T&Cs PDF
T&Cs PDF
1.2Unless set out to the contrary in these Tenancy Terms and Conditions, all terms defined in the Booking Details shall have the
same meanings in these Tenancy Terms and Conditions.
1.3The expression "Landlord" includes successors in title and any other person who at any particular time has the right to
receive rent under the Tenancy Agreement.
1.4When used in these Tenancy Terms and Conditions, the expressions "us" "we" and "our" shall be taken as references to the
Landlord and the expressions "you" and "your" shall be taken as references to the Tenant.
1.5Any obligation on us or you not to do any act or thing is also an obligation to take all reasonable steps not to permit or suffer
any other person to do any such act or thing.
1.6If any party to this Tenancy Agreement comprises two or more persons, all obligations and liabilities of each party are joint
and several. This means that where, for example, the Tenant is more than one person, each person will be liable for all sums
due under the Tenancy Agreement and not just liable for a proportionate part.
1.7Headings used in these Tenancy Terms and Conditions are for convenience only and are not to be considered in interpreting
the Tenancy Agreement.
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
1.8The Tenancy Agreement is an Assured Shorthold Tenancy as defined by sections 19A and 20 of the Housing Act 1988 and
the provisions for the recovery of possession by us in the Housing Act 1988 apply to the Tenancy Agreement.
1.9Subject to clause 1.10 if when this Tenancy Agreement is completed you are under 18 years of age, the Tenancy
Agreement will as a matter of law take effect as a licence to occupy until such date as you become 18.
1.11If you are aged 17 or over but under 18 years of age, you must notify us at least 4 weeks in advance of the Check In Date of
any reasonable adjustments in connection with your occupation of the Room which you wish to request. We shall be under no
obligation to make any adjustments, but will act reasonably in considering your request.
2. THE LETTING
2THE LETTING
2.1We let the Room to you for the Length of Stay subject to the Booking Details and these Tenancy Terms and Conditions.
2.2You are granted the following rights for the benefit of the Room in common with us and all other tenants of the Property
(including all other persons from time to time duly authorised by us).
2.2.1the right to use the Property Common Areas and the Flat Common Areas, including the right to come and go to and from
the Room over such of the Property Common Areas as are designed or designated to allow access; and
2.2.2the right to use the shared facilities within the Flat Common Areas.
2.3We also reserve for ourselves and all those authorised by us the right to the free passage and running of water, soil, gas and
electricity through any pipes, cables, wires, drains or sewers passing in or through the Room and the Flat.
2.5If we reasonably believe that you have breached this Tenancy Agreement, we reserve the right to (and you expressly
consent that we may) inform your Guarantor, the academic establishment at which you are studying and any other relevant
authorities of the circumstances of your breach.
3 OUR OBLIGATIONS
3OUR OBLIGATIONS
3.1We agree with you that you may possess and enjoy the Room during the Length of Stay without any interruption from us or
any person acting on our behalf (but if you breach this Tenancy Agreement by failing to pay the Rent or other payments included
in the Payment Schedule and / or fail to perform any of your obligations under the Tenancy Agreement, then we reserve the right
to seek redress via the Court's which may result in you losing your right to possess the Room in accordance with clauses 11.1,
11.2 and 11.3 below) and we will:
3.1.1maintain and repair the structure of the Property including the window frames and window glass;
3.1.2maintain, repair, decorate and provide adequate heating and lighting to the Property Common Areas and the Flat Common
Areas;
3.1.3clean the Property Common Areas;
3.1.4maintain all Service Media serving the Flat, the Property Common Areas and the Flat Common Areas;
3.1.5provide a supply of hot and cold water, heating and electrical power to the Flat;
3.1.6provide security facilities for the Property; and
3.1.7provide and maintain such equipment as we think fit in the Property Common Areas and the Flat Common Areas.
3.2We reserve the right during the Length of Stay to offer you to alternative accommodation (which may be in a hotel) for the
purpose of carrying out emergency repairs to the Room and/or the Flat and/or the Property or if we consider it necessary or
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
desirable for any reason, to avoid difficulties between tenants or for the better management of the Property PROVIDED THAT:
3.2.1you are given reasonable notice (except in emergency);
3.2.2the alternative accommodation is of substantially no lesser standard than your Room/Flat; and
3.2.3you will occupy the alternative accommodation on the same terms as those of the Tenancy Agreement, including the Rent
payable.
3.2.4you are in agreement to accept the alternative accommodation which is offered (and in the absence of your agreement, we
shall be required to obtain permission from a Court in advance of any such move being enforceable).
3.3Subject to clause 4.5.2. below, we will accept delivery of your parcels and mail in accordance with our Parcel Delivery
Service Terms and Conditions (as published on the https://www.unitestudents.com/post-and-parcel-terms website), which you
accept by entering into this Tenancy Agreement unless you let us know otherwise in accordance with clause 18. If you do not
accept the Parcel Delivery Service Terms and Conditions we will not accept delivery of parcels and mail addressed to you.
4.2If you are in debt to us or any other group company in the Unite Group PLC's group of companies, you agree that, any
payments we receive from you will be allocated to the oldest debt first, which will include any sum that you still owe under any
former tenancy agreement with us.
4.3Anybody who makes payments on your behalf towards Rent or other amounts due from you under this Tenancy Agreement
does so as your agent. In such circumstances you will remain liable for the payment of all sums under this Tenancy Agreement
and all our rights and remedies against you remain fully preserved. Where applicable, funds will only be returned to you (not
anyone else) following the end of the Length of Stay, except for any deposit (if a deposit has been paid and is detailed in the
Booking Details) which (if there is no claim to it under the Tenancy Terms and Conditions) will be refunded to the person who
originally paid it (unless this is no longer possible and in which case payment will be made to you).
4.4If payment of the Rent due from you under this Tenancy Agreement is late by more than 14 days, you will pay interest at the
rate of 3% per annum above the Bank of England base rate on the outstanding amount from the date payment was due until the
payment is made in full. Interest will be calculated on a daily basis.
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
4.5If payment of the Rent or any other money due from you under this Tenancy Agreement is late we reserve the right to:
4.5.1remove internet access whilst your account is in arrears;
4.5.2cease to accept delivery of your parcels and mail under clause 3.3 whilst your account is in arrears;
4.5.3refer your account to a debt collection agency in order to recover outstanding Rent or other monies unpaid by you; and/or
4.5.4enter the Flat Common Areas (in accordance with clause 4.1.9) to discuss arrears.
5.2You also agree to pay us a fair and reasonable proportion of any costs we incur in repairing any damage to the Room or the
Flat or the Contents (including replacement items where this is necessary). These costs shall be apportioned:
5.2.1As if you caused the damage to the Room (or the Contents of the Room); and
5.2.2on the basis of the best available evidence in relation to the damage to the Flat (or the shared facilities or Contents in the
Flat Common Areas).
6.1You agree that you will occupy the Room/Flat for personal residential purposes only and that you will not:
6.1.1sublet the Room/Flat or share occupation of the Room/Flat; or
6.1.2carry out any profession, trade or business in the Room or the Flat.
6.2You also agree that you will not use the Room, the Flat or the Property for any improper, immoral or illegal purpose nor use
the Property or act in any way which may, in our reasonable opinion, cause a nuisance, damage or annoyance to the other
tenants of the Property, or neighbours, or any other person. In particular, you will not:
6.2.1smoke in the Property (including E-cigarettes);
6.2.2cause any noise which, if made within the Room, can be heard outside the Room or, if made within the Flat Common Areas
can be heard outside the Flat Common Areas and which causes any disturbance to others;
6.2.3keep or use illegal drugs or psychoactive substances;
6.2.4keep or use any firearms, knives (other than kitchen knives), or any other weapons;
6.2.5harass, threaten or assault any other tenants, their guests, our employees or any other person;
6.2.6tamper with our fire prevention systems and control equipment (including not maliciously, recklessly or negligently
activating such fire prevention systems).;
6.2.7use designated fire escapes except for the purposes of emergency escape;
6.2.8keep, store or use any gas or oil heater or other fuel burning appliance in the Property, including candles and any other
flame lit device;
6.2.9keep any animal, bird, insect or reptile; or
6.2.10erect any external wireless or television aerial or satellite dish at the Property or hang clothes or fabrics out of the
windows or doors of the Property.
6.3If you have any guests or visitors to the Property you will:
6.3.1be responsible for the conduct of guests/ visitors;
6.3.2make sure that any guests/visitors you may have to the Property comply with the provisions of this Clause 6; and
6.3.3notify us in advance should you have any visitors to the Room or the Flat who may require assistance should it be
necessary to evacuate the Property.
6.4You should note that tampering with fire prevention/life-saving equipment including, but not restricted to, fire extinguishers,
fire doors and smoke detectors, is a criminal offence (punishable by a fine and/or imprisonment) and it will be treated as a
serious breach of this Tenancy Agreement.
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
7 TRANSFER OF TENANCY
7TRANSFER OF TENANCY
7.1You agree that you will not transfer the tenancy created by the Tenancy Agreement to anyone else. If you wish to end your
tenancy early and have found a replacement tenant for the Room we will, acting reasonably, consider terminating your tenancy
and entering into a replacement tenancy with the new occupier, subject to the following conditions:
7.1.1the replacement tenant must provide a guarantor of his/her own in respect of their obligations under the replacement
tenancy agreement;
7.1.2the replacement tenant and their guarantor shall enter into a new tenancy agreement with us in similar terms as are
contained in this Tenancy Agreement and which commences on the same date that your tenancy is terminated; and
7.1.3you will pay any arrears before we agree to terminate your tenancy.
7.2If we agree with you to change rooms to another room owned and/or operated by a company within the Unite Group PLC's
group of companies, you hereby agree to be bound by the terms of this Tenancy Agreement in respect of such room (until such
time as a you enter into a new tenancy agreement).
8.1.1remove all your belongings (including rubbish)from the Property and return your key to the Room/Flat/Property to us at the
end of the Tenancy Agreement no later than 10am on the date the Tenancy Agreement ends; and
8.1.2Pay all outstanding costs in accordance with clause 4.1.8; and
8.1.3if you leave before the end of the Length of Stay you will on request confirm in writing your intention to surrender (end
early) your tenancy with us which, subject to the provisions of this clause 8, we will accept.
The provisions of this clause 9 shall only apply if your Booking Details state that a Deposit is payable.
9.1In this clause 9, "Deposit" means the deposit for the amount stated in the Booking Details and which will be used as security
for the performance of your obligations as specified in the Tenancy Agreement.
9.2You agree and acknowledged that the Deposit paid to us by you is paid to us as security for the performance of your
obligations under the Tenancy Agreement.
9.3At the end of the Length of Stay, you will be given the opportunity to attend a check-out inspection with one of our
representatives with a view to reaching agreement as to what, if any, deductions we will be entitled to make from the Deposit.
However, we reserve the right to give you notice of our intention to draw on the Deposit at any time in payment of any sums due
from or spent on behalf of you under the Tenancy Agreement. Where applicable, the Deposit, or the relevant amount of the
Deposit will be refunded to the person who originally paid it (unless this is no longer possible in which case payment will be made
to you).
9.4For the avoidance of doubt, any Deposit paid to any group company of The UNITE Group plc may be used towards any
outstanding charge or debt on any other booking with us or any other company which is a Group Company of The UNITE Group
plc for any Academic Year.
9.5You will not off-set the Deposit against any payment of Rent or other sums due to us under the Tenancy Agreement.
9.6We agree that the Deposit shall be protected by an approved tenancy deposit scheme provider in accordance with the rules
of the Tenancy Deposit Protection Scheme. Confirmation that your Deposit has been protected will be sent to you within the
required timescale.
10 ADVANCE RENT
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
10ADVANCED RENT
The provisions of this clause 10 shall only apply if your Booking Details state that an Advanced Rent is payable.
10.1In this clause 10, "Advanced Rent" means the sum stated in the booking details which will be a true advance payment of
rent to cover your Rent payment obligations under this contract.
10.2Payment of the Advanced Rent is a pre-condition for the completion of this Tenancy Agreement. Any failure to pay the
Advanced Rent will entitle us to terminate this Tenancy Agreement without any penalty on our part and with immediate effect.
We shall inform you should we exercise our right to terminate the Tenancy Agreement under this clause 10. The Advanced Rent
constitutes a prepayment of your first rental instalment. Accordingly your first installment will constitute the sum detailed in your
Booking Details, less the Advanced Rent paid.
and, if so, we may apply for a Court Order for repossession of the Room. If the Court Order is enforced, the Tenancy Agreement
will end immediately but without prejudice to any other right of action or remedy either you or we may have in respect of any
breach of the other's obligations under the Tenancy Agreement.
11.2It is also agreed that you will be in breach of this Tenancy Agreement, if at any point prior to the commencement of the
Check In Date:
11.2.1you are in breach of the usage guidelines in respect of our instant messaging service which facilitates tenants
corresponding with flat mates prior to arrival (currently known as UChat); which usage guidelines are currently published on (1)
the MyUnite app T&Cs and (2) the UChat community guidelines (both accessible at https://www.unitestudents.com/app-terms);
or
11.2.2you post material on social media platforms or elsewhere which we (acting reasonably) consider to be illegal, immoral,
racist, posing a threat of violence or connected any act of terrorism (whether actual, fictional or proposed); or
11.2.3you cease to be a student in full time education;
and, if so, we may apply for a Court Order for repossession of the Room. If the Court Order is enforced, the Tenancy Agreement
will end immediately but without prejudice to any other right of action or remedy either you or we may have in respect of any
breach of the other's obligations under the Tenancy Agreement.
11.3It is also agreed between you and us that from the start of the Length of Stay if:
11.3.1the whole or any part of the Rent is unpaid after it becomes due (whether legally demanded or not); or
11.3.2you are in breach of the usage guidelines in respect of our instant messaging service which facilitates tenants
corresponding with flat mates prior to arrival (currently known as UChat) which usage guidelines are currently published on (1 the
MyUnite app T&Cs and (2) the UChat community guidelines (both accessible at https://www.unitestudents.com/app-terms); or
11.3.3you post material on social media platforms or elsewhere which we (acting reasonably) consider to be illegal, immoral,
racist, posing a threat of violence or connected any act of terrorism (whether actual, fictional or proposed); or
11.3.4you cease to be a student in full time education; or
11.3.5you engage in any criminal or anti-social behaviour; or
11.3.6you are in breach of any of the other terms of the Tenancy Agreement, or there are any other circumstances whereby
Grounds 7A, 8, 10-15 (inclusive), or 17 of Schedule 2 of Housing Act 1988 apply;
then, we may apply for a Court Order for repossession of the Room. If the Court Order is enforced, the Tenancy Agreement will
end immediately but without prejudice to any other right of action or remedy either you or we may have in respect of any breach
of the other's obligations under the Tenancy Agreement.
11.4If the Room, Flat and/or Property are destroyed, or are otherwise damaged so as to make the Room and/or Flat incapable
of occupation, then we or you may end the Tenancy Agreement by giving the other one month's written notice.
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
11.5If we agree to allow you to occupy the Room prior to the start of the Length of Stay it shall be as a licensee only, but
otherwise in accordance with the terms of this Tenancy Agreement (but only to the extent that the terms are relevant to a licence
agreement).
12 FAILURE TO CHECK IN
12FAILURE TO CHECK IN
12.1If you have not taken occupation of the Room within 14 days of your Check In Date (as stated in the Booking Details)
without providing a written explanation which is satisfactory to us, and we have made not less than three attempts to contact you
using the contact information you supplied to us when booking this Tenancy Agreement and you have failed to respond, we will
treat such failure as an unconditional offer to surrender this Tenancy Agreement.
12.2At such point we may remarket the Room and upon successful completion of a tenancy agreement with another individual
we will be deemed to have accepted such offer to surrender on the contracted start date of a tenancy agreement with another
individual which will be the "Surrender Date".
12.3You will remain liable to pay any Rent, costs or expenses as due under this Tenancy Agreement until either the Surrender
Date or the end of the Length of Stay (whichever happens first) and we reserve the right to pursue you for any outstanding costs
or rent arrears.
12.4For the avoidance of doubt, nothing in this clause 12 shall create any obligation on us to re-market the Room and/or grant a
new Tenancy Agreement to a third party.
13 CANCELLATION POLICY
13CANCELLATION POLICY
13.1The rules governing the cancellation of your Tenancy Agreement are published at
https://www.unitestudents.com/cancellation-policy and will apply in any attempts to cancel.
14 GUARANTEE
14GUARANTEE
14.1The Guarantor guarantees that you will perform and observe your obligations under the Tenancy Agreement (including
payment of Rent). If you do not perform and observe your obligations, the Guarantor will do so instead. The Guarantor is liable
to reimburse us for any unpaid rent, permitted fees you have been charged and any reasonable costs and expenses (which must
be reasonable both in amount and in nature) which we have properly incurred, where you have not carried out your obligations
under this Tenancy Agreement. We are under no obligation to bring any claims against you before bringing any action against
the Guarantor.
15.1We encourage you to work with us to help reduce environmental impacts of the Property including activity such as:
15.1.1Taking reasonable steps to reduce the wastage of energy and water, such as switching off lights in vacant areas, only
heating spaces to a reasonable temperature, and closing windows when heating is operating.
15.1.2Cooperating with the us where work is proposed to improve energy, water or carbon performance such as upgrades to
lighting or heating systems.
15.1.3Managing waste responsibly including recycling waste in line with arrangements on site.
15.1.4Reporting issues or problems to us that could result in the wastage of energy or water, such as dripping taps or showers,
leaking toilet cisterns, or problems with heating controls, to the landlord for repair.
15.1.5Getting involved with activities, programmes or initiatives that we may run to help reduce environmental impacts.
15.2You are encouraged to consider the environmental and social impact of your behaviour and to make responsible living
choices, such as:
15.2.1Reducing the consumption of items and reusing where possible.
15.2.2Purchasing environmentally friendly products (such as cleaning material and toiletries).
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc
15.2.3Reducing food waste.
15.2.4Donating unwanted items to charity, and recycling items at end of life.
15.2.5Consider the most sustainable transport options such as public transport or bike instead of driving.
16 DATA PROTECTION
16DATA PROTECTION
16.1In order to administer your Tenancy Agreement we need to use your personal information and personal information relating
to your Guarantor. To find out more about how we use and share your personal information please see our Privacy Policy, as
published at https://www.unitestudents.com/privacy-policy or you can make a written request for a hard copy from our notice
address as set out in clause 18. The Privacy Policy also provides information about your rights in relation to your personal
information and how you can exercise them.
17 SEVERABILITY
17SEVERABILITY
17.1If any term, condition or provision contained in the Tenancy Agreement shall be held to be invalid, unlawful or
unenforceable to any extent, the validity, legality or enforceability of the remaining parts of the Tenancy Agreement shall not be
affected.
18 NOTICES
18NOTICES
18.1As required by Section 48 of the Landlord and Tenant Act 1987 you are hereby notified that you may serve notices
(including notices in proceedings) on us by you at the following address (and addressed to the Landlord):
South Quay
Temple Back
Bristol
United Kingdom
BS1 6FL
18.2The address for service of notices on you is the address for the Room as set in the Booking Details.
18.3You agree that (instead of or in addition to delivering or posting to the address described above at 18.2) we may also serve
upon you any legal notice, communication and/or document in connection with or arising from this Tenancy Agreement (including
any notice served under any statute) by sending it to you by email to the e-mail address you provide to us in the Booking Details
(or to any subsequent email address that you notify to us, receipt of which we have acknowledged in writing).
19 JURISDICTION
19JURISDICTION
19.1This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including
non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
UNITE Integrated Solutions plc | Registered Office: South Quay House, Temple Back, Bristol, BS1 6FL | Registered In England Number: 2402714 | UNITE Integrated Solutions plc is a member of the UNITE Group plc