9 Npm9trouble
9 Npm9trouble
Troubleshooting
Instructions
CONTENTS
Transceiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Baseband Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PWB Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Measurement Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Troubleshooting steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Main troubleshooting tree . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Phone is dead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Flash programming doesn’t work . . . . . . . . . . . . . . . . . . . . . 8
Phone is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Charging fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
SIM card is out of order (insert SIM card) . . . . . . . . . . . . . . 13
Audio fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Display fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keypad fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
RF Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
RF Key Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
PWB Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Transmitter troubleshooting diagram . . . . . . . . . . . . . . . . . . 28
Transmitter signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Receiver troubleshooting diagram for GSM900 . . . . . . . . . 34
Receiver troubleshooting diagram for GSM1800 . . . . . . . . 35
LNA gainstep checking GSM900 & GSM1800 . . . . . . . . . . 36
Synthesizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Synthesizer troubleshooting diagram . . . . . . . . . . . . . . . . . 38
Synthesizer signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
FM Radio troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
FM Radio troubleshooting diagram . . . . . . . . . . . . . . . . . . . 42
FM Radio signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Transceiver Troubleshooting
Baseband Troubleshooting
DBUSCLK
DBUSDA
UEMINT
PURX CBUSCLK
SLEEPX
FMCLK FBUSTX
FMTUNEX
EXTRDX
FMCTRLDA FBUSRX
FMCTRLCLK
FMWREN
FPS–8
FM RADIO
BLACK colored test points are connected to the lines between UEM and
UPP where the logic level is 1.8 V.
RED colored test points are connected to the lines from FPS–8 and have
2.7 V logic level.
BLUE test points are connected to FM radio lines and have 1.8 V logic
level.
Measurement Points
VOUT
VFLASH2 2.78 V
VDD 2.78 V
VR1B 4.75 V
VDDI 1.8 V
VR1A 4.75 V
SCLK VR2 2.78 V
SDA
VR6 2.78 V
GND
VR4 2.78 V
XCS
XRES
Troubleshooting steps
The following hints help to find the problem if the circuitry seems to be
faulty. The instructions are divided into following sections:
1. Phone is totally dead
2. Flash programming doesn’t work
3. Power doesn‘t stay on or the phone is jammed
4. Charging fault
5. Plug in SIM card is out of order (insert SIM card).
6. Audio fault
7. Display is not working
8. Keypad fault
The first thing to do is carry out a through visual check of the module. En-
sure in particular that:
a) there are not any mechanical damages
b) soldered joints are OK
TOP
No
No
No
Charging Yes
Charger
doesn’t work
No
TOP 2
TOP 2
No
Yes Audio
Audio faults
faults
No
No
No
END
Phone is dead
Phone is
dead
No
No No
Flash
faults
No
Phone current is ~ 54 mA
Yes
Yes No
Repair
OK retest
Flash
faults
No Yes
Measure FBUSTX
line during Flash No Check R102
programming If OK –>
from testpoint J411 Change UEM
Is it High (1.8V) ?
Yes
Change UPP
No
Flash faults
page 2
Flash faults
page 2
Yes Change
Wrong manufactor ID FLASH
and Device ID
No
Yes Phone is
Is the phone totally dead ? dead
No
Phone
doesn’t start up Yes Phone is
or the phone jammed
is jammed ?
No
Retest
Phone is jammed
Phone is
jammed
Check
Check VBATT1–6 Z260 – Z265
VIO, VCORE, No C260 – C265
FLASH1, VANA, BSI / BTEMP
Measure VR3 lines. Are lines and
VIO, VCORE, FLASH1, No they OK? VBATT lines
VANA, VR3 voltages.
Are they OK ? Check BSI /
Yes
BTEMP lines. If
OK –>
Yes UEM regulators
are not working
Change UEM
Measure Measure
32.6kHz Sleep Clk No 32.6kHz Sleep Clk No
Check B200,
from testpoint J404 from B200. C209, C210
Is it OK ? Is it OK ?
Yes Yes
Change UEM
Measure PURX No
signal from testpoint J402 Change UEM
Is it high (1.8V)?
Yes
Jammed
Page 2
Jammed
Page 2
No
Measure DBUSClk No
1MHz signal
from testpoint J413
Is it OK ?
Yes
No Measure FBUSRX No
Read phone info. Change UEM
signal during phone info read
Is it OK ?
from testpoint J412
Is it OK ?
Yes Yes
Measure FBUSTX No
signal during phone info read Change UPP
from testpoint J411
Is it OK ?
Yes
Change LA5
module Retest
Change UEM
Charging fault
Charger Connect
(ACP–7)
charger
Battery bar No
Retest
doesn‘t work (scroll)
Yes
Check X100,
Measure voltage No V100, C103,
over (TVS) V100. C100, F100,
Is it > 3.0 Vdc ? L100
and line
Yes
Yes
Yes
Retest
SIM card
No Yes
Check X386
Yes
Check SIM
No Check SIM lines.
power UP sequency
If OK –> Change R388.
(Page 35 figure 19)
If still fail –> Change UEM
Is it OK ?
Yes
Change UPP
END
Audio fault
Audio
faults
Yes No
Yes
Yes
Audio
faults 2 Earpiece
2
Earpiece
2
Yes No
Audio
faults 2
Yes No
Check L105,
C105, C152,
Measure MICB1 No C156, R152,
voltage from MICP pads. C168, C166,
Is it ~2.1V ? C215 and line.
If OK –>
Change UEM
Yes
Check C151,
R157, C105,
C154 and line.
If OK –>
Change UEM
Audio
faults 3
Audio
faults 3
No Measure VBATT No
Is BUZZER working? voltage from B301. Check VBATT
Is it OK? line
Yes Yes
Measure Buzzer
Yes Change
control signal
BUZZER
from BUZZER (C307).
(B301)
Is it 1kHz pulses ?
No
Check C306,
C307, C308
and line.
IF OK –>
Change UEM
END
Display fault
Display
faults
Check X303
Yes
Measure signal
from X303 pin. 2. Yes
Is it 128 Hz Check X303
~3.3Vp–p ?
No
Yes
Display
faults 2
Display
faults 2
No
Yes
Display
faults 3
Display
faults 3
No
Does the display start ?
No
Yes
Yes
Check X300
Measure No and lines.
XRES, XCS.
If OK, change
Is it ~1.8 V?
UPP
Yes
END
Keypad fault
Keypad
faults
Check R301,
No Measure voltage No C312, S300
Is the power key working ? from S300 and line.
Is it HIGH ? If OK –>
Change UEM
Yes Yes
Measure voltage
from S300 when Yes Yes Phone is
Chech S300.
power key is pressed. dead
Is it OK ?
Is it HIGH ?
No No
Change S300
Phone is
jammed
Keypad
faults 2
Keypad
faults 2
No
Is UI module keys working ? No
Check X303
Yes
Yes
Check ROW0 –
Measure SLEEPX No 4 Lines, X303.
signal from J403 If OK change
when key is pressed. Z301. If still fail
Is it ~1.8V? change UPP
Yes
Check ROW0 –
When keypad No 4 Lines, X303.
is pressed, the led’s are If OK change
turned on ? Z301. If still fail
change UPP
Yes
Keypad
faults 3 Display
faults
Keypad
faults 3
Check S301,
S302, lines.
No Measure ROW0 No If OK change
Is volume UP key working ? line from S301.
Z301.
Is it ~1.8 V ?
If still FAIL
change UPP
Yes Yes
Check S301
Measure COL1
and COL1 line.
from S301 when No If OK change
S301 is pressed
Z301.
Is there
If still FAIL
50us pulse ?
change UPP
Yes
Change UPP
Check S301,
S302, lines.
Is volume DOWN key No Measure ROW0 No If OK change
working ? line from S302.
Z301.
Is it ~1.8 V ?
If still FAIL
change UPP
Check S302
Yes Yes and COL4 line.
If OK change
Z301.
Measure COL4 If still FAIL
from S302 when No change UPP
S302 is pressed
Is there
END 50us pulse ?
Change UPP
Yes
RF Troubleshooting
Introduction
Measurements should be done using spectrum analyzer with high–fre-
quency high–impedance passive probe (LO–/reference frequencies and
RF power levels) and oscilloscope with a 10:1 probe (DC–voltages and
low frequency signals).
The RF–section is build around one RF–ASIC (HAGAR N600). Before
changing HAGAR, please check following things: Supply voltages are OK
and serial communication coming from baseband to HAGAR.
Please note: Grounding of the PA module is directly below PA module
making it difficult to check or change. Most RF semiconductors are
static discharge sensitive! So ESD protection must be taken care of
during repair (ground straps and ESD soldering irons). HAGAR and PA
are moisture sensitive and must be pre–baked prior to soldering.
Troubleshooting discrete components (resistors, inductors and capaci-
tors) is done by checking component soldering. Capacitors can be
checked for shortening and resistor values using an ohmmeter, but re-
member in–circuit measurements are evaluated with caution.
Remember that all measured voltages or RF levels in this document are
rough figures. Especially RF levels vary due to different measuring equip-
ment or different probe grounding used . When using RF probe it is good
to use metallic tweezers to connect probe ground to PWB ground as
close to measurement point as possible.
RF Key Components
Transmitter
General instructions
Connect test jig to computer with DAU9S cable or to FPS–8 Flash Prom-
mer with XCS–4 modular cable.
Make sure that you have PKD–1 dongle connected to computers parallel
port.
Connect DC power supply to module test jig with FLC–2 cable.
NOTE: When repairing or tuning transmitter use external DC supply with
at least 3A current capability. Set the DC supply voltage to 3.9V and set
the jumper connector on test jig to ”bypass” position.
Connect RF–cable to the module test jig (MJS–46) RF connector and to
measurement equipment or at least 10dB attenuator, otherwise the PA
may be damaged. Normally spectrum analyzer is used as measurement
equipment.
NOTE: Normally Spectrum analyzer maximum input power is +30dBm. It
is recommended to use 10dB attenuator on Spectrum analyzer input to
prevent damage.
Set the phone module to test jig and start Phoenix service sofware.
Initialize connection to phone. (use FBUS driver when using DAU9S and
COMBOX driver when using FPS–8)
Select product from the menu: File –> Choose product –> NPM–9
From toolbar set operating mode to ”Local”.
Activate RF controls window from the menu:
Maintenance –> Tuning –> RF Controls
From the RF controls window:
– Select band ”GSM900” or ”GSM 1800” (Default = ”GSM900”)
– Set Active unit to ”Tx” (Default = ”Rx”)
– Set Operation mode to ”Burst” (Default = ”Burst”)
– Set Tx data type to ”Random” (Default = ”All1”)
– Set Rx/Tx channel to 37 on GSM900 band or 700 on GSM1800 band
(Defaults)
– Set Tx PA mode to ”Free” (Default)
– Set power level to 5 (Default = 19) on GSM900 or to 0 (Default = 15)
on GSM1800
Transmitter signals
TX_I_0, Tx on, Random data, Burst mode TX_Q_0, Tx on, Random data, Burst mode
900/1800 PA bias, Tx on, Burst mode 900/1800 PA ctrl, Tx on, Burst mode, High
power level
G S MP O W Tu e Se p 2 5 1 3 : 4 8 : 5 9 2 0 0 1
RE F 4 1 . 0 d Bm ATT 40 dB A_ wr i t eB_ b l a n k
1 0 d B/
REF OFS
11. 0 dB
RB W
100 k Hz
VBW
100 k Hz
S WP
2. 0 s
CE NT E R 897. 400 MH z SPAN 2. 000 MH z
Receiver
General instructions
Connect test jig to computer with DAU9S cable or to FPS–8 Flash Prom-
mer with XCS–4 modular cable. Make sure that you have PKD–1 dongle
connected to computers parallel port.
Connect DC power supply to module test jig with FLC–2 cable. Set the
DC supply voltage to 3.9V and set the jumper connector on test jig to
”bypass” position.
Connect RF–cable to the module test jig (MJS–46) RF connector and to
RF signal generator.
Set the phone module to test jig and start Phoenix service sofware.
Initialize connection to phone. Use FBUS driver when using DAU9S and
COMBOX driver when using FPS–8.
Choose product from the menu: File –> Choose product –> NPM–9.
From toolbar set operating mode to ”Local”.
Activate RF controls window from the menu: Maintenance –> Testing –>
RF Controls.
From the RF controls window:
– Select band ”GSM900” or ”GSM 1800” (Default = ”GSM900”)
– Set Active unit to ”Rx” (Default = ”Rx”)– Set Operation mode to
”Continuous” (Default = ”Burst”)
– Set AGC to ”8: FEG ON + 46 dB (Default = ”8: FEG ON + 46 dB”)
– Set Rx/Tx channel to 37 on GSM900 band or 700 on GSM1800 band
(Defaults)
Apply 942.46771 MHz (channel 37 + 67.710 kHz offset) or 1842.86771
MHz (channel 700 + 67.710 kHz offset) –90 dBm signal to the RF–con-
nector (remember to compensate for cable attenuation).
Measuring with an oscilloscope on ”RX_I” or ”RX_Q” this picture should
be seen on a working GSM900 or GSM1800 receiver:
Apply –90dBm
942.46771MHz signal
from generator to anten-
na connector
Yes No Yes No No No
Yes Yes
No No
Yes
Yes
Check Hagar
N600
Yes
Yes
No No
Yes
No
Yes No
Yes
* Spectrumanalyzer
Check Hagar N600 reading with 1 kohm
passive probe (right val-
ue add +26 dB)
Apply –90dBm
1842.86771MHz signal
from generator to anten-
na connector
Yes No Yes No No No
Yes Yes
No No
Yes
Yes
Check Hagar
N600
Yes
Yes
No No
Yes
No
Yes No
Yes
* Spectrumanalyzer
Check Hagar N600 reading with 1 kohm
passive probe (right val-
ue add +26 dB)
LNAB_G LNAB_P
– RX continuous mode (local mode) – RX continuous mode (local mode)
– 2,6 V DC voltage ”FEG ON” – 2,7 V DC voltage ”FEG ON”
– 0 V DC voltage ”FEG OFF” – 0 V DC voltage ”FEG OFF”
Synthesizer
General instructions
Connect test jig to computer with DAU–9S cable or to FPS–8 Flash Prom-
mer with XCS–4 modular cable.
Make sure that you have PKD–1 dongle connected to computers parallel
port.
Connect DC power supply or FPS–8 to module test jig with FLC–2 cable.
Set the DC supply voltage to 3.9V and set the jumper connector on test
jig to ”bypass” position.
Set the phone module to test jig and start Phoenix service sofware.
Initialize connection to phone. (use FBUS driver when using DAU–9S and
COMBOX driver when using FPS–8)
Select product from the menu: File –> Choose product –>NPM–9
From toolbar set operating mode to ”Local”.
Activate RF controls window from the menu:
Maintenance –> Tuning –> RF Controls
From the RF controls window:
– Select band ”GSM900” or ”GSM 1800” (Default = ”GSM900”)
– Set Active unit to ”Rx” (Default = ”Rx”)
– Set Operation mode to ”Continuous” (Default = ”Burst”)
– Set Rx/Tx channel to 37 on GSM900 band or 700 on GSM1800 band
(Defaults)
Synthesizer signals
Fr i Ma y 1 1 1 3 : 0 3 : 2 6 2 0 0 1
REF – 2 0 . 0 d Bm ATT 10 dB A_ v i e wB_ b l a n k
1 0 d B/
MA R K E R
3 . 6 1 0 4 0 0 GH z
MK R – 3 0 . 7 2 d Bm
3. 610400 GH z
RB W
1 0 k Hz
VBW
1 0 k Hz
S WP
5 0 ms
CE NT E R 3. 6104000 GH z SPAN 2. 000 MH z
FM Radio troubleshooting
Note 2. Use 10x probe. Compare measured RF signal level to a known good product.
FM Radio signals
Audio out from PWB test point – with FM Audio out from test jig connector – with FM
test signal. test signal, volume 100%.
G S MP O W Fr i Au g 3 1 0 7 : 4 0 : 2 1 2 0 0 1 G S MP O W Fr i Au g 3 1 0 7 : 4 2 : 5 6 2 0 0 1
RE F – 3 0 . 0 d Bm ATT 0 dB A_ v i e wB_ b l a n k RE F – 3 0 . 0 d Bm ATT 0 dB A_ v i e wB_ b l a n k
1 0 d B/ 1 0 d B/
CE NT E R CE NT E R
98. 0000 MH z 108. 7000 MH z
RBW RB W
1 0 k Hz 1 0 k Hz
VBW VBW
1 0 k Hz 1 0 k Hz
S WP S WP
2. 0 s 2. 0 s
CE NT E R 98. 0000 MH z SPAN 500 k Hz CE NT E R 108. 7000 MH z SPAN 500 k Hz
G S MP O W Fr i Au g 3 1 0 7 : 4 8 : 1 8 2 0 0 1 G S MP O W Fr i Au g 3 1 0 7 : 4 6 : 3 1 2 0 0 1
RE F – 3 0 . 0 d Bm ATT 0 dB A_ v i e wB_ b l a n k REF – 3 0 . 0 d Bm AT T 0 dB A_ v i e wB_ b l a n k
1 0 d B/ 1 0 d B/
SPAN SPAN
1. 000 MH z 1. 000 MH z
RBW RB W
1 0 k Hz 1 0 k Hz
VBW VBW
1 0 k Hz 1 0 k Hz
S WP S WP
2. 0 s 2. 0 s
CE NT E R 10. 7000 MH z SPAN 1. 000 MH z CE NT E R 10. 7000 MH z SPAN 1. 000 MH z