Choose the correct word to complete the sentences. a.I'd like to make a complain / complaint. b. | would be grateful if you could solve / provide this problem quickly. c.| demand that you change / exchange this for a new appliance. d. Your claim that it can remove any stain is clearly a case of Faulty / False advertising. e. | purchased the technical assistance package, but | am disappointed with the service / goods.Choose the correct word to complete the sentences. a. I'd like to make a complain /\complaint| b. | would be grateful if you could|solvel/ provide this problem quickly. c. | demand that you change /| lexchange| this For a new appliance. d. Your claim that it can remove any stain is clearly a case of faulty /|False! advertising. e. | purchased the technical assistance package, but | am disappointed with the|servicel/ goods.Read the Following definitions and say what they are: a. The place where you pay for something in a shop: cash desk / cashier b. A person who serves you in a store: a shop assistant c. Amarket where old or used goods are sold: flea market d. The person who is responsible for receiving payments in a shop: cashier e. A person who buys goods in a shop: customer F. An event where people sell things they no longer want, often in a garage or yard: garage sale &Complete the sentences with ONE of the expressions in the box. on the spur of the moment | shopping Frenzy shop around | stick to a budget | browse the internet a. Marty bought the watch without thinking. He bought it on the spur of the moment, b. Nowadays, if you are waiting for someone, you decide to browse the internet. c. It’s very easy For Judith to stick to a budget. She runs her house under tight control. d. Before Christmas, there’s a shopping Frenzy at malls. e. IF you are short on cash, it’s a good idea to shop around. Prices vary a lot from one shop to the other.Eee ae at -ws1n1 1h eo aT A Pay attention to the verb Forms used. 1. It’s worth 2. When travelling, it’s great 3. It’s nice 4. Itis important 5. When you do extreme sports, it’s important [3] to have you here with us. [2] to get in touch with other customs. [1] reading this book. It’s wonderful. [4] to spend less. [5] to listen to the safety instructions.Read the text and complete it with expressions From the box. ONE expression will not be used. cut the financial cord | financial support move out | stand on my own two feet | work for peanuts “| graduated in business administration last semester and all the job offers | have received so far are not good. People expect me to work for peanuts and | don’t want that. However, my parents say it’s high time | cut the Financial cord and moved out to live by myself. | really want to stand on my own two feet. When will | be h able to do that?”Rewrite the sentences using the passive form of the verbs in brackets. a. We think the government should provide good quality health care. (EXPECT) The government is expected to provide good quality health care. b. If you Fail, you'll have to study the same subject again. (FORCE) IF you Fail, you'll be Forced to study the same subject again. b c. My mother told me to go to bed early because of the test tomorrow. (SUPPOSE) lam supposed to go to bed early because of the test tomorrow.Match the two columns: 1. give away 2. pay back 3. cut back on 4. run out of 5. fork out 6. put aside [6] save regularly, usually For a specific purpose [1] let someone have something; make a present of something [5] spend money, especially when you don’t want to [4] use all of something and have nothing left [3] reduce the amount of money you are spending [2] return money you have borrowed from someoneUse ONE of the multiword verbs below in the correct Form to complete the sentences. ONE multiword verb will not be used. give away | pay back cut back on run out of | Fork out | put aside a, Theresa and Martin have Forked out a large amount of money on their child's education. b. Warren Plates gave away at least 25% of his Fortune to NGOs. c. We stopped in the middle of the road because we ran out of gas. d. It’s important to put some money aside for emergencies. e. As Maria's husband has lost his job, they will have to cut back on entertainment.What are these household chores?% Match the two columns: 1. put up with 2. get away with 3. help out with 4. turn a blind eye to [4] to pretend not to notice something that is happening [1] to accept something that is annoying without complaining [3] to help somebody, especially in a difficult situation [2] to receive a relatively light punishmentChoose the best multiword verb to complete the sentences. a. How often do you have tofhelp out with|/ turn a blind eye to doing things around the house? b. Do you have to[put up with]/ get away with noisy classmates at school? How do you react? c. Do your parents sometimesjturn a blind eye to|/ help out with your bad actions? How do you feel? d. Do you have rules about using technology in your house? How easy is it to help out with /)get away with|breaking them? b Now ask and answer the questions above in pairs.Complete the sentences with the adjective in brackets and a negative prefix: a. Throwing litter in the streets is unacceptable. There are rubbish bins everywhere. (acceptable) b. The webinar at 9.30 p.m. was rather inconvenient. We had to go to bed very late. (convenient) c. Discussing politics over the internet is completely inappropriate in my point of view. (appropriate) d. The monuments destroyed by the terrorist group are irreplaceable. (replaceable) e, The mayor received some unfair criticism. In my point of view, he did avery good job. (Fair)Match the adjectives to their definitions. 1. clumsy | 2. cowardly | 3. cunning | 4. cynical 5. evil | 6. mean | 7. sinister | 8. two-faced [3] clever and good at deceiving people to get what you want | [2] not brave at all [5] very cruel, bad and harmful to other people [8] Friendly to your face but deceitful behind your back [4] mocking and sarcastic with a disregard For people's Feelings [7] making you feel something bad or evil might happen [6] unkind and unpleasant [1] moving or doing things in a careless wayReport the following statements and questions using the words in brackets. a. Sam: “I will not arrive home after midnight.” (promise) Sam promised not to arrive home after midnight. b. Julie: “Did you see the last episode of the season, Melinda?” (ask) Julie asked Melinda if she had seen the last episode of the season. c. Tim: “We visited New York last year.” (say) > Tim said they had visited New York the year before.FIGURE OUT ) We use reported speech to talk about what someone else said. » We frequently use the verbs say (something) and tell (sameune) to form reported sentences. ‘Common changes in the verb form: ‘Common changes in time expressions: Direct Reported Direct Reported present simple past simple now | then present continuous past continuous today/ tonight _ that day / that night past simple/ pres. perf, _past perfect last / next the previous / the following be going to vwas/were going to yesterday the previous day / the day before can / will / may could / would / might tomorrow the next dayTa Wh- questions ~ee"Yas/Mo questions Ask (someone) + wh- word + subject + verb ‘Ask (someone) + If/whether + subject + verb Direct question Reported question Direct question Reported question Gres G GREG pict. picture NB To report a question, put the subject before the verb and don’t use thThese people were victims of crime. Use the words in brackets to criticize or irefe Tete TaN LU cTa nee MOM=y-e T1814) a. She didn’t lock her door and a burglar got in. (should) She should have locked her door. b. She was using her mobile on the street and a thief took it away. (shouldn’t) She shouldn’t have used her mobile on the street.iS Complete these expressions related to stress. « have a lot on your plate & ¢ take your mind off things ¢ let off steamChoose ONE word from the box to complete the sentences. ONE word will not be used. emotional reduce stress fighter | stroke | social magnets a. A pet can be a great companion for people who have emotional problems. b. Doing exercises is a good way to reduce stress. c. It's said that if you stroke a dog or cat, it reduces your anxiety. d. Dogs are social magnets. They attract people's attention all the time.Choose the correct Forms of the verbs in brackets to complete the sentences. a. Tom can’t stand waiting For his girlfriend. (wait) b. | vividly remember going to school for the first time. (go) c. Robert plans to travel around Europe next year. (travel) d. Lucy avoids going out at night because it might be dangerous. (go out) e. Maria enjoys playing tennis at the weekends. (play)Complete the Following expressions used in shopping. Then decide who says them, the customer or the shop assistant. Can | help you? I'm just looking, thanks. Would you like to take it? We're out of that size. Do you have this T-shirt in blue? Cash or credit? Do you take American Express? Here’s your receipt.Match the punishments to their definitions. 1. a caution | 2. community service | 3. a fine 4. life imprisonment | 5. death penalty | 6. a prison sentence 1] a warning given by the police to somebody who has committed a crime 4] being sent to prison for life 2] work helping people in the local community without being paid [ [ [6] spending some time in jail b [ [5 ] being killed for some serious crimes [ 3] paying some money as punishmentLook at these expressions and complete oy some of them. Apparently... | don't really know... I guess... | hadn’t thought about that... | suppose... by I'm not / pretty sure (that)...Make each sentence more emphatic by using the prompts given. a. I'm shocked at the villain’s cruelty. (The thing) The thing I'm shocked at is the villain’s cruelty. & b. The silly things she says makes people think she’s stupid. (What) What makes people think she’s stupid is the silly things she says. c. The 2016 Olympic Games were really exciting. (most / ever) The 2016 Olympic Games were the most exciting games ever.Name the crimes. my burglary shopliftingName these types of art. Per-TTn eas} sculpture photographTHE TEST + COMPOSITION START AT 6:05 P.M. AND FINISHES AT 7:30 P.M., SHARP! THERE IS A 20 MINUTES TOLERANCE. DBO NOT ARRIVE LATE! OTHERWISE, YOU WILL NOT BE ABLE TO DO THEM. YOU WILL HAVE TO WAIT FOR THE MAKEUP TEST DAY (NOVEMBER 23rd)