Scribd
Upload
18 views2 pages

Week 1

The document provides details of an internship at the Raffles Makkah Palace hotel for Dana Alsarawani from December 11, 2022 through an unspecified end date. The internship will involve shadowing various hotel departments to learn their operations as well as tasks like answering guest calls, assisting with guest requests, and preparing arrival and departure lists. The student is required to keep a daily log tracking the duration and description of their activities.

Uploaded by

Dana Alsarawani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
18 views2 pages

Week 1

The document provides details of an internship at the Raffles Makkah Palace hotel for Dana Alsarawani from December 11, 2022 through an unspecified end date. The internship will involve shadowing various hotel departments to learn their operations as well as tasks like answering guest calls, assisting with guest requests, and preparing arrival and departure lists. The student is required to keep a daily log tracking the duration and description of their activities.

Uploaded by

Dana Alsarawani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

College of Business

Tourism and hotel department


Academic Supervisor: Dr. mohammad bagader – Email: mabagader@uqu.edu.sa

Internship Details

Date Internship Organized By: For:


December 11, 2022 [raffles Makkah palace] [dana alsarawani]
[442003544]

Period
The internship begins on December 11, 2022, and continues through [Click to select date].

Work Assignments
The student is required to fill out a work activities log for the duration of the internship, based on the following:

Date Activity Description Duration

[11-12-2022] [They introduced us to the history of [9 hours]


the hotel and the services provided,
and we toured the departments and
got to know the managers and the
departments in which we will be
trained.]
[21-12-2022] [they introduced me to the Royal [8 hours]
Service Department and gave me
educational papers with hotel
numbers, services provided, and all
the important information
I received guest calls and transferred
them between departments and
answered some of their inquiries
They let me call the expected
departing guests to confirm their
departure and send the bell man to
assist them]
[22-12-2022] [I trained to get used to the work [8 hours]
environment and cooperation
between employees, and they taught
me about the Opera system and RSM,
applying some guest requests on
RSM, and preparing the list of
departures and arrivals
I took calls from potential hotel
guests and attended a futurelog
course for the coordinator]

You might also like