Negotiation in Patient Education
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            Course
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NEGOTIATION IN PATIENT EDUCATION                                                                   2
                              Negotiation in Patient Education
       Patent education has been identified as one of the most effective ways of creating
awareness among patients on specific topics. Patient education is the process of positively
impacting patient behaviors and promoting the desired attitudes, knowledge, and skills
essential in enhancing and maintaining health. Patericket al. (2017) describes the patient-
provider partnership as essential in supporting patient education to improve health outcomes.
With patients being part of the decision-making team, ensuring their capacity for informed
decision-making is important, and this depends on the level of knowledge base on specific
topics. Patient education addresses this need as it provides patients with the knowledge,
skills, and competencies that enable them to make informed decisions.
       While patient education is common, the idea of negotiating with patients may seem
off-putting or odd to patients and providers. However, it is an important part of patient
education. According to Yelovich (2020), negotiation is essential in clinical interactions and
in resolving key patient and provider conflicts. When introducing a new care modality to a
patient, negotiation plays an important role. For instance, for a patient that has been
diagnosed with type II diabetes and who has lived a sedentary life, a provider must negotiate
with the patient on lifestyle changes and the adoption of healthy lifestyle practices. Lifestyle
alterations are difficult to change, but negotiation during patient education may help the
patient actively engage in such alterations. Negotiation may also be used to improve a
patient’s commitment and willingness to participate in a procedure that will help address or
improve a health issue. For instance, patients with cancer may at times refuse chemotherapy
or surgery. Nurses must educate and negotiate with the patient to ensure their participation.
NEGOTIATION IN PATIENT EDUCATION                                                              3
                                          References
Holmes, L., Cresswell, K., Williams, S., Parsons, S., Keane, A., Wilson, C., ... & Starling, B.
       (2019). Innovating public engagement and patient involvement through strategic
       collaboration and practice. Research involvement and engagement, 5(1), 1-12.
       https://doi.org/10.1186/s40900-019-0160-4
Yelovich, M. C. (2020). Acknowledging patient expertise and the negotiation of meanings in
       the clinical encounter. European Journal for Person Centered Healthcare, 8(3), 336-
       344. http://dx.doi.org/10.5750/ejpch.v8i3.1862