Computer-supported collaboration
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From Wikipedia, the free encyclopedia
(Redirected from Online collaboration)
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Computer-supported collaboration research focuses on technology that affects groups,
organizations, communities and societies, e.g., voice mail and text chat. It grew
from cooperative work study of supporting people's work activities and working
relationships. As net technology increasingly supported a wide range of recreational and
social activities, consumer markets expanded the user base, enabling more and more
people to connect online to create what researchers have called a computer supported
cooperative work, which includes "all contexts in which technology is used to mediate
human activities such as communication, coordination, cooperation, competition,
entertainment, games, art, and music" (from CSCW 2023[1]).
Scope of the field[edit]
Focused on output[edit]
The subfield computer-mediated communication deals specifically with how humans use
"computers" (or digital media) to form, support and maintain relationships with others
(social uses), regulate information flow (instructional uses), and make decisions (including
major financial and political ones). It does not focus on common work products or other
"collaboration" but rather on "meeting" itself, and on trust. By contrast, CSC is focused on
the output from, rather than the character or emotional consequences of, meetings or
relationships, reflecting the difference between "communication" and "collaboration".