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A security officer should remain calm, honest and neutral when dealing with difficult situations like angry people, disturbances or strikes. They should follow proper procedures, like checking IDs, sounding alarms for fires and keeping evacuation routes clear during emergencies. Security officers protect property and people, while respecting people's rights and interacting with law enforcement.
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0% found this document useful (0 votes)
171 views4 pages

Новый документ

A security officer should remain calm, honest and neutral when dealing with difficult situations like angry people, disturbances or strikes. They should follow proper procedures, like checking IDs, sounding alarms for fires and keeping evacuation routes clear during emergencies. Security officers protect property and people, while respecting people's rights and interacting with law enforcement.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1.

You may for you traning period ork as a security officer without a scurity licence:
*False
2.You need to direct emergency personnel to Conference Room E. To be clar, you use the phonetic alphabet. You say, That's E as in :
*Echo
3.Which of the following is a summary conviction offence:
*гCausing a disturbance
4.You are new to a site. You've been asto check IDs at the main enterance. Your Post Order instruct you to not receive messages or parcels.
Long-time employees get frustrated when you stop them to cheeck their ID's. You:
* Check ID's and record what's happened.
5.When are you justified in making an arrest?:
* If you see someone stealing a laptop computer from your site
6.The Crown has to give a copy of all the information found in an investigation to the defence?
*True
7.You security identification card is owned by:
* The Department of Justice
8.The busic rule when giving testimony is:
*Be honest and tell the truth at all times.
9.What is the first thing you should do if you detect a fire?
*Sound the fire alarm.
10.The provincial government pass las that effect that effect the Criminal Code of Canada.
*True
11.What are the two types of traffic control?
*Pedestrian and vehicke traffic.
12. The main eeason somone makes a bomb thread is that:
It gives them a sense of power
13.The WHMIS symbol with a skull and cross bones in it stand for:
*Material causing immediate and serious toxic effects
14. Why should security officer carry a note book?
*To aid in recalling details for reports and court.
15.What should you do when dealing with an angry person:
*Remain calm, do not argue, avoid placing blame, follow your clients procedures when dealing with this type of person.
16.The pilice do not expect that a security officer would know how to preserv evidence so it is not a bog thing to worry about.
True
17.Limiting the entry to oersins to any given area to authorized personnel only is one method of access control
*True
18.Freedom of Religion, Expression, Association, and Public Assembly are all guaranteed under Charter of Rights
*True
19.What are four classifications of information
*Top Secret, Secret, Confidential, Restructed.
20.An example of high risk work situation is
*Working along at night
21.Any person who pushes, grabs, shoves slaps, or spits on another person is deemed to gave committed an assault:
*True
22.When writing midnight in your report you should write:
*24:00
23.What laws outline what you can di on behalf of property owner?
*All fo the above
24.You are new to a site. You've been asked to IDs at the main enterance. You Post Order information you to not receive messages or parcels. A
courier arrved with a package for the company's resident. You
*Check the couriers ID and give directions to the office.
25.You note book can only be used in court to refresh your memory as to dates times and individual details of your testimony.
*True
26. The files catch on fire and the flames are as high as your chest. You shold:
*Follow your fire safety plan
27.You are discriminating if you refuse to hire someone becaus of their:
*Skin colour
28.Once a suspicious object has been found take it directly to the police disposal unit
*False
29.Under the Workplace Safety and Health Act, If you testify in court about a dangerous situation, you are using your right to
*Participate
30.Which one of the following is not a fundamental freedom?
*Freedom to be all you can be
31.Posture and confidence are seen in your
*Body language
32.You see some old files staked near an electric heater. You should
*Tell your suoervisor
33.Aecurity officer have the same powers as
* A private citizen
34.You overhear someone being disciplined on your job site. You
*None of the above
35.What are the three provincial levels of court?
*Provicial court, Cort of Queens Beach
36. What is a crowd?
*A gathering of 3 or more people
37. What is the function of private security
*To protect property, information, personnel
38.When a possible bomb has been found, which of the following is your responsibility?
*Keep exitand evacuation routes clear
39.Give 4 groups of people who would be considered 'First Responders
*EMS, Fire, Security, Police
40.You need to give the police a license number over the phone. To be clear you use the phonetic alphabet. For the letter Y yiu sat, That's a Y as
in
*Yankee
41.When on duty in a strike situation a security officer should
*Remain neutral and keep his feelings in check.
42.What should you keep in mind when communicating with a disturbed person?
*Give the person some time to quiet down, keep out of arms reach, do not let a crowd gather, do not promise anything you not deliver,
never threateb or abuse a disturbed person.
The proper way to effect an arrest is
*Identify yourself, tell the person they are under arrest, give the reason for the arrest, take control of the individual and intruct them
they have the right to council and make a phone book available.
43.An intruder's voice reminds you of a certain movies star's voice. This helps you to recall tge sound of the intruder's voice. What memory skill
are you practising?
*Association
44.What is the security officer's responsibility to the public?
*To protect the public from loss or injury, interact with law enforcement and to giive evidence in court.
45.What is the most important thing in speaking?
*How we say something
46.Public security is employed by the government
*True
47.Wheb on duty, security officer must have their security license on them at all times
*True
48.What is the main purpose of a patrol?
*To maintain the security of the site, to act as a deterrent.
49.If you work around hazardous naterials, you have the right to
*Know what they are and what to do with them
50. When fighting a fire be sure you back to a wall for a guide in case th room becomes filled with smoke.
*False

51.The manager wants to evacuate the building after getting a bomb threat. Your job is to
*Control entry into the building
52.When writing 6:30 p.m. in your report, you should write
*18.30
53.Thinking that young people are troublemakers is a result of
*Stereotyping
54.An evaluation will always involve making sure All people are out of the building
*False
55.All arrest incident must be documented in an accurate and complete report
True
56.What voice should you use in report writing
*Formal
57.Common Trespass is not an ofence under the criminal Code
*True
58.A security officer may use as much force as is absolutely necessary in the performance of his/her duty
*True
59.Confidentiality means
*Keeping private things private
60.Therr is a time limit an individual ofence to be laid
*False
61.The word Pass stands for
*Pull the pin. Aim low. Squeeze the handle. Sweep from side to side.
62. Discriminating is
*Both B and D
63.An arrest occurs when person freedom to leave is taken away.
*True
64.The main strain on relationships between security personnel and police officers is their very similarities
*True
65.What is the purpose of the green light on an alarm system annunciator panel?
*It shows that the system is working properly
66.A security officer main responsibility after a fire is
*To ensure no further damage is caused to the building
67.For a fire to start, it must have
* Fuel, heat, air
68.Pat hardly deals with the public in his job. Therefore he doesn't worry much shaving and keeping his uniform clean. Kim also works alone but
is clean and neat. Both Pat and Kim are hard workers. What aspect professionalism does Pat need to work on?
*Appearance
69.What should you remember if you are doing traffic control ? Select the best answer
*Be professional, maintain professional safety, the safety of the people you are directing
70. When laying a charge for a summary conviction you have how long?
*6 Months
71.Pass stands for Pull pin, Aim at base of flame, Squeeze handle, and Sweep from side to side, and is the acronym for the proper method of
using a fire extinguisher
*True
72. What three things must exist for fire to occur?
* Heat, Fuel, Oxygen
73.Sitting on a bench in a mall while waiting for you friend
*True
74.In a summary ofence trial the accused has a right to a trial by Jury?
False
75.Which of following is stated in the Criminal Code of Canada?
Everyone has the right to arrest someone they see committing an indictable offence.
76.The securityofficeris criminally and civilly responsible for the use of any excessive force.
*True
77.Section 494 of the Criminal Code governs the public and security officers in making an arrest?
*True
78.You work at a library. A man begins arguing and fighting with someone you cannot see. You soon realize that the man is by himself. You
should
*Stay calm and give him some space.
79.You notice an angry employee keeps returning to the site after hours. You
*Report this to your supervisor
80.You should answer all questions put to you on the stand whether you understand them or not.
*False
81.In a dispute situation a security officer should observe and await the arrival of police.
*True
82.A security patrol should always be done at the same time following the same route so that nothing important is missed.
*False
83.What is the most common way a bomb threat is received?
*By phone
84.Why should you hold a flashing at arm's length when patrolling
*So that an attacker can't be 86.qe of your body's exact location.
85.When dealing with a hostile crowd, what should you do?
*Observe the crowd, take notes, call the police.
86.You are new to a site. You can't remember if the alarm system has a direct connection to the police. The alarm goes off. You check around
and notice there has been forced entry. The next thing you do is
*Call the police
87.If after an investigation by you and your Safety and Health rep, you still feel that your work is unsafe, who investigates further?
*A Ministry of Labour inspector
88.Security officer are considered Ambassador of the Industry
*True
89.Be respectful, honest, and show
*Integrity
90.Circumstantial evidence is
*Reporting something you saw that you thought was related to the crime.
91. A security officer should treat all alarms as the real thing.
*True
92.If you have not arrest someone, you Must stop searching hem when
*The person says you do not want you to search them anymore
93.Closed-ended questions are helpful when
*You want specific information
94.Which of the following should your report NoT include
*You opinion on how tge incident occurred
95.When charged with an indictable offence the accused has to appear in court in person
*True
96.What should you do to prepare for a trial?
*Review your notes.
97.A labor dispute is
*Any controversy regarding wages, employment, hours of work and terms.
98.Which of the following is not used for biometric identification?
*Photo ID
99.Two parts of active listening are
*Appropriate body language and facial expressions
100.The following symbol is for г type of fuel is burning?
B(red)
*Flammable liquids
101.With an angry person, what should you do when a crisis is over?
*Give them time to calm do -wn
102. As a security officer it is not necessary that you inform a person of his or her rights upon arresting them as the police will do it as soon as
they take them into custody.
*False
103.The best way to get a person's attention is to
*Make eye contact
104.An escape crowd
*is fearful
105.Two reason an alarm could activate are human error or electrical malfunction
*True
106.When pushing someone in a wheelchair you should
* Back down a curb
107.The main duties of a security guard are
*To observe, deter, report
108.During a Labour dispute, you should
*Be as neutral as possible
109.A person could be considered to be a trespasser if they to leave the premises after being asked to do so by the property owner
*True
110.All threats of suicide should be treated seriously
*True
111.When should a security officer enter a building with out back up?
*When some one's life is at stake
112.Four of the provinces and territories in Canada do not have a Trespass Act.
*True
113.Why is it important to plan each patrol?
*So you can make sure to inspect all major check points
114.You show a good word attitude when you
*Learn new things about security work
115.Ir you receive a bomb threat over the phone, you should
*Not interrupt
116.When writing 5:30 a.m in your report you should write:
*05:30
117.What is the best thing you can do to prepare for an activated alarm?
*Get training on your site's alarm system
118.You can arrest an individual for Trespassing at Night
*True
119.A Hollywood stat being filmed at your site. The media have been bothering you for stories about the star. You *Refer the media to the film
crew or your site manager
120.Who, what, where, why and How are know as the interrogatories of a good complete report
*True
121.You nust physically touch the person you are arresting for the arrest to be legal
*False
122.Which part of an alarm system acts like our brain?
The control panel
123.If you see someone in your post Order that to be changed you should
*Report it to your supervisor or manager
124.When you start a new job your responsibility should be
*Outlined in your post order
125.What might tell you that a package contains a bomb?
*It smells like almonds
126.The accused has the rights to a jury trial for an indictable offence.
*True
127.You have the same authority as the property owner while on duty.
*True
128.Patrolling is an important part of your job because
*You can see what's going on
129.You hear glass break in the parking lot and you see some teenagers walking around by. Without arrest them or detaining them, you can say
*What are you guys doing out here?
130.Why is it good idea to patrol from the outside to the inside of the building at night?
*To make sure there are no signs of forced entry into the building
131.Children under 12 years of age and adults with disabilities mental capacity can not be prosecuted
*True

132.Where would you start a search for a bomb?


*In public areas and the exterior of the building
133.Which of these factors do you have to consider when using force
*If the person has been drinking alcohol
134.A security officer may use his book in court with the judges permission
*True
135.A security officer can search a person he has arrested if a weapon possessions is suspected.
*True
136 .There is such thing as winning or losing a case in court for a security officer.
*True

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