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Latitude 3510 Specs en Us

The document provides setup instructions and specifications for the Dell Latitude 3510 laptop. It includes chapters on setting up the computer, views of the computer chassis showing ports and connectors, technical specifications, keyboard shortcuts, and information on getting help and support from Dell. The document contains notes, cautions and warnings to provide important information to the user.

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0% found this document useful (0 votes)
33 views23 pages

Latitude 3510 Specs en Us

The document provides setup instructions and specifications for the Dell Latitude 3510 laptop. It includes chapters on setting up the computer, views of the computer chassis showing ports and connectors, technical specifications, keyboard shortcuts, and information on getting help and support from Dell. The document contains notes, cautions and warnings to provide important information to the user.

Uploaded by

dipinvp0092141
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 23

Latitude 3510

Setup and Specifications

Regulatory Model: P101F


Regulatory Type: P101F001, P101F002
August 2021
Rev. A04
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020-2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Contents

Chapter 1: Set up your computer................................................................................................... 4

Chapter 2: Chassis........................................................................................................................ 6
Display view.......................................................................................................................................................................... 6
Left view................................................................................................................................................................................ 7
Right view..............................................................................................................................................................................7
Palmrest view....................................................................................................................................................................... 8
Bottom view..........................................................................................................................................................................9

Chapter 3: Technical specifications............................................................................................. 10


Processors........................................................................................................................................................................... 10
Chipset.................................................................................................................................................................................. 11
Operating system................................................................................................................................................................11
Memory................................................................................................................................................................................. 11
Storage................................................................................................................................................................................. 12
Intel UHD Graphics............................................................................................................................................................ 12
Ports and connectors........................................................................................................................................................13
Audio..................................................................................................................................................................................... 13
Video..................................................................................................................................................................................... 14
Camera..................................................................................................................................................................................14
Communications................................................................................................................................................................. 15
Keyboard.............................................................................................................................................................................. 16
Touchpad..............................................................................................................................................................................17
Media-card reader..............................................................................................................................................................17
Power adapter.....................................................................................................................................................................17
Battery.................................................................................................................................................................................. 18
Dimensions and weight..................................................................................................................................................... 19
Display...................................................................................................................................................................................19
Fingerprint reader............................................................................................................................................................. 20
Security................................................................................................................................................................................20
Security Software............................................................................................................................................................. 20
Computer environment.....................................................................................................................................................21
Support policy..................................................................................................................................................................... 21

Chapter 4: Keyboard shortcuts.................................................................................................... 22

Chapter 5: Getting help and contacting Dell................................................................................ 23

Contents 3
1
Set up your computer
Steps
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.

2. Finish Windows system setup.


Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
● Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
● If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
● On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps


Dell apps Details

Dell Product Registration


Register your computer with Dell.

Dell Help & Support


Access help and support for your computer.

4 Set up your computer


Table 1. Locate Dell apps (continued)
Dell apps Details

SupportAssist
Proactively checks the health of your computer’s hardware
and software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.

Dell Update
Updates your computer with critical fixes and important
device drivers as they become available.

Dell Digital Delivery


Download software applications including software that is
purchased but not preinstalled on your computer.

Set up your computer 5


2
Chassis
This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key
combinations.
Topics:
• Display view
• Left view
• Right view
• Palmrest view
• Bottom view

Display view
Latitude 3510 display

1. Left Microphone
2. IR sensors
3. Camera
4. Camera-status light
5. Right Microphone

6 Chassis
6. LCD Panel

Left view

1. DC-in port 2. LED activity light


3. HDMI 1.4 port 4. USB 3.2 Gen 1 port with PowerShare
5. USB 3.2 Gen 1 Type-C port with DisplayPort 1.2 Alt mode

Right view

1. SIM card slot


2. Micro-SD 3.0 card reader slot
3. Universal audio jack
4. USB 2.0 Type-A port
5. USB 3.2 Gen 1 Type-A port
6. Network port
NOTE: Extend the latch at the bottom of the RJ45 port to connect an RJ45 cable.
7. Wedge-shaped security slot

Chassis 7
Palmrest view

1. Power button with optional fingerprint reader


2. Keyboard
3. Touchpad
NOTE: There is no LED on the power button. The power and battery status LED is located next to the charging port.

8 Chassis
Bottom view

1. Air vent
2. Service tag location
3. Speakers

Chassis 9
3
Technical specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.

Topics:
• Processors
• Chipset
• Operating system
• Memory
• Storage
• Intel UHD Graphics
• Ports and connectors
• Audio
• Video
• Camera
• Communications
• Keyboard
• Touchpad
• Media-card reader
• Power adapter
• Battery
• Dimensions and weight
• Display
• Fingerprint reader
• Security
• Security Software
• Computer environment
• Support policy

Processors
Table 2. Processors
Description Values
Processors Intel Celeron 10th Generation 10th Generation 10th Generation 10th Generation Intel
5205U Processors Intel Core Intel Core Intel Core Core i7 Processors,
i3 Processors, i5 Processors, i5 Processors, i7-10510U
i3-10110U i5-10210U i5-10310U

Wattage 15 W 15 W 15 W 15 W 15 W

Core count 2 2 4 4 4

Thread count 2 4 8 8 8

Speed Up to 1.9 GHz Up to 4.1 GHz Up to 4.2 GHz Up to 4.4 GHz Up to 4.9 GHz

Cache 2 MB 4 MB 6 MB 6 MB 8 MB

10 Technical specifications
Table 2. Processors (continued)
Description Values
Integrated Intel UHD Intel UHD Intel UHD Intel UHD Intel UHD Graphics
graphics Graphics Graphics Graphics Graphics

Chipset
Table 3. Chipset
Description Values
Processor Intel 10th Generation Core i3 / i5 / Intel Celeron 5000 series
i7

Chipset Intel Intel

DRAM bus width Two channels, 64-bit Two channels, 64-bit

PCIe bus Up to Gen 3 Up to Gen 2

Operating system
Your Latitude 3510 supports the following operating systems:
● Windows 11 Home, 64-bit
● Windows 11 Home National Academic, 64-bit
● Windows 11 Pro, 64-bit
● Windows 11 Pro National Academic, 64-bit
● Windows 10 Pro, 64-bit
● Ubuntu 18.04 LTS, 64-bit
● Neokylin 7.0

Memory
Table 4. Memory specifications
Description Values
Slots Two SODIMM

Type DDR4

Speed ● 2400 MHz (Intel Celeron)


● 2667 MHz (Intel Core i3 / i5 / i7)

Maximum memory 32 GB

Minimum memory 4 GB

Configurations supported ● 4 GB DDR4 at 2400 MHz/2667 MHz (1x4 GB)


● 8 GB DDR4 at 2400 MHz/2667 MHz (2 x 4 GB)
● 8 GB DDR4 at 2400 MHz/2667 MHz (1 x 8 GB)
● 16 GB DDR4 at 2400 MHz/2667 MHz (1 x 16 GB)
● 16 GB DDR4 at 2400 MHz/2667 MHz (2 x 8 GB)
● 32 GB DDR4, 2400 MHz/2667 MHz (2 x 16 GB)

Technical specifications 11
Storage
Your computer supports one of the following configurations:
● 2.5-in. 5400/7200 RPM, SATA hard drive
● M.2 2230/2280 for solid-state drive
The primary drive of your computer varies with the storage configuration. For computers:
● 2.5-in. 5400/7200 RPM, SATA hard drive
● M.2 2230/2280 for solid-state drive

NOTE: System's configured with 53 Whr battery would only support M.2 solid-state drives for storage.

Table 5. Storage specifications


Form factor Interface type Capacity

2.5-in. 5400 rpm, hard drive SATA 1 TB

2.5-in. 7200 rpm, hard drive SATA 500 GB

M.2 2230/2280 solid-state drive PCIe NVMe 3x4 Upto 512 GB

M.2 2280 Intel Optane Memory (10th Gen Processors) PCIe NVMe 3x4 512 GB

NOTE: Intel Celeron 5000 Series Processors would support PCIe Gen 2 speeds only.

Intel UHD Graphics


Table 6. Intel UHD Graphics specifications
Intel UHD Graphics
Bus Type Integrated
Memory Type UMA
Graphics Level i3/i5/i7: GT2 (UHD)
Estimated Maximum Power Consumption (TDP) 15 W (included in the CPU power)
Overlay Planes Yes
Operating Systems Graphics/ Video API Support DirectX 12, OpenGL (4.5 from Intel CML POR)
Maximum Vertical Refresh Rate ● HDMI 1.4: 4096 x 2160 @ 60 Hz, 24bpp, Via optional USB
Type-C to HDMI dongle
● Max Digital: (DP 1.2 over Type-C Port) 4096 x 2304 @ 60
Hz, 24bpp
Number of display supported Up to three displays supported via DisplayPort Multi-
Streaming Technology (MST)

Multiple Display Support Via Type-C: HDMI 1.4 (via optional USB-C cable to HDMI
cable);
DisplayPort 1.2 (via optional USB-C cable or USB-C to DP
cable);

External Connectors ● USB Type–C port


● HDMI 1.4 port

12 Technical specifications
Ports and connectors
Table 7. External ports and connectors
Description Values
External:
Network One Flip-down RJ 45 10/100/1000 Mbps

USB ● One USB 3.2 Gen 1 Type-C port with DisplayPort alt
mode/Power Delivery
● One USB 3.2 Gen 1 Type-A port with PowerShare
● One USB 3.2 Gen 1 Type-A port
● One USB 2.0 Type-A port

Audio One Universal Audio Jack

Video One HDMI 1.4 port

Power adapter port 4.5 mm barrel-type

Security One Wedge shaped lock slot

Card slot One microSD 3.0 card slot

Table 8. Internal ports and connectors


Description Values
Internal:

One M.2 Key-M (2280 or 2230) for solid-state drive ● One M.2 2230 slot for Wi-Fi
One M.2 3042 Key-B for WWAN ● One M.2 slot for 2230/2280 solid-state drive
● One M.2 3042 slot for WWAN
One M.2 2230 Key-E for WLAN
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
SLN301626.

SIM card uSIM card slot

Audio
Table 9. Audio specifications
Description Values
Controller Realtek ALC3204

Stereo conversion Supported

Internal interface Intel HDA (High definition audio)

External interface Universal Audio Jack

Speakers 2

Speaker Output Average 2W

Technical specifications 13
Table 9. Audio specifications (continued)
Description Values
Speaker Output Peak 2.5 W

Video
Table 10. Discrete graphics specifications
Discrete graphics
Controller External display support Memory size Memory type

NVIDIA GeForce MX230 Not Supported 2 GB GDDR5

Table 11. Integrated graphics specifications


Integrated graphics
Controller External display support Memory size Processor

Intel UHD Graphics ● One HDMI 1.4 Shared system memory ● Intel Celeron
● One USB 3.2 Gen 1 Type-C port with Processor 5000
DisplayPort alt mode series processors
● Intel 10th
Generation Core
i3 / i5 / i7
processors

Camera
Table 12. Camera specifications
Standard Webcam
Description Values
Number of cameras One

Type HD RGB camera

Location Front Camera

Sensor type CMOS sensor technology

Resolution:
Still image 0.92 megapixel

Video 1280 x 720 (HD) at 30 fps

Diagonal viewing angle 87 degrees

Table 13. IR Webcam specifications


IR Webcam
Description
Number of cameras One
Type HD RGB-IR camera

14 Technical specifications
Table 13. IR Webcam specifications (continued)
IR Webcam
Description
Location Front Camera
Sensor type CMOS sensor technology
Resolution
Camera
Still image (megapixel) 0.92
Video 1280 x 720 (HD) at 30 fps
Infrared camera
Still image 0.23 megapixel
Video 640 x 360 at 30 fps
Diagonal viewing angle
Camera 87 degree
Infrared camera 87 degree

Communications
Ethernet
Table 14. Ethernet specifications
Description Values
Model number Integrated Realtek RTL8111H

Transfer rate e.g. 10/100/1000 Mbps

Wireless module
Table 15. Wireless module specifications
Description Values
Model number Intel Wi-Fi 6 AX201 Qualcomm QCA61x4A

Transfer rate Up to 2400 Mbps Up to 867 Mbps

Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz

Wireless standards ● WiFi 802.11a/b/g ● WiFi 802.11a/b/g


● Wi-Fi 4 (Wi-Fi 802.11n) ● Wi-Fi 4 (Wi-Fi 802.11n)
● Wi-Fi 5 (Wi-Fi 802.11ac) ● Wi-Fi 5 (Wi-Fi 802.11ac Wave 2)
● Wi-Fi 6 (WiFi 802.11ax)
● Wi-Fi 6 (WiFi 802.11ax)

Encryption ● 64-bit/128-bit WEP ● 64-bit/128-bit WEP


● AES-CCMP ● AES-CCMP
● TKIP ● TKIP

Technical specifications 15
Table 15. Wireless module specifications (continued)
Description Values
Bluetooth Bluetooth 5.1 Bluetooth 5.0

Table 16. WWAN module


Feature Specifications
Model number Dell DW5820e Intel 7360 LTE-A
Host interface M.2 3042 form factor
Network standard LTE FDD/TDD, WCDMA/HSPA+, GNSS/Beidou
Transfer rate Up to 450 Mbps DL/50 Mbps UL (Cat 9)
Operating Frequency Bands (1,2,3,4,5,7,8,11,12,13,17,18,19,20,21,26,28,29,30,38,39,40,41,66
), HSPA+ (1, 2, 4,5, 8)
Data Rate ● LTE FDD: 450 Mbps DL/50 Mbps UL (Cat 9)
● LTE TDD: 347 Mbps DL/30 Mbps UL (Cat 9)
● UMTS/HSPA+: UMTS 384 kbps DL/384 kbps UL
Power supply DC 3.135 V to 4.4 V, Typical 3.3 V
Antenna Diversity Supported
Radio On/Off Supported
Wake On Wireless Supported
Temperature ● Normal operating temperature: -10°C to + 55°C
● Extended Operating temperature: -20°C to +65°C
NOTE: Variation in temperature can affect the
performance of the WWAN card.

Antenna connector ● WWAN Main Antenna X 1


● WWAN Diversity Antenna X 1

Keyboard
The following table lists the keyboard specifications of your Latitude 3510.

Table 17. Keyboard specifications


Description Values
Keyboard type ● Standard keyboard
● White Backlight keyboard

Keyboard layout QWERTY

Number of keys ● United States and Canada: 101 keys


● United Kingdom: 102 keys
● Japan: 105 keys

Keyboard size X=18.7 mm key pitch


Y=18.05 mm key pitch

Keyboard shortcuts Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to

16 Technical specifications
Table 17. Keyboard specifications (continued)
Description Values

perform secondary functions. To type the alternate character,


press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.

Touchpad
The following table lists the touchpad specifications of your Latitude 3510.

Table 18. Touchpad specifications


Description Values
Touchpad resolution:
Horizontal 305

Vertical 305

Touchpad dimensions:
Horizontal 105 mm (4.13 in.)

Vertical 80 mm (3.15 in.)

Touchpad gestures For more information about touchpad gestures available on


Windows, see the Microsoft knowledge base article 4027871
at support.microsoft.com.

Media-card reader
Table 19. Media-card reader specifications
Description Values
Type One Micro SD 3.0 card

Cards supported ● Micro Secure Digital (mSD)


● Micro Secure Digital High Capacity(mSDHC)
● Micro Secure Digital Extended Capacity(mSDXC)

Power adapter
Table 20. Power adapter specifications
Description Values
Type 45W 65W 65W Type-C (Optional)

Connector dimensions: 2.9 mm x 4.5 mm 2.9 mm x 4.5 mm 48.26 mm x 129.54 mm x


215.9 mm

Input voltage 100 VAC x 240 VAC 100 VAC x 240 VAC 100 VAC x 240 VAC

Technical specifications 17
Table 20. Power adapter specifications (continued)
Description Values
Input frequency 50 Hz x 60 Hz 50 Hz x 60 Hz 50 Hz x 60 Hz

Input current (maximum) 1.30 A 1.60 A / 1.70 A 1.70 A

Output current (continuous) 2.31 A 3.34 A 3.25 A

Rated output voltage 19.50 VDC 19.50 VDC 20 VDC

Temperature range:
Operating 0°C to 40°C (32°F to 0°C to 40°C (32°F to 0°C to 40°C (32°F to
104°F) 104°F) 104°F)

Storage -40°C to 70°C (-40°F to -40°C to 70°C (-40°F to -40°C to 70°C (-40°F to
158°F) 158°F) 158°F)

Battery
Table 21. Battery specifications
Description Values
Type 40 Whr 53 Whr

Voltage 11.40 VDC 15.20 VDC

Weight (maximum) 0.18 kg (0.40 lb) 0.24 kg (0.53 lb)

Dimensions:
Height 184.10 mm (7.25 in.) 239.10 mm (9.41 in.)

Width 90.73 mm (3.57 in.) 90.73 mm (3.57 in.)

Depth 5.75 mm (0.23 in.) 5.75 mm (0.23 in.)

Temperature range:
Operating 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F to 95°F)

Storage -40°C to 65°C (-40°F to 149°F) -40°C to 65°C (-40°F to 149°F)

Operating time Varies depending on operating conditions Varies depending on operating conditions
and can significantly reduce under certain and can significantly reduce under certain
power-intensive conditions. power-intensive conditions.
Charging time (approximate) 4 hours (when the computer is off) 4 hours (when the computer is off)
NOTE: Control the charging time, NOTE: Control the charging time,
duration, start and end time, and so duration, start and end time, and so
on using the Dell Power Manager on using the Dell Power Manager
application. application.

Life span (approximate) 300 discharge/charge cycles 300 discharge/charge cycles


Coin-cell battery CR2032 CR2032

18 Technical specifications
Table 21. Battery specifications (continued)
Description Values
Operating time Varies depending on operating conditions Varies depending on operating conditions
and can significantly reduce under certain and can significantly reduce under certain
power-intensive conditions. power-intensive conditions.

Dimensions and weight


Table 22. Dimensions and weight
Description Values
Height:
Front 17.97 mm (0.71 in.)

Rear 17.97 mm (0.71 in.)

Width 361.40 mm (14.23 in.)

Depth 247.85 mm (9.76 in.)

Starting weight 1.79 kg (3.95 lb)


NOTE: The weight of your tablet depends on the configuration
ordered and the manufacturing variability.

Display
Table 23. Display specifications
Decsription Values
Type High Definition (HD) Full High Definition (FHD) Full High Definition (FHD)

Panel technology TN WVA WVA

Luminance (typical) 220 nits 220 nits 220 nits

Dimensions (active area):


Height 193.60 mm (7.62 in.) 193.60 mm (7.62 in.) 193.60 mm (7.62 in.)

Width 344.20 mm (13.55 in.) 344.20 mm (13.55 in.) 344.20 mm (13.55 in.)

Diagonal 394.90 mm (15.54 in.) 394.90 mm (15.54 in.) 394.90 mm (15.54 in.)

Native resolution 1366 x 768 1920 x 1080 1920 x 1080

Megapixels 1.05M 2.07M 2.07M

Color gamut NTSC 45% Typ. NTSC 45% Typ. NTSC 45% Typ.

Pixels per inch (PPI) 100 141 141

Contrast ratio (min) 500:1 700:1 700:1

Response time (max) 25 ms 25 ms 25 ms

Technical specifications 19
Table 23. Display specifications (continued)
Decsription Values
Refresh rate 60 Hz 60 Hz 60 Hz

Horizontal view angle 40 degrees (Left/Right) 80 degrees (Left/Right) 80 degrees (Left/Right)

Vertical view angle 10 degrees (Up) / 30 degrees 80 degrees (Up/Down) 80 degrees (Up/Down)
(Down)

Pixel pitch 0.252 mm 0.179 mm 0.179 mm

Power consumption 4.2 W 4.2 W 4.2 W


(maximum)
Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare

Touch options No No Yes

Fingerprint reader
Table 24. Fingerprint reader specifications
Description Values
Sensor technology Capacitive

Sensor resolution 500 dpi

Sensor area 4.06mm x 3.25 mm

Sensor pixel size 80 x 64

Security
Table 25. Security specifications
Features Specifications
Trusted Platform Module (TPM) 2.0 Integrated on system board
Fingerprint reader Optional
Wedge-shaped lock slot Standard

NOTE: Systems with Intel Celeron 5000 series processors ship with firmware TPM only.

Security Software
Table 26. Security Software specifications
Specifications

Dell Client Command Suite

Optional Dell Data Security and Management Software


Dell Client Command Suite

20 Technical specifications
Table 26. Security Software specifications (continued)
Specifications

Dell BIOS Verification


Optional Dell Endpoint Security and Management Software
VMware Carbon Black Endpoint Standard
VMware Carbon Black Endpoint Standard + Secureworks Threat Detection and Response
Dell Encryption Enterprise
Dell Encryption Personal
Carbonite
VMware Workspace ONE
Absolute® Endpoint Visibility and Control
Netskope
Dell Supply Chain Defense

Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 27. Computer environment


Description Operating Storage
Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)

Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)

Vibration (maximum) * 0.66 GRMS 1.30 GRMS

Shock (maximum) 110 G† 160 G†

Altitude (maximum) -15.2 m to 3048 m (4.64 ft to 5518.4 ft) -15.2 m to 10668 m (4.64 ft to 19234.4
ft)

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

Support policy
For more information on support policy, see the knowledge base articles PNP181418, PNP43920 and PNP179097.

Technical specifications 21
4
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts
remain the same across all language configurations.

Table 28. List of keyboard shortcuts


Keys Primary behavior
Fn + F1 Mute audio

Fn + F2 Decrease volume

Fn + F3 Increase volume

Fn + F4 Play/Pause

Fn + F5 Turn on/off keyboard backlight

Fn + F6 Decrease brightness

Fn + F7 Increase brightness

Fn + F8 Switch to external display

Fn + F10 Print screen

Fn + F11 Home

Fn + 12 End

Fn + Ctrl Open application menu

22 Keyboard shortcuts
5
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:

Table 29. Self-help resources


Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app

Tips

Contact Support In Windows search, type Contact Support, and press


Enter.
Online help for operating system www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and Your Dell computer is uniquely identified by a Service Tag or
learn more about your computer through videos, manuals and Express Service Code. To view relevant support resources for
documents. your Dell computer, enter the Service Tag or Express Service
Code at www.dell.com/support.
For more information on how to find the Service Tag for your
computer, see Locate the Service Tag on your computer.

Dell knowledge base articles for a variety of computer 1. Go to www.dell.com/support.


concerns 2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the
keyword, topic, or model number, and then click or tap the
search icon to view the related articles.

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.

Getting help and contacting Dell 23

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