Mohammed Abd El Moneim Radwan

IT Manager

Address: Cairo, El-Mukattam

Phone: 01003960307
E-mail: Mohamed.elradwan@gmail.com

Objective :
Seeking a permanent, challenging position that matches my ambitious and motivated
personality, to gain practical experience, expert skills and professional training related to
my qualifications, in order to achieve major goals and be an active participant afterwards.

Work History:
IT Manger
National Marine Dredging Company (NMDC), Egypt, Cairo, 5th settlement
July 2018 till now.

 Manage IT support teams (Network & VOIP team, Service Desk team, Hardware
support and Back office team) to ensure continuous functioning of critical IT
operations.
 Maintaining existing servers, Storage, firewalls, web filtering, routers, switches and
WAN connectivity between headquarter and our Plant (onshore & offshore).
 Conduct meetings to assign and prioritize work assignments, conduct project status
review, promote team building and direct professional development for staff.
 Manage procurement process for all IT goods and services commensurate with the
company purchase policy and project sourcing requirements.
 Budget planning and cost control for the infrastructure department.
 Change, Incident & problem Manager and risk officer for the IT department.
 Proven leader adept at building and motivating diverse technical teams to achieve
outstanding results and complete projects on time and within budget.
 Assuring services are delivered according to SLA, reporting deviations from agreed
targets, and escalating serious service .
 Managing and confirming the validity of the DR site.
 Experience of scheduling resources to meet project and customer deadlines.
Mohammed Abd El Moneim Radwan
 Forecasting, managing and controlling the budget of IT infrastructure (CAPEX &
OPEX).
 Prepare the training plan for team members according to the organization objectives.
 Asset management for all IT company devices.
 Administration IT contracts starting from writing scope of work, technical & commercial
evaluation, awarding and implementation.
 Manage Oracle ERP .
 Manage Offshore Equipment VSAT .AL Thuraya .
 Maintaining a safe and secure work environment.

IT Manger
Link Aero Trading Agency, Egypt, Giza, Muhandesin
June 2007 to June 2018.

 Established Cairo Office main infrastructure including; installing the network

infrastructure all over 2 floors, building VOIP infrastructure and rules, installing UPS
system for workstations and server, managing and Connecting faxes and copier
machines and installing and managing a video conference system through IP or ISDN.
 Recommending information technology strategies, policies, and procedures by
evaluating organization outcomes, identifying problems, evaluating trends and
anticipating requirements.
 Reporting and verification of defects. Recognizing network topologies.
 Technically responsible for communication equipment including telephones, fax
machines, photo copying machines, Printers. And ensure that all equipment is
functioning normally .
 Upgrading Windows 2000 environment to windows 2003.
 Implementing, installing and configuring Microsoft Exchange 2003.
 Upgrading from Microsoft Exchange 2003 to Microsoft Exchange 2010.
 Making backup for Exchange 2010 by Symantec exec backup.
 Implementing, installing and configuring ISA 2004.
 Upgrading from ISA to firewall hardware fortigate 80c.
 Trouble Shooting any problems facing me on hardware or software.
 Installation of surveillance cameras.
 Installation of our offices in Cairo airport (TB3) & make VLAN between our offices.
 Provide basic hardware repair where required.
Mohammed Abd El Moneim Radwan
 conducts IT training.
 Support users on PC hardware, operating systems and software a software
installation and troubleshooting.
 Administrate the Local server and Backup system.
 Evaluating technical staff performance on a monthly basis and setting up.
 Monitor all remote branches PCs.

IT Supervisor
Borack, Nile city towers
March 2006 to May 2007

 Install and prepare Print Fingers software & hardware

 Monitor all remote branches PCs
 Provide basic hardware repair where required, conducts IT training
 Maintains a stockpile of LAN core equipment for the office to serve as backup for
faulty equipment.
 Technically responsible for communication equipment including telephones, fax
machines, photo copying machines, Printers. And ensure that all equipment is
functioning normally.
 Participation and assistance in the organization of training for the CO staff on ICT
issues.
 Support users on PC hardware, operating systems and software and Specials
software installation and troubleshooting.
 Identifying network components, OSI model, Network protocols
 Network services, WAN technologies
 Configuring clients to servers, Troubleshooting – causes and effect.
 Responsible for Video conference system(maintaining and supporting)
 Access to the Communication department all over the Organization and communicate
with Regional offices.
 Verifying application results by conducting system audits of technologies
implemented.
 Preserving assets by implementing disaster recovery and back-up procedures and
information security and control structures.
Mohammed Abd El Moneim Radwan
Senior IT Specialist
Internet Technology, Giza, Muhandesin
September 2004 to December 2005

 Software Maintenance
 VPN Connection
 Network Administrator & Prepared NAT for using
 Handling clients' technical complaints.
 Upgrading Windows 2000 environment to windows 2003
 Maintenance of LAN systems including email and Internet Facilities.
 Designs, Programs, tests and implements IT Systems
 Provide IT technical advice, guidance and support to any Regional office.
 In coordination with administration, being responsible for the procurement of IT
equipment.
 Provide basic hardware repair where required, conducts IT training.
 Support users on PC hardware, operating systems and software and Specials
software installation and troubleshooting.
 Administrate the Local server and Backup system.
 Evaluating technical staff performance on a monthly basis and setting up

Delta group for computers importing & exporting

Junior IT Specialist
November 2002 to July 2004

 Software Maintenance.
 Hardware Maintenance.
 Preparing Network Design for 2 labs.
 Network Installation.
 Internet services and Maintenance.
 Training the staff on the new technology.
 Responsible for Video conference system(maintaining and supporting)
 Maintains updated IT systems and equipment inventory and documentation for the
office and regularly submits reports to the finance and Administration manager on IT
issues.
Mohammed Abd El Moneim Radwan

Education:

 Bachelor of Commerce
Faculty of Commerce, Monofeya University

Accomplishments:
 Create Documentation for All IT polices/SLA starting from document structure,
collecting data from teams then finalizing document.
 New building infrastructure design.
 Project Manager for preparing infrastructure for New building.
 Designing and implementing network infrastructure for company building in Egypt.
 Collaborated with team of 5 in the development of PMS System.

Certifications:
 Windows Server. 2003,2008,2012,2016,2019.
 Veeam
 Symantec backup exec
 SCCM 2012
 VMware ESXI
 Acronis
 Office 365
 Azure
 Kaspersky Administration
Mohammed Abd El Moneim Radwan

Skills:
 Security planning
 Operational improvement
 Business operations
 Project organization
 Team management
 Problem resolution
 Supervision
 Process improvement
 Project lifecycle management
 Budget administration
 Infrastructure development
 Quality assurance
 Agile framework