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INTRODUCTION TO TECHNICAL ~q—
ComMUNICATION ]
LigtaUee eu etl eee
Jn many cass, nly the vital apes ae ten ata
andro, Tiss wl eferstoasveliotelgece
ir verbal Mueney and is commoaly & reflection of an
individa soverlingustcincigence
|
Qt Define Technical Communication. RLV. 201,201)
Part-B
‘Aus Techuieal Commesicatin : Technical communication |
{sa red field and insides any frm of communication that
exhib one or more of the following characterises:
+ Conaunicating sbouttechaical or specialize)
tops, soch as computer applications, medical
procedures, or nvienmental regulation.
+ Cocznuscaing by wing technology, suds webs
as, lp les or social media its,
+ Providing insuretions abouthowro dosomiahing,
reales of ow technical the tsi or even if
technology is ued to create or dsibue that
(G3 Disiuss she Importance and characterises of
‘echnical communication, meru.203)
‘Ans. Importance of Teheleul Communication The
fanetonl importance of tensa comminiaton for an
individua or an ergavisaion canoot be ovremphasied
Whether you are an excestve worhing ina mulation
rieginecr working eso Noell ascetist
in a prea sient b, ou techie talent
studying in professonalisttuion, yack
‘ammunition skills inorderto be siesta
Technical communication is the essence of
organisational ie nda prerequisite a elfecvemaagenen
‘Thelisofis mukipurpose functions i very lng. tat only
makes professions interaction possible bute dette
2 Whar i lingua eb?
oR
Explain methods (0 Improve vocabulary and
Uingulsie blies ac. ory | Hlwoftchacal infomation and knowledge fr te guidance
. of technoeats, engineers and others in the profesioeal
tetvtes, It simulates scientists and researches to at
‘Ans, Linguists intelligencefability is a pat of Howard} sehcye individual as well as social and organisational
Gerdes ails ineligece heey hat deals wt idiviuals
2Biliy to understand beth spoken and witen language a8
well as ther ably to speak and write themselves. In &
practical sense inguin intligence i the extent to which
5 indvidosl ean use language, bath writen and vctl to
chive goals. La edition this high igus iteligence
bas been linked to improved problem solving aswell aso
increased abstract reasoning
objectives and develops information and uederstanting
‘sential or effective group functioning Moree, ites 9
unification between the vats of individu 9 « work
team and helps to foster positive atiude required for
‘motivation cooperation, andlberwnpoantrpanistoal
processes. Finally, it ensure fee exchange of nforaaion
dnd ideas end promotes scientific temper end maiteance
‘of professional raion.‘Wh infor reoltion an sein econanie
ctargs inte ren milena te inporane of effective
{etna eeu dlshas cased Thenboiewerl
tastes ltl mare andthe taeferftetolog is
playing a hey role in economic growth and tasforation
‘the roel wrlsbecones mar Ghercompetne,
todrenterinted te inperanee ens cormaaice
‘Mlscontnstoeea aft cal omuneton
sill we ena! profesioa seen toy brave
‘pecs communiatng i he tech exvicrmen wil
ep oot just ob a elletive sl ut on the able
analyse, organise, end preset eter information
cietveh,
Revolution is informatie techoology having ¢
pofoand inpecon chica contin sad noe
Aindsconasizasns us eral wilt requ inte
changed tcholgileovionmest These sil inl
aoe ofthe commantaton cgi iio
peste expt canplr chi ifomaion ina spe
sedlanliy se abiiytowndesuend pl qa
da curl ewnees capil, analysed
pi nfeation
The changes tat hve ten place inthe fd of
science end chaloy refit sere deeaptest inthe
very tetacaleonmusiaon ils ae viewed aft ere
tas bee shia pernpectve so tha commanieton al
take piv over ecard profesional sills. Theres
daub oot wring eed pang sila exentalo
fave ices njob, sale tue ha ome cial ills
areas imporaat xs conmancaton albu knowledge of
Aighlysophisicated echnical profesional kil wl be
aselee if one doesnot know Bow to communicate the
infra nd iesighs ate rom ie wen appliaon
ofthese technical and profesional sil
(Characters of Techaleal Communication : Reto
gr
———————
a Dias the Bares of een ang,
ee
‘has. Barer to elective speaking ae:
Usage of words thal exp cause amguly: Words
canmean difereat things todifferent people. Soon
peod to be avare tha expected meaning may be
flee from tat ofthe che eroo.
cere ea
Ticoning wel isone ofthe best things. I elps
iy to provide the speaker with he desied
espns that turn leads toa aly coovesatin
Lack of fterat
8, Physica Barve
‘Ans. Techal
‘communication may be ol ee writen, itnsyaveveal tbe
slillsflenguage; listening, peaking. reading, and writing.
Letus sca eack lin details, lee note tht any of
the aspects discussed here are applicable to gens
cemmnicaion a,
the pelinary stage isofimmense importance,
La
(EFA GH Sem Sones Papen) | (Fecha Communi) Tes)
Some people id ino devclopmet ele, ecg rework cused by | te sb o ck of infomation night lea to incomplete
cares hemes. They ae complet inser Tienda ndelniaigriss soe | and ieetiveconmsniaton.
‘hss as he bggst rl eng tee et viscnaatin 2. Linguistic Competence: igus competence onthe
+ Tig ide people wits new | citer hand he possession of eprops guage ils
aries: Different counties bave inqoveldirakey enoreenplnslea | aod be ably pre senife facsrieformaonlety
diteent scents and diferest languages. THs ‘heterpmiaions and roduc mor efceatend | ar ojeivel.As technical ammunition ole teal
erence can lead to ict in ae pression of din eps, proposals, research papers,
derstanding wf accents that as sbi,
ot nly ck of itera, bt ack
ofatertion, distractions inelevance tothe receiver
are the fairs that become bares while speaking.
Cultural Differences: Difereat cars greatly ary
inthe noons of sca inectio, asthe wayin which
‘emotions ar expressed fer grey.
chological Bariers: tis he maser ia wbich
the messge canbe lken bythe ceive.
though modem technology
serves to reduce the engct of physical baie, the
‘pros and cons should be understood to ute the
sppropritemediumto overcome physical baie.
QS. What de you mean by technical communieaion
1 Commusleat
Skill + As technical
The vale that technical communicators deliver i
twofol They make inforrtion moreusale nd accesible
to those who need tht information, ad in ding, they
advance the goals of the cempaies or organizations that
snpley then. The following eamplesilsinte heal
the products techies communists pede or teservices
they provide
tele
beatae
aes
erie
a eat
rome
cece
aoc
eee
rae
+ Welldesigned websites make it easier for wes
tofind the infermatio, increasing used tai to
sd satisfaction with ose webs.
+ Tekniailsations larity eps riety the
ars of «product leting users frus co geting
thei tak done quicly oc moce accurately.
+ Unbily studies uncover problems with how
Polucts preset themselves touser, belpag those
Fofucts become more wer friendly,
96 Discus diferent expect of technical compeence.
‘Aas Aspects of Techaleal' Competence : Technical
‘crxmunicaon sa cea fictornthe emerging htowledge
soci ner technacrats nd pofesionalsin difleat ares
face new communication challenges. In order to be en
fecie techn cormuticatr, one need to understand
the process of ecaical eommuniation, We may define
tehsil eocamunicatca as tagsision of siti and
‘eh informs fom on india or rou to another.
Thisexehageof pte infomation may ined senple
(efistons of ols, complex descriptions of aches and
roses, or aphid explanation ad inerpreation of
‘ical pres Efetiveetaial communication ist
Ayaan interchaage that may involve a 3
ndesnding of siti and technica sbjets,
‘Thoth inert regains oefecve chica
‘coumuicaoo are
a inthe technical
‘communication proces, which depends on the sender's
‘bjecteospeteoce, Le his or ber profesional knowledge,
experiences, and ails. Subjet competence i the fist
requrencatfteshzcal coamnition. His the posesion
of appropriate Knowledge ofa particular ischial abject,
mater ot well asthe possesion of highly sophisticated
‘echical or ofa sl Aaiadenis bclgrnd in
technical bulletins, manuals, and handboots, linguistic
competence includes several fnetional skis Lack of hese
shill may lado ineffective or incompletecommunicatin,
‘Thesesilsinclade thai to:
‘© Analyse facts or information for clear presentation,
‘© Useappropriate rhetorical device to prevent cientifc
un "
‘Use gras, chats and diagrams systematically
Tata ines pcsnf gta tate
xin sgt ibe spate
imatan sige cred. esse
sila te yucca bog aa enc
Sry ps etn et ere
{20 pl tn prone oe oct to ro
teeaiscataeoeocmmecon renee
——______
Pius diferent form of call commanding
————
Aus. Yorn of Teche! Consents The fat
bom otto ea wih Beco,
Stops hat angele
se cannkat in peena stant Wesel ee,
ren rar fe eh
‘vocal cml io ranmunos en
“intone! nang aloo
{adios lmsofconmaieon chs Lear,
‘Scheme doth Toy cna fa
Once whoop fr emneaion ee
{echiel commuscation sill depeds ca he wo baie fares
efeenntiain on wien,
Promotes beter understanding
‘roves permanent record
writen communication
od facilites the cretion of
communication gves« penceal
Ww wipes
<
S
&
&
a
eas he‘Smmticatin is impersonal as the two commenictors
‘camot see eachother The ize ofa epproprit form of
‘communication my depend onthe need end purpose of the
2 External and Internal Communication: There at wo
titely cose caegore of technical earmusiaion
‘extra eomminiticn wd ieteraleomisiation Exal
‘sommnicaton consis primary of esribing the ares of
‘experi technical people or profesional provide This sy
inclode any communication hat as organisation docs with
people belonging to other organisations. Inero
‘communication includes memos describing problems or
eget aditional resources difleret kinds of oper nd
opal intermal presentations, company meetings policy
‘aemeats office insraction,andoffice dsripton tobe
‘eed for public releases oc company wesies
‘3, Geoeral and Techaical Commesication : Technical
Semmricatin isthe process of communicating a specific
“message oa specific anicoe with specifi purpose The
repetition of the word “specif indicates the special nature
of technical commrication. It is his need based specie
hurcteristic of tchrical communication that kes it
ifs fiom pene orltay communication.
‘Thar ar several characteristic features of technical
‘commaniction that makes it different from general
‘samuication Technical communication die frs gracral
cxmunicatin i cote, ye and approach of presentation,
ssi, orpnisatin and language,
idleraceberweea General and Tecnica Communication
‘(Geaera Conmenition | Techaical Commualeation
‘Gesenlconest [+ Tecwial contest
+ Gesen! voabuay [+ Specialised vosbalry
+ Unalynofomal [+ Format elements
&
&
c
q
&
x
E
é
wr erp
Albay formal nse
Alveays feral
Objective 3
Logically oranise
:
'
‘Complex and import
exposition ebniques
Speci adince
¥
g
4
z
Usually, involves
Cea Tea)
(O48 Esplin he ae nhl conan
—
‘nen Tesh When you we «lee your
iad you ty to be penal nd sbjecve One oer
Sn ous impenoea ebcine dd wen eur
deur pojecreport Sin, whenyotaktoe ead pou
ss infoma luoguag and casual spe Incontje oae
{oral gure when Jou male a rl pete, The
reason is obvious. You may ie to exes gor ling
coin. andsetinent togh alte ean released
Conversation tt yu only coceed with fat when
You are wig technical repr or making a2 or
Feeteniation. This difference of tine ad npronch
crmies te characteris eof eel and
‘etait
Since ale’ ia jor cosiertcn a tel
commication ened olook ee ley cnet
ofsye intel commit, Wha se? Syletes
tothe way something isd teh btn Forces
pores lente dtsciverseor ram of resin
ieasin ngage. Datwhtistidsinive deena!
of epresin? This distste mana may reo the
eves of chosing pope
Spe in Teeieal Communication
+ wondsan phrases (orl fea chil and
seen)
+ sentence srctr (spl, couples, ccmpound,
‘mixed, and s0 on),
sentence type (afinatie, eae, estes,
esion gs as o0);
+ thetorial dviees 0 cour wtngtebigues
(Gestion, nanation explanation compan tad
centr 20 068); nd
effective gia srt anermitoa
Sileincormusiation depends seve fos ely
eperdion
4 the aioe for example these mesage when
addressed t0 © superior is expresed more
iplomaticaly ad tctflly, bt when adlrsed 0
ssbortnats itis mor dirs ad frei
+ theeonmunicatvecontent forexample,cnryog
routine information ané making request,
‘communication good or bad news conveying goodwill
cr tying to persuade someone
+ he pupes-for example, the way one comeysgod
news is not the same as conveying bad news.
(aT emt)
Syl could be very formal, as ina technical report or &
professional presentation, o vey informal sina personal
Fete or asl convesation. The mot efstve syle is the
fone that acurately encodes the thought coatent of the
rosiseg into apprpcate language. It is important to adopt
sd use an appropriate syle inorder tobe elective
‘Thas syle intesinialcommusicton mayeferto
‘he wry apenon pus wordsogcher into sentences, ranges
sestences into pares, nd cpanizes aragrapsto fame
a plceof wring oren appropriate oral discourse to convey
techie infomation clearly an accurately. ashes itis
theway oe speaksor writes wlen one dal with tecaicl
cient sabject Let us ry to understand this with he
belpofan eaple Read the ellowing shor passage shout
sounds and ete it yea language!
“Fora sound wo be produced and head, source of
vibratory energy, a material medium, anda reciver ate
required. Some ofthe energy from a vibrating source is
trasminedasa longindin! wave through the medium the
Sound waves will nt ave trough a vacuum The er
is sensitive tothe srl pessre variations caused by the
Sound wave aa is ale to conver these small reste
tangs ito electrical expulses. These are transite by
sir nenes tthe bain where they proce the sensation
tao,
Sound sources ae present alot everywhere in out
svicmen, ad the contol of sound is «major problem,
Unwanted sounds ar called noite The control of noise fs
‘becoming a important considertion in our everyday ives,
Excesive notes known to produce drastic ehange ia our
ersoaltis, its ftiguing and it may ease deafess and
even redaction in ourlfe spin®
Now etusexamine he salient features ofthe passage,
+ The passage deeibes the topic with objectivity as
the writer dosnotuse penal pronouns, jective
‘sominty oremotonal expression. The wr uses
femal words and makes the passage objective and
inprsonal by chosing passive consirtions such
5“ be produced and bear”, "re required,“
‘eansnited’ eased by’ "wecalle “is hnown
snd 6 fork, :
+ Thee uses ompactprses conisining scent
\wordsechaial terms suchas "vibratory energy",
"vibeating source, "logiudinal wave", pressure
vrais, 'leticlipale',and "aaa eves,
| comespondence between the
‘+ The languages simple, diet fat, and precise.
There is no ue of decorative languages, figures of
speech or roundabout exprestions,
+ Theauhorusestehetovical technique dessition
with linear logical organisation to present the
inforrasion.
——_______
Q9 What are the ABC of echnical communication
————
‘Ans. Remember thatthe acronym ABC denotes the tee
basic elements of technical communication: Accuracy,
Brevity and Clary,
‘Accuracy : The Girt characters feature of technical
communication is accuracy, which includes accuracy of
‘information as well as aeuracy of expression. One mast
assure oneself of the accuracy of information before
‘ommunisation. For example, i a person has to wite &
technisal por or give an oral presentation He/she should
‘epeatelychech ll the cis that needto be included in the
‘epomeseraton Any acl ero wil put question mark
‘on the eliability of the report o¢ presentation and thereby
‘edoceits effectiveness. Moreover, facts haveto be recorded
‘arefllyand appropriately,
‘Accuracy of expression demands that thee shoud be
‘0 errors of grammar, spelling, punctuation, o usage. One
‘as tobe careful about grammar aad punetution mistakes
and should review revise the dealt throughly forthe ears
apenonismatinga profession onl peseration, or aking
Patina conversation meeting, or discussion belshe shoul
takecareof pronunciations, acenttontion Sad nner
mannerisms. Accuracy is essential fora professional and
‘echnical communicator
Accuracy of xpesson also ermnds ection’ inthe
tse of words, phrases, scaences and paragraphs, One mst
{cers that one is expesing one's ideas pec ued
‘racy 40 thatthe renderudience is able w vndectent
wiltoutconfusioner misunderstanding.
Characteristia of Precision : Precision ish
being exact,
eality of.
sccurate, and definite. In technical
cs matter to be communicated
tad is preseration. I isan essential featce of technical
Byte As words arth symbols of ideas andthe ingredients
of thought an effective sentence cannot be made fron
imps ice or appa ete Won
though andhetp usta y mie
epee td eu marepe
Laer wis, To ue ie
words in their appropri places one
— .- OAC=
Si et rd at cnet pi meg fn
meng the synonym atone disposal. Thus precision
epands ncaa nod ofthe meaning of wort and
ives be ese of simple fail, and concrete words
insead of vege, beret difical an! unfair words
iakesand- ekg,
‘Teese of Presoa: The vaio tues that
cente wel nulseqresinpreseenfeattecdersae
+ Saplean eile wort”
+ Saat wor ant phases
+ Avoitig excessive wseofjpa,
[Brevity : Brevity isthe quality of being bret bot
conprebeae ie egression You mes ty bes ress
possible ani she oxximen jaformaon inthe isin
smunbe of words passble Nobody bs the tne to ead or
seat lang end dl scours Lengthy documents 0
speccbs acd pesetsoes wid wnecssny dea bare
reader ese.
‘A donenestceabe ade bien consis noiag
weres a mpetion
(Carey: Clin communicants the gully of being
ausbignos andes undeod Civiy section nbs
the communi has commanened i or br meaning
the reader or lsteoce a tects manic cy
contibteswcosimunicaive effecveaess. Yoo wilt be
able to achiete yor communicative abjeive you are nt
ex.
Since cst isthe atof making our messing clear to
your eadieses, its essentl for yoo t endentend yoer
‘adie before your ty to communicate. Audience
-daperson cacy co fro propertudinace befor: you
trylocammunense Axdizace eipationce oa cone fon
1 proper audizce analysis. Andiesce enelysisivolves
defining your eadince in tems of ter background abject
‘ompetence agus competzce, nd fama wit
topic or conte yourcommunizatin. Abcaeinderszading
of your audiece will give you leit of thought as wel as
lary ofexpresion.
Carty involves bot clarity of expression a wel as
larity of through. The secret of clear expression it clear
thinking. Sloppy, iogicalrincomplee thinking causes Ick
ofclariyintecirial communication.
“The various techniques that yoo can use to make your
‘expression clearislude using:
(e) cirectlunguage
(©) specific words and expresions
fick teas met ren)
Direct Langage: Clary ivave he use of
age. There is no scope for roundabout
cnstctins, nd expressions, exaggeration ata
toques, an omarnetation inchs communication,
Unley writer who neds imagery to eqs is
Sein flings tena iter dos otned any tery
‘evn to covey he ileus. The enc commucstor is
concerned with he dessin natin explanation, ad
ts f fc, and oes nt ned to compas apiece af
thetic charg! with emotion, athe apubispeale whose
tana of onion ay be tape ote emaions
ofthe aula « perio peseting «paper at teckel
sina wll ave to ghe a maerolct tzcout of the
esac cara ut by hin chet
Using Specific and Concrete Words and
[Exprenion Ara fete technical commana, one
‘Soul we conse words becaue hey lead tobe pei,
snarow end parr Reader anata respond more
recy cone guage By wing ont lagang,
coe cn err lary of expression. The use of conte
{od pce word tnd pres bing vivid ard lary.
are ober nd obscure, svat and vague words td
ras confuse hans, ate Conctenaeyeeract
‘easing andthe pealeray be calladupnta roped pres
cx gre eile elarifcaon. The followigexresioas ee
| tbegyeu pardon,
2.Coxld yous repeat?
3. What do you enn?
4. Could you plese xpi?
5, Wat id you say?
€ Do yoo mest?
Foresanple, examine te sentence: wilco you
laser, Wat doe te speaker mesa by the word toa?
Wille cl, sedan eal wes ees emake penal
vise) What dos the word ter meas? Does itmean next
tree, next Dono ext yest? A beter version of this
seatence woud be: will ist your ofc on Mond, of
willaead yous eral ext week.
xaine anther example: This television sets ofigh
quay, Win dos ih quality reer? hisavery bjentve
apresiones quit fr diferent people ry men difleest
fendards of perfection, A beter version canbe: This
television set meets or exceeds standerd government
specifctions.
Let ust. third example: He wll mest you 600.
‘What des the werd sor ean her? Dette ra,
(aa oman
cor the day ar tomorow, or he next mosh? The audience
wil defintely be confused. A beter version wil be: He will
meet you by March 18.
You must understand the need for using specific
langunge. While vaguveand abstract words create ambiguity
anda incomplete commuacation or miscommunication,
the use of specific and concrete words ensues Ii
{terpretation, reducing the risk of confusion and
sinndestandng.
(Check for Achieving Clarty
‘+ Donotuse indirect expressions.
+ Use specific words and phrases.
+ Avoidexaggenson anf eloquence and
omamenain.
+ Use diet sentence,
:
(Q10 har ore the Technical communleation skills?
Discuss inde
Part-C
on
Describe four basic technical commanleaton skis
end how to develop these four esenlalsbls of
‘echnical commaricaion? —— (REU.2051
oR
Describe tecknlcl communication sis (Lisening,
speaking, weliing and reading) and thelr
importance for engineer ezt20n
——
‘Aus Techulal Comusicaion Skis: Refer to 05.
‘Ltda Leigh suas ia tbe Uae
probably oosofthe most inporat lnguge silt you
zed in order to be sucessfl in you academic and
esol pots. Ar ude yookaves sen less
cxpustions during ols and practical sessions senna
and wotshoys ech presentios,ecaemic dscesson,
Academic iterations oa ors and96a,Once youn
profesio, yoo may be required to listen sass in
netng wd conferences, semsnan, busines preseutions,
new ballin, reeecodedtalis, epbonis convertion,
teecofeencs ed videoconfraces, no forte
{tisha tinue ary acedenis profesional orbsieas
esa Ss
i
Gaal Paina)
ca rar |
comension ese | Si
Feral Mecings
convertion 4
Soci teens
inten ‘¥
Pub pecies ae
a Rata —| Sy
Tale Fotesoal |] Sj
posse
Tati a
| rogaeers a
News neers Vibes] “2
Moreove, cosneds efetve Henin sil ti
sexsi ht permis eng cvatisherd
sd gp the lee fill pare i te amciaon
ross One eanct be mn eecve coment les
ne ise ffetve intees. In ty orl commuaeatve
sista, Heig is of special sipniexce tease al
comaiztion staoa lel depends come’ bliyto <
andemod end sgpmciue the pester’ perspective A>
sradent equi Giese and image Ling ©
techni in Gok achieve aradenie meses bee
bistber academic perfmancs partly dependsoa the quality “7
and qpliy of Eszing By Hceaing wo casroom lets,
Sle eenes wf ecto a)
scadamie sper Ge stent ssgies the profesional
Inowlalgrand epic ena was! i hive proesin,
i
tal ial
“i
r
serves iadvidea pws and asin inplemetig orl
Secuiutoe mas het anaes Ql
devises ar mie anergy casi neg
pientracestyneptiiininbumesdalan tying al
indemersic pcs ndwon Inet nem Ianag
playa import rola iti in naling «protec,
Adersodng th publ eng ad mignon, 7
nbs sig
+ Males nlintencton pose
+ aisindecconsting
that does notrequelent tenlg els,Ges
‘+ Stimulates ohers to achieve individual as well as
professional ebjectives.
+ Develops information and understanding essential for
decision-making in meetings and conferences.
+ Leadstounificationtetwcenthe activites ofindividuals
8 8 work team, towards achievement of common
business, proessioosl. cc organisational goals.
+ Promotes mainterance of profesional relations.
2. Speaking : Speaking shill as summarised in Table 2, are
also very important fora persons professional survival and
_ponth. One needs them to be succesful in one's acaderic
and professional pursuits. In fact, every seademic,
professional, or business work requires effecuve speaking
Skills Whether you are scientist engaged in technical
research, x business execating involved in business attics,
‘ora student working for « professional degree, you need
effective speaking skills in order to take an active part inoral
‘communicative processes.
“Tasted: Speaking Sus
General [Acadenic _] Profesi
Listening
foldering a
eenures Profesional
jmercton
Tutorials tod Or reports
practials
: ‘Sersnars and | Ora presentations
tention’ | worse | _—_
Public speeches | Technical >
resections | discussions Meeting |
Sealltaks oe | Academie | Conferences
focal topics | discussions
Negotiating | Viva voce | Interview
meanings in
socal sinations
‘Conversation | Oraliierion | Professional
tasks ina given iscussions
sci milieu -
Onlrepors | Teleconferencing]
Videseonferencing_|
{B.Tech 1a Semy Solved Papers)
Asking and Answering Questions
‘© Asking questions in meetings, talk, business
[rcseatations, lectures, seminars, conferences,
{raing session, field woe, and laboratory work,
# Asking questions related to non-verbal d
formule, equations. measures, nubs, actos,
andeardinal and erdanal numbers
Answering questions, providing larfcton and
vingexparations inthe hove ination
Expressing opinions and comments
Asking for opinions
Expressing ris objection and doutt
Expressing genera comments
© Agresingand disagrecing
© Sccking suggestions
1 Givngsupgesions
(© Stating poins ofview
‘Academic and Professional Oral Interaction
Interacting during interviews and tests
© Intereting orally with exper or professionals
AcademielProfesional Diseussions
4 Dissusing academic matter wi fellow students
ving discus :
# Iniining discussion
© Intatingtopieshin
© Giviaginforntion
© Coorinatingineiseasions
Meetings/Conferences
© Cooetinatinginmestngs
© Conductingmestings
© Partxipatngia metings
© Summarisegandcorclating inmectings|
Oral Presentations
(© Making oa preseriatons
‘A pesson requires effective orl communication skills
in several formal communicative situations, i. meetings,
conferences grop dscusion, panel diccusions, interviews,
teleconferencing, videocoaferencing, seminars, workshops,
sadsymposiums. Some of the sub-skillsof oa communication
that one may need include the following:
interpreting non-verbal dl,
© Orally deserbing and interpreting no:
eg. raps, ables, diagrams chats pans maps,
tnd so0n
fo Persuading
fe Using visual ads effectively
Seve ors hve contd we ued
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syn ils ik rundaedyov vil fing hed
Inoaenniin Conan men due,
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fochlavela posal enctoes mapectbepne
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Sseanlonease tiseusion peso intervieeloral
romtucee one pie feet eamuniaien.
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fons ch mens paces, ena,
tena, nolo nd eer fons fon iestn ia
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nmateaioe nt ely mas pfeil itcton
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vga cma sitatos Minehead
wen eee acne of di a werk
een onatadinensotenneteines pote,
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va communion ol of pfeil ot
snes ineratin, onesook! be able we Moet,
ey Anes hn
se guru nikal
a pte hosel and rica
forms, Ove should have te abiliy to be an andertnding
interlocutor, cree coherent discourse, and tke appropiate
‘urs in conversations, as wellas hae te ily o negotiate
‘meanings with oes by creating eipractyofpresepeive
onthe opie of diseusion.
3. Reading Like istening and speaking, readings cal
Io fecivecommsization Your tad elfetvereading sills
48 you may be required 10 read sever kids of reading
aatrls for different gece, academic, nd profenional
Purposes (summarised io able 3). Both professionals and
‘Sader need exer reading siltobe nccsflintle
ports asi i tard to imagine ny academia profesional,
ox business work that doestct requ eficientreadiog ails,
“Ded = Reng Se
(Generar ‘Keadenie | Frafe
Reading
Newppes | Teabooks | Bisiess
reponse
Magaioes [Tours Propossls
Toumals Research Business Ines
pape:
Novels ‘Scientific | Memos
aricles
sais ‘Classoom | Email mesages
Arie ete
Personal tes | Toes Notes
Emails Disserations | Chelare
Gesenibools [Absncs | Promotional
bulletins
Enteraiment Canlogues
literre
: Trsartion
maaals
‘Corporate
= brochures
Thechangesin busines and nda elds, coupled
‘withthe development of advanced information techalogy
fave greatly changed the way we receive and interpret
inforsation. Reading isnot merely reading of ltrs and
mens it inches receiving and interpreting sophistiated
technical material, email messages, intact inforaation,
tatormanion of websites, and 50 on. Resding has new
iverson in industrial and echnical organisaLC
rs morn ha you ae be ered an ane
stoi eat aston anal tebe maser
is ifr fos Conptensn of teil marl
revi basic udersandig ofthe testi sj,
fen wih scence worsen pres
B.Tech (A Sem Saar Paper
Tet: Wrieg SA
‘ailiarty wih szientfcformulaelegationbbeeviatons
and with he dscoune fears of techoica writing, I also
inludes the ability © understand and interpet graphic
information :
4 Weitag The significance of wring skills (mammarised
{a Table 4 cannot be cveremphasised because writing is 0
important for stuseris ofall hinds and professionals in all
fields. As a studeat, a perion needs effective writing sills
becuse oe aso writ exapnation answer projctrepos,
brent, summaries, nop sbeacts and subject notes.
Profesicaals are required 1 write busines letter, memos,
email messages, reports, propos
‘profesional summariesnd 5002, Bot professionals end
‘students need excelent whiting ily fo survive and excel in
their pursuits as there is rly any academic professions]
activity that does ot requesting ill,
General [Academie | Profesional
Writing
Personal eter Examination | Tecaicl
answers | reports
Pesonal email | Project epors | Industrial
messages pons
‘Noes Tabrepans | Poject
Comments | Srapss 1
Gemlwies [Thais
Dissertations
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4. Bplpest domes coueefeencesto whee cir preosionseait
5. Quesomies .
1, Standard opering ple nd prea: = —
These we the oper as
3. What are techales! manuals? mezuaey xpanition; bey continues andregaltionsen
—— toedeepsiainantsnenenanepend
to perfor. Poliies and procedures are like
instres, bat they go mach fre. Suodard
operating procedures (SOPs) are more for
procedure in which a proces i pafomnedor
example abeg det inpression