Republic of the Philippines
Province of Camarines Norte
Municipality of Capalonga
BARANGAY CALABACA
OFFICE OF THE PUNONG BARANGAY
Executive Order No. 2
Series of 2024
CREATING THE BARANGAY GRIEVANCE REDRESS COMMITTEE (BGRS) AND
APPOINTMENT OF THE COMPOSITION OF THE BGRS MEMBERS THEREOF AT
BARANGAY CALABACA FOR THE KALAHI-CIDSS NCDDP ADDITIONAL FINANCING
WHEREAS, the KALAHI-CIDSS NCDDP Additional Financing (AF) is one of the poverty
alleviation programs of the Philippine government being implemented by the Department of
Social Welfare and Development (DSWD).
WHEREAS, by virtue of Proclamation No. 922, declaring a State of Public Health Emergency
in the entire country, the KC: NCDDP AF will shift its program implementation to Disaster
Response Operations Procedure (DROP) to be more responsive to the current COVID-19
pandemic;
WHEREAS, the Grievance Redress System (GRS) is a feature of KC-NCDDP designed to
attend to complaints, problems and issues arising out from program implementation with the
end of promoting social accountability, anchored on the basic principles of Participation,
Transparency and Accountability;
WHEREAS, grievances may include non- contentious questions/clarifications relative to the
program or sub-projects, issues and concerns arising from non-performance of obligation of
any of the concerned parties as well as those which may pertain to non-conformance with
KC-NCDDP government procurement and finance guidelines such as misuse of funds,
allegations of corruption and falsification of public documents, among others.
WHEREAS, in conformance with the Community-Driven Development Support to COVID-19
Disaster Response, there is a need to form a Barangay Grievance Redress Committee
(BGRC) for KALAHI CIDSS NCDDP AF implementation in the barangay.
NOW THEREFORE, I, Dioscoro P. Glim Jr., Punong Barangay of Calabaca, Capalonga,
Camarines Norte, by virtue of the powers vested in me by the law, do hereby order the
creation of Barangay Grievance Redress Committee to be composed of:
NAME AND DESIGNATION
Chairperson : _________________________
BDRRMC Member
Members : _______________________________
Lupon Tagapamayapa Representative
Members : _______________________________
Lupon Tagapamayapa Representative
Grievance Monitor/Intake Officer : LOUIE PONAYO
Community Empowerment Facilitator
The roles and responsibilities of the Barangay Grievance Redress Committee shall consist of
the following:
a. The BGRC shall act as the fact-finding body who, after intake of the grievance or the
Problems, Issues, Needs, Concerns and Observations (PINCOS) by the CEF, may
immediately conduct fact-finding or verification process, as may be deemed necessary to
discuss/resolve the intake grievance/s.
b. The BGRC should as much as possible link up with the Lupon Tagapamayapa or other
existing grievance resolution bodies in the locality and endeavor to harmonize the extant
systems in resolving grievances.
c. The BGRC shall ensure that copies of all the means of verification such as but not limited
to Feedback Report, Intake Form, attendance sheets, minutes forms and photo
documentation of the grievance are secured and turned over to the CEF or his authorized
representative for safekeeping and encoding/updating in the Program Information
Management System (PIMS) of KALAHI CIDSS.
d. The BGRC shall ensure the speedy disposition of all grievances, in accordance with the
established principles of the GRS.
e. The BGRC shall ensure the observance of all government protocols on COVID-19
response, such as the LGU, DOH and IATF issuances, in the resolution of PINCOS and
grievances.
That depending on the nature and gravity of the grievance or those which may not be
resolved by mutually agreeable terms through amicable settlement between and/or among
parties, the BDRRMC shall be considered as the decision-making body where actions and
resolution shall be decided by majority vote of all the attendees.
Effectivity. This Order shall take effect immediately.
Done in Barangay Awitan, Labo, Camarines Norte this 22nd day of November, 2021.
HON. WILSON ALEGRE
Punong Barangay
