Frosty Factory

of America, Inc.
2301 S. Farmerville St., Ruston, LA 71270
frostyfactory.com

(318) 255-1162 (800) 544-4071 (318) 255-1170 fax

Model 232W

Owner’s Manual
All technical data, pictures and drawings contained in this manual are not binding
on the manufacturer nor can the manufacturer be held liable for any
modifications to the machine in whole or in part. Revised 12/2023
 TABLE OF CONTENTS
1.0 INTRODUCTION
1.1 Use of the Manual
1.2 Preliminary Inspection
1.3 Description
1.4 Dimensions
2.0 SAFETY AND INSTALLATION
2.1 Safety Precautions
2.2 Installation
3.0 OPERATION
3.1 Machine Controls
3.2 The Product You Serve
3.3 Product Consistency
3.4 Start Up
3.5 Freeze Time
4.0 MAINTENANCE
4.1 Cleaning
4.2 Re-Assembly
4.3 Preventative Maintenance
4.4 Extended Storage
4.5 Faceplate/Faucet Assembly
4.6 Float Switch
4.7 Thermostat Assembly
4.8 Using the Cleaning Brushes
4.9 Beater Bar Seal Installation
4.10 Beater Seal and Spring Installation
4.11 Ceramic Seal Removal and Re-installation
5.0 EQUIPMENT DRAWINGS
5.1 Drive Belt
5.2 Franklin Motor
5.3 Shim Placement
5.4 Rear Cylinder Assembly
5.5 Water Bracket Assembly
5.6 Typical Plumbing Drawing
6.0 TROUBLESHOOTING
7.0 SPARE PARTS LIST
8.0 WIRE DRAWINGS

2
 SECTION 1
INTRODUCTION

1.1 USE OF THIS MANUAL

Your service manual has been prepared as a guide to help you get the most from your
Frozen Drink Machine. It contains information about the installation and operation of
your machine. The manual also contains instructions for service and care. The manual
should be read carefully by the operator of the Frozen Drink Machine to become familiar
with the machine and the correct operating procedures described within. The following
notations are used throughout the manual to bring important facts to your attention:

“Warning” - This notation is used whenever the personal safety of the operator(s) might
be jeopardized, if procedures are not followed correctly.
WARNING
DO NOT INSERT ANY OBJECTS
INTO CYLINDER OR HOPPER WHILE
MACHINE IS RUNNING!
“Caution” - This notation is used whenever the machine or related equipment may
receive or cause damage if not observed.
CAUTION CAUTION
RISK OF ELECTRICAL SHOCK.
MOVING PARTS
DISCONNECT POWER
BEFORE SERVICING UNIT.
DO NOT OPERATE UNIT
WITH PANELS REMOVED
“Note” - This notation is used to bring important information to your attention that
will enhance the performance of your machine.

1.2 PRELIMINARY INSPECTION

Unpack the unit as soon as possible
upon its arrival. Check the entire
machine and its contents for possible
shipping damage. Note damage, if any,
and notify your carrier immediately.
Frosty Factory of America cannot be
responsible for damaged merchandise
caused by shipping. Inventory the
accessories to be sure they include the
items you specified on your order.
Normally the accessories include:

Beater Bar, Drip Tray, Faceplate,

Faceplate Knobs, Hopper Cover,
Petro-Gel, Sanitizer, Spare Faucet O-Rings,
Warranty Card, Wire Brushes, Water Hoses &
Manual.
Water Hose
3
 1.3 DESCRIPTION

Stainless Lighted
Steel Cabinet Flavor Sign

Stainless Steel Beater Bar

Cylinder C6527

Scraper Blade
Faceplate (not visible)
Knobs C6510F
F0262
Faucet
Clear Plastic Assembly
Faceplate C6501 C6513

Drip Tube Fill Indicator

Light F0207

Drip Tray
F0195 Control Switches
Top F0416
Bottom F0417

1.4 DIMENSIONS

16.5” (42cm) 26” (66 cm)

(72cm)
28.5”

24.5” (61cm)

Legs are 4” high. 29¼” (74.3cm)

4
Allow 6” behind unit for air circulation,
water hoses or remote connections.
 SECTION 2
LOCATION & INSTALLATION
2.1 SAFETY PRECAUTIONS
Do not attempt to operate your Frozen Drink Machine until the safety precautions and
operating instructions in this manual are read completely and are thoroughly understood.
Take notice of all warning labels on your machine. The labels have been put there to
inform and protect persons operating or servicing your equipment. Care must be taken
not to damage or destroy labels during installation and servicing. The labels have been
designed to withstand routine cleaning and handling. Damaged or missing labels should
be promptly replaced with approved labels from Frosty Factory of America Inc.
2.2 INSTALLATION
Placing your Frozen Drink Machine in a highly visible area will enhance sales. A
suitable station will be able to support 250 pounds and will have a dedicated electrical
outlet.
CAUTION: Do not attempt to share the dedicated electrical outlet with any other
appliance; this will cause the circuit breaker to trip.
1. Uncrate your Frozen Drink Machine.
2. The unit must be placed on a sturdy platform able to hold the weight of the machine
when full of product. Level the machine by turning the adjustable part of the leg. The
machine must be level front to back as well as left to right.
3. This machine requires 8” clearance at the rear, 12” at the top and 0” on the sides.

NOTE: Locating the unit in direct sunlight, near cooking facilities or any high
heat area will reduce the performance of your machine.
CAUTION: Extended operations under severe heat condition can damage the cooling
system.
NOTE: Establishments that serve beverages from frozen drink machines are
responsible for providing the necessary facilities for cleaning and
sanitizing their food service equipment.
4. Place the three-position switch in the OFF position (center).
5. Connect to the water source & drain with water hoses that are provided. Connect the
power cord. The unit must be connected to a properly grounded receptacle. The
electrical cord furnished as part of the machine has a three or four prong grounding
type plug. The use of an extension cord is not recommended. If one must be used,
consult the national and local electrical codes. Do not use an adapter to get around
grounding requirements.
Notice:
WARNING: Do not Your receptacle should
attempt to alter the look like one of these
electrical plug. Serious and match your unit
injury or electrocution voltage, amps on the
data plate.
may result.
6. Install the drip tray, cover, beater bar and
230V 115V 115V
faceplate assemblies on the machine. 20A 20A 15A

5
 SECTION 3
OPERATION

3.1 MACHINE CONTROLS

Two selector switches located on the front of the machine control the operation of the
Frozen Drink Machine. Selection of the right (snowflake) position, with both switches,
will schedule the machine for normal operation. The compressor cycle is protected by a
time delay circuit, which will engage the compressor approximately 2 minutes after
normal operation is initiated. A red fill light located above the switches will illuminate
when the level of mix is low in the hopper. A thermostat knob on the electrical control
box of your machine is set at the factory and should not be changed or adjusted except by
an authorized service repairman.

Refer to the information below for functions available with various combinations of
switch positions.
Normal Operation – Both switches on
snowflake. Machine will freeze mix to
provide frozen beverage as desired.

Standby/Overnight Operation – Top

switch on snowflake, Bottom switch on
thermometer symbol. Machine will
automatically come on whenever
necessary to keep mix cooled to
5ºC/40º F - used primarily for
overnight storage of mix remaining
in the machine.

Cleaning Operation - The drive

motor will run in the faucet position
to allow a stirring action of the rinse
water while cleaning.

Off - The hand symbol is the

recognized international symbol for
“stop”. In this position,
the machine will not run.

6
3.2 THE PRODUCT YOU SERVE
The Frozen Drink Machine will produce a fine grain, semi-frozen slush when the proper
mix is used. When measured with a refractometer, the proper mix will measure 13 to 18
“brix”. Too little sugar in the mix will cause larger ice crystals to form. Too much sugar
will lengthen the freeze time.

CAUTION: Any attempt to freeze water only will cause severe damage to your
machine.
NOTE: Do not add sugar directly into the machine, as some of it will settle and
result in an improper mix.

FRUIT JUICES with at least 32 grams of sugar per 8-oz. serving will freeze well in
the Frozen Drink Machine. They will remain stable during the freezing process while
retaining their natural color and flavor.

NEUTRAL BASES are used to produce a neutral frozen cocktail base. A wide variety
of different drinks can be created from one neutral base by the addition of various flavors.
Most brands of neutral bases specify a mixture of four parts water to one-part neutral
base. However, before use in the Frozen Drink Machine, be sure the “brix” level is 13 to
18.

The amount of ALCOHOL in the recipe will affect the freezing process. As a rule of
thumb, for the mix to freeze properly, the recipe should contain no more than 25 percent
alcohol.

Suggestion for optimum production and sales:

1) Use the finest ingredients available.
2) Test the product before serving it.
3) Keep the machine clean - ALWAYS!

3.3 PRODUCT CONSISTENCY

An exclusive torque sensing mechanism
TCC screw is visible through opening at rear of
developed by Frosty Factory of America cabinet (as shown). Use straight slot screwdriver
will produce consistent texture and to adjust. Clockwise thickens beverage,
thickness of your frozen beverages. The counterclockwise makes beverage thinner.
adjustment screw (accessible through the
left side panel as you face the machine
front) is pre-set at the factory. Various mix
consistencies can be achieved by turning
the screw clockwise (thicker drink) or
counter clockwise (thinner drink). Turn
the screw one full turn then allow enough
time to lapse (about three minutes) for the
compressor to complete a cycle before
sampling. Continue this process until
desired
3.4 START result
UPis obtained.

7
 3.4 START UP
NOTICE: Before start-up, be sure the machine has been sanitized in accordance with
procedures set forth in the cleaning section of this manual.

Pour the mix into the hopper and allow it to drain into the cylinder.

Fill the
Hopper
Do not run the
to about
machine when
1 inch
the freezing
from the
cylinder is not
top
completely full!

When the cylinder is full and the hopper is filled to one inch from the top, the machine is
ready to run. Turn on by selecting the “right” (snowflake) position of both switches on
the front panel.
NOTICE: Always add mix as soon as the red, level indicator light, above the
switches, comes on to prevent air from entering the cylinder.
CAUTION: Allowing air into the cylinder will cause a rocking motion of the machine.
If the mix is not yet frozen the air can escape by turning the machine off for
20-30 seconds.

WARNING: Never under any circumstances,

place your finger or any other object
into the hopper or feed hole while the
machine is in operation. Serious
personal injury may occur.

3.5 FREEZE TIMES

The freeze time on the Model 232W is approximately 15 minutes.

Times are as above when ideal conditions are met. Such as, pre-cooled starting mix
temperature of 40 degrees and room temperature at 80 degrees. The time will increase
if the machine in not properly ventilated or is operated in a hot environment. Recipes
with high alcohol or high sugar content will naturally take a little longer.

8
 SECTION 4
MAINTENANCE

4.1 CLEANING
The following cleaning procedure should be used for initial start-up and on an as
needed basis to comply with the minimum cleaning and sanitizing frequencies
specified by the Federal, state or local regulatory agency having jurisdiction.
(1.) Turn the machine to the off, “hand” position then remove hopper cover.
(2.) If applicable, drain mix into a sanitized container as per local health code
procedures.
NOTE: Do not put hands or foreign matter into mix.

(3.) Pour two gallons of cool water (75ºF.) into the hopper. Place upper switch in
“faucet” position to let the machine stir for 2 minutes. Turn machine “Off”, drain and
dispose of the rinse water. Repeat until water is clear.
(4.) Remove the knobs from the faceplate by turning in a counter clockwise direction.
Carefully pull the faceplate straight away from the front
of the machine. Remove the beater bar assembly
from the cylinder. Then slide the spring seal off the
rear of the beater bar. Unscrew white faucet cap to
remove faucet plunger from faucet body. Remove
all O-rings for cleaning.
NOTE: Do not unscrew faucet body from faceplate to
clean. (Leak free service after disturbing the
teflon seal cannot be assured).
(5.) All parts removed during the above steps plus the
drip tray and insert can now be cleaned in your
warm (100ºF.) cleaning solution. Rinse all
parts in clean rinse water and allow to air-dry
before re-assembly.

(6.) Use cloth and cleaning solution to wipe any residue from cylinder and hopper.

(7.) Re-assemble as shown in section 4.2 (next page).

(8.) Mix two gallons of warm water (approximately 100ºF) with two ounces of
sanitizing powder to achieve 100 parts/million (PPM) sanitizing solution.
(9.) Pour the sanitizing solution in to the hopper.
(10.) Place upper switch in “faucet” position. Let solution stir for 5 minutes. Turn
upper switch “OFF” (hand) position. Drain all solution.
NOTE: Do not leave the solution in the machine for more than 5 minutes.
(11.) Pour product into hopper. Replace hopper cover. Place both switches in right
(snowflake) position when ready to freeze product.

9
 4.2 RE-ASSEMBLY

Using Petro-Gel, (F0298) F0298

lightly lubricate the longer
end of the beater shaft.

Slide beater seal

(F0355) onto the shaft
with the spring end
toward the beater bar.
F0355

The black carbon ring

must be facing the end of
the beater bar so it will be in
direct contact with the white
ceramic seal inside the
cylinder when the beater bar
is re-installed.

Carefully insert the large C6527

beater bar C6527 (with
beater seal) into the hole at
the rear of the cylinder and
rotate until it fully engages
into the drive plate.

Re-install the large faceplate C6501

on the machine. First place C6520
the faceplate bushing onto the
beater shaft. Then slide face
plate onto the four studs.
Install the faceplate knobs and
tighten evenly until the
faceplate O-ring is snug
against the cylinder.

10
4.3 PREVENTATIVE MAINTENANCE
It is recommended that a maintenance schedule be followed to keep the machine clean
and operating properly.

WARNING: Never attempt to repair or perform maintenance on machine until the main
electrical power has been disconnected
A. DAILY
The exterior of the machine should be kept clean at all times to preserve the luster and
sanitation of the stainless steel. A mild alkaline cleaner is recommended. Use a soft
cloth or sponge to apply the cleaner.

B. WEEKLY
(1) Check O-rings and rear seal for excessive wear and replace if necessary.

(2) Clean the drip tray and front of the freezer with a mild soap solution.

4.4 EXTENDED STORAGE

Refer to the following steps for storage of the machine over any long period of shutdown
time:
(1) Turn the three position switch to the OFF (center) position.

(2) Disconnect (unplug) from the electrical supply source.

(3) Clean thoroughly with a warm detergent all parts that come in contact with the mix.
Rinse in clean water and dry all parts. Do not sanitize. Frozen Drink Machine parts
can be left disassembled until ready for use.

NOTE: Do not let the cleaning solution stand in the hopper or in the cylinder
during the shutdown period.

(4) Blow water out of the water condenser while manually holding the water valve open.

11
4.5 FACEPLATE/FAUCET ASSEMBLY

Face Plate/Faucet Assembly Part No.

A. Face plate assembly with bushing C6501
B. Faucet assembly with nut C6513
C. Faucet body (only) C6513B
D. Plunger assembly C6513P

Plunger assembly

Knob O-Rings Face Plate

F0264 F0491 C6501

O-Ring
F0374

F.P. Bushing
C6520

Faucet Body Faucet Nut

C6513B F0197

Add Teflon Tape

12
 4.5 FACEPLATE / FAUCET ASSEMBLY (continued)

C6513

Applying Teflon Tape

to Faucet Body Align Faucet Assembly opening to
before installation bottom of faceplate then tighten nut

F0298
F 0491 Install O-rings
onto plunger

Lubricating
O-rings with
Petro-Gel

Installing Plunger Assembly Installing large Faceplate

into Faucet body onto front of Machine.

C6513P
C6501

4.6 FLOAT SWITCH ASSEMBLY

13
 1. The float switch assembly consists of: Post switch, Float, Float clip, O-Ring
and Nut.
2. There are two dots on one end of the float. When assembled the two dots must
be on the top end of the float.
3. Place O-Ring so that it will be inside the hopper (sink bottom) when finished.
Clip

Float Switch Assembly Post Switch

F0811
Float
Bottom of hopper Hex shape for back-up wrench

O-Ring

Nut

Two wires from float switch to control circuit.

Top View of Float Switch

Two Dots (Up)

The two dots must face

upward or the float switch
will operate backwards.

Float Clip
Post
4.7 THERMOSTAT SYSTEM-STAND-BY Thermostat only works
when the switches are in
L1 To upper Switch the “Stand-by” position.

2 pos. switch T-Stat

F0401

4.8 USING THE CLEANING BRUSHES

14
 Drip Chamber

Ceramic Seal
F0665

Clean with
warm wet rag
Cylinder

Drip Tube
Drip tube Brush
F0327 Drain Spacer Block
C2308

F0327

Push brush all the way in Clean ceramic ring with

Insert long brush
until it can be seen in the warm, wet rag. Remove
into drip tube
middle of the ceramic ring any dried product from
center of ceramic ring.

15
4.9 BEATER BAR SEAL INSTALLATION
1. Using Petro-Gel (or other sanitary food grade lubricant), lightly lubricate the longer
end of the beater shaft. Slide beater seal onto the shaft with the spring end toward
the beater bar. (Refer to diagram in this section of your manual or on top of the
hopper cover for correct installation of spring seal).
2. The black carbon ring must be facing the end of the beater bar so it will be in direct
contact with the white ceramic seal inside the cylinder when the beater bar is re-
installed. This is a dry seal and must be kept free of lubricants. Lube the beater
bar shaft ONLY!
3. The beater seal may become damaged if the beater shaft is not lubricated before
installation of the beater seal.

Properly installed
seal assembly
Rear wall of cylinder

F0355
Ceramic seal inside cylinder
(must be grease free)
Carbon seal face
(Must be grease free)

Rubber seal
Spring

Damaged seal.
Spring cup Do not re-use!

Apply light film of grease

before assembly

Beater bar shaft

Beater seal assembled

and installed

Beater bar assembly

C6527
Seal with
normal wear.

16
4.10 BEATER BAR AND SPRING INSTALLATION

Step 1: Attach scraper

blade spring F6512 as
shown.

Step 2: Insert rod

end into beater bar
frame.

Step 3: Tap scraper

blade rod until it is
centered.

Step 4: Apply a small

dab of Petro-Gel F0298

Step 5: Install spring

seal F0355

Step 6: Squeeze and

release spring. Be
sure the spring
returns to normal
before installing into
machine.

Step 7: Install large

beater bar assembly
C6527 into
cylinder.

Step 8: Install large

faceplate C6501
onto machine

17
 4.11 CERAMIC SEAL REMOVAL AND RE-INSTALLATION
Note: Use this procedure only when necessary to replace a damaged ceramic seal

To remove old seal;

1. Press the “Push button” on the puller tool to DO NOT
release the ball bearings. hold button
2. Insert “T” handle through ceramic seal at rear of in while
cylinder. pulling “T”
3. Release “Push button”. handle out.
4. Quickly pull “T” handle straight out and the
ceramic seal will remain on the “T: handle as
shown above
Ceramic ring

Puller Tool F0012

To install new seal;

1. Apply silicone around rear, grooved surface, of ceramic
seal. (Put lubricant on the smooth side of the seal to
prevent the silicone from sticking.)
2. Press seal into hole at rear of cylinder. Silicone coated
surface goes in first.
3. Gently tap ceramic ring with wood or plastic rod
(DO NOT USE METAL!) until the seal has completely
bottomed out.
4. The smooth surface of the ceramic seal must be
completely clean in order to provide proper sealing when
the beater bar with spring seal is installed.
5. If possible allow at least four hours drying time for
silicone to cure before filling machine with product
6. Fill machine with product and check for leaks.
7. Machine is ready to run.

18
5.1 DRIVE BELT
All Belt Driven Models
Frame
Drive Motor F732
Motor Note: Motor stop bracket not shown.
Mount
screws
Drive pulley F0471

380J6 – Belt F0473

Flywheel F6525

½”

1. To increase belt tension, loosen the 4 motor mount screws and pry the entire
motor assembly up until the belt is snug. Re-tighten the motor mount screws.
2. To test the belt tension, press on the belt at the mid-point (arrow). The belt
should move easily for the first ½ inch. It should be difficult to press the belt
more than ½ inch.
3. To align the drive pulley with the flywheel, loosen the Allen screw on the drive
pulley and nudge the pulley forward or back as necessary.
19
5.2 FRANKLIN DRIVE MOTOR

All Belt Driven Models

1 2 3 4 5 6 7 8 9 10 11 12

1. U-Nuts (2) 5/16-18

2. Microswitch Friction Plate F tba
3. Microswitch F0346
4. Motor assembly C732
Includes items: 1,2,3,5,8,12.
Motor (only) F732
5. Motor Stop Bracket F1203
6. Tension Spring Lg F0469
7. Spring Adjustment Bracket F4202A
8. Motor Bearing F0738
9. Lock nuts (2) ¼-20
10. TCC Adjustment Screw ¼-20x3”
11. Screw, Mtr mt. 5/16”x 18 phs
12. Motor Pulley F0471

20
5.3 SHIM PLACEMENT
1. Disconnect power before servicing unit.
2. Insert alignment shaft into cylinder where the beater bar is normally installed.
3. Install Faceplate assembly and 2 knobs to hold faceplate on.
4. Turn flywheel slowly and observe spacing between the alignment shaft and the
ceramic ring at the rear of the cylinder.
5. If the shaft appears to be touching the ceramic ring at the top, place a shim
between the bearing plate and the spacer block. (see drawing on next page)

Alignment Shaft & Ceramic Ring Positions, as viewed from the Front of the

Example of Shaft touching at upper position. Proper alignment

Ceramic ring
Shaft

Place shim at upper shim position. Example of alignment

After shim placement

Example of upper shim placement as viewed from the back of the machine

Shim
Upper shim position

Stud

Spacer Block
C2308
Left shim position

Right shim position

Lower shim position

21
5.4 REAR CYLINDER ASSEMBLY
Belt Driven Models
Model Numbers; 137, 232, 237, 289, 235R

Hopper

1 Place Shim between

items 3&4

2 3 4 5 6 7 8 9 10 11

13
12

ITEM NUMBER DESCRIPTION

1. F0811 Fill Light Switch
2. F0355* Ceramic Seal
3. C2308 Spacer Block
4. C2306 Bearing Plate
5. 5/16-18 Bearing Plate Nuts
6. F0330 Large Clip Ring
7. F0267 Flywheel Bearing
8. F6525 Flywheel (only)
C6525 Assembly, Flywheel
(Includes items: 4,6,7,8,9,10)
9. F0331 Small Clip Ring
10. C4403 Drive Plate
11. 5/16-18x1” Drive Plate Bolts
12. F2309 1/2” Drain Tube(stainless steel)
13. F7057 Bearing Plate Seal (new 11-2015)

*Note: F0355 is the part # for the Spring Seal Assembly which includes the ceramic seal. (No. 2 above)

22
 5.5 WATER BRACKET ASSEMBLY

(Exploded View)

Fitting, Water Hose

Fitting, Bulkhead Water Star Washer Nut

Bracket, (Water/Refrigeration)

1. Insert the water bulkhead fitting through the bracket hole.

2. Place the star washer over the threaded portion of the bulkhead fitting.
3. Install the nut onto the threaded portion of the bulkhead fitting.
4. Apply thread tape to the water hose fitting and install into the bulkhead fitting.
Note: Do not over-tighten the water hose fitting.

Typical Service Valves automatically open on

valve location pressure increase, close on pressure
decrease. Adjustment: To raise
valve opening point, turn adjusting
screw, on top of valve, counter-
clockwise. To lower operating
point, turn clockwise. Opening
point of valve should be raised just
enough to cause valve to close
during compressor stand-by
periods.
23
5.6 TYPICAL PLUMBING DRAWING

1. 3.

4. 2.

8.

9.

Compressor Cord
1.Cap Tube
.064
2.HP Switch 6.
F0660
3.Water Condenser
F5549
4.Filter/Dryer
F5544
5.Water Valve
F5545 5.
6.Compressor
F0324
7.Water Bracket
Assembly
8.Service Valves(2)
9. 2 Way access “T” 8. 8.

Water out

7.
24
 Water in

SECTION 6
TROUBLESHOOTING
Machine does not run when turned on.
A. Be sure that the cord is properly plugged into wall outlet.
B. Check to reset circuit breaker if necessary.
C. Be sure that no other appliances are sharing the circuit.
D. Some units require a magnet in the faceplate in order to operate.

2. Beater motor starts but compressor doesn’t start.

A. Both switches must be in the right (Snowflake) position.
B. Allow approximately one or two minutes for time delay to respond.
C. Check that the micro-switch at the drive motor is depressed.
D. If necessary adjust TCC screw to depress micro-switch.
E. Check electrical components in junction box.

3. Mix dripping from drip tube.

A. Spring seal on beater bar is dirty or improperly installed. Remove, clean and re-
install spring seal assembly according to instructions and diagram on top of the
hopper cover.
B. Ceramic seal (inside the freezing cylinder) is dirty or loose or greasy. Clean
ceramic seal. If loose re-install as necessary. Also check that the carbon ring on
the seal is not chipped, cracked, dirty or greasy. Replace seal if necessary.

4. Unit runs but product does not freeze to desired consistency.

A. Check recipe for proper amount of sugar.
B. Check TCC screw, if necessary turn clockwise to increase thickness of drink.
C. Check unit placement for adequate ventilation. (At least 8” clearance required at
the rear)
D. Check the condenser to see if it has become clogged with lint, dust etc. Clean as
necessary.
E. Be sure the cylinder is full of mix.
F. Check that the micro-switch “clicks” at the mid-point of its rocking motion.
Adjust as necessary.

5. Unit runs but produces a loud knocking sound during initial freeze down cycle.
A. Cylinder not full. Turn unit off and fill hopper with mix.
B. Ice build-up. Check recipe for proper amount of sugar.
C. To clear ice build-up, turn top switch to left (faucet) position until knocking stops
then turn switch back to the right (snowflake) position. Repeat as necessary.

6. Fill light is on when hopper is full of product.

A. Remove and re-install float with two dots facing up.
B. If float is stuck, clean float and stem and re-assemble.

25
7. Machine has gentle “rocking” motion.
A. Air in cylinder- Turn unit off for about one minute to allow air to escape from
cylinder. Cylinder must be full to freeze properly.
B. Be sure machine is level and all adjustable feet are touching counter top.

8. No product comes out when faucet handle is pulled while unit is running.
A. Frozen product is blocking “feed hole”. Turn machine off then clear ice plug
from feed hole.
WARNING: Never place fingers in the “feed hole” as serious personal injury
may occur.
B. Mix is frozen solid. Low sugar content, product separation or cylinder not full.

9. Compressor starts and stops intermittently.

A. Check that water supply is turned on.
B. If the on/off time is 30 seconds or longer, this is normal if product is frozen and
no product has been pulled in a while.
C. If the problem is causing the breaker to trip, check electrical components in
junction box.

10. Unit continues to run when switched to stand-by.

A. Remove back panel and reset thermostat. (Turn all the way off then turn all the
way on again.)
B. If problem remains replace thermostat.

11. Beater bar does not turn.

A. Belt is broken. Replace as necessary.
B. Belt off pulley or loose. Check pulley alignment, re-install and tighten belt.
C. Mix is frozen solid. See item 8-B.
D. Drive plate stripped. Replace drive plate.
E. Faulty motor. Replace motor.

12. Mix turns grey or pitting metal in the freezing barrel

A. Too much chlorine in sanitizing solution: Follow directions on product package
to get 100 parts/million chlorine solution. Stir this solution in machine for 1-2
minutes only. DO NOT ALLOW SANITIZING SOLUTION TO SIT IN
THE MACHINE FOR ANY REASON!!! If the barrel becomes saturated with
chlorine apply chlorine neutralizer as needed to remove (obtain from swimming
pool supply store).

26
 SECTION 7
SPARE PARTS LIST

Revised 10/21/09
7.0 SPARE PARTS
DESCRIPTION ITEM NUMBER
Bearing Plate C2306
Bearing, Motor (Obsolete) F0474
Bearing, Motor F0738
Beater Bar Assembly, Lg. C6527
Beater Bar Frame, Lg. C6509
Beater Bar Spring Seal F0355
Block, Spacer Lg. C2308
Brush, Drip Tube, Lg. F0327
Clip Ring, Lg. F0330
Clip Ring, Sm. F0331
Compressor 2 H.P. 230/60/1 R404 F0324
Computer Board, Auto Fill 110Volt F0577
Computer Board, Auto Fill 220Volt F0562
Condenser, Water, 232 F5549
Contactor F0478
Drain Spacer Block C2308
Drip Tray F0195
Drip Tray Insert F0196
Drip Tray Screws F0905
Drip Tube Brush F0327
Drive Belt F0473
Drive Motor F732
Drive Motor Assembly C732
Drive Motor Pulley F0471
Drive Plate C4403
Dryer, Liquid Line 9 Cu” F5544
Face Plate C6501
Face Plate Bushing C6520
Face Plate Knobs F0262
Faucet Assembly C6513
Faucet Body C6513B
Faucet Brush F0326
Faucet Nut F0197
Faucet Plunger C6513P
Faucet Spring F0564
Fill Light F0207
Float Clip F0812
Flywheel F6525
Flywheel Bearing F0267
Heat Sequencer F0400
High Pressure Switch F0660
Hopper Cover F0497
Legs, 4” Stainless F0800
27
DESCRIPTION ITEM NUMBER
Microswitch F0346
Motor Spring Bracket F1239
Motor Stop Bracket F1203
O-Ring, Face Plate F0374
O-Ring, Faucet F0491
O-Ring, Fill Switch F0161
Panel Louver F0254
Panel, Left Side F6405
Panel, Rear F6407
Panel, Right Side F6406
Petro-Gel F0298
Puller tool (Ceramic ring) F0012
Pulley, Drive Motor F0471
Rear Cylinder Brace F2005
Sanitizer F0492
Scraper Blade C6510F
Scraper Blade Spring F6512
Seal, Ceramic F0665
Sign Panel F0170
Spring, Tension Lg. F0469
Stainless Steel Legs F0800
Switch Nut F7003
Switch, 2-Position, Bottom F0417
Switch, 3-Position, Top F0416
Switch, Fill Light (Float) F0811
Tension Spring F0469
Thermostat F0401
Time Delay (Adjustable) F4998
Transformer (Multi-volt) F4995
Valve, Water 3/8” R-404 F5545

28
Junction Box Typical Water cooled units
4 5

Comp.
red
. blk
wht
1 2
txr L2
m/s L2
S2
S1

Start Run HP Sw Heater

Cap Cap Heater Fill Sw
- Fill Lt Contactor
T-stat

grn to gnd
blk mtr to S1
wht mtr to L2
wht m/s to HP Sw.
blk m/s to Timer
wht txr to L2
To Drive blk txr to S2
Motor blk 24v to hp Sw.

3 Pos. blk to #5 on
To Switch comp.relay
transformer
. 2 Pos wht fr blk from
blk L1 Switch . 24v txr Timer
Contactor
gray Pwr cord L1
T-stat blk from Sw

Blue-Switch 2
Timer
Red-Switch 1
White to brn Txr
Black-L1@ Contactor

Brown to wht m/s

Purple-T-Stat
Gray-T-Stat
29 Microswitch Contactor
CONTACTOR & TIMER

Control Circuit
Frosty Factory Models Cut J1 for
40-264 vac/vdc
Adjustable
Contactor timer
F0478 F4998

Load
1 Amp
Max
Input

High Pressure Switch

Water cooled F0660
Air cooled F0661

Micro-switch
F0346

24V Blue

Multi volt transformer F4995 Transformer

Primary Voltage

From SW2 term. Block From L2 terminal

30
31
 LIMITED WARRANTY

Frosty Factory of America, Inc., the warrantor, providing that the conditions set forth herein are met by the
Purchaser-User, warrants to the original purchaser-user that Frosty Factory Frozen Drinks machines, herein
referred to as the “unit” is free from defects in factory workmanship and materials. This warranty is for the
period of one year on all components of the unit with the exceptions below. The compressor and the
evaporator have a warranty period of five years. During the warranty periods, Frosty Factory of America,
Inc., agrees to repair or replace (at its option) without cost to purchaser-user, except for expedited shipping
charges, any part or parts of said unit proved to the satisfaction of Frosty Factory of America, Inc. to be
defective when sold. The warrantor shall not be responsible for any expenses incurred for service or
repairs performed by a person or entity other than the Warrantor, unless specifically authorized by the
Warrantor, and the repair falls in the 1-year labor warranty period. Past 1 year, service calls or repairs
other than those covered by the conditions set forth in this Warranty will be made at the expense of the
original Purchaser-User. No item can be returned to the factory prior to a Return Authorization having
been issued by the factory. Any item returned without a Factory Return Authorization affixed to it will not
be accepted.

This warranty is in lieu of all other warranties, express or implied, including any warranties of
merchantability or fitness for a particular use, and releases Frosty Factory of America, Inc. from all other
obligations whatever. Frosty Factory of America, Inc. neither assumes nor authorizes any other person to
assume from the warrantor any other liability in connection with the identified unit. This warranty is not
assignable. “Original Purchaser-User” shall mean only such person or entity for which the identified unit is
originally purchased and installed. If the warranty is not registered by the warrantor, warranty coverage
begins the date of shipment.

All inquiries to our Factory about unit must be accompanied by the unit serial number and comply with
warranty processing guidelines. These guidelines include, but are not limited, to the end user opening a
warranty ticket with Frosty Factory’s tech support department, answering troubleshooting questions on the
machine, conducting simple troubleshooting tasks, and sending any pictures requested by the tech support
department.

Limits to this warranty:

1. This warranty does not apply to damage to said unit occurring in transit, or damage caused by
unauthorized alternations, fire, accidents, artificially generated electric currents, Acts of God,
32
 misuse, or abuse, or by any other cause whatsoever other than defects in Factory workmanship or
material.
2. This warranty does not apply to damage or loss of any products, refrigerant, property, or loss of
income or profits due to the malfunctioning of said unit, nor to transportation or special charges
for state sales or other taxes.
3. This warranty excludes normal maintenance items, including but not limited to, O-rings, seals,
belts, etc.
4. This warranty does not cover issues that are caused by lack of maintenance that is to be performed
weekly as per cleaning instructions.
5. The equipment installation location must have suitable conditions as explained in the operator’s
manual or specification sheet including but not limited to, ambient temperature, water supply
parameters, and space requirements.
6. This warranty does not cover the adjustment of the viscosity for product thickness, or belt
realignments once equipment is installed.
7. This warranty does not cover end-user training on subjects included in the operation manual.
8. Overtime, weekend, and holiday premiums will be the responsibility of the buyer.
9. This warranty does not cover equipment failure caused by inadequate water quality, improper
cleaning, harsh chemicals, or acids.
10. Labor and travel charges due to return trips or waiting if the service provider is prevented from
starting service work upon arrival. This exception includes labor charges incurred for limited
access facilities and limited access to the equipment.

Rev. 12/1/23

Register your warranty online at: www.frostyfactory.com/warranty-submission.php

33