Building Confidence for False Beginners in TOEIC —— a TOEIC Preparation LC+RC Park Hye Young + Jeon Ji Won ‘# New TOEIC Materials % Clear and Detailed Explanations % Varied Passages and Selected Questions nv a ‘Cong ty TNHH uA xuit Ban TONG HOP Nhan Tri Viet THANE 6 HO cal aanTOEIC PreparationTOEIC Preparation LC + RC (Volume 2) Copyright© 2018 by Pack Hye Young & Jeon J Won Vietnan’s eon © 2019 by Nn Ti Vet Co, i This edtion is pubshed in Vietnam under @ iense Agreement between Darskvon, nc and Nan Tit Co Lt Alright reserved, Nopatof tis pubtication may be reproduce, stored ina cetial system, or transite in any form ob any means eletronle, mechan, photocopying. recording, or otherwise without the pir writen permission ofthe copyright ownersTOEIC Preparation NTV Cong ty TNHH Nhan Tri Vigtfata \a 4 ‘TOEIC Preparation LC + RC Volume 1 & Volume 2 are the right books for ‘you ~ those who are planning to take the TOEIC test in the near future It is important to understand that TOEIC Is not the kind of general English you have so far been familiar with. You must, therefore, know the structure of the test, especially the new test format, to familiarize yourself with the various kinds of questions and text types. Undoubtedly, TOEIC Preparation LC + RC series will meet your demand, Firstly, both listening and reading parts are presented in one book, which is very convenient for users. Each section begins with an introduction to a particular part of the TOEIC test, explaining what itis ike and providing ‘an example, Secondly, a wide range of exercises together with actual test practice throughout the book will enhance your test-taking skills, which may result in great success in the coming test. Finally, it is essential that ‘you repeatedly do the practice tests in the book, check your work to draw ‘experience and refer to additional materials in the same series. ‘TOEIC Preparation LC + RC series can be used in class wit the asistance of an instructor or for slf-study Through the step-by-step approach to learning and using test-taking skills, you not only become comfortable with the TOEIC test but also Improve your overall English language ability,CONTENTS ‘About the Book § ‘About TOBC 6 on Getic GENEID fet Photos fone reson ©? UMT) Pans_subjec uve 10 Pat Business Activites Pans Letters 16 [ Far2_tnforation duestion () (MD ts tenses (wo; wnat win) marae io Pas Voice Messages 2 ceri ads oe ea Pen nctive oie & Passive Voie 25 Personnel sues x0 Pet Notices " Information Questions (2) (GID Ft Nouns, Pronouns & (Wen, Where) 6 Possessive cjectves PublicAnnouncements 50 Pat? Advertisements Photos of More than PotSTorntves “wo People = Objects & offer Eauipment CGH Pets Gerunds Peté Announcements {nformation Questions (2) ee (ow, why) ‘Commercial Broadcasts Adjectives, Adverbs & Comparisons Photos of Objects/Scenes Notices Business Events (GET Pans Paricples ana parcial ‘Yes/No Questions (8e) Phrases Radio Broadcasts Pan? Text Messages & Ontine Yes/No Questions Chat messages (suxiary/sodal verbs) " Travel Busines eps GED is conunctons Pats eters Negative Questions & Tag Questions Pa Relative Pronouns & business Meetings etative verbs ‘oF Questions & ingirect Fat? Double Passages ‘questions GED Pos subjunctive mood At Pui Places Pats aries statements Speeches & Presentations GED Pets Prepositions Pei? Triple PassagesPVT RUC e Dlg ESS Each urt inthe book presents two parts inthe Listening Comprenension (LL) est tor example Vartan Part 3 Part 2 ana Part You can therefore lesn two ferent parts atthe same time in aunt, ‘Ntypicel unit consists ofthe following sections: + Commonly used expressions You wil ook atthe lists of words and phrases, isten tothe CD and repeat order to familarize yourself with a numberof expressions that are commonty found on the test. Practice For Par the Practice section asks you to listen an choose all the correct statements about two photos then listen again and complete ‘each gepped statement with the missing words. For Part 3 or Part 4 the Practice section requires you to listen and fil the conversation ‘or the tak with the missing words. This section helps you get used to the format ofthe listening test and at the same time gradually lemprove your stoning sil » Exercises ‘Tere ae two exercises in this sion. Bree A ges you an opportunity tod the rin’ sample listening tes ‘then ecrcise Bark you to Isten again ad fin the missing words to complet the descipive statements, the conversation, or the talk you have jst heard in exercise Qe HEHE ee + Practice with Actual Questions This section throughout the LC part helps you practic the four parts ofan actual TOEIC Listening test. Doing this eseatedly wl, without doubt, strengthen your test-taking bitStren Similar tothe units inthe LC part, each unit inthe Reading Comprehension (RC) section aso presents ‘wo parts, fe example Part Sand Pat 6 r Part Sand Part 7. You can therefore learn twa diferent parts ‘typical unt consists ofthe following sections: + Grammar Points Each unit presents some important _rammar points that are often found on ‘the TOEIC Reading test, which not only enlarges your grammar knowledge but so develops your test-doing ability, + Exercises There are tao exercises below each ramen lesson, iferent types of exercise A enable ou to consolidate the _rarnmar points you hae ust learnt, ‘whereas question in exercise 8 give you 8 chance to get access tothe typical ‘nes in Part of the TOEIC Reading tet. Practice with Actual Questions his section provides you with various exerses in Parts 5, More Practice 6, and 7 of the actual TOEIC test. Doing this repeatedly wil ‘The three similarly designed certainly enhance your ably in the real tes. exercises at the end of ach unt In both LC and RC parts aim at building your business-related vocabulary as well s improving your sil in doing Part of the testAbout TOEIC What i TORIC? TOEIC is short for Test of English for International Communication. It is an English language test to measure the everyday business English skills of non-natve people working in an international environment. Employers may use the results to make hiring, decisions, promotions, or transfers depenting on job seekers’ English ability, TOEIC Test Structure Proto Descriptions ‘Question ~ Response la Conversations Talks Incomplete Sentences ‘Text Completion Single Passages Double Passoges Tiple Passages 7 Parts 120 minutes ‘The TOEIC test measures test-takers’ listening and reading sklls in dally work situations ‘and activities, such as General business (sales, marketing, presentations, negotiations, etc), Dfice (meetings, telephone, work procedures, etc), Eating out (restaurarts, making reservations, et.), Heath (hospitals, visiting doctors, ete), Travel (schedules, transport, announcements, etc), Entertainment (musi, at, museums, etc.) and many mere.Listening Comprehension Photo Descriptions Question - Response Conversations rasEEEEEY Photos of One Person Business Activities Se ee ee Fart 3 Se ee eet eee ree) eesPhotos of One Person + Every statement in Port 1 deseribes a certain activity in the photo, The statements ofton use the present continuous tense: be + verb-ing + Descriptive statements about the things around are also ven in addition to the ones describing the person’s activity or condition, [esnnens wes ooressons Ra ie Describing the person's clothing or Describing the person’s activity wth hands accessories is holding documents i wearing glasses is moving some furiture is wearing a scart is carrying potted plants is putting on a jacket is pointing at a monitor Is taking off a jacket is picking up some flowers Is trying on a dress Describing the person's activity with feet Describing the person's activity with eyes is walking along the street Is looking at the screen is strong on the beach is watching a street performance is Wing onthe grass is checking the hood is going up the stairs Is reading a magazine Is running on a track Is inspecting a machine 1s boarding getting on a vehicle (EIEIED ister and chose athe corect statements about the pote then listen aenin and complete each one with the missing words. tn (@)Themanis (©) Themanis _ (© The mans ()The manis__ Heis @Heis Obels OHeis‘A. sten and choose the best descriptive statement for each photo, 2 a ® © 4 ® ® © © ® © © © B Listen again and complete each statement with the missing words. wid] 1 (B) The woman is - 2 The _ Lis the (@ Tre woman is some tai decuments, (@) She is the stairs, (© The woman is some (©) The woman is. at the gym. (©) Tre woman is her (0) The woman is shoes, 3 WSte 4 (Aman @)ste (Aman ste (Aman (0) She (Aman pack putup handoutBusiness Activities + Part 3 includes conversetions related to business contexts such a3 checking oF adjusting schedules and asking for assistance in work + Thete are also some conversations about business meetings, announcements, office prob: lems, personnel changes, contracts, et. + You have to listen carefully to grasp the main idea ofthe conversation. [conor ued esr: iH] Vocabulary related to business contexts send a document final version come up wth an idea advertisig campoian wte upa report meet adeadine budget report write a contract finalize a project try out schedule a meeting reach an agreement ina mecting meet demand V commercial hire consulting fern scheduling contct (LIED ste and compe .W_ Sam, "ve just finished bit rofread a proposal make a suggestion put off ameeting the conversation with the missing words ver] {or the DG Corporation Wor, you are sofa .W Yeah, | worked hard unt late at night. So, Ifyou have some time to it M Sure, do you need it .W How about this aftemoon? Ii like tot wit up a prope take ety ew ayse=D ‘A. Read the questions and possible answers, then listen to the conversation and choose the best answer to each question vest] 1 Wis the man cling? 3 What wil the man probably do next? (A) To have a meeting (8) Ge over the figures withthe woman (8) Toreview something (8) Call back inthe afternoon (©)Toschedlea gathering (© Visit the office immediately (0) Task question (©) Contact Mr: Bremen in person 2 Who most ikely isthe woman? (A) Asales representative (8) Atravel agent (©) Amanager (O) Asecretary raven senate 0 gathering sls representave ‘evel azont Immesttey Inesen B Listen again and complete the conversation withthe mising words Seo bee CC oUt hte ee aeListen and choose the best desripve stale for eat photo eel “” ® © © o © © oO © ® © oO ” © © oO ® ® ©Listen to the two conversations and choose the best answer to each question, 7 What des the woman want the man 10. What are the speakers planning to do? ‘todo? (A) Talk to thelr supervisor (A) Help her with some work (@ Start an event for advertisement (8) Write a proposal (© Release a new product (©) Cancel the project (© Reschedule the campaign (©) Callthe A&G Corporation 11, What isthe woman going to do before {8 What does the woman mean when she next week? Says “Is not tke that"? (4) She wil come up with a det. (A) She Git ike the proposal. (@) She wil brainstorm some ideas. (B) Shes not satisted withthe work. (© She will prepare a report. (©) Her work is not proceeding well (©) She will wite a proposal (©) Her problem has not been solved. 12 Why cant the speakers have ameeting 8. Whats the man going to do next? next week? (A) He going to collet data, (A) One of thelr coleagues isnot avalable. (8) He & going to write a proposal (8) One ofthe participants fs kk. (©)He & going to contact the A&G (©) The product has not been rleased yet Corporation (0) They need to go on vacation, (©) He gong to folow the woman's advice,‘A Find out the meaning of the following business-related words and phrases in your dictionary, sales figures ft postpone take over promote sales ‘Match the verbs inthe left column with their corresponding phrases in the right column. 1 go @ a supplier submit 9 new product calloff an event 2 a 4 release @over a report 5 bre © 2 proposal ‘Choose the correct phrases given in the box to complete the sentences below. ‘deal with get back to make it to make an announcement shut down wai yu as soon 95am done with tis leant___the meeting because Iam stuck in traffe ue to a decrease in sales, the factory has decided tothe production, ‘We setup a new team to___eustomer complaints. ‘The president said that hes goingto: Information Questions (1) (Who, What, Which) . Voice Messages See eee ee eee nL eed Sa * Identity whether who, what, which asks about the subject or object by paying attention to ere ees Se ee eed ce + Learn and memorize the expressions that are commonly found in voice messagesInformation Questions (1) (who, wnat, Which) = Questions starting with the question word ho, what or which ara uted to atk about the subject or object. The word order in a question asking about the subject is: Who/What/Which + main ver..? and about the object is: Who/What/Which + auxllay/modal verb + subject + ‘main verb. + Questions starting with Wht do you think of ask about the secand speaker's opinion. + Which is used to ask about a specific choice (possibly from a limited number af options), whereas wiiat does not imply a choice. PEED ten and repost wis Question ‘Answer (G: What is the best way to get to the A: Route 15 isthe fastest What/Wiho as __sipert? ‘A: How about taking a tax? ‘hesubecl Who booked the fight test? A: Someone in Human Resources 1 My secretary de 1G; Who do Ineed to speak to about A: Mr. Frank isin charge o it ‘ynot/Wiho as __ the conference? A: Contact Ms. Kim. theobject —@: What do you think ofthe new A: Itis comfortable, cai? (opinion) As | prefer the old one ‘Which/Whst + Which laptop would you {A The blue one is on sale. oun recommend? (choice) What features are you looking for?=> ‘A. Listen to the questions and possible responses, then choose the best response to each question. rn 1a ® co 5 A e © 20 ® © °w 8 © 28 8 © 7H ® © 40 © © 2H ® © B Listen again and fill in the missing words to complete the gaps. win 1 does the bank 2 5 ante iit oo? (8) Atnineotcock 0) Amectingis— i (@)OnWeenesy. No,its cae (ore. its the ATM. © the ceremony pee ' about 6 does tis brecase ardering ofc supplies? ? (9 Me Smiths thot ipatit (2) No, leer pace the ode (© That's Karen's COWehave Set (OMe Cho 2 the hot fortheNew 7 a you “York conference? for tonight? (2) Maybe next month (09 Ruth Dining (Ws. choi rom © the food was (For ve days. (© Ws seven odoek 4 the new 8 the presentation seftvare? onthe ? (29 My computer _ 0 Yes, 1am (%s, that’s (The is (Ots__ the (©) Ask Ms, Jonson inthe SB oview fice an oer eno man Reser to ce betase Sg took ose Peso! Depstment aVoice Messages + Voize messages are divided into phone mo=z messages, + Yor have to find out the main ideas of these messages as well asthe ‘elstlonshlp between the caller and the receiver y the caller and sutomatie answering + You must listen and remember the suggestions which are often heard at the end of the ae AED se av repeat ma] aaapeEae aaa! 2 Se SoC ai cae esis soca [tm ta 732 = Ss oe = iro CE ees Ferearenie leet ana Sed othe EL Lp mange a nd (EIEEIED ston an compete the tak wth the ising words rs] Be nee eis Sore conver earn fe ius acess pot ee ee ceratatic ves SEL amare Tcueaae gs inlet areas a ED crs ves comet from Ato 8 2aD ‘A. Read the questions and possible answers, then choose the best answer to each ‘question va) 1 What type of business recorded the 3 Why does the speaker provide the message? telephone number? (8) Ar automabile rept shop (A) For faster service (@)Aconstruction company (6) Fora towing service © A towing compary (©) For eiscounted prices (0) Acar manufacturer (© For new products 2 Whats the company proud of? (Its great prices (Its ast service (©)itsheptul stat (© Its convenient locations race ra sa B Listen again and fill in the missing words to complete the talk. wa) M Youre Nick ones Cr Repair We and foral ypesot Weare____of our for offering the best prices with excellent service in Orange County. We are open from Mnay saturday rom seven A.M to eght Pm Please be that we ur toving sercs. you need to cr please Pact Towing at 333-7655. Thank you ep ‘ate oo ‘reach ‘ema Senne( Practice with Actual |) Listen aid house he best esponse Lo each question a] 1. Mark your answer on your answer sheet. “ ® oO 2. Maik your answer on your answer sheet. » © © 3. Mark your answer on your answer sheet. aw ®) oy 4. Mark your answer on your answer sheet, a (e) oO 5 Mark your answer on your answer sheet. » © © (4 Mark your answer on your answer sheet. ® © © 77 Maik your answer on your answer sheet. o © © {Mark your answer on your answer shee. ® © © 9. Mark your answer on your answer sheet, a (B) oO “Mark your answer on your answer sheet. ® © © 2LUnten to the two talks and choose the Best answer to each question. =e 11 Whats wrong with the product? (4 tis the wrong color. (6) isthe wrong size. (© tis eamaged (itis t00 expensive, 12, Whats the speaker going to do tomorrow? (A) She is going to get a refund () She is going to move toa new place. (© She i going to send the product back. (©) She going to visit the store. 48, What does the speaker want to know as soon as possible? (A) Whether a sie can be changed (8) Whether an aaltional discount can be offersd (©) Whether extra products can be sold (O) Wherher a cifferent address can be used Order Form 87652 er 14. Look a the graphic, Which quartty on the original order form is no longer accurate? wr 3 o7 oo 15, What event wil take place on Wednesday? (A) An orientation session () A business meeting COAstatt party (0) An employee training session ‘6. Why dos the speaker want a return cal? (4) To tak tothe manager (8) To order more items (© To cancel the order (0) To contim a delivery date 25‘A Find out the meaning of the following business-related words and phrase in your dictionary. pplicant employee Interviewer Interviewee cover letter Match the words inthe left column with their corresponding phrases in the right column, write @ fora job requirements ® a letter of recommendation submit © a résumé by Friday start @ a jb fair display hold @ 2 career in marksting CChoose the correct words or phrases given in the box to complete the sentences, below. candidate filing out applied for qualified hiring The woman isa form. Jack Taylor isthe best {or the postion. Did you get the job that you 2 Weare ______ workers fer the new factory Heiswel___________for the marketing jo.Photos of Two People Personnel Issues Se ee inthe photo, Ce td personne! issues (recruiting, promoting, training, et.) and look forthe key words in the ‘questions See eeePhotos of Two People + Look at the photo and pay attention tothe activity that the two people are doing together. + Predict possible statements that may be heard about each person's activity/stte + Besides, focus your attention onthe things around them. SMM sen ac sepa ‘The two people's activity ‘The two people's posture are holling documents are sitting on a bench are shaking hands are bending over to are packing things ate standing on the stage are unpacking things are leaning on a railing are handing something to the others ate leaning against the wall ate lying on the floor The two people's activity with eyes ‘The things around are locking at each other |s hanging on the wall ae staring at the notebook is set on the table are waiching a performance are stacked on the flor are ponting atthe picture 's positioned inthe comer are studing the menu are attached to the wall are exzmining the equipment Is placed on the counter LUsten and choose all the correct statements about the photo, then listen _again and complete each one with the missing words (A) The women are (8) The women are (©)One ofthe wornen is (©) One ofthe women is (A) They are (@) The shelves (©) They ae 2 Trey 8ED ‘A. Listen and choose the best descriptive statement for each photo. wes] fay “©oe oo “” ® © O © ® © © B Listen again and fill in the missing words to complete the statements. wine] 1 (9 Theyre SEE 2) They are some (They we posters the document They are OThey are tous (© one ofthe mens 2 (They ae (0) One ofthe men fs 7 38) hasbeen & (A) Theyore_ some onthe chic coffee The coffee cups _—_ @Treywe (©) The women are ©The glasses (0) The women are (0) The tablevare hardout laugh out ioud tun post pac ote Sowers Feocat eae ther takeout Stuoy te menaPersonnel Issues + Conversations on the topic of personnel will be about recruiting, promoting, evaluating, taking leave, training employees, ete + Try to learn vocabulary related to this topic tobe able to succeed on the actual test. (MENTED sen anc repeat Ba Vocabulary related to personnel issues job opening training session take a day off offer a position epply fora position human resources pid vacation| night shit ‘apply tea company sick leave ‘overtime pay severance package be qualified for ‘qualifications Job description ‘get 2 pay raise train employees ‘urn in a resignation give two weeks’ notice replacement performance review/ be promoted/ Uwansfer/relocate ——_résumé/ perforrrance gt 2 promotion curriculum vitae (CV) evaluation be eligible for application (forms) maternity leave cover let er (EIEEIED Usten and fi inthe mising words to complete the conversation W saw an advertisement inthe paper for a — in your rm caling to find out if the is 1M. Yes, sure, We are getting applications until next Thursday. Please send your résumé along, witha cover letter. W Allright, see. When 1M: Aweek from next Thursday. We wll contact you after we CED wreteret seen ssi berceaiea teen avai= ‘A. Read the questions and possible answers, then listen to the conversation and. choose the best answer to each question 11 Who most key is Nicolas? (A) Aclent B)Asecretary (©) A supervisor (©) Acoworker 2 What does the woman want to do? (8) Toke some days off (8) Meet her farily (©) Toke care of her children (0) Go on vacation eal '3. What wil the man probably de next? (A) Take two days off withthe woman (©) Reject the woman's request (© Approve the woman's request (0) Tak to his boss again ons supervise cononter B Listen again and fill in the missing words to complete the conversation. wits] W Hel, Noa. iflan some time off ext week Mek 2 You know everybody _ the Metton Project. Wow, butt have a [And | need to take care of it next week MM Allright. So do youneed to > W Two days, Wednesday and Thursd. tat ome tne oft ‘amy emergency aPractice with Actual Questions [EGER usten ana choose the best descriptive statement for each photo Sa] a0 Ww 2 ” ® © © ® © © eh {, ® ® © oO ” © © o © ® © o 82Listen to the two conversations and choose the best swe Lo wath question, S79] sess ego? (A) A newly hired employee Osmamee i neretzwen oes + | (0) Their job satisfaction eon Sa Dn ‘1, What will the man probably do next? ay (Apply forthe job (© Put outa job advertisement (©) Talk to his friend about the ob (©) Contact Mike to discuss seme details 7. Who most kel is the woman? —_ 12, What does the woman mean when she says, "That would make things much (© Asal representative case? See (A) The man wil beable to leeve the OA receptionist company, (©) She will be able to find Mike's {8 Look atthe graphic. Where wil the man replacement. most key go? (© The man wil beable to fn a new ob. (A Tothe Sales Department (©) She wil be able to let Mike go. (©) To meeting oom A (© To meeting room B (0) Tothe reception desk ‘8 What does the woman ask the man to do? (A) Double-check his schedule (©) Wait afew minutes (© Come back in a few minutes (©) Firish the interview soon i. 3More Practice A Find out the meaning of the following business-elated words in your dictionary. 1. newcomer wage reward 2 a 4 5 retirement Choose the correct option in brackets to complete each phrase. 1 have @ good (@ benefits © advantage) package 2 doa performance (® appraisal © apology) 3 have good (@ connections relation) 4 write a (@ suggestion @ recommendation) letter 5 (@ cover @ replace) a shift CChoose the correct words given in the box to complete the sentences below. expertise responsilties morale promation raise The candidate has a lat of inthe fied of computer programing. [Most of the employees are expecting @ pay benefits. Ms. Cruz will take over Mr. Wood's company, 11am glad to tellyou that you will get a this month. Increasing employee will result in more product; Information Questions (2) (When, Where) Public Announcements Se ee + Lear prepositional phrases of time and place, Se ee ee ‘museum, ete + Learn lots of expressions related to public announcementsInformation Questions (2) (When, Where] {The word order in a question starting with shen ar where Ie Whan/Whare + 9 form of her auxliaty verb/modsl verb + subject + (main) verb..2 +The question word wien asks about ime, so the answer may be an expression of time or any ‘which is possible or logical. +The question word where asks about a place, soa possible answer willbe about » position, © direction, ora location. + You should learn common prepositions of time and place. [nro se orssons wie] Qveston Answer When sa @: When s the presentation? A: In 30 minutes. a form ot 3e/ AAT ocock Senin auxiliary A; It's on Friday afternoon. — aioe seb/res G: When wl you cl. ate? A: AS Soon fh the report sae 1 No later than 1AM Apostle Ee A: Not until this afternoon, Toot vet? vihmre sa & Wheres the copy machine? Arf onthe fest oo. an eee ‘Over thereby the fox machine. son 2 Qe sl goto mt Ge ght ow thay An wae 5. Smith? Turn right over there. expression ‘verb + subject saa eee 7 ‘of direction 219 wer des Ms Cox store Sot, but hve no ea Tia, et the office supplies? ‘Ac Why don't you ask her? ee=> ‘A. Listen and choose the best response to each question. vwien] 1® © © 508 © © 208 ® © 5.*o ® © 28 ® © 7% © © +o © © 2% © © B Listen again and fill in the missing words to complete the gaps. wie] 1 Me Banks —_ 5 the mayoral election? back tothe office? ) a No.1 him, eoktea @Youi hove to a (©)At the community center. © the building. 2 areyou 6 ont the new branch office in Chiago? the agenda forthe 1! olock meeting? Next week (9 Conference oom Ais the best © SP Avenue (@)Rotdock Brosdway © Prease oo (©)Fortiree weeks 3 cant___ this > 7a place Halt aleetolel ee ‘the confidential documents? boiling. (A) He has a key to the sae. Yes, |can help you @ ti ©The Leal ata © thee —_ __youatthehote? 8 _ setup the projector (4) Inthe lobby. (4) Sometime next week. (B)Alterooms (© Inconference room A tt seven otlock (© bought it_—_ PELE sertacy sant ot rancher posse recto ek nao econ tate pce nate Seon cones aPublic Announcements + Part usually includes sorte orinouncenve station, a museum, ete, sat public places like the apart, the tain | Thete announcements are often about ‘ligt delays, changes In boarding gates, times of eparture/artva, et. NITED non rept aa A a a pe = are eee erie] pe Soa | Sie ew [re land/tate off ———_ trafic congestion purchase registration Sctctinvoriad [negaranren Seageet [abecig ee saree sreseen [ree a ee = cae pease FETT oto mee (EEIED sen and fi inthe ising words to compat the ak nib] IM Ladies and gentlemen, welcome to San Francisco Alport. The is 5:00PM, ‘and the temperature is 6 degrees Celsius. For your safety, please __ wth Until the captain ‘the seatbelt sign. You may use your celular phones if you wish. Please check your around you and Fc when opening the you need assistance, willbe pleased to assist you. Thank you for choosing Asian Airways, and we are yu again Have ance stay!EES ‘A. Read the questions and possible answers, then listen to the tatk and choose the best arswer to each question. eco ght Meat 2 What does the speaker request thatthe passengers do? (A) Store their items safely (8) Turn off thei electronic cevices (© Fasten their seatbelts (0) Flin their arvval cards 1 How long wil i be until the fight takes 3 Look at the graphic. Which tem can be otf? purchased with cash? (5 minutes (A) Sandwich (10 minutes Beer (C15 minutes. (Wine (0)20 minutes (© Instant noodles w= me oo B Usten again and fill in the missing words to complete the talk, wna IM Geod aternoon, ‘Star Airlines flight 405 with service from Incheon to Hong Kong. We are {or takeoff and are expected to fy pee For your safety, please make sure you all your inthe (or under your seat. We. However, alcoholic drinks and snacks are avaliable We take only credit cards__ you spend less than Please check the ‘menu in your seatback pocket and contact our Thank you for easing Star Aldine. : qm leona nk purchase crew( Practice with Actual Questions © Usten and choose the best response to eal quest es] 1. Mark your answer on your answer sheet. wy @® oO ‘2. Mark your answer on your answer sheet. wo ) oa 2. ak your answer on your aster sheet oo © | ‘4. Mark your answer on your answer sheet, w ® oO {Mai your ana on your anna shat ® © © 6. Mak your answer on your anver sheet ® © © 7. Mark your answer on your answer sheet. “ @ © 8 Mac your mnwer on your sno ht o ® © §. Mark your answer on your answer sheet. a ® © ac yur anwar on your anne het, » © © 40Lsten to the two talks and choose the best answer to each question. TY 11, Where is ‘he announcement most likely being made? (@) Ina museum (@)At anairport (Ata school (Ona theater 12, What willbe sold during the intermission? (8) Books (B Postess (© Food es 8, What will happen after the show? (A) A pho wil be taken. (8) A signing event wil be held (©)Atalkwil be given. (O)A pre will be awarded. 14, Where i the announcement most ikely being hearc? (On abus @)Onatrain (©)On a flght (0) Onacnise 15, What Is the cause of the delay? (8) Acar accident A strike (©) Road repairs (©) A parade 16, How long wil it ake to get to the destination? (@) One hour (@) Two hous (©) Two and a half hours (©) One and a half hours “TCM eat (ay ‘A. Find out the meaning of the following business-related words in your dictiorary. 1 tenant accommodate tity 2 3 resident ‘ 5 landlore Choose the correct option in brackets to complete each phrase. 1 under (@ constitution ® construction) 2 (@ resident « residential area 3 @ furniture @ furnished) apartment 4 5 real (@ estate @ property) agent ( overpriced © sale) products (Choose the correct words given in the box to: complete the sentences below. spacious electricity demolished unoccupied amenities Did you notice that the was cutoff lastnight? ‘The old apartment buildings willbe ___at the end ofthis month, ‘The counell has decided to spend money on pubic ‘The company needs a more ‘The offices on the fifth flor have been for the last two months.SI] Photos of More than Two People Objects & Office Equipment eee te om pe ee eee ere + Try to listen to conversations about objects and office equipment as well as some major con ee eee eee aPhotos of More than Two People ‘tate thatthe people in the photo are doing/havng together + Statements about objects or scenes may also be the corect answers. ‘+ Most descriptive statements In this part use the present continuous tense, the passive voice, or tue present continuous passive mmeonly Usten and repeat ofaea) Statements about the people's state/activty Statements in the present continsous passive (be + past participle/prepositonal phrases) (is/are + being + past participle) They are seated around the table. {A bus is being parked ‘They are gathering around the fountain ‘A computer is belng used. People are atthe terminal Flowers are being planted ‘They ae in the theater Furniture is being arranged. ‘STsgH NERS PSEA RAREANRWNTY) Merchandise Is being picked up icin kes lipast pact. Items are being taken off a seit Food Is being cleared from the tale. Some items are being displayed. {An interview is being conducted, ‘The passengers have arrived. The plane has landed The plane has taken of. People have gathered around the statue. (EIEEIED tisten and chose athe comet statements about the pots, then ten again and complete each one with the missing words. neem) People the table (8) Two of them are Some (©) Acomputer has been us the table (Passengers are uptoget their (8) Passengers are_ ? (© The plane has __ the airport (0) People are ==> ‘A. Usten and choose the best descriptive statement for each photo. ea o@® oO © “” @® © O “© © O B Listen again and fill in the missing words to complete the statements, wiesd 1 (9 Atounialn 2 W People ae (©) Pepe (© Food the fountain, the abe (©) Some people bids. (©) Some people thee (Pepe to food (D) Awaitress is 3 Ty 4 (People ae @Arlont (© Anintervew (OThey are in pat. (© Some funiture (© Thay are (©) People ae ee feed peor tae an one 45Objects & Office Equipment = Conversations in Part 3 are often about repairs, machine malfunctions + Yeu should lear lots of vocabulary related to these topics to improve your listening comprehension, (SEED ste at repeat ‘Vocabulary related to objects & office equipment copy machine | tacnkan rma Internet acess runout of paper mantenance 2 paper jam put ina sence request out of stock office mpplcs | hunting systern i contig out of order ‘eke ventory malfunction setup ‘ak moped | stan print a document | company ecties (BEE sen and nin tne mising words to complete the convertion ea W 0h, no. Tis again t's the this month How sould|_______formy presentation nthe afternoon? fy aren uy, you ean 2D Department That one iaprety new W Thats a good da. go there. have tomate Hurry up becomes to long DBD vw won hardot penton BD Deparment one 46=D A Read the questions and possible answers, then listen to the conversation and choose the best answer to each question, 1 What dws the man want to? 2 What wil Lea co net? (A) Have a meeting with Lisa (A) Get 2 new printer (8) Find some cartridges (©) Calla technician (©) Have some water (© Order some office supplies (©) Fox the printer (©) Move the water fountain 2 What did the man do before talking to Usa? (A) He searched the cabinet for cartridges. (8) He called to order office supplies. (©)He ted to fx the printer (0) He went to Woods Office Supplies B LUsten again and fill in the missing words to complete the conversation. wea) Ria a Ag 8 mpcomtt ac eee oe =e Ghee za, enn ; daa ae litt F ass —- ee mag ee a{ Practice y hawal Guenter ® Usten and choose the best descriptive statement for each photo ea] “” ® © © © ® ©LUsten to the two conversations and choose the best answer to each questlon, rsa] 7. Who most likly isthe man? (A) A secretary (©) A security guard (OA sales representative (OA technician 18. Whats the woman's problem? (A) She cant stand the heat inher offic. (6) She cant stand it when her oie gets cold (© She cart turn onthe ar conditioner. (©) She doesnt know where a switch is 8 What wi the man do next? (4) Go tothe womans office immediately (8) Vist the Accounting Department (©) Fix the main aie conditioning, (©) Call the customer service center eter Corer ther promotion 410, What does the woman suggest -hey do? (A) Call the store to order office suplies (8) Visit the store to buy paper (©) Drop by the store to get a ecupon book (©) Change their main suppliers “1, What does the man say about Office Lane? (A) It doesnt usually have good deals. (Its lcation i not very converient. (©The quality ofits items is not satisactory. (0) thas good promotional events, 12. Look atthe graphic, What special oer wil the speakers receive? (8) A tree box of paper (A tree git, (©) A discount (0) Free delivery 4More Practice ‘A. Find out the meaning of the folowing business-related words in your dictionary. 1 inventory 2 maintenance 3 demand 4 supplies 5 quantity ‘choose the correct option in brackets to complete each phrase. 1 out of (@ service © use) 2 under (@ guarantee ® protection) 8 @ shipping @ sending) aderess 4 plug (@ in @ on) 5 computer (@ components © objects) choose the correct phrases given in the box to complete the sentences below. ‘eplacement parts original receipt __biling problem ‘express delivery shipping fee The _____you ordered are not avalabe at moment ltyou want to get a refund, you should have the We are pleased to announce that we now offer services to all of our customers We may charge an extra ityour tive ina foreign county, When thereisa_____, please feel free to contact the customer service center.Information Questions (3) (How, Why) b ‘Commercial Broadcasts * Try to understand questions starting with how or why to choose the correct answers. * Pay attention also to questions for suggestions starting with Why don’t you... Se a Cea ease ee Cee eres + Lear vocabulary and expressions about this topic.Information Questions (3) (How, Why) + Questions with how ask about metho of doing something or directions to go somewhere, + You must listen to the adjective or adver’ following how since each one has a different + The question word Why asks about the reason for an event, a conaltion, a problem, or & change of something, Responses to this question type will use because, because of, for + noun, oF to-ifiitve phrase to provide a reason oF cause + You must pay attention to the question Why don't you/we/| + verb? as it does not ask about 2 reason but Is an invitation or a suggestion. You need to listen carefully tothe main verb in the question, Question How + ‘Way te go Q: How do | get to City Hal?” using” somewhere moda verb + machen | Caton How your projet song? = Yow | Quy 0: How mary hare do you ae? Bie/ ge ow rh ep co? | Frequency Q: How often do you go to concerts? Duration Q: How long wil it take to get to the airport? Wiebe | Reason Q: Why were you late forthe | resentation? Purpose Q: Whyis the road closed? Why dovtyeu/, Suggestion —@: Why dot you lok fran wesver.2 | apartment? fy don't we review the report | on Thursday? 52 a: You can walk there a a hi A a: vwiaca) Answer “Take the subway Its going well ve almost completed it. : Five wl be enough, \: Approximaely 000 dolars. Twice 2 ye. il take about an hour, \: Because trafic was bad, Sony. | overslept For road censtructon, Tf the traffic lights | already found one. A That's a geod idea, [As Okay im free that day [As How about Friday?‘A. Listen and choose the best response to each question. onal 1® © © 5® © © 20 ® © 5) ® © 20 ® © 706 ® © 408 © © 206 © © Listen again and fil in the missing words to complete the gaps. wots] 1 should tore 5 leave ently todo? (By Thee should be (0) think shout (yee eee ru (©)5tarFuritueis now. (Otmsomytm Peas oes your company 6 does this conduct ? suitcase ? (@)2ny (@) How about the blue one? (@) The show was (We dont © gotanBoutat10 © wit ny manager. 3 wath wos so Brown ths afternoon? (0) the conterence room theres @_____ 5 rou. (©) chected the © the new accounting (OV¥es | thnk s0 too, system 4 your nj > 8 ean ny one ctr anes? @)_________itgesteraay (@y Theres an_____ avalible (Toravea © __myrettves. oW March est aprox par performance review rote cyax Commercial Broadcasts + Part & consists ot some advertisements on certain prosucts, services, Businesses, events, etc. You have to understand what the advertisement is about and who the audience are. + Questions may be related to clearance sales, promotions, features, goods, quality, ee + Some advertisements may start with » question to attract customers! attention. Posner ses ssn: wi] Vocabulary related to advertisements Vocabulary related to advertisements on products on services, businesses clearance sale | office equipment information session subscribe to teature ranging (rom A to 8) _fllin a form woodworking guarantee tee of charge register be invited to spell ste voucher workshop reception 2 new line loyal customer faculty featy erect cole ‘Wal period caletria signup for complimentary order catering career EEEEED sen and fi in the ising words to complete the tak nia IM Happy Fathers’ Day Are you a git for your father? Then vist las Maret! Were having 2 — perfect gts for fathers barbeque srils to king dates for men. On Fiy, val fecsie Inaddtion, ™ coffee and donuts wll te provided to all of our customers, We are_____youat Ian's Market. EBB mrs ccvmen ig tet 54‘A. Read the questions and possible answers, then listen to the talk and choose the best answer to each question Ea] 1 Wat most tye bring advert? 23 What wl a stonee cove by dco (09 Alaser printer in Marc @ Adgital comera A dscount OA laptop @agit (0) cellar phone © An upgraded model (©) An invitation to an event 2 What does the speaker mean wien he says, “You can enjoy more time between charges"? (9 It has an extra battery. (©) tis waterresistant. (© lis camera can film better videos. (Its battery doesnt need charging as often, CE ore leot0e water resistant ‘i B Usten again and fill in the missing words to complete the talk. wie Wt Areyou ‘new smartphone? Then the Mars 5x fom JM Electronics the for you. The Mars Sx is @ from the 7 _______ with regard to the battery fe ana The new phone upto 21 hours of taking time, which is ever nthe ‘Mars series. You can enjoy more time between charges. In addition, the HD dispay can show / yyoumore colors. If'you_________ona tropical stand, it will be so It you order in March, you can get Vist our website at wwrwthemarsSk.com. pair of. To fnd out more,Practice with Actual Questions Lsten and choose te Dest response to each queston. =a 4. Mark your answer on your answer sheet. ® ® © 2. Mark your answer on your answer sheet. “wo ® oO 3 Mark your answer on your answer sheet. © © © “4. Mark your answer on your answer sheet. “ @ oO ‘5. Mark your answer on your answer sheet. “ e oO {6 Mark your anewer on your answer sheet. » © © 7. Mark your answer on your answer sheet, a ® oO {Mark your answer on your answer sheet. “ © © 9. Mark your answer on your answer sheet. w“ ® oO 10, Mark your answer on your answer sheet. wa e) oO1, What ie bsing advertised? (A) An onine business program (8) Onsite leadership traning (© Teacher taining courses (©) An engineering program 12. According tothe advertisement, what aspect does the program emphasize? (A) The quality ofthe teaching, (8) The length ofthe program (©) The convenient location (©) The reasonable tuition 13. What willhappen on July 19? (1) The registration period will be over. (8) The opening ceremony will be hel (O)A free lass wil be held. (©) An information session wil be held Linsen (o Une to elks ain chuuse the best answer to each question, Ez] 4. Whats being advertised? (Furniture (Houses © A magazine (©) Gardening tools 15. What is emphasized in the adversement? (A) Lightness () Durability (©) The reasonable prices (0) The easy-to-follow guides 16, What special offer is being made? (ADA ree lesson (@)Adiscount (©) Sample furniture (0) Free delivery 87‘A Find out the meaning of the following business-related words in your dict onary. 1 warranty 2 3 4 5 Choose the correct option in brackets to complete each phrase, 1 atan(@ affordable @ effective) price (@ promotional @ emotional) offers the original (@ receiver © receipt) pay in (@ cash check) proat of (@ bargain @ purchase) 2 3 4 5 ‘Choose the correct words or phrases given in the box to complete the sentences below. exclusively on display a reasonable price a fullrefund beverages ‘The new smartphones are in the shop window. ‘820% aliscount on allitems is avaiable. to members Iyou don't open the box, you will get Do you know where I can buy a sult for Free __________ and snacks wl be provided inthe lab.Photos of Objects/Scenes Business Events De ne ee aes See es Bore yes ene eee rd Ce ea eeePhotos of Objects/Scenes + Yi may see some photos about objects or scanae that can be Eee Insoors af cutdoors, + You should pay attention to such structures used to describe objects or scenes a the present simple passive be + past participle), present perfect passive (have/has been + past Patticiple, and the structure There is/are... or be + prepositional phrases (SEMEN sen an repeat wing] DDeSEFINESSIENENEININE!| The office Is stocked with supplies. present simple passive (be + | The chairs are occupied. past participle) “The bus Is covered with dust ‘The street I lined with trees, Documents ate piled up Desciptive statements in Flowers have been planted, the present perfect passive Cords have been arranged. (haves been * past Cars have been parked Paticiple) Labels have been attached. Boxes have been stored on shelves, Descriplive statements using | An ai conditioner the sinucure There is/are... Cups are on the table. ‘rbe- prepositional phrases The road is under construction. There isa char inthe middle of a room, inthe corner. Listen and choose all the correct statements about the photo, then listen ‘again and complete each one with the missing words lar (A) The heavy vehicle s being towed. (®)The road's ©_______aheny, ___ ata construction site, (©) The driver is working on a hil, @ on the wal (8) The boxes oO onsFEES ‘A. Listen and choose the best descriptive statement for each photo. wits] ~ @® oO © ” ® © © o@ © © © ® © © B Usten agin ad il inthe mising words to complete the statements nites] 10 inthe cabinet. ——-«2-@) The table is ® are someone Olaoet (The chs (©The cabinet, (0 The food wey (©) Te furniture 3 Tree ae 4 (Theres @ Te carie © onthe (© The caris __ tive, ‘ground. (@Thecarhas (othe isbeing (Tre as tei oe Sen Dore ero oun Seed sinew etBusiness Events “In Part 3, you may listen to some conversations related to preparations or rogistaring for = seminat, a workshop, a conference, te. + You need to recognize what event it Is and focus on Iistening to some important detals ike the date the main points, ete + You should learn lots of vocabulary related to these topics to improve your listening comprehension. Listen and repent i] Vocabulary relate to business events sales conference sgn up for ~ fundraising banquet jb far company retest make it to~ vent organizer QRA season ‘hurehaders meeting | arive ontime | distibute handouts | check onthe avalabity sccommodate upcoming event catering booking sheet rafasrda ‘confirm parttipation | conven cantar | cancel a eservaton fullboad nine registration make reservation reminder (EZEIED tien and ain the ising words to complete the conversation i] W Heo. Tithe eR How may helo your M.Thiis Michael ftom the ANT Corporation. im aling oon of 2 room for our next month. W When is the workshos? IM Its from the 7” tothe 9" of August, There wll be 30 people, W Justa moment. Let me check my TED om nesnony vent moth Sterne eke sheetcD ‘A, Read the questions a possible answers, then listen to the conversation and choose the best answer to each question. wie 11 What does the wornan want the man to 3 What does the man imply wher he says, do? will get omit right away"? (i) Review some documents (0 He Is going to goto the conference. (@) Visit the printer (8) He is going to get inthe vehicle. (© lesroduce the president (©) He is going to contact the printer (© Paint a message (©) He is going to take care oft soon. 2 Wher does the work need to be finished? (By this afternoon (8) By tomorrow (©) By the end of the week (©) Immediately rien secument lnrodce pee by thm endef he week imately veto conte! tate car of B Listen again and fill in the missing words to complete the conversation. vera) MH Cathy. wonder how the ae : \W_ Theyre going okay. But | would ke you to ‘the president's before send it Ni Lean do that do you 2 w ________ should send it to the printer this afternoon, Okay, wat wonder preparation prootread inter et oma— ne { Practice wi hn Actual Quest ona AD Lusten and choose the best descriptve statement for ezch phot 0 ®o ® © © © ® © oO ” © © 07. What ae the speakers mainly talking about? (A) Feedback on the company workshop (©) The number of participants (©The menu (0) The caterer’ selection {8 How many peopl are tkly to attend the workshop? (9 About 20 (© About 30 (© About 40 (0) About 50 8% What wil the woman do next? (8) Tak with a manager (@)Cal some potential participants (© Cal the caterer (©) Contact the convention center E] ston to the two conversations anu chouse the best answer Wo wach question, TE] 10, Where are the speakers? (na conference hall @inacar ©nastore (O)Ata traffic ight ‘1, Whats the woman concerned about? (A) They may get lost. (8) They may not arrive on tine, (© They may runout of gas. (0) They may get tred of ervng. 12, What does the woman suggest? (A) Going back tothe ofice (@) Caling the conference hall (© Asking for some help (©) Dropping by the store to buy somethingMore Practice ‘A Find out the meaning of the following business-related words in your dictionary. 1 participant turmout attendance refreshment 2 3 4 5 Choose the correct option in brackets to complete each phrase. (@ take ® give)a speech (@get © take) part in (@replace © reserve) a conference hall (@ give away @ provide) 2 handout (@put up © put in) a notice ‘Choose the correct phrases given in the box to complete the sentences below. conduct a survey signup hold ameeting organize a banquet _ make it to 1 I got stuck in traffic, sol couldn't the venue. ‘Anyone who Is interested in the workshop should __before the end ofthe month ‘The board of directors sai that they are going to next month, We decided to_________to see how satistatory the presentation was. ‘Mr, Clarks the one whois supposed toYes/No Questions (Be) Radio Broadcasts + Ty to fully understand the forms of the verb bein the present simple tense, the past Ee Se a en eed Sees + Learn vocabulary and expressions related to broadcasts on the radio.Yes/No Questions + In Par 2, you may hear lats of Yes/No questions starting with te verb lo bei the present simple tense, the past simple tense and the future with going to, + Questions stating with /re thero.? may aso be given. + Responses usually start with Yes/No but sometimes correct responses without Yes/No may also be use (SEED sen an repent Present tenses Past tenses Expressing future Existence la/hce there..2 ‘Question Is/Are + | QE Is Dr. Yang in today? subject.2 (Are you working on the ‘agenda for the meeting? Wes/Were + | Q: Was the engineer subject..? | available yesterday? (Was the printer working? Present 1 Is Mr. Anderson leaving continuous tomorrow? (Is/Are + subject + Ving?) Is/hre+ subject + going to+ verb? Are you going to accept the job offer Es there a police station near ere? [A: Not that | know 0! =i] i 2: ¥en er oe feta ot Yes, It's almost done. Im not, but Jule. Only in the morning, No, he was on vacation. 1 Yes, it was fine A: No, it was broken. ‘A: Yes, on the TI ofeck fight. 1: You'd better ask Ms. Kim ‘A: Yes, I start on March 2° A | decided not to ‘Yes, there's one down the street. ‘I’ across from the brary.‘A. Usten and choose the best response to each question. 1w ® oO 20 ® © 3 & @ © a0 ® oO B_Usten again and fil in the missing words to complete the gaps. 1 joining ‘the company’s book lub? (8) Sure, why not? (@) Sony. (Ci Every Thursday ityet 2 Is Me King the week? (ai He is Bilan (Ci To New Zealand, about that tor the product design? calithas a (B]No, Mr Adams i. (CiHere isthe 4 an ‘avaiable? (A) Sorry, but only window seats ae left. ei starts in thirty minutes. (CiSure, a Is available. ee es spon vacation respons or Inaarge ot Toboatary venang machine setup the ® © ® B555 “ w “ “ Ms. Reed of the research project? (A) She i inthe (8) The charge was quite high (© I think someone elses ‘this bling? The ()No one res, the stereo in the living room? No, (8) The room was. (©) That's a good idea for the new products row? No, we are stl (B)Id ove to, but can't. (OYes, they look ores ‘egetaron mes! spacousRadio Broadcasts + Port 4 may include some radio broadca: news, ete + A talk of this kind usually starts witha brief Introduction about the topic, then some major details wil be given spout westher reports, trafic eituations, local + Questions about these talks usuelly concern the situation in which the taki given, the science, and details given Inthe recording, ‘Vocabulary related to weather, ‘taf situations et. weathe forecast wai report excuse interview rai station ‘outdoor activity road construction host local news slipper heavy trafic delay release an album dont miss heat wave commuter populer stop by temperature stay Indoors fair top news below sero head commercial break | scheduled to open snowstorm/instorm | detour ‘conespondent | stay tuned (EIEEIED ester and fin the ising words to complete the alk ie] 1M Youre listening to 10.7 eyo on Valley Rood ‘onyour way back home from work, = workers are ‘on one of the lanes, and the work wll ake place for at east a week, 30 should try to avoid the road during this time, ‘ot the local news coming up. We'llbe right back after a wo pide basen‘A. Read the questions and possible answers, then listen to the talk and choose the best answer to each question, wed 11 What isthe radio broadcast about? 2 What wil stoners hear next? (8) The weather (A) A commercial (@) Traffic concitions (@) An interview © Local events (©) Business news (0) Breaking news (0) Music 2 What does the speaker recommend deirg tomorrow? (Not eriving (© Staying indoors (© Sweeping the roads (O)Not cesrng cars DBD wets reong news orindors sme 1B Listen again and fill in the missing words to complete the talk. woe] W Goad morning, everyone. hope you're today Ie and her's inthe sty ll around the entry. The weather is ‘But this mid weather Stating tomorow, the wil drop to below freezing, anc itooks ike wewilgeta____.Theroads wil be so that at bea good idea to and use public transprtationinstead. - for the latest economic news coming up next. ee xl atty nt yet rt below reeang Pe wansportaton ™Practice with Actual Questions Lsten and choose the best response to each question ioe] 41. Marc your answer on your answer sheet “ © © 2. Mark your answer on your answer sheet “” ® © ‘3. Mark your answer on your answer sheet ” ® © 4. Mark your answer on your answer sheet o ® © 5. Mark your answer on your answer sheet o ® © 6. ‘Mark your answer on your answer sheet “» ® © 7. Mark your answer on your answer sheet. o © © ‘8 Mak your answer on your answer sheet. “ © © ‘8 Mark your answer on your answer sheet. “o © © 10. Mask your answer on your answer sheet o © © nmste to the two tats tt cause the best answer to each question ma] ‘1, What wil cause the traffic delays? (A) Holiday events (8) Tec accidents (© Road construction (©) Bad weather conditions 12, What does the speaker recommend listeners do? (A) Take part inthe events 8) Drhe slowly (©) Take the highway (©) Avoid the city center 18, Who is Kely Diaz? (A) Areporter (@)A pie officer (A corporate executive A producer 14, Who is the speaker? (8) Aweather reporter ()Asinger (A show host (©) Amuse producer 18. What will happen in December? (A) Anew album will be released, (B)ATV show wil start (©) Awards wil be given, (0) Music tours wil begin 16, What wil he lsteners hear afta the song? (A) An interview (©) Weather conations (©) A commercial (0) Trafic news aMore Practice ‘A Find out the meaning of the following business-related words in your dictionary. 1 flood drought shower bail humidity Choose the correct option in brackets to complete each phrase. 1. an (@ environmental 69 energetio isue 2 in the (@ countryside © suburb area) 3. an organic (@ fertilization © fertilizer) 4 a(@ botanical © plant) garden 5 ‘take out the (@ garbage ® tools) CChoose the correct words given in the box to complete the sentences below, pollution litter inclement scenic dusty The fight to Hong Kong has been canceled due to weather Alr_____is becoming a serious problem in Kore, His clothes were from cleaning the restaurant, ‘This is one of the most___views in Britain, Htyoudrop_______onthe street, you wll be finedYes/No Questions (Auxiliary/Modal Verbs) + For questions starting with an auciiary vech ike Do, Dons ne Di, you have titen to the tense of the auxiliary verb and also the main verb s0 as to be able to choose the correct response + Questions starting with Have or Has mestly ask about experience or completion. + Questions starting with Nay/Can/Could |/we are used to ask for permission, wfile those beginning with Should I/we ask for advice Usten and repeat ‘Question Questions with | Q: De you know where we keep Do/Bees/Did | paper boxes? Does this train goto the downtown area? Questions with Have/tas (Have you finished writing up the quarterly report? @ May/Can | leave the office a litle catty today? @ Should 1 leave the window open? ‘Questions with May/Can/Should 16 eae] ‘Answer A They are usually in the storage ‘As You can asi, ‘A think so, 'A:No, this one only goes to the countryside. ‘A: Lam stil working on t ‘A: Lill be able to frist by noon. 1A Yes, ofcourse. ‘A: Lam afta you cant A Yes, please, [As Could you please closet?‘A Usten and choose the best response to each question. ea] 1® ® © 5H © © 2>® ® © 6H @ © 20 © © 76 ® © 40 © © 5% © © B Usten again and fill in the missing words to complete the gaps. vies] yer? 5 at ont ys, @tdort (@)No, dont a @ toh © tomorrow. (0%, she at 2 you wanton your pb? ra Z @ it (@) Actual, lacks No, 1m or then © ityet 3 net to you? 7 were youre from? tam at {@) Lam fom Londen. Hee He ®___+___ © he. ean {© Sory, but ee, 4 tear 8 conatone? caterers? (0) Actual, you cai oe (@yThe___was good ors, tink © lts to completed (eyi HEEEEPHEPES eo se rapoy tn cea th ne olen compile poreatas Brosh ae ann reer weTravel/Business Trips = Conversations abvut Lravel ut busi booking, types of airfares (economy class business class), schedules, hotel reservation, ete. + You should learn vocabulary and expressions about these topics, 9 nips oflen provide some information related to (SEED tse ant repeat ea Vocabulary related to travel/business trips brook a fight 00n abuses rp one-way tp round tip tmakeaveservation publi ansportaton delay sold out payer: take some time off reimburse cover fr connecting fight iineary accommodations filin for Interatona ight travel agent ‘eaelepemes | beaway express train travel ageney economy cass 0.0 vacation (LIED ston and inthe ising words to complete the convertion, wie W féiteto tom eat to Los Anges or tomorow M Wel, the Isalmost ful. The are at \W Ohno, But | have to leave tomorrow. Otherwise | won't be able to Important meeting. M Hm... Let me see. Ian In business dass. But I'm afraid you have to the pice of an economy-clas ticket ook ane sald ot leave ote make tio Tam tat ay double cyc= 'A. Read the questions and possible answers then listen tothe conversation and choose the best response to each question, sei ai] 1 What ate the speakers talking about? 2. Whenis the man coming back tothe (A) Their plans forthe weekend ical (8) Aholiday (8) On Monday (©) Abusiness tip (B) On Tuesday (© Travel expenses (© On Wednesday (©) On Thursday 2. What does the woman say about the ‘man's plan? (9 Itsounds fun (8) Itsouncs cific, (© ttsounes awful, (Ht sounds tring EE wre wae expenses atl tng = _and fill in the missing words to complete the conversation, wes] Hey, Ms. Willams.|____for the next couple of days. You know that, right? Yes areyou Yeah, Lam ‘Thursday to spend a few days in Mexico with my family tam ine ‘Sounds exciting, When are you coming back? Nam on Monday. But ‘on Tuesday. CE seonvacton lok rere 7Practice with Actual Questions LUsten and choose the best response to wach question, Se] 1. Mark your answer on your answer sheet © ® © 2. Mark your answer on your answer sheet © © © ‘3. Mark your answer on your answer sheet © ® © 4 Mark your answer on your answer sheet “o © © ‘8 Mark your answer on your answer sheet. ” ® © ‘6 Mark your answer on your answer sheet. “ © © 7. Mark your answer on your answer sheet. © ® © '8 Mark your answer on your answer sheet. “ © © 8. Mark your answer on your answer sheet “ © © 10, Mark your answer on your answer sheet © ® ©Lsten tothe two conversations and choose the best anawer to each question 1H] 11, What s the problem? (A Everyone is too busy to goto Shanghai. (6) The stke has been going on too lon. (© The payroll system broke down (©) One ofthe factories shut down, ‘2, How was the problem solved? (A) The stke has ended. (8) Sam offered to help. (The trip was canceled (0) Mike stepped in to help. ‘8, What des the man mean when he says, “il be available for that"? (09 He is going to help withthe payro (6) He I illng to go to Shanghai (©) He is going to take a day of (0) He is ready to come back. ‘4, Who most likely isthe woman? (A travel agent (B)Asecretary (OA supervisor (O) A receptionist 18, When is the man planning to come back? (4) Tomorow (®) This Thursday (©) This Saturday (O) Next Sunday 16. What will the woman do next? (Call travel agency (8) Reserve a plane ticket (© Arrange accommodations (0) Contact the Accounting Department aTM Tradl {A Find out the meaning of the following business-related words in your dictionary. 1 landmark 2 sightseeing 8. attraction 4 souvenir 5 destination ‘Choose the correct option in brackets to complete each phrase. 1 @ go @ take) on a tour 2 a(@ guided © guide) tour 3 be(® on @ off) board 4 (@ make © give) someone a ride 5 (@ reimburse © refund) expenses CChoose the correct words or phrases given in the box to complete the sestences below. pickup drop off get to. check your schedule connecting flight ‘When you __________ your destination, you wil be given a voucher. Since my fist fight was delayed, | missed my ‘The driver wil__ you_atthe airport Please make sure you efor you leavefor the airport. What time are you going to Mi. HarrisNegative Questions & Tag Questions Business Meetings ‘Tyo understand negative questions and tag questions to be able to choose the correct ee + Do lots of practice so as not to give incorrect answers to these complicated types of, orem ORE ne ee ee et era eee er ee ee Re esNegative Questions & Tag Questions + Arnegtive question starts with 9 contracted negative form ofthe verb be/have, a modal verb, cor an auxiliary verb do/tioes/dl to express surprise. “Tag questions consist ofan affirmative statement with a negative tag or a negative statement with an afirmative tag. The tags are used to confirm the information given inthe statement. + You should not be confused with these two types of question; ust resiond according to what Is true tothe fact. (PANELED ester anc repeat wits] Question Answer Neate Aren't Aren't you supposed to lead the A Yes, | should start preparing, a ‘questions | you? seminar tomorrow? A: No, lan wil do withthe cnt | Q: Weren't the reports approved? A Yes, last week ee Ee ay tte | [R:No, I need to change afew | things Negative Dont | Don't you usually drive to work?” A Yes, that’s the easiest way. questions | you~? A: No, | take the bay. ithe cat | Qe Hasn't the CEO arrived from A: Yes, this morning. sore ne [New York yet? Ac No, his flight was delayed. Aifmative | Negetive | Q: You did't attend the 1: Yes, it was usell question | statement, | ‘conference, did you? [A No, Uhad no tine ae ‘affirmative |; You haven't finished the report, A: Yes, do you need it now? ae have you? [A: No, fm working on it now. Negative | Affirmative | Q: His speech was impressive, A: Yes, it was the best. question | statement, | _wasi’t A: Ion think sa ig ressllv® You have been to Tokyo, haven't A: Yes, three times. tg you? [A: No, but m gong there this ap= ‘A. Usten ard choose the best response to each question 18 ® oO 5m ® © 26 ® oO 5 ® © 3) © © 7a ® © 40 @ © 8 & © © 1B. Usten again and fil inthe missing words to complete the gaps. 1 You toMDen, 5 Ms. Kent organize the > Boomers shat abd DS (0) Sue, can cal him now (A) She's done it forthe ast fre yeas %,1 tsa Yes laantit © Everyone 2 —__yu____+_+—ds« the ont gate yet? Staring work todo? (69 Can you co (09 Yes it was yesterday. No, Lider ose it (@)No, the date ors, © ater uncto 3 Elzabethis the 7 You ____ the memo tothe sist she? Accounting Department, —_ 2 69 Sales (2) No, she forgot to (© Iti isa is @1____ tis rnin ©, we a : ©The __tookercouraging 4 Thetainto the vile SB You______the musical ; performance in Martin Hl, @N, three hours. ON a better one. @ Youhaveto fst oe ee (OY, the next one is coming —_—_ temo en : On rom London. ym ont gate sewe once rometoateert er woos ona! rom Seo Ses gre ‘rate performanceBusiness Meetings « Thete talks are introductions or remarks made at business meetings w ennouncements in work settings + You should listen carefully to understand the purpose of the talk as well as the location, the specker, the audience, or details brought up in the talk. Listen and repeat ea] Vocabulary elated to meetings Vocabuiay related to work, changes, ee benefit eveyone calla meeting overtime hours ungradea system oordofdrecirs | aswe dscused ‘have Deen told | business hours stat member tim pleased to euidetine ‘when it comes to sales goal share news shift get paid uorery ciceptionl work come mo effect——| superior analyze cxectve officer review fi out asurvey sick leave performance review renovation submit (GEEIED sen ad nin he ising words complete theta wie IM Hl, eveyone.1_____ to ak abou urofce move. The new lato on broadway across rom the publclibrary. —______ before this move ould zi twill be just two blacks from subway tine A. Since most of our employees to work, it willbe Secondly, its spacious. At the moment, we ae short of room, and we are planning gies ‘Therefore, this move wil slve our problem, Please check our website for _ fata the ney ‘scour demon ot ca=> ‘A, Read the questions and possible answers, then listen tothe talk and choose the correct “answer teach question. cx aot 2 Look atthe graphic. What doe: the om | 7 SRE RTiicm te ur = Pees = | sim cl | @vesiens a | (©) Colors, 1 Wty done spesterworr? 3. What lth tener dono ie (ation wt seit (@ Stare delet (Contact eects (Onc sere, (© cotantner ence ane dcoatng (© Peet set on ie we tori BB Usten agnn and fil in the missing words to complete the tak seiio W. Good morning, Welcome to ‘Our customer service team just gave me ‘on our new. s0 dite to ith you. In general, customers are with our new products, ‘the colors. But there is one area we need to improve as oon as possble, Right now, ke you onhow to ‘on the issue that got the When you are ready | wil give each of you ¢ chance ta speak. ERD serve suey review comet wih e7Practice with Actual Questions Listen and choose the best response to each question 41. Mark your answer on your answer sheet 2. Mark your answer on your answer sheet. 3. Mark your answer on your answer sheet, 4. Maik your answer on your answer sheet. ‘5 Mark your answer on your answer sheet. 6. Mark your answer on your answer sheet 71. Mar your answer on your answer sheet. 8 Mark your answer on your answer sheet 8. Mark your answer on your answer sheet. 10. Mark your answer on your answer sheet ® “ “ “ @ “ @ “ © @ © @ ® ® © ® © ® © © oO © oO © oO © oO ©LUsten to the two talks and choose the best arswer (0 wath question. nie ‘1, Who are the listeners? (A) Investors (B) Executive officers ©) Bankes (©) Shareholders 12 Why does the speaker praise the listeners? (@) For helping the management (B) For meeting the goals © For analyzing the market (© For developing new products 12. What ace the listeners expected to oceve? (0 Extra money (8) Bonus eaves CO Free gts (©) Company stock 14, Who is Robert Gray? (A) The general manager ofthe region (©) The head chet (© The onner ofthe restaurant (0) The food suplier 15. Why did the speaker ask the listeners to stay late? (0) To give a bonus to the stat (8) To calculate overtime hours (©) To interview new employees (©) To make the restaurant clean 16. What does the speaker offer the listeners? (8) Overtime pay (8) Extra leaves (© Free trips (0) Free vouchersTM Te tat la 'A. Find out the meaning of the following businessrelated words and phrases in your Aictionary. 1 trainee 2 convention 4 keynote speaker 4 attendance 5 guest speaker choose the correct option in brackets to complete each phrase. 1 an (@ quarterly © annual) meeting brief (@ demonstration ® gathering) fon the (@ agenda @ minutes) tohave an (9 article © argument) the (@ director © committee) members 2 8 4 5 Choose the correct words or phrase given in the box to complete the sentences >elow. conflict upcoming get ready for presentation enroll ‘The meeting has been moved to Monday because ofa scheduling Mr. Le has been working late in order to ‘workshop. James Cole decared his candidacy Inthe _________ presidential ‘lection, Kimberly wil - — ina calligraphy class. “The sales dlrector was acked to give a‘Or’ Questions & Indirect Questions At Public Places re as resporses. Pare) Br ee a pete gee of vocabulary and expressions related to conversations at public places.‘Or’ Questions & Indirect Questions | Or questions ark listeners to choose one out of two (zometimes thee) options. They always M ve {or the past few days. And it has been ech day. W. Dr Howard is Can this > MM Okay, rake an appointment ‘ough fer the past few days setworse wea on 8Practice with Actual Questions i 1 10, nd choose te best response to each question. "Mark your answer on your answer sheet ‘Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet ‘Mark your answer on your answer sheet. ‘Ma*e your answer on your answer sheet. Mark your answer on your answer sheet. 1. Mark your answer on your answer sheet, Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet. “ “ “ “ Oy “ ® ® @ @ © © ® ® ® ® oO © oO oO oO oO oO © ©“1, Who most likely isthe mar? (A) Acestaurant owner (6) caterer (©) Acastomer (D)Asewver “2, What dees the woman mention about the lunch specials? (A) They come with ree drinks. (8) The type of food cannot be changed. (©) More than two cannot be ordered. (0) They are avalabe for fee. 18. Look at the graphic. What dish isthe man going to select? wi @2 3 os Listen to the two conversations and choose the hest answer to each question. HPaTi-2] “4, Whereis the conversation most ikely ‘aking lace? (Ata travel agency (B) Ata real estate agency (©) Ata department store (©) Ata furniture store 48, What does the man say about the apartment? (0 tls conveniently located near public ‘transportation. (B) tt doesn't have the necessary furniture. (© It’s cheaper than the womar thinks. (©) twill not last long. 16. What wil the woman do next? (A Call another real estate agent (© Visit one more house (©)Sign a contract (0) Wak to the subway station ovA Find out the meaning of the following business-related words and phrase In your dictionary. recommend place an order culinary landscaping renovation ‘Choose the correct option in brackets to complete each phrase. conveniently (@ located ® location) (@ partially © partiad furnished @ ready @ readily) available well (@ maintained (® keep) recently (® renovating © renovated) Choose the correct phrases given in the box to complete the sentences below. ‘setup an account flout the form include utities ‘out of ingredients get some vaccinations | woul tke to The rent ‘You should before you see the doctor You are encouraged to lor travelng We are sorry, but we areStatements HILJ Speeches & Presentations Se ee Cen cs Nee ees Pare. + Lear vocabulary and expressions commonly used in speeches and presentations+ statements always start with a subject and verb phrase to express an opinion, give aves preside information, describe, ete. ‘+ Responses to statements may be in a numberof different ways. + You should listen carefully and correctly understand what has been said to cheese the most appropriate response. (ED se on reat i a a Expressing opinions, siving atvice 100 Let's wait until the ran stops. You'd better hury up and make a decision. TE [A Sure, it wil et up 5007. AA: Can we just leave now? "think you are ight. ‘A: But | need more ime ta think 'A: That sounds lke 2 good ide. 1 think we should order more paper. @ The 30 printer is not working property. Sales are very eisappointing. office building available nearby. CF Productions is releasing 2 new movie next week. The realtor sak that there Is an A: Don't we have enough? 'A: We might have to replace it. {It seemed fine this mening. ‘A: Fm sure well do better next year ‘A: The advertising wasnt effective, [A That's great news. ‘A: Where exactly isi? Fd ove to see it Who is the director?‘A Listen and choose the best response to each statement. wie] 1® © © 5» © © 20 ® © 5H ® © 26 © © 76 © © 40 ® © 208 © © B Listen again and fill in the missing words to complete the gaps. aa) 1 Weare aes 5 Please anyone about (A) Turright here theres (©) 01 pices oHe isa news Olstrerea pear her? (©) be hap to. dent it 2 Tewasthemest_____ tne The Worl Travel Agency coer hen of hotels you (09 Yu cid a wonder jb, (ptHeisona_—_ toto, @the was @m_——— hte or (Oey tworooms 3 Mycomeuter___—tastright. 7 Me Shinis wel wo tat weet to. © Onyitthae tie () Are you fetng okay? On trepice ®t hope he so, (© He speaks tre anguages. 4 Me. Pp coun — b oan today's ae te (oy thatis on )—___ cays ago. (© Today is Wednesday. © 1___the presentation (© TWisrestaurat (es, se was thee OB ore cadnavep moo Srson ‘me Sow 101Speeches & Presentations In Part 4, thore are some chor fle, which you may hear ata meating, introducing » now employee, saying goodbye to an officer who is going to retire, complimenting somebody on thelr contributions or achievements ete + Speeches expressing thanks at an award-giving ceremony or welcoming an Impartant person. ‘may alo be given inthis pat of the test. LMM ston and reat nia Vocabulary related to introducing/welcoming/ Vocabulary related to speeches or ‘complimenting somebody presentations outstanding ‘exceptional work bbe honored to deliver aspeech performance (on behat of ‘congratulations based on judge seve present an award contribution to headquarters enniversary ‘the employee of the grateful for press conference year express our gratitude founder banquet round of applause retire celebration ‘rand opening register respect join me in weleoming raffle leadership 1M Welcome to the PK Company's 5” __. We recognize one employee every year wo has gone beyond our expectations by naming him orher This year's winner wil eee res thank you forall the ‘that person has done. I'm ‘the PK Compary’s employes of the year is Emma Rose, cone up onto the stage! Sone marca co scene beyond ‘expectation 102 ; (EEEIED tisen andi in the ising words o complete he alk itt]A. Read the questions and possible answers, then lsten tothe talk and choose the best ‘answer to each question. a] 1 What ie being ealebrated? 3 What wit probably nappen next? (A) Te retirement of a professor (8) Msi wil start (©) Teachers’ Day ()Aroffe will be hel (©) The best faculty member ofthe year (OA speech wll be given, (0) The anniversary of university (0) An award wil be presented 2 Whatis mentioned about Ruth Lavens? (A) She taught the longest. (8) She received many awards. (© She served as a coordinator. (©) She Is supportive of others TED cre teat seve at be aesented 'B Usten agnin and fil in the missing words to compte the talk. rela W Hella everyone. We are here today and love for Professor Ruth Lavers, who spent 40 years Professor Lavens has been allofus during this time. _anentie fetime of she never told any of us what we should or should not be doing, she was always there inthe beat, Thank you and have a Now, to say afew words belore she leaves us. Everyone, please stand up and Ruth woul tke to We would tke to 103,Practice with Actual Questions BE nd louse the best response (@ each statement ola] ‘1, Mark your answer on your answer sheet. o» © © 2 Mark your answer on your answer sheet: ® ® © F ‘3. Mark your answer on your answer sheet. ® 8 © . 4, Nor seroma Set o @ © | '5. Mark your answer on your answer sheet: o» © © ‘6. Mark your answer on your answer sheet. o» © © 7. Mark your answer on your answer sheet. “” © © ‘8, Mark your answer on your answer sheet. o» © © ‘8 Mark your answer on your answer sheet. “” © © ‘10. Mark your answer on your answer sheet: o © © so8ste Ao Ue two ath an choose Une beat atom Wo wat question ‘1, Who most tkely are the listeners? (8) Architects (8) Scientists (© Jouralists (0) Fashion designers ‘2. How many criteria are mentioned? we @s wos 3 8. Look et the graphic, What project wl frst be announced? (A) ST Airport Renovation (8) Queen University Library (©) Mary's Department Store (D) High Stret Parking Lot ia “4. Wino most key isthe speaker? (®) A company founder (B)A government offical (©) Areal estate agent (O)A shop manager 18. What are the listeners asked to do? Pick up thelr gts (B Perform on the stage (© Deliver speeches (0) Starta discussion 16. Why does the speaker say, "We count have done it without you"? (8) She isnot talented at her work {(B) She hopes for more staff members (© She does not want to lose any employees. (0) She wants to express her gratitude to the staf 105,More Practice ‘A find out the meaning of the following business-related words in your dictionary 1 supplier 2 head mechanic colleague 5 mayor ‘Choose the correct option in brackets to complete each phrase. 1 the night (@ shift ® post) half of the (@ associate @ workforce) in the sales (@ division © headquarters) (@ agency @ administrative) jobs chief @ executive @ executing) officer ‘choose the correct words given in the box to complete the sentences below. vice president personnel advisor editor manufacturers Al____are encouraged to attend the company banquet next week, Wiliam Price s working asa legal tala frm in Chicago, Peter Jones is the -in-chief at a local newspaper. lan Wade has been appointed asa atthe COR Company. BH Motors is one ofthe top-10 car in Western EuropeReading Comprehension Incomplete Sentences EE text completion Reading ComprehensionSubject & Verbs 1. Words Functioning as Subjects 2. Subject-Verb Agreement Letters DEE ue ee ee Pee + Identity subject-verb agreement in tenses, voices, and numbers Ne Re ee eee Paes See eeeA nownynoun position of the: Phrase, a pronoun, a to subject ina sentence can come inthe 1 A nous/noun phrase or a pronoun as the subject: These are the most common pars of speech ‘that can function as the subject ina sentence. ‘Anoun as the subject ‘prenoun asthe aa ‘oun phrase as the subject ‘Applications should be recelved no later than this Monday, ‘You are nat supposed to use a cell phone during the meeting. ‘They are trying to cantact the aiine office. ‘A protective helmet should be worn at al times. jective + noun ‘The people inthe lobby are visting from Celta Consulting Group. (nun + ‘postions phrase) "noun prae a group of weds hong move than two wards andurctons a2 ne, e 2 Atorinfintive or gerunel asthe subject: An infinitive with t (to + verb) ora gerund (verb-ing) ‘an also function asthe subject ina sentence ands followed by a singular verb for. ‘A todnfnitive asthe subject ‘Agotund as ‘To promote a new line of shoes is our main goal Dealing with customer complains is my main duty. the subject 3 Anoun clause unetion asthe and wnat. ‘Roun clause starting with whatas the subject ‘Anoun cause starting with ‘that as the subject 110 as the subject: A noun clause (conjunction/question word + subject + verb) can subject in a sentence, too. The most common words starting @ noun :iause are that What you said cannot be true. What we discussed atthe sales meeting will be passed anto the 2eard of directors. (wat + subject + vert) ‘That you read the instructions carefully necessary. tis necessary that you read the instructions careful “A noun cause whic stands at the beginning ofthe sentence is used in formal way. is moe natura fo put after cnuse starting with Be fle sujet