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Next-Gen Mobile Wallet Solution

The document describes a next generation mobile wallet solution. It provides an overview of how a mobile wallet works and the ecosystem involved. It then describes xpWallet, an enterprise solution for mobile wallets that offers features like business analytics, promotion and loyalty programs, and a referral program.

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merahuldjoshi
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0% found this document useful (0 votes)
61 views28 pages

Next-Gen Mobile Wallet Solution

The document describes a next generation mobile wallet solution. It provides an overview of how a mobile wallet works and the ecosystem involved. It then describes xpWallet, an enterprise solution for mobile wallets that offers features like business analytics, promotion and loyalty programs, and a referral program.

Uploaded by

merahuldjoshi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Next Generation

Mobile Wallet Solution


OVERVIEW:
MOBILE
WALLET
Mobile Wallet system is regulated by
Central bank of the Country and can be
operated by a bank / telecom service

Mobile Wallet provider / payment service provider,


having license from the Central Bank.

It works like a bank account


Customer money is as secure as in a bank
where people deposit their account.
money and consume it when
required. This can be in the
form of fund transfer, mobile It can be accessed only through its
authorized user as needed.
recharge, payments at
merchant outlets, Bill/EMI
payment etc. This system is very fast, safe, transparent,
convenient and authentic to its user as
well as service provider.
MOBILE WALLET ECOSYSTEM

CENTRAL BANK BANK / FINANCIAL INSTITUTION Agents END CUSTOMERS


Regulating authority and issuer Mobile Wallet operators owns the license and Work on behalf of Mobile Wallet Enjoy various services offered
of the mobile wallet license offer payment services to their customers Operator and offers cash by Mobile Wallet Operator
payment deposit & withdrawal
services
Subscribers
They are the end-customers consuming the services
offered by mobile wallet operator

Agents
They work on behalf of the Wallet Operator,
called as channel partner and extends
services to the end-customers, mainly deposit
and withdrawal of cash money

NETWORK:
Merchants
MOBILE They sell their products or services
and accept payment from end-

WALLET customers

OPERATOR Utility Bill Companies


They offer bill payment, mobile
BANK / FINANCIAL INSTITUTION recharge, insurance premium payment
services, etc
Mobile Wallet operator owns the license
and offers payment services to its
customers
Financial Institutions / Payment Gateways
End-customers links their bank account or
uses their cards to load the wallet
KEY SERVICES
Cash Deposit / Withdraw
Utility Payments Customers can deposit / withdraw
Water/electricity bill, insurance cash through various agents
premium, EMI payment, etc.

Mobile Recharge
MOBILE
Customers can recharge Fund Transfer
their mobile from different Customers send / receive
telecom operators WALLET money to registered or non-
registered users

Bank Transfers Merchant Payments


Users can link their bank account to Payment for goods or
other banks for various transactions services
NEXT GENERATION
NEXT GENERATION:
MOBILE WALLET
MOBILE WALLET
SOLUTION
xpWallet - BUSINESS CENTRIC APPROACH

BUSINESS ANALYTICS PROMOTION AND LOYALITY


Identify your loyal customer and offer them
Helps the business team to analyze reward. It reduces the churn rate of your
the data and take the right decision customers and keep them happy
on right time for exponential business
growth and wonderful ROC/ROI

ENTERPRISE SOLUTION REFERRAL PROGRAM


Core Mobile
 Telecom Independent solution and Wallet Platform Users refers and earn reward
possibility of integration with multiple for each registration. It allows
telecom operators your users to promote your
 Accessibility through multiple devices i.e. business
Feature Phone, Smart Phone, Web, POS
 Integration with different payment
solutions, ATM, Payment Gateways,
Banks
MODULES IN xpWALLET
BUSINESS ANALYTICS PROMOTION AND LOYALITY
 Identify the areas creating issues to the  Empowers Operator to engage through various promotion
customers and loyalty events
 Automated reports and triggers helps the  Run campaign for targeted users
business and support team to respond faster  Allow advertisers to participate in the promotional
 Decision support system helps top program
management optimize the business processes
Core Mobile
Wallet Platform

ENTERPRISE SOLUTION REFERRAL PROGRAM


 NFC payments  Standardized way allows the users to invite their
 Salary payments and bulk transfers friends and relatives and offer rewards
 Publish and advertise merchant deals  Full participation of advertisers
 Seamless integration with bank account & cards  Multi-level marketing where agents bring sub-agents
and earn for life-time
 Card-less Withdraw from ATM Machine
 Supports most of the payment devices
 Multi-language and multi-currency supports.

 Accessible through different platforms i.e. Web, ATM, POS,


USSD, SMS, NFC, J2ME, Android, BlackBerry.

 With wide range of products covering NFC Ticketing, Fund


Transfers, Merchant Payment, Bill Payment, Promotion Engine,
Pay Parking, Survey, Merchant Deals, School Fee, etc.

KEY  Secure, scalable and robust platform and guarantees 99.9%


availability
FEATURES
 24x7 support and automated monitoring

 Decision Support System for top management to make better


decisions.

 Fully customizable and flexible KYC for all types of users.

 Highly configurable commission structure for all the services.

 Open APIs for Banks, Telcos, Merchants, Utilities Companies for


integration.
• Self growing business model
• Accelerate revenue growth
• Cost-effective deployment
• Improved customer engagement
KEY
• New revenue opportunity
BENEFITS
• Increase in ARPU
• Secure and seamless user experience
• Instant Banking services
• Seamless integration with any financial
software
• Cost saving
KEY PROCESSES
AGENT ON-BOARDING: SELECTION MODEL

Unapproved

Mobile Wallet
Operator

Verification
Identification Approach Fill the
&
of key key people on-boarding form
Approval
locations
Approved and On-boarded
AGENT ON-BOARDING: SELF GROWING MODEL

Rejected

Mobile Wallet
Operator

Verification
Download Fill the
&
the App on-boarding form
Approval

Approved and On-boarded


CUSTOMER ON-BOARDING

Self Registration

Registration
through the
Agents
Mobile Wallet
Operator
Verification
&
Direct registration by Approval
the
Wallet Operator On-boarded
FUND TRANSFER: INSIDE NETWORK

1. Fund Transfer Enter Transaction PIN


2. On-the-Fly Transfer 1 7953
3. Merchant Payment
4. Airtime Topup
5. Bill Pay
*111# 6. Balance Enquiry
7. Change PIN

Enter Payee Wallet ID Enter Amount (USD) Fund Transfer successful.


981188244 150 An amount of USD 5 has
been deducted s service
fee. Your new balance is
USD 4700.
FUND TRANSFER: OUTSIDE NETWORK

1. Fund Transfer Enter Transaction PIN


2. On-the-Fly Transfer 2 7953
3. Merchant Payment
4. Airtime Topup
5. Bill Pay
*111# 6. Balance Enquiry
7. Change PIN

Enter Payee Mobile No Enter Amount (USD) Fund Transfer successful.


88235689 400 An amount of USD 12 has
been deducted s service
fee. Your new balance is
USD 4288. Transaction ID
is: YR104523

Payee will get SMS “You have received and Amount of USD 400 from <subscriber name>, Transaction ID is:
YR104523. Please go to your nearest mobile wallet agent and collect the money.”
CARDLESS WITHDRAW FROM ATM
Send the details Validate Details with Settlement with the
to ATM Switch Wallet Operator Bank

Enter the Cardless


Withdrawal PIN

Log into the Generate Cardless Visit the ATM Dispense Money
Wallet Withdrawal PIN outlet
WALK THROUGH
Of xpWALLET
MOBILE WALLET FOR FEATURE PHONE

 Most popular and feasible access


medium across the whole African market
 Almost 99% of the worlds’ phone have
this feature in-built
 No dependency on Internet
 Secure, fast and reliable
 Reduces fraud possibilities through
instant SMS notifications
WALK
 No costTHROUGH
to the end user
TO THE
 Easy SYSTEM
to use: menu driven flow
MOBILE WALLET FOR SMART PHONES

 Build brand image


 Preferred medium by the top segment users
 Any device anywhere! (iPhone, Android, POS)
 Independent of any telco operator
 NFC payments
 Excellent user experience
 Enhances consumers engagement and shopping
WALK THROUGH
experience
TO THE SYSTEM
BACKEND SYSTEM

 Use of existing infrastructure and knowledge


 Covers a big mass of consumers at no extra cost
 Fast access to detailed and comprehensive information
 Facilitating billers and merchants to manage their
accounts online
 Empower users to maximize the web payment practice
 Secure, fast and reliable
ARCHITECTURE &
SECURITY
SERVER ARCHITECTURE
USSD
Protocol Utility Companies Telco IN Server
Bank Server
(Bill pay services) (voice and data services)

Basic Phone IPSec VPN


(USSD / SMS)

xpWallet Server Infrastructure

USSD Server
Smart Phone
Application Application Application
Internet Node-A Node-B Node..(n)
(optional)
Protocol

Firewalls
POS
(connected with GPRS)

Load Balancer
(Public IP)

Database Backup
Application Database Location-B (i.e. Europe)
Location-A (i.e. USA) [real-time backup]
Computer
(connected with Internet)
DATA SECURITY MEASUREMENTS

INFRASTRUCTURE SECURITY USER AWARENESS

 Forced to change password and


 Multi-factor authentication
PIN after every few days
 PCI-DSS certified infrastructure
 Role based access
MOBILE WALLET
 Access authorization and
 Maker check feature
authentication.
 IMEI number authentication
 Regular audits A B
SERVER
DATA SECURITY INFRASTRUCTURE MONITORING TOOLS

 Encryption of sensitive data  Utilize anti-virus software and


firewalls.
 No Data is stored on user’s
device and use of cookies are  Use of strongest industry standard
completely avoided. SSL certificates.
 VPN based access  Use of anti-DDoS tools and IP
filtering & blocking
WHY XPWALLET: A PREMIUM PRODUCT
REASON
REASON 4
REASON 3
REASON 2
1

Core and advance payment solution Low cost to start Secure Flexible pricing models
Use of open source technologies Low cost of ownership Robust Budget feasibility
Ready to integrate with any banking system Low Maintenance cost Scalable Experienced technocrats
ABOUT XPWALLET
xpWallet is a mobile wallet solution provider, emerging in the
growing space of mobile financial services & mobile payment
solutions. The company has a team of excellent professionals with
the brightest minds ranging from experienced to the most out-of-
box developers.

xpWallet offers a complete end-to-end and different types of


turnkey mobile wallet solutions suitable for telecom operators,
banks, financial institutions or companies, and transport
companies all across the world. All these solutions can be
accessed from different platforms like USSD, SMS, NFC, Web,
Android, iOS, POS machines.
CONTACT US
xpWallet Technologies Pvt. Ltd.
Email: enquiry@xpWallet.com_
Phone: +91-172 502 7338

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