OPERATOR'S

MANUAL

Model C723
Soft Serve Freezer

Original Operating Instructions

069127-M
3/18/11 (Original Publication)
(Updated 02/05/16)
Complete this page for quick reference when service is required:

Taylor Distributor:

Address:

Phone:

Service:

Parts:

Date of Installation:

Information found on the data label:

Model Number:

Serial Number:

Electrical Specs: Voltage Cycle

Phase

Maximum Fuse Size: A

Minimum Wire Ampacity: A

E 2011 Carrier Commercial Refrigeration, Inc.

069127-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this
work may be a violation of Copyright Law of the United States of America and other countries, could result
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result
in further civil and criminal penalties. All rights reserved.

Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
 Table of Contents

Section 1 To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Water Connections (Water Cooled Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Optional Carts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Section 2 To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Section 3 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Section 4 Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Model C723 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Model C723 - Factory Equipped With Agitator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Model C723 - Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Optional Carts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Brushes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Section 5 Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Operating Screen Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Manager's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Section 6 Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Closing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Draining Product From The Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Model C723 Table of Contents

 Table of Contents - Page 2

Hopper Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Section 7 Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Section 8 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Section 9 Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Section 10 Limited Warranty on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Section 11 Limited Warranty on Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Note: Continuing research results in steady improvements; therefore, information

in this manual is subject to change without notice.

Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.

E 2011 Carrier Commercial Refrigeration, Inc. (Original Publication)

Updated February, 2016
069127-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this
work may be a violation of Copyright Law of the United States of America and other countries, could result
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result
in further civil and criminal penalties.
All rights reserved.

Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072

Table of Contents Model C723

Section 1 To the Installer
The following information has been included in the
manual as safety and regulatory guidelines. For
complete installation instructions, please see the This unit has many sharp edges that can
Installation Checklist. cause severe injuries.

Site Preparation
Installer Safety
Review the area where the unit will be installed
before uncrating the unit. Make sure all possible
hazards to the user or equipment have been
addressed.
In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any Air Cooled Units
questions.
The Model C723 air cooled unit requires a minimum
Care should be taken to ensure that all basic safety of 6” (152 mm) on the left and right sides and 0” on
practices are followed during the installation and the back. The Model C723 unit equipped with top air
servicing activities related to the installation and discharge requires 6” (152 mm) on the left side, 0”
service of Taylor equipment. on the right side, and 0” on the back.
S Only authorized Taylor service personnel This will allow for adequate air flow across the
should perform installation and repairs on condenser. Failure to allow adequate clearance can
the equipment. reduce the refrigeration capacity of the freezer and
S Authorized service personnel should consult possibly cause permanent damage to the
OSHA Standard 29CFRI910.147 or the compressor.
applicable code of the local area for the
For Indoor Use Only: This unit is designed to
industry standards on lockout/tagout
operate indoors, under normal ambient
procedures before beginning any installation
temperatures of 70_­75_F (21_­24_C). The freezer
or repairs.
has successfully performed in high ambient
S Authorized service personnel must ensure temperatures of 104_(40_C) at reduced capacities.
that the proper PPE is available and worn
when required during installation and
service.
This unit must NOT be installed in an area
S Authorized service personnel must remove where a water jet or hose can be used. NEVER use
all metal jewelry, rings, and watches before a water jet or hose to rinse or clean the unit. Failure
working on electrical equipment. to follow this instruction may result in electrocution.

The main power supply(s) to the freezer This unit must be installed on a level surface
must be disconnected prior to performing any to avoid the hazard of tipping. Extreme care should
repairs. Failure to follow this instruction may result in be taken in moving this equipment for any reason.
personal injury or death from electrical shock or Two or more people are required to safely move this
hazardous moving parts as well as poor unit. Failure to comply may result in personal injury
performance or damage to the equipment. or equipment damage.
Note: All repairs must be performed by an Uncrate the unit and inspect it for damage. Report
authorized Taylor Service Technician. any damage to your Taylor Distributor.

131121

Model C723 1 To the Installer

This piece of equipment is made in the USA and has specifications. Refer to the wiring diagram provided
USA sizes of hardware. All metric conversions are inside of the electrical box for proper power
approximate and vary in size. connections.

Water Connections
(Water Cooled Units Only) CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
An adequate cold water supply must be provided CAN RESULT IN SEVERE PERSONAL INJURY
with a hand shut-off valve. On the back, right side of FROM ELECTRICAL SHOCK!
the unit, two 3/8” I.P.S. water connections for inlet
and outlet are provided for easy hook-up. 1/2” inside
diameter water lines should be connected to the
This unit is provided with an equipotential
machine. (Flexible lines are recommended, if local
grounding lug that is to be properly attached to the
codes permit.) Depending on local water conditions,
rear of the frame by the authorized installer. The
it may be advisable to install a water strainer to
installation location is marked by the equipotential
prevent foreign substances from clogging the
bonding symbol (5021 of IEC 60417­1) on both the
automatic water valve. There will be only one water
removable panel and the equipment's frame.
“in” and one water “out” connection. DO NOT install
a hand shut-off valve on the water “out” line! Water
should always flow in this order: first, through the
automatic water valve; second, through the
condenser; and third, through the outlet fitting to an
open trap drain. S Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
A back flow prevention device is periods, or during initial installation, shall
required on the incoming water connection side. have protective devices such as a GFI, to
Please refer to the applicable National, State, and protect against the leakage of current,
local codes for determining the proper configuration. installed by the authorized personnel to the
local codes.
S Stationary appliances which are not
Electrical Connections equipped with a power cord and a plug or
another device to disconnect the appliance
In the United States, this equipment is intended to from the power source must have an all­pole
be installed in accordance with the National disconnecting device with a contact gap of
Electrical Code (NEC), ANSI/NFPA 70­1987. The at least 3 mm installed in the external
purpose of the NEC code is the practical installation.
safeguarding of persons and property from hazards S Supply cords used with this unit shall be
arising from the use of electricity. This code contains oil­resistant, sheathed flexible cable not
provisions considered necessary for safety. In all lighter than ordinary polychloroprene or
other areas of the world, equipment should be other equivalent synthetic
installed in accordance with the existing local codes. elastomer­sheathed cord (Code designation
Please contact your local authorities. 60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
FOLLOW YOUR LOCAL ELECTRICAL CODES!
protect the insulation of the conductors from
abrasion.
Each unit requires one power supply for each data If the supply cord is damaged, it must be
label on the unit. Check the data label(s) on the replaced by the manufacturer, its service
freezer for branch circuit overcurrent protection or agent, or similarly qualified person, in order
fuse, circuit ampacity, and other electrical to avoid a hazard.

130225

To the Installer 2 Model C723

Beater Rotation Refrigerant

Beater rotation must be clockwise as viewed In consideration of our environment, Taylor

looking into the freezing cylinder. uses only earth friendly HFC refrigerants. The HFC
refrigerant used in this unit is R404A. This
Note: The following procedures should be performed refrigerant is generally considered non­toxic and
by a trained service technician. non­flammable, with an Ozone Depleting Potential
(ODP) of zero (0).
To correct the rotation on a three-phase unit, However, any gas under pressure is potentially
interchange any two incoming power supply lines at hazardous and must be handled with caution.
freezer main terminal block only. NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
To correct rotation on a single-phase unit, change allow for normal expansion.
the leads inside the beater motor. (Follow the
diagram printed on the motor.)
Use only R404A refrigerant that conforms
Electrical connections are made directly to the
to the AHRI standard 700 specification. The use of
terminal block provided in the splice box.
any other refrigerant may expose users and
operators to unexpected safety hazards.

Refrigerant liquid sprayed onto the skin may

Optional Carts cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
There are two optional carts available. immediately with cold water. If burns are severe,
apply ice packs and contact a physician
1. C20600-AFB: ADA compliant height cart, immediately.
not equipped with a door.

2. C20600-000: Standard height cart with Taylor reminds technicians to be cautious of

reversible front door panel and rear panel. government laws regarding refrigerant recovery,
Note: If the door is required on the rear of the recycling, and reclaiming systems. If you have any
cart instead of the front, the front door panel questions regarding these laws, please contact the
and the rear panel can be reversed. To reverse factory Service Department.
these panels, remove the five screws on each
panel. Reverse and reinstall the panels, making
sure all screws are reinstalled.
WARNING: R404A refrigerant used in
conjunction with polyolester oils is extremely
moisture absorbent. When opening a refrigeration
IMPORTANT! For safety purposes, the system, the maximum time the system is open must
freezer must be bolted to the cart using all 4 not exceed 15 minutes. Cap all open tubing to
bolts. Failure to comply could result in personnel prevent humid air or water from being absorbed by
injury and equipment damage. the oil.

130923

Model C723 3 To the Installer

Section 2 To the Operator
Your freezer has been carefully engineered and compliant with the EU Directive as well as other
manufactured to give you dependable operation. similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
This unit, when properly operated and cared for, will use is completed, and cannot be disposed as
produce a consistent quality product. Like all unsorted municipal waste. The user is responsible
mechanical products, it will require cleaning and for returning the product to the appropriate collection
maintenance. A minimum amount of care and facility, as specified by the local code.
attention is necessary if the operating procedures
outlined in this manual are followed closely. For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.

This Operator's Manual should be read Compressor Warranty Disclaimer

before operating or performing any maintenance on
your equipment. The refrigeration compressor(s) on this unit are
warranted for the term stated in the Limited
Your Taylor freezer will NOT eventually compensate Warranty section in this manual. However, due to
for and correct any errors during the set-up or filling the Montreal Protocol and the U.S. Clean Air Act
operations. Thus, the initial assembly and priming Amendments of 1990, many new refrigerants are
procedures are of extreme importance. It is strongly being tested and developed, thus seeking their way
recommended that personnel responsible for the into the service industry. Some of these new
equipment's operation, both assembly and refrigerants are being advertised as drop-in
disassembly, go through these procedures together replacements for numerous applications. It should
in order to be properly trained and to make sure that be noted that in the event of ordinary service to this
no confusion exists. unit's refrigeration system, only the refrigerant
specified on the affixed data label should be
In the event you should require technical assistance,
used. The unauthorized use of alternate refrigerants
please contact your local authorized Taylor
will void your Taylor compressor warranty. It is the
Distributor.
unit owner's responsibility to make this fact known to
Your Taylor warranty is valid only if the parts are any technician he employs.
authorized Taylor parts, purchased from the local It should also be noted that Taylor does not warrant
authorized Taylor Distributor, and only if all required the refrigerant used in its equipment. For example, if
service work is provided by an authorized Taylor the refrigerant is lost during the course of ordinary
service technician. Taylor reserves the right to deny service to this machine, Taylor has no obligation to
warranty claims on units or parts if non-Taylor either supply or provide its replacement either at
approved parts or incorrect refrigerant were installed billable or unbillable terms. Taylor does have the
in the unit, system modifications were performed obligation to recommend a suitable replacement if
beyond factory recommendations, or it is determined the original refrigerant is banned, obsoleted, or no
that the failure was caused by abuse, misuse, longer available during the five year warranty of the
neglect, or failure to follow all operating instructions. compressor.
For full details of your Taylor Warranty, please see
the Limited Warranty section in this manual. Taylor will continue to monitor the industry and test
new alternates as they are being developed. Should
Note: Constant research results in steady a new alternate prove, through our testing, that it
improvements; therefore, information in this would be accepted as a drop-in replacement, then
manual is subject to change without notice. the above disclaimer would become null and void.
To find out the current status of an alternate
refrigerant as it relates to your compressor warranty,
call the local Taylor Distributor or the Taylor Factory.
If the crossed out wheeled bin symbol is Be prepared to provide the Model/Serial Number of
affixed to this product, it signifies that this product is the unit in question.

131121

To the Operator 4 Model C723

Section 3 Safety
We, at Taylor Company, are concerned about the
safety of the operator when he or she comes in
contact with the freezer and its parts. Taylor has
gone to extreme efforts to design and manufacture
built-in safety features to protect both you and the S All repairs must be performed by an
service technician. As an example, warning labels authorized Taylor service technician.
have been attached to the freezer to further point S The main power supplies to the machine
out safety precautions to the operator. must be disconnected prior to performing
any repairs.
S DO NOT operate the freezer unless it is
IMPORTANT - Failure to adhere to the properly grounded.
following safety precautions may result in S DO NOT operate the freezer with larger
severe personal injury or death. Failure to fuses than specified on the freezer data
comply with these warnings may damage the label.
machine and its components. Component S Appliances that are permanently connected
damage will result in part replacement expense to fixed wiring and for which leakage
and service repair expense. currents may exceed 10 mA, particularly
when disconnected or not used for long
periods, or during initial installation, shall
have protective devices such as a GFI, to
DO NOT operate the freezer without protect against the leakage of current,
reading this Operator Manual. Failure to follow this installed by the authorized personnel to the
instruction may result in equipment damage, poor local codes.
freezer performance, health hazards, or personal
injury. S Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all­pole
This appliance is to be used only by trained disconnecting device with a contact gap of
personnel. It is not intended for use by children or at least 3 mm installed in the external
people with reduced physical, sensory, or mental installation.
capabilities, or lack of experience and knowledge, S Supply cords used with this unit shall be
unless given supervision or instruction concerning oil­resistant, sheathed flexible cable not
the use of the appliance by a person responsible for lighter than ordinary polychloroprene or
their safety. other equivalent synthetic
elastomer­sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
This unit is provided with an equipotential including twisting, at the terminals and
grounding lug that is to be properly attached to the protect the insulation of the conductors from
rear of the frame by the authorized installer. The abrasion.
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417­1) on both the If the supply cord is damaged, it must be
removable panel and the equipment's frame. replaced by the manufacturer, its service
agent, or similarly qualified person, in order
to avoid a hazard.

DO NOT use a water jet to clean or rinse Failure to follow these instructions may result in
the freezer. Failure to follow these instructions may electrocution. Contact your local authorized Taylor
result in serious electrical shock. Distributor for service.

130225

Model C723 5 Safety

 This machine must be placed on a level
surface. Extreme care should be taken in moving it
S DO NOT allow untrained personnel to for any reason. Two or more persons are required to
operate this machine. safely move this machine. Failure to comply may
S DO NOT operate the freezer unless all result in personal injury or equipment damage.
service panels and access doors are
restrained with screws.
S DO NOT remove any internal operating
parts (examples: freezer door, beater, Cleaning and sanitizing schedules are
scraper blades, etc.) unless all control governed by your state or local regulatory agencies
switches are in the OFF position. and must be followed accordingly. Please refer to
the cleaning section of this manual for the proper
Failure to follow these instructions may result in
procedure to clean this unit.
severe personal injury to fingers or hands from
hazardous moving parts. DO NOT obstruct air intake and discharge openings:
The Model C723 air cooled unit requires a minimum
of 6” (152 mm) on the left and right sides and 0” on
This unit has many sharp edges that can the back. The Model C723 unit equipped with top air
cause severe injuries. discharge requires 6” (152 mm) on the left side, 0”
on the right side, and 0” on the back.
S DO NOT put objects or fingers in the door
spout. This may contaminate the product This will allow for adequate air flow across the
and cause severe personal injury from blade condenser. Failure to allow adequate clearance can
contact. reduce the refrigeration capacity of the freezer and
S USE EXTREME CAUTION when removing possibly cause permanent damage to the
the beater asssembly. The scraper blades compressor.
are very sharp.
S CAUTION-SHARP EDGES: Two people are For Indoor Use Only: This unit is designed to
required to handle the cup/cone dispenser. operate indoors, under normal ambient
Protective gloves must be worn and the temperatures of 70° ­ 75°F (21° ­ 24°C). The freezer
mounting holes must NOT be used to lift or has successfully performed in high ambient
hold the dispenser. Failure to follow this temperatures of 104°(40°C) at reduced capacities.
instruction can result in personal injury to
DO NOT run the machine without product. Failure to
fingers or equipment damage.
follow this instruction can result in damage to the
machine.

Access to the service area of the unit is NOISE LEVEL: Airborne noise emission does not
restricted to persons having knowledge and practical exceed 78 dB(A) when measured at a distance of
experience with the appliance, in particular as far as 1.0 meter from the surface of the machine and at a
safety and hygiene are concerned. height of 1.6 meters from the floor.

130225

Safety 6 Model C723

Notes:

Model C723 7 Safety

Section 4 Operator Parts Identification
Model C723

Figure 1

140519

Operator Parts Identification 8 Model C723

Model C723 Exploded View Parts Identification

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 COVER-HOPPER 041682-BLA 10c SCREW-1/4-20X3/8 SLTD 011694
2 ORIFICE 022465-100 11 SCREW-WING HEAD 081582
3 O-RING-3/8 OD X .070W 016137 12 TRAY-DRIP 080781
(100 TO BAG)
13 SHIELD-SPLASH-WIRE 046177-SP
4 TUBE A.-FEED-SS-5/32 HOLE X29429-2
14 PAN A.-DRIP 15 1/8 LONG X51601
5 O-RING-.643 OD X .077W 018572
(50 TO BAG) 15 STUD-NOSE CONE 055987
6 PANEL-REAR 069340 16 PANEL-SIDE LEFT 068851
7 PANEL A.-SIDE RIGHT X68854 17 FILTER ASSEMBLY X81440
8 PANEL A.-FRONT X81843 17a FILTER-AIR-18.28X15.5X.70 052779-15
9 SCREW-1/4-20X3/8 SLTD 011694 18 COVER-ACCESS-FRONT-R. 068844
10 PANEL A.-SHELF (INCLUDES X81840 19 SCREW-10X3/8 SLOTTED HEX 015582
ITEMS 10a -10c) 20 COVER-ACCESS-LEFT 081834
10a PANEL A.-FRONT-LOWER X81841 TRIM-REAR CORNER-R 068847
10b SHELF-DRIP TRAY 080782 21
TRIM-REAR CORNER-L 080238

140519

Model C723 9 Operator Parts Identification

Model C723 - Factory Equipped With Agitator

Figure 2

140519

Operator Parts Identification 10 Model C723

Model C723 Factory Equipped With Agitator Exploded View Parts Identification

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 COVER-HOPPER-14 QT-GRAY 041682-GRY 10c SCREW-1/4-20X3/8 SLTD 011694
2 ORIFICE 022465-100 11 SCREW-WING HEAD 081582
3 O-RING-3/8 OD X .070W 016137-SER 12 TRAY-DRIP 080781
(100 TO BAG)
13 SHIELD-SPLASH-WIRE 046177-SP
4 TUBE A.-FEED-SS-5/32 HOLE X29429-2
14 PAN A.-DRIP 15 1/8 LONG X51601
5 O-RING-.643 OD X .077W 018572-SER
(50 TO BAG) 15 STUD-NOSE CONE 055987
6 PANEL-REAR 069340 16 PANEL-SIDE LEFT 068851
7 PANEL A.-SIDE RIGHT X68854 17 FILTER A. X81440
8 PANEL A.-FRONT X81843 18 COVER-ACCESS-FRONT-R. 081833
9 SCREW-1/4-20X3/8 SLTD 011694 19 SCREW-10X3/8 SLOTTED HEX 015582
10 PANEL A.-SHELF X81840 20 COVER-ACCESS-LEFT 081834
(INCLUDES ITEMS 10a -10c) 21 AGITATOR 056592-SP
10a PANEL A.-FRONT-LOWER X81841 TRIM-REAR CORNER-R 068847
10b SHELF-DRIP TRAY 080782 22
TRIM-REAR CORNER-L 080238

140519

Model C723 11 Operator Parts Identification

Model C723 - Door and Beater Assembly 8
7
6

1
5
4
2 3

20

19

20a
16

17 9
18

10 10
15

14
11

13

12
Figure 3
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1 PLUG-PRIME TWIN 059936 12 CAP-DESIGN 1.010"ID-6 POINT 014218
2 O-RING-1/2OD X .070W 024278 13 SEAL-DRAW VALVE-LARGE 034698
(50 TO BAG) H-RING
3 GASKET-DOOR HT 4"-DOUBLE 048926 14 VALVE A.-DRAW-CENTER X62218
4 BEARING-FRONT 050216 15 NUT-STUD-BLACK 2.563 LONG 058764
5 BEATER A.-2.8QT-HELICORE X35466 16 SCREW-ADJUSTMENT-5/16-24 056332
6 BLADE-SCRAPER-PLASTIC 035480 17 O-RING-1/4 OD X .070W 50 015872
(25 TO BAG)
7 SHAFT-BEATER 054194
18 HANDLE A.-DRAW X56421-1
8 SEAL-DRIVE SHAFT 032560
19 NUT-STUD-BLACK 3.250 LONG 058765
9 PIN-HANDLE-TWIN 059894
20 DOOR A.-*SH BAF*W/PRG X68889-SER
10 VALVE A.-DRAW X69615
20a BAFFLE A.-SHORT 4 IN X50883
11 O-RING-7/8 OD X .103W SIL 083693

160205

Operator Parts Identification 12 Model C723

Optional Carts

Cart A.-ADA (X69400) Cart A.-Std (X69425)

Figure 4

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 SCREW-10-32X1/2 SLTD TRUSS 037734 1 PANEL A.-STD CART-FRONT X69426
2 PANEL-FRONT/REAR-ADA 069402 2 DOOR A.-STD CART X69295
3 CASTER-3" SWV 3/4-10 STEM 030307 3 SCREW-10-32X1/2 SLTD TRUSS 037734
W/BRAKE
4 HANDLE-STNLS FLUSH PULL 019043
4 PANEL-SIDE-CART 069403
5 CASTER-3" SWV 3/4-10 STEM 030307
5 CASTER-3" SWV 3/4-10 STEM 021279 W/BRAKE
NOTE: ADA COMPLIANT HEIGHT CART, NOT 6 PANEL-SIDE-STD CART 069428
EQUIPPED WITH A DOOR.
7 PANEL-REAR-STD CART 069429
NOTE: STANDARD HEIGHT CART WITH
REVERSIBLE FRONT DOOR PANEL AND REAR
PANEL.

140519

Model C723 13 Operator Parts Identification

Accessories

Figure 5

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 LUBRICANT-TAYLOR 4 OZ. 047518 4 PAIL-10 QT 013163
2 TOOL-O-RING REMOVAL 048260-WHT ** KIT A.-TUNE-UP X49463-80
*3 SANITIZER-STERA SHEEN SEE NOTE *A sample container of sanitizer is sent with the unit. For
reorders, order Stera Sheen part no. 055492 (100 2 oz.
packs) or Kay-5 part no. 041082 (200 packs).
**Not Shown.

140718

Operator Parts Identification 14 Model C723

Brushes

Figure 6

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 BLACK BRISTLE BRUSH 013071 4 WHITE BRISTLE BRUSH 023316
(3” x 7”)
2 DOUBLE END BRUSH 013072
3 WHITE BRISTLE BRUSH 013073
(1” x 2”)

Model C723 15 Operator Parts Identification

Section 5 Important: To the Operator
Model C723

Figure 7

ITEM DESCRIPTION ITEM DESCRIPTION

1 POWER SWITCH 7 SELECT KEY
2 LIQUID CRYSTAL DISPLAY 8 SERVICE MENU KEY
3 KEYPADS 9 BRUSH CLEAN COUNTER
4 MIX OUT INDICATOR 10 ARROW KEYS
5 STANDBY KEY 11 SYRUP HEATER KEY (INACTIVE)
6 MIX LOW INDICATOR *12 DECAL-REAR MIX LIGHTS
*FACTORY INSTALLED OPTION

130425

Important: To the Operator 16 Model C723

Symbol Definitions
= STANDBY
To better communicate in the International arena,
symbols have replaced words on many of our
operator switches, function, and fault indicators.
Your Taylor equipment is designed with these = TOPPING HEATER
International symbols.
The following chart identifies the symbol definitions.
Power Switch
= SELECT When placed in the ON position, the power switch
allows control panel operation.

= ON Fluorescent Display
The fluorescent display is located on the front
control panel. During normal operation, the display is
= OFF blank. The display is used to show menu options
and notifies the operator if a fault is detected. On
International models, the display will indicate the
temperature of the mix in the hopper.
= UP ARROW
Indicator Lights
MIX LOW - When the MIX LOW symbol is
= DOWN ARROW illuminated, the mix hopper has a low supply of mix
and should be refilled as soon as possible.

MIX OUT - When the MIX OUT symbol is

= AUTO illuminated, the mix hopper has been almost
completely exhausted and has an insufficient supply
of mix to operate the freezer. At this time, the AUTO
mode is locked out and the freezer will be placed in
= WASH the STANDBY mode. To initiate the refrigeration
system, add mix to the mix hopper and touch the
AUTO symbol . The freezer will automatically
= MIX LOW begin operation.
Optional feature: Some freezers are equipped with
rear indicator lights.
= MIX OUT
Auto Symbol
The AUTO symbol will illuminate when it is
= MENU DISPLAY touched. This indicates that the refrigeration system
has been activated. In the AUTO mode, the WASH
or STANDBY functions are automatically cancelled.

130430

Model C723 17 Important: To the Operator

Wash Symbol To resume normal operation, press the AUTO
symbol . When the unit cycles off, the product in
The WASH symbol will illuminate when it is the freezing cylinder will be at serving viscosity.
touched. This indicates beater motor operation. The Using clean and sanitized hands, turn the feed tube
STANDBY or AUTO modes must be cancelled first over and place the end of the tube with the mix
to activate the WASH mode. delivery hole into the mix inlet hole. Install the air
orifice.
Note: An indicating light and an audible tone will
sound whenever a mode of operation has been Feed Tube Position During Normal Operation:
selected. To cancel any function, touch the key
again. The light and the mode of operation will shut
off.

Standby Symbol
During long “No Sale” periods, the unit can be
placed in the Standby mode. This maintains product
temperatures below 40°F (4.4°C) in both the hopper
and the freezing cylinder and helps prevent
overbeating and product breakdown.

To activate Standby, select the STANDBY key or

enter the access code for the Manager Menu and
select the Standby Mode option (see pages 21 and
24). The STANDBY symbol will illuminate,
indicating the Standby feature has been activated. Figure 9

Using clean and sanitized hands, remove the air

orifice. Lubricate the o-rings located on the end of
the feed tube without the mix delivery hole. Place Reset Mechanism
that end of the tube into the mix inlet hole.

Feed Tube Position During Standby Operation: The reset buttons are located in the left side panel of
the machine. They protect the beater motors from
an overload condition. Should an overload occur, the
reset mechanism will trip. To properly reset the
freezer, place the power switch in the OFF position.
Press the reset button firmly. Turn the power switch
to the ON position. Touch the WASH symbol and
observe the freezer's performance.

WARNING: Do not use metal objects to

press the reset button. Failure to comply may
result in severe personal injury or death.
Figure 8
If the beater motor is turning properly, touch the
IMPORTANT: Make sure the level of mix in the
hopper is below the mix delivery hole in the feed WASH symbol to cancel the cycle. Touch the
tube. Failure to follow this instruction may result in AUTO symbol to resume normal operation. If the
lower product quality when normal operation is freezer shuts down again, contact your authorized
resumed. service technician.

130703

Important: To the Operator 18 Model C723

Feed Tube 2. Long “No Sale” Periods

One end of the feed tube has a hole in the side of During long “No Sale” periods, the unit can be
the tube and the other end does not. The air orifice placed in the Standby mode. This maintains
is used to meter a certain amount of air into the product temperatures below 40°F (4.4°C) in
freezing cylinder. It maintains overrun and allows both the hopper and the freezing cylinder and
enough mix to enter the freezing cylinder after a helps prevent overbeating and product
draw. (See Figure 10.) breakdown.

To activate Standby, select the STANDBY key

or enter the access code for the Manager Menu
and select the Standby Mode option (see
pages 21 and 24). The STANDBY symbol
will illuminate, indicating the Standby feature
has been activated.

Using clean and sanitized hands, remove the

air orifice. Lubricate the o-rings located on the
end of the feed tube without the mix delivery
hole. Place that end of the tube into the mix
Figure 10 inlet hole.

The feed tube serves two purposes.

Feed Tube Position During Standby Operation:
1. Normal Operation
During normal operation, the end of the feed
tube with the mix delivery hole is placed in the
mix inlet hole. Every time the draw handle is
raised, new mix and air from the hopper flow
into the freezing cylinder. This keeps the
freezing cylinder properly loaded and maintains
overrun.
Feed Tube Position During Normal Operation:

Figure 12

IMPORTANT: Make sure the level of mix in

the hopper is below the mix inlet hole in the
feed tube. Failure to follow this instruction may
result in lower product quality when normal
Figure 11 operation is resumed.

130703

Model C723 19 Important: To the Operator

Adjustable Draw Handle Once the system has initialized, the number of days
remaining before the next required brush cleaning is
This unit features an adjustable draw handle to indicated on the control panel and the SAFETY
provide the best portion control, giving a better, TIMEOUT screen is displayed with the alarm turned
consistent quality to your product and controlling on. (See Figure 14.)
costs. The draw handle should be adjusted to
provide a flow rate of 5 to 7-1/2 oz. (142 to 213 g.)
of product by weight per 10 seconds. To INCREASE
the flow rate, tighten the screw. To DECREASE the SAFETY TIMEOUT
flow rate, loosen the screw. (See Figure 13.) ANY KEY ABORTS

Figure 14

The SAFETY TIMEOUT screen will be displayed

with the alarm on for 60 seconds, or until any control
symbol is selected.

After the safety timeout has been completed and the

power switch is OFF, the following screen is
displayed. (See Figure 15.)

POWER SWITCH OFF

Figure 13 -=-=-=-=-=-
UNIT CLEANED

Operating Screen Descriptions Figure 15

Power Switch ON
The fluorescent display located in the center of the
control panel is normally blank during the daily When the power switch is placed in the ON position,
operation of the machine. The display is activated the control panel touch keys become operative. The
when the SEL symbol or the Manager's Menu is fluorescent display will be either blank or will indicate
selected. The display screen will also alert the that the unit has been cleaned. (See Figure 16.)
operator of specific faults detected by the control.

Power Up

When the machine is powered, the control system UNIT CLEANED

will initialize to perform a system check. The screen
will display “INITIALIZING”. There are four types of
data the system will check: LANGUAGE, SYSTEM
DATA, CONFIG DATA, and LOCKOUT DATA. Figure 16

If the system detects corrupt data during Brush Clean Counter

“Initializing.....”, the detected faults will be displayed
for acknowledgement after the “SAFETY TIMEOUT” The Brush Clean Counter (item 9 on page 16) will
display, if the power switch is on. The faults may be display the number of hours since the freezer was
“CORRUPTED LANGUAGE,” CONFIG CRC ERR,” last brush cleaned. After hour 99, it will change to a
“SYSTEM CRC ERR, “FAULT HISTORY, letter and a number (example: A0, A1, ... B0, B1,
”LOCKOUT CRC ERR,” or “POWER FAILURE.” etc.).

Important: To the Operator 20 Model C723

Manager's Menu Entering Access Code
With the ACCESS CODE screen on the display, use
the SEL symbol to set the first code number in the
cursor position. When the correct number is
The Manager's Menu is used to enter the operator
selected, touch the SEL symbol to move the cursor
function displays. To access the Menu, touch the
to the next number position. (See Figure 18.)
center of the CONE symbol on the control panel
on the right side of the machine. The arrow symbols,
ENTER ACCESS CODE
the SEL symbol, and the CONE symbol will be lit
when the ACCESS CODE screen is displayed. 8 3 0 9
(See Figure 17.) __

Figure 18
Continue to enter the proper access code numbers
(8309) until all four numbers are displayed, and then
touch the SEL symbol. The Manager's menu list will
display on the screen, provided the correct access
code is entered.
If an incorrect number is entered for the access
code, the display will exit the Menu program when
the SEL symbol is selected.

Menu Options
Touch the ARROW symbols to move up or down
through the Menu. Select a Menu option by touching
the SEL symbol. Exit the Menu program by selecting
Figure 17 EXIT FROM MENU or touch the CONE symbol .
The following menu options are listed in the
Manager's Menu.
In the Menu program, the arrow symbols and the
SEL symbol will function as menu keys. EXIT FROM MENU
SERVINGS COUNTER
UP ARROW - increases the value above the cursor SET CLOCK
and is used to scroll upward in text displays.
AUTO START TIME
STANDBY MODE
DOWN ARROW - decreases the value above the
MIX LEVEL AUDIBLE
cursor and is used to scroll downward in text
displays. FAULT DESCRIPTION
FAULT HISTORY
SEL - advances the cursor position to the right and LOCKOUT HISTORY
is used to select menu options. SYSTEM INFORMATION
CURRENT CONDITIONS
Note: The machine will continue operation in the NET SERVICE PIN
mode it was in when the menu was selected.
However, the control keys will not be lit and are Selecting “EXIT FROM MENU” will exit the
non-functional when the Manager's Menu is Manager's Menu and then return the control panel
displayed. symbols to normal operation.

130425

Model C723 21 Important: To the Operator

The SERVINGS COUNTER screen is used to reset To change the date or time, select the SET CLOCK
the servings counter to zero. (Note: The SERVINGS option in the menu. Touch the UP arrow symbol to
COUNTER automatically resets to zero when the advance the arrow from “Exit” to “Change”, and then
machine is brush cleaned.) (See Figure 19.) touch the SEL symbol to select the Change option.
(See Figure 22.)

SET CLOCK
SERVINGS COUNTER 12:01 2/10/2011
Change
0 0 0 > Exit
> Next

Figure 22

Figure 19 Change the time by touching the UP arrow with the

cursor under the hour position. Move the cursor to
the minutes position by touching the SEL symbol.
Reset the SERVINGS COUNTER by selecting the Once the correct minutes are entered, touch the
SEL symbol to advance to the next screen. Select SEL symbol to advance the cursor to the month.
the UP arrow symbol to move the arrow (>) to YES (See Figure 23.)
and touch the SEL symbol. The servings counter will
reset to zero and exit back to the Manager's Menu. SET CLOCK
(See Figure 20.) 12:01 2/10/2011

> Exit

Reset Counters Figure 23

ARE YOU SURE?
Yes Enter the correct month, day, and year. After they
> No have been entered, touch the SEL symbol to
advance to the DAYLIGHT SAVING TIME (DST)
screen. (See Figure 24.)
Figure 20
DAYLIGHT SAVING TIME
ENABLED
The SET CLOCK option allows the Manager to > Enable
adjust the control clock date and time. The date and Disable
time may only be changed after the freezer has
been manually cleaned, but before it has been Figure 24
placed in the AUTO or STANDBY mode. The
following message will be displayed if the SET Pressing the UP or DOWN arrow symbols will move
CLOCK option is selected when the machine is not the arrow to “Enable” or “Disable”. Pressing the SEL
in a brush clean state. (See Figure 21.) symbol next to “Disable” selects that option and
returns to the Manager Menu. Pressing the SEL
symbol next to “Enable” selects that option and
displays the second screen. (See Figure 25.)
SET CLOCK
12:01 2/10/2011 MAR Second Sunday
NO CHANGES ALLOWED NOV First Sunday
Press Any Key Change
> Exit

Figure 21 Figure 25

Important: To the Operator 22 Model C723

If the correct Sunday for the time change is not Pressing the SEL symbol next to the appropriate
displayed, then “Change” should be selected. month will display the following screen. Press the
Pressing the SEL symbol with the arrow next to UP or DOWN symbol to move the arrow to the
“Change” displays the third screen. Press the UP or appropriate week for the end of DST.
DOWN symbol to move the arrow to the appropriate (See Figure 29.)
month for the start of DST. (See Figure 26.)
DST END WEEK
> First Sunday
DST START MONTH Second Sunday
> MAR Third Sunday
APR
MAY
Figure 29
Pressing the SEL symbol with the arrow by the
Figure 26
appropriate week will select that setting and return to
the Manager's Menu.
Pressing the SEL symbol with the arrow next to the
appropriate month will display the following screen. The AUTO START TIME option allows the Manager
(See Figure 27.) to set the time of day at which the machine
automatically enters the AUTO mode from the
STANDBY mode. The machine must be in the
STANDBY mode in order to AUTO start at the
DST START WEEK
programmable time. The AUTO START TIME can
> Second Sunday
also be disabled and require starting the AUTO
Third Sunday
mode manually. (See Figure 30.)
Fourth Sunday

AUTO START TIME

Figure 27 DISABLED
Enable
Pressing the UP or DOWN symbol will move the > Disable
arrow to the appropriate week for the start of DST.
Pressing the SEL symbol next to the appropriate
Figure 30
week will display the following screen. Press the UP
or DOWN symbol to move the arrow to the Enable the AUTO START TIME by selecting the UP
appropriate month for the end of DST. arrow symbol to move the arrow to “Enable.” Touch
(See Figure 28.) the SEL symbol to advance to the next screen.
(See Figure 31.)

DST END MONTH

AUTO START TIME
00:00
> NOV
Change
DEC > Exit

Figure 28 Figure 31

Model C723 23 Important: To the Operator

Program the AUTO START TIME by selecting the the SEL symbol to save the new setting and return
UP arrow symbol to move the arrow to “Change.” to the Manager's Menu. The control panel icons for
Touch the SEL symbol to advance to the next Mix Low and Mix Out will light as the mix level drops
screen. (See Figure 32.) in the hopper but the audible tone will be disabled.

The FAULT DESCRIPTION screen lists any faults

detected by the control and allows the Manager to
AUTO START TIME clear them from the system. Faults are displayed on
00:00 the second and/or third line. (See Figure 35.)

Figure 32 FAULT DESCRIPTION

L: Beater Overload
Use the arrow symbols to program the AUTO R: Beater Overload
START TIME by increasing or decreasing the hour
setting above the cursor. Touch the SEL symbol to
advance the cursor and program the minutes
setting. Select the SEL symbol to return to the Figure 35
previous screen with the new time setting displayed.
Select the SEL symbol to exit the screen and return Pressing the SEL symbol displays the next fault or
to the Manager's Menu. returns to the Manager's Menu if no other faults
exist. Pressing the SEL symbol any time faults are
The STANDBY option is used to manually place displayed will clear corrected faults upon returning to
either side of the machine in the Standby mode the Manager's Menu. Press the Menu symbol to
during long, no draw periods. Select the STANDBY return to the Manager's Menu.
screen from the Menu. Touch the SEL symbol to
activate Standby.
The FAULT HISTORY screen displays a history of
Discontinue Standby operation by exiting the the last 100 faults. Page numbers are displayed in
Manager's Menu and selecting the AUTO mode. the upper right-hand corner. Page 1 contains the
(See Figure 33.) most recent fault. Use the arrow symbols to cycle
through the history pages. The date and time of the
event are displayed on the second line. The third
STANDBY MODE line displays the reason for the fault.
LEFT (See Figure 36.)
RIGHT
> Exit
FAULT HISTORY 1
02/27/11 12:58
Figure 33 HPCO COMPRESSOR
The MIX LEVEL AUDIBLE option, when enabled, > Exit
will alert the operator with an audible tone when
there is a mix low or mix out condition. The following Figure 36
screen is displayed upon selecting this option.
(See Figure 34.)
The LOCKOUT HISTORY screen displays a history
of the last 100 hardlocks, brush clean dates, etc.
MIX LEVEL AUDIBLE (See Figure 37.)
ENABLED
> Enable
Disable LOCKOUT HISTORY
02/27/11 12:58
< HPR THERM FAIL
Figure 34 > Exit

Disable the audible tone feature by selecting the UP

arrow symbol to move the arrow to “Disable.” Select Figure 37

Important: To the Operator 24 Model C723

Use the arrow symbols to advance forward or
backward to view each screen. The following list SOFTWARE VERSION
indicates the variable messages that may appear. C723 CONTROL UVC4
VERSION V00.00.000
Press the SEL key to return to the Manager's Menu. > Next

Faults Occurring While in AUTO or

Standby Mode Figure 38

L - R HPR Therm Fail - The hopper thermistor Touch the SEL symbol to advance to the next
failed. Call for service. system information screen containing the software
L - R BRL Therm Fail - The freezing cylinder language version. (See Figure 39.)
thermistor failed. Call for service.
L - R HPR>59F (15C) - The mix temperature in the Language
hopper exceeded 59°F (15°C). V3.00 English

L - R BRL>59F (15C) - The mix temperature in the > Next

freezing cylinder exceeded 59°F (15°C).
L - R HPR>45F (7C) AFTER 1 HR - The mix
temperature in the hopper was above 45°F (7°C) Figure 39
more than one hour.
Touch the SEL symbol to advance to the third
L - R BRL>45F (7C) AFTER 1 HR - The mix system information screen containing the model bill
temperature in the freezing cylinder was above 45°F of material and machine serial number. Touching the
(7°C) more than one hour. SEL symbol again will return to the Manager's
Menu. (See Figure 40.)
L - R HPR>41F (5C) AFTER 4 HR - The mix
temperature in the hopper was above 41°F (5°C)
more than four hours.
B.O.M. C700000000
L - R BRL>41F (5C) AFTER 4 HR - The mix S/N K0000000
temperature in the freezing cylinder was above 41°F > Next
(5°C) more than four hours.
L - R HPR>41F (5C) AFTER PF - The mix
temperature in the hopper was above 41°F (5°C) Figure 40
more than four hours, following a power failure.
The CURRENT CONDITIONS screen displays the
L - R BRL>41F (5C) AFTER PF - The mix current viscosity, and the hopper and barrel
temperature in the freezing cylinder was above 41°F temperatures. Press the SEL or MENU symbols to
(5°C) more than four hours, following a power return to the Manager's Menu. (See Figure 41.)
failure.
Note: Refer to your local health codes regarding
temperature recommendations for procedures to VISC 0.0 0.0
follow if these fault screens appear. HOPPER 41.0 41.0
BARREL 41.0 41.0
The SYSTEM INFORMATION is displayed on three
separate screens. The first screen contains the
control and software version installed in the
machine. (See Figure 38.) Figure 41

Model C723 25 Important: To the Operator

The NET SERVICE PIN screens allows the Use the arrow symbols to move the arrow. Pressing
Manager to initialize a network connection for the SEL symbol with the arrow next to “No” will
networking kitchens. (See Figure 42.) return to the Manager's Menu. Pressing the SEL
symbol with the arrow next to “Yes” will connect to
the network if a gateway card is connected.
NET SERVICE PIN
ARE YOU SURE?
Yes
> No Note: If “Yes” is selected, it may take a few
moments for the memory to clear and the defaults to
load. The display may show the message
Figure 42 “COMMUNICATIONS FAILURE” during this time.

Important: To the Operator 26 Model C723

Section 6 Operating Procedures

The Model C723 is a medium capacity soft serve Step 3

machine. Mix is stored in the hoppers. The mix flows Heavily lubricate the inside portion of the boot seal.
by gravity through a feed tube into the freezing Also lubricate the flat end of the boot seal that
cylinders. The unit is equipped with a three spout comes in contact with the rear shell bearing.
door and two 2.8 quart (2.7 liter) capacity freezing
cylinders. Step 4
Apply an even coat of lubricant to the shaft.
Note: Some units are equipped with a DO NOT lubricate the hex end.
factory-installed agitator option. For these units,
please note the agitator instructions.

We begin our instructions at the point where we

enter the store in the morning and find the parts
disassembled and laid out to air dry from the
previous night's cleaning.

These opening procedures will show you how to

assemble the parts into the freezer, sanitize them,
and prime the freezer with fresh mix in preparation
to serve your first portion.

If you are disassembling the machine for the first

time or need information to get to this starting point
in our instructions, turn to page 36, “Disassembly”,
and start there. Figure 43

Note: To ensure that mix does not leak out of the

back of the freezing cylinder, the middle section of
the boot seal should be convex or extend out from
Assembly the seal. If the middle section of the boot seal is
concave or extending into the middle of the seal,
turn the seal inside out.
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube).

MAKE SURE THE POWER SWITCH IS IN

THE “OFF” POSITION! Failure to follow this
instruction may result in severe personal injury from
hazardous moving parts.

Step 1
Lubricate the groove on the beater drive shaft.

Step 2
Slide the beater drive shaft boot seal over the small
end of the beater drive shaft and engage into the
groove on the shaft. Figure 44

130425

Model C723 27 Operating Procedures

Step 5 Step 7
Insert the beater drive shaft through the rear shell Holding the beater securely, slide the beater into the
bearing in the freezing cylinder and engage the hex freezing cylinder about one-third of the way in.
end firmly into the drive coupling. Looking into the freezing cylinder, align the hole at
the rear of the beater with the flats on the end of the
drive shaft.

Figure 45

USE EXTREME CAUTION when handling

the beater assembly. The scraper blades are very Figure 47
sharp and may cause injury.
Step 6 Step 8
Before installing the beater assembly, check the Slide the beater the remainder of the way into the
scraper blades. If they are in good condition, take freezing cylinder and over the end of the drive shaft.
one of the scraper blades and slip it under the hook The beater should fit snugly, but not so tightly that
at the front of the beater. Wrap the blade around the the beater cannot be turned slightly to engage the
beater, following the helix and pushing the blade drive shaft.
down onto the helix as you wrap. At the back end of
the beater, slip the blade under the hook. Step 9
Make sure the beater assembly is in position over
the drive shaft. Turn the beater slightly to be certain
that the beater is properly seated. When in position,
the beater will not protrude beyond the front of the
freezing cylinder.

Step 10
Repeat these steps for the other side of the
machine.

Step 11
To assemble the freezer door, place the door
gaskets into the grooves on the back of the freezer
Figure 46 door. Slide the front bearings over the baffle rods.
The flanged edges should be against the door. DO
Repeat this step for the second scraper blade. NOT lubricate the gaskets or bearings.

130425

Operating Procedures 28 Model C723

Step 12 Step 14
Slide the two o-rings into the grooves on each prime To install the freezer door, insert the baffle rods
plug. Apply an even coat of Taylor Lube to the through the beaters in the freezing cylinders.
o-rings and shafts.

Figure 50

Figure 48 Step 15
With the door seated on the freezer studs, install the
Step 13 handscrews. Use the long handscrews on the top
Insert the prime plugs into the holes in the top of the and the short handscrews on the bottom. Tighten
freezer door and push down. them equally in a criss-cross pattern to insure the
door is snug.

Figure 49 Figure 51

130425

Model C723 29 Operating Procedures

Step 16 Step 18
Slide the three o-rings into the grooves of each Insert the draw valves from the bottom until the slot
standard draw valve. Slide the H-ring and o-ring into in the draw valves come into view.
the grooves of the center draw valve. Lubricate the
H-ring and o-rings.

Figure 54
Figure 52
Step 19
Step 17 Slide the fork of the draw handles in the slot of the
Lubricate the inside of the freezer door spouts, top draw valves, starting from the right.
and bottom.

Figure 53 Figure 55

140519

Operating Procedures 30 Model C723

Step 20 Step 22
Slide the pivot pin through each draw handle as they Slide the drip pan into the hole in the front panel.
are inserted into the draw valves.

Figure 58
Step 23
Install the front drip tray and splash shield under the
Figure 56
door spouts.

Note: This freezer features three adjustable draw

handles to provide portion control, giving a better
consistent quality to your product and controlling
costs. The draw handle should be adjusted to
provide a flow rate of 5 to 7-1/2 oz. (142 g. to
213 g.) of product by weight per 10 seconds.

To INCREASE the flow rate, turn the adjustment

screw CLOCKWISE. Turn the adjustment screw
COUNTER-CLOCKWISE to DECREASE the flow
rate.

Step 21
Figure 59
Snap the design caps over the bottom of the door
spouts. Step 24
Slide two o-rings on one end of the feed tube. Slide
two o-rings on the other end of the feed tube.

Figure 57 Figure 60

130425

Model C723 31 Operating Procedures

Step 25 Sanitizing
Slide the small o-ring into the groove of the air
orifice. Do not lubricate the o-ring.
Step 1
Prepare an approved 100 PPM sanitizing solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5
or 2 gal. [7.6 liters] of Stera-Sheen). USE WARM
WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
Step 2
Pour the sanitizing solution over all the parts in the
bottom of the mix hopper and allow it to flow into the
freezing cylinder.

Figure 61

Note: Make sure the hole in the air orifice is clean

and is not clogged. If the hole in the air orifice should
become clogged, use soap and hot water to clear
the hole. Do not enlarge the hole in the air
orifice.

Step 26
Install the air orifice into the hole in the top of the
Figure 63
feed tube (the end of the feed tube without the small
hole on the side). Note: You have just sanitized the mix hopper
and parts. Therefore, be sure your hands are
clean and sanitized before proceeding to the
next step.
Step 3
While the solution is flowing into the freezing
cylinder, take particular care to brush-clean the mix
level sensing probe on the bottom of the hopper, the
mix hopper, the mix inlet hole, the mix feed tube and
the agitator (factory-equipped agitator units, only).

Figure 62

Step 27
Lay the feed tube (with air orifice installed) and the
agitator (factory-equipped agitator units, only) in the
bottom of the mix hopper for sanitizing.

Step 28
Repeat steps 24 through 27 for the other side of
the machine. Figure 64

Operating Procedures 32 Model C723

Step 4 Step 11
Prepare another pail of approved 100 PPM Once the sanitizer stops flowing from the door
sanitizing solution (examples: 2-1/2 gal. [9.5 liters] of spout, touch the WASH symbol and close the
Kay-5 or 2 gal. [7.6 liters] of Stera-Sheen). draw valve.
USE WARM WATER AND FOLLOW THE
MANUFACTURER'S SPECIFICATIONS.
Note: Be sure your hands are clean and
Step 5 sanitized before proceeding to the next step.
Pour the sanitizing solution into the mix hopper.
Step 6 Step 12
Brush the exposed sides of the hopper. Lubricate the feed tube o-rings on the end with the
Step 7 small hole on the side. Stand the feed tube in the
Place the power switch in the ON position. corner of the hopper.

Step 8
Step 13
Touch the WASH symbol . This will cause the
Factory equipped agitator units only: Place the
sanitizing solution in the freezing cylinder to agitate.
agitator on the agitator drive shaft housing.
A five minute countdown timer will display on the
control to show when five minutes has elapsed.
After the five minutes has elapsed, proceed to the
next step.

Figure 65 Figure 66
Step 9
With an empty pail beneath the door spouts, raise Note: If the agitator should stop turning during
the prime plug. normal operation, with sanitized hands, remove
agitator from agitator drive shaft housing and brush
Step 10 clean with sanitizing solution. Install the agitator
When a steady stream of sanitizing solution is back onto the agitator drive shaft housing.
flowing from the prime plug opening in the bottom of
the freezer door, open the draw valve. Momentarily
open the center draw valve to sanitize the center Step 14
door spout. Draw off the remaining sanitizing Repeat these steps for the other side of the
solution. machine.

Model C723 33 Operating Procedures

Priming Closing Procedure
THESE PROCEDURES MUST BE PERFORMED
Note: Use only FRESH MIX when priming the
DAILY!
freezer.

Step 1
Place an empty pail beneath the door spouts. With ALWAYS FOLLOW LOCAL HEALTH CODES.
the prime plug in the up position, pour 2-1/2 gallons
(9.5 liters) of FRESH mix into the mix hopper and To disassemble the Model C723, the following items
allow it to flow into the freezing cylinder. will be needed:
Step 2  Two cleaning and sanitizing pails
Open the draw valve to remove the sanitizing  Sanitizer/Cleaner
solution. When only fresh mix is flowing, close the  Necessary brushes (provided with freezer)
draw valve.
 Single service towels
Step 3
Once a steady stream of mix starts to flow from the
prime plug opening in the bottom of the freezer door, Draining Product From The
push the prime plug down. Freezing Cylinder
Step 1
Remove the hopper cover, feed tube, and agitator
(factory-equipped agitator units, only). Take them to
the sink for cleaning.
Step 2
With a pail beneath the door spouts, touch the
WASH symbol and open the draw valve.
Step 3
If local health codes permit the use of rerun,
place a sanitized, NSF approved stainless steel
rerun container beneath the door spout. Press the
WASH key and open the draw valve. Drain the
Figure 67 remaining product from the freezing cylinder and mix
hopper. When the flow of product stops, press the
Note: Be sure your hands are clean and WASH key and close the draw valve. Place the
sanitized before proceeding to the next step. sanitized lid on the rerun container and place it in
Step 4 the walk-in cooler.
When mix stops bubbling down into the freezing IMPORTANT! The bacteria cycle must be broken
cylinder, install the end of the feed tube with the every seven days. On a designated day of the week,
hole in it into the mix inlet hole in the mix hopper. run the mix as low as feasible and discard it after
Make sure the air orifice is installed in the feed tube. closing. This will break the rerun cycle and reduce
the possibility of high bacteria and coliform counts.
Step 5
Note: If local health codes DO NOT permit the
Select the AUTO symbol .
use of rerun, the product must be discarded.
Step 6 Follow the instructions in the previous step, with one
Fill the hopper with fresh mix and place the mix exception. Drain the product into a pail and properly
hopper cover in position. discard the mix.

Step 7
Repeat these steps for the other side of the ALWAYS FOLLOW LOCAL HEALTH CODES.
machine.

140718

Operating Procedures 34 Model C723

Step 4 Hopper Cleaning
Repeat these steps for the other side of the
machine.

Note: Failure to follow these steps will result in

milk-stone build-up.

Rinsing Step 1
Prepare an approved 100 PPM cleaning solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5
Step 1 or 2 gal. [7.6 liters] of Stera-Sheen). USE WARM
Pour two gallons (7.6 liters) of cool, clean water into WATER AND FOLLOW THE MANUFACTURER'S
the mix hopper. With the white hopper brush, scrub SPECIFICATIONS.
the mix hopper, the mix level sensing probe, and the
outside of the agitator drive shaft housing
Step 2
(factory-equipped agitator units, only). Using the
Push the prime plug down. Pour the cleaning
double-ended brush, brush clean the mix inlet hole.
solution into the hopper and allow it to flow into the
freezing cylinder.

Step 3
With the white hopper brush, scrub the mix hopper,
the mix level sensing probe, and the outside of the
agitator drive shaft housing (factory-equipped
agitator units, only). Using the double-ended brush,
brush clean the mix inlet hole.

Note: Do not brush clean the mix inlet hole while

the machine is in the WASH mode.

Step 4
Figure 68 Touch the WASH symbol . This will cause the
cleaning solution in the freezing cylinder to come in
Note: Do not brush clean the mix inlet hole while contact with all areas of the freezing cylinder.
the machine is in the WASH mode.
Step 5
Step 2 Place an empty pail beneath the door spouts and
With a pail beneath the door spout, raise the prime raise the prime plug.
plug and touch the WASH symbol .
Step 6
Step 3 When a steady stream of cleaning solution is flowing
When a steady stream of rinse water is flowing from from the prime plug opening in the bottom of the
the prime plug opening in the bottom of the freezer freezer door, open the draw valve. Draw off all the
door, open the draw valve. Drain all the water from solution.
the door spout. Close the draw valve, and touch the
WASH symbol, cancelling the Wash mode. Step 7
Once the cleaning solution stops flowing from the
Step 4 door spout, close the draw valve and touch the
Repeat this procedure using clean, warm water until
the water being discharged is clear. WASH symbol , cancelling the Wash mode.

Step 5 Step 8
Repeat these steps for the other side of the Repeat these steps on the other side of the
machine. machine.

Model C723 35 Operating Procedures

Disassembly Manual Brush Cleaning
These procedures must be completed according to
the frequency specified by your Federal, State, or
MAKE SURE THE POWER SWITCH IS IN local regulatory agencies. Please consult your
THE “OFF” POSITION! Failure to follow this governing Food Code to determine the maximum
instruction may result in severe personal injury from number of days allowed between brush clean
hazardous moving parts. cycles.
Step 1 Use the recommended cleaning procedure outlined
From the freezing cylinder, remove the handscrews, in the manual or an alternate procedure used in
freezer door, the beater and scraper blades, and the conjunction with a cleaning/sanitizing system that
drive shaft. has been certified by NSF.
Step 2
Remove the scraper blades from the beater
assembly. ALWAYS FOLLOW LOCAL HEALTH CODES.

Step 3
Remove the drive shaft seal from the drive shaft.
Step 4 Step 1
Remove the freezer door gasket, front bearing, pivot Prepare an approved 100 PPM cleaning solution
pin, draw handle, draw valve, prime plugs and (examples: 2-1/2 gal. [9.5 liters] of Kay-5R
design caps. Remove the three o-rings from the or 2 gal. [7.6 liters] of Stera-SheenR). USE WARM
draw valve. WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS. Make sure all brushes provided
Step 5 with the freezer are available for brush cleaning.
Repeat these steps on the other side of the
machine. Step 2
Step 6 Thoroughly brush clean all disassembled parts in the
Remove the front drip tray, splash shield, and drip cleaning solution, making sure all lubricant and mix
pan. Take them to the sink for cleaning. film is removed. Be sure to brush all surfaces and
holes, especially the holes in the freezer door.
Step 3
Rinse all parts with clean, warm water. Place the
parts on a clean, dry surface to air dry overnight.

Figure 69
Note: If the drip pan is filled with an excessive
amount of mix, it is an indication that the drive shaft
seal(s), or o-ring(s) should be replaced or properly
lubricated.

151124

Operating Procedures 36 Model C723

Step 4 Step 5
Return to the freezer with a small amount of Repeat these steps on the other side of unit.
cleaning solution. Using the black brush, clean the
rear shell bearing at back of freezing cylinder. Step 6
Wipe all exterior surfaces of the freezer with a
clean, sanitized towel.

Figure 70

Model C723 37 Operating Procedures

Section 7 Important: Operator Checklist

During Cleaning and Sanitizing  5. IF LOCAL HEALTH CODES PERMIT THE

USE OF RERUN, make sure the mix rerun is
stored in a sanitized, covered stainless steel
container and used the following day. DO
ALWAYS FOLLOW LOCAL HEALTH CODES. NOT prime the machine with rerun. When
using rerun, skim off the foam and discard.
Mix the rerun with fresh mix in a ratio of 50/50
Cleaning and sanitizing schedules are governed during the days operation.
by federal, state, or local regulatory agencies,
and must be followed accordingly. If the unit  6. The bacteria cycle must be broken every
has a “Standby mode”, it must not be used in seven days. On a designated day of the
week, run the mix as low as feasible and
lieu of proper cleaning and sanitizing
discard it after closing. This will break the
procedures and frequencies set forth by the
rerun cycle and reduce the possibility of high
ruling health authority. The following check
bacteria and coliform counts.
points should be stressed during the cleaning
and sanitizing operations.  7. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may
damage the parts and too weak of a solution
CLEANING AND SANITIZING MUST BE will not do an adequate job of cleaning or
PERFORMED DAILY. sanitizing.
 8. The temperature of the mix in the mix hopper
and walk-in cooler should be below 40F
Troubleshooting Bacterial Count (4.4C).

 1. Thoroughly clean and sanitize the machine

regularly, including complete disassembly and Regular Maintenance Checks
brush cleaning.
 2. Use all brushes supplied for thorough  1. Replace scraper blades that are nicked or
cleaning. The brushes are specially designed damaged. Before installing the beater
to reach all mix passageways. assembly, be certain that scraper blades are
properly attached to the helix.
 3. Use the white bristle brush to clean the mix
inlet hole which extends from the mix hopper  2. Check the rear shell bearing for signs of wear
down to the rear of the freezing cylinder. (excessive mix leakage in rear drip pan) and
be certain it is properly cleaned.
 4. Use the black bristle brush to thoroughly
clean the rear shell bearing located at the rear  3. Using a screwdriver and cloth towel, keep the
of the freezing cylinder. Be sure there is a rear shell bearing and the female hex drive
generous amount of cleaning solution on the socket clean and free of lubricant and mix
brush. deposits.

130108

Important: Operator Checklist 38 Model C723

 4. Dispose of o-rings and seals if they are worn, Winter Storage
torn, or fit too loosely, and replace with new
ones.
If the place of business is to be closed during the
 5. Follow all lubricating procedures as outlined in winter months, it is important to protect the freezer
“Assembly”. by following certain precautions, particularly if the
building is subject to freezing conditions.
 6. If your machine is air cooled, check the Disconnect the freezer from the main power source
condensers for an accumulation of dirt and to prevent possible electrical damage.
lint. Dirty condensers will reduce the efficiency
and capacity of the machine. Condensers On water cooled freezers, disconnect the water
should be cleaned monthly with a soft brush. supply. Relieve pressure on the spring in the water
Never use screwdrivers or other metal probes valve. Use air pressure on the outlet side to blow out
to clean between the fins. any water remaining in the condenser. This is
Note: For machines equipped with an air extremely important. Failure to follow this
filter, it will be necessary to vacuum the filters procedure may cause severe and costly damage to
on a monthly schedule. the refrigeration system.
Your local Taylor Distributor can perform this winter
storage service for you.
Caution: Always disconnect Wrap detachable parts of the freezer such as the
electrical power prior to cleaning the beater, blades, drive shaft, and freezer door, and
condenser. Failure to follow this instruction place them in a protected dry place. Rubber trim
may result in electrocution. parts and gaskets can be protected by wrapping
them with moisture-proof paper. All parts should be
 7. If your machine is water cooled, check the thoroughly cleaned of dried mix or lubrication, which
water lines for kinks or leaks. Kinks can occur attract mice and other vermin.
when the machine is moved back and forth for
cleaning or maintenance purposes. It is recommended that an authorized service
Deteriorated or cracked water lines should technician perform winter storage draining to insure
only be replaced by an authorized Taylor all water has been removed. This will guard against
technician. freezing and rupturing of the components.

Model C723 39 Important: Operator Checklist

Section 8 Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY PAGE

REF.
1. No product is being a. Low on mix. The MIX a. Add mix to the mix 34
dispensed. OUT light is on. hopper. Return to AUTO
mode.
b. The power switch is in the b. Place the power switch to 33
OFF position. ON and select AUTO.
c. Machine not in AUTO c. Select AUTO and allow 34
mode. machine to cycle off
before drawing product.
d. Beater motor is out on d. Turn the machine off. ---
reset. The BEATER Press the reset button.
OVERLOAD message Restart the machine in
displayed. AUTO.

e. Freeze-up in mix inlet e. Call an authorized service ---

hole. technician.
f. Feed tube is not properly f. Make sure feed tube is 34
installed. properly installed.
2. The product is too soft. a. Draw rate is set too fast. a. Adjust draw rate of 5 to 7 31
1/2 oz. (142 g. to 213 g.)
of product by weight in 10
seconds.
3. The product is too thick. a. Freezing cylinder not a. Drain the freezing cylinder 34
primed correctly. and reprime the machine.
b. The viscosity control is set b. Call an authorized service ---
too cold. technician.
c. Freeze-up in mix inlet c. Call an authorized service ---
hole. technician.

Important: Operator Checklist 40 Model C723

 PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
4. The mix in the hopper is a. Hopper cover is not in a. Clean and sanitize hopper 34
too warm. position. cover and place in
position.
b. The hopper temperature is b. Call an authorized service ---
out of adjustment. technician.
c. Agitator is not installed c. Clean and sanitize the 33
(factory-equipped agitator agitator and install.
units, only).
5. The mix in the hopper is a. The hopper temperature is a. Call an authorized service ---
too cold. out of adjustment. technician.
6. Mix Low and Mix Out a. Milkstone build-up in the a. Clean hoppers thoroughly. 36
probes are not hopper.
functioning.
7. Product is collecting on a. The top o-ring on draw a. Lubricate properly or 30
top of the freezer door. valve is improperly replace the o-ring.
lubricated or is worn.
8. Excessive mix leakage a. Bottom o-ring on draw a. Lubricate properly or 30
from the bottom of door valve is improperly replace the o-ring.
spout. lubricated is or worn.
9. Excessive mix leakage a. The seal on drive shaft is a. Lubricate properly or 27
into the drip pan. improperly lubricated or replace the seal.
worn.
b. The seal is installed b. Install correctly. 27
inside-out on the drive
shaft.
c. Inadequate lubrication of c. Lubricate properly. 27
the drive shaft.
d. The drive shaft and beater d. Call an authorized service ---
assembly work forward. technician.
e. Worn rear shell bearing. e. Call an authorized service ---
technician.
f. Gear box out of alignment. f. Call an authorized service ---
technician.

Model C723 41 Important: Operator Checklist

 PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
10. The drive shaft is stuck in a. Mix and lubricant collected a. Brush clean the rear shell 37
the drive coupling. in drive coupling. bearing area regularly.
b. Rounded corners of drive b. Call an authorized service ---
shaft, drive coupling, or technician.
both.
c. Gear box is out of c. Call an authorized service ---
alignment. technician.
11. The freezing cylinder a. Missing or worn front a. Install or replace the front 28
walls are scored. bearing. bearing.
b. Broken freezer door baffle b. Replace freezer door. 29
rod.
c. Beater assembly is bent. c. Replace beater assembly. 29

d. Gear box is out of d. Call an authorized service ---

alignment. technician.
12. The product makes a a. Draw rate is set too fast. a. Adjust draw rate of 5 to 7 31
popping sound when 1/2 oz. (142 g. to 213 g.)
drawn. of product by weight in 10
seconds.
b. Freezing cylinder not b. Drain the freezing cylinder 34
primed correctly. and reprime the machine.
13. No control panel functions a. Machine is unplugged. a. Plug into wall receptacle. ---
with power switch ON.
b. Circuit breaker OFF or b. Turn the breaker ON or ---
blown fuse. replace the fuse.

Important: Operator Checklist 42 Model C723

Section 9 Parts Replacement Schedule

PART DESCRIPTION EVERY 3 MONTHS EVERY 6 MONTHS ANNUALLY

Scraper Blade X
Drive Shaft Seal X
Freezer Door Gasket X
Front Bearing X
Draw Valve O-Ring X
Draw Valve Seal X
Prime Plug O-Ring X

Mix Feed Tube O-Ring X

Design Cap X
White Bristle Brush, 3” x 7” Inspect & Replace Minimum
if Necessary
White Bristle Brush, 1” x 2” Inspect & Replace Minimum
if Necessary

Black Bristle Brush, 1” x 2” Inspect & Replace Minimum

if Necessary
Double-Ended Brush Inspect & Replace Minimum
if Necessary

Model C723 43 Parts Replacement Schedule

Section 10 Limited Warranty on Equipment
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited
warranty on new Taylor­branded freezer equipment available from Taylor to the market generally (the “Product”)
to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and
service as follows. All warranty periods begin on the date of original Product installation. If a part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency,
will provide a new or re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for
the part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty
for a Product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed
below and on the reverse (if any) of this document.

Product Part Limited Warranty Period

Soft Serve Insulated shell assembly Five (5) years
Frozen Yogurt Refrigeration compressor Five (5) years
Shakes (except service valve)
Smoothies Beater motors Two (2) years
Frozen Beverage Beater drive gear Two (2) years
Batch Desserts Printed circuit boards and Two (2) years
Softech controls beginning
with serial number H8024200
Parts not otherwise listed in One (1) year
this table or excluded below

LIMITED WARRANTY CONDITIONS

1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins
ninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of
purchase may be required at time of service.
2. This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are
used.
3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective parts, replacement parts, or new Products.
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers.

131121

Limited Warranty on Equipment 44 Model C723

 3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4. External hoses, electrical power supplies, and machine grounding.
5. Parts not supplied or designated by Taylor, or damages resulting from their use.
6. Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
7. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
8. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the electrical or
water supply specification of the Product; or components repaired or altered in any way so as, in the
judgment of the Manufacturer, to adversely affect performance, or normal wear or deterioration.
9. Any Product purchased over the Internet.
10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will
void this limited warranty.
13. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
14. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
COMPONENTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL
OR INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.

LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or
remedies.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.

131121

Model C723 45 Limited Warranty on Equipment

Section 11 Limited Warranty on Parts
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited
warranty on new Taylor genuine replacement components and parts available from Taylor to the market generally
(the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service
as follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails
due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service
agency, will provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no
charge for the Part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited
warranty for a Part failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions
listed below and on the reverse (if any) of this document.

Part's Warranty Class Code or Part Limited Warranty Period

Class 103 Parts¹ Three (3) months
Class 212 Parts² Twelve (12) months
Class 512 Parts Twelve (12) months
Class 000 Parts No warranty
Taylor Part #072454 (Motor-24VDC *C832/C842*) Four (4) years

LIMITED WARRANTY CONDITIONS

1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required
at time of service.
2. This limited warranty is valid only if the Part is installed and all required service work in connection with the
Part is performed by an authorized Taylor distributor or service agency.
3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate
Taylor Limited Warranty on freezer or grill equipment.
7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void this
limited warranty.

1, 2Except that Taylor Part #032129SER2 (Compressor­Air­230V SERV) and Taylor Part #075506SER1
(Compressor­Air­115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor
freezer equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.

131121

Limited Warranty on Parts 46 Model C723

 LIMITED WARRANTY EXCEPTIONS

This limited warranty does not cover:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective Parts, replacement Parts, or new Parts.

2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers or carbon and grease buildup.
3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including
the upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper
assembly of release sheets and clips as a result of grease build­up on the cooking surfaces, including but
not limited to the platen and plate, sides of the shroud or top of the shroud.
4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or
in the case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or
other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials
or cleaning processes not approved for use by Taylor.
5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.

6. External hoses, electrical power supplies, and machine grounding.

7. Parts not supplied or designated by Taylor, or damages resulting from their use.

8. Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
9. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
10. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or
water supply specification of the unit in which a part is installed; or Parts or the units in which they are
installed repaired or altered in any way so as, in the judgment of Taylor, to adversely affect performance, or
normal wear or deterioration.

11. Any Part purchased over the Internet.

12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.

13. Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is
installed will void this limited warranty.

15. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
16. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.

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Model C723 47 Limited Warranty on Parts

 LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR
INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.

LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.

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Limited Warranty on Parts 48 Model C723