Privacy
Privacy
Each section will address the problems with the current regulatory regime, and will provide
I. Privacy
The right to privacy has been defined by Warren and Brandies to mean the right to be left alone. 1
Courts have also recognized the right of privacy as underlying specific Charter2 rights and
freedoms.3 For the purposes of this paper, we will be focusing on informational privacy and laws
protecting the same. The regulation of an individual’s right to informational privacy remains
even more important with recent technological advancements and the popularity of remote work.
This section will provide a brief overview of the current regulatory regime, along with
deficiencies that exist within it. It will argue that for a new regulatory scheme there must be
clearer policies in place, better enforcement mechanisms vis a vis the role of the Privacy
Commissioner, and an overall balancing of the employees’ right to privacy with the employer’s
Canada currently has two federal privacy laws. The Privacy Act4 protects the privacy of
individuals with respect to their personal information held by a government institution. 5 The
1
Samuel D. Warren & Louis D. Brandeis, “The Right to Privacy” (1890) 4:5 Harvard Law Review.
2
Canadian Charter of Rights and Freedoms, Part I of the Constitution Act, 1982, being Schedule B to the Canada
Act 1982 (UK), 1982, c 11.
3
John D.R. Craig, “Invasion of Privacy and Charter Values: The Common Law Tort Awakens” (1997) 42 McGill L.J.
355.
4
Privacy Act, RSC 1985, c. P-21.
5
Ibid, s. 2.
Personal Information Protection and Electronic Documents Act 6 (PIPEDA) establishes rules to
govern the collection, use and disclosure of personal information by organizations in a manner
that recognizes the right of privacy of individuals.7 PIPEDA is only applicable to employees and
personal information that the organization collects, uses or discloses for literary, journalistic or
artistic purposes.9
At a provincial scale, there are some provinces that have enacted privacy laws. Four common
law provinces have a statutorily created tort of invasion of privacy namely British Columbia,
Manitoba, Saskatchewan and Newfoundland. The privacy acts in all four of these provinces are
very similar. Privacy protections in Ontario, however, are found in common law. The tort of
intrusion upon seclusion was first recognized by the Ontario Court of Appeal in Jones v Tsige10.
The recognition of a right of privacy underlying s.8 of the Charter, and given the principle that
common law should be developed in a manner consistent with Charter values, also supports the
recognition of damages for intrusion upon the plaintiffs seclusion. 11 In the case of Colwell v.
Cornerstone Properties Inc.12 T.D Little J. of the Ontario Superior Court also recognized that
while Ontario does not have any applicable privacy legislation, there is a tort of the invasion of
privacy.
6
Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (PIPEDA).
7
Ibid, s. 3.
8
PIPEDA, supra note 6, s. 4 (1)(b).
9
PIPEDA, supra note 6 , s 4 (2)(b).
10
Jones v. Tsige, 2012 ONCA 32.
11
John D.R. Craig, “Invasion of Privacy and Charter Values: The Common Law Tort Awakens” (1997), 42 McGill L.J.
355.
12
Colwell v. Cornerstone Properties Inc., [2008] O.J. No. 5092.
B. Recommendations
After being enacted in 2000, PIPEDA has not changed significantly. It can be argued that with
the evolution of technology, it is necessary it is necessary for privacy laws to evolve to overcome
For a new law to come into place, it must have clear policies and clear expectations. The
employee must be aware of the employer’s privacy policy and any monitoring and/or collection
of information that occurs. The newly enacted s. 41.1.1 in PIPEDA does require employers with
more than twenty five employees to disclose whether and how they electronically monitor their
employees. It would be beneficial for a new regulatory regime to define what constitutes
“electronic monitoring”. PIPEDA fails to define this broad term and what kind of monitoring an
employee should be cognizant of. New regulations can also seek to limit the types of monitoring
that are permissible. For instance it should not be permissible for an employee’s devices to be
constantly under surveillance even during their downtime. Additionally, there can be
requirements for an employer’s privacy and monitoring policies to be clear and concise. It is
often difficult for employees to read and comprehend the implications of complex legal jargon.
Privacy policies should therefore be formulated in a clear way outlining the exact means of
It would also be beneficial for the employees’ consent to play a more active role in the
collection of the employees’ personal information. PIPEDA does address the need for the
employees’ consent when collecting their personal information. Section 4.3 in Schedule 1 states
that the knowledge and consent of the individual are required for the collection, use or disclosure
13
of personal information. In Wansink v. TELUS14, it was held that an employer cannot collect
an employee’s personal information if he has refused to give consent. PIPEDA only allows for
collection without consent when it is in the interests of an individual and consent cannot be
obtained in a timely manner, or if the collection is for reasonable purposes. 15 However, with
recent innovations in information technology, there has been an increase in the complexity of the
collection of personal information.16 In the report of the House of Commons Standing Committee
on Access to Information, Privacy and Ethics (the Privacy Committee), it was confirmed that due
to the frequency of interactions with organizations that collect information, it is impossible for
individuals to take the time to give actual consent. 17 Employees often are not aware of when their
personal information is being collected and if they have consented to the same. Keeping this in
consent from employees. To counteract this, a new regulatory approach can have requirements
for employers to have easily understandable privacy policies in place. These policies will require
that employees will be informed when personal information is being collected, and if it is being
shared with any third parties and/or the purpose of such collection. 18 This places the principle of
the employees’ consent as that of paramount importance when collecting their private
The safeguarding of personal information retained by employers is also a key concern that must
13
PIPEDA, supra note 6, Schedule 1, s. 4.3
14
Wansink v. TELUS, [2007] F.CJ. No. 122.
15
PIPEDA, supra note 6, s. 7.
16
Canada, Parliament, House of Commons, Special Standing Committee on Access to Information, Privacy and
Ethics, Towards Privacy by Design: Review of the Personal Information Protection and Electronic Documents Act,
42nd Parliament, 1st Sess ( February 2018) (Chair: Bob Zimmer) at page 14 (“PIPEDA Report”).
17
Ibid.
18
PIPEDA Report, supra note 16, at page 21.
protected by security safeguards appropriate to the sensitivity of the information. 19 These security
safeguards are to protect personal information against loss or theft, as well as unauthorized
access, disclosure, copying etc.20 The new regulatory scheme can take guidance from the
European Union’s General Data Protection Regulations21 to enact more robust protections for
the storing and sharing of an employee’s personal data. For companies processing or storing
personal data on a large scale basis, there can be a requirement to appoint a data protection
officer. The tasks of the data protection officer can be to monitor compliance with the data
privacy law, and to act as a contact point for the supervisory authority on issues relating to
there can also be procedures to follow in circumstances where there has been a data breach.
Another guiding principle in a new regulation is to balance the employee’s right to privacy with
the business interests of the employer. In the digital age, social media usage has arisen
considerably. This has led to employees making social media posts that might reflect badly on
their employer. In the Sheridan23 case, the employee in question received a warning about his
twitter posts. His posts while shared on his personal twitter page reflected badly on the college as
it could be deduced from his profile that he was an employee at Sheridan. Following the
reasoning in Sheridan, it will therefore not be a violation of the employee’s right to privacy if
they are penalized for their social media posts if they jeopardizes the employer’s business
interests. Currently, PIPEDA does not provide any guidance regarding the same. To address this
lacunae in the law, a new regulation can highlight circumstances in where an employer’s
19
PIPEDA, supra note 6, Schedule 1, Principle 4.7.
20
PIPEDA, supra note 6, Schedule 1, Principle 4.7.
21
EC, General Data Protection Regulation, (2016) OJ, L 119 (GDPR).
22
Ibid, art. 39.
23
Sheridan College v OPSEU (2022).
monitoring an employee’s public social media posts wherein the employer can be implicated will
not be considered a breach of their privacy rights. This is particularly important when
considering the actions of model employees such as teachers, athletes or other public figures who
can seriously damage the employer’s business through their social media posts.
The role of the Privacy Commissioner is a major aspect of PIPEDA that requires a complete
overhaul. PIPEDA is enforced by the Privacy Commissioner of Canada, who investigates and
helps businesses improve their personal information handling practices. However, the Privacy
Commissioner can only make findings and recommendations, his decision is not binding. If a
party wants a binding outcome, they must proceed to a hearing in Federal Court. Recognizing
this shortcoming, Bill C-27 is currently before Parliament and if passed it would replace
PIPEDA with a new Consumer Privacy Protection Act and strengthen enforcement. It would be
incredibly useful for a new regulatory regime to incorporate the same and give the Commissioner
power to impose monetary penalties or fines, and make binding decisions. This will also reduce
the burden on the Federal Court and will allow for a more efficient procedure in resolving issues.
C. Conclusion
In conclusion, the right to privacy, especially in the realm of informational privacy, remains
crucial in light of technological advancements and remote work. Although Canada has federal
and provincial privacy laws, deficiencies exist in their enforcement mechanisms and balancing of
employees' privacy rights with employers' legitimate business objectives. To address these
issues, a new regulatory scheme should have clear policies, define what constitutes electronic
monitoring, limit the types of monitoring permissible, require clear and concise privacy policies,
II. Whistleblowing
harmful activities being carried out by the employer or on behalf of the employer. 24 There has
been a demonstrated strong public interest in ending corrupt and illegal practices, and in
protecting those employees who for legitimate reasons go public to bring an end to such
practices.25 In Canada, there are laws in place and a body of jurisprudence that regulate
whistleblowing. However, this regulation still leaves much to be desired. This section will
provide a brief overview of the regulations governing whistleblowing, and will then delve into
potential improvements that can be enacted within the legal regime to address various lacunae
within the law. In doing so, this section will argue that a new whistleblowing law must have
clear standards to regulate whistleblowing and clearer mechanisms to prosecute the same, with
A. Current Regime
Whistleblowing in the federal public sector is protected under the Public Servants Disclosure
Protection Act26. The salient features of the act pertain to establishing a procedure for the
reporting of wrongdoings. In the act there is an attempt to balance the employees’ freedom of
24
John D.R Craig, “Freedom of Expression and Whistleblowing in the Workplace” at page 2 (Craig).
25
Ibid at page 2.
26
Public Servants Disclosure Protection Act, S.C. 2005, c. 46
speech with their duty of loyalty to the employer. 27 The PSDPA requires the establishment of an
internal disclosure procedure with the designation of a senior officer to manage disclosures in the
public sector (s. 10). An employee can also can also disclose wrongdoings to a senior officer or
to the Public Sector Integrity Commissioner (s. 12 and s. 13). The PSDPA also establishes
protections for employees who have to face reprisals or threats thereof at the workplace.
Complaints can be made to the Commissioner if there is reasonable ground for believing that a
reprisal has been taken against an employee (s.19). The Commissioner has the power to refer
cases regarding reprisals to the Public Servants Disclosure Protection Tribunal (s. 20.7).
For private sector employees, the Criminal Code28 has a provision that safeguards them against
threats and retaliation by the employer in cases of whistleblowing. S. 42.5(1) of the Code
provides that no employer or any person acting on behalf of the employer can threaten or take
any disciplinary measure or adversely the affect the employment of any employee with the intent
to silence the employee or to retaliate against them for disclosing actions that are in
contravention to federal or provincial laws or regulations. Other examples of provincial laws and
The protections afforded under the Criminal Code to employees in the private sector are
lackluster. The PSDPA has also been criticized for a number of shortcomings that it possesses. In
2016, the President of the Treasury Board asked the House of Commons Standing Committee on
Government Operations and Estimates (the Committee) to conduct a review of the PSDPA. The
Committee’s statutory review report of the PSDPA presented in 2017 contained a number of
suggestions. Although the Committee’s suggestions were never incorporated in the law, it still
27
Craig, supra note 24 at page 3.
28
Criminal Code, RSC 1985, c C-46.
brought forward a number of important points that can be considered in recommending changes
to the current regime. To address these shortcomings it would be beneficial for the following
Firstly, the employees’ freedom of expression at the workplace must be at the forefront when
law. The PSDPA defines wrongdoing under s.8 in a limited capacity to mean gross
mismanagement, misuse of public funds or assets, serious breaches of the code of conduct and
acts that create danger to the life, health or safety of persons or the environment. A new standard
outlining whistleblowing can have a definition that includes actions that threaten the integrity of
an organization, actions against its mission and vision and the abuse of authority. This definition
allow for a clear standard and perhaps a more expansive threshold to allow for an early detection
of wrongdoing in an organization.
It has been recognized in case law that an employees’ freedom of expression must be balanced
against their duty of loyalty and fidelity to the employer (Fraser v. Canada [1985] 2 SCR 455).
whistleblowing is actually beneficial to the employer and will be keeping with the employees’
obligation of fidelity and loyalty. It employer to be mindful of corrupt practices, and allows its
practices to stay aligned with the organizations values. It would also be useful, if a new
organization. This will not change organizational attitudes against whistleblowing but will
Currently, as per Ministry of the Attorney General, Corrections Branch (1981), the duty of
public. It is worth considering that when wrongdoing extends to the highest echelons of an
organization, internal reporting mechanisms will not be effective. In these situations employees
reasonably believe that an internal complaint will be pushed under the carpet or there might be
serious consequences if they come forward. This highlights the need for the presence of multiple
channels for disclosure under a new or an amended law. It would also be beneficial to allow
individuals who reasonably believe that there is no safe way to address the complaint internally
public in case there insufficient time to follow internal procedures, and if there’s a threat to the
life, health or safety of the public. This creates a very restrictive channel for whistleblowers who
Thirdly, there need to be stronger protections in place for employees. These protections can be
against reprisals and in ensuring the confidentiality of the whistleblowers and any witnesses
involved. While, the PSDPA and the Criminal Code recognize that employees should be
protected from reprisals, there need to be tougher penalties in place. The PSDPA can be
amended to allow for a range of civil and employment remedies and sanctions on the person
having exercised reprisals.29 This will create a culture of accountability, and will go a long way
in keeping employers from retaliating against whistleblowers. There also need to be alternative
helped the whistleblowers as well. 30 In extending the protection offered against reprisals,
whistleblowers should also be given a more efficient channel of reaching the Public Servants
Disclosure Protection Tribunal. Currently cases can only be referred to the Tribunal if they are
referred by the Commissioner and very few cases actually reach the Tribunal. This process of
requiring the whistleblower to go through an executive branch agency “perverts” the separation
of powers, and creates a bottleneck effect.31 Under a new regulatory system, a whistleblower can
directly apply to the tribunal to seek an expeditious remedy, rather than go through a prolonged
procedure through the Commissioner. This shortened procedure will allow for greater
Lastly, it would also be beneficial for a new law to have requirements for private organizations
not covered under the PSDPA to have robust internal policies in place to deal with
whistleblowing. This can also include regular evaluations by the office of the Commissioner or
C. Conclusion
Although Canada has regulations in place to protect whistleblowers, there is still much to be
desired in the current regime. The new whistleblowing law must have clear standards to regulate
whistleblowing and clearer mechanisms to prosecute the same, with the protection of employees
being of paramount importance. It is suggested that the regulatory approach fosters the culture of
30
Ibid at page 61.
31
Ibid at page 62.
effective channels to deal with cases of whistleblowing need to be established, especially when
wrongdoing extends to the highest echelons of an organization. The new law must balance the
employees’ freedom of expression with their duty of loyalty to the employer and allow
individuals to go public if they reasonably believe that there is no safe way to address the
complaint internally or through a regulator. It is hoped that these changes will strengthen the
whistleblowing regime and encourage employees to speak out against wrongdoing, ultimately
Covid-19 has changed the notions of modern-day work. There has been an evident breakdown of
the home and office divide as a large number of employees have started teleworking. Employees
have found themselves working around the clock, whether its checking emails or replying to
messages on their phones. The law governing working time, however, has not evolved as quickly
with the changing notions of work and working time. This section will address the issues within
the regulatory scheme in addressing modern day notions of working time, and will then delve
into the need for a right to disconnect to be incorporated in the law and principles needed to
A. Current Regime
Time is regulated under Ontario’s Employment Standards Act32, and is linked to the employees’
compensation and benefits. The ESA allows for an 8 hour work day and overtime if 44 hours per
week is exceeded, allowing for some exceptions. 33 It lays down the need for 11 consecutive
hours free each day and 8 hours free between shifts. 34 Breaks are to be at least thirty minutes, and
no employee can work more than 5 consecutive hours. 35 Lastly, the employee is entitled to
holiday leave, sick leave and vacations. 36 Employees are also entitled to time in lieu of overtime
pay and 1.5 hours of paid time off for each overtime hour worked.
More so, in recognizing changing global trends the Ontario government recognized the “right to
disconnect” through the Working for Workers Act37. This act amended the ESA to include
provisions governing the right to disconnect. Disconnecting from work was defined to mean not
sending or reviewing other messages so as to be free from the performance of work. 38 Employers
who had 25 employees or more, are now required to have a written policy in place with respect
to disconnecting from work.39 However, no guidance is provided regarding the content of the
right to disconnect policy and no mechanism is laid down for its enforcement.
B. Recommendations
32
Employment Standards Act, S.O. 2000, c. 41 (ESA).
33
Ibid at s. 17.
34
ESA, supra at note 32, s. 18.
35
ESA, supra at note 32, s. 20.
36
ESA, supra at note 32.
37
Working for Workers Act, S.O. 2021, c. 35.
38
ESA, supra at note 32, s. 21.1.1.
39
ESA, supra at note 32, s.21.1.2(1).
Essentially, the right to disconnect allows employees to disconnect from work and enjoy
downtime. This involves not answering emails, or replying to work related texts or calls in their
downtime. The ESA provides little to no guidance in what a right to disconnect policy should
look like. It gives the employer wide discretion and simply states that the written policy required
can contain such information as may be prescribed. 40 For any policy to be effective, it would be
useful for the regulatory scheme to set out a floor of rights that must be guaranteed. A key
guiding principle in any regulatory regime must be ensuring the employees’ overall health and
mental wellbeing. Research has demonstrated that the organization of working time has profound
effects on the physical and mental health of employees and on their well-being. 41 Overwork
without breaks can cause exhaustion, illness and mental health issues for employees. 42
Additionally, in order to account for the varying nature of different industries and workplaces,
the new regulation can have mandatory and default arrangements. 43 The mandatory arrangement
can be legally binding so the content cannot be changed. 44 The default arrangements can be
negotiated between the employers and the employees and/or their representative. 45 This will
allow for flexibility for various employers but will simultaneously ensure that the employees’
welfare is safeguarded.
In order to ensure effective enforcement of the new regulations, there need to be penalties in
place. The ESA requirement for the right to disconnect seems to be soft law as the ESA does not
outline any repercussion for noncompliance. There is also no penalty if the content of the policy
is subpar and affords mere lip service. Employers may use this gap in the ESA to draft a
40
Ibid.
41
Tammy Katsabian, “It's the End of Working Time as we Know It: New Challenges to the Concept of Working Time
in the Digital Reality” (2020) 65:3 McGill L.J. 379.
42
Ibid.
43
Ibid.
44
Ibid.
45
Ibid
namesake policy to simply meet the regulatory requirement without real enforcement.
Regulations imposing penalties such as monetary fines against employers with policies less than
the minimum threshold outlined in the law, will go a long way in ensuring effective enforcement.
A statutory body can also be set up under the regulatory scheme to listen to complaints arising
from the right to disconnect policy. The body can be given the task to audit right to disconnect
policies from time to time and measure organizational compliance. In doing so principle of the
employees’ wellbeing and their right to enjoy their time off is of primary focus.
Additionally, within a new regulatory system adequate protection for the employees is a key
principle that needs to be incorporated. This protection will exist for those employees who
exercise their right to disconnect. For instance, the employer may look more favorably on an
employee who continues to be available and answers work related emails versus than employee
who exercises their right to ignore such communication. The employer may also retaliate against
the employee by withholding promotions or increments. In cases like these, the employee’s
rights must be protected by the statute. The employee may also approach the statutory body set
Lastly, it would be beneficial to have better time management where employees are paid for the
time that is worked beyond the required hours. This can include time spent answering emails on
their phone, taking work calls outside of work timings. American courts have attempted to
clarify whether using technology in brief intervals fits within the definition of work. 46 In doing
so, they have created both a test to determine when an employee's activities should be deemed
compensable.47 Conversely, most employees do not work on an hourly basis but companies can
46
Ibid.
47
Ibid.
include policies where overtime work is rewarded through monetary means. It serves as adequate
compensation for employees, where they can log in hours that they have worked overtime.
C. Conclusion
In conclusion, the COVID-19 pandemic has brought about significant changes in the way we
work, blurring the lines between home and office and resulting in a need for a right to disconnect
from work. While the ESA provides some regulations regarding working hours, breaks, and
overtime pay, it does not adequately address the need for a right to disconnect. Therefore, it is
crucial to incorporate a right to disconnect policy in the regulatory scheme to safeguard the
employees' overall health and well-being. This policy should have mandatory and default
arrangements, with penalties for noncompliance, and adequate protection for employees who
exercise their right to disconnect. Better time management and compensation policies for
overtime work can also help improve employees' overall welfare. Ultimately, ensuring that
employees have adequate time to disconnect from work and enjoy their personal time is vital for
their physical and mental health, and the regulatory framework must reflect this.
TABLE OF AUTHORITIES
STATUTES
Canadian Charter of Rights and Freedoms, Part I of the Constitution Act, 1982, being Schedule
B to the Canada Act 1982 (UK), 1982, c 11.
Criminal Code, RSC 1985, c C-46.
EC, General Data Protection Regulation, (2016) OJ, L 119 (GDPR).
Employment Standards Act, S.O. 2000, c. 41.
Privacy Act, RSC 1985, c. P-21.
Personal Information Protection and Electronic Documents Act, SC 2000, c 5.
Public Servants Disclosure Protection Act, S.C. 2005, c. 46.
Working for Workers Act, S.O. 2021, c. 35
CASES
Colwell v. Cornerstone Properties Inc., [2008] O.J. No. 5092
Jones v. Tsige, 2012 ONCA 32.
Sheridan College v OPSEU (2022)
Wansink v. TELUS, [2007] F.CJ. No. 122
SECONDARY SOURCES
ARTCILES
Craig, John D.R. “Invasion of Privacy and Charter Values: The Common Law Tort Awakens”
(1997) 42 McGill L.J. 355
Craig, John D.R “Freedom of Expression and Whistleblowing in the Workplace”
Warren, Samuel & Brandeis, Louis D. “The Right to Privacy” (1890) 4:5 Harvard Law Review.
Katsabian, Tammy “It's the End of Working Time as we Know It: New Challenges to the
Concept of Working Time in the Digital Reality” (2020) 65:3 McGill L.J. 379
REPORTS
Canada, Parliament, House of Commons, Special Standing Committee on Access to Information,
Privacy and Ethics, Towards Privacy by Design: Review of the Personal Information Protection
and Electronic Documents Act, 42nd Parliament, 1st Sess ( February 2018) (Chair: Bob Zimmer)
Canada, Parliament, House of Commons, Standing Committee on Government Operations and
Estimates, Strengthening the Protection of the Public Interest with the Public Servants
Disclosure Protection Act, 42nd Parliament, 1st Sess (June 2017) (Chair: Tom Lukiwski)