The Role of Person-Organization and Person-Job Fit in Enhancing Transfer of Learning in Shanghai's Financial Enterprises
The Role of Person-Organization and Person-Job Fit in Enhancing Transfer of Learning in Shanghai's Financial Enterprises
Page: 97-110
International Journal of Science and Business
2023
Journal homepage: ijsab.com/ijsb
Abstract:
This study examines the effect of workplace learning on employees' transfer
of learning, which refers to the application of new knowledge and skills to
their work. The study categorizes workplace learning as either formal or
informal and uses the Situated Learning Theory to explore how person-
environment fit affects the transfer of learning, with person-supervisor fit as
the moderator. Data was collected through questionnaires and analyzed
using SPSS and AMOSE. The results show that workplace learning positively
impacts employees' transfer of learning, with person-organization fit and IJSB
Accepted 24 April 2023
person-job fit mediating this relationship, and person-supervisor fit Published 27 April 2023
DOI: 10.58970/IJSB.2118
moderating it. The study concludes that organizations must invest in effective
workplace learning programs that support their employees' career
development and promote transfer of learning. ISSN: 2520-4750 (Online) 2521-3040 (Print)
Keywords: workplace learning, person-supervisor fit, person-job fit, person-organization fit, transfer of
learning.
Zhang Qinfeng, Centre of Postgraduate Studies, Asia Metropolitan University (AMU), Malaysia.
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1. Introduction
1.1 Background of the Study
In today's rapidly changing business environment, workplace learning has become a critical
component for employees to keep up with the evolving demands of their jobs and maintain
their career development (Mansfield & Ludema, 2021). Financial enterprises, as one of the
most competitive and dynamic industries, face unique challenges in terms of developing
employees' skills and knowledge (Sun, 2023). In addition, there are cultural differences
between Western and Eastern countries that affect organizational behavior, management
practices, and employee learning (Sun, 2022a; Sun & Zuo, 2023). Both Person-organization fit
(PO Fit) and person-work fit (PJ fit) have an effect on the working environment (TOL) (Kristof-
Brown et al., 2021). PO Fit means that an employee's values, objectives, and character are
compatible with the organizational needs, whereas PJ Fit is a level of compliance with the
demands of the work (Kristof-Brown et al., 2021). Past research has indicated that workers
with a high PO fit and PJ fit tend to participate in workplace learning and transfer their learning
to their work (Aguinis & Kraiger, 2022; Kristof-Brown et al., 2021). Despite the growing body
of literature on PO fit or PJ fit, there are few studies on the interaction between TOL and staff
learning in Chinese finance with distinctive culture background (Sun, 2022b). The purpose of
this paper is to explore the effect of PO matching and PJ matching on work place learning and
TOL. Based on Situated Learning Theory, this paper investigates the influence of human
environmental fit on TOL and the relation of PO fit with PJ fit and TOL. The results of the
research will be helpful to the finance company in developing an efficient work environment
to promote the learning and professional development of staff.
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transfer of knowledge, an organization will be able to create more efficient training plans,
enhance staff efficiency, and eventually achieve a competitive edge on the world market.
2. Literature Review
2.1 Transfer of Learning
2.1.1 Definition
Thus, understanding the impact of cultural differences on workplace learning and learning can
give organizations a competitive edge in the global market. Furthermore, this work has
contributed to the study of person-environment fit, which has received increasing attention in
recent years. Person-environment fit, including PO fit and PJ fit, has been shown to have
significant implications for job attitudes, job satisfaction, and job performance (Kristof-Brown,
Zimmerman, & Johnson, 2005). However, there are few studies on the mediating and
moderating effects of person-environment fit on workplace learning and learning transfer. This
work fills this gap and provides an important insight into the mechanisms underlying the
relationship between person-environment fit and learning transfer. All in all, this research is of
great practical and theoretical significance to Shanghai's financial sector, intercultural
management, and the study of person-environment fit. Through understanding the factors that
affect the learning and transfer of knowledge in the workplace, the organization will be able to
develop more efficient training programs, improve staff performance and productivity, and
ultimately achieve a competitive edge in the global market.
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rather than a discrete event that occurs only once (Kraiger et al., 2017). Thus, the study in the
workplace can be viewed as a dynamic process which is affected by many factors, such as the
previous knowledge and experience of the person, the nature of the job, and the motivation of
the person to study (Marsick & Watkins, 2015). Generally speaking, workplace learning is a key
element for personal and organisational success, since it provides people with the necessary
knowledge and skills for effective performance of their duties, adaptation to a changing
working environment, and maintaining their competitiveness in the labour market (Chen et al.,
2018; Kraiger et al., 2017).
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impacted job satisfaction and commitment to the organization. Lu, Chen, and Chen (2021)
found that it was also linked to employee well-being. Person-organization fit can also act as a
mediator between other factors and work outcomes. Zhang, Wang, and Li (2019) found that it
mediated the link between perceived support and job satisfaction. Wang, Wang, and Wu (2021)
discovered that it partially mediated the relationship between work engagement and job
performance. Research has also looked at its role in workplace learning. Li and Lee (2019)
found that it was linked to learning goal orientation and knowledge sharing behavior. Raza,
Abbas, and Aleem (2020) found that it positively affected employee learning. Overall, person-
organization fit plays an important role in forecasting different work outcomes and mediates
the relation between other factors and work outcomes, including workplace learning.
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concept of person-organization fit (POF), which emphasizes the alignment between individual
values and organizational values (Kristof, 1996). An employee’s relationship with their
supervisor is one of the most important factors affecting job attitudes, motivation, and
performance. As a result, PSF has received considerable attention in recent years (Chen et al.,
2021; Huang et al., 2021). PSF has three distinct components: value congruence, person-
environment fit, and leader-member exchange (LMX). Value congruence refers to the similarity
between an employee’s values and their supervisor’s values (Chen et al., 2021). Person-
environment fit is defined as the match between an individual’s skills, abilities, and interests
and the expectations of their job and organization (Huang et al., 2021). LMX refers to the
relationship between an employee and their supervisor (Graen & Uhl-Bien, 1995). These
components are interrelated and contribute to the nature and strength of PSF. Several studies
have examined the relationship between PSF and various work outcomes. For example, Huang
et al. (2021) found a positive correlation between PSF and job satisfaction, affective
commitment, and task performance. Chen et al. (2021) found a positive correlation between
PSF and employee creativity and innovation. Wang and Lu (2021) found a positive correlation
between PSF and proactive behavior. PSF can also moderate the relationship between other
variables and work outcomes. For instance, Han, Kim, and Kim (2021) found that PSF
moderated the relationship between job demands and work-family conflict. Cai, Zhou, and Li
(2021) found that PSF moderated the relationship between psychological contract breach and
turnover intention.
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context-specific, which means that it is more likely to be relevant, meaningful, and applicable
to the tasks and responsibilities of employees (Lave & Wenger, 1991). Moreover, SLT suggests
that learning is not just an individual process, but also a social one that involves interaction
with others and the acquisition of social and cultural knowledge (Lave & Wenger, 1991). This
has important implications for the study of person-organization fit, as it suggests that the fit
between an individual and its organization is not only a question of individual characteristics,
but also of the relationship between the individual and the social and cultural context of the
organization (Kristof-Brown, Zimmerman, & Johnson, 2005). Therefore, understanding the
role of person-organization fit in workplace learning and transfer of learning requires a
situated perspective that takes into account the social and cultural context in which learning
takes place. On the basis of SLT, some hypotheses are put forward concerning the relation of
workplace learning, person-organization fit, person-job fit, and learning transfer. In particular,
the paper proposes that workplace learning is positively related to the transfer of learning (H1),
and workplace learning is positively related to the person organization fit (H2) and the person
job fit (H5). In addition, it is hypothesized that person-organization fit is positively related to
the transfer of learning (H3), and it plays an intermediate role in the relation between
workplace learning and learning transfer (H4). Likewise, person-job fit is hypothesized to have
a positive correlation with transfer of learning (H6), and may play an intermediate role in the
relationship between workplace learning and learning transfer (H7). Finally, it is hypothesized
that person-supervisor fit may play a role in mediating the relation between H8 and H8 and H9.
2.7 Hypotheses
Based on the literature review, the following hypotheses are proposed:
H1: Workplace learning has a positive correlation with transfer of learning. Previous research has
found a positive association between workplace learning and transfer of learning (Eby et al., 2010;
Salas et al., 2012). Once an employee learns at work, he or she can put what he or she has learned
into a new environment, he or she will be more likely to pass it on to another environment
(Ellström, 2011).
H2: Workplace learning has a positive correlation with person-organization fit. Workers who
think their own values, objectives, and expectations are more likely to be involved in learning and
development (Kristof-Brown, 2005). Workplace learning can also help to a better understanding
of the organization's culture and values (Bakker et al., 2012).
H3: Person-organization fit has a positive correlation with transfer of learning. Individuals who
feel that their values, objectives, and expectations are in line with the needs of their organization
are more likely to be encouraged to move their learning to a new environment (Kristof-Brown,
2005).
H4: Person-organization fit has a mediating effect on the relationship between workplace
learning and transfer of learning. Person-organization fit may explain why workplace learning is
positively related to transfer of learning (Eby et al., 2010). Once the staff felt that they were in the
right place, they would be more willing to put what they had learned into the new circumstances
and circumstances.
H5: Workplace learning has a positive correlation with person-job fit. Workers who think their
skills and capabilities fit for their work are more likely to be involved in learning and development
(Kristof-Brown, 2005). Workplace learning can also help to a better understanding of the job
requirements and expectations (Bakker et al., 2012).
H6: Person-job fit has a positive correlation with transfer of learning. Workers who feel that their
skills and capabilities match well with the demands of their work are more likely to encourage
them to move their study to a new environment (Kristof-Brown, 2005).
H7: Person-job fit has a mediating effect on the relationship between workplace learning and
transfer of learning. Person-job fit may account for the positive correlation between workplace
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learning and transfer of learning (Eby et al., 2010). Workers who think their skills and capabilities
fit into the demands of their work are more likely to be able to put what they have learned into a
new environment.
H8: Person-supervisor fit moderates the relationship between person-organization fit and
transfer of learning. Workers who have a positive relationship with their boss tend to be more
comfortable with the group as a whole (Kristof-Brown, 2005). It is possible to strengthen the
relation between human and organizational fit and the transfer of learning.
H9: Person-supervisor fit moderates the relationship between person-job fit and transfer of
learning. Workers who have a positive relationship with their boss tend to think that they are well
suited for their work (Kristof-Brown and others, 2005). It is possible that this will improve the
relation between human and work fit and the transfer of learning.
3. Research Methods
The research design of this study focuses on the workplace learning transfer of learning level,
person-organization fit, person-job fit, and person-supervisor fit variables. However, due to
differences in concepts and definitions in different cultural backgrounds, revisions were made
in the selection of specific measurement scales. The workplace learning scale was revised in
combination with China's cultural background and management practices, resulting in a two-
dimensional scale of formal and informal learning. Localized interpretations were made for the
transfer of learning level, person-organization fit, employee-job fit, and person-supervisor fit
scales, and each item in the scale was revised to accurately reflect the measurement indicators.
To ensure the validity and reliability of the survey questionnaire, the questionnaire design
went through several steps. Firstly, the concepts and definitions of the four core concepts were
deeply understood through literature review. Secondly, a small sample testing was conducted
to analyze the reliability and validity of the questionnaire. Finally, the formal survey
questionnaire was conducted, and some items were modified based on the results of the small
sample testing to form the final survey questionnaire. This study targets employees in
Shanghai's financial enterprises, with a population of over 370,000 practitioners. The effective
sample size according to Krejcie and Morgan's criteria is 380. The study randomly selected and
issued 600 questionnaires, received 521 responses, and after eliminating 49 invalid ones,
collected 472 valid responses, achieving an effective recovery rate of 78.67%. Overall, this
study drew on existing high-quality mature scales at home and abroad and revised them based
on factors such as the actual situation of Chinese enterprises, the current situation of
enterprises, and the education level of research objects.
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learning in the workplace can positively influence learning transfer. Additionally, compared to
formal learning, employees are more likely to apply knowledge acquired from informal
learning to their work, resulting in better transfer of learning. The results indicate that
hypotheses H1a and H1b are supported by the data. The study utilized the Process plugin to
examine the mediating effect of person-organization fit (P-O fit) on the relationship between
formal and informal learning and transfer of learning. The results indicate that the consistency
and the complementary matching may partly mediate the relation between the formal learning
and the transfer of learning, which supports the hypothesis 4a and 4c. Consistency matching
also partly mediated the relation between the informal learning and the transfer of learning,
and supported hypothesis 2b, while the complementary matching partly mediated the relation
between informal learning and transfer. Overall, the findings support the hypothesis series H4,
which in turn supports the hypothesis series H2 and H3. Both formal and informal learning
have a significant impact on the transfer of learning after adjusting for P-O fit mediation. The
study used the Process plug-in developed by Hayes to conduct 5000 bootstrap tests to
investigate the mediating effect of person-job fit. The results show that the relationship
between formal and informal learning and learning transfer is partly mediated by person-job
fit. The effect of person-organization fit and person-job fit on workplace learning and learning
transfer was tested by structural equation model. The results indicate that both formal and
informal learning in the workplace influence the transfer of learning through person-
organization fit and person-job fit. Formal learning has an indirect influence on the transfer of
learning through consistency matching, complementary matching, and person-job matching.
Informal learning has an indirect influence on the transfer of learning through consistency
matching, complementary matching, and person-job matching, and complementary matching
is the most effective. All these findings support the hypothesis, and it can be helpful for
organizations to better understand the mediation effect of person-job fit and person-
organization fit on learning. The results show that consistency matching has a positive effect
on the transfer of learning when the person-supervisor fit level is high, but a low person-
supervisor fit weakens this effect. The hypothesis H8a is therefore confirmed. Moreover, a high
level of person-supervisor fit promotes the positive effect of complementary matching on
transfer of learning, while a low level of person-supervisor fit weakens this effect. Thus,
hypothesis H8b is supported. Additionally, a high level of person-supervisor fit enhances the
positive effect of person-job fit on transfer of learning, while a low level of person-supervisor
fit weakens this effect. Thus, hypothesis H9 is also supported. Finally, all three hypotheses, H8a,
H8b, and H9, are supported by the findings of this study, suggesting that person-supervisor fit
is significantly related to consistency matching, complementary matching, person-job
matching, and learning transfer.
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5. Conclusion
This empirical study's conclusions are as follows. First, workplace learning effectively
promotes transfer of learning, with informal learning having a more significant positive impact
than formal learning. Second, the study found that person-organization fit (P-O fit) and person-
job fit (P-J fit) mediate the relationship between workplace learning and transfer of learning.
Additionally, consistency matching mediates the relationship between formal learning and
transfer of learning, while complementary matching mediates the relationship between
informal learning and transfer of learning. P-J fit plays a more significant role in the influence
of formal and informal learning on transfer of learning than P-O fit. Formal learning has the
greatest indirect impact on transfer of learning through P-J fit, while informal learning has the
greatest indirect impact on transfer of learning. Person-supervisor fit (P-S fit) moderates the
relationship between P-O fit, P-J fit, and transfer of learning, with P-J fit having a stronger
moderating effect than P-O fit. Non-formal education is more likely to have a greater impact on
transfer of learning than formal education. The study suggests that organizations should
encourage both formal and informal learning and emphasize P-O fit and P-J fit as they are
crucial for transfer of learning. Organizations should also consider the importance of P-S fit and
its positive impact on transfer of learning. Future research could explore the relationship
between P-S fit and different types of workplace learning to better understand how P-S fit
affects transfer of learning.
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