyboard.
(1)
Internet Options Configures Internet Explorer settings.
Keyboard Configures an external USB keyboard.
Keypad Configures the keypad on the terminal display.
Mouse Sets the USB mouse double-click properties.
Network and Dial-up Creates and configures direct, dial-up, VPN, and Ethernet connections.
Connections
Network Servers Enables and disables services and servers.
Owner Sets owner identification and security for device and remote network.
Password Sets password and enables password protection for startup and Screen Saver mode.
PC Connection Selects a connection between the device and a personal computer.
Printers Adds and configures local and network printers.
Regional Settings Selects the locale and sets the format of numbers, time, date, and currency.
Remove Programs Uninstalls applications.
Storage Manager Reports information on storage devices. Scans, partitions, defragments, and mounts volumes.
System Provides general system information. Sets and reports a device name and memory allocation/
usage.
Terminal Server Clients(1) Displays terminal services client access licenses for devices that connect to a terminal server.
Touch Sets touch-screen properties, cursor, and calibrates touch screen.
Volume & Sound Adjusts volume and sound properties for events, applications, and key clicks.
(1) Applies only to PanelView Plus 6 terminals with extended features and file viewers.

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Hardware Monitor The PanelView Hardware Monitor applet provides status and troubleshooting
information for the terminals including processes, system event log details, and
monitoring of battery voltages, temperatures, and system usage, for example,
CPU and memory loading.

Processes
The Processes tab of the Hardware Monitor applet shows all processes currently
running on the PanelView Plus 6 terminal and memory usage of each process.

System Event Log

The System Event Log tab of the PanelView Hardware Monitor applet displays
warnings, errors, and events logged by the terminal.

The log provides a date and time stamp of when each event occurred and text
describing the event. If the event log is full when a new event occurs, the oldest
entry is removed to accommodate the new event:
• The Export Log button lets you export the event log to a CSV file (*.csv) in
the \Windows folder with the default file name, SystemLog.csv.
• The Clear Log button lets you clear all events from the log.
• The Details button lets you view more details for a selected event.

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Chapter 5 Windows CE Operating System

Monitors

The Monitors tab of the PanelView Hardware Monitor applet provides

continuous temperature, voltage, and load information for the terminal.

Battery Voltage

The Monitors tab provides a visual status and voltage reading of the battery for
the real-time clock. The actual battery voltage is updated at powerup and then
every hour.
Table 37 - Battery Conditions
Condition Logic Module Battery
Depleted Less than 2.0V indicates a dead battery or no power.
Low 2.0…2.74V
Normal 2.75V or higher

Temperatures

The Monitors tab provides a visual status and current temperature of the terminal
display and logic module CPU. The temperature is updated every 10 seconds.

Table 38 - Temperature Conditions

Condition Logic Module CPU Display
Low – 10 °C (50 °F) or lower
Normal 25…94 °C (77…201 °F) 11…59 °C (52…138 °F)
High 95 °C (203 °F) and higher 60 °C (140 °F) and higher

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Keypad Properties The Keypad Properties applet lets you adjust settings for the membrane keypad
of your terminal.

Repeat Tab
The Repeat tab on the Keypad Properties applet enables and disables the
character repeat behavior of keys on the keypad.
TIP Use the Keyboard applet to manage properties of a USB keyboard.

When character repeat is enabled, you can set the repeat delay and repeat rate of
keys. Verify changes to the repeat rate and delay settings by pressing a key in the
test edit box.

Touch Properties The Touch Properties applet is accessible only on devices with a touch screen. It
lets you calibrate the touch screen and set the sensitivity of touch screen taps.

Calibration
The Calibration tab lets you recalibrate the touch screen if your device is not
responding appropriately to taps. Follow the dialog instructions to recalibrate.

Double-Tap
The Double-Tap tab on the Touch Properties dialog lets you set and test the
double-tap sensitivity of the touch screen taps.

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Display Properties The Display Properties applet provides tabs to control the desktop background
image and appearance, the brightness of the backlight, and screen saver settings.

Desktop Background
The Background tab of the Display Properties applet controls the background
bitmap used by the desktop. The default bitmap is stored in the \Windows folder.

You can choose another image button from the pull-down menu or browse the
system for a bitmap image. An option is also available to tile the image.

Backlight Intensity

The Backlight tab of the Display Properties applet lets you set the brightness level
of the display between 1…100%. At 1%, the display is minimally visible.

TIP When the backlight is in Overdrive mode, the backlight brightness level
cannot be adjusted.

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Screen Saver

The screen saver extends the lifetime of the display by dimming the backlight
when the terminal is idle. The screen saver will activate and display a moving
bitmap at a reduced brightness level after a continuous idle time. When the screen
saver is deactivated, the display brightness returns to its normal brightness level.

The Screen Saver tab on the Display Properties applet lets you perform these
operations:
• Enable the screen saver using a specified idle timeout. The default idle time
is 10 minutes.
When the screen saver is activated, the dimmer controls the backlight
intensity level. You set the brightness level of the dimmer in the range
0…100%. The default dimmer intensity is 10%. At 0%, the backlight is off
and the display is dark.
• Browse the system for a bitmap to be displayed by the screen saver at a
nonzero brightness level. The default screen saver is SSFloat.bmp. Use the
Add or Remove buttons to change the screen saver bitmap. The system
recognizes bitmaps stored in the \Windows folder.
• Disable the screen saver by clearing the Start screen saver checkbox.

Cursor

The Cursor tab of the Display Properties applet lets you enable or disable the
visible cursor that you see on the display. The cursor is visible by default.

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Network Servers The Network Server applet shows servers that are supported by the terminal and
lets you enable (start) or disable (stop) each server.

The buttons are color coded:

• Green indicates the server is currently running and will be automatically
started at system startup.
• Red indicates the server is not currently running.
• Gray indicates the server is not available on platform.

To enable or disable a server, simply press the corresponding button. The button
changes color accordingly.

System Information The System Information applet provides tabs to let you view and set system-wide
properties for your terminal.

General Information

The General tab of the System Information dialog shows the current version of
the Windows CE operating system, the processor type, and the RAM memory on
terminal.

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Startup Options

The Startup Options tab of the System Information dialog lets you show or hide
battery warnings at startup, show or hide watchdog errors at startup, and launch
the platform as either an open or closed system.

Battery Warnings

If the battery is low, missing, or dead, a warning

will display each time the terminal starts up.

TIP • The terminal can be operated without

a battery if there is no requirement for
the time and date to be accurate.
• When replacing the battery, you can
verify the accuracy of the system date
and time from the desktop control
panel or the terminal settings in
FactoryTalk View ME Station.

You have three options on how to handle the

battery warning.
Battery Warning Startup Option Description
Always show at startup (continue with Shows the battery warning at startup with the
startup) FactoryTalk View ME Station running behind it. This is
the default option.
Always show at startup (halt startup) Shows the battery warning at startup but halts the
startup or boot process until you press OK.
Never show at startup Hides the battery warning at startup.

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Open or Closed Shell

At startup, you can run the terminal platform as either open or closed.

Shell Option Description

Open system Launches the Windows CE desktop at startup.
Closed system (default) Launches FactoryTalk View ME Station at startup.

TIP You can also allow or restrict access to the Windows CE desktop within
FactoryTalk View ME Station by choosing Terminal Settings>Desktop
Access Setup. Refer to Desktop Access on page 50.

Watchdog Errors
You can show or hide watchdog errors at startup.

Shell Option Description

Always show watchdog errors at startup Shows the fatal watchdog error (error 02) at startup
and halts the normal boot process.
The system launches the maintenance window with
the watchdog error displayed. You can continue
booting from this window. Refer to Access
Maintenance Operations on page 151 for details.
The error is logged to the System Event log.
Never show watchdog errors at startup Hides the errors at startup and logs the error to the
system event log.

Device Name

The Device Name tab of the System Information dialog lets you identify your
terminal to other devices on the network by providing a device name and
description.

TIP Make sure the device name is unique. Duplicate names will conflict and
cause network problems.

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Printer Support The PanelView Plus 6 platform supports selected USB printers such as Canon,
Epson, Hewlett-Packard, and Brother. Automatic printer installation using plug-
and-play capabilities is supported as well as manual installation if a suitable
printer driver is available. You can connect a printer to either USB host port on
the terminal.

For more information on supported printers, go to the knowledgebase at http://

www.rockwellautomation.com/support/ and search for ID 111636 in the Search
Answers box.

Printers are configured and managed from the Printers applet in the desktop
control panel. A wizard is supported for each printer type.

Table 39 - Support for Printers

Printer Type Description
Local USB You can connect a JETSET supported printer to a USB host port.
The printer attached to the USB host port can be shared by a remote
terminal when configured as a network printer on the remote terminal.
Network The terminal supports a remote printer connected to the network via the
Ethernet port. The printer can be addressed by its device name or IP
address.
RDP /ICA A local printer can be made available to a Windows server application that
is running in an RDP (Remote Desktop Protocol) session on the terminal. (1)
(1) Applies only to PanelView Plus 6 terminals with extended features.

After configuring a printer, you can access it from desktop applications and from
FactoryTalk View ME Station in the Terminal Settings>Print Setup dialog.
Applications can also select and share printers.

Automatic Printer Installation

Follow these steps to install a plug-and-play printer from the Windows desktop.
For manual printer installation, refer to page 97.

TIP The procedure illustrates automatic plug-and-play installation for the

Hewlett Packard HP deskjet 5650 printer.

1. Connect the printer to one of the USB host ports on the terminal.
2. Plug the power cord of the printer into an outlet and turn the printer on.

Windows detects your plug-and-play printer and, in many cases, installs it

without requiring you to make any selections.
The printer is ready to print.
IMPORTANT If automatic plug-and-play installation is not supported for a
printer, this error is logged to the System Event log in the
Hardware Monitor.
‘JETCET PRINT was unable to auto-configure printer. To manually
configure printer, go to the Printers folder from the Control Panel.’

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3. Verify printer installation from the desktop control panel by opening the
Printers applet.
You should see an icon for the Deskjet 5650C printer. The check mark
indicates this is as the default printer.

4. From the File menu, choose Properties to view the properties of the printer.

Printer configuration includes the printer name, manufacturer and model,

printer driver, and port-specific parameters.
TIP • New printer configurations are retained through a power cycle.
• Printers setup through the desktop control panel are also available
within FactoryTalk View ME Station when you choose Terminal
Settings>Print Setup.
5. Right-click the printer and print a test page to verify installation.

When printing from an application such as WordPad, a Print dialog will open
where you can adjust print settings as needed.

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Manual Printer Installation

Follow these steps to manually set up a supported printer.

1. Connect the printer to the USB port.
2. Plug the power cord of the printer into an outlet and turn the printer on.
3. From the desktop control panel, open the Printers applet.
4. Select Add Local Printer.

5. Follow the Add Local Printer Wizard instructions to configure the printer.
• Verify the connected printer appears on the USB printer port.
• Select the manufacture and model of the JETCET printer.
• Accept the default printer name or enter another.
• Print a test page to verify the installed printer.
• Specify whether you want the printer to be shared on the network.

Task Bar You can turn the task bar on or off in the open Windows CE shell by choosing
Start>Settings>Taskbar, then checking or clearing the Auto Hide check box.

On touch screen terminals, touching the bottom of the display will recover the
task bar when in Auto Hide mode.

Windows Explorer From the desktop, you can access Windows Explorer in several ways:
• Open the My Device icon on the desktop.
• Choose Start>Programs>Window Explorer.

Besides the typical system folders, a few folders contain items that are specific to
the PanelView Plus 6 platforms.
Folder Content
Application Data Contains FactoryTalk View Machine Edition application files.
Path: \Application Data\Rockwell Software\RSViewME
VFS (Virtual File System) Provides firmware version information for the terminal.
Path: \VFS\Platform Firmware

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PDF Reader A PDF reader is available on all PanelView Plus 6 terminals and provides typical
PDF view and search functions. You can run this reader from the Windows
desktop or from a command prompt.

When viewing a PDF document, you can initiate functions from the menu or
toolbar. Bookmarks created in the original PDF appear in the Bookmark dialog.

Figure 9 - PDF Reader Workspace

Page Search
Bookmarks
Navigation Rotate Page Navigation
Open Zoom Prev/Next Slide Bar

Magnified view of page with minimap.

You can touch the gray areas on the
minimap to view another area of page at
the same zoom level.

Current Page 3/32

TIP If a keyboard is attached, you can use the Page Up and Page Down keys for page
navigation. On keypad terminals, hold down the Alt key while pressing the up and
down cursor keys.

Some viewing functions can be initiated on touch-screen terminals by touching

or dragging.

Table 40 - Touch screen operations

To Do This Indicator
Zoom In or Out Tap the screen once to zoom in.
Tap the screen again to zoom out.
If Menu>View>Minimap is chosen, a miniview of the page appears in lower
right of workspace. You can tap the gray areas to change view.
Navigate pages • Drag your stylus or finger to the right or left to view next and previous pages.
An indicator shows the direction your are dragging.
A box shows the current page/total page count.
3/32

• Drag up or down the screen to activate the page navigation bar on the right. See page
Move slide bar up or down to navigate pages. navigation bar
in figure 9.
Rotate Drag in a circular, clockwise or counterclockwise direction to rotate the page.

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Command Prompt Parameters

You can run the PDF reader from the Windows Command Prompt by entering
Start>Programs>Command Prompt and executing the command parameters in
Table 41.

Command Prompt Syntax

Foxitreader “file_path/file-name.pdf” parameter parameter_ value
• Enter the file path and file name in double quotes and use a forward
slash in the file path, and to separate the file path from the file name.
• Use spaces to separate the parameter from the file name and optional
parameter value.

Command Prompt Example

Foxitreader “windows/desktop/example.pdf” -p 4
This command prompt opens example.pdf in Foxit Reader at page 4.
Table 41 - Command Prompt Parameters
Parameter Parameter Function Example Description
-p Go to page Foxitreader “file_path/file.pdf” -p 2 Opens the PDF file to page 2.
-zw Fit width Foxitreader “file_path/file.pdf” -zw Opens the PDF file and fits the view to the page
width.
-zp Fit page Foxitreader “file.pdf”-zp Opens the PDF file and shows the full page.
-z Zoom to Foxitreader “file.pdf”-z 150 Opens the PDF file and zooms to 150%.
Multiple Enter empty spaces Foxitreader “file_path/file.pdf” -p 2 -zw Opens the PDF file to page 2 and fits the view
parameters between parameters and the page width
parameter values
-b Go to bookmark Foxitreader “file_path/file.pdf” -b “Bookmark1” Opens the PDF file to the location specified
within Bookmark1
-d Go to named destination Foxitreader “file_path/file.pdf” -b “Destination1” Opens the PDF file to the location specified
within Destination 1.
-g Disable the File>Open Foxitreader “file_path/file.pdf” -g Opens the PDF file and dims the Menu,
command on the Menu and File>Open command the Open button.
the Open folder button.

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Notes:

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Install and Replace Components

Chapter Objectives This chapter shows provides topics on how to install or replace components of
the PanelView Plus 6 terminals.

Topic Page
Install or Replace the Logic Module 102
Install or Replace a Communication Module 103
Replace the Display Module 105
Replace the Bezel 106
Replace the Battery 109
Replace the Backlight 111
Remove the Product ID Label 114
Load an SD Card or USB Flash Drive 115
Clean the Display 116

Required Tools These tools are required to install and replace components:
• #00, #1, and #2 Phillips screwdriver
• Electrostatic Discharge (ESD) wristband

Precautions Before installing or replacing any components, disconnect power from the
terminal. During installation, take care not to touch any of the exposed electronic
components.

SHOCK HAZARD: Disconnect all power from the terminal before

installing or replacing any components. Failure to disconnect power may
result in electrical shock or damage to the terminal.

ATTENTION: Be careful when touching any of the exposed electronic

components to prevent damage from electrostatic discharge (ESD).
Work in a static free environment and wear a properly grounded ESD
wristband.

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Install or Replace the Logic If the display module and logic module are ordered as separate components,
attach the logic module to the display module before panel installation.
Module
1. Make sure power is disconnected power from the terminal.
2. Set the display module display-side down on a clean, flat, stable surface.
3. Position the logic over the back of the display module, aligning the logic
module connector with the connectors on the display module.

Captive
Screw

4. Push down on the logic module until it is firmly seated.

5. Tighten the four captive screws that secure the logic module to the display
module and torque to 0.58 N•m (5…7 lb•in).

Before replacing a logic module, you must first remove the communication
module, if attached.

Follow these steps to replace a logic module.

1. Disconnect power from the terminal.
2. Disconnect all power and communication cables.

WARNING: Do not connect or disconnect any communication

cable with power applied to this device or any device on a
network. An electrical arc could cause an explosion in hazardous
location installations. Be sure power is removed or the area is
known to be nonhazardous before proceeding.

3. Set the display module display-side down on a clean, flat, stable surface.

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4. Remove the four screws that secure the communication module, if

attached, to the logic module and set the communication module aside.

Communication Module Screw

Logic Module
Captive Screw

Display Module

5. Loosen the four captive screws that secure the logic module to the display
module.
6. Carefully lift the logic module from the back of the display.

ATTENTION: Wear a properly grounded ESD wristband before

touching any of the electronic components in the logic module.

7. Install the new logic module and torque the four captive screws to
0.58 N•m (5…7 lb•in)
8. Install, the communication module, if necessary, and torque the four
screws to 0.58 N•m (5…7 lb•in).

Install or Replace a The communication module installs over the logic module. Communication
modules are available as separate catalog numbers for field installation.
Communication Module
TIP The logic module must be attached to the display module before you
attach the communication module.

Follow these steps to install a communication module.

1. Disconnect power from the terminal.

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2. If the display module is removed from the panel, set the terminal,
display-side down, on a clean, flat, stable surface.

Connector for
COMM
Communication Module
FAULT T
DEFAUL
RESET

3. Position the communication module over the logic module so that the
connector on the bottom of the module aligns with the connector on the
logic module.
4. To prevent ESD between the modules, allow the communication module
to touch the logic module before making the connection.

Communication Module

Connector

Logic Module

5. Push down on the communication module until the connectors are seated.
6. Tighten the four screws that secure the communication module to the
logic module to a torque of 0.58 N•m (5…7 lb•in).

Attached
Communication Module

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Follow these steps to replace a communication module.

1. Disconnect power from the terminal.

2. Disconnect communication cables from the module.
WARNING: Do not connect or disconnect any communication
cable with power applied to this device or any device on a
network. An electrical arc could cause an explosion in hazardous
location installations. Be sure power is removed or the area is
known to be nonhazardous before proceeding.

3. Remove the four screws that secure the communication module.

4. Carefully lift the communication module away from the logic module.
5. Install the new communication module by following steps 4…6 in Install
or Replace a Communication Module on page 103.

Replace the Display Follow these steps to replace the display module.
Module
Communication Module

Logic Module

Display Module

Follow these steps to replace the display module.

1. Disconnect power from the terminal.
2. Remove the terminal from the panel.
3. Detach the communication module, if attached, from the logic module by
removing the four screws.
4. Loosen the four captive screws that attach the logic module to the display
module.
5. Carefully lift the logic module from the display module.
6. Set the display module aside.

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7. Position the logic module over the new display module so that the
connectors align.

8. Push down on the logic module until firmly seated.

9. Tighten the four captive secures that secure the logic module to the display
module and torque to 0.58 N•m (5…7 lb•in).
10. Attach the communication module, if necessary, and torque the four
screws to 0.58 N•m (5…7 lb•in).

Replace the Bezel It is not necessary to remove the logic module or communication module before
removing the bezel, except on the 700 terminal.

Remove the Display Module Bezel

Follow these steps to remove the display module bezel.
1. Disconnect power from the terminal.
2. Set the terminal, display side down, on a flat stable surface.

ATTENTION: Wear a properly grounded ESD wristband before

touching any of the electronic components in the logic module.

3. On touch-screen only terminals, remove the two screws that secure the
small metal plate to the back of the display module.

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4. Disconnect the touch screen connector.

Plate

Touch Screen Connector

5. Remove the screws from the back of the display module.

The number of screws varies for each terminal type.

Display Module Bezel

6. Remove the sealing gasket.

7. Lift the back of the display module away from the bezel.
Work on a clean, flat, stable surface to protect the display from debris,
scratches and damage.

8. Detach the connectors.

• Function key connector
• Touch screen connector (touch-screen or keypad/touch terminals only)
9. Set the bezel aside.

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Replace the Display Module Bezel

Follow these steps to replace the display module bezel.

1. Make sure the bezel is free of lint and marks before attaching.
2. Attach the connectors.
• Function key connector
• Touch screen connector (touch-screen or keypad/touch terminals only)
3. Place the back of the display module over the bezel.
Be careful not to pinch any of the cables. Allow the touch screen connector
to extend out of the access opening.
4. Attach the touch screen connector.
5. Replace the sealing gasket.
6. Attach the screws that secure the display module to the bezel and tighten
to a torque of 1.35…1.58 N•m (12…14 lb•in).
7. On touch-screen terminals, reattach the small metal plate to the back of
the display module and torque the two screws to 0.58 N•m (5…7 lb•in).

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Replace the Battery The terminals have a lithium battery that is used by the real-time clock. It is not
used for backup or retention.
ATTENTION: To avoid voiding your product warranty, use only the
Rockwell Automation approved battery. Use of another battery may
present a risk of fire or explosion.

SHOCK HAZARD: Failure to follow proper safety precautions could

result in severe electrical shock or damage to the terminal.

WARNING: There is a danger of explosion if the lithium battery or

real-time clock module in this product is incorrectly replaced. Replace the
battery only with the indicated type. Do not replace the battery or
real-time clock module unless power has been removed or the area is
known to be nonhazardous.
Do not dispose of the lithium battery or real-time clock module in a fire or
incinerator. Dispose of used batteries in accordance with local regulations.
For safety information on the handling of lithium batteries, including
handling and disposal of leaking batteries, see Guidelines for Handling
Lithium Batteries, publication AG 5-4.

Follow these steps to replace the battery.

1. Disconnect power from the terminal.

2. Place the terminal, display side down, on a flat stable surface.
3. Detach the communication module, if attached, from the logic module by
removing the four screws.
4. Loosen the four captive screws that attach the logic module to the display
module.

Communication Module Screw

Logic Module
Captive Screw

Display Module

5. Carefully lift the logic module away from the terminal and turn over to
expose the circuit board.

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6. Locate the battery on the circuit board.

7. Remove the battery by lifting up the side of the battery.
8. Insert the new battery.

IMPORTANT • Use only replacement battery, catalog number 2711P-RY2032 ,or an

equivalent CR2032 lithium coin cell battery.
• The battery may be removed for up to 15 seconds without losing the clock
and calendar data.

9. Reattach the logic module by aligning the two connectors on the bottom
of the logic module with the connectors on the back of the display module.

10. Push down on the logic module until it is firmly seated.

11. Tighten the four captive screws that secure the logic module to a torque of
0.58 N•m (5…7 lb•in).
12. Reattach the communication module, if necessary, and tighten the four
screws to a torque of 0.58 N•m (5…7 lb•in).

This product contains a hermetically sealed lithium battery which may need
to be replaced during the life of the product.
At the end of its life, the battery contained in this product should be collected
separately from any unsorted municipal waste.
The collection and recycling of batteries helps protect the environment and
contributes to the conservation of natural resources as valuable materials
are recovered.

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Replace the Backlight All of the display modules have replaceable backlights except for the 1250
high-bright displays.

Table 42 - Backlight Replacements

Use Cat. No. For Display Series # of Backlights
2711P-RL7C 700 A and B 1
2711P-RL7C2 C and D 1
2711P-RL10C 1000 A 1
2711P-RL10C2 B and C 1
2711P-RL12C 1250 A and B 2
2711P-RL12C2 C 1
2711P-RL15C 1500 B 2

IMPORTANT Disposal: The backlights for these products contain mercury. Dispose of
per applicable laws.

Follow these steps to replace the backlight.

1. Disconnect power from the terminal.
2. Remove the display module bezel.
IMPORTANT The 700 series C display is not secured by screws and is retained
only by a bracket. Use care not to drop the display once the bezel
is removed.

3. Remove the four screws that secure the LCD display.

For 700 displays, remove the four screws that secure the display bracket.

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4. Lift the LCD display and detach the display connector from the circuit
board.
The circuit board layout may vary for each terminal model. The location
of the connector varies by model.

Display
Connector

5. Detach the backlight connectors from the circuit board.

• The 1250 has one or two backlight connectors depending on the series
of the display.
• The 1500 has four backlight connectors.

Backlight
Connector

1250 1500

6. Follow these steps for the 700 and 1000 displays.

a. Press the retaining tab that secures the backlight, then pull out the
backlight.

Backlight
Retaining Tab

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b. Insert the new backlight.

Backlight

7. Follow these steps for the 1250 and 1500 displays.

a. Remove the screws that secure the backlights and remove the
backlights.
For the 1250 series A and B displays, the two backlights are each
secured with two screws. The single backlight for the 1250 series C
displays is secured with one screw.
For the 1500 series B displays, remove the tape, then remove the
backlights.

1250

Backlights

1500

b. Insert the new backlights then secure each with the same screws from
the previous step, and torque to 0.117 N•m (1.04 lb•in).
8. Attach the LCD display connector to the circuit board.
Refer to step 4.

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9. Attach the backlight connector to the circuit board.

Refer to step 5.
10. Secure the LCD display.
a. Attach the display bracket then secure the display in the bracket for the
700 series C display.
b. Attach the four screws for all other displays.
Tighten the screws and torque to 0.58 N•m (5…7 lb•in).
11. Replace the display module bezel.

Remove the Product ID You can remove the label on your terminal and attach your own label.
Label 1. Remove the Allen-Bradley label using your fingers or a tweezers.

2. Clean area with damp cloth and isopropyl alcohol.

3. Remove adhesive backing of OEM label and affix over area where label was
located.

Replace the Keypad Legend Legend strips are available as separate catalog numbers for keypad terminals. One
side of the legend strips have default key legends; the other side is blank for
Inserts creating custom legends.

The F1-Fxx and K1-Kxx legend inserts are accessible when the display module
bezel is removed.

Follow these steps to replace the key legend inserts.

1. Remove power from the terminal.
2. Remove the display module bezel.

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3. Pull the legend inserts out from the slots on the bezel.

4. Slide the new legend strips into the same slots until only the end tab is
visible.
5. Replace the display module bezel.

Load an SD Card or USB All logic modules have an SD (secure digital) card slot and two USB host ports
for external storage:
Flash Drive
• The SD card slot supports catalog number 1784-SDx cards.
• The USB host ports support USB flash drives.
Both the SD card and USB flash drives are hot-swappable; they can be loaded and
unloaded while the terminal is powered on and running.
TIP • SD card volumes are named Storage Card2, Storage Card3, ...
• USB flash drive volumes are named USB Storage2, USB Storage3, ...
SD card and USB flash drive partitions are managed by the Storage
Manager in the control panel. Alternatively, they can be partitioned on a
personal computer running a Windows operating system.
TIP SD card volume names and physical characteristics are consistent with
the CompactFlash card used by other PanelView Plus products.
Applications on these CompactFlash cards will easily migrate to the
SD card used by the PanelView Plus 6 terminals.

To load an SD card or USB flash drive, insert the media in the appropriate slot on
the logic module until firmly seated.

SD Card Slot

USB Host Ports

To remove the SD card, press on the card to release it, then pull it out. To remove
a USB flash drive, gently pull it from the port.

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Chapter 6 Install and Replace Components

Clean the Display Use a protection antiglare overlay for easier cleaning of the display screen.

ATTENTION: Use of abrasive cleaners or solvents may damage the

display. Do not scrub or use brushes.

Follow these steps to clean the display screen.

1. Disconnect power from the terminal.

2. Use a clean sponge or soft cloth with mild soap or detergent to clean the
display.
3. Dry the display with a chamois or moist cellulose sponge to avoid water
spots.

Remove fresh paint splashes and grease before drying by rubbing lightly with
isopropyl alcohol (70% concentration). Then wash the display using mild soap or
detergent. Rinse with clean water.

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 Chapter 7

Terminal Connections

Chapter Objectives This chapter provides topics on network and device connections.

Topic Page
Wiring and Safety Guidelines 117
Connections to Controllers 118
Communication Port Isolation 119
USB Ports 120
Serial Connections 121
Ethernet Connections 124
DH-485/DH+ Communication Module 126
ControlNet Module 129

Wiring and Safety Use publication NFPA 70E, Electrical Safety Requirements for Employee
Workplaces, IEC 60364 Electrical Installations in Buildings or other applicable
Guidelines wiring safety requirements for the country of installation when wiring the
devices. In addition to the NFPA, these are other guidelines to follow:
• Route communication cables to terminal by a separate path from incoming
power.

IMPORTANT Do not run signal wiring and power wiring in the same conduit.

• Cross power and communication lines at right angles if they must cross.
• Communication lines can be installed in the same conduit as low-level DC
I/O lines (less than 10V).
• Shield and ground cables appropriately to avoid electromagnetic
interference (EMI).
Grounding minimizes noise from EMI and is a safety measure in electrical
installations.

For more information on grounding recommendations, refer to the National

Electrical Code published by the National Fire Protection.

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Chapter 7 Terminal Connections

Connections to Controllers The tables provide a summary of PanelView Plus 6 connections to controllers
and interface modules for runtime communication.

Table 43 - Runtime Communication Cables: PanelView Plus 6 Terminals to SLC Controllers

SLC 500, 5/01, 5/02 SLC 5/03, 5/04, 5/05 SLC 5/03
SLC 5/04 SLC 5/05
Protocol PanelView Plus 6 Comm Port CH1 RJ45 CH0 (9-pin RS-232) CH1 (RJ45)
CH1 (DH+) CH1 (ENET)
(DH-485) (DF1 or DH-485) (DH-485)

— 2711-NC13 (5 m/16 ft)

DF1 RS-232 (DF1) port (9-pin) — — —
2711-NC14 (10 m/32 ft)

Use AIC+ module Use AIC+ module

RS-232 (DH-485) port (9-pin) (1761-NET-AIC) to 2711-NC13 (5 m/16 ft) (1761-NET-AIC) to — —
connect to port 1 or 2 2711-NC14 (10 m/32 ft) connect to port 1 or 2
DH-485
1761-CBL-AS03 1761-CBL-AS03
Use AIC+ module
DH-485 port (3 m/10 ft) (3 m/10 ft)
(1761-NET-AIC) — —
Requires 2711P-RN6, 2711P-RN6K 1761-CBL-AS09 1761-CBL-AS09
to connect to port 3
(9 m/30 ft) (9 m/30 ft)

ControlNet ControlNet port

— — — — —
Requires 2711P-RN15S, 2711P-RN15SK

1585J-M type cable or

Use 1761-NET-ENI module 2711P-CBL-EX04
EtherNet/IP EtherNet/IP port — — —
with Ethernet cable
(4 m/14 ft) (1)

DH+ port Shielded

Requires 2711P-RN6, 2711P-RN6K — twinaxial —
DH+ — —
cable
(1770-CD)

(1) EtherNet/IP direct connection from the terminal to an SLC 5/05 controller requires an Ethernet switch or the 2711P-CBL-EX04 crossover cable.

Table 44 - Runtime Communication Cables: PanelView Plus 6 Terminals to PLC-5 and MicroLogix Controllers
MicroLogix 1000, 1100, 1200,
PLC-5, PLC-5C, PLC-5E MicroLogix 1400, 1500LRP
1400, 1500LSP MicroLogix 1100, 1400
Protocol PanelView Plus 6 Comm Port CH0 (25-pin RS-232) CH1/CH2 (9-pin RS-232) CH0 (8-pin Mini DIN) Ethernet
(DF1) (DF1 or DH-485) (DF1 or DH-485)
2711-NC13 (5 m/16 ft) 2711-NC21 (5 m/16 ft) —
DF1 RS-232 (DF1) port (9-pin) 2711-NC14 (10 m/32 ft) 2711-NC13 (5 m/16 ft)
(9-to-25 pin adapter required)
2711-NC14 (10 m/32 ft) 2711-NC22 (15 m/49 ft) (2)

— 2711-NC13 (5 m/16 ft) 2711-NC21 (5 m/16 ft) —

RS-232 (DH-485) port (9-pin)
2711-NC14 (10 m/32 ft) 2711-NC22 (15 m/49 ft)
DH-485
DH-485 port — — Use AIC+ module —
Requires 2711P-RN6, 2711P-RN6K (1761-NET-AIC)
to connect to port 3
ControlNet port — — —
To PLC-5C with
ControlNet Requires 2711P-RN15S,
ControlNet cable
2711P-RN15SK
To PLC-5E with
1585J-M type cable or Use 1761-NET-ENI module 1585J-M type cable or
EtherNet/IP EtherNet/IP port
2711P- CBL-EX04 (4 m/14 ft) (1)
with Ethernet cable 2711P- CBL-EX04 (4 m/14 ft) (2)

DH+ DH+ port — — —

Requires 2711P-RN6, 2711P-RN6K Shielded twinaxial cable
(1770-CD)

(1) For a direct connection between the terminal and the controller use the 2711P-CBL-EX04 crossover cable.
(2) The AIC+ module is recommended for isolation purposes when the terminal and controller are not on same power supply.

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 Terminal Connections Chapter 7

Table 45 - Runtime Communication Cables: PanelView Plus 6 Terminals to Logix Controllers

ControlLogix CompactLogix
Protocol PanelView Plus 6 Comm Port CH0 (9-pin RS-232) CH0 (9-pin RS-232)
(DF1) (DF1 or DH-485)

2711-NC13 (5 m/16 ft) 2711-NC13 (5 m/16 ft)

DF1 RS-232 (DF1) port (9-pin) 2711-NC14 (10 m/32 ft) 2711-NC14 (10 m/32 ft)
2706-NC13 (3 m/10 ft) 2706-NC13 (3 m/10 ft)

— 2711-NC13 (5 m/16 ft)

RS-232 (DH-485) port (9-pin) 2711-NC14 (10 m/32 ft)
2706-NC13 (3 m/10 ft)
DH-485
DH-485 port Use AIC+ module
Requires 2711P-RN6, 2711P-RN6K — (1761-NET-AIC)
Connect to Port 3

ControlNet ControlNet port Use 1756-CNB module with ControlNet cable 1769-L35CR, 1769-L32C, 1768-CNB, or 1768-CNBR
Requires 2711P-RN15S, 2711P-RN15SK with ControlNet cable

Use 1756-EN2T or 1756-ENBT module with To 1769-L35E, 1769-L23E, 1769-L32E,

EtherNet/IP EtherNet/IP port 1585J-M type cable or or 1768-ENBT module with 1585J-M type cable
2711P- CBL-EX04 (4 m/14 ft)(1) or 2711P- CBL-EX04 (4 m/14 ft) (1)

DH+ DH+ port Use 1756-DHRIO module

Requires 2711P-RN6, 2711P-RN6K with —
shielded twinaxial cable (1770-CD)

(1) For a direct connection between the terminal and controller, use the 2711P-CBL-EX04 crossover cable.

Table 46 - Runtime Communication Cables: PanelView Plus 6 Terminals to Interface Modules

1761-NET-AIC 1771-NET-ENI
Protocol PanelView Plus 6 Comm Port 1747-AIC
Port 1 Port 2 Port 3 Port 2
(9-pin) (8-pin Mini DIN) (DH-485) (8-pin Mini DIN)

DF1 1761-CBL-AP00 (5 m)
— 2711-NC21 (5 m/16 ft)
2711-NC13 (5 m/16 ft) 1761-CBL-PM02 (2 m)
RS-232 port (9-pin)
2711-NC14 (10 m/32 ft)
2711-NC22 (15 m/49 ft) — 2711-CBL-PM05 (5 m)
Null modem required 2711-CBL-PM10 (10 m)

2711-NC21 (5 m/16 ft)

2711-NC13 (5 m/16 ft)
RS-232 port (9-pin) — 2711-NC14 (10 m/32 ft)
2711-NC22 (15 m/49 ft) —
Null modem required
DH-485
DH-485 port Direct connection to Direct connection to
Requires 2711P-RN6, single AIC with — — single AIC+ with —
2711P-RN6K Belden 9842 cable(1) Belden 9842 cable (1)

(1) Use serial port on the PanelView Plus 6 terminal with an AIC+ module for a DH-485 network solution.

Communication Port The PanelView Plus 6 terminals contain integral and modular (externally
attached) communication ports. Most of these ports contain electrical isolation.
Isolation
Table 47 - Communication Port Isolation
Integral External Communication
Isolation Isolation
Communication Port Module Port
RS-232 Isolated DH-485, Isolated
Cat. no. 2711P-RN6
USB Nonisolated DH+, Isolated
Cat. no. 2711P-RN6
Ethernet Isolated ControlNet, Isolated
Cat. no. 2711P-RN15S, 2711P-RN15SK

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Chapter 7 Terminal Connections

USB Ports The terminals have two USB 2.0 host ports and one mini USB 2.0 device port.

Figure 10 - USB Ports

Mini USB Device Port

Two USB Host Ports

The mini USB (type B) device port supports a connection to a host computer
using TCP/IP communication and the USB function RNDIS client driver.

The two USB (type A) host ports support connections to:

• USB keyboard and mouse devices, HID devices, with native device drivers
• Removable, hot-swappable, USB flash drives for external storage
• USB supported printers
• Other USB devices such as modems, cameras, and bar code readers

A vendor specific Windows CE driver is required for all other USB devices. For a
list of compatible USB devices, go to the knowledgebase at the Rockwell
Automation technical support site and search for ID 115072.
http://www.rockwellautomation.com/support

Plug a USB device into either one of the two USB host ports on the logic module.
Table 48 - USB Connector Pinout
Pin Signal
1 USBVCC
4 4
3 3 2 USBD-
2 2
1 1 3 USBD+
4 USB-GND

IMPORTANT The USB host and device ports are not to be used for runtime operations.

WARNING: Do not connect or disconnect the communication cable with

power applied to the terminal, or the serial device on the other end of the
cable. An electrical arc could cause an explosion in hazardous location
installations. Be sure that power is removed or the area is nonhazardous
before proceeding.

WARNING: USB devices not powered by the USB port must be within
the same enclosure and connected to a ground system common with the
terminal, or the USB devices must be used with a USB hub that provides
galvanic isolation.

If a USB hub is connected to the terminal, an externally powered USB hub is

recommended. Before attaching devices to a USB hub, check that the power
adapter is connected and powered on.

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 Terminal Connections Chapter 7

Serial Connections The logic module of the terminals has a serial RS-232 port that supports these
connections:
• DH-485 communication through a serial connection
• DF1 full-duplex communication with controllers using direct connections
or modem connections
• Third-party point-to-point communication
• Application uploads and downloads
The serial port is a 9-pin, male, RS-232 connector. Table 49 shows the pinout
descriptions for this port and how these pins map to the serial ports on the
controllers.
The maximum cable length for serial communication is 15.24 m (50 ft).

Figure 11 - RS-232 Serial Port

Serial RS-232 Port Insert plastic tie wrap in the hole

5 1
and use as strain relief for all
9 6
attached cables.

Table 49 - RS-232 Serial Port Connector Pinout

PanelView Plus RS-232 Port SLC or Logix PLC MicroLogix/
9-pin DCE 9-pin 25-pin ENI 8-pin DIN
1
2 RXD 2 3 4
3 TXD 3 2 7
4 DTR 4 20
5 COM 5 7 2
6 DSR 6 6
7 RTS 7 4
8 CTS 8 5
9
Connector Shell Chassis Gnd

WARNING: Do not connect or disconnect the communication cable with

power applied to the terminal, or the serial device on the other end of the
cable. An electrical arc could cause an explosion in hazardous location
installations. Be sure that power is removed or the area is nonhazardous
before proceeding.

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Chapter 7 Terminal Connections

Modem Connection

Wire or radio modem communication is possible between the terminal and

controller. Each modem must support full duplex communication. Refer to your
modem user manual for details on settings and configuration.

Figure 12 - Modem Connection

PanelView Plus 6 Terminal

Optical Isolator
Controller

DF1 Port Modem

Modem

Construct a Null Modem Cable

To construct a null modem cable, refer to this pinout.

Table 50 - Null Modem Pinout

PanelView 9-pin PanelView 25-pin
Pin Description Plus 9-pin Modem Plus 9-pin Modem Pin Symbol
FG (Frame Ground) - - - 1 FG
TD (Transmit Data) 3 2 3 3 RD
RD (Receive Data) 2 3 2 2 TD
RTS (Request to Send) 7 8 7 5 CTS
CTS (Clear to Send) 8 7 8 4 RTS
SG (Signal Ground) 5 5 5 7 SG
DSR (Data Set Ready) 6 4 6 20 DTR
DTR (Data Terminal Ready) 4 6 4 6 DSR

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 Terminal Connections Chapter 7

Computer Connections

The RS-232 serial port of the logic module supports application uploads and
downloads between the terminal and a computer using a direct connection.

Figure 13 - Serial Port Connection to Computer

Computer
PanelView Plus 6 Terminal

RS-232 Port Cables

Cat. No. 2711-NC13, 5 m (16.4 ft)
Cat. No. 2711-NC14, 10 m (32.7 ft) 25-pin to 9-pin
Cat. No. 2706-NC13, 3 m (10 ft) Adapter (if required)

Table 51 - Upload/Download Cable with Handshaking

Computer Port (DTE)
PanelView Plus Port (DCE) with Handshaking
9-pin male 9-pin male
1 NC 1 DCD
2 RXD 2 RXD (Data Receive)

3 TXD 3 TXD (Data Transmit)

4 NC 4
5 COM 5 COM
6 (pulled high to +12V) DSR 6 DSR

7 RTS 7 RTS
8 CTS 8 CTS
9 NC 9 NC

Table 52 - Upload/Download Cable without Hardware Handshaking

PanelView Plus Port Computer Port
(DCE) (DTE)
9-pin male 9-pin 25-pin
2 RXD 2 3
3 TXD 3 2
5 COM 5 7

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Chapter 7 Terminal Connections

Ethernet Connections The Ethernet port on the logic module that supports these connections:
• EtherNet/IP communication
• Third-party Ethernet communication
• Auto MDI/MDIX connections
• Network connections
• Application uploads/downloads
• Printing

Ethernet Connector

The base-configured unit of the terminals has an RJ45,

10/100 Base-T connector for EtherNet/IP or Ethernet TCP/IP network
communication.

Figure 14 - Ethernet Connector

Insert plastic tie wrap in

hole and use as strain relief
for all attached cables.
Ethernet Port

Table 53 - Ethernet Connector Pinout

Connector Pin Pin Name
Looking into RJ45 1 TD+
Connector
1 8 2 TD-
3 RD+
4 NC
Green Yellow 5 NC
LED LED
6 RD-
7 NC
8 NC
Shield Connection No direct connection
(AC coupled to chassis GND)

The Ethernet connector has two indicators that provide the status of activity.
Table 54 - Ethernet Status Indicators
Indicator LED Color Description
Link Integrity Yellow Asserted when a link is present.
Activity LED Green Pulsed active when receive or transmit activity is present.

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 Terminal Connections Chapter 7

Ethernet Cable

Use Belden 7921A shielded CAT5E cable according to TIA 568-B.1 and RJ45
connector according to IEC 60603-7 for compliance with Marine emission limits
and the European Union 89/336/EEC EMC Directive.

The maximum length of the Ethernet cable between the logic module’s Ethernet
port and a 10/100 Base-T port on an Ethernet hub (without repeaters or fiber) is
100 m (328 ft).

WARNING: Do not connect or disconnect any communication cable with

power applied to this device or any device on the network. An electrical
arc could cause an explosion in hazardous location installations. Be sure
that power is removed or the area is nonhazardous before proceeding.

Security Considerations
IGMP (Internet Group Management Protocol) is used for IPv4 multicast. A
multicast is communication between a single sender and multiple receivers on a
network. IGMP is used to exchange membership status data between IPv4
routers that support multicasting and members of multicast groups. A router is an
intermediary device on a communication network that expedites message
delivery by finding the most efficient route for a message packet within a
network, or by routing packets from one subnetwork to another. A sub-network
is a separate part of an organization’s network identified through IP addressing.

PanelView Plus terminals provide level 2 (full) support for IPv4 multicasting
(IGMP version 2) as described in RFC 1112 and RFC 2236.

SNMP (Simple Network Management Protocol) is used for internal network

management and is not supported.

Ports 137 and 138 are normally open to support the NetBIOS protocol used by
Windows CE.NET similar to other Microsoft and IBM network operating
systems.

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Chapter 7 Terminal Connections

DH-485/DH+ Terminals with a catalog number 2711P-RN6 or 2711P-RN6K communication

module support communication with these networks:
Communication Module
• DH+ networks
• DH-485 networks

The communication module has a separate port for each communication

protocol. You can communicate with only one network at one time.

Figure 15 - DH-485/DH+ Communication Module Connectors

Allen
Bradley
DH-485
1 1. Earth/Ground
2 2. Shield/Drain
3 3. Signal Ground
4 4. Channel B
5 5. Channel A
6 6. Termination Resistance

DH+
3
DH+ For DH+ communication, use a
3. Blue Belden 9463 twin axial or
2 2. Shield/Drain equivalent cable, cat. no. 1770-CD.
1. Clear
1

Status Indicator

IMPORTANT See your controller documentation for appropriate controller connections.

Status Indicators

The module has indicators that show the status of the DH-485 or DH+ network
connection.
Table 55 - DH-485 and DH+ Status Indicators
Indicator State Description
Off Channel is not online.
Blinking green Device is only node on the network.
Solid green Device is online and receiving token.
Blinking red DH-485: Duplicate node.
DH+: Parity error.
Solid red Failed selftest.

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 Terminal Connections Chapter 7

DH-485 Network Port Wiring

Refer to the figures to attach the RS-485 connector to a Belden 3106A or 9842
cable. Refer to Connections to Controllers on page 118 if you are using standard
Allen-Bradley cables.

IMPORTANT A daisy-chained network is recommended. We do not recommend a

hybrid star/daisy chain networks as shown.

Figure 16 - Daisy-chain Connection

Belden Belden Belden
#3106A or #3106A or #3106A or
#9842 #9842 #9842

Connector
Connector Connector
Incorrect

Attach the connector to a Belden 3106A or 9842 cable as shown Figure 17 or

Figure 18.

Figure 17 - Single Cable Connection

Orange with White Stripes 6 Terminal

5 A
White with Orange Stripes 4 B
3 Common
2 Shield
1 Chassis Ground
Shrink Tubing
Recommended
Blue (#3106A) or Drain Wire
Blue with White Stripes (#9842)

Figure 18 - Multiple Cable Connection

to Previous Device

to Successive Device

Table 56 - Belden 3106A Wire Connections

For this Wire/Pair Connect this Wire To this Terminal
Shield/Drain Non-jacketed Terminal 2 - Shield
Blue Blue Terminal 3 - (Common)
White/Orange White with Orange Stripe Terminal 4 - (Data B)
Orange with White Stripe Terminal 5 - (Data A)

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Chapter 7 Terminal Connections

DH+ Network Connections

Use a Belden 9463 twin-axial or equivalent cable, catalog number 1770-CD, to

connect a terminal to a DH+ link.

You can connect a DH+ link in two ways:

• Trunk line/drop line - from the drop line to the connector screw
terminals on the DH+ connectors of the processor.
• Daisy chain - to the connector screw terminals on the DH+ connectors
on the processor.

Follow these guidelines when installing DH+ communication links:

• Do not exceed these cable lengths:
– Trunk line-cable length: 3,048 m (10,000 ft)
– Drop-cable length: 30.4 m (100 ft)
The maximum cable length is determined by the baud rate.
• Do not connect more than 64 stations on a single DH+ link.

Figure 19 - Terminal Connection to DH+ Link

PanelView Plus 6 with

DH-485/DH+ Communication Module

DH+ Port on Communication Module

Terminating Resistor
• 82 Ω terminating resistor for
Belden Clear 1 230.4 Kbps
To Controller Shield SH 2 • 150 Ω terminating resistor for
Blue 3 57.6 Kbps and 115.2 Kbps

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 Terminal Connections Chapter 7

ControlNet Module Terminals with a catalog number 2711P-RN15S or 2711P-RN15SK

communication module support ControlNet communication and the transfer of
applications between devices on a ControlNet network.

Additional Resources

For more information on ControlNet products, refer to these publications:

• NetLinx Selection Guide, publication NETS-SG001
• ControlNet Coax Media Planning and Installation Guide,
publication CNET-IN002

The Rockwell Automation website http://www.rockwellautomation.com

provides information and product descriptions of ControlNet products.

ControlNet Protocol
The terminals support Unscheduled and Scheduled messaging, Scheduled I/O,
and redundant cabling with PLC-5C and ControlLogix controllers.

The ControlNet architecture supports multiple processors and up to 99 nodes

(via taps) anywhere along the trunk cable of the network. There is no minimum
tap separation and you can access the ControlNet network from every node
(including adapters).

Compatible ControlNet Controllers

A PanelView Plus 6 terminal with a ControlNet module communicates with a

PLC-5C or ControlLogix controller using Unscheduled messaging:
• PLC-5C (PCCC commands)
• ControlLogix processor (CIP protocol)

These controllers are supported:

• ControlLogix with a 1756-CNB ControlNet module
• PLC-5/20C, PLC-5/40C, PLC-5/60C, PLC-5/80C

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Chapter 7 Terminal Connections

Software and Firmware Requirements

The software and firmware must be installed on the development computer and
the PanelView Plus 6 terminal to configure and communicate with an
Allen-Bradley controller on a ControlNet network.

Table 57 - ControlNet Unscheduled Communication

Software/Firmware Version/Revision Requirements
FactoryTalk View Studio Version 6.0 or later
FactoryTalk View Machine Edition Runtime Version 6.0 or later
ControlNet module firmware 2711P-RN15S, Series A, Rev A (firmware
revision 2.07 or later) (1)
(1) This applies to terminals that are ordered as pre-configured units with the ControlNet module.

Table 58 - ControlNet Scheduled Communication

Requirements Version Requirements
FactoryTalk View Studio Version 6.0 or later
FactoryTalk View Machine Edition Runtime Version 6.0 or later
RSNetWorx for ControlNet Version 5.11 or later
RSLogix 5000 Version 18.0 or later
ControlNet module firmware 2711P-RN15S, Series A, Rev C (firmware
revision 3.08 or later) (1)
(1) This applies to terminals that are ordered as preconfigured units with the ControlNet module.

WARNING: The ControlNet communication module, cat. no.

2711P-RN15S or 2711P-RN15SK, will not run with FactoryTalk View ME
firmware revision 3.20.04 or earlier. All ControlNet modules with revision
3.07 firmware must be upgraded to revision 3.08 or later; otherwise,
outputs may turn on an indeterminate state.

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 Terminal Connections Chapter 7

ControlNet Module Connectors

Figure 20 - Cat. No. 2711P-RN15S or 2711P-RN15SK Communication Module

Status Indicator A
Status Indicator B Pin NAP Signal
1 Signal Common
Pin 1 2 No Connection
Network Access Port (NAP) 3 TX_H
RJ-45 connector for temporarily 4 TX_L
connecting programming terminals 5 RX_L
to devices on a ControlNet network 6 RX_H
7 No Connection
8 Signal Common
Channel A Shell Earth/Ground
A Redundant BNC
Channel B Cable Connectors

B
Allen Bradley
ControlNet

ATTENTION: Do not connect more than one ControlNet network

to the communication module. If you attempt to connect a second
network to the module, your communication system will operate
erratically.

NAP and Redundant Cables

Refer to the ControlNet Coax Media Planning and Installation Guide,

publication CNET-IN002, for descriptions of ControlNet components.
.

Table 59 - ControlNet NAP and Redundant Cables

Item Cat. No.
RG-6 quad-shield 1786-RG6
Coax repeater 1786-RPT, 1786-RPTD
Coax taps 1786-TPR, 1786-TPS, 1786-TPYR,
1786-TPYS
Network access cable 1786-CP
Coax tool kit 1786-CTK
Segment terminators 1786-XT
BNC connectors 1786-BNC, 1786-BNCJ, 1786-BNCP,
1786-BNCJ1

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Chapter 7 Terminal Connections

IMPORTANT Do not connect to a network using both the redundant cable BNC
connector and the Network Access Port (NAP).

Module Connection to ControlNet Network

You can make these connections with the ControlNet communication module:
• Connect directly to a ControlNet network, which requires a tap.
• Connect to a device already connected to the ControlNet network.

WARNING: When used in a Class I, Division 2, hazardous location, this

equipment must be mounted in a suitable enclosure with proper wiring
that complies with the governing electrical codes.

WARNING: Do not connect or disconnect any communication cable with

power applied to this device or any device on the network. An electrical
arc could cause an explosion in hazardous location installations. Be sure
that power is removed or the area is nonhazardous before proceeding.

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 Chapter 8

Firmware Upgrades

Chapter Objectives This chapter provides topics on how to upgrade firmware in a terminal.

Topic Page
Terminal Firmware 133
Download Firmware Files 134
Firmware Upgrade Wizard 134
Upgrading Terminal Firmware from a Storage Device 135
Upgrade Terminal Firmware over the Network 138

Terminal Firmware Firmware components are packaged as execute-in-place (XIP) regions in a single
System Code (SC) .img file. When the SC .img file is copied to the Virtual File
System (VFS) on the terminal, the terminal's XIP regions are updated and the
terminal restarts automatically. These firmware components are affected during
an upgrade:
• FactoryTalk View Machine Edition Station
• Communication protocols and drivers including Kepware drivers
• Windows fonts
• Windows CE Pro components
• FactoryTalk components
• User extensions

A firmware upgrade does not affect these terminal components or settings:

• Windows registry
• File system including the FactoryTalk View Machine Edition application
loaded in the terminal
• Network parameters including the network device name, DHCP-enabled
and static IP addressing, speed, and duplex setting
• Display settings
• Screen saver configuration
• Touch-screen calibration

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Download Firmware Files Before upgrading your terminal firmware, you need to download the appropriate
firmware installation package, for example, PVP700-1500_60000.exe, from the
Rockwell Automation customer website. This installation package contains:
• Firmware Upgrade Package (FUP) contains an autorun executable and the
new firmware files.
• Firmware Upgrade Wizard (FUW), version 6.0 , is used to upgrade the
terminal firmware using the contents of the FUP.
Both the FUP and FUW are copied to a specified location on your computer
during the download.
Follow these steps to download firmware installation files to your computer.
1. Go to http://www.rockwellautomation.com/support and select Firmware
Updates under Downloads.
2. Select the ‘FactoryTalk View ME* (formerly RSView ME)’ link.
3. Locate the new FUP.
TIP The FUP name is ME_PVP6xX_06.00.000.fup, where 06.00.000 refers to
the ME version and will change with each release. The 6000 in the
installation package name, PVP700-1500_60000.exe, represents the ME
version.
4. Download the upgrade file (.exe) to a temporary folder on the same drive
as the FactoryTalk View Machine Edition (ME).
5. Run the upgrade file (.exe) installation procedure.
• The FUW is installed in the FactoryTalk View ME folder.
• The firmware upgrade package (.fup) file is installed into the folder
specified during the installation procedure.
You are now ready to run the FUW to upgrade terminal firmware from a USB
flash drive or SD card or by using a network connection.

Firmware Upgrade Wizard The Firmware Upgrade Wizard (FUW) is used to upgrade the terminal
firmware. Two methods are provided for upgrading the firmware:
• Create a firmware upgrade card with the contents of the FUP file that you
can then load in the terminal to upgrade the firmware.
The firmware upgrade card can be a USB flash drive or an SD card, catalog
number 1784-SDx.
• Upgrade firmware in a terminal connected to a computer over a direct
network connection. The network connection requires a computer
running RSLinx Enterprise software, version 5.0 or later. In the RSLinx
Enterprise software, you select the terminal you want to upgrade.

You can run the FUW from within FactoryTalk View Studio software or from
the Programs menu on your computer:
• Choose Tools>Firmware Upgrade Wizard in FactoryTalk View Studio.
• Choose Start>Programs>Rockwell Software>FactoryTalk
View>Tools>ME Firmware Upgrade Wizard.

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Upgrading Terminal Upgrading firmware from a storage device is a two-step process. First, you create a
firmware upgrade card with the required firmware files. Secondly, you load the
Firmware from a Storage card in the target terminal to upgrade the firmware.
Device
The firmware upgrade card can be a USB flash drive or an SD card.

Create a Firmware Upgrade Card

Follow these steps to copy firmware files to a USB flash drive or SD card.

1. Insert either a USB flash drive or an SD card into the appropriate slot on your computer.
2. Run the Firmware Upgrade Wizard.
• Choose Tools>Firmware Upgrade Wizard in FactoryTalk View Studio.
• Choose Start>Programs>Rockwell Software>FactoryTalk View>Tools>ME Firmware Upgrade Wizard.
3. Follow these steps from the initial Firmware Upgrade Wizard dialog box.
a. Select Create firmware upgrade card.
b. Select the location of the firmware
card by browsing to the root
directory of the storage card loaded
in your computer for example E:\.
The firmware files will be copied to
this location. You can also specify a
folder on the hard drive.
c. From the Existing terminal type
pull-down list, choose a version 6.0,
PanelView Plus terminal.
d. Click Next.
4. Follow these steps from this dialog box.
a. Browse to the location of the firmware
source files on your computer, where
the FUP was installed.
b. Choose the firmware revision for the
upgrade.
c. Click Next.

It may take several seconds for the

next dialog to appear while the FUP is
being retrieved.

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Chapter 8 Firmware Upgrades

5. From this dialog, optionally select the

KEPServer drivers you want installed on
your terminal, then click Next.

The final dialog summarizes your choices

for creating the firmware upgrade card.
6. Click Finish to copy the firmware files to
the firmware upgrade card.

A progress bar will automatically update

as files are copied to the USB flash drive
or SD card.

7. Click OK when the firmware upgrade

completes successfully.

TIP If the firmware files were copied to a location on the hard drive, copy the
files to the root directory of the USB flash drive or SD card.
8. Remove the USB flash drive or SD card from your computer.
9. Proceed to the next section to use this firmware upgrade card to upgrade the terminal firmware.

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Upgrade Terminal Firmware Using Firmware Upgrade Card

Follows these steps to transfer firmware files from the USB flash drive or SD card
to the terminal. This is the firmware upgrade card you just created.

IMPORTANT • Do not remove or accidently disconnect the USB flash drive or SD

card while a firmware upgrade is in process. This could corrupt the
firmware and make the terminal unstable.
• Do not power off the terminal during a firmware upgrade.
• USB hubs can produce unexpected behavior and are not
recommended.

1. Insert the USB flash drive or SD card into the appropriate slot on your terminal.

The firmware upgrade automatically starts and displays

this dialog.
2. Press the Upgrade button or [F7] on the terminal to start
the firmware upgrade.

The terminal restarts and displays a progress bar during

the upgrade.

When the upgrade is complete, the terminal will restart,

executing the new firmware.

3. Remove the USB flash drive or SD card from the terminal.

IMPORTANT If the firmware upgrade fails because of a power loss or the firmware
upgrade card is inadvertently removed, you can restore the terminal to
the factory default firmware. Refer to Access Maintenance Operations
on page 151 for details on how to restore the factory default settings.

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Chapter 8 Firmware Upgrades

Upgrade Terminal You can upgrade firmware in a terminal connected to a computer over a direct
network connection. The network connection requires a computer running the
Firmware over the Network Firmware Upgrade Wizard (FUW) and RSLinx Enterprise software, version 5.0
or later.

RSLinx Enterprise software is required so that you can select the terminal on the
network.

Follow these steps to copy firmware files to the terminal over a network using RSLinx Enterprise software and Ethernet
communication.

1. Run the Firmware Upgrade Wizard.

• Choose Tools>Firmware Upgrade Wizard in FactoryTalk View Studio.
• Choose Start>Programs>Rockwell
Software>FactoryTalk
View>Tools>ME Firmware Upgrade
Wizard.
2. Select Upgrade firmware on terminal
and click Next.

3. Click Yes to continue.

It is not necessary to back up files

on PanelView Plus 6 terminals.

4. Select Network Connection

(using RSLinx Enterprise) and
click Next.

This is the only valid selection for

PanelView Plus 6 terminals.

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5. Navigate to and select the

terminal to receive the firmware
update, then click Next.

6. Follow these steps from this dialog box.

a. Browse to the location of the firmware
source files on your computer, where the
FUP was installed.
The default location is shown.
b. Choose the version of the upgrade
firmware from the pull-down list.
c. Click Next.
It may take several seconds for the next
dialog to appear while the FUP is being
retrieved.

7. From this dialog, optionally select the

KEPServer drivers you want installed on
your terminal, then click Next.

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Chapter 8 Firmware Upgrades

The final dialog summarizes your choices

for upgrading the terminal firmware.
8. Click Finish to update the firmware in the
terminal.

9. Click Yes to continue with the update.

A progress bar will automatically update as

firmware files are copied to the terminal.

10. Click OK when the firmware upgrade is

complete.

The terminal will restart, executing the new

firmware.

IMPORTANT If the firmware upgrade fails because of a power loss or some other
reason, you can restore the terminal to the factory default firmware.
Refer to Access Maintenance Operations on page 151 for details on how
to restore the factory default settings.

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Troubleshoot the System

Chapter Objectives This chapter provides information on how to isolate and correct common
operating anomalies.

Topic Page
Status Indicators 141
Isolate the Anomaly 142
Start-up Messages and Codes 144
Check Terminal Components 146
Application Does Not Run 149
Configuration Mode Access 149
File System Errors 149
Advanced Diagnostics 150
Access Maintenance Operations 151

Status Indicators The terminals have two status indicators to isolate operating anomalies:.
• COMM indicator (green) for communication
• FAULT indicator (red) for hardware and firmware faults

Figure 21 - Status Indicators

COMM Indicator COMM

FAULT T
DEFAUL

FAULT Indicator RESET

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Isolate the Anomaly This section provides general troubleshooting information to assist you when
trying to isolate anomalies.

Check for Adequate Power

A terminal that does not receive adequate power could result in unpredictable
behavior. Refer to Appendix A, Specifications, for power requirements.

Check Indicators at Startup

When the terminal starts, the fault and comm indicators flash on and off, then
the comm indicator flashes to signal progress during startup. When startup is
complete, the comm indicator remains on, and is controlled by the
communication driver or application. The comm indicator typically flashes when
communication is active.

If the indicators remain off, the power supply or logic module has failed. Check
the power cable:
• If the power is not within range, replace the power supply.
• If the power is within range, replace the logic module.

The table shows indicator states if the terminal powers on and stops during
startup.

Table 60 - Indicator States if Terminal Stops During Startup

Fault (Red) Comm (Green) Description
Indicator Indicator
Recoverable firmware error. Last firmware download failed.
Blinking Off Reload the firmware using the Firmware Upgrade Wizard (FUW).
Off Non-recoverable hardware fault with logic module.
Replace the logic module.
On
Blinking Non-recoverable hardware fault with display module.
Replace the display module.

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Check the Start-up Messages and Codes

Refer to Start-up Messages and Codes on page 144 for a list of message states and
error codes that may appear on the splash screen during startup.

Check Voltages and Temperatures

Check the battery voltage, processor temperature, and display temperature:

• Battery voltage must be at least 2.75V DC. Replace the battery if the
voltage is less than 2.75V DC.
• CPU (processor) temperature should be less than 95 °C (203 °F).
• Display temperatures should be less than 55 °C (131 °F).

From FactoryTalk View ME Station, do the following:

• Check the CPU temperature and battery voltage by selecting
Terminal Settings>System Information>Terminal Information.
• Check the display temperature by selecting
Terminal Settings>Display> Display Temperature.

From the desktop control panel, do the following:

• Open the Hardware Monitor applet and select the Monitors tab.
This tab shows the battery voltage, processor temperature, and display
temperature.

If the CPU and display temperatures are higher, check for obstructed airflow in
the chassis and attempt to moderate the ambient temperatures within the
enclosure and surroundings.

Check the System Event Log

Check the system event log for errors or unexpected behaviors:

• From FactoryTalk View ME Station, select Terminal Settings>System
Event Log.
• From the control panel, open the Hardware Monitor applet and select the
System Event Log tab.

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Start-up Messages and The splash screen reports actions and status conditions that occur during startup.
This includes firmware and hardware revision information.
Codes
Figure 22 - Splash Screen

Status or
State Message Error Code

2010 Rockwell Automation, Inc.

Logic Module All Rights Reserved Progress Bar
Hardware Revision
INIT N3
Boot Loader Communication
Firmware Revision Firmware Revision
BL 01.00 06 OSEX 01.01 APPEX 01.20 COMM 05.30
OS 01.01 APP 06.00 SERV 02.30 FONT 01.01
Operating System Font Collection
Firmware Revision Firmware Revision

Machine Edition FactoryTalk Services

Firmware Revision Firmware Revision
OS Extensions FactoryTalk ViewPoint
Firmware Revision Firmware Revision

This table lists messages associated with each state and the corresponding status
or error codes.
Table 61 - Start-up Messages and Codes
State Message Description State Message Code Recommended Action
Common Start-up Messages
Boot loader attempting PC connection via USB device AutoTest OA Messages during this phase of startup are for
information.
Boot loader loads firmware image into RAM AutoTest E6
Boot loader jumps to operating system AutoTest FF
Operating system starts up Boot G0
Operating system registration and initialization Init H1 - JA
Machine Edition registration and initialization Init K1 - MA
Machine Edition load and execute Init ME

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Table 61 - Start-up Messages and Codes

State Message Description State Message Code Recommended Action
Firmware Installation and Loading
Load firmware image into RAM Update 1E Messages during firmware installation and
loading are for information.
Write firmware image to storage Update A5
Load factory-default firmware image into RAM Restore E6
Write factory-default firmware image to storage Restore A5
Restore factory-default configuration data Restore DC
Firmware validation (CRC/format) failure Fatal 1E A fatal error during firmware installation or
loading is usually recoverable by doing one of the
Firmware update failure Fatal 0F following:
Firmware write to storage failure Fatal A5 • Reset terminal from maintence menu
• Restore factory defaults from maintenance
Firmware stored image verification failure Fatal D2 menu
• Re-install firmware
Invalid or missing OS firmware image Fatal FF Refer to Access Maintenance Operations on
page 151 for details on resetting terminal and
restoring factory defaults.
Power on Self-test (POST) Failures
Failed RAM Fatal 03 A fatal error during POST is usually due to failed
hardware:
Stuck key Fatal 31
• For failed RAM, replace the logic module.
Stuck touch Fatal 3A • For stuck key, stuck touch, and failed backlight,
replace the display module.
Failed backlight Fatal 3B
Watch Dog
A watch dog reset is usually a momentary loss of
Watch dog reset Fatal 02 control due to a software failure. Monitor this
error for recurrence and remedial action.

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Check Terminal This section provides tips on how to isolate anomalies with the display, touch
screen, keypad, attached keyboard, or mouse. If you are unable to resolve the
Components anomaly, replace the display.

Table 62 - Resolve Anomalies with Display

Symptom Recommended Action (1)
The display is dim or unreadable. Check the brightness setting:
• In FactoryTalk View ME Station, select Terminal Settings>Display>Display Intensity.
• From the desktop control panel, open the Display applet and select the Backlight tab.
The backlight is turning off or dimming the display Check the screen saver settings:
unexpectedly. • In FactoryTalk View ME Station, select Terminal Settings>Display>Screen Saver.
• From the desktop control panel, open the Display applet and select the Screen Saver tab.
A startup error appears during startup. Record the message and check the startup error messages table.
(1) If you are unable to resolve the anomaly, replace the display.

Table 63 - Resolve Anomalies with Touch Screen

Symptom Recommended Action (1)
The touch screen is not operating correctly. Calibrate the touch screen:
• In FactoryTalk View ME Station, select Terminal Settings>Input Devices>Touch
Screen>Calibration.
• From the desktop control panel, open the Touch applet and select the Calibration tab.
The calibration requires five screen touches. When the touches do not converge to a satisfactory
calibration, you are asked repeatedly for additional screen touches. The process continues until a
valid calibration is performed.
A touch screen that does not calibrate is not present or not functioning properly. Replace the
touch-screen display module.
The display may not have a touch screen. Check the catalog number of the unit. Verify that your display is a touch screen by looking at the
label on the terminal.
The screen cursor is not visible. Verify that the cursor is enabled:
• In FactoryTalk View ME Station, select Terminal Settings>Display>Cursor.
• From the desktop control panel, open the Display applet and select the Cursor tab.
The touch screen does not accept touch input. Attach a USB mouse to check whether the anomaly is with the touch screen or the application:
• If the mouse works, but the touch screen does not, then the touch driver or touch screen is not
functioning properly.
• If both the mouse and the touch screen are not working, then it is an application anomaly.
Touch input and dragging is inaccurate. The touch Calibrate the touch screen:
screen is present and working but requires • In FactoryTalk View ME Station, select Terminal Settings>Input Devices>Touch
calibration. Screen>Calibration.
• From the desktop control panel, open the Touch applet and select the Calibration tab.
(1) If you are unable to resolve the anomaly, replace the display module or bezel.

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Table 64 - Resolve Anomalies with Mouse

Symptom Recommended Action
The mouse is not operating correctly. Check the USB cable and connection. Detach and then reattach the mouse. Cycle power to the
terminal.
The screen cursor may not be visible or the mouse Check if the screen cursor is disabled:
settings may need adjusting. • In FactoryTalk View ME Station, select Terminal Settings>Display>Cursor.
• From the desktop control panel, open the Display applet and select the Cursor tab.
Check the mouse setting:
• In FactoryTalk View ME Station, select Terminal Settings>Input Devices>Mouse.
• From the desktop control panel, open the Mouse applet.
The mouse is a keyboard/mouse USB composite Attach a standalone USB mouse.
device.
The USB mouse may not be working or Replace the USB mouse. Try a different model or manufacturer. If attaching a new mouse resolves
noncompliant. the anomaly, then the old mouse was not working or is noncompliant.
For a list of compatible USB devices, go to the knowledgebase at the Rockwell Automation
technical support site http://www.rockwellautomation.com/support and search for ID 115072.

Table 65 - Resolve Anomalies with Keyboard

Symptom Recommended Action
The keyboard does not work. Check the USB cable and connector. Detach and reattach the keyboard. Verify a good connection.
Cycle power to the terminal.
The keyboard is not accepting key input. Check the key input using the keypad:
• If the keypad works, but the keyboard does not, then the keyboard driver or keyboard is not
working.
• If both the keypad and keyboard are not working, then the issue is probably an application
failure.

Issues with keyboard input may be the fault of the application.the application:
• Press a key outside the application such as an edit box in the shell. If the keypad works outside
the application, then the application is at fault.
• Press Ctrl+Esc simultaneously to open the Start menu, cursor to run, type numbers and
viewable characters into the Run dialog.
The keyboard is a keyboard/mouse USB composite Attach a standalone USB keyboard.
device.
The USB keyboard may not be a compliant device. Replace the USB keyboard. Try a different model or manufacturer. If a new keyboard resolves the
issue, then the old keyboard was probably noncompliant.
For a list of compatible USB devices, go to the knowledgebase at the Rockwell Automation
technical support site http://www.rockwellautomation.com/support and search for ID 115072.

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Ethernet Connection This table provides tips on how to isolate Ethernet anomalies.

Table 66 - Resolve Ethernet Anomalies

Action Description
Check the status indicators at the Ethernet connection • Green indicates a communication link and should be on.
• Amber indicates data activity and should be flashing.
• Verify that there is a connection to the Ethernet hub/switch.
Check cable connections and quality of cable Check for:
• Cable crimping
• Ethernet hub/switch connection
• Uplink ports
Check the IP Address of the Built-in Ethernet Controller • From FactoryTalk View ME Station, select Terminal Settings>Networks and
Communications>Network Connections>Network Adapters.
• From the desktop control panel, open the Network and Dial-up Connections control panel
applet.
If DHCP is enabled, the device expects a valid IP address to be acquired within a several
seconds after startup. The TCP/IP protocol automatically assigns 169.254.nnn.nnn when it
fails to acquire an IP address from the server. In general, an IP address that begins with 169
will not support a network connection.
A bad Ethernet connection and the absence of a valid IP address are typically reported in a
Communication error message box with the Winsock critical error 10065 - No route to host.
Check for conflicting IP addresses If DHCP is not enabled, make sure the IP address you specify is not in conflict with the
address of another device on the network.
Check the device name of the terminal Do not allow devices on the network with same host name.
• In FactoryTalk View ME Station, select Terminal Settings>Communications and
Networks>Network Connections>Device Name.
• From the desktop control panel, open the System applet and select the Device Name tab.
Contact your Network Administrator to check peer or The other side of the Ethernet connection may be an issue.
server settings
Check the requirements of network applications Network applications may have specific requirements such as Proxy Settings for Internet
Explorer and Ethernet Configuration for ActiveSync.
Check multi-homed devices Multi-homed devices, more than one Ethernet node, can cause confusion and ambiguity.
Keep the network connections as simple as possible.
From the desktop, use the network tools Ping.exe and These network utilities are diagnostic tools.
Ipconfig.exe to diagnose issues with IP addresses and host • Ping is an Internet utility used to determine whether a particular IP address is reachable
devices. online by sending out a packet and waiting for a response. Ping is used to test and debug
a network as well as see if a user or server is online.
• IPconfig is a Windows command line utility that manages the IP address assigned to the
machine it is running in. It displays the computer's currently assigned IP, subnet mask and
default gateway addresses.

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Application Does Not Run If a terminal application does not run, there may be an issue with the FactoryTalk
View Machine Edition (ME) application. Verify that a startup screen was
configured and that the runtime file is a compatible version.

If the terminal application does not run at startup, try to run the application
manually. If the application runs manually, then the operating system may be
starting up with an invalid shortcut path. Check the shortcuts in the Windows
startup folder.

\Windows\StartUp

Check the syntax of each shortcut path in the Startup folder and verify that a
valid target application exists.

Check that the application is not missing components or required DLLs. Remove
and reload the application.

Configuration Mode Access To access Configuration mode while an application is running, your FactoryTalk
View ME application must contain a screen with a Goto Configure Mode
button. When the application is running, you can press this button to access
Configuration mode.

If a running application does not contain a Goto Configure Mode button, you
can access Configuration mode during startup by entering Safe Mode from the
general Maintenance screens. Refer to page 151 for details.

TIP If the terminal is configured to enter Configuration mode at startup and

does not, then reload the firmware.

File System Errors File system errors are rare and can usually be corrected. The internal file system is
transaction-safe and is significantly more reliable than the FAT file system that
supports the external, removable, USB and SD storage devices. Always stop
applications before removing power so that data is cleanly flushed out to the file
system and the file system is brought to an orderly stop.

Do not remove the external USB or SD storage devices while writing to the
device is underway. Although the FactoryTalk View Machine Edition (ME)
application runs from RAM, functions such as data logging, event logging, and
historical trending, write to flash memory and should be stopped before
removing power.

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Advanced Diagnostics Ping and ipconfig are valuable tools for network debugging along with some
knowledge of IP and the Winsock error codes:
• Try to ping the destination host.
• Check the destination address.
• Check whether you have a router configured in your network system (your
WinSock implementation).
• Use the tracert command at the command prompt on the desktop to try
and determine where the failure occurs along the route between your host
and the destination host.
• Some utility programs can be developed using the software development
kit (SDK).
• Take advantage of alternate connectivity - mouse versus touch screen,
keyboard versus keypad, serial communication, and alternate Ethernet
connections.
• Examine the folder \Windows\DumpFiles for crash logs when suspecting
an application or operating system crash.
The crash dump file is viewable offline, on a workstation, using common
Windows development or debugging tools, for example, Visual Studio or
WinDBG. At a minimum, the information in the crash dump file will
reveal the date and time of the exception, the exception type, the name of
the offending process and the register state, including the program counter.
• Store Autorun.exe utilities on an SD card that can be easily run by inserting
the card in the SD card slot of the terminal.
• Know useful keyboard shortcuts so that you can navigate around the
system without a mouse or touch screen.
• Check the system event log in the Hardware Monitor control panel
application or under Terminal Settings>System Event Log in FactoryTalk
View ME Station. Look for error conditions or reasons that might cause
unexpected behaviors or restarts.
• Check the configuration settings in the desktop control panel applications
or in FactoryTalk View ME Station.

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Access Maintenance The terminal typically launches the Windows desktop or a FactoryTalk View ME
application on startup. You can also start the system in Maintenance mode for
Operations diagnostic and repair purposes.

Follow these steps to access Maintenance actions at startup.

TIP All terminals require an attached USB keyboard to navigate in Maintenance
mode.
1. Insert a thin, nonconductive probe into the hole marked Default on the
back of the logic module and press the switch.

COMM
FAULT
DEFAULT COMM
FAULT
LT
DEFAU

RESET RESET

The terminal restarts in Maintenance mode with the display brightness set
to 100%. Refer to Table 67 for a description of maintenance operations.

Initial Maintenance Window

default button pressed, please select maintenance options

The version refers to
Maintenance Menu -- ver 01.01
the boot loader.
Continue booting with selected options Continue with this system boot
This option will continue booting
Special BOOT Action - None
with the options selected on the
Display resolution - AUTO left.
- IMPORTANT--------------------------
USB keyboard required!
Press the RESET switch to ignore
changes and continue system boot.

TIP Use the keys at the bottom of window to make selections.

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2. Press the up and down arrow keys on the keypad or attached keyboard to
move up and down the list or maintenance options:
• Continue booting with selection option.
• Special Boot Action
• Display Resolution
3. With an option selected, press the right or left arrow keys to cycle through
the available operations or settings.
The result of each action is explained on the right.

Maintenance Window with Safe Mode Selected

default button pressed, please select maintenance options

The version refers to Maintenance Menu -- ver 01.01
the boot loader.
Continue booting with selected options Selects the special BOOT action
that will be executed during this
Special BOOT Action - SAFE Mode system boot.
- SAFE mode-------------------------
Display resolution - AUTO
The system will start in the
Configuration Mode of FactoryTalk
View ME Station.

- IMPORTANT-------------------------
FactoryTalk View ME Station will
load at start up not the customer
HMI application. The HMI
application will start normally the
next time the terminal is
rebooted.

4. Follow these steps, when done making selections:

a. Press the up arrow to return to ‘Select Continue booting with selected
options’.
b. Press the Enter key to continue booting.

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Table 67 - Maintenance Startup Operations

Operation Description
None Exits Maintenance mode and continues with a normal restart.
Starts the system in Safe operating mode. This is a diagnostic mode
with reduced functionality allowing for recovery from a software
anomaly. In Safe mode, you can repair offending applications or
Safe mode changes that caused the anomaly.
Important: FactoryTalk View ME Station will not run the HMI .mer
application on startup if one is loaded, but will instead enter
Configuration mode. The HMI application will run the next time the
system is reset.
Restores all storage media on the terminal to its initial factory default
state, including firmware, registry, file system, and configuration data.
Restore factory defaults Typically, this option is used to recover from a failed firmware upgrade.
Important: All storage media is returned to its original state when
purchased. All user-installed, firmware updates are removed.
Restores all user-accessible storage and configuration data on the
terminal to its default state. The current firmware version is retained.
Reset terminal Important: All storage media is returned to its original state when
purchased except for the firmware. The latest FactoryTalk View ME
image is retained. All user data changes or additions are lost.
Sets the startup, display resolution. If the system can’t detect the
resolution, you can choose the appropriate resolution by terminal
model.
Display resolution • Auto - auto detects the display resolution.
• VGA - sets the resolution to 640x480x16 for the 700 and 1000
terminals.
• SVGA - sets the resolution to 800 x 600 x 16 for the 1250 terminals.
• XVGA - sets the resolution to 1024 x 768 x 16 for the 1500 terminal.

Perform the maintenance operations in this order to diagnose and repair

operating problems with your terminal.

1. Safe mode - stops an application from starting automatically.

2. Reset terminal - removes user-installed applications, user-configuration
changes, and user-accessible data.
3. Restore factory defaults - returns the terminal to its original,
out-of-box state.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 153

Chapter 9 Troubleshoot the System

Notes:

154 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Appendix A

Specifications

Technical Specifications
Table 68 - Technical Specifications - 2711P-Kxxxx8, 2711P-Txxxx8, 2711P-Bxxxx8,
2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9
Attribute 2711P-Kxxxx8, 2711P-Txxxx8, 2711P-Bxxxx8,
2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9
Operating system Microsoft Windows CE 6.0 R3
CPU x86 - 1.0 GHz
Display type Color active matrix, thin film transistor (TFT),
liquid crystal display (LCD)
Display size
700 6.5 in.
1000 10. 4 in.
1250 12.1 in.
1500 15 in.
Display area (WxH)
700 132 x 99 mm (5.2 x 3.9 in.)
1000 211 x 158 mm (8.3 x 6.2 in.)
1250 and 1250 high-bright 246 x 184 mm (9.7 x 7.2 in.)
1500 304 x 228 mm (12.0 x 9.0 in.)
Resolution
700 640 x 480, 18-bit color graphics
1000 640 x 480, 18-bit color graphics
1250 and 1250 high-bright display 800 x 600, 18-bit color graphics
1500 1024 x 768, 18-bit color graphics
Luminance, typical
700 to 1500 300 cd/m2 Nits
1250 high-bright 1000 cd/m2 Nits
Backlight
700 to 1500 CCFL 50,000 hours life, min
1250 high-bright Backlight not replaceable
Touch screen Analog resistive
Actuation rating 1 million presses
Operating force 10…110 g

Keypad function keys (1) Function keys, numeric and navigation

Actuation rating 1 million presses
Operating force 340 g

Real-time clock Battery-backed, +/-2 minutes per month

Battery life is 4 years min at 25 °C (77 °F)
Memory 512 MB nonvolatile flash, 512 MB RAM
Secure digital (SD) card 1 GB or 2 GB, cat. no. 1784-SD1 or 1784-SD2
Status indicators COMM (green), Fault (red)

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 155

Appendix A Specifications

Table 68 - Technical Specifications - 2711P-Kxxxx8, 2711P-Txxxx8, 2711P-Bxxxx8,

2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9
Attribute 2711P-Kxxxx8, 2711P-Txxxx8, 2711P-Bxxxx8,
2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9
Electrical
Input voltage, DC 24V DC nom (18…32V DC)
Power consumption, DC 70 W max (2.9 A at 24V DC)
39 W typical (1.6A @ 24V DC)
Input voltage, AC 85…264V AC
Line frequency 47…63 Hz
Power consumption, AC 160 VA max, 65 VA typical
External power supply, cat. no. 2711P-RSACDIN
Input voltage, AC 85…264V AC
Line frequency 47…63 Hz
Power consumption, AC 120 VA max

PCI slot, max power DC supply: 5 W

AC supply: 5 W
Weight, approx. for base-configured unit without communication module
700 keypad or keypad/touch 1.8 kg (4.1 lb)
700 touch 1.7 kg (3.7 lb)
1000 keypad or keypad/touch 2.8 kg (6.2 lb)
1000 touch 2.5 kg (5.6 lb)
1250 keypad or keypad/touch 3.4 kg (7.5 lb)
1250 touch 3.2 kg (7.0 lb)
1500 keypad or keypad/touch 4.5 kg (9.9 lb)
1500 touch 4.2 kg (9.2 lb)
Dimensions, approx., (HxWxD) for base-configured unit without communication module
700 keypad or keypad/touch 193 x 290 x 55 mm (7.58 x 11.40 x 2.18 in.)
700 touch 179 x 246 x 55 mm (7.04 x 9.68 x 2.18 in.)
1000 keypad or keypad/touch 248 x 399 x 55 mm (9.77 x 15.72 x 2.18 in.)
1000 touch 248 x 329 x 55 mm (9.77 x 12.97 x 2.18 in.)
1250 keypad or keypad/touch 282 x 416 x 55 mm (11.12 x 16.36 x 2.18 in.)
1250 touch 282 x 363 x 55 mm (11.12 x 14.30 x 2.18 in.)
1250 high-bright touch 282 x 363 x 74 mm (11.12 x 14.30 x 2.90 in.)
1500 keypad or keypad/touch 330 x 469 x 65 mm (12.97 x 18.46 x 2.55 in.)
1500 touch 330 x 416 x 65 mm (12.97 x 16.37 x 2.55 in.)
(1)
Number of function keys varies by terminal size.

156 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Specifications Appendix A

Environmental Table 69 - Environmental Specifications - 2711P-Kxxxx8, 2711P-Txxxx8,

2711P-Bxxxx8, 2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9
Specifications
Attribute 2711P-Kxxxx8, 2711P-Txxxx8,
2711P-Bxxxx8, 2711P-Kxxxx9,
2711P-Txxxx9, 2711P-Bxxxx9
Temperature, operating 0…55 °C (32…131 °F)
Temperature, nonprotein -25…70 °C (-13…158 °F)
Heat dissipation 240 BTU/hr.
Relative humidity 5…95% without condensation
Vibration 10…57 Hz, 0.012 PC-PC displacement
57…500 Hz, 2 g PC acceleration
Shock, operating 15 g at 11 ms
Shock, nonprotein 30 g at 11 ms
Enclosure ratings NEMA Type 12, 13, 4X (Indoor use only), and IEC
IP54, IP65
Airborne contaminants For PVP/POP-CE conformal-coated PCBA level
products:
ANSI/ISA S71.04 - 1985 Severity Level G3
EN60654-4:1998 Class 3

Certifications Table 70 - Certifications - 2711P-Kxxxx8, 2711P-Txxxx8, 2711P-Bxxxx8,

2711P-Kxxxx9, 2711P-Txxxx9, 2711P-Bxxxx9

Certification(1) 2711P-Kxxxx8, 2711P-Txxxx8,

2711P-Bxxxx8, 2711P-Kxxxx9,
2711P-Txxxx9, 2711P-Bxxxx9
c-UL-us UL Listed Industrial Control Equipment, certified
for use in US and Canada. See File E10314.
UL Listed Industrial Control Equipment for use in:
• Class I, Div 2, Group A, B, C, D
• Class I, Zone 2, Group IIC (3)
• Class II, Div 2 Groups F, G
• Class III Hazardous Locations
CE (EMC) European Union 2004/108/EC EMC Directive,
compliant with:
• EN 61000-6-2; Industrial Immunity
• EN 61000-6-4; Industrial Emissions
CE (LVD) European Union 2006/95/EC Low Voltage
Directive, compliant with:
• EN 61131-2; Programmable Controllers
C-Tick Australian Radiocommunications Act, compliant
with:
AS/NZS CISPR 11; Industrial Emissions

Marine (2) Products identified with the suffix M in the

catalog number are certified to the requirements
of one or more marine societies. For additional
marine-certified components, refer to the
Product Certification link below this table.
(1)
When marked. See the Product Certification link on http://www.ab.com for declarations of conformity,
certificates, and other certification details.
(2)
The 700 and 1000 display modules are marked as marine certified.
(3)
Applies only to the 1250 high-bright display module.

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 157

Appendix A Specifications

Notes:

158 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Appendix B

Fonts Resident on Terminal

True Type Fonts The table lists true type fonts that are pre-installed on the terminals.
The default system font is Tahoma.

TIP The Arial Unicode MS font contains almost 50,000 characters and
provides default language support for many non-Latin languages and
scripts including Arabic, Hebrew, Vietnamese, Thai, Hindi (Devanagari),
and other Indic languages. The font also includes Chinese, Japanese,
and Korean (CJK) support.

You can load additional fonts on the system by copying the font files to the
\Windows\Fonts folder on the terminal. To access this folder, select the My
Device icon on the desktop or choose Start>Programs>Windows Explorer.

Table 71 - True Type Fonts

True Type Fonts File Name
Arial Unicode MS version 1.01 arialuni.ttf
Latin Fonts
Arial
Arial (Subset 1_30) arial_1_30.ttf
Arial Black arialk.ttf
Arial Bold arialbd.ttf
Arial Bold Italic arialbi.ttf
Arial Italic ariali.ttf
Comic Sans MS
Comic Sans MS comic.ttf
Comic Sans MS Bold comicbd.ttf
Courier New
Courier New (Subset 1_30) cour_1_30.ttf
Courier New Bold courbd.ttf
Courier New Bold Italic courbi.ttf
Courier New Italic couri.ttf
Georgia
Georgia georgia.ttf
Georgia Bold georgiab.ttf
Georgia Bold Italic georgiaz.ttf
Georgia Italic georgiai.ttf
Impact impact.ttf
Kino kino.ttf
Microsoft Logo mslogo.ttf

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 159

Appendix C Fonts Resident on Terminal

Table 71 - True Type Fonts

True Type Fonts File Name
Symbol symbol.ttf
Tahoma
Tahoma (Subset 1_07) tahoma_1_07.ttf
Tahoma Bold tahomabd.ttf
Times New Roman
Times New Roman (Subset 1_30) times_1_30.ttf
Times New Roman Bold timesbd.ttf
Times New Roman Bold Italic timesbi.ttf
Times New Roman Italic timesi.ttf
Trebuchet MS
Trebuchet MS trebuc.ttf
Trebuchet MS Bold trebucbd.ttf
Trebuchet MS Bold Italic trebucbi.ttf
Trebuchet MS Italic trebucit.ttf
Verdana
Verdana verdana.ttf
Verdana Bold verdanab.ttf
Verdana Bold Italic verdanaz.ttf
Verdana Italic verdanai.ttf
Webdings webdings.ttf
Wingding wingding.ttf
PanelView Fonts
PV 12 x 24, PV 12 x 8 PV12x24.tff, PV12x8.ttf
PV 16 x 24
PV 18 x 16, PV 18 x 8
PV 24 x 32
PV 32 x 40, PV 32 x 64
PV 4 x 6
PV 6 x 16, PV 6 x 24, PV 6 x 8, PV 6 x 9
PV 8 x 16, PV 8 x 20, PV 8 x 24
PV Double High PVdouble_high.ttf
PV Double Wide PVdouble_wide.ttf
PV Extra Large PVextra_large.ttf
PV Large PVlarge.ttf
PV Small PVsmall.ttf
PV Tiny PVtiny.ttf
PV Very Tiny PVvery_tiny.ttf
East Asian Fonts
Gulim version 2.21 - Korean gulim.ttc
MS Gothic version 2.30 - Japanese gulim.ttc

160 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Appendix C

Virtual Key Codes

Key Definitions The tables in this appendix show the Windows virtual key codes for the function
keys and the keypad keys on the terminals.

Table 72 - Function Key Virtual Key Codes

Win CE Standard (Winuser.h ) OEM Specific (SDKuser.h)
Function Virtual Key Code Hex Function Virtual Key Code Hex
Key Key
F1 VK_F1 0x70 K1 PVP_VK_K1 0xC1
F2 VK_F2 0x71 K2 PVP_VK_K2 0xC2
F3 VK_F3 0x72 K3 PVP_VK_K3 0xC3
F4 VK_F4 0x73 K4 PVP_VK_K4 0xC4
F5 VK_F5 0x74 K5 PVP_VK_K5 0xC5
F6 VK_F6 0x75 K6 PVP_VK_K6 0xC6
F7 VK_F7 0x76 K7 PVP_VK_K7 0xC7
F8 VK_F8 0x77 K8 PVP_VK_K8 0xC8
F9 VK_F9 0x78 K9 PVP_VK_K9 0xC9
F10 VK_F10 0x79 K10 PVP_VK_K10 0xCA
F11 VK_F11 0x7A K11 PVP_VK_K11 0xCB
F12 VK_F12 0x7B K12 PVP_VK_K12 0xCC
F13 VK_F13 0x7C K13 PVP_VK_K13 0xCD
F14 VK_F14 0x7D K14 PVP_VK_K14 0xCE
F15 VK_F15 0x7E K15 PVP_VK_K15 0xCF
F16 VK_F16 0x7F K16 PVP_VK_K16 0xD0
F17 VK_F17 0x80 K17 PVP_VK_K17 0xD1
F18 VK_F18 0x81 K18 PVP_VK_K18 0xD2
F19 VK_F19 0x82 K19 PVP_VK_K19 0xD3
F20 VK_F20 0x83 K20 PVP_VK_K20 0xD4

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 161

Appendix C Virtual Key Codes

Table 73 - Keypad Virtual Key Codes

Win CE Standard (Winuser.h)
Function Key Virtual Key Code Hex
Numbers 0…9 VK_0…VK_9 0x30…0x39
Minus sign (-) VK_Hyphen 0xBD
Decimal point (.) VK_Period 0xBE
Backspace VK_Back 0x08
Enter VK_Return 0x0D
Previous Terminal specific 0xD5
Next VK_Tab 0x09
Shift VK_Shift 0x10
Esc VK_Escape 0x1B
Ctrl VK_Control 0x11
Alt VK_Menu 0x12
Left Arrow VK_Left 0x25
Up Arrow VK_Up 0x26
Right Arrow VK_Right 0x27
Down Arrow VK_Down 0x28

162 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Index

A serial 121
communication module 14, 20
AC power
installation 102
connection 38 replacement 103
functional earth ground 37 configuration mode
protective earth 37 accessing 41
accessories
loading application 46
adapter plates 22 running application 46
antiglare overlays 21 terminal settings 44
backlights 21 configured terminals 15
bezel replacements 22
communication modules 20 catalog numbers 17
PanelView Plus 6 17
display modules 19 PanelView Plus 6 with extended features 17
function key legend inserts 20
logic modules 20 control panel 86
mounting hardware 21 battery voltage 88
power supply and terminal blocks 21 battery warning 93
SD cards 20 cursor 91
solar visor 21 desktop access 94
adapter plates 22 desktop background 90
display brightness 90
alarm display, enable or disable 75
display temperature 88
antiglare overlays 21, 27 keyboard and keypad settings 89
application network servers 92
checking integrity 70 open versus closed system 94
loading .MER 46 print set up 95
running 46 processor temperature 88
troubleshooting 149 running processes 87
screen saver 91
startup options 93
B system event log 87
touch screen calibration 89
backlight 21 ControlNet
brightness 63, 90 cables 131
battery
compatible controllers 129
replacement 109 ControlNet protocol 129
warning on startup 93 overview 129
battery voltage 73 Software Requirments 130
control panel 88 copying files
FactoryTalk View ME 73 applications 62
bezel replacement 22, 106 font files 62
cursor
control panel 91
C FactoryTalk View ME 64
cables 118
catalog numbers
accessories 20
D
communication modules 20 date and time 76
configured terminals 17 DC power
display modules 19 connection 36
logic modules 20 earth ground 35
CCFL backlight control 63 external power supply 35
clearances 28 default switch 151
closed system 12, 94 deleting files
communication applications 60
controller address 56 font files 60
ControlNet 129 log files 60
DH+/DH485 module 126 desktop access
DH485 127 control panel 94
DHPlus 128 disable 51
Ethernet 124 enable 50
KEPServer 54 factory default state 13
RSLinx Enterprise 54 open versus closed 12

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 163

Index

reset password 52 diagnostics 70

set password 52 display settings 63
device name 59 display temperature 63
DH485 Ethernet settings 56
network connections 126 font linking 82
port connectors 126 input devices 65
status indicators 126 input panel 43
DHPlus IP address 56
keyboard or keypad settings 65
network connections 128 loading application 46
port connectors 126 print options 68
status indicators 126 processor temperature 73
diagnostics regional settings 78-81
in FactoryTalk View ME 71 running application 46
dimensions screen saver 64
panel cutout 28 startup options 47
product 29 string entry 65
display brightness system event log 72
control panel 90 system information 75
FactoryTalk View ME 63 terminal device name 59
display module 14, 16, 19 terminal settings 44
cleaning 115 time and date operations 75
display settings touch screen calibration 66
transferring files 60
configuration mode 63 FactoryTalk View Studio for ME 13
control panel 90
FactoryTalk View ME 63 FactoryTalk ViewPoint 13
resolution 151 file server 85
display temperature file viewers 13, 85
control panel 88 firmware revisions 75
FactoryTalk View ME 63 control panel 92
FactoryTalk View ME 75
firmware upgrades
E firmware upgrade wizard 134
earth ground over network 138
DC power 35 using storage device 135
enable desktop acess 50 firmware versions 75
environment and enclosure information 23 fonts 159
error messages 144 linking 82
Ethernet ftp servers 85
connector pinout 124 function keys
DHCP 57 function key legend inserts 20
IP address 56 virtual key code mapping 161
link speed 58
name server addresses 58
port 15 H
status indicators 124 hazardous location 24
troubleshooting 148 high-bright displays
extended features 12, 85
antiglare overlay 27
external power supply 35 installation 26
solar visor 27
F
factory defaults 151 I
FactoryTalk View Machine Edition Station 13 IGMP Protocol 125
FactoryTalk View ME 54, 73, 75 input devices
alarm display enable or disable 75 control panel 89
battery voltage 73 FactoryTalk View ME 65
check file integrity 70 mouse 65, 67
configuration mode 41 input panel 43
cursor 64

164 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

 Index

installation N
backlight 111
NAP 131
battery 109
bezel 106 network servers 85, 92
clearances 28
environment and enclosure 23
hazardous location 24 O
high-bright displays 26 open system 12, 94
keypad legend inserts 114
open versus closed system 12, 94
mounting 30
panel cutouts 28 operating system 83
product dimensions 29 extended features 12
product label 114 without extended features 12
SD card 115
Internet Group Management Protocol (IGMP)
125 P
panel cutout dimensions 28
password
K destkop access 52
KEPServer 54 reset password 52
keyboard set password 52
PDF reader 98
troubleshooting 147
keyboard and keypad settings pdf reader 13, 85
control panel 89 power connections
FactoryTalk View ME 65 AC power 37
keypad input 16 DC power 35
reset 40
terminal block 34
L wiring guidelines 33
power supply and terminal blocks 21, 34
languages 78
print setup
loading application 46
control panel 95
logic module 14, 15, 20 for alarms 68
replacement 102 for diagnostic messages 68
logs for displays 68
application files 70 processor temperature 73
runtime files 70 control panel 88
system event log 72, 87, 143 FactoryTalk View ME 73
product dimensions 29
protective earth
M AC power 37
maintenance operations
default switch 151
factory defaults 151 R
resolution 151 regional settings
safe mode 151
FactoryTalk View ME 78-81
marine-certified components 16, 19, 20
reset switch 15
memory usage 73
reset terminal from maintenance window
control panel 88
FactoryTalk View ME 73 153
modular components 14 restore factory defaults 151
communication module 14 RSLinx communication settings 54
display module 14 run loaded application 46
logic module 14 runtime cables 118
mounting 30
hardware 21
mouse 65, 67 S
troubleshooting 147 screen saver
control panel 91
FactoryTalk View ME 64

Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 165

Index

SD card terminal settings 44

installation 115 date 76
serial communication diagnostics 71
connections 121 long date format 81
DF1 121 short date format 80
DH485 121 system event log 72
null modem cable 122 time 76
ports 121, 124 time format 79
printing 121 time zone 77
transferring applications 121 time and date operations
using a modem 122 FactoryTalk View ME 75
servers touch screen 16
file server 85 touch screen calibration
ftp server 85 control panel 89
UPnP server 85 FactoryTalk View ME 66
ViewPoint 85 transferring files 62
VNC server 85 troubleshooting 141
web server 85
Simple Network Management Protocol accessing configuration mode 149
advanced 150
(SNMP) 125 change display resolution 151
SNMP Protocol 125 Ethernet connection 148
software support general 142
FactoryTalk View ME Station 13 keyboard 147
FactoryTalk View Studio for ME software 13 maintenance operations 151
FactoryTalk ViewPoint software 13 mouse 147
Windows CE operating system 13 power check 142
solar visor 21 restore factory defaults 151
specifications 155 start in safe mode 151
start-up error messages 144
certifications 157 status indicators 141
environmental 157
technical 155
startup U
anomalies 149
error messages 144 UPnP server 85
startup options 13, 40 USB
control panel 93 device port 14, 120
disable configuration mode 47 device ports 15
disable FactoryTalk View ME Station 47 host ports 14, 15, 25, 120
FactoryTalk View ME 47 USB ports 120
run configuration mode 47, 48 connector pinouts 120
run loaded application 49 device 15
status indicators 15, 124, 141 host 15
storage media 115, 120 insallation 25
string entry 65 load USB flash drive 115
system event log 143
control panel 87 V
FactoryTalk View ME 72
system information VNC server 84, 85
control panel 92 voltage
FactoryTalk View ME 75 battery 73, 88

T W
task bar 97 watchdog errors on startup 94
temperature web server 85
display 88 Windows CE operating system 13, 83
logic module 88 with extended features 12
processor 73 without extended features 12
Windows Explorer 97
wiring and safety guidelines 33, 117

166 Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010

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support programs. For more information, contact your local distributor or Rockwell Automation representative,
or visit http://www.rockwellautomation.com/support/.

Installation Assistance

If you experience a problem within the first 24 hours of installation, review the information that is contained in this manual.
You can contact Customer Support for initial help in getting your product up and running.

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