TOEIC

READING
PRACTICE TEST

In the Reading section of the test, you are asked to demonstrate how well you understand written English. It consists
of three parts, with special directions in each part. Remember, you are not allowed to take notes. This section will last
exactly 75 minutes.

PART 5

Directions: You will read a sentence that contains a blank as well as four answer choices that suggest words to fill the
empty space. Select the answer choice (A), (B), (C), or (D) that best completes the sentence.

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101. Would you mind _________ this in the drawer? 104. Have you scheduled your trip _________?
(A) to put (A) therefore
(B) put (B) yet
(C) puts (C) after
(D) putting (D) now

102. Be ready at noon so we _________ leave on 105. I’m supposed to pay this time, _________?
time. (A) am I?
(A) can (B) aren’t I?
(B) could (C) do I?
(C) should (D) didn’t I?
(D) would
106. Do you prefer the metro_________the bus?
103. Are you not coming to _________ meeting? (A) if
(A) a (B) nor
(B) an (C) or
(C) the (D) but
(D) those

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107. There are many good doctors here, but of them 110. _________ will the new construction project be
Dr. Matthews is the _________ . located?
(A) good (A) Who
(B) better (B) What
(C) best (C) Where
(D) worst (D) When

108. It is confirmed that I _________ pick you up at 8 111. Should we call an engineer in to _________ on the
p.m. tonight. project?
(A) shall (A) refer
(B) would (B) consult
(C) could (C) conduct
(D) ought (D) determine

109. _________ anyone checked the copyright rules 112. The researchers _________ tirelessly for years to
about this? find a cure.
(A) Does (A) work
(B) Do (B) are working
(C) Have (C) are worked
(D) Has (D) have been working

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113. How _________ does the software developer 116. Would I need an _________ bank or a commercial
charge per hour? bank?
(A) much (A) irregular
(B) many (B) investment
(C) often (C) equality
(D) late (D) associated

114. I’d like to ship this package the _________ way 117. If you _________ your taxes on time, you wouldn’t
possible. owe late fees.
(A) quick (A) will pay
(B) quicker (B) have paid
(C) most quick (C) had paid
(D) quickest (D) have been paying

115. The client threatened to sue, _________ I have 118. No one _________ remembers to factor in travel
my doubts he will go through with it. time.
(A) but (A) ever
(B) so (B) never
(C) if (C) neither
(D) and (D) either

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119. You haven’t put away the new inventory, 122. _________ bonuses be announced soon?
_________ (A) Will
(A) didn’t you? (B) Has to
(B) did you? (C) Had better
(C) haven’t you? (D) Do
(D) have you?
123. Jose submitted his letter of recommendation for
120. If I _________ you, I would upgrade to a _________ yesterday.
touchscreen phone. (A) I
(A) was (B) me
(B) were (C) my
(C) would be (D) mine
(D) will be
124. The company _________ for bankruptcy last year.
121. The heater _________ by the power surge five (A) to file
days ago. (B) files
(A) is broken (C) filed
(B) broke (D) has filed
(C) was broken
(D) had been broken

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125. Have you not been paying attention to _________ 128. You ought to know better _________ to cancel a
I have been saying? meeting with the boss.
(A) that (A) then
(B) which (B) than
(C) who (C) that
(D) what (D) which

126. The merger _________ any time now. 129. Are you satisfied with your return _________
(A) announce investment?
(B) will be announced (A) in
(C) announcing (B) at
(D) to announce (C) on
(D) of
127. The boss made an _________ with the new
customer. 130. You gave _________ a pep talk before the
(A) agreement meeting because you were feeling nervous.
(B) pledge (A) you
(C) promise (B) your
(D) vow (C) yours
(D) yourself

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 PART 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer
choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.

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Questions 131 to 134 refer to the following text:
Dear Employees.
Our company will be hosting its annual team-building weekend, stationed at the Rose Park Center downtown, on the 28th, 28th,
and 30th of May. Employees will receive food and drink tickets provided by the Gray Bull restaurant adjacent to the building. Our
days will start at 10 am and finish at 4 pm: outside of these hours, you are encouraged to take the time to relax or to get to know
131
your _______ better.
132
_______ 133
Each group _______ the task of completing various activities while applying the appropriate team working skills,
strengthening the bond within the company to promote quality work. Some of the activities will include corporate training, trivia,
innovation labs, and plenty of games to keep everyone excited and occupied.
134
We look forward to each of your reservations. Please respond _______ the next five days to ensure a spot is held for you.
Thank you.
Fatima de Oliveira, Event Planning.
131. 133.
(A) coworkers (A) gives
(B) clients (B) is given
(C) supervisors (C) will give
(D) partners (D) will be given

132. 134.
(A) Dinner will not be provided. (A) on
(B) Relaxation is an important part of our corporate culture. (B) upon
(C) Once you arrive in the morning, you will be assigned to a group. (C) after
(D) Previous team-building sessions were highly appreciated by all employees. (D) within

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Questions 135 to 138 refer to the following text:
135
Green tea is one of the most versatile substances I _______ across in years of being a nutritionist. Whether in the form of oral
supplement, topical medication _______
136 simply in food and drink, its positive effects are boundless and can be easily incorporated
into any schedule.
137
_______ However, it is also popular in candies and various foods, making it a flexible source of antioxidants and a great
alternative to other caffeinated drinks! It has been known to do as much as prevent cancers, cure other diseases, and assuage
different types of pain. As for your overall health, green tea has also been widely used for weight loss, immune system support, and
138
mental alertness! Taking an oral supplement may increase the _______ of the substance, but drinking green tea daily or eating
something made with green tea extract will also make your lifestyle healthier.

135. 137.
(A) come (A) Green tea's properties have been known for centuries.
(B) came (B) Green tea is most often ingested as a drink.
(C) have come (C) The worldwide production of green tea is measured in millions of tons.
(D) am coming (D) Green tea contains less caffeine than coffee does.

136. 138.
(A) and (A) benefits
(B) or (B) profit
(C) so (C) detriments
(D) but (D) subsidies

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Questions 139 to 142 refer to the following text:
This week numerous building safety checks were made in the wake of the building collapse on 8th Street. While no one inside
the building in question was hurt, it brought on much _______
139 for the surrounding areas, as the same building company had
erected over half of the town.
140
Upon investigation, it was found that the supporting beams were not built to code. _______ The company in question, Apex
141 the property.
Builders, took full responsibility for the mistake and offered its services to the building's owners to _______
142 to be in perfect condition, proving the collapsed
The remaining buildings in the area were inspected thoroughly and _______
building to be an exception. Apex Builders' building teams are to be investigated next, as it was the only variable to have caused the
building to be assembled incorrectly.

139. 141.
(A) concern (A) return
(B) problem (B) retire
(C) argument (C) restitute
(D) drawback (D) restore

140. 142.
(A) They were, in fact, obsolete, destroying any chance of the building lasting more than two years (A) finding
past its opening. (B) found
(B) It revealed quite difficult to prove, though, as the code has not changed over the past 50 years. (C) founded
(C) He also concluded that the materials used during the construction were of substandard quality. (D) founding
(D) The inquiry exposed that the supporting beams did not correspond to the industry's standards.

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Questions 143 to 146 refer to the following text:
If you are ready to make money and produce honest, rewarding work, look into a position with our in-home care facility: Project
Atlas. We provide paid training to dedicated individuals ready to change the lives of people and their families through hard work and
143
kind company. Though we specialize in elder care, we _______ offer a number of solutions for those with long-term disability,
worldwide.
144
As a member of our team, you can help make the world a better place and get paid to learn more about _______. Your job will
be to visit the homes of our clients and ensure their quality of life is the highest achievable, ranging from minor medical care to
145 to perform.
housework and errands they are _______
We are looking only for those with a minimum of 6 months of health service experience, paid or voluntary, who possess a valid
driver's license and are trained in basic first aid. _______
146

143. 145.
(A) in addition (A) cannot
(B) moreover (B) unable
(C) also (C) may not
(D) too (D) haven't

144. 146.
(A) him (A) Help everyone around you!
(B) her (B) Discover the world through this wonderful experience!
(C) it (C) Change your own life!
(D) them (D) Apply today through our website!

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 PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and
instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question
and mark the letter (A), (B), (C), or (D) on your answer sheet.

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Questions 147 and 148 refer to the following email:
147. Why is Mr. Ibarrola sending this email?
(A) To complain about a problem
From: Baltasar Ibarrola (B) To ask for advice
(C) To request a software upgrade
To: Agnes Laval
(D) To provide instructions
Subject: installation - error
148. What can be assumed about Ms. Laval?
Date: November 20, 11:09 a.m.
(A) Mr. Ibarrola believes that she knows how to
solve the problem.
Hello Agnes.
(B) She had delivered the installation guide.
I am having troubles installing the upgrade for our database management (C) Mr. Ibarrola does not really appreciate her.
software and thought you might be able to help me. As per your instructions, I (D) She works in the IT department.
launch the .exe file and choose the software language. Then the installer offers to
select the folder in which the software should be installed: however, whatever
folder I choose, I get the message “An error has occurred.” and the installation
stops.

Have you run into this situation before? If yes, how did you solve it? If no, would
you have any wild guess as for what I should do? Your help would be greatly
appreciated.

Thank you.
Baltasar

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Questions 149 and 150 refer to the following text message exchange:
149. In his 8:15 message, what does Abdel
mean by saying, "Actually it is“?
Missed call from Abdel, (A) He confirms that his call was urgent
8:13 a.m.
(B) He knows that Radek is at the doctor's.
Hi Abdel. Sorry, can't talk now. I am at the Radek (C) He cannot talk either and prefers to text.
doctor's waiting room. Is it urgent? 8:14 a.m.
(D) He shows his irritation with Radek's absence.
Abdel Actually it is. We are expecting you
8:15 a.m. for security checks, remember? 150. Among the people mentioned in the
Radek messages, who is most likely the supervisor?
I am not sure I understand. Cyril knew I would be
absent this morning. He authorized it himself. 8:16 a.m. (A) Abdel
(B) Radek
Abdel Ah... My apologies. I have not been informed. But we (C) Cyril
8:20 a.m. are missing a security agent here at the building
(D) Bobby
entrance.

I think Cyril mentioned that Bobby Radek

could replace me. Isn't he there? 8:22 a.m.
Abdel He actually walked in 5 minutes ago and explained
8:28 a.m. the situation. I am very sorry to have troubled you.

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Questions 151 and 152 refer to the following notice:
151. For how long will the storm last?
(A) One morning
(B) One day
(C) Two days
Due to inclement weather, bus and metro services have been (D) Three days
cancelled for Monday morning through to Wednesday morning. The
weather service has indicated that a monumental winter storm will be 152. What would be an acceptable situation for
hitting the city and will drop a record amount of snow, sleet, and hail residents to go outside during the inclement
on the metro area. Residents are encouraged to stay indoors and only weather?
(A) To clean the roads
go out in absolute emergency situations. Updates about city services
(B) To visit friends
and road closures will be available on the city's website as well as on (C) To go to work
the city's emergency radio station. (D) To go to the hospital

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Questions 153 and 154 refer to the following online form:
153. What is the purpose of this form?
Thank you for using LPV ISP services! (A) To gather feedback from customers
Please fill in this questionnaire to help us better serve our customers' needs. (B) To make customers subscribe to new
services
Your name: Hsiu Lang (C) To create a database of customers
You have been a customer since: April 25, 2016 (D) To promote the use of Internet among
customers
For how many hours per day do you use the LPV Internet connection, on all devices?
154. What problem does Hsiu Lang point at?
Less than 1 hour 1*3 hours 4*6 hours x 7-10 hours Over 10 hours (A) Lack of Internet services
(B) Low connection speed
How satisfied are you with your Internet connection speed? (C) Very restricted coverage area
Not satisfied Fairly satisfied x Very satisfied (D) Difficulty reaching representatives by phone

How satisfied are you with your mobile Internet coverage?

Not satisfied x Fairly satisfied Very satisfied

What can we do to improve our services?

Make customer service representatives more available on the phone during shutdowns and
other inconveniences.

Submit

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Questions 155 through 157 refer to the following email:
155. What has recently happened at Louis's
Hi Guillermo, company?
(A) They have written new contracts for all the
It's nice to hear from you. Sorry it's been so long since our last email employees
exchange. Things have been a bit crazy at the office. We were (B) They have gone through a major renovation
(C) They have begun work on a new project.
awarded a major contract last month that we had been bidding on
(D) They have just lost a bid on an important
for quite a while. It was exciting to land the big fish, but now it means account
that we've really had to buckle down and get to work to meet all the
deadlines. We were the smallest company bidding for the job, but I 156. What sort of work does the company do?
think they liked that we are family-owned and -run. The first stage of (A) Marketing
the project is due in three weeks so we've been researching and (B) Accounting
doing an analysis of what was missing from previous marketing (C) Construction
campaigns and what we can add to make this new campaign more (D) Event planning
successful. We’ve really been missing you around the office. We could
157. What can be inferred about Guillermo?
use your expertise right about now. I'm sure you're enjoying your new (A) He recently got a job at a new company.
job as stay-at-home dad, but if you ever decide to come back to (B) He and Louis have been friends for years.
work, you always have a spot here. (C) He has very little experience.
(D) He used to work at the same company as
Until next time, my friend! Louis.

Louis

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Questions 158 through 160 refer to the following memo:
158. What can be inferred about home prices?
(A) They are higher than what the home is
Dear Team, worth.
The last few years have been hard. The housing market (B) They are lower than what the home is worth.
stagnated, and sales were at an all-time low. Finally, sales have (C) They are decreasing slowly over time
begun to pick up and houses are once again moving on and off (D) They are remaining stagnant and
unchanging
the market Our customers are getting prices that are much closer
to what they deserve for their homes, and we are able to grow 159. What is one reason people are able to buy
our list of satisfied clients. It is definitely still a buyer's market and homes again?
will stay that way until prices come back up to where they should (A) The banks have restarted lending money
(B) People are earning more money in their
be. That being said, people are finally feeling more financially jobs.
stable and in a better position to buy a new home. The banks are (C) People have been able to save a lot of
starting to give loans once more, and the dream of owning a money recently.
home is becoming a reality for many people. This company has (D) There are fewer homes available on the
market
seen some great success over the past year, and this could not
have been done without you, the talented realtors who work 160. Who is the audience for this memo?
days, nights, and weekends to get homes sold. We thank you for (A) Management
all that you do and look forward to an even better year next year. (B) Homebuyers
(C) Realtors
(D) Bank owners
Management

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Questions 161 through 163 refer to the following announcement:
161. For what sort of work will the intern be
Research Labs is happy to announce that the Summer Internship Program responsible?
(A) Market research
is now accepting applications. This is one of the most highly regarded
(B) Academic research
programs for up-and-coming scientists and researchers in the country.
(C) Scientific research
1
_______ Each year, we receive thousands of applications for the program (D) Legal research
and select the top 15 candidates to bring in for interviews. With only 5
internship slots available. It is always a challenge to select from the 162. How many interns will the company accept?
2
extremely qualified candidates. _______ We select interns based on their (A) 5
previous experience, research interests, expected fit into our company (B) 15
(C) 100
culture, and uniqueness of their applications. When applying, be sure to
(D) 1000
note any academic achievements you have earned as well as any stand-out
research you have conducted. _______3 Application status can be checked 163. There are four positions in the text, marked
online and will be updated as your application moves through the process. (1), (2), (3), and |4). In which position does
You will receive an email if you have been selected to come in for an the following phrase best fit?
Interview. Thank you for your interest in our program. We hope to work with
you soon. _______
4 We encourage applications including
recommendations from previous research
positions as well as from current or previous
professors.
(A) [1]
(B) [2]
(C) [3]
(D) [4]
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Questions 164 through 167 refer to the following notice: 164. What is assumed is this notice?
(A) All the readers of the notice have attended an
orientation session.
(B) All HR managers are full-time employees.
The full list of benefits and the explanations of each benefit can be found in (C) All part-time employees are entitled to full
the employee handbook that was given out at your orientation. If you have healthcare benefits
misplaced your handbook or would like another copy, please request one (D) All employees work at least 20 hours a week.
from HR. As stated on page 70 of your handbook, only full-time employees
165. Where can a replacement employee
are entitled to full benefits. A full-time employee is someone who works at
handbook be obtained?
least 40 hours a week. All other employees - those who work less than 40 (A) At employee orientation
hours a week or “part-time” as well as contractors - are not entitled to full (B) In the HR department
benefits. Employees have the option of negotiating some sort of perks (C) From the management
(D) On the company’s website
package during the hiring process. In the past, part-time employees have
been awarded certain healthcare benefits provided that those benefits were 166. What benefits have been negotiated in the
in direct accordance to health risks posed by the job. These benefits past by part-time employees?
exceptions must be cleared through management and cannot be authorized (A) Sick leave
by Human Resources. Any questions about benefits should be directed to (B) Vacation days
(C) Healthcare
your Human Resources Representative. Please be aware that most
(D) Retirement savings
concerns are addressed in the employee handbook in the Frequently Asked
Questions section. It is recommended you consult this before talking to an 167. Where should employees go first to get
HR representative. questions answered?
(A) To the management team
(B) To Human Resources
(C) To the company's website
(D) To the handbook's FAQ section
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Questions 168 through 171 refer to the following e-mail: 168. What time is the take-off?
(A) 9:15
Dear Customer, (B) 13:15
(C) 17:00
(D) 20:00
Your trip is around the corner! You are scheduled to fly from Lisbon to Munich on
Thursday, February 19th. Your flight will depart Lisbon at 09:15 and will arrive in Munich at 169. How can a passenger change his or her seat?
1
13:15. You are currently assigned seat 17B, which is a middle seat _______ If you would (A) By calling customer service
(B) By visiting the company's website
like to change your seat, you may do so by visiting our website. You also have the option (C) By emailing a reservation's expert
2
of upgrading your seat to a window or aisle for as little as 5€ _______ You may also (D) By visiting the ticket counter at the airport
select a premium seat, which allows for twice the legroom as a regular seat for as little as
170. How much does it cost to check 3 bags?
20€. If you are checking luggage, please note that the first bag is complimentary.
(A) 75€
3
_______ 4
A second checked bag will cost 25€ and a third an additional 50€. _______ Any (B) 50€
items deemed too large to take into the main cabin will be checked at the gate and (C) 25€
(D) 20€
available at baggage claim in Munich. If you have any questions before your flight, don't
hesitate to email or call one of our reservations experts. 171. There are four positions in the test, marked [1], [2],
[3], and [4]. In which position does the following phrase
Sincerely, best fit?

Hand luggage is permitted on board the flight

Himmel Airlines providing that it fits either under the seat in front of
you or in the overhead compartment.
(A) [1]
(B) [2]
(C) [3]
(D) [4]

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Questions 172 through 175 refer to the following online chat: 172. In the first message, what does Ms. Kwambo mean by
asking, “Any constraints?” ?
Hi everyone. As you know, we need to decide on the dates of moving the office. (A) She welcomes suggestions from the pvticipants for the
Melissa Kwambo
Note that we‘ll need 2 consecutive working days for that. Any constraints? 15:01 dates of the moving.
(B) She would like to know when the moving cannot take
place.
Sure. In terms of company-wide events, we have the annual holidays obviously, Yves Kerlouann (C) She needs to know which events are coming up.
from December 20th to lanuary 2nd, but that’s the only thing I can think of. 15:02
(D) She feels already that January is a better month for the
Melissa Kwambo
moving.
Any department-specific information? 15:02
173. When will the inventory take place?
We will need two days, as usual, to do the inventory right before the holidays. Ying Kong (A) December 15th
It’s absolutely impossible for us to pack and unpack at the same time. 15:04
(B) December 18th – 19th
(C) December 20th – 21st
And we’ll have to finalize the shipments to overseas clients before the long Günter Zimmermann (D) December 20th – January 2nd
absence as well. Customers inside the country will not be too affected though. 15:05

Melissa Kwambo
174. Who is responsible for sending merchandise to clients?
Alright, Günter, how long do you think it will take you? 15:07 (A) Melissa Kwambo
(B) Yves Kerlouano
Well, it depends on the orders received by December 15th of Günter Zimmermann (C) Ying Kong
course. Any projected or unconfirmed sale orders as of now? 15:08
(D) Günter Zimmermann

That's an on-going process, as usual, but let me check Sean Fitzpatrick

with the team and tell you more precisely in 5 minutes. 15:09
175. What is Sean Fitzpatrick’s role in the company?
(A) CEO
Looks like we have a couple of hot prospects: one in Mexico and another in Sean Fitzpatrick
Australia. They can be signed any time now, but of course I can’t guarantee that. 15:14 (B) Logistics Coordinator
(C) Sales Director
OK. I see. My conclusion, basically, is that December is not a good time for the (D) HR Manager
Melissa Kwambo
moving. Let’s try to schedule it for early January instead. I hope everyone agrees 15:16
with me.

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Questions 176 through 180 refer to the following letter and chart: 176. What is one occupational field that the company
offers?
Dear Anwar,
(A) Analyst
Thank you very much for expressing interest in our company.
As you know, we are one of the leading consulting groups in the world and have offices around the (B) Accountant
globe. We specialize in a variety of industries including Government and NGOs, Trade, Technology, (C) Farmer
Manufacturing, and Agriculture. I have attached a chart showing the distribution of our activities. (D) Software Developer
We hire people who are experts in their field and have them lead teams of financial planners,
instructional designers, and analysts. We believe that creativity and quality of product know no 177. How could the consulting teams be described?
experience level, so we create teams that have recent graduates working alongside experienced (A) Large
professionals. (B) International
We also believe in the importance of creating a work-life balance so we provide many benefits to (C) Diverse
our employees to encourage them to work hard and play hard. We have a gym and recreational room in (D) Erudite
each of our buildings and order in lunch for the entire company on Fridays. This promotes an
atmosphere of cooperation instead of competition.
178. What amenity is not mentioned?
We are always looking for new talent to join our teams in sectors we are in the process of
(A) A gym
increasing our presence in. If you feel like you would be a good fit here then I highly recommend you
send in your CV and cover letter as well as a description of a project you would enjoy working on. I hope (B) A rec room
to hear from you soon. (C) Weekly lunches
(D) Health insurance
Sincerely,
Udo Steinbeck, 179. In which industry is the company likely hiring at the
Hiring Manager moment?
(A) Trade
(B) Govemment/NGOs
(C) Technology
(D) Manufacturing

180. In which industry does the company have the most

projects?
(A) Manufacturing
(B) Agriculture
(C) Technology
(D) Trade
Questions 181 through 185 refer to the following letters: 181. Why is the merger a potential concern?
(A) It would be very expensive.
Dear Sir, (B) It could create market dominance.
I am writing to inform you that your requested merger with MNDY Technologies has been (C) It could take a long time.
put on hold pending an investigation into the nature of the merger and the potential effects of (D) It will be extremely unpopular with consumers.
that merger on the technologies market. The companies are the two largest producers of
technology and a concern has been raised that a merger will create a monopoly of the market 182. What sort of organization does Mark Jacobs likely
specifically the mobile device application sector. As per government regulations, a monopoly work for?
may not exist in any industry where it could have a negative impact for consumers. In this case, (A) Government office
the concern would be that prices would be set higher than is fair and that advancements in (B) Technology firm
technology would be slowed due to lack of pressure to create new applications. Our team of (C) Consulting organization
investigators will visit both your company and MNDY Technologies to determine if, indeed, a (D) Mobile application developer
monopoly would exist as a result of a merger. This government investigation is expected to take
six months but could take less time with full cooperation from both companies. 183. Who has already helped Eugenia Alvarez to look into
issues with the merger?
Sincerely, (A) The companies' legal teams
Mark Jacobs (B) The companies' boards of directors
(C) The companies' management teams
(D) The companies' marketing divisions
Dear Mr. Jacobs,
Thank you for contacting my office with regards to your investigation. We will obviously be 184. What product does Eugenia Alvarez's company make?
more than happy to assist. Our own lawyers have worked closely with the legal team at MNDY (A) Desktop computers
to be sure that a merger will not result in a monopoly. We are very concerned with following the (B) Laptop computers
law to a tee and do not wish to do anything that might harm our customers. Through their (C) Mobile phones
examination, it was determined that given the fact that the companies do research, (D) Software
development, and sales of a wide variety of software for desktop computers, the risk of a
monopoly is low. Neither of the two companies has a particularly large mobile device 185. What is the most probable reason for Ms. Alvarez to
application department. The fusion of these two departments will, in fact, merely make us a stress that she will fully cooperate with the investigation?
player equal to other competitors in the market - not market leaders. I am, of course, glad to (A) She wants to seem helpful in order to avoid a fine.
share our research with you and will cooperate fully with your investigation. (B) Mr. Jacobs said it would make the investigation go
faster.
Sincerely, (C) She and Mr. Jacobs used to work together.
Eugenia Alvarez CEO (D) She is trying to show that Mr. Jacobs is biased.
Questions 186 through 190 refer to the following emails and inventory list:
186. Why does Debra need Amanda's help?
(A) She doesn't understand what needs to be done.
From: Nuno Gomes (B) She has already left for the conference.
Debra Hunting
(C) She needs permission to change the inventory list.
To:
(D) She needs Amanda’s company credit card.
Subject: additional equipment
187. Where is the first place Amanda should look for the
Date/Time: February 12, 9:15 a.m. additional items?
(A) The supply closet
Dear Ms. Hunting. (B) Another department
(C) A store
Thank you again for choosing our convention center for your upcoming (D) Debra's desk
conference.
188.Why must Amanda bring proof of the company’s
I am writing to inform you that, unfortunately, we have to ask you to bring non-profit status?
more equipment than initially specified: namely, extension cords and (A) To be given some items for free
headsets. While we do have some here. I am not sure they will be sufficient (B) To raise some money for the conference
for all your teams. I suggest you bring double of the originally planned (C) To be able to cut to the front of the line when paying
quantities. (D) To avoid having to pay sales tax on the purchase

We appreciate you as a customer and count on your cooperation. 189.How many extension cords will be listed on the
updated inventory?
Sincerely yours, (A) 4 (B) 6 (C) 8 (D) 12

Nuno Gomes 190.What is the likely number of the conference

Center Manager participants?
Gomes Convention Center (A) 8
(B) 10
(C) 75
(D) 150
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Questions 186 through 190 refer to the following emails and inventory list:
186. Why does Debra need Amanda's help?
(A) She doesn't understand what needs to be done.
From: Debra Hunting (B) She has already left for the conference.
Amanda O'Connell
(C) She needs permission to change the inventory list.
To:
(D) She needs Amanda’s company credit card.
Subject: additional equipment
187. Where is the first place Amanda should look for the
Date/Time: February 12, 10:05 a.m. additional items?
(A) The supply closet
Hi Amanda, (B) Another department
(C) A store
Would you do me a favor sometime today or tomorrow? I've already (D) Debra's desk
left for the conference but got an email this morning that the convention
center needs us to bring a few more items. Apparently they don't have 188.Why must Amanda bring proof of the company’s
enough of the basic equipment… I am forwarding their email to you. non-profit status?
(A) To be given some items for free
I know we have packed already, but I need you to go and check the
(B) To raise some money for the conference
supply closet to see if we have all the new items that have been requested.
(C) To be able to cut to the front of the line when paying
If we don't have them. I need you to get them - either from a different
(D) To avoid having to pay sales tax on the purchase
department or from a store. If you end up having to buy things, use your
company card. Also, remember to bring along the company's proof of non-
189.How many extension cords will be listed on the
profit status. We are tax-exempt so the stores need to remove the tax from
updated inventory?
the grand total of the purchase. I've enclosed the inventory list that I made
(A) 4 (B) 6 (C) 8 (D) 12
up before leaving. Please make adjustments to it once you've secured the
additional items.
190.What is the likely number of the conference
Thanks, participants?
Debra (A) 8
(B) 10
(C) 75
(D) 150
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Questions 186 through 190 refer to the following emails and inventory list:
186. Why does Debra need Amanda's help?
(A) She doesn't understand what needs to be done.
(B) She has already left for the conference.
Item Quantity Item Quantity (C) She needs permission to change the inventory list.
(D) She needs Amanda’s company credit card.
Pens 150 Extension cords 4
Pads of paper 75 Walkie-talkies 6 187. Where is the first place Amanda should look for the
additional items?
USB drives 75 Flashlights 6
(A) The supply closet
Extra registration sheets 10 Headsets 3 (B) Another department
(C) A store
Giveaway bags 75 Collar microphones 8 (D) Debra's desk
Promotional flyers 150 Packs of batteries 6 188.Why must Amanda bring proof of the company’s
non-profit status?
(A) To be given some items for free
(B) To raise some money for the conference
(C) To be able to cut to the front of the line when paying
(D) To avoid having to pay sales tax on the purchase

189.How many extension cords will be listed on the

updated inventory?
(A) 4 (B) 6 (C) 8 (D) 12

190.What is the likely number of the conference

participants?
(A) 8
(B) 10
(C) 75
(D) 150
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Questions 191 through 195 refer to the following email, schedule, and text message 191.Where did Sanjay grow up?
exchange: (A) London
May 20, 3:15 p.m. (B) Los Angeles
Dear Marianne, (C) Seattle
(D) Vancouver
I'm so excited that you decided to accept the position here in the London office. There
is a great team out here, and I think you'll fit in well. It's been a little hard adjusting to 192.What is the weather ty pically like iu Seattle?
the weather after living in Los Angeles for my entire life, but I’m sure you won't have a (A) Sunny and dry
(B) Overcast and dry
problem with that having grown up in Seattle and Vancouver. The weather is pretty
(C) Sunny and rainy
similar, really - overcast and drizzly with periods of sun a few times a day. Public (D) Overcast and rainy
transportation here is top-notch, and I recommend taking the train from the airport
when you arrive. I've attached a train schedule for you so you can see which one 193.Which train to London was Marianne planning to
works given your 7:45 a.m. arrival. Remember you'll need to clear immigration and take?
customs, so I recommend expecting to get to the train platform about 2 hours after (A) The 8:30 a.m. train
you land. Our offices are a few blocks away from the train station, so I can meet you (B) The 9:00 a.m. train
(C) The 9:30 a.m. train
there, and we can walk back to the office together. Have a safe flight!
(D) The 10:00 a.m. train
Sanjay
194.Where will Sanjay meet Marianne?
(A) At the airport
Departure - Airport Arrival - Central London (B) At the train station
(C) In front of the office
8:30 a.m. 8:50 a.m. (D) At the office
9:00 a.m. 9:20 a.m.
9:30 a.m. 9:50 a.m. 195.At what time will Marianne arrive in Central London?
(A) 10:00 a.m.
10:00 a.m. 10:20 a.m. (B) 10:20 a.m.
10:30 a.m. 10:50 a.m. (C) 10:30 a.m.
(D) 10:50 a.m.
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Questions 191 through 195 refer to the following email, schedule, and text message 191.Where did Sanjay grow up?
exchange: (A) London
(B) Los Angeles
(C) Seattle
Hi Sanjay, (D) Vancouver
So sorry, there is a huge line at the passport control... Marianne,
192.What is the weather ty pically like iu Seattle?
May 23, 9:20 a.m.
(A) Sunny and dry
(B) Overcast and dry
Welcome to London!:) Does it look very bad? Do you
Sanjay, (C) Sunny and rainy
think you'll make it to the first train, as planned?
May 23, 9:22 a.m. (D) Overcast and rainy

I honestly doubt that. It doesn't 193.Which train to London was Marianne planning to
seem to be moving at all. Marianne,
take?
(A) The 8:30 a.m. train
May 23, 9:30 a.m.
(B) The 9:00 a.m. train
(C) The 9:30 a.m. train
No problem. Just text me again when you are (D) The 10:00 a.m. train
Sanjay,
on the train, and I'll step out of the office then.
May 23, 9:31 a.m.
194.Where will Sanjay meet Marianne?
Ok. I am through with the passport. Customs seems (A) At the airport
fluid. So, it looks like I will be only half an hour late. Marianne,
(B) At the train station
(C) In front of the office
May 23, 9:45 a.m. (D) At the office

Great. See you soon! 195.At what time will Marianne arrive in Central London?
Sanjay,
(A) 10:00 a.m.
May 23, 9:31 a.m.
(B) 10:20 a.m.
(C) 10:30 a.m.
(D) 10:50 a.m.
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Questions 196 through 200 refer to the following newsletter, press release, and email:
196. What was Natasha Marinkova's previous job?
(A) CRO
YBG Newsletter (B) Public Relations Director
Dear Media Partners, (C) Managing Director
(D) Editor
Yesterday afternoon, YBG Bank announced that it has hired a new Chief
Risk Officer. The former CRO left early last month after announcing that he 197. What can be inferred about Ms. Marinkova?
would be stepping down for health reasons. The position has been occupied (A)
(B)
She has been promoted several times before.
She doesn't work well in group settings.
temporarily by Natasha Marinkova, a managing director in the credit risk (C) She dislikes the media.
department, while the hunt for a new CRO took place. In the end, the bank (D) She is a subscriber of Sapphire Business Magazine.
decided to promote internally and officially gave Marinkova the job. The bank has 198. What is one of the qualities the management attributes to
released the official statement, which you will find attached. Ms. Marinkova
You are welcome to share this announcement through your media channels. (A) A deep understanding of management
(B) An unwavering respect for business ethics
Public Relations Department, YBG Bank (C) A strong sense of morality
(D) A natural talent for understanding risk

YBG Bank 199. How old was Ms. Marinkova when she began working for
Official information YBG bank?
(A) 34
For internal and external distribution (B) 36
(C) 40
We are pleased to announce that Natasha Marinkova has accepted our offer to become (D) 46
the new Chief Risk Officer. Natasha has worked for YBG for six years and has risen through 200. What is the main purpose of Ms. Auricchio's email?
the ranks by demonstrating an innate understanding of how to manage risk in today's volatile (A) To introduce herself and her magazine
markets. She has been an instrumental part of the credit risk team and has proven herself to (B) To promote gender equality in management
(C) To congratulate Natasha Marinkova on her promotion
be a natural leader as well as an excellent team player. We are excited to have Natasha play (D) To obtain an interview with Natasha Marinkova
such a vital role at YBG and look forward to all that she has to contribute to our future growth
and success.

The Management
Questions 196 through 200 refer to the following newsletter, press release, and email:
196. What was Natasha Marinkova's previous job?
(A) CRO
(B) Public Relations Director
From: Giulia Auricchio (C) Managing Director
(D) Editor
To: publicrelations@ybg-bank.ch
197. What can be inferred about Ms. Marinkova?
Subject: request for an interview (A) She has been promoted several times before.
(B) She doesn't work well in group settings.
Date/Time: October 8, 16:20 (C) She dislikes the media.
(D) She is a subscriber of Sapphire Business Magazine.
Dear Sirs,
198. What is one of the qualities the management attributes to
Ms. Marinkova
As the manager of the Women in Management section at Sapphire (A) A deep understanding of management
Business Magazine, (Sapphire Media Holdings), I have been thrilled to (B) An unwavering respect for business ethics
learn that Ms. Marinkova has been appointed the CRO of YBG Bank. (C) A strong sense of morality
Please extend my congratulations to her and to the bank's management for (D) A natural talent for understanding risk
this excellent choice. Moreover, this promotion is a valuable example of
women taking leadership positions when you consider that at only 40 years 199. How old was Ms. Marinkova when she began working for
YBG bank?
old, Ms. Marinkova will be the youngest CRO ever employed by a Swiss (A) 34
bank. (B) 36
(C) 40
In this regard, I would be honored if Ms. Marinkova could devote some of (D) 46
her time to an interview that we will gladly publish in Women in
Management. I am ready to meet her at her earliest convenience. 200. What is the main purpose of Ms. Auricchio's email?
(A) To introduce herself and her magazine
Best regards, (B) To promote gender equality in management
Giulia Auricchio (C) To congratulate Natasha Marinkova on her promotion
(D) To obtain an interview with Natasha Marinkova
Editor
Sapphire Business Magazine
This is the end of the test.

If there is time remaining, you may go back and review your answers for Parts 5, 6, and 7.

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PDF and answer sheet are available on:

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 READING SECTION
101 A B C D 126 A B C D 151 A B C D 176 A B C D
102 A B C D 127 A B C D 152 A B C D 177 A B C D
103 A B C D 128 A B C D 153 A B C D 178 A B C D
104 A B C D 129 A B C D 154 A B C D 179 A B C D
105 A B C D 130 A B C D 155 A B C D 180 A B C D
106 A B C D 131 A B C D 156 A B C D 181 A B C D
107 A B C D 132 A B C D 157 A B C D 182 A B C D
108 A B C D 133 A B C D 158 A B C D 183 A B C D
109 A B C D 134 A B C D 159 A B C D 184 A B C D
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111 A B C D 136 A B C D 161 A B C D 186 A B C D

112 A B C D 137 A B C D 162 A B C D 187 A B C D
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114 A B C D 139 A B C D 164 A B C D 189 A B C D
115 A B C D 140 A B C D 165 A B C D 190 A B C D

116 A B C D 141 A B C D 166 A B C D 191 A B C D

117 A B C D 142 A B C D 167 A B C D 192 A B C D
118 A B C D 143 A B C D 168 A B C D 193 A B C D
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121 A B C D 146 A B C D 171 A B C D 196 A B C D

122 A B C D 147 A B C D 172 A B C D 197 A B C D
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124 A B C D 149 A B C D 174 A B C D 199 A B C D
125 A B C D 150 A B C D 175 A B C D 200 A B C D

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