This is an example of a participation sheet (please amend

according to your own requirements)

PARTICIPANT INFORMATION SHEET

Name of School: Business and Creative Industries

I would like to invite you to take part in a research study. Before you decide you need to
understand why the research is being done and what it involves. Please take time to read
the following information carefully. Please feel free to ask questions if anything you read is
not clear or would like more information. Take time to decide whether or not you want to take
part.

Thank you for reading this.

My Name is <Honorific Name SURNAME> and my student number at the University West of
Scotland is <student inserts Banner id>. I am a postgraduate MBA student at the University
of the West of Scotland. As my dissertation I have chosen to research <student inserts here
general area of research>. The University of the West of Scotland School of Business and
Enterprise is supporting me to undertake this project.

What is the purpose of this investigation?

This is an example text of what the student would be expected to enter here.

<This project addresses the under‐researched yet vital aspect of the literature on emotions,
which concerns front‐line managers and supervisors’ attempts to control and direct how
employees display emotions and what are their motivations and attentions behind them on a
day‐to‐day basis. This is increasingly significant given the key role the Hospitality industry
plays in the UK’s service economy. Its inclusion of front‐line service managers/ supervisors
in the empirical study provides a conceptual means of understanding and identifying
managerial processes and their management of Human Resources. The main aim of the
research proposal is to explore the role of line managers in controlling and directing
emotional labour and what are the motivations and intentions behind them. The proposed
objectives and questions must be answered to facilitate the development of a competent
proposal>.

Research Objective

This is an example text of what the student would be expected to enter here.

<The study will address one the following objectives:

(1) To determine what forms of control line managers take, and what are the motivations and
attentions behind them?>
Do you have to take part?

Participation in this study is voluntary. I will describe the study and go through the
information sheet, which will be given to you. I will then ask you to sign a consent form to
show you agree to take part. At any time, you are free to withdraw without giving a reason.
This will not affect the standard of care you receive.

What will you do in the project?

To be amended by student as appropriate.

<You will be required to attend one interview session [which will cover topics including: the
role of emotional labour in the organisation, the organisations strategies in place, control of
emotional labour, the impact of control, your role, motivations and intents of control on the
frontline.

The interview will take place in your organisational setting between October‐December 2010
and each interview will last approximately 30 minutes. The interviews will be recorded on a
Dictaphone and handwritten notes will be taken. In the review of guidelines by the Social
Research Association (2003) principles have been taken to ensure respect for privacy,
confidentiality and protection of data, honesty and integrity of information and preventing
harm and risk to yourself and other participants taking part. However, if at any time during
the process you feel uncomfortable answering a question you can decline to answer it.>

Why have you been invited to take part?

To be amended by student as appropriate.

<You have been chosen to take part because you have more than two years’ experience as
a frontline manager/supervisor in the Hospitality industry and thus have the expert
knowledge required to answer my questions.>

What are the potential risks to you in taking part?

During the research you will be not exposed to any physical, psychological or legal risk or
harm.

Interview questions have been structured in such a way so that your privacy will be protected
and no pressure will be put on you to answer sensitive questions. All information pertaining
to you as an individual and your organisation will be anonymised and kept confidential. The
data you provide will not compromise your position in the organisation at any point in time.

What happens to the information in the project?

All information received will be stored securely in either locked or secure cabinets or
password protected electronic files. All references to individuals and organisations will be
removed or given pseudonyms of data is to be included within the submitted study, unless
express permission has been given. All data will be destroyed on submission and successful
completion of my undergraduate Honours degree.
The University of the West of Scotland is registered with the Information Commissioner’s
Office who implements the Data Protection Act 1998. All personal data on participants will be
processed in accordance with the provisions of the Data Protection Act 1998.

Thank you for reading this information – please ask any questions if you are unsure about
what is written here.

What happens next?

If you are happy to be involved in this project, please sign the consent form to confirm this. If
you do not wish to be involved, thank you very much for your time.

If desired, a feedback report can be sent once the investigation is complete.

This investigation was granted ethical approval by the University of the West of Scotland,
School of Business and Creative Industries ethics committee.

If you have any questions/concerns, during or after the investigation, or wish to contact an
independent person to whom any questions may be directed or from whom further
information may be sought please contact:

School Ethics Committee

Researcher Details Supervisor Details:

Address: Address:
E-mail: E-mail:
Telephone: Telephone