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хоспителити 2.04

The document describes a luxurious 5-star hotel offering various amenities such as air-conditioned rooms, high-speed Wi-Fi, airport shuttle service, and a restaurant. It includes a dialogue between a guest, John Smith, and a receptionist as he makes a reservation for a single standard room from April 10th to April 15th at a rate of $150 per night. The reservation is confirmed with payment details provided by the guest.

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37 views2 pages

хоспителити 2.04

The document describes a luxurious 5-star hotel offering various amenities such as air-conditioned rooms, high-speed Wi-Fi, airport shuttle service, and a restaurant. It includes a dialogue between a guest, John Smith, and a receptionist as he makes a reservation for a single standard room from April 10th to April 15th at a rate of $150 per night. The reservation is confirmed with payment details provided by the guest.

Uploaded by

mlpraibow150
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Translation in Telegram.

Welcome to our luxurious 5-star hotel, where every detail is carefully considered to exceed
your expectations. From the moment you arrive, our attentive staff will ensure your comfort
and convenience. Experience the ultimate relaxation in owe rooms with air conditioning,
equipped with modern amenities such as high speed Wi-Fi access and satellite TV. Do you
need a beansport? Our airport shuttle service is available for you. For families, our
baby-sitting service will provide peace of mind while you enjoy the fitness center or saune
Currency exchange and safe-deposit boxes are available for your convenience, and
accommodation, where pets are admitted. Dine in style in our restaurant, which offers
excellent cuisine and relax with a refreshing drink from the in-room minibove. Whether you're
here for business or leisure, our direct line telephones and wheelchair access guarantee a
Smooth stay. Trust us to do your laundry and ironing 50 you can enjoy all the amenities of
our Sophisticated hotel.

Dialogue

Guest: Hello, I’d like to make a reservation for a room, please.

Receptionist: Absolutely, I’d be happy to assist you. How many people will be in your group?

Guest: It will be just me.

Receptionist: Great, may I have your full name for the reservation, please?

Guest: Sure, it’s John Smith.

Receptionist: Thank you, Mr. Smith. And your contact number?

Guest: My contact number is 555-123-4567.

Receptionist: Perfect, thank you. When will you be arriving and departing?

Guest: I’ll be arriving on April 10th at 3:00 PM and departing on April 15th at 12:00 PM.

Receptionist: Got it. Now, what type of room would you like to book?

Guest: I’d like a single standard room, please.

Receptionist: Certainly. The room rate for your stay will be $150 per night. Would you like to
proceed with that?

Guest: Yes, that sounds good.

Receptionist: Alright, I’ll just need your credit card details to confirm the reservation.

Guest: Sure, my credit card number is 1234 5678 9012 3456, expiration date 05/26, and the
CVV code is 123.

Receptionist: Thank you, Mr. Smith. Your reservation is confirmed for a single standard room
from April 10th to April 15th. We look forward to welcoming you!
Guest: Thank you very much. See you soon!

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