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7 NCR Procedure

1. This document describes the system for controlling non-conformities at a company. It defines a non-conformity and notes that they must be corrected before an item is considered compliant. 2. The procedure involves notifying the Quality Control Manager if a non-conformity is found, who will create a report and identify the item. Dispositions like rework, use-as-is, repair, or return/scrap can be used and must be approved by the QCM. 3. Once corrective action is taken, the Quality Control Engineer will re-inspect the item and the QCM will approve closing out the non-conformity report. A copy will be distributed

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283 views2 pages

7 NCR Procedure

1. This document describes the system for controlling non-conformities at a company. It defines a non-conformity and notes that they must be corrected before an item is considered compliant. 2. The procedure involves notifying the Quality Control Manager if a non-conformity is found, who will create a report and identify the item. Dispositions like rework, use-as-is, repair, or return/scrap can be used and must be approved by the QCM. 3. Once corrective action is taken, the Quality Control Engineer will re-inspect the item and the QCM will approve closing out the non-conformity report. A copy will be distributed

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Date : 15.05.

2018
NCR PROCEDURE Revision : 0
Page : 1/2

1.1 General

This procedure describes the system which is followed for controlling the non-conformities.

A non-conformity is any condition which does not comply with the applicable rules of the Code, QC
Manual or other specified requirements.

Nonconformities must be corrected before the completed component can be considered to comply
with the Code.

1.2 Request
It is the duty of all employees to report suspected nonconformities to their managers, who will then
notify the QCM.

The “Non Conformance Report” shall be prepared and a unique reference number shall be given
from “Log of Non Conformance Reports” by the QCM.

If the non-conformity is related to the item itself, it shall be identified and segregated with tag, sticker
or red paint marking until approval, as “HATALI” (meaning “Not Conforming”) in order to prevent
further operation.

Only the QCM and QCE can release the Nonconforming Items by removing the tag, sticker or
crossing the paint marking.

Other nonconformities shall be managed accordingly by the QCM and QCE.

1.3 Corrective Action


After the non-conformance report has been raised; a proposed disposition is specified by the ME,
MM, WE, QCE, QCM as appropriate.

All dispositions must meet Code requirements.

Rework : The process by which an item is made to conform to the original requirements by the
completion or repeating the previous operation.

Use-as is : A disposition permitted for a nonconforming item when it can be established that the
item is satisfactory for its intended use.

Repair : The process of restoring a nonconforming characteristic to a condition such that the
capability of an item to function reliably and safely is unimpaired, even though
that item still does not conform to the original requirement.

Return to Vendor/Scrap : If material is not usable for its intended purpose and which cannot be
repaired in a manner acceptable to the Code compliance and customer.
Date : 15.05.2018
NCR PROCEDURE Revision : 0
Page : 2/2

The final disposition shall be approved by QCM.

All Non-conformance reports shall be listed in the “Log of Non Conformance Reports” form.

1.4 Close Out of Non-conformities

When the corrective action has been completed, the item shall be re-inspected by the QCE and it is
to be approved by the QCM on the NCR.

A copy of the NCR will be submitted with document transmittal form to related section manager,
project manager, general manager, customer (if required).

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