User Manual DVR
User Manual DVR
Surveillance System
User Manual
※ The picture might differ according to the specification and model.
※ Contents of this user manual are protected under copyrights and computer program laws.
HE-Series DVR
1st Edition : 28 Oct 2013
2nd Edition : 3 Dec 2013
3rd Edition : 20 Jun 2014
Thank You !
Before operating the system, please read this User Manual and retain it for future reference.
WARNING
Warning: This sign indicates that the user could die or be seriously wounded if not used or installed
properly.
Caution: This sign indicates that the user could be wounded or could expect property damage if not
used or installed properly.
Warning: Do not expose the product to fog, rain or too much humid to decrease danger from electric shock
or fire.
General Warning
Warning
1. Use the power cord, which is supplied or recommended by the supplier, or
it may cause fire.
6. Ground applies to video products equipped with a 3-wire grounding type plug having a third (grounding) pin.
This plug only fits into a grounding-type power outlet.
If grounding is not done, it may cause malfunction or electric shock.
7. Ground connection must not touch gas pipe, water pipe or telephone line.
If grounding is not done properly, it may cause electric shock.
10. Place the system in a open place where air ventilation is guaranteed, or
it may cause over-heating and seriously damage the system to be fired.
3. The air inhaler of the front panel and air outlet of the back panel must not be blocked during installation.
The internal temperature of the product would be greater than allowable and could cause malfunction or
fire.
4. Do not touch the product or the power cord when there is thunder.
It may cause electric shock.
6. Do not install the product on inclined or unstable location or where vibration could be committed.
It may cause malfunction.
Warning
1. Must use the outlet of the grounding to connect the power cord, or
it may cause fire.
5. Hold the body of the plug while removing the power plug.
Do not pull the power cord. Damage to the power cord may generate heat or cause fire.
7. Remove power cord from outlet when product is not used for a long time.
It may cause short-circuit or electric shock.
Caution
1. Do not turn off the power by removal of the power plug.
To turn off the power, click the power button from the front panel.
When the system stops abnormally, the power button might not work. Click power button for 5 full seconds to turn
power off.
2. Do not cut off the power artificially, or give shock or vibration to unit while the hard disk is activating.
It may cause hard disk failure or loss of data.
Remarks
※ Pictures and buttons are subject to be changed or modified up to different models.
※ Function or configuration is subject to be changed or modified without prior notice for improvement of the product.
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Contents
3. OPERATION ............................................................................................................................................................................ 11
4. SETTING ................................................................................................................................................................................. 27
6. Q & A ....................................................................................................................................................................................... 72
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1. Getting Started
Make sure that you have following items supplied with your DVR. If any of these items is missing
or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage
purposes afterwards.
or
After connecting all peripheral devices, connect power cord to the DVR for system startup.
Input USER and PASSWORD for login after turning on the system. The factory default of user and
password are “ADMIN” and “1234” respectively. Admin user is to fully control the entire DVR
system.
Note 1) Do not forget the administrator’s password that was set for the first time. In case the
password is forgot, contact your local dealer for help.
2) Refer to the “Section 4.1.2 User” for AUTO LOGIN and AUTO LOGOFF.
Caution It may take a few minutes to startup the system after turning on the power, in case the
user sets the network configuration as DHCP mode but under the situation that there
is no DHCP server in the network or the network is not connected.
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To turn off the power, Click “EXIT ” button in the tool bar and then click “SHUTDOWN” in the
pop-up screen as below. Do not pull off the power by pulling the power plug.
Input the password and click “OK” to shut down the system.
And then, click “YES” to confirm shutdown in the pop-up screen as below.
Note User can input password by virtual keyboard, or front numeric buttons (if available).
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2. Startup Wizard
At the first startup, Startup Wizard screen will pop up, automatically.
User can make primary setting by simply following the steps in the Startup Wizard.
User can open the Startup Wizard screen at any time by clicking “Startup Wizard ” button in
the tool bar.
2.1 Language
User can select the language according to the country or user’s preference.
DVR supports various languages. If you cannot find your preferred language, please contact your
dealer in your area accordingly.
Note If “DISPLAY ON SYSTEM STARTUP” is selected, Startup Wizard will pop up every time
the system is started.
2.2 Date/Time
User can make various settings such as time zone selection, DST (Daylight Saving Time) and
time sync mode.
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User can select “Overwrite” or “Stop recording” when HDD becomes full and also can easily
format new HDD or existing HDD by ticking in the check box.
HDD CHECK
Click CHECK button of each HDD to open the window of DVR HEALTH CHECK. User can see full
information of each HDD such as model name, serial no, capacity, bad sector ratio, life time (used
time) and temperature.
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HDD FORMAT
When the new HDD is installed or there seems to be a problem on the HDD, user needs to format
the HDD.
If system resources are occupied such as network connection during format process, format may
be failed. In this case, it is recommended to reboot the system to release system resources and
then try to format again.
2.4 Record
Once user ticks in the check-box of RECORD SETTING and designate the “Input Desired
(Recording) Days”, the settings for recording resolution, fps and quality will be optimally adjusted
to get the similar recording period set in the box of INPUT DESIRED DAYS. Furthermore, user
can adjust the settings at CUSTOMER SETTINGS by manual input finally to get the “Recordable
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Note Setting in this menu is not applied to “Quick Setup” but applied to “Camera” menu in
Record setup menu.
(Please refer to “Section 4.4.1 Camera” and “Section 4.4.3 Quick Setup” for the
detail.)
Caution Recordable period in this menu is just for reference and may vary depending
on the actual site situation.
2.5 Network
DVR can be connected to network or internet through either fixed IP or dynamic IP by proper
setting of DVR and router.
NETWORK TYPE
Select either STATIC IP or DHCP for dynamic IP.
If DHCP is selected, click “IP DETECT” button to receive the updated IP address information, then
you can see the completion rate on “Progress Bar”.
SUBNET MASK
Subnet Mask address classifies the subnet that the system belongs to. For more information,
please consult your network administrator or your internet provider.
GATEWAY
This is the IP address of the network router or gateway server. It is required when the user wants
to connect through external router. For more information, please consult your network
administrator or your internet provider
DNS SERVER
Enter the IP address of the Domain Name Server. You should input the DNS Server information in
order to use DDNS, E-mail notify and NTP Server. If it is hard to know the correct information, user
can input “8.8.8.8”. For more information, please consult your network administrator or your
internet provider.
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TCP/IP PORT
Input the port number to use when connecting locally or remotely. It is for use with Remote
Software P/C (CMS) and Mobile Device(MMS).
WEB PORT
Input the port number to use when connecting from the Web Browser.
BANDWIDTH LIMIT
Depending on the setting made by user, the system can control the data volume transmitted over
network ranging from 25 kbps up to 1Gbps. This function is effective especially under narrow
bandwidth network condition or when user wants to limit “network bandwidth occupied by video
transmission” to a certain level.
NETWORK TYPE :
Select STATIC IP (in case of fixed IP)
IP ADDRESS :
Assign a local IP # to DVR (ex, 192.168.0.164)
SUBNET MASK :
Input subnet mask of your LAN (ex, 255.255.255.0)
GATEWAY :
Input gateway of your LAN (ex, 192.168.0.1)
DNS SERVER :
Input IP # of your DNS server
You must input this IP # for internet connection. Please contact
your ISP to get this IP #.
You can input “8.8.8.8” in case you do not know this IP #.
TCP/IP PORT : Default is 9010
If your ISP blocks the port # 9010, you need to input another valid
port number. (ex, 9020)
WEB PORT : Default is 80
If your ISP blocks the port # 80, you need to input another valid
web port number. (ex, 8080)
BANDWIDTH LIMIT : Default is 100 Mbps
Select bandwidth limit you want to set in consideration of network
condition.
Note For the other network settings, such as DDNS, Notification, Mobile Push & P2P Cloud,
please refer to the “Section 4.5 Network”.
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2.6 Finish
When the setting is finished, click “FINISH” button to close Startup Wizard.
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3. Operation
Input USER and PASSWORD for login after turning on the system. The factory default of user and
password are “ADMIN” and “1234” respectively. Admin user is to fully control the entire DVR
system.
Note 1) LOGIN window will be permanently displayed in monitor as above picture until user
logs in with the right ID and password.
2) If DVR is set as AUTO LOGIN, login process is not necessary.
Please refer to the “Section 4.1.2 User” for details.
Real-time live image can be seen by easy button operation after power-on.
The images can be seen on real-time by 1, 4, 8, 9, 13 and 16 screen. Whenever the up/down
arrow button on the front panel or IR remote controller is pressed, the screen will be sequentially
changed.
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[1 Ch] [4 Ch]
[6 Ch] [8 Ch]
[16 Ch]
To select channel by mouse, double click of the left mouse button. To return to previous screen
mode after selecting certain full channel, double click of the left mouse button.
Note To properly select channel by mouse, user should double click the left mouse button
deliberately.
Some screen mode may not be available.
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“VIDEO LOSS” is shown on the display screen when no camera is connected or camera is
disconnected on a certain channel. When camera is disconnected, warning sound shall be
generated depending on the system setting.
And, admin user can set different level of authorization for each user. If a certain user is not
authorized to view a certain live and playback channel, then no image is shown on the display
screen as below.
3.2.2. Icons
In real time live mode, icons or messages will be indicated on the screen to notify the system
mode or status. Below are the icon categories, which are indicated on the monitor.
Icon to be shown
Icon to be shown
at right-upper corner on each channel
at right-bottom corner on full screen.
screen
No HDD, Smart Alarm & HDD
Continuous Recording
Failure
Motion Detection Recording Using Emergency Recording
Sensor Activated
Motion Detected
Audio Channel
PTZ Camera
POS
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User can move the USB mouse pointer to the bottom of the monitor in live mode. Then menu bar
will be instantly appeared as below picture.
Once the menu icon is clicked, menu screen will pop up. User can make the overall setting
for DVR. (Please refer to the “Section 4 Setting” for details.)
Startup Wizard icon shows Startup Wizard screen.(Please refer to the “Section 2 Startup
Wizard” for details.)
When the Screen Display Mode icon is clicked, the screen display mode is changed in turn.
In order to control PTZ for the channel that is PTZ camera is applied, click PTZ icon after
selecting full screen mode for that channel. In PTZ mode, user can move pan/tilt and
zooming-in/out by moving the mouse pointer, called virtual joystick.(Please refer to the “Section
3.3 PTZ Operation” for details.)
Recording icon means “instant (emergency) recording”, which is useful to urgently start
recording. In emergency recording, the system records all channels with full frame rate at the
maximum resolution regardless of recording mode setting. To stop emergency recording, click the
same icon again.
Backup icon allows user to backup the recorded image to external device. (Please refer to
the “Section 4.6 Backup” for details.)
User can click the Playback icon to automatically playback the latest video clip. (Please
refer to the “Section 3.4 Playback Recorded Image” for details.)
When the Search icon is clicked, search screen with various search modes are shown. User
can search the recorded image, accordingly. (Please refer to the “Section 3.6 Search Recorded
Image” for details.)
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Exit icon shows Exit screen with three different options, such as Log Off, Reboot and
Shutdown.
Pin icon button indicates that user can fix this menu bar, or disable fixing the menu bar by
moving away the mouse cursor.
If user fixes the menu bar, then this menu will not disappear even though user moves the mouse
cursor away from that position.
If user does not fix the menu bar, then the menu will be shown when user move the mouse cursor
to the bottom area only.
Note If you cannot find any colored-mark in the right up corner of the live screen mode, then it
means that the system does not record any image. In this case, you need to check
recording schedule or camera of the main setup menu.
User can click the right button of the mouse to pop up sub-menu as below.
When “SEQUENCE” is selected, icon is shown on the right-bottom corner of the screen
and display screen will be sequentially changed.
When “ZOOM” is selected on full screen mode, digital zoom function is activated and
icon is shown on the right-bottom corner of the screen. In zoom pop-up menu, user can select
ZOOM-IN or ZOOM-OUT and exit to normal live display mode by selecting ZOOM EXIT.
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When the “FREEZE” is selected, live image pauses. But, system clock (date/ time information)
continues running. Open pop-up menu by right-clicking the mouse button and select the FREEZE
mode again to resume the live view.
Select “ADD BOOKMARK” to save the current showing image, including description.
When the “RECORDING INFO” is selected, pop-up screen shows recording status of the DVR
based on average data estimation
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User can get into PTZ mode by right-clicking the mouse button and selecting “PTZ” in the pop-up
menu as below, or select PTZ icon in the menu bar appeared in the bottom of the main
screen.
In PTZ mode, user can control PTZ operation with USB mouse.
While pressing the left button of mouse, user can drag the mouse cursor to up/down or
left/rightward to move pan/tilt position of the camera. If user moves the mouse cursor to further
extend from the center position of the main screen, the PTZ camera moves at faster speed. User
can also move zoom-in/out by rolling the wheel of mouse to up or downward.
Note Full PTZ functions are available by using USB mouse, IR remote control, or keyboard
controller.
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For focus control in PTZ screen mode, user can click the right button of mouse again to get the
pop-up menu as below picture. Default mode is to tick “ZOOM”. Thus, user can tick “FOCUS” to
switch the wheel function of mouse from zoom-in/out to focus. Then, user can control focus by
moving the wheel of mouse.
In the same way, user can select preset button or exit PTZ screen mode.
Note User will see numeric pad to select “Preset” number, once after user set a PTZ protocol
in setting menu.
Maximum Preset number is 255 but it can be restricted by the number that PTZ camera
supports.
User can automatically switch PTZ camera position according to the sequence of preset setting by
using GUARD TOUR function, though the connected PTZ camera does not support it. “GUARD
TOUR” on the pop-up menu can be enabled after changing to full screen for the channel that the
PTZ camera is connected to. Please make sure that PTZ camera setting is correct, otherwise,
“GUARD TOUR” is shown as disabled.
Caution Depends on PTZ camera, some preset positions might be skipped in the case that
the PTZ camera cannot mechanically move or control focus within the interval time
set by DVR. In this case, it is recommended to make setting of interval time a little
longer.
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To playback recorded image, press Play button from the Front Panel or IR Remote Controller.
Press the Play button and the latest recording image will be playback.
It is easy to use USB mouse or the Front Panel’s Jog/Shuttle to playback recording files. Turn the
Jog and the recorded files can be seen backwards or forwards. Turn the Shuttle and the playback
speed can be controlled 2, 4, 8, 16, 32 times while playback backwards or forwards.
User can click the playback icon in the menu bar in the live mode to automatically playback
the latest video clip. In playback screen, user can make various playback modes, such as instant
manual backup(archive), go to search mode, change channel, and change screen modes. User can
make a click of the left mouse button in colored-time bar to move white-vertical line that represents
playback time.
In order to exit from the playback mode, click Exit icon in the menu bar.
Note Jog/Shuttle in the front panel will not be available depending on the DVR model.
User can easily archive video while he/she watches video playback.
In playback mode, user can press “ENTER” button in the front panel to set archive “start” time. After
pressing this “ENTER” button, user will see “Quick backup starts” in right bottom of the playback
monitor. Once “Quick backup starts” message is shown, user can keep playing back video until user
wants to finish archiving, and then press the same “ENTER” button again to set backup “end” time.
Then, backup menu window will be popped up and user can select the backup media like CD/DVD
or USB thumb drive, and execute archiving.
Note “HELP” button can help you understand how to setup several important settings.
For example, if you need help about how to set Backup, click “HELP” button at the right
bottom of the menu.
The user can select date and time to search for a certain file within the recorded image.
User can move the white-vertical line to the time that user wants to search.
The colors of the time bar are different by each recording mode. Please refer to “section 4.4.2” for
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“*” mark in date as above picture means that there is a video data recorded.
Enter the desired date and time to playback the recorded image.
Use the arrow button to move to each day/month/year and time category for selecting
second/minute/hour/month/year.
Go to the first screen of the recorded image. This is the oldest image recorded.
Go to the last screen of the recorded image. This is the latest image recorded.
The system log search is used to find particular system log information, quickly and easily.
User can copy this event list to USB memory device in text file format.
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Once export is completed, user can find a date folder created in USB thumb drive.
There is “system.log” file stored in the date folder.
1. Log by system
2. Log by setup
3. Log by network
The Event log search is used to find particular event, quickly and easily.
User can copy this event list to USB memory device in text file format.
Once USB memory stick is put via USB port, user must press “SCAN” button to detect it, and then
press “EXPORT” to copy the log information to the media.
To see particular event of activated time, move the arrow button of the Front Panel or Remote
Controller to the desired time range.
1. Alarm by Sensor
2. Alarm by Motion
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Note In case the Alarm does not activate even though the alarm input setting had been done,
check the alarm connection port of the product’s rear panel.
Note 20 numbers of log record will be shown on one page of the [System Log] and [Event Log]
window. User can click the arrow icon to search the log records on another page.
To see the corresponding list of [System Log] and [Event Log], user needs to click
SEARCH button after selecting desired date and event type.
3.6.7. POS
Input the search information (channel #, date, time & keyword) and then click [SEARCH] button to
get the list. If no keyword is input, system will display all data during designated time period. Click
[PLAY] button to display the searched video image and POS data as well.
3.6.8. Bookmark
Bookmark data can be checked, modified and deleted. Select one of them in the list and click
[PLAY] button to display the correspondent video image.
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Note
User can click Search icon in the menu bar or press “SEARCH” button in the front
panel to get the SEARCH pop-up menu as below. In this menu, full search function by
using front key buttons is available.
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During DST (Daylight Saving Time) period, DVR time clock has to be adjusted according to
regional time zone. That is, DVR time clock will be shifted by one hour after DST setting while
DVR will restore the time clock to normal after DST finishes.
To make DST setting on the DVR, go to the menu of SYSTEM > INFORMATION and click
“DATE/TIME” to open date & time setting window as below. User can select “USE DST” to apply
DST time change.
There is an hour overlapped data when DST finishes. Such period of hour will be indicated in Blue
color in Intelli-Search Bar on playback mode.
When user click on such overlapped period, a message of “Data Selection” will pop up, then user
can select whether to play DST data or Non-DST data.
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4. Setting
General setting structure consists of “System”, “Device”, “Event”, “Record”, “Network” and
“Backup” as below.
User can find the menu icon in the menu bar or menu button in the pop-up menu by right
clicking the mouse button.
User can move mouse cursor from “System” through “Backup” to instantly look around the
sub-menus in the menu screen.
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4.1 System
4.1.1. Information
SITE NAME
User can designate the site name by using virtual keyboard as below.
SITE ID
User must setup SITE ID to match with the ID setting of keyboard controller, if user wants to use it
to control DVR.
User also needs to select the correct model of keyboard controller and BUAD RATE setting in
“Keyboard” menu.
DATE/TIME
User can make various settings such as time zone selection, DST (Daylight Saving Time) and
time sync mode.
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Note “HELP” button can help you understand how to setup several important settings.
For example, if you need help about how to set Date/TIME, click “HELP” button at the
right bottom of the menu.
Server Mode
The operating DVR is set as a Time Sync Server, which can synchronize the time clock
of another DVR(s) connected over the same network environment.
Client Mode
The operating DVR is set as one of the client DVR(s). Input the IP address of designated
DVR or Remote Software P/C (CMS) as a Time Sync Server in “SYNC SERVER”, then
DVR time clock is synchronized with Time Sync Server by interval time set in “TIME
SYNC CYCLE”.
NTP Mode
NTP server is one of standard time servers available on Internet and it is recommended
to use “pool.ntp.org”. If you want to activate this mode, you have to correctly set the TIME
ZONE of your local area and then click SYNC NOW.
LANGUAGE
User can select the language according to the country or user’s preference.
DVR supports various languages. If you cannot find your preferred language, please contact your
dealer in your area accordingly.
REMOTE ID
User must setup REMOTE ID to match with the ID setting of IR remote controller, if user wants to
use it to control DVR.
UPGRADE FIRMWARE
User can easily upgrade the system firmware via DVD/CD/USB Memory Stick/FTP server.
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Caution Do not click CANCEL button during firmware upgrade. It may cause serious
damage on the system !!!
The setting value might be changed to that of factory default in case that there are a
lot of changes between new firmware and existing firmware in functions, etc.
Therefore, it is recommended to check the setting value and operating condition of
the DVR after firmware upgrade.
4) The system will regularly check whether the latest version of firmware is available at FTP
server and generates alert message if the latest version is found.
5) Click [OK] button to proceed automatic firmware upgrade. After completed, the system will
reboot
VIDEO SIGNAL
Check the right video signal (NTSC or PAL) according to the country. This setting should be
matched with the [NTSC/PAL Selection Switch] located on the rear panel. Video images might be
heavily shaking and blinking in probably black & white if NTSC/PAL is not properly set.
IP ADDRESS
It shows the IP address which is set in the “Network” menu.
MAC ADDRESS
It is the unique identity number for each system.
4.1.2. User
The ADMIN user (default password is 1234) has got the full authority for system setting, and can
change the system password or assign different permission level to each user.
Click OPTION button to make setting of “Auto Login and Auto Logoff” function.
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4.1.3. Display
User can set sequence dwell time, VGA resolution, OSD display, spot-out dwell time and
spot-out channel & dwell time as below picture.
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SEQUENCE
User can set dwell time for sequential channel display.
VGA RESOLUTION
The system supports three kinds of video resolutions for HDMI and VGA : 800x600, 1024x768,
1280x1024 and 1920x1080. User needs to set the proper resolution in accordance with the
monitor resolution.
OSD
User can select OSD caption to be displayed.
SPOT OUT
User can select channel to be displayed on spot monitor and set dwell time.
4.1.4. HDD
User can select “Overwrite” or “Stop recording” when HDD becomes full and also can easily
format new HDD or existing HDD by ticking in the check box.
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HDD CHECK
Click CHECK button of each HDD to open the window of DVR HEALTH CHECK. User can see full
information of each HDD such as model name, serial no, capacity, bad sector ratio, life time (used
time) and temperature.
HDD FORMAT
When the new HDD is installed or there seems to be a problem on the HDD, user needs to format
the HDD.
If system resources are occupied such as network connection during format process, format may
be failed. In this case, it is recommended to reboot the system to release system resources and
then try to format again.
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4.1.5. Configuration
FACTORY DEFAULT
With authorized password, user can make the system back to factory default configuration.
Once the factory default is done, all the configurations made by user will be deleted and the
system setting will be originated by factory default. However, recorded video data are protected.
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EXPORT/IMPORT
User can copy and paste the system configurations in this menu. “Export” means when user want
to copy the settings of this system to USB memory devices. “Import” means when user want to call
up the settings of other system from CD/DVD/USB memory devices. During import process, make
sure that the F/W version of the sourced DVR has to be same as the one of target DVR which user
wants to import settings to.
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4.2 Device
4.2.1. Camera
User can set each camera’s title, motion area and color adjust.
TITLE
In order to distinguish the channel from the others, user can designate the channel name. The
name is applied to both DVR and remote monitoring software.
COVERT
If a channel is set as COVERT, no other users except administrator can see the image in live &
playback mode. It is applied to both DVR and remote monitoring software.
MOTION AREA
User can select motion detection area and sensitivity.
The area can be selected by clicking block or drag of the mouse. Motion detection area is shown
with green border line and unselected area is shown with grey border line.
Note Motion detection area and sensitivity should be set, properly, in consideration of the
actual motion happened in the site.
ADJUST
User can set channel image like brightness, contrast, color and so on.
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4.2.2. Audio
User can select audio input and output during live display, and match the audio input to a
designated channel. Number of audio channel may differ depending on DVR model. User can
hear audio sound under both live display and playback mode depending on the system setting.
Select “USE 2-WAY AUDIO” to make voice communication between DVR and remote side.
4.2.3. PTZ
PROTOCOL
Select the proper protocol of the connected PTZ camera.
BAUD RATE
User can select the baud rate level from 2,400bps up to 57,600bps.
ADDRESS
Set the P/T/Z driver address of the connected camera.
CONTROL
When the SET button is clicked, OSD menu of the PTZ camera will be shown on the monitor. User
can set the PTZ such as speed, preset, tour, autopan and so on.
PRESET
The system supports the number of preset from 1 to 255.
But it can be restricted by the number that PTZ camera supports.
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4.2.4. POS
POS SETTINGS
PORT SETUP
4.2.5. Keyboard
When the external keyboard controller is in use, select the right model and corresponding baud
rate.
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4.3 Event
4.3.1. Sensor
User can install multiple sensors on the system to get the pre & post alarm recording and intensive
recording function as well.
ON/OFF
Turn on or turn off the sensor
CAM
Select the associated camera
OUT
Select the associated alarm output
Caution Relay contact can stand up to 24V/1A. In case that it is connected to the external
circuit which is over 24V/1A, it can cause a problem on the system.
INTENSIVE RECODING
When alarm is triggered, system instantly assigns full frame rate recording to alarm-triggered
channel during the selected dwell time, and also will trigger alarm signal via the selected
sensor-out channel. The recording speed of all other channel will remain unchanged.
PRESET
User can select the camera to move to preset position when the sensor is triggered. (User should
setup preset position in 4.2.3 PTZ menu in advance.)
PRE-ALARM
Set recording period in seconds just before perceiving sensor input up to 5 seconds of time length.
The system records in certain seconds of time prior to the time that alarm is activated, so that user
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can search video even before alarm is triggered. The pre-alarm recording mode is always
“continuous” at the recording speed that user sets in “Camera” of “Record” menu.
TYPE
Select the sensor type between N/O(Normal Open) and N/C(Normal Close), connecting to alarm
input terminals. Circuit of N/O type is usually open, and the activation of the sensor occurs at the
time of close, and N/C type works the reverse way.
NOTIFY
User can select how to be alerted upon sensor is activated or motion is triggered by pressing
“NOTIFY” button.
The system will generate buzzer sound in the selection of buzzer and/or make pop-up screen of
the camera in the selection of camera pop-up.
Note Check the setting of the sensor type (N/O or N/C). It is recommended to use “Dry
Contact Type” while “Wet Contact Type” may cause the damage to the system.
The alarm might not function if the used sensor type and the system setting are
inconsistent.
Note “Camera pop-up” means that multi-screen live video mode will be switched to single
channel mode automatically upon alarm triggered. This single channel video is the
channel triggered by alarm.
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Motion alarm is to start the recording when motion is detected by installed camera based on the
area setting. The system will trigger alarm signal via the selected sensor-out channel.
There are several alarm functions available on the system such as SMART, VIDEO LOSS,
RECORDING FAILURE and HDD FULL.
S.M.A.R.T.
It is to trigger alarm signal when HDD might be about to be out of operation. Please refer to the
“Section 4.1.4 HDD” to check the HDD status.
VIDEO LOSS
It is to trigger alarm signal when the camera signal is disconnected.
RECORDING FAILURE
It is to trigger alarm signal when the system doesn’t record image due to the error in HDD or
system and so on.
DISK FULL
It is to trigger alarm signal when the HDD is occupied with a certain percentage of its capacity
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If user set HDD FULL as STOP RECORDING in HDD menu and the HDD is occupied with the
certain percentage set here, DVR stops recording and alarm trigger.
Note Extra alarm will be remained in the event log only when it is set as “ON”.
4.4 Record
4.4.1. Camera
ON/OFF
It is to switch “recording” on and off in each channel. If recording is not required on the selected
channels, even when the camera signal is input, set the recording of the corresponding channel
as [OFF]. Then, recording of the channel stops without pulling camera BNC cable off. [ON] or
[OFF] can be selected. The default is [ON].
RESOLUTION
It refers to the required horizontal and vertical pixel number of a frame. The resolution is indicated
as (horizontal) X (vertical) pixel number. Thus, select one setting from 352×240/288, 720×240/288,
720×480/576 & 960x480/576. As the resolution number increases, the picture quality becomes
higher. For example, 352×240 is VHS level and when high quality camera is used, 960×480/576
shows DVD level picture quality. When the picture quality gets higher, the recording file size
becomes bigger and the recording period will be shorter. Thus, selecting appropriate resolution
according to the situation is important.
Note The storage capacity for the same image will be different. Image per byte is ratio to the
image dimensions (horizontal x vertical), thus 720×240/288(2CIF) is twice the size of
352×240/288(1CIF) and 720×480/576(D1) takes about 4 times the storage capacity.
Therefore when high resolution is selected for the same period, the storage capacity
taken up will be larger and the storage period will be shorter on the same Hard disk
capacity.
FPS
It means “Frame” consisting even and odd fields per second. The system automatically calculates
“Remaining FPS”.
QUALITY
The setting value of “Quality” directly influences the byte size per image. For example, the byte
size decreases as quality goes lower. In this case, blocking (mosaic) phenomena tends to appear,
which is resulted by high compression. In contrast, blocking phenomena disappears as quality
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goes higher. In this case, the required storage space per image increases, which leads to
shortening of total recording period. Therefore, give consideration to the necessary recording
period, importance of each camera image, and quality of analog signal when setting the recording
quality.
Note There are two major different modes for quality setting.
1) VBR (Variable Bit Rate)
In this mode, user can change each camera’s quality by selecting one of the following
options.
: Low / Standard / High / Highest
2) CBR (Constant Bit Rate)
In this mode, user can change all camera’s quality by selecting one of the following
options.
: 128K~896KBPS / 1M~3MBPS / Low / Standard / High / Highest / Ex. Highest
AUDIO
Select the associated audio channel.
Note “Auto Del” does not guarantee the number of recording days that user set. For example,
even though user sets 10days in “Auto Del”, if HDD space is not enough, then the system
cannot record up to 10days. This feature is not to keep video data for a certain number of
days set by user.
If user sets 10days in “Auto Del” on August 20 for the system that has, for example,
30days of video data, then the system will keep video from August 11 to August 20 for
10days. All other video recorded before August 11 will be deleted by the system. On
August 21, the system will keep video from August 12 to August 21 for 10days.
DUAL STREAM
DVR can simultaneously generate two independent video streams (one for local recording and the
other for network transmission) for user to effectively manage recording image quality and network
traffic. The frame rate and resolution for each stream can be independently set, For example, user
can make recording setup as “30fps at 960H resolution” while the network setup as “just 1 fps at
CIF resolution”.
Select “USE DUAL STREAM” in order to use this function.
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RESOLUTION
Select the resolution to be transmitted. The higher resolution requires the bigger network
bandwidth due to its data size.
FPS
Select the frame rate to be transmitted. It is not related to the record setting.
QUALITY
Select the image quality to be transmitted. It is not related to the record setting.
The higher quality requires the bigger network bandwidth due to its data size.
AUDIO
Select On or Off to transmit audio or not.
STREAM LIMIT
It allows user to reduce the image quality for transmission by percentage of the standard quality.
The lower percentage requires the smaller network bandwidth but the image quality will be lower.
On the contrary, the higher percentage requires the bigger network bandwidth but the image
quality will be better. The highest image quality(100%) is same to the standard image quality of
record setting.
Note According to the setup of Resolution and FPS, system automatically calculates
“Remaining FPS” for dual stream.
Note Dual stream function is applied to network transmission of the live image monitoring,
only. In case of VOD(Playback) at the remote software, it is not related to dual stream
and the network transmission follows record setting of the DVR.
Note “HELP” button will help you understand how to setup several important settings.
For example, if you need help about how to set Camera, click “HELP” button.
4.4.2. Schedule
Set recording schedule for each camera. First, select the camera to set schedule, or “All”.
Recording can be set by each hour from 00 through 23 a day.
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NO COLOR (Off)
“Off” means no recording. Even though user set recording frames and on in “CAMERA”, the
system will not record anything if user sets “OFF” in SCHEDULE.
Note In case the recording schedule is set by “CONT + MOT” or “MOT + SENS”, then the
system records by continuous or motion detection mode in normal operation. However,
when motion is occurred in motion area or alarm is activated, then recording mode will
be automatically switched to intensive recording as set by “MOTION ALARM” or
“SENSOR” of “EVENT” menu.
Quick Setup is to help user make easy configuration for recording resolution, recording speed,
recording mode, recording quality and recording periods based on the capacity of HDD installed.
The setting made by QUICK SETUP will get the first priority to apply on the system whatever user
sets configurations in other menu.
(Recording) Days”, the settings for recording resolution, fps and quality will be optimally adjusted
to get the similar recording period set in the box of INPUT DESIRED DAYS. Furthermore, user
can adjust the settings at CUSTOMER SETTINGS by manual input finally to get the “Recordable
Period” at DAYS TO RECORD based on the capacity of HDD installed.
Caution Recordable period calculated by QUICK SETUP is just for reference and may
vary depending on the actual site situation.
4.5 Network
DVR can be connected to network or internet through either fixed IP or dynamic IP by proper
setting of DVR and router.
4.5.1. Network
NETWORK TYPE
Select either STATIC IP or DHCP for dynamic IP.
If DHCP is selected, click “IP DETECT” button to receive the updated IP address information, then
you can see the completion rate on “Progress Bar”.
SUBNET MASK
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Subnet Mask address classifies the subnet that the system belongs to. For more information,
please consult your network administrator or your internet provider.
GATEWAY
This is the IP address of the network router or gateway server. It is required when the user wants
to connect through external router. For more information, please consult your network
administrator or your internet provider
DNS SERVER
Enter the IP address of the Domain Name Server. You should input the DNS Server information in
order to use DDNS, E-mail notify and NTP Server. If it is hard to know the correct information, user
can input “8.8.8.8”. For more information, please consult your network administrator or your
internet provider.
TCP/IP PORT
Input the port number to use when connecting locally or remotely. It is for use with Remote
Software P/C (CMS) and Mobile Device(MMS).
WEB PORT
Input the port number to use when connecting from the Web Browser.
BANDWIDTH LIMIT
Depending on the setting made by user, the system can control the data volume transmitted over
network ranging from 25 kbps up to 1Gbps. This function is effective especially under narrow
bandwidth network condition or when user wants to limit “network bandwidth occupied by video
transmission” to a certain level.
NETWORK TYPE :
Select STATIC IP (in case of fixed IP)
IP ADDRESS :
Assign a local IP # to DVR (ex, 192.168.0.164)
SUBNET MASK :
Input subnet mask of your LAN (ex, 255.255.255.0)
GATEWAY :
Input gateway of your LAN (ex, 192.168.0.1)
DNS SERVER :
Input IP # of your DNS server
You must input this IP # for internet connection. Please contact
your ISP to get this IP #.
You can input “8.8.8.8” in case you do not know this IP #.
TCP/IP PORT : Default is 9010
If your ISP blocks the port # 9010, you need to input another valid
port number. (ex, 9020)
WEB PORT : Default is 80
If your ISP blocks the port # 80, you need to input another valid
web port number. (ex, 8080)
BANDWIDTH LIMIT : Default is 100 Mbps
Select bandwidth limit you want to set in consideration of network
condition.
4.5.2. DDNS
Use can use either a public DDNS server or the DDNS server operated by DVR maker
(dynlink.net) to connect through dynamic IP.
DDNS SERVER
User has to tick on “Use DDNS” check box.
The default is [DYNLINK.NET] and user can select [DYNDNS.COM] by using drop-down list.
“dynlink.net” is the fixed domain name of DDNS server operated by DVR maker while
“dyndns.com” is one of public DDNS severs.
Note “HELP” button will help you understand how to setup several important settings.
For example, if you need help about how to set DDNS, click “HELP” button at the right
bottom of the menu.
Input necessary information based on your network environment, and then click [SAVE] button.
In the menu of [Site Registration], click ADD button register the DVR with DDNS domain name.
It is very important to put “Mac address + dynlink.net” or “Domain Name + dynlink.net” in IP
Address (or URL) as below.
For example, if Mac address is “00:1C:84:01:00:02”, then the right IP Address (or URL) in Site
Registration shall be “001c84010002.dynlink.net”. And if Domain name is “abc”, then the right IP
Address (or URL) in Site Registration shall be “abc.dynlink.net”.
Note : If you change DVR TCP/IP Port to 9020, then you have to open and do
Port Forwarding for 9020.
Note : If you change DVR Web Port to 8080, then you have to open and do Port
forwarding for 8080.
DVR needs several ports to be opened for remote image transmission, configuration, time
synchronization and etc. Please refer to below port list to make sure that those ports are not
blocked by firewall or other network setting.
4.5.3. Notification
REMOTE NOTIFY
The system can notify an alarm message to the IP address of Remote Software P/C over the
network.
Select REMOTE NOTIFY to use this function and set IP address & events.
ADD/EDIT/DELECT
User can use these to add/edit/delete IP address of Remote Software PC.
IP ADDRESS
Input the IP address of Remote Software PC which will receive events notification.
PORT
Input Port number which is set at the Remote Software PC. Default is 8003.
EVENT
Select events to be notified. When “ALL” is selected, all of the events will be notified.
Note User can set remote pop-up in Remote S/W (CMS) upon alarm trigger in DVR.
In order for Remote Software user to receive an instant pop-up video over network from
DVR, DVR user has to tick “SENSOR” or “MOTION ALARM” in above menu.
“SENSOR” means the alarm triggered by physical alarm, while “MOTION ALARM”
means the alarm triggered by motion detection.
E-MAIL NOTIFY
The system can make a notification to the e-mail address.
Select E-MAIL NOTIFY to use this function and set e-mail address & events.
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ADD/EDIT/DELECT
User can use these to add/edit/delete e-mail address.
E-MAIL
Input e-mail address which will receive events notification.
EVENT
Select events to be notified. When “ALL” is selected, all of the events will be notified.
Note “HELP” button will help you understand how to setup several important settings.
For example, if you need help about how to set Notification, click “HELP” button at the
right bottom of the menu.
The system can make an event notification to the mobile device registered in the DVR.
Select USE MOBILE NOTIFY to use this function and select event to notify.
Note When the mobile device is registered to the DVR correctly, it shows in the list.
Device ID is a unique ID of the mobile device.
If you want to delete it, select the device and click “Delete” button. Then, push notification
setup in the mobile device will be disabled.
Note 1. Mobile Push Notification function is available with iPhone, iPad & Android phone.
2. Registration of Mobile Push Notification is available when it is applied at the mobile
device.
3. Deletion of the list will be available when you click “Delete” button in the DVR menu or
when you select disable of the Push Notify function in the mobile device.
4. Maximum number of mobile device to be registered is 50.
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Note 1. Push Notification function only works when the DVR & mobile device has network
connection to internet.
2. For the detail, please refer to MMS manual.
ezP2P™ Cloud Service is a cloud-based video management system without any complicated
network setting. Just login to ezP2P™ Cloud Server (www.ezp2p.com) with your own account and
enjoy thumbnail preview and instant live monitoring.
Once the “Save” is clicked, you can see the completion rate on “Progress Bar”. After completion,
auto port forwarding result will be shown in the below part of the screen..
4.5.6. ezLink™
ezLink™ is the function that user can easily connect to the DVR from the Web Browser which is in
the same network.
Just with the Mac address of the DVR, user can see the instant live monitoring of the DVR.
(http://[Mac Address].ezp2p.net]
For example, if the Mac address is “00:1C:84:01:00:02”, then user can input the address as
“001c84010002.ezp2p.net”
4.6 Backup
User can archive video clip recorded for certain period for a selected channel or channels as
below picture. Connect an appropriate USB memory device like USB thumb drive, built-in CD or
USB ODD burner and press “SCAN” button to get the system recognize it before actual archiving.
Necessary file size will be shown before burning.
User can leave ticking in the check-box of “ADD VIEWER” to automatically put in an executable
viewer file of EXE format in order to help user play the video clip without installing program in
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his/her computer.
Note It is recommended to use built-in CD/DVD burner or well-known major brand of USB
thumb drives formatted by FAT/FAT32 for proper backup.
1) The system does not detect external HDD due to different format type.
2) It is not allowed to use the partitioned and/or password-encoded USB memory
Note “HELP” button will help you understand how to setup several important settings.
For example, if you need help about how to set Backup, click “HELP” button at the right
bottom of the menu.
After archiving, there would be multiple files created as the picture below if “ADD VIEWER” was
selected. User can double click “MultiBackupPlayer.exe” file and open the video data file (SSF
format) in the folder of date. The folder is named by the date recorded.
User can drag and drop a SSF file (Video data file) to the Single CH mode of MultiBackup Player
to begin video play. In case of Multi CH playback, click “Search” to browser the SSF file folder.
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User can print out, capture a still image, and zoom-out by using the icons on the bottom-left of the
player window.
OPTION MENU
Various settings for DirectDraw, Show Image info on snapshot, Show POS data and Use original
screen ratio are available in OPTION window.
Use DirectDraw
There are some PCs that do not support “Direct Draw”. In this case, user can uncheck
User can convert this backup file from SSF format to AVI format, so that user can playback AVI file
in ordinary Window Media program.
When playback AVI video clip in BackupPlayer, user can verify whether the AVI file has been
altered or not by pressing “Watermark” button
User is required to put the right IP address in the web browser after getting the web port available
by router. When login page shows up, input user ID and password. Default user ID and password
are “admin” and “1234”. After login, download & install Active-X file.
Active-X Installation
1. If the P/C doesn’t have Active-X installed, installation guide message is automatically
shown as below to request to download the latest version of Active-X file.
2. Click installation guide message and install Active-X.
3. In order to download Active-X file without any problem, “Security Setting” of IE web browser
has to be properly made. Select “Tools > Internet Options > Security > Internet > Custom
Level” in IE menu and enable all Active-X controls and plug-in as below.
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LIVE
User can select channel to connect and set interval for reconnection.
PTZ CONTROL
User can control Pan/Tilt, Zoom In/Out, Focus In/Out and Preset for the channel that is connected
to PTZ camera.
select channel to connect and set interval for reconnection.
FUNCTION
User can select On/Off for audio and deinterlace function.
POP-UP MENU
When the right button of the mouse is clicked, various options such as Display Mode, Full Screen,
Display POS, Original Screen Ratio, Digital Zoom and Archive are available.
User can remotely playback the DVR images by clicking “PLAYBACK” button in on the top of the
window.
PLAYBACK TIME
Select the date and time and click “GO” button.
PLAYBACK ICON
Play/Pause is toggled and playback speed is shown on the right box.
PLAY DST
Check this box to play overlapped images during DST (Daylight Saving Time) period.
For details, please refer to Section 3.7 (DST Setting and Image Playback)
INTELLI-SEARCH BAR
User can move the red-vertical line to the time that user wants to search.
The colors of the time bar are different by each recording mode. Please, refer to Section 4.3.2 for
details on colors.
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5.4 Setup
[Menu of Setup]
Main Classification Sub Classification
INFORMATION
USER
SYSTEM
DISPLAY
CONFIGURATION
CAMERA
DEVICE AUDIO
KEYBOARD
SENSOR
EVENT MOTION ALARM
EXTRA ALARM
CAMERA
RECORD SCHEDULE
QUICK SETUP
NETWORK
NETWORK DDNS
NOTIFICATION
After log in with the right ID and password, user can make various configuration in Web Setup
window as below. This Web Setup is only available to “admin” account.
[System] [Device]
[Event ] [Record]
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[Network]
Note This DVR system has its own built-in web server.
Therefore, this web CGI screen is directly supported from the built-in web server of DVR
regardless of Internet connection.
Note System Reboot enables user to reboot the system without any change of the setup.
User can use this function when the network is disconnected due to abnormal operation
of the system and try to reconnect. However, IP number assigned to the system may be
changed in case of DHCP mode.
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6. Q & A
2. There is a HDD installed but “No HDD” icon( ) is still shown on the screen.
1) Please check the cable connection of the HDD again.
2) If you can see the HDD list at [System > HDD] but the capacity indicates “0”,
it means that the HDD requires format.
3. There is nothing displayed on the HDMI / VGA monitor though electric power is supplied
to DVR.
1) Please check if the power is supplied properly. When the power is supplied, you can
hear the noise from FAN and HDD operation.
2) Please check the HDMI / VGA cable connection with the DVR. Remove all the cable
connections, except for the monitor cable, and then apply power to the DVR again and
check booting status.
3) Please check if the option [VGA] is selected at the rear panel of DVR.
4) In case that the display screen is stopped at logo screen, please contact your dealer or
distributor.
6. Remote software connection to the DVR works fine but WEB connection doesn’t work.
1) Some ISP blocks port number 80. Please try again after changing WEB port.
(8080 is recommended.)
2) Please check whether the port number 80 is opened or not.
8. Image on remote software is suddenly disappeared after displaying for a short time.
1) Some ISP restricts upload data/traffic volume. Please contact your ISP.
2) Upload traffic restriction can be easily checked with the following steps.
> Turn off the power of Modem & Router.
> After some time (1~5minutes), turn on the power of Modem first and then Router.
> After reconnection, if it is disconnected again after a shot time (in a similar period
later), it means that the ISP restricts upload traffic.
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9. Backup or firmware upgrade through USB memory stick cannot be made though it is
detected by the DVR.
1) USB memory stick should be formatted by FAT or FAT 32.
2) It is not allowed to use the partitioned and/or password-encoded USB memory