How to Redeem
HDFC SmartBuy Instant Voucher Promo
Code
via PayZapp
User Journey
Open the PayZapp Mobile App
installed on your device.
Select Shop key mentioned in
header & browse through the list of
brands of your choice.
Note – Login with the same mobile number on
which HDFC SmartBuy Instant Voucher Promo
Code is received.
Visit the brand page of your choice
for merchant by clicking respective
logo on the Shop Home Page.
Gift Vouchers can be
redeemed online / offline / both is
mentioned upfront.
User can check the net effective
price (savings) from Saving
Calculator by selecting their card
type & voucher amount.
Check brand details such as
Important Instructions & How to
Use Gift Vouchers on Home Page.
Apply HDFC SmartBuy Instant
Voucher Promo Code in GyFTR
Promo Code section and add the
product in your cart.
Check the quick cart summary by
clicking on View Cart.
Post applying the HDFC SmartBuy
Instant Voucher Promo Code
successfully, the associated value of
promo code gets deducted from cart
value.
Edit / update products added in your
cart by clicking on VIEW / EDIT CART.
Click on BUY NOW to complete the
transaction.
Upon successful redemption, the
Gift Voucher is instantly shared with
customer via SMS, WhatsApp &
Email
Note – HDFC SmartBuy Instant Voucher Promo
Code is a one time use code. Please use the full
amount to take maximum benefit.
Unused amount gets forfeited.
FAQS
Q. I have received the Brand Voucher Promo Code. Can I give this code to someone else?
A. No. Your promo code can only be used against PayZapp registered mobile number on which you have received a Promo Code.
Q. How many Brand Vouchers I can buy with the Promo Code?
A. You can select Vouchers from 200 plus available brands. Promo code is a discount code after applying the Promo Code subsequent value will
be discounted from the final cart value, and the remaining amount can be paid through PayZapp payment instruments.
Q. Brand or Denomination of my choice is not available. What should I do?
A. The listing of Brands on Instant Vouchers is dynamic, and the brands and denominations are available as per the availability of inventory.
While we try our best to ensure stock availability, in the event if you don’t find a voucher denomination of your choice, we advise you to wait for
a while and try again. Usually, we restock our inventories within 48-72 hours.
Q. I purchased a Gift Voucher by mistake. What should I do?
A. Unfortunately, the Gift Vouchers once purchased cannot be blocked / cancelled.
Q. I’m getting an error “Transaction Failed” What should I do?
A. There can be a possibility of you are entering the wrong details or maybe the online transactions are not enabled on your card. Please check
that first. If you still are facing an issue, click here and raise your concern and our team shall resolve your query as early as possible.
Q. The amount is debited from my account, but the order is not successful. What should I do?
A. Don’t worry, your money is safe with us. In such instances, the orders usually are processed within 24 hours. If we have received the payment
and the order is still not processed within 24 hours, the payment will be refunded back to your source account within 3-5 business days.
Q. I have not received my Gift Vouchers yet. What should I do?
A. This can happen occasionally due to network issues. Here is what you can do:
Check if you have received the Voucher E-Mail. This can go to your SPAM / JUNK mailbox too.
If you have not received your Gift Vouchers on E-Mail as well, please click here and raise your concern and our team shall resolve your query as
early as possible.
Q. I have lost my Voucher E-Mail / SMS. What should I do?
A. Please use the Chat Bot on our Website and follow the steps to get the lost Vouchers back in your SMS Inbox / E-Mail Mailbox.
Q. How can I check the status of my Gift Vouchers?
A. Please visit “www.gyftr.com/instant vouchers/contact-us” and use “I want to check my Voucher Status” section.
Q. What are the important aspects I should look out for when I receive the Gift Voucher?
A. Basis the brand you have chosen, you will have to first check if this can be used Online or at the store or both online/at the store. You will then
have to check the expiry of the voucher and ensure you use it before the expiry date. You will also have to check the important terms and
conditions of the Gift Voucher.
Q. Will I also receive a Physical Voucher?
A. That is the beauty of SmartBuy Instant Vouchers. The one thing that no one forgets while going out is their Phone and these Instant Vouchers
are always handy with you in your SMS / E-Mails / WhatsApp. No physical voucher is sent or is required.
Q. How can I use my Gift Voucher?
A. Our Gift Vouchers are delivered instantly, and they are also easy to use. You can check the “How to use” section in the Brand Page for more
details.
Q. How will I know which Gift Voucher can be used online/at the store?
A. It varies from Brand to Brand. While brands like Amazon, Flipkart, BookMyShow, PVR, Blinkit, Ola, Swiggy, Zomato, Myntra, Tata Cliq, Nykaa
etc. can only be used Online. Brands like Bata, Pantaloons, Westside, United Colors of Benetton, Jack & Jones, Levi’s etc. can only be used at
Stores. Brands like Prestige, Shoppers Stop, Croma, Kama Ayurveda, Skechers etc. can be used both Online and at Stores. Please visit the Brand
Page to check the usage of Voucher for Online / In Store etc.
Q. How do I know the validity of Gift Vouchers?
A. The validity of each Gift Voucher varies from Brand to Brand. Please refer to your Gift Voucher E-Mail / SMS / WhatsApp for the actual validity
of your Gift Voucher.
Q. If the Gift Voucher must be used at the store, where can I locate the list of stores?
A. You can find the outlet nearest to you at the “Store Locator” section of the Brand Page. Gift Voucher can be used at all the stores listed in the
store locator.
Q. I am at the store and the cashier is not accepting the Gift Voucher. What should I do?
A. Don’t worry. Call us at 1800-1033-313 and we will resolve your issue instantly.
Q. My Gift Voucher can only be used Online but it is showing as “Invalid”. What should I do?
A. Don’t worry. There are a few quick self-help checks that you should try:
Are you following the correct redemption process? Check for the correct redemption process at the “How to use” section of the Brand Page.
If the steps are correct and if it is still showing as “Invalid”. Don’t worry, click here to raise your concern and our team shall resolve your query as
early as possible.
Q. My Gift Voucher can only be used Online but it is showing as “Consumed”. What should I do?
A. Don’t worry, click here to raise your concern and our team shall resolve your query as early as possible.
Q. How many Gift Vouchers can I use in 1 Transaction?
A. This varies from Brand to Brand. Please visit the “Important Instructions” section of the Brand Page for more detailed information.
Q. I have multiple Gift Vouchers and want to club all my Vouchers. What should I do?
A. While clubbing of Vouchers is not allowed, we will still try to help you here. Please click here and raise your concern and our team shall resolve
your query as early as possible.
Q. How many times can a Gift Voucher be used?
A. Per se, most of our Gift Vouchers are one time use vouchers only. Please refer to the “Terms & Conditions” section of the Brand Page for more
detailed information.
