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Crew Scheduling Explained

Crew scheduling refers to assigning personnel to ensure organizational goals are met. A crew scheduler must consider many variables to develop schedules that meet hard constraints like staffing specific aircraft, as well as soft constraints like employee preferences. Their responsibilities include determining staffing needs, creating and managing crew schedules, selecting replacements, and ensuring compliance with regulations. Crew schedulers need problem-solving, management, communication, and analytical skills to handle their complex and challenging role.
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0% found this document useful (0 votes)
201 views2 pages

Crew Scheduling Explained

Crew scheduling refers to assigning personnel to ensure organizational goals are met. A crew scheduler must consider many variables to develop schedules that meet hard constraints like staffing specific aircraft, as well as soft constraints like employee preferences. Their responsibilities include determining staffing needs, creating and managing crew schedules, selecting replacements, and ensuring compliance with regulations. Crew schedulers need problem-solving, management, communication, and analytical skills to handle their complex and challenging role.
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What is Crew Scheduling?
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Crew scheduling refers to the assignment of airport personnel to maintain a schedule so they
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can meet organizational goals. Aircrafts vary in regards to the skill and experience of the crew
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required to run and maintain it. The person charged with developing a schedule is known as a
crew scheduler. Their job is to direct people with specific credentials from one location to
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another using the smallest number of personnel and vehicles in the shortest possible
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(122) Crew scheduling is a complex undertaking. Even artificial intelligence systems grapple with it. In
fact, when it comes to crew scheduling, there are many variables that must be taken into
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(182) scheduling duties at an airport, you should be familiar with compliance regulations and union
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What are the responsibilities of a crew scheduler?
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A crew scheduler faces several challenges in dispensing their duties. They must come up with a
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schedule that meets hard and obvious constraints such as assigning pilots to specific planes. A
crew scheduler must also take into consideration soft constraints, such as what shifts an
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employee prefers to work or when they can go on a holiday break.
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Depending on their specific job, a crew scheduler usually must…
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Schooling (235) 1. Determine and plan personnel capacity.

2. Plan, prepare and manage crew schedules.


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(265) 3. Determine and develop tasks, functions and assignments for various individuals and groups
of personnel.
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4. Manage the flight crews and record the amount of time each member works.
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5. Come up with a reserve list for redundancy to prepare for emergencies.
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6. Select replacements from the reserve list and notify them when they are needed.
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7. Manage the placement / schedules of dispatchers, flight attendants and other personnel.
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8. Ensure compliance with various laws, regulations and agreements when assigning personnel
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9. Coordinate and validate the training of personnel in conjunction with the training department
or HR department.
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Agent (125) 10. Review and analyze reports, rescheduling history and metrics on crews.

Other crew scheduler responsibilities include communicating with other departments, taking
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personnel preferences into consideration and ensuring smooth schedule changes.
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To handle these and other responsibilities that come with the job, crew schedulers require
 News (9) different skills and traits. They should be efficient problem solvers, have great management and
leadership skills, be sufficiently tech-savvy and have strong communication and analytical skills.
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They will have a great understanding of the various laws, codes, regulations and policies that
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