1.

Get Started

Get the JJhome App

Get the JJhome App on the App store or scan the QR code
below to download and install it.

Note: If you already use the JJhome, make sure that

you’re the latest version. To find out if an update is
available, go to the app store and search for
JJhome.

Use the JJhome App for installation and setup

The free JJhome App helps you completely set up and guides
you through the installation process.

1.Open the JJhome App and connect to your WiFi network.

If you don’t have the App, you can download it and create your
JJhome account.

Once you set up your JJhome account, you can access it from
the JJhome App on a smartphone.
2.Or you can use third-party authorized login. The JJhome app
support Tencent’s QQ account and WeChat account too, you
can choice one of them and follow the instructions to com-
plete login.

Do more with JJhome App

·Add more JJhome compatible cameras and devices. Cover
more areas in and around your home by adding cameras, se-
curity lights, and more.
·Purchase JJhome App cloud storage subscription plan.

2.Add Device
When you install and set up your camera, the JJhome App
guides you through the process of connecting your camera to
your router’s 2.4 GHz WiFi network.

2.1 Connect your mobile phone to a 2.4 GHz

WiFi network during setup
If you’re connecting your camera directly to your router’s WiFi
network, it’s important to understand that your mobile phone
must connect to the same WiFi network as the camera during
setup.

Your camera can only connect to a 2.4GHz WiFi network. Many

routers broadcast WiFi network in both 2.4 GHz and 5 GHz
bands, so your phone might connect to the 5 GHz WiFi band.
During setup, connect your phone to your 2.4 GHz WiFi network,
then connect your camera to that same 2.4 GHz WiFi network.

Find your 2.4 GHz WiFi network name and pass-

word
Your phone might connect to your 5 GHz WiFi network most of
the time. If you’re not sure about how to find the 2.4 GHz WiFi
network:

・Look on your WiFi router label.

Many routers have a label that shows the WiFi network name,
which is also called an SSID. Your 2.4 GHz WiFi network name
might have a 2, 2.4, or 2G at the end. Your 5 GHz network
name might have a 5 or 5G at the end. If you changed your
WiFi setting, then check the place where you saved your
custom settings.

・If your WiFi network name or SSID doesn’t indicate whether it’s
2.4 GHz or 5 GHz, ask your Internet service provider (ISP) or the
person who set up your WiFi router.

・If you have mesh WiFi network, it uses only one network name
for both WiFi bands. The camera finds and connects to the 2.4
GHz WiFi band. If you connect your phone to the same mesh
network, JJHome App can discover the camera.
Connect your iPhone to a 2.4 GHz network
1.Unlock your device and tap Settings.
2.Tap Wi-Fi, near the top of the list of Settings options.
3.Turn on WiFi by tapping the switch next to Wi-Fi at the top.
Note: WiFi is activated when the switch is green.
4.Select a 2.4 GHz WiFi network.
This is commonly indicated by a 2, 2.4, or 2G at the end of the
network name.
5.If promoted, enter the password for the network.
When you’re connected to the WiFi network, a blue check mark
appears to the left of the network name.

Connect your Android phone to a 2.4 GHz net-

work
1.Unlock your phone and tap Settings.
2.Tap Network & Internet > Wi-Fi.
3.Turn on WiFi by tapping Use WiFi at the top.
4.Select a 2.4 GHz WiFi network.
This is commonly indicated by a 2, 2.4, or 2G at the end of the
network name.
5.If prompted, enter the password for the network.
When you’re connected to the WiFi network, the work Connect-
ed appears under the network name.

2.2 Power The Camera Up!

First please connect the power supply to the camera.
After power on, the machine will turn 360 degrees on its own
axis.
Wait for almost 30 seconds, the camera will say “Please add
device”. If not, please hold the reset button until the camera
says “Reset succeeded”.
2.3 Add the camera to your 2.4 GHz WiFi net-
work
We offer three methods for adding the camera to you 2.4 GHz
WiFi network, the QR code adding method is the default
method.
Please make sure that your mobile phone is connected to a 2.4
GHz WiFi network, then follow the instructions to add a new
camera to your network:

Scanning QR code to add (Suggested)

Step 1, Find the button in the upper-right corner of the List

page and tap it.

Step 2, Choose the device type Camera > Then select the
option WiFi AI camera > tap Next > enter the WiFi password >
After tap Start adding, the App will pop up a QR code window.

Step 3: Let the camera to scan the QR code, until we hear a

notification tone.

Step 4: tap confirm and wait until the app tells you the camera
is adding to the network successfully.
Or identifying voices to add (Alternative method)

Instead of letting the camera to scan the QR code, you can

add the camera by let the camera identifying special voice to
connect to your 2.4 GHz WiFi network.
In the QR code page, tap Use other method under the QR
code > tap BY SOUND WAVE. Please increase your phone
volume loudly, then put phone close to the camera, almost
15~20 centimeters for best. Tap SEND SOUND WAVE – the
phone would loudly play voices to tell the camera how to con-
nect to your 2.4 GHz WiFi network, wait until playing finished.
Then you might see Connecting on the screen until the con-
nection complete successfully.
Or AP hotspot to add (Alternative method)

In the QR code page, tap Use other method > Tap AP CON-
NECTION > Tap Connect hotspot and jump to OS WLAN config-
uration. Connect your phone to the WiFi network which name
prefix is “JJ****”, enter the initial password 12345678 for the net-
work.
Then back to the App > tap NEXT and wait for the camera con-
nect to your 2.4 GHz WiFi network successfully.

① ②

③ ④
3.Use Your Camera
When you open the JJHOME App, the Device List page displays
your camera feeds.

①
②
④
③

Camera Located below each camera feed

icon

① Jump to stream the camera feed page

②
Share the camera feed to family members
or friends

③ Jump to cloud videos page

④ Jump to events report page

View your camera feeds

1.Open the App

2.Tap Play on the camera feed, jump to live video page (see
below)
3.To stop viewing and listening to the live feed, tap Back <.

⑫
⑪
⑩

⑤ ⑨
⑥
⑧
⑦
④

②
① ③

Icon Description

①
View recordings stored on the microSD card which
inserted into the camera before based on the date

② View clips and snapshots

③ More features setting

④ Pan & tilt the camera video feed

⑤ Record clips from live stream

 ⑥ Toggle the camera mute on or off

⑦ Push to talk to the camera in 2-Way Audio

⑧
Take a snapshot from live stream or playback
stream

⑨ View live stream in full screen

⑩ Toggle live video resolution

⑪ Toggle live video zoom scale

⑫ Settings of current camera

Pan, Tilt and zoom video

You can pan, tilt, and zoom your video feed.
1.Open the App.
2.Tap Play icon on the camera feed.
3.Use the Pan/Tilt controller to move left-right or upper-down
around.
4.Use the pinch gesture to zoom, and touch and drag to move
around the zoomed-in frame.

Record clips from live stream

1.Open the App.
2.Tap the camera feed image.
3.Tap Record to begin recording.
This icon turns blue to indicate that you are recording the live
feed.
4.To stop recording, tap Record again.
The video clip is saved in your album.

Take a snapshot from live stream

1.Open the App.
2.Tap the camera feed image.
3.Tap Screenshot.
The snapshot is saved in your album.

View clips and snapshots

The App stores recordings and snapshots in your phone.

1.Open the App.

2.Tap the camera feed image.
3.Tap Album
4.View your recordings and snapshots.

Share clips and snapshots

1.Open the App.
2.Tap the camera feed image.
3.Tap Album.
4.Select a clip or snapshot.
5.Tap Share icon in the upper-right corner of the page to share
it.

Delete clips and snapshots

1.Open the App.
2.Tap the camera feed image.
3.Tap Album.
4.Tap Edit in the upper-right corner.
5.Select clips or snapshots.
Tap Select All to select all recordings and snapshots in album.
6.Tap Trash-Bin icon.
7.Tap Delete to confirm.
8.Tap ALLOW to confirm again.

Change the video quality

You can set the video resolution. Higher video quality uses more
bandwidth. Using a lower resolution setting reduces the WiFi
bandwidth that is required.

1.Open the App.

2.Tap the camera feed image.
3.Tap HD (or SD) in the upper-right corner of the camera feed
image. Select HD (Higher video Quality) or SD (Standard video
Quality).

Stretch the video

1.Open the App.
2.Tap the camera feed image.
3.Tap [Auto/Full/Normal] in the upper-right corner of the camera
feed stream to stretch screen to your favorer.

Rotate camera feed image 180 degrees

1.Open the App.
2.Tap Function.
3.Tap Flip picture and rotate the image.

2-Way Audio
The camera includes a microphone that supports 2-Way Audio.
1.Open the App.
2.Tap the camera feed image.
3.Tap the Hold and talk microphone button.
4.The first time you use 2-Way Audio, allow JJHOME App to use
your phone’s microphone.
5.Hold the Hold and talk microphone button to turn on 2-Way
Audio.
Release the Hold and talk microphone button to turn off 2-Way
Audio.

Playback Local Recorded Footages

If you have a microSD card inserted and Local recording to mi-
croSD card turned on in your settings, the camera will continu-
ously record to that microSD card, even if offline.

1.Open the App.

2.Tap the camera feed image.
3.Tap Go replay button
This icon turns blue to indicate that you are playback.
4.Touch timeline blue bar and drag to move around to play-
back.
5.Tap Date upper timeline blue bar to jump to a dedicated
date quickly.
6.Tap File Folder icon to jump to precisely time list quickly.
7.View your recording.

Event Recordings
If you have a microSD card inserted and Local recording or
Alarm recording to microSD card turned on in your settings, the
camera can generate event recording while they are triggered
by detecting Motion or Sound and send a push notification to
your phone so that you can act quickly.

Set Detection Modes

Motion detection and Voice detection settings allow you to
control how they works.

1.Open the App.

2.Tap the camera feed image.
3.Tap Gear icon in the upper-right corner of the page.
4.Tap Moton detection to set sensitivity level of motion detec-
tion or disable it.
5.Tap Voice detection to set sensitivity level of voice detection
or disable it.
Tips: the more left of the slider, the more sensitively. Close
means disable it.

View Event Recording

1.Open the App.
2.Tap Events in the bottom-right of the camera feed image.
3.Tap the event thumbnail to view larger picture.
4.Tap Playback to view event footage video.

Use the filter

You can use the filter to find and view recordings based on your
selected criteria.
1.Open the App.
2.Tap Events in the bottom-right of the camera feed image.
3.Tap Date in the upper-left to select events of a date.
4.Tap Type in the upper-right to select the filtering criteria that
you want to use.

Turn off the filter

1.Tap the x at the end of the used filter name.
Configurations of the camera
1.Open the App.
2.Tap the camera feed image.
3.Tap Gear icon in the upper-right of the page and jump to
configurations of the camera.

Icon Item Descriptions

Your camera
name Name your camera as you wish

Remove the camera from current account to

Equipment another account.
transfer

WiFi Setting Select a WiFi for your camera

 Setup the camera feed image resolution.
Video Resolu- HD: High Quality
tion SD: Standard Quality

Setup how the camera record to microSD card.

Recording FULL TIME: continuously record to microSD card
mode ALARM: record events clips to microSD card only
DISABLE: disable recording to microSD card

Setup motion detection sensitivity level.

HIGH > MIDDLE > LOW > DISABLE
Motion de- HIGH: motion detection up to 10 meters
tection MIDDLE: motion detection up to 5 meters
LOW: motion detection up to 3 meters
DISABLE: disable motion detection
Smart AI Tracking is an interesting lab AI feature.
The device automatically detects moving object
and tracks to ensure that the moving object
always is in the center of the screen.
Motion de- This feature is continuously improving. If you have
tection any ideas, please feel free to contact us through
Feedback to help us make this feature better.

OPEN: turn on smart AI tracking

CLOSE: turn off smart AI tracking
Voice detec- Setup voice detection sensitivity level.
tion The more left of slider, the more sensitive. Slide to
the most right to disable voice detection
SD card ①Show inserted microSD card used capacity
manage- ②Tap FORMAT button to format inserted microSD
ment card remotely.
File the camera feed image or not.
Flip picture FLIP: flip the camera feed image 180 degrees.
CANCEL: turn off flip image

Device Infor-
Show the camera hardware information
mation

Tap YES to synchronize your camera local time

Time Settings
with your phone.

Time zone Tap YES to synchronize your camera time zone

Settings with your phone.

Tone Settings Setup notification tone language

Firmware up- Tap Firmware upgrade to check an upgrade

available? If yes, tap Confirm to upgrade the
grade
camera’s firmware to newest.
4.Cloud Storage Subscription
Plan

You can purchase a plan for your camera. This provides a flexi-
ble and customizable experience for your secured system.
With a cloud storage subscription, you can record to the cloud
with up to 1080p video resolution. Your clips save to your cloud
storage account for up to 7/30 days after recording.

Purchase A Cloud Storage Subscription Plan

1.Open the App.
2.Tap Cloud in the bottom-right of the camera feed image.
3.Tap Open cloud storage.
4.Purchase a subscription plan.
5.Don’t forget turn on Upload to cloud switch.

View Event Footage Videos Stored In Cloud

1.Open the App.
2.Tap Cloud in the bottom-right of the camera feed image.
3.Tap an event footage video from the list to view.

Use date filter

1.Tap Date in the upper-left of the page, select event footage
videos of the date quickly.
Tips: Day in the calendar with Bold means which date have
event footage videos.
Turn on/off storing event clips in cloud
You can turn on/off cloud storing as will.
1.Open the App.
2.Tap Cloud in the bottom-right of the camera feed image.
3.Tap Open cloud storage.
4.Toggle Upload to cloud switch on/off.

5.Manage the Device

Restart the camera from the App

1.Open the App.
2.Tap the camera feed image.
3.Tap Gear icon in the upper-right corner of the page.
4.Scroll to the bottom of the page.
5.Tap Restart device.

Reset the camera from the App

1.Open the App.
2.Tap the camera feed image.
3.Tap Gear icon in the upper-right corner of the page.
4.Scroll to the bottom of the page.
5.Tap Reset device.
Share the camera to your family members or
friends
1.Open the App.
2.Tap Share button in the bottom-right of the camera feed
image.
3.Enter a JJHOME App account (Phone number or Email).
4.Take a nickname.
5.Tap Confirm.

Cancel shared camera

1.Open the App.
2.Tap Share button in the bottom-right of the camera feed
image.
3.Select the account from Shared friend list, touch and drag to
left.
4.Tap Delete.
5.Tap Confirm.

Delete the camera from your account

1.Open the App.
2.Touch and drag the camera feed image to left.
3.Tap Remove device.
4.Tap Confirm.
6.My Profile

My Orders
List all subscription plan orders.
Tap an order table to get details.

Album
Tap Album jump to the camera recording clips and snapshots
album.

Settings
Adjust the App behaviors.

Item Descriptions

Receive notifica- Turn on/off your phone receive camera event notifi-
tion cations.

Allow notifications Jump to the App OS system notifications setup

WiFi settings help Tips of WiFi setting

About Android 10 Ask for “Floating Window” permission for Doorbell

product.

Consider the instability and latency of the Internet,

we do suggest that set 1 to 3 seconds stream buffer-
Live delay
ing time for live show.
0s means without stream buffing time.

Turn on means the App use hardware decoding for

videos & images, this way reduces your phone
Live delay
power consumption, give you better experience.

But, if hardware decoding doesn’t work correctly, you

can’t see normal videos & images, please turn off
this switch.
Account management

Item Descriptions

Modify password Change your account password

Unfortunately, you wish to delete your account. Al-
though we are reluctant to leave you, we still sup-
port your wishes.
Cancel account
1.Before deleting, all video devices bound to the
account must be unbound at first.
2.Delete the account.

Feedback
Want to talk to us? Please use the channels provided by Feed-
back to chat with us. Praise what we do well, complain about
what we do not do well, or provide suggestions to help us make
better products and build a better world together.
Thank you very much!

About
1.User license agreement
2.FAQ
3.Privacy rights