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Case Study
RENT THE RUNWAY
Love. Wear. Return.
Group 3: Panagiotis Tziouvilas, Christopher Florke spUéWould you invest in Rent the Runway as of the end of the case?
‘The Business Model Canvas
rms SSS] Atte Prion Oy | Semone 2 | Semmens
Investors Procuring Rent high-qualty Self-Service Website:
Inventory Mgmt bromhaetlanse Women aged 15
Boord of Adviors competivenrce |cusomerbipesence | Momenaged s
Designer tem Great customer Social Medio
Designers Rentals service & stylst ‘Community sousreree
Suppliers hashed
~crderetoreaing | came High-End Fashion
Stylists om BE | tordiverse
Connect fashion eye S| coos. a.
Customers Worehoute inaustywithnew | Advertng | | ee
stoning ‘forget group Sustomer Service yecial events,
Warehouse Steam coy treetngs
Insuranc Affliates ”
ian PR Sra
om aye
Sectors Shoo Drees Rental
Siena & mnronce Membersnios
borsra
Ween) spUéEvaluate the opportunity. Is Rent the Runway the Netflix of fashion?
Yes!
© Subscription Based Model
* Recommendation System
Innovative
Foster Communication of
Engaged Users via Social Media
Sustainability (Sharing Economy)
Accessibility and Convenience
But:
Physical, Luxurious Product
One-of-a-Kind Experience
Different Target Audience
Product Range
No Production of Own
Collection
sDUéWhat were the major uncertainties or risks when RTR was launched?
How did the founders resolve those uncertainties?
‘* No Business Plan
> Learning by Practice
Insufficient Product Supply to Meet Customer Demand
> Waiting List, Possible Expansion into Accessories & Maternity Clothes
‘© Website Issues (Code, Design, Conversion)
> Redesign & Enhance Website Performance, Hiring Software Developer
Streamline Logistics Operations
> Warehouse Managed In-House, Shipping
© Shifting Mission Focus
-> More Than Just Great Value and Convenience > Fulfilling Women’s Dreams
sDUéHow well have the founders done so far?
Exceeding Expectations: TR 7
* Large Customer Growth
© Very Positive Customer Feedback
Well Ahead of Schedule
* Leaming By Doing: Bias for Action, not Business Planning PRI |
© Relationship Management
° External © -> Harvard, Suppliers, Designers, Business Contacts, Investors
© Internal => Commitment, Team Spirit, Skills Growth, Complimentary Team
sDUéThank you! 7
sDUé