CAREER READINESS
Reading Lesson
B1+ Business: Cultural Intelligence in Business
Summary: The text explains what cultural intelligence is and how business can improve multicultural
awareness within their teams to make the team more effective.
Time: Approximately 40 minutes.
Skills: Reading, Writing, Speaking
Language focus: Vocabulary
Materials needed: One worksheet per student
Reading
Have students read the text and answer the question.
Key:
Cultural intelligence is understanding the way different cultures interact. The type of problems created by not being
aware of the cultural difference among employees are related to physical space and touch, greetings and gestures,
attitudes to time management, hierarchical relationships, and ways of working.
Vocabulary
Key:
1. c 2. a 3. b 4. c 5. c
Comprehension
Key:
1. with different kinds of people 2. how close you stand 3. the kind of offense it is easy to avoid
4. what other people need to know 5. methods you don’t normally use can be successful
Thinking
Teacher ’s notes
Have students respond the question in small-group discussion or in writing.
Extension
Ask students to think about other cultures that they know and what they would like to borrow from those cultures and
implement in their own, e.g. being as punctual as British people.
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Published by Macmillan Education Ltd. © Macmillan Education Limited, 2021. 1
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